UG

UnitedHealth Group

20 open positions available

8 locations
1 employment type
Actively hiring
Full-time

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Director of Clinical Operations RN Hospice - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$71K - 127K a year

Oversee clinical operations, ensure regulatory compliance, and lead staff in hospice services. | RN licensure, healthcare leadership experience, and knowledge of hospice regulations are required. | Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Clinical Director, you will assists the Executive Director in all functions of clinical oversight of the provider. This includes oversight of the eligibility of patients referred to hospice services and services provided to patients and supervising their care; maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency while maintaining quality of care; and providing motivation and retention of qualified staff. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Compliance with all hospice regulations, laws, policies and procedures, including regulations related to the Medicare and Medicaid hospice benefit, as well as any requirements related to private or managed care insurance Ensures that the hospice agency employs only qualified hospice personnel Present on-site during business hours or immediately available by telephone when off-site conducting agency business and available after hours, as needed Directs the day-to-day clinical operations of the agency including training and orientation, regulatory compliance, interdisciplinary group effectiveness, growth, and education regarding hospice services Oversees all patient care activities to ensure compliance with current standards of accepted nursing and medical practice and regulatory standards on a constant basis Promotes hospice education to referral sources and the community at large Works closely with agency hospice physicians as well as community physicians to drive clinical excellence for patients facing end-of-life Ensures that patient care services are provided according to the plan of care, as ordered by the physician Provides clinical oversight and supervision according to licensure type, scope of practice, and state regulatory guidelines May participate as a member of the hospice agency Governing Body and facilitates Governing Body meetings that support review and discussion of the hospice agency activities regarding clinical care and quality oversight Acts as liaison between staff, patients, families, the hospice management team and the hospice Governing Body Provides oversight of hospice billing processes to ensure billing practices meet regulatory requirements and reflect patient care provided Ensures adequate staffing through recruitment and retention activities Ensures timely completion of assigned hospice agency staff evaluations Identifies education needs and ensures adequate clinical and process education for clinical staff Reviews monthly financials and cost management reports with Executive Director/Executive Administrator relative to all aspects of the operation to ensure that quality patient care is delivered in the most cost effective manner Assists with oversight of the hospice agency quality assurance performance improvement program, to include use of objective data to improve performance in the areas of improved patient/family care and activities related to patient health and safety. Specific performance improvement activities include, but are not limited to, root cause analysis and development of action plans and focused performance improvement projects Ensures that staff personnel files are maintained according to state and federal guidelines, as well as accreditation standards, if applicable Completes required courses through LHC Group learning management system and attends in-services, when applicable Functions as a preceptor to new hires as needed, and according to discipline-specific licensure guidelines, if applicable Oversees and/or directly investigates all patient complaints, and alleged or real violations involving mistreatment, neglect, or verbal, mental, sexual, and physical abuse of a patient. Oversees and/or directly investigates all patient-related sentinel events Serves as the infection control contact for the agencies, is responsible for the direction, provision, and quality of infection control services, and effectively enforces infection control practices among agencies to include infection control and isolation protocols according to the CDC, OSHA, and LHC policy Acts as Emergency Coordinator during emergencies ensuring appropriate plan execution May act as back-up to the agency Executive Director/Executive Administrator You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted RN licensure in the state of practice Current CPR certification Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation Preferred Qualifications: 3+ years of experience in a hospice, home health, or other health care service delivery system setting 2+ years of healthcare leadership *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Healthcare Leadership
Clinical Oversight
Regulatory Compliance
Patient Care Management
Direct Apply
Posted 1 day ago
UG

Operations Support Leadership Specialist (RN) - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$59K - 105K a year

Providing technical support and education on operational processes and systems, including training and resource coordination. | Requires RN licensure, hospice management experience, CPR certification, and a valid driver's license. | Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Operations Leadership Support Specialist, you will provide support as an ED, DCO,PCM either onsite or remote based assignment. You will also be available to educate and support employees of new acquisition sites on all aspects of LHC processes, policies, and applicable clinical software in a professional, clear, and concise way. May require both onsite and remote support based on the need. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Provides on-site or remote support based on agency needs, under direction of Hospice ED/DCO and PCM roles Educates staff on LHC operational processes, EMR systems, and performance metrics across assigned locations Independently plans and executes integration activities including scheduling, training, and resource coordination Collaborates with operations teams to identify training needs and deliver targeted education to ensure understanding and application Performs additional duties as assigned, supporting agency and regional leadership initiatives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current unrestricted RN licensure in state of practice 1+ years of experience as a manager of care in Hospice Current CPR certification Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Technical Support
Troubleshooting
Networking
Storage & Backup
Customer Communication
Direct Apply
Posted 1 day ago
UG

RN - Director of Clinical Operations - Hospice - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$71K - 127K a year

