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Develop and maintain cloud-native contact center solutions using AWS and SIP technologies to support digital transformation. | Over 8 years software engineering experience with 5 years in SIP and AWS cloud infrastructure, proficiency in CI/CD, infrastructure as code, and enterprise contact center integration. | Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The position plays a critical role in developing the next generation contact center solutions that support Optum’s AI 10.0 and digital transformation initiatives. This role focuses on solution and systems architecture-partnering closely with business and technology teams to translate complex requirements into scalable, cloud based designs. This position will assess current-state on prem technologies and lead development strategies that enable cloud transformation, leveraging Cloud AI Bot orchestration technologies, SIP Development, and contact center services such as Amazon Connect. The role also supports the orchestration of AI driven technologies such as virtual agents, agent assist, call summarization, and analytics-ensuring seamless customer journeys across bots and live agents without degradation in call quality or experience. The ideal candidate brings deep experience developing contact center and voice solutions, understands SIP/telephony integrations, and can design end to end solutions that support high volume, enterprise environments. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Cloud Application & Service Development Develop cloud native services using AWS primitives (Lambda, ECS/EKS, API Gateway, DynamoDB/RDS, S3, EventBridge, etc.) Develop Amazon Connect integrations, including contact flows, pre/post route services, agent assist hooks, and downstream data integrations Implement REST/event driven APIs that integrate Amazon Connect with SIP, bot, analytics, and healthcare platforms Infrastructure as Code (IaC) Maintain infrastructure using Terraform and python scripting Ensure repeatable, environment consistent deployments across DEV, STAGE, and PROD Partner with platform and security teams to meet enterprise cloud governance standards SIP Application Development Develop and maintain SIP services that manage call routing, transfers, session state, and header manipulation Implement support for call flows integrating carriers, SBCs, OCCAS, bots, and agent platforms Enhance SIP behavior to support new features such as consult, warm transfer, barge in, and failover patterns SIPREC, Recording & Media Integrations Build SIPREC routing and recording integrations supporting analytics, compliance, and agent assist use cases Partner with cloud and media teams to ensure reliable RTP and metadata capture DevOps & CI/CD Implement GitHub based CI/CD pipelines for application and infrastructure deployments Embed automated testing, artifact scanning, and promotion controls Support trunk based development and safe production release patterns Security, Compliance & Cost Awareness Apply Optum security best practices including IAM least privilege, secrets management, encryption at rest/in transit, and logging Support PCI aware and regulated workloads as part of cloud integrations Monitor and optimize cloud spend using FinOps principles Observability & Operations Implement logging, metrics, and tracing using various technologies and enterprise observability tooling Participate in production support, incident response, and root cause analysis Build operational runbooks and automation for day 2 support You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 8+ years of experience as a Software Engineer OR Cloud Developer 5+ years of experience developing on SIP based solutions and AWS (application and infrastructure) including cloud networking, identity, security, and operational best practices 3+ years of experience developing, or supporting enterprise contact center solutions, including voice and digital customer interaction platforms 3+ years of proficiency with Git/GitHub, CI/CD pipelines, and infrastructure as code 2+ years of hands on experience with SIP Solutioning, Amazon Connect or CCaaS integrations Preferred Qualifications: Experience integrating Amazon Connect with SIP transport, bots, or voice analytics platforms Experience with containerized workloads and event driven architectures Working knowledge of voice technologies and integrations, such as SIP / telephony concepts and end to end call flow design across bots and live agents Familiarity with regulated workloads (PCI, healthcare data flows) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Lead and execute end-to-end demand generation strategy, manage team and agency partners, and collaborate with Sales and RevOps to optimize marketing performance and revenue. | 8+ years in B2B SaaS demand generation or growth marketing, strong analytics, budget and team management, proficiency with HubSpot and modern marketing stacks. | Who We Are K1x is the AI-powered platform transforming how the private markets handle tax data — from intake to insights. We digitize and streamline the delivery of K-1s, 1099s, W-2s, and 990s, eliminating the nights-and-weekends grind of keying, collating, and copy-pasting so tax and fund professionals can file faster and focus on the work that actually moves the needle. We're a Fast Company "Most Innovative Companies" honoree and a US Fintech Award winner, and we're just getting started. Our remote-first team is built on trust, accountability, and results — we move fast, back each other up, and genuinely love watching each other win. About the Role K1x is scaling fast, and we're looking for a Senior Director, Demand Generation to relaunch the demand