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Analyze workforce data to identify trends and issues, develop reports and dashboards, optimize WFM platforms, collaborate on forecasting and scheduling, support workforce planning, and drive continuous improvement. | 4+ years workforce analysis experience, expert Excel and SQL skills, proficiency with WFM software (preferably Assembled), strong analytical and communication skills, familiarity with contact center operations, and ability to manage multiple projects. | Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Workforce Analyst to join our Workforce Management team! This team is crucial in ensuring optimal staffing and operational efficiency across Spring Health, ultimately supporting our mission to deliver exceptional mental health care. This role requires a strong analytical mindset, a solid understanding of workforce dynamics, and a passion for leveraging data to drive operational excellence. This is a full time, remote position reporting to the Associate Director, Operations Workforce. What you'll do: • Conduct in-depth analysis of workforce data (service level, productivity, adherence) to identify trends, root causes, and systemic issues, translating complex insights into actionable recommendations for stakeholders. • Develop and maintain robust reports, analytical models, and dashboards to monitor operational performance and support data-driven decision-making. • Leverage and optimize Workforce Management (WFM) platforms (e.g., Assembled, TalkDesk, Zendesk) to ensure data integrity, generate accurate metrics, and inform operational strategy. • Collaborate with cross-functional teams and the WFM team to refine forecasting, scheduling, and process improvements, ensuring alignment with SLAs and broader business goals. • Provide analytical support for workforce planning activities, demonstrating strategic thinking and managing multiple projects across different timelines. • Drive continuous improvement by identifying opportunities to leverage technology, automate reporting, and develop self-service tools for workforce optimization. • Ensure data accuracy and reliability within WFM systems through analysis, troubleshooting, and data-driven audits. • Deploy AI tools to improve accuracy and efficiency of WFM systems and processes • Partner with leadership to assess staffing needs and optimize resource allocation • Analyze historical data and trends to refine forecasting models and recommend process improvements • Help identify and provide input on policies and documentation related to workforce management practices What success looks like in this role: • Achieving and improving Care Support interaction SLAs (email, chat, phone response speed) through accurate and impactful analytical insights. • Driving measurable improvements in Care Support productivity and adherence via data-driven recommendations. • Providing timely and effective analytical support and insights to cross-functional stakeholders on workforce planning, adherence, and SLA performance. • Successful contribution to and completion of analytical projects focused on workforce optimization. • Consistent delivery of data-driven recommendations that enhance the efficiency and quality of Spring Health processes. What you'll bring: • 4+ years of experience in Workforce Analysis, with a deep understanding of how workforce data is created and how metrics are generated. • Expert proficiency in Excel (pivot tables, complex formulas, advanced analysis) and SQL for data extraction and manipulation. • Ability to work with data teams to find and understand underlying data sources for workforce metrics. • Proficiency with Workforce Management (WFM) software (e.g., Assembled, Calabrio, Genesys, NICE), with a preference for Assembled experience. • Experience with data visualization tools (e.g., Looker, Power BI) is a plus. • Strong analytical, problem-solving, and communication skills, capable of translating complex data into clear, actionable insights for diverse stakeholders. • Demonstrated strategic thinking, strong organizational skills, and ability to manage multiple projects and timelines effectively. • Ability to work autonomously and proactively in a fast-paced, high-pressure environment, with high integrity, attention to detail, and a resourceful, professional attitude. • Familiarity with contact center operations, scheduling - constraints, and shift bidding processes • Bonus: Experience in a high-growth startup environment The target base salary range for this position is $75,000 - $95,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Represent clients in workers’ compensation claims, draft pleadings, conduct depositions, handle court appearances, negotiate settlements, manage caseloads, mentor assistants, and participate in client events. | JD from accredited law school, active California Bar membership, minimum 2 years workers’ compensation experience, strong litigation and negotiation skills, and proficiency with legal practice management tools. | Our client, a respected law firm specializing in workers’ compensation defense, is seeking a motivated Associate Attorney to join their growing team. This position is ideal for attorneys with at least 2 years of experience in workers’ compensation who are looking to build their litigation skills and grow within a supportive, collaborative environment. Key Responsibilities: Represent insurance carriers, third-party administrators, and self-insured employers in all aspects of workers’ compensation claims Draft pleadings, legal correspondence, and case strategies Conduct depositions of applicants and medical professionals Handle court appearances and file reviews Negotiate settlements and lien resolutions Manage a caseload proactively from intake to resolution Oversee and mentor legal assistants Maintain timely billing and accurate documentation through PracticeMaster and timekeeping software Participate in client trainings and seminars on relevant legal updates Develop and maintain strong relationships with clients, co-workers, and vendors Engage in occasional marketing and client-facing events Qualifications: Juris Doctor (JD) from an accredited law school Active member in good standing with the California State Bar Minimum 2 years of experience in workers’ compensation law Strong litigation, negotiation, and communication skills Ability to manage multiple cases independently in a deadline driven environment Tech-savvy with experience using legal practice management tools What We Offer: Competitive salary and performance-based bonuses Full benefits package, including health insurance, 401(k), PTO, and paid holidays Opportunities for continued training, mentorship, and career development A positive, team-oriented firm culture focused on excellence and integrity
