Instacart

Identify and mitigate risks in product and cloud infrastructure, develop secure engineering systems, and mentor engineers. | 5+ years security engineering experience with Python, Go, or TypeScript, hands-on IaC experience, and strong SaaS threat model understanding. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The CAPS team at Instacart is responsible for securing Cloud infrastructure, AI systems, and Product surfaces. We work closely with all other engineering teams, enabling them to roll out new product features and internal productivity systems in a secure way. Members of the CAPS team assume ownership of security risks and find solutions that mitigate whole classes of vulnerabilities. About the Job Identify business-critical risks present within Instacart’s product and infrastructure. Analyze the risks and define remediation strategies with actionable roadmaps. Develop scalable systems to enable and encourage secure engineering patterns. Own and drive systemic improvements across engineering and other functions. Coach and mentor other engineers within the organization. About You Minimum Qualifications 5+ years of experience in Security Engineering or Offensive Security roles. 3+ years of experience performing code reviews and design reviews. Proficiency in at least one production language (Python, Go, or TypeScript) sufficient to build internal tooling. Hands-on Infrastructure-as-Code experience (Terraform, CloudFormation, or equivalent). Knowledge of security bug classes and best practice remediation techniques. Understanding of SaaS architectures, common risks, and threat models. Experience with Variant Analysis, Root Cause Analysis, or Secure Frameworks. Preferred Qualifications Track record of security research, competitive hacking, or OSS contributions. Policy-as-code authoring at organization scope (OPA/Rego, Terraform Sentinel/equivalent) with disciplined test coverage and rollout/grandfathering strategies. Cloud Security Posture Management (CSPM) at scale — Wiz/Prisma/equivalent, including remediation programs spanning IaC findings and live threat findings (C2, credential abuse), plus running scan infrastructure across CI fleets. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Lead strategic execution and portfolio management for commercial programs to drive measurable business impact. | 5-7+ years in program management or related fields with AI/automation fluency and strong communication skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Commercial Program Management (CPM) team serves as the central function leading strategic execution, portfolio management, and strategic program leadership to empower commercial teams in delivering measurable business impact. We drive cross-functional collaboration, governance, and scalable execution across commercial programs, Instacart Marketplace, Retailer.com, in-store initiatives, strategic partnerships, and business-driving innovation. As the commercial landscape evolves, we will continue to expand our influence and operational planning, ensuring scalable, data-driven, and strategic execution for business growth solutions that support Instacart’s long-term business success. The Commercial Program Management team’s mission is to drive value for the Commercial org by: Leading strategic execution and portfolio management to drive measurable impact across Instacart’s commercial programs. Establishing, operationalizing, and strategically executing a structured portfolio management approach to optimize commercial initiatives, enhance cross-functional alignment, and drive strategic execution of business priorities. Through effective governance, prioritization, and scalable program management, we empower Instacart’s commercial organization to unlock new opportunities, accelerate growth, and streamline execution across a cohesive portfolio of strategic initiatives. About the Job The Commercial Program Management team is looking for a Program Manager II team, supporting key initiatives across Commercial teams. This role sits at the intersection of strategy and execution, partnering closely with Ads Product, Brand Partnerships, Eversight, Measurement Science, Retail, Strategic Partnerships, Finance, and Engineering to drive cross-functional programs from concept through launch and scale. You will play a critical role in bringing structure to complex initiatives, ensuring alignment across teams, and helping translate business priorities into effective execution. What You’ll Do Support Systems-Level Programs: Project & Program Management Contribute to programs that span multiple systems, including: Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives Flagging risk identification, dependency tracking, issue identification and change management on projects and programs Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design. AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution Help identify and escalate issues across systems where ownership is distributed Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes Support automation development of: Knowledge management resources Issue tracking and escalation workflows Documentation and process standardization Track program health, risks, and dependencies Ensure stakeholders have clear updates and visibility into progress Proactively surface blockers and support resolution Own the design, and continuous improvement of process & programs to support commercial goals Drive alignment with cross-functional team OKRs, roadmaps and prioritizations Support GTM Strategy & Execution Assist in planning and executing go-to-market strategies for product launches and partnerships Track launch readiness, dependencies, and key milestones Partner with Brand Partnerships and Enablement teams to support execution in-market Create automation workflows that foster visibility across teams Bring Structure to Ambiguity & Enable Scalable Execution Help identify gaps in process, ownership, and alignment Contribute to building frameworks, trackers, and operating rhythms Support prioritization and coordination across multiple workstreams Support development of repeatable processes, templates, and tools Help streamline workflows and reduce manual effort Contribute to improving how teams collaborate and execute Cross-functional collaboration & leadership Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships Translate business goals into clear timelines, deliverables, and execution plans Coordinate across cross-functional stakeholders to ensure alignment and progress About You AI-Enabled Executor: You are organized, detail-oriented, and able to manage multiple workstreams effectively while leveraging AI tools to improve speed, quality, documentation, and follow-through. You leverage tools like Claude AI and Gemini to build repeatable workflows, automate intake and triage, generate documentation, and create scalable operating models that enable teams to execute more efficiently across multiple programs. Resourceful Problem Solver: You thrive in both structured and unstructured environments, using sound judgment, creativity, and AI-enabled workflows to bring clarity to complex work. Comfortable with Ambiguity: You can operate in evolving environments, synthesize complex inputs, and turn unclear needs into structured plans and actionable outcomes. Portfolio Thinker: You are able to zoom out across programs to identify tradeoffs, capacity constraints, and prioritization opportunities, helping teams focus on the highest-impact work. Ownership Mentality: You take end-to-end ownership of programs and outcomes, proactively driving progress rather than waiting for direction. Collaborative Influencer: You can indirectly influence cross-functional partners without direct reporting lines, driving alignment, accountability, and forward momentum. Minimum Qualifications 5–7+ years of experience in program management, operations, consulting, or related roles Demonstrate AI fluency using LLMs and/or automation platforms to streamline workflows and improve program efficiency Experience supporting cross-functional initiatives Excellent written and verbal communication skills, with experience keeping stakeholders informed and aligned Ability to manage multiple priorities in a fast-paced environment Ability to translate complex technical and operational problems into clear, actionable recommendations for diverse stakeholders Strong decision-framing skills, including the ability to surface tradeoffs and guide teams toward alignment Proven ability to build relationships, manage conflict, and influence cross-functional partners without direct authority Track record of improving processes, solving problems, and building scalable systems that reduce friction Strong program and project management toolkit, with ability to apply best practices based on program needs Critical thinking skills, with ability to identify risks, dependencies, and opportunities across programs Ability to manage competing priorities, communicate tradeoffs, and focus on highest-impact work Strong business acumen and ability to connect program execution to revenue, customer outcomes, and business goals Experience leading through change and helping teams adopt new processes, tools, and ways of working Preferred Qualifications Extensive AI experience with workflow automation, code and skills Strong experience in Ads, commercial marketplaces, or tech platforms Experience managing GTM launches or revenue-driving programs Experience working with data, product, or operational systems Familiarity with building process designs, documentation, or workflows #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $147,000—$155,000 USD WA $140,000—$148,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $134,000—$141,500 USD All other states $122,000—$129,000 USD

