Salesforce

The Field Events Senior Analyst will support the strategic planning, execution, and oversight of MuleSoft marketing programs in the US. This role involves program management, analysis, tracking, and reporting for strategic marketing initiatives with a focus on field marketing activations. | Candidates should have a bachelor’s degree or equivalent experience, preferably in Marketing, Communications, or Business. A minimum of 3 years of high-tech sales or marketing experience, along with 2 years of event planning experience, is preferred. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Description The MuleSoft field marketing team is responsible for crafting and delivering high impact marketing programs and events that focus on MuleSoft’s transformational solutions for our most senior-level customers. We do this by engaging IT staff and decision markers with engaging content and experiences. The Field Events Senior Analyst role will support the strategic planning, execution and oversight of MuleSoft marketing programs in the US. This position is responsible for program management, analysis, tracking and reporting for strategic marketing initiatives with an emphasis on field marketing activations. Responsibilities: Act as the strategic marketing liaison into the MuleSoft sales teams, including the representation and strategic positioning of key industry executive programs, webinars, workshops, strategic, third-party and ancillary events, web and direct mail programs. Work closely with the Marketing Director to manage weekly sales newsletter, presenting the market strategy, campaign results and new programs to sales stakeholders - BDRs, RVPs and AVPs to help build the sales pipeline and close business. Drive regional quarterly campaigns to build interest in field executive program events and post-event lead development. Evaluate, measure and report on strategic effectiveness and return on investment for program efforts. Own campaign operations such as campaign creation, event registration management and email. Ability to work on multiple, simultaneous marketing programs that require both critical thinking as well as high-speed tactical execution. Ability to lead cross-functional programming efforts with Industry, Cloud, Corporate Marketing, Partner Alliances Sales and Marketing teams. Quickly recognize, adapt and respond to changing market and company environments. Excellent verbal and written communication skills, have the ability to communicate with team members at varying levels of management, conceptually and tactically. Required Skills: Bachelor level degree or equivalent experience preferably with a Marketing, Communications or Business emphasis. 3+ years of high-tech sales or marketing experience, preferably in a field sales facing role. 2+ years event planning experience of in-person marketing events is preferred. Solid understanding of Salesforce, or other CRM applications, Splash, and Google Suite preferred. Travel may be required. Desired Skills: Strong project management skills and an ability to develop and deliver outstanding campaigns and programs within a very high velocity, shifting environment. Excellent verbal and written communication skills, have the ability to communicate with team members at varying levels (including Executive leadership), conceptually and tactically. Ability to work independently against tight deadlines in a fast-paced, changing environment keeping a sharp eye on detail and accuracy. Be a self-starter, highly motivated, able to “turn on a dime:, think through problems to come up with innovative solutions. Experience successfully collaborating with external vendors and external marketing agencies. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead strategic planning, financial management, workforce and vendor operations, and executive communications to drive organizational efficiency and alignment for the CDO organization. | 12+ years in business operations or strategy roles in large tech companies, managing large budgets, leading strategic planning and organizational transformation, with strong executive communication and leadership skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Chief Data Officers (CDO) organization (Data Solutions) is at the epicenter of Salesforces data-driven transformation to build the agentic enterprise and enable effective decision making for the enterprise. We are looking for a Senior Director, Strategy & Operations, to serve as the business operations leader for this critical organization. This role is a strategic partner to the CDO, effectively acting as the Chief of Staff for the entire organization. You will be responsible for translating the CDOs vision into an operational reality, ensuring the organization runs with world-class efficiency, financial discipline, and strategic alignment. Your leadership will be essential in managing a significant annual budget and enabling the CDO organization to scale, innovate, and deliver exceptional value to Salesforce and its customers. This is a high-visibility, high-impact role for a proven operational leader who can balance strategy with tactical execution. Key Responsibilities Strategic Planning & Goal Management: • Lead the CDO organizations annual V2MOM (Vision, Values, Methods, Obstacles, Measures) strategic planning process, ensuring tight alignment with overall company goals. • Design and manage the framework for tracking progress against V2MOM measures and organizational KPIs, reporting on business impact and value delivery to executive leadership. • Drive operational accountability for consistent, repeatable updates to V2MOM status from executives in the CDO org and peer groups with shared delivery goals. ​Financial & Budget Management: • Direct the end-to-end financial management of the CDO organization, including the strategic planning and stewardship of a $XXXM+ annual budget across workforce and program spend. • Lead annual financial planning, quarterly forecasting, and monthly variance analysis in close partnership with the Finance team. • Provide strategic recommendations for resource allocation, cost optimization, and investment tradeoffs to maximize ROI. • Build robust processes for managing initial budget allocation and changes to ensure integrity and transparency for all financial management decisions in the organization Workforce, Talent, & Organizational Transformation: • Lead strategic organizational design and transformation initiatives for the CDO organization, with a key focus on upskilling for an AI-first era. • Partner with Employee Success and Recruitment to build and execute a holistic talent strategy that anticipates and closes skill gaps, particularly in data science, AI/ML engineering, and product & software engineering roles. • Oversee talent management operations, including onboarding, performance management cycles, and employee engagement programs, to foster a culture of innovation and equality. • Build robust processes and operations to create visibility into workforce capacity and allocations. Partner closely with Technical Program Management organizations to align workforce capacity to allocated programs and products. ​Vendor & Procurement Operations: • Manage the complete lifecycle of vendor relationships with peer VPs and their leaders, from selection and negotiation to performance management and contract renewals. • Lead procurement operations for the organization, ensuring compliance with Salesforce procurement policies and achieving optimal value for software, services, and contingent labor. Executive Communications: • Develop and manage the executive communications strategy for the CDO, including content and preparation for C-level reviews, board meetings, customer engagements, and org presentations. • Craft compelling narratives and data-driven presentations that articulate the CDOs vision and organizational priorities. Operating Leadership: • Design and manage the business rhythm of the organization, including leadership team meetings, business reviews (QBRs), and operational check-ins. • Act as a trusted advisor and proxy for the CDO, handling complex operational challenges to ensure the organization runs smoothly. • Lead high-priority, cross-functional special projects on behalf of the CDO, pulling together virtual teams to drive execution for critical new opportunities. Required Qualifications • 12+ years of experience in business operations, strategy, finance, or a Chief of Staff role within a fast-paced, large-scale technology company. • Demonstrated experience managing a large, complex P&L or budget (e.g., $100M+ annually) with a high degree of financial acumen and accountability. • Proven operational expertise in workforce planning, vendor management, and procurement processes. • Experience leading strategic planning (e.g., V2MOM, OKR setting) and driving organizational transformation initiatives. • Exceptional executive communication skills: Ability to craft and deliver clear, concise, and compelling messages for senior-level audiences (both written and verbal). • Superior strategic thinking: A track record of translating high-level strategy into actionable operational plans and executing them flawlessly. • Strong leadership and influencing skills: Ability to build trust, navigate a matrixed environment, and influence stakeholders at all levels without direct authority. • Bachelors degree in Business, Finance, Operations, or a related field. Preferred Qualifications • MBA or other advanced degree. • Experience in organizational design focused on technical or AI-driven teams. • Experience working directly in or supporting a data, analytics, engineering, or AI organization. • Deep knowledge of the Salesforce ecosystem, products, and business model. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $214,800 to $327,600.