generation function, driving pipeline and customer expansion through a full, integrated lifecycle marketing mix. You'll own the strategy and the scoreboard — designing and running the programs that fill the funnel, partnering shoulder-to-shoulder with Sales, and turning our growing brand momentum into real, measurable pipeline. This is a player-coach role for someone who loves both the big picture and the details: you'll set the demand gen vision and roadmap, lead a small and mighty team, manage key agency partners, and get hands-on with everything from ABM to events to lifecycle nurture. You'll report directly to our SVP of Marketing and have real influence over how K1x goes to market. If you're energized by fast-growing SaaS, get a thrill out of a dashboard trending up and to the right, love owning a number and want to build something big at a company on a serious upswing — we want to talk to you. Demand Gen Strategy & Plan • Develop and own K1x's demand generation strategy end-to-end — building the annual and quarterly plan, setting pipeline targets, and defining the channel mix, budget, and KPIs to get there. • Partner with the SVP of Marketing and sales leadership to align the plan with company growth goals and bookings targets. • Lead, mentor, and grow a small team of high-performing marketers, acting as a true player-coach who's happy to roll up your sleeves. • Continuously test, measure, and evolve programs — doubling down on what works and killing what doesn't. GTM Reporting & Sales Collaboration • Build and own the reporting and dashboards that show marketing's contribution to pipeline and revenue — by channel, campaign, and funnel stage. • Partner closely with Sales and RevOps on pipeline health, forecasting, and lead-to-opportunity conversion. • Establish tight feedback loops with Business Development and Sales on lead quality, routing, SLAs, and follow-up to keep conversion climbing. No lead left behind! • Present results and recommendations with clarity and confidence to marketing and sales leadership. Digital Strategy & Agency Management • Own the digital strategy across paid search, paid social, AEO, display, and retargeting to drive efficient, scalable pipeline. • Manage agency and vendor partners, holding them to a high bar on performance and ROI. • Partner with marketing ops to develop landing pages, tracking, and conversion rate optimization. • Manage program budget with a sharp eye on efficiency, re-allocating spend toward what's driving results. Hosted Events • Design and run K1x's hosted events strategy — webinars, roundtables, and in-person experiences — as a core pipeline channel. • Own event strategy end-to-end: concept, promotion, speaker and partner coordination, logistics, and follow-up. • Set up scalable lead capture, routing, and attribution so every event ties back to pipeline impact (new and expansion). • Measure ROI on every event and use the data to sharpen topics, formats, and targeting over time. • Partner with Client Enablement and AM teams on dedicated customer events to support cross-sell / upsell motions. ABM Strategy • Build and scale an account-based marketing strategy targeting K1x's highest-potential accounts (1:1 and 1:few) • Partner tightly with Business Development & Sales on coordinated account plans, personalized content, and multi-channel engagement. • Build an effective playbook over time that can be scaled across different segments and continuously optimized. Lifecycle Marketing • Own the lifecycle and nurture strategy across the full customer and prospect journey — from first touch through expansion. • Build automated nurture programs that move leads through the funnel and keep customers engaged post-sale. • Partner with product marketing to develop lifecycle content and messaging that resonates at every stage. • Continuously test and refine lifecycle programs based on engagement, conversion, and retention data. • 8+ years of experience in demand generation or growth marketing, with a track record of driving measurable pipeline and revenue impact at a B2B SaaS company. • Strong written and verbal communication, with experience presenting to exec teams • Experience owning a pipeline number, and confidence in reporting and forecasting the full funnel • Experience managing and developing a team, with the flexibility to stay hands-on as a true player-coach. • A track record of using hosted events (virtual and in-person) as a real pipeline driver, not just a brand exercise. • Deep understanding of lifecycle/nurture marketing and how to move buyers and customers through the funnel. • Experience managing agency relationships and digital budgets, with a sharp analytical eye for ROI. • Fluency with a modern marketing stack (HubSpot experience preferred) • Excellent collaboration skills — you build real partnership with Business Development, Sales, Product Marketing, and RevOps, not just alignment on paper. • Fintech, tax, accounting, or private markets experience is a strong plus, but not required — what matters most is demand gen chops and a hunger to build. • A high-energy, optimistic, get-it-done attitude, with the resourcefulness of someone who's built programs from scratch and the polish of someone who's scaled them. • A remote-first culture built on trust, autonomy, and real flexibility — work from wherever you do your best work. • A front-row seat (and a big say) in building the demand gen engine for a company with huge potential growth • Competitive compensation and benefits, including health coverage and 401(k). • A collaborative, no-ego team that celebrates wins together and has each other's backs. • Real opportunity for growth as K1x scales — build the team and the function as we grow.

