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Lead product operations to align cross-functional teams, optimize processes, and drive business outcomes in a high-growth SaaS environment. | 7+ years in product operations or related roles, strong cross-functional leadership, Agile methodology knowledge, and experience with operational tools and reporting. | Title: Director of Product Operations Type: Direct Hire Location: Hybrid, Downtown Denver Pay: $160,000 - $180,000 Position Overview We are seeking a strategic and execution-focused Director of Product Operations to help scale a high-growth SaaS product organization. This role will serve as the operational backbone of Product, ensuring alignment between product investments, cross-functional execution, launch readiness, and measurable business outcomes. Partnering closely with Product, Engineering, Finance, Customer Success, Sales, and Marketing leadership, you will establish the processes, governance, reporting, and communication structures that enable teams to move efficiently while delivering meaningful value to customers. This is a highly visible leadership opportunity for someone who thrives in fast-paced environments, enjoys building scalable operational systems, and excels at turning strategy into execution. Key Responsibilities • Manage and coordinate release planning across multiple product lines and platforms. • Develop scalable launch processes, readiness criteria, and post-release evaluation frameworks. • Establish operating rhythms, governance practices, decision-making processes, and escalation paths across the Product organization. • Partner with Product and Engineering leaders to improve planning, prioritization, and execution effectiveness. • Introduce and optimize operational tools, reporting capabilities, and AI-enabled workflows that improve decision-making and productivity. • Build and maintain performance scorecards that connect product initiatives to business outcomes such as customer retention, revenue growth, adoption, and customer satisfaction. • Monitor product investments and measure expected versus actual business impact. • Collaborate with Finance and Product leadership to support investment planning and portfolio prioritization. • Create executive-level reporting and dashboards that provide clear visibility into organizational performance. • Lead communication efforts around product priorities, launches, roadmap updates, and organizational decisions. • Ensure Customer Success, Sales, Marketing, and Support teams are prepared for upcoming releases and changes. • Identify gaps in cross-functional execution and implement scalable solutions that improve collaboration and accountability. Required Qualifications • 7+ years of experience in Product Operations, Program Management, Business Operations, Product Management, or a related discipline within a software organization. • Proven experience leading cross-functional initiatives involving Product, Engineering, and customer-facing teams. • Strong understanding of Agile product development methodologies and operational best practices. • Experience creating KPI frameworks, operational dashboards, scorecards, and executive reporting. • Demonstrated ability to connect product initiatives with business objectives and measurable outcomes. • Strong analytical skills with experience using tools such as Excel, SQL, business intelligence platforms, or similar reporting solutions. • Experience with operational and product development tools including Jira, Confluence, or comparable platforms. • Excellent communication, facilitation, and stakeholder management skills. • Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment. • Bachelor's degree in Business, Operations, Computer Science, Product Management, or a related field. Preferred Qualifications • Experience working in a multi-product or multi-platform SaaS environment. • Background supporting enterprise software, vertical SaaS, EdTech, or related technology markets. • Experience building Product Operations functions, governance models, or operational processes from the ground up. • Experience working closely with executive leadership on portfolio management, investment planning, and business strategy. • Exposure to AI-powered products, AI-assisted development practices, or organizations actively adopting AI technologies. Nice-to-Have Skills • Product analytics and adoption measurement. • Customer journey and lifecycle analysis. • Portfolio management and strategic planning. • Data visualization and reporting tools. • Change management and organizational transformation. • OKR and KPI development. Why Join This Opportunity • Opportunity to influence strategy and execution at a high-growth SaaS company. • High-visibility leadership role with direct exposure to executive leadership. • Ability to build and scale operational frameworks that drive meaningful business impact. • Collaborative culture focused on innovation, customer outcomes, and continuous improvement. • Competitive compensation, bonus opportunities, and comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Lead and develop site IT team to support manufacturing operations and IT/OT integration. | Experience leading technical teams in manufacturing with strong IT/OT knowledge and project delivery skills. | Your Job Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership — aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation. We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards. Compensation & Benefits • Highly competitive compensation based on experience. • Relocation assistance for the right candidate — national candidates encouraged to apply. • Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. • Total compensation package includes sign-on incentives and relocation assistance. What You Will Do • Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships. • Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably. • Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement. • Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events. • Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence. • Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment. • Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site. • Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service. Who You Are (Basic Qualifications) • Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building). • Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority. • Experience with network infrastructure