Lead and manage a team of engineers to build and maintain large scale distributed cloud services on Google Cloud, collaborating cross-functionally to deliver high-quality software products. | Bachelor's or Master's in CS or equivalent, experience leading software development projects with strong programming skills in Java/Python/Go, cloud and distributed systems expertise, service ownership at scale, and leadership/mentoring experience. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce and Google Cloud have embarked on a groundbreaking partnership worth $2.5 billion to revolutionize customer relationship management (CRM) through advanced artificial intelligence (AI). By integrating Google's Gemini AI models into Salesforce's Agentforce platform, we're enabling businesses to harness multi-modal AI capabilities—processing images, audio, and video—to deliver unparalleled customer experiences. Join our team of talented engineers and help us advance the integration of Salesforce applications on Google Cloud Platform (GCP). You will have the unique opportunity to work at the forefront of IDP, AI and cloud computing and contribute to enabling a full suite of Salesforce applications on Google Cloud. You will get an opportunity to build a platform on GCP to enable agentic solutions on Salesforce. Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience of delivering large scale systems, and experience of owning service at very high scale in efficient and automated way. Responsibilities • Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies • Manage, hire and nurture world class team of 5-10 people to deliver cloud frameworks, infrastructure automation tools, workflows, and validation platforms on our public cloud platforms • Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers • Be technically involved and work closely with product owner and architect to build the best in class services and systems at scale • Provide technical guidance, career development, and mentoring to team members • Encourage ideas, have your point of view and lead with influence • Make critical decisions, innovate aggressively while managing risk and ensure the success of the product • Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity • Daily management of stand-ups as the ScrumMaster for 1 or 2 engineering teams • Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain understanding of the deeply technical product as well as to keep your technical acumen sharp • Determine root-cause for all production level incidents and write corresponding high-quality RCA reports Experience/Skills Required • Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience • Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption • Experience in one (and preferably more) of the following languages: Java, Python, or Go • Experience working with AIOps or AI SRE related tooling to automate Incident resolutions • Should have experience using and running monitoring systems like Prometheus, Splunk, Grafana, Zipkin, OTEL or similar systems. • Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc • Working knowledge of Kubernetes, service mesh and other modern technologies/services on public cloud is desirable • Service ownership experience of cloud based distributed services running at B2C scale • Experience in hiring, mentoring and leading engineers • Outstanding written and oral communication skills, including experience presenting to executive leadership and handling sensitive, critical issues. • Experience working in scrum/agile development environment. Agile mindset, ability to iterate, take risks and evolve. • A strong adherent to software engineering best practices which enable building world class products such as unit testing, modular code, right abstractions, continuous integration mindset etc • Strong data structure and algorithms skills and extensive programming experience, preferably in object oriented languages. • Define service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Develop and manage strategic enterprise accounts in manufacturing, build relationships with key stakeholders, drive sales growth, and coordinate internal resources to meet customer needs. | At least 10 years of full cycle sales experience including 5 years in enterprise sales, ability to manage large accounts and strategize with extended teams, with strong leadership and sales skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Description Job Description Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. Vertical This role will be specifically selling into accounts within the Manufacturing Industry, which includes automotive, utilities, energy, oil, and gas. Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You May Be Aligned To The Following Clouds • Slack • NetZero Cloud • Tableau • Marketing Cloud • Specialization Cloud • Digital Day to Day Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives • Coordinate internal Salesforce resources to meet customer business needs • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment • Share Salesforce value proposition for existing and/or new customers • Drive growth within an existing assigned account Preferred Qualifications • 10 years of full cycle sales experience, at least 5 years in Enterprise Sales • Management of one large key account • Ability to strategize with a large extended team • Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; • Health, life insurance, retirement saving plan • Monthly wellness allowance • Flexible time off & leave policies • Parental benefits • Perks and discounts Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $132,650 to $267,250. For Maryland based roles, the base salary hiring range for this position is $120,800 to $242,950. For California-based roles, the base salary hiring range for this position is $132,650 to $267,250. For Illinois based roles, the base salary hiring range for this position is $120,800 to $267,250. For Minnesota based roles, the base salary hiring range for this position is $120,800 to $242,950. For New Jersey based roles, the base salary hiring range for this position is $132,650 to $267,250. For Massachusetts based roles, the base salary hiring range for this position is $120,800 to $267,250.

Partner with clients to define transformation visions, design enterprise solutions, and enable value realization. | Over 10 years leading enterprise software transformations, deep industry expertise in Consumer Goods, and experience with AI and cloud solutions. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Opportunity Join Salesforce's elite Consumer Goods practice as a strategic transformation leader. You'll partner with our largest enterprise clients to reimagine their business through cutting edge AI and Salesforce solutions. This isn't traditional consulting; you're architecting the future of how Consumer Goods companies operate. What You'll Do Drive Strategic Transformation • Partner with C-suite executives at Fortune 500 Consumer Goods companies to define transformation visions worth $10M+ in business value • Lead AI-accelerated discovery sessions, using tools like NotebookLM to rapidly synthesize complex customer data and surface transformation opportunities • Design future-state business processes focused on Trade Promotion Management (TPM) and Retail Execution (REX) • Co-create roadmaps that connect technology investments to measurable KPIs and ROI Architect Enterprise Solutions • Define system architecture landscapes for complex, multi-cloud implementations • Bridge current and future states through comprehensive solution design • Ensure solutions are scalable, maintainable, and aligned with long-term business strategy • Serve as the technical expert across all stakeholder levels, from practitioners to executives Enable Value Realization • Design governance frameworks and success metrics that prove business impact • Lead change management strategies to drive user adoption and transformation success • Identify and mitigate program risks proactively • Contribute to internal playbooks and best practices that scale our practice What You Bring Required Experience • 3+ years in Consumer Goods industry with hands-on CG Cloud implementation experience • 10+ years leading enterprise software transformations with proven success stories • Deep expertise in Trade Promotion Management and/or Retail Execution business processes • Experience leveraging AI tools in consulting and solution design • Strong executive presence with C-level stakeholders Technical Expertise • Demonstrated ability to lead discovery, define requirements, and architect comprehensive solutions • Understanding of how to connect technology solutions to business KPIs and measurable outcomes • Experience with AI-augmented analysis and process modeling tools Preferred Qualifications • Bachelor's degree in Technology, Engineering, or related quantitative field • Salesforce certifications, especially CG Cloud, TPM, or REX Accreditation • Experience designing change management programs • Track record in AI strategy and enterprise use case development Why Join Us • Lead transformation at the world's most recognizable Consumer Goods brands • Work with cutting-edge AI technology in a rapidly evolving space • Significant travel opportunities to work directly with enterprise clients • Career growth path toward thought leadership in AI + Consumer Goods • Competitive compensation and comprehensive benefits Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $177,600 to $293,900. For Washington-based roles, the base salary hiring range for this position is $162,600 to $268,900. For Washington D.C based roles, the base salary hiring range for this position is $162,600 to $268,900. For California-based roles, the base salary hiring range for this position is $162,600 to $268,900. For Illinois based roles, the base salary hiring range for this position is $147,800 to $244,500. For New Jersey based roles, the base salary hiring range for this position is $162,600 to $268,900. For Massachusetts based roles, the base salary hiring range for this position is $162,600 to $268,900.

