Tandem Diabetes Care

Designing, developing, testing, and maintaining embedded software for medical devices, ensuring compliance with regulatory standards. | Minimum 2+ years of experience in embedded software for medical devices or related fields, proficiency in C and Rust, familiarity with formal testing methodologies, and a relevant engineering or computer science degree. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: A member of the Software Engineering team responsible for designing and developing embedded software applications. This role works independently to identify software improvements and contribute to the overall testing and validation of software products. Software Engineer II's (Embedded Firmware) at Tandem are also responsible for: Independently designs, develops, modifies, and tests software units per corporate software process documents. Independently develops and integrates software components for various functionalities, including user interfaces, communication protocols, and device control. Identifies opportunities in software process and initiates efforts to close process gaps; communicates proposals to the management team. Contributes to software design specifications, interface descriptions, and other software documentation; may act as documentation owner for limited scope projects. Provides inputs to software verification and validation protocols. In coordination with the Software Test team, participates in formal test execution. Develops unit tests and analyzes test coverage per software process documents. Supports software testing with utility software or special purpose embedded software. Embraces the Design Control process by participating in design reviews and maintaining design history files ensuring that all software development activities comply with relevant regulatory standards, such as FDA guidelines, ISO 13485, and IEC 62304. Manages source code effectively using Source Code Management (SCM) tools, processes, and procedures. Assists product development engineers in the diagnosis and replication of build and deployment issues. Attends and may coordinate documentation for the Software Review Board SRB). Assists in analyzing software issues to determine root cause of failure. Collects process metrics and lessons learned, reviews, and evaluates processes and work products and recommends improvements as appropriate. Confirms completion of required training plan before assuming job responsibilities. Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements. Other responsibilities as assigned. WHEN & WHERE YOU’LL WORK: Hybrid/Remote: This position is open to candidates in the United States and will work in a hybrid or remote capacity depending on where candidates are located. Equipment for the role will be provided, and training will occur remotely. Schedule: This position will work Monday - Friday from 8:00 AM - 5:00 PM PST. Candidates must be flexible to work Pacific Standard hours if living in Mountain, Central, or Eastern time zones. WHAT YOULL NEED: Knowledge, skills & abilities: Proficient knowledge and working embedded experience in the “C” and Rust programming languages. Familiarity with the Javascript programming language. Proficient with formal software test methodologies and test-driven development (TDD). Able to work independently and deliver high quality work product with minimal supervision. Able to effectively convey information related to work product and lead group discussions. Able to work effectively in a team environment. Able to alter behavior and opinions in light of new information. Able to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information. Knowledge of Good Documentation Practices (GDP) preferred. Minimum certifications/educational level: Bachelor’s degree in engineering or computer sciences or related field, or equivalent combination of education and applicable job experience. Minimum experience: 2+ years’ experience in the field of embedded software for medical devices or in a related area. COMPENSATION & BENEFITS: The starting base pay range for this position is $119,300 to $140,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-HJ1 Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Lead and manage software engineering teams developing mobile applications for diabetes management, ensuring regulatory compliance and high-quality standards. | Extensive experience in mobile app development on Android and iOS, leadership skills, knowledge of medical device regulations, and project management expertise. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: The Manager, SW Engineering - Mobile plays a pivotal role in our mission to deliver cutting-edge solutions for diabetes management. The manager will lead teams of software engineers responsible for developing the user experience for Tandem’s mobile applications while we expand our reach to the international market. This is a high impact role that requires technical expertise in mobile platforms (Android and iOS), working cross functionally with technical product management, project management, system, and other departments necessary to produce safety critical features. You will have accountability for the overall performance and results of a software team within the mobile department. You will contribute to high level planning and will evaluate the results of research and development projects to assure accomplishment of technical objectives. Team Leadership: Leads and inspires a team of software engineers, fostering a collaborative and innovative work environment. Leads and manages a team of external software engineers and provides clear guidance to produce desired results. Sets clear annual goals and expectations and provides mentorship and guidance to team members. Conducts performance evaluations, offers