technologies, including switching, routing, and wireless. • Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices. • Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment). • Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership. What Will Put You Ahead • Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443). • Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms. • Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement. • Ability to communicate complex technical concepts to operational and business partners and leaders. • Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment). Why Brewton Brewton offers affordable Gulf Coast living — a cost of living roughly 37% below the national average and a median home value well under half the national median — so your compensation goes further here. You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: • White-sand Gulf beaches and a lively waterfront and downtown scene • An international airport, major healthcare systems, universities, and abundant shopping and dining Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Own strategy and roadmap for digital platform modernization, collaborate with UX teams, leverage AI for product discovery. | 8+ years experience, bachelor's degree, proven leadership in complex product initiatives with user-centered design integration. | WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives. About the Role: The Senior Product Manager independently owns the strategy, multi-year roadmap, and business outcomes for a critical digital platform modernization initiative, driving the evolution of legacy systems into a unified, high-performance platform. As the product management landscape evolves, the line between product strategy and user experience continues to blur, which is why we are seeking a candidate who brings a hybrid mindset that blends strong product execution with foundational UX design thinking. In this role, you will leverage modern AI tools to accelerate discovery while working shoulder-to-shoulder with UX researchers and designers as a true co-creator of seamless user journeys. Your primary strength lies in navigating ambiguity, influencing senior leadership, and bridging engineering, design, and business teams to execute complex, high-visibility initiatives. Key Qualifications & Skill Highlights: Strategic Vision & Multi-Year Road mapping: Proven ability to establish long-term product strategy, translate company objectives into actionable roadmaps, and independently lead complex, end-to-end Go-To-Market execution. Evolving Product & UX Hybrid Mindset: Deep passion for product-led UX design, customer journey mapping, and usability principles. Operates as an equal co-creator with UX design partners, bringing a design-thinking approach to product discovery and interface refinement. AI Tooling & Workflow Innovation: Advanced proficiency in leveraging generative AI tools and AI-driven platforms to accelerate discovery, automate spec documentation, analyze complex behavioral patterns, and evaluate intelligent feature integrations. Platform Modernization & Scalability: Track record of leading large-scale modernization initiatives, including sunsetting legacy systems, migrating complex customer workflows, and deploying modern digital solutions without operational disruption. Advanced Data & Analytics Proficiency: Expert in using interactive analytics tools and executive dashboards to uncover deep insights, measure post-launch adoption, and drive continuous, data-informed iterations. Strategic Influence & Mentorship: Experienced in driving organizational alignment across business stakeholders, engineering, UX, and executive leadership. Proven capability in guiding and mentoring junior PMs on product methodology, discovery frameworks, and strategic execution. Required Qualifications: Undergraduate degree in business, computer science, design, or a related field. 8+ years of professional experience, with specific experience leading outcomes for complex, multi-faceted product initiatives. Demonstrated expertise in defining and leveraging product metrics to understand performance and deliver on strategic OKRs. Proven track record of close partnership with UX/UI design teams, integrating user-centered design directly into the product discovery lifecycle. Preferred Qualifications: Master’s Degree in business, product management/development/marketing. Proven experience presenting to and influencing executive-level stakeholders. Experience in multi-quarter platform planning and complex Go-To-Market launches. Exposure to Over-The-Road (OTR) payments, commercial card systems, or fleet solutions domain. Agentic AI certification. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $125,300.00 - $154,100.00

Lead early-stage solution strategy and innovation for emerging healthcare opportunities by collaborating across teams and aligning with enterprise priorities. | Bachelor's degree and 10+ years in healthcare strategy, innovation, or consulting with strong leadership and executive communication skills. | Overview The Director of Solution Innovation Strategy leads early-stage solution strategy and innovation shaping for emerging healthcare opportunities. This role identifies, frames, and advances high-value solution concepts at the intersection of healthcare business needs, operational realities, market direction, and enabling technology. The role is translational in nature: it is not a pure product role, pure research role, or pure technology strategy role. Instead, it bridges what is technically possible to what is strategically useful, operationally viable, and commercially meaningful for the business. The Director helps the enterprise create solution optionality by preparing credible innovation pathways before demand becomes urgent. This role does not formally set business-unit strategy, own product delivery, or lead engineering execution. Rather, it works across business leaders, product stakeholders, healthcare subject matter experts, researchers, architects, AI specialists, and solution development teams to shape opportunities that may later become pilots, prototypes, MVPs, partnerships, or broader business investments. The role is initially focused on supporting Project Vanguard, including Validiti 2.0 and Validiti 3.0 diversification of Cotiviti Specialized Domain Agents into new solution areas across Life Science Real-World Evidence and Pharmacovigilance, payer MLR/ALR optimization, provider performance optimization, and