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Lead and manage daily operations and staff to ensure optimal patient care and facility management. | Requires 3+ years leadership or operations management experience in healthcare or customer service, with a bachelor's degree preferred. | Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities • Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure • Work with clinicians to support staff competency regarding all patient care needs • Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety • Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net • Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership • Work with leadership to identify gaps and implement process improvement to ensure optimal patient care • Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care • Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience • Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations • Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. • Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours • Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies • Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning • Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes • Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan • Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications • Bachelor's degree preferred • Some college courses from an accredited college or university or equivalent education and experience • In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience • Customarily has at least three or more years of work leadership or operations management experience • Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies • Strong service mentality and a focus on achieving all aspects of defined service standards • Excellent telephone and personal etiquette • Warm, positive, energetic, and professional demeanor • Effective oral and written communication skills • Tactful and diplomatic communication style • Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management • Performance assessment skills • Continued focus on self-development • Proficient in computer applications such as Word and Excel • Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively • Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data • 401(k) Retirement Plan with Employer Match • Medical, Vision, Prescription, Telehealth, & Dental Plans • Life & Disability Insurance • Paid Time Off & Extended Illness Days Offered • Colleague Referral Bonus Program • Tuition Reimbursement • Commuter Benefits • Dependent Care Spending Account • Employee Discounts This position is eligible to earn a base compensation rate in the state range of $81.308.98to $107,327.86 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. Accepting applications on an ongoing basis. This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Provide patient-facing customer service, manage patient registration and records, and support scheduling and payment processing. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Lead technical roadmap and architectural decisions for marketing technology systems, mentor engineers, and drive cross-team initiatives. | 8-12 years software engineering experience, expert Python skills, leadership in technical roadmaps, and strong communication with senior stakeholders. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer to provide technical leadership for the Paid MarTech pod—driving the team's technical roadmap, making key architectural decisions for reusability and scalability, and enhancing team productivity through process evolution and tooling improvements. You'll lead cross-team initiatives, partner directly with senior Product and Marketing leaders on strategic decisions, and serve as a domain expert for marketing technology across the organization. About the Job • Drive the team's technical roadmap and architectural decisions, balancing short and long-term investments to build reusable, scalable systems that serve current and future marketing needs. • Enhance developer productivity by evolving processes, tools, and abstractions that improve team efficiency, system extensibility, and code quality across the codebase. • Lead team-wide initiatives and propose strategic work on behalf of engineering management, partnering directly with senior Product and Marketing leaders on product design and technical decisions. • Champion advanced observability, resilience (including chaos engineering and disaster recovery), cost optimization, and security-by-design principles across all team projects. • Mentor engineers up to L5, act as a force multiplier through well-documented processes, and proactively resolve conflicts that block execution across teams. About You Minimum Qualifications • 8–12 years of software engineering experience with demonstrated expertise leading technical roadmaps and making architectural decisions that impact team-level systems. • Expert-level proficiency in Python with proven ability to design and implement reusable abstractions, frameworks, and patterns adopted across multiple projects. • Deep technical knowledge of building scalable, high-throughput systems with comprehensive observability, cost efficiency, and security considerations. • Demonstrated ability to partner with senior Product and Marketing leaders, significantly influencing product roadmap through identification of strategic technical opportunities. • Proven track record of enhancing team productivity through process improvements, tooling development, and mentorship of senior engineers. • Excellent communication and influence skills with ability to drive execution of cross-team and cross-functional initiatives while navigating organizational context and dependencies. Preferred Qualifications • Experience defining and establishing infrastructure, tooling, and best practices for AI-assisted development across engineering teams. • Deep expertise in ad tech platforms and marketing technology ecosystems, recognized as a domain expert within the organization. • Track record of leading large-scale legacy system modernization efforts and strategically managing technical debt at team level. • Experience establishing coding standards, architectural patterns, and technical review processes that elevate team quality. • Demonstrated ability to proactively contribute during crises outside core technical expertise, serving as technical consultant for sub-pillar level initiatives. • Experience collaborating with external teams on cross-pillar partnerships and acting as point of contact for technical collaboration. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,500 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,500 USD All other states $192,000—$202,500 USD

