Thomson Reuters

Thomson Reuters

20 open positions available

13 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
Thomson Reuters

Account Manager, Risk/Fraud - CO/TX

Thomson ReutersAnywhereFull-time
View Job
Compensation$137K - 254K a year

Develops and executes account plans, manages sales pipeline, and builds client relationships for risk and fraud solutions. | Minimum 4 years of sales experience, proven sales quota achievement, and ability to sell complex technology solutions to small and medium-sized businesses. | This a Full Remote job, the offer is available from: Colorado (USA), Texas (USA) Account Manager This position is responsible for developing and executing account plans for new and/or existing small to mid-sized corporate accounts in an assigned territory. Expands revenue footprint with existing customers and prospects new business in order to close full solution sale to corporate customers.  Products: Risk/Fraud - https://legal.thomsonreuters.com/en/risk-fraud-investigations Location: remote based role. Candidate MUST live in territory. Territory: Denver area and Dallas area. About the Role: In this opportunity as Account Manager, you will • Prospecting: Prospecting is a must.  Actively seek out new business opportunities with both new and existing customers to build a strong sales pipeline. Keep your sales pipeline clean and up to date, aiming for 3 times coverage of your sales targets on a monthly and quarterly basis. • Account Management: Focused on companies with revenues of less than $500M, leading the entire sales process from prospecting to deal closing to renewal.  • Sales Goals: Meet or exceed your revenue targets. • Cross-functional Collaboration: Work closely with other teams within the organization to tailor our solutions to address the customer needs.  • Relationship Building: Establish and maintain strong relationships with key decision-makers and stakeholders, understanding their challenges and demonstrating how our solutions can address them. • Salesforce Maintenance: Regularly update our CRM system (salesforce.com) to maintain accurate records of your sales activities and to provide reliable sales forecasts. • Engage in direct client meetings either in person or via platforms like MS Teams.     About You: You're a fit for the role of Account Manager, if you have: • College degree preferred with a minimum of 4 years direct field sales experience (sales experience in the corporate sector preferred) with proven, exemplary track record of sales quota over achievement. • Experience in the FinTech space and/or selling data solutions is a plus. • Proven ability to sell complex technology solutions to small and medium companies (Less than $500M in revenue), using a consultative and value-based approach.  • Experience with high velocity sales, as well as land and expand approach; Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don’t solve their challenges.  • Skilled in leading detailed sales processes involving various stakeholders. • Enthusiastic about prospecting and able to manage the entire sales cycle independently from initiation to closure.  • Ability to develop and execute an account plan. • Able to work from home office and travel to customer locations. #LI-TK1 What’s in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $136,500 USD - $253,500 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close . About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com This offer from "Thomson Reuters" has been enriched by Jobgether.com and got a 81% flex score.

Legal Contract Negotiation
Data Privacy & Compliance
Corporate Governance
Verified Source
Posted 7 days ago
TR

Sales Manager, Transactional Practices - GLLF

Thomson ReutersDenver, Colorado, Ann Arbor, Michigan, Eagan, Minnesota, New York, New York, Houston, TexasFull-time
View Job
Compensation$40K - 70K a year

Leading and coaching a sales team to achieve revenue growth through channel acquisition and strategic sales execution. | Extensive sales management experience, preferably in legal services or legal technology, with strong leadership, forecasting, and negotiation skills. | The Sales Manager for Transactional Practices is responsible for leading an overlay sales team that will drive channel revenue growth via acquisition of new customers within existing GLLF firms. This position will be responsible for executing sales strategy involving AI products geared towards transactional attorneys within large law firms. This position is responsible for providing effective coaching, training and performance management to Senior Sales Executives in sales strategy, territory planning, pipeline generation and win rate, as well as professional development. About the Role In this opportunity as a Sales Manager, Transactional Practices, you will: Achieve new sales quotas to reach set growth goals; Drive online revenue growth goals by incorporating the Client Management associates in a partnership role that enhances the customer's experience Ensure that all territories are fully staffed. Participate in all related recruitment efforts for assigned territories Hire qualified employees with strong skill sets in sales, product and market knowledge; Help maintain a qualified sales bench of candidates to expedite the hiring process and to minimize open territory coverage impact Provide performance coaching and job training to direct reports to assist in meeting and exceeding sales quotas Manage team effectively and efficiently. Maintain monthly reports on pipeline activity, direct sales involvement, expenses and employee performance Partner with Marketing, Product, Commercial Excellence, Sales Enablement, and other internal organizations in order to optimize sales attainment and revenue growth Ensure positive and effective relationships are established and maintained with customers. Assists in customer escalation issues and provides customer relationship support as needed About You You're a fit for the Sales Manager, Transactional Practices role if your background includes: Four year degree or equivalent experience; MBA and/or JD preferred 5-7 years of experience with successful sales in Business to Business marketplace Background in legal services, law firm operations, or experience selling to transactional practice groups (M&A, corporate, securities, finance) with working understanding of law firm structure and attorney workflows Sales management experience, preferably in the legal market or legal technology sector Experience with Coaching Sales Process, product training and professional development Our ideal candidate will also possess: Excellent Leadership skills with a proven track record of sales success, creative and adaptable with the ability to effectively coach and lead in a changing environment; Adept at forecasting monthly goals The ability to use financial tools to assist in planning, forecasting and productivity improvement Effective coaching abilities, managing overall performance; ability to demonstrate and teach related job skills to optimize employee's performance A strong understanding of the law firm's overall business model, including partnership structures, billing models, and practice group dynamics; ability to listen effectively and obtain necessary information on law firm priorities and pain points Ability to utilize appropriate interpersonal styles to establish effective relationships with employees, customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions Strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties Excellent time management and organizational skills Excellent communication skills: verbal, written and presentation #LI-AY1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $199,500 USD - $370,500 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 04/17/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Sales Leadership
Project Management
Digital Transformation
Direct Apply
Posted 9 days ago
TR

Sales Manager, Financial Clients - GLLF

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, New York, New York, Frisco, Texas, Houston, TexasFull-time
View Job
Compensation$200K - 371K a year

