Nscale

Nscale

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Nscale

Senior Low Voltage Deployment Engineer

Nscale•Anywhere•Full-time
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Compensation$100K - 180K a year

Lead low-voltage installation, testing, contractor coordination, scheduling, and quality control for AI and GPU data center deployments. | Requires 6+ years in low-voltage, structured cabling, or network infrastructure deployment, knowledge of fiber and copper systems, and willingness to travel at least 50%. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure to everyone from AI start-ups to large enterprises, removing the complexity of AI development so our customers can manage costs, innovate faster, and build responsibly. Our culture is built on innovation, ownership, accountability, and transparency, and we're scaling quickly to meet global demand for AI compute. About the Role We're looking for an experienced, field-focused engineer to own low-voltage execution for Nscale's AI and GPU data center deployments. As a Senior Low Voltage Deployment Engineer, you'll independently lead low-voltage delivery for one or more sites, translating design intent into safe, high-quality field execution and driving infrastructure from readiness through acceptance and turnover. You'll lead contractors in the field, guide Low Voltage Deployment Engineers, and partner closely with project and engineering teams. This is a remote, US-based role with significant travel (50% or more), including extended onsite presence during active deployment phases. What You'll be Doing Low Voltage Delivery & Execution • Own low-voltage deployment execution for assigned sites from site readiness through installation, testing, acceptance, and turnover • Oversee fiber, copper, structured cabling, pathways, containment, patching, labeling, and associated infrastructure supporting high-density AI environments • Use approved designs, LLDs, cable schedules, rack elevations, and Nscale standards to verify onsite implementation and resolve field discrepancies • Identify field blockers, dependencies, and readiness gaps and drive them to resolution Vendor & Field Leadership • Serve as Nscale's technical and field lead for low-voltage contractors and integrators on assigned sites • Manage vendor performance across staffing, schedule, quality, productivity, testing, remediation, and deliverables • Lead onsite coordination and hold partners accountable to approved scope, milestones, and quality expectations • Guide and support Low Voltage Deployment Engineers in the field Technical Leadership & Quality • Contribute technical input to design, constructability, readiness, and deployment reviews • Lead QA/QC activities covering routing, labeling, polarity, fiber cleanliness, bend radius, cable management, termination, patching, and workmanship • Review and approve fiber and copper test results and certification documentation, including OLTS and OTDR where required • Drive punch-list remediation and final acceptance, and capture lessons learned and recurring issues Project & Cross-Functional Execution • Manage site-level schedules, milestones, risks, and dependencies across concurrent low-voltage workstreams • Partner with Network Infrastructure, Construction, AI Infrastructure Deployment, Engineering, Commissioning, Operations, and Supply Chain • Provide clear status, risk, and escalation updates to project leads and stakeholders • Contribute to deployment methods, standards, checklists, and vendor requirements as the team scales About You • 6+ years of experience in low-voltage, structured cabling, network infrastructure, data center construction, deployment engineering, or a closely related field • Experience leading field deployments and directing third-party vendors or contractors • Strong working knowledge of fiber-optic and copper infrastructure, installation practices, testing, and quality requirements • Ability to interpret LLDs, construction drawings, rack elevations, cable schedules, port maps, and technical deployment documentation • Experience managing site schedules, risks, dependencies, punch lists, and cross-functional handoffs • Strong written and verbal communication skills with field teams, engineers, project leaders, and vendors • Ability and willingness to travel 50% or more, with extended onsite presence during active deployments You'll thrive here if you are: • A field leader who is comfortable owning execution where the work is happening • A technical problem solver who can move between drawings, fiber testing, vendor execution, and project constraints • An owner who identifies gaps early and drives them through resolution • A collaborator who builds alignment with vendors and partner teams • A mentor who helps less experienced engineers raise their game Nice to Have • Experience in hyperscale, cloud, HPC, or AI data center environments • BICSI certification (e.g., Installer/Technician or RCDD) Why this role matters Every GPU cluster Nscale delivers depends on the physical network underneath it. The quality of fiber and copper infrastructure directly affects how quickly customer capacity comes online and how reliably it performs. In this role, you'll be the person who makes sure that infrastructure is built right the first time, and you'll help shape the standards and playbooks Nscale uses to deploy at scale across North America. What We Can Offer You We offer a highly competitive package, including base salary and equity, with regular compensation reviews. You'll have the opportunity to grow quickly, take real ownership, and help shape how Nscale scales. We take a human-first approach to flexibility, giving you autonomy over how you work while staying connected to a collaborative, remote-first team. US benefits include medical, dental, and vision coverage, flexible paid time off, parental leave, and retirement plan participation. Equal Opportunities Statement Nscale is committed to building an inclusive, diverse, and equitable workplace, and we welcome applications from candidates of all backgrounds and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific circumstances during the application process, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $100,000—$180,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Structured cabling and fiber optics
Low-voltage infrastructure deployment
Data center construction
Vendor and project management
Site readiness and quality assurance
Direct Apply
Posted 3 days ago
Nscale