Presenting and demonstrating Salesforce Commerce Cloud solutions to clients, understanding client needs, and guiding sales strategies. | Strong communication skills, experience in sales or consulting, and knowledge of eCommerce are required. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. What is a Solution Engineer Commerce Cloud Also known as a "Pre -Sales Engineer" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in a company's technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value. Salesforce Commerce Cloud leverages a team of Solution Engineers who are responsible for pre-sales technical assistance for the sales teams and will perform technical presentations & demonstrations of our platform. The Solution Engineer must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction. Role Description: • Understand and communicate solution messaging at both a technical and business level • Provide industry expertise and guidance to clients • Communicate technical solutions in a business manner • Author and provide presentations both to executive-level and working-level client audiences • Present standard software demonstrations • Provide solution insight paralleling the solution to client needs • Guide prospective clients to the merits and strengths of the Salesforce Commerce Cloud solution • Assist account executives in development of Target Account Selling strategies • Remain current in industry and technology trends • Document all prospective client meetings and decisions in Salesforce. • Articulate market requests and needs to R&D and Marketing organizations in clear, concise manner • Assist account executives in development of proposals and RFI / RFP responses • Organize communications between teams and external vendors to develop solutions Basic Requirements: • Exceptional oral and written communications skills • Ability to manage multiple prospects and activities concurrently • Strong and creative problem-solving and analytical skills • Highly motivated, persuasive, and success driven personality • Ability to lead and work as part of team • eCommerce experience a strong plus Preferred Requirements: • Proven track record in giving sales-oriented presentations to executive-level audiences • 6- 12 years of sales, marketing, operations, and/or consulting experience in a software company • Successful participation in sales cycles in a pre-sales/consulting role Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Lead large-scale, cross-functional programs ensuring alignment with business strategy and customer success goals through collaboration with executives and diverse teams. | 10+ years program management experience, strong communication and leadership skills, knowledge of Salesforce products, global team collaboration, and certifications like CSM or PMI-ACP. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Senior Manager, Program Management is a key leader in our Customer Success organization, responsible for driving large-scale, cross-functional initiatives. This role ensures seamless collaboration, flawless execution, and effective communication across teams. The Senior Manager, Program Management works closely with executives, strategy leaders, technology partners, and other stakeholders to align programs with the company's business strategy and customer experience goals. Responsibilities • Drive the strategic development of large-scale, cross-organizational programs by understanding and contributing to the overarching business strategy, bridging the gap between cross-functional teams to realize the program vision. • Build cross-functional relationships and proactively drive alignment across diverse stakeholder groups. • Collaborate with Product Managers, Product Architects, Support Engineers, and Success Managers to design delivery models that best suit the customer experience. • Partner with experience teams to influence technology and process building that aligns with Customer Success strategies. • Adapt communication style and content to necessary audiences, from executive leadership to cross-functional working groups. • Develop the program approach and lead the charge to successful delivery by driving program plans and all related launch activities tied to Product, Offer, and Experience launches through our formal stage gate process. • Partner with Digital Enterprise Technology and other shared services teams to staff, prioritize, and capacity plan across all programs using agile methodologies. • Lead dynamic team meetings to foster cross-team collaboration and drive fearless decision-making, ensuring program alignment and securing executive buy-in and support. • Successfully bridge the gap between strategy, capacity, content, technology, engineering, support delivery, and global enablement. • Develop, implement and champion PMO best practices across the organization, including program plans, risk management practices, and stakeholder engagement strategies. Skills & Requirements • 10+ years of Program Management experience in a highly matrixed environment. • Outstanding organizational, communication (verbal, presentation, written), and interpersonal skills. • Strong understanding of Salesforce products and how they integrate to offer comprehensive solutions to our prospects and customers. • Proven experience working with global teams across multiple cultures, time zones, departments, and functions. • Ability to establish credibility and rapport with senior executives, technical, and non-technical team members. • Ability to anticipate problems, develop mitigation plans, and effectively escalate gaps to leaders. • Flexibility and agility in shifting direction quickly as priorities change. • Strong problem-solving skills, process-driven mindset, and resourcefulness. • Analytical thinker willing to make cross-functional decisions in a fast-paced, dynamic environment. • Self-starter; willing to dig in and get the job done with minimal guidance. • Embody Salesforce's core values of Trust, Customer Success, Innovation, Equality, and Sustainability • Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), Professional Scrum Certifications (PSM) or Scaled Agile Framework (SAFe) Scrum Master (SSM) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800. For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800.

Lead product strategy and roadmap for AI-driven customer success solutions, collaborating cross-functionally to deliver innovative Salesforce Success Plans. | Senior product management experience with expertise in Generative/Agentic AI, Salesforce products, strategic thinking, and executive communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforce’s Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the “voice of the customer and market” to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio. Role Description The Salesforce Success Plans proactively sets up customers to be successful by ensuring that customers have the right skills, information, insights, and access to expertise. We are seeking an experienced Product Manager to join our Customer Success product management team to help us ensure we can deliver success to our customers on Salesforce’s latest and greatest product innovations. We are seeking a strategic product leader to define and execute the roadmap for Agentic AI (Agentforce) within our Salesforce Success Plans. In this role, you will act as the vital bridge between Product Management and our Digital Customer Success teams. You will leverage your expertise in Generative/Agentic AI and customer success to identify high-impact use cases, define product requirements, and partner with engineering and data teams to launch new AI-driven capabilities. Your core mission is to scale world-class, personalized customer success. Key responsibilities include owning the product roadmap, ensuring seamless agent-to-human handoffs, and driving continuous innovation to deliver tangible business outcomes for our customers. The ideal candidate has a deep understanding of Generative and Agentic AI, the Salesforce platform, customer success, and the specific requirements of the Success Plans. You will also be relied upon to inform and heavily influence how value is delivered to customers. You will have the opportunity to work on some of the most complex and rewarding problems for our offers and business and be relied upon to inform and heavily influence how we deliver value to our Customers. What You'll Do • Own the end-to-end product strategy and roadmap for Agentic AI (Agentforce) within Customer Success, from initial concept and business case development to launch and continuous lifecycle enhancement. • Secure senior leadership alignment by developing and presenting compelling business cases for new offers, supported by robust financial modeling and clear GTM (Go-to-Market) objectives. • Define and own the key business outcomes for Agentic Customer Success, with a focus on driving growth, adoption, and measurable ROI for both customers and Salesforce. • Lead continuous customer and stakeholder research to deeply understand user needs, analyze feedback, and identify and prioritize critical, high-value use cases for Agentic AI. • Act as the subject matter expert on the competitive landscape, emerging AI trends, and internal Salesforce innovations, using this knowledge to drive product differentiation and innovation. • Translate the strategic vision into detailed product requirements, ensuring all new AI-driven capabilities are deeply personalized, intuitive, and deliver tangible business outcomes. • Serve as the vital cross-functional leader, aligning Success Plans Product Management, Digital Customer Success, Data, Engineering & Technology (DET), and other CS organizations to flawlessly execute the strategy. • Obsess over the end-to-end user experience, taking full ownership of critical journey points (such as the agent-to-human handoff) to guarantee a smooth, frictionless, and high-quality interaction. Ideal Candidate Profile • Deep Salesforce Knowledge: You have a strong working knowledge of Salesforce products and a keen understanding of how enterprise software companies go to market. • Generative and Agentic AI: Proven expertise in applying Generative and Agentic AI to design and build autonomous solutions that drive customer success, adoption, and retention at scale. • A First-Principles Thinker: You don't just accept the status quo. You excel at breaking down ambiguous, complex business problems into their fundamental components and reassembling them into a coherent solution that is defensible with data. • A Critical Thinker: You won't accept the first answer provided and dig deeper into the whys of issues to get to the core of the matter. • Connect the Dots : You excel at systems thinking and can anticipate the second and third-order effects of a strategic decision. You naturally see how a change in one part of the business impacts another. • Proven Strategist: You have a background in management consulting, corporate strategy, or a product management role that was heavily focused on monetization and business strategy. You have a portfolio of work that demonstrates your ability to drive significant strategic change. • Exceptional Communicator: Exceptional executive-level communication skills; able to package complex ideas into clear, visually engaging presentations that drive strategic decision-making. • Problem-Solver at Heart: You are not content to simply identify problems; you are driven to design the solution and see it through. Preferred Requirements • M.B.A. • Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software • Experience in Support, Success, or Services product management Note: This role is office-flexible, with the expectation that you will work from a Salesforce office (Seattle/Bellevue, Chicago, Indianapolis, New York, San Francisco or Atlanta) three days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For California-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.

