Teladoc Health

Support client operations by managing workflows, resolving issues, and driving process improvements in a healthcare client management setting. | At least 3 years of client management experience, strong analytical skills, proficiency in MS Office and Salesforce, and healthcare industry knowledge preferred. | Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Client Operations Manager supports the Client Manager in managing relationships with mid-to-large strategic clients, aligning with client and team needs. This role collaborates with the Client Management team, internal stakeholders, and clients to maximize use and satisfaction of Teladoc Health products and address requests tied to strategic initiatives. The position requires an individual who maintains excellent communication, organization, and prioritization skills, self-starter and self along with the ability to mobilize internal resources to maximize the client experience. Key Responsibilities: Serve as the primary operational contact for designated clients, managing the fulfilment and implementation of their daily strategic requests and initiatives. Develop and maintain comprehensive operational account plans tailored to each client’s unique setup and business objectives. Proactively monitor operational workflows (e.g., eligibility, claims, billing, reporting) and resolve issues in collaboration with internal teams. Analyzing large data sets to identify and resolve discrepancies Lead client meetings to provide updates, gather feedback, and drive continuous improvement. Support implementation and post-implementation processes as an operational subject matter expert. Coordinate with cross-functional teams to address complex client needs and ensure timely execution of deliverables. Manage ad hoc and ongoing reporting requests, incentive file setups, and operational escalations. Identify opportunities for process improvement and automation within client operations. Maintain accurate documentation in Salesforce and other internal systems. Collaborate with Client Managers to align communication strategies and strategic initiatives. Essential Duties and Responsibilities Serve as a secondary point of contact to clients Develop an established relationship with key client contacts, the Client Management team, and other internal business partners Support the Client Management team with strategic initiatives Ensure expectations are set appropriately related to open tasks to all parties Secure successful execution and resolution of client needs and requests Capability to recognize and manage the nuances of all market segments Other duties as assigned Qualifications Expected for Position Stellar customer service skills Dedication and willingness to manage to fruition, a high volume of client requests and expectation of proactive outreach to help clients meet their goals Quality focused with ability to meet deadlines and multitask Clear and effective oral and written communication skills Strong critical thinking skills, with excellent analysis and organizational skills Strong ability to perform root cause analysis, critical thinking and resolve conflict Team oriented, with ability to work individually when needed Advanced PC proficiency in MS Word, Excel, PowerPoint, and Salesforce Teladoc product and healthcare industry knowledge Associate/bachelor’s degree 3+ years within a client management capacity The base salary range for this position is $50,000 - $60,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Support client operations by managing requests, developing account plans, and collaborating with internal teams to ensure client satisfaction. | Minimum 3 years of client management experience, proficiency in MS Office and Salesforce, strong communication skills, and a bachelor's degree. | Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Client Operations Manager supports the Client Manager in managing relationships with mid-to-large strategic clients, aligning with client and team needs. This role collaborates with the Client Management team, internal stakeholders, and clients to maximize use and satisfaction of Teladoc Health products and address requests tied to strategic initiatives. The position requires an individual who maintains excellent communication, organization, and prioritization skills, self-starter and self along with the ability to mobilize internal resources to maximize the client experience. Key Responsibilities: • Serve as the primary operational contact for designated clients, managing the fulfilment and implementation of their daily strategic requests and initiatives. • Develop and maintain comprehensive operational account plans tailored to each client’s unique setup and business objectives. • Proactively monitor operational workflows (e.g., eligibility, claims, billing, reporting) and resolve issues in collaboration with internal teams. • Analyzing large data sets to identify and resolve discrepancies • Lead client meetings to provide updates, gather feedback, and drive continuous improvement. • Support implementation and post-implementation processes as an operational subject matter expert. • Coordinate with cross-functional teams to address complex client needs and ensure timely execution of deliverables. • Manage ad hoc and ongoing reporting requests, incentive file setups, and operational escalations. • Identify opportunities for process improvement and automation within client operations. • Maintain accurate documentation in Salesforce and other internal systems. • Collaborate with Client Managers to align communication strategies and strategic initiatives. Essential Duties and Responsibilities • Serve as a secondary point of contact to clients • Develop an established relationship with key client contacts, the Client Management team, and other internal business partners • Support the Client Management team with strategic initiatives • Ensure expectations are set appropriately related to open tasks to all parties • Secure successful execution and resolution of client needs and requests • Capability to recognize and manage the nuances of all market segments • Other duties as assigned Qualifications Expected for Position • Stellar customer service skills • Dedication and willingness to manage to fruition, a high volume of client requests and expectation of proactive outreach to help clients meet their goals • Quality focused with ability to meet deadlines and multitask • Clear and effective oral and written communication skills • Strong critical thinking skills, with excellent analysis and organizational skills • Strong ability to perform root cause analysis, critical thinking and resolve conflict • Team oriented, with ability to work individually when needed • Advanced PC proficiency in MS Word, Excel, PowerPoint, and Salesforce • Teladoc product and healthcare industry knowledge • Associate/bachelor’s degree • 3+ years within a client management capacity The base salary range for this position is $50,000 - $60,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026 . Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? • Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission . • Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. • Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. • Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. • Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. • Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn . As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link .