Senior Developer Experience Engineer-AI Infrastructure Operations

Nscale•Anywhere•Full-time
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Compensation$170K - 265K a year

You would own the internal delivery platform and developer workflows, lead GitOps and build-performance direction, and mentor the engineering team on reliable deployments. | The role requires 6–10 years in platform engineering, SRE, or DevOps, strong Python or Go, and deep Kubernetes, GitHub, GitOps, and build/release systems expertise. | Senior Developer Experience Engineer Houston; San Francisco; Seattle; New York About Nscale Nscale is the GPU cloud built for AI. We run high-performance, cost-efficient infrastructure for AI-native startups and global enterprises, from bare metal up through the platform services teams actually build on. Our culture runs on ownership, accountability, and speed. We move with urgency, we tell each other the truth, and everyone here stays close to the infrastructure that makes AI work. The Role This is a senior engineering role for someone who sets the bar for how Nscale ships software and then pulls the rest of the team up to it. You'll own the hardest problems on the delivery platform: the GitHub, GitOps, and change automation every engineer depends on, and the design decisions that decide whether it holds up as the company grows. Your customers are internal developers, and the measure of the job is how quickly and safely they get to production. What You'll Do Own the delivery platform end to end, from pull request to production. Set the roadmap and the direction, not just respond to what breaks or what gets requested. Define the paved road: golden paths, repo and workflow templates, release conventions, and deployment standards that make the safe way to ship also the easy way. Own the internal developer portal (Backstage or equivalent) as the front door to the paved road: the service catalog, software templates, and docs, with adoption and ownership data to show it is used. Set the technical direction for GitOps across Argo CD and Flux, including multi-cluster promotion, drift detection, and a clear position on when to use which. Own the build and release layer and its performance: build tooling, remote caching, container image builds, base images, the artifact registry, and release versioning and promotion, so builds are fast, reproducible, and cheap to run. Own local and ephemeral test environments, including LocalStack, so engineers can test against cloud APIs on a laptop or in CI before anything reaches a shared environment. Design and lead change management automation into Jira Service Management, working with Security, audit, and engineering leadership so that evidence, risk tiering, and approvals come from the pipeline instead of from manual tickets. Set the SLOs and SLIs for the delivery platform (lead time, deploy success rate, CI queue time, rollback time) and use adoption and developer feedback data to decide what to build next. Grow the team, not just the systems. Mentor engineers through design review, pairing, and incident debriefs, and hold the bar for quality and maintainability. Get in early on design reviews and architecture decisions across Engineering, so deployability, rollback, and change requirements are built in from the start. Lead the hardest delivery platform incidents and the root causes nobody else can crack, and turn each one into a change that keeps it from coming back. Influence without authority. Bring other teams onto shared tooling by earning their trust, retiring the old way, and showing the numbers. What You'll Bring 6-10 years in platform engineering, SRE, DevOps, or software engineering, with real ownership of CI/CD or deployment systems used by many engineering teams. Strong software engineering skills (Python, Go, or similar). You build tools other engineers adopt, not scripts that run once and rot. Deep experience with GitHub at organization scale (Actions, self-hosted runners, rulesets, permissions and governance) and with GitOps tooling (Argo CD, Flux, or both) on Kubernetes. Experience automating change management or release approval against a ticketing system, ideally Jira Service Management, and the judgment to balance compliance needs against developer speed. Solid command of Kubernetes, Linux, networking, and distributed systems, with the sense to know where the real failure modes hide. Experience with secrets and identity in pipelines (Vault, short-lived credentials, OIDC) and with artifact and supply chain management. Ownership of a build and release system at scale, including build performance, reproducibility, cache strategy, release versioning and promotion, runner fleet capacity and cost, and artifact registry design. Experience designing and running an internal developer platform, including a developer portal (Backstage or similar), and driving adoption across engineering teams. Reliability practices you put in place that outlasted you: SLOs, observability and alerting, incident process, and on-call that people can actually live with. A track record of treating developers as customers: surveys, adoption metrics, documentation, and deprecating tools that no longer earn their place. A track record as a trusted senior voice in design reviews and incidents, able to make the call under pressure. A habit of raising the people around you without being asked to. Nice to Have Local cloud emulation (LocalStack or similar) and ephemeral or preview environments. Policy as code (OPA or Kyverno), Terraform automation, and software supply chain practices such as SBOMs and image signing. Experience with AI or GPU workloads, high-performance computing, or bare-metal environments, so you understand the people and workloads you are building for. On-Call and Pace A quick note on the shape of the job. This role supports the systems engineers use to ship, so there is an on-call rotation for the delivery platform, and some weeks are busier than others. As a senior on the team, you help set how that rotation runs and, more to the point, how we make it lighter over time. We share the load fairly, and we treat every page as a signal worth acting on rather than just an interruption. The goal is to leave the platform quieter than you found it. What We Offer Competitive base plus equity, reviewed every 12 months. Real ownership from the start, and a direct hand in how software reaches production across the platform. Flexibility that treats you as an adult; we care that the work gets done, and we trust you to shape your day. Salary Range $170,000 - $265,000 USD. Actual compensation varies with skill set, experience, and location, and the role may be eligible for bonus and equity. Equal opportunities statement and candidate privacy notice carried over from the current posting. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Platform Engineering
GitOps
Kubernetes
CI/CD
Python or Go
Observability
Distributed Systems
Direct Apply
Posted 4 days ago
Nscale

