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Lead a team and advise executives by turning enterprise questions into analytics frameworks and actionable insights for strategic decisions. | Requires a bachelor's degree and progressive analytics, strategy, or consulting experience, including five years of people leadership; a master's degree and financial-services experience are preferred. | The Director, Enterprise Strategy Analytics, leads a team responsible for transforming enterprise questions into decision-ready insights that enable strategic, client-centered business decisions. Reporting to the Vice President, Enterprise Analytics & Data Management, this role serves as a senior thought partner to executive, business, and functional leaders by connecting strategy, analytics, business acumen, and client insights to evaluate opportunities and solve complex enterprise challenges. This leader is accountable for translating ambiguity into clarity, identifying opportunities for enterprise value creation, developing analytics and measurement frameworks, and ensuring leaders have the information, context, and recommendations necessary to make informed decisions. The Director will lead a team focused on enterprise priorities and will partner closely with Enterprise Strategy, Finance, Data, and Divisional Leadership to establish shared measures, create common understanding, and enable enterprise performance. DUTIES & RESPONSIBILITIES: Lead and advise on large, complex strategy and analytics engagements, answering the enterprise’s most important strategic questions, spanning multiple business areas, functions, products, and channels, ensuring Thrivent's most important strategic decisions are informed by trusted insights, rigorous analysis, and a scalable enterprise analytics capability. Partner with senior executive leaders and business stakeholders to frame difficult or undefined business questions, clarify decision needs, identify relevant hypotheses, and establish engagement scope, deliverables, and measures of success. Lead team of dedicated analysts with specialized knowledge and business acumen working on the most important strategic and business questions for the Enterprise. Establish engagement priorities and direct Enterprise Analytics resources toward the organization's highest-value strategic opportunities. Facilitate hypothesis-driven problem solving to support business strategy, growth opportunities, operational effectiveness, and enterprise transformation initiatives. Proactively identify emerging risks, opportunities, and strategic questions where analysis or decision support could improve growth, client or advisor outcomes, investment prioritization, operating effectiveness, or transformation results. Identify new ongoing data needs and requirements and champion the establishment of new systems and data sources in partnership with Data Product Leadership and appropriate business areas. Define and evolve the Enterprise Analytics methodologies, and consulting practices. Recruit, develop, and sustain a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. Support and/or develop an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shape and/or support a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. Describe below the audience this role will interact with and level of influence they will have on those roles. The Director, Enterprise Analytics, serves as a senior enterprise advisor and strategic partner who influences decisions across the organization through analytics, business acumen, and consultative leadership. This role works closely with the Executive Leadership Team (ELT) members, Enterprise Strategy Leaders, VP/SVP level audience across divisions to frame enterprise questions, , evaluate strategic opportunities, and deliver decision-ready recommendations. The role will require high levels of influencing, dealing with ambiguity, and strong communication skills to be effective. The role also provides direct leadership to a team of analytics professionals and plays a key role in shaping enterprise strategy execution, performance measurement, and analytics capability development. QUALIFICATIONS & SKILLS: Required: Bachelor's degree in Business, Finance, Economics, Statistics, Analytics, Data Science, Engineering, or a related field. 8+ years of progressive experience in analytics, business strategy, management consulting, enterprise performance management, decision support, or related disciplines. 5+ years of people leadership experience, including coaching and developing professional-level talent. Demonstrated success leading complex, cross-functional initiatives and influencing decisions across multiple business functions. Experience partnering with Vice President, Senior Vice President, and executive-level leaders on strategic business challenges. Strong business acumen with the ability to translate data and analysis into actionable business recommendations. Experience leading teams responsible for strategic analysis, business performance insights, problem solving, and decision support. Exceptional written, verbal, facilitation, and executive presentation skills. Proven ability to influence outcomes without direct authority. Strong analytical and critical thinking skills with the ability to navigate ambiguity and structure complex business problems. Preferred: Master's degree in Business Administration (MBA), Economics, Analytics, Data Science, Finance, or a related field. 5+ years experience in relevant industries - banking, insurance, and wealth management Experience supporting executive strategy development, annual planning, investment prioritization, or business case development. Experience operating within a matrixed or hub-and-spoke organizational model. Experience leading organizational change, analytics transformation, or operating model redesign initiatives. Familiarity with modern analytics, data visualization, and data management platforms. Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $169,508.00 - $229,336.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. #Remote
Translate CEO and Board priorities into OKRs and execution plans, lead cross-functional initiatives, manage executive meetings, prepare board materials, and connect senior leaders. | Requires 7–12+ years supporting CEOs in fast-scaling SMBs, D2C, e-commerce, or digital marketplaces, plus AI-tool proficiency, experience scaling 100–300-person companies, and board-level confidence. | Chief of Staff alongside and supporting the CEO Founder, COO, CFO, CMO, COO, CTO, (USA, Remote based). I’m leading an executive search for a $100MM+ high-growth DTC digital marketplace, on a clear path to $500MM+ revenue in the next few years. This role is designed to amplify the CEO and SLT - optimizing time, focus, decision-making, and execution across the Senior Leadership Team. You operate seamlessly between strategy and action: trusted partner, gatekeeper, sounding board, and execution lead for the CEO’s most sensitive priorities. Those with a career history in digital and eCommerce, advertising and marketing operations will have stand out knowledge as they have a better than agency internal team for those functions. You’re an AI-native and tech-savvy, using tools like Claude Code or similar daily at an intermediate–advanced level and certainly come from that type of company environment eg AI native or early adopters as this business aims to become AI first (where appropriate). This client has an AI technical team for programming your workflow requirements of the SLT and their teams, where human first SOPs are being replaced. Your Profile Strong D2C customer acquisition and retention, eCommerce, performance advertising and digital marketplace understand and experience of those GTM and TOMs including subscription and membership growth (web or mobile apps) Passion for eLearning, online training, sporting goods, health, wellness, fitness, or biohacking could be a good culture fit 7–12+ years supporting CEOs/Founders in fast-scaling SMBs Experience scaling a 100–300 person company (ideally 2+ examples each with 3+ years tenure) Board-level confidence: meetings, materials, investors, confidentiality USA/CAN-based, fully remote Interested in golf Core Responsibilities Translate CEO & Board vision into priorities, OKRs, and execution plans Drive cross-functional initiatives and operating cadence Prepare CEO for board, investor, and key stakeholder engagements Provide research, analysis, and decision support Act as communication bridge across the executive team Lead high-impact special projects (scale, M&A, market entry) Day-to-Day Run executive and SLT meetings with clear follow-through Track priorities, metrics, and accountability Draft CEO communications (internal & external) Coordinate board and investor materials Resolve cross-functional blockers Own “CEO-only” initiatives end-to-end Surface risks early and proactively close gaps Jonathan Pearson at BluZinc will soon be in touch with the best qualified applications.
