Valsoft Corporation

Lead and develop support team while managing complex enterprise escalations and driving AI-enabled investigations using SQL. | 3-5+ years SaaS support or related technical role with 1-3+ years leadership, advanced SQL proficiency, AI tool use, strong analytical and executive communication skills. | Support Team Lead, Enterprise & Data AI-Accelerated | White-Glove | Player-Coach KidKare is the industry leader in software solutions that power the Child and Adult Care Food Program (CACFP), supporting over 85,000 sponsors, centers, and family childcare providers across the country. Our platform drives critical nutrition, compliance, and reimbursement workflows, helping providers focus on caring for children while we handle the operational complexity behind the scenes. We are seeking a Support Team Lead, Enterprise & Data to deliver exceptional white-glove service while building a high-performing, AI-enabled support function. This is a player-coach role for someone who thrives in complex problem-solving, works confidently in SQL, and understands how to leverage AI and modern tooling to increase investigative precision and speed. You will lead from the front, own complex escalations, partner closely with Engineering, and help define what next-generation enterprise support looks like at KidKare. WHAT YOU WILL DO Lead and Develop a High-Performing Team Coach and develop support team members through structured 1:1s, quality reviews, and skill-building initiatives Model disciplined troubleshooting and executive-ready communication Reinforce white-glove standards including proactive updates, clarity of next steps, and strong follow-through Raise team capability in diagnosing complex, data-driven issues Build a culture rooted in accountability, curiosity, and continuous improvement Own Enterprise Relationships and Escalations Manage a portfolio of enterprise and VIP customers in partnership with Customer Success Lead Tier 2+ escalations end-to-end, including technically complex and data-related cases Maintain 30%-50% direct ticket ownership to stay closely connected to product behavior and customer impact Communicate clearly and confidently during high-severity incidents, including impact assessment, mitigation plans, and timelines Ensure structured documentation and cross-functional coordination when Product or Engineering engagement is required Drive AI-Enabled, Data-Forward Investigation Combine advanced SQL, structured troubleshooting, and AI tools to isolate root cause with speed and precision Use direct database queries to validate discrepancies and confirm system behavior Leverage internal code-aware AI agents to accelerate logic tracing and defect identification Exercise strong judgment in distinguishing configuration issues, data gaps, user error, and true product defects Validate AI-generated hypotheses against live system data before escalation Translate technical findings into clear, executive-ready explanations for customers and structured briefs for Engineering Elevate Operational Excellence Identify opportunities to automate and streamline support workflows through intelligent tooling Help define best practices for responsible AI usage within the Support organization Own key support metrics including SLA adherence, CSAT, time to resolution, and productivity Analyze trends and case patterns to inform process, staffing, and enablement improvements Document root causes and prevention strategies to reduce recurrence and improve scalability Strengthen Cross-Functional Alignment Partner closely with Product, Engineering, Customer Success, and Marketing to ensure alignment on releases and customer-impacting changes Translate recurring support insights into prioritized product improvements Develop structured change-readiness materials and communication templates Advocate for enterprise customer needs across the organization WHY JOIN KIDKARE At KidKare, we believe in people helping people. Every day, our work supports childcare providers who nourish, teach, and care for millions of children across the country. Our software powers critical nutrition, compliance, and reimbursement processes so providers can focus on what matters most - the children and families they serve. When you join KidKare, you’re not just building software. You’re strengthening the foundation of early childhood communities nationwide. Join us if you’re looking for: Work that makes a meaningful difference in the lives of childcare providers and families A culture grounded in collaboration, ownership, and continuous learning The opportunity to shape products and processes that directly support real-world impact A leadership role that balances hands-on expertise with strategic influence Competitive compensation and comprehensive benefits A flexible, trust-based environment focused on results At KidKare, we show up for our customers and for each other, because when we support those who care for children, the impact reaches far beyond our walls. The Support Team Lead will report directly to the President/CTO. If you are ready to lead with empathy, solve with data, and elevate enterprise support, apply today. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, or marital status. We are interested in every qualified candidate who is eligible to work in the United States; however, we are unable to sponsor visas. #KidKare 3-5+ years of experience in SaaS Support, Technical Support, Implementation, or a customer-facing technical role 1-3+ years of leadership, mentoring, or team development experience Advanced SQL proficiency including joins, subqueries, grouping, aggregation, and data validation workflows Demonstrated proficiency using AI tools to improve professional output and investigative speed Ability to prompt and critically evaluate AI-generated responses, including recognizing inaccuracies Comfort working with logs, workflows, and reviewing code snippets to confirm defects Strong analytical reasoning, pattern recognition, and systems thinking ability Executive-level written and verbal communication skills Experience building scalable playbooks and operational processes PREFERRED QUALIFICATIONS Experience supporting data-heavy or compliance-driven products Experience working with enterprise or highly regulated customers Familiarity with CACFP regulations Experience with HubSpot Service Hub or similar ticketing systems Prior experience with KidKare Having earned the Best Place for Working Parents® designation for four consecutive years, we’re intentional about creating an environment where work and life genuinely work together. We believe supporting families isn’t a perk - it’s part of who we are. We’re a collaborative team that challenges, supports, and grows together. Some of the benefits we offer include: Comprehensive health coverage 401k with employer match 100% remote and flexible work Generous parental leave Discretionary time off