Staff Identity Governance Engineer

Nscale•Anywhere•Full-time
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Compensation$170K - 230K a year

You will manage identity governance platforms, run access review campaigns and automated provisioning, and produce evidence for compliance audits. | You need at least seven years in identity or security engineering, including four years in identity governance, plus experience with governance platforms and compliance controls. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We're hiring a Staff Identity Governance Engineer to make every access grant at Nscale requested, approved, time-bound where it should be, and reviewed—with evidence an auditor can trust. You'll work with app owners and managers to drive adoption of access reviews and approvals, and partner with the privileged access engineer to govern admin roles on Tier Zero SaaS platforms. You'll own the identity governance platform and stand behind the evidence it produces with auditors, making access governance reliable in practice as well as demonstrable for SOC 2, ISO 27001 and SOX. Location: Houston, Seattle, New York, San Francisco. What you'll be doing Governance platform and access requests Stand up and run Nscale's identity governance platform; Okta Identity Governance is licensed, with other tools under consideration. Build access request flows through the service desk with app owner approval. Configure access expiry so grants are time-bound where appropriate. Access reviews and privileged access Design and run quarterly access review campaigns for privileged access and annual campaigns for standard access. Implement automatic revocation as part of access reviews. Govern admin roles on Tier Zero SaaS platforms—Okta, Google Workspace and GitHub—with the privileged access engineer. Drive adoption of reviews and approvals with app owners and managers. Access models and audit evidence Define birthright access by persona using Workday attributes. Define the app ownership data that access governance depends on. Produce audit evidence for SOC 2, ISO 27001 and SOX directly from the tools rather than screenshots, and stand behind it with auditors. KPIs Quarterly privileged access review completion Annual standard access review completion Automatic revocation completion following access reviews Coverage of tool-generated evidence for SOC 2, ISO 27001 and SOX access controls About You 7+ years in identity or security engineering, including at least 4 years implementing identity governance. Implementation experience with Okta Identity Governance, SailPoint, Saviynt, ConductorOne, Opal, Lumos or similar platforms. Experience designing and running access reviews and certifications end to end, including revocation. Experience with role or persona modelling, birthright rules and separation of duties. Working knowledge of SOC 2, ISO 27001 or SOX access controls and the evidence auditors ask for. Scripting and API integration skills for apps that lack native connectors. Ability to get app owners and managers to adopt access reviews and approvals, and explain the supporting evidence to auditors. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Salary Range The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $170,000—$230,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Identity governance
Security engineering
Okta Identity Governance
SailPoint
Access reviews
Privileged access management
Compliance frameworks
Direct Apply
Posted 5 days ago
Nscale

Senior Category Sourcing Manager(AMER)