Design AI training tasks based on real structural engineering problems and evaluate AI-generated responses for technical accuracy. | Requires a BS in Civil or Structural Engineering, experience with structural analysis software including OpenSees, and familiarity with design standards like ACI 318 and AISC 360. | Structural Engineer — AI Task Creator About The Role What if your expertise in structural analysis and seismic design could teach AI to think like an engineer? We're looking for structural and civil engineers based in the US to design, create, and evaluate AI training tasks rooted in real-world structural engineering challenges — from pushover analysis and retrofit design to code-compliant detailing and finite element simulation. You won't need to be an AI researcher. You'll bring the engineering judgment; we'll provide the framework. Each task you create is a small, well-defined engineering challenge with three parts: a clear problem statement for the AI model, a deterministic checker that scores the model's answer, and a trusted reference solution that proves the task is solvable. Your domain knowledge in tools like OpenSees, ETABS, and SAP2000 — and standards like ACI 318, AISC, and Eurocode — is exactly what's needed to push AI capability forward in structural engineering. This is a fully remote, flexible contract role for practicing or experienced structural engineers who want to work at the intersection of their discipline and cutting-edge AI. • Organization: Alignerr • Type: Hourly Contract • Location: Remote • Commitment: 10–40 hours/week What You'll Do • Design AI training tasks based on real structural engineering problems — spanning analysis, design, simulation, and code compliance • Write clear, precise problem statements that test an AI model's ability to reason about structural behavior • Develop deterministic scoring checkers and reference solutions for each task • Draw on your experience with OpenSees to build realistic, well-scoped tasks • Create tasks covering areas like pushover analysis, seismic design, FEA modeling, reinforced concrete design, steel connection detailing, and structural retrofit • Evaluate AI-generated responses for technical accuracy, engineering soundness, and adherence to relevant standards (ACI 318, AISC, Eurocode) • Provide structured, expert feedback that helps improve AI performance in the structural engineering domain • Work independently and asynchronously — fully on your own schedule Who You Are • Degree in Civil Engineering, Structural Engineering, or a closely related field (BS required; MS or PhD is a plus) • Applied experience in structural analysis and design — you've used the software and applied the codes in practice • Proficient with OpenSees • Familiar with design standards such as ACI 318, AISC 360, or Eurocode (EN 1992, EN 1993, EN 1998) • Comfortable with concepts like pushover analysis, response spectrum analysis, nonlinear modeling, or performance-based design • Able to formulate engineering problems clearly and write unambiguous problem statements • Detail-oriented, methodical, and self-motivated when working independently • Strong written communication skills in English Nice to Have • Experience with finite element analysis (FEA) beyond commercial software — e.g., scripting in OpenSees Tcl/Python • Background in seismic assessment, retrofit design, or performance-based earthquake engineering • Familiarity with reinforcement learning, AI training workflows, or prompt engineering • Published research or professional project work in structural or earthquake engineering • PE, SE, or Chartered Engineer registration • Experience mentoring, teaching, or creating educational engineering content Why Join Us • Work at the cutting edge of AI and structural engineering — a rare intersection with enormous potential • Collaborate alongside leading AI research labs on projects that matter • Fully remote and flexible — set your own hours and work from anywhere • Freelance autonomy with the structure of meaningful, intellectually engaging work • Your engineering expertise directly shapes how AI learns to reason about the built environment • Potential for ongoing work and contract extension as new projects launch • No AI or machine learning background required — your structural engineering knowledge is the expertise we need

Develop and maintain scalable full-stack enterprise software with mentorship and technical leadership. | 5+ years experience, strong full-stack web development, PHP/Laravel or comparable tech, communication, mentorship, and enterprise application experience. | Revolutionize how a niche B2B vertical operates by delivering highly automated and modern enterprise software to organizations across the United States. This is a full-time, 100% remote opportunity for a Senior Software Engineer to work on high-impact products built with PHP, Laravel, Vue.js, and MySQL. As the platform continues to grow its market presence, they are looking for experienced engineers who are passionate about building scalable software solutions and solving complex industry challenges. This is an opportunity to join a highly technical team where your work will make it to production quickly and directly impact the end users of the platform. The team offers engineers significant ownership, the ability to influence technical strategy and architecture, mentorship opportunities, and a culture that prioritizes smart work over long hours. If you are a hands-on engineer looking to contribute heavily to code while helping shape the future of an industry-defining platform, this is an excellent opportunity for long-term growth. Required Skills & Experience • 5+ years of professional software development experience • Strong full stack web development experience • Experience building and maintaining enterprise-grade applications • Working knowledge of PHP, Laravel, Vue.js, and MySQL or comparable technologies such as React, Node.js, or PostgreSQL • Strong communication and collaboration skills • Experience participating in code reviews and software design discussions • Experience creating technical specifications and delivering complex features end to end • Ability to mentor junior engineers and contribute to engineering best practices Desired Skills & Experience • SaaS or enterprise platform experience • MVC architecture experience • Experience influencing software architecture and technical strategy • Experience with React, Node.js, Angular, Ember, PostgreSQL, or MS SQL Server • Experience leading