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Lead global Customer Success team to drive retention, expansion, and service delivery while optimizing customer journey and fostering collaboration. | Over 10 years in Customer Success leadership with strong C-level communication, technical knowledge, and data-driven decision-making. | Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Virtual Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work - enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, and the opportunity to be surrounded by passionate team members that look out for each other. As Nuvolo's Head of Customer Success, you will lead Nuvolo’s Global Customer Success team to the next level of maturity in delivering world class service to our clients, while maximizing retention and expansion opportunities. You will build a high performing team to ensure client satisfaction for all Nuvolo customers, while growing and mentoring members of the Customer Success team across multiple tiers. You will be responsible for leading a team focused on maximizing retention, identifying potential areas of expansion, and increasing engagement, advocacy, and references in our customer base. You will also oversee key executive relationships with our most strategic customers, ensuring maximum value and adoption is attainted by our platform capabilities. What you will do: Customer Retention & Growth Own customer retention, Net Revenue Retention (NRR), and expansion goals across our customer base, and in collaboration with our sales and Go-To-Market strategy Drive account growth outcomes: influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores, reduce churn and drive new business growth through greater advocacy and reference ability Develop and execute a scalable customer success strategy that ensures customers realize maximum value Drive a proactive customer engagement model that improves adoption, reduces churn, and increases expansion opportunities Drive value for Nuvolo’s customers, ensuring they have the right products, services, and tools to accomplish their goals Execute an industry-leading customer health scoring framework to predict risks and opportunities Serve as a key leader for all post-sales escalations, in collaboration with the Head of Customer Experience, in order to ensure customer needs are appropriately prioritized Leadership & Team Development Build, scale, and mentor a world-class Customer Success team, including customer Success Managers and Partner Success Managers Define career paths and develop talent through training, coaching, and performance management Foster a customer-first culture that aligns with key business objectives Customer Journey & Advocacy Optimize the customer journey from onboarding to renewal and expansion Build cross-functional relationships within Nuvolo to create a unified customer experience Evolve current customer routines, including Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), in order to achieve maximum engagement and value for our most high-value customers. Identify and develop key customer advocates, collaborating with the Marketing organization to generate case studies, referrals, and success stories that maximize Nuvolo’s brand in the industry. Cross-Functional Collaboration Partner with Sales to ensure smooth customer handoffs occur, and there is optimal alignment on expansion strategies Work closely with Product & Innovation leaders to deliver actionable customer insights that help influence our roadmap Collaborate with marketing to drive customer engagement, content strategy, and advocacy programs Align with Support and Professional Services to ensure a seamless post-sales experience Work with other department leaders and teams to coordinate Path to Green efforts and ongoing delivery, support and operations Data, Technology & Process Optimization Mature the Customer Success playbook and account development strategy and provide senior management sponsorship to selected accounts Evolve metrics and KPIs that showcase growth opportunities and engagement success Own the narrative on customer success metrics, ensuring accurate forecasting of retention and expansion Leverage Customer Success technology (e.g. Gainsight, Salesforce, etc.) to automate and scale engagement with customers and to optimize internal use Continuously refine CSM playbooks, workflows, and reporting for efficiency and effectiveness What you will bring: 10+ years’ experience in a Customer Success Leadership position, handling highly complex issues; strong leader with a track record of building and growing high performing teams Outstanding communication skills at the C-Level: Both Written and Verbal Communications; Influences Without Authority and Manages Stakeholders Effectively Deep experience leading and responding to complex critical incidents; You have demonstrated the ability to manage multiple initiatives at one time Technical knowledge of complex systems Previous experience directing and maximizing the benefits of collaborating with global teams Excel in problem solving and have strong analytical skills, leverage data to drive decisions, and continuous improvement You are a strong collaborator, communicator and work well cross-functionally You have strong organizational skills and pursue measuring the impact of you and your team’s performance Annual Base Salary Range or Hourly Base Pay Range: $143,513.33 - $231,200.