Oversee clinical operations, ensure regulatory compliance, supervise staff, and improve patient care quality. | Current RN licensure, healthcare leadership experience, and compliance with healthcare regulations. | Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Clinical Director, you will assists the Executive Director in all functions of clinical oversight of the provider. This includes oversight of the eligibility of patients referred to hospice services and services provided to patients and supervising their care; maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency while maintaining quality of care; and providing motivation and retention of qualified staff. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Compliance with all hospice regulations, laws, policies and procedures, including regulations related to the Medicare and Medicaid hospice benefit, as well as any requirements related to private or managed care insurance Ensures that the hospice agency employs only qualified hospice personnel Present on-site during business hours or immediately available by telephone when off-site conducting agency business and available after hours, as needed Directs the day-to-day clinical operations of the agency including training and orientation, regulatory compliance, interdisciplinary group effectiveness, growth, and education regarding hospice services Oversees all patient care activities to ensure compliance with current standards of accepted nursing and medical practice and regulatory standards on a constant basis Promotes hospice education to referral sources and the community at large Works closely with agency hospice physicians as well as community physicians to drive clinical excellence for patients facing end-of-life Ensures that patient care services are provided according to the plan of care, as ordered by the physician Provides clinical oversight and supervision according to licensure type, scope of practice, and state regulatory guidelines May participate as a member of the hospice agency Governing Body and facilitates Governing Body meetings that support review and discussion of the hospice agency activities regarding clinical care and quality oversight Acts as liaison between staff, patients, families, the hospice management team and the hospice Governing Body Provides oversight of hospice billing processes to ensure billing practices meet regulatory requirements and reflect patient care provided Ensures adequate staffing through recruitment and retention activities Ensures timely completion of assigned hospice agency staff evaluations Identifies education needs and ensures adequate clinical and process education for clinical staff Reviews monthly financials and cost management reports with Executive Director/Executive Administrator relative to all aspects of the operation to ensure that quality patient care is delivered in the most cost effective manner Assists with oversight of the hospice agency quality assurance performance improvement program, to include use of objective data to improve performance in the areas of improved patient/family care and activities related to patient health and safety. Specific performance improvement activities include, but are not limited to, root cause analysis and development of action plans and focused performance improvement projects Ensures that staff personnel files are maintained according to state and federal guidelines, as well as accreditation standards, if applicable Completes required courses through LHC Group learning management system and attends in-services, when applicable Functions as a preceptor to new hires as needed, and according to discipline-specific licensure guidelines, if applicable Oversees and/or directly investigates all patient complaints, and alleged or real violations involving mistreatment, neglect, or verbal, mental, sexual, and physical abuse of a patient. Oversees and/or directly investigates all patient-related sentinel events Serves as the infection control contact for the agencies, is responsible for the direction, provision, and quality of infection control services, and effectively enforces infection control practices among agencies to include infection control and isolation protocols according to the CDC, OSHA, and LHC policy Acts as Emergency Coordinator during emergencies ensuring appropriate plan execution May act as back-up to the agency Executive Director/Executive Administrator You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted RN licensure in the state of practice Current CPR certification Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation Preferred Qualifications: 3+ years of experience in a hospice, home health, or other health care service delivery system setting 2+ years of healthcare leadership *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Clinical Oversight
Regulatory Compliance
Staff Supervision
Patient Care Quality
Performance Improvement
Direct Apply
Posted 1 day ago
UG

Personal Care Aide

UnitedHealth GroupAmherst, New YorkFull-time
View Job
Compensation$29K - 50K a year

Providing personal care, household support, and assistance with activities of daily living for clients in their homes. | Must have a valid driver’s license, vehicle, and experience in home care, with flexibility to work various hours. | Explore opportunities with [org name], part of the Optum family of businesses. We are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Personal Care Assistant, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. Primary Responsibilities: Provides or assists clients with activities of daily living including: bathing in bed, tub or shower care of hair including shampoo, combing and brushing care of teeth and mouth including denture care nail care, filing only skin care including pericare and applying lotion transfer of patient from bed to chair and to wheelchair transfer of patients on and off bedpan, commode and toilet assist client in preparing for bed position patient in bed as directed assists with ambulation including with cane, walker and crutches personal care dressing of client medication reminder Live-in and Sleep Over’s: secures clients home for the night and provides reassurance by being present at the client’s home during the nighttime hours (Washington and Oregon does not provide this service) Utilize the E.V.V. (Electronic Visit Verification) program as applicable Assists with household tasks directly essential to client’s personal care Accompanies client to medical appointments or shopping if necessary and performing other essential errands Measures and records oral, rectal, and auxiliary temperatures, pulse and respiration, and blood pressure when ordered within the training limitations of the aide Prepares meals as required based upon client’s preferred diet may need to feed client if required Provides clean and safe environment within the home including safe use of equipment such as side rails, oxygen, wheelchairs, Hoyer lifts, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current driver’s license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to work flexible hours as required to meet identified patients’ needs Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: 6+ months of experience in home care Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Able to work independently Ability to multi-task, self-directed, good time management skills Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Personal care assistance
Activities of daily living support
Medication reminders
Household task assistance
Mobility and transfer support
Direct Apply
Posted 1 day ago
UG

Operations Support Leadership Specialist- RN - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$59K - 105K a year

Provide operational support and education on clinical software and processes, supporting hospice care teams. | RN licensure, hospice management experience, CPR certification, valid driver's license, and transportation. | Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Operations Leadership Support Specialist, you will provide support as an ED, DCO,PCM either onsite or remote based assignment. You will also be available to educate and support employees of new acquisition sites on all aspects of LHC processes, policies, and applicable clinical software in a professional, clear, and concise way. May require both onsite and remote support based on the need. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Provides on-site or remote support based on agency needs, under direction of Hospice ED/DCO and PCM roles Educates staff on LHC operational processes, EMR systems, and performance metrics across assigned locations Independently plans and executes integration activities including scheduling, training, and resource coordination Collaborates with operations teams to identify training needs and deliver targeted education to ensure understanding and application Performs additional duties as assigned, supporting agency and regional leadership initiatives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification 1+ years of experience as a manager of care in Hospice Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Technical Troubleshooting
Customer Support
Networking
Storage & Backup
Incident Management
Direct Apply
Posted 1 day ago
UG

VA Personal Care Aide

UnitedHealth GroupRhinebeck, New YorkFull-time
View Job
Compensation$29K - 50K a year