Lead and develop professional services team while contributing hands-on to AI-augmented delivery and technical solution design. | 5+ years in technical implementation or professional services with cashless systems, strong communication, and willingness to travel up to 30%. | Core Cashless is currently looking for an AI-driven Professional Services Lead to join our team in the US! We are now looking for an AI-Driven Professional Services Lead to modernize how we deliver, implement, and scale. The Professional Services Lead is a key position within the organization, serving as a player–coach who leads and develops the professional services team, directly contribute to the technical solution design and hands-on configuration, while also architecting AI-augmented delivery processes that eliminate repetitive manual work across services and engineering. Here is a little window into our company: Core Cashless is the leading provider of innovative cashless payment solutions for the entertainment industry including amusement parks, waterparks, family entertainment centers, arcades, events and attractions. We offer a range of cutting-edge hardware/software solutions designed to integrate seamlessly with our customers’ infrastructure. From robust Point-of-Sale systems and self-service kiosks to handheld devices and access control solutions, our hardware is built to withstand the demands of high-volume environments. The successful candidate will be based anywhere in the US, working in a remote work model with an expectation of travelling to see clients across North America up to 30% of the time! What your day will look like: AI-augmented Delivery Engine Build and maintain the information foundation to automate repeatable service tasks and streamline workflows Continuously refine service delivery methodology using automation insights Translate client workflows and pain points into AI-enabled products in partnership with the development team Pre-Sales and Solution Design Lead discovery workshops and translate business needs into detailed solution design and configuration approach Lead labor estimates, scopes of work, Statements of Work (SOW), and proposal responses Technical Implementation and Configuration Develop and execute customized implementation plans Own hands-on system configuration and solution setup Troubleshoot software, hardware, and integration challenges Project and Delivery Leadership Develop and maintain detailed project plans for multiple implementation projects simultaneously, maintaining clear communication and exceptional service standards Ensure delivery occurs on time, within scope, and aligned with budget expectations Track risks, dependencies, and cross-functional blockers and escalate issues Training, Knowledge Transfer and Documentation Create and manage high-quality presentations, training material, and implementation documentation for large internal and external audiences Conduct online and in-person client training and demos sessions Deliver structured handoffs to customer support teams Leverage AI to maintain and update documentation in real time Team Leadership Assess professional services team and implement best practices About You: 5+ years’ proven experience in Technical Implementation, Solution consulting, Professional Services or equivalent – preferably with cashless systems experience in the entertainment industry Hands-on experience with software configuration and hardware deployment Proven track record implementing automation within operational or delivery teams Ability to translate field insights into product improvements Ability to work in a fast-paced environment with new software/hardware updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, including active listening skills, to a wide variety of audiences Ability to Travel up to 30% of the time; this position requires travel in the United States, Canada, and outlying islands (with territory to expand over time) Travel arrangements may be made with short notice, and the person in this position should be able to cover daily travel expenses to be reimbursed A valid passport, driver's license, and the ability to rent a vehicle are required Fluent in English, both written and verbal, is essential Legally authorized to work in the US Why Join Core Cashless? At Core Cashless, you’ll have the opportunity to make a significant impact on our growth while working alongside a passionate team dedicated to transforming our industry. This is a key role, with ample opportunity for professional growth and direct impact on the company's success. What We Offer: Competitive salary and bonus structure based on performance Health insurance, 401(k) with company match, and paid time off Opportunities for professional development and career advancement If you're an AI-driven Professional Services Lead ready to take on this exciting challenge, we’d love to hear from you! For further information about Core Cashless, please visit our website at https://corecashless.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Design and deploy internal AI agents for operational automation and develop new external AI-powered products for vertical markets. | Proven track record shipping live AI/ML products, strong knowledge of AI/ML tools, LLMs, and agent frameworks, with bias toward action and comfort with ambiguity. | AI Automation Engineer – Florida Aspire Software is seeking an AI Automation Engineer to join our growing team in the US! About The Role Aspire Software is looking for an AI Automation Engineer, someone who can design, build, and ship AI agents that either transform how our portfolio companies operate or become standalone products our customers pay for. This is not a research role. You will be embedded directly inside Aspire Software, working alongside portfolio company teams, understanding their operations, and building AI agents that handle real work: customer service, sales outreach, onboarding, documentation, and more. Some of what you build will replace manual workflows within Aspire’s portfolio companies. Some of it will become new revenue-generating products sold to their customer bases. Either way, it ships to real users. Here is a little window into our company: Aspire Software is an operating group of Valsoft Corporation, a long-term investor in vertical market software businesses. Valsoft acquires and operates software companies with a permanent ownership mindset, emphasizing autonomy, disciplined growth, and long-term value creation. Aspire partners with and operates vertical market software businesses globally, enabling them to scale sustainably while maintaining entrepreneurial independence. The successful candidate will be based anywhere in Florida, working in a remote work model! What your day will look like: Build Internal AI Agent Teams Design and deploy AI agents that handle operational work across Aspire Software and its portfolio companies, including customer support tiers 1 and 2, SDR and sales outreach, onboarding automation, content and marketing workflows, and engineering maintenance Measure impact in hours of labor replaced or team output increased Work directly with portfolio company