Wells Fargo

Wells Fargo

20 open positions available

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Wells Fargo

Business Analyst - Contact Center Business Product

Wells FargoCharlotte, NCFull-time
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Compensation$119K - 206K a year

Support contact center technology modernization by defining requirements, coordinating testing, and collaborating with cross-functional teams. | Requires 5+ years of business analysis experience, enterprise IT solutions, and Agile experience; contact center knowledge is a plus. | About this role: Wells Fargo is seeking a Lead Technology Business Systems Consultant (Business Analyst) to support our existing Contact Center Technology Applications and assist in the Contact Center Modernization Program, including migration to a cloud-based platform. This role will work closely with Product Owners and stakeholders across the program to help achieve key business outcomes. In this role, you will: • Collaborate with cross-functional teams to plan, strategize, and lead product delivery in partnership with Technology and Operations. • Partner with Product Managers to coordinate delivery on committed outcomes, ensuring transparency around risks, dependencies, and impediments. • Define requirements by writing epics and user stories, support agile development (acting as a proxy Product Owner), and coordinate testing (SIT and UAT), production rollout, and change enablement. • Make decisions in complex situations requiring strong domain knowledge and understanding of technology applications that influence enterprise-wide solutions. • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems • Research application performance, identify trends, and recommend remediation strategies. • Analyze business requirements and develop standardized reports for stakeholders across technology and product organizations. • Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams • Act as a key participant in providing strategic business solutions to companywide technology initiatives • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives • Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements • Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions • Lead project or systems documentation, and monitor and manage project schedules and deliverables • Ensure communication and information flow between business and technology teams Required Qualifications: • 5+ years of business analyst or product management experience • 5+ years of experience delivering complex enterprise-wide IT solutions. • 3+ years of Agile experience • 5+ years of experience in Business Systems Data and Design or equivalent through work experience, training, military service, or education. Desired Qualifications: • 3+ years of financial industry experience. • Experience with Contact Center applications such as IVR, routing, and self-service platforms. • Knowledge of authentication and identification processes in contact center environments. • Experience designing, managing, and optimizing API products for secure, scalable integration. • Ability to conceptualize and lead solutions for complex problem statements. • Experience leveraging call data and analytics to optimize service levels and routing strategies. • Strong relationship-building skills across all organizational levels. Job Expectations: • Position will require onsite presence at one of the required locations listed below in a hybrid work schedule • Relocation assistance is not available Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $206,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 21 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Business Analysis
Agile Methodology
Data Analysis
Stakeholder Communication
Verified Source
Posted about 11 hours ago
Wells Fargo

Senior Investment Portfolio Control Consultant

Wells FargoCharlotte, NCFull-time
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Compensation$120K - 200K a year

Monitor and analyze investment risk in client portfolios, provide risk reports, and collaborate with advisors and teams to mitigate investment risks. | Requires 4+ years of investment portfolio control experience, strong analytical skills, and familiarity with risk management tools and processes. | About this role: The WIM Investment Solutions Center of Excellence (IS COE) is looking for a Senior Investment Portfolio Control Consultant in the FA Directed Portfolio Analysis (FADPA) team. The FADPA team is responsible for monitoring of investment risk for advisors that have both discretion and a fiduciary responsibility. This group also provides portfolio analytics support for Advisors seeking analytics and assistance. The team is responsible for partnering with the relevant business group across the Wells Fargo Advisors (WFA) organization to identify, assess, manage and mitigate current and emerging investment risk. The team member will work directly with Financial Advisors, plus will collaborate with other business leaders in the firm. This role will include leveraging sophisticated third-party tools and internal reporting to help advisors identify appropriate benchmarks for the portfolios. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: • Work with advisors daily providing investment risk data, reviewing investment strategies and benchmarks, and identifying key risk in client accounts. Conduct proactive reach outs to advisors to help them reduce investment risk in client accounts. Help train advisors on the use of analytic tools and firm resources, key investment risk controls, and the resolution to control alerts. • Performs various moderately complex activities related to assessing portfolio risk exposures. • Identify, assess, manage and mitigate current and emerging investment risk. Provides an aggregate view of portfolio risk and serves as a subject matter expert for measuring and managing investment risk. • Consults and provides input into investment processes and governance. Produces daily, monthly, quarterly and annual investment risk reports for Sr. Management. • Utilizes multiple complex data sources; complies and mines sources to achieve data needs for analyses. Adheres to data management / data governance regulations and policies for data integrity. • Lead or partner with the relevant business group to identify, assess, manage and mitigate current and emerging investment risk • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals • Potentially lead projects and team initiatives to advance risk monitoring and/or serve as a guide for less experienced consultants. • Consult and provide input into business processes, control execution, policies and procedure implementation and governance. Produces daily, monthly, quarterly and annual investment risk reports for Sr. Management. Required Qualifications: • 4+ years of investment portfolio control experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: • 4+ years of Investment acumen and Investment risk experience • FINRA registration including Series 7 and Series 66 (or FINRA recognized equivalents) • Demonstrated leadership on cross-functional business initiatives as well as leading small working groups. Broad experience working with other departments in the firm including Product Management, compliance, operations, business control, EIT, supervision etc. • Experience implementing policies and procedures, oversight of controls, and conducting supervisory review tasks. • Project management experience leading projects, risk control efforts, including the Project Management Professional (PMP) Certificate • Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment • Experience with developing new control processes, understanding data file structure, and coordinating with EIT and Product Owner business partners • Strong analytical skills with high attention to detail and accuracy • Experience leading projects with third party vendors such as Blackrock Alladin, Morningstar Direct or FactSet • Intermediate Microsoft Office Skills, including Excel • Excellent verbal, written, and interpersonal communication skills • BS/BA degree or higher in accounting or finance, computer science, engineering or other scientific background • Chartered Financial Analyst (CFA) designation or demonstrated progress toward the designation Job Expectations: • Hybrid Work Schedule • This position is not eligible for Visa sponsorship Posting Location: • 1 N. Jefferson Ave, Saint Louis, MO 63103 • 550 S. Tryon Street, Charlotte, NC 28202 Posting End Date: 5 Jan 2026 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Data analysis
Risk assessment
Financial analysis
Portfolio management
Verified Source
Posted about 12 hours ago
Wells Fargo