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Serve as first point of contact for patients and staff, managing scheduling and patient information in a high-volume environment. | Requires at least one year of customer service or clerical experience with technical ability and scheduling skills. | Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. This position supports the Endocrinology & Diabetes team, a medium-sized group that works closely together and are cross-trained across multiple clinics under shared leadership. Work Environment & Expectations: • Fast-paced, high-volume setting • Heavy phone-based role (averaging 60-70 calls per day) • Candidates should have some technical ability • Experience with scheduling, EPIC, and medical terminology is strongly preferred Summary: The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units. Responsibilities: 1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards. 2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic. 3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic. 4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible. 5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers 6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections. 7. Complete other administrative work as needed Other Information Other information: Education Requirements: • High school diploma or GED required; higher-level degree may satisfy this requirement. Licensure/Certification Requirements: Professional Experience Requirements: • One (1) years of customer service and/or clerical experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Health Medical Group Organization Unit: UNC Health Endocrinology at Apex Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.48 - $25.89 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Apex Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Own security posture and cloud infrastructure, lead post-acquisition IT integrations, and manage endpoints for distributed workforce. | 7+ years enterprise systems administration with HIPAA experience and proficiency in Microsoft 365, Entra ID, Intune, and cross-platform device management. | About Us We are fixing US healthcare by building an AI-native physical care platform, starting with home health. Home health is a $140B industry with less than $10B in EBITDA — 40% of revenue is spent on pure administrative waste. We automate this work with AI, creating a fundamentally different cost structure compared to incumbents. This lets us rapidly take market share by serving the 30% of patients who go untreated today. By reshaping the cost structure of this industry, we unlock its growth. We’ve built one of the best AI teams in the world (from Character AI, Scale, Palantir, Citadel, Jane Street) and paired them with a team of healthcare veterans and ex-MBB strategists to build a new type of healthcare company: one that delivers care at the speed of an AI company. Our physical care platform already operates with 30pp higher gross margins than traditional home health providers. With our AI advantage, we pay nurses more, remove their admin burden, and unlock the scale economics that have been missing from this fragmented industry. If we served this entire $140B market, instead of $10B in EBITDA, we’d drive $60B. We're starting with home health, then expanding to all delivered care. Our mission is “any care, any where”. Fundamentally, our incentives are aligned with America. Every dollar in revenue we make is two dollars taken out of the healthcare system. If we succeed, so does US healthcare. The Opportunity - Systems Infrastructure We're scaling from 500 to 2,500 employees over the next year while integrating multiple acquired entities. Our IT infrastructure needs to match the speed of an AI company—not the bureaucracy of traditional healthcare. We're insourcing IT operations and building a unified, secure platform across all business units. This means consolidating fragmented systems, hardening security and compliance, and creating the infrastructure that lets our clinical and AI teams move fast without breaking things. Think of it as a blend of: • Defensive design (prevent attacks at every layer, but also prepare for breaches, minimize blast radius, and detect incidents fast) • Greenfield architecture (you'll have latitude to design best-in-class infrastructure, not patch legacy systems) • Frictionless operations security (tight access control with low friction — make the secure path the easy path) You'll be one of the earliest members of our internal IT team, working directly with leadership, engineering, and operations to build the infrastructure foundation that powers care delivery across the USA. This role is designed for you if you have a low ego, love solving problems that matter, and are ready to build infrastructure for an industry-changing company. What You'll Do You'll own and drive high-impact, ambiguous problems end-to-end, such as: 1. Own security posture across all systems • Implement and enforce cybersecurity controls: MFA, conditional access, EDR, vulnerability scanning, and secure remote access • Lead incident response and coordinate with our security partners • Maintain HIPAA-aligned technical safeguards and support CMS and state audits • Build and maintain security documentation, policies, and system diagrams—we cannot secure what we cannot see 2. Architect and maintain cloud infrastructure • Deploy and maintain Microsoft 365, Entra ID, Intune, VPNs, and virtual desktop environments • Manage backups, disaster recovery, monitoring, and patch management • Lead system upgrades, migrations, and integrations as we consolidate business units 3. Drive M&A system integration • Lead post-acquisition integration: directory consolidation, email migrations, endpoint