Lead and manage a team of Forward Deployment Engineers and Deployment Strategists, drive technical strategy and execution, manage customer adoption and portfolio performance, and influence product development. | 10-12+ years in technical leadership roles within SaaS or enterprise software, deep Salesforce and AI expertise, strong customer-facing skills, and experience in regulated industries. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About The Role We're seeking a highly experienced and strategic Regional Vice President (RVP) of Forward Deployment Engineering. This critical role combines strategic leadership with hands-on technical expertise to drive both the success of our customers and the growth of our Forward Deployment Engineers (FDEs) and Deployment Strategists. This is a unique opportunity to shape the future of AI-powered customer engagement while leading a talented team of technical professionals at Salesforce. Your Impact Leadership & Team Management • Lead a High-Performing Team: Recruit, mentor, and develop a team of Forward Deployed Engineers (FDEs) and Deployment Strategists, fostering their technical excellence and career growth. You'll be responsible for staffing, capacity planning, and ensuring the team has the resources needed for success. • Ensure Operational Excellence: Monitor key performance indicators, coach your team on improvement areas, and effectively manage complex customer escalations. You'll create an inclusive and psychologically safe environment for your team. Technical Strategy & Execution • Maintain Technical Authority: Serve as the ultimate technical escalation point for your team, staying current on Salesforce platform capabilities, AI advancements, and industry trends. • Guide Implementations: Guide your team in assessing customer technical readiness, removing activation barriers, and developing standardized deployment methodologies. At times, you will directly assist customers with unblocking implementation challenges and guiding best practices. • Influence Product: Partner with our Product organization on pilot programs and beta testing, sharing valuable implementation insights to inform future innovations. Customer & Business Impact • Drive Customer Adoption & Success: Build and maintain strong executive relationships within a defined customer portfolio, ensuring successful Agentforce activation, rollout, and sustained adoption. • Manage Portfolio Performance: Operationally manage your customer portfolio, monitoring key metrics, delivery activities, and overall account health to accelerate progress toward consumption goals. • Strategic Alignment: Partner closely with Sales, Account Success, and other teams to help customers activate and consume Agentforce quickly and effectively, delivering measurable business outcomes. Minimum Requirements • Proven Leadership: 10-12+ years of progressive experience in technical leadership roles within SaaS or enterprise software companies, with a strong focus on customer-facing deployment or professional services. • Advanced Technical Skills: Deep understanding of AI, Agentforce, and Salesforce product offerings, with hands-on experience in Salesforce implementation and AI integration. • Enterprise Customer Focus: Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of an organization (technical and executive). • Problem-Solving Mindset: Demonstrated ability to thrive in a fast-paced, high-growth environment, managing multiple priorities and adapting to change. Resourcefulness, flexibility, and a "get-it-done" demeanor are essential. • Industry Experience: Regulated Industries (Financial Services or Healthcare & Life Sciences) Preferred Qualifications • Experience with Salesforce Data Cloud and/or Agentforce platform. • Experience building and deploying Agentforce agents or Einstein Bots. • Familiarity with prompt engineering, LLM integration, and AI governance practices. • Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud). Note: Candidates should expect approximately 50% customer-facing travel. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $251,900 to $384,100. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For Washington D.C based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100. For Illinois based roles, the base salary hiring range for this position is $230,700 to $351,800.

Manage and coordinate the Signature Success Plan customer experience, build trusted relationships, and drive customer success metrics for federal civilian customers. | 5+ years in Customer Success or related roles, strong Salesforce product knowledge and certifications, consultative skills, ability to engage C-level stakeholders, and experience working autonomously in cross-functional teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and growth opportunities. They develop deep relationships with their customers’ team members and pair that with relevant industry knowledge to improve implementation health. This role will also partner across Salesforce to provide a unified Signature experience for their customers. The Customer Success Manager in the Public Sector operating unit supports federal civilian signature customers. They understand that supporting government customers requires a comprehensive understanding of government processes, regulations, and compliance requirements. Strong problem-solving abilities are necessary for navigating public sector challenges and finding innovative solutions. Your Impact • Effectively aligns with and manages both Business & Technical Stakeholders around customer goals ensuring value is delivered through Signature • Salesforce Core Product expertise as well as industry-relevant expertise • Single point of customer relationship accountability covering only Signature-entitled customers building and maintaining strong, trusted relationships • Authority in orchestrating technical resources & delivering technical information • Drives Customer Success Score metrics for customers and handles Escalations and Red Accounts • Possesses basic knowledge of customer’s tech stack and relevant Salesforce certifications Preferred Qualifications & Skills • Experienced professional with 5+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture • Strong knowledge of Salesforce product and platform features, capabilities, and use cases • Salesforce product certifications are strongly desired (Salesforce Administrator, Sales Cloud Consultant, Service Cloud consultant , Salesforce AI Associate, and any other relevant Salesforce certifications). • Strong consultative skills, deep curiosity, and confirmed results working as a Trusted Advisor to drive business value for customers • Outstanding communication and presentation skills with a demonstrated track record of influencing effectively at all levels of the organization • Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and be adept at handling objections • Knowledge in one or more lines of business (LoBs) • Highly adept at working autonomously, demonstrating initiative and ownership in driving projects forward. • Proven ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support, to ensure seamless customer experiences and drive business outcomes. • Problem-solving and solution-oriented. Track record of identifying customer challenges, developing creative solutions, and implementing strategies to overcome obstacles and achieve desired results. • Committed to continuous learning and adaptability, ongoing professional development, staying abreast of industry trends, emerging technologies, and best practices • Proficiency in leveraging data and analytics to inform decision-making processes, track performance metrics, and drive continuous improvement initiatives. • Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Bellevue/Seattle, Chicago/Indianapolis, Atlanta). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Lead strategic customer success programs to prevent attrition by analyzing data, influencing leadership, and collaborating cross-functionally. | 10+ years in strategic consulting or customer success roles at enterprise SaaS companies with advanced analytics skills, strong influencing abilities, and a relevant bachelor's degree (MBA preferred). | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, Customer Success is the foundation of our growth. We believe that long-term customer health begins with the very first interaction. We are hiring for multiple highly analytical and influential Product Directors to join our Customer Success Programs team in a pivotal role, focused on proactively preventing customer attrition. Required Qualifications & Experience • 10+ years of experience in a strategic role within Management Consulting, Sales Strategy, Sales Operations, Revenue Operations, Customer Success, Product Management, Professional Services, Implementation Consulting, Partner Management, or Strategy at an enterprise SaaS company. • Advanced Analytical Skills: Proven ability to analyze complex and disparate datasets, connecting pre-sales activities to post-sales outcomes. Experience with tools like Salesforce, Tableau, SQL, or other BI platforms is essential. • Exceptional Influencing Skills: A track record of successfully influencing senior leadership and cross-functional partners without direct authority. Must be comfortable presenting sensitive data and challenging the status quo in a constructive, collaborative manner. • Strong Business Acumen: Fluency in key SaaS metrics (Churn, NRR, LTV, CAC) and the ability to translate data into strategic business recommendations. • Communication & Storytelling: World-class ability to craft and deliver compelling presentations that tell a clear story, supported by data, to an executive audience. • Education: Bachelor’s degree in Business, Finance, Economics, or a related field. • MBA or equivalent advanced degree is highly preferred Key Areas We Are Hiring For: • This posting represents five different Product Director roles. Please carefully review each area to identify if your experience may be a fit for one or more of them* Sales Strategy • Act as a strategic bridge between our Sales and Customer Success organizations • Architect programs and guardrails that ensure we are not only acquiring new customers but setting them up for enduring success • Shape sales strategy and compensation from a customer-centric lens and have a measurable impact on our company's net retention Adoption & Strategy Cloud Lead • Lead research and strategy for our assigned cloud product • Leverage data to drive insights, build scalable frameworks for engagement, and provide strategic recommendations that ensure our customers realize the full potential of their partnership with us, all while upholding our #1 value: Trust. Professional Services • Lead our strategy for preventing churn related to implementation, onboarding, and technical debt • Focus on the critical early stages of the customer journey, ensuring that our customers—whether their implementation is handled internally, by partners, or through professional services—are set up for long-term success. • Responsible for dissecting the anatomy of a successful implementation, building governance models for our partner ecosystem, and creating pathways for customers to modernize their technology stack • Highly cross-functional role requiring deep collaboration with our Professional Services, Partner/Alliances, and Customer Success teams to build proactive, scalable programs that directly impact customer retention Product • Partner closely with our Technology & Products (T&P) organization to analyze, prioritize, and execute high-impact programs that address the root causes of attrition • Master of turning complex data into actionable strategies and thrive on building cross-functional relationships to drive results Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.