Lead integrated marketing and communications, partnering across teams to create content and multi-channel campaigns that increase organizational visibility and audience engagement. | Requires a bachelor's degree, 5–8 years in marketing, communications, or a related field, and strengths in digital content, project management, and translating complex information into clear stories. | Join Us! At Action for Healthy Kids®, we don't just talk about improving student health - we build the networks, tools, and partnerships that make it happen. Join us and take the lead in driving meaningful change that reaches kids, families, and entire school districts. Action for Healthy Kids (AFHK) seeks a creative, strategic-minded, and resourceful Senior Manager, Integrated Marketing & Communications to strengthen our national visibility, engage key audiences, and communicate the impact of our work advancing school health and wellness. Help shape the story behind a mission that reaches millions of children nationwide. If you're a strategic communicator who loves turning ideas into action and impact into compelling stories, we'd love to hear from you. About Us Action for Healthy Kids is a national non-profit organization raising the bar on the health of the whole child to extraordinary levels across the country. AFHK mobilizes school professionals, families, and communities to take actions that lead to healthy eating, physical activity, and healthier schools where kids thrive. We partner with dedicated volunteers - teachers, students, moms, dads, school wellness experts, and more - from within the ranks of our 140,000+ constituency to create healthful school changes. We are committed to impacting holistic changes, focusing on serving students from under-resourced communities. To learn more, please visit us at www.ActionforHealthyKids.org. About the Role & Work Structure Reporting to the Chief Operating Officer, the Senior Manager, Integrated Marketing & Communications plays a central role in shaping how Action for Healthy Kids shares its mission, demonstrates its impact, and engages key audiences. This position leads integrated marketing and communications efforts across the organization, partnering with colleagues in programs, research, development, and leadership to elevate visibility, strengthen stakeholder engagement, and advance strategic priorities. The ideal candidate is an experienced communicator and storyteller who combines strategic thinking, strong execution skills, and a curiosity for leveraging emerging technologies to expand the reach and effectiveness of our work. Work Structure & Environment Full-time, exempt Remote or hybrid format depending on location Standard business hours (Monday–Friday) with flexibility as needed to collaborate across time zones Physical Demands Primarily desk-based with extended seated work Regular computer use and virtual meetings Light items typically handled (e.g., notebooks, reports, small equipment) Travel Up to 15% domestic travel, including occasional overnight travel, to support organizational events, program activities, partner engagements, and communications and storytelling opportunities. What You'll Do As the Senior Manager, Integrated Marketing & Communications, you'll lead integrated marketing, communications, and storytelling efforts that elevate Action for Healthy Kids' visibility, engage key audiences, and amplify the impact of our work nationwide. Partnering across programs, research, development, and leadership teams, you'll create compelling content, execute multi-channel campaigns, and leverage emerging technologies to strengthen engagement and advance our mission. Develop and execute integrated marketing and communications campaigns that increase awareness, engagement, program participation, and organizational impact. Manage digital communications across multiple channels, including email marketing, websites, newsletters, social media, and other audience engagement platforms. Create and maintain editorial calendars, campaign plans, and communications schedules that align with organizational priorities and key initiatives. Use audience insights, analytics, and digital marketing best practices to optimize performance and continuously improve results. Create compelling content that informs, inspires, and engages diverse audiences, including impact stories, reports, presentations, newsletters, social media content, marketing materials, and digital assets. Translate complex program, research, and organizational information into clear, accessible, and meaningful communications. Champion and maintain Action for Healthy Kids' brand voice, messaging, and visual identity across all communications. Support executive communications, organizational announcements, thought leadership initiatives, media opportunities, and external visibility efforts. Leverage AI-powered tools and emerging technologies to enhance content development, creative production, campaign execution, analytics, and workflow efficiency. Develop scalable communications processes, templates, and tools that improve consistency, productivity, and overall communications effectiveness. Partner closely with program, research, development, and leadership teams to communicate organizational impact, support fundraising and partnership efforts, and advance strategic priorities. Coordinate communications for collaborative initiatives with external partners and stakeholders. Manage communications projects from concept to completion, ensuring high-quality deliverables, effective cross-functional collaboration, and timely execution. Build and maintain efficient systems for content planning, asset management, approvals, and production workflows. Collaborate with external vendors, consultants, designers, videographers, and other communications partners as needed. What You'll Bring to the Role We're looking for a strategic communicator and creative storyteller who combines strong marketing and content development skills with curiosity, innovation, and a passion for mission-driven work. Qualifications & Experience Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field, or equivalent combination of education and professional experience. Approximately 5-8 years of experience in marketing, communications, digital content, public relations, or a related field, with increasing levels of responsibility. Exceptional writing, editing, storytelling, and visual communication skills, with experience creating high-quality content for diverse audiences and channels. Strong experience managing digital communications, including email marketing, social media, website content, audience engagement, and performance analytics. Proficiency with communications and creative tools such as Canva, PowerPoint, content management systems, marketing automation platforms, and related technologies. Experience using generative AI tools to enhance content development, creative production, workflow efficiency, and communications effectiveness, with sound judgment regarding responsible and ethical use. Excellent project management, organizational, and collaboration skills, with the ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment. Preferred Qualifications Experience working in nonprofit organizations, education, public health, child wellness, or other mission-driven environments. Familiarity with Salesforce Marketing Cloud Account Engagement (Pardot), Feathr, or similar marketing automation and CRM-connected communications