standardization, network integration, legacy decommissioning • Participate in IT due diligence for acquisitions—system inventories, security posture assessments, risk identification • Develop repeatable IT integration playbooks to support our ongoing acquisition strategy 4. Manage endpoints across a distributed workforce • Secure Windows, macOS, and mobile devices using MDM platforms (Intune, Jamf, Knox) • Standardize device configurations, encryption, and compliance policies • Own asset tracking and lifecycle management for field and corporate staff 5. Partner with operations to enable fast, secure growth • Support and administer business-critical platforms: HRIS/Payroll (ADP, Rippling), EHR/EMR (Homecare Homebase), compliance systems (Relias) • Partner with HR on secure onboarding/offboarding—our target is same-day provisioning and immediate access revocation • Provide escalation support for complex issues impacting remote and field-based staff Who You Are We're looking for high-ceiling, low-ego builders. This is a startup, and every day brings its own adventure. If you bias to action and want early ownership, this is the place for you. Must-have experience • 7+ years of enterprise systems administration experience • Demonstrated experience in HIPAA-regulated or highly compliant environments • Strong hands-on experience with Microsoft 365, Entra ID, and Intune • Experience with macOS administration, iOS device management, and cross-platform environments • Proven ability to manage VPNs, firewalls, network security, and backup/disaster recovery systems • Excellent documentation, troubleshooting, and communication skills How you work • Owner mindset: you'd rather be accountable for results than wait for someone else to fix the problem • Bias to action: you hate bureaucracy and want to move fast • Security-first thinking: you prioritize prevention, but also assume breach and design for containment, not just prevention • Clear communicator: you can go from a messy problem to crisp documentation • Comfort with ambiguity: you don't need a perfect brief; you can help create it • Low ego: this is a startup, you want to get scrappy Nice-to-haves • Healthcare, or multi-site clinical operations experience • M&A systems integration experience—you've migrated or consolidated IT environments post-acquisition • Jamf and Apple Business Manager administration • Knox, or other Enterprise Device Management for tablet/mobile devices • Virtual desktop infrastructure (VDI) experience • Certifications: Microsoft (Azure/M365), CompTIA Security+, Jamf, CISSP Working Conditions • Fully remote role with reliable high-speed internet required. • Occasional travel to branch offices or data centers may be required for major deployments or audits. • On-call or after-hours work may be required during outages or critical system changes. What We Offer Opportunity for growth in a fast-growing company Collaborative team valuing innovation and problem-solving Competitive salary ($135,000.00-$150,000.00 per year) and equity compensation Flexible time off policy—we expect most employees to take at least 3 weeks of vacation per year 401(k) retirement plan with employer contribution Comprehensive health insurance, dental, and commuter benefits

Coordinate daily clinic operations including patient check-in/check-out, scheduling, billing, and documentation with compassionate customer service. | At least high school education with one year healthcare patient-facing experience and strong communication, data entry, and organizational skills. | At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.Patient Service Associate (PSA) - Duke Urgent Care Holly Springs **$2,500 commitment Bonus for Eligible Candidates**   Duke Urgent Care Holly Springs provides convenient, high-quality walk-in medical care for patients of all ages with non-life-threatening illnesses and injuries. Located within the Duke Health Holly Springs campus, the clinic offers same-day treatment for conditions such as respiratory infections, flu symptoms, minor injuries, sprains, cuts, and other acute health concerns. Services include on-site diagnostic testing, X-rays, vaccinations, and routine physicals, helping patients receive timely care when their primary care provider is unavailable. The department is committed to delivering compassionate, patient-centered care while supporting Duke Health's mission of excellence, innovation, and community health.   Location: 401 Irving Parkway, Suite 130, Holly Springs, NC 27540   Hours: 8am – 8pmm Monday through Sunday   What you will do: As a Patient Service Associate, you will be responsible for coordinating and performing a variety of administrative tasks to support the daily operations of the clinic. This includes clinic preparation, verifying patient identification, managing check-in and check-out processes, posting charges, handling cash transactions, and scheduling patient appointments. Additional duties include delivering exceptional customer service, managing message distribution, coordinating ancillary service scheduling and preparation, and processing patient referrals. Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions. Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards   What you will need: Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education   Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.   Degrees, Licensure, and/or Certification N/A   Knowledge, Skills, and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.   