EverCommerce

Partner with product managers to refine and document product backlog, write user stories, and facilitate SME meetings to ensure development readiness. | 3-5 years in product operations or related roles within SaaS/B2B environments, strong communication and organizational skills, and familiarity with Agile and Jira. | EverPro - Junior Product Manager At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en The Security & Alarm division of EverCommerce , is looking for a Junior Product Manager to join our Business Management product team. This role reports directly to the Lead Product Manager and is focused on driving clarity and momentum across a large and complex portfolio of software products that help security and alarm dealers run their businesses. This is an opportunity for someone looking to grow their career in product management by owning the details that make product execution successful – working cross-functionally to ensure developers build the right things the right way. Responsibilities: Partner with the Lead Product Manager to ensure the backlog is refined, well-documented, and ready for development Write clear, testable user stories and acceptance criteria for product enhancements, bugs, and technical requests Facilitate meetings with internal SMEs (support, training, customer success) to gather context, replicate issues, and document edge cases Support backlog refinement sessions and sprint planning by ensuring stories meet the Definition of Ready Help prepare discovery materials and documentation for new features or customer needs Organize supporting materials like workflows, screenshots, support cases, and stakeholder notes Serve as a liaison between customer-facing teams and developers, helping ensure issues are well understood before development begins Follow up with stakeholders to resolve outstanding questions or missing information for development work Contribute to internal product documentation and knowledge base articles Skills and Experience needed for success in this role: 3–5 years of experience in business analysis, product support, customer success, or product operations in a SaaS, B2B, or ERP software environment Excellent verbal and written communication skills – you take pride in writing clear documentation that others can act on Proactive and resourceful – you take initiative to schedule meetings, follow up, and get unblocked Strong organizational skills and attention to detail – you can manage multiple work items at once and keep your notes in order Familiarity with Agile software development processes, user stories, and backlog refinement A strong interest in growing your career in product management Experience using tools like Jira, Azure DevOps, Confluence, Salesforce, or similar Experience working with cross-functional teams and facilitating meetings is a plus Knowledge of the security and alarm industry, business operations, or accounting software (AR, AP, inventory, service dispatch, etc.) is a plus Where This is a fully remote, US based position with minimal to no travel required. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits & Perks Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $85,000 to $95,000 USD with an annual bonus plan in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.

Own and optimize end-to-end lifecycle marketing strategies, lead platform migrations, and manage cross-functional teams to improve revenue outcomes. | Extensive experience in lifecycle marketing, deep Marketo expertise, platform migration success, and strong analytical and technical skills. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ Business/Vertical: The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. The Senior Lifecycle Marketing Manager is a critical, high-impact role responsible for driving lifecycle performance, pipeline efficiency, and long-term customer value across a diverse portfolio of SaaS brands. This role directly influences revenue outcomes by improving conversion, velocity, retention, and expansion through data-driven lifecycle strategy and marketing automation excellence. You will own the end-to-end lifecycle marketing strategy — from acquisition through advocacy — while leading complex marketing automation platform (MAP) strategy, with a primary focus on Marketo. This role blends strategic ownership, technical depth, and people leadership, with clear accountability for prioritizing work based on business impact rather than stakeholder demand alone. You’ll partner closely with Demand, Digital, Customer Marketing, Sales, RevOps, and Product teams to deliver the right message to the right customer at the right moment — at scale — while continuously optimizing for measurable performance and ROI. Responsibilities Lifecycle Strategy & Business Impact Own and drive the end-to-end lifecycle marketing strategy across acquisition, nurture, conversion, onboarding, retention, expansion, and advocacy, with clear performance goals tied to pipeline contribution, conversion rates, customer retention, and lifetime value. Translate business priorities into lifecycle programs that materially improve funnel performance, customer engagement, and revenue outcomes. Establish clear success metrics and reporting frameworks to evaluate lifecycle effectiveness, incremental lift, and ROI. Platform Migration & Marketing Automation Leadership Lead the consolidation and migration of multiple brands from various Marketing Automation Platforms (MAPs) into Marketo, owning both strategy and execution across: Campaigns, programs, content, and landing pages Reporting and analytics Scoring models, data architecture, compliance, and governance requirements Own and optimize Marketo instance(s) to meet the needs of individual solution brands, leveraging advanced automation, personalization, dynamic content, and scalable program design. Develop and maintain a clean, scalable data architecture that supports segmentation, scoring, attribution, and closed-loop reporting across the lifecycle. Campaign Execution & Optimization Manage and oversee day-to-day lifecycle and marketing automation activities, including campaign setup, segmentation, scheduling, QA testing, tagging, and deployment of one-time, recurring, triggered, and dynamic campaigns. Continuously optimize existing automated programs and launch new initiatives based on customer insights, behavioral data, and performance trends. Analyze content, messaging, CTAs, landing pages, and funnel performance to inform strategy and drive ongoing improvement. Proactively troubleshoot technical issues related to data integrations, lead scoring, CRM sync, and campaign execution prior to launch. Cross-Functional Partnership Partner closely with Demand and Digital teams to align lifecycle programs with lead quality strategy, acquisition performance, and funnel efficiency. Act as a core lifecycle partner to Customer Marketing, aligning onboarding, retention, expansion, and advocacy programs to customer needs, adoption milestones, and growth opportunities. Collaborate with Sales, RevOps, and Product teams to ensure lifecycle programs support sales motions, customer experience, and roadmap priorities. Prioritization & Operational Excellence Own lifecycle prioritization and roadmap planning, making clear trade-offs based on business impact, resource constraints, and performance data — not just inbound stakeholder requests. Balance short-term execution needs with long-term platform scalability and strategic investments. Create a culture of curiosity, experimentation, and operational rigor, continuously improving how lifecycle work is planned, executed, and measured. Team Leadership Lead, mentor, and grow a team of lifecycle and marketing automation specialists, developing deep subject-matter expertise and a strong ownership mindset. Set clear expectations, provide coaching, and ensure high standards for execution, quality, and accountability across the team. Requirements 7+ years of experience in lifecycle marketing, marketing automation, marketing operations, or a related field; SaaS and/or B2B experience strongly preferred. 3+ years of people leadership experience, including leading teams through platform migrations or complex cross-functional initiatives. Deep Marketo expertise required; Marketo certification strongly preferred. Hands-on experience with multiple MAPs (e.g., HubSpot, Pardot, Eloqua, Acoustic, Marketo) and demonstrated success migrating between platforms. Proven ability to build and execute full-funnel lifecycle strategies that drive measurable business outcomes while adhering to compliance and data governance standards. Strong working knowledge of Salesforce and CRM–MAP integrations supporting personalization and closed-loop reporting. Experience designing scalable data architecture for segmentation, scoring, attribution, and reporting. Strong analytical skills with the ability to translate performance data into actionable strategy and prioritization decisions. Advanced familiarity with HTML/CSS. Excellent project management skills, including intake management, prioritization, and cross-functional stakeholder leadership. Comfortable operating in a fast-paced, high-growth, and evolving environment. Exceptional verbal and written communication skills. Strong attention to detail and operational discipline. MAP and/or Salesforce Admin certifications are a strong plus. Where: Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $130,000 to $140,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Manage a portfolio of healthcare customers, optimize workflows, and lead escalations and renewals. | Requires 4-7 years supporting or delivering EHR platforms, with strong healthcare workflow knowledge and escalation management