Assist clients with personal hygiene, household functions, and mobility to enable them to remain in their own homes. | Requires a valid driver’s license, vehicle, and experience in home care, with the ability to work flexible hours. | Explore opportunities with [org name], part of the Optum family of businesses. We are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Personal Care Assistant, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. Primary Responsibilities: Provides or assists clients with activities of daily living including: bathing in bed, tub or shower care of hair including shampoo, combing and brushing care of teeth and mouth including denture care nail care, filing only skin care including pericare and applying lotion transfer of patient from bed to chair and to wheelchair transfer of patients on and off bedpan, commode and toilet assist client in preparing for bed position patient in bed as directed assists with ambulation including with cane, walker and crutches personal care dressing of client medication reminder Live-in and Sleep Over’s: secures clients home for the night and provides reassurance by being present at the client’s home during the nighttime hours (Washington and Oregon does not provide this service) Utilize the E.V.V. (Electronic Visit Verification) program as applicable Assists with household tasks directly essential to client’s personal care Accompanies client to medical appointments or shopping if necessary and performing other essential errands Measures and records oral, rectal, and auxiliary temperatures, pulse and respiration, and blood pressure when ordered within the training limitations of the aide Prepares meals as required based upon client’s preferred diet may need to feed client if required Provides clean and safe environment within the home including safe use of equipment such as side rails, oxygen, wheelchairs, Hoyer lifts, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current driver’s license and vehicle insurance, access to a dependable vehicle, or public transportation Ability to work flexible hours as required to meet identified patients’ needs Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: 6+ months of experience in home care Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Able to work independently Ability to multi-task, self-directed, good time management skills Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Personal care skills
Assistance with activities of daily living
Medication reminders
Household task assistance
Direct Apply
Posted 1 day ago
UnitedHealth Group

Medical Assistant I,II,III-Family Medicine- Kelsey Seybold Clinic - The Woodlands

UnitedHealth GroupShenandoah, TXFull-time
View Job
Compensation$33K - 66K a year

Assist in providing patient care and perform clinical tasks under supervision, with responsibilities increasing at higher levels. | High school diploma or GED, medical assistant certification or relevant experience, BLS certification, basic medical terminology, and computer proficiency. | Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40 locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Position Summary: We are seeking qualified candidates for the role of Medical Assistant at varying levels (I, II, III). The selected candidate will be placed at the appropriate level based on qualifications and experience. All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels. Primary Responsibilities: • Medical Assistant I • Provide supportive patient care functions under supervision • Ensure patient safety and comfort in accordance with legal and professional standards • Perform delegated tasks as directed by a physician or RN • Medical Assistant II • Includes all duties of MA I • Administer injectables and perform advanced clinical tasks • Requires additional experience and/or certification • Medical Assistant III • Includes all duties of MA I and II • Perform high-level clinical procedures • Serve as a resource for less experienced staff You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications (All Levels): • High School Diploma or GED • Graduate of an accredited Medical Assistant program OR 1 year of directly related experience without certification • BLS certification through the American Heart Association • Basic medical/nursing terminology • Computer proficiency Preferred Qualifications: • For MA II: • Certification/Registration as a Medical Assistant • 5 years of directly related experience • For MA III: • Certification/Registration as a Medical Assistant • 8 years of directly related experience • Experience in Ambulatory Care • EPIC and Windows-based computer systems experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $33,280 to $65,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Patient observation
Customer service
Medical billing and coding
Caregiving
Communication skills
Verified Source
Posted 1 day ago
UG

Senior Customer Service Representative

UnitedHealth GroupTampa, Florida, Minneapolis, Minnesota, Dallas, Texas, La Crosse, WisconsinFull-time
View Job
Compensation$37K - 66K a year

Respond to provider calls, research healthcare claims, and resolve issues related to health care eligibility, claims, and payments. | High school diploma or GED, 1+ years of customer service experience, ability to complete training, and telecommuting setup. | This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding. In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career. In this role, you play a critical role in creating a quality experience for the callers that you connect with and those that you correspond with. Every interaction gives you that opportunity to improve the lives of our customers and exceed their expectations. You'll spend the majority of your day by responding to calls from our providers, helping answer questions and resolve issues regarding health care eligibility, claims and payments. You may be asked to review and research incoming healthcare claims from providers (doctors, clinics, etc.) by navigating multiple computer systems and platforms to provide updates. This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 6:00pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 5 weeks of paid training starting 2/23/2026. The hours during training will be 8:00am - 4:30pm CST from Monday - Friday. Training will be conducted virtually from your home. Primary Responsibilities: Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e., benefit, eligibility, authorizations for treatment, and claims Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Own problem through to resolution on behalf of the caller in real time or through comprehensive and timely follow-up with the provider Review and research incoming healthcare claims from providers (doctors, clinics, etc.) by navigating multiple computer systems and platforms to provide updates to providers documents / certificates) Communicate and collaborate with providers to resolve issues, using clear, simple language to ensure understanding Meet the performance goals established for the position in the areas of efficiency, accuracy, quality, customer satisfaction and attendance This position will receive and handle both mostly provider calls: 50 - 60 daily Provider calls including UHN and non UHN networks (custom provider network questions from UMR medical provider customers such as hospital / clinic) Handles unique customized employer benefit plans UMR as a TPA Supports: Customers – are employers who use UMR as a TPA to administer their plans Providers – are medical providers (hospital / clinic) Members – are subscribers and dependents of self - insured employer plans Brokers – are consultants that work with the employer who might call UMR’s service team on a question / claim; calls from Brokers are nominal as they normally reach out directly to the Sales Account teams or the Service Account Management team You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of customer service experience with analyzing and solving customer’s concerns Ability to successfully complete the Customer Service training class and demonstrate proficiency of the material. The training class is 5 weeks of paid training starting 2/23/2026. The hours during training will be 8:00am - 4:30pm CST from Monday - Friday This position will receive provider calls up to 50 - 60 calls daily and requires full attention to work duties. Employees in this role must be able to ensure they will have uninterrupted work time while they are on shift (outside of normally scheduled breaks and lunch). Ability to work any of our full-time 8-hour shift schedules during our normal business hours of 7:00am - 6:00pm CST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: 2+ years of customer service OR experience in the healthcare industry Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: Demonstrated ability to quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding customer expectations (responding in respectful, timely manner, consistently meeting commitments) Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the provider Proficient problem - solving approach to quickly assess current state and formulate recommendations Proficient in translating healthcare - related jargon and complex processes into simple, step - by - step instructions customers can understand and act upon Flexibility to customize approach to meet all types of customer communication styles and personalities Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service
Healthcare Claims Research
Communication Skills
Problem Solving
Computer Systems Navigation
Direct Apply
Posted 1 day ago
UG