Lead and develop a sales team to achieve revenue growth through strategic planning, coaching, and partnership with internal teams. | Requires 5-7 years of successful B2B sales experience, preferably in legal or financial markets, with sales management and coaching skills, and a background in capital markets or related fields. | The Sales Manager for GLLF – Financial Services is responsible for leading an overlay sales team that will drive channel revenue growth via acquisition of new customers. This position will be responsible for executing sales strategy involving AI products geared towards capital markets and transactional practitioners in law firms and/or corporate customers. This position is responsible for providing effective coaching, training and performance management to Senior Sales Executives in sales strategy, territory planning, pipeline generation and win rate, as well as professional development. About the Role In this opportunity as a Sales Manager, GLLF – Financial Services, you will: Achieve new sales quotas to reach set growth goals; Drive online revenue growth goals by incorporating the Client Management associates in a partnership role that enhances the customer’s experience Ensure that all territories are fully staffed. Participate in all related recruitment efforts for assigned territories Hire qualified employees with strong skill sets in sales, product and market knowledge; Help maintain a qualified sales bench of candidates to expedite the hiring process and to minimize open territory coverage impact Provide performance coaching and job training to direct reports to assist in meeting and exceeding sales quotas Manage team effectively and efficiently. Maintain monthly reports on pipeline activity, direct sales involvement, expenses and employee performance Partner with Marketing, Product, Commercial Excellence, Sales Enablement, and other internal organizations in order to optimize sales attainment and revenue growth Ensure positive and effective relationships are established and maintained with customers. Assists in customer escalation issues and provides customer relationship support as needed About You You’re a fit for the Sales Manager, GLLF – Financial Services if your background includes: Four year degree or equivalent experience; MBA and/or JD preferred 5-7 years of experience with successful sales in Business to Business marketplace Background in capital markets, mergers & acquisitions, credit investments, or related field with working understanding of debt finance transactions Sales management experience, preferably in the legal market Experience with Coaching Sales Process, product training and professional development Our ideal candidate will also possess: Excellent Leadership skills with a proven track record of sales success, creative and adaptable with the ability to effectively coach and lead in a changing environment; Adept at forecasting monthly goals The ability to use financial tools to assist in planning, forecasting and productivity improvement Effective coaching abilities, managing overall performance; ability to demonstrate and teach related job skills to optimize employee’s performance A strong understanding of the law firm’s overall business model; ability to listen effectively and obtain necessary information on law firms Ability to utilize appropriate interpersonal styles to establish effective relationships with employees, customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one’s intentions Strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties Excellent time management and organizational skills Excellent communication skills: verbal, written and presentation #LI-AY1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $199,500 USD - $370,500 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 04/17/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Sales Leadership
Project Management
Digital Transformation
Direct Apply
Posted 9 days ago
TR

Senior Contracts Manager

Thomson ReutersMcLean, VirginiaFull-time
View Job
Compensation$115K - 214K a year

Leading negotiation, execution, and administration of complex U.S. Government contracts, ensuring compliance and leveraging technology to scale operations. | Extensive experience in U.S. Government contracts, strong negotiation skills, knowledge of FAR/DFARS, and experience with contract lifecycle management systems. | Are you passionate about the chance to bring your contract management experience to a world class organization that is leading the way in both content and technology to serve and protect our citizens home and abroad? Do you have the skills necessary to scale contract operations by leveraging technology and managing risk? Then Thomson Reuters Special Services (TRSS) is looking for you! About the Role The Senior Contracts Manager is a senior, hands-on professional responsible for leading the negotiation, execution, and administration of complex U.S. Government and select commercial contracts in a technology-driven, multi-product organization. This role operates in a high-velocity environment characterized by frequent negotiations, evolving products, and regular “battle of the forms” scenarios with customers, primes, and partners. The role requires deep federal contracting expertise, strong negotiation judgment, and the ability to leverage technology and process discipline to scale contract operations while managing legal, financial, and operational risk. As a Senior Contracts Manager, you will also contribute to a variety of areas including: Contract Lifecycle Management Managing the full contract lifecycle for U.S. Government prime and subcontract agreements, including proposal support, negotiation, award, modification, performance, and close-out. Supporting a portfolio of contracts across multiple products, offerings, and territories, including cost-plus, T&M, firm-fixed-price, contract vehicles, and task orders. Serving as the primary contracts point of contact for assigned programs and customers. Negotiation Leading contract negotiations with government contracting officers, prime contractors, subcontractors, and commercial customers, including frequent negotiations involving competing contract templates. Applying approved negotiation playbooks, fallback positions, and escalation thresholds to resolve ad hoc contract issues efficiently and consistently. Identifying material risk issues and escalating exceptions to Legal in accordance with established guardrails. Preserving consistency and enterprise precedent across repeated negotiations. Federal Contracting & Compliance Interpreting and applying FAR, DFARS, and agency supplements, with a focus on accurate implementation and operational execution. Ensuring compliance with contractual requirements related to flow-downs, subcontracting, audit rights, cost allowability, records retention, cybersecurity, data handling, and reporting. Supporting audits, contract reviews, and government inquiries in coordination with Legal and Finance. Technology Enablement & Process Optimization Leveraging contract lifecycle management (CLM) systems, document management tools, and workflow automation to streamline contract review, approvals, modifications, and reporting. Maintaining disciplined version control of contract templates, clause libraries, and SOWs aligned to evolving products and offerings. Using data and metrics to track contract cycle time, workload, risk trends, and negotiation outcomes. Actively identifying opportunities to improve scalability, consistency, and visibility through technology and process improvement. Cross-Functional Collaboration Partnering closely with Business Development and Capture teams during proposal development to ensure compliant and competitive contract structures. Collaborating with Finance on pricing models, funding profiles, billing mechanics, and contract modifications. Working with Product and Engineering teams to understand evolving technology and data-driven offerings and ensure contracts accurately reflect product capabilities, deliverables, and data usage. Advising Program Managers on contractual obligations, performance requirements, and change management. Governance Support Mentoring junior contracts staff or administrators and serving as a subject-matter resource across the organization. Supporting the Director of Contract Management in implementing contract governance frameworks, playbooks, and internal controls. Contributing to scaling initiatives as new products, customers, and territories are introduced. About You You’re a good fit for the role of Senior Contracts Manager if you have/are: Bachelor’s degree required; advanced degree or relevant certification (e.g., CPCM, CFCM) preferred. 8–12+ years of progressive experience in contracts management, with significant U.S. Government contracting exposure. Strong working knowledge of FAR/DFARS and common federal contract vehicles. Demonstrated experience leading complex negotiations, including frequent battle-of-the-forms scenarios. High level of comfort working in technology-enabled environments and supporting technology or data-driven products. Experience using CLM systems or similar tools to manage and scale contract operations. Ability to operate independently, prioritize competing deadlines, and exercise sound commercial and risk judgment. Strong written, verbal, and analytical communication skills. Ability to obtain and maintain a U.S. national security clearance. U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements. Preferred Experience Experience supporting technology, software, data, analytics, or cybersecurity programs. Familiarity with contracts involving data rights, software licensing, cloud services, AI/ML, or regulated data environments. Prior experience in a high-growth or mid-sized organization with evolving products and frequent negotiations. Exposure to compliance frameworks such as CMMC, FOCI-mitigated environments, or audit-intensive programs. #LI-CS1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $115,300 USD - $214,100 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Contract Negotiation
Federal Contracting
Risk Management
Direct Apply
Posted 10 days ago
TR

Senior Pricing Manager, Partnerships & Alliances

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, New York, New York, Frisco, TexasFull-time
View Job
Compensation$138K - 256K a year