Distinguishing Characteristics of this Level N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Serve as first contact for patients and staff, managing scheduling and patient information in a high-volume call environment. | Requires at least one year of customer service or clerical experience, familiarity with scheduling and medical terminology preferred. | Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. This position supports the Endocrinology & Diabetes team, a medium-sized group that works closely together and are cross-trained across multiple clinics under shared leadership. Work Environment & Expectations: • Fast-paced, high-volume setting • Heavy phone-based role (averaging 60-70 calls per day) • Candidates should have some technical ability • Experience with scheduling, EPIC, and medical terminology is strongly preferred Summary: The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units. Responsibilities: 1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards. 2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic. 3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic. 4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible. 5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers 6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections. 7. Complete other administrative work as needed Other Information Other information: Education Requirements: • High school diploma or GED required; higher-level degree may satisfy this requirement. Licensure/Certification Requirements: Professional Experience Requirements: • One (1) years of customer service and/or clerical experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Health Medical Group Organization Unit: UNC Health Endocrinology at Apex Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.48 - $25.89 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Apex Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Design, deploy, secure, and optimize Azure cloud services in a DoD IL5 environment. | 5+ years Azure experience, DoD cloud knowledge, PowerShell and IaC proficiency, security and compliance expertise. | Top Skills' Details Microsoft Azure Cloud Engineering • Azure Security & Identity Management (Entra ID, RBAC, Key Vault, Zero Trust) • Infrastructure as Code (Bicep, Terraform, ARM) • Kubernetes (AKS) & DevSecOps Automation • Azure Monitoring, Governance & Compliance (Sentinel, Defender, RMF, NIST) Description Job Title: Microsoft Azure Cloud Engineer Clearance: Active DoD Secret (Top Secret/SCI preferred) Location: Remote Environment: DoD Impact Level 5 (IL5) Azure Cloud Overview We are seeking a highly skilled Microsoft Azure Cloud Engineer to support and enhance a mission-critical DoD IL5 cloud environment. The ideal candidate will have strong experience designing, deploying, securing, and optimizing Azure services within highly regulated environments. This role involves close collaboration with cyber, networking, DevSecOps, and application teams to ensure secure, resilient, and scalable cloud operations. Key Responsibilities • Architect, deploy, configure, and maintain Azure services within a DoD IL5 environment • Implement cloud security controls aligned to DoD, DISA SRG, NIST 800-53, and Zero Trust principles • Manage Azure resources including VMs, App Services, AKS, Azure SQL, Storage, VNets, Firewalls, and Private Endpoints • Develop and maintain Infrastructure-as-Code (IaC) using Terraform, Bicep, or ARM • Strong experience with Identity & Security (Entra, RBAC, Conditional Access, Key Vault) • Monitor performance, optimize system reliability, and troubleshoot complex cloud infrastructure issues • Support cloud migration activities, including assessments, planning, and execution • Maintain and update cloud environment documentation, diagrams, and SOPs • Collaborate with DevSecOps teams to integrate CI/CD pipelines, automation, and container orchestration • Provide Tier III engineering support and participate in on-call rotation as needed • Ensure compliance with DoD IL5 requirements, RMF packages, and continuous ATO sustainment activities • Cost management: Integrate cost monitor, Cost metrics • Storage: Ensure Azure Lifecycle policy for storing cloud storage needs Required Qualifications • Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience • 5+ years of hands-on experience with Microsoft Azure cloud engineering • Experience operating within DoD Cloud (IL4/IL5/IL6) or other federal regulated environments • Strong understanding of Azure networking, identity, and security architectures • Proficiency with PowerShell and at least one IaC tool (Biceps preferred) • Experience with Azure Monitor, Log Analytics, Sentinel, Defender for Cloud • Knowledge of RMF, DISA STIGs, and compliance-driven cloud operations • Ability to obtain and maintain DoD cybersecurity certifications (e.g., Security+, CCSP) Key Competencies • Strong problem-solving skills with a proactive and analytical mindset • Ability to work independently and collaborate across multi-disciplinary teams • Excellent communication and documentation skills • Commitment to maintaining security-first cloud operations Skills Azure, Cloud, federal regulations, powershell, python automation, kubernetes Top Skills Details Azure,Cloud,federal regulations,powershell Additional Skills & Qualifications • Preferred Qualifications • Azure certifications (AZ-104, AZ-305, AZ-500, AZ-700, or similar) • Experience with Kubernetes (AKS), containers, and DevSecOps pipelines • Knowledge of enterprise Zero Trust architectures and implementation patterns • Familiarity with cross-domain solutions, hybrid cloud, or on-prem to cloud bridging • Experience supporting distributed DoD program teams • Disaster Recovery (DR) and Business Continuity Planning: Experience with tools like Azure Site Recovery (ASR) and Azure Backup to ensure operational continuity. • Azure Governance: Proficiency with Azure Policy and Azure Blueprints is essential for enforcing security and compliance rules at scale across the environment. • Advanced Networking: Experience with Azure Virtual WAN (vWAN), ExpressRoute for hybrid connectivity, and sophisticated traffic management services like Azure Application Gateway and Azure Front Door. • Database and Data Management: Experience with Azure SQL Database, SQL Managed Instance, or knowledge of NoSQL databases like Cosmos DB, depending on the applications being supported. • Specific Scripting/Automation Languages: Python as a required or preferred skill for automation tasks would align with current DevSecOps practices Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Indianapolis, IN. Pay And Benefits The pay range for this position is $65.00 - $80.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Design, implement, and maintain infrastructure supporting DMS and dealer network ensuring availability, security, and performance. | 8+ years IT experience with expertise in Windows servers, virtualization, storage, networking, and cloud services. | Join our Team as a DMS INFRASTRUCTURE ENGINEER! The Role: We're seeking a passionate and dedicated DMS Infrastructure Engineer to join our team. In this role, you'll design, implement, and maintain the infrastructure that powers the Dealer Management System (DMS) and supports the dealer network. You'll ensure the availability, security, reliability, and performance of servers, networks, cloud services, and dealer-facing applications, while troubleshooting issues, supporting system integrations, and driving continuous improvements. Working closely with IT teams, vendors, and dealerships, you'll deliver scalable infrastructure solutions, monitor system health, resolve incidents, and help deploy new technologies that enhance the dealer experience and support business growth. If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here. What You'll Be Doing: • Lead enterprise base work initiatives and projects. • Develop enhanced production monitoring and additional capability. • Define improvement increased system reliability and performance. • Support multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. • Determine the required course of action to improve performance and escalates when appropriate. • Perform routine maintenance tasks for infrastructure systems such as backups, patch management, application deployments, and hot fixes. • Develop plans to manage the frequency of appropriate support package/patch application. • Forecast utilization patterns and identifies modifications or upgrades. • Recommend changes/enhancements for improved systems availability, reliability, and performance. • Coordinate problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems. • Ensure IT system security baselines are met, and security improvements are implemented across the server environments. • Recommend settings changes to the operating system to improve performance and reliability. • Develop, maintain, recommend, document, and support tools and back-end utilities to provide capacity planning management. • Monitor database performance and recommend changes. • Recommend updates to operating systems to deliver cost benefits without reducing production performance and availability. • Actively monitor and publish the availability plan discussing the ability of the IT infrastructure to meet the availability requirements of the business. • Work across teams to ensure network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation. • Install, configure, and maintain approved telecom/network hardware and software components. • Maintain structured cabling systems, telecom systems, WAN, LAN, Cellular/DAS, Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. • Analyze and implement network software or hardware changes. • Establish WAN, LAN, Wireless device profiles, device environments, directories, and security for networks being installed. What We're Looking For: • Bachelor's degree or technical institute degree/certificate or equivalent work experience. • 8-10 years of relevant information technology experience. • Minimum of 8+ years of server and network infrastructure support • Expert knowledge of Windows server • Knowledge of Microsoft Azure Cloud Computing Services • Advanced knowledge in storage technologies, SAN, DAS, iSCSI, Fiber Channel • Advanced knowledge VMware vSphere, Server Virtualization and VM Management • Advanced knowledge of Veeam Backup and Recovery • Advanced knowledge in firewalls, IPS, and other security solutions • ITIL Foundations Certification or ITSM/ITIL experience Where and When You'll Work: • This role is fully remote within the United States. All you need is a reliable internet connection and a passion for what you do. What Your Total Compensation & Benefits Package will look like: Salary-$83,340 - $135,975 per year. Compensation depends on the selected candidate's education and experience. World Class Benefits: • Competitive Salary • Performance Bonus • Generous Paid Time Off and 13 Paid Holidays • Affordable Medical plans and no-cost Dental & Vision options • 100% 401(k) match up to 6% • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability • Tuition Assistance Program • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance • Recognition and Kaizen (continuous improvement) Reward Programs • Meaningful opportunities for personal and professional development • Best in class work culture! Big Name | Big Opportunities | Life is Better at Toyota Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: https://www.toyotaforklift.com/careers Follow us on Social Media: Working at Toyota Material Handling | Glassdoor About remote work: Fully remote candidates may be required to travel to Greene, NY for onboarding and/or periodically throughout the year based on business need. To be considered for a fully remote position youMUSTreside in one of the following states:Alabama, Arizona, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington or Wisconsin.

