Samsara

Act as a strategic partner to enterprise customers by advising on IoT platform use, conducting executive reviews, and driving customer success through cross-functional collaboration. | 6+ years in senior customer success or strategic consulting within Enterprise SaaS or Fortune 500, bachelor's degree, strong problem-solving and emotional intelligence, with travel up to 40%. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Strategic Customer Success Managers pick up where our Services team leaves off, working closely with Samsara’s largest Fleet customers to understand their unique challenges, advising on how to leverage Samsara for their needs, and becoming their long-term strategic partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership, where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more. Partners with cross-functional teams like Product, Support, Finance, etc. to drive progress on customer requests. Serve as a mentor to the wider Customer Success teams Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 6+ years of work experience with most recent experience in a senior Customer Success, account management, or strategic consulting role Experience supporting Enterprise SaaS and/or Fortune 500 companies Strong priority management and high emotional intelligence; this is a demanding position with high internal visibility Experience supporting or working with technical products Solutions-oriented with strong problem-solving skills Proven track record of building trust, communicating effectively and driving change with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor’s degree from a 4-year institution Customer travel is expected up to 25-40%. An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large-scale business solutions at Fortune 500 companies Ability to thrive in an unstructured, fast-paced, and change-heavy environment Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $111,562.50—$168,750 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Partner with public sector clients to drive IoT solution adoption and ensure operational success through executive reviews and strategic advising. | At least 3 years in customer success, account management, or strategic consulting in Enterprise SaaS with a bachelor's degree and strong problem-solving and communication skills. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the Public Sector: You’ll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers’ decision makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 3+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions-oriented with strong problem solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor’s degree from a 4-year institution An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large-scale solutions for Public Sector organizations Thrives in an unstructured, fast-paced, and change-heavy environment Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $97,877.50—$131,600 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Drive business transformation and adoption of IoT platform for enterprise accounts through executive strategy and business reviews. | At least 4 years senior customer success or consulting experience, bachelor's degree, and ability to manage complex enterprise accounts and executive communication. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Core Customer Success Managers pick up where our Implementation team leaves off, partnering with mid-to-large enterprise accounts to drive wide-scale business transformation. You will spend your time building multi-year success plans and aligning with executive stakeholders to turn operational data into measurable outcomes. At Samsara, you are part of something bigger: improving the safety, efficiency, and sustainability of the operations that power our global economy. Because our platform is shaped by its users, you will work cross-functionally with Sales, Support, Sales Engineering, Product, and internal leadership to ensure our innovation is grounded in real-world operational challenges. This role allows you to make a tangible impact on safety, efficiency, and sustainability for the essential industries that power our world. This is a remote position open to candidates residing in the US except SF Bay Metro (CA), NYC Metro (NY), and Washington DC Metro. You should apply if: You want to drive business transformation at scale: You enjoy moving beyond individual problem-solving to build the strategic foundation for our customers’ future growth. You want to partner with the backbone of the economy to turn safety and efficiency into essential business outcomes. You have a growth mindset: You are excited by the challenge of achieving substantial outcomes for complex organizations. You enjoy creating joint success plans that define clear metrics and timelines for multi-year change management. You are a cross-functional orchestrator: You know how to bring Sales, Sales Engineering, and Product into the conversation to remove barriers. You are comfortable surfacing new insights to leadership to ensure we are building for the long term. You want to work with the best in the industry: You want to be surrounded by a world-class team that values inclusion and authentic self-expression. You are looking for a cutting-edge organization that is constantly pushing the boundaries of the customer experience. In this role, you will: Be on the front lines and ensure Samsara’s customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. Conduct workshops to understand your customer's business, recommend how they can best leverage Samsara and partner with your customer on a joint success plan to achieve positive business outcomes. Own executive-level customer strategy by leading data-driven business reviews with senior decision-makers, aligning measurable outcomes to their operational priorities, and translating deep expertise in the Samsara platform into multi-product, industry-specific value narratives that drive adoption, expansion, and long-term partnership across complex enterprise organizations. Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 4+ years of experience in a Senior Customer Success, Account Management, or strategic consulting role. Exhibits solid priority management and high emotional intelligence required to lead through the demanding, high-visibility complexity of enterprise accounts, while maintaining a passion for taking initiative and going above and beyond in a dynamic, change-heavy environment. Adept at solving complex problems and communicating with executive stakeholders while maintaining poise in high-visibility enterprise accounts. Proven ability to build trust and communicate effectively with various stakeholders. This may include executives, Sales, Product, Support, and Engineering leaders, as well as regular users of our software. Experience supporting or working with technical products. Bachelor’s degree from a 4-year institution. This role requires up to 25% travel. An ideal candidate also has: Experience with Enterprise SaaS (preferred). Strong bias for action, the ability to think big, with insistence on high standards. Experience serving and supporting large-scale business solutions at Fortune 500 companies. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $97,877.50—$148,050 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead and scale an inclusive, high-performing engineering team globally. | Strong leadership and commitment to inclusive team culture with experience scaling teams. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: In this role, you will: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: An ideal candidate also has: The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $1—$2 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead technical direction and architecture for AI voice agent products, build end-to-end voice experiences, mentor engineers, and establish AI-assisted development patterns. | 8+ years software engineering experience, proficiency in Go, TypeScript, Python, and experience with LLM or agent-based products. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role Join Samsara's In-Vehicle Experience team as a Senior Software Engineer. You'll be the technical leader of the team, setting the direction for what we build and how. We are building AI voice experiences that speak to, coach, and assist drivers as they work, spanning proactive assistance, on-demand interaction, and the range of situations in between. We are looking for the product-minded full-stack engineer who will figure out what those experiences should be, ship them, and build the systems that let them evolve into one coherent product rather than a set of disconnected tools. You'll design what agents say and how they behave, build the services that support them, and iterate on both based on what drivers actually experience. These systems sit at the intersection of software, AI, and the physical world. Because drivers interact with our products while operating a vehicle, decisions about what reaches them, and when, carry real weight. The systems underneath are where the hard-to-reverse decisions live. How agents share context, how concurrent interactions get arbitrated, and how the system's decisions can be explained after the fact. You'll decide what's worth building, and own the systems that make it possible. You'll ship against clear priorities from day one. We are looking for someone whose instinct is to shape the direction of the team's work, not just execute against it. Putting forward a point of view, making the case for it, and getting the team moving in a new direction is core to how this person operates. Engineers who habitually notice what should improve and then make it happen, rather than waiting to be told, will find this kind of role familiar. AI-assisted engineering is central to this role. You will be expected to use tools such as Codex, Claude Code, and Cursor proficiently throughout the software development lifecycle, not only for code generation but also for investigation, design, testing, review, and operational work. This is a remote position open to candidates residing in the US. In this role, you will: Define what to build and how to build it, shaping product direction from the engineering side. Build and ship voice agent experiences from zero to one in a fast-moving, ambiguous environment. Iterate quickly based on real interactions. Own the technical direction for how these experiences coordinate: how they share context, how concurrent interactions get arbitrated, how the system holds up as more experiences are added, and how its real-time decisions can be investigated by the teams that need to. Make and document architectural tradeoffs where requirements are still evolving, favoring foundations that generalize as new use cases emerge over one-off solutions that don't. Serve as the team's technical anchor: review designs, unblock decisions, and mentor engineers as they expand into unfamiliar technical domains. Introduce new patterns for full-stack and AI-assisted engineering, and get the team using them. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of professional software engineering experience, including ownership of products from concept through production. Bachelor's Degree in Computer Science, Engineering, or equivalent practical experience. Recent, primary experience shipping LLM/agent based products end-to-end, including evaluation of AI behavior in production. Experience with memory, context, or retrieval systems for AI applications (e.g., RAG pipelines, vector databases, long-lived session context). Strong programming and design fundamentals (Go, TypeScript, Python). Experience designing APIs and service boundaries that other systems rely on. Experience setting technical direction on a team and mentoring other engineers. Strong communication skills and the ability to influence technical direction without formal authority. Located in and authorized to work in the United States or Canada (this is a fully remote role). An ideal candidate also has: Experience building zero-to-one products in fast-moving, high-autonomy environments. Experience building persistent memory or personalization systems where agents learn about users over time. Experience with multi-agent orchestration: coordinating multiple agents, avoiding conflicts, and maintaining consistency. Experience building scheduling or arbitration systems. Experience designing systems that combine structured and open-ended signal collection to inform product decisions. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700—$260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Design and lead Voice of Customer programs to deliver actionable insights and improve customer experience while facilitating cross-functional collaboration and integrating AI-driven intelligence. | At least 5 years in Customer Experience or Market Research within B2B SaaS or Fortune 500, proficient in qualitative and quantitative data analysis and AI tools for customer intelligence. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: As a critical member of the Customer Experience Strategy team, you will focus on advancing our mission of delivering a superior experience throughout the customers' end-to-end journey. You will play a pivotal role in improving our customers' experience, loyalty and growth by influencing the company and our leadership to action using customer experience feedback and insights, increasingly powered by AI-driven signal analysis. This role reports directly to the Head of CX Strategy. You have extensive voice of the customer (VoC) program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience. You understand that AI is changing how companies listen to, understand, and act on customer feedback, and you're excited to bring that thinking into how we run our listening programs. You will partner with leaders across the organization to execute new customer listening programs and provide a more holistic, increasingly real-time voice of customer assessment for Samsara. You'll come with a strong understanding of customer experience program management, analytics, and the ability to tell compelling stories with data. You will also come ready to dive deep into customer journeys and data — using both traditional analysis including customer visits and interviews, and emerging AI tools like LLM-based theme extraction and AI-inferred sentiment analysis — to understand and empathize with customer pain points and identify opportunities with respect to customer engagement, business strategy, and quality of service. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Build a world-class customer listening infrastructure. Design and lead new and emerging Voice of Customer (VoC) programs — NPS, CSAT, CES, transactional and relationship surveys as well as customer interviews — that give the organization actionable customer experience insights. Use AI to help move beyond periodic snapshots toward more continuous, real-time, customer sentiment. This includes survey design and operations, reporting, analysis, and managing a robust closed loop process. Derive rich insights from quant and qual customer data. Go beyond top-line reporting — dig deep to uncover key drivers, surface less obvious trends, and business/customer-health impact. Drive systemic customer experience improvements. Facilitate cross-functional insight reviews and action-planning meetings with internal stakeholders to drive customer experience improvements. Lead efforts targeting key customer pain points to optimize the customer experience, working cross-functionally to integrate quantitative and qualitative feedback to determine, design and implement strategic solutions. Help evaluate and pilot AI tooling for CX intelligence, from automated insight-delivery platforms to AI-moderated research tools, partnering with the team to balance innovation with data quality and security. Operationalize a customer-centric culture at Samsara. Inspire the organization to listen, understand and act on customer feedback as an effective data-driven storyteller. Be a CX and AI thought leader. Bring industry leading trends, technologies, and best practices — including emerging AI applications in customer intelligence — to Samsara to continually stay best in class on customer experience programs and approaches. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years direct experience in Customer Experience, Customer Insights, Partner Experience, or Market Research in a B2B SaaS or Fortune 500 Company. Travel: Comfort traveling to customer sites 2-3 times/quarter (1-2 days per trip) to gain first-hand understanding of customer operations. Experience managing global customer or partner listening posts, such as NPS programs, advisory boards, transactional survey programs, or event-based surveys. Knowledge of a variety of survey design and research methods. Experience in analyzing and interpreting a mix of qualitative and quantitative data, constructing compelling narratives, and providing recommendations on complex topics. Strong analytical and logical reasoning skills; deep sense of curiosity. Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions. Ability to synthesize a broad set of information into a cohesive narrative. Experience applying statistical techniques and working knowledge of statistics concepts. Hands-on experience with AI tools applied to customer understanding — such as LLM-based theme extraction, AI-inferred sentiment analysis, AI-moderated research, or AI-augmented VoC programs. Experience in building trusting relationships and influencing others (including executive audiences). Comfort in a fast-paced environment, managing multiple projects simultaneously. Willingness to roll up your sleeves; no task is too big or small. An ideal candidate also has: Experience using Qualtrics, Medallia, or similar enterprise-level experience management platforms. Experience using R programming or Stata for statistical analysis on customer experience data. Experience running churn and predictive models based on customer experience data. Exposure to AI-moderated research tools or automated insight/reporting platforms. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $126,000—$202,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead technical projects and shape scalable geospatial systems for the Maps platform. | Bachelor's degree with 8+ years development and 2+ years leadership experience in distributed systems. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role Maps are part of nearly everything Samsara builds. Vehicles, routes, sites, assets, and safety workflows all depend on knowing where things are and how the physical world fits together. The Maps team is building the shared geospatial platform that makes that possible. We source, ingest, enrich, and serve the map data that Samsara's product teams use every day: from road networks and points of interest to addresses, boundaries, and customer-specific map context. Our customers are the engineers building products for millions of workers and the businesses that depend on them. When our data and APIs are accurate, reliable, and easy to use, every team building location-aware experiences at Samsara moves faster. We're hiring a Staff Software Engineer to help set the technical direction for this platform. You'll work across the geospatial stack: building data ingestion and processing pipelines, modeling and serving map data, improving map matching and routing foundations, and creating APIs that make spatial capabilities reusable across Samsara. It's a small team with broad ownership, and the systems you build will become foundational infrastructure for teams across the company. This role is remote and open to candidates based in the US. You might be a good fit if: You enjoy working with internal and external customers to iterate and build software platforms You care about what Samsara does. The software we build helps keep grocery shelves stocked, lights on, and workers safe on the job. You work with urgency and think through the best solutions for the opportunities, requirements, and scale in front of you. You work well with others. We move faster when we move together. In this role, you'll: Shape the technical direction of the Maps teams Build geospatial systems and integrations that support foundational features across most Samsara products. Scale our offerings to continue to support storage, query and computational load of the real-time features dependent on them Consolidate existing team-specific geospatial solutions into scalable platform-wide offerings. Build agentic solutions that allow our customers to self-serve the data they want to see how they want to see it. Raise the technical bar through code reviews, design discussions, and mentorship Partner with engineering leadership on the bets worth making, and be honest about tradeoffs Represent Samsara externally when it makes sense — talks, open source, community engagement with the mapping/geospatial ecosystem Live out our cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team Minimum requirements: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8+ years building software, with at least 2 years in an architect or technical leadership role Strong programming and design fundamentals 4+ years working on large-scale distributed systems 4+ years leading technical projects across multiple teams Nice to have: Experience with GIS technologies and spatial analysis, including PostGIS, spatial SQL, GeoPandas/Shapely, QGIS, and geospatial data validation Familiarity with geospatial data formats and open mapping ecosystems, including GeoParquet, OpenStreetMap (OSM), and OSM PBF; experience ingesting, transforming, validating, or serving these datasets Comfort working in ambiguity and getting teams aligned without needing formal authority The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $162,400—$290,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Design and ship full-stack features while driving technical strategy and partnering with cross-functional teams to build AI-driven systems. | Bachelor's degree and 8+ years experience in software design with proficiency in Go, Python, or TypeScript and leadership in cross-team projects. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Recovering entrepreneur? Frustrated with bureaucracy? Want to write the roadmap, not inherit one? We're hiring across multiple levels and verticals. The nice thing about growing 30%+ at ~$2B ARR is that we need great engineers everywhere, and we have the room to shape the role around the right person. You build like a founder. We give you the platform to do it at scale. About the role: Samsara (NYSE: IOT) sits at the center of hardware, software, AI, and the physical world. The platform processes 25+ trillion data points annually from IoT sensors, cameras, and connected devices across thousands of organizations, and that dataset is compounding: it grew from 4 trillion to 25+ trillion in four years. We're still early in turning that data into the products that will define how physical operations run, and we're hiring the engineers who will build what comes next. We're approaching ~$2B ARR growing 30%+ year over year, with 96% of our largest customers on two or more products. The fastest-growing divisions at Samsara are tackling the hardest, most ambiguous problems at the company: building new products from scratch, applying AI and ML to massive real-world datasets, and shipping capabilities that change how organizations maintain equipment, manage fleets, and run day-to-day operations. Most of this work is zero-to-one, at billion-dollar scale. We're looking for software engineers who want to define what ships next. Leveling is broad and flexible: we're hiring from Senior through Staff+, across platform and product, and we're open to shaping scope around the right person's strengths and interests. That window won't stay open long. This role is remote and open to candidates residing in the US. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world. The software you build will have real-world stakes: helping keep the lights on, getting food into grocery stores, keeping workers safe. What ships here isn't metrics on a dashboard. It shows up on the loading dock, the job site, and the dispatch floor. You want to build, not maintain. Samsara is in full growth mode. We're building new systems from scratch, not babysitting old ones. You'd own entire problem spaces end to end, with the autonomy to set direction from day one. You want to work where AI meets the physical world. Samsara has spent a decade building the largest proprietary dataset for physical operations. More connected assets generate more data, more data trains better models, better models drive more value, and more value wins more assets. The market and the opportunity here are what set us apart, not just the models. You believe customers are more than a number. Samsara engineers have a rare closeness to end users. You'll participate in customer interviews, collaborate with product managers and customer success, and use that context to build products that solve real problems operators face every day. You have the curiosity and drive to figure it out. We're looking for people who take pride in their work and get things done at all costs. The engineers who thrive here don't wait to be told what to build. They define it, ship it, and own the outcome. The rate-limiting step on our teams isn't tooling or process. It's ambition. In this role, you will: Take ownership of technically complex, mission-critical areas and run with them. We want to point you in a direction and show up to the demo meeting impressed, not spend our weeks managing the details. Define and drive technical strategy for new products and platform capabilities, from backend services and APIs to the customer-facing UI. Design and ship full-stack features end to end. You'll work across backend, frontend, and potentially mobile to deliver AI-powered products that solve real operational problems. Partner with product, design, and customer-facing teams to translate ambiguous, real-world problems into clear technical plans and measurable outcomes. Build and scale the systems behind AI-driven products, including data ingestion, APIs, and the workflows that put intelligence into the hands of operators. Raise the bar for the engineers around you through code reviews, design reviews, technical mentorship, and by setting a standard for quality, velocity, and craft. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 8+ years of experience in software design and development, including building and operating production systems at scale. Strong full-stack fundamentals. You're comfortable working across backend services, APIs, and frontend (web or mobile) to ship complete products. Proficiency in modern languages and frameworks (Go, Python, TypeScript/JavaScript, React, or similar). Demonstrated experience leading cross-team or cross-org projects from inception through rollout, including managing ambiguity, driving alignment, and delivering measurable impact. Experience building AI-powered or data-driven products. You don't need to train models, but you know how to take AI capabilities and turn them into products customers love. Strong communication skills and the ability to translate between technical and non-technical stakeholders. A track record of building: zero-to-one products, systems you left in a meaningfully better place, or hard problems you refused to let stay unsolved. An ideal candidate also has: Experience shipping AI-powered features in production, whether that's LLM-based products, agentic workflows, recommendation systems, or other customer-facing AI. Comfort with modern AI-augmented development workflows (Cursor, LLMs, etc.) to multiply your output and accelerate delivery. Background working with real-world operational data (telematics, sensor data, work orders, inspections) or a strong interest in learning the domain. A proven track record of mentoring senior engineers and influencing engineering culture, standards, and best practices beyond a single team. Side projects, open-source contributions, or other signals of curiosity and drive outside the scope of your day job. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700—$260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Design, build, and operate production AI systems and marketing data infrastructure enabling advanced analytics and automation. | 5+ years in data or AI engineering with expert Python and SQL skills and hands-on experience with LLMs, agents, and modern data stack tools. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role Marketing Data and Analytics (MDA) is an integral team within Marketing. Our mission is to strengthen revenue performance by providing marketing and sales teams with the insights, tools, infrastructure, and consultation to make data-driven decisions. This role sits on MDA's Engineering team, working alongside our BI and Data Science teams. We are a scrappy, fast-moving team that takes ambiguous business problems and turns them into data products, AI agents, and automation, all while architecting and maintaining the data infrastructure that powers Samsara's marketing. This role is for someone who thinks on their feet, moves fast, and is comfortable owning problems end to end. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Design, build, and operate production AI systems, including agent orchestration, tool and API integrations, retrieval pipelines, and the evaluation harnesses that keep them reliable and trustworthy. Architect and maintain marketing databases, datasets, pipelines, and Samsara's Customer Data Platform (CDP) to enable advanced segmentation, targeting, automation, and analytics. Partner with the BI team to expand conversational analytics across the marketing organization. Identify and automate manual workflows with AI, taking ideas from concept to prototype to a credible path to production, and delivering efficiency gains across marketing and go-to-market teams. Stand up new data pipelines end to end, often for a tool that was onboarded yesterday: discovering the schema, working with partners inside Samsara and at the vendor, getting the data processed, and integrating it into our downstream systems. Own the reliability and data quality of what you build. Autonomously partner with technical and non-technical stakeholders (Marketing, Sales, R&D, and more) to translate ambiguous business questions into technical requirements and scalable solutions, without dedicated PM support. Ship high-quality Python and SQL, increasingly by directing agentic coding tools, while holding a high bar for reviewing and verifying AI-generated work before it reaches production. Mentor engineers, conduct code reviews, and help define best practices for the team. Minimum requirements for the role: 5+ years of working experience in a data engineering or AI engineering role, including meaningful hands-on data engineering experience. Expert Python and SQL knowledge with strong hands-on data modeling experience. You have built and shipped systems that use LLMs or agents in production as part of your job. Agentic coding tools (e.g., Claude Code, Cursor) are part of your regular workflow. You actively seek out new ways to use AI to accelerate your work, and you verify and take ownership of AI-generated output. Deep experience with data warehouse architectures, ETL/ELT, and the modern data stack (e.g., Databricks, DBT, Snowflake, BigQuery, or similar). Demonstrated ability to lead requirements gathering independently, bridging the gap between business needs and technical implementation, and to spot opportunities for automation through exploratory conversations with stakeholders. A self-starter who performs well independently and as a team member, with strong communication and project management skills across technical and non-technical audiences. An ideal candidate also has: A software engineering background beyond data or AI engineering, and a track record of taking ambiguous, unfamiliar problems and turning them into well-architected, delivered solutions. Experience directly supporting a business function such as marketing, sales, finance, or business operations. Experience working with Databricks. Familiarity with go-to-market data and systems: CRM (e.g., Salesforce), marketing automation, web analytics, and CDPs (e.g., Hightouch, Segment). Experience evaluating and monitoring LLM systems in production. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $118,107.50—$178,650 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Architect, develop, and test firmware features and design observability systems for a cloud-connected hardware platform. | Requires 8+ years software development experience with production firmware and observability, and a bachelor's or master's in CS or engineering. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Diagnostics team takes real-time signals from our IoT devices deployed in vehicles (think: GPS, Engine RPM, Fuel Levels and hundreds more) and processes them to help our customers make their vehicle fleets safer, greener, and more efficient. The Vehicle Intelligence firmware team is a cross-functional product engineering team that designs, develops, deploys, and maintains solutions that help our customers become more sustainable in their fleet operations. We primarily work and collaborate closely with product managers, customer support teams, other firmware teams, and full stack engineers to build out our feature sets. The technology in use includes buildkite, databricks, GraphQL, Golang, C++, Linux, CAN, Wifi, USB and LTE. This role is a mix of development and operational work focused on firmware releases and metrics. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: Architect, develop, debug, and test customer facing firmware features written in C/C++ and Golang for Samsara’s cloud-connected hardware platform. Build IOT products for the long term and support our 1.5+ million devices in the field. Design and develop our internal observability discipline to ensure the health of our firmware rollouts. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of professional industry experience in software development. Experiencing with large scale observability for production systems. Experience with developing and shipping production code. Experience with building and monitoring metrics during firmware rollout. Experience triaging and assessing incoming customer and QA found issues. Bachelors or masters in computer science, engineering or similar. An ideal candidate also has: Experience with C/C++ or Golang is a plus. Experience working on Linux based embedded systems on complex SOCs. Experience working with SoC vendors, JDM partners and building a high quality product. Experience working on Linux drivers and collaborating with system engineers to debug complex system issues. Automotive OEM/Supplier or Telematics provider experience. Basic knowledge on CAN-utils (Linux CAN). Enjoys working at the intersection of hardware, software, networking, and data. Thrives in an environment that requires rapid deployment and product iteration based on customer feedback. Understands how observability ensures high quality releases. Evaluates how decisions at each layer of the stack affect other layers for different products. Builds production ready platforms with design for test mindset. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700—$208,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead strategic programs to improve customer and employee experience through cross-functional collaboration and operational excellence. | Bachelor's degree with 6-8 years in program management or customer success, strong analytical skills, executive influence, and transformational initiative experience. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Customer Success (CS) team advises, champions and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. As part of the CS Programs team, the Senior Program Manager will prioritize, implement, and lead large-scale transformational projects across the Customer Success organization. This person will work closely with Customer Success stakeholders to identify critical priorities for the business, and scope, develop, and manage delivery of the work. Successful candidates have strong analytical business acumen, a passion for building at scale, and a track record of driving strategic programs that improve the customer experience. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You embrace complexity: You thrive on solving ambiguous, complex challenges and developing scalable solutions that drive measurable impact. You empower teams: You are passionate about enabling high-performance teams and accelerating strategic priorities through structured program delivery. You influence at the top: You enjoy influencing executive stakeholders and aligning diverse teams to shared objectives. You drive continuous improvement: You are an advocate of continuous improvement, data-driven decision-making, and agile program iteration. You lead with credibility: You are a natural leader, building credibility across cross-functional teams and inspiring trust in high-stakes environments. Click here to learn about what we value at Samsara. In this role, you will: Lead Program Scoping, Planning and Execution: Partner with business stakeholders (Customer Success, Revenue and Customer Operations leaders, managers, and CSMs) to identify, scope, prioritize, plan and execute strategic programs that improve the customer and employee experience and deliver tangible results. Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and engage stakeholders to deliver outcomes aligned with key business objectives. Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence and drive measurable outcomes for Samsara and customers. Identify and Solution Operational Problems: Building processes, tools, dashboards, and reportable KPIs that scale and mitigate risks through proactive solutions and communications. Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. Minimum requirements for the role: Bachelor's Degree from a 4-year institution. 6-8 years of program management, customer success operations, strategy or consulting experience, ideally in a high-growth SaaS environment or fast-paced technology consulting role. Demonstrated success launching transformational initiatives that measurably improve the customer experience and support scalability within the business. Strong program management tool-kit, including problem solving and decision making skills, able to quickly ramp up on business priorities and derive insights from data. Clear and confident communication, including ability to influence and lead cross-functional stakeholders, executives and front line managers. Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs. The ideal candidate has: Experience with B2B hardware and SaaS products. PMP certification, Agile/Scrum Certification, Prosci Certification, and/or advanced training in Project/Program Management. Experience in a global Operations, Customer Success, or Customer Experience organization. Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $102,042—$137,200 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Design and build AI-powered backend systems and mentor engineers. | 8+ years experience with Golang or Python and building distributed backend systems for edge clients. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role The In-Vehicle Experience team at Samsara built its foundation at the edge: six firmware engineers shipping the software that runs on dash cams in hundreds of thousands of vehicles. Now the roadmap is expanding into AI-powered voice agents, real-time audio orchestration, and driver feedback systems, and the team is standing up its software engineering function for the first time. You'd be the first dedicated SWE and the team's technical anchor from day one. The problem space is unusual: a truck cab where a driver's attention is limited, multiple AI-driven systems are competing to speak, and every decision has to be right the first time. Today, these products don't exist yet. You'll define what to build, design the systems behind it, and ship it. The starting point is always the driver's experience. You'll work primarily in backend systems that orchestrate agentic, voice, and real-time experiences running at the edge. The team's firmware engineers own the device side. You'll need to understand edge constraints well enough to design APIs and service contracts they can consume, but this is a backend and AI role. AI-assisted engineering is central to how you'll work. You'll use tools like Codex, Claude Code, and Cursor throughout the development lifecycle: investigation, design, code generation, testing, review, and operations. This is a remote position open to candidates residing in the US. In this role, you will: Define what to build and how to build it, shaping product direction from the engineering side Own the technical direction for orchestrating concurrent, real-time interactions to deliver one coherent experience for the driver Build and ship new AI-powered products from zero to one in a fast-moving, ambiguous environment Design systems that coordinate across backend and edge boundaries, where reliability and real-time responsiveness both matter Make architectural tradeoffs where requirements are still evolving, favoring foundations that generalize over narrowly-scoped solutions Establish patterns for reliability, observability, and explainability in systems that make real-time decisions Serve as the team's technical anchor: review designs, unblock decisions, and mentor firmware engineers as they grow into full-stack contributors Bring in outside ideas and practices for full-stack and AI-assisted development Champion the Samsara cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally Minimum requirements for the role: 8+ years of software engineering experience, including ownership of products from concept through production Bachelor's Degree in Computer Science, Engineering, or equivalent practical experience Strong programming fundamentals (Golang, Python, or similar) Experience building products on top of LLMs or AI agent platforms Experience designing reliable, distributed backend systems that support multi-step, asynchronous workflows Experience designing backend systems that serve edge, embedded, or resource-constrained clients Experience with quality and safety considerations for AI-driven systems: validating outputs, structured responses, retries/fallbacks, and monitoring Experience mentoring engineers as they expand into unfamiliar technical domains Strong communication skills and ability to influence technical direction without formal authority Located in and authorized to work in the United States or Canada (fully remote) An ideal candidate also has: Experience building zero-to-one products in fast-moving, high-autonomy environments Experience building scheduling or arbitration systems Experience designing systems that combine structured and open-ended signal collection to inform product decisions Familiarity with agent orchestration frameworks or patterns The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700—$260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Serve as escalation point for complex customer inquiries and mentor junior team members. | 3+ years contact center experience, bilingual English/Spanish, proficient with Zendesk or Salesforce, manage 30+ cases daily. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services. Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency. Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills. Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution. Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes. Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders. Proactively improve customer support processes and contribute to the development of best practices and training materials for the team. Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: 3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions. Full bilingual proficiency (English/Spanish) is a must. Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles. Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism. Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams. Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects. Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service. Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills. Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies. Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business. An ideal candidate also has: Experience supporting telematics systems, ELDs, and hours of service compliance. Proven ability to mentor and coach peers to improve team performance and individual growth. Data-driven mindset with experience analyzing trends and metrics to inform strategic decisions. Considered a Plus: Multilingual skills in French or German The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $43,435—$58,400 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Monitor and respond to security events while leading incident response strategies as an Incident Commander and collaborate globally on forensic investigations and automation. | Requires 5+ years in Security Incident Response with Python and cloud security skills, plus forensic expertise across macOS, Windows, and Linux. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: As a member of our Security Operations Team, you will collaborate with a global team of engineers to monitor and respond to security events, lead security incidents as Incident Commander, and lead digital forensic investigations in support of Employee Relations, Legal, Compliance, or Information Security cases. Although you will be focused on security incident response, you will also have the opportunity to create and maintain runbooks, and automated workflows, and assist in process refinement and implementation. You will collaborate with a diverse team of analysts, engineers, and key stakeholders on security initiatives across the company. Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Monitor security events and provide technical analysis on alerts Lead information security incidents and employee investigations by developing the incident response strategy, lead the execution through incident closure, while providing incident updates to key stakeholders throughout the incident Deliver security guidance clearly and concisely for incident response and insider threat initiatives Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations, incident response, and insider threat Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years of experience in Security Incident Response Ability to communicate investigative findings and strategies to technical staff, executive leadership, and legal Ability to build scripts or tools to support Samsara’s investigation processes, with proficiency in Python Mentor and train security operation engineers on data collection, analysis, and reporting technical analysis Practical experience acting as a lead during security incident response, including monitoring and triaging alerts, and coordinating across teams Understanding of analysis and forensics techniques on macOS, Windows, and Linux Experience utilizing SIEM tools to perform log reviews Experience in cloud architecture and security (AWS, GCP) and cloud-based services Must reside in the Pacific Time Zone, Mountain Time Zone or Central Time Zone of the United States An ideal candidate also has: 3+ years of experience working on insider threat initiatives or employee investigations Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field - or relevant industry experience GIAC Certified Incident Handler (GCIH) Certification Familiarity with common security frameworks and standards, including NIST Cybersecurity Framework, ISO 27001, FedRAMP Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.