Establish and manage broker relationships, drive sales targets, manage proposals and contracts, and support broker education and marketing efforts. | Minimum 2 years sales experience, knowledge of healthcare broker market, strong communication and presentation skills, proficiency with Microsoft Office and Salesforce, and ability to travel 25-50%. | Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Manager, Broker Sales, drives Teladoc Health sales by establishing, developing, and maintaining relationships with regional healthcare consultants and brokers. Essential Duties and Responsibilities Establish, contract, train, and support broker partners. Develop new broker relationships and meet/exceed sales targets. Manage proposals, contracts, and broker communications. Evaluate broker activity and identify opportunities for joint marketing and prospecting. Utilize Salesforce, ClearSlide, PowerPoint, MS Teams and other tools to manage the sales cycle. Educate brokers on virtual care solutions through webinars and presentations. Support renewals and attend industry events, health fairs, and speaking engagements as needed. Travel: 25–50%. Work location: Northeast USA (NY, NJ, MA, CT, ME, PA, RI, VT, NH). The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No Required Qualifications Minimum of 2 years’ sales experience, not necessarily in the healthcare industry. Knowledge of employer benefits, healthcare and broker market. Exceptional communication and presentation skills. Proficiency with Microsoft Office and Salesforce. Experience with creating and delivering presentations, ideally using different virtual technologies. Preferred Qualifications Prefer four-year degree. Live in the territory (NY, NJ, MA, CT, ME, PA, RI, VT, NH). Adaptable to fast-paced, evolving environments. Understand medical insurance terminology. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. The base salary range for this position is $70,000 - $83,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Lead and coordinate program initiatives, develop and execute work plans, track progress, manage risks, and communicate across teams to ensure alignment with organizational goals. | 7+ years industry experience with 5+ years in program management, project planning skills, stakeholder communication, and proficiency in Microsoft Office products. | Update Coming to the Teladoc Health Careers page URL As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible. To continue viewing this job or other opportunities: Before October 11: Note the Job ID Number for the posting you are interested in. After October 12: Visit the Teladoc Health Careers to search for openings using the Job ID Number or browse other openings. _________________________________________________________________________________ Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position The Program Manager II role will have a mix of strategic and operational responsibilities working collaboratively with cross-functional stakeholders to increase transparency on important initiatives. The Program Manager II will partner closely with core teams to shape the program strategy, goals and plans and ensure tight alignment. Essential Duties and Responsibilities Strategize, implement, and maintain program initiatives that reflect organizational objectives. Lead development and drive execution of program work plans/timelines and integrated activity plans with milestones/goals, key events, and scenarios, as appropriate. Drive coordination of cross-functional activities and promotion of effective communications (e.g., Team meetings, program updates). Coordinate and participate in team and sub-team meetings, including the preparation of meeting agendas, materials, and minutes where appropriate. Track project progress with respect to agreed scheduled milestones and activity both internally and externally when applicable. Partner with the team in the identification of risks and issues and timely resolution, including those related to timing, resources, and budget to prevent delays in project milestones. Apply best practices in the development, initiation, planning, execution, control, and closing of projects. Supports the development and execution of project plans, including monitoring of progress against measures of success and tracking of value relative to cost. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities: No Required Qualifications 7+ years of industry experience with 5+ years of program management experience. Experience with project planning and timeline development. Experience with managing and communicating with internal stakeholders and collaborators with demonstrated collaborative ability. Proficient in Microsoft Office products (Project, Word, Excel, and PowerPoint). Preferred Qualifications Excellent verbal and written communication skills. Excellent critical thinking skills and attention to detail. Excellent presentation skills. Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. Travel: ≤10% Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required for this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. The base salary range for this position is $95,000, $105,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible. To continue viewing this job or other opportunities: Before October 11: Note the Job ID Number for the posting you are interested in. After October 12: Visit the Teladoc Health Careers to search for openings using the Job ID Number or browse other openings. Our mission is to empower all people everywhere to live their healthiest lives.

