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You would manage business improvement initiatives, track plans and risks, analyze operational data, support process changes, and prepare decision-making materials for cross-functional leaders. | The role requires a bachelor’s degree or equivalent and five years of relevant experience, with strong project coordination, analytical, research, documentation, and stakeholder skills; pharmaceutical, biotech, healthcare, or MedTech experience is preferred. | See Yourself at Telix Project Manager, Business Improvement is an individual contributor role within the Business Improvement Office responsible for managing and supporting the execution of business improvement and operational initiatives across Telix. Working under the direction of the business Improvement leadership team, this role drives disciplined project execution, including coordinating workstreams, tracking progress, and preparing analysis and materials that support cross-functional decision-making. This role partners with functional teams and initiative owners to keep projects on plan, surface risks and dependencies early, and translate business needs into structured, well-managed deliverables. The ideal candidate is a strong project manager and problem-solver who works independently, brings analytical rigor, and can operate effectively in a fast-paced, matrixed environment. Key Accountabilities: Project Management & Execution • Manage the day-to-day execution of assigned business improvement initiatives, ensuring activities stay on schedule, in scope, and aligned to agreed objectives. • Develop and maintain project plans, timelines, milestones, and status tracking across assigned • Identify risks, issues, and dependencies early, and escalate to leadership with recommended Analysis & Decision Support • Conduct data analysis and research to support business cases, process improvements, and initiative • Synthesize quantitative and qualitative inputs into clear, structured materials that support cross-functional and leadership decision-making. • Prepare project updates, dashboards, and summaries for review by Business Improvement Process Improvement • Support the identification of operational inefficiencies and contribute to structured problem-solving to improve processes and outcomes. • Help define and document process changes, ensuring clear hand-offs and adoption by relevant Cross-Functional Coordination • Coordinate across functions and business units to keep interdependent workstreams aligned and moving • Facilitate working sessions and project meetings, ensuring clear actions, ownership, and follow- • Build effective working relationships with stakeholders to support progress and remove day-to-day Governance & Standards • Apply consistent project-management standards, tracking mechanisms, and documentation across assigned • Support the maintenance of governance and reporting processes within the Business Improvement Office. Education & Experience • Bachelors or equivalent in STEM or business-related field + 5 years of experience in analytical, strategy, operations, project management, or business improvement roles • Ability to work in a fast-paced, matrixed environment with cross-functional and cross-BU stakeholders • Demonstrated experience managing multiple projects or workstreams simultaneously and coordinating work across cross-functional resources. • Strong analytical capabilities, including proficiency in MS Office (Excel, PowerPoint) to synthesize inputs into clear recommendations • Experience conducting primary and secondary research, data analysis, and documentation to support business cases, operational improvements, and decision-making. • Proven ability to operate with limited direction, manage ambiguity, and influence outcomes through structured thinking and collaboration • Experience in pharmaceutical, biotech, healthcare, or MedTech preferred • Management Consulting, Investment Banking, PE/VC or internal advisory experience a plus Key Capabilities: • Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do • Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results • Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language • Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals • Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges • Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected • Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges • Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders • Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

Lead customer engagements and cross-functional initiatives from planning through delivery while managing milestones, scope, budget, compliance, and stakeholder alignment. | Requires at least five years of project management or delivery experience and a bachelor's degree; PMP certification and government or highly regulated environment experience are preferred. | About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below http://risk.lexisnexis.com/government About the team: Our Government Project Management Office (PMO) is a strategic partner to the business, driving delivery excellence across complex, cross-functional customer engagements and enterprise initiatives. We collaborate closely with Market Planning, Product Management, Engineering, Testing, Legal, SIU, Operations, Sales, and other stakeholders to deliver solutions that align with customer expectations, contractual commitments, compliance requirements, and business objectives. The PMO operates in a fast-paced, highly collaborative environment that requires strong communication, operational discipline, accountability, and customer focus. Our team supports high-visibility implementations and strategic initiatives across government, regulated, and customer-facing environments, where successful delivery and client confidence are critical to long-term success. About the Role The Project Manager is responsible for leading complex customer projects and cross-functional initiatives from initiation through delivery. This role serves as the central delivery leader across technical teams, business stakeholders, and customers to ensure projects remain aligned to scope, schedule, budget, compliance requirements, and customer expectations. This is a highly customer-facing role that requires professionalism, strong organizational leadership, sound decision-making, and the ability to manage multiple priorities simultaneously. The Project Manager must be comfortable operating within evolving environments, proactively identifying risks, driving accountability, and maintaining clear communication across stakeholders. The ideal candidate brings strong delivery execution skills, stakeholder management capabilities, business awareness, and the ability to maintain structure and momentum across complex initiatives. This role is expected to operate with a high degree of ownership and accountability while partnering closely with leadership, customers, and cross-functional teams. Responsibilities: Lead and manage complex customer engagements and project initiatives across cross-functional teams. Drive project planning, milestone management, dependency tracking, issue resolution, and delivery execution throughout the project lifecycle. Build and maintain project schedules, action logs, risk registers, governance documentation, and executive-ready status reporting artifacts. Drive cross-functional execution and alignment across Engineering, Product Management, Testing, Operations, Legal, Sales, and customer stakeholders to ensure successful delivery outcomes. Lead customer communications, governance discussions, delivery reviews, and project status meetings. Manage stakeholder expectations through proactive communication, issue escalation, and consistent follow-through. Identify risks, blockers, and dependencies proactively while driving accountability and resolution across teams. Lead scope management and change control efforts while ensuring alignment to contractual obligations and business objectives. Communicate project health, delivery status, risks, financial impacts, dependencies, and key decisions to leadership and customer stakeholders. Ensure compliance with organizational, contractual, and regulatory requirements throughout all project phases. Drive operational improvements and contribute to PMO delivery best practices and