Johns Hopkins University

You would design, develop, implement, and maintain complex application systems while providing technical leadership and mentoring junior staff. | The role requires a relevant bachelor’s degree and at least six years of experience, with preferred expertise in cloud data engineering, Python, and modern data platforms. | We are seeking a Sightline Sr. Software Engineer who will be responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Leads overall strategy, design & architecture for solutions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Direct lower-level staff by reviewing tasks and milestones for adherence to quality of deliverables. Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their completed work. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks. Direct lower-level staff by reviewing their work. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in application design and development to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems requiring the highest level of technical expertise by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. Minimum Qualifications Bachelor's Degree (or foreign equivalent) in computer science, computer information systems, information technology, electronic engineering, or a related field. Six years of related experience with computer systems and applications. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience working with Microsoft Fabric or similar cloud-based analytics and data engineering platforms. Experience designing and maintaining data pipelines in cloud environments. Experience developing and maintaining Python-based data engineering solutions. Familiarity with DevOps methodologies, version control systems, and CI/CD deployment practices. Experience implementing Infrastructure as Code (IaC) solutions using industry-standard tools and frameworks. Knowledge of modern data lake, lakehouse, and data warehouse architectures. Familiarity with cloud platforms such as Microsoft Azure and related data services. Understanding of data governance, security, and data lifecycle management principles. Preferred Technical Skills Microsoft Fabric - Intermediate Lakehouse Architecture & Data Management - Intermediate Cloud Data Engineering (Azure Preferred) - Intermediate Python Development & Data Engineering Notebooks - Intermediate CI/CD and DevOps Practices - Intermediate Infrastructure as Code (IaC) - Intermediate Data Platform Monitoring & Observability - Intermediate Cloud Data Architecture - Intermediate Classified Title: Sr. Software Engineer Job Posting Title (Working Title): Sightline Sr. Software Engineer (Sightline Information Technology) Role/Level/Range: ATP/04/PF Starting Salary Range: $87,635 - $153,545 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 am - 4:30 pm FLSA Status: Exempt Location: Remote Department name: Sightline Personnel area: University Administration

Provide complex administrative support including calendar management, meeting coordination, financial processing, and communications for a department chair's office. | Bachelor's degree and at least four years of progressively responsible administrative experience with proficiency in Microsoft Office and strong organizational and communication skills. | We are seeking an Administrative Specialist who will provide varied administrative support in the Department of Medicine Chairman’s Office ranging from standard to complex for an individual, group, and/or unit requiring high level expertise and independent decision making. Works on administrative assignments that require research, initiative, independent discretion, and specialized knowledge and abilities. Leads or assists with ad-hoc or recurring projects. Responsibilities require significant collaboration and coordination with others within and outside of the unit and extensive knowledge of the organization. Specific Duties & Responsibilities Independently manage complex calendars and meeting schedules based on an understanding of shifting priorities. Provide preparation for meetings, presentations, and discussions by gathering critical details to facilitate timely responses and task management. Support staff management and team meetings and provide follow-up on action items. Anticipate departmental needs by prioritizing incoming work to ensure timely and effective resolution and following up with deadlines, drafts, reminders. Lead or significantly contribute to recurring or ad-hoc projects, including providing support or guidance to other staff. Assist with planning and conduct of events as needed. Perform general office management necessary for efficient operations. e.g. assisting with space issues, room reservation requests, technology needs, etc. Ensure timely processing and submission of travel reimbursements, online payments, purchase orders, and non-employee expense reimbursements. Locate and compile information to format and produce reports, graphs, tables, records, and other sources of information. Responsible for answering questions, providing guidance, and disseminating information. Interpret and communicate operating policies. Proactively identify and assist with the resolution of administrative problems. Maintain high-level knowledge of the informal and formal department goals, standards, policies, and procedures including familiarity with other departments in the school/division. Other duties as assigned. In addition to the duties above Will act as a calendar & in-person office backup for the DOM Administrative Office staff. Assist the DOM Communications & Marketing Manager with dispersing communications to the Department of Medicine faculty & staff through social media & email platforms. Manage the DOM Chairman’s Office email account, responding to requests & correspondence. Generate and maintain active DOM-related lists, including computer tracking, supply order tracking, and updating DOM staff & faculty email lists. Assist with escorting visiting faculty, creating/adjusting schedules, and serving as the main contact for catering & supply orders. Minimum Qualifications Bachelor's Degree. Four years of progressively responsible administrative experience, with experience working on special projects and assignments. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Photography and/or website maintenance experience / Zoom & Teams working knowledge Technical Qualifications & Specialized Certifications Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint. Technical Skills & Expected Level of Proficiency Calendar Management - Advanced Financial Administration - Advanced Interpersonal Skills - Advanced Meeting Coordination - Advanced Office Procedures - Advanced Oral and Written Communications - Advanced Organizational Skills - Advanced Report Writing - Intermediate The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Administrative Specialist Role/Level/Range: ATP/03/PC Starting Salary Range: $55,145 - $96,760 Annually ($75,955 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: 4 days in person, 1 day remote FLSA Status: Exempt Location: Hybrid/School of Medicine Campus Department name: SOM DOM General Admin Chairmans Offf Personnel area: School of Medicine