operators to identify the highest value automation opportunities Build External AI Products Develop new AI-powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to Aspire’s vertical markets Own the product from prototype through launch, including reaching first paying customers Ship and Iterate Move fast from idea to MVP to production Run beta tests with real users, gather feedback, and improve continuously Collaborate cross-functionally with product, engineering, and go-to-market teams About You: What You Bring Proven track record of building products, tools, projects, startups, or side projects that went live Strong working knowledge of AI and machine learning tools, large language models, and agent frameworks Ability to go from zero to functional prototype quickly Comfort with ambiguity. You will often be defining the problem as much as the solution Bias toward action over planning Nice to Have Experience building AI agents, voice agents, or workflow automation Background in vertical SaaS or B2B product development Familiarity with the security industry Previous startup or founder experience Experience working across multiple product lines or business units A bachelor's degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a similar discipline Why Join Aspire Software You build things that ship to real customers, not internal tools that collect dust High ownership. You define what gets built and how Growth path tied to the impact you create, whether that is scaling an internal AI operation or launching a product that becomes its own business unit Compensation Base Salary: Competitive Variable Compensation: High-upside, performance-driven pay tied directly to the value you create — structured as a percentage of internal cost savings from AI agent deployments and incremental revenue from new AI products. The more impact you drive, the more you earn Benefits: Health coverage and a dedicated building budget for APIs, tools, and infrastructure Ready to Build With Us? If you're energetic, scrappy, and ready to build something exceptional from the ground up, we would love to hear from you Required Your resume A short note (5–10 sentences) describing the first AI agent you would build if you started tomorrow, and why For information about Aspire Software, please visit our website at www.aspiresoftware.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Own the full sales cycle from prospecting to contract closure to meet revenue targets. | Over 5 years of B2B sales experience with a hunter mentality and expertise in Hospitality Technology or SaaS sales. | Sales Hunter – New Business Development Manager – Remote – US Jazzware is seeking a Business Development Manager to join our growing team in the US! Jazzware is a US-based provider of mission-critical hospitality communications and guest experience software. Jazzware delivers a specialized software platform that enables hospitality operators, service providers, and hotel brands to manage and monetize voice, messaging, emergency services, and guest communications across on-premises and cloud environments. Its solutions are deeply integrated with leading PBX, PMS and hospitality technology ecosystems, serving hotels, resorts, and managed properties globally. We are looking for a Sales Hunter with a strong new business acquisition mindset to drive growth by identifying, pursuing, and closing new logos. This is a pure hunting role, owning the entire sales cycle from outbound prospecting to contract signature. The ideal candidate is comfortable opening doors, navigating complex buying groups, selling value (not price), and consistently closing high-impact deals. Experience in Hospitality Technology, PMS, PBX, and SaaS is essential. This is a full-cycle sales role. You’ll own everything from prospecting and qualification through to demo, negotiation, solution design, and close. Success is measured by new ARR, win rate, pipeline coverage and sales velocity. There’s no room for passengers. If you can open doors, run smart sales processes and close with confidence, you’ll thrive here. Here is a little window into our company: Jazzware is a provider of hospitality communications and guest services software, enabling service providers and hotel operators to deliver, manage, and monetize voice, messaging, emergency, and guest experience services. Its platforms support cloud, on-premises, and hybrid deployments and integrate with leading hospitality and telecommunications ecosystems. Jazzware services customers across North America and international markets. Valsoft acquires and develops vertical market software businesses that provide mission-critical solutions in their respective niches. Valsoft’s strategy is to invest for the long term, enabling businesses to benefit from global expertise, shared best practices, and a decentralized structure that allows them to retain their entrepreneurial spirit while achieving sustainable growth. The successful candidate will be based anywhere in the US, working in a remote work model! What your day will look like: New Business Development (Hunter Focus) Proactively identify, target, and engage new prospects through outbound activities (cold outreach, social selling, events, referrals) Build and maintain a strong, qualified pipeline aligned with revenue targets Penetrate mid-market and enterprise accounts, mapping stakeholders and decision-makers Drive opportunities from first contact to deal closure, owning the full sales cycle Sales Execution Lead discovery sessions to understand customer pain points, business objectives, and technical requirements Position Jazzware’s solutions as strategic, high-value platforms, not commodity products Prepare and deliver compelling presentations, demos, and commercial proposals Negotiate commercial terms and close contracts with a strong win rate Market and Account Intelligence Develop deep understanding of target verticals: Hospitality, Hotels, PMS, PBX, SaaS ecosystems Track competitors, market trends, and buying signals to refine outbound strategies Maintain accurate forecasting and pipeline reporting in CRM Internal Collaboration Work closely with Pre-Sales, Product, and Marketing to tailor solutions and messaging Provide market feedback to inform product roadmap and GTM strategy About You: Must-Have 5+ years of B2B sales experience in a hunter / new business role Proven track record of high sales success rate, consistently achieving or exceeding quota Strong experience with outbound prospecting and cold hunting Ownership of the full sales cycle (prospecting → closing) Background in hospitality technology, PMS, PBX, SaaS, or similar industries Experience selling complex or consultative solutions with multiple stakeholders Strong negotiation and closing skills Fluent in English, both written and verbal, is essential Legally authorized to work in the US Nice-to-Have Experience selling to hospitality operators, service providers, and hotel brands Familiarity with enterprise or mid-market deal sizes International sales exposure Skills and Competencies Hunter mentality: proactive, resilient, results-driven Excellent communication and storytelling skills Strong business acumen and value-based selling approach High level of autonomy and ownership Data-driven, organized, and disciplined with pipeline management What We Offer Competitive base salary + uncapped commission aligned with performance Opportunity to sell strategic, high-impact solutions in a fast-growing global market High visibility role with direct impact on company growth Flexible working environment Career progression within a global technology company If you're a Sales Hunter – New Business Development, ready to take on this exciting challenge, we’d love to hear from you! For further information about Jazzware, please visit our website at www.jazzware.