Lead the development and execution of partner-centric pricing strategies, analyze pricing impacts, and collaborate across teams to optimize partner-driven revenue. | Extensive experience in B2B pricing, strong analytical skills, proficiency with pricing tools, and experience in technology or SaaS industries. | Senior Pricing Manager, Partnerships & Alliances As the Senior Pricing Manager supporting the Partnerships & Alliances (P&A) team, you will lead the strategic development and execution of pricing initiatives that enable Thomson Reuters to become a partner-first organization. This role is pivotal in driving pricing strategy for all partner-led motions—Build, Service, and Sell—across global segments, including Legal Professionals, TAAP, Corporates, and Government. You will architect pricing models and frameworks that accelerate partner sales, incentivize co-innovation, and optimize cost per revenue dollar (CPRD), directly supporting TR’s goal to 3x increase P&A sales contribution by 2028. You will collaborate closely with Sales, Product, Commercial Excellence, Finance, and Partner Managers to embed partners at the core of our go-to-market, sales, and innovation processes. Your work will ensure pricing supports scalable, measurable, and customer-centric partnership growth, and you will play a key role in the evolution of the Pricing Centre of Excellence (CoE) for partner motions. About the Role In this opportunity as Senior Pricing Manager, Partnerships & Alliances, you will: Lead the design and execution of partner-centric pricing strategies, ensuring alignment with Product, Finance, and GTM teams to synchronize priorities and achieve ambitious revenue objectives for P&A. Develop and refine pricing models for partner-led Build, Service, and Sell motions, including co-innovation deals, managed services, and packaged offerings, with a focus on maximizing profitability and partner engagement. Direct comprehensive pricing analyses to shape strategies for new, renewal, and upsell/cross-sell offerings in partnership channels, leveraging market and partner insights to drive competitive advantage. Oversee the creation and maintenance of partner price books, discount guidelines, and governance frameworks, ensuring simplification, standardization, and compliance with TR’s partner-first principles. Collaborate with Commercial Excellence and Partner Deal Hub teams to implement system enhancements and automated quoting capabilities that accelerate partner onboarding and execution speed. Establish annual price adjustments and govern discounting practices for partner channels, creating governance frameworks to maintain consistency and scalability. Lead pricing support for high-priority strategic initiatives, including global partner programs, hyperscaler/AI partnerships, and industry-specialized distribution channels. Conduct in-depth analysis on the impact of pricing decisions across partner segments, working cross-functionally to devise and refine metrics that track and improve performance (e.g., CPRD, pipeline contribution, win rates). Support the Director in training, upskilling, and leading other team members, fostering a culture of partnership, innovation, and continuous improvement. Key Competencies Deep expertise in B2B pricing (7+ years), with a proven track record in technology-driven industries and partner/channel environments. Advanced understanding of partner-led sales motions, co-innovation, and managed services pricing. Analytical mindset, adept at acquiring, interpreting, and leveraging customer, partner, and market insights to inform pricing decisions. Methodical and structured thinker, skilled at simplifying complex scenarios and processes for scalable execution. Bias for action, thriving on developing and implementing pricing policies that drive business outcomes and partner success. Proficient in pricing and quoting tools (Alteryx, SAP, Power BI, Salesforce), with a focus on driving efficiency and accuracy in partner channels. Demonstrated ability to exert influence and drive consensus among diverse stakeholders, including senior leaders, partner managers, and external partners. Strong project management skills, capable of leading complex, cross-functional projects with meticulous attention to detail and deadlines. Keen interest in AI technologies and proficiency in using AI tools in the workplace. Experience in designing and implementing pricing governance frameworks for partner ecosystems. About You You’re a fit for the role of Senior Pricing Manager, Partnerships & Alliances if your background includes: A minimum of 7 years of experience in B2B pricing, with significant exposure to technology, SaaS, or partner/channel environments. Advanced degree in Business, Economics, Finance, or a related field preferred. Professional pricing certification (such as CPP) is a plus. Experience with Alteryx, SAP, and Power BI a plus. Experience working in global, matrixed organizations and driving transformation initiatives. #LI-JK3 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $137,900 USD - $256,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $119,700 USD - $222,300 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Pricing Strategy
B2B Sales
Market Analysis
Direct Apply
Posted 12 days ago
TR

Customer Success Manager (Legal AI Solutions)

Thomson ReutersLos Angeles, California, San Francisco, California, Ann Arbor, Michigan, Eagan, Minnesota, Frisco, TexasFull-time
View Job
Compensation$93K - 173K a year

Engage with customers to understand their goals, develop success plans, drive adoption of AI solutions, and lead strategic relationships. | Requires 5+ years in customer success or legal tech, with strong relationship-building skills and familiarity with legal technology or AI platforms. | Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value. This is a remote position and is open to any US location. About the Role In the role of Customer Success Manager, you will focus on: Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters’s legal AI solutions. Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions. Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms. Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions. Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. About You You are a great fit for the role of Customer Success Manager if you have the following: Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms. Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Ability to travel once a month. #LI-BS1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $93,100 USD - $172,900 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 04/03/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Project Management
Digital Transformation
Stakeholder Management
Direct Apply
Posted 17 days ago
Thomson Reuters

Director, Partner Development- Legal Professionals

Thomson ReutersNew York, NYFull-time
View Job
Compensation$181K - 337K a year

Providing employment law counsel, managing employment claims, and leading compliance projects across organizations. | Extensive employment law experience, including handling complex issues, policies, investigations, and compliance, with a senior-level background. | Director, Partner Developer – Legal Professionals Strategic Partnerships & Alliances The Partner Development Director will play a pivotal role in identifying, recruiting, and onboarding new strategic partners into the Thomson Reuters Legal Professionals ecosystem. This is a highly visible, individual contributor role that requires a blend of strategic thinking, relationship building, and execution excellence. This individual contributor position sits at the intersection of technology, legal expertise, and business development, offering you the opportunity to drive significant growth in our thriving partner network of world-class AI partners. About the Role In this opportunity as a Director, Partner Development, you will: • Strategic Partner Sourcing & Identification: Proactively research, identify, and evaluate potential technology, content, and service partners that align with Thomson Reuters' strategic objectives and address emerging market needs within the legal sector. • End-to-End Partner Acquisition: Lead the partner acquisition lifecycle from initial outreach and qualification to compelling value proposition development, negotiation, and contract closure. • Relationship Building: Cultivate strong, executive-level relationships with prospective partners, effectively communicating the mutual benefits of a partnership with Thomson Reuters. • Onboarding & Handoff: Collaborate with internal teams (Partner Management, Product, Sales, Legal, Operations) to ensure a smooth and efficient onboarding process for new partners, setting them up for long-term success. • Market Intelligence: Stay abreast of industry trends, competitive landscapes, and emerging technologies within the legal technology and broader professional services sectors to identify new partnership opportunities. • Cross-Functional Collaboration: Work closely with product management, sales, marketing, and legal teams to ensure partner solutions are aligned with our product roadmap, go-to-market strategies, and legal requirements. • Pipeline Management: Develop and maintain a robust pipeline of prospective partners, managing evolving priorities and delivering on aggressive growth targets.Value Articulation: Craft compelling partnership value propositions tailored to different partner segments and business models About You You’re a fit for the role of Director, Partner Development if you have the following required qualifications: • 10+ years of progressive experience in partner development, business development, alliance management, or strategic sales roles, with a proven track record of sourcing, negotiating, and closing complex, strategic partnerships. • Demonstrated experience in B2B SaaS, enterprise software, LegalTech, or professional services industries. • Exceptional communication, presentation, and negotiation skills, with the ability to influence and build rapport at all organizational levels, including executive leadership. • Proven ability to work autonomously as an individual contributor, manage multiple priorities, and drive results in a fast-paced, dynamic environment. • Strong analytical and problem-solving skills, with the ability to assess market opportunities and partner fit.Bachelor's degree in business, Technology, or related field. Additional preferred qualifications include: • Deep understanding of the legal market, legal technology trends, and the ecosystem of solutions providers in the legal industry. • Experience with complex partnerships and navigating international business dynamics.Existing network within the legal technology or legal professional community. #LI-TK1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $181,400 USD - $337,000 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com . Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Employment law
Workplace investigations
Employment compliance
Verified Source
Posted 19 days ago
TR