experience. | At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We’re seeking a Mid-Market- Customer Success Manager to support healthcare organizations using our EHR platform, with a strong focus on revenue cycle workflows, payments, and escalation leadership. This role requires a CSM who is technically fluent in EHR workflows, comfortable leading consultative discussions, and confident owning complex escalations while partnering cross-functionally in an evolving organization. Responsibilities: Own a portfolio of mid-market healthcare customers, accountable for retention, expansion, and customer health Develop deep expertise in our EHR platform, including clinical, operational, RCM, and payments workflows Lead consultative, workflow-driven conversations to assess needs, identify gaps, and recommend best practices Drive adoption and optimization tied to measurable business and financial outcomes Own customer escalations end-to-end, serving as the single-threaded owner and coordinating with Product, Engineering, RCM, Support, and Sales Proactively identify risk and implement mitigation plans Lead Business Reviews focused on usage, workflow efficiency, and financial performance Identify and manage renewal and expansion opportunities Maintain accurate account health and forecasting in Salesforce (or equivalent CRM) Skills and Experience needed for success in this role: 4 –7 years in Customer Success, Account Management, Healthcare Consulting, Implementation, or Support Direct experience supporting or delivering an EHR platform Strong understanding of EHR, RCM, and healthcare payments workflows Proven expertise in escalation management, including executive-level situations Strong cross-functional partnership skills and ability to influence without authority Technical aptitude and comfort getting deep into workflows and data Excellent communication and stakeholder management skills Preferred Background in healthcare billing, claims, or practice operations Experience supporting mid-market healthcare organizations Familiarity with healthcare financial KPIs (AR days, denial rates, collections) Salesforce and Customer Success tooling experience Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $70,000 to $80,000 USD most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Building relationships, developing success plans, and driving product adoption to ensure customer satisfaction and growth. | Experience in service delivery, SaaS account management, and healthcare industry knowledge preferred. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Customer Success Manager you have a strong service delivery project and program management background with deep expertise in healthcare related service delivery. You love establishing best in class service delivery methodologies, standards, tools and processes to ensure that our products are delivered to our customers effectively and efficiently, assuring delivery on time with strong adoption/engagement. Responsibilities: Be a great facilitator and problem solver building relationships internally and externally, focused around enabling customer growth, satisfaction, and product loyalty. Develop strong relationships with key stakeholders of our customers ensuring the best possible customer experience. Monitor customer’s usage of product(s) and services helping grow monthly recurring revenue by driving adoption and identifying new upsell and cross-sell opportunities. Develop individual success plans for each customer to ensure adoption, expansion, and loyalty across your portfolio. Be an expert on the EverHealth Platforms maintaining a deep understanding of our technology and products. Have general knowledge of our EverHealth portfolio of products and how they add values to our customers. Understand customer needs and identify and share best product workflows that help them close process gaps and improve success metrics. Skills and Experience needed for success in this role: Bachelor’s Degree preferred 2-4 years relevant service/relationship management experience Prior SaaS account management experience highly desired, healthcare industry experience is a plus. Experience handling multiple tasks required. A willingness to take initiative and solve problems. An orientation toward constantly improving processes and management best practices. A willingness to share with the team practices at your prior companies that helped create great customer experiences. Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $60,000 - $70,000 USD in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Deliver engaging training sessions, develop training materials, and support customer onboarding and product adoption for security and alarm management software. | Over 5 years of experience in software application training, strong communication skills, and ability to understand technical concepts, with some familiarity or ability to quickly learn security industry practices. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Product Trainer to focus on our Security & Alarm business management software. Bold Group, a division of EverCommerce, serves the electronic security industry with the most comprehensive array of alarm monitoring and integrated business management software solutions tailored to achieve optimal business performance. Bold Group’s product portfolio features the renowned alarm monitoring systems Manitou, Stages™, and SIMS. These leading alarm monitoring systems are complemented by the industry’s top accounting and business management systems: the SedonaOffice suite, AlarmBiller and Managely. *OCCASIONAL TRAVEL REQUIRED* As an Application Trainer, you will play a key role in supporting new and existing Bold Group customers as they learn to use our software. You'll deliver engaging training sessions focused on system setup, day-to-day operations, and best practices. Your responsibilities include guiding customers through standard training programs, leading admin and end-user sessions, assisting with data validation walkthroughs, and helping ensure a smooth onboarding experience. You’ll work closely with internal teams to align training content with project milestones and customer needs. The Application Trainer is responsible for delivering engaging, effective training to new and existing customers using our alarm monitoring and business management software. This role supports successful onboarding and product adoption by providing clear instruction, user-focused learning experiences, and essential product knowledge across our suite of solutions. Responsibilities: Deliver high-level application training to business management customers, virtual or in-person. Lead customer training engagements, onboarding new clients on core software functionality to support successful implementation. Deliver the full training portfolio, including system setup, administration, application usage, add-on modules, and integrations. Assess customers’ existing business processes and workflows and provide guidance on effectively transitioning those processes from legacy systems into Bold Group solutions. Consult with customers to identify implementation use cases, user roles, workflows, and application requirements. Partner with the Learning & Development team to develop, maintain, and manage client-facing training materials, including documentation, agendas, audit checklists, and training resources. Advise customers on process improvements and best practices to maximize product adoption, utilization, and overall satisfaction with Bold Group solutions. Collaborate with Customer Success to deliver in-application training and solutions for at-risk customers, helping to reduce churn and improve retention. Work closely with technical consultants during data conversion and implementation phases to guide data structure, reporting, and configuration best practices. Support customer re-engagement initiatives, including identifying add-on, cross-sell, and upsell opportunities, to enhance customer experience and product value. Serve as a subject matter expert (SME) for Bold Group applications by supporting Sales and Marketing teams as needed. Contribute to industry-facing content, including webinars, white papers, case studies, blogs, and other thought leadership materials. Develop and document application best practices with a focus on user experience and usability. Maintain up-to-date knowledge of Bold Group products, technologies, and industry trends through continuous learning. Represent Bold Group at trade shows, conferences, and customer events, supporting sales efforts as an application SME, as needed. Participate in internal product testing and validation efforts as an application subject matter expert, as needed. Travel up to 10% to customer sites, conferences, or trade shows as required. Skills and Experience needed for success in this role: 5+ years of experience in software application consulting, software training, professional services, product-focused sales, or a related customer-facing role. Strong understanding of security industry best practices or the ability to quickly develop industry expertise. Proven experience delivering customer-facing software application training. Ability to clearly and effectively communicate complex technical concepts to users with varying levels of technical knowledge. Excellent communication, presentation, and influencing skills, including interaction with technical teams, business stakeholders, and executive leadership. Ability to translate business requirements into practical technical solutions. Strong analytical and problem-solving skills, with the ability to systematically investigate issues and propose effective solutions. Exceptional organizational and time management skills. Highly self-motivated, results-driven, and comfortable working independently. Customer-focused mindset with a strong desire to exceed expectations. Experience in a technical role within the alarm monitoring or business management software industry. Familiarity with Bold Group business management systems such as Managely, SedonaOffice, or AlarmBiller. Hands-on experience with ERP implementations, including system configuration, installation, Go-Live support, and a working knowledge of accounting processes. Ability to travel within the U.S. and Canada. Where: [REMOTE / U.S. up to 10% travel] The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States– if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $70,000-85,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Manage a large portfolio of healthcare accounts to drive adoption, retention, and expansion, while serving as the voice of the customer and collaborating across teams. | 7+ years in Customer Success or SaaS, proven success in renewals and expansion, strong discovery and consultative skills, and experience with healthcare or behavioral health preferred. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Strategic Customer Success Manager, that will manage a large book of business (100-200 accounts) comprising both strategic and growth-oriented healthcare organizations. You will be responsible for driving adoption, retention, and expansion across your portfolio while delivering exceptional customer experiences. This role will report to the Sr Manager of Customer Success. Responsibilities: Manage a diverse portfolio of 100-200 healthcare accounts, balancing attention between strategic and growth clients Develop and execute success plans tailored to each customer segment to drive platform adoption and identify and share best product workflows that help them close process gaps and improve success metrics Identify expansion opportunities within existing accounts and collaborate with Sales on upsell strategies Conduct regular business reviews with key stakeholders to demonstrate ROI and value realization Monitor account health metrics to proactively address potential churn risks Serve as the voice of the customer to internal teams, advocating for client needs and feature requests Guide customers through product updates and new feature releases to maximize platform utilization Collaborate with Implementation and Support teams to ensure seamless customer experiences Track and analyze usage patterns to identify opportunities for deeper platform integration Develop scalable approaches for managing a high volume of accounts while maintaining quality engagement Be a great facilitator and problem solver building relationships internally and externally, focused around enabling customer growth, satisfaction, and product loyalty. Develop strong relationships with key stakeholders of our customers ensuring the best possible customer experience. Be an expert on EverHealth products maintaining a deep understanding of our solutions. Skills and Experience needed for success in this role: Bachelor’s Degree preferred 7+ years in Customer Success, ideally in SaaS or HR tech. Proven success with renewals, cross-sell, and expansion strategies. Experience building and executing customer success plans aligned to business goals. Skilled in using and creating playbooks to drive scalable success motions. Strong discovery and consultative skills — able to uncover customer needs and align solutions to long-term vision. Comfortable navigating organizational change and helping others adapt to new ways of working. Experience transitioning from reactive to proactive CS models. Ideal Additional Qualities Executive presence and ability to engage with VP/C-suite stakeholders. Data-driven mindset — uses customer health scores, usage data, and KPIs to inform strategy. Background in behavioral health or healthcare is a strong plus. Experience with customer advocacy and influencing product roadmap through feedback. Strong cross-functional collaboration with Sales, Product, and Support. Natural mentor or coach — able to elevate team thinking and share best practices. Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States– if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $80,000 - $100,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Design, build, and operate scalable lifecycle journeys across email, push, and in-app channels to support customer engagement, retention, and revenue growth. | 4-6+ years in marketing automation or CRM roles with hands-on experience in Braze, strong understanding of segmentation, triggers, personalization, and journey management, plus experience with A/B testing and performance optimization. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help over 600,000 service-based businesses worldwide grow, operate more efficiently, and retain customers. Our solutions span Home & Field Services, Health Services, and Fitness & Wellness, combining business management software, payments, marketing technology, and customer engagement tools. We’re building an extraordinary company and are looking for talented, motivated people to join our team. Learn more about our company, culture, and values at https://www.evercommerce.com/about-us/careers/. Business/Vertical: The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies. About the Role We’re looking for a Marketing Automation Manager to join the EverPro Lifecycle Marketing team, supporting two fast-growing mobile invoicing products: Joist and Invoice Simple. In this role, you’ll be responsible for designing, building, and operating scalable lifecycle journeys that support customer engagement, feature adoption, retention, and revenue growth. You’ll translate lifecycle campaign direction into high-quality execution across email, push notifications, and in-app messaging—ensuring journeys are reliable, maintainable, and effective. This role is ideal for someone who enjoys owning execution and systems, takes pride in quality and operational excellence, and wants to deepen their expertise in marketing automation within a Product-Led Growth (PLG) environment. What You’ll Do Journey Architecture & Automation Design and implement automated lifecycle journeys aligned to onboarding, activation, adoption, retention, and win-back use cases Translate campaign briefs and experience direction into: Channel sequencing and coordination (email, push, in-app) Entry and exit criteria Trigger logic, suppression rules, and timing Ensure journeys are scalable, maintainable, and aligned with platform and data constraints Campaign Execution & Delivery Build and launch lifecycle campaigns in Braze with accuracy and attention to detail Implement segmentation, personalization, and dynamic content QA all campaigns to ensure correctness, compliance, and on-time delivery Support localization builds when needed Quality, Risk & Reliability Own execution quality and delivery standards across lifecycle programs Monitor and troubleshoot data issues, broken journeys, and delivery failures Proactively identify executional risks that could impact customer experience or business outcomes Escalate risks early and recommend mitigation approaches Experimentation & Optimization Support Execute A/B tests and experiments accurately and consistently Ensure test setups align with defined hypotheses and success criteria Validate data integrity and flag anomalies or execution-level insights Support iteration by ensuring experiments are clean, repeatable, and scalable System Leverage & Continuous Improvement Build reusable journey patterns, templates, and documentation Reduce manual work and rework through better system design Improve lifecycle execution efficiency and scalability over time Contribute to shared standards and best practices within the lifecycle team Collaboration Partner closely with Lifecycle Marketing Managers, copywriters, designers, and analysts Provide feasibility guidance and executional recommendations during planning Act as a trusted automation partner, balancing speed, quality, and scalability What We’re Looking For Required Qualifications 4–6+ years of experience in marketing automation, lifecycle marketing, or CRM-related roles Hands-on experience building and managing campaigns in Braze (or similar platforms such as Marketo, HubSpot, Iterable, or Customer.io) Strong understanding of segmentation, triggers, personalization, and automated journeys Experience supporting experimentation (A/B testing) and performance optimization High attention to detail with a strong QA mindset Ability to manage multiple initiatives in a fast-paced, cross-functional environment Strong communication and collaboration skills Nice to Have / Bonus Experience Experience working in a Product-Led Growth (PLG) or B2B SaaS environment Exposure to lifecycle eventing, attributes, or customer data models Experience partnering with Product, Engineering, or Data teams on lifecycle-related use cases Experience contributing to platform standards such as frequency capping, suppression logic, or journey governance Interest in system design, automation scalability, or lifecycle infrastructure stewardship Why Join EverPro Lifecycle Marketing Work on high-impact lifecycle programs that support real customer and revenue outcomes Own meaningful automation and journey design—not just “build tickets” Grow your technical and system design skills in Braze Collaborate with thoughtful marketers, product teams, and data partners Clear growth paths into senior automation or lifecycle system roles Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target compensation for this position is $80,000 - $90,000 per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.