Business Execution Senior Manager - Customer Reference Data Operations

Wells FargoCharlotte, NCFull-time
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Compensation$120K - 200K a year

Lead and develop a team managing data quality initiatives within KYC domains, ensuring compliance and operational efficiency. | Minimum 6 years in business execution or strategic planning, with 3+ years in management, and experience in data quality, governance, and financial services. | About This Role Wells Fargo is seeking a Business Execution Senior Manager within the Customer Reference Data Strategy, Execution and Operations team. This role will report to the Head of Data Domain, Design & Build and will lead a team of managers within Operations, focusing on data quality across Know-Your-Customer (KYC) domains. This role is critical to ensuring compliance with enterprise data management standards, regulatory requirements, and driving continuous improvement strategies that enhance operational efficiency and control. In This Role, You Will • Manage and develop a team of Business Execution Managers fostering a culture of accountability and talent development. • Ensure successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility. • Oversee operational processes across key client reference data quality initiatives. • Engage functional leaders to secure resources, influence outcomes, and ensure alignment with Wells Fargo policies and business objectives. • Interpret procedures and processes to strategize and execute programs, services, and initiatives significant in scope, complexity, and risk. • Identify potential risks when implementing change and develop mitigation strategies. • Ensure adherence to BSA/AML standards, CIP, and CDD requirements across all operational pillars. • Drive compliance with data governance frameworks and tools to maintain data quality, security, and regulatory alignment. • Lead enterprise-wide data quality initiatives, including remediation of discrepancies and enhancement of controls. • Recommend and implement process improvements to optimize operational efficiency and accuracy. • Collaborate with data engineering, analytics, and governance teams to ensure robust data management practices. • Manage allocation of people and financial resources for Business Execution. • Build strong relationships with senior leaders, business groups, and remediation teams to drive strategic initiatives. Required Qualifications: • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. • 3+ years Management or leadership experience. Desired Qualifications: • Proven experience leading enterprise-wide data quality initiatives, specifically within Know-Your-Customer (KYC) domains, including the development and execution of continuous improvement strategies that enhance controls, align with enterprise data management standards, and drive sustainable operational efficiencies. • Knowledge and understanding of regulatory compliance requirements surrounding Bank Secrecy Act (BSA)/Anti Money Laundering (AML) requirements. • Demonstrated experience working closely with data engineering, analytics, governance, operations, and business leadership. Strong understanding of data analysis techniques. • Knowledge of data warehousing,data lakes,anddata modeling principles. • Understanding of data governance frameworks and tools to ensure data quality, security, and compliance. • Proficiency in people management and development, with a proven ability to coach, mentor, and build high-performing teams. • Experience in running large, cross-functional operations teams, ensuring alignment across multiple business groups and driving operational excellence. • Prior experience working in a financial services banking capacity with a well-rounded understanding of various banking areas/functions including operational risk management. • Excellent verbal and written communication to clearly convey information, build rapport, and manage expectations with senior leaders, business groups, and remediation teams. • Excellent organizational and process improvement skills with demonstrated ability to manage expectations and deliver on commitments. • Proven self-motivated and comfortable operating in large transformational programs as part of collaborative teams. Job Expectations: • This position offers a hybrid work schedule. • Adherence to in-office attendance expectations. • Ability to travel up to 10% of the time. • This position is not eligible for Visa sponsorship. Work Location: 1525 W W T Harris Blvd Charlotte, NC 28262 Posting End Date 8 Jan 2026 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements • Third-Party recordings are prohibited unless authorized by Wells Fargo. • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-502698

Data quality management
Regulatory compliance (BSA/AML)
Data governance and frameworks
Leadership and team management
Operational process improvement
Verified Source
Posted 3 days ago
Wells Fargo

Treasury Management Support Analyst

Wells FargoCharlotte, NCFull-time
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Compensation$60K - 109K a year

Support treasury management sales and operational activities, identify process improvements, and collaborate with internal teams. | Requires 2+ years of treasury management sales support or related experience, knowledge of banking and treasury products, and strong communication and analytical skills. | At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com . About this role: Wells Fargo is seeking a Treasury Management Support Analyst within Global Payments and Liquidity as part of Enterprise Functions. In this role, you will: • Participate in gathering and summarizing prospect information for Treasury Management consultants • Identify opportunities for process improvements within scope of responsibilities or functional area • Review and research basic or tactical operational assignments that require evaluation and selection of alternatives, related to low to medium risk deliverables • Present recommendations for resolving more complex situations and exercise some independent judgement while developing understanding of function, policies, procedures, and compliance requirements • Provide information to functional colleagues, internal partners, and stakeholders, including internal as well as external customers Required Qualifications: • 2+ years of Treasury Management Sales Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: • Sales or client support experience Knowledge and understanding of general banking • Experience with treasury management products and services • A BS/BA degree or higher • Business-to-business sales experience • Client support experience • Treasury management sales experience • Ability to develop partnerships and collaborate with other business and functional areas • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment • Ability to work effectively in a team environment • Ability to work in a fast paced deadline driven environment • Excellent verbal, written, and interpersonal communication skills • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills • Outstanding problem solving skills • Strong analytical skills with high attention to detail and accuracy • Strong organizational, multi-tasking, and prioritizing skills Job Expectations: • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. • Hybrid Schedule (3 days in office and 2 days remote) Minneapolis, MN - ($31.73 - $48.08 Hourly) Charlotte, NC - ($28.85 - $43.75 Hourly) Dallals (LC), TX - ($28.85 - $43.75 Hourly) McLean, VA - ($34.62 - $52.40 Hourly) Philadelphia, PA - ($31.73 - $48.08 Hourly) Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $28.85 - $52.40 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 22 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Organizational Leadership
Interpersonal Communication
Statistical Analysis
Microsoft Excel
Verified Source
Posted 4 days ago
WF