Medical Assistant III Pediatrics - Kelsey Seybold Clinic - Summer Creek

UnitedHealth GroupHouston, TexasFull-time
View Job
Compensation$33K - 66K a year

Providing supportive patient care functions under supervision in a clinical setting. | High school diploma, medical assistant certification or related experience, basic medical terminology, computer skills, BLS certification. | Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Medical Assistant provides supportive patient care functions for an assigned clinical area, under the supervision of a Physician, Registered Nurse or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational and professional standards. Some duties may be delegated to the MA by the physician or RN. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or GED Graduate from an accredited Medical Assistant program or school This is an entry-level role. No experience is required with Certification/Registration as a Medical Assistant or 1+ years of directly related experience as a medical assistant with no Certification/Registration as a Medical Assistant BLS through American Heart Association Basic Medical/Nursing terminology Proven ability to use equipment and related supplies for selected patient population. Computer experience Preferred Qualifications: Certification within 1 year of hire date Ambulatory Care experience EPIC experience Windows computer skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service
Caregiving
Medical Assistance (training)
Direct Apply
Posted 1 day ago
UG

Customer Service Representative

UnitedHealth GroupTampa, Florida, Minneapolis, Minnesota, Dallas, TexasFull-time
View Job
Compensation$33K - 58K a year

Handle high volume calls, schedule and manage patient appointments, and ensure compliance with HIPAA regulations. | High school diploma, 1+ years call center or office experience, familiarity with computer applications, and availability for shifts within business hours. | This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Must be available to work any 8-hour shift within our standard business hours of 07:00AM – 05:30PM CST, Monday – Friday. Final shift will be assigned after training is completed. We offer on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: Answer a high volume of calls from patients or their representative Perform scheduling, re-rescheduling, and cancelation of patient appointments. Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Maintain all Compliance and HIPAA regulations at all times You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of experience in a call center or office setting, while analyzing and solving customer problems Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications Must be available to work any 8-hour shift within our standard business hours of 07:00AM – 05:30PM CST, Monday – Friday. Final shift will be assigned after training is completed. Preferred Qualifications: Medical terminology experience Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service
Communication
Problem Solving
Computer Literacy
Direct Apply
Posted 1 day ago
UG

Clinical Consultant Pharmacist, Health Plans - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$90K - 161K a year

Manage client relationships, provide clinical consultation, and develop pharmacy benefit strategies. | Requires a PharmD, pharmacist license, and clinical or PBM management experience, which are not present in your background. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Lead and manage ongoing contract relationships, pharmacy benefit analysis and consultation delivery to clients. Collaborate in development of strategy as outward-facing, dedicated resources for assigned accounts, typically with direct client contact for large/complex accounts. Builds client relationships and serves as primary point of contact for overall and day-to-day service delivery for clinical pharmacy needs. Represents client(s) internally and coordinates with other functions to implement client systems, complete projects, and address ongoing pharmacy service needs. The Clinical Consultant Pharmacist serves as the primary liaison between OptumRx clinical operations, professional practice, and clinical products for the consultant’s assigned client base. The role provides clinical support for OptumRx account management, operations, information technology, and other internal departments. This individual is relied upon to provide proactive clinical recommendations, information regarding pharmacy trend, programs and industry changes to clients and to foster consultative relationships. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Collaborates with clients to establish achievable but aggressive clinical program goals, including generic dispensing rate improvements, implementation of utilization management programs, improvement in medication adherence rates, improvements in therapy gaps for key chronic disease states, formulary compliance targets, and HEDIS & NCQA measures Provide superior clinical consultation and clinical account management with a focus on client satisfaction, client retention, and trend management Comprehends and effectively explains formulary and clinical program changes to clients Stays aware of and provides clinical market intelligence to clients Provides education for clients, pharmacists, members and physicians per contractual requirements Communicates drug information to clients and responds to plan-specific clinical inquiries Formulate and deliver client recommendations based on available data Identifies opportunities for clinical program up-sell Makes clinically sound recommendations to clients based on trend Routinely collaborating with account management to provide clinical aspects of client quarterly reviews Able to incorporate treatment & practice guidelines into client presentations including up-selling opportunities Ability to effectively manage client objections to new programs and required changes Manages/facilitates custom P&T committees for select clients Able to analyze & interpret benefit designs Clearly communicates analytical and reporting needs to supporting departments Identifies and creates opportunities to manage trend and add OptumRx products Supports sales and marketing including participating in sales activities, as needed based on criteria Helps clients be competitive within their market Identifies opportunities to increase efficiency Mentors clinical coordinators, as needed You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor of Science in Pharmacy or PharmD Current and unrestricted Pharmacist license 1+ years of client facing or clinical account management experience OR health plan PBM management experience Proficient skills in Microsoft Office and Outlook Ability to travel up to 10%25 Ability to work business hours in Eastern or Central time zones Preferred Qualifications: Experience giving formal presentations Medicaid experience Experience in data analytics and drawing insights Experience in Rx Claim Experience in IQPR Experience in MediSpan Experience in Reporting 360 *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Healthcare project management
Portfolio governance
Regulatory compliance
Data governance
Cross-functional leadership
Direct Apply
Posted 1 day ago
UG