constructive feedback, and promotes professional growth. Provides appropriate merit recommendations, and promotion candidacy for all eligible team members. Works collaboratively with mobile management to achieve team goals and company objectives. Mobile Development: Manages teams that plan, design, and develop the user experience of mobile software on Android and iOS that connects with Tandem Insulin pumps. Collaborates with cross-functional teams, including hardware, firmware, and quality assurance, to ensure seamless interoperability. Stays up to date with industry advancements and emerging technologies to drive innovation. Project Management: Manages project timelines, resource allocation, and budgets to meet project goals and deadlines. Identifies risks and proactively develops mitigation strategies. Monitors and reports on project progress to stakeholders. Quality Assurance: Maintains a focus on software quality, regulatory compliance, and best practices. Oversees testing, validation, and verification activities to ensure the reliability and accuracy of mobile development. Promotes a culture of quality and regulatory compliance within the software engineering team. Organizes training programs and workshops to educate team members on relevant quality standards, regulations, and best practices. Regulatory Compliance: Ensures that all software components meet regulatory requirements, such as FDA guidelines, IEC standards, and ISO standards. Assists in the preparation of documentation for regulatory submissions. Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements. Continuous Improvement: Drives process improvements and the adoption of agile methodologies to enhance team efficiency and product quality. Promotes a culture of continuous learning and innovation within the engineering team. Works with senior leadership to determine long term product, skill, and organizational needs. WHEN & WHERE YOU’LL WORK: Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually. WHAT YOU’LL NEED: Strong background in software development; medical device or healthcare industry experience preferred. Expertise in UI technology on Android and iOS platforms using Kotlin and Swift. Knowledge of regulatory requirements, including FDA, IEC, and ISO standards. Familiarity with FDA regulations and medical device software development standards. Strong leadership skills with experience in managing and mentoring software engineering teams. Ability to think strategically and make data-driven decisions. Knowledgeable with Good Documentation Practices (GDP) methodology. Strong proficiency with software development tools such as JIRA and Git. Excellent communication, interpersonal, and collaboration skills to work with cross-functional teams. Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others. Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals. Able to make and prioritize process and resource decisions based on overall team needs. Strong project management, problem-solving abilities, and a proactive approach to challenges. EXTRA AWESOME: Bachelor’s degree in software engineering, Computer Science, or related field or combination of equivalent education and years of applicable work experience. Advanced coursework/master’s in software engineering, MBA, professional license, or certificate preferred. 7+ years of software development experience combining: 3+ years management experience leading a software engineering team. Mobile application product launch and sustainment experience. Medical device industry or related area preferred. COMPENSATION & BENEFITS: The starting base pay range for this position is $176,700 to $190,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: San Diego roles and all Remote Positions not including Field Sales: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-KT1 #LI-Remote Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Develops and executes international and US market expansion strategies, including payer and reimbursement models, for diabetes therapeutics. | Requires 8+ years in market development, payer engagement, or global commercialization, with experience in diabetes or medical devices preferred. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: The Director, T2 Market Development is responsible for developing, expanding, and operationalizing the external markets and channels required for Tandem’s Type 2 Diabetes (T2D) growth. This role leads commercial expansion efforts across Medicare (Part B and Part C), international markets (EU5, Canada, APAC, Middle East), and new care settings including Long-Term Care (LTC) and institutional environments. The Director shapes the payer value narrative, drives innovative access models such as ‘Pay as you go’ for Medicare Advantage plans, and creates novel commercial frameworks that enable the T2 ecosystem to scale across geographies and channels. The Dir, T2 will also be responsible for: Stands up and scales US growth pathways across priority segments and call points. Reduces adoption friction (coverage workflow, documentation, affordability mechanics, patient journey handoffs) and improve conversion. Partners with the Head of Govt Affairs to support and accelerate external efforts to eliminate the C-peptide requirement for Medicare Part B for pump therapy access. Increases in US serviceable market (reachable HCP universe, channel capacity, covered/ practically-accessible lives). Funnel performance: lead → trial → start → active; improved conversion at the biggest leakage points through the intake funnel, including patient training and onboarding to reduce time-to-start and administrative friction. Builds and implements a Medicare Part C (Medicare Advantage) Pay as you go pharmacy benefit model for tubeless and MDI-replacement therapies. Develops and executes international commercial expansion plans across priority markets (EU5, Canada, APAC), with tubeless-first market entry strategies. Evaluates and develops new channel models for institutional care workflows. Collaborates with Sales Enablement to ensure payer and channel changes translate into field-ready tools, messaging, and pull-through plans. Conducts ongoing external landscape reviews of Medicare trends, global reimbursement shifts, competitive coverage changes, and institutional therapy patterns. WHAT YOU’LL NEED: Bachelor’s degree in business, economics, health policy, or related field, advanced degree (MBA, MHA, Ms of Health Economics, or similar) preferred or equivalent combination of education and experience. 