Manage customer implementations, provide training and consulting, and serve as the main point of contact for clients during onboarding. | Requires 2+ years in healthcare or healthcare tech, experience in customer success or solutions roles, and strong communication and problem-solving skills. | Implementation Specialist, EverHealth – REMOTE (US) At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for an Implementation Specialist to focus on our Updox and DrChrono product. In this role you will implement the solution for our customers. Specific responsibilities will include providing training and consulting to our customers and helping them through our process in a timely manner. You will develop our customers’ skills to ensure they complete their implementation feeling confident and comfortable using our software for many years to come. Responsibilities: • Host webinar training sessions joined by multiple customer stakeholders • Serve as your customer’s main point of contact for a 30-90-day period • Manage the overall implementation project to ensure on-time delivery • Provide consultancy to both new and existing customers on best practices in using our software • Respond promptly to inbound phone calls and emails • Identify and escalate priority issues • Manage 20-35 customer projects simultaneously • Become a product specialist to others within the organization • Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs • Work on Mountain and/or Central time from 8 AM to 5 PM from Mondays to Fridays Skills and Experience needed for success in this role: • An Associate’s or Bachelors degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field • At least 2 years of experience working in the healthcare industry, preferably in Healthcare Tech • Experience serving in a customer implementation, customer success, account management, solutions engineering, consulting or sales role • Strong bedside-like manner: can patiently support others through a first-time experience • Excellent verbal and written communication skills • Strong problem-solving skills • Impeccable time management skills Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development through Udemy • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Student Loan Repayment Program Compensation: The target base compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Lead the strategy and delivery of enterprise reporting, manage KPIs, and collaborate with stakeholders to ensure accurate and timely data reporting. | Over 5 years of experience in product management or data analytics, strong stakeholder management skills, familiarity with BI tools and data platforms, and experience in enterprise environments. | EverCommerce is seeking a Data Product Owner to lead the strategy and delivery of our Enterprise Reporting function – the high-level, executive-facing reporting layer that powers strategic decision-making across the company. This role is central to how we communicate key business performance indicators to senior leadership, including our CEO, CFO, Board of Directors, and business unit heads. As the Data Product Manager, you will be responsible for defining the roadmap for enterprise reporting, ensuring consistent and timely delivery of accurate data, and acting as the subject matter expert on EverCommerce’s core KPIs. You’ll work cross-functionally with FP&A, business operations, data engineering, and executive stakeholders to prioritize initiatives, clarify business needs, and ensure alignment across reporting processes. Key Responsibilities Own the Enterprise Reporting Roadmap: Define and manage the strategic direction of high-level reporting products used across the company, with a focus on usability, accuracy, and executive alignment. Lead KPI Stewardship: Act as the SME on all enterprise KPIs – ensuring consistency, clarity, and documentation of definitions and methodologies. Drive Cross-Functional Delivery: Collaborate with analytics, FP&A, and data engineering teams to ensure timely and accurate delivery of quarterly and monthly reporting packages (e.g., for Earnings Calls and Board meetings). Stakeholder Management: Serve as the primary point of contact for senior leaders regarding enterprise reporting needs, data interpretation, and roadmap prioritization. Reporting QA & Governance: Own the QA process and change management protocols for all executive reporting assets to ensure a high standard of data integrity. Continuous Improvement: Identify gaps in data availability, reporting processes, and visualization tools, and work to drive improvements that scale across EverCommerce’s portfolio of businesses. Skills and Experience needed for success in this role: 5+ years of experience in product management, data analytics, or business intelligence, preferably in a multi-brand or enterprise environment Proven experience leading cross-functional data initiatives with executive visibility Deep understanding of business KPIs, financial metrics, and operational reporting Strong project management skills, with experience developing roadmaps and managing stakeholder expectations Excellent communication skills – able to translate complex data topics into clear business language for senior audiences Familiarity with BI tools (e.g., Power BI, Tableau), data platforms (e.g., Snowflake, dbt), and cloud platforms (e.g., AWS, GCP) is a plus Experience in the Payments domain - familiarity with tools, compliance requirements, standards, etc. is a big plus Where: This is a fully remote, US based position with minimal to no travel required. You may be asked to travel up to 4 times per year for quarterly planning. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $90,000 to $105,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.

Designing and delivering sales training programs, creating sales enablement content, analyzing sales processes, and collaborating with cross-functional teams. | Extensive experience in sales enablement, training, and process optimization, with strong leadership and communication skills. | EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Sales Training and Development Manager to focus on our EverPro solutions. We are seeking an experienced and dynamic Sales Trainer to join our team. This role will be pivotal in driving sales performance and productivity through the development and execution of strategies that support our sales team. The ideal candidate will have a proven track record in sales training and development, sales enablement, a deep understanding of sales processes, and exceptional leadership skills. Responsibilities: • Training & Development: Design, deliver, and manage training programs for the sales team, including onboarding, skills development, product knowledge, and sales techniques. • Content Creation: Collaborate with marketing and product teams to create effective sales tools and resources, such as presentations, case studies, sales playbooks, and competitive intelligence materials. • Sales Process Optimization: Analyze sales processes and performance metrics to identify areas for improvement. Implement best practices and tools to enhance sales efficiency and effectiveness. • Technology Management: Evaluate, deploy, and manage sales enablement technologies and tools, such as CRM systems, sales engagement platforms, and analytics tools. • Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the effectiveness of enablement programs and make data-driven recommendations for improvements. • Cross-Functional Collaboration: Work closely with sales leadership, marketing, product management, and other stakeholders to ensure alignment and support for sales initiatives. • Coaching & Mentoring: Provide ongoing coaching and support to sales representatives to help them achieve their targets and professional growth. • Feedback Loop: Establish mechanisms for collecting feedback from the sales team on enablement tools and training programs. Continuously refine and improve based on input and results. • Offsite Training Programs and Events: Plan and execute any training programs and events that require in person involvement; including Sales Kickoff Events and travel on an as needed basis. Skills and Experience needed for success in this role: • Bachelor’s degree in Business, Marketing, or a related field. Advanced degree or certifications in sales enablement or training is a plus. • Proven experience (4+ years) in sales enablement, sales training, or a related role, with a track record of driving sales performance. • Strong understanding of sales processes, methodologies, and best practices. • Excellent communication, presentation, and interpersonal skills. • Ability to analyze data and use insights to drive decision-making and strategy. • Experience with sales enablement tools and technologies (e.g., CRM systems, sales engagement platforms). • Demonstrated leadership skills and the ability to influence and motivate a team. • Highly organized with strong project management skills and attention to detail. Benefits and Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program Compensation: The