Safelite

Lead and manage retail store operations focusing on customer service, team performance, and operational tasks. | Requires 3+ years retail leadership experience, customer service skills, and physical ability to perform store duties. | The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance. What You’ll Get • Competitive weekly pay and bonus opportunities. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at www.safelitebenefits.com. What You’ll Do • Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. • Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations. • In conjunction with the other field leaders, ensure that every technician is SafeTech™ certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job. • Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed. • Provide world class customer service by responding quickly to client complaints/warranty issues. • All other duties as assigned. What You’ll Need • High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred. • Valid state-issued driver’s license required. • 3+ years of leadership experience with an innovative approach toward incenting performance. • 3-5 years of experience in retail or service center environments; automotive experience preferred. • Proficiency with Microsoft Office Suite, web applications, and general office equipment. • Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce. • Comfort working outside in a variety of weather conditions. • Present a professional appearance and wear personal protective equipment. • Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Provide executive and operational support to senior leadership, managing calendars, travel, compliance, and financial processes. | Requires 7-9 years of Talent Acquisition experience, TA project management, and early career recruitment expertise, which are not demonstrated in your resume. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Sr. Talent Acquisition Project Manager is responsible for optimizing Talent Acquisition systems and processes, leading TA operations projects, and driving early career recruitment strategies and execution. This role requires a deep understanding of TA methodologies, the ability to lead complex projects, and strong cross-functional collaboration skills. This role contributes to the organization by ensuring efficient and effective TA operations, enhancing team capabilities, strengthening early career recruitment strategies, and driving continuous improvement in recruitment practices. What you will do • Plan and lead large, complex Talent Acquisition (TA) projects that require extensive cross-functional and external vendor collaboration. Work closely with TA leaders and associates to ensure seamless project execution and adoption. Delegate tasks effectively to project support team members, develop and coordinate communications to support project goals, and provide insights and recommendations for continuous improvement. • Lead the optimization of TA systems and processes to enhance efficiency and effectiveness. Continuously evaluate and improve TA workflows, ensuring alignment with best practices and organizational goals. • Oversee the implementation and maintenance of TA technologies, including Paradox, HireLogic and myInterview/Radancy, ensuring they meet the needs of the organization by partnering cross functionally with HRIS, IT, and Legal. • Deliver Early Career hiring and recruitment strategies, partnering closely with the Early Careers program owner. Lead the full-cycle recruitment process for Early Career roles, including developing sourcing strategies, screening candidates, and managing the hiring process through offer acceptance. This role supports strategy delivery and hiring execution, not overall program management. • Support the TA Training Academy Program as needed, assisting with the development, delivery, and facilitation of department‑wide trainings that enhance the efficiency and effectiveness of the TA team. This may include contributing to training content, coordinating logistics, and collaborating with project team members to ensure successful execution of process/best practice training, TA competency training, and systems and tools training. • Build and maintain strong relationships with stakeholders, including TA Leadership, PLD, Legal, Compliance, HRIS, IT, and business partners to ensure alignment and support for TA initiatives. • Stay up-to-date with the latest TA technologies and trends to implement innovative solutions to improve the recruitment process and candidate experience. • Performs other duties as assigned • Complies with all policies and standards Education Qualifications • Bachelor's Degree or equivalent experience Required Experience Qualifications • 7-9 years of related experience or equivalent combination of education and experience - Required • Experience supporting a Talent Acquisition team within a corporate or agency setting - Required • Experience within Talent Acquisition operations or equivalent experience - Required • Experience supporting early career or entry-level hiring strategies - Preferred Skills and Abilities • Time Management Skills • Project Management Skills • Proficient with Microsoft Excel and PowerPoint • Organization Skills • Ability to build relationships and influence key stakeholders within and outside of TA • Experience working with recruitment tools (Indeed, LinkedIn, Paradox) • Experience with Workday recruiting ATS Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Drive sales goals by building relationships with insurance agencies and commercial clients to promote Safelite's services. | Requires 1-3 years B2B sales experience, bachelor's degree or equivalent, strong communication and relationship-building skills, and ability to travel up to 50%. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Market Account Manager is accountable for meeting challenging sales goals that drive Safelite utilization rates by fostering strong relationships with focused insurance agencies and commercial clients. They will engage in sales activities that build relationships and reinforce Safelite’s value proposition. This role requires a proactive and results-driven individual with excellent communication and influencing skills. This position must be located in the Washington DC/Maryland market. What you will do • Establishes and continually evolves the sales strategy for driving Safelite utilization rates with agencies and commercial clients within their territory. • Engages regional insurance agencies and commercial clients to develop and maintain relationships – effectively influencing them to partner with Safelite to service their automotive glass repair and replacement needs. Activities include but are not limited to, attending conferences, community events and continuing education classes, and making in-person visits to local agent offices and commercial businesses. • Regularly monitors progress towards performance goals, including tracking daily sales activities and reporting to key stakeholders regularly. • Partner with Agency Care, Commercial Support and local field operations leaders for issue resolution support, ensuring insurance and commercial customers have a best-in-class experience when using Safelite. What you will need • Bachelor's Degree or equivalent experience • 1 -3 years' experience B2B sales or related experience • Ability to travel up to 50% of the time including overnight • Experience with Microsoft Office and Salesforce (preferred) • Ability to effectively communicate with internal & external stakeholders, both written, verbal and in presentations. • Ability to effectively communicate, empathize, build trust, resolve conflicts, network, and collaborate to create and maintain positive relationships. • Ability to efficiently prioritize time and resources to achieve KPI's and complete tasks effectively. • Ability to be nimble and adjust to new conditions and changes with a positive and flexible attitude. • Ability to persuade and inspire others to take action or adopt new perspectives to align interests with Safelite. What you will get • Competitive weekly pay and bonus opportunities. • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 in tuition reimbursement per year. • View all our health, wealth and life offerings at www.safelitebenefits.com. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-LL3 #LI-HYBRID This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Lead and mentor customer service representatives, manage recruitment and scheduling, and ensure quality customer service. | High school diploma with 1-2 years call center leadership experience and strong customer service skills. | The Contact Center Supervisor and Job Coach provides front-line leadership, mentoring and staff development for Customer Service Representatives (CSRs) within their assigned Contact Center. From recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients. What You’ll Get • Schedule: Monday through Friday - 9:00am to 6:00pm EST • Compensation beginning at $52,000/yearly • Competitive weekly pay and bonus opportunities. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at www.safelitebenefits.com. What You’ll Do • Create incentives, holds contests and activities to foster a challenging, fun and rewarding work environment while ensuring that team metrics are consistently met. • Monitor calls to ensure quality service is being offered to all customers and provide coaching and mentorship on best practices and opportunities for improvement through meaningful conversations with associates. • Establish and monitor individual team members' performance against established goals and take appropriate action when necessary. • Actively drive the recruitment, interviewing, hiring, and onboarding of new associates to ensure an appropriately staffed and prepared workforce. • Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed. • All other duties as assigned. What You’ll Need • High School Diploma/GED/Equivalent required; Associate’s or Bachelor’s degree preferred. • 1-2 years leading a team in a call center environment; Knowledge of leadership philosophies and ability to create an environment of openness and trust with a focus on delivering world class customer service • Automotive or insurance industry knowledge preferred. • Strong knowledge of Microsoft Office Suite, web applications, and general office equipment required; CCC estimating software knowledge preferred. • Able to walk, sit, stand and be mobile on the contact center floor to assist CSRs. #LI-VP1 This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Supervise and develop customer service staff, monitor call quality, and handle escalations to ensure excellent customer experience. | High school diploma or equivalent, 1-2 years of team leadership in a call center, basic knowledge of Microsoft Office, and ability to walk and stand on the floor. | The Contact Center Supervisor and Job Coach provides front-line leadership, mentoring and staff development for Customer Service Representatives (CSRs) within their assigned Contact Center. From recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients. What You’ll Get • Schedule: Monday through Friday - 11:00am to 6:00pm EST • Compensation beginning at $52,000/yearly • Competitive weekly pay and bonus opportunities. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at www.safelitebenefits.com. What You’ll Do • Create incentives, holds contests and activities to foster a challenging, fun and rewarding work environment while ensuring that team metrics are consistently met. • Monitor calls to ensure quality service is being offered to all customers and provide coaching and mentorship on best practices and opportunities for improvement through meaningful conversations with associates. • Establish and monitor individual team members' performance against established goals and take appropriate action when necessary. • Actively drive the recruitment, interviewing, hiring, and onboarding of new associates to ensure an appropriately staffed and prepared workforce. • Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed. • All other duties as assigned. What You’ll Need • High School Diploma/GED/Equivalent required; Associate’s or Bachelor’s degree preferred. • 1-2 years leading a team in a call center environment; Knowledge of leadership philosophies and ability to create an environment of openness and trust with a focus on delivering world class customer service • Automotive or insurance industry knowledge preferred. • Strong knowledge of Microsoft Office Suite, web applications, and general office equipment required; CCC estimating software knowledge preferred. • Able to walk, sit, stand and be mobile on the contact center floor to assist CSRs. #LI-VP1 This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Assist in vehicle glass repairs and customer service tasks under supervision. | High school diploma, valid driver's license, ability to perform physical tasks, and willingness to learn technical skills. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Seasonal Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. What you will do • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Repair chips, cracks and other auto glass related issues on customer vehicles. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What You’ll Get • Competitive weekly base pay starting at $17.75/hour. • Paid training and all the tools and resources you'll need to be successful. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required • On-the-job training/completion of Safelite SafeTech™ certification. Required Experience Qualifications • Must be 18 years of age or older. Skills and Abilities • Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Perform vehicle glass repairs, manage work orders, and ensure customer satisfaction. | High school diploma, valid driver's license, and on-the-job training for glass repair. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Seasonal Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. What you will do • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Repair chips, cracks and other auto glass related issues on customer vehicles. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What You’ll Get • Competitive weekly base pay starting at $17.75/hour. • Paid training and all the tools and resources you'll need to be successful. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required • On-the-job training/completion of Safelite SafeTech™ certification. Required Experience Qualifications • Must be 18 years of age or older. Skills and Abilities • Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Oversee training programs, ensure quality standards, and maintain safety and compliance within the auto glass service district. | Experience in training, quality control, auto glass repair, and familiarity with safety, quality assurance, and software tools like NovoEd and Origami. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Safety, Quality and Training Manager is responsible for overseeing and managing all training and quality control activities the area they are assigned to. This role focuses on ensuring that employees are adequately trained and proficient in their roles and that the products or services they provide meet established quality standards, along with ensuring that associates are complying with safety standards. What you will do Training and Development: • Maintains comprehensive knowledge of the Safelite Way of Fitting (SWoF) and Safelite tools. • Deliver training programs and materials utilizing SafeTech Academy curriculum to onboard new technicians and develop employee skills, knowledge, and performance for all aspects of auto glass repair, replacement, and recalibrations. • Conduct training sessions, workshops, and seminars for technicians at various locations within the district. • Provide continuing education utilizing the TAD (Technician Assessment Database) for existing technicians and repair specialists to ensure compliance with installation and repair. • Responsible for assessing and certifying both new technician trainees and newly acquired technicians on Repair, Replacement, and Recalibration. • Educate all store managers on SWoF so they can effectively lead and coach their direct reports, be a continuous resource to store managers on technical issues utilizing installation/repair KPIs. • Assess training needs and create individual development plans for technicians. • Support Train the Trainer for new District Training & Quality Manager peers. • Roll out and lead the implementation of, including but not limited to, new processes, products and tools for repair, replacement, and recalibration. • Responsible for updating the district on changes for new and existing processes for repair, replacement, and recalibration. Provide ongoing coaching and training to skill up existing technicians when new requirements, tools, or technologies are introduced. • Support the implementation of Vital Information and Fitting Instructions. Quality Assurance: • Establish and maintain quality control standards for products, services, and processes within the district. • Monitor and evaluate the quality of work delivered by technicians and provide feedback and coaching as needed. • Identify and address quality issues and take corrective actions to resolve them. • Partner with district leadership to provide technical guidance for escalated warranty and casualty loss customer issues. • Provide ongoing coaching for certified technicians to address quality issues. • Drive district Cost of Quality reduction initiatives. Safety • Ensure that associates are trained on safety policies and procedures. • Be available to answer safety related questions and provide assistance in fixing hazards. • Communicate and implement updates to safety policies and procedures. • Lead Safety Committee in partnership with the Safety team. • Assist with incident reporting through Origami. • Coach associates who are not adhering to safety practices. • Help drive root cause analysis in partnership with the Safety team when incidents occur. Compliance: • Ensure that all associates adhere to company policies, procedures, and industry regulations. • Ensure compliance with SafeTech Academy certifications and Installation and Repair Compliance Agreements. • Conduct audits and assessments to verify compliance and recommend corrective actions when necessary. • Communicate progress, challenges, and achievements to senior management. Collaboration: • Collaborate with district and regional managers to align training and quality initiatives with overall business objectives. • Work with cross-functional teams to implement best practices and improve operational efficiency. • Lead by example, practicing safe behaviors and holding those around you to high levels of quality. Performs other duties as assigned Complies with all policies and standards Skills and Abilities Leading by example Proven experience in training, quality control, or a related field. Expert knowledge of auto glass repair, replacement, and recalibration procedures. Familiarity with quality assurance, safety, and ergonomic best practices. Good communication and interpersonal skills. Analytical and problem-solving abilities. Proficiency in using incident management, training and quality management software and tools (NovoEd and Origami) Willingness to travel within the district or region up to 50% of the time. Physical requirements include, but are not limited to: • Ability to work at a physical retail location within the region. • Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver’s license with a driving record that falls within the Company requirements. • Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook, while in the warehouse, visiting stores, etc. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. LI-JF1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection

Learn and apprentice auto glass installation, repair, recalibration, and diagnostics through hands-on and classroom training, then perform unsupervised work as a certified technician. | High school diploma or GED preferred, valid driver’s license, 18+ years old, ability to lift up to 50 pounds, use tools safely, operate vehicles, work outdoors in various conditions, and communicate effectively. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --

Learn and apprentice auto glass installation, repair, and recalibration through hands-on and classroom training, eventually performing unsupervised work with a focus on quality and customer service. | Must be 18+, have a valid driver’s license, ability to lift up to 50 pounds, work in various conditions, use tools safely, and demonstrate professionalism and a positive attitude. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What You Will Do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $23/hour, increasing to $27.20/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $31.70/hour as a Senior Tech & $33.80/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills And Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. LI-LP1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Learn and apprentice auto glass installation, repair, and recalibration through hands-on and classroom training, then perform these tasks independently. | Must be 18+, have a valid driver’s license, ability to lift up to 50 pounds, work in various conditions, and demonstrate customer service skills. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- About the Company: Safelite

Learn and apprentice auto glass installation, repair, and recalibration through hands-on and classroom training, then perform these tasks independently. | Must be 18+, have a valid driver’s license, ability to lift up to 50 pounds, work in various conditions, and demonstrate customer service skills. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- About the Company: Safelite

Learn and apprentice auto glass installation, repair, and recalibration through hands-on and classroom training, then perform these tasks independently. | Must be 18+, have a valid driver’s license, ability to lift up to 50 pounds, work in various conditions, and demonstrate customer service skills. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- About the Company: Safelite

Learn and apprentice auto glass installation, repair, recalibration, and customer service through hands-on and classroom training to become a certified technician. | Must be 18+, have a valid driver's license, ability to lift up to 50 pounds, work in various conditions, use hand and power tools safely, and maintain professionalism and customer service. | Does this position interest you? You should apply –even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- Skills: Automotive Industry, Automotive Repair and Maintenance, Customer Satisfaction, Customer Support/Service, Driver's License, English Language, Federal Laws and Regulations, Hand Tools, Identify Issues, Language Interpreter, Lift/Move 35 Pounds, Lift/Move 50 Pounds, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Quality Metrics, Safety Systems, Schedule Development, State Laws and Regulations, Surveillance, Testing, Time Management, Training Program, Training/Teaching About the Company: Safelite

Learn and apprentice auto glass installation, repair, recalibration, and customer service through hands-on and classroom training to become a certified technician. | Must be 18+, have a valid driver's license, ability to lift up to 50 pounds, work in various conditions, use hand and power tools safely, and maintain professionalism and customer service. | Does this position interest you? You should apply –even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you’ll get: • Competitive weekly pay starting at $21/hour, increasing to $25.85/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $29.82/hour as a Senior Tech & $31.81/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com. Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-AK1 Base Pay Range Min - Max (in $USD): $19.25 - $19.25 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- Skills: Automotive Industry, Automotive Repair and Maintenance, Customer Satisfaction, Customer Support/Service, Driver's License, English Language, Federal Laws and Regulations, Hand Tools, Identify Issues, Language Interpreter, Lift/Move 35 Pounds, Lift/Move 50 Pounds, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Quality Metrics, Safety Systems, Schedule Development, State Laws and Regulations, Surveillance, Testing, Time Management, Training Program, Training/Teaching About the Company: Safelite