Nscale•Anywhere•Full-time
View Job
Compensation$130K - 160K a year

You would own sourcing strategies for data-center power and cooling equipment, manage supplier relationships and contracts, run competitive bids, and drive cost and risk improvements. | The role requires 6+ years in strategic sourcing, procurement, or category management, including 2+ years sourcing power and cooling for data centers or comparable facilities, plus complex negotiations and RFx expertise. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Supply Chain and Procurement team plays a critical role in shaping supply strategy, securing continuity of supply, and enabling the company's growth through data-led decision-making. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role We are seeking an experienced Senior Category Sourcing Manager to lead strategic sourcing for data center infrastructure equipment and materials, with a focus on capital (CAPEX) categories such as power and cooling. This role is critical to building and managing supplier relationships, negotiating favorable commercial terms, and running competitive procurement processes that support our data center construction and growth objectives. You will own category strategy end-to-end: using spend and market insights to identify opportunities, leading supplier selection and negotiations, and putting scalable agreements in place that improve cost, service levels, and risk posture as the business grows. What You'll be Doing Supplier Relationship Management • Identify, evaluate, and onboard new suppliers. • Develop and maintain strategic partnerships with key suppliers to ensure supply continuity, quality standards, and competitive pricing. • Build a diverse and resilient supplier base to mitigate supply chain risk. Contract Negotiation & Management • Lead negotiations for master framework agreements and volume purchase agreements with suppliers. • Structure commercial terms that optimize total cost of ownership while maintaining quality and service level requirements. • Ensure contract compliance and manage amendments, renewals, and extensions. • Collaborate with Legal and leadership to finalize contract terms and conditions. Competitive Bid Process Management • Design and execute competitive bidding processes (RFx) for data center infrastructure equipment and services. • Develop comprehensive bid documents, evaluation criteria, and selection methodologies. • Coordinate cross-functional evaluation teams to assess technical and commercial proposals. • Present recommendations to stakeholders and leadership based on thorough analysis. Strategic Sourcing & Category Management • Develop and implement category strategies aligned with business objectives and the data center roadmap. • Conduct market research and analysis to identify trends, pricing dynamics, and emerging technologies. • Drive cost savings initiatives and value engineering opportunities. • Establish and track key performance indicators (KPIs) for the category. Stakeholder Collaboration • Partner with data center operations, engineering, finance, and leadership to understand requirements and priorities. • Provide market insights and supplier intelligence to inform procurement decisions. • Support budget planning and forecasting activities. • Communicate procurement strategies, timelines, and outcomes to stakeholders. About You • 6+ years of progressive experience in strategic sourcing, procurement, or category management. • 2+ years of experience sourcing power and cooling equipment for data center construction, critical facilities, or large-scale industrial projects. • Proven track record of successfully negotiating complex, high-value framework agreements. • Strong understanding of competitive bidding processes and RFx methodologies for construction and equipment procurement. • Experience with supplier qualification, onboarding, and performance management for OEMs and equipment suppliers. • Knowledge of electrical and mechanical systems in data center environments. • Understanding of data center construction timelines, equipment lead times, and project delivery requirements. • Excellent analytical skills, with the ability to evaluate total cost of ownership. • Strong negotiation and communication skills. • Proficiency with procurement systems and tools (e-sourcing platforms, contract management systems, ERP). Nice to Have • Advanced degree (MBA, MS in Business or Supply Chain) or professional certifications (CPSM, CIPS, CPM). • Experience in hyperscale data center construction or mission-critical facility builds. • Deep technical knowledge of power distribution systems (medium voltage, low voltage, backup power) and cooling technologies (air-cooled, liquid-cooled, evaporative cooling). • Experience with construction project procurement, including equipment sequencing and staged deliveries. • Understanding of commissioning requirements and factory acceptance testing (FAT) for critical equipment. Why this role matters Power and cooling equipment are among the largest capital investments and longest-lead items in every data center we build. The agreements, supplier relationships, and category strategies you put in place will directly determine how quickly and cost-effectively Nscale can bring new GPU capacity online across the Americas. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $130,000—$160,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Supplier performance and risk management
Inventory and materials optimization
Power BI and supply chain analytics
Procurement workflow optimization
Verified Source
Posted 20 days ago
Nscale