Lead Business Growth Strategy Consultant -- Auto Program Office

Wells FargoChandler, Arizona, Irving, TexasFull-time
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Compensation$120K - 200K a year

Leading complex business development initiatives, analyzing market and internal data, and developing executive presentations to support growth strategies. | Extensive leadership experience in operations and program management, with a focus on strategic initiatives, process improvements, and cross-functional team leadership. | About this role: Wells Fargo is seeking a Lead Business Growth Strategy Consultant for our Auto Program Office and Business Growth Strategy Team. This position will be responsible for conducting market analysis and evaluating Wells Fargo’s competitive standing to recommend strategic enhancements. The successful candidate will collaborate with internal stakeholders across various business lines to identify opportunities for advancement, as well as improve sales and program effectiveness with our OEM captive finance business. Additionally, this role will facilitate cross-functional initiatives that leverage Wells Fargo’s unique assets and capabilities to strengthen existing relationships. Responsibilities also include developing executive-level presentations to support business objectives and overarching strategies. In this role you will: Lead complex initiatives for business development including those that are cross-functional with broad impact and act as key participant in large scale planning initiatives and growth opportunities in assigned markets Review, analyze, and research complex multi-faceted business challenges within captive finance auto; which require in-depth evaluation of multiple factors including internal and external market factors to ensure the team is well prepared to meet our captive business objectives in support of Wells Fargo Auto Use data driven insights to identify areas of opportunity to improve sales, profitability, and efficiency across our business in an effort to meet and exceed business goals in support of Wells Fargo Auto objectives Design and create executive level presentations for use across the organization to communicate with various levels of leadership including but not limited to Auto Leadership Team and Auto CEO Identify and select best channels and product combinations to improve effectiveness and efficiency of coverage in marketplaces to meet the unique needs of customers and clients. Ensure adherence with compliance regulations and risk and control policies to ensure contractual obligations to external client Make decisions on complex and multi-faceted development and growth strategies for designated markets requiring solid understanding of policies, procedures, and compliance requirements that influence and lead team to meet business objectives, deliverables and drive new initiatives Strategically collaborate and consult with mid-level, senior managers, colleagues, stakeholders including internal or external customers, to resolve issues, achieve growth in market share, and meet customer needs; serve as a peer mentor Required Qualifications: 5+ years of Business Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 5+ years of auto finance experience 3+ years of analytics experience A BS/BA degree or higher Advanced degree (MBA or equivalent) preferred Proficiency with Microsoft Office products such as PowerPoint and Excel Job Expectations: Willingness to work on-site at one of the stated locations on the job opening. This position offers a hybrid work schedule. Relocation assistance is not available for this position. This position is not eligible for Visa sponsorship. Posting Locations: Irving, TX - 4101 Las Colinas Blvd. Chandler, AZ – 2800 S. Price Rd Posting End Date: 18 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Strategic Leadership
Operational Excellence
Program Management
Cross-functional Collaboration
Process Optimization
Direct Apply
Posted 4 days ago
Wells Fargo

Lead Control Management Officer

Wells FargoCharlotte, NCFull-time
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Compensation$100K - 179K a year

Support the design and implementation of risk and control programs within the Auto Operations group, focusing on risk monitoring, reporting, and process improvements. | Requires 5+ years of risk/control management experience, knowledge of internal controls, risk assessment, and issue management, along with strong communication skills. | Why Wells Fargo This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com About This Role Wells Fargo is seeking a Lead Control Management Officer in the Auto Operations Control team. This team supports the Auto Operations group within Consumer Lending Operations. The role will focus on supporting the design and implementation of two key strategic Auto programs being implemented over the next two years and work directly with all teams and support partners within the Auto Line of Business. In This Role, You Will • Act as key participant in monitoring, evaluating, and measuring risks and controls relevant business group or functional area • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies • Develop and implement risk monitoring and risk reporting processes and controls • Leverage Risk and Control Self Assessment (RCSA) output and other risk intelligence/ sources to support programs like ERIA, RMP, Risk Appetite and ensure consistency in implementation across business group • Identify opportunity areas where process can be improve and lead the execution of the initiative • Partner, support and liaise closely with the Business Control Management and Control Program team to implement all key operational risk components/ programs Required Qualifications • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications • Strong knowledge of internal controls and related policies, including Risk and Control Self-Assessment (RCSA) • Direct experience with execution of RCSA activities (e.g., risk identification, risk assessment, control design, etc.) • Strong knowledge of issue management life cycle and policy requirements and experience managing all phases including issue identification, root cause analysis, corrective action planning and remediation • Experience designing and evaluating effective controls, including optimization of processes and aligned controls • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls • Experience in developing and/or monitoring key risk indicators • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders • Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed • Strong analytical skills with high attention to detail and accuracy • A BS/BA degree or higher preferred Job Expectations • Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed below • Relocation assistance is not available for this position • Visa sponsorship is not available for this position The Control Functions adhere to a location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe. Locations: • 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18 Charlotte, NC • 102462- Campus2600 S Price Rd B Building, Chandler, AZ • 109022 2200 Concord Pike, 6th floor Philadelphia, PA /Wilmington, DE • 109667 600 S 4th St., 9th floor Minneapolis, MN • 112847-401 Las Colinas Blvd W Bldg. B Irving Campus, Irving, TX Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $100,000.00 - $179,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 14 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements • Third-Party recordings are prohibited unless authorized by Wells Fargo. • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-506146-1