patient digital health. The Director will help ensure innovation efforts are aligned to enterprise priorities, real workflow needs, and future healthcare market direction. Responsibilities Identify, frame, and refine high-value innovation opportunities across healthcare solution domains, including payer, provider, life science, and patient-facing markets. Support Project Vanguard by shaping solution pathways for Validiti 2.0 and Validiti 3.0 diversification into adjacent and new healthcare markets. Translate emerging technology capabilities into operationally credible, economically coherent, and commercially meaningful business narratives. Bridge across business-unit leaders, product stakeholders, healthcare subject matter experts, researchers, architects, AI specialists, and solution builders to shape feasible innovation directions. Work across lines of business to identify linked solution value, cross-business-unit leverage, and broader platform or ecosystem opportunities. Help define solution opportunities that reduce friction between payers and providers and better leverage Cotiviti's position across the healthcare ecosystem. Ensure innovation concepts are grounded in healthcare operational realities, including workflow design, reimbursement dynamics, adoption barriers, staffing constraints, and business economics. Partner with healthcare technology research, advanced AI research, architecture, and solution innovation development leaders to shape opportunities into actionable solution directions. Develop future-facing solution hypotheses informed by healthcare market evolution, workflow change, and enabling technology. Communicate and evangelize innovation opportunities clearly and credibly to executive and functional stakeholders, including building support for opportunities not yet widely understood. Support evaluation of internal development, partnership, and ecosystem pathways for new solution innovation. Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction. Complete all responsibilities as outlined in the annual performance review and/or goal setting. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications Bachelor’s degree in business, healthcare administration, health informatics, information systems, engineering, public health, or a related field. Advanced degree preferred. 10+ years of experience in healthcare strategy, solution strategy, healthcare consulting, innovation strategy, product strategy, healthcare operations, or a closely related field. 5+ years of leadership experience working across cross-functional business and technical teams. Demonstrated fluency across multiple healthcare domains such as payment integrity, risk adjustment, quality, fraud, waste and abuse, value-based care, consumer or patient engagement, payer operations, provider operations, revenue cycle, digital health, or related solution areas. Experience translating between executive priorities, operational realities, technical possibilities, and commercial implications. Experience framing solution opportunities, pilots, prototypes, business cases, or strategic options in complex enterprise environments. Experience evaluating or shaping solutions involving AI, automation, analytics, workflow orchestration, predictive modeling, digital health ecosystems, or related emerging technologies. Strong executive communication skills with the ability to influence business-unit leaders, product stakeholders, researchers, architects, and builders. Strong analytical and synthetic thinking, with the ability to connect disparate signals into coherent opportunity spaces. Experience working across matrixed enterprises and cross-business-unit initiatives preferred. Experience across payer and provider environments preferred. Experience in management consulting, enterprise transformation, or healthcare strategic advisory environments preferred. Cognitive/Mental Requirements: Strong strategic thinking and problem-solving capabilities, with a focus on practical, high-impact solution innovation. Ability to move fluidly between healthcare business economics, workflow realities, market direction, and enabling technology. Strong communication skills with the ability to explain and advocate complex solution concepts to executives and senior leaders. Ability to distinguish between interesting ideas and viable solution pathways. Bias to action with sound judgment in ambiguous and emerging problem spaces. Ability to challenge assumptions, broker alignment, and build credibility across diverse stakeholder groups. Strong innovation mindset balanced by practical discipline, operational realism, and commercial judgment. Working Conditions and Physical Requirements: Remaining in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands, and/or fingers. Must be able to provide a dedicated, secure work area. Must be able to provide high-speed internet access / connectivity and office setup and maintenance. Occasional travel for conferences, leadership meetings, and strategic planning sessions required. Base compensation ranges from $155,000 to $205,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Since this job will be based remotely, all interviews will be conducted virtually. Date of posting: 8/21/2026 Applications are assessed on a rolling basis. We anticipate that the application window will close on 11/21/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-LL1 #LI-remote #director

Manage and maintain monitoring platforms, resolve incidents, develop features, automate tasks, and provide technical support. | 3-5 years IT operations experience, hands-on LogicMonitor and scripting, strong networking and OS knowledge, bachelor's degree or equivalent. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Engineer, Platform Tooling based in the United States. This role is responsible for maintaining and improving the monitoring platforms that support critical managed services environments. You will take ownership of incidents from assignment through resolution while ensuring issues are handled within established service levels. The position combines hands-on troubleshooting, platform administration, automation, documentation, and client communication. You will work across monitoring technologies, enterprise infrastructure, networking, storage, operating systems, and observability tools. The role also offers opportunities to test new capabilities, improve operational processes, and contribute to best practices across the engineering organization. Success requires strong technical problem-solving, attention to detail, customer focus, and the ability to remain effective in a fast-paced operational environment. \n Accountabilities Manage and maintain internal and client-facing monitoring and observability platforms, including software support, threshold adjustments, customizations, and special projects. Troubleshoot monitoring issues involving SNMP, WMI, SYSLOG, APIs, and other monitoring mechanisms. Own assigned incidents and service tickets through resolution, ensuring timely communication and adherence to defined SLAs. Diagnose and resolve configuration, customization, and production issues while coordinating vendor support cases through to resolution. Support enterprise infrastructure monitoring across networking, VMware, storage, Windows, and Unix/Linux environments. Develop, test, and implement new monitoring features and functionality, including validation plans for production deployments. Create and maintain clear technical documentation, runbooks, knowledge-base content, service definitions, and operational procedures. Develop and maintain best-practice policies for supported monitoring and observability products. Use Python, Groovy, Bash, or comparable scripting technologies to automate tasks and enhance platform capabilities. Manage personal and team service queues, prioritize competing requests, and allocate time effectively during periods of high operational demand. Communicate effectively with clients, peers, engineering teams, management, and vendors regarding incidents, changes, and technical issues. Provide emergency on-call support as part of a rotating schedule. Remain accessible during assigned shifts through approved communication channels, including instant messaging, phone, email, and other collaboration tools. Identify opportunities for process improvements and provide constructive feedback to management regarding operational challenges and areas of concern. Support cross-functional engineering teams and develop additional technical expertise across other products and technologies as business needs evolve. Handle and escalate high-impact operational issues to management or third-party vendors when necessary. Requirements Bachelor’s degree or equivalent professional or military experience. 3–5 years of experience supporting enterprise IT infrastructure in IT Operations, NOC, Managed Services, Infrastructure Operations, Monitoring, or Observability environments. 2+ years of hands-on experience working with LogicMonitor. Experience creating custom LogicModules in LogicMonitor. Solid understanding of networking fundamentals, including TCP, UDP, IP addressing, routing, switching, VLANs, and firewalls. Technical understanding of VMware ESXi from a monitoring and observability perspective. Experience monitoring enterprise networking and storage infrastructure. Working knowledge of Microsoft Windows and Unix/Linux operating systems. Programming or scripting experience with Python, Groovy, Bash, or similar technologies. Experience with monitoring and analytics platforms such as Nagios, NetXMS, Datadog, New Relic, AppDynamics, Prometheus, Grafana, LogicMonitor, Cribl, or comparable tools. Experience with log handling, parsing, enrichment, and related observability workflows. Ability and willingness to continuously develop technical expertise and stay current with emerging technologies and services. Experience working effectively in multi-vendor environments and coordinating complex technical issues across internal and external teams. Strong troubleshooting, analytical, and problem-solving skills with the ability to manage multiple issues simultaneously. Strong interpersonal and relationship-management skills, with the ability to work effectively with technical and management stakeholders at different levels. Excellent written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical audiences. Strong customer-service orientation and client focus. Ability to work independently, take initiative, recognize priorities, and contribute effectively within a collaborative team environment. Strong dependability, attention to detail, adaptability, persistence, integrity, and stress tolerance. Ability to remain calm, professional, and courteous during high-pressure incidents and operational challenges. Cisco or other relevant vendor certifications are preferred. Experience with Cribl Stream and/or Cribl Edge is a plus. Experience handling and escalating high-impact operational incidents is advantageous. Benefits Remote position available within the Continental United States. Approximately 5% travel associated with the role. Opportunity to work with enterprise monitoring, observability, networking, infrastructure, and managed services technologies. Exposure to a broad range of platforms and vendors in complex technical environments. Opportunities to expand technical expertise across emerging services, automation, and observability technologies. Collaborative environment with engineering teams, clients, vendors, and technical leadership. Opportunity to contribute to operational improvements, best practices, automation, and knowledge-sharing initiatives. Rotating on-call structure providing exposure to complex production environments and incident response. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead branch operations, business development, and service standards to meet financial and growth goals while managing staff and ensuring compliance. | At least two years management experience in financial or retail environment, proficiency in consumer and mortgage lending, strong leadership and communication skills, and a high school diploma or equivalent. | Job Description First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations. The Branch Manager is responsible for providing leadership in business development, service, and operations of the branch to ensure that goals and standards are achieved. DUTIES & RESPONSIBILITIES Leadership Directly manage the daily activities of employees within the branch, coordinating and prioritizing requisite duties and daily assignments while appraising employee productivity and performance. Monitor staff attendance, work standards, and adherence to company policies. Compose and deliver performance evaluations. Promote teamwork within the branch to encourage participation in sales and service activities of the branch. Coach, motivate, and develop branch team by providing actionable advice and insight on sales preparation and presentation, with