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Own and operate the reliability and operational readiness of cloud infrastructure, leading incident response, automation, and compliance efforts. | 5+ years supporting production environments, experience with Cloud Foundry, Azure, Linux, scripting, and incident management. | About DemandBridge DemandBridge (a Fluent Software Group/Valsoft company) operates mission-critical platforms that support core business and customer-facing systems. Our infrastructure runs on Microsoft Azure and Cloud Foundry, supporting production workloads with high availability, security, and compliance requirements. Reliability, automation, and operational excellence are foundational to how we operate. We invest in systems and practices that scale responsibly, reduce risk, and enable engineering teams to ship with confidence. The Opportunity DemandBridge is seeking a Senior Site Reliability Engineer to own the day-to-day reliability, availability, and operational readiness of our cloud platform and Azure-based infrastructure. This role serves as the primary DevOps / SRE owner for platform stability, automation, and compliance-related tooling. This is a hands-on, high-autonomy role ideal for someone who enjoys troubleshooting across layers, improving systems through automation and documentation, and thoughtfully adopting modern tooling—including AI-assisted operational tools—to improve incident response, observability, and operational efficiency. You’ll work closely with a junior teammate and coordinate with external vendors, while remaining the lead for systems reliability and operational excellence. What You’ll Do Platform & Reliability Ownership Own and operate a production cloud platform running on Microsoft Azure and Cloud Foundry (or comparable platforms) Ensure availability, performance, and reliability across infrastructure and platform components Serve as the primary escalation point for platform-level incidents Incident Response & Operational Excellence Lead incident response, root cause analysis, and post-incident remediation Use modern monitoring, alerting, and AI-assisted observability tools to improve detection, diagnosis, and resolution of incidents Drive continuous improvements to reduce operational risk, after-hours incidents, and manual intervention Security, Certificates & Secrets Own certificate and secrets lifecycle management, including TLS automation and secure secrets handling (e.g., CredHub, Vault) Ensure secure and compliant practices around identity, access, and credential management Partner with engineering teams to embed security and reliability best practices into platform workflows Automation & Infrastructure Automate common operational tasks using Bash and/or PowerShell Support and extend infrastructure-as-code using Terraform and/or Bicep Improve platform consistency and repeatability through Git-driven, automation-first workflows Leverage AI-assisted tooling to support scripting, troubleshooting, and operational documentation Compliance & Documentation Support PCI and other compliance activities, including technical control implementation, audit support, and remediation tracking Maintain clear runbooks, diagrams, and documentation to enable repeatable operations and knowledge transfer Partner with internal teams and external auditors to support compliance requirements Collaboration & Leadership Work closely with application engineers, junior SRE/support staff, and vendor partners Provide technical guidance and mentorship to junior teammates Act as a trusted partner to engineering teams on reliability, performance, and operational readiness Qualifications & Experience Required 5+ years of experience in SRE, DevOps, or infrastructure engineering roles supporting production environments Hands-on experience with Cloud Foundry, Kubernetes, or Docker in production (Cloud Foundry preferred) Strong experience with Microsoft Azure, including networking, compute, IAM, and monitoring Strong Linux systems administration experience (RHEL preferred); comfort with Windows Server environments Proficiency in PowerShell and/or Bash scripting Solid understanding of TLS/PKI workflows, including certificate management and rotation Proven experience managing incidents end-to-end and performing root cause analysis Strong written communication skills and a disciplined approach to documentation Experience using modern automation, observability, or AI-enabled operational tools to improve reliability and efficiency Preferred (Nice to Have) Experience with BOSH, CredHub, Vault, or similar infrastructure tooling Exposure to PCI or other compliance frameworks and audit cycles Familiarity with VPN gateways, DNS management, or email infrastructure (SMTP, SPF/DKIM/DMARC) Experience operating in Git-driven, automation-heavy environments About the Team You’ll be joining a small, high-impact team responsible for the infrastructure and reliability of critical systems used across DemandBridge. We operate production workloads on Azure and Cloud Foundry and prioritize stability, security, and automation in everything we do. While much of the engineering organization focuses on application development, this role is the operational backbone—working closely with developers, junior staff, and external partners to ensure systems remain reliable, secure, and compliant. If you enjoy owning real systems, improving operational maturity, and building infrastructure that engineers and customers can rely on, this is a role where your impact will be immediate and meaningful. #DemandBridge