Oversee financial execution and strategy for a large service operations organization managing a $1.3 billion budget, leading teams and driving process improvements. | Minimum 10 years financial experience with strategic planning, proficiency in Hyperion and S4 Hana, and demonstrated management and staff development skills. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Aetna Service Operations Finance team is looking for a dynamic Lead Director who has strong business acumen, communication skills and will maximize collaboration to drive outcomes. They will take ownership and accountability of all day-to-day financial management of the Aetna Service Operations Claim, Plan Sponsor and Payment Integrity Centers of Excellence, including leading a team and being a valued member of the COE leadership teams. More specifically, in this role, you will: Oversee the financial execution and strategy for roughly half of the Service Operations organization. This includes managing a budget of $1.3 Billion, explaining monthly results and variances, owning the quarterly forecasting process, creating multi-year strategic plans, evaluating capital investment asks, and sizing/tracking productivity initiatives. Create an organizational culture with sound financial and governance processes. This includes driving a strong connection between staffing models, expense budgets and the hiring process for the COE organizations. Lead process improvements to streamline forecasting processes and oversee the creation of metric driven financial and expense reports to generate strategic insights for service leadership. Collaborate and create strategic partnership with service leaders and influence financially viable strategies (supports multiple VPs) Provide support for a variety of finance / business needs, including the development of monthly and quarterly reporting packages, budget presentations for senior leadership, and day-to-day ad-hoc analyses. Required Qualifications: Minimum of 10 years of relevant financial experience Track record that shows the following abilities: developing strategic plans, working in a cross-matrix environment, adapting, and performing in an evolving environment Management experience developing and training of staff Proficiency with Hyperion/S4 Hana Creating measurable objectives and key results (quarterly, annual, and long-range road map) to provide actionable insights Preferred Qualifications: Healthcare, managed care or financial services experience Overall P&L management and leadership with budgets, forecasts, financial analysis, trends, projections, and analytics Development of plans and identification of risks and opportunities Willingness to travel up to 10% (including by plane) Education: Bachelor’s Degree; equivalent years of related professional work experience may substitute Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 09/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Lead site IT team and manage IT/OT infrastructure to support manufacturing operations and transformation. | Lead and develop IT teams in manufacturing, manage network infrastructure, virtualization, cybersecurity, and IT projects with strong communication and partnership skills. | Your Job Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership — aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation. We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards. Compensation & Benefits • Highly competitive compensation based on experience. • Relocation assistance for the right candidate — national candidates encouraged to apply. • Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. • Total compensation package includes sign-on incentives and relocation assistance. What You Will Do • Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships. • Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably. • Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement. • Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events. • Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence. • Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment. • Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site. • Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service. Who You Are (Basic Qualifications) • Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building). • Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority. • Experience with network infrastructure technologies, including switching, routing, and wireless. • Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices. • Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment). • Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership. What Will Put You Ahead • Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443). • Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms. • Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement. • Ability to communicate complex technical concepts to operational and business partners and leaders. • Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment). Why Brewton Brewton offers affordable Gulf Coast living — a cost of living roughly 37% below the national average and a median home value well under half the national median — so your compensation goes further here. You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: • White-sand Gulf beaches and a lively waterfront and downtown scene • An international airport, major healthcare systems, universities, and abundant shopping and dining Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Lead product operations to align cross-functional teams, optimize processes, and drive business outcomes in a high-growth SaaS environment. | 7+ years in product operations or related roles, strong cross-functional leadership, Agile methodology knowledge, and experience with operational tools and reporting. | Title: Director of Product Operations Type: Direct Hire Location: Hybrid, Downtown Denver Pay: $160,000 - $180,000 Position Overview We are seeking a strategic and execution-focused Director of Product Operations to help scale a high-growth SaaS product organization. This role will serve as the operational backbone of Product, ensuring alignment between product investments, cross-functional execution, launch readiness, and measurable business outcomes. Partnering closely with Product, Engineering, Finance, Customer Success, Sales, and Marketing leadership, you will establish the processes, governance, reporting, and communication structures that enable teams to move efficiently while delivering meaningful value to customers. This is a highly visible leadership opportunity for someone who thrives in fast-paced environments, enjoys building scalable operational systems, and excels at turning strategy into execution. Key Responsibilities • Manage and coordinate release planning across multiple product lines and platforms. • Develop scalable launch processes, readiness criteria, and post-release evaluation frameworks. • Establish operating rhythms, governance practices, decision-making processes, and escalation paths across the Product organization. • Partner with Product and Engineering leaders to improve planning, prioritization, and execution effectiveness. • Introduce and optimize operational tools, reporting capabilities, and AI-enabled workflows that improve decision-making and productivity. • Build and maintain performance scorecards that connect product initiatives to business outcomes such as customer retention, revenue growth, adoption, and customer satisfaction. • Monitor product investments and measure expected versus actual business impact. • Collaborate with Finance and Product leadership to support investment planning and portfolio prioritization. • Create executive-level reporting and dashboards that provide clear visibility into organizational performance. • Lead communication efforts around product priorities, launches, roadmap updates, and organizational decisions. • Ensure Customer Success, Sales, Marketing, and Support teams are prepared for upcoming releases and changes. • Identify gaps in cross-functional execution and implement scalable solutions that improve collaboration and accountability. Required Qualifications • 7+ years of experience in Product Operations, Program Management, Business Operations, Product Management, or a related discipline within a software organization. • Proven experience leading cross-functional initiatives involving Product, Engineering, and customer-facing teams. • Strong understanding of Agile product development methodologies and operational best practices. • Experience creating KPI frameworks, operational dashboards, scorecards, and executive reporting. • Demonstrated ability to connect product initiatives with business objectives and measurable outcomes. • Strong analytical skills with experience using tools such as Excel, SQL, business intelligence platforms, or similar reporting solutions. • Experience with operational and product development tools including Jira, Confluence, or comparable platforms. • Excellent communication, facilitation, and stakeholder management skills. • Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment. • Bachelor's degree in Business, Operations, Computer Science, Product Management, or a related field. Preferred Qualifications • Experience working in a multi-product or multi-platform SaaS environment. • Background supporting enterprise software, vertical SaaS, EdTech, or related technology markets. • Experience building Product Operations functions, governance models, or operational processes from the ground up. • Experience working closely with executive leadership on portfolio management, investment planning, and business strategy. • Exposure to AI-powered products, AI-assisted development practices, or organizations actively adopting AI technologies. Nice-to-Have Skills • Product analytics and adoption measurement. • Customer journey and lifecycle analysis. • Portfolio management and strategic planning. • Data visualization and reporting tools. • Change management and organizational transformation. • OKR and KPI development. Why Join This Opportunity • Opportunity to influence strategy and execution at a high-growth SaaS company. • High-visibility leadership role with direct exposure to executive leadership. • Ability to build and scale operational frameworks that drive meaningful business impact. • Collaborative culture focused on innovation, customer outcomes, and continuous improvement. • Competitive compensation, bonus opportunities, and comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.