Risk management
Control assessment
Process evaluation
Issue management
Stakeholder communication
Verified Source
Posted 5 days ago
WF

Teller Part Time Southern Sacramento Valley District

Wells FargoElk Grove, California, Galt, California, Lodi, California, Sacramento, CaliforniaPart-time
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Compensation$20K - 28K a year

Support customer engagement through transactional and operational tasks, and promote digital banking solutions. | Minimum 6 months of customer interaction experience, ability to handle transactions, and strong communication skills. | Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we’re the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location(s): Bond Road | 8872 Bond Road, Elk Grove, CA 95624 Calvine Plaza | 8377 Elk Grove Florin Road, Sacramento, CA. 95829 Central Galt | 602 C Street, Suite 100, Galt, CA 95632 Crossroads Freeport Boulevard | 5660 Freeport Blvd., Sacramento, CA 95822 Fruitridge | 5695 Stockton Blvd., Sacramento, CA. 95824 Greenhaven | 7375 Greenhaven Drive, Sacramento, CA 95831 Laguna Creek | 5120 Laguna Blvd., Elk Grove, CA 95758 Laguna Gateway | 9170 W Stockton Blvd., Suite 100, Elk Grove, CA 95758 Lockeford | 19000 N Hwy 88 , Lockeford, CA 95237 Lodi | 120 W Lodi Avenue, Lodi, CA 95240 Lodi Vineyard | 701 S Ham Lane, Lodi, CA 95242 North Florin | 7050 Stockton Blvd., Sacramento, CA. 95823 R Street Market | 1831 S. Street, Sacramento, CA. 95811 Please note, not all locations will have positions available. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $20.00 - $27.50 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 30 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Customer service
Cash handling
Operational procedures
Relationship building
Direct Apply
Posted 5 days ago
WF

Business Execution Senior Manager – Customer Reference Data Operations

Wells FargoCharlotte, North CarolinaFull-time
View Job
Compensation$120K - 200K a year

Lead and develop a team managing data quality initiatives within the KYC domain, ensuring compliance and operational efficiency. | Minimum 6 years in business execution or strategic planning, with at least 3 years in management, and experience in data quality or financial services is preferred. | About this role: Wells Fargo is seeking a Business Execution Senior Manager within the Customer Reference Data Strategy, Execution and Operations team. This role will report to the Head of Data Domain, Design & Build and will lead a team of managers within Operations, focusing on data quality across Know-Your-Customer (KYC) domains. This role is critical to ensuring compliance with enterprise data management standards, regulatory requirements, and driving continuous improvement strategies that enhance operational efficiency and control. In this role, you will: Manage and develop a team of Business Execution Managers fostering a culture of accountability and talent development. Ensure successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility. Oversee operational processes across key client reference data quality initiatives. Engage functional leaders to secure resources, influence outcomes, and ensure alignment with Wells Fargo policies and business objectives. Interpret procedures and processes to strategize and execute programs, services, and initiatives significant in scope, complexity, and risk. Identify potential risks when implementing change and develop mitigation strategies. Ensure adherence to BSA/AML standards, CIP, and CDD requirements across all operational pillars. Drive compliance with data governance frameworks and tools to maintain data quality, security, and regulatory alignment. Lead enterprise-wide data quality initiatives, including remediation of discrepancies and enhancement of controls. Recommend and implement process improvements to optimize operational efficiency and accuracy. Collaborate with data engineering, analytics, and governance teams to ensure robust data management practices. Manage allocation of people and financial resources for Business Execution. Build strong relationships with senior leaders, business groups, and remediation teams to drive strategic initiatives. Required Qualifications: 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. 3+ years Management or leadership experience. Desired Qualifications: Proven experience leading enterprise-wide data quality initiatives, specifically within Know-Your-Customer (KYC) domains, including the development and execution of continuous improvement strategies that enhance controls, align with enterprise data management standards, and drive sustainable operational efficiencies. Knowledge and understanding of regulatory compliance requirements surrounding Bank Secrecy Act (BSA)/Anti Money Laundering (AML) requirements. Demonstrated experience working closely with data engineering, analytics, governance, operations, and business leadership. Strong understanding of data analysis techniques. Knowledge of data warehousing, data lakes, and data modeling principles. Understanding of data governance frameworks and tools to ensure data quality, security, and compliance. Proficiency in people management and development, with a proven ability to coach, mentor, and build high-performing teams. Experience in running large, cross-functional operations teams, ensuring alignment across multiple business groups and driving operational excellence. Prior experience working in a financial services banking capacity with a well-rounded understanding of various banking areas/functions including operational risk management. Excellent verbal and written communication to clearly convey information, build rapport, and manage expectations with senior leaders, business groups, and remediation teams. Excellent organizational and process improvement skills with demonstrated ability to manage expectations and deliver on commitments. Proven self-motivated and comfortable operating in large transformational programs as part of collaborative teams. Job Expectations: This position offers a hybrid work schedule. Adherence to in-office attendance expectations. Ability to travel up to 10% of the time. This position is not eligible for Visa sponsorship. Work Location: 1525 W W T Harris Blvd Charlotte, NC 28262 Posting End Date: 8 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Data quality management
Regulatory compliance (BSA/AML)
Data governance frameworks
Operational process improvement
Team leadership and development
Direct Apply
Posted 5 days ago
Wells Fargo