target base compensation for this position is $100,000 to $115,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Implement and support SaaS solutions for healthcare clients, providing training, consulting, and project management to ensure successful onboarding and ongoing customer satisfaction. | Experience in healthcare industry, customer success or implementation roles, strong communication and problem-solving skills, and ability to manage multiple projects. | Implementation Specialist, EverHealth – REMOTE (US) At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for an Implementation Specialist to focus on our Updox and DrChrono product. In this role you will implement the solution for our customers. Specific responsibilities will include providing training and consulting to our customers and helping them through our process in a timely manner. You will develop our customers’ skills to ensure they complete their implementation feeling confident and comfortable using our software for many years to come. Responsibilities: Host webinar training sessions joined by multiple customer stakeholders Serve as your customer’s main point of contact for a 30-90-day period Manage the overall implementation project to ensure on-time delivery Provide consultancy to both new and existing customers on best practices in using our software Respond promptly to inbound phone calls and emails Identify and escalate priority issues Manage 20-35 customer projects simultaneously Become a product specialist to others within the organization Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs Work on Mountain and/or Central time from 8 AM to 5 PM from Mondays to Fridays Skills and Experience needed for success in this role: An Associate’s or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field At least 2 years of experience working in the healthcare industry, preferably in Healthcare Tech Experience serving in a customer implementation, customer success, account management, solutions engineering, consulting or sales role Strong bedside-like manner: can patiently support others through a first-time experience Excellent verbal and written communication skills Strong problem-solving skills Impeccable time management skills Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development through Udemy Robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Student Loan Repayment Program Compensation: The target base compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Design, deliver, and manage sales training programs, develop sales tools, analyze sales processes, and collaborate cross-functionally to improve sales performance. | Proven experience in sales enablement or training, understanding of sales methodologies, strong communication skills, and experience with sales tools and technologies. | EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Sales Training and Development Manager to focus on our EverPro solutions. We are seeking an experienced and dynamic Sales Trainer to join our team. This role will be pivotal in driving sales performance and productivity through the development and execution of strategies that support our sales team. The ideal candidate will have a proven track record in sales training and development, sales enablement, a deep understanding of sales processes, and exceptional leadership skills. Responsibilities: Training & Development: Design, deliver, and manage training programs for the sales team, including onboarding, skills development, product knowledge, and sales techniques. Content Creation: Collaborate with marketing and product teams to create effective sales tools and resources, such as presentations, case studies, sales playbooks, and competitive intelligence materials. Sales Process Optimization: Analyze sales processes and performance metrics to identify areas for improvement. Implement best practices and tools to enhance sales efficiency and effectiveness. Technology Management: Evaluate, deploy, and manage sales enablement technologies and tools, such as CRM systems, sales engagement platforms, and analytics tools. Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the effectiveness of enablement programs and make data-driven recommendations for improvements. Cross-Functional Collaboration: Work closely with sales leadership, marketing, product management, and other stakeholders to ensure alignment and support for sales initiatives. Coaching & Mentoring: Provide ongoing coaching and support to sales representatives to help them achieve their targets and professional growth. Feedback Loop: Establish mechanisms for collecting feedback from the sales team on enablement tools and training programs. Continuously refine and improve based on input and results. Offsite Training Programs and Events: Plan and execute any training programs and events that require in person involvement; including Sales Kickoff Events and travel on an as needed basis. Skills and Experience needed for success in this role: Bachelor’s degree in Business, Marketing, or a related field. Advanced degree or certifications in sales enablement or training is a plus. Proven experience (4+ years) in sales enablement, sales training, or a related role, with a track record of driving sales performance. Strong understanding of sales processes, methodologies, and best practices. Excellent communication, presentation, and interpersonal skills. Ability to analyze data and use insights to drive decision-making and strategy. Experience with sales enablement tools and technologies (e.g., CRM systems, sales engagement platforms). Demonstrated leadership skills and the ability to influence and motivate a team. Highly organized with strong project management skills and attention to detail. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $100,000 to $115,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.

Designing, delivering, and managing sales training programs, collaborating with cross-functional teams, analyzing sales performance, and supporting sales enablement initiatives. | Bachelor's in Business or related field, 4+ years in sales enablement or training, experience with sales tools and data analysis, strong communication and leadership skills. | Job Description: • Design, deliver, and manage training programs for the sales team, including onboarding, skills development, product knowledge, and sales techniques • Collaborate with marketing and product teams to create effective sales tools and resources, such as presentations, case studies, sales playbooks, and competitive intelligence materials • Analyze sales processes and performance metrics to identify areas for improvement • Implement best practices and tools to enhance sales efficiency and effectiveness • Evaluate, deploy, and manage sales enablement technologies and tools, such as CRM systems, sales engagement platforms, and analytics tools • Develop and monitor key performance indicators (KPIs) to measure the effectiveness of enablement programs and make data-driven recommendations for improvements • Work closely with sales leadership, marketing, product management, and other stakeholders to ensure alignment and support for sales initiatives • Provide ongoing coaching and support to sales representatives to help them achieve their targets and professional growth • Establish mechanisms for collecting feedback from the sales team on enablement tools and training programs • Plan and execute any training programs and events that require in-person involvement; including Sales Kickoff Events and travel on an as needed basis Requirements: • Bachelor’s degree in Business, Marketing, or a related field • Advanced degree or certifications in sales enablement or training is a plus • Proven experience (4+ years) in sales enablement, sales training, or a related role, with a track record of driving sales performance • Strong understanding of sales processes, methodologies, and best practices • Excellent communication, presentation, and interpersonal skills • Ability to analyze data and use insights to drive decision-making and strategy • Experience with sales enablement tools and technologies (e.g., CRM systems, sales engagement platforms) • Demonstrated leadership skills and the ability to influence and motivate a team • Highly organized with strong project management skills and attention to detail Benefits: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program