a focus on tailoring the message to the audience. Promote career development for team by assigning actionable objectives and developing individualized skillsets utilizing internal and external tools and resources, such as LinkedIn Learning and First American Bank University. Serve as a professional role model, including appearance, dress, and communication. Responsible for employee hiring, training, staff development, timecard approval, scheduling, and direct assistance with coverage of daily workloads when needed. Facilitate the cross training of staff to ensure that all shifts always have adequate coverage. Develop and implement sustained team and individual sales strategies to promote products and services to appropriate audiences. Achieve the financial goals of the customer and division by aligning individual needs to appropriate products. Business Development Be an ambassador of First American Bank by sourcing and building beneficial relationships to uncover opportunities and provide solutions. Develop and implement strategic and market plans to grow and retain branch customer deposit and loan balances and relationships. Develop and execute business plans to achieve new relationship acquisition, business partner referrals, and existing relationship expansion within a geographic territory to close sales, win business, and reach sales goals. Utilize tools and resources to organize and analyze customer data to align customer needs to tailored recommendations for products and services. Manage pipeline to adequately capture conversations and opportunities for prospective and current customers. Collaborate with internal business units to ensure a cohesive customer experience tailored to individual needs, resulting in a comprehensive banking relationship. Increase brand awareness in community by representing the company at local events, meetings, and engagements. Develop mutually beneficial partnerships within the community with the goal of uncovering opportunities and providing solutions. Responsible for reporting sales activity and outbound efforts to the Regional Sales and Service Manager. Participate in organizations and events within the community to develop centers of influence and build a referral base. Service Participate in various customer service phone queues to service customers which includes performing research, reviewing transactions, and redirecting customers to appropriate resources when necessary. Manage and model customer experience, ensuring satisfactory service standards and appropriate resolution is achieved in-person and over-the-phone. Leverage available tools, resources, and information to identify opportunities to create customized solutions. Perform all daily personal banking tasks, including opening, maintaining, and closing deposit accounts (consumer, business accounts, and IRAs). Provide teller services including, balancing teller drawer, performing customer transactions, processing cash advances, depositing currency, ordering coin, and other teller services. Check cashing authority with full transaction approval authority. Adhere to and uphold all written policies and procedures. Includes monitoring security, operations, and personnel policies, and performing necessary audit functions for compliance. Maintain building space, appearance and equipment as needed. This will include directing the maintenance, securing supplies, working with other FAB departments, and making cost effective expenditure decisions. Perform opening/closing procedures of the branch. This includes possession of keys as well as combinations to various vaults. Monitor all operations of the branch, including maintenance of the appropriate cash levels; authorize payment of checks within personal limits; monitor security of vault cash and consignment items; inspect surveillance equipment for working condition and quality of picture. Ensure staff meets work deadlines and that responsibilities are completed on a timely basis. Resolve problems, provide solutions, and overcome customer service objections. Manage risk by ensuring bank policies and procedures are followed along with all regulatory and internal security procedures. Conduct and complete additional assignments/projects as designated by management. Risk Management Interpret, implement, and enforce compliance requirements for the branch. Ensure branch staff understands and adheres to policies and procedures. Serve as an internal branch auditor as needed. Execute and manage branch audits to ensure branches are in compliance. Analyze and identify risks while conducting customer transactions within the branch. Utilize compliance and fraud training to accurately respond and escalate suspicious activity to the appropriate department. QUALIFICATIONS: High School degree or equivalent. This position requires the individual to take loan applications and close loans. This position may require the employee to register and maintain registration with the Nationwide Mortgage Licensing System & Registry (NMLS). Two years of management experience within a financial/bank services, retail environment, or completion of First American Bank’s Assistant Branch Manager Training Program is required. The employee must have a proven track record of successful service and sales performance. General understanding of consumer and mortgage lending required. Demonstrated leadership in work, school, military experience, or community organization is required. Must be a self-motivated individual who can handle customer and operational challenges. Possess a high level of decision-making to manage all risks associated with business objectives and compliance requirements. Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively. Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar. Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry. Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks. Cold calling sales ability, with assertive, positive, and persistent style. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades. Occasional travel to other First American Bank locations to assist and audit other branches, Bank functions, and training facilities required. Typical schedule is a 40-hour work week with shifts between the hours Monday through Friday 8:00 a.m. to 6:00 p.m. and Saturday 8:00 a.m. to 1:00 p.m. Additional hours may be required to participate in phone queues, after hour meetings, and call nights. Punctuality is required to maintain First American Bank’s customer service standards.