Travel Patient Service Tech Training Coordinator - Kelsey Seybold Clinic: Memorial Villages

UnitedHealth GroupHouston, TexasFull-time
View Job
Compensation$37K - 66K a year

Providing care, monitoring clients, security, and administrative tasks across various roles. | High school diploma, CPR certification, healthcare-related experience, and leadership skills. | Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: The position is responsible for the initial and ongoing education and training, including competency assessments, of Phlebotomy staff (aka Patient Service Technicians) and others that may be assigned or identified. The PST Training Coordinator will create and maintain training curriculum, develop, and maintain training and competency checklists and workflows on phlebotomy and phlebotomy related tasks (i.e., waived testing, specimen processing, etc.) required by current policy and procedures. This position will periodically travel to assigned locations for onsite review and any required retraining of PST staff. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalent Basic Life Support/CPR certification Certificate of completion from an accredited Phlebotomy program or 3 additional years of directly related experience as a phlebotomist (8 total) may substitute for accredited phlebotomy program. Certified Phlebotomist or Certified/Registered Medical Assistant Those hired into this position must complete the KSC review/skill validation program within 90 days of hire 5+ years of phlebotomy/processing experience in a patient service center, clinic, or hospital setting 3+ years of experience as a lead/trainer 1+ years of waived testing and specimen processing experience in a clinical setting Experience with computers and Windows-based software Ability to use related equipment Ability to practice good customer service principles and practices. Effective leadership skills Ability to speak, write and understand English Ability to work independently or in a team environment Ability to deliver organized and concise presentations tailored to audience Knowledge of quality control, quality assurance principles and proficiency testing procedures Excellent customer service skills, business etiquette, able to adhere to professional standards Flexibility to work overtime as needed Reliable transportation Preferred Qualifications: Certified by American Society for Clinical Pathology or equivalent Member of an accredited phlebotomy National organization 2+ years of waived testing experience in a clinical or laboratory setting EPIC experience Ability to use Microsoft software applications including Word and Excel Knowledge of electronic medical record systems Bi-lingual or multi-lingual Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service
Medical Assistance
Caregiving
Security
Direct Apply
Posted 1 day ago
UnitedHealth Group

Senior Business Data Analyst - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$90K - 161K a year

Analyze health insurer data, gather requirements, develop and validate data processes, and communicate findings. | 4+ years experience with health insurer data, SQL, business analysis, and data documentation. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Within UHG Trend Analytics, the Data & Research function provides capabilities for Analytics that capitalizes on expertise in data, analysis, advanced methodologies, quality management, healthcare informatics, financial analysis, and custom data integration. A successful candidate will be highly motivated/curious, analytical, and detail-oriented, possess solid technical aptitude with databases, demonstrate the ability to interpret and summarize complex findings, and communicate effectively across diverse and large audiences. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: • Define, gather, and review data requirements for health insurer's Eligibility/Membership and Claims databases (e.g., Medical, Pharmacy claims) • Conduct data profiling and analysis to determine how source data can fulfill business and technical requirements • Translate business needs into clear, actionable data functional specifications • Collaborate with data engineers to create new repeatable data ETL processes and/ or update existing repeatable data ETL processes • Design and perform QA checks ensuring development efforts align with expectations • Author and maintain comprehensive documentation such as functional specifications, test plans, data flow diagrams, project plans, and data dictionaries • Research and investigate root causes of data issues and recommend effective solutions • Work with data engineering team to manage complex, high-volume production data processes with a focus on reliability and scalability • Develop analyses and insights to assess and communicate code changes/updates to production processes to internal and external stakeholders You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 4+ years of hands-on data analysis of health insurer's Medical Eligibility/Membership and Medical Claims data • 4+ years Business Analyst experience, gathering requirements and writing data functional specifications • 4+ years of hands on experience with database technologies such as Oracle, SQL Server, DB2, Teradata, Snowflake • 4+ years hands on experience writing adhoc SQL against a data warehouse that contains large volumes of data from a variety of different sources • Intermediate+ hands on experience writing SQL statements using the following commands in a relational database (e.g., select statements with filtering, linking multiple tables, aggregating, sorting, nesting, etc.) • Intermediate+ experience with Microsoft Excel, including experience creating pivot tables and writing functions (e.g., SUM, VLOOKUP, CONCATENATE, etc.) • Demonstrated awareness of when to appropriately escalate issues/risks • Demonstrated ability to work independently to conduct data profiling and analysis and then summarize and present findings to others • Demonstrated ability to collaborate with data engineers, actuarial staff, project leads and manager for data driven deliverables • Demonstrated ability in conducting in-depth code and data reviews to validate the accuracy and reliability of output • Demonstrated excellent communication skills, both written and verbal Preferred Qualifications: • Experience supporting data production processes that refresh on a regular cadence • Experience establishing database connections with query tools (e.g., Toad, Dbeaver, DBVisualizer, etc.) • Proven advanced SQL skills • Proven solid analytical skills to assess the impact of upstream database modifications on downstream data integrity, performance, and business processes • Demonstrated ability to proactively develop and recommend solutions to mitigate or resolve downstream effects to ensure continuity of business deliverables • Demonstrated ability to analyze and interpret relational data structures to identify dependencies and relationships between database tables and fields • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