Technical Program Manager - Cyber Defense, Metrics and Business Intelligence

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 180K a year

Lead cross-functional security programs, define risk and performance metrics, build executive dashboards, and coordinate teams toward risk reduction and audit readiness. | Requires at least six years in technical program management, security, or business intelligence, along with security knowledge, data modeling, and strong communication skills. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re hiring a Technical Program Manager - Cyber Defense, Metrics and Business Intelligence to help the Cyber Defense organization turn fast-moving security work into clear programs, measurable outcomes, and executive-ready reporting. This role sits at the intersection of Incident Response, Pen Testing, Enterprise Security, Cyber Defense, GRC, and executive stakeholders. It is not a traditional project management role — it combines strong TPM execution with Business Intelligence Engineering capabilities such as data modeling, metrics design, dashboarding, risk analysis, and source-of-truth management. Your work will help Nscale scale security through mechanisms, not meetings. By bringing structure to ambiguous programs, exposing blockers early, and making security work evidence-backed and measurable, you’ll help strengthen deployment readiness, customer trust, compliance, operational resilience, and risk reduction. What you'll be doing Security Program Delivery Lead security program delivery across cyber defense, incident response, internal and 3rd party security testing, detection, and compliance-linked initiatives. Bring structure to ambiguous, fast-moving security programs with clear owners, milestones, blockers, and decision points. Track dependencies, delivery status, and remediation progress across multiple stakeholders and workstreams. Escalate issues early and help teams drive action through to completion. Metrics, Reporting, and BI Define security metrics covering delivery, coverage, risk reduction, control health, exceptions, and evidence quality. Build executive-ready reporting views that translate technical security work into clear business impact. Create dashboards that show what is covered, what is blocked, what is overdue, and what risk remains. Model security program data across assets, users, devices, applications, findings, controls, owners, exceptions, tickets, evidence, and remediation status. Operating Mechanisms and Governance Establish a weekly operating rhythm for program reviews, blocker escalation, roadmap tracking, and leadership reporting. Maintain decision logs, action tracking, and follow-through across cross-functional security initiatives. Develop intake and prioritization mechanisms that clarify what to do now, what to defer, and what risk is being accepted. Improve execution with lightweight mechanisms that reduce process drag while increasing accountability. Cross-Functional Coordination and Audit Readiness Coordinate across security, IT, engineering, compliance, and operations teams to keep programs aligned and moving. Identify the most important data sources for reliable security reporting and document gaps, owners, and cleanup actions. Support evidence and audit readiness by ensuring key decisions, control outcomes, and remediation work are traceable. Deliver reporting improvements that reduce manual status gathering and give leadership a clearer view of risk and progress. KPIs Delivery status across priority security programs Security coverage and control health metrics Risk reduction and blocker resolution progress Evidence quality and audit readiness About You 6+ years in technical program management, security program management, business intelligence engineering, data analytics, security operations, or related roles Experience working directly with security, IT, infrastructure, cloud, identity, cyber defense, GRC, or engineering teams during or adjacent to incident response activities. Strong BI skills including data modeling, metrics definition, dashboard design, and data quality management Proven ability to manage complex cross-functional programs with ambiguous requirements and multiple stakeholders Ability to translate technical security detail into clear executive-level reporting Strong written communication, issue framing, decision tracking, and stakeholder management skills Practical understanding of security concepts such as identity, endpoint security, vulnerability management, incident response, access control, logging, compliance, and risk management Ability to build lightweight mechanisms that improve execution without creating unnecessary process drag Experience in a high-growth technology, cloud, infrastructure, AI, regulated, or customer-trust-sensitive environment is preferred Experience with security dashboards, control-health reporting, risk registers, audit evidence views, operational scorecards, data pipelines, workflow automation, ticketing data, asset data, security telemetry, or compliance evidence is a plus What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $190,000—$225,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Cyber defense
Technical program management
Business intelligence and data modeling
Metrics and dashboard design
Risk analysis and security compliance
Direct Apply
Posted about 1 month ago
Nscale