platforms. Experience supporting executive communications, thought leadership initiatives, fundraising communications, media outreach, and organizational storytelling. Experience with multimedia content development, digital analytics, workflow automation, and AI-assisted creative tools. To succeed in this role, you'll bring: A strategic mindset paired with a hands-on approach to execution. The ability to translate complex information into clear, compelling stories and communications. Curiosity about emerging technologies and a demonstrated ability to apply new tools in practical and responsible ways. A collaborative, resourceful approach to working across teams and managing competing priorities. A commitment to continuous learning, improvement, and finding smarter ways to work. What You'll Gain at AFHK Competitive salary: $75,000 - $80,000 annually 403(b) retirement plan with employer match Comprehensive benefits: Medical, dental, and vision (all with AFHK contribution); AFHK-funded HRA with applicable medical plan. Health Savings Account (HSA), Flexible Spending Account (Health and/or Dependent Care) available at employee's cost Additional coverage: Life/AD&D, short- and long-term disability, accident & critical care insurance (premiums paid by AFHK) Supplemental life insurance available at the employee's cost Employee Assistance Program (EAP) Transit & parking discounts (Chicago only) Generous time off: Flexible PTO, paid parental leave, paid holiday closures Annual stipend: Wellness, Connectivity, & Home Office Setup Professional development support Equal Opportunity: Action for Healthy Kids is committed to fair and inclusive hiring practices. We welcome applications from individuals of all backgrounds and provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or other protected status under applicable law. Work Authorization: Applicants must be legally authorized to work in the United States. We are unable to sponsor employment visas for this role. Employment Terms: This role is offered as an at-will position, meaning employment may be terminated by either the employee or employer at any time, with or without cause or notice, subject to applicable laws.
Lead market and competitor intelligence and develop business cases to guide strategic growth and investment decisions with senior leaders. | Requires 10+ years of experience, including at least five years in healthcare competitive intelligence, market research, or corporate strategy, plus a bachelor’s degree; advanced qualifications are preferred. | McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Director, Strategy & Market Insights is responsible for generating the market, customer, competitor, technology, and industry insights that inform Ontada’s strategic decisions and growth priorities. This role serves as a critical connection between external market intelligence and executive decision-making, translating complex information into clear, actionable recommendations for Ontada leadership. Working closely with the VP of Strategy, Chief Growth Officer, President, and leaders across Provider, Technology, Life Sciences, and Compile, the Director will identify emerging opportunities, competitive threats, market shifts, evolving customer needs, and industry trends. These insights will help guide strategic investments, product development, partnerships, M&A evaluation, and other growth initiatives. The Director will also lead the development of business cases for key organic and inorganic opportunities, collaborating across Ontada and McKesson to articulate the strategic rationale, evaluate financial implications, and present recommendations to senior leadership. Key Responsibilities: Strategic Market Intelligence & Strategy Development Lead the collection, analysis, and synthesis of market, customer, competitor, technology, and industry intelligence to inform strategic priorities and market positioning. Identify and assess emerging market trends, disruptors, growth opportunities, evolving customer needs, and new business models that may influence Ontada’s strategic direction. Translate market intelligence into clear, actionable recommendations for senior leadership. Support enterprise strategy development, strategic planning, and ongoing strategic reviews. Ensure market insights are incorporated into strategic planning, investment decisions, resource allocation, and growth priorities. Competitive Intelligence & Executive Recommendations Lead Ontada’s competitive intelligence program and translate findings into actionable business and executive recommendations. Monitor competitor activity across key areas, including products, real-world data and evidence, technology, partnerships, M&A activity, market positioning, and organizational changes. Evaluate competitive developments to determine potential business implications, opportunities, and risks for Ontada. Develop concise executive-level presentations and recommendations that turn competitive intelligence into strategic action. Establish a closed-loop approach that connects market and competitive insights to business decisions and measurable actions. Partner with Sales and Commercial teams to leverage primary and secondary market intelligence in support of customer and growth strategies. Integrate relevant market and competitive insights into established leadership forums and communication channels. Business Case Development & Strategic Growth Lead the development of business cases for key organic and inorganic growth initiatives. Collaborate across Ontada and McKesson to define strategic rationale, assess market opportunity, evaluate financial implications, and develop recommendations. Apply financial modeling and business planning principles to evaluate potential investments and growth opportunities. Present business cases, findings, and recommendations to senior leadership. Support strategic evaluations related to new products, partnerships, investments, and potential M&A opportunities. Minimum Requirements Degree or equivalent experience. Typically requires 10+ years of relevant professional experience. Fewer years may be considered with relevant Master’s or Doctoral qualifications. Education Bachelor’s degree in healthcare, business, or a related field, or equivalent professional experience. Critical Skills & Experience 5+ years of experience in competitive intelligence, market research, corporate strategy, or a related discipline within the healthcare industry. Experience within biopharma, biotechnology, or healthcare competitive intelligence/market research strongly preferred. Demonstrated ability to translate complex market and competitive information into clear strategic recommendations. Strong strategic thinking skills with the ability to connect insights across multiple business areas and workstreams in a matrixed organization. Experience developing data-driven business models, strategic analyses, and executive recommendations. Strong understanding of healthcare industry dynamics, with knowledge of biopharma and oncology highly valued. Additional Skills Strong primary and secondary market research capabilities. Ability to synthesize complex information and communicate concise, decision-ready insights to senior leaders. Strong business and financial acumen, including experience with financial modeling, business cases, and financial planning. Demonstrated project management skills with experience leading complex, cross-functional initiatives. Strong commercial judgment and ability to connect market intelligence to business opportunities. Intellectual curiosity and an ability to look beyond immediate project requirements to identify broader strategic implications. Strong relationship-building and influencing skills across functions and levels of an organization. Excellent written, verbal, presentation, and executive communication skills. Ability to operate effectively in a fast-paced, matrixed environment while managing multiple strategic priorities. High degree of integrity, sound judgment, professionalism, and interpersonal effectiveness. Strong execution orientation with a focus on turning insights and recommendations into measurable business value. Working Conditions Field-based position. Approximately 10–15% travel may be required. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $173,800 - $289,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Drive adoption of AI risk and fraud solutions for government and law-enforcement customers by managing relationships, tailoring investigative workflows, and leading executive reviews. | Requires a bachelor’s degree or substantial government, law-enforcement, or investigative experience and at least five years in customer success or account management, preferably in SaaS. | Job Description The Customer Success Manager, Government, Risk & Fraud will engage with government and law enforcement customers to understand their investigation and risk goals, develop tailored strategies, and drive successful adoption of TR Risk & Fraud AI solutions.. The role will typically manage a portfolio of customers, prioritizing them based on adoption, health, and other key parameters. This role focuses on supporting federal, state, and local government agencies and law enforcement organizations in using TR Risk & Fraud AI solutions to research subjects and connections across multiple sources, resolve conflicting or incomplete records, and reduce manual review in their investigations. It is critical to understand how these agencies work day-to-day so the CSM can help them identify the right use cases. Thomson Reuters is transforming risk and investigations with unmatched data, expertise, and innovative technology. As part of that transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. Key Responsibilities In the role of Customer Success Manager, Risk & Fraud, you will focus on: Strategic Relationships: Engage regularly with senior leaders in government agencies and law enforcement organizations to understand their goals and provide strategic guidance, acting as a trusted advisor throughout the customer journey. Customer Success Plans: Jointly create success plans with customers to deliver value and outcomes from TR Risk & Fraud AI solutions. Transform Investigation Workflows with AI: Collaborate with customers to identify challenges such as multi-source subject research, connecting records across sources, resolving conflicting or incomplete records, and reducing time spent on manual review. Design tailored workflows that use plain-language, AI-driven research to deliver sustained value from TR Risk & Fraud AI solutions. Change Management: Partner with customers to secure executive sponsorship, identify champions, and define change management strategies that transform how investigators and analysts work with AI. Help teams build confidence in AI-generated answers by showing how source links and audit trails support review. Drive Adoption: Partner with customers to ensure users are trained appropriately, leveraging TR product training and support resources, and define mutual strategies to grow adoption. Lead Executive Business Reviews: Capture value delivered by TR Risk & Fraud AI solutions, lead executive business reviews, and develop a joint roadmap for success with customers. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Required Qualifications Education and Experience: You have a bachelor’s degree in a related field, or substantial experience in government operations, law enforcement, investigations, or public-sector data and analytics. You also have 5+ years of experience in Customer Success, Account Management, or a related role, ideally within SaaS or subscription-based business models. Domain Knowledge: You understand how government and law enforcement investigators work, including subject research, case building, identity verification, records resolution, and investigative reporting. Travel: Ability to travel up to 25%. Preferred Qualifications Curiosity in Data and AI: Familiarity with agentic AI and AI-driven investigative platforms, and a willingness to stay ahead of advancements in the space. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. #LI-BS1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $93,100 USD - $172,900 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Target total cash compensation ranges are inclusive of both base pay and any target sales incentive. This job posting will close 11/26/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com
Lead performance measurement and operational analytics for healthcare revenue-cycle services, improve performance and unit economics, and manage vendor accountability through cross-functional work. | Requires at least five years of healthcare revenue-cycle management experience, three years in RCM analytics or operational improvement, SQL and BI-platform proficiency, and a professional certificate. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, RCM Operations & Analytics based in the United States. The Manager, RCM Operations & Analytics will lead performance intelligence, operational analytics, and continuous improvement across a healthcare Revenue Cycle Management (RCM) services organization. Reporting to the Head of Professional Services, this role partners with teams across Operations, Finance, Product, Engineering, Service Management, and external vendors to turn reliable data into measurable business results. You will own the RCM performance measurement framework, strengthen visibility into internal and outsourced workflows, and identify opportunities to improve revenue-cycle efficiency and financial performance. The position combines hands-on data analysis, financial modeling, process improvement, and cross-functional project leadership. You will help establish trusted reporting, improve vendor accountability, optimize unit economics, and support scalable operational practices. This is a full-time remote opportunity open to candidates across the United States, with occasional travel to company offices. \n Accountabilities Performance Intelligence & Reporting Own standardized RCM KPI definitions, data sources, targets, controls, and reporting for key metrics such as days in accounts receivable (AR), AR aging, clean claim rate, first-pass resolution, denial and rejection rates, net collection rate, charge lag, and payment posting timeliness. Establish independent and timely visibility into transaction volumes, work queues, processing status, productivity, quality, and backlogs across internal teams and business process outsourcing (BPO) partners. Collaborate with Product, Engineering, Clearinghouse, and vendor teams to improve data access, reconciliation, accuracy, and reporting automation. Deliver actionable dashboards, operating reviews, trend analyses, root-cause findings, and recommendations at client, portfolio, and vendor levels. Identify at-risk clients, revenue leakage, denial patterns, and operational