Support product positioning, develop go-to-market strategies, and analyze customer journey and payment adoption metrics for a SaaS platform. | Requires 5+ years in product marketing, SaaS/payments experience, cross-functional collaboration skills, and strong analytical and communication abilities. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We’re looking for a Product Marketing Manager to support Invoice Simple, who will own the positioning, messaging, and go-to-market strategy for our payment experiences. This role sits at the intersection of product, growth, and revenue, translating payment features (cards, ACH, instant payouts, tap to pay and more) into clear customer value for solopreneurs and very small businesses. You’ll lead launches, craft compelling narratives that drive payment adoption and monetization, use data and customer insight to sharpen pricing, packaging, and conversion. In short: you make paying invoices faster, easier, and more profitable—for our customers and for us You’ll partner closely with Product, Marketing, Customer Experience to position payments as a core growth lever within Invoice Simple Key Responsibilities • Own payments positioning and messaging for Invoice Simple, ensuring clear articulation of value, differentiation, and business impact for service-based customers. • Monitor competitive landscape and market trends within embedded payments translating insights into actionable positioning updates • Partner with Product Management to bring new payments features and enhancements to market, including GTM strategy and launch planning in different markets • Develop a deep understanding of the end-to-end payments customer journey from signup through activation, processing, and ongoing usage - and use that understanding to identify friction points, optimize conversion, and inform GTM strategy. • Own payment adoption KPIs, including overall payment usage and feature-level adoption (e.g., cards, ACH, instant payouts), setting targets, tracking performance, and driving cross-functional initiatives to improve activation, conversion, and sustained usage. • Translate payments performance data into actionable insights, connecting marketing campaigns and enablement efforts to activation lift, processing volume, and retention outcomes. • Develop customer-facing messaging that highlights automation, cash flow improvement, fee transparency, and operational efficiency. • Support content and lifecycle marketing efforts (email, in-app, education hubs, webinars) to educate customers and drive activation. • Serve as the subject matter expert on payments buyers and users, leveraging customer insights, usage data, sales feedback, and market research. • Align with EverPro leadership on payments strategy and ensure consistency with broader portfolio initiatives. Experience and Skills: • 5+ years of product marketing experience; payments software or SaaS experience highly desired • Proven ability to lead cross-functional collaboration across sales, product, and marketing teams to identify, position, and execute cross-sell and upsell strategies across the portfolio • Exceptional customer centricity and appetite to engage with prospects and customers • Strong communication, presentation development and delivery skills • Solid analytical skills with ability to derive strategic decisions based on data • Strong interpersonal skills, careful attention to detail, and ability to drive consensus • Independent, self-starter with a sense of urgency and deep customer centricity • Strong project management skills and attention to detail who thrives in a fast-paced environment • Bachelor’s degree in business, marketing, communications, or related field. Benefits & Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Day 1 robust health and wellness benefits, including an annual wellness stipend • 401k with company match • Annual wellness stipend • Flexible and generous paid time off • Employee Stock Purchase Program Compensation: The target base compensation for this position is $90,000 to $110,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Develop and execute multi-channel demand generation strategies, manage campaigns, and optimize lead nurturing to drive pipeline growth. | 7+ years in B2B SaaS demand generation, proficiency with marketing automation platforms like HubSpot, Marketo, Salesforce, and experience in omni-channel marketing campaigns. | EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are looking for a Growth Marketing Manager to join our EverPro Marketing team, the largest portfolio of our EverCommerce organization, focusing on solving the needs of home service professionals. In this role, you will be tasked with becoming an expert in Field Service Management Software as it relates to our portfolio, hyper-focused on owning, creating, executing, and optimizing multi-channel campaigns that drive qualified leads, expand our pipeline, and ultimately contribute to ambitious revenue growth goals across serval key software solutions. This role requires a data-driven approach, B2B SaaS expertise, and an understanding of the unique challenges and opportunities in the Field Service Management industry. You’ll collaborate closely with Sales, Product, and Marketing Channel-specific SMEs (subject matter experts) to ensure a cohesive, effective demand generation strategy, improving funnel health, speed to conversion, contributing to overall revenue growth. Key Responsibilities: Demand Generation Strategy: Develop and implement end-to-end demand generation strategies across several software solutions, that align with EverPro’s business goals, focusing on scalable lead generation and nurturing initiatives. Identify and prioritize high-impact channels, including email marketing, paid media, SEO, content, social media and site CRO. Campaign Development and Execution: Design and manage integrated marketing campaigns (traditional, digital and events) to build brand awareness, generate leads, and nurture prospects through the buyer’s journey. Create targeted and segmented campaigns to reach high-value accounts in collaboration with Sales, Product, and Marketing support teams. Lead cross-functional initiatives to create compelling assets and messaging tailored to specific audience segments and buyer journey stages. Lead Nurturing & Pipeline Management: Build, optimize, and manage lead nurturing programs to ensure prospects are effectively engaged and moved through the pipeline to exceed target KPIs and maximize marketing spend ROI. Monitor lead flow and conversion rates at each funnel stage, optimizing processes and content to ensure maximum efficiency and alignment with Sales. Data and Lead Analysis: Leverage data analytics tools (e.g., PowerBI, HubSpot, Salesforce, Marketo, and others) to monitor campaign performance, identify growth opportunities, and optimize conversion rates across acquisition channels. Work with operations teams on lead scoring models to prioritize prospects based on engagement, intent signals, and conversion likelihood. Implement and troubleshoot end-to-end lead tracking systems to ensure accurate attribution from marketing touchpoints to closed deals. Analyze funnel performance and conversion metrics to identify drop-off points and design A/B tests or nurture strategies that improve lead-to-customer conversion rates. Collaborate with sales, operations and product teams to align data insights with pipeline forecasting, customer segmentation, and lifecycle marketing initiatives. Partnership Marketing: Collaborated with cross-functional teams to align partnership strategies with overall business goals, ensuring seamless integration of partner solutions into marketing programs. Developed and delivered impactful partner enablement resources, increasing partner engagement and driving mutual revenue growth. Analyzed partnership performance data, providing actionable insights to optimize future collaborations and maximize ROI Analytics & Reporting: Track, measure, and report on both holistic and individual campaign performance, using metrics to drive insight-based optimizations across channels and tactics. Develop dashboards, strengthen insights and provide regular reporting on KPIs, campaign ROI, and pipeline contribution using platforms like HubSpot, Salesforce, Marketo, Heap, Pendo and Google Analytics. Sales & Marketing Readiness: Work closely with Sales leadership to ensure demand generation strategies align with sales priorities and pipeline goals. Collaborate on target account lists, lead scoring criteria, and qualification processes to drive seamless lead handoff and enhance lead-to-revenue speed and conversion rates. Maintain regular communication channels with Sales to gather feedback on lead quality, campaign effectiveness, and messaging relevance. Use insights to adjust marketing strategies and ensure campaigns are continuously optimized to meet overarching business goals and revenue objectives. Collaborate with Product, Marketing support, and Sales teams to create relevant, high-impact campaigns for each stage of the sales funnel, including case studies, solution briefs, demo scripts, and webinar presentations. Close collaboration with our Product Marketing Manager to provide Sales with insights on market trends, customer needs, and competitor positioning to ensure they have up-to-date information to engage prospects and differentiate EverPro solutions effectively. Collaboration with Cross-Functional Teams: Partner with Sales to ensure seamless lead handoff, effective follow-up, and alignment on lead scoring and qualification criteria. Collaborate with Product and Marketing support SMEs to produce messaging, content, and product positioning that speaks to the unique needs of field service management professionals. Manage agency