SQL
Data Analysis
Requirement Gathering
Data Profiling
Data Quality Assurance
Data Documentation
Verified Source
Posted 1 day ago
UG

Practitioner Recruitment Coordinator - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$Not specified

null | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum Serve is dedicated to serving our nation's military and Veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives. The Practitioner Recruitment Coordinator (PRC) will recruit practitioners for a variety of medical and dental locations and providing Military Disability Exams for our service members and veterans. The PRC will proactively build professional relationships with Optum Serve team members and staffing agencies/vendors. They will communicate daily with subcontracted healthcare professionals and administrative staff as well as internal departments. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Collaborate with Dedicated Network Operations Manager(s), (DNOM) to identify needs for practitioners for Dedicated Sites (fixed, embedded, and mobile units) Recruit practitioners utilizing subcontracted provider agencies to identify candidates Perform candidate sourcing and pre-screening Analyze, qualify, and screen practitioner candidates Develop and maintain a ready pool of candidates through available sourcing means Create, build, and maintain a geographically accessible, stable, and quality network that achieves compliance and requested service fulfillment Maintain practitioner files, enter data into customized computer systems, and analyze and report on provider network needs and maintenance Assist with all steps of the required onboarding process for each initiative as well as maintenance of the Practitioner Network to include inactivating and temporarily inactivating practitioners based on business need Maintain records including pertinent communication and documentation in MedNet Screen potential candidates for necessary qualifications and determine if candidates' skill set meets Optum Serve’s business needs Educate candidates on role requirements to ensure collaborative agreement and understanding of services Develop and manage relationships with vendors and vendor management and candidates. Build Practitioner shells in MedNet and work with the DNOM to select candidates. Once a candidate is selected the PRC will move the candidate to Credentialing and complete all necessary steps to teams who will complete candidate onboarding. Accurately complete daily, weekly, and monthly reporting requirements Act as an advocate for innovative, customer-centric and consistent experiences Establish and maintain effective working relationships with customers across all channels of communication You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of recruiting experience and/or applicable military experience 1+ years of related experience (provider relations, network management, customer service or negotiations) Knowledge of support procedures in a business environment, such as word processing, managing files and record keeping, other office procedures and terminologies Intermediate computer skills including Microsoft Office programs Preferred Qualifications: National Career Readiness Certificate Subcontracting experience Healthcare Practitioner recruiting experience Database experience/education Proven excellent verbal and written communication skills and the ability to influence and communicate through the use of interpersonal means with a diverse group of people/disciplines Proven ability to work in a fast-paced, dynamic environment, flexible and adaptable to changing situations, and demonstrate an appropriate level of assertiveness in performing work responsibilities and in making work-related decisions Proven ability to prioritize tasks with minimal direction and work independently and as part of a team Proven ability to perform detailed work with a high degree of accuracy; solid analytical thinking; multi-tasking, organizational, and time management skills *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Direct Apply
Posted 2 days ago
UG

Clinical Project Manager - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$71K - 127K a year

Support and facilitate clinical and business application implementations in healthcare settings, including project tracking, risk mitigation, and stakeholder communication. | Minimum of 3 years of clinical project management experience, 2 years in healthcare setting, and project management experience with RCM projects. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Facilitate and support implementing clinical and business applications in health care setting including new healthcare construction Work closely with Operations, IT and vendors in to implement solutions Report deviations on project progress and timeline to stakeholders (business, technology, and others) Identify and mitigate risks to project progress Keep project execution statuses up-to-date in standard work tracking tools (eg SNOW) and processes, including everything from information about timelines to milestones of specifically defined deliverable Ensure the teams allocated to each project understand the business's priorities and are aligned to them Prepare inputs for review of planned vs actual resource allocation per project Facilitate routine project meetings, project reviews, and ad hoc meetings as necessary Identify dependencies between projects that might affect the delivery date, and coordinate dependencies between teams Track project workstreams and the flow of information Understand the workflows and technology department processes to support project execution You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 3+ years of end to end Clinical Project Management experience 2+ years of project management experience with RCM projects 2+ years of project management experience in a healthcare setting Willing or ability to drive to Maine on as needed basis Preferred Qualifications: PMP Hands on experience in workflow design and management tools Subject matter expertise in Epic modules *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Project Management
Healthcare Initiatives
Portfolio Governance
Regulatory Compliance
Data Governance
Direct Apply
Posted 2 days ago
UG