Drive revenue growth and market share by developing and executing business development strategies, managing customer relationships, and collaborating with product and technical teams. | 5+ years of business agreement development and execution experience, strong communication skills, ability to work in ambiguity, and a bachelor's degree. | Are you ready to join an emerging business within one of the world’s most innovative companies? Amazon Shipping is launching a new, fast-growing business aimed at transforming the shipping and logistics industry—and we’re looking for a bold, entrepreneurial Senior Business Development Manager to help lead the charge. This is a ground-floor opportunity to shape a high-impact initiative from day one. As a core member of our team, you’ll create and drive the Business Development strategy, influencing how we grow, scale, and serve customers. You’ll work hand-in-hand with Product Management and Tech to challenge industry norms, design customer-obsessed solutions, and redefine how logistics is sold and delivered. We're looking for someone excited about launching a new program from the beginning of its life cycle, with experience leading sales generation with both small and large customers. This is an opportunity to build something truly meaningful inside Amazon. Key job responsibilities • Drive revenue, adoption and market segment share for our product • Earn trust of customers and recommend product solutions that fit their business needs • Measure performance, articulate root-cause analysis and make recommendations for improvement areas • Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical • Create program goals and metrics, track progress and manage through obstacles to achieve your objectives • Assess risks, anticipate challenges and provide escalation management when necessary • Meet or exceed targets for customer and/or feature spend adoption A day in the life You'll engage with stakeholders internally and externally to Amazon to understand key customer pain npoints, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line. Basic Qualifications: - 5+ years of developing, negotiating and executing business agreements experience - 5+ years of professional or military experience - Bachelor's degree - Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. Preferred Qualifications: - Experience defining and driving complex program initiatives with customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Manage and coordinate customer support infrastructure platforms, advocate for improvements, drive AI-powered innovation, and lead operational reviews with stakeholders. | 7-10 years of program/project management in customer support environments with experience in support platforms, AI/ML familiarity, data analysis skills, and strong communication and influencing abilities. | Siemens EDA is looking for a seasoned Program Manager to be at the intersection of infrastructure, customer experience, and AI-powered innovation. If you’re a natural connector, a sharp communicator, and you’ve got a flair for turning complexity into clarity, this might be your new favorite challenge. You’ll report directly to the Vice President of Siemens EDA Global Support, serving as a strategic operator and program driver across our key support infrastructure platforms. Think of yourself as a translator, negotiator, diplomat, strategist - and occasionally, magician. What You’ll Do • Help deliver amazing customer experiences through empowering the customer support teams with their infrastructure needs • Coordinate between internal infrastructure teams, support managers, and developers to collect, aggregate, and prioritize support system requests – ensuring the right issues get the right attention, at the right time. • Represent the EDA business in internal infrastructure forums. Advocate for improvements, push for bug fixes, and help teams across Siemens understand why your requests should rise to the top of the queue. • Champion the future: Define and drive AI-powered usage models within our platforms - whether it’s for customer support, content generation, data translation, or smarter ways to surface insights. You’ll help turn buzzwords into business value. • Show off the goods: Evangelize new portal features to both internal teams and customers. Collect feedback on what works well and common pain points. You’ll lead update presentations that are informative and concise • Keep the trains running: Lead operational reviews with a wide range of stakeholders - including our internal Support Analytics teams. You’ll drive visibility, accountability, and improvement across key performance indicators like: Support case management, Content engagement and Outreach efforts What You Bring • Strong experience in Customer Support environments, processes and tools • Ideally 7–10 years in program or project management with a focus on customer support systems, or platform operations. • Customer Support Savvy: Experience working with support platforms such as Salesforce, Zendesk, or ServiceNow. You understand what happens when a case is opened - and how to make it a