Associate Customer Success Manager, Growth - Tax

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, Frisco, TexasFull-time
View Job
Compensation$71K - 131K a year

Manage post-sale customer relationships, drive product adoption, monitor customer health, and collaborate with internal teams to ensure customer success. | Requires 1-3 years in Customer Success or similar SaaS role, proficiency in CRM and customer success platforms, and a bachelor's degree or equivalent experience. | As an Associate Customer Success Manager, you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their lifecycle. You’ll drive product adoption, monitor customer health, and proactively identify risks and opportunities. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is eager to grow within Customer Success. About the Role: In the role of Associate Customer Success Manager, you will: Own post-sale relationships for a portfolio of smaller accounts. Drive product adoption, usage, and satisfaction through proactive engagement. Monitor customer health and usage trends to identify risks and opportunities. Conduct regular check-ins and success reviews to ensure value realization. Collaborate with internal teams to resolve issues and support renewals. Maintain CRM and Customer Success tools for visibility and accountability. Contribute to scalable processes and content that enhance the CS function. Success Metrics: Qualified Lead Generation: High-quality leads passed to Sales from customer engagements. Utilization: Rate of product usage and adoption within assigned accounts. About You The best Customer Success Managers in this role are relationship-focused, detail-oriented, and passionate about helping customers succeed. You thrive on managing multiple priorities and enjoy creating positive experiences for every customer interaction. What Makes You Stand Out: Relationship Builder: You connect easily with customers and foster trust through clear communication. Customer Advocate: You prioritize customer goals and work tirelessly to deliver value. Organized & Efficient: You manage a high-volume book of business without sacrificing quality. Curious & Growth-Oriented: You seek opportunities to learn, improve processes, and expand your skills. Collaborative Partner: You work seamlessly with internal teams to resolve issues and create a unified customer experience. Data-Informed: You use insights to guide engagement strategies and prioritize actions effectively. Qualifications: Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience). 1–3 years in Customer Success, Account Management, or similar role within a SaaS company. Proficiency in CRM and Customer Success platforms; eagerness to learn and grow. #LI-BS1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $70,700 USD - $131,300 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Project Management
Digital Transformation
Sales Operations
Direct Apply
Posted 19 days ago
Thomson Reuters

Customer Success Manager, HVA - Tax

Thomson ReutersAnywhereFull-time
View Job
Compensation$93K - 173K a year

Manage post-sale customer relationships, drive product adoption, monitor customer health, and collaborate across teams to ensure customer success. | 3-5 years in Customer Success or similar SaaS role, proficiency in CRM platforms, strong relationship-building skills, and a customer-centric mindset. | As a Customer Success Manager, you will own the post-sale relationship for a portfolio of customers, ensuring they achieve measurable value and remain engaged throughout their lifecycle. You’ll drive product adoption, monitor customer health, and proactively mitigate churn risks. This role requires strong collaboration with internal teams to support renewals, identify upsell opportunities, and deliver a seamless customer experience. About the Role In the role of Customer Success Manager, you will: • Manage post-sale relationships for a portfolio of accounts. • Drive product adoption, usage, and customer satisfaction. • Monitor customer health and address risks before they escalate. • Collaborate with Account Specialists on renewals and upsell opportunities. • Conduct regular check-ins and business reviews to align on goals and outcomes. • Leverage data and insights to prioritize outreach and inform engagement strategies. • Maintain CRM and Customer Success tools for visibility and accountability. • Contribute to process improvements and internal initiatives that enhance the CS function. Success Metrics: • Qualified Lead Generation: High-quality leads passed to Sales from customer engagements. • Customer Health Score: Composite score reflecting engagement, product usage, and satisfaction. • Utilization: Rate of product usage and adoption within assigned accounts. About You The best Customer Success Managers are trusted advisors and strategic partners to their customers. You thrive in dynamic environments, balancing proactive engagement with data-driven decision-making. You are naturally curious, empathetic, and passionate about helping customers succeed. What Makes You Stand Out: • Relationship Builder: You excel at creating strong, long-term partnerships and can influence at all levels. • Customer Advocate: You put the customer at the center of every decision and are committed to delivering measurable value. • Strategic Thinker: You see the big picture and can align customer goals with business outcomes. • Data-Driven: You use insights and metrics to guide decisions and prioritize actions effectively. • Collaborative Leader: You work seamlessly across teams and mentor others to elevate the Customer Success function. • Adaptable & Proactive: You anticipate challenges, act quickly, and continuously seek ways to improve processes and outcomes. Qualifications: • Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience). • 3–5 years in Customer Success, Account Management, or similar role within a SaaS company. Skills & Attributes: • Strong relationship-building and communication skills. • Customer-centric mindset with a focus on delivering value. • Ability to manage a portfolio of accounts with varying needs. • Proficiency in CRM and Customer Success platforms. • Organized, proactive, and comfortable working cross-functionally. #LI-BS1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $93,100 USD - $172,900 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

CRM proficiency
Customer relationship management
Data-driven decision making
Verified Source
Posted 19 days ago
TR

Principal Customer Success Manager

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, New York, New York, Frisco, TexasFull-time
View Job
Compensation$123K - 229K a year

Lead strategic relationships, drive customer adoption and retention, and leverage data and AI insights to optimize customer outcomes. | Requires 10+ years in customer success or enterprise engagement, experience with multi-product portfolios, and proficiency with AI-enabled success platforms. | About the Role We’re looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer base. This role blends executive engagement with hands-on ownership of implementation, adoption, retention, and advocacy across a global, multi-product portfolio. You’ll partner closely across Sales, Product, Services, and Marketing to ensure customers realize continuous value from our solutions — leveraging data and AI insights to deliver proactive engagement and operational excellence. What You’ll Do Establish and maintain multi-level executive relationships, aligning customer objectives to outcomes and value Lead strategic relationships and success planning for global enterprise customers. Oversee the end-to-end customer lifecycle — from implementation to renewal and advocacy. Partner across Sales, Product, Professional Services, Marketing, Support and other internal teams to unify engagement and drive strategic initiatives. Drive adoption, value realization, and measurable ROI for every customer. Lead proactive risk management and ensure customer satisfaction and retention. Influence product and go-to-market strategy with customer insights. Partner across functions to ensure seamless customer experience and governance. Leverage AI-driven insights and data analytics to proactively manage risk, identify opportunities, and optimize customer experience Champion customer advocacy through reference programs, testimonials, and thought leadership initiatives About You You are a fit for the role of Principal Customer Success Manager if you have: 10+ years in customer success, account management, or enterprise engagement in B2B SaaS or technology. Deep domain expertise with proven success managing complex global customers in matrixed organizations with multi-product portfolios. Demonstrated ability to balance strategic relationship management with operational execution. Proven success driving adoption, retention, and expansion outcomes. Strong executive communication and influence skills. Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce, Gong Copilot tools) and data-driven decision making. Bachelor’s degree required; MBA preferred. You’ll Be Successful If You Deliver consistent customer value and business growth through strategic thinking, operational discipline, and change leadership. Balance strategy and execution — shaping customer vision and delivering results. Build deep trust with executives and operational teams alike. Champion customer outcomes that drive retention, growth, and advocacy. Thrive in dynamic, cross-functional environments. Embrace innovation, data, and AI to modernize the customer success experience. #LI-BS1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $123,200 USD - $228,800 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 03/07/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Customer Success Management
Strategic Relationship Building
Data-Driven Decision Making
Direct Apply
Posted 22 days ago
TR

