Nscale

Develop and execute account-based demand generation programs to drive pipeline for enterprise audiences. | 5+ years B2B demand generation or ABM experience, proficiency in HubSpot and CRM, marketing to technical buyers in cloud or AI sectors. | About Nscale At Nscale, our Marketing team plays a critical role in driving the adoption and engagement of our sovereign AI cloud platform. We take a data-centric approach to connecting with our core audience, ensuring their needs are understood and reflected in our marketing strategies. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Come join the team and join us in building the technology that powers the future! About the Job Reporting to the Senior Growth Marketing Lead, you'll own account-based demand generation programs that turn engagement from Nscale's enterprise audiences into qualified pipeline. You'll hit the ground running with ABM, using target-account priorities, buying committees, intent, engagement and sales insight to build and execute integrated programs across curated events, email, paid media, content syndication, webinars and retargeting, to name a few. You'll also own the nurture and follow-up journeys that move prospects from first engagement through to meaningful sales conversations, and help turn successful account plays into repeatable programs across segments and regions. You'll work closely with the Commercial Team, Product Marketing, Sales, Content & Brand, Developer Marketing, Marketing Operations, Partnerships, and Global Events to bring campaigns to market with speed and commercial impact. Responsibilities Own the development and execution of account-based demand generation programs for priority enterprise audiences. Build target-account programs from the ground up, including segmentation, buying-committee mapping, campaign hypotheses, messaging, channel mix and follow-up. Collaborate with Sales to align on account priorities, engagement plans, signals, handoff and next actions. Plan, launch, and optimize integrated campaigns across curated events, email, paid media, content syndication, webinars, outbound support and retargeting. Build and optimize nurture journeys by persona, funnel stage, product interest, intent and account fit. Define campaign logic, engagement signals and follow-up rules that move prospects through qualification and into pipeline. Use account intent, campaign engagement and sales feedback to identify which accounts are progressing and where further intervention is needed. Partner with Product Marketing, Content & Brand, and Developer Marketing to turn technical narratives into campaign-ready assets. Partner with Global Events on demand motions around roundtables, conferences and field programs, from pre-event campaigns through post-event follow-up. Work with Marketing Operations to improve targeting, scoring, routing, attribution and account-level reporting. Stand up entirely new motions from a blank page where no program, template or playbook exists yet, taking them from first hypothesis to live campaign to documented, repeatable process. Use AI, martech, campaign data and sales feedback to personalize programs, analyze performance and turn wins into repeatable playbooks. Who You Are You're commercially minded, resourceful, and comfortable in ambiguity. You move quickly from idea to execution, build structure where none exists, and turn early learnings into something repeatable. You care less about campaign activity than about whether the right accounts are engaging, progressing and converting into pipeline. 5+ years in B2B ABM, demand generation, lifecycle, campaign or growth marketing, with hands-on experience building and running account-based programs for enterprise audiences. A track record of building programs from scratch rather than inheriting them: you've launched motions with no existing playbook, tooling or precedent to work from, and got them producing pipeline. You know how to move from a target-account list to an executable program, including segmentation, buying committees, messaging, channel orchestration, sales alignment, nurture and measurement. Hands-on program experience across nurture flows, email, webinars, event-led motions, content syndication or paid campaigns, and you can say what you changed and what it did. A technical product background, ideally cloud, infrastructure, SaaS, AI or developer tools, with experience marketing to technical buyers such as engineering, IT, data or infrastructure teams. Fluency in marketing automation and CRM, particularly HubSpot. An analytical eye: you read campaign and account-level performance and find practical improvements rather than just reporting numbers. Strong project management and writing skills, whether producing assets yourself or briefing others. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity + bonus) with reviews every 12 months. 🚀 Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $90,000—$150,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Provide senior-level infrastructure support focusing on GPU fleets, networking fabrics, and data center operations with escalation and incident management. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, automation, and leadership skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Provide senior-level infrastructure support focusing on GPU hardware, networking, Linux, and data center operations. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, and automation skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Lead treasury policies, governance, liquidity risk oversight, covenant compliance, bank deliverables, and senior-level treasury reporting. | 12+ years in corporate treasury or finance with strong knowledge of debt agreements, treasury controls, and senior-level liquidity reporting. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About The Role (Job Purpose) Nscale is seeking a senior treasury professional to help lead treasury policies, governance, liquidity risk oversight, covenant compliance, bank deliverables, and senior-level treasury reporting. The person in this seat will help institutionalize a best-in-class treasury control environment while also instituting processes to track covenant compliance across various entities and numerous loan agreements, and maintain materials needed for executive decision-making, lender engagement, and rating agency readiness. What You’ll Be Doing (Responsibilities) What you will own • Own the company’s treasury risk and governance framework, including covenant monitoring, compliance certificates, bank reporting obligations, treasury policies, and related controls • Lead treasury SOX design, documentation, testing support, and control enhancement in partnership with accounting, audit, and controllership • Oversee enterprise liquidity reporting and key treasury metrics for the Treasurer, CFO, and other senior forums • Coordinate preparation of materials for rating agencies, lenders, risk committees, and boards, including liquidity, leverage, covenant, and market risk reporting • Develop reporting on interest rate, FX, counterparty, and refinancing risk exposures and recommend mitigation strategies • Partner with capital markets and treasury operations to ensure new facilities are onboarded cleanly into ongoing compliance and reporting processes • Drive process improvement, automation, and data quality across treasury reporting What success looks like • No surprises on covenants, reporting deadlines, or control obligations • Leadership receives clear, Board-ready, reporting and detailed overviews of treasury metrics • Treasury maintains a scalable governance architecture that can support larger and more complex financing activity About You (Skills / Qualifications) • 12+ years of experience in corporate treasury, corporate finance, or a closely related field • Strong understanding of debt agreements, compliance mechanics, and treasury controls • Experience building senior-level liquidity reporting, audit committee materials, and ownership of Treasury policies What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package (base + equity) with reviews every 12 months. 