Manage and grow relationships with major insurance companies, develop strategic account plans, drive revenue growth, and collaborate cross-functionally to deliver on business goals. | 5+ years experience in health plan payer space, proven strategic account management success, strong project management and communication skills, bachelor's degree, and willingness to travel. | Update Coming to the Teladoc Health Careers page URL As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible. To continue viewing this job or other opportunities: • Before October 11: Note the Job ID Number for the posting you are interested in. • After October 12: Visit the Teladoc Health Careers to search for openings using the Job ID Number or browse other openings. _________________________________________________________________________________ Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. In this role you will manage and grow Teladoc Health's relationship with major insurance companies (health plan payers) while building strategic relationships within your account base, across a matrix of roles and areas of expertise, including executive-level personnel. You will have the opportunity to expand Teladoc Health's reach within your accounts, driving revenue growth, product expansion and market development. Essential Duties and Responsibilities • Increase Teladoc Health market share by prospecting and identifying new opportunities within your account base • Develop quarterly reports that enable you to use data to construct a powerful story that defines Teladoc Health s value proposition, for presentation to executive-level clients • Develop an operating calendar, detailed account plan/forecast and account planning/mapping process • Work closely with internal partners including product, clinical, data science, implementation, reporting, legal and finance personnel to deliver on Teladoc Health s side of the strategic roadmap • Maximize, drive and achieve revenue and margin goals while staying within the allocated budget • Manage and deliver on issue resolution and customer satisfaction within your accounts • Demonstrate a broad comprehension of the customer s needs, market trends, industry challenges, major players, relevant products and technologies The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities: No Required Qualifications • 5+ years of experience within the health plan payer’s space • A proven track record of success with complex and strategic account management • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment • Exceptional communication skills, both written and verbal, with experience advising, presenting to and persuading senior corporate personnel • A bachelor's degree (BS/BA) • Proficiency with the Microsoft Office Suite • Willingness to travel for work Preferred Qualifications • 2 – 3 years of experience with Federal Government/Military Healthcare • Experience transforming account productivity from volume-based to value-based results • Enthusiasm for working collaboratively with highly talented professionals • Strong critical thinking and analytical skills • Start-up experience desirable • Technology and/or professional services experience a plus • Ideally, a master's degree in public health (not required) Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. Travel: ≥10% The travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodation for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. The base salary range for this position is $90,000 - $110,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.   Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.   Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.   Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.  Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.   Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Lead AI-driven product operations initiatives, manage tooling strategy, design scalable training frameworks, and drive executive alignment to improve product organization efficiency. | 8+ years in product or AI operations with proven leadership in AI enablement, tooling ownership, strategic cross-functional initiatives, and strong stakeholder management in tech environments. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position The Lead Product Operations Manager is a senior-level individual contributor responsible for independently leading and delivering high-impact cross-functional initiatives that improve the productivity and performance of the Product organization. The role focuses on driving excellence in tooling strategy, scalable training, and core product operations, with an emphasis on AI enablement. The Lead Product Operations Manager is accountable for implementing AI-enabled workflows and systems that deliver measurable improvements in efficiency, quality, or cost. The position also leads the design and automation of scalable training frameworks that increase adoption, capability, and performance across large product teams. This role requires independent leadership, strategic decision-making, and the ability to influence and align executive stakeholders on complex initiatives. Essential Duties and Responsibilities AI Enablement & Operational Efficiency Independently identify, evaluate, and lead the end-to-end implementation of AI tools and capabilities across the full product development lifecycle (e.g., road mapping, requirements definition, design, content operations, documentation, research synthesis), with measurable impact on efficiency and quality. Serve as the primary AI thought leader and evangelist for the Product Org, accountable for driving adoption and change management to integrate AI into workflows at scale, reducing manual effort and demonstrably improving business outcomes. Continuously monitor emerging AI trends, independently design and execute pilot programs, and own the measurement of results, including business case development for broader adoption. Establish and maintain a strategic partnership with Data & AI leadership, ensuring seamless collaboration and alignment between Product and