bottlenecks, and track corrective actions through to verified results. Operational Excellence & Process Improvement Lead cross-functional improvement initiatives across charge capture, claims processing, denials, AR follow-up, payment posting, onboarding, and credentialing and enrollment handoffs. Map current and future workflows, identify inefficiencies and rework, and partner with operations leaders to establish scalable processes and standard operating procedures. Develop quality measurement and audit frameworks, analyze results, and recommend workflow or training improvements. Measure onboarding performance and time-to-value for new RCM clients, including readiness, early production performance, and stabilization. Manage improvement initiatives from business-case development through implementation, adoption, and validation of results. Vendor & BPO Performance Management Partner with the Vendor Manager to define, validate, and report vendor service-level agreements (SLAs), transaction volumes, productivity, turnaround times, accuracy, and quality measures. Develop consistent vendor scorecards for weekly reviews and quarterly business reviews, using reconciled source data wherever possible. Quantify performance gaps, recommend corrective actions, and monitor progress with vendor and operations stakeholders. Support transaction forecasting, work allocation, staffing assumptions, vendor transitions, and contract negotiations through data-driven analysis. Reconcile vendor invoices against contracted rates, eligible transaction types, and verified volumes, identifying discrepancies and potential savings. Unit Economics, Capacity & Financial Performance Build and maintain transaction-level cost models and unit economics by client, service, function, and BPO partner. Track actual versus modeled vendor savings, cost-to-collect, service margins, and productivity in collaboration with Finance. Develop capacity and throughput models to inform vendor allocation, staffing decisions, and backlog recovery plans. Recommend opportunities to improve gross margin while protecting cash collections, service quality, and client experience. Technology, Automation & Cross-Functional Partnership Identify and prioritize automation, AI, workflow, and reporting opportunities that reduce manual work, improve first-pass yield, and increase operational visibility. Translate operational needs into business requirements, support user acceptance testing (UAT), and measure benefits after deployment. Analyze payer and clearinghouse edit performance and recommend improvements in collaboration with the teams responsible for technical rule ownership. Partner with Service Management on client-facing insights, Finance on forecasts, and Sales and Implementation teams on demand planning and onboarding capacity. Monitor payer policy and compliance-related trends, identify operational risks, and support process updates with relevant subject-matter experts. Requirements: At least 5 years of healthcare Revenue Cycle Management experience, including substantial experience with end-to-end ambulatory RCM workflows. At least 3 years of experience in RCM analytics, performance management, or operational improvement, with a demonstrated record of implementing measurable changes. Proficiency in SQL and/or a business intelligence platform such as Power BI, Tableau, or Looker. Advanced Excel skills and strong data validation capabilities. Experience evaluating outsourced or offshore BPO performance, including SLAs, quality, and transaction-level productivity. Ability to reconcile data from multiple sources, build actionable financial and operational models, and communicate findings to senior stakeholders. Working knowledge of payer reimbursement, claims processing, denials, AR management, and relevant billing requirements. Strong cross-functional collaboration, stakeholder influence, project execution, communication, and problem-solving skills. Preferred Qualifications: Experience working in a multi-client RCM services organization, ideally supporting ambulatory or multi-specialty practices. Familiarity with electronic health record (EHR) and practice management (PM) systems, clearinghouses, and DrChrono. Experience with transaction-based vendor pricing, invoice reconciliation, margin analysis, and capacity planning. Hands-on experience using AI-assisted analytics, reporting automation, or RCM workflow automation. Relevant training or certifications such as Lean, Six Sigma, CRCR, CRCS, CPC, or CPB. Additional Requirements: Must be authorized to work in the United States without employer sponsorship. Ability to work remotely from anywhere in the United States, with optional access to an office for candidates located near one. Willingness to travel occasionally to the corporate headquarters in Denver, Colorado, or other office locations across North America. Benefits: Annual base salary: $80,000–$90,000 USD in most U.S. locations. Final compensation may vary based on location, local market conditions, experience, and expertise. Flexible work arrangements, with the option to work remotely, in-office, or in a hybrid setup within the country of employment. Comprehensive health and wellness benefits available from the first day of employment. Annual wellness stipend. 401(k) retirement plan with up to a 4% employer match and immediate vesting. Flexible and generous flexible time off (FTO). Employee Stock Purchase Program. Ongoing professional development opportunities. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
Lead enterprise revenue planning, growth modeling, and financial analysis, partnering across Sales, Operations, and Product to guide executive decisions and long-term growth. | Requires a bachelor's degree and at least eight years in FP&A or commercial finance, including revenue forecasting, financial modeling, leadership, and strategic partnership in a complex multi-product environment. | Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As the Director, Revenue Strategy (FP&A), you’ll serve as the strategic financial leader responsible for driving revenue planning, growth analysis, and executive decision support across Valenz. Valenz operates across multiple products and service lines, with revenue driven by standalone offerings, cross-sell, and bundled solutions, creating a dynamic and complex commercial environment. This role partners closely with Sales, Operations, and Executive leadership to translate commercial strategy into financial outcomes, providing insight into revenue performance, growth opportunities, investment decisions, and enterprise value creation. The Director will lead the evolution of Valenz’s revenue planning capabilities while helping shape the strategic decisions that drive long-term growth. Things You’ll Do Here: Revenue Strategy & Planning Lead enterprise revenue planning and long-range growth modeling across all business lines Evaluate growth opportunities, investment priorities, and strategic initiatives through rigorous financial analysis Partner with executive leadership to establish revenue targets and growth assumptions Build scenario models that assess potential outcomes, risks, and strategic tradeoffs Commercial Finance Partnership & Insights Serve as the strategic finance partner to Sales, Revenue Operations, Product, and Executive Leadership Assess the financial impact of pricing strategies, product launches, market expansion, and cross-sell initiatives Prepare and present strategic