🚀 • Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. Interview Process • Phone screen • Coding interviews • Hiring Manager interview Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Provide technical support and ensure reliability and scalability of data center infrastructure through ticket handling, troubleshooting, and collaboration. | 2-4 years experience in support or infrastructure engineering with knowledge of Linux, networking, virtualization, and scripting. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About The Role Preference for West Coast Candidates We’re looking for an Engineer that has good people, leadership & technical skills. • A technical expert responsible for ensuring the efficiency, reliability, and scalability of data center infrastructure. • You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. • You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. • You have the understanding and skillset to grasp technical concepts and problems quickly • You have strong analytical skills • You’re a doer who is extremely organized and diligent • You’re a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll Be Doing • Join the Support duty rotation and handle day‑to‑day tickets and alerts, escalating early and appropriately. Collaborate with Engineering with guidance when incidents or changes require it. • Accurately record, update, manage and resolve tickets using the ticketing system whilst keeping all parties informed of the tickets progression. • Follow established runbooks to resolve common issues. Propose improvements and contribute incremental fixes with review. • Keep tickets up to date with clear notes, next steps, and customer communications via the agreed channels. • Learn the Platform fundamentals so you can help customers get value from our services, asking for support when deeper expertise is needed. • Participate in monitoring, troubleshooting, and triage. Capture logs and facts to enable efficient handover. • Deliver assigned tasks and project work to agreed quality and timelines. Flag blockers early and seek help when needed. • Share knowledge by documenting steps you’ve validated and by contributing to training materials. Shadow seniors during complex work to build capability. • Take part in incident reviews as a contributor and help track preventative follow‑ups in your scope. • Identify areas for implementation for automation to optimize processes. • Constantly endeavour to learn and upskill. • Collaborate with cross-functional teams for service improvements. Be the escalation point for onsite operations staff. • Participate in on‑call or out‑of‑hours work when scheduled and after onboarding. • Availability to travel to Nscale or Customer locations to assist with deployments, trouble shooting and operational tasks and attendance of supplier related training courses. About You (Skills / Qualifications) • 2–4 years of experience in a support, operations, or infrastructure engineering role, ideally within a cloud, data center, or managed services environment. • Growth mindset. Curious, dependable, and collaborative. You seek feedback, ask questions, and invest in learning to progress toward Senior. • Platform and DC fundamentals. Awareness of servers, networks, storage, and virtualization concepts, ideally from a support or operations background. • Linux fundamentals. Comfortable with the CLI, services via systemd, filesystems, permissions, and basic networking tools. Able to troubleshoot common issues and know when to escalate. • Networking basics. Solid grasp of IP addressing, subnets, VLANs, routing at a high level, DNS, and firewalls. Advanced topics like BGP or VXLAN are a plus, not required. • Kubernetes exposure. Understand core concepts like nodes, pods, services, and logs. Can perform basic troubleshooting and follow runbooks. Cluster‑level administration experience is a nice to have. • GPU awareness. Familiar with basic diagnostics such as nvidia‑smi. • Observability foundations. Able to use dashboards and alerts to identify symptoms, gather evidence, and follow runbooks. Comfortable proposing simple alert or dashboard tweaks with review. • Scripting and automation basics. Comfortable reading and writing simple Bash or Python snippets and using Git for version control. Experience with Ansible or Terraform is beneficial but not required. • Cloud and virtualization basics. Familiarity with common hypervisor or cloud troubleshooting flows. OpenStack experience is a plus, not a requirement. Nice To Have • Hands‑on exposure to Kubernetes administration, operators, and storage or networking add‑ons. • Deeper GPU/HPC concepts such as RDMA/InfiniBand, performant distributed workload basics, or job schedulers. Awareness and used NCCL for performance troubleshooting. • Infrastructure as Code and config management tools like Ansible or Terraform. • GitOps and CI/CD participation. Contributing to pipelines and modernizing scripts using GitHub Actions or similar. • Experience with access and security tooling used at Nscale, such as Teleport or Vault. • Progress toward relevant certifications over time (e.g., Linux, Kubernetes, cloud, or security) What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package (base + equity) with reviews every 12 months. 🚀 • Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, careers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $100,000 USD - $140,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Provide technical support and infrastructure operations for data center and cloud environments including ticket handling, troubleshooting, and collaboration with engineering teams. | 2-4 years experience in support or infrastructure roles with knowledge of Linux, networking, virtualization, scripting, and cloud fundamentals. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About The Role Preference for West Coast Candidates We’re looking for an Engineer that has good people, leadership & technical skills. • A technical expert responsible for ensuring the efficiency, reliability, and scalability of data center infrastructure. • You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. • You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. • You have the understanding and skillset to grasp technical concepts and problems quickly • You have strong analytical skills • You’re a doer who is extremely organized and diligent • You’re a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You'll Be Doing • Join the Support duty rotation and handle day‑to‑day tickets and alerts, escalating early and appropriately. Collaborate with Engineering with guidance when incidents or changes require it. • Accurately record, update, manage and resolve tickets using the ticketing system whilst keeping all parties informed of the tickets progression. • Follow established runbooks to resolve common issues. Propose improvements and contribute incremental fixes with review. • Keep tickets up to date with clear notes, next steps, and customer communications via the agreed channels. • Learn the Platform fundamentals so you can help customers get value from our services, asking for support when deeper expertise is needed. • Participate in monitoring, troubleshooting, and triage. Capture logs and facts to enable efficient handover. • Deliver assigned tasks and project work to agreed quality and timelines. Flag blockers early and seek help when needed. • Share knowledge by documenting steps you’ve validated and by contributing to training materials. Shadow seniors during complex work to build capability. • Take part in incident reviews as a contributor and help track preventative follow‑ups in your scope. • Identify areas for implementation for automation to optimize processes. • Constantly endeavour to learn and upskill. • Collaborate with cross-functional teams for service improvements. Be the escalation point for onsite operations staff. • Participate in on‑call or out‑of‑hours work when scheduled and after onboarding. • Availability to travel to Nscale or Customer locations to assist with deployments, trouble shooting and operational tasks and attendance of supplier related training courses. About You (Skills / Qualifications) • 2–4 years of experience in a support, operations, or infrastructure engineering role, ideally within a cloud, data center, or managed services environment. • Growth mindset. Curious, dependable, and collaborative. You seek feedback, ask questions, and invest in learning to progress toward Senior. • Platform and DC fundamentals. Awareness of servers, networks, storage, and virtualization concepts, ideally from a support or operations background. • Linux fundamentals. Comfortable with the CLI, services via systemd, filesystems, permissions, and basic networking tools. Able to troubleshoot common issues and know when to escalate. • Networking basics. Solid grasp of IP addressing, subnets, VLANs, routing at a high level, DNS, and firewalls. Advanced topics like BGP or VXLAN are a plus, not required. • Kubernetes exposure. Understand core concepts like nodes, pods, services, and logs. Can perform basic troubleshooting and follow runbooks. Cluster‑level administration experience is a nice to have. • GPU awareness. Familiar with basic diagnostics such as nvidia‑smi. • Observability foundations. Able to use dashboards and alerts to identify symptoms, gather evidence, and follow runbooks. Comfortable proposing simple alert or dashboard tweaks with review. • Scripting and automation basics. Comfortable reading and writing simple Bash or Python snippets and using Git for version control. Experience with Ansible or Terraform is beneficial but not required. • Cloud and virtualization basics. Familiarity with common hypervisor or cloud troubleshooting flows. OpenStack experience is a plus, not a requirement. Nice To Have • Hands‑on exposure to Kubernetes administration, operators, and storage or networking add‑ons. • Deeper GPU/HPC concepts such as RDMA/InfiniBand, performant distributed workload basics, or job schedulers. Awareness and used NCCL for performance troubleshooting. • Infrastructure as Code and config management tools like Ansible or Terraform. • GitOps and CI/CD participation. Contributing to pipelines and modernizing scripts using GitHub Actions or similar. • Experience with access and security tooling used at Nscale, such as Teleport or Vault. • Progress toward relevant certifications over time (e.g., Linux, Kubernetes, cloud, or security) What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package (base + equity) with reviews every 12 months. 🚀 • Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, careers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $100,000 USD - $140,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Lead negotiation and management of power supply agreements and oversee a team supporting supply agreement analysis. | 8-12+ years in power supply agreements or energy procurement with strong negotiation and leadership skills. | About Nscale NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. NScale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At NScale, our Design and Construction team plays a critical role in delivering data center facilities that are optimized for AI deployments. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an NScaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future About The Role • We are looking for a Director of Power Supply Agreements to lead the negotiation and management of power supply agreements for NScale's data center portfolio. • This leader will serve as the primary owner of commercial power supply relationships, ensuring capacity, cost, and reliability targets are met. • You will lead a team of engineers and analysts supporting supply agreement analysis and execution. What You'll Be Doing (Responsibilities) Power Supply Agreement Strategy • Develop and own the strategy for power supply agreements across the data center portfolio. • Evaluate power supply options, including utility service agreements, market purchases, and long-term contracts. • Track market conditions and recommend procurement approaches that balance cost and reliability. • Develop financial models and analytics documents to support energy sourcing decisions. • Monitor energy regulations and policies that have the potential to affect project constructability, capacity, and cost. Negotiation & Contract Management • Lead negotiations for power supply agreements, tariffs, and related commercial terms with utilities and suppliers. • Partner with Legal and Finance to structure and finalize agreements. • Manage ongoing supplier relationships and monitor agreement performance and compliance. Team Leadership • Lead and develop a team of engineers and analysts supporting power supply agreement analysis. • Review and quality-check technical and commercial analysis supporting negotiations. • Set priorities and manage workload across an aggressive project pipeline. Cross-Functional Collaboration • Partner with Development, Finance, and Utility Development teams to align supply agreements with project timelines. • Communicate supply risks, costs, and trade-offs to internal stakeholders. • Support due diligence for new site selection based on power supply availability and cost. Required About You (Skills / Qualifications) • Bachelor's degree in Electrical Engineering, Energy, Finance, or a related field. • 8-12+ years of experience in power supply agreements, energy procurement, or utility commercial negotiations. • Strong understanding of power supply agreement structures, tariffs, and utility commercial terms. • Demonstrated success negotiating complex commercial agreements. • Experience leading or mentoring a team. • Strong ability to interpret utility tariffs, produce rate calculations, and analyze overall power costs. Preferred • Master's degree in Engineering, Energy, or a related field. • Experience with data center or large industrial power supply agreements. • Familiarity with energy markets and renewable energy procurement. • Exposure to LCOE modeling and power economics as they relate to data center power procurement. Equal Opportunities Statement At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $170,000 USD - $300,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage procurement and tracking of hardware globally while developing AI-driven automations and dashboards to improve supply chain reporting and forecasting. | 4-6 years supply chain or procurement experience with proficiency in Excel, SQL, and AI tools for automation, preferably in datacenter or cloud infrastructure. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role Nscale is scaling fast — and the hardware that powers our global AI infrastructure needs to keep pace. We're looking for a Supply Chain Manager to help plan, procure, and track GPUs and supporting hardware across our datacenter regions worldwide. You'll work closely with the infrastructure, finance, and commercial teams to turn demand signals and deployment schedules into day-to-day procurement, allocation, and inventory actions. This is a hands-on role for someone who enjoys working with data, solving operational problems, and keeping complex, fast-moving supply chains on track. What You'll Do Early on, you'll get up to speed on Nscale's supply position — learning the current forecast processes, getting familiar with our GPU vendors and OEMs, and building working relationships with the infrastructure, finance, and commercial teams you'll support day to day. You'll learn where the data lives, how orders move through the pipeline, and where the current processes could be tightened up. From there, you'll take on real ownership of the day-to-day work. You'll maintain demand forecasts and supply tracking models, help translate commercial pipeline signals into procurement requests, and support allocation decisions across regions. You'll track orders through to delivery, flag logistics and import/export issues before they become blockers, and help ensure hardware is ready in time for new datacenter launches. You'll also start identifying repetitive, manual parts of the supply chain workflow — like data reconciliation, order tracking, or reporting refreshes — and build simple AI-driven automations and scripts to speed them up. Over time, you'll become a go-to owner for supply chain reporting and analysis. You'll build and maintain the dashboards that finance and infrastructure teams rely on, contribute to capital efficiency analysis to help reduce excess inventory and stranded spend, and take on a growing share of the planning work as Nscale's hardware footprint expands. You'll keep expanding the automations you own — using AI tools to streamline forecasting inputs, vendor data processing, and recurring reporting — so the team spends less time on manual work and more time on decisions. There's plenty of room to grow into more strategic responsibility as you build a track record here. Who You Are 4–6 years of experience in supply chain management, demand planning, or procurement operations Exposure to datacenter, cloud infrastructure, or hyperscale environments is a strong plus Interest in or exposure to GPU-based supply chains or large-scale hardware procurement Solid understanding of hardware lifecycle basics in capital-intensive environments Experience supporting OEM or hardware vendor relationships, including logistics coordination Strong Excel skills; comfortable building and maintaining analytical models Comfortable writing SQL and working with operational datasets Familiarity with supply chain planning systems such as SAP, Anaplan, or NetSuite is a plus Exposure to BI tools like Looker, Tableau, or Power BI Curiosity and hands-on experience using AI tools (e.g., scripting, workflow automation, or AI-assisted analysis) to streamline manual processes A clear communicator who can translate data into practical recommendations for cross-functional partners The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $100,000—$150,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage end-to-end delivery schedules and coordinate with multiple teams to ensure project accountability and executive reporting. | Experience owning complex deployment schedules, managing multi-partner accountability, technical design review, and executive communication. | Location: Hybrid — regular presence across active deployment sites, with daily coordination alongside onsite Field Leads Travel: Required — frequent site visits to validate schedule against ground truth About the Role The Deployment Technical Program Manager owns the date. Not a date on a Gantt chart — the date the customer is counting on, across every partner, vendor, and workstream that has to line up to hit it. You are the customer’s single point of accountability for the schedule, from physical build to logical handoff. You build the schedule yourself — you don’t wait for inputs to arrive. You read it critically, challenge it when it doesn’t hold up, and keep it anchored to what’s actually happening on the ground through daily lockstep with the Field Lead. When plan and reality diverge, you’re the one who knows whether to escalate or absorb, and you make the calls — including ones with real cost consequences — that keep the programme moving without creating friction with the people who have to deliver it. What You’ll Do Own the schedule Build the delivery schedule proactively — never wait on inputs from others to start Read and challenge delivery schedules; don’t take a plan at face value Own the full end-to-end picture, from physical build to logical handoff Be relentless on the customer handoff date — it does not move quietly Run daily lockstep with the Field Lead to reconcile plan versus reality Know when to escalate and when to absorb — and make decisions with real cost consequences when the schedule demands it Drive accountability across every partner and vendor without creating friction Translate ground truth from the floor into sharp, accurate reporting Technical judgment and credibility Facilitate technical trade-off decisions between engineering, operations, and customers, and document the rationale Hold technical credibility in design and readiness reviews Influence and create solutions to technical challenges of moderate difficulty Stakeholder and executive communication Be the person senior customers and partners trust when delivery is going wrong: composed, credible, and honest under pressure Handle politically sensitive situations — vendor underperformance, customer escalations — with sound judgement Translate deployment complexity into decision-ready executive narratives Process and people Drive process and tooling improvements across a portfolio or region Deliberately balance standardization against program-specific needs Deliver through the people you’ve grown, not just your own output Who Thrives in This Role Owns outcomes, not tasks. The date is yours whether or not the inputs show up on time. Comfortable being the single point of accountability. When the customer asks “will we hit the date,” they’re asking you. Sharp under pressure, calm in escalation. You know the difference between a problem to absorb and a problem to raise — and you’re right most of the time. Numbers-honest. Your reporting reflects ground truth, not the version of the plan people wish were true. Builders of people. You grow talent around you and deliver through them, not just through your own hours. Requirements Proven experience owning end-to-end delivery schedules for complex, multi-partner technical deployments Track record as the customer-facing single point of accountability for a delivery date Demonstrated ability to build and challenge schedules independently, without waiting on other functions Experience running daily cadence with field/onsite teams to reconcile plan against reality Strong technical grounding — able to hold credibility in design and readiness reviews Experience managing vendor and partner accountability without damaging working relationships Strong executive communication skills — able to turn schedule and delivery complexity into clear, decision-ready narratives Willingness to travel to sites as needed to validate schedule against ground truth This role carries direct accountability for the customer handoff date. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $220,000—$300,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage vendor operational performance and contract lifecycle including SLA monitoring and liaison with Legal and Finance. | 6+ years in vendor operations or contract administration with a bachelor's degree and strong analytical and legal-commercial literacy. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We're looking for a Sr. Manager, Vendor Management to own the full operational performance and contract lifecycle of Nscale's vendor ecosystem — spanning operational service vendors and platform partners (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce). - You'll monitor SLA adherence, manage escalations, and own the contract registry and renewal cycle across every vendor category. - You're comfortable maintaining audit-ready compliance documentation and serving as the working-level point of contact for vendors, Legal, and other active service engagements. - You'll make sure SLA, performance, and contract data feeds cleanly into the dashboards and KPI reporting used by our Finance & Business Intelligence team. What You'll be Doing - Monitor SLA adherence across all active operational service and platform vendor relationships; maintain performance scorecards for each - Produce weekly and monthly vendor performance reports for leadership - Identify at-risk service performance trends early and escalate with recommended interventions - Own the operational escalation process for vendor performance failures, service quality issues, and SLA breaches - Provide day-to-day operational oversight of key vendor relationships — monitoring service delivery, coordinating against SLAs, and escalating issues as needed - Track SLA adherence and operational performance across all platform vendors (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce); serve as the working-level point of contact for day-to-day service delivery matters - Own the contract registry: track all active agreements, including expiration dates, renewal windows, and amendment history - Proactively flag upcoming renewals and renegotiation opportunities with recommended commercial positions - Manage contract amendment and change order processes; keep documentation accurate and current - Coordinate with Finance & Business Intelligence when negotiating or renewing platform agreements, ensuring contracts reflect required data access, integration, and configuration terms - Maintain audit-ready documentation for all vendor contracts and platform agreements - Track vendor compliance certifications, insurance requirements, and contractual obligations - Serve as the internal point of contact for Legal on contract review requests, redlines, and compliance questions - Research market rates, benchmark pricing, and competitive alternatives to support renegotiation strategy - Prepare renegotiation briefing materials and commercial recommendations About You - 6+ years in vendor operations, contract administration, procurement operations, or vendor management — preferably in infrastructure or operations-intensive environments - Experience managing operational service and software/platform vendor relationships concurrently, including contract portfolios spanning both categories - Strong organizational and communication skills — able to manage multiple concurrent vendor relationships across different categories - Strong legal-commercial literacy — able to read and interpret contract terms; experience working with Legal teams on review and redlines - Experience with vendor performance management systems and scorecarding, as well as contract management and document management platforms - Analytical — comfortable working with SLA metrics, service performance trends, and market/pricing benchmarking - Bachelor's degree in Supply Chain, Operations, Business, Legal Studies, or a related field; CPCM or paralegal certification a plus Why this role matters This role gives one leader end-to-end ownership of Nscale's vendor ecosystem — from SLA monitoring and escalation management to contract renewals and audit readiness. You'll be the driving force behind vendor performance across both operational service providers and platform partners, giving leadership a single, reliable source of truth on vendor health, risk, and renewal timing. You'll also be the critical link keeping Legal, Finance & Business Intelligence, and vendor partners moving in sync. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. - Highly competitive package (base + equity) with reviews every 12 months. 🚀 - Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ - Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. - Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $130,000—$160,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage procurement and operational delivery of AI hardware infrastructure, coordinating vendor relationships and logistics to support datacenter expansion. | 8-10 years experience in supply chain or hardware sourcing in datacenter environments, proven OEM relationship management, and proficiency with procurement systems and BI tools. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role Nscale is scaling fast — and the AI infrastructure that powers our global compute platform needs to arrive on time, every time. We're looking for a Senior Supply Chain Manager to support procurement execution and operational delivery across AI infrastructure hardware categories — GPUs, servers, networking, and IT equipment — as we expand our datacenter footprint worldwide. You'll be a key link between vendor commitments and on-the-ground delivery. That means helping drive operational reliability across AI infrastructure builds, supporting consistent planning processes across sites, and keeping our procurement engine running with the discipline and pace this environment demands. This role is scoped to the AI infrastructure layer — the compute, networking, and IT equipment stack that makes AI workloads run — not civil infrastructure like power systems, cooling, or physical buildings. This is a high-visibility role for someone who enjoys execution complexity and wants to contribute to how a fast-growing AI infrastructure company buys and deploys hardware at