Lead and coach sales teams to drive revenue growth across SaaS, partnerships, and reseller channels while managing budgets, sales strategies, and cross-functional collaboration. | 5+ years senior sales leadership experience in SaaS or hospitality software, strong strategic and budget management skills, excellent communication, and ability to travel globally. | DockMaster Software is currently looking for a Director of Sales to join our team! We are seeking an experienced and strategic Director of Sales to lead our sales teams in driving growth across multiple revenue streams, including SaaS, Partnerships, and Reseller Networks. This senior management position is responsible for developing and executing comprehensive sales and marketing strategies, aligning with Dockmaster’s objectives to expand our market presence and revenue. The ideal candidate will have proven experience in the marina management or similar hospitality software industry, a strong record of success in sales leadership, and a collaborative approach to guiding a results-oriented sales team. Here is a little window into our company: Dockmaster is a leading provider of innovative marina software solutions, dedicated to equipping our customers with the tools that streamline operations, improve operational efficiency while driving revenue growth. Our largest customer concentration is in North America but are quickly expanding to have a global presence. Our motto is 'Be Humble, Stay Hungry!' The successful candidate will be based anywhere in the US, working in a remote work model! What your day will look like: • Sales Team Leadership: Oversee a team of net new sales representatives and inside sales reps. Set clear sales targets, coach team members, and create a high-performance culture • Revenue Growth: Drive revenue generation across diverse channels, including SaaS, partnerships, and reseller networks, ensuring alignment with the company’s growth objectives • Sales and Marketing Strategy: Develop the overall sales and marketing plan, collaborating with the marketing team to create integrated, impactful campaigns within the allocated budget. Guide efforts on PPC marketing, software review site partnerships, and industry trade show participation • Budget Management: Manage the departmental budget and direct marketing spend to maximize ROI, identifying and investing in high-impact initiatives • Reporting and Analytics: Create and manage sales forecasting, performance reporting, and commission plans. Regularly present sales performance insights and strategies to the executive team • Cross-Functional Collaboration: Work closely with marketing, customer success, and product development teams to support a seamless customer journey and foster ongoing revenue growth • Tools and Technology: Utilize CRM and analytics tools (e.g., Salesforce) to manage leads, pipelines, and performance reporting About You: • Education: A Bachelor's degree in Business, Marketing, Hospitality or a related field is required • Experience: 5+ years of experience in a senior sales leadership role, preferably within the marina management or hospitality software industry, with a proven track record of achieving or exceeding revenue goals • Skills: • Strong strategic thinking and business acumen with an ability to align sales strategies with company goals • Excellent communication, negotiation, and interpersonal skills • Proven experience in developing and managing budgets, commission plans, and sales performance metrics • Familiarity with SaaS sales models and channel partnership development • Experience in managing and analyzing sales and marketing data to inform business decisions • Preferred: Experience working with international teams and knowledge of regional market dynamics across North America, UK, EU and APAC • Travel: Ability to travel globally for industry events, trade shows, or team meetings • Fluent in English, both written and verbal, is essential • Legally authorized to work in the US Why Join Dockmaster? • At Dockmaster, you’ll have the opportunity to make a significant impact on our growth while working alongside a passionate team dedicated to transforming the marina management industry • This is a key leadership role, reporting directly to the CEO, with ample opportunity for professional growth, strategic influence, and direct impact on the company's success What We Offer: • Competitive salary and bonus structure based on performance • Health insurance, 401(k) with company match, and paid time off • Opportunities for professional development and career advancement For more information about DockMaster Software, please visit our website at: www.dockmaster.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Managing Director will provide critical operational leadership to a B2B software business, developing and implementing strategic plans across all major functions. This role carries full accountability for the business's results, focusing on growth and operational excellence. | Candidates should have 3-8 years of experience in senior leadership roles within B2B technology or software. A proven track record in managing teams and driving revenue growth is essential. | Valsoft is seeking a dynamic and experienced Managing Director (MD) to lead one of our B2B software businesses. ABOUT VALSOFT CORP.: Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft’s philosophy is to invest in well-established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold and create value through long-term partnerships with existing management. INVESTMENT APPROACH: Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That’s right; we don’t sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers’ and workers’ well-being over short-term goals. CULTURE: Valsoft is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble and Stay Hungry. POSITION DESCRIPTION: This position provides critical operational leadership to a B2B software business focused on solutions that automate critical operational areas for businesses. As the leader of the Business, you will be responsible for developing and implementing the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources. You will work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence. This role carries full accountability for the business's results, making it ideal for a driven leader eager to make a significant impact. KEY RESPONSIBILITIES: Key Responsibilities: Own the long-range, annual, and quarterly financial and non-financial goals Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support Attend promotional events which include but not limited to tradeshows and panels Sales and Marketing Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development Improve use of CRM and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV) ; develop performance dashboards and establish reporting process (measure NRR and MRR trends) Manage key relationships with large accounts is mandatory Customer Care/Customer Success: Execute an effective, long-term customer success program for clients Implement and maintain client support initiatives Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution Coordinate the administration of annual customer satisfaction surveys (NPS) and other communication tools Research and Development: Ensure clear product roadmaps are established, followed, and adapted to meet market needs Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers Facilitate the growth of Product Managers by aligning their activities with job descriptions Professional services: Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution margin Establish strategies to increase NRR Track results on a monthly basis Financial Management: Review with Senior