Contribute security-focused feedback to engineers during all phases of the development lifecycle and perform technical security assessments on various applications. Act as an ambassador for security within Slack and communicate risks to engineering staff through training and demonstrations. | A bachelor's degree in Computer Science or related field is required, along with experience in security testing of web and native applications. Strong communication skills and familiarity with common web application testing tools are also necessary. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 02/23/2026. Slack enables people around the world to communicate and collaborate together, from the world’s largest public companies to the smallest of startups. We take performance and reliability very seriously. A taste of our scale: During the week, our users spend over a billion minutes a day active in our product. At peak usage, a million messages a minute passed through Slack. Every day we see over 15 million simultaneously connected users For millions of people, Slack is their primary communication tool for work and more and they expect it to be exceptionally reliable and fast year-round. About Us Our Product Security Assurance team supports the following tenet of Slack’s mission: make people’s working lives more secure. We’re serious about protecting our infrastructure, operations, and most importantly our customers’ data. We take a systemic approach to security and strive to ensure we provide low friction, high impact security across everything we do. As a member of the Product Security team, you care about shipping secure products and protecting Slack’s users from bad actors. You are passionate about enabling our developers to deliver new features securely. You think about your job as not just identifying individual vulnerabilities but also finding effective ways to eliminate whole classes of them. Your work will directly impact the way millions of people, teams, and businesses get things done using Slack. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and working to be a little better every single day. In our work environment, we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, read on ahead! What you will be doing Contributing security-focused feedback to engineers during all phases of the development lifecycle Performing technical security assessments on our web applications, native clients, internal services, and partner applications Seeking out opportunities to automate processes when appropriate Scaling the impact of our team through direct mentorship of our more junior team members Communicating risks to engineering staff through training and technical demonstration of vulnerabilities and secure design patterns Maintaining and creating secure development practices and programs for our engineering teams and external developers Acting as an ambassador for security within Slack Serving as a public representative for security at Slack by engaging periodically in internal and external speaking engagements Identifying emerging classes of vulnerabilities and developing solutions for them before they’re a problem Efficiently scoping blackbox, whitebox, and graybox assessments to optimize security review time and resources What you should have Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience Experience in security testing of web applications and native apps including Electron and iOS and Android mobile applications. Deep understanding of web application architecture and design principles Experience with Threat Modeling applications using STRIDE or similar framework. Experience with websockets and protobuf a plus Strong written and verbal communication skills and ability to communicate with empathy when delivering constructive feedback regarding security matters to engineers and product designers Experience with manual secure code review in languages such as: JavaScript, Java, Python, Ruby, PHP, HackLang Familiarity with common web application testing tools for DAST, SAST, and IAST analysis such as Burp Suite, Snyk, and/or Semgrep Knowledge of authentication mechanisms like SAML, OAuth, etc. Knowledge of common security flaws and resolution as published by OWASP, SANS, etc. Knowledge of how to test code and applications across various platforms (iOS, Mac, Linux, Windows, Android, etc) for security and quality Ability to see patterns, commonalities and investigate complex issues Organizational skills to bring together and record detailed and accurate information about bugs and systemic issues Experience with Amazon AWS services and familiarity with Slack products is a plus Current or former security training or certifications such as SANS GWAPT, OSCP, OSWE or similar is a plus Utilizing AI tools and AI security testing is a plus Public speaking engagements or published research is also a plus; a successful engineer in this role will be expected to represent Slack externally from time to time Though this is not primarily a development role, some background in software engineering in a collaborative and dynamic environment is a plus Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $211,500 to $334,600. For Colorado-based roles, the base salary hiring range for this position is $192,200 to $278,600. For Washington-based roles, the base salary hiring range for this position is $192,200 to $306,600. For Washington D.C based roles, the base salary hiring range for this position is $211,500 to $306,600. For Maryland based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600. For Hawaii-based roles, the base salary hiring range for this position is $192,200 to $278,600. For Illinois based roles, the base salary hiring range for this position is $192,200 to $306,600. For Minnesota based roles, the base salary hiring range for this position is $192,200 to $278,600. For New Jersey based roles, the base salary hiring range for this position is $211,500 to $306,600. For Vermont based roles, the base salary hiring range for this position is $192,200 to $278,600. For Massachusetts based roles, the base salary hiring range for this position is $192,200 to $306,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead AI product strategy and roadmap to enhance internal developer productivity through AI tools, driving adoption and cross-functional collaboration. | 10+ years product management or related technical experience, 5+ years SaaS/B2B, advanced AI expertise including LLMs, developer tooling delivery and adoption, strong communication, and a CS or related degree. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we’re on a mission to deliver a frictionless, world-class development environment for over 12,000 engineers. As Director of Product, Internal AI Developer Experience, you will own the strategy, roadmap, and adoption of AI solutions that power our internal developer ecosystem. This high-impact individual contributor role will drive the delivery of AI products and platforms that transform how our engineers build at scale. You’ll move at high velocity to experiment, innovate, and create AI agents and platforms, partnering closely with engineering and executive leadership to ensure our developers have the most advanced, effective tools to accelerate innovation. The Person: You are a visionary product leader who thrives at the intersection of cutting-edge AI technology and developer productivity. You get energy from solving complex problems for engineers at scale, and you understand that adoption is as important as innovation. You’re equally comfortable in deep technical discussions with AI engineers as you are inspiring executives with a compelling product vision. You operate at high velocity experimenting, iterating, and learning fast, while still keeping a long-term view of where AI can take developer experience in a large enterprise. You don’t just follow AI trends; you anticipate what’s next and move quickly to turn emerging capabilities into tangible tools that developers love. You excel at building trust, championing change, and rallying diverse stakeholders behind a shared mission. Most importantly, you’re passionate about giving thousands of engineers the AI superpowers they need to innovate faster and more effectively than ever before. What We’re Looking For: • 10+ years of product management experience or related technical role • 5+ years of experience with SaaS/B2B • Demonstrable, technical expertise with advanced AI, including LLMs, and familiarity with RAG. Able to anticipate emerging capabilities and work credibly with technical teams. • Proven track record of delivering