process optimization efforts. Operate effectively in fast-moving environments where priorities, timelines, and requirements may evolve. What Success Looks Like Successful candidates for this role are organized, accountable, and customer-focused delivery leaders who can bring structure and clarity to complex projects while maintaining strong stakeholder relationships and delivery momentum. The ideal candidate demonstrates: Ability to manage ambiguity and operate effectively within evolving environments and shifting priorities. Strategic thinking and understanding of how project delivery impacts customer outcomes, revenue, and broader business objectives. Strong executive communication skills with the ability to provide concise, clear, and actionable project updates. Extreme ownership and accountability for project execution, follow-through, and risk management. Strong stakeholder management skills with the ability to navigate challenging conversations professionally and effectively. Organizational discipline through accurate schedules, documentation, action tracking, governance management, and executive reporting. Commercial awareness related to scope management, contractual obligations, delivery commitments, revenue impact, and change control. Strong prioritization and decision-making skills in fast-paced environments with competing demands. Ability to build client confidence through preparedness, communication, accountability, and professionalism. Cross-functional leadership skills with the ability to influence teams and drive alignment without direct authority. Duties as assigned Requirements: 5+ years of project management, PMO, or equivalent delivery experience. Bachelor’s degree in Business, Technology, or related field (or equivalent professional experience). PMP certification preferred. Experience leading customer-facing projects within complex, cross-functional environments. Strong organizational, prioritization, and project execution skills. Experience building and maintaining project schedules, governance artifacts, risk registers, dependency management, and executive-level reporting. Excellent written, verbal, presentation, and stakeholder communication skills. Ability to manage multiple projects and competing priorities simultaneously. Strong problem-solving, decision-making, and conflict-resolution capabilities. Demonstrated ability to operate independently and drive accountability across teams. Experience working within Agile, hybrid, or structured project delivery environments. Strong collaboration and leadership skills across technical, operational, business, and customer teams. Preferred Experience Experience working within government, regulated, or highly compliance-driven environments strongly preferred. Familiarity with state, local, or federal government contracts, compliance obligations, and customer delivery expectations preferred. Experience supporting highly customer-facing implementations, enterprise delivery initiatives, or public sector programs preferred. Experience working across complex stakeholder environments involving technical teams, business leadership, external customers, and regulatory considerations preferred. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Develop and maintain server-side Java features, contribute to data-reporting design, and collaborate on requirements, testing, and code reviews. | Requires 7+ years of software engineering experience, especially server-side Java and relational databases, plus AI coding tools and cloud-platform experience. | Join the Fight Against Food Waste Leanpath is an impact-driven SaaS/tech organization revolutionizing the food industry by helping multinational foodservice and hospitality organizations reduce food waste and operate more sustainably. Our solutions drive measurable environmental, financial, and operational impact at scale. We partner with some of the biggest brands in foodservice, including Google, Sodexo, Aramark, and Compass. The Role We’re hiring a Senior Software Engineer for a fixed five-month assignment to cover for a teammate on maternity leave. You’ll join our small engineering team as a hands-on individual contributor, working mainly in server-side Java on the platform that turns data from our kitchen devices into the reports and insights our customers use to reduce food waste. We need someone experienced enough to get productive quickly in an established codebase and keep planned work moving while our teammate is out. This is a temporary position that ends on May 31, 2027. Key Responsibilities: Software Development & Design: Build and maintain server-side features in Java, working from a backlog the team has already planned. Contribute to design discussions for the services that process and report on our customers’ food waste data. Use AI coding tools such as Claude Code to get up to speed in our codebase quickly, and to speed up development, testing and documentation. Write and tune SQL against our PostgreSQL databases, and pick up the occasional front-end ticket in Angular or AI related ticket in Python if you have experience in those areas. Document your work so it is easy to hand back to the team when the assignment ends. Teamwork & Code Quality: Take part in code reviews, giving and receiving clear, kind, and direct feedback. Write automated tests (we use Kotlin for test automation) and hold your own work to a high quality bar. Work within the team’s existing engineering standards and tooling, and suggest improvements where you see them. Agile Execution & Product Collaboration: Work with the Product Manager and fellow engineers to clarify requirements before and during development. Help break product specifications down into well-defined work items and estimates. Take part in sprint planning, backlog grooming, and retrospectives. Quality & System Performance: Troubleshoot and fix bugs and performance issues in the existing platform. Help support the production environment on Google Cloud, including monitoring and responding to incidents alongside the team. Requirements & Qualifications: 7+ years of professional software engineering experience, with server-side Java as your primary language. Strong server-side Java skills and a solid grasp of application architecture and design patterns. Micronaut experience is a plus. Hands-on experience using AI coding assistants (Claude Code or similar) in your daily work, with the judgement to review and test what they produce. Experience building and maintaining RESTful web services. Google Cloud experience is a plus. Strong relational data modeling and SQL skills. PostgreSQL experience is a plus. A track record of getting productive quickly in an existing codebase and delivering with limited ramp-up time. Experience with test automation, Docker, and CI/CD on an Agile team. Clear, direct communication with fellow engineers and the Product Manager, including flagging blockers early. Ability to work in a mostly remote team, with occasional in-person sessions at our Beaverton, Oregon headquarters. Authorization to work in the United States. A strong, authentic passion for using technology to solve global environmental challenges. More about Leanpath & Our Team Founded in 2004, we created the food waste measurement & technology industry. We’ve been recognized by our customers and the industry with awards including vendor and support team of the year awards. Our team is connected through our core values which are woven into our culture: drive and productivity, excellence, fairness, humility, kindness, and teamwork. We believe that diversity of team members and diversity of experiences makes us stronger. We support one another in becoming our best selves, and bringing our whole selves to work. We actively seek out the best talent, regardless of race, ethnicity, color, religious background, gender or gender identity, or sexual orientation. We offer our team members a flexible work environment with remote working. We fully pay for the employee’s health, vision, and dental insurance (with options to add family at your expense). We believe in health and balance and offer unlimited time off to recharge. Most importantly, we offer the opportunity to contribute to very meaningful work and solutions for our planet surrounded by kind and like-minded people. Join us and be part of a team that’s creating a more sustainable future.