smoother ride for everyone. • Multilingual in Business & Tech: You speak fluent support ops, infrastructure, and executive summary. You can translate pain points into priorities and roadmap items into delivery goals. • AI-Curious: You’re familiar with the potential of AI/ML in enhancing user experiences, analytics, and automation. You know what’s hype - and what’s helpful. • Presentation Zen: You know how to make a slide deck sing (or at least not snore). • Organized Yet Agile: You juggle stakeholders, deadlines, and shifting priorities like it’s your superpower. • Persuasive Influencing Skills: You don’t have formal authority over everyone - but you sure know how to get alignment, build consensus, and tactfully convince people to do the right thing (often before they even realize it was their idea). • Data Wrangling Resilience: You're comfortable dealing with messy, inconsistent, "where-did-this-even-come-from" data. Cleaning, normalizing, reconciling, and structuring dirty data sets doesn't scare you – it excites you (well, most of the time). Preferred Experience • Python for People Problems: Comfortable using Python (e.g., Pandas, NumPy, Matplotlib) for quick-turn data analysis and insights. • Excel Wizardry: Pro-level pivot tables, VLOOKUPs, conditional formatting, and enough formula knowledge to impress even the most hardened spreadsheet skeptics. • Salesforce Smarts: Understanding of Salesforce development, including Apex, Lightning Components, Flows, custom objects, and the Salesforce data model. • Dashboarding Deftness: Experience with visualization tools like Tableau, Power BI, or native Salesforce Dashboards. Bonus points for making dashboards that don't require a decoder ring. • Support Systems Fluency: You know how customer support works from the inside. You've optimized workflows, cleaned up queues, and lived to tell the tale. Why Join Us? At Siemens EDA, we don’t just keep the lights on - we upgrade the whole power grid. You’ll be joining a collaborative team that values ownership, innovation, and the occasional dry joke. You’ll get the autonomy to lead, the support to succeed, and the visibility to make a real impact - right up to the executive levels Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday with Us The total cash compensation range for this position is $142,800 to $285,600 with 10% of this being comprised of an annual incentive target. If you reside in the San Francisco Bay Area the total cash compensation range for this position is $162,100 to $308,000 with 10% of this being comprised of an annual incentive target.The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees). #LI-EDA #LI-HYBRID #LI-JE1 Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here . Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here . California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here . Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Job Family: Project Management Req ID: 468180
Lead national sales strategy and execution for HUD MAP multifamily due diligence assessments, develop client relationships with lenders and borrowers, and drive business growth in FHA-insured multifamily housing transactions. | Bachelor's degree or equivalent experience with 2+ years in HUD MAP assessment sales or related multifamily finance services, strong knowledge of HUD MAP Guide requirements, and ability to engage lenders and borrowers in FHA financing. | A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. City: Remote State: Remote Director of Business Development – HUD Multi-Family Assessments Bureau Veritas is seeking a Director of Business Development to lead our national growth strategy in the HUD MAP (Multifamily Accelerated Processing) due diligence vertical. This role is hyper-focused on driving new business related to HUD/FHA loan-related assessments for multifamily housing transactions. The VP will be the face of our HUD MAP services, deepening relationships with lenders, borrowers, and stakeholders in FHA-insured deals and ensuring we remain the premier provider of MAP-compliant third-party reports. This sales leadership role will focus on the due diligence assessments within the Multifamily Housing market, supporting our team's experience to include working with Lenders, Buyers, and Sellers of Commercial real estate. Whether it’s assessments completed for purposes of Financing, Acquisition, or disposition; the Director of Business Development will continue to grow this expanding vertical. What is HUD MAP? The HUD Multifamily Accelerated Processing (MAP) program governs how FHA-insured multifamily loans are processed. Bureau Veritas supports these transactions by delivering all required third-party assessments, including PCNAs, environmental site assessments, seismic, radon, and more. This VP of Sales will play a pivotal role in expanding our reach in this critical financing segment by connecting with MAP lenders and stakeholders across the country. BV HUD MAP assessments & reports: Project Capital Needs Assessment (PCNA) / CNA e-Tool HUD Phase I w/ HERO Partner Forms HUD Seismic report HUD Licensed Radon Lead-Based Paint & Asbestos assessments HUD Architectural/Engineering & Cost Reviews Vibration Studies HUD Scope ALTA Surveys & Zoning Reports ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other job-related duties may be assigned in conformance with state and federal regulations. Leads sales strategy and execution for HUD MAP-related multifamily due diligence assessments, including PCNAs, HUD Phase I ESAs, and architectural/engineering reviews. Partners with HUD-approved lenders, MAP coordinators, and borrower representatives to expand Bureau Veritas’ footprint in FHA-financed transactions. Drives BD efforts by identifying projects in pre-application or underwriting phases within the HUD MAP pipeline. Serves as a subject matter expert and liaison between our technical teams and HUD lenders to ensure timely and compliant delivery of required assessments. Establishes