partner relationships through aligning internal stakeholders, managing projects, tracking budgets and KPIs, and developing reporting to ensure business objectives and investment targets are met or exceeded. Continuous Optimization & Innovation: Regularly test, analyze, and refine demand generation initiatives and tactics, optimizing elements such as content, channels, and targeting based on performance. Stay current with industry trends, emerging digital marketing strategies, and competitor activities to keep EverPro’s marketing efforts innovative and effective. Qualifications: Bachelor’s degree in Marketing, Business, or a related field; advanced degree a plus. 7+ years of experience in B2B demand generation, in SaaS or technology, with a proven track record of driving pipeline growth. Deep experience with marketing automation, CRM platforms, and demand generation tools (e.g., HubSpot, Marketo, Salesforce). Proven success in designing and executing highly effective omni-channel lead generation campaigns and nurturing programs. Strong analytical and quantitative skills with a focus on using data to drive insights and optimizations to existing campaigns and to identify industry trends, market and channel expansion opportunities. Knowledge of field service management or experience marketing to service-based businesses is highly desirable. Excellent communication and project management skills with the ability to collaborate cross-functionally, manage teams and multiple projects. Ability to multi-task and prioritize effectively in a fast-paced, highly matrixed environment Outstanding communication, interpersonal and presentation skills Excellent organizational time, and team management skills Where: Remote - US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target compensation for this position is $95,000 - $115,000 per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Own payments positioning, develop go-to-market strategies, and optimize customer journey for payment features within Invoice Simple. | 5+ years in product marketing, SaaS or payments experience, strong cross-functional collaboration, and data-driven decision-making skills. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We’re looking for a Product Marketing Manager to support Invoice Simple, who will own the positioning, messaging, and go-to-market strategy for our payment experiences. This role sits at the intersection of product, growth, and revenue, translating payment features (cards, ACH, instant payouts, tap to pay and more) into clear customer value for solopreneurs and very small businesses. You’ll lead launches, craft compelling narratives that drive payment adoption and monetization, use data and customer insight to sharpen pricing, packaging, and conversion. In short: you make paying invoices faster, easier, and more profitable—for our customers and for us You’ll partner closely with Product, Marketing, Customer Experience to position payments as a core growth lever within Invoice Simple Key Responsibilities • Own payments positioning and messaging for Invoice Simple, ensuring clear articulation of value, differentiation, and business impact for service-based customers. • Monitor competitive landscape and market trends within embedded payments translating insights into actionable positioning updates • Partner with Product Management to bring new payments features and enhancements to market, including GTM strategy and launch planning in different markets • Develop a deep understanding of the end-to-end payments customer journey from signup through activation, processing, and ongoing usage - and use that understanding to identify friction points, optimize conversion, and inform GTM strategy. • Own payment adoption KPIs, including overall payment usage and feature-level adoption (e.g., cards, ACH, instant payouts), setting targets, tracking performance, and driving cross-functional initiatives to improve activation, conversion, and sustained usage. • Translate payments performance data into actionable insights, connecting marketing campaigns and enablement efforts to activation lift, processing volume, and retention outcomes. • Develop customer-facing messaging that highlights automation, cash flow improvement, fee transparency, and operational efficiency. • Support content and lifecycle marketing efforts (email, in-app, education hubs, webinars) to educate customers and drive activation. • Serve as the subject matter expert on payments buyers and users, leveraging customer insights, usage data, sales feedback, and market research. • Align with EverPro leadership on payments strategy and ensure consistency with broader portfolio initiatives. Experience and Skills: • 5+ years of product marketing experience; payments software or SaaS experience highly desired • Proven ability to lead cross-functional collaboration across sales, product, and marketing teams to identify, position, and execute cross-sell and upsell strategies across the portfolio • Exceptional customer centricity and appetite to engage with prospects and customers • Strong communication, presentation development and delivery skills • Solid analytical skills with ability to derive strategic decisions based on data • Strong interpersonal skills, careful attention to detail, and ability to drive consensus • Independent, self-starter with a sense of urgency and deep customer centricity • Strong project management skills and attention to detail who thrives in a fast-paced environment • Bachelor’s degree in business, marketing, communications, or related field. Benefits & Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Day 1 robust health and wellness benefits, including an annual wellness stipend • 401k with company match • Annual wellness stipend • Flexible and generous paid time off • Employee Stock Purchase Program Compensation: The target base compensation for this position is $90,000 to $110,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

The Implementation Specialist will onboard new customers to the EverHealth platform, providing training and consulting to ensure a smooth transition. They will manage the onboarding project, coordinate with engineers, and serve as the main point of contact for customers. | Candidates should have an Associate’s or Bachelor's degree in a relevant field and a minimum of 2 years of experience in Healthcare Tech, particularly in onboarding or customer success roles. Strong communication, problem-solving, and time management skills are essential. | At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for an Implementation Specialist to focus on EverHealth solutions. In this role you will onboard our new customers to the EverHealth platform (solution determined based on experience and need at time of hire). Specific responsibilities will include providing training and consulting to our customers and helping them onboard in a timely manner. You will develop our customers’ skills to ensure they graduate onboarding feeling confident and comfortable using our software for many years to come. Responsibilities: Host webinar training sessions joined by multiple customer stakeholders, providing consultancy to both new and existing customers. Serve as your customer’s main point of contact for a 60-90-day period Manage the overall onboarding project to ensure on-time delivery- including coordinating with our engineers for data migration needs, scheduling consulting sessions, facilitating partner integration engagements, and more. Respond promptly to inbound phone calls and emails Identify and escalate priority issues Manage multiple customer projects simultaneously Support learning content creation to support our ongoing digital learning initiative Be willing to travel up to 15% to support in-person customer engagements Become a product specialist to others within the organization- this means not only being the customer’s trusted advisor on best product practices but also being your peers’ trusted advisor on the product as well! Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs Skills and Experience needed for success in this role: An Associate’s or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field Minimum 2 years of experience working in Healthcare Tech, namely in an onboarding/implementation or customer success role Strong bedside-like manner: can patiently support others through a first-time experience Excellent verbal and written communication skills Strong problem-solving skills Impeccable time management skills Project Management experience a strong plus Experience with Salesforce, Taskray, and ChurnZero or similar tools a strong plus Where: REMOTE, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits & Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Robust health and wellness benefits, including an annual wellness stipend 401k or RRSP with company match Annual wellness stipend Flexible and generous paid time off Employee Stock Purchase Program Compensation: The target base compensation for this position is $50,000 to $70,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost saving.