tools that developers adopt and love. • Proven success in driving adoption of developer tooling through advocacy, training, and cultural change in organizations of thousands of engineers. • Exceptional communication skills, able to distill complex technical concepts for both executives and engineers. • Comfort with ambiguity and the ability to bring clarity and alignment across large organizations. • Data-driven decision-making skills, with experience using analytics to guide product choices. • BS or MS in Computer Science, Software Engineering, or a related discipline. In this position you will: • Define and Champion the Vision – Establish and articulate a clear product vision, roadmap, and strategic plan for AI-powered developer productivity, spanning IDE integrations, code assistants, agentic workflows, and autonomous agents. Ensure alignment with engineering priorities, security/compliance requirements, and evolving developer needs. • Identify and Prioritize High-Impact Opportunities – Use data, developer feedback, and productivity analytics to identify the highest ROI use cases for AI in the software development lifecycle. Advocate for these opportunities within the organization and ensure they are resourced appropriately. • Drive Requirements from Real Developer Workflows – Translate developer pain points, insights from pilot programs, AI tool usage analytics, and engineering productivity metrics into actionable product requirements. Balance rapid delivery with long-term scalability while accounting for the evolving capabilities and limitations of AI models. • Orchestrate Cross-Functional Delivery – Partner with Engineering, Research, UX, Security, Dev Training teams to design, implement, and iterate on AI-driven features that measurably improve developer efficiency. Act as the bridge between complex AI technology and practical developer use cases through clear communication and strong technical empathy. • Lead Early Adopter & Pilot Programs – Manage internal early adopter groups across multiple AI initiatives to validate value, gather feedback, identify risks, and build internal champions. Use these learnings to refine product direction and accelerate enterprise-wide adoption. • Enable Adoption & Change Management – Own the enablement strategy for AI product rollouts across thousands of engineers. Work with our training organization to create playbooks, training, and internal advocacy programs to drive awareness, trust, and sustained adoption; ensuring AI tools become a seamless part of the developer workflow. • Stay Ahead of AI Capabilities for Developer Productivity – Maintain deep technical understanding of LLMs, RAG, code generation, autonomous agents, and evaluation frameworks. Run rapid prototyping cycles with engineering partners to test new capabilities, evaluate performance, and accelerate time-to-value for high-impact use cases. • Measure, Learn, and Iterate – Define and track success metrics for AI developer tools (e.g., cycle time reduction, AI code acceptance rate, PR size trends). Use these insights to inform product direction, adjust priorities, and ensure measurable productivity improvements. • Communicate with Impact – Serve as both the internal “voice of the developer” and the external-facing advocate for AI developer productivity. Clearly communicate product vision, capabilities, and value to engineering leadership, stakeholders, and the broader developer community. • Adapt to a Rapidly Evolving AI Landscape – Navigate technical and strategic uncertainty by making fast, data-driven decisions, pivoting when needed, and continuously refining the AI productivity strategy to reflect emerging models, enterprise policies, and developer needs. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $351,800. For California-based roles, the base salary hiring range for this position is $230,800 to $384,100.

Provide Salesforce expertise during sales and delivery, develop strategic roadmaps, conduct assessments, and support enterprise digital transformation. | 15+ years consulting in enterprise technology transformation, Salesforce product knowledge, experience with GTM support, enterprise architecture, and ability to engage C-suite executives. | Job Description: • Provide industry subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles. • Help position and sell large-enterprise consulting engagements to customers. • Work cross-functionally within Salesforce to define the program scope, team, value narrative and pitch. • Conduct assessments and facilitate workshops to develop a future-state vision. • Perform and distill customer, industry and end-user research to identify key customer needs, expectations and experience-led business opportunities. • Identify enterprise business process/operations improvements to realize efficiencies and increase impact. • Develop multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives. • Help business and technology leaders adopt new digital operating models, governance strategies and approaches. • Cultivate solution/organizational adoption and strategy evolution to continue to deliver value with quicker delivery cycles. Requirements: • 15+ years of experience consulting in enterprise-level technology transformation programs at Fortune 500 companies • GTM support experience, including scoping, proposal development, RFP response, demos/presentations • Experience in Enterprise Architecture, Business Strategy, Product Management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization • Salesforce product knowledge and solution design are required • Knowledge of the key business value drivers and success metrics typical of large-enterprise companies • Ability to analyze and synthesize information, working in situations where data may be absent/ambiguous and creative approaches are required • Comfortable pitching to C-suite executives, including objection-handling abilities • Degree or equivalent relevant experience required Benefits: • Health insurance • 401(k) • Paid parental leave • Flexible working hours • Dental and vision coverage • Life and disability insurance

Manage global bank accounts, ensure compliance with KYC/AML and SOX, support M&A integrations, maintain treasury systems, and prepare financial and regulatory reports. | 2+ years in Treasury, Finance, or Banking, strong SOX compliance knowledge, proficiency in MS Office, familiarity with banking portals, and excellent analytical and communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role The Treasury Analyst will play a pivotal role within our global Treasury Operations team, reporting directly to the Treasury Senior Manager. As the primary contact for daily Treasury operations, this role offers exposure to international banking partners, senior internal stakeholders, and cross-functional teams across Legal, Controllership, and M&A. You will manage key processes including global bank account lifecycle management, KYC/AML compliance, signatory governance, portal administration, and M&A integrations. Success in this role requires strong organizational skills, attention to detail, and the ability to interpret legal and financial documentation to ensure compliance and operational excellence. This is an exciting opportunity for someone looking to build a career in corporate treasury while working in a fast-paced, global environment. Responsibilities • Open and close global bank accounts, coordinating documentation packages and banking resolutions. • Execute KYC, AML, and tax refresh requirements with banking partners. • Manage signatory lifecycle, including updates, removals, and governance oversight. • Partner with Legal on banking documentation and entity-level compliance. • Administer global bank portals: onboarding/offboarding users, troubleshooting, and maintaining integrations. • Maintain Salesforce’s proprietary Bank Account Management (BAM) tool: update data, reconcile reports, and manage dashboards. • Support M&A integrations (domestic and international), ensuring seamless bank account transitions. • Act as Control Performer for SOX compliance, completing required inquiries and documentation. • Lead GL bank reconciliations in partnership with International Controllership. • Prepare reporting for FBAR and other regulatory submissions. • Produce quarterly and fiscal reporting on bank account openings, closures, and activity. • Contribute to ad-hoc Treasury projects and cross-functional initiatives requiring Treasury involvement. Required Qualifications • 2+ years of relevant experience in Treasury, Finance, Banking, or related fields. • Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) • Strong knowledge of SOX compliance and treasury operations. • Proficiency in MS Office (Excel, Word, PowerPoint); experience with Access or other database tools a plus. • Familiarity with global banking portals and treasury systems. • Excellent analytical and problem-solving skills with high attention to detail. • Strong written and verbal communication skills; ability to collaborate effectively across functions and regions. • Ability to manage multiple priorities and deliver results in a fast-paced environment. This position is based in either our Atlanta or Indianapolis office as an Office-Flexible position meaning that the expectation is you are in-office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Lead cross-functional business operations and strategy to drive AI transformation and innovation in engineering, managing executive communications and strategic growth initiatives. | 7+ years in management consulting or business strategy, 3+ years leading complex technical projects, deep AI and data platform knowledge, executive communication skills, and a related technical or business degree. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description As the Sr. Manager / Director of Business Operations and Strategy, AI Transformation & Innovation, you will serve as the operational bridge between Salesforce Engineering’s technical vision and our highest-priority customer accounts in Engineering COO office. This is a highly visible, cross-functional leadership role that blends big-picture strategic planning with the operational rigor necessary to execute complex technology transformations. About You • You are a strategic orchestrator who builds high-trust relationships with both internal Engineering leadership and external C-level customer teams • You possess excellent executive presence and communication skills required to influence priorities and drive alignment across global and cross-functional stakeholders. • You are comfortable bending effortlessly between the tactical (data analysis) and the strategic (long-term platform vision). • You are a catalyst for change, driving an organizational shift toward an AI-first operating model. • You build high-trust relationships to secure cross-functional buy-in and action. • You have a data-driven mindset and possess solid expertise in leveraging business analytics to drive high-stakes decisions. Your Impact • Thought Leadership in Agentic Enterprise: Agentic AI thought leadership from internal engineering deployments; from industry research, collaborating with partners, to strategic execution, your thought leadership and mindset would help to set the guidance and direction for the organization to advance in the Agentic Enterprise era across all engineering functions. • Growth Initiatives: Act as the orchestrator for key pre-sales and strategic relationships for engineering leadership team. Prioritize and execute high-value engagements by working directly with Account Teams and the Venture Capital/Private Equity Practice Team to support our partner teams, ecosystem to drive growth for the company • Operational Excellence: Partner with Engineering leadership and other functional leaders to operationalize the ideas generated regarding Agentic Enterprise • Executive Communication & Mindshare: Support and deliver large-scale executive communications and high-level presentations to drive the business impact of our transformation, specifically targeting C-level personas to secure their mindshare. • Define and Drive AI Strategy: Be the key partner to executive management in defining the strategic vision and roadmap for Agentic AI adoption in Agentic Enterprise, focusing on scalability and financial return. • Business Value Realization: Provide strategic insights and business analytical intelligence to guide investment decisions to drive innovation and transformation. Required Skills • 7+ years of progressive experience in management consulting, tech corporate or product strategy, industry research, business strategy roles. • 3+ years of experience leading complex, cross-functional projects in a technical domain (e.g., Cloud, AI, or Enterprise SaaS preferred). • Proven ability to connect with Sales, Customers and Partners to act as a strategic orchestrator for high-stakes strategic discussions and engagements. • Deep understanding of AI/Agents concepts, data or infrastructure platforms • Exceptional executive communication and presence, with proven experience synthesizing complex technical and financial data into clear, persuasive narratives for senior leadership. • Advanced analytical and financial modeling skills (e.g., ROI analysis, cost-benefit analysis, financial scenario planning). • A related technical or business degree required (e.g., Engineering, Computer Science, Economics or Finance). Advanced degrees preferred (Masters, MBAs and etc). Preferred Requirements • Experience and knowledge with Salesforce tools and products esp Agentforce; Salesforce trailhead and certification. • Prior experience in top-tier consulting or investment banking as a bonus. • Deep knowledge and experience with industry renowned think-tanks as a plus Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $155,400 to $257,600. For California-based roles, the base salary hiring range for this position is $169,600 to $281,100.

Lead development and execution of monetization strategies, manage cross-functional collaboration, and drive operational excellence and executive communications for pricing and product initiatives. | 5+ years experience with 2+ years in SaaS pricing or strategy, strong analytical and communication skills, ability to manage complex projects and stakeholder dynamics, and relevant degree or equivalent experience. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview Of The Role Salesforce is seeking a Senior Manager of Monetization Strategy & Operations to lead the development and execution of high-impact monetization strategies that drive sustainable growth and competitive advantage. This role bridges strategic vision and operational excellence, collaborating with senior leadership, product teams, and cross-functional partners to evaluate monetization proposals, ensure alignment with company-wide strategic priorities, and operationalize executive decision-making processes. The ideal candidate combines strategic thinking with operational rigor, demonstrating the ability to assess monetization frameworks and business models with the discipline to drive alignment across cross-functional teams and executive stakeholders. Responsibilities Strategic Initiatives • Collaborate with 20+ Pricing Strategists to refine monetization strategies by providing a cross-cloud perspective and customer insights • Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners Operational Excellence & Governance • Lead and coordinate the new product proposal process for Pricing Strategists, driving deliverables, tracking timelines and milestones, and serving as primary point of contact for executive approvals and project prioritization • Proactively drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners Executive Communication & Influence • Lead internal team communications to maintain alignment on priorities, process updates and review timelines • Partner with Product executive leadership on a recurring basis to ensure strategic priorities are applied to new product launches • Drive executive communications to leadership stakeholders, ensuring clear visibility into project status, recommendations, roadblocks and approval path. Effectively communicate recommendations to gain alignment on pricing proposals Required Qualifications • 5+ years of working experience, with 2+ years of SaaS pricing or strategy experience • Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience • Strong problem solving, analytical and time management skills • Excellent verbal and written communication skills; ability to communicate effectively with and influence the decisions of different levels of management • Intellectually curious, creative strategic business thinker who loves to tackle complex challenges • Ability to own and build repeatable process frameworks, measure outcomes, and continuously improve the process • Experience managing and running concurrent projects with complex stakeholder dynamics • Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $162,600 to $223,700. For California-based roles, the base salary hiring range for this position is $177,600 to $244,200. For Illinois based roles, the base salary hiring range for this position is $162,600 to $223,700.