scale. What You'll Do You'll start by getting close to the ground. That means learning current procurement workflows, mapping supplier relationships across GPU vendors, server OEMs, and IT equipment partners, and helping identify where delivery risk is hiding — whether in lead times, contract terms, or gaps between what's on order and what's actually needed. You'll build working relationships with infrastructure, finance, and commercial teams, and help establish the operational baseline the wider team builds on. From there, you'll support the procurement execution cycle for AI infrastructure hardware. You'll manage vendor relationships and purchase order workflows across hardware categories, coordinate inbound logistics and delivery scheduling to keep AI infrastructure builds on track, and act as a point of escalation when supplier commitments slip. You'll work with teams across sites to help standardize planning and procurement processes — supporting consistency in how we forecast demand, issue POs, and manage delivery milestones regardless of geography. Over time, you'll take on a growing role in Nscale's expanding IT equipment category — end-user compute, networking peripherals, enterprise hardware — helping build vendor relationships and operational playbooks that scale with the business. You'll help design reporting cadences and dashboards that give leadership visibility into AI infrastructure hardware availability, delivery status, and procurement risk, and you'll contribute ideas as the supply chain function matures. Who You Are 8-10 years of experience in supply chain management, procurement operations, or hardware sourcing Background in datacenter, cloud infrastructure, or hyperscale environments — you understand what it means when a build slips Experience supporting GPU-based hardware procurement or large-scale server and networking deployments Track record managing OEM and hardware vendor relationships — from RFQ through delivery and acceptance Solid understanding of inbound logistics coordination, including import/export requirements, freight planning, and milestone tracking Experience contributing to procurement process standardization across multiple sites or geographies is a plus Comfortable working across IT equipment categories — networking hardware, end-user compute, enterprise peripherals Strong Excel skills; able to build and maintain procurement tracking and scenario models Familiarity with supply chain or procurement systems such as SAP, NetSuite, or Coupa Exposure to BI tools like Looker, Tableau, or Power BI for operational reporting is a plus A clear communicator who can translate delivery risk into plain-language updates and help drive action across functions What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Salary Range The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $110,000—$159,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage global endpoint estate ensuring secure device deployment and compliance with SOC 2 and ISO 27001. | 5+ years experience in endpoint engineering or systems administration with strong Windows, macOS, MDM, and scripting skills. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re hiring an Endpoint Engineer to help define, manage and improve Nscale’s global endpoint estate as the company scales rapidly across countries, offices and remote teams. This role sits within the Technology Operations Platforms team and is focused on the engineering, configuration and continuous improvement of our endpoint-management capability across Windows, macOS, mobile and BYOD environments. You’ll work closely with Technology Operations teams, Information Security and external device partners to ensure Nscale employees receive secure, reliable and well-managed devices from day one. You’ll also have the opportunity to broaden your endpoint engineering scope, build expertise across platforms and take on increasing ownership as Nscale grows. What You’ll Be Doing Endpoint Strategy and Standards Endpoint Strategy and Standards Implement and maintain endpoint standards for Windows, macOS, mobile and BYOD environments. Define standard builds, configuration baselines, compliance requirements and lifecycle processes. Maintain the device catalogue, including standard, engineering and executive device options. Contribute to the endpoint roadmap across MDM, EDR, patching, compliance and automation. Ensure endpoint standards meet global-scale, security and employee-experience requirements. Endpoint Management Endpoint Management Configure and manage endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji. With Information Security, build and maintain policies for encryption, screen lock, patching, updates, local admin, software deployment and compliance. Manage device groups, deployment rings and regional targeting. Troubleshoot endpoint-management issues and handle escalations from Technology Operations teams. Maintain clear documentation for endpoint policies, processes and configuration standards. Provisioning and Lifecycle Provisioning and Lifecycle Engineer and improve device provisioning, enrolment and deployment workflows. Enable zero-touch or low-touch deployment for new joiners and replacement devices. Work with device suppliers and logistics partners to improve procurement, stock, shipping and return processes. Define processes for refresh, repairs, reallocation and secure disposal. Maintain accurate asset data and integration with ITSM or asset-management platforms. Security and Compliance Security and Compliance Implement endpoint controls required for security and compliance, including encryption, EDR, patching and vulnerability remediation. Work with Information Security on endpoint hardening, local admin removal, BYOD, MAM and compliance requirements. Coordinate audit evidence collection for SOC 2, ISO 27001, Cyber Essentials Plus and SOX. Investigate and remediate non-compliant devices. Ensure endpoint changes follow agreed change-management and security-review processes. Automation and Continuous Improvement Automation and Continuous Improvement Automate repetitive endpoint tasks using scripts, platform-native automation or workflow tooling. Improve onboarding, offboarding, software deployment, reporting and compliance workflows. Build dashboards and reports for endpoint health, compliance, inventory and lifecycle status. Identify recurring endpoint issues and implement platform-level fixes. Test and roll out new endpoint capabilities in controlled rings. Cross-Functional Enablement Cross-Functional Enablement Provide clear guidance and escalation paths to Technology Operations teams. Create technical documentation, runbooks and troubleshooting guides. Work with Procurement and suppliers on hardware standards, availability and warranty processes. Partner with People and JML process owners to improve new-joiner readiness. Communicate endpoint changes clearly to relevant teams and affected users. Required Experience and Skills 5+ years’ experience in endpoint engineering, device management, systems administration or technology operations. Strong hands-on experience managing Windows and macOS devices. Experience with endpoint-management platforms such as JumpCloud, Intune, Jamf or Kandji. Experience configuring device policies, software deployment, patching, encryption and compliance controls. Good knowledge of identity, SSO, MFA and joiner, mover and leaver processes. Experience with EDR, antivirus or endpoint-security tooling. Scripting experience using PowerShell, Bash or Python. Strong troubleshooting, documentation and stakeholder-management skills. Ability to work effectively with Technology Operations, security, procurement and supplier teams. Highly Desirable Experience in a fast-growing, international organisation. Experience with device procurement, logistics, asset management and hardware lifecycle processes. Experience with Microsoft Intune, Jamf, Kandji, JumpCloud or Apple Business Manager. Exposure to BYOD, MAM and mobile-device-management strategies. Experience with Windows Autopilot, Apple Automated Device Enrolment or zero-touch deployment. Familiarity with SOC 2, ISO 27001, Cyber Essentials Plus or SOX requirements. Experience building endpoint reporting, dashboards or automation. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of color, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $160,000—$190,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Manage end-to-end procurement and delivery of AI infrastructure by validating requisitions, tracking deliveries, and managing suppliers. | Bachelor's degree and 5+ years procurement or logistics experience, preferably in AI or datacenter environments, with expert contract management and asset tracking skills. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role Nscale’s Supply Chain team is seeking an Order and Requisition Manager to direct the end-to-end procurement and delivery of critical AI infrastructure. This role will bridge the gap between design, sourcing/purchasing, and engineering on-site. This includes tracking hardware requisitions (servers, generators, racks, etc.) to ensure they arrive when needed without disrupting deployment timelines. This will also include quality checks and audits to ensure the delivered materials match the purchase orders and engineering specifications. You will partner with Sourcing, Supply Chain Operations, Project Management, Finance, and Suppliers/Vendors to ensure that all project-related materials are validated, ordered, tracked, and delivered in line with business requirements. This is a high-impact role for someone who combines operational discipline with strong commercial awareness, thrives in complexity, and can drive execution independently in a fast-moving environment. What You'll be Doing Requisition Management: validating requests, approving orders, and ensuring all purchase orders match engineering specifications for our facilities. Project Fulfillment: Tracking orders for on-time delivery; work to manage and mitigate delivery disruptions for long-lead procurements. Logistics: Monitoring inbound deliveries, inventory management, and final distribution to each datacenter site. Supplier/Vendor Partnership: Serve as a point of contact between vendors, 3PLs, and procurement/sourcing teams. Who You Are: Education & Experience: A Bachelor’s degree in Supply Chain Management, Engineering, or Business, plus at least 5 years of experience in procurement or logistics, preferably in AI or Datacenter tech environments. Location: Based within commuting distance to any of the following: Bellevue, WA; Austin, TX; Houston, TX; San Francisco, CA; New York, NY. Key Skills: Expert in contract management and quality reviews. Expert in managing logistics and deliveries, including ability to mitigate potential delays before they occur. Strong analytical problem solving skills Demonstrated ability to manage strict asset-tracking protocols for thousands of servers, network switches, and fiber optic components. Demonstrated ability to maintain meticulous records of asset receipt to ensure compliance for cross-functional teams. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $110,000—$175,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Lead supply chain forecasting and optimization efforts to improve hardware allocation and capital efficiency. | 10-12 years supply chain experience with proficiency in Excel, financial modeling, SQL, and supply chain planning systems. | ABOUT NSCALE Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. ABOUT THE ROLE Nscale is scaling fast — and the AI infrastructure that powers our global compute platform needs to arrive on time, every time. We're looking for a Principal Supply Chain Manager to own procurement execution and operational delivery across all AI infrastructure hardware categories — GPUs, servers, networking, and IT equipment — as we expand our datacenter footprint worldwide. You'll be the connective tissue between vendor commitments and on-the-ground delivery. That means driving operational reliability across every AI infrastructure build, unifying planning processes across sites, and ensuring our procurement engine runs with the discipline and pace this environment demands. This role is scoped to the AI infrastructure layer — the compute, networking, and IT equipment stack that makes AI workloads run — not civil infrastructure like power systems, cooling, or physical buildings. This is a high-impact, high-visibility role for someone who thrives on execution complexity and wants to shape how a fast-growing AI infrastructure company buys and deploys hardware at scale. WHAT YOU'LL DO You'll start by getting close to the ground. That means auditing current procurement workflows, mapping supplier relationships across GPU vendors, server OEMs, and IT equipment partners, and identifying where delivery risk is hiding — whether in lead times, contract terms, or gaps between what's on order and what's actually needed. You'll build the cross-functional relationships with infrastructure, finance, and commercial teams that will make you effective, and establish the operational baseline that everything else builds on. From there, you'll take ownership of the full procurement execution cycle for AI infrastructure hardware. You'll manage vendor relationships and purchase order workflows across all hardware categories, coordinate inbound logistics and delivery scheduling to keep AI infrastructure builds on track, and act as the primary point of escalation when supplier commitments slip. You'll work across sites to standardize planning and procurement processes — bringing consistency to how we forecast demand, issue POs, and manage delivery milestones regardless of geography. Over time, you'll expand your scope. As Nscale grows its IT equipment category — end-user compute, networking peripherals, enterprise hardware — you'll take ownership there too, building the vendor relationships and operational playbooks that scale with the business. You'll design the reporting cadences and dashboards that give leadership real-time visibility into AI infrastructure hardware availability, delivery status, and procurement risk. And you'll be a key voice in shaping how we build the supply chain function as the company matures. WHO YOU ARE * 10–12 years of experience in supply chain management, procurement operations, or hardware sourcing * Background in datacenter, cloud infrastructure, or hyperscale environments — you understand what it means when a build slips * Direct experience managing GPU-based hardware procurement or large-scale server and networking deployments * Proven track record managing OEM and hardware vendor relationships