Lending Operations Manager SAN ANTONIO, TX

Wells FargoAnywhereFull-time
View Job
Compensation$Not specified

Manage and oversee lending operations, process improvements, and compliance within a financial institution. | Requires 4+ years in transactions and processing, 2+ years in leadership, and experience with process improvements and data analysis. | About this role: Wells Fargo is seeking a Lending Operations Manager within Commercial Banking Collateral Operations. In this role, you will: • Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities • Engage stakeholders and internal partners associated with the Lending Operations functional area • Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area • Participate in the formulation and implementation of new and revised systems, policies, and guidelines • Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies • Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met • Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management • Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers • Manage allocation of people and financial resources for Lending Operations • Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: • 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 2+ years of Leadership experience Desired Qualifications: • Demonstrated ability to leading Operations teams through change initiatives. • Experience in leading process improvements and sponsoring technology initiatives. • Experience with Microsoft excel and report and data acumen to make data driven decisions. • Understanding of risk and effective control management, with the ability to lead and achieve satisfactory audit results Job Expectations: • Hybrid work schedule, three (3) days in office and two (2) days remote • Location: 4101 Wiseman Blvd Bldg 307, SAN ANTONIO, TX 78251 Posting End Date: 25 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Loan processing
Loan servicing
Process improvement
Risk management
Stakeholder engagement
Verified Source
Posted 7 days ago
WF

Associate Customer Service Representative Auto Division

Wells FargoChandler, ArizonaFull-time
View Job
Compensation$40K - 60K a year

Provide empathetic customer support for auto lending products in a fast-paced call center environment while adhering to policies and escalating issues as needed. | At least 6 months customer service or financial services experience, strong communication skills, ability to work in a high-volume call center, and willingness to work onsite with a hybrid schedule. | About this role: Wells Fargo is seeking Associate Customer Service Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we’re the #1 financial services company to grow YOUR career. Apply today. In this role, you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with immediate team, as well as internal and external customers Fulfill additional duties upon request Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Call center customer service experience in the financial services industry Prior work exposure within auto operations Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus Job Expectations: Must be able to attend full duration of required training period Ability to work additional hours as needed Must work on-site at the location posted Training Schedule: Training hours are Monday through Friday, from 7:00 AM to 4:00 PM Training is expected to be 6 weeks, but may vary Training will be held onsite at the posted work location: 2850 S Price Rd - Building E - Chandler, AZ 85286 Work Schedule: Hybrid work schedule with alternate weeks in-office Department hours are Monday through Friday, from 7:00 AM to 9:00 PM Specific work hours will be assigned prior to the end of training Rotating Saturday shift, from 7:00 AM to 4:30 PM Shift pay differential may apply Posted Location: 2850 S Price Rd Building E - Chandler, AZ 85286 @RWF22 Posting End Date: 12 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Customer Service
Financial Services Knowledge
Call Center Experience
Communication Skills
Problem Resolution
Multi-system Navigation
Direct Apply
Posted 7 days ago
Wells Fargo

Personal Banker Gold Country District

Wells FargoLincoln, CAFull-time
View Job
Compensation$21K - 31K a year

Assist customers with banking needs, promote products, and build relationships to help customers succeed financially. | Minimum 6 months of customer interaction experience, ability to follow policies, and compliance with SAFE registration requirements. | Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: • Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications • Receive direction from managers and exercise judgement within defined policies and procedures • Develop understanding of bank products and services to connect to customers' needs • Interact with customers to demonstrate care and build relationships • Provide appropriate options for bank products and services to customer • Refer customers' financial needs to other bankers and partners as needed • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: • Customer service focus with experience handling complex transactions across multiple systems • Experience proactively engaging with customers through outreach via phone or email • Ability to educate and connect customer to technology and share the value of mobile banking options • Ability to help customers succeed financially by offering introductions to additional team members as appropriate • Experience working with others on a team to meet customer needs • Experience fostering and developing strong customer relationships • Ability to build strong relationships with internal partners • Ability to follow policies, procedures, and regulations • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss • Ability to interact with integrity and professionalism with customers and team members • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues • Support customers and employees in resolving or escalating concerns or complaints Job Expectations: • Ability to work a schedule that may include most Saturdays • Maintains cashdrawer, cash handling and balancing and spends time completing service-related tasks as needed • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary • This position is not eligible for Visa sponsorship Posting Location(s): • Auburn & Linden | 8477 Auburn Blvd. Citrus Heights, CA 95610 • Auburn Main | 338 Elm Ave, Auburn, CA 95603 • Douglas & Auburn Folsom | 8475 Auburn Folsom Road, Granite Bay, CA 95746 • Glenbrook | 757 Sutton Way, Grass Valley, CA 95945 • Granite Bay | 8650 Sierra College Blvd., Roseville, CA 95661 • Grass Valley | 214 Mill Street, Grass Valley, CA 95945 • Lincoln | 33 Lincoln Blvd., Lincoln, CA 95648 • Loomis Main | 3680 Taylor Road, Loomis, CA 95650 • North Auburn | 2995 Grass Valley Hwy., Auburn, CA 95603 • Rocklin | 2173 Sunset Blvd., Rocklin, CA 95765 • Roseville | 2000 Douglas Blvd., Roseville, CA 95661 • Roseville Creekside | 1172 Galleria Blvd., Roseville, CA 95678 • Sierra Meadows | 4804 Granite Drive, Rocklin, CA 95677 • West Roseville | 4001 Woodcreek Oaks Blvd., Suite 100, Roseville, CA 95747 • Please note, not all positions will be available at all locations. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $21.00 - $31.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 30 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Customer service
Relationship building
Financial product knowledge
Verified Source
Posted 7 days ago
Wells Fargo