Design, develop, and deploy RPA solutions using UiPath to support automation and digital transformation within government environments. | At least 3 years IT experience with 1+ years in automation or software development, preferably using UiPath, strong analytical skills, and ability to obtain DoD security clearance. | Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver. We combine mission experience, domain knowledge and technology expertise with the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies to accomplish mission objectives. Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world. Ignite Digital. The Edge from Within. Perks of Working at Ignite Digital: Competitive pay and benefits, including PTO Education stipends and referral bonuses Compelling work with the U.S. federal government Strong emphasis on volunteer and community engagement Opportunity to shape the future of our industry Supportive colleagues and management who invest in your growth We are seeking an experienced RPA Developer to join our team supporting automation and digital transformation efforts within government and defense environments. The ideal candidate will have hands-on experience developing and deploying robotic process automation solutions, with a strong preference for UiPath experience. This role requires the ability to translate business processes into effective automation solutions while working closely with technical and non-technical stakeholders. Responsibilities Design, develop, test, and deploy RPA solutions using UiPath and industry best practices. Analyze and document business processes to identify automation opportunities and assess feasibility. Develop and maintain attended and unattended automation solutions within customer environments. Configure and manage automation workflows, including integration with enterprise applications and systems. Support the full RPA lifecycle from process discovery and solution design through development, testing, deployment, and maintenance. Prepare technical documentation, presentations, process analyses, and recommendations to support client decision-making. Support development and implementation of RPA standards, methodologies, and best practices. Collaborate with stakeholders to understand business requirements, evaluate alternatives, and recommend effective automation solutions. Provide technical guidance and training to help strengthen customer and team capabilities in process analysis, bot development, and automation management. Required Qualifications 3+ years of experience in an IT-related field. 1+ years of hands-on automation, software development, scripting, or related technical development experience; RPA experience using UiPath, Blue Prism, Automation Anywhere, or a similar platform preferred. Bachelor’s degree in Computer Science, Information Systems, Mathematics, Finance, IT/Business Management, or a related field; equivalent experience may be considered. Experience developing automation solutions and related technical documentation, analysis, and recommendations. Foundational experience with a programming or scripting language and an understanding of common software development concepts. Strong written and verbal communication skills, with the ability to communicate technical concepts to both technical and non-technical audiences. Strong research, analytical, and problem-solving skills with the ability to learn and apply new technologies. Strong technical troubleshooting skills with the ability to identify root causes and develop practical solutions. Ability to manage multiple priorities and work effectively in a collaborative, client-facing environment. Self-motivated with strong organizational and time-management skills. Ability to obtain a DoD security clearance. Preferred Qualifications Experience developing and deploying attended and unattended UiPath robots, including UiPath Orchestrator and the Robotic Enterprise Framework (REFramework). UiPath Certified RPA Associate or comparable RPA certification. Experience delivering UiPath solutions within the Department of Defense or U.S. Federal Government. Experience with enterprise applications and platforms such as Microsoft 365, Microsoft Power Platform, or comparable business systems. Experience working with APIs, structured data, databases, JSON, Excel/CSV data, or system-to-system integrations. Experience with process discovery, requirements elicitation, automation opportunity assessment, business process improvement, and automation lifecycle management. Experience using project management, work management, or issue-tracking platforms in support of Scrum, Kanban, hybrid, or other Agile delivery methodologies. Ability to influence stakeholders, facilitate requirements discussions, and evaluate alternative automation approaches. Experience providing RPA training, mentoring, or knowledge transfer. Active DoD security clearance. Salary Range 80k+ dependent on candidate education and experience Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ignite Digital is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors. Equal Opportunity Employer/Veterans/Disabled For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract. OFCCP'S Pay Transparency Rule EEO is the Law Poster

Integrate AI systems into .NET SaaS platforms, architect RAG pipelines, and manage scalable AI infrastructure. | 3-5+ years enterprise software development with .NET, C#, LLM integration, and cloud microservices experience. | About Us At Pinpoint Global, we build training and compliance platforms that organizations rely on to keep their teams skilled, certified, and audit-ready. We're part of the Valsoft Edelweiss Software Group — a large-scale portfolio of vertical market B2B SaaS companies — and we operate with a startup mindset: high ownership, high velocity, and real ROI. Our core stack is ASP.NET MVC + MS SQL — battle-tested and ready to evolve. We're looking for true builders: engineers who orchestrate systems, ship production-grade AI, and modernize massive legacy codebases at speed. The Role You'll embed directly in our engineering team, working hands-on inside our .NET codebase and broader product suite. Your mission is to act as an organizational force multiplier — turning legacy inefficiencies into intelligent systems, increasing Net Revenue Retention (NRR), and driving measurable business impact through production-grade AI. This is a full-stack role with direct product impact. If you enjoy owning problems end-to-end, have a relentless bias toward action, and thrive on shipping real systems at high velocity — this role is for you. What You'll Do Build & Ship AI Systems Integrate AI capabilities (LLM APIs, intelligent automation, personalization) into our ASP.NET MVC products Design, develop, and deploy production-grade, secure AI systems using scalable polyglot microservices Integrate enterprise LLMs (Anthropic Claude, OpenAI, Google Gemini) into SaaS platforms via fault-tolerant API routing gateways Develop autonomous multi-agent workflows using parallel orchestration tools (Claude Code CLI, OpenAI Codex) Build new product surfaces — smart content recommendations, automated compliance tracking, AI-assisted reporting Rapidly prototype → validate via adversarial testing → deploy → iterate Architect AI Infrastructure Implement complex RAG pipelines and optimize trade-offs between massive-context hydration and multi-stage semantic retrieval Build vector databases (Pinecone, Weaviate, FAISS) and manage persistent document embedding queues Build polyglot microservices handling long-running tasks and streaming via WebSockets and Server-Sent Events Ensure SOC 2 compliance, data residency controls, and deterministic execution through policy-as-code agentic governance Deploy and scale models within secure managed cloud boundaries Modernize & Collaborate Identify high-impact modernization opportunities across our training and compliance platform Help migrate legacy features into scalable, AI-native architectures using agentic swarm coding and automated refactoring Architect zero-touch CI/CD pipelines with adversarial gating and AI-driven test automation Integrate synthetic red teaming into CI/CD to prevent prompt drift, reward hacking, and logic degradation Work directly with non-technical stakeholders to translate ambiguous business problems into secure, scalable AI solutions Collaborate with product and design to ship features end-to-end Required Technical Skills Core Engineering 3–5+ years of enterprise software development experience with strong full-stack web fundamentals Hands-on experience with .NET / ASP.NET MVC (our core stack) and C# Fluency across popular languages and frameworks: Python, JavaScript, TypeScript, .NET, NextJS Solid understanding of relational databases — MS SQL experience a plus Backend experience designing polyglot APIs, decoupled async microservices, and persistent connection protocols (WebSockets/SSE) Familiarity with containerization (Docker, Kubernetes) and multi-region cloud infrastructure (AWS, Azure, or GCP) AI & ML Systems Practical experience integrating AI/ML APIs or building AI-powered features in production Enterprise LLM integration and dynamic API routing (OpenAI, Anthropic, Gemini) Multi-agent orchestration and advanced CLI tooling (Claude Code, OpenAI Codex) Mastery of AI IDE tooling: Cursor for repo-wide reasoning, GitHub Copilot RAG pipeline design: dynamic chunking, vector databases, embedding management Custom evaluations (LangSmith), structured outputs, and managed fine-tuning in secure cloud environments MLOps & Process Automation Zero-touch CI/CD pipelines and advanced Git workflows (including worktree isolation for autonomous sub-agents) Unit test and benchmark automation integrated with AI-driven testing frameworks Adversarial LLM testing and automated synthetic red-teaming Hallucination mitigation, enterprise guardrails, and deterministic policy-as-code execution Real-time token/credit consumption tracking and dynamic access limit monitoring Bonus Points Experience with prompt engineering, RAG pipelines, or agentic workflows Familiarity with refactoring or re-architecting legacy .NET applications Background in regulated industries: HR tech, e-learning, compliance, LMS platforms Knowledge of SOC 2 audit requirements and compliance automation tooling Who You Are Highly hands-on — you ship, not just design; you operate at velocity by orchestrating autonomous tools Entrepreneurial startup mindset — you spot legacy inefficiencies and act with a bias toward rapid action Comfortable with ambiguity — you scope, own, and deliver independently Business-oriented — you care about ROI, operational leverage, and financial metrics like NRR and CAC Strong product instincts — you think about the user, not just the implementation Fast learner — you track real-time shifts in AI ecosystems, APIs, and infrastructure Pragmatic — you use the right secure enterprise tool for the bottleneck, not just the flashiest one Tech Stack ASP.NET MVC · C# · MS SQL · Python · TypeScript · LLM APIs (Anthropic, OpenAI, Gemini) · RAG / Vector DBs · Docker · Kubernetes · Azure / AWS / GCP · REST APIs · WebSockets · HTML/CSS/JS Why Join Shape the AI strategy of a growing compliance and training platform Own meaningful features from day one — not just tickets in a backlog Real modernization challenge: legacy codebase + greenfield AI opportunity in parallel Collaborative, low-ego team that ships and iterates fast Startup velocity inside an established, well-resourced corporate portfolio

Develop end-to-end features, modernize systems, optimize databases, and improve engineering practices. | At least five years of professional web development experience with full-stack expertise and ability to build and launch web applications. | Who are we and why should you join us? BetterHelp is on a mission to champion the well-being in all of us and make mental healthcare more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Full Stack Software Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We're looking for a talented software engineer who enjoys solving complex problems, learning continuously, and building products that make a meaningful difference. This role is ideal for someone who has delivered multiple challenging projects, takes pride in writing thoughtful, maintainable code, and enjoys both mentoring and learning from teammates. You'll join an engineering culture that values ownership, curiosity, collaboration, and sound technical judgment. We embrace modern engineering practices and thoughtfully adopt new technologies, including AI, to help engineers focus on solving hard problems while keeping human expertise at the center of every decision. What will you do? You will develop end to end, owning features from technical design and development through deployment, monitoring, and continued improvement. You will write clean, secure, readable, maintainable, and scalable code. You will collaborate closely with engineers, product managers, designers, and other cross-functional partners. You will design, integrate, and build internal and external APIs. You will develop new products and features while improving and modernizing existing systems. You will write and optimize SQL queries and design relational database schemas. You will create and maintain complex backend services and algorithms. You will profile, troubleshoot, and optimize new and legacy code. You will build experiences that work across mobile, tablet, and desktop environments. You will contribute to code reviews, technical discussions, and engineering practices that improve quality, reliability, security, and developer experience. You will ship thoughtfully and frequently in an agile environment with continuous deployment. You will care about our product, mission, and long-term success, well beyond checking off development tasks. You will thoughtfully use approved AI-assisted development tools to reduce repetitive work, explore solutions, and improve productivity while applying your own engineering judgment to architecture, implementation, security, privacy, and code quality. Engineers remain accountable for every technical decision. We use a mix of established and modern technologies to support a platform serving millions of users. As our products evolve, we're continually improving our architecture, modernizing portions of our codebase, and evaluating technologies that help us build secure, reliable, and scalable software. Backend: Linux, nginx, Laravel (PHP), MySQL, Redis Frontend: React, Next.js, JavaScript, HTML5, CSS/SASS Existing technologies you may encounter as we modernize the platform: Twig, Bootstrap, jQuery We do not expect candidates to have worked with every technology in our environment. We value strong software engineering fundamentals, curiosity, and the ability to learn unfamiliar systems. What will you NOT do? You will NOT worry about funding. We have startup energy, with the support and resources of our parent company, Teladoc Health. You will NOT be limited to a narrow set of responsibilities. We encourage employees to contribute ideas, develop new skills, collaborate across teams, and explore opportunities that support both their growth and the growing needs of the business. You will NOT be expected to navigate a culture driven by ego or unnecessary hierarchy. We value respectful collaboration, thoughtful debate, and teammates who are committed to shared success. You will NOT be expected to sacrifice your well-being to make an impact. We work hard and hold ourselves to high standards, all while supporting sustainable ways of working. You will NOT have to wonder why your work matters. The work we do here helps to expand access to mental health care and supports people seeking help when they need it. Can I work remotely? Yes. This role can be performed remotely from anywhere in the U.S. While we embrace the flexibility of remote work, we also value opportunities to bring teams together in person for collaboration and connection. BetterHelp covers approved expenses for company-requested travel, and reasonable accommodations are available for employees who are unable to travel. Requirements Must be legally authorized to work in the United States. Deep understanding of web development concepts and principles. Examples of full-stack projects or significant product features. At least one major demonstrable project that includes frontend code, backend code, and a database. Ability to design, develop, and launch a web application or substantial feature from start to finish. Ability to learn quickly, navigate an established codebase, and build new skills independently. A strong sense of ownership and eagerness to build something meaningful. Five or more years of professional web development experience in any stack, solving challenging problems and implementing new features from scratch. Three or more years of experience with SQL, including relational schema design and complex queries. Familiarity with web application, data, and SQL security best practices. Comfort working outside the abstractions of a framework and understanding what is happening behind the scenes. Experience using Git in a collaborative team environment. Sound engineering judgment and a thoughtful approach to modern development tools, including AI assistants, with appropriate attention to security, privacy, and code quality. Bonus (Helpful, but not required) Experience working with PHP, Laravel, or the LAMP/LEMP ecosystem. Experience with React or Next.js. Experience modernizing established applications or incrementally replacing legacy systems. Experience working in a startup, growth-stage company, or other fast-moving environment. Experience building products in health care, mental health, or another highly regulated or privacy-sensitive field. Experience mentoring or supporting the growth of other engineers. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $110,000 - $160,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Lead architecture, design, and delivery of scalable, secure control plane and platform services with cross-team leadership and mentorship. | 3+ years in software engineering with expertise in distributed systems, modern languages (Java, Go, Python), system design, and AI tool integration. | About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sr. Software Development Engineer (Controlplane) to join our team. This is a hybrid (in office 3 days a week in San Jose, CA) role, reporting to the Manager, Software Engineering in the Zero Trust Exchange department. In this role, you will lead the design and development of highly scalable, resilient, and secure control plane platform services that power the Zero Trust Exchange. You will drive architecture, influence technical strategy across teams, and deliver platform capabilities that improve reliability, operability, and developer velocity. The ideal candidate pairs deep distributed systems expertise with strong cross-functional leadership and a pragmatic, execution-focused mindset. What you’ll do (Role Expectations) Lead the architecture, design, and delivery of large-scale control plane and platform services with a strong focus on scalability, availability, security, and operational excellence Drive complex cross-team technical initiatives, align stakeholders on architecture and execution plans, and ensure high-quality delivery against business and engineering priorities Identify and resolve system bottlenecks, reliability risks, and architectural gaps across distributed systems, improving performance, observability, and long-term maintainability Set a high technical bar through design reviews, code reviews, engineering best practices, and hands-on mentorship of senior engineers across the organization Evaluate and apply emerging technologies, including AI-assisted engineering workflows where appropriate, to improve developer productivity, system intelligence, and product delivery outcomes Who You Are (Success Profile) You act like an owner with a passion for the mission, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. You are a dedicated problem-solver who is energized by complex technical challenges and focused on delivering high-impact outcomes. You are a high-trust collaborator who embraces a challenge culture with candid feedback, respect, and shared ambition for team success. You embody a true growth mindset, continuously developing your skills, seeking feedback, and bringing purpose to your work. You champion simplicity by distilling complex problems and technical concepts into clear, actionable plans and precise communication. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 3+ years of software engineering experience, including significant experience designing and building large-scale distributed systems and backend platform services Deep expertise in system design, microservices architecture, API design, data modeling, and operating highly available, fault-tolerant services in production environments Strong proficiency in one or more modern programming languages such as Java, Go, or Python, with a track record of delivering production-grade software Experience leading complex technical initiatives across multiple teams, driving architectural decisions, and influencing engineering direction beyond immediate team boundaries Strong understanding of cloud-native technologies, observability, reliability engineering, and secure software development practices What Will Make You Stand Out (Preferred Qualifications) Experience applying AI-forward engineering practices, such as developer copilots, intelligent automation, AI-assisted incident analysis, or ML/LLM-powered platform capabilities, to improve engineering productivity or product outcomes Experience building control plane, policy, identity, security, or other mission-critical platform systems in a SaaS or cybersecurity environment Experience mentoring senior engineers and serving as a recognized technical leader for architecture, operational excellence, and engineering standards across an organization #LI-KM9 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $115,500—$165,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Build and deploy AI agents, manage data pipelines, integrate CRM, and maintain production infrastructure for real-time operations. | 5+ years production engineering, multi-language fluency, real-time systems, cloud infrastructure, and data engineering experience required. | We’re looking for a senior engineer who can take Vi’s AI agent capabilities and make them work in production. You’ll build and ship intelligent AI agents for Wellness clients — owning everything from data ingestion and CRM integration to real-time agent infrastructure. This is a client-facing role: you work closely with enterprise customers to understand their workflows, then you build AI orchestrated workflows that automate them. You’re comfortable with databases, data pipelines, AI/ML tooling, agent configuration, and the messy realities of integrating with healthcare data systems. You ship fast, you think in products, and you don’t wait for specs. Key Responsibilities Build and deploy AI agents for Wellness clients, end-to-end. Translate client workflows into real agent workflow design. Run technical sessions with clients' clinical, IT, and ops teams; converting needs into prompts, tools, retrieval shapes, and vector stores. Integrate with client data systems including CRMs and build the ingestion pipelines to support them. Write the production stack - agent runtime, routing, orchestration, evals; help build out the ML side in Python (training, embeddings, model registry); compose declarative guardrails & integrations within workflows. Design and maintain databases (relational and caching layers) that support both real-time agent operations and compliance audit trails. Codify per-client configuration patterns into reusable components so each new client onboards faster than the last. Collaborate with product, account management, and platform engineering to translate field learnings into platform improvements. What We’re Looking For 5+ years in a production engineering role shipping customer-facing software. Solutions engineering or consulting backgrounds qualify if you were writing and deploying production code, not just scoping it. Fluency in wide range of programming languages (Javascript/Node, Typescript, Python, etc) Experience building and operating real-time systems: WebSockets, streaming media, event-driven architectures, or high-throughput API services. Production integration work with CRM platforms (Salesforce, HubSpot, or similar) or data warehouse/lake connectors (Snowflake, Databricks, S3). Have built retrieval and ingestion paths that feed agents reliable context with correct guardrails & caching in place. Working knowledge of data engineering patterns: ETL/ELT pipelines, data quality checks, ingestion from heterogeneous sources. Comfort with cloud infrastructure (AWS, GCP): containers, CI/CD, monitoring, and basic security practices. Strong client-facing communication: you can run a technical working session with a customer’s IT team and translate what you learn into engineering decisions. Startup disposition: you build, you ship, you fix what breaks. Low ego, high agency. Nice to Have Voice or telephony infrastructure experience: building or operating real-time call systems at scale. LLM orchestration and agentic system design: prompt engineering, function calling, structured output, guardrails. Experience with workflow engines, rules engines, or state machine architectures. Product sensibility: you think about user experience, not just system architecture. You’ve influenced product direction through technical insight. Responsibilities null Requirements null Advantages null Why choose Vi? null Why choose Muuv? null

Design, develop, and maintain software applications including AEM components and modern web experiences. | Bachelor's degree and 3+ years professional software development experience with strong programming and web fundamentals. | We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.   We are seeking a talented and motivated Software Engineer with strong programming fundamentals and experience developing web applications to join our Communications team.   This role is an excellent opportunity for an engineer, preferably with prior Adobe Experience Manager (AEM) experience having a strong foundation in software development.  We are looking for someone with technical foundation, curiosity, problem-solving ability, and determination to learn who can progressively take on more complex technical responsibilities. With the right mindset and commitment to continuous learning, this role provides an opportunity to develop deep expertise in AEM, Java/backend development, frontend technologies, web architecture, and enterprise application development.   Software Development * Design, develop, test, and maintain high-quality software applications. * Apply strong software engineering principles to create clean, maintainable, and scalable solutions. * Participate in technical design discussions and contribute to architectural decisions. * Troubleshoot technical issues and identify root causes. * Participate in code reviews and continuously improve code quality. * Work collaboratively with other engineers, architects, product owners, and business stakeholders. AEM & Web Development * Develop AEM components, templates, services, APIs, and integrations. * Build modern web experiences using HTML, JavaScript/TypeScript, CSS, and frontend frameworks. * Develop an understanding of how content management systems, backend services, APIs, and frontend applications work together. * Progressively take ownership of more complex AEM and web development initiatives. Continuous Learning & Growth * Demonstrate a strong willingness to learn new technologies and development practices. * Take initiative to build technical knowledge through hands-on experimentation, self-training, documentation, and other learning resources. * Apply newly acquired knowledge to real-world development problems. * Seek feedback and actively work to strengthen technical skills. * Grow from implementing well-defined solutions to independently designing and delivering increasingly complex solutions. At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation. We believe that freedom of movement drives human progress. Ford Information Technology (IT) is shaping the future of mobility by redefining the transportation landscape, enhancing the customer experience and improving people’s lives. Join the Ford family as we change the way the world moves.

Manage health information records, process release requests, ensure privacy compliance, maintain retention systems, and provide technical assistance. | High school diploma with four years relevant experience or associate degree with two years experience, proficiency in HIPAA and data accuracy. | The Health Information Specialist I performs specialized health information functions to support regulatory compliance, information governance, and privacy standards. Responsibilities include managing health information records, processing release of information requests, ensuring adherence to confidentiality requirements, and maintaining the accuracy, security, and integrity of health information. The position serves as a resource for health information practices and supports compliance with organizational policies and applicable state and federal regulations. This position offers a hybrid work arrangement following the successful completion of a six-month probationary period. During the probationary period the selected candidate must be available to report onsite to the Alliance Office (Morrisville, North Carolina). Upon successful completion, the employee will transition to a hybrid schedule, working remotely and onsite, with an expectation of 3 to 4 days per week in the office.   Responsibilities & Duties Process Release of Information Requests * Process medical and administrative record release of information requests, subpoenas, and court orders within required timeframes (within 30 days or as specified on subpoena and/or court order) * Respond to phone calls, emails and fax requests from members, Disability Determination Services, attorneys, providers and others on a daily basis and within appropriate timeframes * Must have detailed working knowledge and ensure all requests are responded to in accordance with state and federal rules and regulations regarding confidentiality, HIPAA, and Part 2 and Alliance policies and procedures * Process and document Public Record requests Prevent Records Breaches and Unauthorized Uses * Protect medical and administrative records from breach of confidentiality and/or unauthorized use Record Retention and Destruction * Utilize approved retention schedules and determine length of time medical, administrative, and business records must be maintained * Search for other records to ensure that all records for each member have been destroyed * Log records that have met their retention timeframe using the approved destruction log * Destroy records in accordance with Alliance policies, procedures, and state statutes * Audit scanned records to ensure complete and accurate copies before destruction  Legal Guardianship Documentation Review * Receive and manage legal guardianship documentation submitted by legally responsible parties (LRPs) and Alliance staff via email and fax * Review all guardianship documentation for accuracy, completeness, and legal validity, confirming that authority and decision‑making rights are clearly established * Approve valid documentation and upload finalized records into the member’s file in Jiva, ensuring timely and accurate record maintenance * Notify the appropriate Alliance staff once guardianship documentation has been successfully reviewed and added to the member’s file * Communicate with legally responsible parties or Alliance staff when documentation is incomplete, unclear, or invalid, and provide guidance on required corrections * Maintain and update a database of all guardianship documentation received to support compliance, auditing, and record integrity * Collaborate with Alliance Legal staff when additional clarification or guidance is warranted Assist with Provider Medical Records * Assist with taking possession of medical, business, and operational records abandoned by providers * Develop a plan for taking possession of provider records, logging records and retention plans received by providers in the Network * Draft and mail letters and notifications to providers who have left the Network * Track and log such letters, notifications, and record locations Maintain Records Tracking Systems * Maintain accurate administrative records and tracking systems to review documentation and ensure compliance * Accurate data entry of member information * Assist with Internal Trainings and Technical Assistance Related to Records Provide training and technical assistance to organization’s employees related to medical and administrative records and releases of information * Other duties as assigned related to the processing, maintenance, and management of medical and administrative records and member information Record Maintenance * Ensure accurate records by removing inaccurate documents and duplicates * Adding addendums when required due to documentation being in the wrong record Jiva Member Portal * Provide members and legally responsible parties with username and password to the Member Portal once identity and the right to access have been verified * Maintain database of usernames * Reset passwords upon request * Troubleshoot simple issues with logging in and/or passwords * Ensuring employees provide information within required timeframe TigerConnect Texting Platform * Review consent forms upon receipt * Update member’s record in Jiva and upload approved consent form into Jiva file * Add member to TigerConnect system upon approval * Notify Alliance employee working with member/recipient/guardian when consent has been uploaded to Jiva and member has been added to TigerConnect * Run report in Jiva to update any Do Not Text replies in Jiva Special Projects * Assist throughout Organization with special projects * Other duties as assigned Minimum Requirements Education & Experience Required:  High school diploma and four (4) years of experience in healthcare administration, health information operations, records management, or related healthcare support functions. Or Associate’s degree in health information management, health information technology, healthcare administration, or a related field from an accredited institution and two (2) years of experience in health information operations, including processing release of information requests and applying state and federal requirements governing the confidentiality, privacy, and disclosure of health information, or related functions.  