Management and the team Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios Maintain annual, quarterly, and monthly revenue results/forecasts and costs Participate in the development of internal department policies and programs to support quality and growth Drive P&L, ROI, EBITDA, rule of 40 and ARR/ NRR performance of businesses and ensure companies are meeting organizational objectives Human resources: Partnering with your HR lead in: Driving talent retention and development Complying with local employment legislation Developing a true local company culture Growth through M&A: Engage in M&A activities, working closely with the Valsoft investment group on acquisition strategy and M&A initiatives Oversee post-acquisition initiatives to integrate companies into your business unit, focusing on operational transformation and implementation of efficiencies 3-8 years of experience in senior leadership roles within B2B technology, software, or enterprise services. Operational leadership experience is preferred. Proven track record in managing teams and overseeing business divisions in payments automation, document management, or ERP integration. Strong skills in developing and executing strategic business plans across multiple functions Demonstrated success in driving revenue growth and market expansion Hands-on approach to managing daily operations and improving operational excellence Exceptional leadership with the ability to inspire and manage cross-functional teams Results-oriented with a focus on achieving targets and continuous improvement Strong commitment to customer success and care Excellent communication and interpersonal skills for influencing stakeholders Innovative, proactive, and adaptable with a collaborative mindset Legally authorized to work in the US or Canada For more information about Valsoft Corporation, please visit our website at www.valsoftcorp.com

Provide desktop support by troubleshooting hardware and software issues, maintaining systems, and assisting users. | At least 2 years of desktop support experience with strong technical and communication skills. | Job Title: Desktop Support Engineer Company Overview: Valsoft Corporation is a dynamic technology company specializing in software solutions and IT services. We are committed to delivering innovative and reliable technology support to our clients, ensuring their systems operate efficiently and effectively. Role Overview: As a Desktop Support Engineer at Valsoft Corporation, you will play a crucial role in maintaining and troubleshooting hardware and software issues for our clients. You will be the frontline support, ensuring seamless technology experiences and resolving technical challenges promptly. What You'll Do: - You will provide timely and effective desktop support to end-users, resolving hardware and software issues. - You will install, configure, and maintain computer systems, peripherals, and software applications. - You will troubleshoot and diagnose technical problems related to desktops, laptops, and network connectivity. - You will collaborate with the IT team to escalate complex issues and implement solutions. - You will document support activities and maintain accurate records of incidents and resolutions. - You will assist in the deployment of new hardware and software upgrades. - You will provide training and guidance to users on best practices and technology usage. - You will contribute to continuous improvement initiatives to enhance support processes. What You Bring: - Minimum of 2 years of experience in desktop support or a related IT role. - Strong knowledge of Windows and macOS operating systems. - Proficiency in troubleshooting hardware, software, and network issues. - Experience with Active Directory, Microsoft Office Suite, and remote support tools. - Excellent communication and customer service skills. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Experience with virtualization technologies and cloud services. - Familiarity with scripting languages for automation. - Previous experience in a client-facing support role. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer access to the latest technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers page at Valsoft Corporation's website. We look forward to hearing from you!

Provide frontline desktop support by troubleshooting hardware, software, and peripheral issues, maintaining equipment, and assisting users to ensure smooth technology operations. | Minimum 3 years desktop support experience, strong OS knowledge, hardware troubleshooting skills, remote support proficiency, and excellent communication abilities. | Job Title: Desktop Support Engineer Company Overview: Valsoft Corporation is a dynamic technology company specializing in delivering innovative software solutions and IT services to a diverse range of industries. With a commitment to excellence and customer satisfaction, Valsoft fosters a collaborative environment where technology professionals can thrive and grow. Role Overview: As a Desktop Support Engineer at Valsoft Corporation, you will play a critical role in ensuring the smooth operation of our clients' technology environments. You will be the frontline support for hardware, software, and peripheral issues, providing timely and effective solutions to keep business operations running seamlessly. What You'll Do: - You will troubleshoot and resolve hardware, software, and peripheral issues for end-users. - You will install, configure, and maintain desktop computers, laptops, and related equipment. - You will provide remote and on-site technical support to clients, ensuring minimal downtime. - You will collaborate with the IT team to identify and implement improvements in support processes. - You will document support activities and maintain accurate records of issues and resolutions. - You will assist in the deployment of software updates and patches. - You will educate users on best practices and new technologies to enhance productivity. - You will escalate complex issues to senior IT staff when necessary. What You Bring: - Minimum of 3 years of experience in desktop support or a similar technical role. - Strong knowledge of Windows and macOS operating systems. - Proficiency with hardware troubleshooting and peripheral device support. - Experience with remote support tools and ticketing systems. - Excellent communication and customer service skills. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA A+, Microsoft Certified Professional, or similar. - Experience supporting enterprise-level IT environments. - Familiarity with networking fundamentals and Active Directory. - Knowledge of scripting or automation tools. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible work arrangements to promote work-life balance. - We offer access to the latest technology and tools. Ready to Apply? If you are passionate about technology and customer support, please submit your resume and cover letter to our careers page at Valsoft Corporation. We look forward to hearing from you!