technical AI experts, and acting as the business owner accountable for outcomes. Tooling & Platform Management Develop and own the tooling strategy for the Product org, accountable for the measurable business outcomes tied to efficiency, adoption, and ROI. Independently oversee and drive selection, implementation, and long-term governance of mission-critical tools spanning product design, content, program management, and collaboration. Lead change management and adoption programs to ensure seamless integration, broad usage, and business value realization across multiple product teams and executive stakeholders. Continuously assess enterprise tool usage, consolidate redundant platforms, and deliver quantifiable ROI improvements while enhancing user experience. Training Framework Ownership Design, implement, and scale a comprehensive training framework covering onboarding, capability building, and continuous development across all product disciplines. Leverage AI to automate delivery, personalize learning at scale, and demonstrate measurable business impact. Drive strategic alignment with functional leaders to ensure training content directly advances organizational goals, tool adoption, and workflow optimization. Own end-to-end measurement of training adoption, and effectiveness using a data-informed approach, to continuously refine the program to meet team needs. Core Product Operations Responsibilities Independently lead process design and optimization efforts across the product development lifecycle, ensuring workflows are efficient, repeatable, and integrate AI-driven tools and automation where appropriate. Understand core concepts such as machine learning (ML), natural language processing (NLP), and neural networks to effectively communicate with Data Science and technical teams. Adept at prompt engineering and building with AI ethically and responsibly. Own advanced qualitative and quantitative data to monitor operational performance, uncover insights, and inform recommendations. Design and implement modular frameworks and templates optimized for AI integration, driving standardization, accelerated planning, execution, and enhancing collaboration across the product org. Apply conceptual and systems-level thinking to resolve complex organizational challenges, delivering forward-looking solutions with enterprise-wide, long-term impact. Drive cross-functional and executive alignment through compelling communication and influence at the senior level. Independently lead and facilitate executive workshops and decision-making forums, surfacing risks, shaping strategic priorities, and accelerating alignment. Serve as a strategic advisor and thought partner to senior product leaders, connecting day-to-day execution to long-term strategy, with accountability for integrating AI and delivering measurable business narratives. Lead organization-wide change initiatives, with demonstrated success driving adoption, overcoming resistance, and ensuring sustained outcomes. Supervisory Responsibilities No Qualifications Expected for Position 8+ years of experience in AI operations, product operations, product management, or a related field. Deep understanding of the product development lifecycle specifically in a tech focused company. Proven track record of leading the implementation of AI enablement solutions at scale, preferably in product, engineering, design, or content operations with quantifiable impact on efficiency and quality. History of designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance, supported by advanced data analysis and KPI reporting with tool/platform ownership, including governance, adoption, and integration. Proven ability to operate with full autonomy, setting direction and delivering results on high-impact, cross-functional initiatives with minimal oversight. Proven success managing complex stakeholder networks and building alignment across multiple functions and executive levels. Familiarity with tools such as Jira, Confluence, Productboard (or other roadmapping solutions), and AI copilots. Bonus Qualifications Ability to think critically and strategically to address complex problems and develop effective solutions. Track record of independently leading large-scale, cross-functional initiatives from strategy through execution. Exceptional written and verbal communication skills, including the ability to present strategic recommendations to executive stakeholders. Experience with Figma, Miro, and Airtable highly preferred. Experience in health tech/B2B software company is a plus. The base salary range for this position is $160,000 - $180,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. #LI-SS2 #LI-Remote Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

The Principal Cybersecurity Engineer will implement and manage security controls for generative AI and ML environments. This role involves collaborating with various teams to drive AI/ML security projects and ensuring compliance with security policies. | Candidates should have over 6 years of experience in information security and at least 2 years of hands-on experience with AI/ML technologies. A deep understanding of cloud security principles and experience in regulated industries like healthcare or finance is preferred. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position Key member of the AI Security team within the Information Security department, this role focuses on implementing and managing security controls for generative AI and other Machine Learning (ML) environments. The Principal Security Engineer will ensure that AI technologies are securely integrated, processes are developed and maintained, and systems are continuously monitored and protected against potential threats. This role demands a robust understanding of various IaaS, PaaS, and SaaS platforms leveraging AI, ML, and large language models (LLMs), with a keen ability to identify and mitigate risks in these environments. Essential Duties and Responsibilities Collaborate with data science, DevOps, application development, and operations teams to identify and drive solutions for AI/ML security projects and challenges. Define, document, and implement robust security controls for AI/ML systems. Establish and maintain security monitoring and governance for AI/ML systems. Continuously seek opportunities for automation and process improvements. Mentor junior engineers and serve as an AI/ML security thought leader within the organization. Stay current with global data sovereignty and privacy requirements, translating these needs into effective security solutions across multiple cloud environments. Conduct regular security assessments and audits of AI/ML environments to ensure compliance with internal policies and external regulations. Develop and deliver training and awareness programs on AI/ML security best practices for internal teams. Contribute to the development of the organization's AI/ML security strategy and roadmap. Supervisory Responsibilities No Qualifications Expected for Position 6+ years of experience in various information security domains, including threat modeling, secure coding, cryptography, system administration, and network security. 2+ years hands-on experience with AI/ML technologies, including implementing security controls for these systems. 5+ years experience and deep understanding of cloud security principles and experience with major cloud platforms (e.g., AWS, Azure, Google Cloud). Experience with governance and controls in highly regulated industry – Healthcare or Finance preferred Preferred Qualifications: Familiarity with AI/ML frameworks and tools (e.g., TensorFlow, PyTorch, Scikit-learn). Experience with security information and event management (SIEM) tools and practices Relevant certifications such as CISSP, CISM, CEH, or certifications specific to cloud security and AI/ML. Advanced degree in Computer Science, Information Security, a related field, or equivalent experience. Publications or presentations in AI/ML security forums or conferences. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Proven ability to communicate effectively with diverse stakeholders at varying levels of technical expertise. Demonstrated success in supporting large-scale AI programs, preferably within a global organization. High level of integrity and ethical conduct. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. The base salary range for this position is $165,000 - $185,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Manage employee relations within Clinical Operations, lead investigations, handle workplace accommodations, guide performance management, and provide HR policy compliance and data insights. | Bachelor's degree, 5+ years progressive HR experience focused on employee relations, strong employment law knowledge, interpersonal and conflict resolution skills, and preferred HR certifications. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position The Employee Relations Manager has deep expertise in employee relations to support our clinical and non-clinical teams in the Clinical Operations business unit. This role blends high-level HR strategy with hands-on case management, focusing on workplace accommodations, investigations, and performance issues. This role is a trusted advisor, driving solutions that balance employee advocacy with business needs. Essential Duties and Responsibilities Business Unit Partnership Own all employee relations matters within the Clinical Operations Business Unit Provide coaching on leadership development, team dynamics, and organizational effectiveness Identify trends and develop proactive solutions to mitigate risk Employee Relations & Investigations Partner with legal on complex investigations into harassment, discrimination, and policy violations Ensure thorough documentation, impartiality, and timely resolution Recommend corrective actions and support implementation Workplace Accommodations Manage the interactive process for ADA and other accommodation requests Collaborate with legal, occupational health, and management to ensure compliance Maintain accurate records and ensure timely follow-through Performance & Case Management Guide managers through performance improvement plans and disciplinary actions Ensure consistency and fairness in handling performance-related cases Track outcomes and provide insights to improve management practices Policy & Compliance Interpret and apply employment laws and internal policies Recommend updates to policies based on case trends and legal changes Ensure consistent application of HR practices across departments Data & Insights Analyze employee relations metrics and trends Use data to identify systemic issues and recommend strategic improvements Present actionable insights to leadership to improve engagement and retention Support workforce planning and organizational change initiatives The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No Qualifications Expected for Position Required Qualifications Bachelor’s degree in Human Resources, Business, or related field 5+ years of progressive HR experience, with a strong focus on employee relations Proven ability to manage sensitive and complex employee issues Deep knowledge of employment laws (ADA, FMLA, Title VII, etc.) Strong interpersonal, communication, and conflict resolution skill Ability to quickly prioritize and pivot as business needs change Experience influencing leaders of varying experience levels Appetite and ability to shape the employee relations ecosystem at the company Preferred Qualifications HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) Experience in a matrixed or fast-paced environment Familiarity with case management tools and HRIS platforms About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. The base salary range for this position is $105,000 - $130,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Lead DevOps initiatives focusing on automation, reliability, scalability, and security across cloud-native healthcare solutions. | 5+ years in SRE/software/platform roles with hands-on Azure, Kubernetes, Terraform, backend language fluency, observability tools, and CI/CD expertise. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position As a Senior DevOps Engineer at Teladoc Health, you’ll play a critical role in shaping how we build, test, release and run software across our global suite of healthcare solutions. You will lead high-impact initiatives focused on automation, reliability, scalability, and security—driving best-in-class DevOps practices across the organization. In this highly collaborative position, you’ll partner with Engineering, Architecture, and Operations teams to solve complex infrastructure challenges and build repeatable, resilient systems that support our next-generation platform. If you are passionate about automation, metrics, cloud-native architecture, and making a real-world impact, we’d love to talk. Essential Duties and Responsibilities Engineer reliability in the codepath: profile hot paths, optimize queries/caching/queues, harden timeouts/retries/short circuits, introduce backpressure and idempotency. Define pragmatic SLIs/SLOs that reflect real user experience: wire dashboards, traces, synthetics, and actionable alerts. Close observability gaps and standardize golden signals across services and environments (dev → prod). Lead and learn from incidents: restore service quickly, drive clear PIRs and corrective actions to completion. Harden delivery: feature flags, canary/staged rollouts, automated smoke/perf gates, fast rollback. Partner with Operations and Applications teams to improve MTTD/MTTR and alert hygiene; maintain highsignal oncall rotations by reducing toil. Contribute to runtime and infrastructure reliability (Azure, Kubernetes, Terraform) and extend reusable modules/templates. Coach developers and evangelize reliability patterns through reviews, RFCs/ADRs, runbooks, and internal workshops. Required Qualifications 5+ years in SRE/Software/Platform roles; proven IC leadership across teams. Hands-on with Azure (AWS or GCP acceptable), Kubernetes, Terraform. Fluency in at least one backend language (Ruby (Preferred), Java/Scala, Node.js) and production debugging. Experience with observability tools including New Relic/Grafana(preferred) (datadog, splunk Dynatrace acceptable); builds tracing/metrics/logging from scratch when needed. CI/CD expertise with safe deploy patterns; experience adding perf/reliability gates. Preferred Qualifications Scope & Ownership: Leads reliability for multiple services or a critical domain; plans quarters of work with clear milestones. Technical Depth: Strong debugging across distributed systems; comfortable landing code changes in unfamiliar services. Operational Excellence: Acts as Incident Commander on complex events; improves runbooks, alerting, and oncall quality. SLO Practice: Establishes SLIs/SLOs for critical workflows; uses error budgets to make rollout/rollback decisions with teams. Influence: Mentors senior engineers, guides adjacent teams, and builds consensus with datadriven proposals. Delivery: Breaks ambiguous reliability problems into small, shippable epics; ensures changes go out safely and measurably. Excellent written/verbal communication and cross functional collaboration. Technical Environment Cloud & Orchestration: Azure, Kubernetes IaC & Config: Terraform, Helm Languages: Ruby/Rails, Java/Scala, Node.js (servicedependent) Observability: New Relic, Grafana, tracing/logging pipelines CI/CD: GitHub Actions, Jenkins; feature flags; safe rollout/rollback Data: Postgres/MySQL query optimization, caching layers (Redis, Elastic), queues/streams (Kafka/Confluent Azure where applicable) Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Location: Remote The base salary range for this position is $130,000 to $150,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025 . Total compensation is based on several factors, including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. #LI-DNI Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Lead data analysis and modeling to support clinical operations, develop dashboards and reports, forecast services, and provide actionable insights to leadership. | 5-8 years healthcare data analysis experience, proficiency in Tableau and Excel, Bachelor’s degree required, Python and SQL preferred, experience in call center operations or forecasting preferred. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position The Senior, Operations Business Analyst will play a key role in providing actionable decision support as it relates to Teladoc’s Clinical operational programs. The Senior, Operations Business Analyst will be proficient in manipulating and analyzing various data sources using Python, Tableau and/or SQL. Using this ability, the Senior, Operations Business Analyst will provide data driving decision support to identify operational and financial risks and opportunities. The analyst must comprehend business objectives and develop or utilize tools and views to support the needs of the organization. Essential Duties and Responsibilities Lead analysis efforts and investigate business issues and risks using quantitative tools and modeling techniques, communicating recommendations to stakeholders. Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for clinical operations and product enhancement. Apply strong functional and application knowledge while analyzing data and determining ways to make data actionable including recommendations for process improvement. Generate dashboards and reports for Teladoc management that reflect key metrics that help drive optimum resource utilization and evaluates provider performance in comparison to expectations set in budgeted models. Provide short- and long-term forecasts for various services provided by Teladoc Analyze, manipulate, and act on Teladoc generated forecasts. Proactively analyze the profiles of network physicians looking for variances and communicate any required adjustments based on actual and forecasted needs. Trend, track, and monitor product KPI metrics, looking for deviations and escalating as appropriate. Build successful interpersonal relationships with business partners, leadership team across the Teladoc organization. Provide peer leadership within an existing high performing team to deliver high quality standard reporting with recommendations to senior leadership to guide decision making. Work with a high degree of independence within team and across division, collaborating cross-functionally to meet organizational and division goals. Assist in the development of strategic objectives and tactical planning for the team translating strategy into tactical plans and determining how data can support these efforts. Perform other duties, as needed. Qualifications Required for Position Master’s Degree from an accredited college or university preferred; Bachelor’s Degree required. 5-8 years of data analysis experience in a healthcare setting addressing staffing/scheduling requirements. Proficient in creating dashboards using data visualization software (Tableau). Proficient in Excel. Ability to prepare and present written and verbal reports. Quantitative analysis and computational skills, problem resolution, and risk management skills providing an attention to detail, process, deadlines, and quality results. Qualifications Preferred for Position Work related experience with Python is preferred. Experience with SQL is preferred. 6-8 years’ experience in call center operations or similar work environment or experience with time series forecasting. The base salary range for this position is $85,000 - $95,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Lead the execution of marketing campaigns across multiple channels while partnering with marketing leaders to align on engagement strategies. Mentor a team of designers and art directors to enhance creative quality and ensure adherence to brand guidelines. | Candidates should have 8+ years of creative experience and a strong passion for making a positive impact. Proficiency in design tools like Figma and Adobe Creative Suite is essential, along with a portfolio showcasing a range of creative work. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position Join a team of Creatives that are helping everyone, everywhere find their healthier ever after. Teladoc Health’s Associate Creative Director is at the center of our best-in-class in-house creative group. You must be at the top of your Art Direction game both in how you tell stories and how you bring them to life visually. You also are the day-to-day leader of our art direction team and partner with our internal marketing clients (and others). You’ll pair with a copy ACD in order to deliver campaigns that grow our member base and increase member engagement on our platform. To accomplish these results, you’ll own the creation and delivery of impactful campaigns across every channel, product, and audience. Our ideal candidate is a seasoned Art Director and leader who will actively shape our vision for our brand and how we connect with our audience—both a strategic thinker and a hands-on doer. In-House agency roles are different in the best way. Lead highly cross-functional teams, in which you’ll partner closely with our Consumer Marketing teams, as well as Product Design, Clinical, Data Science, Behavioral Science and other internal teams on a wide range of initiatives. Essential Duties and Responsibilities Own & Execute 360° Creative: Lead the execution of marketing campaigns across multiple channels, including email, direct mail, paid social, and more. Partner with Marketing leaders to align on engagement strategy and KPIs. Brand Storytelling Meets Performance: Combine brand-forward creativity with a performance mindset, ensuring that every design decision made by the team is backed by data and drives results. Process & Organization: Bring structure to the design team by developing efficient workflows and templates that improve speed and output, all while keeping an eye of many moving tactics within a marketing campaign andthe creative meets the expectation of the brief and hits the deadlines. Leadership Responsibilities: Lead and mentor less experienced Designers to continue to develop their skills and improve art and creativequality. Become a trusted expert for marketers and colleagues in our approved look and feel from brand guidelines. Supervisory Responsibilities Lead and mentor a small team of art directors and designers Bring innovative thinking to creative development and GenAI utilization when possible Guide and support the professional development of team members Train team in approved brand visual identity guidelines Qualifications Expected for Position 8+ years of creative experience An innovative and creative vision for communications strategies and development Passion for making a positive impact in people’s lives The ability to thrive in a fast-paced, highly collaborative environment Proven success executing on a broad spectrum of marketing communications projects A positive work ethic and a can-do attitude Agility in a dynamic work environment, with the flexibility to respond to changing business needs, priorities, and direction Highly organized, process-driven mindset—you love bringing order to chaos and keeping creative projects moving smoothly Startup mentality – you embrace change and are comfortable with ambiguity Proficiency in Figma and Adobe Creative Suite is a must, in addition to other relevant design tools A portfolio showcasing a range of creative work, from high-level campaigns to tactical performance-driven assets The base salary range for this position is $100,000 - $125,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