Customer Service Associate Manager

Wells FargoAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Supervising client support teams, improving customer service processes, and managing staff and resources. | Experience in customer service or financial services, leadership skills, and FINRA licensing or equivalents. | About this role: Wells Fargo is seeking a Customer Service Associate Manager as part of the Remote Client Associate Support Teams (RCAST) for Wells Fargo Advisors (WFA) in Wealth & Investment Management (WIM). Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: • Supervise Registered and Unregistered Client Associates • Support Financial Advisors within the WFA footprint • Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service • Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretation of policies and procedures • Collaborate and consult with internal partners, field leaders, and colleagues to ensure customer satisfaction • Interact directly with internal partners • Manage allocation of people and financial resources for financial advisor support • Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: • 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 1+ years of leadership experience • US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration Desired Qualifications: • Brokerage client support experience or financial services industry experience • Successfully completed FINRA Series 9/10 (or FINRA recognized equivalents) • Demonstrated change management and conflict resolution skills • Ability to assess issues, make quick decisions, implement solutions, and influence change • Customer service focus with the ability to balance needs of clients, shareholders, and team members • Expert brokerage operational knowledge • Intermediate Microsoft Office skills Job Expectations: • US Only: Registration for FINRA Series 9/10 must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. • US Only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process • This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents. • This position is not eligible for Visa Sponsorship Posting Location: • 5201 W Amelia Earhart Dr – Salt Lake City, Utah Posting End Date: 16 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Customer Service
Team Coordination
Navigation
Client Relations
Verified Source
Posted 7 days ago
WF

Business Relationship Support Specialist-Corporate Banking Middle Office

Wells FargoDenver, Colorado, Minneapolis, Minnesota, Charlotte, North CarolinaFull-time
View Job
Compensation$60K - 100K a year

Support deal teams throughout the loan lifecycle, manage documentation, and ensure compliance and accuracy in credit delivery. | At least 2 years of business relationship support experience, knowledge of credit systems, and understanding of loan documentation and processes. | The position is a Business Relationship Support Specialist-Credit Execution Specialist supporting the Financial Institutions Group, Banks, and Consumer & Retail lines of business within Wells Fargo Corporate & Investment Banking Lending Operations. In this role, you will: Provide Deal Team middle office support throughout the deal/loan life cycle. Manage document collection, confirmation of on-boarding and compliance, loan closing, booking and funding process. Liaising with Portfolio Managers, Credit Analysts, Internal Risk Management, Relationship teams, Operations, Markets and various internal and external partners. Coordinate loan closing activities from the initiation and credit approval throughout the closing, booking, and funding process to ensure consistent, timely and accurate credit delivery and funding to our clients. Ability to analyze and problem solve complex problems with efficient and logical solutions. Work in a fast-paced environment while managing risk, controls and booking accuracy. Knowledge of loan documentation and the ability to analyze and extract pertinent data elements. Experience with counterparty exposure and products. Understanding of trading limit structure and exposure management and booking on the applicable systems of record. Develop expertise in bank policies, procedures and compliance requirements confirming adherence Evaluate and ensure accurate new and existing data in the systems of record Collaborate with managers and peers on initiatives, projects, and complex control resolutions, implementing efficiencies across teams. Ability to communicate meaningful change to team leadership. Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Partner with control partners on procedure and control reviews and process improvements. Work with CEA leadership on streamlining and implementing and documenting efficient processes across teams. Required Qualifications: 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Knowledge of credit systems of record and origination such as nCino, LIQ, CoRS, Treasury management systems Comprehension of internal credit underwriting documents and loan closing documentation Understanding of the credit underwriting and customer due diligence processes Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Excellent time management skills and ability to meet deadlines Outstanding problem solving and independent decision-making skills Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $60,000.00 - $100,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Data analysis
Stakeholder communication
Process improvement
Direct Apply
Posted 7 days ago
WF

Associate Customer Service Representative - Credit Cards

Wells FargoPhoenix, ArizonaFull-time
View Job
Compensation$40K - 55K a year

Support customers by resolving inquiries and issues regarding financial products through multiple communication channels while adhering to policies and escalating as needed. | 6+ months of customer service or financial services experience, strong communication skills, ability to work in a fast-paced call center environment, and on-site work availability. | About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues. Ability to execute in a fast paced, high demand, metric driven call center environment. Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy. Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers. Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information. Knowledge, understanding and experience of internet, mobile, and social media technology. Job Expectations: Must be able to attend full duration of required classroom training period Ability to work additional hours as needed Must work on-site at the location posted This position is not eligible for Visa sponsorship Training Schedule: Classroom training will be for 8 weeks, Monday-Friday, 8:30 am – 5:00 pm. Work schedule after classroom training will be provided prior to start date. We're open 24 hours, 7 days a week. Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: 2150 W Pinnacle Peak Road, Phoenix, AZ 85027 Posting End Date: 12 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Customer Service
Financial Services
Contact Center Experience
Communication Skills
Problem Resolution
Computer Systems Navigation
Direct Apply
Posted 8 days ago
WF