Senior Audit Program Manager, Security Assurance

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 160K a year

Lead SOC 2 and ISO 27001 audit engagements, coordinate external auditors, manage documentation and remediation, and partner with technical teams on security controls. | Requires 7+ years in security assurance, technology audit, or compliance, hands-on SOC 2 and ISO 27001 experience, cloud technical fluency, and independent external-audit leadership. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the role We're hiring a Senior Audit Program Manager, Security Assurance to lead security audits and certification programs as Nscale scales its global AI infrastructure. This is a senior individual contributor role reporting to the Director, Security Risk & Compliance. You'll lead assigned SOC 2 and ISO 27001 engagements across cloud services, data centers, and corporate functions, from scoping and readiness through external assessment, remediation, and final reporting. You'll join our existing Audit and Assurance team, sharing a growing portfolio of audits, certification activities, and scope expansions. You'll own your assigned engagements and workstreams while maintaining a consistent approach to controls, evidence, and auditor engagement across the portfolio. We're looking for an experienced assurance practitioner who can work directly with engineers, understand how controls operate, and substantiate those controls to external auditors. You'll investigate gaps, bring sound judgment to ambiguous requirements, and recommend practical solutions. You'll also help us scale assurance through reusable evidence, automation, and well-designed workflows. What you'll be doing Audit and Certification Delivery Lead assigned SOC 2 and ISO 27001 engagements, including readiness assessments, scope expansions, ongoing assessments, and remediation. Establish audit plans with clear boundaries, control owners, evidence requirements, milestones, and dependencies. Coordinate observation periods, fieldwork, and report or certificate delivery with external auditors. Serve as the primary auditor contact for your engagements. Lead control walkthroughs, prepare technical teams for interviews, and resolve evidence requests and interpretation questions. Audit Coordination and Reporting Manage audit requests, schedules, and status reviews across concurrent engagements. Assign owners, set deadlines, review submissions, document decisions, and drive follow-through on blockers and recovery plans. Prepare audit documentation, including application letters, scoping questionnaires, evidence request lists, and management responses. Review draft reports and certification documents for factual accuracy, scope, and consistency with evidence, and coordinate approvals and signatures. Maintain an organized, version-controlled record of evidence, correspondence, approvals, and final deliverables. Surface delivery risks early with practical recommendations. Technical Controls and Evidence Quality Assess control design and operating effectiveness with engineering, security, IT, and business owners. Translate assessment criteria into clear implementation and evidence requirements. Review technical evidence across identity and access management, GPU/compute infrastructure configuration, change management, logging, vulnerability management, backup and recovery, and physical security. Validate evidence before submission, including its source, completeness, relevant population, period, and connection to the control being tested. Investigate discrepancies between documented controls and actual operations. Work with owners to correct the control, documentation, or evidence, and maintain accurate control narratives, framework mappings, and relevant Statement of Applicability inputs. Scope Expansion and Shared Responsibilities Assess how new services, sites, entities, and operating models affect audit boundaries and certification coverage. Establish readiness criteria for scope expansion and make coverage gaps and their business implications clear. Work with cloud, infrastructure, data center, and colocation teams to distinguish Nscale-operated controls from provider responsibilities and inherited controls. Evaluate provider reports and certificates for relevant services, locations, periods, exceptions, and customer responsibilities. Identify where additional evidence or assessment is needed. Partner with Customer Trust and Legal to translate validated customer obligations into assurance requirements, and with the SRC TPM to connect them to delivery dependencies. Findings and Continuous Assurance Turn audit findings and readiness gaps into remediation plans with accountable owners, root causes, due dates, and closure criteria. Challenge incomplete fixes, verify remediation evidence, and coordinate retesting and auditor acceptance where required. Track overdue actions, recurring control failures, and changes that could affect upcoming assessments. Support ISMS reviews and internal assurance activities with accurate audit results, control performance, and improvement recommendations. Automation and Program Improvement Partner with Compliance Automation to define evidence requirements, identify reliable source systems, and validate automated collection and monitoring outputs. Build reusable evidence and control mappings that reduce repeated requests while preserving each assessment's scope and period requirements. Improve audit workflows in Drata and connected delivery tools so owners, evidence, findings, and decisions remain traceable. Use AI tools to streamline repeatable assurance work, with appropriate data handling and verification of generated outputs. KPIs Audit and certification milestone delivery against agreed plans Evidence submission readiness, avoidable rework, auditor-query resolution time, and accuracy and completeness of scope records, control ownership, and evidence mappings Remediation closure against agreed criteria, overdue findings, and recurring issues Reduction in duplicated evidence requests and manual effort against a defined baseline About You Required 7+ years of experience in security assurance, technology audit, compliance, or related disciplines, including independently leading external audit or certification engagements in technical environments. Substantial hands-on experience with both SOC 2 and ISO 27001, with accountability for delivering audits or assessments through final reports or certification outcomes. Experience working directly with external auditors, leading walkthroughs, resolving control and evidence questions, and managing findings through verified closure. Technical fluency in cloud infrastructure and security controls. You can discuss how a control is implemented with engineers and assess whether the evidence supports its claimed design and operation. Experience defining assessment scope and understanding shared responsibilities across internal teams, cloud providers, and other service providers. Strong program execution across concurrent engagements, including dependency management, prioritization, and timely escalation with practical recommendations. Ability to investigate unfamiliar issues independently, distinguish facts from assumptions, and communicate a clear recommendation with supporting evidence. Clear written communication, including control narratives, remediation requirements, and concise leadership reporting. Strong Preferences Security assurance experience at a cloud service provider, hyperscaler, infrastructure platform, or data center operator. Experience expanding audit or certification scope across multiple services, sites, or entities. Experience with common control frameworks, evidence reuse, continuous monitoring, and reducing the effort audits require from engineering teams. Strong familiarity with AI tools to automate repeatable processes and streamline workflows, with practical examples of improvements to quality or efficiency. Hands-on experience with Drata or a comparable GRC platform, including control mapping, evidence workflows, and findings management. Experience building effective assurance processes in a fast-growing organization with evolving systems and ownership. Nice to Have Prior experience as an external technology auditor or ISO 27001 auditor. CISA, CISSP, ISO 27001 Lead Auditor, or equivalent practical expertise. Ability to use SQL, scripting, or APIs to inspect evidence and improve reporting. Experience with GPU infrastructure, Kubernetes, or infrastructure as code. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $140,000—$180,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Security assurance and audit management
ISO 27001 and compliance
Risk management and vulnerability management
Cloud infrastructure and technical controls
Stakeholder communication and remediation planning
Direct Apply
Posted about 1 month ago
Nscale