Lead and evangelize the vision for Commerce Cloud's AI-driven B2C e-commerce products, manage a global product team, drive product lifecycle and go-to-market strategies, and deliver business results. | 15+ years in product management with 5+ years in senior leadership, deep expertise in AI-driven products and B2C e-commerce, strong technical and strategic skills, and proven ability to lead large teams and influence executives. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a visionary, strategic, and experienced product leader with a proven track record of driving new product capabilities from initial concept to market leadership. This role will be responsible for guiding the future of our Commerce Cloud, with a specific focus on our B2C E-commerce offerings. The ideal candidate is a natural evangelist and strong influencer, able to effectively communicate with internal and external C-level leadership and foster broad, strategic relationships. You will manage a strong leadership team of VP’s and Sr. Directors to scale the B2C Commerce organization. The future of e-commerce is fundamentally changing with the rise of Agentic Commerce and intelligent agents. This leader will shape how customers discover, interact with, and purchase products in an AI-native commerce experience. You must be a strategic and technical leader with a deep understanding of the commerce market, a solid grasp of evolving consumer behaviors, and a passion for leveraging technology to drive customer success. This SVP will be accountable for both product innovations as well revenue growth, working in strong collaboration with go-to-market strategy, sales, sales enablement, alliances, and marketing organizations. The role requires a strong technical and design orientation, with a focus on building scalable, intelligent solutions that create delightful, fluid shopping experiences. Key Responsibilities: • Define and Evangelize the Vision: Build the compelling vision for the future of Commerce Cloud, specifically focusing on how AI and agentic capabilities will revolutionize the user experience. Evangelize this vision with customers, partners, and employees. • Lead the Product Lifecycle: Lead a high-performing, global product management team through every aspect of the product lifecycle. This includes understanding market needs, defining product vision and strategy, owning roadmap creation and communication, and guiding execution from requirements to customer enablement. • Drive AI-Native Experiences: Shape the intelligent agent layer that acts as a co-pilot for shoppers. Partner closely with engineering and AI/ML teams to integrate LLMs, vector search infrastructure, and RAG pipelines into our product experience to create conversational, contextual, and personalized shopping flows. • Develop Go-to-Market Strategy: Create and execute a comprehensive go-to-market strategy and plan in collaboration with marketing, sales, sales enablement, and product teams to ensure product-market fit and long-term platform success. • Champion the Product: Act as a champion to promote and evangelize new features and solutions with internal and external stakeholders. Present product and roadmap to customer executives, lead conference sessions, and actively participate in industry events. • Develop People: Thoughtfully grow, mentor, and lead a creative and collaborative product management team. Foster a strong product culture rooted in user empathy, technical curiosity, and outcome-driven thinking. • Accountability for Results: Define key KPIs, guide prioritization, and ensure execution is aligned with broader business goals. Be accountable for delivering business results and driving Commerce Cloud's market leadership. Qualifications: • Experience: Equivalent of 15+ years of product management or similar experience, with at least 5+ years in a senior leadership role leading product teams. • Product & People Leadership: Proven ability to inspire, lead, and grow large, global product teams. A respected people leader with a track record of hiring, developing, and retaining top talent. • Technical Acumen: Strong understanding of LLMs, vector search, semantic embeddings, and the architecture of AI-driven products. Must have experience owning product strategy for AI-driven or search/discovery experiences. • Strategic & Execution-Oriented: Demonstrated ability to define the big picture while also sweating the details. A track record of launching "0→1" products and scaling them successfully. • Communication: Exceptional communicator, both written and oral, with an executive presence and storytelling ability. Able to effectively influence and gain support across a globally distributed organization. • Domain Expertise: Deep expertise in the fields of B2C e-commerce, payments and retail technology landscape. Prior experience in product discovery or merchandising is a significant plus. Desired Skills and Experience: • Experience working on consumer or e-commerce products at scale. • A strong design and UX orientation with the ability to envision compelling, modern experiences. • Experience with agent-based frameworks, RAG pipelines, or chatbot interfaces. • A technical degree or MBA is a plus. • Experience with the Salesforce platform is a plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $371,000 to $463,000.

Lead AI-powered product vision and strategy, rapidly prototype and ship innovative AI experiences, collaborate across teams, and mentor a high-performing product team. | 10+ years product management with 4+ years leadership, deep AI/ML knowledge including generative AI and NLP, experience applying AI in enterprise SaaS, strong execution and collaboration skills, and a technical degree. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview We’re looking for a senior product leader who can transform how Salesforce and it’s customers work by turning our world-class AI capabilities into innovative, high-impact experiences. This role is about applying AI to solve complex business problems, unify workflows across our products, and accelerate value for customers. You will work with a small, fast-moving team that thrives on experimentation, rapid iteration, and executing bold ideas. We ship production ready MVPs in months, not years, and measure success by the impact we create. If you love working like a startup inside a global leader—and you’re motivated by turning vision into tangible results—this is your stage. Why Join Us We operate like an innovation lab inside Salesforce—moving quickly, taking smart risks, and building products that shape the future of work. You’ll work on high-visibility initiatives, partner with leaders across the company, and have the freedom to bring bold ideas to life. If you’re passionate about turning AI potential into real-world impact, we want to talk to you. What You’ll Do • Develop a product vision & strategy for AI-powered experiences across Salesforce with a focus on speed to market, measurable outcomes, and customer delight • Leverage Salesforce’s AI and platform capabilities to design, prototype, and ship new user experiences that address pressing customer challenges • Identify emerging AI trends and technologies and champion their adoption to deliver a significant impact • Lead rapid experimentation to validate ideas and drive product-led growth, using data and insights to refine solutions • Partner across Salesforce to unify experiences, improve product integrations, and champion new capabilities for SMBs and enterprise customers alike • Influence without authority work across product, design, engineering, operations, sales, and customer success to align priorities and deliver integrated solutions • Engage directly with early adopters and customers to gather feedback, test concepts, and uncover new opportunities • Represent the team and vision to executives, internal partners, and at industry forums with clear storytelling and executive presence • Build and mentor a high-performing team that thrives in ambiguity, values experimentation, and prioritizes impact over process Key Requirements • 10+ years of experience in product management, including 4+ years in leadership roles delivering large-scale, high-impact digital products • Deep understanding of artificial intelligence, machine learning, and their applications in operational settings • Deep knowledge of modern AI/ML techniques, including generative AI, predictive AI, Natural Language Processing (NLP), large language models (LLMs), vector search, semantic embeddings, and retrieval-augmented generation (RAG) • Experience applying AI in enterprise SaaS or consumer products — using existing capabilities like generative AI, predictive models, or conversational interfaces to solve real problems • Strong product execution skills: taking concepts from 0 to 1, iterating fast, and scaling what works • Exceptional collaboration and influence skills across diverse teams and stakeholders • Data-driven mindset with the ability to set measurable goals, interpret results, and pivot as needed • Comfort with ambiguity and the agility to adapt to shifting priorities in a fast-paced environment. • Bachelor’s degree or better in a technical discipline (MBA or technical graduate degree a plus) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $251,900 to $384,100. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

The VP of Product Marketing will develop a compelling narrative and value proposition for national security, collaborating with product, sales, and marketing leaders. They will also set the strategy for high-impact marketing campaigns to drive customer acquisition and expansion. | Candidates should have over 10 years of product marketing leadership experience in B2B SaaS, with a proven track record in the Department of Defense or Intelligence Community. Outstanding communication skills and the ability to work cross-functionally are essential. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a VP of Product Marketing to support our National Security business. The VP will work closely with product, sales, and marketing leaders to drive product positioning, messaging, capture marketing, and the go-to-market strategy. Responsibilities: Develop and evolve a compelling narrative and value proposition for national security, reflecting the positioning and showcasing the vision of our overall solution. Partner with Product Management teams for products and solutions to ensure the narrative is tied together. Develop and refine customer segmentation; understand and document detailed customer personas and needs. Set the strategy for high-impact, multi-channel marketing campaigns to drive marketing and sales qualified leads, and ultimately, customer acquisition and expansion. Partner with field marketing to ensure a healthy, constantly progressing pipeline that aligns with the sales objectives. Launch solutions and capabilities in tight coordination with product and sales leadership at Salesforce events. Drive field readiness and enablement for new solutions and capabilities. AR/PR: Work closely with the industry experts and Analyst and Press Relations teams to ensure effective thought leadership and ongoing relevance in the market. Stakeholder Management: Communicate effectively and frequently to ensure all stakeholders across product, sales, product marketing, marketing, and customer success are aligned in a highly matrixed organization. Define and track key performance indicators (KPIs) and regularly report on the performance of product marketing initiatives. Team Development: Develop and grow a team of diverse product marketing talent. Qualifications: 10+ years of product marketing leadership experience in B2B SaaS. Proven track record of launching and growing products in the Department of Defense and/or Intelligence Community. Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences. Proven ability to work cross-functionally and build strong relationships with stakeholders at all levels of an organization. Demonstrated experience in synthesizing and translating market needs into product requirements; ability to manifest the product vision/direction via compelling positioning and messaging. Ability to influence and deliver results in global, matrixed environments comprised of internal and external stakeholders. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.