end-to-end — from RFQ through delivery and acceptance * Strong command of inbound logistics coordination, including import/export requirements, freight planning, and milestone tracking * Experience standardizing procurement processes across multiple sites or geographies * Comfortable expanding scope into IT equipment categories — networking hardware, end-user compute, enterprise peripherals * Advanced Excel and financial modeling skills; able to build procurement tracking and scenario models from scratch * Familiarity with supply chain or procurement systems such as SAP, NetSuite, or Coupa * Exposure to BI tools like Looker, Tableau, or Power BI for operational reporting * A clear, confident communicator who can translate delivery risk into plain-language executive updates and drive action across functions WHAT WE CAN OFFER YOU At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽  EQUAL OPPORTUNITIES STATEMENT We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. SALARY RANGE The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $125,000—$200,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. [https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp=sharing]

Lead intranet platform implementation and manage content governance and employee engagement. | 7-10 years experience in internal communications or digital workplace management with proven intranet project delivery and proficiency in digital workplace platforms. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. Role Overview We are seeking an experienced and delivery-focused Senior Manager, Internal Communications to own Nscale's first-ever company intranet — from initial platform selection through to build, launch, and ongoing channel management. This is a foundational role: you will be the single owner of one of our most important internal infrastructure projects, responsible for creating the digital home that connects Nscale employees across our global sites. You will work in close partnership with the People team and IT team as your primary stakeholders — People as the lead content owner for employee-facing resources, and IT as your technical delivery partner. The right candidate is equal parts communications strategist, project manager, and digital channel owner, with a proven track record of delivering intranet projects in complex, fast-moving environments. Key Responsibilities Discovery & Platform Selection Lead a structured requirements-gathering process across the business, with particular focus on the People team and IT team, to define what the intranet needs to do and for whom Evaluate and recommend an intranet platform, leading the RFP or vendor selection process in collaboration with IT and Procurement Build the business case for platform investment, including cost modelling, timeline, and expected employee impact Own the vendor relationship from selection through contract, implementation, and beyond. Build & Launch Define and own the intranet's information architecture, site structure, and navigation — ensuring it is intuitive and scalable as the company grows Establish a content governance model and editorial standards, including ownership rules for each section of the site Work with the People team to migrate and structure existing employee resources — including policies, benefits, onboarding materials, and org information — into the intranet Partner with IT to manage the technical implementation, including integrations with existing tools (e.g. Slack, Google Workspace, or Microsoft 365), SSO, and access controls Lead a phased launch plan, including internal communications, training sessions, and a rollout strategy that drives strong adoption from day one Coordinate content contributions from across the business ahead of launch, ensuring the intranet is populated and useful on go-live Ongoing Channel Management Serve as the intranet's permanent channel owner post-launch — accountable for its ongoing quality, relevance, and performance Maintain the homepage and key landing pages, ensuring content is current, accurate, and editorially strong Manage the editorial calendar for intranet content, coordinating with content owners across People, IT, and other teams Train and support intranet content owners across the business, building capability so teams can self-serve within a governed framework Monitor site analytics and user engagement data, producing regular reports on performance and making data-driven recommendations for improvement Gather and act on employee feedback to continuously improve the user experience, content quality, and site structure Manage platform upgrades, new feature rollouts, and any technical changes in partnership with IT and the vendor Stakeholder Partnership Act as the primary communications liaison between the People team and IT team, ensuring the intranet reflects both employee experience priorities and technical feasibility Work closely with the People team to ensure HR content — including policies, benefits, onboarding journeys, and company culture material — is well-structured, findable, and kept up to date Partner with IT on all technical aspects of the intranet, from implementation and integrations to ongoing maintenance and access management Engage senior stakeholders and department leads across the business to drive content contributions, champion the intranet internally, and maintain momentum post-launch Skills & Experience 7–10 years of experience in internal communications, digital workplace, or employee experience, with a significant focus on intranet ownership or management Demonstrable experience leading an intranet build or relaunch — from platform selection and information architecture through to go-live and adoption — is essential Hands-on experience with one or more intranet or digital workplace platforms (e.g. SharePoint, Confluence, Notion, Staffbase, Interact, Simpplr, or similar) Strong understanding of information architecture, content governance, and how to structure an intranet that employees actually use Proven ability to manage complex, cross-functional projects with multiple stakeholders, tight timelines, and competing priorities Experience working closely with HR/People and IT teams, with an understanding of how intranet content intersects with employee lifecycle and technology environments Excellent written communication skills — able to write and edit clearly for a range of employee audiences Analytical approach to channel management, with experience using site analytics to measure performance and inform decisions Comfortable managing vendor relationships, including contract negotiation, implementation oversight, and ongoing platform management A builder — energized by the opportunity to create something from nothing and see it through to completion Highly organized and detail-oriented, with strong project management instincts Collaborative and stakeholder-savvy, able to influence without authority across teams and seniority levels Proactive and self-directed — able to define the path forward in ambiguous situations Employee-obsessed, with a genuine belief that a well-designed intranet improves how people work High degree of discretion when handling sensitive organizational or people-related content The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $140,000—$240,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.