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Develop and maintain backend systems with a focus on data engineering and cloud-native microservices. | 4-5+ years backend experience, strong communication, UI/UX background, and familiarity with cloud-native architectures. | Insight Global is looking for a Senior Software Engineer to join our customers quickly growing and robust team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience 4-5+ years of backend experience Excellent communications skills, both written and verbal Expertise in data engineering concepts of SQL, ETL, data warehousing and data streaming UI/UX Background Familiarity with cloud-native architectures and microservices Need skillset to be able to mock up designs Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Lead client-facing innovation projects focusing on AI strategy, process improvement, and change enablement. | Requires 5+ years in innovation, strategy consulting, or digital transformation with strong facilitation, analytical, and communication skills. | Job Type: FTE Level: Mid-level Department: Innovation & Strategy Location: Remote (US or Canada) Rate: $125,000-$145,000 USD (rates vary in Canada) Position Overview Cyclotron is seeking Innovation Strategists to deliver client-facing innovation projects focused on AI strategy, process improvement, and change enablement. Strategists design and facilitate workshops, develop governance frameworks, and translate business objectives into actionable plans, ensuring solutions are practical and scalable. Responsibilities • Execute innovation and AI strategy projects for clients • Design and deliver workshops for strategy assessment and roadmap development. • Develop governance models and risk mitigation strategies. • Collaborate with business leaders to translate objectives into execution plans. • Prepare client deliverables including strategy decks and operational playbooks.. • Support account planning and pre-sales efforts • Contribute to internal knowledge base and best practices. Qualifications • 5+ years in innovation, strategy consulting, or digital transformation. • Experience facilitating workshops and engaging stakeholders. • Experience with AI tools and enterprise AI enablement preferred. • Strong understanding of business process design and governance • Clear communication skills - both written and verbal, including the ability to collaborate. • Strong analytical skills - ability to synthesize complex concepts and develop actionable plans. • Ability to clearly develop and articulate messages to a variety of audiences. • Organized with a natural inclination for planning strategy and tactics. • Experience with large-scale organizational technology efforts • Self-starter with the ability to quickly learn new business processes and applications and work independently. • Ability to manage and execute activities with the flexibility to adjust plans quickly, as needed. • Sanitized examples of deliverables will be required Additional Knowledge & Skills • Consulting experience preferred. • Strategic storytelling and executive presence. About The Company Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries. What We Can Offer Cyclotron offers a comprehensive benefits package designed to support our employees’ well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums. Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all. Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do. Powered by JazzHR HSDaZ7NGPF

Provide senior-level infrastructure support focusing on GPU hardware, networking, Linux, and data center operations. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, and automation skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Provide remote Tier 2 support, manage client environments, automate tasks, and ensure client satisfaction in a nearshore MSP setting. | Requires 3-5 years MSP experience, strong networking, Windows Server, Active Directory, PowerShell scripting, virtualization, and MSP tooling knowledge. | This post is exclusively for our Nearshore team. Candidates must be pre-qualified, if you wish to apply please email resumes@caperion.net and state why you believe you would be a good fit. Failure to complete this step first means your application will be instantly discarded. Side-stepping our process will disqualify you from all job opportunities in the future. We're an IT consulting firm and managed service provider headquartered in Delray Beach, Florida, in business over 20 years. We support commercial businesses across our region and nationally with managed IT, cybersecurity, cloud infrastructure, connectivity and data protection. Our nearshore team isn't a call center or an overflow queue. You'll be a full member of our technical staff, working the same clients, the same tickets, and the same escalation path as our US based engineers. HOW WE WORK We own the outcome, not the ticket. Anyone can close a ticket. We stay with a problem until the client's business is actually working again. As we tell our clients: backup without monitoring is just hope — we don't hope, we verify. Documentation is the job, not the paperwork after the job. If it isn't written down, it didn't happen, end of story. We invest in people who invest in themselves. We set annual education and certification benchmarks, and we back them with time and funding. Techs who grow here move up here, diligence and loyalty are rewarded. One team, multiple