Customer Success Manager, Corporate Legal

Thomson ReutersAnn Arbor, Michigan, Eagan, MinnesotaFull-time
View Job
Compensation$93K - 173K a year

Manage and support enterprise customer portfolios, deliver customer success plans, and drive adoption and expansion of products. | Requires 3+ years in customer success or SaaS, experience with legal or AI systems, and proficiency with CRM tools like Salesforce. | We’re looking for a Customer Success Manager to support customers across our Corporate Legal suite of products. The role has a focused portfolio of enterprise and strategic customers. The ideal candidate is comfortable engaging with executives at our largest customers—setting direction for the team, modeling best-in-class customer and product success practices and rolling up their sleeves to drive outcomes for our customers. You'll be able to deliver measurable customer outcomes through structured Customer Success Plans (CSPs), executive business reviews (EBRs), and proactive customer check-ins. You will focus on adoption, value realization, and expansion in partnership with Sales and Professional Services. About the Role In your capacity serving your individual book of business: Be a deep product expert on our AI-enabled CoCounsel suite of products. Deliver all aspects of the customer success motion to assigned customers, in combination with deep CoCounsel product expertise. Including, but not limited to: co-creating customer success plans, delivery executive business reviews, demonstrate value, identifying and mitigating risk while retaining and growing the customers relationship with Thomson Reuters. Serve as deep product expert in event settings, like industry conferences, Thomson Reuters Conferences, Webinars, virtual and in person engagements. Develop enablement for customers in partnership to serve our digital strategy. Develop enablement to educate Thomson Reuters employees. Build and present business plans, report on market and competitor activities, and represent Customer Success in cross-functional meetings to support business objectives. Effectively partner with all relevant internal and external partners and stakeholders. Leverage technology tools (e.g., Gainsight, Salesforce, Gong) to manage client information, pipeline, and financial forecasts accurately. Key Outcomes Increased customer adoption and time-to-value across CoCounsel solutions Identify and drive expansion across your assigned customer portfolio High-quality, consistent delivery of CSPs, EBRs, and check-ins across the team Clear visibility and action plans for at-risk accounts Strong cross-functional collaboration that improves customer experience and advocacy Model best-in-class customer and product success practices through hands-on work with your own accounts and translate those practices into scalable playbooks, processes, and enablement for the broader team. About You You are a fit for the role of Customer Success Manager if you have: 3+ years experience working or managing Customer Success portfolios/teams (SaaS preferred); experience with Business, Law, Computer Science, Consulting, Engineering or a related discipline is a plus. Demonstrated passion through delivering outcomes in a high-performing team. Energized and elevated others; lead with empathy, clarity, and accountability. Proven track record driving retention, adoption, and expansion with enterprise or strategic accounts. Hands-on experience with Gainsight, Gong, and Salesforce (or similar CS/CRM platforms). Prior experience in the legal technology sector or direct experience working with legal professionals, law firms, or corporate legal departments is highly preferred. Understanding of legal workflows, terminology, and common challenges. Functional/technical skills in GenAI systems and AI prompting engineering; particularly as they apply to legal research, drafting, and analysis. Strong executive presence: excellent communication, stakeholder management, and facilitation skills for EBRs and executive check-ins. Strong business acumen and communication skills; can manage a customer journey, conflict resolution and problem-solving. Demonstrate these skills: curiosity, learning agility, proactive, work urgently, strategic thinking, problem solver, collaborative, accountable. Live our TR core values: Obsess over customers, compete to win, challenge your thinking, act fast, learn fast, and be stronger together—driving impact through curiosity, speed, and collaboration. Bachelor’s degree required; master’s degree or J.D. is a plus. Ability to travel 25% . #LI-BS1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $93,100 USD - $172,900 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 02/27/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Project Management
Digital Transformation
Sales Operations
Direct Apply
Posted 24 days ago
TR

Principal Engineer

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, Frisco, TexasFull-time
View Job
Compensation$159K - 295K a year

Lead the design and development of AI systems, mentor teams, and collaborate on technical initiatives. | Over 10 years of software engineering experience with AI, cloud platforms, and leadership skills. | Principal Engineer, AI Want to shape how AI powers the next generation of content and editorial intelligence? As Principal Engineer, AI on our Content Engineering team at Thomson Reuters, you’ll design and ship agentic and generative AI systems that sit at the core of Content and Editorial workflows of Thomson Reuters trusted legal research content and know-how. You’ll partner closely with ML researchers, product, and legal domain experts to turn our unique corpus and editorial workflows into scalable AI capabilities that materially change how professionals research, reason, and make decisions. This is a high‑leverage role for someone who cares about rigorous engineering, responsible AI, and building for a market where reliability, explainability, and customer trust are non‑negotiable. About the Role In this opportunity as Principal Engineer, AI, you will: Provide technical leadership and define software development strategies for critical AI projects, ensuring alignment with business objectives. Lead the design and development of innovative features for Content Engineering, advancing AI-native outcomes. Drive the seamless integration of LLMs and generative AI technologies into user-friendly applications for legal editors. Streamline the design and delivery of Agentic Systems that are scalable and consistent, driving business impacts for Content. Mentor a globally distributed team of engineering managers, architects, and developers to strengthen engineering culture. Lead complex technical initiatives, exercising autonomy in decision-making and managing technical risk. Collaborate with cross-functional teams to translate business requirements into actionable technical solutions. About You You're a fit for the role of Principal Engineer, AI if your background includes: 10+ years of hands-on software engineering experience with a proven record of developing scalable, full-stack, AI solutions. Experience with AI technologies, including GenAI concepts such as Agentic systems, prompt engineering, retrieval-augmented generation (RAG), and fine-tuning. Familiarity with cloud platforms (AWS, Azure, or Google Cloud Platform), LLMs, Devops and SDLC for AI projects. Excellent interpersonal and communication skills, with the ability to influence across organizational boundaries. Demonstrated ability to mentor others and promote best practices in release management, AI dev tools, and test-driven development. Ability to navigate ambiguity, make data-driven decisions, and deliver results in a fast-paced environment. Additional preferred qualifications include: Experience integrating AI/ML technologies into content specific / legal applications. Background in enterprise SaaS environments, building with AI Dev Tools and LLMs Advanced degree in Computer Science, Engineering, or a related field. #LI-ES1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $158,900 USD - $295,100 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

AI Technologies
Software Engineering
Full-Stack Development
Direct Apply
Posted 24 days ago
TR