analyses and recommendations for executive leadership, board meetings, and private equity stakeholders Challenge assumptions, identify risks and opportunities, and improve visibility into business performance Forecasting, Analytics & KPIs Lead enterprise revenue performance analysis across product lines, bundled offerings, and cross-sell activity Develop actionable insights that improve business decision-making and resource allocation Establish scalable forecasting methodologies, performance metrics, and governance processes Partner with Data and Revenue Operations to improve data quality, pipeline visibility, and reporting infrastructure Team Leadership and Development Build and develop a high-performing Revenue Strategy and FP&A function Establish priorities, operating rhythms, and accountability frameworks that support business objectives Champion a culture of data-driven decision making and continuous improvement Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You’ll Bring to the Team: Bachelor’s degree in Finance, Accounting, Economics, or a related field 8+ years of experience in FP&A or commercial finance, with significant ownership of revenue forecasting and planning 5+ years of leadership experience managing and developing high-performing teams, with the ability to set direction, elevate capability, and drive accountability Experience leading revenue forecasting and planning within a complex, multi-product business, including development of driver-based models tied to pipeline and commercial performance Proven ability to influence executive decision-making through financial analysis, strategic partnership, and executive-level communication Ability to operate with a high degree of autonomy, step into existing leadership gaps, and bring structure to evolving processes Experience building scalable planning processes, forecasting frameworks, and reporting capabilities within a growing organization Strong systems and technical proficiency, including experience with FP&A and planning tools (Adaptive, Planful, Vena, Hyperion, etc.), advanced Excel, and familiarity with CRM and data environments A plus if you have… MBA or advanced degree Experience in a private equity-backed environment Background in healthcare, insurance, or similar Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment! Work Environment: You’ll need a quiet workspace that is free from distractions. Technology: Reliable internet connection—if you can use streaming services, you’re good to go! Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do. Benefits Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. Spending account options: HSA, FSA, and DCFSA 401K with company match and immediate vesting Flexible working environment Generous Paid Time Off to include vacation, sick leave, and paid holidays Employee Assistance Program that includes professional counseling, referrals, and additional services Paid maternity and paternity leave Pet insurance Employee discounts on phone plans, car rentals and computers Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Lead technology projects end to end, coordinating business and technical teams, schedules, resources, documentation, budgets, and delivery scope. | Requires a bachelor’s degree, at least five years of IT project management experience, proficiency with project methods and tools, and CRM implementation experience. | About us The American Health Information Management Association (AHIMA) is a global nonprofit membership organization representing professionals who manage the health information essential to delivering quality healthcare. We have more than 67,000 members and credential more than 100,000 AHIMA health information professionals. In our mission to empower people to impact health, our core values guide our business and our actions. We have integrity in our work and relationships. Our passion for doing the right thing and sharing knowledge and resources makes us trustworthy, credible, and accountable leaders. We act boldly with intention. We go after big ideas and big challenges with purpose because we recognize the influence and impact our work on people's health, safety, and well-being. We are inclusive so that humans are at the center of everything we do. We see the whole person and respect the inherent dignity of every human. We make space for different voices and opinions to help us get the best results. Diversity and equal opportunity AHIMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status. At AHIMA, we come to work every day to help make healthcare better through the trusted use of health information - from the operating room to a smartwatch - no matter when or where it is accessed. Position Summary: The IT Project Manager plays a critical role in leading and coordinating technology projects that support AHIMA's business operations. This role is responsible for ensuring projects are delivered on time, within scope, and on budget, while aligning with organizational goals and stakeholder expectations. The ideal candidate will have experience managing Salesforce related projects, and preferably CRM implementations or similar Microsoft Dynamics 365-based solutions used in association environments. Key Responsibilities: Lead end-to-end project management medium to large-size initiatives, including new implementations, upgrades, integrations, and enhancements. Develop and maintain comprehensive project documentation, including scope statements, timelines, task lists, risk logs, and status reports. Facilitate requirements gathering sessions with stakeholders and translate business needs into functional and technical specifications. Coordinate cross-functional teams, including internal staff, external vendors, and consultants. Manage project schedules, budgets, and resource allocations using tools such as Microsoft Project, Monday.com, or similar platforms. Conduct regular status meetings, issue resolution sessions, and stakeholder updates. Oversee user acceptance testing (UAT), end-to-end testing, and deployment readiness. Ensure successful project closure, including lessons learned documentation and post-implementation support planning. Serve as a liaison between business units and technical teams to ensure alignment and clear communication throughout the project lifecycle. Knowledge and Skills Requirements: Bachelor's degree in Information Technology, Business, or a related field. 5+ years of experience in IT project management, preferably in a nonprofit or association environment. Proven experience managing Sage Intact projects a plus; familiarity with Microsoft Dynamics 365 CRM is strongly preferred. Strong understanding of project management methodologies (Agile, Waterfall, or hybrid). Excellent communication, facilitation, and stakeholder management skills. Proficiency in project management tools (e.g., MS Project, Monday.com, SharePoint). Ability to manage multiple projects simultaneously and adapt to shifting priorities. PMP, CAPM, or other relevant project management certification. Experience gathering and translating complex business requirements into clear product specifications and prioritized backlogs for cross-functional teams. Managed end-to-end Software Development Lifecycle (SDLC) projects from planning to release Experience working with third-party vendors and managing vendor relationships is preferred. Familiarity with data migration, general accounting systems, system integration, and CRM best practices is preferred.
Lead AI enablement and product operating frameworks, oversee the product technology ecosystem and vendors, and align Product and Engineering teams around customer insights and business outcomes. | Requires 12+ years in product operations, product management, or program management, with AI tools, scalable operating models, complex infrastructure, and executive stakeholder influence. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Operations Director based in the United States. As a Product Operations Director, you will shape how Product and Engineering teams operate, collaborate, and deliver value through AI-powered workflows and scalable processes. You will lead the organization's AI enablement strategy, oversee its product technology ecosystem, and establish the operating frameworks that connect customer insights with business outcomes. Combining strategic leadership with hands-on execution, you will drive tooling decisions, infrastructure integration, governance, and performance measurement. You will also establish consistent product lifecycle standards and facilitate cross-functional alignment across the organization. Working closely with senior product leaders, engineers, and executive stakeholders, you will champion operational excellence and continuous improvement. This is an opportunity to transform product operations within a technology-driven insurance environment. \n Accountabilities As Product Operations Director, you will own the strategy, infrastructure, governance, and operating mechanisms that enable Product and Engineering teams to work efficiently, make informed decisions, and deliver measurable outcomes. Lead AI enablement across Product and Engineering by defining strategies, standards, and governance for AI-powered workflows, agents, skills, connectors, and automations. Own the shared AI infrastructure, including skill registries, integrations, access controls, data guardrails, and automation capabilities. Evaluate and select AI tools, establish adoption standards, measure business impact, and develop training programs that help teams integrate AI into their daily workflows. Oversee the product operations technology ecosystem, including integrations between analytics, roadmap management, customer feedback, and capability-mapping platforms. Establish architecture, ownership, documentation, reliability, and data management standards for the product tooling infrastructure. Manage the product tooling portfolio, including analytics and user behavior platforms, roadmap and discovery solutions, and customer feedback systems. Define tooling strategies, monitor adoption and return on investment, manage platform performance, and determine when to build, purchase, consolidate, or retire solutions. Govern subscription architecture, instrumentation standards, tagging, privacy controls, access provisioning, and usage forecasting. Automate recurring administrative processes and establish clear ownership for day-to-day tooling requests. Partner with Procurement to negotiate vendor contracts, renewals, and expansions, while leading vendor governance and quarterly business reviews. Maintain and continuously improve the product operating system in collaboration with Product and Engineering leadership. Lead cross-functional working groups, change management initiatives, and adoption efforts supporting the transition to the 2027 operating model. Establish central planning calendars, meeting agendas, pre-read standards, and criteria for eliminating unnecessary meetings. Develop mechanisms for collecting and integrating customer feedback from Sales, Support, Customer Experience, and Adoption teams into annual planning and resource allocation decisions. Standardize product lifecycle practices through minimum-specification templates, launch-readiness scorecards, and telemetry and instrumentation standards. Train product teams on operating processes, templates, and tools while ensuring consistent adoption across the organization. Build the measurement infrastructure, dashboards, and reporting capabilities needed to track operational effectiveness, including meeting load, template adoption, and telemetry coverage. Collaborate with portfolio strategy leadership to translate strategic performance metrics into actionable reporting and measurement systems. Requirements The ideal candidate combines extensive product operations experience with strong expertise in AI enablement, enterprise tooling, infrastructure integration, and organizational change management. 12+ years of professional experience, including at least 10 years in product operations, product management, program management, and/or project management. Demonstrated experience enabling teams through AI-powered tools and workflows, including agents, skills, connectors, and automations. Proven ability to establish AI governance frameworks, manage access and data policies, and demonstrate measurable improvements in efficiency or quality. Extensive experience owning product tools and platforms end to end, including strategy, implementation, adoption, ROI measurement, vendor negotiations, and contract management. Strong technical understanding of integrated tooling infrastructure, including system integrations, data flows, dashboards, and reporting architecture. Experience building operating models, scalable processes, and repeatable organizational frameworks from the ground up. Proven change management capabilities, with the ability to drive adoption of new processes and operating standards across multidisciplinary teams. Strong leadership skills and the ability to influence stakeholders without relying on formal authority. Credibility when collaborating with engineers, product leaders, and C-suite executives. Excellent written communication and data analysis skills, with the ability to independently retrieve, interpret, and present data when existing reporting is insufficient. Strong facilitation and stakeholder management skills, particularly when leading high-stakes cross-functional discussions and driving decisions. Genuine curiosity about insurance technology and the evolving needs of the insurance industry. Additional strengths that could set you apart: Experience establishing AI enablement programs for product organizations, including skill registries, connector standards, governance frameworks, and adoption measurement. Experience developing product tooling and infrastructure roadmaps, including multi-subscription analytics architectures, budget planning, system integration strategies, and vendor management. Demonstrated ability to design and implement product operating systems, from initial frameworks to organization-wide adoption. Experience creating standardized product templates, launch-readiness processes, and supporting teams through the implementation of new operating models. Ability to establish cross-functional customer feedback mechanisms that directly inform annual planning, portfolio allocation, and strategic priorities. Benefits Competitive annual compensation ranging from $150,000 to $190,000 CAD, including base salary and, where applicable, variable or incentive compensation. Medical, dental, and vision coverage. Holiday and vacation time. Dedicated health and wellness days. A day off to celebrate your birthday. Remote work opportunity. Meaningful ownership of strategic decisions and initiatives with organization-wide impact. Opportunities to work on products and programs supporting agencies, carriers, and teams across the insurance lifecycle. Professional growth through challenging projects, cross-functional collaboration, learning opportunities, and expanded responsibilities. Collaborative environment built around expertise, curiosity, innovation, and shared accountability. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
Lead enterprise digital experience strategy and technology ownership, partnering with cross-functional leaders to modernize platforms and deliver scalable solutions. | Requires a bachelor’s degree and 12–15 years of professional experience in digital experience technology, CMS/DXP platforms, and related fields, preferably including regulated industries. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Digital Experience Ecosystem based in the United States. As Director, Digital Experience Ecosystem, you will lead the strategy, technology ownership, and continuous development of an enterprise-wide digital experience ecosystem. You will oversee content management platforms, websites, digital channels, integrations, and supporting technologies to deliver seamless and consistent customer experiences. Working closely with Commercial, Medical Affairs, Corporate Affairs, and IT leadership, you will translate business priorities into scalable technology strategies and innovative digital solutions. You will drive platform modernization, product governance, operational excellence, and technology partner performance across global markets. The role also involves identifying opportunities in personalization, analytics, artificial intelligence, and automation to improve digital engagement. This is an exciting leadership opportunity to shape enterprise digital capabilities within a dynamic and highly regulated healthcare environment. \n Accountabilities: Digital Experience Strategy & Business Partnership: Act as the primary technology partner for digital experience initiatives, building strong relationships with Commercial, Medical Affairs, Corporate Affairs, and other business stakeholders. Define and execute the technology strategy and roadmap for the digital experience ecosystem, balancing enterprise-wide capabilities with specific business, customer, and regulatory requirements. Translate business objectives, customer expectations, and channel strategies into scalable technology solutions and effective digital experiences. Provide strategic technology recommendations and guidance to support digital investments, platform decisions, and future enterprise capabilities. Digital Experience Product & Ecosystem Management: Own the technology strategy, development, and lifecycle management of enterprise Content Management Systems (CMS) and Digital Experience Platforms (DXP). Lead the evolution of websites and digital channels, including reusable components, templates, personalization capabilities, content delivery, and scalable global and local digital experiences. Ensure digital platforms operate as an integrated ecosystem through effective architecture, APIs, integrations, data flows, analytics, and supporting services. Collaborate with Marketing Technology (MarTech), CRM, Data, Architecture, Security, Privacy, and Compliance teams to manage dependencies and deliver connected customer experiences. Oversee product prioritization, technology delivery, platform enhancements, releases, and ongoing lifecycle management. Platform Operations & Partner Management: Ensure the overall health, performance, availability, security, accessibility, and operational readiness of the digital experience ecosystem. Establish technology standards, product governance frameworks, performance indicators, and consistent operating practices in partnership with business and technical teams. Manage external technology vendors, system integrators, and service providers, ensuring accountability for delivery quality, costs, timelines, and business outcomes. Lead internal and external technical resources to resolve platform issues, manage dependencies, and support successful implementations across global markets. Value, Experience & Innovation: Connect digital technology investments to measurable business outcomes, including customer engagement, speed-to-market, platform adoption, operational efficiency, and digital performance. Define and monitor performance indicators covering platform utilization, customer experience, operational costs, and overall technology value to guide investment decisions. Identify and advance opportunities involving personalization, analytics, artificial intelligence, automation, and emerging digital technologies. Collaborate with business and technology stakeholders to continuously improve digital experiences based on customer expectations, market developments, performance insights, and organizational priorities. Requirements: Bachelor's degree required; an advanced degree is preferred. Approximately 12–15 years of professional experience in digital experience technology, CMS/DXP platforms, Commercial IT, digital product management, or related fields. Demonstrated experience leading enterprise Content Management Systems (CMS), Digital Experience Platforms (DXP), and associated technology ecosystems. Proven experience managing enterprise websites and digital channels across global, multi-market environments. Strong understanding of digital platform architecture, APIs, integrations, reusable components, personalization, analytics, and digital experience delivery. Experience in Commercial or Marketing functions is strongly preferred, along with a solid understanding of digital customer engagement, omnichannel experiences, content management, and marketing technology. Familiarity with interconnected enterprise technologies and capabilities, including CMS/DXP, Digital Asset Management (DAM), CRM, analytics platforms, consent and privacy solutions, MarTech, and customer data platforms. Previous experience in the pharmaceutical, life sciences, healthcare, or another highly regulated industry is advantageous. Demonstrated ability to lead technology products, enterprise transformation initiatives, and complex digital modernization programs. Experience managing external technology vendors, system integrators, and multidisciplinary teams while maintaining accountability for delivery and business results. Strong strategic thinking, product management, analytical, financial, and problem-solving skills. Ability to translate complex business requirements into scalable technology strategies, roadmaps, and practical solutions. Excellent executive communication and stakeholder management skills, with the ability to influence decisions and build alignment across senior business and technology leadership. Strong collaboration and leadership abilities, with experience working across geographically distributed teams and multiple organizational functions. Professional proficiency in English, including speaking, understanding, reading, and writing. Adaptability, innovation, and a continuous improvement mindset, with the ability to anticipate emerging technology trends and translate them into business opportunities. Benefits: Competitive annual salary: $112,000–$236,000, depending on skills, professional experience, and geographic location. Competitive employee benefits package. Fully remote working arrangement within the United States. Opportunity to lead enterprise-wide digital transformation and technology modernization initiatives. Exposure to innovative technologies, including artificial intelligence, automation, advanced analytics, and personalization solutions. Opportunity to influence global digital strategies and shape connected customer experiences across multiple business functions. Collaboration with experienced professionals across Commercial, Medical Affairs, Corporate Affairs, IT, and technology leadership. An inclusive and collaborative working environment that values diverse perspectives, professional expertise, and innovation. The opportunity to contribute to meaningful healthcare initiatives and help improve access to quality medicines and healthcare solutions worldwide. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1