objectives within the market by identifying key organizations and researching and analyzing these organizations; understands current and future market trends for key organizations. One of the key position objectives is to identify and qualify potential clients that fit BV’s ideal client profile with the goal of setting up client meetings to propose engagements with BV. Follow up and close leads established in conjunction with the Executive Vice President of Sales. Establishes objectives by forecasting and developing sales plan for assigned territories and projecting expected sales volume. Develops relationships with targeted clients by facilitating introductions, building rapport through additional contact, arranging /attending business events, and participating in industry functions. Establishes market by identifying, penetrating and developing long-term relationships with key organizations or agencies managing asset portfolio. This position involved sales targeting, prospecting, proposing, upselling, and closing new business. Services targeted clients by conducting sales calls to establish an understanding of the account’s business strategies and organizational structure, as well as to position BV’s capabilities. Monitors competition by gathering current marketplace information on pricing, products, market trends, etc. Travel by Plane, Motor Vehicle, Train (up to 25% of workweek) to client sites across the U.S. SUPERVISORY RESPONSIBILITIES: May indirectly or directly supervise employees within the team. May be asked to fulfill supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities could include training employees, planning, assigning, and directing work. QUALIFICATIONS: Education and/or Experience: Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of 2 – 5 years of related experience. In lieu of degree, 5 – 8 years of related experience and/or training, or equivalent combination of education and experience. The ideal candidate is deeply familiar with HUD MAP Guide requirements, understands the submission workflow (e.g., CNA e-Tool, HERO forms), and has an established network of MAP lenders, mortgage bankers, or HUD consultants. This is a niche sales role for someone fluent in the language of multifamily finance and FHA underwriting. Minimum 2+ years selling or delivering services within the HUD MAP assessment environment, including experience with lenders, borrowers, or consultants navigating the FHA financing process. Demonstrate an ability to sell business to business services. Certificates, Licenses, Registrations: Valid driver's license required with no significant motor vehicle record (MVR) points/violations (clean driving record). Benefits: At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.Here's a breakdown of what we provide:Salary range starting at $110k - $120k base with commission structureBase Pay is adjusted based on job-related knowledge, skills, experience, and market location.Our Health and Welfare Benefits are designed to meet your needs, eligible on your first day of employment:Medical, Dental, and Vision coverageCompany-matched Retirement planGenerous Paid Time Off and Company HolidaysLife Insurance and AD&D coverageShort-Term Disability (STD) and Long-Term Disability (LTD)Tuition Assistance, along with optional life and pet insuranceAccess to Corporate DiscountsThis information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws, with our base pay determined by market location.Join us at Bureau Veritas, where your well-being and professional growth are our top priorities. Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com. We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity! If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below: https://www.dol.gov/agencies/ofccp/posters
Manage and execute user acceptance testing, develop test cases with stakeholders, assist with automation, and collaborate cross-functionally on complex requirements. | Bachelor’s degree, 3 years healthcare industry experience, technical knowledge, testing experience, and preferably Azure/DevOps skills. | At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. BCBSNE is happy to offer four work designations for our Omaha area employees: 100% in-office, Hybrid options, and 100% remote. If choosing to work remote, this role can be located in one of the following states: Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas. This position is responsible for managing user acceptance testing for releases and new projects within the organization, as well as developing test cases with users, product managers, and other teams. They are also in charge of collaborating with product managers and software development teams to suggest new designs and standards for various applications. Other tasks performed by this position include providing feedback and changes once user acceptance testing has taken place and building relationships with all the teams with which they are working. This position will handle more complex cases than the level I. What you'll do: Write and execute basic and complex test cases. Perform user acceptance testing. Understand multiple areas of focus. Assist with automation of testing efforts. Work cross-functionally to gather complex requirements and documentation. Special projects as assigned by management. Assist other team members and departments as needed. To be considered for this position, you must have: Bachelor’s Degree and 3 years of experience in the health care industry and technical knowledge. The strongest candidates for this position will also possess: Ability to understand and ensure compliance with Association policies and best practices. Ability to work independently or in a team environment. Testing experience Azure/DevOps experience Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. On the cutting edge of the health care industry, helping Nebraskans in moments of joy, times of hardship and the steps in between. We are Blue Cross and Blue Shield of Nebraska (BCBSNE), and we exist to be there for people when they need us. Our goal is to add more good, healthy years to people’s lives by supporting our customers and the Nebraska community at large. We have more than 80 years of experience behind us. And a bright future ahead as we continuously innovate to drive health care forward while meeting the needs of our members and state. If you’re passionate about helping people along their health journeys, we invite you to explore our career offerings. Here, you will find opportunities to grow personally and professionally while making a difference for our customers and greater Nebraska community.