8+ years of experience in market development, commercial expansion, payer engagement, or global commercialization roles. Experience working within diabetes, medical devices, or specialty therapeutics strongly preferred. Prior experience with Medicare, MA plans, or OUS reimbursement pathways desirable. Strong understanding of U.S. Medicare (Part B and Part C), pharmacy-benefit models, and diabetes reimbursement dynamics. Experience with international commercial frameworks, including reimbursement and tender processes. Excellent project management, communication, and negotiation abilities. Ability to travel domestically and internationally as required (25-30%). WHEN & WHERE YOU’LL WORK: Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually. COMPENSATION & BENEFITS: The starting base pay range for this position is $160,000 - $189,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, unlimited PTO and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-Remote#LI-DW1 Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Promote and sell Tandem Diabetes products and clinical services within an assigned territory, providing clinical support, training, and education to healthcare professionals and patients. | Requires RN, RD, or RPh certification, with at least 2 years of diabetes technology education experience, and ability to travel extensively. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: Directly responsible for the clinical services and, in partnership with a Territory Manager (“territory sales team”), the promotion and sale of Tandem Diabetes products within an assigned territory. The territory sales team will work together to plan and achieve sales goals through clinical acceptance of Tandem products. Identifies potential customers, establishes and develops business relationships which facilitate the sale of Tandem Diabetes' products and clinical services. Uses clinical expertise to provide clinical and sales support, and product education directly to trainers, physicians, and their staff. Provides Tandem product training and support to patients. Effectively leverages customer training and clinical expertise in the marketplace in order to generate positive clinical outcomes and sales. Please note that although the role is remote, the ideal candidate would be based in Albuquerque, New Mexico and able to travel throughout the area as needed. Clinical Diabetes Sales Specialists are also responsible for: CDSS maintains solid line reporting structure to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals. In partnership with Territory Manager (TM), covers assigned territory to ensure the territory meets or exceeds company sales goals as established by Sales Management. With TM, develops a business plan to promote new and maintain existing business in the territory. Uses business acumen to develop strategies and programs to address clinical needs or concerns. Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Effectively promotes Tandem’s unique market position, approach and value to the prospect (e.g., ability to integrate/coordinate with providers, impact on claims or other outcomes, clinical and technical differentiation from competitors). Leverages clinical expertise to create and implement strategic business plans (i.e.. short-term & long-term goals and objectives) for assigned Territory. Provides information in a professional manner to various health care professionals (HCPs-MDs, DOs, NPs, RNs, CDCESs, RPhs, etc.) to influence them to recommend/prescribe Tandem products/services when indicated as part of patients’ diabetes management plan. Provides products/services/clinical outcomes information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions. Maintains knowledge of competitive products and market landscape in order to clinically and competitively sell against other products and therapies. Attends and participates in all corporate sales/clincial training, sales meetings, and assigned conventions, trade shows and symposia. Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies. Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers. Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures. Completes other assignments and sales reports as directed by Sales Management. PRIMARY CLINICAL DUTIES & RESPONSIBILITIES: CDSS maintains dotted line reporting structure to Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance. CDSS provides training, education, technical troubleshooting and support to customers (HCPs and patients) which complies with product labeling and follows accepted diabetes standards of care. Interacts with patients and HCPs (Certified Diabetes Care and Education Specialists, Endocrinologists) in order to familiarize them with the benefits of Tandem Diabetes’ products and related services. Meets or exceeds annual clinical and training goals. Patient training and education: Coordinates, schedules, and delivers patient product trainings in the assigned territory. Ensures external referral decisions meet needs of HCP, patient, and Tandem business. Completes all product training, documentation and communication with HCPs in a thorough and timely manner per company policy. Maintains account-level training requirements and trainer details for efficient and effective training coordination. Conducts/promotes educational offerings for new and existing patients which support diabetes self-management skills, preparation for or optimization of automated insulin delivery to reach positive outcomes and customer retention. HCP Training and Education: Establishes and maintains excellent professional relationships with HCPs to support the sale and effective use of Tandem Diabetes products / services. Creates value for the HCP by differentiating Tandem Diabetes Care products and clinical services. Educates prospective and current customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management topics. Selects contracted trainers based on territory business need and skill. Responsible for initial and ongoing certification of contracted and non-contracted Tandem Pump Trainers in the territory. Ensures external training quality supports Tandem’s training excellence scores. Conducts HCP wear experiences to promote knowledge and comfort with Tandem systems. Educates HCPs on the use of Tandem therapy management reports to optimize patient outcomes. Leverages clinical expertise to discuss published studies, account and individual clinical outcomes and successes in an effective and compliant manner. Shares successful field strategies with regional sales team for learning. Collaborates with Customer Technical Support and Clinical Support Specialist teams to identify and address post-sale product issues, and additional patient education/ training needs. Confirms completion of required training plan before assuming job responsibilities. Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. Completes other assignments and reports as directed by Clinical Management. WHEN & WHERE YOU’LL WORK: Field Based and Hybrid: This position is field based and hybrid. We are open to candidates located in Albuquerque, New Mexico or neighboring cities. Equipment for the role will be provided and training will occur onsite and virtually. Schedule: This position will work Monday - Friday from 8:00 AM - 5:00 PM MST. WHAT YOU'LL NEED: Knowledge, skills & abilities: Excellent communication skills regarding diabetes through the life cycle, self-management strategies, proper use of diabetes technology devices and therapies, meal management strategies, diabetes medications, acute and chronic complications, emergency management and community resources. Ability to establish effective relationships with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software reports to patients and health care providers. Demonstrated ability to communicate in a clear and concise manner with customers to resolve education or product issues and answer questions according to company protocols and requirements. Skilled at contributing clinical expertise to achieve Tandem business goals. Able to react to changing situations in a timely, calm, and confident manner. Ability to work in a fast-paced, dynamic market. Reacts positively to change as an opportunity to improve business performance and campaigns for it when necessary. Proficient in Microsoft Office Suite and Internet with CRM software familiarity preferred. Able to travel in the assigned territory at least 80% of the time and work from a remote home office; must maintain valid driver’s license and required auto insurance as well as good driving record, per company policy. Minimum Certifications/Educational Level: RN, RD or RPh or equivalent combination of education and applicable job experience. Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible. Maintenance of registration and licensure through clinical education. Continuing education on patient education on the technical use of diabetes technology and special considerations related to pump therapy in the marketplace. Minimum experience: 2 years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred). Demonstrated ability to effectively communicate as a clinical expert to patients and HCPs 1 year of related diabetes/endocrinology industry experience preferred. COMPENSATION & BENEFITS: The base pay for this position is $101,025 - $123,475 annually, with a target earning potential of $126,025 to 148,475 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes a robust benefits package. YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-Hybrid #LI-HJ1 Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Provide diabetes education and pump training to patients and healthcare professionals, develop strategies with the sales team, and support clinical concerns within the territory. | RN, RD, or RPh with advanced diabetes education credentials and at least 2 years of experience in diabetes technology education. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: Job Description Summary As part of the field sales team, and in partnership with your Territory Manager, you’ll provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy. You’ll take the lead in conducting educational classes that support diabetes education and advanced diabetes management skills and be given the opportunity to co-develop successful strategies with your field partner to address clinical concerns within the sales territory. This is a field-based role based in the Greater Syracuse, NY region. A Clinical Diabetes Sales Specialist at Tandem also: Develops successful strategies with assigned Territory Manager to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products and to ensure the retention of existing relationships. Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Effectively promotes Tandem’s unique market position and creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services. Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. Completes all product training, documentation and communication with HCPs in a thorough and timely manner per company policy. Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products. Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory. Collaborates with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs. Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers. Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. Directly reports to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals and maintains a strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance. WHAT YOU'LL NEED: RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible) 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred) Ability to relate effectively with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers. Skilled at presenting educational material in a clear, concise manner to various audiences. Ability to work in a fast paced, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary. 1-year related diabetes/endocrinology industry experience preferred Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy COMPENSATION & BENEFITS: The base pay for this position is $101,025 to 124,475 annually, with a target earning potential of $126,025 to 148,475 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes incentive compensation, equity, and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Providing education and training on insulin pump therapy, developing strategies with healthcare professionals, and supporting clinical and sales objectives within the territory. | RN, RD, or RPh with 2+ years of diabetes technology education experience, ability to travel extensively, and excellent communication skills. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: As part of the field sales team, and in partnership with your Territory Manager, you’ll provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy. You’ll take the lead in conducting educational classes that support diabetes education and advanced diabetes management skills and be given the opportunity to co-develop successful strategies with your field partner to address clinical concerns within the sales territory. This is a field-based role based in the Greater Albany, NY region. A Clinical Diabetes Sales Specialist at Tandem also: Develops successful strategies with assigned Territory Manager to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products and to ensure the retention of existing relationships. Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Effectively promotes Tandem’s unique market position and creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services. Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. Completes all product training, documentation and communication with HCPs in a thorough and timely manner per company policy. Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products. Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory. Collaborates with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs. Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers. Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. Directly reports to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals and maintains a strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance. WHAT YOU'LL NEED: RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible) 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred) Ability to relate effectively with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers. Skilled at presenting educational material in a clear, concise manner to various audiences. Ability to work in a fast paced, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary. 1-year related diabetes/endocrinology industry experience preferred Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy COMPENSATION & BENEFITS: The base pay for this position is $101,025 to 124,475 annually, with a target earning potential of $126,025 to 148,475 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes incentive compensation, equity, and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-Remote #LI-BC1 Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Promoting and supporting Tandem Diabetes products and clinical services within an assigned territory, providing training and education to healthcare professionals and patients, and developing strategic business plans. | Minimum of RN, RD, or RPh certification, with 2+ years of diabetes technology education experience, and advanced diabetes credentials such as CDCES or BC-ADM. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: Directly responsible for the clinical services and, in partnership with a Territory Manager (“territory sales team”), the promotion and sale of Tandem Diabetes products within an assigned territory. The territory sales team will work together to plan and achieve sales goals through clinical acceptance of Tandem products. Identifies potential customers, establishes and develops business relationships which facilitate the sale of Tandem Diabetes' products and clinical services. Uses clinical expertise to provide clinical and sales support, and product education directly to trainers, physicians, and their staff. Provides Tandem product training and support to patients. Effectively leverages customer training and clinical expertise in the marketplace in order to generate positive clinical outcomes and sales. Please note that although the role is remote, the ideal candidate would be based in the Utah County territory and able to travel throughout the area as needed. Clinical Diabetes Sales Specialists are also responsible for: CDSS maintains solid line reporting structure to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals. In partnership with Territory Manager (TM), covers assigned territory to ensure the territory meets or exceeds company sales goals as established by Sales Management. With TM, develops a business plan to promote new and maintain existing business in the territory. Uses business acumen to develop strategies and programs to address clinical needs or concerns. Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Effectively promotes Tandem’s unique market position, approach and value to the prospect (e.g., ability to integrate/coordinate with providers, impact on claims or other outcomes, clinical and technical differentiation from competitors). Leverages clinical expertise to create and implement strategic business plans (i.e.. short-term & long-term goals and objectives) for assigned Territory. Provides information in a professional manner to various health care professionals (HCPs-MDs, DOs, NPs, RNs, CDCESs, RPhs, etc.) to influence them to recommend/prescribe Tandem products/services when indicated as part of patients’ diabetes management plan. Provides products/services/clinical outcomes information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions. Maintains knowledge of competitive products and market landscape in order to clinically and competitively sell against other products and therapies. Attends and participates in all corporate sales/clincial training, sales meetings, and assigned conventions, trade shows and symposia. Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies. Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers. Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures. Completes other assignments and sales reports as directed by Sales Management. PRIMARY CLINICAL DUTIES & RESPONSIBILITIES: CDSS maintains dotted line reporting structure to Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance. CDSS provides training, education, technical troubleshooting and support to customers (HCPs and patients) which complies with product labeling and follows accepted diabetes standards of care. Interacts with patients and HCPs (Certified Diabetes Care and Education Specialists, Endocrinologists) in order to familiarize them with the benefits of Tandem Diabetes’ products and related services. Meets or exceeds annual clinical and training goals. Patient training and education: Coordinates, schedules, and delivers patient product trainings in the assigned territory. Ensures external referral decisions meet needs of HCP, patient, and Tandem business. Completes all product training, documentation and communication with HCPs in a thorough and timely manner per company policy. Maintains account-level training requirements and trainer details for efficient and effective training coordination. Conducts/promotes educational offerings for new and existing patients which support diabetes self-management skills, preparation for or optimization of automated insulin delivery to reach positive outcomes and customer retention. HCP Training and Education: Establishes and maintains excellent professional relationships with HCPs to support the sale and effective use of Tandem Diabetes products / services. Creates value for the HCP by differentiating Tandem Diabetes Care products and clinical services. Educates prospective and current customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management topics. Selects contracted trainers based on territory business need and skill. Responsible for initial and ongoing certification of contracted and non-contracted Tandem Pump Trainers in the territory. Ensures external training quality supports Tandem’s training excellence scores. Conducts HCP wear experiences to promote knowledge and comfort with Tandem systems. Educates HCPs on the use of Tandem therapy management reports to optimize patient outcomes. Leverages clinical expertise to discuss published studies, account and individual clinical outcomes and successes in an effective and compliant manner. Shares successful field strategies with regional sales team for learning. Collaborates with Customer Technical Support and Clinical Support Specialist teams to identify and address post-sale product issues, and additional patient education/ training needs. Confirms completion of required training plan before assuming job responsibilities. Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. Completes other assignments and reports as directed by Clinical Management. WHEN & WHERE YOU’LL WORK: Field Based and Hybrid: This position is field based and hybrid. We are open to candidates located in Salt Lake City and Utah County. Equipment for the role will be provided and training will occur onsite. Schedule: This position will work Monday - Friday from 8:00 AM - 5:00 PM MST. WHAT YOU'LL NEED: Knowledge, skills & abilities: Excellent communication skills regarding diabetes through the life cycle, self-management strategies, proper use of diabetes technology devices and therapies, meal management strategies, diabetes medications, acute and chronic complications, emergency management and community resources. Ability to establish effective relationships with patients, referral sources and health care professionals. Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software reports to patients and health care providers. Demonstrated ability to communicate in a clear and concise manner with customers to resolve education or product issues and answer questions according to company protocols and requirements. Skilled at contributing clinical expertise to achieve Tandem business goals. Able to react to changing situations in a timely, calm, and confident manner. Ability to work in a fast-paced, dynamic market. Reacts positively to change as an opportunity to improve business performance and campaigns for it when necessary. Proficient in Microsoft Office Suite and Internet with CRM software familiarity preferred. Able to travel in the assigned territory at least 80% of the time and work from a remote home office; must maintain valid driver’s license and required auto insurance as well as good driving record, per company policy. Minimum Certifications/Educational Level: RN, RD or RPh or equivalent combination of education and applicable job experience. Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible. Maintenance of registration and licensure through clinical education. Continuing education on patient education on the technical use of diabetes technology and special considerations related to pump therapy in the marketplace. Minimum experience: 2 years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred). Demonstrated ability to effectively communicate as a clinical expert to patients and HCPs 1 year of related diabetes/endocrinology industry experience preferred. COMPENSATION & BENEFITS: COMPENSATION & BENEFITS: The base pay for this position is $101,025 - $123,475 annually, with a target earning potential of $126,025 to 148,475 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes a robust benefits package. YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-Hybrid #LI-HJ1 Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.

Promote Tandem Diabetes products within assigned territory by leading sales efforts, building relationships with healthcare professionals, and meeting sales goals. | BS/BA plus 3 years of related industry sales experience in diabetes or endocrinology, ability to travel extensively, strong communication and sales skills. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com. A DAY IN THE LIFE: Please note that although candidate will be remote, the ideal candidate would live in the Palm Beach/Fort Lauderdale area with the ability to travel to Port St. Lucie regularly. You'll be directly responsible for the promotion of Tandem Diabetes products and services within your territory in partnership with a Clinical Diabetes Sales Specialist. Your goal will to be ensure the territory meets and exceeds company sales goals as established by management. You'll do this by leading strategic business planning, identifying potential customers, establishing, and developing business relationships to facilitate the sale of Tandem products and services. Additionally, you'll use your industry sales experience to provide account sales support and continuing education to patients, physicians, and their Clinical Educators on the technical use of insulin pump therapy. A Territory Manager with Tandem also: • Ensures the territory meets or exceeds company goals as established by management • Creatively and resourcefully uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. • Provides information in a professional manner to various health care professionals (MDs, DOs, RNs, CDEs, RPhs, etc.) in order to convince them to recommend/prescribe Tandem products/services when indicated in the course of appropriate therapy. • Creates value for the health care professionals by differentiating Tandem Diabetes Care products and services. • Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. • Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products /services. • Effectively promotes Tandem’s unique market position, differentiation from competitors. • Leads strategic business planning (i.e. forecasting and developing short term & long term goals and objectives) for assigned Territory. • Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions. • Attends and participates in all corporate sales training, meetings and assigned conventions and symposia. • Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. • Collaborates with Customer Sales Support Specialists to identify and address pre and post sales order issues, and sales lead inquiries. • Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies. • Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with customers. • Prepares weekly and monthly sales reports as requested by Sales Management within required deadlines. • Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures. • Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. WHAT YOU'LL NEED: • BS/BA from a four-year college or university plus 3 years of related industry sales experience; preferably in one or more of the following areas: diabetes, endocrinology, insulin infusion pumps, and managed care. Equivalent combination of education and experience will also be considered. • Ability to travel at least 80% in your assigned territory; must maintain a valid driver's license and required auto insurance as well as good driving record, per company policy. • Motivation and drive to meet and even exceed sales goals. • Ability to relate effectively with patients, referral sources and health care professionals. • Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to company protocols and requirements. • Ability to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information. • Skilled at promoting team cooperation and commitment to team success. • Ability to work in a fast paced, ever-changing market and see change as an opportunity to improve business performance and will campaign for it when necessary. WHAT’S IN IT FOR YOU? In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers. BE YOU, WITH US! Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Due to requirements of some health systems and/or local municipalities, vaccines, including the COVID-19 vaccine, may be a requirement of this job. Tandem will consider reasonable accommodations COMPENSATION & BENEFITS: The base pay for this position is $89,200.00 - $109,000.00 annually, with a target earning potential of $164,200 - $184,000.00 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. REFERRALS: We love a good referral! If you know someone that would be a great fit for this position, please share! If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants IMPORTANT NOTICE: APPLICANT TRACKING SYSTEM UPGRADE We’re excited to announce that Tandem Diabetes Care is upgrading our Applicant Tracking System to Workday! If you apply between now and September 14, 2025, and proceed in our interview process, you may be asked to reapply using our new Workday link. Your recruiter will keep you posted along the way. Thank you for your patience during this transition – we look forward to receiving your application! #mitratechjobs

Manage and grow sales territory by promoting Tandem Diabetes products, building relationships with healthcare providers, and meeting sales goals through strategic planning and customer education. | Bachelor's degree plus 3 years of related industry sales experience in diabetes or related fields, ability to travel extensively, strong communication and sales skills. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com. A DAY IN THE LIFE: This is a field-based position which will be responsible for our Vermont and New Hampshire territory. This will primarily be focused on the 89 corridor from Burlington to Concord. You'll be directly responsible for the promotion of Tandem Diabetes products and services within your territory in partnership with a Clinical Diabetes Sales Specialist. Your goal will to be ensure the territory meets and exceeds company sales goals as established by management. You'll do this by leading strategic business planning, identifying potential customers, establishing, and developing business relationships to facilitate the sale of Tandem products and services. Additionally, you'll use your industry sales experience to provide account sales support and continuing education to patients, physicians, and their Clinical Educators on the technical use of insulin pump therapy. A Territory Manager with Tandem also: • Ensures the territory meets or exceeds company goals as established by management • Creatively and resourcefully uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. • Provides information in a professional manner to various health care professionals (MDs, DOs, RNs, CDEs, RPhs, etc.) in order to convince them to recommend/prescribe Tandem products/services when indicated in the course of appropriate therapy. • Creates value for the health care professionals by differentiating Tandem Diabetes Care products and services. • Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. • Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products /services. • Effectively promotes Tandem’s unique market position, differentiation from competitors. • Leads strategic business planning (i.e. forecasting and developing short term & long term goals and objectives) for assigned Territory. • Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions. • Attends and participates in all corporate sales training, meetings and assigned conventions and symposia. • Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory. • Collaborates with Customer Sales Support Specialists to identify and address pre and post sales order issues, and sales lead inquiries. • Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies. • Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with customers. • Prepares weekly and monthly sales reports as requested by Sales Management within required deadlines. • Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures. • Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. WHAT YOU'LL NEED: • BS/BA from a four-year college or university plus 3 years of related industry sales experience; preferably in one or more of the following areas: diabetes, endocrinology, insulin infusion pumps, and managed care. Equivalent combination of education and experience will also be considered. • Ability to travel at least 80% in your assigned territory; must maintain a valid driver's license and required auto insurance as well as good driving record, per company policy. • Motivation and drive to meet and even exceed sales goals. • Ability to relate effectively with patients, referral sources and health care professionals. • Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to company protocols and requirements. • Ability to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information. • Skilled at promoting team cooperation and commitment to team success. • Ability to work in a fast paced, ever-changing market and see change as an opportunity to improve business performance and will campaign for it when necessary. WHAT’S IN IT FOR YOU? In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers. BE YOU, WITH US! Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Due to requirements of some health systems and/or local municipalities, vaccines, including the COVID-19 vaccine, may be a requirement of this job. Tandem will consider reasonable accommodations COMPENSATION & BENEFITS: The base pay for this position is $89,200.00 - $109,000.00 annually, with a target earning potential of $164,200 - $184,000.00 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. REFERRALS: We love a good referral! If you know someone that would be a great fit for this position, please share! If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants IMPORTANT NOTICE: APPLICANT TRACKING SYSTEM UPGRADE We’re excited to announce that Tandem Diabetes Care is upgrading our Applicant Tracking System to Workday! If you apply between now and September 14, 2025, and proceed in our interview process, you may be asked to reapply using our new Workday link. Your recruiter will keep you posted along the way. Thank you for your patience during this transition – we look forward to receiving your application! #mitratechjobs