AI Customer Success Manager

Thomson ReutersAnn Arbor, Michigan, Eagan, Minnesota, Frisco, TexasFull-time
View Job
Compensation$106K - 198K a year

Develop and maintain strong client relationships, drive adoption of AI solutions, and identify growth opportunities. | Proven experience in customer success or solutions selling, strong understanding of business processes, excellent communication skills, and familiarity with web-based technology. | The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions, this includes CoCounsel. You will be a trusted advisor, proactively engaging with customers to understand their business processes, drive adoption, and identify opportunities for further growth and partnership. About the Role Develop and maintain strong, long-term relationships with key client stakeholders, understanding their business objectives and challenges. Conduct thorough customer needs assessments to identify how Thomson Reuters AI solutions can best address their specific requirements and deliver measurable value. Proactively engage with clients to drive adoption and utilization of AI products, providing guidance and best practices. Translate complex AI product propositions into clear, concise, and compelling value statements for clients. Identify and create new opportunities within existing accounts through consultative selling, showcasing additional solutions and services. Collaborate with sales and product teams to articulate customer feedback and influence future product development. Deliver professional presentations and demonstrations of AI solutions to various client audiences. Leverage sales technology and follow established sales processes to track customer interactions, manage opportunities, and report on account health. Act as a subject matter expert on Thomson Reuters AI offerings and web-based technology, providing expert guidance and support. Champion customer success internally, influencing cross-functional teams to ensure a seamless client experience. About You Proven experience in a customer success, account management, or solutions selling role, preferably within a technology or AI-focused environment. Strong understanding of business processes and the ability to articulate how AI solutions can drive efficiencies and improvements. Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence at all levels. Demonstrated ability in consultative selling and delivering value-based propositions to clients. Experience with customer needs assessments and developing strategic account plans. Proficiency in leveraging sales technology and understanding sales process methodologies. Familiarity with web-based technology and the ability to explain technical concepts to non-technical audiences. Ability to work independently and as part of a team, with a strong focus on client satisfaction and achieving targets. Bachelor's degree in Business, Marketing, Computer Science, or a related field, or equivalent practical experience. #LI-DM1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $106,400 USD - $197,600 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Project Management
Digital Transformation
Stakeholder Management
Direct Apply
Posted 25 days ago
TR

Senior Customer Success Manager

THOMSON REUTERSDetroit, MIFull-time
View Job
Compensation$123K - 229K a year

Build and maintain strategic relationships with large legal clients, drive adoption of AI solutions, and lead executive reviews to ensure customer satisfaction. | Experience in customer success, legal tech, or consulting with legal professionals, and familiarity with AI-driven platforms; legal education or substantial legal tech experience preferred. | Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. This position is available to be remote. About the Role The Senior Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their businessgoals, developing tailored solutions, and ensuring the successful adoption of Thomson Reuters' legal AI solutions. The Senior Customer Success Manager will work with a small number of large and complex customers to build and execute a customized engagement approach that will drive adoption and value. In the role of Senior Customer Success Manager, you will focus on: • Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. • Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions. • Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions. • Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at large law firms. • Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions. • Lead Executive Business Reviews:Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers. • Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. • Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. About You You are a great fit for the role of Senior Customer Success Manager if you have the following: • You have experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms. • Legal education (Juris Doctor) or substantial experience working with legal technology, attorneys, or legal professionals preferred. For this role, we are specifically looking for those with experience with large law firms • Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legaltech. • Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. • Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. • Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. #LI-BS1 What's in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $123,200 USD - $228,800 USD. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close . About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Customer Success Management
Legal Technology (familiarity)
Relationship Building
Verified Source
Posted 26 days ago
TR

Sr. Sales Executive, Government Risk & Fraud

Thomson ReutersDetroit, Michigan, Eagan, Minnesota, Columbus, Ohio, Harrisburg, PennsylvaniaFull-time
View Job
Compensation$189K - 351K a year

Drive sales of government risk and fraud solutions by managing complex enterprise deals and building relationships with government officials. | Minimum 4-5 years of direct field sales experience, with a proven track record of quota attainment, and familiarity with government procurement processes and technical concepts. | Sr. Sales Executive Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? We’re looking for an experienced Senior Sales Executive to join our Government Risk & Fraud team. With a focus on identity fraud, program integrity and investigative markets, the Government Risk & Fraud Senior Sales Executive (SSE) is responsible for driving sales with new customers, as well as strengthening and growing existing revenues of public records and investigative content, integrated solutions, and emerging technologies within State government markets. Location: Remote based position, territory includes OH, MI and PA. Division: State and Local Govt. Risk Team About the Role: In this opportunity as a Senior Sales Executive, you will: Sales Expertise -Strong track record of closing complex, long-cycle enterprise deals ($200K-$1M+) with deep understanding of state procurement processes. Ability to navigate multiple stakeholders within state agencies while managing RFX processes and government contracting requirements. Market Knowledge - Understanding of each state's priorities, funding mechanisms, and relevant regulations (CJIS, HIPAA, FedRAMP). Familiarity with state MSA terms and contract vehicles applicable to our business. Relationship Management - Ability to build relationships with both technical and non-technical government officials while working with systems integrators. Experience with strategic networking in government associations and conferences. Performance Metrics - Consistent quota attainment with healthy pipeline management (3-5x quota). Ability to forecast accurately in complex sales cycles while demonstrating account growth capabilities. Technical Acumen - Strong understanding of CLEAR's technical capabilities, including Batch functionality and competitive positioning. Ability to translate complex technical concepts for non-technical officials with knowledge of state IT infrastructure challenges. About You: You're a fit for the role of Senior Sales Executive if you have: Reside in the sales territory. Minimum of 4-5 years direct field sales experience (sales experience in the government markets preferred) with exemplary track record of sales quota overachievement. 4-year college degree or equivalent experience. Able to work from home office and travel to customer locations 70% of the time with up to 40% overnight travel. #LI-TK1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $189,000 USD - $351,000 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 02/28/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Sales Strategy
Relationship Building
Market Knowledge
Direct Apply
Posted 26 days ago
TR