Coordinate patient services and perform clinical medical assistant duties in a gastroenterology clinic. | Requires medical assistant certification and at least one year of customer service experience. | The Department of Medicine, Division of Gastroenterology at Sibley Memorial Hospital is seeking a Patient Service Coordinator / Medical Assistant. Specific Duties & Responsibilities Patient Service Coordinator position responsibilities 50% * Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital * Maintain accurate information on each patient to facilitate the patient encounter. * Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. * Schedule patients for laboratory tests, medical examinations, and consultations. * Relay information to patients regarding preparation for laboratory tests and examinations. * Coordinate visits either within the department or between several departments. * Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments. * Print and mail directions, maps, fee schedules, and department specific information to patients. * Send medical questionnaire forms to patients to obtain missing information. * Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. * Obtain and/or verify patient's demographic data by phone or in person. * Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations. * Obtain pre-certifications as required by patients' health care insurers or managed care providers. * Register patients for clinical appointments using computerized database. * Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation. * Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor. * Review patient charges and extract chargeable items. Collect time of service payments, issues receipts, and prepare cash settlement records. * Input diagnostic and procedure codes to TAP system for computer billing. * Discuss patient charges, if appropriate, with patients and/or patients' families. * Work with available downtown and local support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources. * Refer patient to appropriate office and ensure application for funds has been made. * Prepare patient's statement of charges and review with patient. * Assist with basic insurance and third party queries and explain payment policies * Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant ingoing and outgoing medical records requests, manage incoming and outgoing faxes, provide accurate appointment entry/check in/ check out. Medical Assistant Responsibilities 50% * The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment. * The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. * The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. * The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures. * The CMA must demonstrate competency in all skills related to the performance of patient care. * The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. * The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Clinical * Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team. * Collects patient information and assessment data. * Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height. * Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner. * Obtains additional data from patient and significant other based on initial data collection. * Performs chart review prior to clinic visit to obtain historical data. * Monitors patient status recognizing and reporting abnormal findings or changes in condition. * Organizes patient care activities based on assessment findings. * Confirms and clarifies written orders prior to implementation of delegated tasks. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety. * Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a “trainer” for new employee and extern orientation, and coordinates activities related to proficiency for these employees. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies. * Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patient’s need for additional information and refers to appropriate healthcare resources. * Perform injections, including but not limited to, flu, Hepatitis A, B, and C * Know how to administer breath tests and capsules * Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature * Obtain lab results, and under MD guidance, does routine patient notification of results. Unit Operations * In close partnership with health care team, assures smooth and efficient patient flow and clinical operation. * Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs. * Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance. * Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment. Recognizes patient care trends affecting unit supplies and notifies clinic manager. * Operates clinical equipment according to equipment procedures including safety and quality control checks. Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. * Works with healthcare team to assure smooth and efficient patient flow and clinical operation. Problem solves obstacles to throughput process and notifies manager and patients of wait time. * Assist with front desk duties, including but not limited to- * Filing, Scanning, Purging Records * Clearing the fax machine and distributing documents appropriately * Printing EPR notes Age Specific Care * Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in her/his assigned service area. The required skills and knowledge may be gained through education training or experience. Minimum Qualifications * High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. * One year of work experience in customer service. * Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. * * * Classified Title: Patient Service Coordinator/Medical Assi Job Posting Title (Working Title): Patient Service Coordinator/MA (DOM Gastroenterology) Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 HRLY ($54,080 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8:30a - 5p FLSA Status: Non-Exempt Location: District of Columbia Department name: SOM DOM Gastroenterology Personnel area: School of Medicine