countries. Our engineers nearshore and US are peers. Same standards, same expectations, same respect. Clients know our names. We're not a portal and a queue. Our clients call people they know, and we answer. What you'll do • Provide remote help-desk and escalation support for end users • Serve customers handling tickets up through your Tier 2 skill set • Install, configure, and troubleshoot desktop, server, and network hardware • Build, monitor, and maintain full client environments — on-premise, cloud, and hybrid • Configure and maintain secure connectivity across multiple sites, hosting environments, and remote staff • Monitor and service backups, security systems, and other critical services • Work on design projects covering environments, connectivity, and cybersecurity • Write scripts to automate repetitive work and reduce error • Create training materials and lead training sessions for staff on new procedures and technologies • Provide end-user training on equipment and applications • Complete assigned research and project work • Communicate clearly with clients and teammates by phone and email • Follow up after job completion to confirm the client is genuinely satisfied • Document every call, email, and service request in our ticketing system • Take your turn on the after-hours emergency phone rotation as needed • Support the team during disaster scenarios or planned projects that fall outside normal hours • Back up lower-tier staff as needed — everyone here does work below their pay grade sometimes Requirements • Professional English fluency, written and spoken. You'll be on the phone with US clients daily. • Strong networking fundamentals: subnetting, routing, NAT, network design • Windows Server (2012–2025+), Active Directory, Group Policy • Microsoft 365 and Azure/Entra administration • Firewalls, routers, managed switches, VLANs • Windows desktop OS (10/11) and common business applications • Command line and PowerShell scripting • Virtualization: VMware and Hyper-V • Solid grasp of modern security concepts across IT disciplines • Reliable high-speed internet and a suitable remote work environment Strongly preferred • Experience with MSP tooling — PSA/ticketing, RMM, and multi-tenant platforms (Connectwise and Automate) • AWS administration • macOS support experience • Multi-WAN, wireless, and failover troubleshooting • IP telephony • Backup and disaster recovery platforms • Power BI What matters as much as the technical list • Attention to detail that borders on stubborn • Organized, logical, and calm under a deadline • Able to explain complex things to people who aren't technical, without condescension • Reliable. Consistent attendance and follow-through are non-negotiable here. • Wants to grow, and will say so EDUCATION AND WORK HISTORY REQUIREMENTS: • Four-year degree or equivalent technical training and demonstrated experience • Minimum 3-5 years working in similar roles, ideally at an MSP • Technical Certifications (CompTia, MS, Cisco, ITIL, similar) are strongly preferred • Ongoing continuing education is expected, with annual education and certification benchmarks we help you meet Benefits • Salary package, Vacation, etc, as discussed with agency. HOW TO APPLY: Use this website to apply. Please complete every section — incomplete applications will be rejected and not considered.

Develop and scale distributed applications for LinkedIn's personalization platform with technical leadership and best engineering practices. | Experience in software design and development with programming skills in Python, JavaScript, or similar languages, and knowledge of scalable infrastructure and web services. | LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Team Description You will be part of the team responsible for building and evolving LinkedIn's personalization platform - the foundational infrastructure that enables every product team across LinkedIn to deliver personalized, intelligent, and context-aware experiences to over a billion members and enterprise customers. The personalization platform team makes every interaction on LinkedIn more relevant, valuable, and effective - enabling members to discover the right opportunities, connect with the most meaningful people and content, and help enterprise customers find and engage the right talent, leads, or learners. By empowering these experiences, we help members become more productive and successful while enabling organizations to achieve their business goals more efficiently. The systems the team builds empowers LinkedIn's product teams to rapidly experiment, learn, and deliver differentiated experiences that drive member satisfaction, engagement, and enterprise productivity. Responsibilities • You will scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality. • You will develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7. • You will produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration. • You will provide technical leadership, driving and performing best engineering practices to initiate, plan, and execute large-scale, cross functional, and company-wide critical programs. Identify, leverage, and successfully evangelize opportunities to improve engineering productivity. Qualifications • BA/BS in Computer Science or related technical field or equivalent practical experience • 1+ years of industry experience in software design, development, and algorithm related solutions • Experience