Assist in planning and implementing structured leisure activities for patients and support unit-based treatment groups. | High school diploma or GED required, with preferred experience in psychiatric care and leisure participation principles. | Agency Dept of Health and Human Services Division Cherry Hospital Job Classification Title Health Care Technician I (S) Position Number 60046300 Grade MH01 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This position will assist in the planning of quality structured and leisure opportunities for Cherry Hospital patients. Under the supervision of the Activities Program Coordinator (APC), this position helps ensure that meaningful and appropriate activities are planned and provided to patients with his/her assigned Unit throughout the day, evenings, weekends, and holidays. The Activities Program Assistant (APA) supports the Activity Program Coordinator in planning and implementation of campus wide patient activities and ensures patients are provided the opportunity to participate. This position will document attendance and participation in leisure activities and will assist with unit active treatment groups as qualified and assigned. Knowledge Skills and Abilities/Management Preferences Job Description: (KSA/Management Preferences) Salary Range: $35,360-38,688 *A Sign-on bonus of $2,000 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval. Candidates must now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Knowledge of principles and practices of leisure participation. Competency in providing appropriate services which are both age and population specific for patients in a psychiatric setting. Verbal and written communication skills, and the ability to follow instructions. This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events. Eligibility for Sign-on Bonus: To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate. An employee is not eligible for a sign-on bonus if: ·The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date) ·The employee has previously received a sign-on bonus from any State agency ·DHHS has paid any contract placement or recruitment fees. All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here. About the Facility: Cherry Hospital is a State-of-the-Art Psychiatric hospital located in Goldsboro, North Carolina. Cherry Hospital serves the 38 most eastern counties of North Carolina with a mission to serve those with the greatest need and the fewest resources. We strive to create a healing environment in which every team member has opportunity to positively impact the lives of those around them and the individuals we serve. Learn more about our facility at https://www.ncdhhs.gov/divisions/state-operated-healthcare-facilities/facilities/state-psychiatric-hospitals. In addition to a very competitive salary, this opportunity offers an excellent benefits package, loan repayment opportunities, employment stability and rewarding professional opportunities. Supplemental Contact Information: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre- employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy. Application Process: Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. · Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. · Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. . Applications must be submitted by 11:59 PM on the closing date. · Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. · Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veteran’s and National Guard Preference: · Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. · Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. · Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at (919)947-7478. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development diploma; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Nya Ashantiana Watson Email: talentacquisition@dhhs.nc.gov

Lead market discovery and competitive analysis to define and own product strategies for risk-bearing provider and payer-adjacent analytics, collaborating with cross-functional teams to drive product roadmaps from discovery through commercialization. | Bachelor's degree and 5–8+ years in product strategy or healthcare consulting with deep knowledge of ACOs, value-based care, and healthcare data platforms. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Strategy Manager - ACO’s (MedInsight) based in United States. This is a strategic product leadership opportunity focused on shaping analytics solutions for risk-bearing provider organizations, accountable care organizations, and payer-adjacent healthcare workflows. You will translate market intelligence, client needs, and business priorities into differentiated product strategies and 12–24-month roadmaps. The role combines healthcare expertise, commercial judgment, product strategy, and data-driven decision-making. You will work closely with Product, Engineering, Sales, Marketing, Finance, Client Services, and executive stakeholders to guide products from market discovery through commercialization. The position also offers the opportunity to identify new growth areas, leverage AI-enabled capabilities, and build scalable platform solutions. Your work will directly influence how healthcare organizations use data to improve outcomes, manage costs, and advance value-based care. \n Accountabilities Lead client discovery, competitive analysis, and market research to identify emerging opportunities and inform product and platform strategy. Define and own product strategies for risk-bearing provider and payer-adjacent analytics offerings, translating market insights and customer feedback into actionable 12–24-month roadmaps. Partner with General Managers and Product Leadership to evaluate market