Lead and execute QA testing strategies including automation framework development, test planning, defect tracking, and collaboration with development teams to ensure high quality software delivery. | Bachelor's degree with 2+ years QA experience in financial services or equivalent, proficiency in Selenium and automation scripting, knowledge of testing methodologies, and experience with tools like JIRA and Jenkins. | Overview This is a remote role that may only be hired in the following location(s): AZ, or IN Quality Assurance (QA) Analyst supports and ensures successful delivery of organizational transformation and goals across all business verticals, delivering high quality products. Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Creates the QA testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met. Serves as a mentor to less experienced teammates and leads testing meetings and routines where appropriate. Responsibilities • Understand software internals, debug problems, and automate repetitive tasks with scripting tools and user-level automation tools • Be responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle • Have excellent written and verbal communication skills are required as the person will work very closely with diverse teams • Adhere to SVB Enterprise Software Delivery Methodology • Define automation plans • Conduct feasibility study, assist with automation utilizing current frameworks and tools • Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort • Design and implement automation frameworks that work across multiple platforms - Lead automation efforts and explore new test automation tools and methods • Lead, develop, monitor and execute test activities for small to medium size projects • Work closely with development and business partners to ensure timely collaboration and resolution • Review and understand project or application requirements, conduct ambiguity review - Prepare robust test strategy, test plan, test cases, log defects and producecstatus reports • Manage and create test data • Work closely with offshore vendor teams to ensure continued support and test execution in various time zones • Utilize JIRA as the defect tracking system and report issues promptly and accurately - Conduct defect/issue triage sessions, follow defects through closure • Ensure reproducibility, auditability and traceability of deliverables • Assist in building and configuring test environments • Monitor environmental impacts, communicate potential risks, provide mitigation plans • Map test cases to the requirements, provide requirement traceability metrics (RTM) • Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution • Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution • You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance • Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment Qualifications Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization Preferred Qualifications • Current contractor/contingent worker for First Citizens Bank • Knowledge of First Citizens Bank systems and processes • Experience with building test automation framework, test automation scripting, scheduling and reporting with Selenium and Jenkins • Analyzing Test Scenarios and design/ convert to automation scripts • Maintenance/up-gradation of existing automation scripts • Experience in Automation Tools • Selenium, WebDriver • Experience with QA strategies such as mocking, pairwise testing, UI and API level testing • Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems • Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control • Experience with JIRA and ALM - Familiarity with Confluence, Bitbucket and Maven • Knowledge of a programming or scripting language (Python, Ruby, or JavaScript) • Knowledge of Testing methodology (TDD,BDD) • Strong knowledge of software development life cycle • Experience in Agile, Scrum, Kanban methodologies Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at $descr2 $descr3
Manage client engagements to analyze and enhance capital markets businesses, develop new offerings, and support the practice in delivering strategic solutions. | Bachelor's in Accounting, Finance, Economics or Business with 5+ years financial services experience including 2+ years in capital markets, knowledge of financial products and industry, and ability to travel. | Locations: New York City, Charlotte. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity The Capital Markets team helps clients to solve their most challenging strategic problems: modernizing their infrastructure, dealing with regulatory change, defining their digital client strategy, enhancing their client service experience and adjusting their long-term business mix. Our teams work across our clients’ front, middle and back offices as well as at the industry level to drive performance improvement across sell-side, buy-side and market infrastructure participants in the capital markets. Your key responsibilities You’ll be responsible for managing client engagements, working with high-performing teams to analyze, evaluate and enhance our clients’ capital markets businesses. You will interface with clients at all levels of an organization to help them solve their most challenging questions and support the Capital Markets practice in developing new offerings and thought leadership to take to market, enhancing our capabilities and services. Skills and attributes for success You will spend most of your time assisting on all phases of client delivery in an exciting variety of projects. You will have a keen interest and understanding of the capital markets across the trade and client life cycle; the tools that are used across the front, middle and back office; and a keen interest in innovation, digital strategy and driving efficiency for our clients. You will be a critical thinker with strong analytical and communication skills. To qualify for the role you must have · A bachelor’s degree in Accounting, Finance, Economics or Business with 5+ years of relevant experience working at a financial services company or comparable experience working as an advisor to a financial services organization; or a master’s degree in business administration (MBA) with 3+ years of relevant experience working at a financial services company or comparable experience working as an advisor to a financial services organization. · A minimum of 2 recent years of experience in capital markets. · Proven experience in managing small, midsize and large businesses, functions or projects in the capital markets sector · Knowledge of a range of financial products, including derivatives, equities, and fixed income; foreign exchange; and commodities · Knowledge of industries, including investment banking, broker-dealers, custody, fund administration and investment management · Worked in a strategy-focused role across the front, middle or back office where you will have driven change and transformation that had a real impact to the business · The ability to travel - you will likely spend a significant amount of time on-site with our clients. Travel may be international. Many clients are not within range of public transportation. Ideally you’ll also have · Experience working in a front office and sales strategy role or in a technology and operations strategy role; you will have insights into inefficiencies in businesses and how to improve organizational performance · Experience in defining and delivering digital and data-led transformations, and you will be passionate about innovation · Expertise cultivating mid- to senior-level relationships with clients and the ability to interact with clients up to the C-suite level · An understanding of clients’ needs and will develop new service offerings to meet their needs, including providing advice on defining and designing business strategy, operations and other functional strategies, process framework guidelines and target operating models; improving business processes; and supporting business integration · Expertise in policies, procedures, governance, design and operations in relevant areas, such as trade life cycle, front-office structure, broker-dealer operations, clearance and settlement, client onboarding, treasury operations, collateral management and regulatory regimes What we look for We are looking for passionate leaders with strong visions to lend subject-matter expertise to improve Capital Markets processes. If you have a genuine desire to help businesses achieve their full potential, this role is for you. What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $233,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $152,500 to $264,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Drive revenue growth and market share by developing and executing business development strategies, managing customer relationships, and collaborating with product and technical teams. | 5+ years of business agreement development and execution experience, strong communication skills, ability to work in ambiguity, and a bachelor's degree. | Are you ready to join an emerging business within one of the world’s most innovative companies? Amazon Shipping is launching a new, fast-growing business aimed at transforming the shipping and logistics industry—and we’re looking for a bold, entrepreneurial Senior Business Development Manager to help lead the charge. This is a ground-floor opportunity to shape a high-impact initiative from day one. As a core member of our team, you’ll create and drive the Business Development strategy, influencing how we grow, scale, and serve customers. You’ll work hand-in-hand with Product Management and Tech to challenge industry norms, design customer-obsessed solutions, and redefine how logistics is sold and delivered. We're looking for someone excited about launching a new program from the beginning of its life cycle, with experience leading sales generation with both small and large customers. This is an opportunity to build something truly meaningful inside Amazon. Key job responsibilities • Drive revenue, adoption and market segment share for our product • Earn trust of customers and recommend product solutions that fit their business needs • Measure performance, articulate root-cause analysis and make recommendations for improvement areas • Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical • Create program goals and metrics, track progress and manage through obstacles to achieve your objectives • Assess risks, anticipate challenges and provide escalation management when necessary • Meet or exceed targets for customer and/or feature spend adoption A day in the life You'll engage with stakeholders internally and externally to Amazon to understand key customer pain npoints, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line. Basic Qualifications: - 5+ years of developing, negotiating and executing business agreements experience - 5+ years of professional or military experience - Bachelor's degree - Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. Preferred Qualifications: - Experience defining and driving complex program initiatives with customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Lead and transform global talent management strategies including succession planning, performance