programming in languages such as Python, Java, JavaScript, React, C/C++, C#, Objective-C, Ruby, etc. Preferred Qualifications: • Experience in designing and building infrastructure and web services at large scale. • Expert knowledge of computer science, with strong competencies in data structures, algorithms, and software design. • Proven coding skills in Python or JavaScript/AJAX, database design and SQL, and/or knowledge of TCP/IP and network programming. • Experience building web applications and services with IDEs, ant, JUnit, etc. • Experience with relational databases (transactional and non-transactional), database architecture, and distributed transaction management. Suggested Skills: • API Development • Programming Proficiency • Performance Optimization and Monitoring • Collaboration Additional Information You will Benefit from our Culture We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $124,000 - $167,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: • Documents in alternate formats or read aloud to you • Having interviews in an accessible location • Being accompanied by a service dog • Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

Manage front desk operations including patient check-in/out, appointment scheduling, insurance verification, and records management in a dental clinic setting. | Experience in dental or healthcare office administration, knowledge of dental insurance and billing, proficiency with PMS and EHR systems, and strong customer service skills. | Job Overview We are seeking a dynamic and detail-oriented Front Office Administrator to join our team. In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring a welcoming and organized front desk environment. Your expertise in dental administrative support, electronic dental records management, and dental insurance knowledge will be essential to streamline clinic operations. This position offers an exciting opportunity to contribute to high-quality patient care through efficient office management, accurate documentation review, and exceptional customer service. The ideal candidate will bring strong computer skills, clinic experience, and a passion for healthcare administration. Duties • Greet patients and visitors warmly while managing check-in and check-out processes with professionalism and efficiency • Schedule appointments using PMS software such as Sensei & Opendental • Verify patient insurance coverage, explain billing procedures, and assist with Medicare inquiries • Review and update patient records ensuring compliance with HIPAA and clinical confidentiality policies • Process dental claims including CDT coding, ICD-9/10 coding, and medical billing procedures accurately • Manage electronic health records (EHR) systems Sensei & Opendental to maintain comprehensive patient documentation • Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing outstanding patient service • Assist with clinical documentation review, care plans, and health information management tasks • Maintain filing systems for medical records and perform data entry tasks such as 10 key typing with precision • Support clinic staff by performing clerical duties including faxing, scanning, and office supply management • monitor and request office supplies as needed • oversee maintenance office equipment • handle all incoming and outgoing mail • coordinate with staff to ensure the office is fully staffed during business hours • maintain a clean and welcoming office environment • assist with hiring office staff as needed • maintain the training records for staff and manage necessary staff training and various compliance • coordinate treatment with other offices (referrals, xrays/imaging, records release forms) • coordinate lab work pick up and delivery and ensure cases have arrived before the patient arrives Qualifications • Proven experience in a dental office setting or healthcare environment with strong clerical skills • Familiarity with PMS such as Sensei & Opendental • Knowledge of dental insurance processes including Medicare billing and HIPAA regulations • Ability to perform dental coding (CDT) accurately for billing purposes • Excellent customer service skills with a professional phone manner and attention to detail in documentation review • Bilingual abilities are a plus to effectively communicate with diverse patient populations • Strong computer skills including proficiency in Microsoft Office applications and electronic health records management • Experience working in dental clinics or clinics specializing in specific healthcare services is advantageous • Demonstrated ability to handle sensitive information confidentially while maintaining clinical confidentiality policies • Manage patient records and make sure they are complete (including forms signed/scanned) Join our team to help deliver exceptional patient experiences through efficient front desk operations! We are committed to fostering a supportive work environment that values your expertise in healthcare administration. This paid position offers the chance to grow your career while making a meaningful difference in patients’ lives. Pay: $50,000.00 - $60,000.00 per year Benefits: • 401(k) matching • Health insurance • Paid time off Education: • Bachelor's (Preferred) Work Location: In person