The General Medicine Practice Coordinator will coordinate provider schedules and assist in the implementation of new product offerings. They will ensure that staff providers feel supported in their day-to-day role in virtual healthcare. | Candidates must have 2-4 years of healthcare experience and excellent communication skills. A High School Diploma is required, with a Bachelor's degree preferred. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position The General Medicine Practice Coordinator will report directly to the Practice Manager, providing direct administrative and project support for our growing 24/7 telemedicine practices. Primary responsibilities will be coordinating provider schedules, patient rescheduling, assisting in implementation and roll out of new product offerings and ensuring that staff providers feel supported in their day-to-day role in virtual healthcare. The candidate will work closely with stakeholders across Teladoc Health, including Provider Relations, Physician Credentialing, Planning and Delivery as well as the Clinical Operations Care Team. Essential Duties and Responsibilities Monitors providers’ schedules to ensure that providers maximize opportunities for efficient patient scheduling and timely patient flow in a virtual care setting. Schedules/Reschedule provider clinics as needed. Act as a resource for providers and Care Team staff as needed. Provides administrative and technical support to providers for CME (Continuing Medical Education), financial reimbursement, licensing as well as other admin tasks as assigned. Answers provider requests and/or escalate provider requests appropriately to ensure providers receive timely information to concerns. Supports new provider onboarding by closely monitoring the credentialing and training progress to assure candidate is successfully processed internally by start date Partners with credentialing team to stay ahead of provider license approvals, renewals, and expirations to ensure there is not a lapse in providers' ability to provide care. Provides ongoing feedback to manager regarding training needs, provider performance and process improvement. Assists operations leadership and medical director with department staff meeting agendas, and maintains attendance, minutes and follow up items. Participates in performance improvement projects and may perform other similar and related duties as required. Comply with company policies and procedures. Other duties as assigned. Qualifications Required for Position 2-4 years of healthcare experience required, or direct experience working in an ambulatory medical office Position relies heavily upon communication; must have excellent oral and written communication skills to succeed Previous experience directly supporting providers Must be well-organized and a self-motivator Must be able to generate reports and documents High School Diploma required, Bachelor's degree preferred Qualifications Preferred for Position Remote work experience. Ability to troubleshoot technology. Ability to function in a fast-paced environment and to be able to meet deadlines. Customer service oriented Works well with others and is a team player Interacts effectively with staff, employees, managers, and providers The base salary range for this position is $20-23/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.

Lead and perform cybersecurity control assessments, manage compliance programs, collaborate with technical teams, and improve continuous control assessment processes. | 6+ years cybersecurity compliance experience, relevant certifications, strong knowledge of cybersecurity frameworks and risk management, and effective communication skills. | Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives. Summary of Position We are seeking a highly skilled and experienced individual to lead the Teladoc Cybersecurity Continuous Control Assessment program. The successful candidate will play a critical role in evaluating and enhancing our cybersecurity posture, ensuring that our systems and data remain secure from potential threats. Essential Duties and Responsibilities Design and implement an effective process to identify control risks and mitigate the identified risk. Perform evidence-based evaluations of cybersecurity controls to determine effectiveness of controls. Perform targeted control assessments against specific applications or systems, as required. Work closely with Cybersecurity and Technology teams to ensure cybersecurity controls align with organizational goals and regulatory requirements. Offer expert advice and recommendations on cybersecurity control best practices. Keep abreast of the latest developments, trends, and technologies in the field of cybersecurity to continuously improve assessment methodologies and techniques. Contribute to the development and maintenance of compliance documentation, including risk assessments, control frameworks, and compliance reports. Assist in responding to compliance inquiries, assessments, and audits from external stakeholders, such as regulators, auditors, and clients. Establish relationships with partner teams within the company and leverage cross-functional coordination skills to drive program objectives, such as defining tools, processes and resources needed for compliance/risk programs to succeed. Drive process improvement initiatives with stakeholders to increase scalability, accountability, and maturity of the continuous assessment program. Qualifications Expected for Position Bachelor's degree in Computer Science, Information Security, or a related field; or equivalent work experience. Minimum of 6 years of experience in cybersecurity, with a focus on compliance. In-depth knowledge of relevant cybersecurity regulations, standards, and frameworks. Experience conducting compliance assessments, audits, and gap analyses. Strong understanding of risk management principles and methodologies. Strong critical thinking with proven ability to assess complex security scenarios and make timely, informed decisions. Effective communicator skilled at translating technical details and working across business and technical teams. Self-starter with experience managing multiple priorities independently in fast-paced settings. Qualifications Preferred for Position Relevant certifications such as CISSP, CISM, CISA, CRISC, or equivalent. Experience with compliance management tools and technologies Experience with NIST, ISO 27001, HITRUST, HIPAA frameworks. Work Environment ☐ Office ☒ Remote ☐ Hybrid (Office & Remote) Travel – ≤10%. Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. The base salary range for this position is $145,000 - $165,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.