engineering grooming sessions and estimation efforts • Experience conducting technical interviews • Startup or high-growth company experience • What You Will Be Doing Tech Breakdown • 40% PHP / Laravel Development • 30% Vue.js / React Front-End Development • 20% Database Design and Optimization (MySQL) • 10% Architecture and Technical Leadership Daily Responsibilities • 80% Hands-On Development • 10% Mentorship and Leadership • 10% Team Collaboration The Offer • Competitive Base Salary • Bonus Eligible • Fully Remote You will receive the following benefits: • Medical, Dental, and Vision Insurance • Flexible PTO • 401(k) • Company-Paid Disability and Life Insurance • Company-Paid Family and Medical Leave • FSA/DCA and Commuter Benefits • Discounted Pet Insurance • Complimentary Digital Fitness and Wellness Programs • Company-Sponsored Lunches • Potential Equity Compensation Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Coordinate patient services and perform clinical medical assistant duties in a gastroenterology clinic. | Requires medical assistant certification and at least one year of customer service experience. | The Department of Medicine, Division of Gastroenterology at Sibley Memorial Hospital is seeking a Patient Service Coordinator / Medical Assistant. Specific Duties & Responsibilities Patient Service Coordinator position responsibilities 50% * Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital * Maintain accurate information on each patient to facilitate the patient encounter. * Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. * Schedule patients for laboratory tests, medical examinations, and consultations. * Relay information to patients regarding preparation for laboratory tests and examinations. * Coordinate visits either within the department or between several departments. * Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments. * Print and mail directions, maps, fee schedules, and department specific information to patients. * Send medical questionnaire forms to patients to obtain missing information. * Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. * Obtain and/or verify patient's demographic data by phone or in person. * Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations. * Obtain pre-certifications as required by patients' health care insurers or managed care providers. * Register patients for clinical appointments using computerized database. * Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation. * Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor. * Review patient charges and extract chargeable items. Collect time of service payments, issues receipts, and prepare cash settlement records. * Input diagnostic and procedure codes to TAP system for computer billing. * Discuss patient charges, if appropriate, with patients and/or patients' families. * Work with available downtown and local support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources. * Refer patient to appropriate office and ensure application for funds has been made. * Prepare patient's statement of charges and review with patient. * Assist with basic insurance and third party queries and explain payment policies * Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant ingoing and outgoing medical records requests, manage incoming and outgoing faxes, provide accurate appointment entry/check in/ check out. Medical Assistant Responsibilities 50% * The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment. * The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. * The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. * The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures. * The CMA must demonstrate competency in all skills related to the performance of patient care. * The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. * The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Clinical * Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team. * Collects patient information and assessment data. * Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height. * Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner. * Obtains additional data from patient and significant other based on initial data collection. * Performs chart review prior to clinic visit to obtain historical data. * Monitors patient status recognizing and reporting abnormal findings or changes in condition. * Organizes patient care activities based on assessment findings. * Confirms and clarifies written orders prior to implementation of delegated tasks. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety. * Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a “trainer” for new employee and extern orientation, and coordinates activities related to proficiency for these employees. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies. * Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patient’s need for additional information and refers to appropriate healthcare resources. * Perform injections, including but not limited to, flu, Hepatitis A, B, and C * Know how to administer breath tests and capsules * Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature * Obtain lab results, and under MD guidance, does routine patient notification of results. Unit Operations * In close partnership with health care team, assures smooth and efficient patient flow and clinical operation. * Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs. * Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance. * Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment. Recognizes patient care trends affecting unit supplies and notifies clinic manager. * Operates clinical equipment according to equipment procedures including safety and quality control checks. Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. * Works with healthcare team to assure smooth and efficient patient flow and clinical operation. Problem solves obstacles to throughput process and notifies manager and patients of wait time. * Assist with front desk duties, including but not limited to- * Filing, Scanning, Purging Records * Clearing the fax machine and distributing documents appropriately * Printing EPR notes Age Specific Care * Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in her/his assigned service area. The required skills and knowledge may be gained through education training or experience. Minimum Qualifications * High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. * One year of work experience in customer service. * Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. * * * Classified Title: Patient Service Coordinator/Medical Assi Job Posting Title (Working Title): Patient Service Coordinator/MA (DOM Gastroenterology) Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 HRLY ($54,080 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8:30a - 5p FLSA Status: Non-Exempt Location: District of Columbia Department name: SOM DOM Gastroenterology Personnel area: School of Medicine