Lead PTC Modeler’s strategy, roadmap, and business outcomes, shaping systems engineering capabilities and aligning cross-functional teams around customer value and product adoption. | Requires 10+ years of enterprise or engineering software product management experience, technical credibility, evidence-based decision-making, global cross-functional influence, and bachelor’s and postgraduate degrees. | Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Sr. Principal Product Manager, MBSE - PTC Modeler Product Management | PTC Modeler | Systems Engineering Reporting to: Vice President of Product Management - AI/MBSE Remote: US Overview PTC is seeking an experienced, customer-focused Sr. Principal Product Manager to lead PTC Modeler and help shape the next generation of systems engineering at PTC. This role combines direct product management responsibility for an established enterprise MBSE solution with the opportunity to influence how PTC evolves beyond today's traditional modeling tools and workflows. The role reports to the Vice President of Product Management - AI/MBSE, whose portfolio spans Codebeamer, AI, Pure Variants, and Modeler. The Product Manager will own the strategy, roadmap, discovery, and business outcomes for Modeler while serving as a key strategic partner to the VP of Product Management - AI/MBSE and other product and technology leaders defining PTC's longer-term direction for MBSE and systems engineering. PTC believes the future of systems engineering will require more connected, accessible, and intelligent experiences. We are exploring how AI and agentic experiences, connected engineering information, open standards, and deeper integration across the product lifecycle can create new ways for engineers to understand, design, analyze, communicate, and evolve complex systems. This Product Manager will bring the perspective of customers, practitioners, partners, and the market into that work. The ideal candidate combines strong product management judgment with systems thinking technical curiosity, commercial awareness, and credibility with engineering customers. This is an opportunity to deliver meaningful value for Modeler customers today while helping PTC explore what comes next for model-based and systems engineering. Responsibilities: Lead PTC Modeler Own and communicate the product strategy, roadmap, priorities, and measurable outcomes for PTC Modeler. Balance near-term customer commitments, product quality, platform evolution, competitive differentiation, and longer-term strategic opportunities. Translate strategy and customer problems into prioritized product outcomes, investment proposals, and clear requirements for R&D and UX. Partner closely with R&D and UX throughout discovery and delivery, making timely decisions based on customer value, business impact, usability, technical feasibility, and risk. Define success measures and use product telemetry, adoption data, customer evidence, and commercial results to evaluate outcomes and guide future investment. Shape the Future of Systems Engineering Partner with the VP of Product Management - AI/MBSE and other product and technology leaders to help shape PTC's long-term vision for MBSE and systems engineering. Bring customer, market, competitive, and practitioner insight into decisions about how traditional MBSE tools and workflows should evolve. Explore how AI, agentic experiences, connected engineering information, open standards, and modern user experiences can improve how complex systems are designed, analyzed, reviewed, communicated, and changed. Identify opportunities that extend beyond traditional modeling and connect systems engineering more deeply with requirements, software development, product architecture, product-line and variability management, PLM, simulation, and the broader digital thread. Develop and validate product hypotheses with customers, partners, and systems-engineering practitioners, then translate emerging direction into product concepts, investment recommendations, and roadmap opportunities. Challenge conventional assumptions constructively and help make systems engineering more accessible, connected, intelligent, and valuable across the engineering organization. Understand Customers, Practitioners, and the Market Build trusted relationships with strategic customers, users, partners, and industry practitioners to understand their goals, workflows, constraints, and unmet needs. Lead continuous product discovery, test assumptions, and translate evidence into clear problem definitions and differentiated product opportunities. Represent the voice of the customer throughout the product lifecycle while balancing the needs of different industries, personas, and deployment environments. Maintain a clear perspective on the MBSE and digital-engineering market, including customer buying criteria, competitive alternatives, standards evolution, adjacent categories, and emerging technology shifts. Assess build, partner, integrate, and ecosystem options when developing product and portfolio recommendations. Drive Adoption and Business Outcomes Partner with Sales, Marketing, Customer Success, Services, and Support to improve positioning, enablement, adoption, retention, and customer outcomes. Contribute to packaging, positioning, launch, and go-to-market decisions for Modeler and related capabilities. Develop evidence-based business cases for investment and clearly communicate expected customer and commercial impact. Support strategic opportunities, competitive engagements, executive customer discussions, demonstrations, and roadmap conversations. Represent PTC with customers, partners, industry organizations, analysts, and the broader systems-engineering community as an informed and credible product leader. Lead Across Functions Drive alignment across Product Management, Engineering, UX, Sales, Marketing, Customer Success, Services, and Support. Communicate