opportunities, identify strategic growth areas, and contribute to annual business planning. Lead strategy across accountable care organizations, specialty care, pharmacy analytics, and payer-adjacent workflows, serving as a subject matter expert for risk-bearing provider markets. Prioritize product investments based on market demand, scalability, competitive differentiation, commercial value, and build-versus-buy-versus-partner considerations. Lead market validation, product definition, business case development, and requirements definition to enable effective execution by Technical Product Management and Engineering teams. Identify reusable platform capabilities that can scale across provider and payer-adjacent workflows and support expansion into new markets. Evaluate opportunities for AI-enabled capabilities, automation, and decision-support solutions that can improve product value, usability, scalability, and operational efficiency. Support product development, solution validation, client engagements, conferences, webinars, and internal enablement as the subject matter expert for ACO and risk-bearing provider products. Lead commercialization initiatives with Marketing, Sales, Finance, and General Managers, including positioning, value propositions, pricing, packaging, sales enablement, and go-to-market planning. Monitor product performance through adoption metrics, client feedback, competitive intelligence, and post-launch analytics, using insights to refine strategy and investment priorities. Collaborate across Product, Engineering, Client Services, Sales, Marketing, Finance, and Executive Leadership to align stakeholders, resolve tradeoffs, and drive strategic initiatives. Partner with Client Services to establish scalable service, support, and operating models that promote long-term customer success. Requirements Bachelor’s degree in Business, Healthcare, Technology, or a related field; an advanced degree is preferred. 5–8+ years of experience in product strategy, product management, commercial strategy, or healthcare consulting, particularly supporting risk-bearing providers or accountable care organizations. Strong understanding of product strategy, commercialization, platform strategy, product development lifecycles, and business planning. Deep knowledge of risk-bearing provider organizations, ACOs, healthcare claims, clinical and pharmacy data, population health, and value-based care. Experience translating complex clinical, operational, and commercial requirements into scalable product strategies and roadmaps. Demonstrated ability to evaluate market opportunities, develop business cases, and prioritize investments using commercial and financial analysis. Experience with enterprise SaaS, healthcare analytics, or data platform solutions is preferred. Experience in specialty care, pharmacy analytics, or ACO environments is strongly preferred. Excellent analytical, communication, and stakeholder management skills, including the ability to use business intelligence, analytics, or data visualization tools to inform product strategy. Familiarity with SQL, Databricks, Power BI, and Azure is a plus. Strong ability to influence cross-functional teams without direct authority and build alignment across competing priorities. Strategic, collaborative, intellectually curious, and adaptable, with the ability to operate effectively in a fast-paced healthcare technology environment. Customer-focused mindset with strong commercial judgment and the ability to connect healthcare challenges with measurable business value. Candidates must be legally authorized to work in the United States without requiring immigration support or sponsorship now or in the future. Benefits Compensation range of $117,500–$222,985, depending on location, qualifications, experience, and other relevant factors. For candidates in Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or Washington, D.C.: $135,125–$222,985. For candidates in other U.S. locations: $117,500–$193,900. Flexible work environment with the opportunity to work remotely anywhere in the United States. Medical, dental, and vision coverage for employees, dependents, and domestic partners. 401(k) plan with company matching and profit-sharing contributions. Discretionary bonus program recognizing employee contributions and impact. Flexible Spending Accounts for eligible medical, dependent-care, transportation, and other expenses. Paid Time Off accruing from the first day of employment, with full-time employees accruing 15 days annually. At least 10 paid holidays per year. Paid parental leave of up to 11 weeks for eligible employees. Family-building benefits, including adoption and fertility assistance. Employee Assistance Program providing confidential personal and work-related support. Company-paid life insurance and AD&D coverage. Company-paid short-term and long-term disability coverage. Opportunities for professional development, learning, mentoring, and career growth. Opportunity to directly influence the development of next-generation healthcare analytics products and solutions. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage sales operating cadence, analyze performance metrics, and leverage AI tools to optimize sales effectiveness. | 5+ years in Sales or Revenue Operations, bachelor's degree, proficiency in Salesforce, Power BI, and advanced sales analytics. | LOCATION: Hybrid - 8 days a month in the office (see locations on the posting) OVERVIEW As a Sales Operations Manager – Sales Strategy, you’ll work as a trusted partner to Regional and Segment Sales Leadership, enabling data-driven decision-making that improves sales performance, productivity and forecast accuracy. Serving as part of the Global Revenue Operations function, this role is accountable for delivering actionable insights and recommendations, working cross-functionally to champion innovation and optimization, and leveraging AI-enabled analytics and automation to identify opportunities, mitigate risks and influence strategic decisions that improve business outcomes. RESPONSIBILITIES Proactively analyze sales performance against targets and KPIs, translating complex data into a clear, commercially focused narrative that equips sales leaders with actionable insights and recommendations on performance trends, risks and growth opportunities. Own and lead the sales operating cadence for supported segments or regions, including forecast meetings, pipeline reviews, deal inspections and overall team performance reviews, using disciplined pipeline management, leading and lagging indicators and risk identification to improve forecast accuracy. Leverage AI-enabled analytics to accelerate forecasting, inspections and performance analysis, applying judgment to translate findings into practical recommendations and actions. Perform in-depth pipeline reviews to strengthen opportunity health, improve pipeline progression and increase confidence in pipeline quality. Conduct deep analysis of sales metrics to uncover performance and productivity trends and identify opportunities to support growth across new business, renewals, cross-sell and upsell. Champion Salesforce/CRM data integrity, process compliance and adoption of dashboards, analytics solutions and sales tools to support trusted, data-driven decision-making. Collaborate with Segment and Regional Sales VPs, Global Sales Operations and Finance to ensure complete and accurate delivery of all sales planning components. Lead or support cross-functional sales operations initiatives that improve sales effectiveness, productivity, scalability and adoption of new tools. Act as a subject matter expert and trusted advisor for forecasting, pipeline management, sales performance measurement and operational best practice. QUALIFICATIONS Education: Bachelor’s degree in a relevant field or equivalent experience. Skills + Experience: 5+ years’ experience in Sales Operations, Revenue Operations or a related role. Demonstrable experience delivering advanced sales analysis and business intelligence to sales leaders. Evidence of leading structured pipeline management and forecasting processes, using leading and lagging indicators to improve forecast accuracy and business confidence. Ability to translate complex data into a clear, compelling narrative with recommendations and insights that influence sales leadership. Proficient in Salesforce, Power BI and sales analytics platforms, with experience improving adoption, data integrity and effective system utilization. Adept at building collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments. Demonstrable ability to identify process and operational improvements that remove friction, strengthen execution and enhance sales operating rhythms. Highly organized and accountable, with the ability to progress initiatives with precision, clarity and strong follow-through. TRAVEL: 10% travel to attend segment or team meetings. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Lead and develop site IT team to support manufacturing operations and IT/OT infrastructure. | Experience leading technical teams in manufacturing, network infrastructure, virtualization, IT projects, and strong communication skills. | Your Job Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership — aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation. We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards. Compensation & Benefits • Highly competitive compensation based on experience. • Relocation assistance for the right candidate — national candidates encouraged to apply. • Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. • Total compensation package includes sign-on incentives and relocation assistance. What You Will Do • Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships. • Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably. • Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement. • Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events. • Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence. • Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment. • Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site. • Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service. Who You Are (Basic Qualifications) • Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building). • Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority. • Experience with network infrastructure technologies, including switching, routing, and wireless. • Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices. • Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment). • Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership. What Will Put You Ahead • Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443). • Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms. • Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement. • Ability to communicate complex technical concepts to operational and business partners and leaders. • Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment). Why Brewton Brewton offers affordable Gulf Coast living — a cost of living roughly 37% below the national average and a median home value well under half the national median — so your compensation goes further here. You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: • White-sand Gulf beaches and a lively waterfront and downtown scene • An international airport, major healthcare systems, universities, and abundant shopping and dining Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).