Lead frontend architecture and product execution for a central data hub, collaborating with data teams to build self-serve data tools. | 7+ years experience with React, TypeScript, Python, SQL, and data infrastructure tools like Airflow, Snowflake, and dbt, plus a bachelor's degree. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role We are currently seeking a Senior Software Engineer II to join our Self-Serve Productivity team. This is a fullstack role with a frontend lean, focused on building and extending Portal — Instacart's central hub for everything data. You'll partner closely with data scientists, data engineers, analysts, and product engineers to design and ship the tools they use every day to discover, understand, and trust data. You'll have meaningful ownership over user-facing surfaces that touch the entire company. About the Team The mission of the Instacart Self-Serve team is to improve the productivity of data practitioners through easy-to-use, self-serve tools. The Productivity sub-team owns Portal (data discovery, lineage, metadata, data quality), our semantic layer (Medusa), and a number of supporting systems built on dbt and Airflow. Portal is going through significant UI investment — including a homepage/dashboard redesign and deeper integration across the data infra ecosystem — making this a high-impact time to join. About the Job You will be part of a small team with a large amount of ownership and surface area, given that the tooling is used by the entire company. You will lead frontend architecture and product execution on Portal, while contributing across the stack where needed (Python services, data pipelines, APIs). You will have the freedom to suggest and drive new initiatives — including how Portal evolves as the unified data home base at Instacart. You are expected to mentor other team members and be a champion of engineering excellence, particularly around frontend craft, performance, and UX quality. You will work closely with other teams (Data Science, ML, Product Eng, Infra) to understand their main pain points around data and translate them into self-serve and reliable solutions. About You Minimum Qualifications Self-motivation and an enjoyment for a startup environment A strong sense of ownership Strong frontend expertise — deep experience with React and TypeScript, with a track record of shipping polished, performant product UI in a large codebase Comfort working fullstack — able to extend backend services (Python) and reason about APIs, data models, and pipelines as needed Strong knowledge of SQL and familiarity with common data infrastructure technologies (Python, Airflow, Snowflake, dbt) in a production environment Experience working with a large codebase on a cross-functional team An ability to balance a sense of urgency with shipping high quality and pragmatic solutions A product mindset — you care about the experience your tools create, not just the systems behind them 7+ years of working experience in a similar field/environment Preferred Qualifications Experience building internal developer tools, data tools, or other "tools for technical users" products Familiarity with data catalog, lineage, or metadata systems (e.g., Amundsen, DataHub, OpenMetadata) Experience leading frontend architecture decisions or design system work Bachelor's degree in Computer Science, computer engineering, electrical engineering, OR equivalent work experience #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,500 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,500 USD All other states $192,000—$202,500 USD

Lead architecture and development of scalable data-intensive systems with cross-team collaboration and AI-driven initiatives. | Senior-level software engineer with 8+ years experience in backend and data engineering, strong Python and Ruby/Go skills, data pipeline and cloud platform expertise, AI fluency, and leadership in cross-team projects. | Overview The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data-intensive systems; drives cross-team execution; and raises engineering standards. You'll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high-impact features across our pillars: Off-platform, Data collaboration (cleanrooms), Ads Taxonomy, Platform, and New Initiatives (AI). You will mentor L4/L5 engineers, act as an IC tech lead (no direct reports), and help define a future on-call model and SLOs. About the Job • Technical leadership and roadmap • Lead architecture for reusable, scalable systems across off-platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform. • Evolve core abstractions, testing, CI/CD, observability, and cost efficiency; proactively drive modernization. • Propose and drive initiatives on behalf of engineering management; align stakeholders and manage dependencies. • Pillar execution • Off-platform: expand and harden integrations with external advertising platforms; design privacy-forward activation and identity workflows; reduce reliance on third-party intermediaries; and build measurement ingestion pipelines for performance signals such as reach, frequency, and conversions. • Data collaboration (cleanrooms): extend our cleanroom orchestration and governance tooling (multi-cleanroom support, policy enforcement), develop reusable query templates and partner configurations, optimize pipelines for cost and performance, and scale secure data collaboration deployment and management. • Ads Taxonomy: lead intake automation (UI + backend) and release workflow improvements to reduce manual effort and cycle time. • Platform: assist with platform modernization and developer tooling improvements; contribute to an on-call/SLO strategy as we mature operations. • AI-first engineering • Use AI-assisted tools daily for design, coding, tests, and docs; define team prompt patterns and workflows; identify AI opportunities in internal tools and ops. • Product quality, privacy, and security • Translate ambiguous requirements into pragmatic phases (POC, pilot, production) with clear SLAs/SLOs. • Champion security-by-design, data governance, and privacy compliance (e.g., GDPR/CCPA) across pipelines. • Mentorship and collaboration • Mentor engineers up to L5; set code quality and review standards. • Build cross-team partnerships (Ads Manager, Measurement Science, Data Platform, Privacy/Legal, and external platforms). About You Minimum Qualifications • Proven senior-level impact • 8+ years of software engineering experience (typically 10+ for this level) delivering and operating large-scale backend/data systems; led cross-team projects and architectural decisions. • Backend and data engineering • Strong in Python and one of Ruby or Go; services/APIs (REST/gRPC); integrations with third-party APIs (e.g., Meta, Google, The Trade Desk). • Data pipelines with DBT and Airflow; Spark/Databricks; advanced SQL and performance tuning. • Snowflake and AWS experience; cost-aware design; workflow orchestration (e.g., Temporal) and event-driven patterns. • Ads/cleanrooms/privacy • Experience with ad-tech/programmatic and measurement integrations; cleanrooms (Snowflake DCR, shares/listings); identity/matching (UID2, RampID) and deconfliction. • Working knowledge of privacy and compliance practices (GDPR/CCPA) in data workflows. • Platform excellence • CI/CD, containers, test strategy; observability (metrics/logs/tracing) with tools like Datadog; incident readiness and SLO thinking. • AI fluency (must-have) • Demonstrated, recent hands-on use of AI-assisted development tools (e.g., GitHub Copilot, Cursor, OpenAI-based assistants) to improve speed and quality. • Experience defining reusable prompts/workflows for team use and contributing to AI-enabled internal tools or automation. • Ability to evaluate when to apply AI vs. deterministic systems; familiarity with evaluation, guardrails, and security/privacy implications in AI usage. • Collaboration and communication • Clear technical writing; stakeholder management; ability to drive consensus and unblock execution. Preferred Qualifications • Direct experience with UID2/TTD integrations, Roku/Pubmatic/NBCU, or Meta Advanced Analytics/Google ADH pipelines. • Catalog/taxonomy, entity lineage, or custom hierarchy systems. • Snowflake governance patterns, partner data collaboration at scale. • Vendor/partner management and external API certification programs. • Building AI-powered internal tools (e.g., Slackbots, data assistants). Why this role is a great opportunity.... • Lead foundational, high-visibility initiatives and translate them into measurable impact on revenue, efficiency, and partner adoption. • Co-own the technical roadmap with scope to define abstractions, standards, and AI-first workflows across multiple pillars. • Ship impactful features end-to-end: direct UID2 activation, Share Manager extensions, taxonomy intake automation, and platform modernization. • Collaborate with strong cross-functional partners and enjoy occasional trips to our Toronto office to connect with the broader engineering community. • Help define our future on-call model and operational excellence standards as we scale. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $196,000-$207,000 USD

Lead technical direction and design scalable storage platform solutions for distributed systems. | 4+ years in large-scale cloud software engineering with experience in in-memory datastores and mentoring skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is powered by a robust set of cloud services. Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. Large-scale caching and storage plays an integral role in delivering efficient, performant experiences to customers. You will have the opportunity to own and build a whole new set of foundational engineering components in an open collaborative environment serving millions of requests daily. Instacart’s storage needs are ever-evolving and growing. The Key-Value team are stewards of the in-memory datastore infrastructure that supports Instacart’s core lines of business. The scale of this involves hundreds of clusters holding terabytes of data in memory, with continuous 24/7 monitoring and uptime requirements. In response to this dynamic, demanding environment, the nature of our work is to innovate the automated monitoring & control-plane systems that run the clusters, as well as related supporting services like database proxies, snapshotting and backups, working with major cloud providers, supporting multiple environments for development and testing, data privacy and compliance at the infrastructure level. At the same time, we’re investing and preparing for Instacart’s future growth and success with forward-looking architectural shifts including distributed database systems, AI Agent-based monitoring and operations, tiered database storage. We’re focused on solutions that directly impact Instacart through stability, productivity and cost management, visible at the Executive level. About the Job If you’re excited by distributed systems at massive scale, real‑time data challenges, and opportunities to shape the future of AI‑powered commerce, this team offers a chance for outsized impact in a fast‑paced environment: You will be a senior engineer in the team responsible for Storage platforms, with a large amount of ownership and autonomy for setting technical direction, reporting to an engineering manager. You will work closely with other application engineering teams and internal stakeholders, owning a large part of the process from problem understanding to shipping the solution. You will ship high quality, scalable and robust solutions with a sense of urgency. You will have the freedom to suggest and drive high-impact initiatives related to in-memory storage solutions that unlock new innovations, accelerate application development, create resiliency & high-availability, and right-size storage needs company-wide. Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include: Languages: Go, Python and Rust Core Platforms: Valkey, Redis, Memcd, EC2 and related open-source tools Observability and Analytics: Datadog, Cloudwatch, Sentry and Snowflake If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team. About You Minimum Qualifications: 4+ years of working experience as a software engineer in one or more large-scale cloud services or application development environment 1+ Years of hands-on experience, delivering large-scale solutions with an industry-recognized in-memory datastore (ideally Valkey or Redis) 1+ Years experience building cloud-based control-plane software Self-motivation and an enjoyment for a growth-oriented startup environment A strong sense of ownership that drives improvements for customers as well as automation and scale for the systems. The drive & ability to dive deep into technical challenges and champion root causes, solving problems correctly. You enjoy being highly productive, shipping code, reviewing others’ PRs and iteratively guiding code bases towards best practices and excellence. You are able to scale yourself effectively via junior engineers and accelerate the team through effective designs, written & communication, delegation, establishing standards & best practices, code reviews. Strong ability to architect and design systems using common back-end Web technologies in a production environment An ability to balance a sense of urgency with shipping high quality and pragmatic solutions Experience working with a large codebase on a cross functional team, with a knack for driving alignment across teams and stakeholders Demonstrated capacity to take existing, complex solutions and evolve them to meet the changing needs of the business. Preferred Qualifications Bachelor’s degree in Computer Science, computer engineering, electrical engineering Familiarity with self-hosting core infrastructure You are a mentor to other software engineers, helping equip them and grow as software development professionals You like solving the kind of high-impact, org-wide problems that involve tackling abstract challenges and turning them into concrete programs that deliver successfully #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $199,000—$210,000 USD WA $191,000—$201,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $183,000—$193,000 USD All other states $166,000—$175,000 USD

Lead design and implementation of scalable storage and control-plane systems for database infrastructure. | 5+ years experience in large-scale cloud services, PostgreSQL expertise, strong architecture and mentoring skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is powered by a robust set of cloud services. Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. Large-scale caching and storage plays an integral role in delivering efficient, performant experiences to customers. You will have the opportunity to own and build a whole new set of foundational engineering components in an open collaborative environment serving millions of requests daily. Instacart’s storage needs are ever-evolving and growing. The Database Storage team are stewards of the database infrastructure that supports Instacart’s core lines of business. The scale of this involves hundreds of clusters holding petabytes of data, with continuous 24/7 monitoring and uptime requirements. In response to this dynamic, demanding environment, the nature of our work is to innovate the automated monitoring & control-plane systems that run the clusters, as well as related supporting services like database proxies, snapshotting and backups, working with major cloud providers, supporting multiple environments for development and testing, data privacy and compliance at the infrastructure level. At the same time, we’re investing and preparing for Instacart’s future growth and success with forward-looking architectural shifts including distributed database systems, AI Agent-based monitoring and operations, tiered database storage. We’re focused on solutions that directly impact Instacart through stability, productivity and cost management, visible at the Executive level. About the Job If you’re excited by distributed systems at massive scale, real‑time data challenges, and opportunities to shape the future of AI‑powered commerce, this team offers a chance for outsized impact in a fast‑paced environment: You will be a senior engineer in the team responsible for Storage platforms, with a large amount of ownership and autonomy for setting technical direction, reporting to an engineering manager. You will work closely with other application engineering teams and internal stakeholders, owning a large part of the process from problem understanding to shipping the solution. You will ship high quality, scalable and robust solutions with a sense of urgency. You will have the freedom to suggest and drive high-impact initiatives related to Storage solutions that unlock new innovations, accelerate application development, create resiliency & high-availability, and right-size storage needs company-wide. Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include: Languages: Go, Python and Rust Core Platforms: RDS, Postgres, Yugabyte, EC2 and selected GCP services Observability and Analytics: Datadog, Cloudwatch, Sentry and Snowflake If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team. About You Minimum Qualifications: 5+ years of working experience as a software engineer in one or more large-scale cloud services or application development environment 1+ Years of hands-on experience, delivering large-scale solutions with an industry-recognized database (ideally PostgreSQL) 1+ Years experience building cloud-based control-plane software Self-motivation and an enjoyment for a growth-oriented startup environment A strong sense of ownership that drives improvements for customers as well as automation and scale for the systems. The drive & ability to dive deep into technical challenges and champion root causes, solving problems correctly. You enjoy being highly productive, shipping code, reviewing others’ PRs and iteratively guiding code bases towards best practices and excellence. You are able to scale yourself effectively via junior engineers and accelerate the team through effective designs, written & communication, delegation, establishing standards & best practices, code reviews. Strong ability to architect and design systems using common back-end Web technologies in a production environment An ability to balance a sense of urgency with shipping high quality and pragmatic solutions Experience working with a large codebase on a cross functional team, with a knack for driving alignment across teams and stakeholders Demonstrated capacity to take existing, complex solutions and evolve them to meet the changing needs of the business. Preferred Qualifications Bachelor’s degree in Computer Science, computer engineering, electrical engineering Familiarity with Distributed Databases (Yugabyte, CRDB, TiDB) You are a mentor to other software engineers, helping equip them and grow as software development professionals You like solving the kind of high-impact, org-wide problems that involve tackling abstract challenges and turning them into concrete programs that deliver successfully #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Build and maintain internal ML/AI platform supporting model training, fine-tuning, and batch inference, developing SDKs and infrastructure while managing stakeholders. | Bachelor's degree in CS or equivalent, 3+ years software development, 2+ years large-scale distributed systems, technical leadership, and high production standards. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview At Instacart, the ML/AI Platform team is a critical part of enabling the business across all areas. From owning the online/offline feature store to the serving and training layer, our team enables the entire business to succeed. We take pride in having extreme levels of ownership and high levels of collaboration. You will be working closely with seasoned engineers and leaders across the company to drive specific use cases end to end. Our work directly impacts the success of Instacart. About the Job As a Senior Engineer on the ML/AI platform team, you will play a key role in building the internal platform which supports training and deploying AI models across the entire organization. You’ll take ownership of defining the platform to enable AI model fine-tuning and batch inference by building the SDKs and supporting the infra to support these unique workloads. We are looking for someone with high ownership and the ability to be a leader in the space. Excited to build platform-level tools, SDKs Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first Eager to navigate ambiguous, hairy, and technical problem spaces Eager to jump into domains, languages, and problem areas that might be new and unfamiliar About You Minimum Qualifications Bachelor’s degree in Computer Science, a related field, or equivalent practical experience 3 years of experience with software development in one or more programming languages 2 years of experience in designing, analyzing, and troubleshooting large-scale distributed systems, and 1 years of experience leading projects and providing technical leadership Strong proficiency in maintaining high standards for production services Rapid coding skills and management of production services Experience with high scale throughput and distributed systems problems Preferred Qualifications Strong communication skills and ability to contextualize problems across various audiences Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently Experience building and shipping products to users Expertise building platforms and high scale infrastructure Visionary thinker capable of generating transformative ideas Prior experience working with AI Platforms like Ray is a plus #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Lead design and operation of distributed backend services for logistics foundation with cross-functional collaboration. | 7+ years backend experience with Ruby, Python, or Go and leadership in complex distributed systems, plus a bachelor's degree. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Logistics Foundation team is a cornerstone of Instacart’s fulfillment platform, advancing foundational systems that power earnings, pricing, routing, batching, matching, dispatch, and geospatial capabilities. Our mission is to unlock new capabilities and business impact through scalable, reliable architecture that elevates both engineers and AI agents, enabling efficient, compliant logistics at scale. We are seeking a Senior Software Engineer to lead complex, high-visibility platform initiatives end-to-end. In this role, you will collaborate closely with cross-functional partners across Legal, Finance, Policy, Shopper, Enterprise Fulfillment, Operations, and Expansions to deliver resilient systems against hard external deadlines. You’ll join a high-impact group of approximately 15 engineers within a broader Logistics Serving and Foundation organization of about 30 engineers. This is a remote-friendly role across the U.S. and Canada, with a slight preference for candidates in the San Francisco Bay Area or Toronto. About the Job Own and drive complex platform workstreams end-to-end — from engineering design docs through implementation, launch coordination, war room monitoring, and ongoing support. Design, build, and operate high-quality, high-throughput distributed backend services with clear SLOs, robust observability, and well-run on-call/incident response practices. Analyze and refine service and data architectures; propose and lead new systems that improve reliability, scalability, and operational excellence. Establish and champion engineering standards through rigorous design reviews, production readiness, on-call ownership, and continuous improvement of instrumentation and alerting. Partner with Legal, Finance, and Policy to deliver compliance-ready solutions across multiple jurisdictions and regulatory frameworks, balancing urgency with long-term maintainability. Drive the adoption of modern technologies and AI toolsets to accelerate development, improve quality, and increase delivery velocity; mentor peers and influence platform roadmaps. Contribute across critical fulfillment domains — earnings, pricing, routing, batching, matching, dispatch, and geospatial — delivering solutions that directly impact customers, shoppers, and partners. About You You thrive in fast-paced, ambiguous environments, communicate clearly with technical and non-technical partners, and take ownership to deliver durable solutions under tight deadlines. Minimum Qualifications 7+ years of backend software development experience delivering scalable, production systems end-to-end. Proficiency in at least one backend language such as Ruby, Python, or Go. Hands-on experience building and operating large-scale distributed backend services with defined SLOs, on-call ownership, observability, and incident response. Proven track record independently leading complex, cross-functional projects with high ambiguity and hard external deadlines. Exceptional written and verbal communication skills, including authoring technical artifacts (e.g., ERDs, design docs) and coordinating launches with non-engineering stakeholders. Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. Preferred Qualifications Experience with compliance-sensitive systems (e.g., pay systems, SOX, GDPR, government policy/labor regulations). Technical experience with Ruby on Rails, Python, Golang, Postgres, Redis, and AWS. Experience with geospatial systems, mapping, or multi-jurisdiction rule engines. Familiarity with marketplace or logistics domain problems. Proficiency in system performance optimization, including CPU utilization, load balancing, and latency reduction. Experience collaborating across teams to advocate for and land platform-wide solutions. Skilled at leveraging AI to enhance engineering velocity and efficiency. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Design and maintain backend applications and collaborate with ML and product teams to develop personalization features. | 5+ years backend experience with Ruby or Go and a CS degree, plus recommender systems and ML experience preferred. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview This role challenges traditional approaches to digital shopping by improving backend systems that power a seamless user journey. You will lead efforts to enhance content discoverability and purchase processes, helping to perfect the interaction between user desires and our vast product offerings. The Senior Software Engineer will focus on enhancing the user experience by developing robust backend architectures that support advanced recommendation and personalization systems. In close collaboration with ML engineers, product teams, and data scientists, you will lead the innovation of our backend services, enabling sophisticated, data-driven features that adapt to our customers' shopping behaviors. The Core Experience teams are dedicated to creating engaging and straightforward shopping experiences. You will be part of a team that is at the heart of product innovation, focusing on everything from the user interfaces to the underlying systems that support our web and mobile platforms. Our team’s work is guided by a data-driven methodology that ensures decisions are aligned with consumer needs, helping us move swiftly and efficiently in our development processes. The Order Quality Team at Instacart is dedicated to delivering a seamless and dependable online grocery experience by ensuring every order is picked and delivered with the highest level of accuracy and care. We are responsible for the end to end post-checkout journey, which includes building intelligent replacement algorithms, providing real-time order status updates, and managing communication channels through SMS, push notifications, and live activity tracking. Our team also oversees features such as item summary pages, chat, cancellations and rescheduling, post-checkout pickup experience, and post order feedback, always striving to recover gracefully when things don’t go as planned. The Order Quality Team plays a vital role in creating transparency and control for customers, embodying Instacart’s commitment to operational excellence and innovation at scale. About the Job Design, build, and maintain high-quality backend applications. Lead the development of our backend system's roadmap, prioritizing scalability and reliability. Innovate and think creatively to develop new features that enhance our customer's shopping experiences. Own and lead major components of our product, ensuring they meet both internal standards and external expectations. Collaborate across teams to foster a unified approach to product development, facilitating consensus and driving effective outcomes. Responsible for the strategic planning and execution of projects you oversee, from inception to deployment and maintenance. About You Minimum Qualifications 5+ years of backend development experience, with a strong record of project delivery. Proficiency in backend languages, such as Ruby or Go. A solid foundation in unit testing and problem-solving. Exceptional communication skills and the ability to lead and collaborate with diverse teams. Holds a Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience. Preferred Qualifications Experience with recommender systems and personalization algorithms. Familiarity with ML model development and iteration. Deep understanding of feed architecture principles. Skilled in the use of monitoring and observability tools like Datadog. Extensive experience with database management, particularly PostgreSQL. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Design and operate high-scale production AI systems and agentic experiences with end-to-end ownership. | Senior engineer with 5-8+ years shipping production-scale AI systems and integrating LLM-powered features. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Join Instacart's mission to transform grocery shopping through frontier AI. As a Senior Software Engineer on AI Labs & Foundations, you will design, build, and operate the high-scale production systems that power our most ambitious AI experiences—from Cart Assistant, our conversational shopping agent, to voice AI interactions and beyond. This is a high-impact opportunity to work at the intersection of robust software engineering and cutting-edge production AI/ML, directly shaping products used by millions of customers every day. We are hiring a Senior Software Engineer who will participate in the design and delivery of production AI systems, identify high-leverage technical opportunities, and contribute hands-on to AI-native products across Instacart's platform. We value bottom-up ideas, high engineering quality, and close partnership with Product, Data Science, ML, and Infrastructure teams. If you enjoy inventing, navigating ambiguity, prototyping fast, and turning wild ideas into real, scalable products, this is the team for you. AI Labs & Foundations sits at the intersection of frontier AI research and production engineering. Our portfolio spans the full stack of AI innovation at Instacart, including building and launching Cart Assistant, pioneering voice AI interactions, and constructing the foundational systems that power these cutting-edge experiences. We are a fast-moving, collaborative team that thrives on 0-to-1 thinking, shares learnings openly, and ships with urgency by prototyping fast and testing rigorously. About the Job Design, build, and operate production AI-powered systems and agentic experiences (including Cart Assistant and voice AI) that directly impact how millions of customers shop. Build foundational systems for cutting-edge AI experiences, ranging from embedding infrastructure and voice AI pipelines, to client facing components and integrations, by prototyping bold ideas and productizing what works. Integrate foundation models via APIs and open-source frameworks; apply techniques like retrieval-augmented generation and vector search where appropriate. Own projects end-to-end: requirements, technical design, implementation, testing, deployment, observability, and iterative improvement focused on reliability, latency, and cost efficiency. Collaborate with cross-functional partners in product, design, data science, and infrastructure to ship AI features end-to-end. Drive engineering excellence, including thoughtful system design, rigorous code review, and technical leadership