product direction, priorities, decisions, tradeoffs, and progress clearly to executive, technical, commercial, and customer audiences. Collaborate across the broader PTC portfolio spanning Codebeamer, AI, Pure Variants, Modeler as well as PLM offerings to identify cross-product customer value and avoid treating MBSE as an isolated discipline. Influence effectively in a global, matrixed organization without relying on direct authority. Maintain the product management discipline required for effective planning, refinement, validation, release readiness, and lifecycle management. Required Skills and Experience 10+ years of product management experience in enterprise software, engineering software, SaaS, or a closely related environment. Proven ability to develop product strategy, make evidence-based prioritization decisions, and execute against roadmaps. Demonstrated experience working with complex engineering, systems-development, or lifecycle-management problems and establishing credibility with technical customers and practitioners. Strong customer discovery, problem-framing, requirements, and product validation skills. Experience partnering effectively with Agile software development and UX teams from discovery through delivery. Ability to connect technical capabilities to customer value, adoption, differentiation, and business outcomes. Excellent written, verbal, presentation, facilitation, and stakeholder-management skills. Strong analytical judgment and the ability to navigate ambiguity, competing priorities, and consequential tradeoffs. Ability to influence and align global cross-functional teams without direct authority. Bachelor's degree in engineering, computer science, business, or a related field, or equivalent practical experience. Preferred Qualifications Practical experience with model-based systems engineering, systems engineering, digital engineering, or engineering software products. Working knowledge of SysML and UML; familiarity with UAF and the evolution from SysML 1.x to SysML 2.0 is a plus. Experience with one or more relevant modeling, requirements, ALM, PLM, product-line engineering, simulation, or digital-thread ecosystems. Understanding of traceability, configuration management, model governance, interoperability, engineering change, and reuse across the product lifecycle. Familiarity with open standards and integration approaches relevant to engineering software, such as OSLC, REST APIs, and model interchange. Experience bringing technically complex enterprise products to market and driving adoption across multiple customer personas and industries. Experience with cloud platforms, enterprise software architectures, AI-enabled product experiences, or agentic software concepts. Advanced degree in engineering, computer science, systems engineering, or business. What Success Looks Like Customers and internal stakeholders understand a clear, evidence-based direction for Modeler. Roadmap priorities are tied to defined customer problems, differentiated value, and measurable outcomes. Product discovery is systematic and includes meaningful participation from strategic customers and the systems-engineering community. Modeler's role within PTC's broader engineering portfolio becomes clearer, more connected, and more compelling. The VP of Product Management, AI/MBSE and other leaders receive strong customer, market, and product insight to inform PTC's future systems-engineering direction. PTC develops and validates credible opportunities that extend beyond traditional MBSE tools and workflows. Cross-functional teams make faster, better-informed decisions with clear priorities, tradeoffs, and success measures. This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC. PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $131,000 - 200,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. #LI-CS1 This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Lead operational analytics and cross-functional improvement initiatives for revenue cycle management, driving financial outcomes and vendor accountability. | Requires 5+ years of healthcare revenue cycle experience, analytics or operational improvement experience, SQL and BI proficiency, financial modeling, and cross-functional leadership. | At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en EverHealth, a business within EverCommerce, provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting. EverHealth consists of five SaaS products; DrChrono, iSalus, CollaborateMD, Updox, and MDTec, combined these products offer end to end solutions for the health care industry. About the Role We are looking for a Manager, RCM Operations & Analytics to lead performance intelligence, operational analytics, and continuous improvement for our Revenue Cycle Management (RCM) Services organization. Reporting to the Head of Professional Services, this role partners closely with RCM Operations, Service Management, the Vendor Manager, Finance, Clearinghouse, Product, and Engineering to translate reliable data into measurable operational and financial results. This position owns the RCM performance measurement framework, strengthens independent visibility into internal and outsourced workflows, and drives cross-functional improvement initiatives across the revenue cycle. RCM Operations and Service Management remain accountable for day-to-day service execution and client outcomes; this role provides the measurement, insights, improvement plans, and follow-through that help those teams succeed. The ideal candidate can develop a trusted dashboard, investigate a performance gap, build a financial model, facilitate corrective action, and verify that a process change delivers results. What You'll Do Performance Intelligence & Reporting Own standardized RCM KPI definitions, data sources, targets, controls, and reporting for days in AR, AR aging, clean claim rate, first-pass resolution, denial and rejection