Develop, test, deploy, and maintain software for the DrChrono EHR platform, participate in agile ceremonies, mentor team members, and contribute to requirement estimation and documentation. | 5+ years professional experience, 3+ years backend Python/Django, 3+ years frontend JavaScript with React and TypeScript, test automation experience, relational database knowledge, strong communication and mentoring skills. | EverHealth - Software Engineer – Remote At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for a Software Engineer to focus on our DrChrono EHR platform. Our mission is to build a technology platform that enables medical practices of all sizes to make care more informed, more personalized, more interactive, and more adaptable. Our platform has been used by thousands of physicians who in turn have provided care to millions of patients. Our products can be completely tailored to any medical practice—small, large, or specialty—and are open to third-party innovation via a robust API. Our people and the enthusiasm for healthcare is contagious. We’re one of the most tech-forward healthcare players in the EHR industry and our philosophy “more time with patients, less time doing paperwork” drives constant innovation throughout the company. We believe that high-quality, innovative software is built by craftspeople in a collaborative workshop environment, rather than by workers on an assembly line. Our team values passion and dedication over drudgery and busywork. To us, crafting software is a way of life, not just a job. If you share our passion for breaking new ground every day, while delivering cutting edge software solutions, and are driven to continuously improve your craft while striving for perfection each and every day, then we may have a spot for you. In this role, you will work alongside other developers, quality assurance testers, and product owners on one of our agile teams to deliver a highly stable, quality software product to our customers. Responsibilities: A Software Engineer is responsible for participating in all aspects of the DrChrono software development lifecycle for both new application development and existing system maintenance. These activities include but are not limited to: • Requirements Gathering/Documentation • Requirements Estimation • Software Development • Automated Unit Testing • Software Deployment • Software Demonstrations • Systems Documentation • Daily Stand Ups • Retrospectives • Developer Mentoring/Pairing • Prototyping Essential Job Functions • Code/Test/Deploy Software 70% • Mentoring/Pairing/Code Reviews 20% • Requirement Estimation & Software Spikes 5% • Meetings/Presentations/Demos 5% Skills and Experience needed for success in this role: • 5+ years of professional software development experience. • 3+ years' experience writing production backend code in Python and Django • 3+ years' experience doing front-end web development using HTML, CSS, and modern JavaScript • 2+ years' experience with React and Typescript • 3+ years of experience with Test Automation, Mocking, Stubs, etc • Experience with Relational Databases (MySQL, PostgreSQL, MariaDB, or other) • Demonstrates expertise in algorithms, refactoring and engineering best practices (DRY, SOLID, etc) • Proficiency with Git • Propensity to overcome challenges and solve “hard” problems • Internal drive for continuous improvement (knowledge, standards, best practices) • Desire to coach and mentor less experienced team members • Experience conducting code reviews • Strong communication skills with the ability to adjust communication to fit the audience • Relentless desire to deliver, say what you’ll do and do what you say • Bachelor or Master Degree in Computer Science is preferred or equivalent experience Nice to Haves: • Test driven development experience • Experience with Agile and Scrum development methodologies • Experience with Developer experience AI tools Where: This is a fully remote, US based position with minimal to no travel required. You may be asked to travel up to 4 times per year for quarterly planning. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program Compensation: The target base compensation for this position is $105,000- 120,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Manage solution delivery and data conversion teams to ensure customer success and improve service delivery processes. | 8+ years leading client-facing teams in B2B SaaS, Salesforce implementation experience with admin certification, strong communication skills, and ability to manage multiple projects. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ As a Manager, Solution Delivery you will manage our solution delivery and data conversion teams. The ideal candidate will have 8+ years of experience leading client- facing teams in an organization that delivers B2B SaaS products. This person sits on the Implementation and Onboarding Team at EverPro and should be passionate about enabling our customers success & health, in addition to driving customer loyalty and advocacy through the adoption of our software and services. What we are looking for: • Seasoned client care leader with prior experience being accountable with named accounts in a professional service and/or technical support environment • Are technically competent including general understanding of IT and enterprise software, specifically SaaS, networking, hardware and Implementations • Experience implementing Salesforce solutions and managed packages • Have working knowledge of enterprise integrations and data migration methods • Comfortable interacting with all levels of management and roles within the client organization • Experience operator with prior experience scaling a customer facing organization • Ability to effectively prioritize, escalate and own customer issues as required • Excellent communication and presentation skills to effectively explain strategy, business recommendations or solutions to a customer’s problems • Ability to learn and assimilate technical information quickly What you will do: • Lead and motivate a robust team of onboarding consultants, solution engineers and product care advocates • Be accountable to provide expert knowledge of our products & services to customers • Develop methods to deliver ongoing support to ensure customer success • Drive to continually improve our internal process for service delivery & product care • Own and provide detail review of service & support metrics • Establish scalable processes to identify, troubleshoot and resolve issues encountered by user, confirm and report bugs • Become a partner, acting as a liaison with our New Business Sales, Product Management and Engineering teams Desired background: • Bachelor’s degree in Business, Information Systems, or related field (MBA or PMP is an asset) • 5+. Years of Salesforce implementation experience with at least 2+ years in a leadership or management role • Proven success managing multiple concurrent projects and teams. • Salesforce admin certification • Data analytics & reporting • Experience in B2C, SAAS, or SMB market • Proven record designing, building, and optimizing features for SaaS products • Knowledge of home improvement industry or similar businesses Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program Compensation: The target base compensation for this position is $120,000 - $140,000 USD per year + bonus in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Lead the design, configuration, testing, and deployment of Workday modules while ensuring high-quality user experience and security. Partner with various teams to gather requirements and drive cross-functional system alignment. | Candidates should have 5+ years of experience in HRIS or People Technology roles with expertise in Workday configuration. Familiarity with AI tools and strong communication skills are also essential. | EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are seeking a detail-oriented and tech-savvy Sr. People Technology Analyst to join our People Technology team. In this role, you will serve as a Workday subject matter expert, with an emphasis on optimizing and expanding its capabilities. You will also play a key role in implementing and operationalizing people tools and automations that enhance the employee experience and drive efficiency across people processes. You: In this role you will need the technical ability to understand complex system requests combined the functional ability to discuss with non-technical stakeholders. You are well organized, a problem-solver, pro-active, and have an understanding of people programs such as onboarding and offboarding, performance management, payroll, time and attendance, recruiting and benefits. This is a great opportunity for someone who is motivated, has a strong balance of technical and functional experience, and has a passion for building new processes and programs. Core Responsibilities: Workday Expertise Lead the design, configuration, testing, and deployment of Workday modules, system security setup, and reporting enhancements Lead Workday Extend application design, development, deployment, and ongoing support, ensuring high-quality user experience and security Partner with People, Finance, Operations and Engineering teams to gather requirements, design end-to-end workflows, and drive cross-functional system alignment Perform ongoing Workday system maintenance, audits, and upgrades; ensure data integrity and compliance with internal policies Lead periodic reviews, control testing, remediation, and continuous monitoring of ITGC controls to identify and mitigate risks Ability to build and troubleshoot Workday integrations across domains such as payroll, compensation, performance, benefits, and case management using EIB, Studio, Cloud Connect, RaaS, SOAP/REST APIs, and Workday Orchestrate AI Integration & Innovation Evaluate and implement AI and automation tools that enhance the employee experience and drive operational efficiency. Educate stakeholders on emerging AI capabilities and how they can be leveraged across the employee lifecycle Project & Stakeholder Management Lead or contribute to cross-functional technology projects with multiple stakeholders and tight deadlines Translate business needs into functional requirements, user stories, and test cases Act as a trusted partner and advisor to HR stakeholders Oversee third-party consultants and partner with them to drive projects forward Skills & Requirements: 5+ years of experience in HRIS or People Technology roles, with deep hands-on expertise in Workday configuration and testing methodologies. 3+ years of experience in Benefits, Payroll, and/or Advanced Compensation. Experience with Workday Extend, Integrations and/or Security preferred. Proven experience implementing or supporting AI tools or intelligent automation within HR or enterprise systems. Experience with tools like Jira or other ticketing systems. Workday certifications (e.g., Core HCM, Advanced Compensation, Reporting) preferred. Experience with tools like Microsoft Copilot, ChatGPT, or other LLM-based HR applications preferred. Familiarity with scripting or automation tools (e.g., Workday Studio, EIBs, RPA platforms). Strong understanding of security practices, regulatory compliance, and audit lifecycle (e.g., SOX, HIPAA or PCI). Experience working with third-party Workday consulting agencies. Strong understanding of data privacy, system security, and governance best practices. Ability to manage multiple priorities and projects in a fast-paced environment. Excellent communication, problem-solving, and stakeholder management skills. Where: Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Continued investment in your professional development Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Flexible and generous (FTO) time-off Employee Stock Purchase Program Compensation: The target base compensation for this position is $130,000 to $140,000 USD per year with a variable component in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!