that includes defining and promoting best practices for AI/ML production engineering across the team. About You Minimum Qualifications: Proven senior software engineer who has built, shipped, and operated production systems at scale. You make architectural calls, own what you build, and deliver through ambiguity. Hands-on experience with AI or ML in production. You've shipped LLM-powered features or integrated foundation model APIs into a live product, demonstrating the necessary expertise at the intersection of robust software engineering and deep production ML. Experience owning services end-to-end, including CI/CD, automated testing, observability (logging, metrics, tracing), and on-call participation. Strong communicator who partners well across disciplines - you want to get to the right answer, not just defend the first one. Excitement and ability to leverage cutting-edge development tools, including AI assistance (e.g., Copilot, Cursor, Claude), to maximize velocity. Preferred Qualifications: 5 to 8+ years of industry experience. A track record of 0-to-1 work taking unconventional ideas from prototype through rapid iteration to production. Experience building conversational agents, multi-turn dialogue systems, or agentic LLM applications. Experience with STT/TTS or natural language interfaces, LLM fine tuning, ML transfer learning, model training and the vocabulary of measurement of model performance. Experience with embedding systems, vector search, or retrieval-augmented generation (RAG) with vector databases (e.g., Pinecone, Weaviate, FAISS, or Elasticsearch). Experience with cloud platforms (AWS or GCP), containers (Docker), and orchestration (Kubernetes). Experience with event-driven or distributed systems (e.g., Kafka). Demonstrated mentorship and technical leadership within cross-functional teams. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Lead architecture and platform initiatives for large-scale data ingestion and processing infrastructure. | 5+ years experience in data infrastructure or distributed systems with expertise in lakehouse architectures and event-driven systems. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Data Governance & Foundations team builds and operates the core systems that power the company's data ecosystem — a modern data lakehouse at scale, spanning ingestion, stream processing, analytical compute, and self-serve tooling. You'll join a collaborative team of 6–7 engineers responsible for keeping a highly reliable production platform running today while architecting the infrastructure that will serve the business for the next 3–5 years. This is a high-ownership, high-autonomy role. Architectural decisions carry both technical and financial weight, and you'll be expected to drive direction, not just execute it. You'll work closely with engineering leadership and cross-functional partners across Data Science, ML Platform, Ads Infrastructure, Finance Engineering, and senior stakeholders throughout the organization. About the Job Define and drive multi-year architecture roadmaps for large-scale data ingestion and processing infrastructure, setting technical direction that balances reliability, scalability, and cost. Own end-to-end platform initiatives — from build vs. buy decisions and migration design through production rollout and risk management — across Kafka-based streaming and Postgres-based systems. Partner with vendors (Snowflake, Databricks, Confluent) on technical integration, contract evaluation, and TCO modeling to inform infrastructure investment decisions. Collaborate with various teams to embed governance and compliance controls (SOX, CPRA, GDPR) directly into platform architecture and data lifecycle management. Optimize infrastructure spend at scale: identify cost reduction opportunities across compute, storage, and pipeline efficiency; manage multi-million dollar infrastructure budgets. Write compelling architecture documents, strategy memos, and proposals that drive alignment with engineering leadership and senior stakeholders across the organization. Mentor engineers on the team, model strong engineering culture, and help grow a high-performing data infrastructure organization. Collaborate with Data Science, ML Platform, Ads Infrastructure, Finance Engineering, and Product teams to ensure the platform meets evolving needs. About You Minimum Qualifications 5+ years of software engineering focused on data infrastructure or distributed systems at scale, in a high-growth, data-intensive environment. Experience in modern data lakehouse architectures and open table formats — Apache Iceberg, Delta Lake, Hudi — with strong understanding of compute/storage trade-offs. Hands-on experience with distributed query and compute systems (Trino, Spark, ClickHouse) including performance tuning and production reliability work. Proven depth in event-driven infrastructure: Kafka for high-throughput data ingestion and Flink (or equivalent) for stream processing at scale. Track record owning and executing major platform transitions, including migration design, phased rollout, and risk management under production constraints. Experience building business cases for infrastructure investments: cost-benefit analysis, TCO modeling, and presenting recommendations to leadership. Exceptional written technical communication — clear architecture docs, strategy memos, and cross-team proposals that drive decisions and alignment. Strong ownership and comfort operating in ambiguity; ability to drive large, multi-team initiatives from concept to production with organizational influence. Preferred Qualifications Familiarity with data governance and compliance frameworks (SOX, CPRA, GDPR) and experience designing governance controls into platform architecture. Experience with FinOps and data platform cost optimization, including managing large infrastructure budgets and negotiating enterprise vendor contracts. Deep SQL expertise and strong proficiency in Python or Scala for systems-level work. Experience with orchestration (Apache Airflow) and transformation pipelines (dbt) in large-scale production environments. Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $199,000—$210,000 USD WA $191,000—$201,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $183,000—$193,000 USD All other states $166,000—$175,000 USD

Lead design and implementation of new ad formats and reporting solutions for Ads suite, collaborating cross-functionally to maintain high technical standards. | Bachelor's degree in Computer Science or equivalent with 5+ years software engineering experience and proficiency in SQL, distributed systems, and data processing tools like DBT and Airflow. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Are you ready to take your development skills to the next level? We’re looking for a Senior Software Engineer to join our Ads team. You’ll play a critical role in the evolution of our Ads suite and help build world-class reporting solutions across various platforms, ensuring that advertisers and retailers receive timely, accurate, and actionable data insights. By working closely with Product Designers, Product Managers, Data Scientists, Machine Learning Engineers, and other cross-functional partners, you’ll contribute to the advancement of our Ads suite and guarantee a seamless flow of data to our users. The Instacart Ads team is at the forefront of refining our Ads products and supporting infrastructure, so your work will directly enhance our capability to process petabyte-scale data and deliver reports essential for billing, strategic decision-making, and partner management. Our products are used by millions of people every year. To meet–and exceed–expectations we are rapidly improving and modernizing our ads platform, helping raise the quality bar for our products across the entire organization. Sound exciting? Keep reading. The Ads Solutions Team is a vibrant collective of engineers pioneering new advertising formats at Instacart. Tasked with incubating and scaling cutting-edge ad solutions, our team fuels revenue growth and sustains vital partnerships within the Instacart Retail Media Network. As a beacon of innovation, our suite of display advertising offerings empowers brands to engage and educate consumers. About the Job As a Senior Engineer, you'll be integral to a full-stack team driving end-to-end development from client to backend. Known for agility, our team values rapid iteration alongside quality and craft: Lead the design and implementation of new ad formats. Collaborate across teams and across functions to set product requirements and long-term strategies. Uphold and elevate technical standards, ensuring superior code quality, test coverage, and system performance. Embrace cross-functional roles and tackle challenges beyond just code to amplify product outcomes. About You Minimum Qualifications Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, or equivalent proven industry experience (4+ years). 5+ years of experience in software engineering. Comprehensive understanding of distributed systems, proven experience with data processing technologies such as DBT and Airflow and common web frameworks such as Rails. Highly proficient with SQL, capable of writing and reviewing complex queries for data analysis and debugging. You can design for scale with the entire system in mind. Solid communicator, comfortable seeking and receiving feedback. Strong analytical and debugging skills. Strong sense of ownership working with a large codebase and diverse suite of products. A collaborative mindset to be able to partner with engineers, designers and PM's from multiple teams to co-create impactful solutions while supporting system contributions. Strong organizational skills with the ability to communicate and present ideas clearly and influence key stakeholders at the manager, director, and VP level. Preferred Qualifications Prior work experience in the digital advertising industry. Experience with big data technologies such as Spark, Hadoop, Flink, Hive or Kafka, and with both streaming and batching data pipelines. Proven experience with distributed system design. Strong general programming and algorithm skills. Strong attention to detail and accuracy in the implementation, keen eye for edge cases and code reviews. Data driven mindset. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $199,000—$210,000 USD WA $191,000—$201,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $183,000—$193,000 USD All other states $166,000—$175,000 USD