Knowledge, Skills, & Abilities * Knowledge of laws and regulations regarding the confidentiality of medical records * Knowledge of principles and practices of medical records, confidentiality, and HIPAA * Knowledge of office management techniques * Excellent Communication skills * Customer Service skills * Attention to detail and accuracy in reviewing and processing health information documentation * Analytical and Problem-solving skills * Excellent Interpersonal skills * Microsoft Word and Excel skills * Ability to maintain confidentiality and handle highly sensitive information with discretion * Ability to work independently with minimal supervision * Ability to organize workflows and coordinate activities * Ability to compile, summarize, and tabulate numerical data Pay Range $23.36-$29.78 Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity   An excellent fringe benefit package accompanies the salary, which includes:    * Medical, Dental, Vision, Life, Long Term Disability * Generous retirement savings plan * Flexible work schedules including hybrid/remote options * Paid time off including vacation, sick leave, holiday * Dress flexibility

Lead and mentor multiple software engineering teams to deliver secure, scalable, and customer-focused solutions. | Bachelor's degree and 7+ years software engineering experience with management responsibilities, strong .NET, C#, and cloud expertise. | Mindex is looking for a SchoolTool Software Engineering Manager to lead multiple engineering teams responsible for the continued development and evolution of our SchoolTool platform. This role combines people leadership, technical strategy, and operational excellence to help teams deliver secure, scalable, and customer-focused software solutions. You'll play a key role in developing engineers, driving modern engineering practices, improving delivery processes, and partnering across Product, UX, QA, Support, and CloudOps to build high-quality products. We're looking for a collaborative leader who is passionate about coaching teams, leading through change, and advancing AI-assisted software development in a practical and measurable way. Compensation $120,000 - $173,000 What You'll Accomplish Lead, coach, and develop multiple software engineering teams through regular one-on-ones, performance feedback, career development, and mentorship Foster a collaborative engineering culture focused on accountability, continuous learning, and high-quality software delivery Support hiring, onboarding, workforce planning, and succession planning to build strong, scalable engineering teams Drive delivery execution by managing priorities, balancing customer needs, technical debt, production support, and platform modernization initiatives Coordinate release planning, OKRs, cross-team initiatives, risk management, and operational readiness to ensure successful product delivery Partner with Product, UX, QA, Support, CloudOps, and other stakeholders to align priorities, manage dependencies, and deliver exceptional customer outcomes Lead technical response efforts for production issues and customer-impacting incidents through effective coordination, communication, and resolution Collaborate with senior engineers to define architectural direction, establish engineering standards, reduce technical risk, and improve platform maintainability Advance software quality through improved engineering practices, automation, observability, security, and modernization efforts Champion the adoption of AI-assisted software development across planning, coding, testing, documentation, and troubleshooting while promoting responsible AI practices and measurable team outcomes Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience 7+ years of software engineering experience, including leadership or management responsibilities across multiple engineering teams or workstreams Proven experience coaching engineers, developing high-performing teams, and managing performance and career growth Experience delivering enterprise software products with active customers, production support responsibilities, and regular release cycles Strong background in software architecture, scalable application design, legacy modernization, and secure software development Experience with Microsoft .NET, C#, RESTful APIs, relational databases, and modern web application architecture Experience with component-based UI development, Blazor, .NET MAUI, design systems, and shared component libraries Experience with AWS or other cloud-hosted environments, deployment automation, monitoring, observability, and Azure DevOps or similar development tools Experience collaborating with Product, UX, QA, Support, CloudOps, and business stakeholders in an Agile environment Strong written and verbal communication skills with technical and non-technical audiences Experience leading engineering transformation initiatives and driving adoption of modern software development practices Experience using or leading AI-assisted software development workflows is strongly preferred Why Join Mindex? For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients. In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions. Hybrid Work Environment Flexible Time Off Medical, Dental, and Vision Insurance 401(k) with Company Match Company-Paid Life and Disability Insurance Professional Development Opportunities Additional Information Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time. Physical Requirements/Conditions: Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected. Exertion of up to 10 lbs.