Gritter Francona

Provide operational, testing, and deployment support for VBA pre-production and production environments including managing SharePoint sites and coordinating application releases. | Bachelor's degree with 4+ years in enterprise application support and IT operations, proficient in SharePoint, Power Automate, and release management tools. | The Systems Support Specialist provides operational, testing, deployment, and application support services for the Veterans Benefits Administration (VBA). This role supports pre-production and production environments, coordinates application testing and deployments, manages user access and permissions, and collaborates with development, testing, and infrastructure teams to ensure successful implementation and maintenance of VBA systems and applications. The ideal candidate has experience supporting enterprise environments within government organizations, working closely with application developers, testers, infrastructure teams, and system owners in a highly collaborative environment. Key Responsibilities Support and maintain VBA pre-production and testing environments in coordination with internal IT teams and stakeholders. Coordinate with testers and development teams to validate new and updated VBA applications prior to deployment. Troubleshoot environmental and application-related issues and communicate findings to development teams for resolution. Create, manage, and maintain user roles and permissions using Common Security Employee Manager (CSEM). Assist with testing and deployment activities for new applications, patches, upgrades, and system enhancements. Collaborate with Client Technologies teams to install, configure, and validate updates to VBA systems including: Operating System Deployments (OSD) BIOS updates Windows Feature Updates Microsoft 365 application updates Administer and maintain multiple VBA SharePoint environments and sites. Configure SharePoint access, permissions, document libraries, and lists for users and project teams. Develop and maintain automated workflows using SharePoint Designer and Microsoft Power Automate. Design and maintain SharePoint pages and automated processes to support testing coordination and IT operations. Work with testing teams to develop and execute automated test scripts using Rational Functional Tester (RFT). Utilize Dimensions CM to manage and release application baselines into Beta and Production server environments. Lead and facilitate conference calls with testers, IT specialists, developers, and system owners for: Beta testing coordination Troubleshooting activities Deployment planning Installation scheduling Send deployment notifications and communications to Alpha, Beta, and Production sites regarding: Application releases Security alerts System patches Upgrades and maintenance activities Maintain documentation related to deployments, testing procedures, troubleshooting efforts, and operational processes. Bachelor’s degree 4+ years of experience supporting enterprise applications, testing environments, deployments, and IT operations or related experience

The Management Analyst will develop and implement strategic plans to align IT initiatives with business needs. They will conduct analysis and create reports for executive leadership to support strategic planning activities. | A bachelor's degree in a relevant field and a minimum of 3 years of experience are required. Strong analytical, project management, and communication skills are essential for this role. | Gritter Francona, Inc. is seeking a Management Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. Responsibilities: Develop and implement strategic plans ensuring alignment with VHA strategy and mission. Conduct detailed analysis and research to support strategic planning activities. Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress. Implement change management strategies to support new initiatives and process improvements. Maintain and manage documentation and critical artifacts related to assigned tasks. Facilitate strategic planning sessions and workshops with leadership. Bachelor's degree in Business Administration, Public Administration, Healthcare Management, or related field. Minimum 3 years of relevant experience Strong analytical and project management skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite, including project management tools. Proficiency in strategic planning tools. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development

The Management Analyst will develop and implement strategic plans to ensure alignment with VHA strategy and mission. They will conduct detailed analysis and research to support strategic planning activities and create comprehensive reports for executive leadership. | Candidates must have a bachelor's degree in a relevant field and a minimum of 3 years of relevant experience. Strong analytical and project management skills, along with excellent communication abilities, are essential. | Gritter Francona, Inc. is seeking a Management Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. Responsibilities: Develop and implement strategic plans ensuring alignment with VHA strategy and mission. Conduct detailed analysis and research to support strategic planning activities. Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress. Implement change management strategies to support new initiatives and process improvements. Maintain and manage documentation and critical artifacts related to assigned tasks. Facilitate strategic planning sessions and workshops with leadership. Bachelor's degree in Business Administration, Public Administration, Healthcare Management, or related field. Minimum 3 years of relevant experience Strong analytical and project management skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite, including project management tools. Proficiency in strategic planning tools. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development

The Management Analyst will develop and implement strategic plans to align IT initiatives with business needs. They will conduct detailed analysis and create reports for executive leadership to support strategic planning activities. | Candidates must have a bachelor's degree in a relevant field and a minimum of 3 years of experience in strategic planning and management analysis. Strong analytical, project management, and communication skills are essential. | Gritter Francona, Inc. is seeking a Management Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. The ideal candidate will have extensive experience in strategic planning and management analysis. Responsibilities: Develop and implement strategic plans ensuring alignment with IT strategy and mission. Conduct detailed analysis and research to support strategic planning activities, including the development of business cases and evaluation of IT investment priorities. Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress. Implement change management strategies to support new initiatives and process improvements. Collaborate with team members and stakeholders to ensure strategic goals are met and integrated into the Multi-Year Programming (MYP) process. Maintain and manage documentation and critical artifacts related to assigned tasks. Facilitate strategic planning sessions and workshops with leadership. Bachelor's degree in Business Administration, Public Administration, Healthcare Management, or related field. Minimum 3 years of experience, including strategic planning and management analysis. Strong analytical and project management skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite, including project management tools. Proficiency in strategic planning tools. Knowledge of strategic planning and multi-year programming processes is a plus. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development

The Management Analyst will develop and implement strategic plans to align IT initiatives with business needs. They will conduct analysis and research to support strategic planning activities and create reports for executive leadership. | Candidates must have a bachelor's degree in a relevant field and a minimum of 3 years of experience in strategic planning and management analysis. Strong analytical, project management, and communication skills are essential. | Gritter Francona, Inc. is seeking a Management Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. The ideal candidate will have extensive experience in strategic planning and management analysis. Responsibilities: Develop and implement strategic plans ensuring alignment with IT strategy and mission. Conduct detailed analysis and research to support strategic planning activities, including the development of business cases and evaluation of IT investment priorities. Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress. Implement change management strategies to support new initiatives and process improvements. Collaborate with team members and stakeholders to ensure strategic goals are met and integrated into the Multi-Year Programming (MYP) process. Maintain and manage documentation and critical artifacts related to assigned tasks. Facilitate strategic planning sessions and workshops with leadership. Bachelor's degree in Business Administration, Public Administration, Healthcare Management, or related field. Minimum 3 years of experience, including strategic planning and management analysis. Strong analytical and project management skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple tasks and priorities effectively. Proficiency in Microsoft Office Suite, including project management tools. Proficiency in strategic planning tools. Knowledge of strategic planning and multi-year programming processes is a plus. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development