Lead product strategy and execution for agentic commerce, managing product managers and collaborating cross-functionally to deliver AI shopping experiences. | 10+ years product management with 3+ years people management, strong e-commerce and AI/ML product experience, bachelor's degree required. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Agentic Commerce team builds conversational and generative AI products that deliver hyper personalized shopping experiences at massive scale. Our portfolio includes Cart Assistant—Instacart’s AI shopping agent helping people plan what to eat and shop for groceries—as well as integrations with leading consumer agents such as Claude, ChatGPT, and Gemini. These products serve millions of consumers and hundreds of retail partners, helping retailers differentiate and win in the AI era. As the Director of Product for Agentic Commerce, you will lead a team of product managers and partner closely with Engineering, ML, Design & Research, GTM, and Business Development to set the multi-year vision for agentic commerce at Instacart. You will define and deliver novel, safe, and delightful consumer-facing AI experiences, drive measurable outcomes for retailers, and shape how Instacart redefines grocery commerce with AI. You’ll thrive here if you’re energized by 0-to-1 product building, complexity at scale, and a highly collaborative culture where we roll up our sleeves, communicate effectively, and solve creatively together. About the Job You will own the end-to-end product strategy and execution for our agentic commerce portfolio, leading a small but mighty PM team and a cross-functional group of approximately 25 builders across the company. Own the multi-year product vision, strategy, and roadmap for Agentic Commerce across Cart Assistant and third-party agent integrations; define clear success metrics and deliver measurable impact on conversion, AOV, retention, and customer satisfaction. Lead, develop, and grow a high-performing team of product managers; establish product operating rhythms, hiring plans, and career development frameworks that cultivate a healthy, high-trust team. Partner with Engineering, ML, and Design to ship high-quality AI features end to end, including experimentation frameworks, safety/guardrails, model selection and evaluation, latency/reliability, and privacy-by-design. Collaborate with Retail, Partnerships/BD, and GTM teams to commercialize agentic solutions, drive adoption with retailers, and shape co-development opportunities with industry-leading partners. Drive cross-organizational alignment with senior leaders; translate complex, technical concepts into clear narratives; make principled tradeoffs to prioritize the highest-leverage work in a fast-changing environment. Champion responsible AI practices, ensuring experiences are transparent, trustworthy, and inclusive while meeting regulatory and brand standards. About You Minimum Qualifications 10+ years of product management experience, including 3+ years managing and developing product managers. Proven track record building successful consumer products at scale with deep expertise in e-commerce. Strong technical fluency with ML- and AI-driven products, including collaborating closely with engineering and ML partners on model- and platform-level decisions. Demonstrated success leading multi-quarter 0-to-1 initiatives and launching net-new products in complex enterprise, B2B2C, and/or marketplace environments. Excellent written and verbal communication skills; adept at simplifying complex topics for senior leaders and driving alignment across organizations. Evidence of hiring, developing, and retaining high-performing PMs; building inclusive, high-trust teams and product cultures. Experience defining and moving business outcomes using clear metrics; comfortable with experimentation and data analysis (partnering with Analytics/using SQL or comparable tools). Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Data Science) or equivalent practical experience. Preferred Qualifications Hands-on experience building generative AI and/or conversational commerce products. Background in food or grocery technology and familiarity with retailer e-commerce ecosystems. Marketplace experience, particularly balancing the needs of consumers, shoppers, retailers, and brands. Experience building for both enterprise retail customers and end consumers (B2B2C), including co-developing and commercializing solutions with partners. Knowledge of LLM evaluation, prompt design, safety/guardrails, and responsible AI practices. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $291,000—$307,000 USD WA $279,000—$294,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $266,000—$281,000 USD All other states $242,000—$255,500 USD

Design and lead backend systems to enhance user shopping experiences with scalable, reliable services. | 5+ years backend experience, proficiency in backend languages, strong communication, and collaboration skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview This role challenges traditional approaches to digital shopping by improving backend systems that power a seamless user journey. You will lead efforts to enhance content discoverability and purchase processes, helping to perfect the interaction between user desires and our vast product offerings. The Senior Software Engineer will focus on enhancing the user experience by developing robust backend architectures that support advanced recommendation and personalization systems. In close collaboration with ML engineers, product teams, and data scientists, you will lead the innovation of our backend services, enabling sophisticated, data-driven features that adapt to our customers' shopping behaviors. The Core Experience teams are dedicated to creating engaging and straightforward shopping experiences. You will be part of a team that is at the heart of product innovation, focusing on everything from the user interfaces to the underlying systems that support our web and mobile platforms. Our team’s work is guided by a data-driven methodology that ensures decisions are aligned with consumer needs, helping us move swiftly and efficiently in our development processes. The Order Quality Team at Instacart is dedicated to delivering a seamless and dependable online grocery experience by ensuring every order is picked and delivered with the highest level of accuracy and care. We are responsible for the end to end post-checkout journey, which includes building intelligent replacement algorithms, providing real-time order status updates, and managing communication channels through SMS, push notifications, and live activity tracking. Our team also oversees features such as item summary pages, chat, cancellations and rescheduling, post-checkout pickup experience, and post order feedback, always striving to recover gracefully when things don’t go as planned. The Order Quality Team plays a vital role in creating transparency and control for customers, embodying Instacart’s commitment to operational excellence and innovation at scale. About the Job • Design, build, and maintain high-quality backend applications. • Lead the development of our backend system's roadmap, prioritizing scalability and reliability. • Innovate and think creatively to develop new features that enhance our customer's shopping experiences. • Own and lead major components of our product, ensuring they meet both internal standards and external expectations. • Collaborate across teams to foster a unified approach to product development, facilitating consensus and driving effective outcomes. • Responsible for the strategic planning and execution of projects you oversee, from inception to deployment and maintenance. About You Minimum Qualifications • 5+ years of backend development experience, with a strong record of project delivery. • Proficiency in backend languages, such as Ruby or Go. • A solid foundation in unit testing and problem-solving. • Exceptional communication skills and the ability to lead and collaborate with diverse teams. • Holds a Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience. Preferred Qualifications • Experience with recommender systems and personalization algorithms. • Familiarity with ML model development and iteration. • Deep understanding of feed architecture principles. • Skilled in the use of monitoring and observability tools like Datadog. • Extensive experience with database management, particularly PostgreSQL. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD

Lead end-to-end operations for customer experience pillars, manage direct reports, drive vendor performance, and implement continuous improvements. | 6+ years in customer experience/support operations or program management, 2+ years people management, vendor operations experience, proficiency in data analysis and stakeholder management. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Customer Experience (CX) Consumer team is focused on delivering effortless support experiences for customers across our marketplace. We are hiring a CX Pillar Ops Manager to own day-to-day operations for one or more consumer support pillars, partnering closely with CX Ops, Vendor Managers, Support Teams, Product Ops, and Business Owners for Instacart Health and Instacart Business. You will manage 2 direct reports and drive measurable improvements in customer satisfaction, contact rate, speed to resolution, and operational efficiency. This role is ideal for a hands-on operator who enjoys rolling up their sleeves, solving complex problems at scale, and collaborating across functions to ship improvements quickly. You will shape strategy, turn insights into action, and lead continuous improvement that helps our customers, shopper community, and partners. The role is remote across the United States and Canada, with a light preference for candidates near Toronto, Las Vegas, or Atlanta. About the Job • Own end-to-end operations for designated CX pillar(s): set strategy and quarterly plans, define and track KPIs (e.g., CSAT, AHT, FCR, contact rate, cost per contact), and consistently meet or exceed SLAs. • Lead, coach, and develop a team of 2 direct reports; establish clear goals, operating rhythms, and career development plans that raise the bar on execution and results. • Drive vendor performance across our BPO network in partnership with Vendor Managers: workforce planning, staffing and coverage, QA, calibrations, playbooks, and performance reviews that deliver high-quality outcomes. • Partner with Product Ops, Engineering, Design, and Support to scope, prioritize, pilot, and launch product and process changes; run experiments and measure impact to reduce contacts and improve customer experience. • Build and maintain dashboards and reporting that power weekly business reviews; use data to diagnose root causes, size opportunities, and recommend action with clear ROI. • Lead incident management and root cause analysis for spikes or defects; implement corrective actions and preventive controls, and communicate updates to stakeholders. • Institutionalize continuous improvement through SOPs, training, and change management; champion standardized workflows that scale across geographies and channels. About You Minimum Qualifications • 6+ years of experience in customer experience/support operations, service delivery, or program management within technology, e-commerce, marketplace, or BPO environments. • 2+ years of people management experience with direct reports, including hiring, coaching, and performance management. • Proven experience overseeing vendor/BPO operations with responsibility for SLAs, QA, workforce management, and capacity planning. • Proficiency with data analysis, including SQL for querying operational data and building dashboards in tools such as Looker or Tableau; advanced Excel/Google Sheets skills. • Demonstrated track record partnering with Product/Engineering to launch automation or tooling that reduces contact rate and improves CSAT. • Excellent communication and stakeholder management skills, including leading weekly/monthly business reviews and driving alignment across cross-functional teams. • Bachelor’s degree in Business, Operations, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications • Experience managing multi-site BPO networks across US, nearshore, and offshore locations. • Background in on-demand marketplaces, logistics, grocery, or retail customer support. • Lean Six Sigma Green Belt (or comparable continuous improvement training) with a history of measurable process improvements. • Hands-on experience with CRM and telephony platforms (e.g., Zendesk, Salesforce Service Cloud, Talkdesk, Amazon Connect) and QA tooling. • Experience building new workflows from 0 to 1, including SOPs, training, and change management to scale operations. • Comfort designing and interpreting experiments (e.g., A/B tests) to inform product and process decisions. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $167,000—$176,000 USD WA $159,000—$168,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $153,000—$161,500 USD All other states $139,000—$146,500 USD

Lead end-to-end operations for CX pillars, manage team, drive vendor performance, and implement continuous improvement. | Requires 6+ years in customer experience/support operations, 2+ years managing direct reports, vendor operations experience, SQL proficiency, and strong communication skills. | Job Description: • own end-to-end operations for designated CX pillar(s) • lead, coach, and develop a team of 2 direct reports • drive vendor performance across our BPO network in partnership with Vendor Managers • partner with Product Ops, Engineering, Design, and Support to scope, prioritize, pilot, and launch product and process changes • build and maintain dashboards and reporting that power weekly business reviews • lead incident management and root cause analysis for spikes or defects • institutionalize continuous improvement through SOPs, training, and change management Requirements: • 6+ years of experience in customer experience/support operations • 2+ years of people management experience with direct reports • proven experience overseeing vendor/BPO operations • proficiency with data analysis, including SQL for querying operational data • excellent communication and stakeholder management skills • bachelor’s degree in Business, Operations, Engineering, or a related field Benefits: • competitive compensation • benefits offerings • new hire equity grant • annual refresh grants

Lead financial strategy and decision support for international expansion including market sizing and P&L design. | 6+ years in Strategic Finance or FP&A with international exposure and advanced financial modeling skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Strategic Finance team partners across the company to drive clarity, allocate resources, and accelerate growth. We are hiring a Manager, International Finance to lead financial strategy and decision support for international expansion as an individual contributor with outsized scope and visibility. In this role, you will collaborate closely with Finance, Accounting, Business Development/Sales, Market Strategy & Planning, and Legal to evaluate new markets, shape country-level P&Ls, and guide investments that scale responsibly. You’ll build driver-based models, pressure test go-to-market assumptions, and help leadership understand trade-offs in a fast-moving, highly cross-functional environment. Our team is highly collaborative, helpful, and fun—we take full ownership with the trust and freedom to try new approaches, and the impact of our work is often visible immediately. If you thrive in ambiguity, roll up your sleeves, and enjoy solving complex problems that span geographies, this role is for you. About the Job Own financial strategy and modeling for international expansion, including market sizing, unit economics, multi-currency P&L design, scenario analyses, and sensitivity testing. Partner with Business Development/Sales, Market Strategy & Planning, Legal, Accounting, and Tax to evaluate market-entry pathways, commercial structures, and regulatory considerations; translate insights into clear recommendations. Lead planning and forecasting for international initiatives (annual plan, quarterly updates, and monthly outlooks), tracking KPIs and performance to drive accountability against targets. Build and automate reporting that elevates signal over noise for leadership, including dashboards, cohort views, and variance analyses that tie back to the drivers of the business. Develop investment cases (pricing, partnerships, resourcing) and author decision memos that articulate financial impact, risk, and mitigations—enabling fast, high-quality decisions. Stand up finance readiness for new market launches (processes, controls, FX considerations, data flows, and close/reporting alignment) in partnership with Accounting and Systems teams. About You Minimum Qualifications 6+ years of experience in Strategic Finance, FP&A, Corporate Development, Investment Banking, or Management Consulting with direct exposure to international markets or multi-entity, multi-currency P&L management. Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or a related field. Advanced proficiency in Excel/Google Sheets, including building driver-based P&Ls, three-statement models, and scenario/sensitivity analyses. Proven track record leading cross-functional initiatives and influencing senior stakeholders through clear, data-driven recommendations. Hands-on experience owning planning and forecasting cycles and producing executive-ready reporting and narratives. Preferred Qualifications MBA, CFA, CPA, or equivalent advanced education/credential. Proficiency in SQL and BI tools (for example: Looker, Tableau) to self-serve data and build repeatable reporting. Experience in marketplace, retail, grocery, consumer tech, logistics, or e-commerce business models. Working knowledge of FX, transfer pricing, local compliance, and tax considerations for international operations. Experience with financial systems and planning tools (for example: NetSuite, Anaplan, Workday Adaptive Planning). #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $176,000—$185,500 USD WA $168,000—$177,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $161,000—$170,000 USD All other states $147,000—$155,000 USD

Lead financial forecasting, business planning, and performance management for international expansion. | 6+ years in strategic or corporate finance with strong financial modeling and executive communication skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Strategic Finance is a vital partner to Instacart’s executive team, providing insights that guide critical decisions and capital allocation. We lead forecasting, performance tracking, budgeting, and long‑term financial planning across the company. We are seeking a Manager to join our fast‑paced Strategic Finance team to support Instacart’s International expansion. In this role, you will partner closely with cross‑functional leaders to evaluate new market opportunities, support key strategic decisions, and own forecasting and business planning for our International initiatives. You will develop financial models, assess investment trade‑offs, and provide clear recommendations to senior leadership. This exciting role offers high visibility and the opportunity to directly influence Instacart’s global growth strategy. The role will be reporting to the Senior Manager for International Finance. About the Job • Serve as the key finance partner for Instacart’s International expansion, owning end‑to‑end financial forecasting, business planning, and performance management for new and emerging markets. • Partner closely with cross‑functional leaders (e.g., Business Development, Corporate Development, Operations, Strategy, Legal, Policy) to evaluate market entry opportunities, assess investment trade‑offs, and provide clear recommendations that shape Instacart’s global growth strategy. • Build and refine complex financial models to support scenario planning in a highly ambiguous environment, enabling the executive team to make fast, data‑driven decisions. • Develop actionable insights by analyzing market dynamics, unit economics, and operational performance across countries; highlight risks, surface opportunities, and drive accountability with senior stakeholders. • Own the monthly and quarterly actuals vs. forecast (AvF) process for International, including variance analysis, commentary, and presentation of results to senior leadership; translate financial performance into clear business narratives that connect drivers to outcomes and inform future forecast adjustments. • Thrive in a fast‑paced and constantly evolving environment, establishing structure where needed while adapting processes, forecasts, and recommendations as the International landscape rapidly changes. About You You combine rigorous financial modeling with crisp communication and executive presence. You’re energized by ambiguity, move quickly without sacrificing quality, and collaborate effectively across functions to get to the right answer. Minimum Qualifications • Bachelor’s degree in Finance, Accounting, Business, Economics, Data Science, or a related field. • 6+ years of experience in Strategic/Corporate Finance, FP&A, or another analytical field, supporting high-growth public technology companies. • Advanced proficiency in financial modeling, forecasting, and data‑driven decision support. • Strong attention to detail, with excellent project management and organizational skills. • Clear, polished communication skills with experience preparing and presenting executive-ready materials to VP/C-suite stakeholders. • Ability to build trusted partnerships with cross‑functional stakeholders at all levels. • Self‑starter mindset with the ability to operate in a fast‑paced, evolving environment and navigate ambiguity with confidence. Preferred Qualifications • Experience in FP&A, Corporate or Strategic Finance, investment banking, investing, consulting, equity research, or data science/analytics. • Prior experience working in consumer marketplace or SaaS businesses. • Experience operating in a public company environment. • Interest in leveraging AI and automation tools to improve workflows, efficiency, and insights. • Proficiency in SQL or other analytical query languages. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $176,000—$185,500 USD WA $168,000—$177,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $161,000—$170,000 USD All other states $147,000—$155,000 USD

Define and drive technical strategy and architecture for shopper activation, lead cross-functional initiatives to optimize onboarding and ensure compliance. | 8+ years experience with large-scale distributed systems, 3+ years in architecture, proficiency in Go, Java, or Python, and cloud infrastructure experience. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Shopper Activation & Engagement team owns the complete shopper lifecycle—from activation and onboarding through engagement, earnings, quality and ratings, recognition, retention, and safety. Our mission is to help millions of shoppers get started, succeed, and thrive on our marketplace while ensuring compliance and operational excellence. We’re looking for a Staff Software Engineer to serve as the Activation Domain Tech Lead. In this role, you’ll define the technical strategy and architecture for critical shopper activation surfaces such as onboarding funnel optimization, waitlist management, supply levers, and compliance systems. You’ll partner closely with Product, Design, Data Science, Operations, Legal, Trust & Safety, and key onboarding vendors to deliver fast, safe, and scalable solutions. This is a high-impact role where your work directly influences shopper supply, marketplace efficiency, and our ability to scale sustainably while maintaining quality and regulatory standards. If you thrive in fast-moving, highly cross-functional environments and enjoy rolling up your sleeves to solve complex problems at scale, you’ll feel right at home here. We go far together, communicate with candor, and prioritize solutions where everyone can win. About the Job Define and drive the end-to-end technical strategy and architecture for the activation domain, enabling rapid, safe delivery as the roadmap scales to support millions of shoppers. Lead product strategy in partnership with Product and Design across onboarding funnel optimization, waitlist management, incentives, and supply levers; set clear OKRs, instrumentation, and experimentation plans. Own delivery of business-critical compliance and vendor initiatives (e.g., background checks, identity/eligibility workflows), building auditable, privacy-first systems with strong observability and SLAs. Run large, cross-functional programs across multiple engineering and business teams; translate ambiguous requirements into crisp technical plans, manage risk and dependencies, and unblock execution. Mentor and develop engineers through design reviews, high-quality code practices, and clear technical standards; raise the technical bar and cultivate the next generation of technical leaders. Continuously improve reliability, performance, and cost efficiency of services; establish and enforce SLOs, drive incident learnings, and champion secure-by-default, AI-augmented development workflows. About You Minimum Qualifications 8+ years of software engineering experience building and operating large-scale distributed systems, high-traffic services, or mobile backends. 3+ years owning end-to-end architecture and technical strategy for a domain or product area, from design through production operations. Proven track record leading cross-functional initiatives across 3+ teams and delivering under hard deadlines in ambiguous problem spaces. Proficiency in one or more backend languages (e.g., Go, Java, Python) and with modern cloud infrastructure (e.g., AWS or GCP) and data stores (e.g., Postgres, DynamoDB, Redis). Hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features. Experience designing compliant systems involving identity, eligibility, certifications, or similarly sensitive workflows, with privacy and security best practices. Demonstrated mentorship and team development experience, including leveling up engineers through design guidance and rigorous code reviews. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications Experience partnering with Legal/Policy on compliance-related projects and navigating evolving labor or regulatory requirements; familiarity with audit trails and policy engines. Background in evaluating, integrating, and managing third-party vendors; establishing technical SLAs; and executing zero-downtime migrations and fallback strategies. Experience with experimentation platforms, analytics, and growth funnels to improve conversion, supply availability, and utilization. Experience building mobile-first products or collaborating closely with iOS/Android teams on shopper experiences. Familiarity with trust & safety, fraud/identity, or background screening systems in high-scale marketplaces. Experience in marketplace, logistics, rideshare, or gig-economy environments. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $265,000—$279,500 USD WA $254,000—$268,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $243,000—$256,500 USD All other states $221,000—$233,000 USD

Lead complex platform initiatives end-to-end, design and operate scalable backend services, and collaborate cross-functionally to deliver resilient systems. | 7+ years backend development experience, proficiency in backend languages, experience with distributed systems, strong communication skills, and ability to lead complex projects. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Logistics Foundation team is a cornerstone of Instacart’s fulfillment platform, advancing foundational systems that power earnings, pricing, routing, batching, matching, dispatch, and geospatial capabilities. Our mission is to unlock new capabilities and business impact through scalable, reliable architecture that elevates both engineers and AI agents, enabling efficient, compliant logistics at scale. We are seeking a Senior Software Engineer to lead complex, high-visibility platform initiatives end-to-end. In this role, you will collaborate closely with cross-functional partners across Legal, Finance, Policy, Shopper, Enterprise Fulfillment, Operations, and Expansions to deliver resilient systems against hard external deadlines. You’ll join a high-impact group of approximately 15 engineers within a broader Logistics Serving and Foundation organization of about 30 engineers. This is a remote-friendly role across the U.S. and Canada, with a slight preference for candidates in the San Francisco Bay Area or Toronto. About the Job • Own and drive complex platform workstreams end-to-end — from engineering design docs through implementation, launch coordination, war room monitoring, and ongoing support. • Design, build, and operate high-quality, high-throughput distributed backend services with clear SLOs, robust observability, and well-run on-call/incident response practices. • Analyze and refine service and data architectures; propose and lead new systems that improve reliability, scalability, and operational excellence. • Establish and champion engineering standards through rigorous design reviews, production readiness, on-call ownership, and continuous improvement of instrumentation and alerting. • Partner with Legal, Finance, and Policy to deliver compliance-ready solutions across multiple jurisdictions and regulatory frameworks, balancing urgency with long-term maintainability. • Drive the adoption of modern technologies and AI toolsets to accelerate development, improve quality, and increase delivery velocity; mentor peers and influence platform roadmaps. • Contribute across critical fulfillment domains — earnings, pricing, routing, batching, matching, dispatch, and geospatial — delivering solutions that directly impact customers, shoppers, and partners. About You You thrive in fast-paced, ambiguous environments, communicate clearly with technical and non-technical partners, and take ownership to deliver durable solutions under tight deadlines. Minimum Qualifications • 7+ years of backend software development experience delivering scalable, production systems end-to-end. • Proficiency in at least one backend language such as Ruby, Python, or Go. • Hands-on experience building and operating large-scale distributed backend services with defined SLOs, on-call ownership, observability, and incident response. • Proven track record independently leading complex, cross-functional projects with high ambiguity and hard external deadlines. • Exceptional written and verbal communication skills, including authoring technical artifacts (e.g., ERDs, design docs) and coordinating launches with non-engineering stakeholders. • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. Preferred Qualifications • Experience with compliance-sensitive systems (e.g., pay systems, SOX, GDPR, government policy/labor regulations). • Technical experience with Ruby on Rails, Python, Golang, Postgres, Redis, and AWS. • Experience with geospatial systems, mapping, or multi-jurisdiction rule engines. • Familiarity with marketplace or logistics domain problems. • Proficiency in system performance optimization, including CPU utilization, load balancing, and latency reduction. • Experience collaborating across teams to advocate for and land platform-wide solutions. • Skilled at leveraging AI to enhance engineering velocity and efficiency. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,000 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,000 USD All other states $192,000—$202,000 USD