Manage innovation projects and synthesize consumer insights to deliver food innovation solutions to customers. | Bachelor's degree and 3+ years experience in innovation, marketing, or sales with strong interpersonal and project management skills. | Employment Type: SalariedWork Arrangement: Remote Position Summary: As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success managers work at the intersection of consumer trends, culinary innovation, product development and commercialization.  You'll help our customers bring new ideas to life - from identifying growth opportunities to supporting the development of innovative menu solutions.  You'll collaborate with chefs, marketers, researchers, product development, supply chain and sales teams to turn insights into action and create meaningful business impact for our customers.Major Duties and Responsibilities: Innovation Service Delivery: Delivers Ventura Foods' innovation services with consistency, excellence and impact.  Partners with Culinary, Product Development, Marketing and Sales teams to identify emerging food trends, develop innovation concepts and deliver customer-ready solutions to drive growth. Creates experiences, supports brainstorms and ideations, which brings the message of food innovation and manufacturing expertise to life in innovative, memorable ways. Customer Account Management: Acts as the primary innovation contact for assigned customer accounts.  Builds and maintains strong customer partnerships, increases strategic relationships with the key customers through proactive & regular innovation content. Blends analytical skills and confidence working with consumer and industry data sources with a natural curiosity within the food and innovation space.  Enjoys working to uncover relevant consumer data that supports customer needs and discovers new opportunities and presents those opportunities in compelling ways. Project Management: Develops a strong understanding of product design, commercialization and the end-to-end innovation process to effectively guide customer opportunities from idea to reality.  Works closely with Product Development, Culinary, Marketing and Sales teams to understand what it takes to successfully develop, launch and scale innovative solutions.  Serves as an advocate for customer innovation projects, ensures concepts presented externally are grounded in operational feasibility and positioned for successful execution.  Drives alignment, tracks project progress and helps transform insights into ideas and real-world outcomes. Communication Skills: Delivers food innovation, consumer and menu trends content aligned with an annual calendar, provides value-added and impactful insights to a broad customer base. Can synthesize insights from multiple sources into clear, compelling and actionable recommendations that resonate with customers and inspire action. Demonstrates exceptional written, verbal and presentation skills with the ability to craft impactful narratives. Cultural Fit: Contributes in promoting a culture of creativity and continuous improvement. Builds trusted relationships with customers. Collaborate across functions (Culinary, Product Development, Category Marketing, Research, Digital Marketing, Commercialization and Sales) to deliver against the customer needs.  Works in a team environment, able to proactively bring stakeholders and cross-functional partners along. Education and Experience: Bachelor's degree in Business, Marketing, Communications, or a related field, is required. 3+ years of experience in innovation, marketing, customer marketing, category management or sales with innovation project experience, is required. Experience with customer facing activity and engagement, is required. Ability to travel up to 25%. MBA is a plus.  Experience working with national chain accounts, regional chain accounts, distributors, or food service operators is a bonus. Background in channel or insights driven marketing is nice to have. PMP certification would be good to have. Knowledge and Skills: Strong interpersonal, verbal, written and presentation communication skills, along with relationship-building abilities. Strong planning and organization, project management and time management skills. Loves food, demonstrated interest in foodservice, restaurant and/or retail product innovation. Must be proficient with Microsoft Office applications.  Comfortable working in fast paced, highly matrixed organizations. Strong problem-solving and analytical skills. Ability to work collaboratively in a remote environment. Why Join Us: Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.     Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:​ Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees ​Profit Sharing and 401(k) matching (after eligible criteria is met)​ Paid Vacation, Sick Time, and Holidays​ Employee Appreciation Events​ and Employee Assistance Programs Salary Base Range of $109,060.95 - $171,773.09* Annual bonus (based on the incentive program terms and conditions)   *The “base salary range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets.  Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.     Our CultureOur Culture reflects our commitment to treating every employee with respect and creating an environment where people can do their best work. We rely on a variety of strengths, backgrounds, and experiences across our teams to help us innovate, grow, and deliver for our customers. By fostering a workplace that is supportive, collaborative, and grounded in integrity, we continue to attract strong talent and meet the high expectations of a rapidly evolving marketplace.   Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Ventura Foods may use Artificial Intelligence (AI) assisted tools at certain stages of our hiring process, including identifying & sourcing candidates, reviewing applications and matched candidates on job boards and websites, and generating screening questions to help us work more efficiently and consistently. We regularly review our tools to promote fairness and reduce the risk of bias. However, while these tools support our process, every hiring decision is made by a real person on our team.  Applicants in the State of New York may request an alternative process by contacting us at VFaccessibility@rescocompany.com.