Senior Infrastructure Support Engineer

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 170K a year

You would troubleshoot GPU fleet and high-speed fabric incidents, lead investigations and changes, improve operational tooling and runbooks, and mentor support engineers. | The role requires senior production infrastructure experience plus hands-on GPU/HPC or large-scale data-centre operations, Linux, RDMA fabrics, GPU diagnostics, and scripting. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Linux and Windows systems administration
Infrastructure troubleshooting and escalation
PowerShell and Kaseya scripting
Active Directory and Azure AD
VMware and virtualization
Verified Source
Posted about 1 month ago
Nscale

Senior Infrastructure Support Engineer

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 170K a year

Troubleshoot GPU infrastructure, high-speed networks, and storage; lead escalations and incident investigations; and improve operational automation, runbooks, and reliability. | Requires extensive production infrastructure experience, including hands-on GPU/HPC or large-scale data-center operations, Linux, high-performance networking, and incident response. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Linux systems engineering
GPU and HPC troubleshooting
InfiniBand and RoCE networking
Incident response and root cause analysis
Infrastructure automation
Verified Source
Posted about 1 month ago
Nscale

Demand Generation & Lifecycle Marketing Manager

Nscale•Anywhere•Full-time
View Job
Compensation$70K - 120K a year

Develop and execute account-based demand generation programs to drive pipeline for enterprise audiences. | 5+ years B2B demand generation or ABM experience, proficiency in HubSpot and CRM, marketing to technical buyers in cloud or AI sectors. | About Nscale At Nscale, our Marketing team plays a critical role in driving the adoption and engagement of our sovereign AI cloud platform. We take a data-centric approach to connecting with our core audience, ensuring their needs are understood and reflected in our marketing strategies. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Come join the team and join us in building the technology that powers the future! About the Job Reporting to the Senior Growth Marketing Lead, you'll own account-based demand generation programs that turn engagement from Nscale's enterprise audiences into qualified pipeline. You'll hit the ground running with ABM, using target-account priorities, buying committees, intent, engagement and sales insight to build and execute integrated programs across curated events, email, paid media, content syndication, webinars and retargeting, to name a few. You'll also own the nurture and follow-up journeys that move prospects from first engagement through to meaningful sales conversations, and help turn successful account plays into repeatable programs across segments and regions. You'll work closely with the Commercial Team, Product Marketing, Sales, Content & Brand, Developer Marketing, Marketing Operations, Partnerships, and Global Events to bring campaigns to market with speed and commercial impact. Responsibilities Own the development and execution of account-based demand generation programs for priority enterprise audiences. Build target-account programs from the ground up, including segmentation, buying-committee mapping, campaign hypotheses, messaging, channel mix and follow-up. Collaborate with Sales to align on account priorities, engagement plans, signals, handoff and next actions. Plan, launch, and optimize integrated campaigns across curated events, email, paid media, content syndication, webinars, outbound support and retargeting. Build and optimize nurture journeys by persona, funnel stage, product interest, intent and account fit. Define campaign logic, engagement signals and follow-up rules that move prospects through qualification and into pipeline. Use account intent, campaign engagement and sales feedback to identify which accounts are progressing and where further intervention is needed. Partner with Product Marketing, Content & Brand, and Developer Marketing to turn technical narratives into campaign-ready assets. Partner with Global Events on demand motions around roundtables, conferences and field programs, from pre-event campaigns through post-event follow-up. Work with Marketing Operations to improve targeting, scoring, routing, attribution and account-level reporting. Stand up entirely new motions from a blank page where no program, template or playbook exists yet, taking them from first hypothesis to live campaign to documented, repeatable process. Use AI, martech, campaign data and sales feedback to personalize programs, analyze performance and turn wins into repeatable playbooks. Who You Are You're commercially minded, resourceful, and comfortable in ambiguity. You move quickly from idea to execution, build structure where none exists, and turn early learnings into something repeatable. You care less about campaign activity than about whether the right accounts are engaging, progressing and converting into pipeline. 5+ years in B2B ABM, demand generation, lifecycle, campaign or growth marketing, with hands-on experience building and running account-based programs for enterprise audiences. A track record of building programs from scratch rather than inheriting them: you've launched motions with no existing playbook, tooling or precedent to work from, and got them producing pipeline. You know how to move from a target-account list to an executable program, including segmentation, buying committees, messaging, channel orchestration, sales alignment, nurture and measurement. Hands-on program experience across nurture flows, email, webinars, event-led motions, content syndication or paid campaigns, and you can say what you changed and what it did. A technical product background, ideally cloud, infrastructure, SaaS, AI or developer tools, with experience marketing to technical buyers such as engineering, IT, data or infrastructure teams. Fluency in marketing automation and CRM, particularly HubSpot. An analytical eye: you read campaign and account-level performance and find practical improvements rather than just reporting numbers. Strong project management and writing skills, whether producing assets yourself or briefing others. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity + bonus) with reviews every 12 months. 🚀 Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $90,000—$150,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Account-based marketing
Demand generation
Lifecycle marketing
HubSpot
CRM
Marketing automation
Direct Apply
Posted about 2 months ago
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Senior Infrastructure Support Engineer