Coordinate patient treatment plans, scheduling, insurance claims, and patient communication in a dental office setting. | At least 1 year dental office experience, strong communication skills, ability to work collaboratively, and motivation to grow. | We are a dynamic and busy dental office in downtown Raleigh (visit us at www.hsdentist.com) and are seeking a motivated and dedicated Treatment Coordinator to join our expanding team. This role offers significant opportunities for both career growth and income advancement for the right person. Pay rate will be determined based on experience. Key Responsibilities: • Present and explain detailed treatment plans to patients • Discuss case fees and financial options in a clear and compassionate manner • Schedule and manage patient appointments efficiently • Verify and handle dental insurance claims and inquiries Qualifications: • Minimum 1 year of experience in a dental office is required • Knowledge of Open Dental software is a strong plus • Strong communication skills with a positive, upbeat attitude • Ability to follow directions and work collaboratively in a team setting • Highly motivated with a desire to grow within the company What We Offer: • Competitive pay based on experience • Opportunities for professional development and career growth • Supportive team environment • A thriving, patient-focused office in a convenient downtown Raleigh location If you’re driven, passionate about patient care, and eager to grow in a supportive and professional environment, we’d love to hear from you! Job Type: Full-time Pay: $20.00 - $26.00 per hour Benefits: • 401(k) matching • Dental insurance • Paid time off • Retirement plan Experience: • Dental office: 1 year (Required) Ability to Commute: • Raleigh, NC 27605 (Required) Work Location: In person

Design AI training tasks based on real structural engineering problems and evaluate AI-generated responses for technical accuracy. | Degree in civil or structural engineering, applied experience with structural analysis and design software, proficiency with OpenSees, and familiarity with design standards like ACI 318 and AISC 360. | Structural Engineer — AI Task Creator About The Role What if your expertise in structural analysis and seismic design could teach AI to think like an engineer? We're looking for structural and civil engineers based in the US to design, create, and evaluate AI training tasks rooted in real-world structural engineering challenges — from pushover analysis and retrofit design to code-compliant detailing and finite element simulation. You won't need to be an AI researcher. You'll bring the engineering judgment; we'll provide the framework. Each task you create is a small, well-defined engineering challenge with three parts: a clear problem statement for the AI model, a deterministic checker that scores the model's answer, and a trusted reference solution that proves the task is solvable. Your domain knowledge in tools like OpenSees, ETABS, and SAP2000 — and standards like ACI 318, AISC, and Eurocode — is exactly what's needed to push AI capability forward in structural engineering. This is a fully remote, flexible contract role for practicing or experienced structural engineers who want to work at the intersection of their discipline and cutting-edge AI. • Organization: Alignerr • Type: Hourly Contract • Location: Remote • Commitment: 10–40 hours/week What You'll Do • Design AI training tasks based on real structural engineering problems — spanning analysis, design, simulation, and code compliance • Write clear, precise problem statements that test an AI model's ability to reason about structural behavior • Develop deterministic scoring checkers and reference solutions for each task • Draw on your experience with OpenSees to build realistic, well-scoped tasks • Create tasks covering areas like pushover analysis, seismic design, FEA modeling, reinforced concrete design, steel connection detailing, and structural retrofit • Evaluate AI-generated responses for technical accuracy, engineering soundness, and adherence to relevant standards (ACI 318, AISC, Eurocode) • Provide structured, expert feedback that helps improve AI performance in the structural engineering domain • Work independently and asynchronously — fully on your own schedule Who You Are • Degree in Civil Engineering, Structural Engineering, or a closely related field (BS required; MS or PhD is a plus) • Applied experience in structural analysis and design — you've used the software and applied the codes in practice • Proficient with OpenSees • Familiar with design standards such as ACI 318, AISC 360, or Eurocode (EN 1992, EN 1993, EN 1998) • Comfortable with concepts like pushover analysis, response spectrum analysis, nonlinear modeling, or performance-based design • Able to formulate engineering problems clearly and write unambiguous problem statements • Detail-oriented, methodical, and self-motivated when working independently • Strong written communication skills in English Nice to Have • Experience with finite element analysis (FEA) beyond commercial software — e.g., scripting in OpenSees Tcl/Python • Background in seismic assessment, retrofit design, or performance-based earthquake engineering • Familiarity with reinforcement learning, AI training workflows, or prompt engineering • Published research or professional project work in structural or earthquake engineering • PE, SE, or Chartered Engineer registration • Experience mentoring, teaching, or creating educational engineering content Why Join Us • Work at the cutting edge of AI and structural engineering — a rare intersection with enormous potential • Collaborate alongside leading AI research labs on projects that matter • Fully remote and flexible — set your own hours and work from anywhere • Freelance autonomy with the structure of meaningful, intellectually engaging work • Your engineering expertise directly shapes how AI learns to reason about the built environment • Potential for ongoing work and contract extension as new projects launch • No AI or machine learning background required — your structural engineering knowledge is the expertise we need