rates, net collection rate, charge lag, posting timeliness, and other core measures. Establish independent, timely visibility into transaction volumes, work queues, processing status, productivity, quality, and backlog across internal teams and BPO partners; reduce dependence on vendor-prepared data. Partner with Product, Engineering, Clearinghouse, and vendors to improve data access, reconciliation, accuracy, and reporting automation. Deliver actionable client-, portfolio-, and vendor-level dashboards, operating reviews, trend analysis, root-cause findings, and recommended actions. Identify at-risk clients, revenue leakage, denial patterns, and operational bottlenecks; track corrective actions, owners, due dates, and verified outcomes. Operational Excellence & Process Improvement Lead prioritized, cross-functional process improvement initiatives across charge capture, claims, denials, AR follow-up, payment posting, onboarding, and credentialing/enrollment handoffs. Map current- and future-state workflows, identify rework and delays, and partner with accountable operations leaders to standardize scalable processes and SOPs. Develop quality measurement and audit frameworks with operational leaders; analyze results and recommend training or workflow changes. Measure onboarding performance and time-to-value for new RCM clients, including readiness, early production performance, and stabilization. Manage improvement initiatives from business cases through implementation, adoption, and post-launch benefit validation. Vendor & BPO Performance Accountability Partner with the Vendor Manager to define, validate, and report vendor SLAs, transaction volumes, productivity, turnaround time, accuracy, and quality measures. Develop consistent vendor scorecards for weekly reviews and quarterly business reviews, using reconciled source data wherever available. Quantify performance gaps, recommend corrective actions, and monitor resolution with vendor and operations owners. Support transaction forecasting, work allocation, staffing assumptions, vendor transitions, and contract negotiations through fact-based analysis. Reconcile vendor invoices to contracted rates, eligible transaction types, and verified volumes; flag discrepancies and savings opportunities. Unit Economics, Capacity & Financial Performance Build and maintain transaction-level cost models and unit economics by client, service, function, and BPO partner. Track actual versus modeled vendor savings, cost-to-collect, service margin, and productivity; partner with Finance to validate assumptions and explain variances. Develop capacity and throughput models that inform vendor allocation, staffing decisions, and backlog recovery plans. Recommend opportunities to improve gross margin without compromising cash collections, quality, or client experience. Technology, Automation & Cross-Functional Partnership Identify and prioritize automation, AI, workflow, and reporting opportunities that reduce manual work, improve first-pass yield, and increase operational visibility. Translate operational needs into business requirements, support UAT, and quantify benefits after deployment. Analyze payer and clearinghouse edit performance and recommend enhancements; technical rule ownership remains with Product and Clearinghouse teams. Partner with Service Management on client-facing insights, Finance on forecasts, and Sales and Implementation on demand and onboarding capacity. Monitor payer policy and compliance-related trends, flag operational risks, and support appropriate process updates with responsible subject-matter experts. How Success Is Measured Trusted KPI definitions and reliable reporting adopted by RCM leadership, Service Management, Finance, and vendor partners. Improved independent visibility into BPO transactions, queue status, productivity, and quality, with fewer data gaps and manual reconciliations. Measurable improvements in revenue-cycle performance, including AR aging, denial rates, first-pass resolution, and client time-to-value. Timely identification and closure of vendor performance gaps through documented corrective action plans. Validated improvements in unit cost, vendor savings realization, cost-to-collect, and RCM gross margin. Completed improvement initiatives with documented operational, financial, or client experience impact. What You'll Bring Required 5+ years of healthcare revenue cycle management experience, including substantial experience with end-to-end ambulatory RCM workflows. 3+ years in RCM analytics, performance management, or operational improvement, with evidence of implementing measurable change. Demonstrated proficiency in SQL and/or a business intelligence platform such as Power BI, Tableau, or Looker, plus advanced Excel and data validation skills. Experience assessing outsourced or offshore BPO performance, SLAs, quality, and transaction-level productivity. Ability to reconcile multiple data sources, build actionable financial and operational models, and communicate findings to senior leaders. Working knowledge of payer reimbursement, claims processing, denials, AR management, and relevant billing requirements. Strong cross-functional influence, project execution, communication, and problem-solving skills. Preferred Experience in a multi-client RCM services organization, ideally supporting ambulatory or multi-specialty practices. Familiarity with EHR/PM systems, clearinghouses, and DrChrono. Experience with vendor transaction-based pricing, invoice reconciliation, margin analysis, and capacity planning. Hands-on experience with AI-assisted analytics, reporting automation, or RCM workflow automation. Lean, Six Sigma, CRCR, CRCS, CPC, CPB, or related training/certification. Where The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation The target base compensation for this position is $80,000 to $90,000 USD year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.

