LG Electronics

Lead the design, launch, and administration of consumer warranty and service contract programs, managing partnerships and performance to support revenue, profitability, and customer experience. | Requires a business-related bachelor's degree and at least 10 years of progressive advanced industry experience; an MBA or master's degree is preferred. | Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: As the Manager, Consumer Warranty Program Development & Administration, the successful candidate will lead the design, launch, administration, and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products, managing program performance, expanding strategic partnerships, and driving revenue growth across new and existing distribution channels. The successful candidate will oversee program strategy from concept through market launch, including market analysis, pricing, coverage design, regulatory considerations, claims assumptions, and business case development. You will also manage ongoing program performance, including underwriting results, claims trends, loss ratios, customer satisfaction, compliance, and financial outcomes. Working cross-functionally with product, legal, compliance, actuarial, finance, technology, marketing, claims, and service operations teams, the successful candidate will ensure successful execution, strong governance, and a consistent customer experience. You will also identify market expansion opportunities, develop strategic partner relationships, and pursue innovative warranty solutions that support profitability, customer value, and long-term enterprise growth. Responsibilities: Create and launch new consumer warranty and service contract programs by researching customer needs, market trends, competitor offerings, and regulatory requirements. Define program coverage, pricing, contract terms, exclusions, reimbursement rules, and operating requirements in partnership with legal, finance, actuarial, compliance, and operations teams. Prepare business cases, launch plans, testing requirements, approvals, and go-live activities that support profitability, compliance, and customer value. Manage ongoing program performance, including revenue, claims costs, loss ratios, customer satisfaction, compliance metrics, margins, and growth targets. Analyze claims trends and financial results to identify cost reduction opportunities, improve service quality, and enhance program profitability. Build and manage strategic partnerships with retailers, manufacturers, utilities, financial institutions, insurers, third-party administrators, and other distribution partners. Lead partner discussions, presentations, negotiations, contract management, and joint business planning to expand market reach and generate new revenue. Serve as the primary business owner for warranty program operations, coordinating cross-functional teams across product, legal, compliance, finance, technology, marketing, claims, and service. Establish program processes, timelines, reporting, workflows, and performance standards to ensure successful execution and consistent customer experience. Develop growth strategies to expand product offerings, enter new markets, increase attachment rates, improve retention, and enhance customer lifetime value. Monitor industry trends, competitor activity, technology changes, regulatory developments, subscription models, and embedded warranty opportunities. Recommend and implement initiatives that create new revenue opportunities, improve customer value, and strengthen competitive advantages. Education / Experience (Requirements): Bachelors Degree in Business (Marketing & Communications), Economics, Business Information Technology. MBA or master’s degree in related field preferred. 10 years of progressive advanced industry experience. Minimal travel required – less than 10% of the time. #LI-TF1 Recruiting Range $110,000—$115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Oversee chiller delivery and construction progress, manage schedules and code compliance, and maintain safety and risk documentation while liaising with executive stakeholders. | Requires a bachelor's degree in engineering, at least five years of construction-related experience, English-Korean proficiency, and strong HVAC and project-controls knowledge. | Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Chiller Project Manager What You'll Do: Serve as a liaison to executive stakeholders and work effectively as a dedicated team member. Manage company delivery and construction progress, reporting diligently to the client and team leader. Communicate professionally with the client and internal related departments. Apply strong HVAC knowledge and a project control mindset to manage all project phases. Submit project status reports periodically and after key project events to the team leader. Create and optimize schedules for chiller units and cooling equipment to speed up delivery and prevent delays. Maintain safety logs, risk assessment data, and drawings/approval books. Collect work plans and risk assessment data. Assess project and lay out specification, and timelines for chiller systems. Maintain a safe and orderly work environment. Demonstrate a vast general knowledge of a project of data center and plant construction and HVAC best practices. Maintain up to date knowledge of all code requirements. Meet or exceed all code requirements. Responsible for project oversight, ensuring quality work is completed on time. Support team members and carry out duties assigned by the team leader. Required Skills: Bilingual in English/Korean is required. Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, or related field preferred. 5 years of construction-related experience preferred, chiller and HVAC experience is a plus. Proven ability to optimize schedules and track heavy equipment deliveries. Strong sense of responsibility and diligence in reporting to the team leader and stakeholders. 