Lead design, implementation, and scaling of core backend systems and data pipelines with cross-functional collaboration. | 8+ years software engineering experience with expertise in system architecture, backend development, cloud technologies, and secure systems. | Company Overview: The client is a venture-backed startup simplifying access to essential benefits for frontline workers. Their AI-powered platform helps employees easily find and apply for benefits like childcare, elder care, and nutrition programs. With backing from major enterprise retail investors and $2.5M secured in funding, they're expanding their reach to serve leading retailers, healthcare providers, and Fortune 500 companies. Our diverse, remote-first team is spread across the globe, united in our mission to empower employees and create healthier workplaces. They're currently on the brink of Series A funding, which means you'll have the opportunity to join them at an exciting stage of growth. Your Role: • Take ownership of designing, implementing, and scaling the platform's core backend systems and data pipelines. • Lead end-to-end development for critical platform features, ensuring quality, performance, and scalability. • Define the architecture and standards for identity management, security solutions, and third-party API integrations. • Champion best practices in reliability engineering, DevOps, and infrastructure-as-code across the engineering team. • Collaborate with cross-functional teams, including product, design, and data, to shape the future of the platform. • Collaborate with a small team of experienced engineers on full-stack development, impacting both backend systems and frontend technologies This role involves both hands-on technical work and high-level problem-solving. You Bring: • 8+ years of experience as a software engineer, with a proven track record of leading complex projects end-to-end. • Expertise in system architecture, designing scalable and reliable software solutions. • Strong backend foundation (Node.js, Python, Javascript, etc.), with proficiency in modern cloud technologies (AWS or similar). • Experience implementing secure systems, including best practices for handling sensitive data and integrating identity verification. • Ability to balance strategic thinking with hands-on execution. • Experience building and shipping scalable software Bonus points: • Experience automating complex processes (e.g., eligibility checks, fraud detection) • Experience building systems handling large volumes of sensitive data (privacy/security focus) • Experience integrating identity verification features (facial recognition, document verification) What They Offer: • Competitive salary per year + Stocks + PTO depending on level and experience • Equity in a high-growth startup • Comprehensive benefits package (tailored to your location) • The opportunity to make a tangible impact on people's lives • A collaborative, remote-first culture Interview Process: • Screening • 45-minute chat with our Head of Product • Culture-fit interviews with 2-3 team members across different functions • 1-hour technical assessment (collaborative problem-solving) • Final interview with founders and offer presentation This is an immediate hire, so apply today if you're ready to build the future of population care!

Define and execute member experience strategy across channels while leading and scaling the CX team and partnering cross-functionally to optimize retention and service quality. | 8+ years in customer operations with 3+ years leadership, strong analytics, CX tooling experience, and proven customer satisfaction improvement. | About Us Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits. We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers in most states. For less than $100 per year, Dutch offers real relief and convenience for pets and their families. As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.” Here’s what other customers have said about Dutch Vet: "The easiest vet visit you'll ever have.” "More thorough than my in-person vet.” "No nonsense, quick, easy and friendly veterinarian. Much cheaper than our regular local vet that couldn’t get us in. So glad I found Dutch!" Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made-up of successful startup founders (Hims, PlushCare, Nasty Gal) with expertise in scaling enterprises (TripAdvisor, Walmart, BARK). Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care. The Role We're looking for a Director of Customer Experience to own the full member journey — from the moment someone signs up to the ongoing relationship we build with them over years of pet care. This is a senior leadership role at the intersection of operations, product, and brand: you'll shape how Dutch members feel at every touchpoint, build and scale the team that makes it happen, and advocate relentlessly for the customer inside the organization. You'll report directly to the VP of Operations and work closely with Clinical, Product, Engineering, Marketing and Finance to make sure our customer experience isn't just a support function — it's a competitive advantage. \n WHAT YOU'LL DO: Member experience strategy. Define what a world-class Dutch experience looks like across every channel — messaging, email, live support, prescription delivery, and everything in between. Set the vision, build the roadmap, and hold the bar. Support operations. Lead and grow our CX team, including team leads, support specialists, and CX ops. Own hiring, onboarding, performance management, and team culture. Build systems that scale without sacrificing the warmth and responsiveness that make Dutch different. Voice of the customer. Own NPS, CSAT, and member retention metrics. Build the listening infrastructure — surveys, tagging, trend analysis — that turns member feedback into actionable product and operational insights. Make sure leadership hears what members are actually experiencing. Cross-functional advocacy. Partner with Product and Engineering to surface and prioritize member pain points. Partner with Clinical to ensure the handoff between vet care and member support is seamless. Partner with Growth to understand what's bringing members in and what's keeping them. Tooling and process. Evaluate, own, and improve the tech stack that powers CX — help desk software, CRM, automation, AI-assisted workflows. Build for efficiency without losing the human touch that pet parents need when they're worried about their animals. Quality and compliance. Ensure support interactions meet Dutch's quality standards, and that the team operates within relevant regulatory guidelines for a telehealth environment. Core Metrics NPS CSAT Response Times SLA adherence on all channels (email, chat, live phones, SMS) Review Site Ratings Refund Rate Cancellations & Retention WHAT YOU'LL BRING: You have 8+ years of customer experience or customer operations experience, including at least 3 years in a leadership role. You've built and scaled CX teams at a DTC, health, or subscription company — ideally in an environment where the stakes were high and the margin for error was low. You lead with empathy, but you're also deeply analytical. You know how to use data to diagnose problems, prioritize work, and make the case for investment. You're comfortable presenting to executives and equally comfortable getting into the weeds with your team on a thorny support issue. You have a strong point of view on what great customer experience looks like — and the experience to back it up. You don't just respond to problems; you build systems that prevent them. Passion for animals is a genuine plus. Our members are reaching out because they're worried about their pets. The right person for this role feels that weight and uses it as motivation. Specifically, you bring: A track record of improving customer retention and satisfaction at scale Experience owning CSAT, NPS, and related metrics as a business driver — not just a reporting exercise Strong people leadership: you know how to hire well, develop your team, and build a culture people want to be part of Experience working in a cross-functional environment where CX doesn't own everything but influences everything Familiarity with modern CX tooling (Zendesk, Intercom, Kustomer, Gorgias, Gladly) and a strong opinion about how AI and automation should (and shouldn't) be used in member support Excellent written and verbal communication — you can write a sharp escalation policy and a thoughtful member-facing apology email with equal facility Comfort in a fast-moving, high-accountability startup environment WHAT SUCCESS LOOKS LIKE: In your first 90 days, you've done a deep audit of the current member experience, built relationships across the org, and have a clear picture of the biggest gaps between where we are and where we need to be. At six months, you have a roadmap the team believes in, the key hires in place, and early movement on the metrics that matter most. At a year, Dutch members notice the difference — and our data reflects it. WHY WORK FOR DUTCH? Competitive salary range between $150,000 - $180,000 Health, Dental, and Vision Insurance Life and Disability Insurance Flexible PTO Mental Wellbeing Options Robust Holiday Schedule Retirement savings plan Growth Opportunities DUTCH'S GUIDING PRINCIPLES: Pets First – business and medical decisions are always guided by the pet's best interest. We'll never compromise on pet health and we're all here because we care about their well-being Agile Like a Cat – We have a bias toward swift action, while maintaining quality and accuracy. For us, that means being able to turn on a dime, like a cat, analyze our options – even ones that may not be on the table – then execute without perfection getting in the way Creativity is our Catnip – Creativity feeds us and helps us push boundaries to always find better solutions, making the complex more accessible and easier to understand Be the Human Your Dog Thinks You Are – Be kind, show care for your colleagues, and even if you're an expert - give others context, reinforce the positive, and help them understand. Dutch is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected status. Accommodations are available on request for candidates taking part in all aspects of the selection process. \n $150,000 - $180,000 a year \n