Sr. Sales Executive, Government Risk & Fraud

THOMSON REUTERSDetroit, MIFull-time
View Job
Compensation$189K - 351K a year

Drive sales of government risk and fraud solutions by managing complex enterprise deals, building government relationships, and understanding technical and regulatory aspects. | Minimum 4-5 years of direct government sales experience, proven quota overachievement, and familiarity with government procurement and technical concepts. | Sr. Sales Executive Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? We're looking for an experienced Senior Sales Executive to join our Government Risk & Fraud team. With a focus on identity fraud, program integrity and investigative markets, the Government Risk & Fraud Senior Sales Executive (SSE) is responsible for driving sales with new customers, as well as strengthening and growing existing revenues of public records and investigative content, integrated solutions, and emerging technologies within State government markets. Location: Remote based position, territory includes OH, MI and PA. Division: State and Local Govt. Risk Team About the Role: In this opportunity as a Senior Sales Executive, you will: • Sales Expertise -Strong track record of closing complex, long-cycle enterprise deals ($200K-$1M+) with deep understanding of state procurement processes. Ability to navigate multiple stakeholders within state agencies while managing RFX processes and government contracting requirements. • Market Knowledge - Understanding of each state's priorities, funding mechanisms, and relevant regulations (CJIS, HIPAA, FedRAMP). Familiarity with state MSA terms and contract vehicles applicable to our business. • Relationship Management - Ability to build relationships with both technical and non-technical government officials while working with systems integrators. Experience with strategic networking in government associations and conferences. • Performance Metrics - Consistent quota attainment with healthy pipeline management (3-5x quota). Ability to forecast accurately in complex sales cycles while demonstrating account growth capabilities. • Technical Acumen - Strong understanding of CLEAR's technical capabilities, including Batch functionality and competitive positioning. Ability to translate complex technical concepts for non-technical officials with knowledge of state IT infrastructure challenges. About You: You're a fit for the role of Senior Sales Executive if you have: • Reside in the sales territory. • Minimum of 4-5 years direct field sales experience (sales experience in the government markets preferred) with exemplary track record of sales quota overachievement. • 4-year college degree or equivalent experience. • Able to work from home office and travel to customer locations 70% of the time with up to 40% overnight travel. #LI-TK1 What's in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $189,000 USD - $351,000 USD. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 02/28/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Sales Strategy
Account Management
Relationship Building
Verified Source
Posted 26 days ago
TR

Associate Sales Executive, GLLF

Thomson ReutersLos Angeles, California, Ann Arbor, Michigan, Eagan, Minnesota, New York, New York, Houston, TexasFull-time
View Job
Compensation$76K - 140K a year

Manage complex client relationships, drive sales growth, and support product adoption within the legal industry. | Minimum 2 years of successful consultative sales experience, strong communication and closing skills, proficiency in MS Office and Salesforce, with a background in legal or related fields being helpful. | We are seeking an Associate Sales Executive to join our Global Large Law Firm customer segment to drive new growth of our AI-enabled legal technology portfolio to the legal community within North America. This individual will leverage their expert consultative sales approach and honed professional demeanor to effectively manage complex relationships with Financial/Transactional clients within Global Large Law accounts. This is accomplished through an in-depth understanding of products, i.e. CoCounsel, Practical Law, HighQ, and Noetica, sales techniques appropriate for long sales cycles, and the needs of the legal profession in order to bundle information solutions to meet broad firm needs. About the Role: In this opportunity as an Associate Sales Executive, you will: Drive Results: Identifies the best channel for engagement with customers, defaulting to virtual for the majority of deals where value is insufficient to warrant travel; Support in developing and executing territory growth strategies Closing: Prospect new customers, validate their needs, shape product plans and support other Sales Executives with setting up demos Relationship Management: Focus on new logo acquisition and mid-contract upsell/cross-sell opportunities and renewals; obtain feedback from attorneys within our client firms on product usage to ensure customer satisfaction Product Proposition: Possess core knowledge across products within the sub-segment and engage Solutions Consultants where deep product expertise is required to drive to close Reporting: Utilize an automated and insight-driven Salesforce workflow to progress deals; KPI's include: Number of appointments set, total revenue of deals closed from appointments set, minimize lead to response time, and tracking qualifying data in Salesforce to properly score leads Client & Market Intelligence: Understand specific customer archetypes and needs which are most prevalent within the sub-segment and territory About You: You’re a fit for the Associate Sales Executive if your background includes: Minimum 2 years successful sales experience in a consultative selling environment 4-year college degree or equivalent experience; JD preferred Working knowledge of sales concepts, methods and techniques Ambitious self-starter with high energy and motivation Excellent communication skills and closing skills Effective time management skills Proficiency in MS Office/Internet Working knowledge of Salesforce is desired; ability to utilize Sales Engagement would be incredibly helpful Knowledge and background in the legal profession is helpful but not required High level of competency with regard to internet, periodical and internal prospecting Proficient database management skills #LI-AY1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $75,600 USD - $140,400 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 02/22/2026. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care. Learn more about a career with us 📖 Our employer story 🔍 Inside Thomson Reuters blog 🏆 Awards and recognition 🤝 Our values Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Sales Leadership
Team Management
Business Strategy
Direct Apply
Posted about 1 month ago
TR

Manager, Applied Research

Thomson ReutersFrisco, TXFull-time
View Job
Compensation$158K - 337K a year

Lead and manage a team of applied scientists and engineers to develop and deliver AI and NLP solutions for tax and compliance software products. | PhD or Master’s plus equivalent experience, 8+ years in IR/NLP system development, prior management experience, production code expertise, cloud and MLOps skills, and strong communication. | Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs in Toronto is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing and generative AI, to lead a team of high performing ML scientists and research engineers. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user need and technical feasibility. Our team is responsible for designing the next generation of tax, accounting and audit compliance software for Tax Professionals and Corporates in the US, and across the global markets. We own AI innovation for Thomson Reuters’ core tax products, including UltraTax, Cloud Audit Suit, SurePrep and ONESOURCE. We work with the latest LLM prompting and agentic AI approaches to build cutting edge products. About the role  In this opportunity as Manager, Applied Research you will:    • Experiment and Develop: You will execute the entire model development lifecycle, from prototype to delivery, while applying best practices for reproducible research and well-managed software delivery.  • Collaborate: Working on a collaborative cross-functional team, you will share information, value diverse ideas, and partner effectively with colleagues across the globe.  • Deliver: You will be accountable for timely, well-managed deliverables.  • Innovate: You will be empowered to try new approaches and learn new technologies. You will implement innovative ideas to solve real-world challenges.  • Inspire: You will be a proactive communicator who is excited to share your work. You will be articulate and compelling in describing ideas to both technical and non-technical audiences.   • Manage: Direct the efforts of a team of Applied Scientists and Research Engineers ensuring a high-performance culture, nurturing your team’s career development and managing their performance expectations through servant leadership and active coaching.  About you  You're a fit for the role of Manager, Applied Research if your background includes: Basic qualifications  • PhD in a relevant discipline or Master’s plus a comparable level of experience  • 8+ years hands-on experience building IR / NLP systems for commercial applications  • Prior management experience – coaching & developing high-performing teams  • Experience writing production code and ensuring well-managed software delivery  • Experience delivering minimum viable products in a large enterprise environment • Demonstrable experience translating complex problems into successful AI applications  • Expertise in several of the following areas: robust Python development, MLOps, containerization, cloud infrastructure (AWS and Azure), advanced search and recommendation technology, orchestration of ML pipelines for real-time inference, microservices architecture, model monitoring and governance. • Outstanding communication, problem solving, and analysis skills    Preferred qualifications   • Experience innovating state-of-the-art research to solve real-world problems.  • Experience designing and implementing solutions with large language models   • Relevant publications at ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, KDD, or similar.  • Advanced proficiency in Python, Java, or Scala ​ #LI-MW1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $181,400 - $337,000. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $157,500 - $292,500. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
MLOps
Containerization
Cloud infrastructure (AWS, Azure)
Information retrieval
NLP
Generative AI
Team management
Software delivery
Microservices architecture
Verified Source
Posted 5 months ago
Thomson Reuters