Design and build user interfaces for logistics platforms, driver apps, and customer portals. Collaborate with product management and customers to ensure high-quality code and user experience. | Candidates should have 5-10 years of software engineering experience with strong front-end and Python skills. Experience in building business applications and comfort with APIs and cloud platforms is also required. | About Us Datatrac powers the last mile of logistics and we need a builder who loves creating great user experiences. The Role We’re looking for a mid-level engineer with strong UX/UI chops who can also contribute across the stack. You’ll help design and build: A web platform for logistics companies. A driver app to manage deliveries. A customer portal to place and track orders. You’ll work with a small, senior-heavy team where your voice matters and your work ships fast. What You’ll Do Design world-class, highly-functional UIs with great UX that carriers, drivers, and customers love. Build clean, responsive web and mobile UIs. Contribute to back-end development in Python. Collaborate directly with product management and customers to bring ideas to life. Ensure high code quality through testing, CI/CD, and code reviews. What We’re Looking For 5–10 years of software engineering experience. Strong front-end/UX skills (React, Angular, or similar). Solid Python skills (FastAPI, or similar). Experience building business applications. Comfort with APIs, databases, and cloud platforms. Strong communicator who thrives in a remote team. Nice to Have Mobile development experience (esp. Kotlin Multiplatform). Logistics or SaaS experience. Multi-tenant system experience. Why Datatrac Build the future of last-mile logistics tech. Remote-friendly, flexible culture. A chance to guide big pieces of the product. Competitive pay and benefits.

Lead and scale global sales and marketing teams, own the entire sales cycle, develop and execute commercial strategy, and drive revenue growth in oil and commodities trading software solutions. | 12-15 years experience with 5-7 years in B2B SaaS sales in oil trading or commodities, proven global enterprise sales leadership, strong industry network in oil & gas, and experience managing international sales teams. | Inatech (A subsidiary of Valsoft) is looking for a confident, highly motivated, and results-driven Head of Business Development to lead and scale its global sales function. This is a fully remote position, reporting directly to the CEO of Inatech. About Inatech: Inatech is a global pioneer in intelligent cloud-based energy trading risk management and fuel management solutions. We leverage the deep industry expertise and knowledge of the world’s largest commodity trader - building a strong foundation for innovation and problem-solving. Our heritage is operating in a vertically integrated business—production, refining, marketing, trading, and retail of energy products. We serve the value chains across the energy and fuel markets with scalable, decision-support systems that help you stay a step ahead of the competition whilst maximizing investments. Our customers benefit from an international delivery model that provides the competitive edge needed to thrive in today’s dynamic markets. We can proudly say that over the last 20 years, Inatech has established a legacy in the energy commodity segment with an expansive global footprint, research-driven innovation, and strong customer support. About Valsoft Corp.: Established in Canada in 2015, Valsoft has grown to a global portfolio of 113+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft’s philosophy is to invest in well-established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold and create value through long-term partnerships with existing management. Culture: Inatech is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble and Stay Hungry. Position Description: As Head of Business Development, you will play a key role in shaping and executing the Inatech’s growth strategy. You will build scalable, high-velocity sales processes, manage a sales & marketing team, own the sales cycle end-to-end, and establish an efficient customer acquisition engine. You will collaborate closely with the Chief Executive Officer and cross-functional teams to ensure commercial alignment with marketing, customer success, and product development. Job Summary: We are seeking a dynamic and result-oriented Head of Business Development to lead and scale our global sales & marketing initiatives focused on software solutions for the oil trading, distribution, fuel wholesale, and commodities trading sectors. This strategic leadership role will drive global market expansion, enterprise sales performance, and revenue growth across key geographies, with a strong focus on downstream oil business solutions. Key Responsibilities: Own the entire sales cycle from lead generation and qualification to deal negotiation and closing. Co-develop Inatech's commercial strategy Design and implement scalable sales strategies aligned with the set commercial strategy and company objectives. Leverage modern sales tools and AI to enhance pipeline management, forecasting, and productivity. Analyze performance metrics and market trends to guide data-driven decisions. Represent the company at industry events, conferences, and client meetings. Provide market feedback to the product team to inform roadmap and innovation. Identify and pursue large-scale opportunities with oil refineries, distribution companies, and trading houses across regions. Build and lead a high-performance international sales & marketing team, including setting targets, coaching, and performance management. Drive enterprise-level sales of ETRM and Marine Fuel Management