management, and workforce planning to drive company growth and engagement. | 10+ years progressive HR experience in talent management strategy and execution, strong business partnering skills, change leadership, and ability to innovate and influence senior leaders. | At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement Job Description: We are looking for a dynamic and versatile Talent Management leader with a passion for connecting business opportunities with talent solutions to maximize results. As the Director, Global Talent Management (TM) you will have an opportunity to transform the TM organization at Owens & Minor, significantly enhancing our ability to drive company growth and make each day better for the patients, providers, and communities we serve. You will be a passionate and energetic talent steward; leading efforts to build strategies that impact how we approach succession planning, performance management and teammate engagement. You will be counted on to solve problems and lead through change while proactively anticipating and developing workforce strategies for today and tomorrow. Building strong, credible relationships with leaders across the company and investing in the growth of your team are two critical success factors for this role. This role requires someone who operates with a continuous improvement mindset with a focus on innovation to reimagine the possibilities. You will embody the Owens & Minor IDEAL Values (Integrity, Development, Excellence, Accountability, Listening) and approach each day as an opportunity to realize our purpose: Life Takes Care. You will report to the VP, Global Talent, Learning & Inclusion and be an active member of the Talent leadership team. This role is remote and can be based anywhere in the US. Salary Range: $175,000 to $210,000 / year plus bonus & stock Core responsibilities: Create and execute a forward-thinking talent management strategy with a focus on teammate and leader growth, performance differentiation and strong engagement. Provide consultation to business and HR stakeholders on talent management related topics, leveraging external trends and benchmark data to develop innovative, business centered solutions. Develop tools, processes and ways of working that encourages internal mobility and enables all teammates to reach their greatest potential. Enhance current succession planning process, tools and resources; identify opportunities to continue evolving how we assess and invest in leadership and organizational talent needs. Partner with HRBPs and non-HR leaders across the organization to ensure a strong focus on assessing leadership potential, building future talent pipelines and creating comprehensive development plans to accelerate the readiness of key talent. Align global talent practices with the recently introduced Owens & Minor leadership framework (IDEAL Leader model) to create an environment of accountability, growth and recognition. Utilize people data and analytics to assess the effectiveness of talent strategies, track key performance indicators, and make data-driven decisions to continuously improve talent management practices. Maximize talent investment through the identification of critical roles across the company, ensuring a strong connection between critical roles and critical talent. Develop communications for teammates and leaders that help create a shift in culture and mindset, clearly outlining the “why” and behavior needed for success. In partnership with senior HRBP leaders, identify the skills, capabilities and behaviors needed to achieve business goals and build for the future. Leverage the insight to build a strategic workforce plan clearly outlining build, buy and borrow actions. Develop and deploy a listening strategy to elevate the teammate experience and create a culture of belonging. Cultivate a focus on performance differentiation, ongoing coaching and feedback and enable teammates and managers to have meaningful conversations that result in clarity and goal achievement. Enable high performing teams by creating and building capability to assess short- and long-term future needs, ensuring the organization is well-prepared for growth and success. Qualifying Experience: 10+ years of progressive Human Resource experience leading talent management strategy and execution. Proven ability to develop and connect a talent strategy with the business strategy that drives company performance. Deep passion for forward-thinking talent strategies with the ability to roll up sleeves to help execute new ideas across the company's global locations. Ability to build strong relationships and influence others while working in a cross functional environment, including senior leaders. Demonstrated results building foundational processes, tools and resources that are scalable, sustainable, enable culture change and teammate adoption. Ability to innovate and challenge current norms to drive change in the organization that furthers the business strategy. Strong change leadership capability with a focus on identifying/managing risk and building support & adoption with key stakeholders. Owner mentality – successfully reaching across boundaries to solve problems, identify opportunities and drive results. Ability to balance strategic thinking with execution to achieve desired outcomes. Exceptional executive presence; focused on consultative business partnering, collaboration and building trusting partnerships for self and others. Strong analytical and problem-solving skills; ability to make independent decisions; manage conflicting priorities in a fast-paced environment. Proven expertise in crafting high-impact communications for leaders and teammates with strategic messaging, visual presentation and creative mediums that explain the vision of the talent strategy and bring it to life. #LI-ST1 If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. Life at O&M When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.