Senior Software Engineer, AI Platform

Thomson ReutersFrisco, TXFull-time
View Job
Compensation$88K - 164K a year

Build and maintain AI/ML platform software to support model lifecycle management, deployment, and monitoring with a focus on enabling self-service tooling for AI/ML workflows. | 5 years software engineering experience, proficiency in Python, cloud AI services (AWS SageMaker, Azure Studio), DevOps skills including CI/CD, and familiarity with AI concepts and tools. | The AI Platform team has been established to create, operate, and run the Enterprise AI Platform and aims to foster a culture of innovation, enables rapid development of AI solutions, and drive transformative outcomes to stakeholders. Towards this vision, it currently serves as a comprehensive ecosystem of collaborative services, tools, and infrastructure empowering both technical and non-technical users to seamlessly develop, evaluate, deploy, and monitor AI solutions tailored to various business use cases and personas. Through prioritizing transparency, reusability of prompts, models and workflows, and swift integration of emerging AI frameworks like Generative AI, the AI Platform strives to redefine the landscape of AI solutions whether for experimentation or for a production environment. The Senior Software Engineer, AI Platform will facilitate the build and operation of the centralized AI platform for AI/ML development and deployment across Thomson Reuters business operations. The Senior Software Engineer, AI Platform is expected to be an expert in AI tooling and setting up and streamlining AI workflows and building applications to enable AI/ML workflow development, testing and deployment About The Role In this opportunity you will: • Build and Maintain software that tracks the full lifecycle of ML from ideation to post deployment monitoring • Assist in the deployment of machine learning models into production and support these models throughout their lifecycle, including GenAI models • Build out features that help data scientists and AI novices to iterate and re-train models at speed and ease. • Enable self-service tooling for teams to create and maintain models • Utilize a variety of software and tools both commercial and open source • Continuously challenge and evolve the existing platform capabilities and keep up to date with new offerings About You • You’re a fit for the role of Senior Software Engineer, AI Platform if you meet all or most of these criteria: • 5 years in Software Engineering • Hands-on experience working with public cloud technology (AWS, Azure, GCP) • Familiarity with AI concepts and hands on experience with AI solutions • Experience with AWS sagemaker, Azure Studio or similar cloud AI capabilities • Proficiency in modern programming languages and in particular Python • Experience with relational and/or non-relational databases • Hands on DevOps experience – CI/CD in AWS, Git, Monitoring, Log Analytics What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
AWS
Azure
GCP
OpenAI API
LangChain
TensorFlow
PyTorch
CI/CD
Git
DevOps
Machine Learning
NLP
AI/ML workflow deployment
Verified Source
Posted 5 months ago
TR

Product Manager

Thomson ReutersFrisco, TXFull-time
View Job
Compensation$88K - 164K a year

Lead product efforts to improve global Indirect Tax solutions by collaborating with stakeholders, analyzing market needs, and driving product lifecycle from requirements to release. | At least 3 years product management experience in enterprise software, strong understanding of Indirect Tax and regulatory environments, ability to translate market needs into actionable plans, and experience working with systems integrators. | Summary: Are you passionate about the chance to bring your experience to a world-class company that is market-leading, or both content and technology? If yes, we’re looking for you. Join our team! As a key player in shaping the future of the global knowledge economy, our technology empowers professionals worldwide to make informed decisions, driving international markets and fostering innovation. Collaborate with the industry's brightest minds on diverse projects, creating next-generation solutions with impactful results. As the world’s leading provider of intelligent information, we value your unique perspective in crafting solutions that propel our business and your career forward. We are seeking customer-focused, collaborative, and strategic individuals with a robust passion for product leadership to join our Indirect Tax team in the role of Product Manager. • Lead efforts to improve the implementation and onboarding experience for customers and partners by collaborating with internal and external stakeholders, including cross-functional teams, certified implementation partners, and customers globally. • Focus on identifying and resolving market problems, user scenarios, go-to-market activities, and best practices across global markets. • Translate market-driven and internally generated business needs and requirements into actionable stories, leveraging methodologies such as interviews, market validation, and beta programs. • Analyze and evaluate indirect tax challenges, and develop innovative ideas based on industry experience and interactions with customers and prospects worldwide. • Demonstrate a unique blend of business and technical acumen, strategic vision, and the drive to bring that vision to fruition in a globally diverse market landscape, ensuring a best-in-class customer experience. • Proven experience in product management, particularly in the context of global markets and Indirect Tax solutions. • Strong understanding of the Indirect Tax landscape and regulatory environments on a global scale. • Ability to translate complex market needs into clear, actionable plans and deliverables, specifically focused on improving customer and partner implementation processes and enhancing the customer experience as measured by NPS. About the Role As a Product Manager for Indirect Tax, you will: • Build and Develop: world-class capabilities and relationships with our clients and markets, thoughtful and strategic roadmaps, abilities to solve client problems, and capture market share. • Be a Team Player: work in a collaborative team-oriented environment, share information, value diverse ideas, and partner with cross-functional and remote teams. • Be Curious & Innovative: passionately curious and obsessive over our customers' problems and needs, working closely with customers, partners, and other Thomson Reuters colleagues across all aspects of the business to maintain a deep and well-rounded understanding of the indirect tax market. • Be an Agile Person: with a strong sense of urgency and a desire to work in a fast-paced, dynamic environment to deliver solutions against strict timelines, unafraid of failure. • Be an Effective Communicator: Be confident, concise, and clear when communicating directly to executives, management, your peers, customers, and partners. • Take Extreme Ownership: responsible for the product, its performance, and reliability, and delighting our clients with a positive experience. About You You’re a fit for the role of Product Manager - Indirect Tax if your background includes: Basic qualifications: • Self-starter who leads discussions with customers, prospects, certified implementation partners, and other internal stakeholders to gather market problems/requirements. • Work closely with customers, partners, and other Thomson Reuters colleagues across all aspects of the business to maintain a deep and well-rounded understanding of the indirect tax market. • Continuously review and analyze existing indirect software features and functionality to develop and maintain your knowledge for improving or further leveraging our solutions for the global end-to-end indirect tax market. • Support the product development process, working closely with our Development, Quality Assurance, and Technical Publication teams throughout the whole product life cycle, feature validation, and preparing the entire organization for product release. • Experience with requirements analysis and documenting requirements, use case development, information systems, business operations, and integration/design of indirect tax software solutions. • At least 3 years of experience as a Product Manager for enterprise software solutions. • Bachelor’s degree in business administration or equivalent work experience; Formal education in tax/accounting/finance is desired. • Previous work experience leading teams and projects within a software company is strongly preferred. • Experience implementing Enterprise Software Applications and working with Systems Integrators strongly preferred. • Ability to multitask and work under tight deadlines in a fast-paced environment. • Possess a professional and cooperative attitude. • Self-starter who works well both independently and on a team. • Some travel (5-10%) is required. Preferred qualifications: • Experience working in an Agile development environment. • Experience with Indirect Taxes and technologies that support organizations' compliance and operations. • Bug tracking and communication applications preferred (ADO, SharePoint, etc.). #LI-SS What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Product Management
Agile
Scrum
Requirements Analysis
Indirect Tax Software
Enterprise Software
Stakeholder Collaboration
Market Validation
Cross-functional Team Leadership
Verified Source
Posted 5 months ago

Ready to join Thomson Reuters?

Create tailored applications specifically for Thomson Reuters with our AI-powered resume builder

Get Started for Free

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt