Zscaler

You would manage technical enablement projects and create learning content by working with Sales Engineering and Product Management to explain enterprise security solutions. | The role requires at least five years of experience, including two years in technical enablement or sales engineering, along with cybersecurity, cloud infrastructure, and AI-assisted content development skills. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Technical Enablement Engineer to join our team. This is a Remote role, reporting to the Sr. Director of GTM Technical Strategy & Enablement in the WW GTM Operations department. As a Senior Technical Enablement Engineer, you will accelerate technical go-to-market initiatives by building deep engagement with internal teams and leveraging modern learning methodologies to scale our enterprise security solutions globally. What you’ll do (Role Expectations) Manage multiple simultaneous technical enablement projects while ensuring timely delivery and high-quality outcomes across global time zones Develop deep proficiency in Zscaler's products to design and refine demos, proof-of-value processes, and architectural workshops Create and execute enablement plans, programs, and technical content Leverage AI-assisted content development tools to accelerate the creation of scalable enablement assets including learning paths, labs, and simulations Collaborate with Sales Engineering leadership and Product Management to translate complex technical concepts into compelling, outcome-focused narratives Who You Are (Success Profile) You are a self-starter with a growth mindset who thrives in ambiguity and fast-paced environments. You are naturally curious about cybersecurity, cloud infrastructure, and AI-driven innovation. You are a skilled communicator who can translate deep technical complexity into clear, engaging learning experiences for diverse audiences. You are a high-trust collaborator who builds strong relationships across teams, operating as a connector to remove friction and accelerate alignment. You are outcome-oriented, measuring success by technical seller confidence, pipeline impact, and the field's overall ability to win. What We’re Looking for (Minimum Qualifications) 5+ years of overall experience, with at least 2 years in Technical Enablement or Sales Engineering in a fast-paced, high-growth environment Demonstrated presentation skills with the confidence to deliver technical knowledge to experienced professional audiences Experience as a sales engineer or equivalent for a cybersecurity vendor or technology partner Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Ability to meet domestic and international travel requirements as needed for the role What Will Make You Stand Out (Preferred Qualifications) Comprehensive understanding of technical sales elements including discovery, architecture workshops, exception handling, demos, and proof-of-value Proficiency in creating interactive and adaptive e-learning content using modern authoring tools AI fluency leveraging AI tools to accelerate solution design and automation while applying sound technical judgment to validate outputs Cybersecurity or networking certifications with a strong technical foundation in network security, zero trust, and cloud-delivered security architectures Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $150,500—$215,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Present Zscaler’s platform to federal civilian customers, lead technical sales and Proof of Value engagements, and recommend solutions for Zero Trust transformations. | The role requires 10+ years of experience and security operations, firewall or proxy operations, and networking expertise, while valuing AI advisory, coding, and enterprise security experience. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Sales Engineer to join our Public Sector team. This is a remote role in the East Coast, reporting to the Sales Engineering Manager in the Federal department. As a key technical driver in our Federal organization, you will partner directly with Federal Civilian entities to architect solutions, demonstrate value, and guide their Zero Trust transformation. What you’ll do (Role Expectations) Present and demonstrate the Zscaler platform to prospects, customers, and partners to articulate value and drive technical alignment Oversee the technical sales process end to end to accelerate deals and ensure technical success Run Proof of Value engagements from start to finish to validate outcomes and secure technical buy-in Collaborate across internal Zscaler teams to ensure seamless execution and customer success Act as a trusted advisor, translating customer desired outcomes into technical recommendations and guiding their Zero Trust transformation Who You Are (Success Profile) You thrive in ambiguity and feel comfortable building the path as you walk it, viewing dynamic environments as the raw material to create something meaningful. You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between strategic vision and hands-on execution. You are a continuous learner with a true growth mindset, actively seeking feedback to hone your skills, support your team, and deliver work with purpose. You are customer-obsessed, building deep empathy for user challenges and anchoring every technical recommendation in solving real-world problems. You are resilient and adaptable, viewing change as an opportunity and maintaining composure in high-pressure situations to guide partners through complexity. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs Experience in security operations, firewall or proxy operations, and networking Demonstrated ability and proactive desire to learn new technical concepts quickly What Will Make You Stand Out (Preferred Qualifications) Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs. Utilization of AI tools, coding skills, or technical project development using AI to drive operational efficiency and outcomes Strong technical background in enterprise security and modern networking architectures Industry certifications including CCIE, CCNP, JNCIP, PCNSA, CISSP, or CCSP #LI-CW1 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $175,875—$251,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead and grow the SMB sales engineering organization, improve technical qualification and discovery, and collaborate with sales and product leaders on revenue-driving solutions. | Requires a bachelor's degree or equivalent experience, a record of managing sales engineering teams, and strong cybersecurity, networking, and value-based selling expertise. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Sales Engineering - SMB based in the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Bachelor’s Degree in Engineering, a related field, or equivalent experience with a proven track record in sales or systems engineering with experience managing and directing a sales engineering team Demonstrated experience in mentoring, coaching, and talent development Technical expertise in cybersecurity and networking Proven ability to communicate value-based selling in a matrixed GTM environment What Will Make You Stand Out (Preferred Qualifications) Experience working with Zscaler or competitive solutions Deep understanding of SaaS-based technologies and regulatory compliance Experience teaming with large GTM and Partner Ecosystems in a matrix environment Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs #LI-Remote #LI-AA5 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Drive global customer advocacy by using AI-powered solutions and strategic content to amplify customer success, manage third-party validation and analyst engagement, and support competitive positioning and growth. | Requires 7+ years in customer marketing, advocacy, or related B2B technology disciplines, plus experience operationalizing AI tools, managing cross-functional programs, and developing data-driven content strategies. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager, Content & Operations, Global Customer Advocacy to join our team. This is a Remote (Americas) role, reporting to the Senior Director, Global Customer Advocacy. The Senior Manager, Content & Operations will drive the scale and impact of Global Customer Advocacy through AI-powered innovation, strategic content development, and third-party customer validation. This role will lead the adoption and optimization of AI-driven solutions, amplify customer proof points across cross-functional workflows, and strengthen Zscaler’s market credibility through customer reviews and analyst engagement. By connecting customer advocacy to key business priorities, this individual will accelerate operational efficiency, influence buyer decisions, and maximize the business impact of customer storytelling. What you’ll do (Role Expectations) Drive AI-powered customer advocacy by leading the adoption, integration, and continuous optimization of the Customer Story Agent, embedding customer proof points into cross-functional workflows to increase accessibility, utilization, and operational efficiency Accelerate AI adoption and measure business impact by executing global enablement initiatives, establishing an AI impact measurement framework, and tracking productivity gains and business outcomes Develop strategic customer content aligned with core solution priorities, partnering with cross-functional marketing teams to fuel integrated campaigns and amplify high-impact customer success stories Strengthen third-party customer validation by leading the Gartner Peer Insights strategy, establishing an always-on review recruitment program, and integrating customer feedback into marketing content to support competitive positioning and AI-driven search visibility Support strategic analyst engagement by partnering with Analyst Relations and regional advocacy teams to fulfill customer reference requests for major industry evaluations and facilitate customer participation in key industry events Who You Are (Success Profile) You are driven by innovation, bringing curiosity and technological fluency to solve complex challenges and uncover scalable, AI-powered solutions. You act like an owner with a bias for action, taking full accountability for outcomes and navigating seamlessly between high-level advocacy strategy and hands-on operational execution. You are data-driven, relying on rigorous analytics and measurable evidence to make sound decisions, optimize workflows, and demonstrate tangible business value. You are a high-trust collaborator who communicates with clarity and respect, embracing feedback and partnering across cross-functional teams to achieve shared organizational goals. You think at scale, connecting daily operational efforts to overarching business objectives and designing durable processes built to support global growth. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 7+ years of experience in customer marketing/advocacy, content strategy, product marketing, marketing operations, or related disciplines within a B2B technology environment Strong strategic content development experience, with the ability to translate complex technology solutions and customer outcomes into compelling, data-driven content that supports integrated marketing campaigns Proven cross-functional program management skills, with experience leading global initiatives, influencing stakeholders, and driving measurable outcomes across Sales, Marketing, and Customer Success Strong analytical and operational expertise, including developing performance measurement frameworks, establishing scalable processes, and leveraging data to optimize program effectiveness What Will Make You Stand Out (Preferred Qualifications) Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Hands-on experience with Upland RO, including managing customer advocacy content, maintaining data integrity, and optimizing platform workflows Background in customer advocacy or customer marketing, with experience managing Gartner Peer Insights programs, supporting analyst relations and customer reference requests, and developing compelling customer content Proven track record deploying and operationalizing AI agents, securing cross-functional stakeholder buy-in, driving internal adoption, and managing ongoing content ingestion, maintenance, and optimization to ensure long-term effectiveness #LI-DS9 #LI-USRemote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $150,500—$215,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Partner with the CMO on marketing strategy and annual planning, track performance and pipeline health, manage executive communications, and coordinate initiatives across marketing and adjacent teams. | Requires 7+ years in business strategy, marketing operations, product marketing, or cross-functional leadership, with operating-plan and governance experience, strong analytics and communication skills, and preferred SaaS marketing and generative AI experience. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a strategic, results-oriented Business Strategy leader to join our team, reporting directly to the Chief Marketing Officer (CMO). In this role, you will serve as a key strategic partner and operational catalyst—helping align our global marketing organization, optimize team performance, and translate strategic vision into execution. You will act as a central hub for cross-functional collaboration, ensuring brand, demand generation, and pipeline health strategies are seamlessly integrated to drive sustained growth. What You’ll Do (Role Expectations) Partner with the CMO on Global Strategy & Annual Planning: Collaborate with the CMO to define, communicate, and track global marketing priorities. Lead integrated annual operating planning cycles in partnership with Finance and HR while establishing clear metrics to monitor progress via executive dashboards. Drive Alignment Across Key Strategic Initiatives: Serve as the central coordinator for high-impact business moments and strategic initiatives. Proactively identify and resolve operational gaps, monitor pipeline health, and track outcomes to ensure organizational success. Manage Executive Rhythm & Performance Read-Outs: Lead the operational cadence of the marketing organization—including Marketing Leadership Team (MLT) meetings, quarterly offsites, Board of Directors preparation, QBRs, and marketing scorecards. Analyze key performance data to empower executive decision-making and provide clear visibility into team impact. Lead Executive & Organizational Communications: Direct internal communications strategies (including the Marketing Pulse newsletter, Marketing All-Hands, weekly leadership updates, and bi-annual stakeholder pulse surveys) to foster transparency, trust, and organizational alignment. Facilitate Cross-Functional GTM Collaboration: Act as a strategic liaison between Marketing, Product, and broader Go-To-Market (GTM) teams. Strengthen feedback loops, resolve cross-functional bottlenecks, and ensure clear follow-through on shared commitments. Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking For (Qualifications) 7+ years of progressive experience in business strategy, marketing operations, product marketing, or cross-functional leadership within tech, SaaS, or complex matrixed business environments. Proven track record of leading annual operating planning, cross-functional governance, and organizational rhythm for multi-disciplinary GTM teams. Strong analytical capabilities with experience synthesizing performance data into clear, actionable executive presentations and recommendations. Outstanding communication, facilitation, and project management skills, with a demonstrated ability to influence and align diverse stakeholder groups. Active interest or experience in leveraging modern AI tools and digital productivity platforms to streamline workflows and augment strategic decision-making. What Will Make You Stand Out (Preferred Qualifications) Deep understanding of the modern SaaS marketing engine (including brand, internal/external communications, demand generation, and pipeline dynamics). Proactive mindset with a history of anticipating organizational needs, eliminating operational friction, and driving execution in a growth-oriented environment. Strong AI fluency, including experience using Generative AI platforms and LLMs to accelerate data synthesis, solution design, and automated workflows. We encourage candidates to apply even if they do not meet 100% of the listed qualifications. Transferable skills and unique perspectives are highly valued. #LI-Remote #LI-JK4 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $175,000—$250,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead enterprise customer deployments of the Zero Trust Exchange platform from kickoff to closure, coordinating technical resources and cross-functional teams while managing delivery and documentation. | Requires 5+ years of formal project or program management in professional services or enterprise SaaS, a recognized project-management certification, and practical networking and security knowledge. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Project Manager, Professional Services to join our team. This is a Remote (US Remote - Central Time Zone preferred) role, reporting to the Manager, Professional Services. In this role, you will lead high-impact, enterprise-level customer deployments of the Zscaler Zero Trust Exchange platform from kickoff through project closure. You will act as the primary trusted advisor and central point of contact during deployment, orchestrating technical resources and cross-functional teams to deliver seamless, secure business outcomes. What you’ll do (Role Expectations) Take full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off Lead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs Define, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes Develop and maintain rigorous project documentation, including project charters, schedules, RAID logs, resource allocations, and regular status reports Partner closely with internal specialists and customer stakeholders to proactively identify roadblocks, manage escalations, drive operational enablement, and champion AI-driven project management tools Who You Are (Success Profile) You thrive in ambiguity. You are comfortable building the path as you walk it, navigating dynamic and evolving environments with confidence, viewing ambiguity not as a hindrance, but as raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action, operating with high dynamic range to move seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving hard problems delivers the biggest impact for customers. You are a high-trust collaborator. You are ambitious for the team's collective success, embracing clear communication, constructive candor, and bidirectional feedback to build lasting trust. You are a learner. You bring a dedicated growth mindset, continuously developing yourself and expanding your technical and domain expertise to sharpen your delivery craft. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 5+ years of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment Active or in-progress Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures Exceptional written, verbal, and presentation skills, with proven ability to command executive briefings and facilitate technical workshops Ability to support customer engagements across standard US business hours (Central Time Zone preferred) with willingness to travel for on-site kickoffs and design workshops as needed What Will Make You Stand Out (Preferred Qualifications) Direct experience managing large-scale deployments of Zero Trust architecture, SASE, or enterprise cloud security platforms (e.g., ZIA, ZPA, ZDX) Hands-on proficiency with Professional Services Automation (PSA) and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet Proven track record leading complex enterprise digital transformations, including experience integrating predictive analytics, generative AI, or workflow automation into PMO reporting #LI-Remote #LI-NH1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $143,500—$205,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Oversee technical sales, architect solutions for customer needs, and lead Proof of Value engagements in collaboration with internal teams. | Requires a bachelor's degree or equivalent, 5 to 8+ years of Sales Engineer or Systems Integrator experience, network security knowledge, and the ability to advise customers on AI adoption and change management. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our Majors Account team. This is a remote role based in Missouri, reporting to the Sales Engineering Manager in the Americas Field Sales department. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. What you’ll do (Role Expectations) Overseeing the technical sales process Running Proof of Value from start to finish, as the technical and industry expert Collaborating and supporting internal Zscaler teams Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs Bachelor's Degree or equivalent experience 5 to 8+ years of experience as a Sales Engineer or Systems integrator Knowledge of network security technologies What Will Make You Stand Out (Preferred Qualifications) Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs. Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP Experience working with large enterprise and major accounts #LI-remote #LI-CW1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead and optimize the Customer Success portfolio across services and support, establishing metrics and governance with cross-functional teams to improve customer experiences. | Requires a bachelor's degree, at least 8 years of portfolio or program management experience, foundational AI/ML understanding, and strong analytical skills. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Customer Success Portfolio Manager to join our team. This is a Remote role reporting to the Sr Director, Customer Success Strategy & Operations in the Customer Success department. In this role, you will lead the development, maintenance, and optimization of the Customer Success Portfolio across the Professional Services, Technical Success, and Support departments to deliver high-impact experiences and foster continuous growth. What you’ll do (Role Expectations) Develop well-structured and measurable service offerings aligned with the customer lifecycle and company vision Audit and evaluate existing portfolio items for relevance, accuracy, and customer satisfaction impact Collaborate with cross-department stakeholders to align portfolio goals and streamline processes Create metrics, KPIs, and governance processes to assess portfolio effectiveness and improve adoption rates Stay updated on industry trends and recommend improvements that enhance the portfolio's strategic value Who You Are (Success Profile) You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You build deep empathy for the customer and anchor your decisions in solving their real-world problems. You operate with integrity and a strong bias for action, navigating seamlessly between strategy and hands-on execution. You use data and analytics to measure what matters and guide informed decisions. You connect your work to the larger company mission and build scalable solutions designed for a global organization. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain Bachelor’s degree in Business, Management, or a related field 8+ years of experience in portfolio management, program management, or customer success roles Expertise in auditing and optimizing service documentation to meet business standards Strong cross-functional collaboration and communication skills Proven ability to analyze data and create actionable performance metrics What Will Make You Stand Out (Preferred Qualifications) MBA or advanced degree in a related field Experience with SaaS, B2B technology solutions, or similar industries Demonstrated success in leading cross-departmental initiatives to scale service portfolios #LI-Remote #LI-NH1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $150,500—$215,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Troubleshoot complex customer security and networking issues, coordinate testing with Engineering, document findings, and mentor support engineers. | Requires at least five years troubleshooting SSL, SAML, HTTP, and TCP/IP, plus enterprise escalations, web security, packet-capture and HAR analysis, and use of AI tools. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Director, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams Develop department training programs and mentor engineers on advanced troubleshooting and case management skills Analyze customer use-cases to provide strategic input on product and code changes throughout the development cycle Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it and thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as raw material to build something meaningful. You own objectives. Your passion for the mission fuels your bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team and embrace our challenge culture by giving and receiving ongoing feedback with clarity and respect. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving U.S. citizenship is required for this position due to the nature of the customers assigned to this role 5+ years of experience troubleshooting SSL, SAML, HTTP, and TCP/IP Proven experience managing escalations with enterprise customers and stakeholders Detailed working knowledge of web-based security and network infrastructure, including NGFW, SSL/IPSec VPNs, and SD-WAN Extensive experience analyzing packet captures and HAR traces to resolve connectivity and network performance issues What Will Make You Stand Out (Preferred Qualifications) Background in Internet and Security technologies such as SWG, Sandboxing, PAC files, and SCIM Relevant vendor certifications such as CCNP or CompTIA Security+ Hands-on experience with public cloud environments including AWS, Azure, or GCP #LI-IA1 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $1—$1 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

You would present technical products, gather customer needs, configure solutions, and lead customer evaluations using tailored test plans. | The role requires a bachelor's degree or equivalent experience, 10+ years in sales engineering, solutions consulting, or solutions architecture, and experience selling network security technologies. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Specialist Sales Engineer to join our Healthcare/SLED team. This is a remote role, reporting to the Director of Specialists Solutions Architects in the Zero Trust Branch department. The Speciality Sales team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world, and we are looking for your expertise to elevate our Exposure Management team. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom product configurations Design evaluation test plans with customers and guide the process to successful outcomes Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful. You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems. You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Bachelor’s Degree in Technology, a related field, or equivalent professional experience 10+ years of experience in Sales Engineering, Solutions Consulting, or Solutions Architect Proven experience selling network security technologies (SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring) What Will Make You Stand Out (Preferred Qualifications) Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+ Deep understanding of complex, multi-year sales cycles and expertise in value-based storytelling Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs #LI-Remote #LI-EV1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $175,875—$251,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Design and operationalize security for agentic AI and cloud-native environments, lead incident response and remediation, and partner with engineering teams to embed secure-by-default controls. | Requires 7+ years in security engineering, strong Python, TypeScript, or Node.js skills, hands-on agentic AI experience, and cloud security experience across AWS, Azure, or GCP. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Security Architect / Security Engineer to join our team. This is a Remote-USA role, reporting to the VP, Information Security Engineering in the Exposure Management & Security Operations department. We’re looking for a hands-on Security Architect / Security Engineer to design, build, and operationalize security capabilities across Agentic AI and Cloud Security. This is an implementation-focused role for someone who can ship production-grade security controls, develop secure reference architectures, and drive response and remediation for security issues across AI systems and cloud-native environments. What you’ll do (Role Expectations) Build secure agent runtimes, reusable libraries, reference implementations, and validation pipelines for agentic AI applications and workflows Implement secure agent patterns including planner/executor flows, tool routing, structured outputs, memory/state controls, and RAG trust boundaries Design and implement security controls for cloud-native environments across AWS, Azure, and GCP, including IAM, workload protection, and logging Partner with platform and engineering teams to embed secure-by-default cloud controls into shared services and developer workflows Lead incident response, triage, and remediation workflows for cloud platforms and AI systems in partnership with SOC and engineering teams Who You Are (Success Profile) You are a pragmatic builder who is obsessed with creating, iterating, and shipping secure reference architectures, balancing technical excellence with rapid, hands-on value delivery. You thrive in ambiguity and feel comfortable designing secure paths for cutting-edge technologies like Agentic AI where standards are still evolving. You are driven by innovation, bringing deep curiosity and technical engineering fundamentals to solve complex, novel security challenges in cloud and AI environments. You act like an owner with a strong bias for action, navigating seamlessly between high-level cloud security strategy and deep, hands-on control implementation. You are resilient and adaptable, maintaining composure and focus during critical incident response activities to guide cross-functional teams toward swift remediation. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 7+ years of experience in security engineering, cloud security, application security, or platform security with direct implementation ownership Strong coding skills with experience delivering production systems, with Python, TypeScript, or Node preferred Hands-on experience with agentic AI systems, including tool/function calling, multi-step planning, RAG, memory/state management, and orchestration Strong cloud security experience in AWS, Azure, and/or GCP, including IAM, logging/monitoring, workload protection, Kubernetes, and IaC security Practical experience in incident response, including investigation, coordination, and remediation utilizing SIEM, SOAR, EDR, CSPM, or CNAPP tools What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Familiarity with OWASP LLM Top 10, MITRE ATLAS, NIST AI RMF, and modern cloud security frameworks Experience building red-team style testing or evaluation harnesses for LLM applications and agentic systems 10+ years of experience in security engineering, cloud security, application security, or platform security with direct implementation ownership #LI-KM9 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $164,500—$235,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Deliver technical product presentations, gather customer requirements, and lead product evaluations and configurations for prospective customers. | Requires at least five years in sales engineering or network systems integration, strong cybersecurity and networking fundamentals, a bachelor's degree, and interest in applying AI tools. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom product configurations Design evaluation test plans with customers and guide the process to successful outcomes Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful. You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems. You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 5+ years of experience as a Sales Engineer or Network Systems integrator Bachelor’s degree in Computer Science or a related field, or equivalent working experience Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls What Will Make You Stand Out (Preferred Qualifications) Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+ Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs #LI-Remote #LI-AA5 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Build the CEO’s communications platform, shape executive narratives, secure major media and speaking opportunities, write thought leadership, and lead rapid-response communications. | Requires 12–15+ years in executive communications, CEO communications, PR, or narrative development, including direct support for a public enterprise-tech CEO, tier-one media pitching, and executive social-platform strategy. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, CEO Communications to join our team. This is a hybrid (with Santa Clara, CA preferred) or remote role , reporting to the VP, Corporate Communications in the Global Corporate Communications department. Serving as the strategic architect and hands-on driver of Zscaler’s Founder, Chairman, and CEO Jay Chaudhry’s global communications platform, you will translate deep technical vision into high-reach, impactful narratives. In this high-visibility role, you will build an omnichannel CEO comms engine, elevate executive share of voice, and direct strategic positioning across earned media, global keynotes, digital channels, and rapid-response moments. What You’ll Do (Role Expectations) • Build, operationalize, and lead an omnichannel CEO communications engine spanning earned media, marquee speaking stages, digital channels, and executive presentations • Define and evolve the CEO’s master narrative and message architecture, translating complex Zero Trust, AI, and cloud innovations into clear business value • Secure tier-1 business, financial, and tech media placements while expanding executive presence across podcasts, modern broadcast, and digital video • Architect and ghostwrite high-impact thought leadership content, including op-eds, blogs, keynotes, customer letters, and internal all-hands addresses • Establish a rapid-response operating rhythm for market scanning, competitive counter-positioning, and high-stakes issue communications Who You Are (Success Profile) • You act like an owner. You seamlessly balance high-level strategic C-suite advisory with hands-on execution to build and scale a global executive communications engine. • You champion simplicity. You excel at translating complex technical architecture into compelling, accessible narratives that resonate with enterprise leaders. • You operate with urgency. You thrive in fast-paced environments, driving proactive thought leadership and rapid-response counter-positioning with precision. • You are a high-trust collaborator. You build strong cross-functional partnerships across PR, Legal, IR, Product, and Executive Operations to align strategy and protect market leadership. • You are resilient and adaptable. You navigate high-stakes moments, media scrutiny, and executive advising with sound judgment, discretion, and composure. What We’re Looking For (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 12–15+ years of progressive experience in executive communications, CEO communications, PR, and narrative development within enterprise tech, cybersecurity, or cloud SaaS • Proven track record directly counseling and supporting a founder/CEO of a public, multi-billion-dollar enterprise technology company • Exceptional writing, speechwriting, and ghostwriting skills with a portfolio of published op-eds, executive blogs, keynote scripts, and social content • Demonstrated track record pitching tier-1 business and financial press, securing flagship event speaking slots, and prepping executives for live TV • Proven success building executive platforms on LinkedIn and X using short-form video, commentary, and multimedia strategy • Expected travel 30% What Will Make You Stand Out (Preferred Qualifications) • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Background in journalism, financial or tech reporting, or political/public affairs communications • Experience steering executive visibility through transformative corporate growth, hyper-growth scaling, or major industry disruptions • Familiarity with crisis management frameworks, rapid newsroom response workflows, and a player-coach leadership mindset Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $203,000—$290,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead and grow a regional sales engineering organization, partner with sales teams and clients on business solutions, and refine sales engineering processes across the portfolio. | Requires 10+ years of experience, a bachelor’s degree or equivalent, sales engineering team management, cybersecurity and networking expertise, and experience integrating AI tools into workflows. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Commerical Sales Engineering, West based in the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Bachelor’s Degree in Engineering, a related field, or equivalent experience with a proven track record in sales or systems engineering with experience managing and directing a sales engineering team Demonstrated experience in mentoring, coaching, and talent development Technical expertise in cybersecurity and networking Proven ability to communicate value-based selling in a matrixed GTM environment What Will Make You Stand Out (Preferred Qualifications) Experience working with Zscaler or competitive solutions Deep understanding of SaaS-based technologies and regulatory compliance Experience teaming with large GTM and Partner Ecosystems in a matrix environment #LI-Remote #LI-AA5 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Own end-to-end resolution of major service incidents including declaring incidents, leading cross-functional teams, and authoring status and root cause reports. | U.S. citizenship, incident management experience owning major incidents, proficiency in web, networking, and security protocols, and strong communication skills. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Major Incident Manager to join our team. This is a Remote (PST schedule) role, reporting to the Senior Manager in the CAP & Incident Management department. When a major service incident occurs, this role owns it end to end: declaring it, running the cross-functional bridge with engineering, product, and support, keeping customers and executives informed, driving resolution, and writing the Root Cause Analysis that closes the loop. Because this role primarily supports U.S. government customers, U.S. citizenship is required. You'll also work commercial incidents alongside the rest of the incident management team, so the scope is the full Zscaler cloud, not a federal silo. This is a highly visible role with significant ownership, and it directly shapes how customers experience Zscaler during service disruptions. What You’ll Do (Role Expectations) Own major incidents across all Zscaler clouds end-to-end from detection through post-mortem, prioritizing federal customers while supporting shared commercial rotations Lead cross-functional incident bridges with engineering, product, support, and Technical Success teams, tracking action items and driving rapid resolution Author precise, timely customer-facing status updates and comprehensive Root Cause Analysis reports for internal executives and external agency stakeholders Partner with problem management and support teams to analyze emerging ticket themes, conduct post-mortems, and drive preventative corrective actions Participate in global on-call rotations, coordinate across regional incident managers, and continuously improve incident management processes, tooling, and documentation Who You Are (Success Profile) You act like an owner. You take full accountability for an incident from initial declaration through final Root Cause Analysis delivery. You champion simplicity and precision. Your customer updates and Root Cause Analysis reports are accurate, complete, and convey critical facts without speculation or spin. You are resilient and adaptable under pressure. You maintain composure during high-severity outages, managing incidents through resolution across flexible schedules and on-call rotations. You are a pragmatic, technical problem-solver. You comfortably navigate engineering investigations, asking sharp questions and evaluating evidence to drive fast, accurate resolutions. You are a high-trust collaborator. You work seamlessly across cross-functional engineering, product, support, and global regional teams to maintain aligned processes and execution. What We’re Looking for (Minimum Qualifications) Demonstrated use of AI tools to improve day-to-day workflows, analysis, or documentation U.S. citizenship required due to the nature of the customers and environments supported Experience in an incident management role owning major service incidents through to full resolution Experience investigating, writing, and delivering post-mortems and customer-facing Root Cause Analysis reports Strong written and verbal communication skills with experience presenting to executive and agency customer stakeholders during live incidents Fundamental understanding of web, networking, and security protocols including HTTP/S, DNS, SMTP, FTP, and SSL/TLS What Will Make You Stand Out (Preferred Qualifications) Experience supporting U.S. federal government customers with an active or previously held U.S. government security clearance or eligibility to obtain one Familiarity with Zscaler products (ZIA, ZPA, ZDX, Client Connector) or comparable cloud security/SASE platforms, as well as incident management tools like Salesforce Service Cloud Bachelor of Science in Computer Science, Computer Engineering, or equivalent advanced industry certifications #LI-Remote #LI-IA1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $124,000—$155,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead design, development, and scaling of global partner programs and go-to-market initiatives with cross-functional and regional teams. | 12+ years experience in partner programs, go-to-market strategy, or business transformation with proven success scaling complex programs globally. | Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Director, Global Partner Program Design & Scale to join our Channel and Alliances team. Reporting to the global head of Partner Programs, you will lead the design, development, launch, and scaling of Zscaler's priority partner programs and go-to-market initiatives. Working with global program and route-to-market owners, you will turn strategic priorities into complete, repeatable programs and lead a regional program team to drive activation, adoption, and continuous improvement worldwide What you'll do (Role Expectations) Lead Partner Program Design & Development: Translate growth opportunities and field needs into partner programs, offers, and repeatable sales plays. Own a focused portfolio from business case and design through pilot and launch, with clear outcomes, investment requirements, accountable owners, and decision gates. Evolve Program Architecture & Partner Experience: Work with global program and route-to-market owners to develop reusable frameworks for partner participation, benefits, commercial models, capabilities, and lifecycle journeys. Align common standards with route-specific needs and clearly defined policy, process, and ownership boundaries. Orchestrate End-to-End Launch Readiness: Align Product, Pricing, Finance, Legal, Sales, Marketing, Partner Engineering, Services, Enablement, and Operations around complete launch packages. Resolve design tradeoffs and dependencies across offers, economics, systems, reporting, communications, and enablement, while functional owners retain accountability for their deliverables and approvals. Lead Regional Activation & Scale: Build, manage, and develop the Regional Partner Programs team across Americas, EMEA, and APJ. Set priorities, launch standards, and adoption targets; coach regional leaders to localize approved programs, mobilize theater stakeholders, inspect execution, and escalate systemic blockers. Measure, Improve & Transition Programs: Measure launch speed, adoption, partner readiness, field productivity, partner experience, and business contribution. Use pilot results and regional feedback to refine designs, reduce manual work and recurring exceptions, and transition proven programs to named steady-state owners with clear documentation and governance Who You Are (Success Profile) You thrive in ambiguity: You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner: Your passion for the mission fuels your bias for action You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level global strategy and getting into the detailed, hands-on execution of program playbooks You are a problem-solver: You love running towards challenges because you are laser-focused on finding the solution, knowing that solving the hard, complex program trade-offs and economics delivers the biggest global impact. You are a high-trust collaborator: You are ambitious for the team, not just yourself You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust across global functions. You are a learner: You have a true growth mindset and are obsessed with your own development, actively seeking regional and partner feedback to continuously optimize our scaling frameworks and become a stronger teammate What We're Looking for (Minimum Qualifications) 12+ years of experience in partner programs, partner ecosystems, go-to-market strategy, commercial strategy, business transformation, or a related operating role. Proven success designing, launching, and scaling complex partner programs across multiple regions, with measurable adoption and business outcomes. Strong understanding of multiple partner routes to market, such as reseller, distribution, MSSP, GSI, services, cloud, marketplace, or technology alliances, including partner economics and commercial models. Experience leading and developing teams while managing a portfolio of cross-functional programs, competing priorities, resource tradeoffs, and regional execution. Strong commercial judgment and executive communication, with the ability to translate ambiguous business requirements into practical program designs and drive decisions across functions without direct authority What Will Make You Stand Out (Preferred Qualifications) Experience in cybersecurity, enterprise software, SaaS, cloud, or another complex global B2B technology environment. Demonstrated depth in global partner program architecture, partner experience and capability design, pricing and packaging, or partner-led services. A hands-on record of building reusable playbooks and scalable processes, using automation, performance data, and field feedback to reduce friction and sustain adoption after launch. #LI-Americas #LI- JK1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $200,000—$250,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Architect and maintain test automation infrastructure for cloud security platform and mentor junior engineers. | 12+ years experience with Python programming, networking protocols, cloud security, AI/ML knowledge, and SaaS test automation. | About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Staff Software Engineer – Test Automation Infrastructure (ZIA Core) to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for a cloud product processing 400B+ transactions per day Build repeatable automation suites to validate L4–L7 technologies, including cloud firewall, IPsec/GRE tunneling, load balancers, IPS/IDS, and routing/switching Act as an owner and advocate for testing at scale, pushing the limits of the software under test through proficient coding methodologies and strong debugging/troubleshooting Mentor and guide junior engineers, take full ownership of features, and continuously optimize the regression cycle Who You Are (Success Profile) You are a pragmatic builder obsessed with creating, iterating, and shipping, balancing technical excellence with the need to deliver value to users quickly. You act like an owner with a deep passion for the mission, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution. You are driven by innovation and technical curiosity, continuously energized by solving complex challenges and finding scalable, secure solutions. You operate with urgency and a bias for action, understanding that speed and quality go hand in hand to deliver high-impact results. You are a high-trust collaborator who thrives on open feedback and clarity, driving collective success and building strong team alignment. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 12+ years of overall experience with strong programming skills in building test automation frameworks in Python Solid understanding of the TCP/IP protocol stack, HTTP(S), TLS, PKI, DNS, DHCP, VPN, HA, routing and switching, and tunneling methods such as IPsec/GRE Strong background in L3, L4, and L7 filtering policies, with hands-on exposure to load balancers, IPS/IDS, and routers Proven experience in manual and automated functional, integration, performance, and scale testing for cloud security/SaaS products, including test plan and test case creation Excellent debugging/troubleshooting skills to diagnose and resolve complex network infrastructure, HTTP/SSL, and firewall issues in customer environments What Will Make You Stand Out (Preferred Qualifications) Experience leveraging AI-assisted coding, static/dynamic analysis, or intelligent automation tools to improve test coverage and engineering productivity Hands-on experience with traffic generators, performance/load testing tools, and fuzzing techniques Track record of mentoring junior engineers and leading large-scale test automation or quality initiatives for distributed cloud systems #LI-KM9 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $157,500—$225,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Architect and maintain high-scale test automation infrastructure for cloud security platform and mentor junior engineers. | 12+ years experience with strong Python programming and deep networking and cloud security knowledge. | About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Staff Software Development Engineer, ZIA Core Datapath to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for a cloud product processing 400B+ transactions per day Build repeatable automation suites to validate L4–L7 technologies, including cloud firewall, IPsec/GRE tunneling, load balancers, IPS/IDS, and routing/switching Act as an owner and advocate for testing at scale, pushing the limits of the software under test through proficient coding methodologies and strong debugging/troubleshooting Mentor and guide junior engineers, take full ownership of features, and continuously optimize the regression cycle Who You Are (Success Profile) You are a pragmatic builder obsessed with creating, iterating, and shipping, balancing technical excellence with the need to deliver value to users quickly. You act like an owner with a deep passion for the mission, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution. You are driven by innovation and technical curiosity, continuously energized by solving complex challenges and finding scalable, secure solutions. You operate with urgency and a bias for action, understanding that speed and quality go hand in hand to deliver high-impact results. You are a high-trust collaborator who thrives on open feedback and clarity, driving collective success and building strong team alignment. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 12+ years of overall experience with strong programming skills in building test automation frameworks in Python Solid understanding of the TCP/IP protocol stack, HTTP(S), TLS, PKI, DNS, DHCP, VPN, HA, routing and switching, and tunneling methods such as IPsec/GRE Strong background in L3, L4, and L7 filtering policies, with hands-on exposure to load balancers, IPS/IDS, and routers Proven experience in manual and automated functional, integration, performance, and scale testing for cloud security/SaaS products, including test plan and test case creation Excellent debugging/troubleshooting skills to diagnose and resolve complex network infrastructure, HTTP/SSL, and firewall issues in customer environments What Will Make You Stand Out (Preferred Qualifications) Experience leveraging AI-assisted coding, static/dynamic analysis, or intelligent automation tools to improve test coverage and engineering productivity Hands-on experience with traffic generators, performance/load testing tools, and fuzzing techniques Track record of mentoring junior engineers and leading large-scale test automation or quality initiatives for distributed cloud systems #LI-KM9 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $157,500—$225,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead architecture, design, and delivery of scalable, secure control plane and platform services with cross-team leadership and mentorship. | 3+ years in software engineering with expertise in distributed systems, modern languages (Java, Go, Python), system design, and AI tool integration. | About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sr. Software Development Engineer (Controlplane) to join our team. This is a hybrid (in office 3 days a week in San Jose, CA) role, reporting to the Manager, Software Engineering in the Zero Trust Exchange department. In this role, you will lead the design and development of highly scalable, resilient, and secure control plane platform services that power the Zero Trust Exchange. You will drive architecture, influence technical strategy across teams, and deliver platform capabilities that improve reliability, operability, and developer velocity. The ideal candidate pairs deep distributed systems expertise with strong cross-functional leadership and a pragmatic, execution-focused mindset. What you’ll do (Role Expectations) Lead the architecture, design, and delivery of large-scale control plane and platform services with a strong focus on scalability, availability, security, and operational excellence Drive complex cross-team technical initiatives, align stakeholders on architecture and execution plans, and ensure high-quality delivery against business and engineering priorities Identify and resolve system bottlenecks, reliability risks, and architectural gaps across distributed systems, improving performance, observability, and long-term maintainability Set a high technical bar through design reviews, code reviews, engineering best practices, and hands-on mentorship of senior engineers across the organization Evaluate and apply emerging technologies, including AI-assisted engineering workflows where appropriate, to improve developer productivity, system intelligence, and product delivery outcomes Who You Are (Success Profile) You act like an owner with a passion for the mission, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. You are a dedicated problem-solver who is energized by complex technical challenges and focused on delivering high-impact outcomes. You are a high-trust collaborator who embraces a challenge culture with candid feedback, respect, and shared ambition for team success. You embody a true growth mindset, continuously developing your skills, seeking feedback, and bringing purpose to your work. You champion simplicity by distilling complex problems and technical concepts into clear, actionable plans and precise communication. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 3+ years of software engineering experience, including significant experience designing and building large-scale distributed systems and backend platform services Deep expertise in system design, microservices architecture, API design, data modeling, and operating highly available, fault-tolerant services in production environments Strong proficiency in one or more modern programming languages such as Java, Go, or Python, with a track record of delivering production-grade software Experience leading complex technical initiatives across multiple teams, driving architectural decisions, and influencing engineering direction beyond immediate team boundaries Strong understanding of cloud-native technologies, observability, reliability engineering, and secure software development practices What Will Make You Stand Out (Preferred Qualifications) Experience applying AI-forward engineering practices, such as developer copilots, intelligent automation, AI-assisted incident analysis, or ML/LLM-powered platform capabilities, to improve engineering productivity or product outcomes Experience building control plane, policy, identity, security, or other mission-critical platform systems in a SaaS or cybersecurity environment Experience mentoring senior engineers and serving as a recognized technical leader for architecture, operational excellence, and engineering standards across an organization #LI-KM9 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $115,500—$165,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.