Manage Epic and EHR modernization from design through adoption, redesign clinical and business workflows, and guide decisions and organizational change with clinical, operational, and technology stakeholders. | Requires a bachelor's degree, at least five years in clinical systems implementation or healthcare IT, three years of health industry consulting, and a core Epic application certification. | Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries. With a workforce of approximately 775,000 employees serving clients in over 120 countries, we are at the forefront of leveraging technology, data, AI, and innovation to drive meaningful change. Our blend of industry expertise, leadership in cloud, data, and AI, and a commitment to 360° value ensures that we help our clients deliver long-lasting impact.  Strategy & Consulting: We collaborate with healthcare executives, leaders, and boards to help organizations innovate, transform, and enhance their operational effectiveness. Our work spans across strategy, operations, clinical optimization, regulatory compliance, and technological advancement. By combining industry knowledge with technology and data-driven insights, we empower healthcare providers to achieve both operational excellence and clinical outcomes.  As a Health IT Strategy – Epic and EHR Modernization Manager, you will manage workstreams within Epic and EHR modernization programs, applying EHR/platform expertise across the broader digital ecosystem to connect technology decisions with clinical, operational, financial, and consumer outcomes. Your primary responsibilities may include:  * Manage Epic and EHR modernization workstreams through design, implementation, and adoption  * Redesign clinical and business workflows around future-state capabilities rather than replicating current-state processes  * Translate emerging capabilities (AI, automation, cloud, interoperability, digital health) into future-state workflows  * Partner with clinicians, operators, and technology leaders to facilitate decisions and support organizational change  * Lead and mentor consultants and analysts  Travel  Travel varies by client needs and could be up to 80% as needed.  Why Join the Accenture Healthcare Team?  * Innovate Every Day: Work at the cutting edge of healthcare innovation, designing solutions that push boundaries and create transformative opportunities for healthcare organizations worldwide  * Lead with the Best: Join an industry-recognized healthcare consulting leader with a global team of over 20,000 professionals, collaborating to drive large-scale healthcare transformation across the globe  * Continuous Learning & Growth: Take advantage of unmatched professional development opportunities, including interactive courses, real-world client simulations, and ongoing mentoring, to expand your healthcare consulting expertise  Here’s what you need:  * Bachelor’s degree  * Minimum of 5 years of experience with clinical systems implementation, healthcare IT, or clinical informatics, including EHR platforms such as Epic  * Minimum of 3 years of health industry consulting experience with healthcare payer and/or provider clients  * Certification in at least 1 core Epic application, with working knowledge of clinical and business workflows, integrations, and data  Preferred Qualifications:  * Deep expertise and multiple certifications across Epic applications, clinical and business workflows, application architecture, integrations, data, and infrastructure modernization  * Experience delivering modernization programs through implementation, adoption, and value realization  * Ability to engage executives, clinicians, operators, and technology leaders  * Systems-thinking mindset to assess impacts across applications, digital channels, care delivery, operations, and analytics  * Master’s degree  * Certification in healthcare IT (e.g., CPHIMS, CAHIMS) or project management (e.g., PMP, Scrum Master)  About Accenture  We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.  We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.  At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.  Join Accenture to work at the heart of change. Visit us at www.accenture.com [http://www.accenture.com/].  Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/14/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture [https://www.accenture.com/us-en/careers/local/benefits] Role Location Annual Salary Range California $94,400 to $293,800 Colorado $94,400 to $253,800 Connecticut $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maine $80,400 to $216,200 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York $87,400 to $293,800 New Jersey $100,500 to $293,800 Ohio $87,400 to $235,000 Virginia $87,400 to $270,300 Washington $100,500 to $270,300 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com [http://www.accenture.com/]  What We Believe  We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.  Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here [https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce]  Requesting An Accommodation  Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email [https://www.accenture.com/us-en/about/contact-us] or speak with your recruiter. Equal Employment Opportunity Statement  We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the  Accenture Equal Opportunity Statement [http://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50] Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements  Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.  The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here [https://www.accenture.com/us-en/careers/life-at-accenture/e-verify-legal-notices] for additional important information. Please read Accenture’s Recruiting and Hiring Statement [https://www.accenture.com/us-en/careers/life-at-accenture/privacy-policy] for more information on how we process your data during the Recruiting and Hiring process.

You would coordinate project billing and financial compliance, prepare accurate invoices, process change orders, and maintain project records with project managers and accounting teams. | The role requires at least two years of project administration, billing, or construction administration experience, Microsoft Office proficiency, and strong analytical and organizational skills. | Project Billing Administrator Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology solutions. Our professional capabilities range from single-network-cable drops to turnkey multi-building installations and offshore rig projects, including full audiovisual systems. Position Summary Electra Link is seeking a detail-oriented and analytical Project Billing Administrator to support project operations within a fast-paced construction and technology environment. This role serves as a critical partner to Project Managers, Estimators, Accounting, and Operations teams by overseeing project billing administration, financial coordination, compliance tracking, and project documentation throughout each project's lifecycle. This position requires strong critical thinking, problem-solving, and organizational skills to ensure projects are accurately maintained, billed on time, and compliant with contractual and financial requirements. The ideal candidate is proactive, adaptable, and capable of managing multiple priorities while supporting operational efficiency across departments. Essential Functions Coordinate project setup, maintenance, and closeout activities within the company's software systems. Analyze project documentation, billing requirements, and contract terms to ensure accurate invoicing and project compliance. Prepare and submit customer invoices, including progress billing, AIA billing, portal submissions, and other contract-specific billing requirements. Collaborate with Project Managers and Estimators to review project progress, billing status, change orders, and job cost adjustments. Maintain accurate project records, customer information, tax status documentation, and job site information. Ensure jobs are properly taxed according to applicable regulations and customer requirements. Track and process change orders, submittals, and project-related documentation in a timely manner. Support project financial activities by coordinating with Accounts Payable, Accounts Receivable, Payroll, and other departments. Review and process project-related administrative items, including field expense reports, mileage reports, travel arrangements, per diem requests, and material return authorizations. Assist in identifying billing discrepancies, resolving project documentation issues, and improving administrative workflows. Communicate professionally with employees, customers, vendors, subcontractors, and internal teams to support project success. Order office supplies and coordinate incoming project-related shipments or materials as needed. Provide support and coverage for other Project Administrators when necessary. Perform additional duties and responsibilities as assigned. Qualifications Minimum of two (2) years of project administration, billing, or construction administrative experience required. Construction industry experience preferred. Strong analytical, organizational, and problem-solving abilities. Ability to manage multiple projects and deadlines with a high level of accuracy and attention to detail. Excellent verbal and written communication skills. Ability to work independently and collaboratively in a team environment. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook. Experience with Adobe Acrobat and/or Bluebeam preferred. Ability to maintain confidentiality and professionalism in handling sensitive information. High school diploma or GED required. Must be authorized to work in the United States. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Ability to occasionally lift and move office materials up to 20 pounds. Ability to communicate effectively in person, by phone, and electronically. Benefits Electra Link offers a competitive compensation and benefits package, which may include: Medical, Dental, and Vision Insurance Employee Stock Ownership Plan (ESOP) 401(k) with Company Match Paid Time Off (PTO) Paid Holidays Life Insurance Short-Term and Long-Term Disability Employee Assistance Program Career Development and Training Opportunities Electra Link is an Equal Opportunity Employer and values a diverse and inclusive workplace.

Own the strategy and execution of talent and HR application products, partnering with technical teams to deliver scalable, automated, AI-driven experiences. | Requires a bachelor’s degree, at least six years of product management experience in enterprise or HR/talent technology, and strong HRIS and data-flow knowledge. | At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. About the Role: We are looking for a Product Manager to join our Talent Technology team. This role owns and co-owns product strategy and execution across a mix of first-party (custom-built) and third-party (vendor) Talent (aka HR) applications — spanning areas like compensation, workforce data, and core employee lifecycle workflows. You’ll partner closely with engineering, design, data science, and stakeholders across Talent and business functions to deliver seamless, scalable experiences that support the full employee lifecycle: from candidate experience to employee growth and retention. You'll need breadth: comfort moving between a vendor-managed platform one week and a homegrown workforce data tool the next, without losing sight of how the underlying data connects across systems. You don't need to write the queries yourself, but you do need to deeply understand how Talent data flows today — and how that needs to evolve as we build toward more automated, AI-driven talent products. This is a high-impact, generalist role for someone who's energized by variety and complexity, and who can serve as connective tissue across a growing and increasingly interdependent talent tech ecosystem. About You: Curious and creative, and have experience applying product management frameworks to create enterprise or consumer products. Highly adaptable and when faced with challenges, you become more creative, not less. Biased toward execution and can lead the team to bring projects from concept to completion, doing everything possible to ensure a successful launch. Data-driven with a knack for using data to identify business opportunities, have a can-do attitude, are confident, and a skilled communicator who welcomes honest and candid feedback. Comfortable working with engineers, customers, and executives and know how to articulate your communication to each audience effectively. Responsibilities: Own or co-own the product strategy, roadmap, and execution for a portfolio of talent systems, balancing priorities across systems with very different rhythms — a vendor-managed platform on one end, homegrown tools on the other. Deeply understand the needs of Talent stakeholders, people leaders, and employees through research, data analysis, and close partnership. Build and maintain a deep, working understanding of how Talent data flows across our systems today, and translate that understanding into product and data decisions that support a more automated, AI-driven talent ecosystem. Translate complex business problems and talent strategies into intuitive, user-focused product experiences. Prioritize competing demands across a broad, sometimes-overlapping portfolio of systems and stakeholders, using a clear, strategic framework. Partner closely with engineering, design, and — where relevant — third-party vendor teams to deliver high-quality product experiences and solutions on time and at scale. Monitor product performance, adoption, and satisfaction using data and use these insights to continuously improve. Stay current on market trends in HR tech and bring new thinking into our product approach. Lead product discussions with senior engineering and business leaders, influencing strategic direction. Have a deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions. Requirements: Bachelor's Degree. 6+ years of product management experience with a strong track record in enterprise applications or HR/Talent technology; experience spanning multiple systems or product lines, rather than deep ownership of a single product, is a strong plus. Brings a deep appreciation for the complexity and nuance of the talent domain, including the systems and processes that support employee lifecycle events. Strong knowledge of HRIS systems and HR/Talent data flows — how data moves across systems today, and how it needs to evolve to support AI-driven talent products. Comfortable operating across a portfolio of first-party and third-party applications at once, including vendor-managed platforms. Experience with GenAI and working with engineering teams Comfortable collaborating with engineers and making tradeoffs based on technical considerations and business priorities Ability to operate strategically, envisioning scalable solutions, while also diving deep with engineers into edge cases, technical tradeoffs, and implementation details. Familiarity with the talent ecosystem: learning systems (LMS), employee engagement Self-directed and comfortable operating in a decentralized, fast-paced environment Empathy for internal users and ability to turn business needs into delightful product experiences. Lead product requirements, technical development, product testing, launch, end-user training, and rollout. Ability to drive and influence business decisions based on data and metrics. Outstanding written and verbal communication skills. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $310,000.00 - $545,000.00. This compensation range will vary based on location. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. Netflix is a unique culture and environment. Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Job is open for no less than 7 days and will be removed when the position is filled.

Bridge product engineering and field execution by leading customer discovery and creating AI-driven implementation playbooks and reusable technical assets for Life Sciences software deployments. | Requires a technical bachelor's degree, 10+ years of Life Sciences software implementation experience, and demonstrated expertise with Veeva Vault CRM and scalable implementation methods. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Product Liaison Director for Agentforce Life Sciences (AFLS) is dedicated to elevating the success of our customer software implementations. In this role, you will bridge the gap between product engineering and field execution, implementing best practices and tools that accelerate deployments while ensuring top-tier quality. Acting as the primary connection point among Salesforce Professional Services, SI Partners, customers, and our internal Product teams, you will leverage your deep technical and industry expertise to drive innovation and streamline complex integrations. Key Responsibilities Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations (e.g., from Veeva Vault to Agentforce Life Sciences). Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations. Evaluate and continuously refine implementation tools based on direct feedback from field deployments. Scale Product and Industry Expertise Create reusable implementation assets, reference architectures, and training modules to build capability across our internal teams and SI Partner ecosystem. Serve as the primary subject matter expert, fostering collaboration between product engineering, field consultants, and customer implementation teams. Develop and deliver targeted technical enablement workshops and field guides to continuously upskill global teams. Facilitate Solution Design and Technical Discovery Lead technical discovery sessions to identify common requirements and integration needs across core commercial Life Sciences use cases. Partner closely with Product Management to prioritize feature enhancements based on implementation trends and high-impact customer needs. Publish solution blueprints and configuration best practices for recurring workflows to minimize the need for custom development. Deliver Measurable Impact Consistently develop and deploy implementation accelerators and process improvements that measurably reduce time-to-value for customers. Lead regular internal and external enablement sessions to drive adoption of best practices. Drive continuous improvement in global Solution Design implementation assessment scores and support overall growth goals for the Life Sciences portfolio. Required Qualifications Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience. 10+ years of software implementation and integration experience within the Life Sciences industry. Demonstrated, focused expertise in designing and implementing Veeva Vault CRM solutions. Proven track record of developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes. Preferred Qualifications Applied experience using leading AI platforms (e.g., Claude, ChatGPT, Cursor) to develop software implementation tools, scripts, or operational accelerators. Experience managing, collaborating with, or leading offshore software development teams. Strong familiarity with the Salesforce platform and its broader integration ecosystem. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $205,800 - $2,984,000 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Design and optimize sales processes, forecasting, territory planning, and systems while translating business problems into scalable, data-driven solutions for sales leaders. | Requires at least five years in Sales or Revenue Operations, advanced Salesforce and GTM-tool proficiency, strong analytical and communication skills, and a bachelor's degree or equivalent experience. | Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a Sales Operations Manager to join our Sales Operations team as an individual contributor. You will directly own and drive high-impact projects across sales process design, systems, forecasting, and analytics. You will act as a strategic and operational partner to sales leadership, translating ambiguous business problems into clear, scalable solutions that improve the productivity and effectiveness of our go-to-market organization. What You'll Do Distill complex business problems and cross-functional processes into simplified, actionable requirements and solutions for sales and revenue leadership. Design, document, and continuously improve end-to-end sales processes — from lead routing and territory assignment through pipeline management, forecasting, pricing, contracting and implementation. Partner with key stakeholders across Marketing, Solutions, Account Management, Pricing, Implementation, Enablement and Analytics to ensure end-to-end continuity across the customer journey. Build, maintain, and refine the sales forecasting methodology and cadence, partnering with sales leaders to improve forecast accuracy and pipeline visibility. Lead territory design and account segmentation projects, using data-driven approaches to optimize coverage and capacity planning. Create requirements for dashboards and analytics that surface actionable insights on pipeline health, rep productivity, conversion rates, and other key sales KPIs. Optimize the broader GTM tech stack, including Gong, Outreach, 6sense, and ZoomInfo/data enrichment tools, ensuring these systems are integrated and adopted effectively by the sales team. Identify inefficiencies in existing sales workflows and lead the design and rollout of process improvements and system enhancements. Support strategic analyses and projects for sales leadership, including productivity benchmarking, win/ loss deep dive and territory rebalancing. Partner with the wider annual planning team to determine pipeline/ coverage modeling, Headcount and capacity planning, Systems & process readiness, Plan communication and rollout. What We're Looking For At least 5 years of experience in Sales Operations, Revenue Operations, or a related analytical/GTM role. Demonstrated ability to distill complex problems and business processes into simplified, actionable requirements and solutions. Extensive, hands-on experience in sales process design, forecasting methodology, and territory design. Advanced proficiency in Salesforce, with deep experience configuring reports, and dashboards to support sales process. Practical experience working with Gong, Outreach, 6sense, and ZoomInfo or comparable sales tools. Strong analytical and Excel/data modeling skills, with the ability to translate data into clear business recommendations. Excellent written and verbal communication skills, with the ability to influence senior stakeholders without formal authority. Highly organized, self-directed, and comfortable operating with ambiguity in a fast-paced environment. Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience. What Success Looks Like Within your first year, you will have become a trusted operational partner to sales leadership — someone who can be handed a loosely defined problem and return with a clear, well-reasoned solution, backed by clean data and a scalable process, without needing to manage a team to get it done. Location United States The US national base salary range for this position is from $88,200.00 - $163,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!