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 170K a year

Provide senior-level infrastructure support focusing on GPU fleets, networking fabrics, and data center operations with escalation and incident management. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, automation, and leadership skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Active Directory
Kaseya Scripting
PowerShell
Windows Servers
RMM Tools
Verified Source
Posted 3 months ago
NS

Senior Infrastructure Support Engineer

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 170K a year

Provide senior-level infrastructure support focusing on GPU hardware, networking, Linux, and data center operations. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, and automation skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Active Directory
Windows Servers
Kaseya Scripting
PowerShell
RMM Tools
Verified Source
Posted 3 months ago
NS

Vice President, Treasury - Risk, Strategy, & Bank Reporting

Nscale•Anywhere•Full-time
View Job
Compensation$120K - 180K a year

Lead treasury policies, governance, liquidity risk oversight, covenant compliance, bank deliverables, and senior-level treasury reporting. | 12+ years in corporate treasury or finance with strong knowledge of debt agreements, treasury controls, and senior-level liquidity reporting. | About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About The Role (Job Purpose) Nscale is seeking a senior treasury professional to help lead treasury policies, governance, liquidity risk oversight, covenant compliance, bank deliverables, and senior-level treasury reporting. The person in this seat will help institutionalize a best-in-class treasury control environment while also instituting processes to track covenant compliance across various entities and numerous loan agreements, and maintain materials needed for executive decision-making, lender engagement, and rating agency readiness. What You’ll Be Doing (Responsibilities) What you will own • Own the company’s treasury risk and governance framework, including covenant monitoring, compliance certificates, bank reporting obligations, treasury policies, and related controls • Lead treasury SOX design, documentation, testing support, and control enhancement in partnership with accounting, audit, and controllership • Oversee enterprise liquidity reporting and key treasury metrics for the Treasurer, CFO, and other senior forums • Coordinate preparation of materials for rating agencies, lenders, risk committees, and boards, including liquidity, leverage, covenant, and market risk reporting • Develop reporting on interest rate, FX, counterparty, and refinancing risk exposures and recommend mitigation strategies • Partner with capital markets and treasury operations to ensure new facilities are onboarded cleanly into ongoing compliance and reporting processes • Drive process improvement, automation, and data quality across treasury reporting What success looks like • No surprises on covenants, reporting deadlines, or control obligations • Leadership receives clear, Board-ready, reporting and detailed overviews of treasury metrics • Treasury maintains a scalable governance architecture that can support larger and more complex financing activity About You (Skills / Qualifications) • 12+ years of experience in corporate treasury, corporate finance, or a closely related field • Strong understanding of debt agreements, compliance mechanics, and treasury controls • Experience building senior-level liquidity reporting, audit committee materials, and ownership of Treasury policies What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package (base + equity) with reviews every 12 months. 🚀 • Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. Interview Process • Phone screen • Coding interviews • Hiring Manager interview Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Treasury risk management
Covenant compliance
Liquidity reporting
Financial governance
Process improvement
Verified Source
Posted 3 months ago

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