Surest Key Account, Account Executive - Remote - California

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$60K - 130K a year

Support reactive and proactive sales efforts for Surest, acting as a product SME, delivering demos, supporting RFPs, and developing new business opportunities. | At least 3 years in healthcare or benefits sales, account management, or business development, with strong communication skills, experience supporting RFPs, and ability to travel within California and neighboring states. | At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together Surest is transforming the way people experience health benefits by offering a smarter, simpler, and more transparent health plan. We empower individuals to make informed care decisions while helping employers manage costs and improve outcomes. As part of our growing team, you’ll play a key role in driving adoption and expanding our impact across markets. The Surest AE is responsible for supporting both reactive and proactive sales efforts across local markets. This role serves as a subject matter expert (SME) on Surest products and capabilities, helping to position Surest effectively in competitive opportunities and drive pipeline growth. The ideal candidate will be a dynamic communicator, strategic thinker, and collaborative partner across internal and external stakeholders. If you are located in California, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Reactive Sales Activities Represent Surest as a product SME in “Know Us” meetings, finalist presentations, and broker events Deliver compelling product descriptions and demos tailored to client needs Support RFP responses, including plan positioning, pharmacy and clinical capabilities, exception requests, and product options Respond to ad hoc inquiries related to product functionality and search capabilities Assist in gathering client references and presale analytics to support sales efforts Proactive Pipeline Development Drive additional Surest opportunities through strategic outreach and relationship-building Promote and schedule “Know Us” meetings to educate prospects and deepen engagement Leverage Highspot and other marketing tools to support prospecting and lead generation Collaborate with internal teams to identify and pursue new business opportunities You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 3+ years of experience Proven success in sales, account management, or business development within healthcare or benefits 3+ years Strong presentation and communication skills, with the ability to tailor messaging to diverse audiences 3+ years of experience supporting RFPs and navigating complex sales cycles Proven ability to work cross-functionally with product, clinical, and underwriting teams Proven self-starter with a proactive mindset and strong organizational skills Proven ability to travel 50%25 in the state of California and neighboring states Preferred Qualification: Familiarity with digital sales enablement platforms (e.g., Highspot) *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Sales and Business Development
Product Demonstrations and Presentations
RFP Support and Complex Sales Cycles
Cross-Functional Collaboration
Healthcare Benefits or Benefits Industry Knowledge
Direct Apply
Posted 2 days ago
UG

Lead Software Engineer, Angular/.Net Core - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$110K - 189K a year

The Lead Software Engineer will perform all phases of software engineering, including requirements analysis, application design, code development, and testing. They will also help improve team efficiency and collaborate with stakeholders to design and implement product features. | Candidates must have a Bachelor's degree in Computer Science or equivalent and at least 7 years of professional experience in software engineering. Specific experience required includes Angular, .NET Core, SQL, and working in cloud environments. | At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Perform all phases of software engineering including requirements analysis, application design, code development and testing Help the teams improve efficiency, quality and speed of their development processes. Rally entire cross-functional teams around major goals and initiatives. Design and implement product features in collaboration with business and IT stakeholders. Design reusable components, frameworks and libraries Work very closely with architecture groups and drive solutions Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints Review code and provide feedback relative to best practices and improving performance Troubleshoot production support issues post-deployment and come up with solutions as required Design and Develop APIs/micro services in Angular / .NET CORE You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree in Comp Sci or equivalent 7+ years of professional experience in Software Engineering field 7+ years of experience with unit/integration testing 5+ years of professional experience in Angular 5+ years of professional experience in writing complex SQL 3+ years of .NET CORE experience 3+ years of with GIT source control Experience in complex, technically challenging, cross-functional software-oriented projects from inception to delivery Experience working in multiple cloud environments, especially Azure and familiarity with cloud-native tools and services Working experience on CI/CD methodologies *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Software Engineering
Angular
.NET Core
SQL
GIT
APIs
Microservices
Agile
Scrum
CI/CD
Cloud Environments
Azure
Unit Testing
Integration Testing
Code Review
Troubleshooting
Direct Apply
Posted 2 days ago
UnitedHealth Group

Senior Director, Software Engineering - Growth Office Technology Strategy - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$156K - 268K a year

Lead the design and implementation of modern data architecture and oversee data engineering initiatives to support enterprise growth and AI-driven insights. | Proven senior leadership in data engineering, expertise in data platforms and cloud solutions, and experience in healthcare or regulated environments. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Director of Software Engineering will lead the technology strategy and execution for the Optum Growth Office, driving an AI-First and Data-First agenda to enable enterprise growth. This role requires a visionary leader with deep expertise in data engineering and modern data architecture, capable of aligning business and technology strategies, fostering operational excellence, and building a high-performance team focused on delivering innovative, data-driven solutions. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Strategic Alignment • Understand Optum's enterprise and Growth Office business strategies, translating them into a technology-forward, data-driven roadmap • Serve as a strategic partner to Growth Office leadership, ensuring technology investments accelerate growth initiatives AI-First & Data-First Transformation • Drive the creation and adoption of an AI-First and Data-First strategy to transform key functions across the Optum Enterprise • Build robust data pipelines, transformation processes, and governance frameworks to enable AI-driven insights for growth • Ensure AI systems and data practices are ethical, explainable, and compliant with regulatory standards Data Architecture & Engineering Excellence • Lead the design and implementation of modern data architecture that supports scalability, interoperability, and real-time analytics for Growth Office programs • Oversee data engineering initiatives, including data warehousing, lakehouse solutions, ETL/ELT pipelines, and streaming data platforms • Implement data governance, lineage, and stewardship programs to maintain trust and compliance • Drive data quality, master data management (MDM), and metadata strategies for enterprise-wide consistency Operational Excellence • Maintain platform uptime, stability, and security best practices • Oversee the full lifecycle of assets, ensuring continuous monitoring and improvement of applications and tools used by the Optum Growth Office Agile, DevOps & DataOps Delivery • Implement Agile and DevOps models, complemented by DataOps practices, for rapid, reliable delivery • Leverage enterprise platforms and cloud-native solutions for data and AI workloads Customer-Centric Technology Model • Deliver data-driven insights and services that empower Growth Office teams to make faster, smarter decisions • Build a flexible, responsive technology organization that prioritizes Growth Office objectives and customer-centric outcomes Leadership & Talent Development • Identify and mentor technology and data leaders who can champion Growth Office initiatives • Maintain a high-performance team culture with solid expertise in data engineering, analytics, and AI You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Proven experience in senior technology leadership roles with a solid emphasis on data engineering and architecture • Expertise in data platforms, ETL/ELT pipelines, data warehousing, data lake, and cloud-native data solutions • Proven solid track record of driving digital transformation and aligning technology with business growth objectives • Proven deep knowledge of Agile, DevOps, and DataOps methodologies • Demonstrated exceptional leadership skills with the ability to build and mentor high-performing teams • Proven solid understanding of healthcare, regulatory compliance, security best practices, and ethical AI principles • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Data engineering
Data architecture
ETL/ELT pipelines
Cloud-native data solutions
Leadership and team building
Verified Source
Posted 2 days ago
UG

