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Lead core-banking platform optimization, release governance, automation strategy, system implementations, and production support escalation. | Requires a bachelor's degree, 8–12 years in IT operations or core-banking administration, and hands-on Symitar/Episys, OpCon, and financial regulatory experience. | About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Lead IT Operations Analyst – Core Banking Systems serves as the senior technical lead and subject matter expert for MCU’s Core Banking System, Symitar, and related enterprise platforms. This role provides advanced technical leadership, operational oversight, release governance, automation strategy, production support escalation, vendor coordination, and risk-based guidance for mission-critical banking systems that support daily operations, member-facing services, regulatory obligations, and enterprise technology initiatives.   The Lead Analyst leads complex system implementations, Core Banking upgrades, enterprise release activities, integration initiatives, automation improvements, incident resolution, operational readiness planning, and continuous improvement efforts. The position partners with business leaders, technology teams, vendors, and external stakeholders to define requirements, assess risks, establish priorities, manage operational impacts, and ensure successful delivery of technology changes across the IT Operations environment. This role acts as a trusted advisor to management on Core Banking capabilities, technology roadmaps, vendor solutions, production stability, system performance, control effectiveness, regulatory readiness, and process improvement opportunities. The Lead Analyst mentors team members, establishes operational standards, strengthens documentation and governance practices, and influences technology decisions through specialized expertise, data-driven recommendations, and enterprise-risk awareness. Responsibilities: Specific duties include, but are not limited to, the following:   Core Banking Systems Leadership * Serve as the senior technical lead and SME for Symitar and associated platforms including OpCon, Axway, IPSWITCH, SymXchange, online banking integrations, Secure FTP transmissions, and other critical technologies. * Lead advanced troubleshooting, configuration analysis, platform optimization, operational readiness, and production support for systems that directly support MCU’s daily banking operations. * Establish technical standards, operational practices, support models, and knowledge management expectations that improve reliability, repeatability, audit readiness, and continuity of support. * Mentor analysts, administrators, and cross-functional partners by providing technical direction, knowledge transfer, and guidance on Core Banking administration and operational best practices. Enterprise Project Leadership & Strategic Delivery * Lead complex technology projects, enterprise system implementations, platform upgrades, integration initiatives, and business transformation efforts from planning through implementation and transition to support. * Partner with executive leadership, business units, vendors, external stakeholders, and IT teams to define strategic requirements, evaluate system impacts, prioritize work, and deliver successful project outcomes. * Provide project leadership, governance, risk identification, implementation planning, resource coordination, timeline management, and stakeholder communication for Core Banking initiatives. * Drive implementation of new products, services, technology enhancements, and regulatory-driven changes that support organizational growth, operational efficiency, and member service excellence. Release Governance, Change Management & Operational Risk * Establish, maintain, and improve release management strategies, change governance practices, testing standards, implementation controls, and operational readiness processes. * Oversee major maintenance and release activities including Symitar releases, AIX operating system updates, VIOS maintenance, HMC upgrades, TLV updates, backup validation, infrastructure coordination, and related platform changes. * Review, assess, and approve or recommend production changes to ensure alignment with change management standards, risk controls, audit expectations, and business continuity requirements. * Coordinate enterprise-wide communications, testing strategies, stakeholder engagement, rollback planning, and post-implementation validation for major system changes. Automation Strategy & Continuous Improvement * Develop advanced OpCon job scheduling strategies, integration workflows, event-driven automation, dependency mapping, and business process orchestration solutions. * Identify, evaluate, and implement continuous improvement opportunities that reduce manual intervention, improve control effectiveness, strengthen accuracy, and increase operational resilience. * Lead process reviews, workflow assessments, issue trend analysis, and operational improvement initiatives across Core Banking and related IT Operations platforms. * Champion innovation and automation practices that improve productivity, service reliability, scalability, and service delivery across the organization. Production Stability, Incident Leadership & Performance Management * Lead monitoring, performance management, capacity planning, availability analysis, and operational health reporting for Core Banking and related enterprise systems. * Establish performance metrics, dashboards, reporting frameworks, and escalation practices that support operational excellence and informed decision-making. * Lead root cause analysis for critical incidents, recurring failures, production disruptions, automation exceptions, and integration issues; drive corrective actions to prevent recurrence. * Serve as an escalation point for complex operational, system, integration, vendor, and production support issues. Information Security, Compliance, Audit & Risk Management * Assess operational, technology, vendor, and implementation risks associated with Core Banking changes, integrations, releases, and platform support activities. * Support audits, examinations, compliance reviews, security assessments, and remediation efforts by providing technical expertise, documentation, evidence, and action planning. * Ensure operational practices align with organizational policies, FFIEC guidance, NCUA regulations, data privacy requirements, information security expectations, and industry best practices. Vendor Management & Strategic Partnerships * Manage vendor relationships, service escalations, platform issues, product enhancement requests, release planning, and technology roadmap discussions that support business objectives. * Evaluate vendor performance, recommend service improvements, coordinate vendor-supported projects, and support SLA/contract discussions where technical expertise is required. * Represent IT Operations in vendor interactions and cross-functional planning discussions involving Core Banking capabilities, system reliability, integrations, automation, and operational controls. Documentation, Governance & Team Development * Establish documentation standards for system administration, release management, change control, disaster recovery, business continuity, audit readiness, and operational continuity. * Lead governance initiatives involving Core Banking administration, production changes, release readiness, support procedures, automation standards, and operational