AMPLIFY HEALTH

Provide customer service and manage administrative tasks including patient registration and medical records to support healthcare operations. | High school diploma or GED with 1-2 years receptionist or front desk experience and proficiency in Microsoft Office, preferably with healthcare experience. | Position Summary We are seeking a full-time, hardworking, and enthusiastic Mobile Unit Patient Services Associate to join our team and support the delivery of quality, patient-focused healthcare services throughout our community. Under the direction of the Practice Manager, the Mobile Unit Patient Services Associate is responsible for providing professional, compassionate, and face-to-face customer service to patients and coworkers while accurately organizing, processing, and completing patient registration, medical records, referrals, and other administrative duties. This position will support mobile healthcare operations by assisting with patient flow, coordinating services, maintaining accurate documentation, and ensuring patients receive a welcoming and efficient experience. The Mobile Unit Patient Services Associate will work collaboratively with clinical and administrative teams to provide accessible, high-quality healthcare services at various community locations. ACH offers,  * Company paid Medical premiums for Employee and two dependents.  * Dental, and Vision insurance * 401K participation * All employees receive their Birthday Off  * Floating Holiday Essential Duties and Responsibilities * Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. * Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). * Collect and correctly post payments in accordance with Amplify Cash Management protocols. * Accurately balance and close out cash drawer daily; make deposits as needed. * Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. * Maintain accurate records of all program events and participant interactions. * Function as secondary point of contact for inquiries, requests, and communications from external partners. * Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility * None Education and Experience * Minimum of High school Diploma or GED. * 1-2 years related experience working as a receptionist or front desk. * Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. * Bilingual * Healthcare experience * Front desk experience in a medical or dental office * Non-profit and/or community health experience * GE Centricity or EHR system experience * Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Provide face-to-face customer service, manage patient registration, maintain medical records, handle appointment scheduling and cash management, and liaise with external partners. | High school diploma or GED with 1-2 years receptionist or front desk experience, proficiency in Microsoft Office, and experience with EHR systems. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers,  * Company paid Medical premiums for Employee and two dependents.  * Dental, and Vision insurance * 401K participation * All employees receive their Birthday Off  * Floating Holiday Essential Duties and Responsibilities * Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. * Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). * Collect and correctly post payments in accordance with ACH Cash Management protocols. * Accurately balance and close out cash drawer daily; make deposits as needed. * Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. * Maintain accurate records of all program events and participant interactions. * Function as secondary point of contact for inquiries, requests, and communications from external partners. * Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility * None Education and Experience * Minimum of High school Diploma or GED. * 1-2 years related experience working as a receptionist or front desk. * Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. * Bilingual * Healthcare experience * Front desk experience in a medical or dental office * Non-profit and/or community health experience * GE Centricity or EHR system experience * Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Monday – Friday, 10:00an – 7:00pm (No Remote Option at this time) 8 hours per day excluding breaks.

Provide patient-facing customer service, manage patient registration and records, and support scheduling and payment processing. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Provide patient-facing customer service and manage patient registration, records, and appointment scheduling accurately and efficiently. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Provide patient registration, appointment scheduling, payment processing, and maintain accurate healthcare records while delivering quality customer service. | Requires high school diploma or GED, 1-2 years of front desk or receptionist experience, strong computer skills, preferably in healthcare settings. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Provide patient registration, scheduling, payment processing, and customer service in a healthcare setting. | High school diploma with 1-2 years receptionist or front desk experience, strong computer skills, preferably healthcare experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Provide patient-facing customer service and manage patient registration, records, and appointment scheduling accurately. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.