3 Basic engineering capabilities to understand specifications and drawings. US work authorization required. Detail-oriented with excellent verbal and written communication skills. Ability to work autonomously and collaboratively in a team. Strong problem-solving and time management skills. Available to travel to the job site as needed. Comfortable working in a construction environment. Recruiting Range $90,000—$110,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Identify smart factory sales opportunities, create go-to-market strategies, manage the full sales cycle, and maintain strategic client relationships. | Requires 10+ years of business development and solution sales in smart factory or industrial automation, plus a bachelor's degree; a master's degree is preferred. | Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: LG Electronics is seeking a highly driven and results-oriented Senior Business Development & Sales Manager to accelerate the growth of our Smart Factory solutions business. This role will focus on both strategic business development and direct sales execution, driving measurable revenue growth across industries such as Battery, Semiconductor, Logistics, Pharmaceutical, and other manufacturing sectors. The ideal candidate will combine strong solution-selling capabilities with a proven track record of building customer relationships, closing deals, and achieving aggressive sales targets. Responsibilities: Business Development Identify and qualify new business opportunities in automation, robotics, AI/IoT, MES/ERP, and digital transformation Develop go-to-market strategies and growth plans tailored to each target industry Establish long-term strategic partnerships with OEMs, system integrators, and technology providers Conduct market intelligence, competitor analysis, and customer needs assessment to refine value propositions Sales Execution Manage the end-to-end sales cycle: lead generation, proposal development, negotiation, contract closure, and post-sales handover Achieve annual revenue and margin targets through proactive pipeline management and forecasting Deliver tailored solution presentations, demos, and ROI-based proposals to C-level and plant-level stakeholders Collaborate with technical pre-sales, engineering, and R&D teams to design customer-centric solutions Maintain accurate sales reporting and CRM pipeline management Client & Partner Engagement Build trusted relationships with decision-makers at key accounts and drive account expansion Lead commercial negotiations on pricing, contract terms, and long-term service agreements Act as the primary point of contact for strategic customers, ensuring high customer satisfaction and repeat business Leadership & Representation Represent LG at trade shows, conferences, and industry consortiums to enhance visibility and lead generation Provide leadership updates on revenue performance, pipeline status, and strategic initiatives Mentor junior business development staff and contribute to building a high-performance sales culture Qualifications: Education Bachelor’s degree in engineering, Business, or related field (Master’s preferred) Experience 10+ years in business development and solution sales related with Smart Factory, Industrial Automation, or advanced manufacturing solutions Strong record of sales quota achievement and successful closing of multimillion-dollar contracts Skills & Competencies Strong knowledge of manufacturing automation, digital transformation, and smart factory ecosystem Excellent negotiation, communication, and presentation skills with executive-level stakeholders Strategic thinker with analytical capabilities and a results-driven mindset Ability to work in a global, cross-functional, and fast-paced environment #LI-DR1 Recruiting Range $110,000—$164,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Oversee quote preparation, contract administration, pricing tools, supplier registrations, documentation, and pipeline reporting to support sales operations. | Requires a bachelor's degree, at least five years of sales operations or contract administration experience, and proficiency with Excel, CRM tools, and procurement portals. | Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: LG Electronics is seeking a Sales Operations Manager to run the commercial operations backbone of our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization. The Sales Operations Manager owns quote and proposal document preparation, contract and supplier registration administration, pricing tools, and pipeline reporting, so that the sales team can spend its time with customers. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. Pricing decisions and customer commitments remain with sales leadership. Responsibilities: Quotes, Proposals, and Pricing Tools Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time Contracts, Registrations, and Customer Systems Administer NDAs, master agreements, and contract amendments through internal legal and signature processes Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions Coordinate customer system account setup and access for internal and headquarters team members Pipeline, Reporting, and Order Administration Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation Maintain the sales team's shared document structure, meeting records, and action tracking Qualifications: Education Bachelor's degree in Business, Engineering, Supply Chain, or related field Experience 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier Experience with customer procurement portals and supplier registration processes for large manufacturers Experience administering NDAs and commercial contracts through legal and signature workflows Experience supporting a sales team with quotes, pricing tools, and pipeline reporting Experience working with overseas headquarters teams across time zones (preferred) Skills & Competencies Advanced Excel including pricing models, lookups, and scenario tables Strong process discipline, accuracy, and deadline management across many parallel items Clear written communication for customer facing documents and internal reporting Proficiency with CRM or project tracking tools #LI-DR1 Recruiting Range $80,000—$115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.