Director of Client Services - Remote

UnitedHealth GroupAnywhereFull-time
View Job
Compensation$132K - 227K a year

Manage and deliver Risk Adjustment programs, build client relationships, and lead strategic initiatives within a complex healthcare environment. | Over 5 years of healthcare experience, proven leadership in Risk Adjustment, client management skills, and ability to navigate matrixed, regulated environments. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: This role will be the dedicated resource responsible for the delivery of Optum Insight’s Risk Adjustment programs to support Optum Health’s Home & Community initiatives Manage ongoing contract relationships and service delivery to clients for both Retrospective and Prospective Risk Adjustment programs Build trusted/strategic relationships with clients and serve as the primary point of contact for overall and day-to-day service delivery Present value of Optum solutions to various levels within the client, including executives, decision makers, and key influencers Ensure service and delivery commitments to client are met. Coordinating and influencing service delivery and effective operational interface between clients and Optum teams related to Payer solutions Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Collaborate with cross-functional teams across Operations, Finance, Product, Analytics, Compliance, and Legal to define and execute on targets Accountable for driving growth within assigned portfolio and engaging matrixed teams in support of account objectives for revenue, earnings, growth, and client satisfaction Influence team members across the organization to develop approaches that increase the value we provide to our intersegment customers Own oversight of business processes and end-to-end service performance Negotiate renewals, contractual agreements, statements of work, and performance guarantees Serve as the subject matter expert for Risk Adjustment processes and related regulations Manage the outcomes of critical programs, as well as develop and execute our overall Risk Adjustment strategy Direct others to resolve business problems that affect multiple functions or disciplines Present progress on strategic initiatives and pilot outcomes to client You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 5+ years of progressive experience and leadership roles in the Healthcare Industry with a proven record of leading Risk Adjustment programs and delivering measurable results 5+ years of success building and evolving relationships with clients and matrixed stakeholders (internal) 5+ years of success applying business expertise across an end-to-end process in heavily matrixed and regulated environments History of leading, influencing and managing indirect, matrixed teams with successful team leadership experience Track record of success driving client success across highly complex and matrixed organizations Track record of active collaboration, engagement, and strategy development of key growth opportunities Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems Proven solid strategic planning, analytics, and problem-solving skills Proven excellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partners Willing and able to travel 10%25 of the time on a sustained basis Preferred Qualifications: Experience supporting Optum Markets Experience working across UHG, Optum, and/or UHC lines of business Success in this role requires strong client service experience with both strategic and operational business domain experience within Healthplan Operations *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Client Relationship Management
Healthcare Industry Expertise
Risk Adjustment Program Leadership
Strategic Planning and Analysis
Cross-Functional Team Collaboration
Direct Apply
Posted 2 days ago
UG

Senior Pharmacy Care Technician - Hybrid in Houston, TX & Schaumburg, IL

UnitedHealth GroupSchaumburg, Illinois, Houston, TexasFull-time
View Job
Compensation$42K - 74K a year

Perform telephonic outreach to improve health outcomes and document engagement. | High school diploma, pharmacy technician license, certification, and 3+ years pharmacy experience. | At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Senior Pharmacy Care Technician, you will perform live telephonic outreach to UHC Medicare members and their physicians/pharmacies to improve health quality outcomes (i.e., medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day. Schedule: Monday – Friday, 8-hour shift between the hours of 8am – 5pm. This is a hybrid-remote role. You will be required to work onsite 1 day per month and work remotely (work from home) all other days of the month. Office Location: Houston, TX – 2950 North Loop West, Brookhollow Central III, Houston, TX Schaumburg, IL - 1600 McConnor Parkway, Schaumburg, IL 60173 If you reside in Houston, TX and Schaumburg, IL, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. This position follows a hybrid schedule with 1 in-office day per month. Primary Responsibilities: Perform telephonic customer outreach to improve health quality outcomes in collaboration with Clinical Pharmacists Provide additional telephonic engagement with providers and pharmacies Assess and interpret customer needs and requirements, triaging to a Clinical Pharmacist when appropriate Outbound calls to CAHPs detractors and MedAdhmembers to improve member experience and reduce barriers to adherence drugs Document and track member engagement You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) Active and unrestricted Pharmacy Technician license in your state of residence National Pharmacy Technician Certification 3+ years of Pharmacy Technician experience Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment Reside within commutable distance to Houston, TX OR Schaumburg, IL office location Ability to work Monday – Friday, 8-hour shift between the hours of 8am – 5pm Preferred Qualifications: Retail and/or mail order pharmacy experience Experience with Part D claims adjudication *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW

Customer Service
Communication Skills
Record Keeping
Direct Apply
Posted 2 days ago

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