controls. * Provide coaching, mentoring, technical guidance, and knowledge transfer to analysts, administrators, and cross-functional teams. * Support workforce development, succession planning, and capability building through training, documentation, peer review, and structured knowledge-sharing. Additional Responsibilities * Participate in leadership-level incident response, after-hours support, planned maintenance, and on-call rotations to support 24x7x365 system availability. * Maintain awareness of emerging technologies, cybersecurity trends, Core Banking platform capabilities, banking regulations, and industry best practices. * Support strategic planning, technology assessments, operational risk reviews, and enterprise initiatives as assigned. Soft skills include, but are not limited to the following:  * Demonstrates senior-level judgment, accountability, and ownership when leading or supporting mission-critical Core Banking systems and enterprise technology initiatives. * Communicates effectively with executives, business leaders, vendors, auditors, technology teams, and cross-functional stakeholders. * Translates complex technical issues, operational risks, and system impacts into clear recommendations, decision points, and action plans. * Leads through influence by setting standards, mentoring others, promoting accountability, and supporting a culture of operational excellence. * Maintains expert-level awareness of financial institution operations, regulatory expectations, cybersecurity considerations, technology trends, and Core Banking platform capabilities. * Champions documentation discipline, risk management, compliance, process improvement, innovation, and continuous learning. Requirements: Education * Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field required. * Equivalent combination of education, technical training, certifications, and relevant experience may be considered. Experience * Minimum of 8–12 years of experience in IT Operations, Core Banking Systems Administration, enterprise application support, systems engineering, or a related technology role within a financial institution or similarly regulated environment. * Minimum of 5+ years of hands-on experience supporting Symitar/Episys or a comparable Core Banking platform. * Proven experience leading complex technology projects, enterprise implementations, system upgrades, release management activities, integration initiatives, automation efforts, and production support escalations. * Demonstrated experience managing enterprise job scheduling and workload automation platforms, preferably OpCon. * Experience working directly with vendors, service providers, auditors, cross-functional business teams, and technology leadership. * Prior experience mentoring technical staff, leading workstreams, establishing standards, and influencing technology decisions without direct supervisory authority. Technical Knowledge & Skills * Advanced knowledge of Symitar/Episys Core Banking System administration, operations, configuration, release support, integration points, and production processing. * Advanced knowledge of OpCon automation, job scheduling strategy, workflow orchestration, event-driven processing, dependency management, exception handling, and monitoring. * Strong knowledge of SymXchange, Axway SecureTransport, IPSWITCH/MOVEit, Secure FTP transmissions, online banking/digital banking integrations, system integration concepts, APIs, database/query concepts, enterprise monitoring, and operational reporting. * Working knowledge of IBM AIX, VIOS, HMC, backup/recovery technologies, server administration, disaster recovery, business continuity, information security controls, and financial institution technology environments. * Strong understanding of change management, release management, incident management, root cause analysis, risk management, regulatory compliance, audit support, and operational governance. Leadership & Project Management * Demonstrated ability to lead large-scale technology initiatives from planning through implementation and post-implementation stabilization. * Ability to manage competing priorities, assess risk, influence decisions, communicate with executives and business leaders, and drive outcomes in a high-volume operational environment. * Strong vendor management, stakeholder relationship, facilitation, documentation, communication, mentoring, and coaching skills. * Ability to establish standards, lead governance activities, strengthen operational controls, and improve team capability through knowledge transfer and structured documentation.   Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $106,300-165,000 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Develop communications and media-relations strategies for two UFL teams, coordinate player, coach, and community engagement, and oversee game-day media operations. | Requires a bachelor’s degree, at least eight years in corporate communications, public relations, or marketing within sports or entertainment, strong media relationships, and schedule flexibility for nights and weekends. | Position: Director, Team Communications (DC)  Reports to: Sr. Director, Communications Location: Washington, D.C (Hybrid) ABOUT THE UFL The United Football League (UFL) is the premier professional spring football league, powered by the visionary leadership and investment of Mike Repole and Impact Capital, RedBird Capital Partners, FOX, Dany Garcia, Dwayne Johnson, and ESPN. Built on innovation, accessibility, and competitive excellence, the UFL delivers a dynamic professional football experience for players, fans, and partners alike. The league currently features eight teams and is focused on building the next era of spring football, with expansion planned for 2028 and beyond. ABOUT THE ROLE Shape the stories that define our teams—turning football, players, and community stories into media moments that grow visibility, command attention and move the brand forward. The Director, Team Communications will be responsible for developing and implementing football and business communications and media relations strategy on a local and regional level for two UFL teams. The Director will proactively cultivate relationships with the media and local influencers that drive opportunities to increase league, team and player visibility in their respective markets. He/she will leverage consumer and trade communications, public relations and marketing initiatives across all media, digital and social platforms. This role will be critical in ensuring our teams are building their visibility and affinity in the market and growing their fan bases. The Director will collaborate with Team and League staff to align on business priorities and cross-functional initiatives, partnering closely with Marketing, Ticket Sales, Sponsorship, Social Media and other verticals. This position will sit in Washington, D.C. but will be responsible for a second market to be determined. WHAT YOU WILL DO Integrated Communications & Media Relations * Create and execute earned media strategies that elevate the team’s visibility, its leadership position, and its revenue generating capabilities. * Build and foster positive relationships with local, regional and national media outlets to position the team as a valuable business and community relations vehicle. * Act as the primary liaison for players, coaches and the football staff with media and other business functions.  * Support local communications surrounding League football initiatives including the UFL Showcase, UFL Draft, training camp, schedule release, awards program, playoffs, championship and UFL pro football development. * Identify business and football storylines that position coaches, players, team executives and the organization positively in the public eye. * Collaborate with the partnership and marketing teams to integrate football and business communications into partner activations and branded campaigns. * Work closely with all business functions to coordinate consistent, on-brand messaging that creates engagement with the community and relevant stakeholders/constituents * Support corporate initiatives and events where football presence or player participation enhances brand and business outcomes. * Identify human interest related storylines to garner local and national media attention. * Develop and distribute all football-related press materials. * Leverage UFL programs, current events, players, fans, employees, community, philanthropy and special events to develop opportunities for storytelling. * Monitor daily media coverage in print, radio, television and social media channels, while preparing recurring market communications report highlighting performance, emerging issues, story opportunities, to keep league and departmental team informed on a timely basis with consistent reporting practices.  Marketing, Digital & Content * Support the Brand functions to drive the UFL and team brands through consistent and clear messaging across local and regional consumer, trade media, and corporate marketing/communications plans. * Explore, evaluate and act upon multiple strategies in support of marketing programs to increase the UFL’s fan base and viewership. * Create content for digital and social platforms in coordination with creative and marketing teams. * Provide direction on football storytelling, player features, and community content to strengthen fan connection and drive engagement. * Develop and maintain a local editorial calendar aligned with League communications priorities, ensuring coordinated promotion of football, business, community and League initiatives throughout the season. Player, Coach and Community Engagement  * Work closely with local teams, marketing and community relations teammates to design and execute community programs and activations that align with the team’s brand and mission. * Collaborate with marketing to partner players and coaches with local organizations, youth programs, and charitable initiatives to build brand growth and build fan base. * Pitch stories about team involvement in the local community that generate positive earned media and deepen fan engagement. * Represent the team at local community events, serving as a connector between players, staff, and business partners. * Cultivate relationships with local influencers, youth football organizations, civic leaders and community partners to expand the team's visibility and community impact. Game Day Media Operations * Coordinate media access to players and coaches in alignment with team and league policies. * Support Football Communications in educating local media on League rules, football innovations, officiating initiatives and competition updates as appropriate. * Support broadcast partners with player storylines, team community activations, production information, and interview coordination. * Manage gameday communications, including media credentialing, press box operations, statistics distribution, and postgame press conferences. * Prepare game day credential requests, media kits, presentations, and other material as required * Write, develop, produce, and distribute accurate team materials, player bios, game notes, weekly updates, statistics/records, media guide, and all other communications collateral necessary for game day, while supporting for further use   * Oversee press box and game day media operations while servicing the home and visiting media and supervise game day staff of statisticians, runners and interns * Manage game day player appearances and media interviews and/or photo shoots OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHAT YOU WILL BRING * Bachelor’s degree in Communications or related field required. * 8+ years of experience working in Corporate/ Marketing Communications, Public Relations or Marketing roles with specific experience in the sports, media and/or entertainment industries.  * Knowledge of football and experience in football communications is preferred.  * Experience developing integrated communications plans that support football operations, business priorities and community engagement. * Strong knowledge of the local sports entertainment and media landscape. * Knowledge of pop culture and trends with the ability to bring them to marketing campaigns and promotional plans. * Proven ability to execute a strategic marketing and communications plan aimed at growth and closely aligned with the company’s goals and vision.  * Solid relationships with relevant media contacts across all mediums. * Superior written and verbal communication skills including ability to take creative approaches to internal and external marketing and communications platforms. * Highly organized and detail-oriented with excellent project management skills while exercising flexibility and adaptability to change. * A self-starter, energetic and resilient leader with enthusiasm and determination to ensure consistent achievement of deliverables, timelines and objectives across multiple stakeholders. * Team player who can think outside the box and work across all essential team and league verticals (Marketing, Ticketing, Partnerships, Community Relations, Football Operations, etc.). * Creative strategist and proactive communicator. * Strong relationship builder with media, partners, and community stakeholders as well as team and league executives. * Experience utilizing communications measurement, media monitoring and reporting to inform communications strategy and demonstrate performance. * Detail-oriented execution with a team-first mindset. * Demonstrated ability to build relationships across Football Operations, Marketing, Partnerships, Ticket Sales, Community Relations and League leadership while balancing multiple priorities in a fast-paced sports environment. ADDITIONAL DETAILS  * Location: Washington, D.C. * This role works in a hybrid environment, with an expectation of in-office collaboration 2-3 days per week.  * Moderate travel (30% travel); will be required to travel to market events. * Must attend all team home games for the respective markets you are leading (unless they are playing on the same day) and will be required to attend select games and events in other UFL team markets. * Prolonged periods of sitting at a desk and working on a computer. * Ability to work a flexible schedule inclusive of weekends, nights, and holidays required. * Must be able to lift 25+ pounds at times. * Other duties as assigned by the Sr. Director, Communications. COMPENSATION The salary range for this position is $110,000 - $125,000. This role is eligible for annual incentive and/or comprehensive benefits, including medical/dental/vision/life insurance, a 401(k) plan, unlimited PTO and offers a discretionary bonus. The actual base salary offered will depend on a variety of factors, including, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT The UFL maintains a strong policy of equal opportunity in employment.  It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law.  Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.

Lead UX designers and researchers, set strategic direction, manage design system roadmaps, and deliver accessible web and ecommerce experiences aligned with business goals. | Requires a bachelor's degree in a design-related field or equivalent experience, a strong digital project portfolio, experience leading UX teams and design systems, and proficiency with tools such as Figma and Adobe Experience Manager. | Overview Build the Future At McGraw Hill, we create best-in-class, next-generation learning experiences that are used by millions of students and educators worldwide every day. We design intuitive and effective tools that maximize teachers’ time and students’ learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue on our own paths of lifelong learning. How can you make an impact? Our Digital Center of Excellence team is seeking a User Experience Manager to lead and develop the team responsible for McGraw Hill’s web and ecommerce platforms (mheducation.com) and other online experiences within the McGraw Hill global web ecosystem. This role combines strong people management with strategic oversight of design systems and accessibility. The manager will lead creation, maintenance, and adoption of scalable, accessible, and user-centric design systems across B2B and B2C web and ecommerce platforms. The User Experience Manager will set direction, establish clear accountability, and coach UX and interaction designers to deliver accessible, consistent, and user-centered experiences ensuring alignment with the McGraw Hill brand and the needs of users of all abilities. This is a remote position open to applicants authorized to work for any employer within the United States. What You'll Do: The User Experience Manager will lead, coach, and develop a team including UX research and design leads, establishing clear roles, goals, and delivery expectations. They will partner with analytics and product management teams to translate customer and business needs into team priorities, allocate resources, and remove delivery barriers. The manager will oversee the UX Lead Systems & Experience, who leads the design-system roadmap and day-to-day design-system work, providing strategic direction, reviewing progress, and holding the lead accountable for consistent, accessible, and high-performing user interfaces. Key Responsibilities: Coach and develop the design team; set annual goals and individual development plans, provide regular feedback, conduct performance evaluations, and address performance gaps. Manage team capacity, assignments, and resources to balance priorities and support timely delivery. Set direction for UX research lead, delegate ownership with clear expectations, and hold team members accountable for delivery and quality. Oversee research priorities, remove barriers, and ensure findings inform accessible, user-centered design decisions. Design Systems Ownership: Provide strategic oversight of the McGraw Hill design system through the UX Lead, Systems & Experience, who leads its definition, design, maintenance, and scaling. Set priorities, review the roadmap and progress, and ensure the lead has the resources and cross-team support needed to deliver consistent, accessible web experiences. Hold the UX Lead Systems & Experience accountable for establishing, documenting, and maintaining design standards that prioritize accessibility (WCAG 2.2 compliance) and usability. Review quality and adoption, resolve escalated issues, and support consistent application across digital products. Strategic UX/UI Ownership: Set UX/UI priorities, allocate team capacity and resources, and hold design leads accountable for delivering solutions on time, within budget, and in alignment with business and accessibility goals. Agile UX Strategy: Define and implement UX strategies within an agile framework, ensuring adaptability and quick response to evolving user needs and accessibility requirements. Cross-Team Collaboration: Build alignment across design, development, and business teams; clarify responsibilities, resolve competing priorities, and support the UX Lead Systems & Experience in driving design-system adoption and accessibility best practices across web and ecommerce initiatives. What You Bring: BA/BFA degree in Design (e.g., interaction, graphic, visual communications, product, industrial), HCI, CS, or a related field or equivalent practical experience Hands-on UX/UI experience with the ability to guide design decisions, delegate execution, and oversee design-system delivery through the UX Lead Systems & Experience Demonstrated experience leading and developing UX teams, including coaching, setting goals, providing feedback, managing performance, and allocating resources A strong portfolio of projects demonstrating varied experience across digital, including web and mobile. Experience within ecommerce and/or ed tech a plus. Expertise in standard UX software such as Figma, Sketch, InVision, Storybook. Proficiency in Figma, Adobe Experience Manager. Proficient in web accessibility standards and experience with optimizing experiences for usability and accessibility. Ability to prioritize and manage multiple projects and milestones efficiently. Experience within an Agile environment is a plus. Demonstrated ability to effectively communicate across functional areas, including technical and non-technical audiences. Experience leading research priorities and leveraging findings and metrics to inform projects and priorities. Project Management and ticketing tools (example: Asana, Jira) Analytics tools (example: Adobe Analytics) Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $114,000 - $150,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 51489

Lead Acumatica ERP implementations, manage timelines and client relationships, and deliver workflow and IT infrastructure improvements. | Requires 3–5 years of ERP project management experience, Acumatica or similar ERP proficiency, and an associate degree; a bachelor’s degree is preferred. | SWK Technologies is at the forefront of helping businesses transcend traditional technology limits. We specialize in understanding each client's unique operations and apply our extensive knowledge in business solutions to implement ERP, EDI, and WMS software systems tailored to their specific workflows. As an ERP Project Manager specialized in Acumatica, you will join a dynamic team tasked with optimizing our client’s systems to enhance their efficiency, streamline their IT infrastructure, and improve their overall business processes. Our commitment is to help companies poised for growth overcome the constraints imposed by outdated software solutions and inefficient workflows. By combining our technical expertise with a deep understanding of our clients' needs, we deliver customized software development and managed network services that propel them to new heights of success. 3-5 years of ERP project management experience Deadline and detail oriented Strong interpersonal skills and client relations Ability to manage competing priorities Two-year college degree, Four-year college degree preferred. Experience utilizing project management software (i.e. RocketLane) Experience with Acumatica or similar ERP software Full-time role in a remote-first workplace Medical, dental, vision, life, retirement Salary range is $85,000-105,000 annually depending on experience and certifications

Lead the design, launch, and administration of consumer warranty and service contract programs, managing partnerships and performance to support revenue, profitability, and customer experience. | Requires a business-related bachelor's degree and at least 10 years of progressive advanced industry experience; an MBA or master's degree is preferred. | Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: As the Manager, Consumer Warranty Program Development & Administration, the successful candidate will lead the design, launch, administration, and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products, managing program performance, expanding strategic partnerships, and driving revenue growth across new and existing distribution channels. The successful candidate will oversee program strategy from concept through market launch, including market analysis, pricing, coverage design, regulatory considerations, claims assumptions, and business case development. You will also manage ongoing program performance, including underwriting results, claims trends, loss ratios, customer satisfaction, compliance, and financial outcomes. Working cross-functionally with product, legal, compliance, actuarial, finance, technology, marketing, claims, and service operations teams, the successful candidate will ensure successful execution, strong governance, and a consistent customer experience. You will also identify market expansion opportunities, develop strategic partner relationships, and pursue innovative warranty solutions that support profitability, customer value, and long-term enterprise growth. Responsibilities: Create and launch new consumer warranty and service contract programs by researching customer needs, market trends, competitor offerings, and regulatory requirements. Define program coverage, pricing, contract terms, exclusions, reimbursement rules, and operating requirements in partnership with legal, finance, actuarial, compliance, and operations teams. Prepare business cases, launch plans, testing requirements, approvals, and go-live activities that support profitability, compliance, and customer value. Manage ongoing program performance, including revenue, claims costs, loss ratios, customer satisfaction, compliance metrics, margins, and growth targets. Analyze claims trends and financial results to identify cost reduction opportunities, improve service quality, and enhance program profitability. Build and manage strategic partnerships with retailers, manufacturers, utilities, financial institutions, insurers, third-party administrators, and other distribution partners. Lead partner discussions, presentations, negotiations, contract management, and joint business planning to expand market reach and generate new revenue. Serve as the primary business owner for warranty program operations, coordinating cross-functional teams across product, legal, compliance, finance, technology, marketing, claims, and service. Establish program processes, timelines, reporting, workflows, and performance standards to ensure successful execution and consistent customer experience. Develop growth strategies to expand product offerings, enter new markets, increase attachment rates, improve retention, and enhance customer lifetime value. Monitor industry trends, competitor activity, technology changes, regulatory developments, subscription models, and embedded warranty opportunities. Recommend and implement initiatives that create new revenue opportunities, improve customer value, and strengthen competitive advantages. Education / Experience (Requirements): Bachelors Degree in Business (Marketing & Communications), Economics, Business Information Technology. MBA or master’s degree in related field preferred. 10 years of progressive advanced industry experience. Minimal travel required – less than 10% of the time. #LI-TF1 Recruiting Range $110,000—$115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Identify enterprise-readiness gaps and build data and AI tools that improve platform usage and retention, partnering with R&D to set priorities and advise leadership. | Requires 8+ years in product operations, analytics, or consulting, evidence of shipping tools that drive business results, strong large-dataset analysis, and clear communication. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Product Operations team is looking for a hands-on builder to join our Platform team and help accelerate our enterprise-ready roadmap. You will support the Billing, Org & Auth, and Security product teams, working closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization. You move ARR. Not "contribute to." Revenue (or an equivalent business result) grows because of decisions you made. You might investigate why enterprise customers stall on a security or permissions requirement, combine signals from thousands of support tickets and customer conversations to find what's blocking expansion, or build a dashboard that helps hundreds of product managers and engineers see how platform gaps translate into pipeline and retention risk. This is an individual-contributor role for someone who has already shown they can build and ship. You do not need a technical background. However, you do need to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it. This is a remote position open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will help keep the lights on, get food into grocery stores, reduce emissions, and, most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set you up for success and have built a culture of rapid career development, with countless opportunities to experiment and master your craft in a hyper-growth environment. You're energized by our opportunity: Our vision to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that encourages you to do your best. You measure yourself by revenue outcomes: You want your work tied directly to ARR, and you're accountable for the result, not just the activity. In this role, you will: Drive ARR through platform decisions. Identify the enterprise-readiness gaps that most limit new business, expansion, and retention, and shape prioritization so that fixing them measurably moves ARR. Accelerate enterprise-ready delivery by partnering with the Billing, Org & Auth, and Security product teams to define priorities, remove blockers, and track progress against the commitments customers and Sales are waiting on. Build and ship internal data and AI products that help Product and Engineering teams understand platform usage, customer friction, and the highest-impact opportunities to improve. Analyze large volumes of structured and unstructured data, including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata, to find patterns that would be difficult to see manually. Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops. Translate complex findings into clear, decision-ready recommendations for R&D leadership, while preserving the evidence and methodology behind them. Quantify the revenue impact of platform investments and report on it, so every roadmap bet has a clear, defensible ARR case before and after launch. Own projects end to end: scope the problem, identify and connect the right data, build the first version, launch it, measure adoption and business impact, and continue improving it. Use AI-assisted development tools thoughtfully, checking outputs, debugging failures, and applying sound judgment rather than treating generated work as automatically correct. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of professional experience in a role such as product operations, data or product analytics, business operations, consulting, technical product management, or another environment where you solved ambiguous problems with data and technology. A demonstrated record of building and shipping something useful for real users, such as an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow. A track record of connecting your work to revenue or an equivalent business result (ARR, retention, expansion, cost), and the ability to show how your decisions caused it. Experience structuring and analyzing messy or large datasets, validating the results, and explaining what the analysis does and does not prove. Strong product and customer judgment: you start with the user problem and business outcome, not the technology. Clear written and verbal communication. You can explain technical or analytical work to non-technical partners and executives without losing the important details. High ownership, curiosity, and attention to detail. You are comfortable learning quickly, asking sharp questions, forming a point of view, and iterating through ambiguity. An ideal candidate also has: Experience in a B2B technology company or working closely with Product and Engineering teams. Experience in Product Operations functions: defining and tracking product roadmaps and feature requests, and bringing the voice of the customer to every product conversation. Familiarity with enterprise platform domains such as billing and monetization, identity, access, and org management, or security and compliance, and with what enterprise buyers require in each. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $126,000—$225,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead access strategy and marketing materials for oncology products, coordinating cross-functional launch readiness and aligning initiatives with organizational goals. | Requires a bachelor’s degree, at least 10 years in marketing, product planning, or managed care, and strong oncology launch and market-access expertise. | Revolution Medicines is a global, commercial-state oncology company dedicated to discovering, developing and delivering innovative medicines for patients with RAS-addicted cancers. Leveraging its differentiated RAS(ON) tri-complex inhibitor platform, the company is advancing a broad, integrated portfolio of oral RAS(ON) inhibitors designed to directly target the active, cancer-driving state of RAS. Founded on rigorous scientific inquiry and a willingness to challenge long-held assumptions, Revolution Medicines is committed to changing the trajectory of disease for patients with RAS-addicted cancers worldwide. Our people are united by a shared way of working: follow the science, challenge assumptions, act with urgency and hold ourselves to a high standard of rigor—all in service of patients. The Opportunity: The Director of Access Strategy & Marketing will lead the development and execution of access strategies, non-clinical positioning, and marketing materials for the RevMed portfolio with a focus on pancreatic adenocarcinoma (PDAC) or non-small cell lung cancer (NSCLC). This role will focus on developing the short to medium term non-clinical value proposition across payers, HCPs, organized customers (GPOs, IDNs, etc.) and channel partners. This role will be instrumental in supporting a successful launch through strategy and tactical planning, tailoring messages to various customer types, and working cross-functionally with Brand Marketing, National Account, Medical/HEOR, Regulatory and Compliance partners. The ideal candidate will have exceptional strategy, influence, and collaboration competencies, oncology launch experience, and experience translating a dynamic landscape into access strategy. This position is open to remote candidates, though preference will be given to candidates that can be based out of our headquarters in Redwood City, CA. Responsibilities may include: Lead the development and execution of access marketing strategies to align with cross-functional priorities and portfolio objectives. Set the direction and develop value proposition messaging and materials tailored to payers, PBMs, IDNs, GPOs, channel partners, and other decisionmakers. Influence clinical, economic, and real-world evidence plans and translate into compelling messages that communicate the portfolio’s value and address stakeholder evidence needs. Develop and execute a customer insights plan and partner with national accounts and field leadership to translate customer insights into strategy and materials. Direct compliant marketing tactics for GPOs and organized providers across relevant channels. Lead pull-through and training for materials and market access initiatives. Lead Market Access launch readiness, align access teams around shared priorities, and represent Market Access in cross-functional forums. Guide educational initiatives that strengthen internal and external understanding of RevMed’s market access programs. Oversee day-to-day agency projects, timelines, deliverables, and assigned budgets. Partner with Brand Marketing, Regulatory, and Compliance to ensure materials advance brand goals and meet compliance requirements. Required Skills, Experience and Education: Bachelor’s degree required with 10+ years of experience in Marketing, Product Planning, and/or Managed Care. Experience in new product launches, including strategy development and tactical execution. Strong understanding of the access landscape across all market access stakeholders. Prior experience with developing co-positioning strategies across multiple assets and identifying portfolio tradeoffs. Excellent organizational skills and ability to prioritize and effectively deliver results within established timelines. Ability to represent Revolution Medicines well: strong interpersonal skills including verbal and written communication. Ability to travel up to 25%. Preferred Skills: 12+ years of experience in Marketing and/or Managed Care. Oral oncolytic product experience strongly. Understanding of distribution models, patient support programs, US public policy, and reimbursement dynamics. Prior experience working with Compliance and Regulatory teams. Prior experience in customer-facing roles. #LI-SS2 #LI-Remote The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. Base Pay Salary Range $201,000—$251,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.

Lead access marketing strategy and materials for oncology products, translating clinical and economic evidence into value propositions and coordinating launch readiness. | Requires a bachelor's degree, at least six years in marketing, product planning, or managed care, market-access knowledge, and experience with new product launches. | Revolution Medicines is a global, commercial-state oncology company dedicated to discovering, developing and delivering innovative medicines for patients with RAS-addicted cancers. Leveraging its differentiated RAS(ON) tri-complex inhibitor platform, the company is advancing a broad, integrated portfolio of oral RAS(ON) inhibitors designed to directly target the active, cancer-driving state of RAS. Founded on rigorous scientific inquiry and a willingness to challenge long-held assumptions, Revolution Medicines is committed to changing the trajectory of disease for patients with RAS-addicted cancers worldwide. Our people are united by a shared way of working: follow the science, challenge assumptions, act with urgency and hold ourselves to a high standard of rigor—all in service of patients. The Opportunity: The Associate Director will lead the strategy, development, and execution of access marketing materials for the RevMed portfolio with a focus on pancreatic adenocarcinoma (PDAC) or non-small cell lung cancer (NSCLC). This role will focus on developing the short to medium term non-clinical value proposition across payers, HCPs, organized customers (GPOs, IDNs, etc) and channel partners. The Associate Director will support post-launch monitoring and lead strategic and tactical planning for new launches. This role will tailor messaging to distinct customer segments and collaborate closely with Brand Marketing, National Account, Medical/HEOR, Regulatory, and Compliance partners. This role will require the ability to educate and influence internal stakeholders on Market Access strategy, key decisions, and implications. This position is open to remote candidates, though preference will be given to candidates that can be based out of our headquarters in Redwood City, CA. Responsibilities may include: Support the development and execution of access marketing strategies to align with brand and portfolio strategies. Develop value proposition messaging and materials for payers, PBMs, IDNs, GPOs, channel partners, and other managed care decisionmakers. Translate clinical, economic, and real-world evidence into compelling messages that communicate the portfolio’s value and address stakeholder evidence needs Develop and execute a customer insights plan and partner with National Accounts and field teams to gather insights, refine messaging, and develop materials. Execute compliant marketing tactics for GPOs and organized providers across relevant channels. Coordinate launch readiness activities across Market Access teams. Lead pull-through and training for materials and market access initiatives. Manage day-to-day agency projects, timelines, deliverables, and assigned budgets. Work with Brand Marketing, Regulatory, and Compliance to align materials with brand goals and compliance requirements. Required Skills, Experience and Education: Bachelor’s degree required with 6+ years of experience in Marketing, Product Planning, and/or Managed Care. Experience in new product launches, including tactical execution. Strong understanding of the access landscape across all market access stakeholders. Excellent organizational skills and ability to prioritize and effectively deliver results within established timelines. Ability to represent Revolution Medicines well: strong interpersonal skills including verbal and written communication. Ability to travel up to 25%. Preferred Skills: 8+ years of experience in Marketing and/or Managed Care. Oral oncolytic product experience strongly preferred. Understanding of distribution models and patient support programs. Prior experience working with Compliance and Regulatory teams. Prior experience in customer-facing roles. #LI-SS2 #LI-Remote The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. Base Pay Salary Range $177,000—$221,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.

You would turn brand and marketing goals into creative briefs, develop strategies for new platforms and initiatives, and synthesize cultural and audience insights to guide brand and performance creative work. | The role requires 10+ years of creative strategy in an agency, consumer brand, or entertainment company, plus the ability to bridge brand and performance marketing. | About Us: Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most. With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life. About Gametime Gametime is a mobile-first marketplace for last-minute tickets to live sports, music and theater in more than 50 cities across the U.S. and Canada. We exist to bring people together through great live experiences, the once-in-a-lifetime moments fans remember. We're a profitable, growing company, and we're building the creative engine to match our ambition. About the role We're looking for a senior strategist who turns culture and insight into creative briefs, and turns good creative into “great.” Gametime's Creative team is evolving from static-first, conversion-only paid social production to a full-funnel and multi-channel mandate that includes paid social, but also: CRM, TV, product visual merchandising, creator content, organic social and more. Our Brand & Growth Marketing partners set brand and channel strategy. Our creatives direct and make the work. You sit in the middle, translating a brand brief into a creative brief sharp enough to make the work better, or bringing the cultural insight that keeps both brand and performance creative relevant to fans of sports, music and theater. This is a senior individual contributor role with no permanent direct reports, though you'll guide freelance strategists when we need extra capacity. You'll report to the VP of Creative and work across creative that maps to both Growth and Brand Marketing. What you'll own You'll be accountable for three key outcomes. Your point of view shapes how you get there. Creative briefs that make the work better Translate brand and marketing briefs into creative briefs that give creatives a sharp idea and a clear territory. Own and evolve our creative brief process, and set the standard for what a good brief looks like at Gametime. Stay with the work from first brief to final cut, giving clear strategic feedback that holds the work to the idea. Close the loop: write up what we learn from the work in market so it makes the next brief better. Strategy for platforms and initiatives where we don't yet know what good looks like Develop the creative strategy for new and high-potential platforms across the Marketing org, such as CTV, Spotify and audio, Reddit and podcasts, with a clear view of what native creative looks like on each. Partner with channel leads, who own buying and targeting, so that creative approach and media plan are built together. Dig into initiatives where we want to raise the creative bar (i.e. creator-led content) and define what "better" means before we scale it. Design light-touch research or tests that tell us what's working and write up what we learn. Cultural insight that serves both brand and performance Be our radar for what's happening in sports, music and theater fandom, and how fans talk, share and buy. Synthesize audience data, social listening, qualitative research and performance signals into a point of view on who our fans are and what moves them. Surface cultural insights and creative territories that brand creative and performance creative can both use. Partner with Growth, Brand Marketing, and Finance to connect creative strategy to business outcomes. You'll also lead and guide freelance strategists when projects need extra capacity, setting the brief standard they work to, and you'll be one of several mentors for junior creatives on the team, sharing the craft of strategy. What success looks like By month 6 the brief is a tool people rely on; by month 12 our new platforms have clear answers. When What's true First 90 days You've taken over the creative brief process, shipped briefs for live work, and met the creative, brand marketing, Growth and channel partners you'll work with most. You've reviewed what we've already made and proposed the first platform or initiative to take on, agreed with the VP of Creative and Growth. By 6 months A creative brief standard is in use, and creative directors say it helps. Strategy for at least two new platforms is in market with first tests running and learnings written up. You've defined what better UGC looks like and how we'll get there. A recurring rhythm for cultural insight is in place, and both brand and performance creative use it. By 12 months A brand campaign has been briefed end to end with you. At least one new platform has moved from experiment to a clear decision to scale or stop, with the reasoning. Creative made from your briefs shows measurable lift against baseline in testing. Creative directors and channel leads point to the briefs as a reason the work got better. What you bring We'd rather you meet these four fully than half-meet twelve. Taste and cultural judgment. 10+ years in creative strategy at an agency, a consumer brand, or a media, music, sports or entertainment company. You can show where your insight changed the idea, and you can tell a platform-native idea from a repurposed ad. Briefs that people use. You write clear, sharp creative briefs that creatives want to work from, and you can walk us from brief to work to result. You bridge brand and performance. You're comfortable with metrics, creative testing and the language of a growth team, and equally comfortable pitching a brand idea. AI amplifies your thinking and never replaces it. You use AI for tasks like synthesis, trend scanning and pressure-testing, but the point of view is your own. Bonus Experience with strategy across formats and channels (i.e. CTV, audio and podcast, social) Experience with creator-led creative strategy Background in live entertainment, sports, music, theater, ticketing or marketplaces Experience mentoring junior talent or directing freelance strategists, with or without formal reports The reality This is a broad senior role with no permanent direct reports, so your influence comes from the quality of your thinking. You'll work with several creative leads, channel leads and brand marketing partners, and you'll need to build trust and clear decision rights with each. Brand campaigns take priority when work competes for your time, and priorities will move as our marketing org evolves. Some of the platforms you'll take on are new to us, so you'll be setting the playbook as much as following one. The creative brief process is yours to shape. The role is remote. If you like building the standard rather than inheriting it, you'll like it here. At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range $210,000—$280,000 USD Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

You would develop and maintain web content, provide technical leadership to junior staff, and design user-centered websites with effective information presentation. | The role requires 10+ years of website design and management experience, a relevant bachelor's degree, experience with tools such as Drupal, HTML, and Adobe Experience Manager, and eligibility for a public trust clearance. | Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed “A Players” who already align with the company’s core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else. Citizant is seeking a Senior Web Content Administrator for a near term opportunity. Responsibilities: Provides support for developing and maintaining web content utilized by clients. Provides technical leadership to less experienced staff in same role. Maintain documents, web pages, and communication on internal and external websites. Designs user-centered websites that maximize user engagement. Utilizes user flow construction and optimization techniques and develops prototypes of new pages. Recommend new and innovative ways to present and collect information on the web. Requirements Minimum Qualifications: Ten (10) or more years of experience in website design and management. Ten (10) or more years of experience developing and delivering web content using Drupal, HTML, JavaScript, Adobe Experience Manager, AuthorWeb, Qualtrics, Turning Point, and other similar tools. Experience developing presentations and presenting to clients. Ability to work effectively with others in a team-oriented setting. Ability to communicate effectively both orally and in writing. Candidates local to the DC area are preferred. Education: Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field. Clearance Requirement: Must be a U.S. citizen Active public trust security clearance (MBI) or the ability to obtain and maintain one. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and, in return, receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.