Design, build, maintain, and scale backend services with full ownership and mentor engineers. | 5+ years backend experience with TypeScript and Node.js, strong system design, API maintenance, and mentoring skills. | A fast-growing B2B infrastructure platform is expanding its engineering team and looking for a Senior Backend Engineer to join one of its most critical and high-velocity teams. This is a full-time, 100% remote opportunity built around a TypeScript, Node.js, and Nest.js stack, with microservice architecture at the core. The platform powers real-time services for a rapidly growing merchant base and operates at meaningful scale. EST hours are required. This team owns more services than any other in the company, and every major initiative flows through it. With a rapidly expanding customer base and 15 to 18 services under the team's umbrella, you will have real opportunities to shape architecture, mentor engineers, and ship work that matters in production. This role is built for an engineer who wants full ownership, thrives without bureaucracy, and wants to see their fingerprints on something that is actually growing. If that sounds like you, we want to hear from you. Required Skills & Experience • 5+ years of backend engineering experience with TypeScript and Node.js • Demonstrated experience designing and maintaining APIs at scale in production environments • Track record of building and shipping services end to end with full ownership • Strong foundation in system design and microservice architecture • Startup mentality, comfortable with ownership, ambiguity, and moving fast • Clear communicator who can make and defend technical decisions • Experience mentoring engineers and raising the bar on a team Desired Skills & Experience • Nest.js experience • Background in ecommerce or experience integrating with logistics and shipping APIs • Familiarity with Shopify, Magento, or WooCommerce • Java experience with Quarkus as a bonus • Experience with MongoDB or Infrastructure as Code What You Will Be Doing Tech Breakdown • 60% TypeScript / Node.js / Nest.js Backend Development • 20% System Design and Architecture • 20% API Integrations (Shopify, Magento, Headless eCommerce) Daily Responsibilities • 60% Hands-On Engineering (Building, Maintaining, and Scaling Backend Services) • 20% Team Collaboration and Mentorship • 20% Architecture and Design Decisions The Offer • Competitive Base Salary • Bonus Eligible • Fully Remote (EST Hours Required) You Will Receive The Following Benefits • Medical, Dental, and Vision Insurance • Flexible PTO • Performance-Based Equity Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Posted By: Luca Rizzolo

Provide patient-facing customer service and manage patient registration, records, and appointment scheduling accurately and efficiently. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Design, deploy, and operate secure and resilient cloud platforms on Microsoft Azure with automation and operational excellence. | 6+ years experience including 3+ years in Azure, infrastructure-as-code, scripting, and cloud security. | Azure Infrastructure Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Azure Infrastructure Engineer Location: 100% Remote (U.S.) Position Type: Full-time, Direct W2 Salary Range: $100,000–$120,000 Annually Experience Required: 6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position. Job Summary We are seeking a skilled Azure Infrastructure Engineer to design, deploy, and operate large-scale, secure, and resilient cloud platforms on Microsoft Azure. In this role you will own the end-to-end cloud engineering lifecycle, including architecture, infrastructure-as-code, automation, security hardening, cost optimization, observability, and ongoing operational excellence for production workloads. The ideal candidate will combine deep technical expertise across Azure services with strong DevOps engineering practices, and will partner closely with application development, security, and SRE teams to deliver cloud-native solutions that meet demanding business requirements for scalability, reliability, and compliance. Required Qualifications • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline • Five or more years of cloud engineering experience, with at least three years focused on Microsoft Azure in production environments • Strong hands-on experience with Azure core services, including compute, storage, networking, identity, and platform-as-a-service offerings • Production-level experience with infrastructure-as-code tools such as Terraform, Bicep, or ARM templates • Solid experience designing and operating Azure Kubernetes Service (AKS) clusters at scale • Hands-on experience with Azure DevOps or GitHub Actions for CI/CD across infrastructure and applications • Strong scripting skills in PowerShell, Bash, and Python, with the ability to write maintainable automation code • Deep understanding of cloud security principles, identity management, and compliance frameworks • Experience implementing monitoring, alerting, and observability strategies across distributed workloads • Strong troubleshooting, communication, and documentation skills Preferred Qualifications • Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert certification • Experience operating hybrid cloud or multi-cloud environments spanning Azure and on-premises infrastructure • Familiarity with service mesh technologies such as Istio or Linkerd on AKS • Exposure to FinOps practices and cloud cost-management tooling • Experience with regulated environments such as HIPAA, PCI-DSS, SOC 2, or FedRAMP How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to hilda@bvteck.com. Learn more about Bright Vision Technologies at www.bvteck.com. Bright Vision Technologies is an Equal Opportunity Employer. Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment. Powered by JazzHR ijTsvlWOW5