software to clients in the oil & gas and commodities domain. Leverage existing industry connections and knowledge to influence and close strategic deals. Lead high-value, complex sales cycles with CXO-level engagement. Oversee marketing, lead generation, sales qualification, and conversion strategies globally. Ensure consistent and methodical pipeline development across regions. Own quarterly and annual sales targets with a clear focus on revenue and market share expansion. Build and maintain executive-level relationships with IT, procurement and business decision-makers in target companies. Partner with product and delivery teams to ensure seamless client experience from pre-sales to implementation. Qualifications & Experience: Strong communication and presentation skills, highly self-motivated, entrepreneurial mindset, and results oriented. Minimum 12-15 years of total experience with at least 5-7 years in selling B2B SaaS software solutions to oil trading, downstream distribution, or commodities trading firms. Strong industry network within IT- and procurement departments of oil refineries, fuel distributors, and trading companies. Proven leadership success in global enterprise sales leadership with consistent achievement of sales targets, scaling B2B SaaS sales operations. Demonstrated ability in selling any ERP or packaged software, particularly solutions related to supply chain, trading, or operations in the oil & gas domain and sales productivity/AI tools. Experience in building and managing global sales teams, including cross-border operations with modern SaaS go-to-market (GTM) strategies and sales processes. Strong understanding of international markets and regulatory landscapes in oil & energy (with a focus on the USA). Preferred Skills: Deep understanding of the downstream oil business and value chain. Strong negotiation, presentation, and consultative selling skills. Experience working with CRM systems (e.g. Zoho, Hubspot, Salesforce, etc.) Ability to work in a fast-paced, results-driven environment. Willingness to travel domestically and internationally as required. Employee Perks: Remote-first, global working environment. High-growth company with entrepreneurial culture. Direct exposure to executive leadership and decision-making. Opportunity to make a measurable impact in a portfolio business. Ready to join a collaborative and innovative team where you can make an immediate impact?

Design, develop, and maintain scalable automation frameworks while executing various types of testing across applications. Collaborate with cross-functional teams to ensure exceptional product quality and validate data pipelines. | Candidates should have 4-5 years of automation testing experience and 8+ years in total QA, with a strong understanding of US Healthcare domain. Technical skills in Java, automation frameworks, ETL validation, and various testing tools are essential. | Chordline Health is seeking a highly experienced and versatile Software Development Engineer in Test (SDET) with 4–5 years of focused automation testing experience and 8+ years overall in Automation, ETL, and Manual QA. This role combines deep US Healthcare domain expertise with strong technical skills across automation frameworks, ETL validation, and manual QA. You’ll work on complex client-server and web-based applications, validate data pipelines, and collaborate with cross-functional teams to ensure exceptional product quality. What You'll Do: Design, develop, and maintain scalable automation frameworks using Selenium WebDriver, Playwright, and other modern tools. Execute functional, regression, integration, and end-to-end testing across frontend, backend, APIs, and data pipelines. Validate ETL workflows and perform backend database testing using SQL and PL/SQL. Conduct RESTful API testing using Postman and automation tools like RestAssured. Collaborate with cross-functional teams to ensure quality across Agile, Scrum, and Waterfall projects. Analyze requirements, user stories, and defects; create and manage test plans, test cases, and traceability matrices. Integrate automated tests into CI/CD pipelines using Jenkins, GitLab, and GitHub Actions. Maintain documentation and test artifacts using Jira, Confluence, and test management tools. What We're Looking For Experience & Domain Knowledge 4–5 years in automation testing, 8+ years total in QA (automation, ETL, manual). US Healthcare: HIPAA compliance, HL7/FHIR standards, claims adjudication, payer/provider systems. Technical Skills: Languages: Java, JavaScript, TypeScript, Python, Bash, Groovy Testing Frameworks & Tools: Selenium WebDriver, Playwright, Nightwatch.js, Cucumber, Appium, BrowserStack, Pytest, TestNG, JUnit, Maven, BDD (Cucumber), POM (Page Object Model) DevOps & Automation: Docker, Kubernetes, AWS, GitLab Pipelines, Jenkins (including Pipelines), GitHub Actions, LaunchDarkly (Feature Flagging) Databases & ETL: MySQL, MongoDB, Oracle (PL/SQL), SQL Server, Data warehouse concepts, normalization, SQL scripting Project & Test Management: Jira & Jira Advanced Roadmaps, Xray, TestRail, Zephyr, HP ALM, Confluence Version Control: GitHub, Teamcity Methodological Strengths Strong knowledge of QA principles, SDLC, STLC, Agile, Scrum, Kanban, and defect lifecycle. Proven experience building and scaling automation frameworks using Data-Driven and Behavior-Driven models. Expertise in cross-browser and cross-platform testing environments. Nice to Have ISTQB or equivalent certification. Experience with performance testing tools (JMeter, Gatling). Exposure to cloud platforms (AWS, Azure, GCP). Soft Skills Analytical mindset with strong problem-solving abilities. Excellent communication and collaboration skills. Detail-oriented and quality-focused.