Branch Manager Irving Dallas District

Wells FargoAddison, Texas, Dallas, Texas, Farmers Branch, Texas, Irving, Texas, Plano, TexasFull-time
View Job
Compensation$60K - 90K a year

Lead and develop branch teams, manage customer engagement, ensure operational compliance, and drive business growth. | 4+ years banking or equivalent experience with 2+ years leadership, knowledge of banking regulations, coaching skills, and ability to manage teams and customer relationships. | Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience Mentor and guide talent development of direct reports and assist in hiring talent This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience Desired Qualifications: Management experience including hiring, coaching, and developing direct reports Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business Experience building and maintaining effective relationships with customers, internal partners and within the community Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention Ability to interact with integrity and professionalism with customers and employees Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: Ability to work a schedule that may include most Saturdays Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Locations: 13301 MIDWAY RD FARMERS BRANCH 75244 3701 BELT LINE RD ADDISON 75001 212 COIT RD PLANO 75075 13050 COIT RD DALLAS 75240 900 W AIRPORT FWY IRVING75062 1050 MARKET PL BLVD IRVING 75063 13297 JOSEY LN FARMERS BRANCH 75234 4040 N MACARTHUR BLVD IRVING 75038 18126 PRESTON RD DALLAS 75252 11730 PRESTON RD DALLAS 75230 15216 MONTFORT DR DALLAS 75248 3535 FOREST LN DALLAS 75234 Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Team leadership
Staff training
Inventory management
Cash handling
Customer service
Operational efficiency
Financial reporting
Direct Apply
Posted 8 days ago
WF

Lending Operations Associate Manager

Wells FargoCharlotte, North CarolinaFull-time
View Job
Compensation$40K - 70K a year

Leading and managing a team in credit spreading and financial analysis within commercial banking. | Experience in transactions processing, leadership, and financial statement analysis, with knowledge of banking systems and policies. | Wells Fargo is seeking a Lending Operations Associate Manager in Commercial Banking as part of the Commercial Banking Operations team. The Lending Operations Associate Manager is responsible for leading a team of 12+ Commercial Banking Portfolio Coordinators in the Credit Spreading process. Also responsible for the hiring and training of new Commercial Banking Portfolio Coordinators as well as being responsible for overall production and quality of the Credit Spreading teams. In this role, you will: Responsible for hiring, coaching, influencing, developing, and managing non-exempt team members including decisions relative to performance reviews, hiring, salary recommendations, disciplinary action, and termination. Training the Commercial Banking Portfolio Coordinator to spread business and individual tax returns and financial statements per GAAP and internal credit policies using prescribed financial analysis software packages. Accountable for ensuring quality customer service provided to internal/external customers. Develops and implements operational, servicing, or documentation procedures, methods, and work systems. Will have direct supervision of Commercial Banking Portfolio Coordinators who are in training or in a production environment. Coordinates with the Quality Control team to ensure a comprehensive and effective quality control process is maintained. Leads, participates in projects, initiatives that primarily impact the Credit Spreading department. Fosters an environment that encourages the open exchange of ideas and the identification and resolution of potential problems. Creates environment where team members are willing to be creative and develop their personal potential. Manages information flow into, within and from the team related to systems, policies, procedures, process changes, reports, data cleanup, etc. Gathers and analyzes data for reporting to external and internal parties, ensuring all data is up-to-date and accurate. Required Qualifications, US: 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: 1+ year of credit and risk analysis experience 1+ year of commercial banking experience 1+ year of banking management experience Experience analyzing accounting principles and business financial statements Knowledge and understanding of FIS Optimist Experience with one or a combination of the following systems: Business Lending and Sales Tracking (BLAST), Hogan, Automated Financial Systems (AFS) commercial loan system, FLO, or ICMP Strong analytical skills including the ability to analyze financial metrics Excellent verbal, written, and interpersonal communication skills Ability to interact with all levels of an organization Knowledge and understanding of commercial banking products, policies, and procedures Knowledge and understanding of project management methodologies: process improvements, continuous improvement, or LEAN Ability to achieve high production and quality standards Strong collaboration and partnering skills Knowledge and understanding of commercial credit: operations A BS/BA degree or higher in business, management, accounting, finance, or economics Job Expectations: This position is currently working a hybrid model of 3 days in office/2 days work from home. Posting Locations: Charlotte, NC San Antonio, TX Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Financial analysis
Credit and risk assessment
Team leadership
Process improvement
Direct Apply
Posted 8 days ago
WF

Business Relationship Support Specialist-Corporate Banking Middle Office

Wells FargoCharlotte, NCFull-time
View Job
Compensation$60K - 100K a year

Support the deal/loan lifecycle, coordinate closing activities, and ensure compliance and accuracy in credit delivery. | Minimum 2+ years of Business Relationship Support or related experience, with knowledge of credit systems and documentation. | The position is a Business Relationship Support Specialist-Credit Execution Specialist supporting the Financial Institutions Group, Banks, and Consumer & Retail lines of business within Wells Fargo Corporate & Investment Banking Lending Operations. In this role, you will: • Provide Deal Team middle office support throughout the deal/loan life cycle. Manage document collection, confirmation of on-boarding and compliance, loan closing, booking and funding process. • Liaising with Portfolio Managers, Credit Analysts, Internal Risk Management, Relationship teams, Operations, Markets and various internal and external partners. • Coordinate loan closing activities from the initiation and credit approval throughout the closing, booking, and funding process to ensure consistent, timely and accurate credit delivery and funding to our clients. • Ability to analyze and problem solve complex problems with efficient and logical solutions. Work in a fast-paced environment while managing risk, controls and booking accuracy. • Knowledge of loan documentation and the ability to analyze and extract pertinent data elements. • Experience with counterparty exposure and products. Understanding of trading limit structure and exposure management and booking on the applicable systems of record. • Develop expertise in bank policies, procedures and compliance requirements confirming adherence • Evaluate and ensure accurate new and existing data in the systems of record • Collaborate with managers and peers on initiatives, projects, and complex control resolutions, implementing efficiencies across teams. Ability to communicate meaningful change to team leadership. • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Partner with control partners on procedure and control reviews and process improvements. • Work with CEA leadership on streamlining and implementing and documenting efficient processes across teams. Required Qualifications: • 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: • Experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: • Knowledge of credit systems of record and origination such as nCino, LIQ, CoRS, Treasury management systems • Comprehension of internal credit underwriting documents and loan closing documentation • Understanding of the credit underwriting and customer due diligence processes • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment • Excellent time management skills and ability to meet deadlines • Outstanding problem solving and independent decision-making skills Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $60,000.00 - $100,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 14 Dec 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Loan documentation analysis
Credit systems knowledge
Customer due diligence
Risk management
Verified Source
Posted 8 days ago
WF

Branch Operations Manager - Lakewood

Wells FargoLakewood, CaliforniaFull-time
View Job
Compensation$26K - 40K a year

Manage teller operations, ensure compliance, and lead a team to deliver excellent customer service. | Requires 2+ years of customer service or related experience and 1+ year of leadership experience. | Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools Perform operational and customer support tasks Provide excellent customer service, engage customers in conversations, and build relationships with them Manage the schedule and the daily operations of the teller line Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures Support customers and employees in resolving or escalating concerns or complaints Collaborate and consult with branch employees, colleagues, and mid-level managers Interact directly with customers Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives Manage allocation of people and financial resources for branch operations Mentor and guide talent development of direct reports and assist in hiring talent This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Leadership skills including the ability to build, develop, and motivate a diverse work team Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Knowledge and understanding of laws and regulations pertaining to the banking industry Knowledge and understanding of retail compliance controls, risk management, and loss prevention Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Cash handling experience Job Expectations: Ability to work a schedule that may include most Saturdays Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $26.75 - $40.50 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 9 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Customer service
Operations management
Direct Apply
Posted 8 days ago
WF

Customer Maintenance Lead

Wells FargoCharlotte, North Carolina, Irving, TexasFull-time
View Job
Compensation$120K - 200K a year

Service commercial real estate loans, support less experienced staff, and ensure compliance and documentation accuracy. | At least 4 years of commercial loan servicing experience, strong communication skills, and proficiency in Microsoft Office. | About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans Provide direct customer service and acts as primary servicing contact for the loan Support less experienced loan administrators in providing resolutions of inquiries and complaints Determine appropriate course of action and conduct investigative steps to fully identify customer issues Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage Provide subject matter expertise and interpretation of procedures to less experienced individuals Respond independently to complaints escalated at the highest level Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Commercial Loan experience Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Intermediate Microsoft Office (Word, Excel, and Outlook) skills Ability to manage a workflow within key performance indicators Job Expectations: This position is not eligible for Visa sponsorship Candidate must be based out of posted location This position offers a hybrid work schedule Relocation assistance is not available for this position Ability to work additional hours as needed Posting Location: IRVING, TX CHARLOTTE, NC Posting End Date: 21 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Customer Service
Administrative Support
Documentation Review
Team Collaboration
Direct Apply
Posted 8 days ago
WF

Lending Operations Associate Manager

Wells FargoChandler, ArizonaFull-time
View Job
Compensation$70K - 90K a year

Supervise loan servicing activities, ensure compliance, and lead process improvements within the Remarketing team. | Requires 2+ years of transactions and processing experience, leadership skills, and knowledge of auto lending policies. | About this role: Wells Fargo Auto is seeking a Lending Operations Associate Manager to join our internal Remarketing team. The successful candidate for this role will demonstrate the ability to lead a group of motivated employees. This role requires a team member with strong communication skills and relationship management. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Supervise the daily activities of Loan Servicing Representatives to ensure timely completion, quality, and compliance in the Remarketing functional area Provide quality customer service to internal and external customers Identify opportunities for process improvement and risk control development Make day to day supervisory or tactical decisions related to Lending Operations functional area Resolve issues related to vehicle transport, auction scheduling and other areas within the Remarketing process Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies Manage allocation of people and financial resources for Lending Operations Mentor and guide talent development of direct reports and assist in hiring talent Posting Locations: Candidate must reside within a commutable distance to one of the locations listed on the job posting: 2850 S Price Rd, Chandler AZ Relocation assistance is not available for this position *Posting may close early due to volume of candidates Required Qualifications: 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Strong, clear and concise written and oral communication skills Leadership skills including: coaching, training, and mentoring Ability to take initiative, identify opportunities and implement change Ability to identify risk exposures and propose solutions Solid conflict management and decision-making skills Ability to research and report on a variety of issues using problem solving skills Ability to assess current processes/procedures and make recommendations for efficiency Ability to track and report, help identify and streamline processes Experience dealing with escalated complaints Ability to communicate effectively with leadership Knowledge and understanding of Auto lending policies, and procedures Job Expectations: Willingness to work on-site at stated location on the job opening Ability to travel up to 10% of the time Posting End Date: 9 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

Leadership
Operational Excellence
Strategic Planning
Process Improvement
Direct Apply
Posted 8 days ago

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