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Thomson Reuters

16 open positions available

8 locations
1 employment type
Actively hiring
full-time

Latest Positions

Showing 16 most recent jobs
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Regional Manager, Sales - Legal Government

Thomson ReutersWashington, DCfull-time
View Job
Compensation$200K - 371K a year

Lead and manage a sales team to achieve revenue growth and client retention in the government sector, implementing strategies and AI tools to enhance sales effectiveness. | Bachelor's degree with leadership experience, proven government sector sales success, strong communication and analytical skills, and ability to lead change management and AI adoption in sales. | Regional Manager, Sales We are seeking a strategic and results-driven Sales Manager to lead the State and Local market of the Government business. This leader will be accountable for revenue growth, sales quota achievement and retention metrics and will lead Sales Executives and Client Executives. The ideal candidate possesses a proven track record of successfully managing a sales team and growing a portfolio of accounts, exceeding sales and renewal targets, and cultivating strong customer relationships. In this role you will be required to: • Be a customer-centric leader with exceptional communication, negotiation, and team management skills. • Lead/Manage a team focused on growing and increasing client retention across the products. • Develop and implement a comprehensive client management strategy aligned with the Governments segment's strategy and in collaboration with cross-functional teams. • Drive new customer acquisition, expand customer relationships, and renewal sales with assigned territories. • Establish and execute clear goals, KPIs, and performance metrics for the team, providing regular feedback and coaching to drive individual and team success. • Act as a change agent by identifying opportunities for process innovation, championing new methodologies, and driving organizational transformation to enhance sales effectiveness and customer outcomes. • Lead the adoption and implementation of AI-powered sales tools and best practices, including leveraging AI for customer insights, sales forecasting, pipeline management, and productivity enhancement to maintain competitive advantage. Location: Remote based position, but candidates should reside in the region, which includes the Upper Midwest, Northeast and New England - MN, NJ, PA, NY, MA About the Role: In this opportunity as Regional Manager, Sales you will: • Provide coaching and development opportunities to your team to help them achieve their goals and grow professionally • Work closely with cross functional teams including sales, product management, marketing, finance, and operations to develop and execute go-to-market strategies • Closely monitor, analyze, and report on key performance metrics, including sales targets, renewal rates, and customer satisfaction, to track progress and identify areas for improvement. • Provide regular reports, updates, and other information on account management activities and outcomes to executive leadership, ensuring transparency and accountability. • Continuously assess and improve processes to enhance efficiency and effectiveness of the account executive team. • Evaluate, pilot, and scale AI technologies and tools that optimize sales operations, enhance team productivity, and improve customer engagement • Foster a culture of innovation and continuous improvement by encouraging the team to embrace emerging technologies and adapt to evolving market dynamics • Sales Performance: Total Revenue, Team Quota Achievement, Average Deal Size, Win Rate, Sales Cycle Length, Revenue Growth, Upsell/Cross-sell Revenue, Net Dollar Retention, New customer acquisition • Partner and collaborate with internal partners to develop and execute impactful product marketing campaigns and develop our customer solution portfolio. About You: You're a fit for the role of Regional Managers, Sales if you have: • Bachelor's degree required; Master's or J.D. preferred, with people management or relevant leadership experience. • Demonstrated success in sales or account management within the Government sector. • Deep industry knowledge and experience in fast-paced, high-growth, and matrix environments. • Exceptional communication, interpersonal, and collaborative skills, with the ability to influence at all organizational levels. • Strong analytical and problem-solving abilities, with a track record of data-driven decision making. • Results-oriented mindset with a proven ability to deliver against targets. • Self-motivated with a strong work ethic and passion for driving business outcomes. • Proven ability to drive change management initiatives and lead teams through organizational transformation • Experience with or strong aptitude for leveraging AI tools and technologies in sales environments (e.g., CRM AI features, predictive analytics, generative AI applications) #LI-TK1 What’s in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $199,500 - $370,500. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close . About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Sales Management
Team Leadership
Customer Relationship Management
Negotiation
Coaching
Sales Forecasting
AI Sales Tools (desired)
Government Sector Sales (required)
Verified Source
Posted 1 day ago
TR

Product Support Representative

Thomson ReutersAnywherefull-time
View Job
Compensation$37K - 68K a year

Provide exceptional customer support via multiple channels, troubleshoot software issues, document interactions, and collaborate with internal teams to improve products. | 1+ years customer-facing experience, technical support skills, strong communication, organizational skills, and basic software troubleshooting knowledge. | Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! In this level, your primary goal is to build your fundamentals: provide an exceptional level of service to customers via email, phone, and chat, while developing your knowledge of SafeSend's product suite and the tax and accounting industry. You will focus on efficient inquiry resolution and ensuring all necessary actions are taken to resolve issues. You will advocate for our customers, deliver high-quality support, and collaborate with internal teams to contribute to ongoing product improvements. About the Role In this opportunity as aProduct Support Associate, you will be responsible for: • Build a working knowledge of SafeSend One and develop your knowledge of the tax & accounting industry. • Respond promptly and professionally to customer inquiries via phone, email and/or chat, delivering exceptional technical support. • Develop your support skills through on-the-job practice, mentorship, assigned training, and self-directed study. • Maintain a CSAT score at or above 90%. • Become a skilled, self-directed learner: know where your resources are and utilize them appropriately, develop awareness of your strengths and areas for growth, and proactively ask for help when you need it. • Troubleshoot and resolve technical issues related to software, escalating complex issues as needed. • Guide clients through step-by-step solutions, ensuring clear communication and customer understanding. • Document customer interactions, comments, complaints, and actions taken with accuracy and attention to detail. • Collaborate with product development and other internal teams to communicate customer feedback, identify recurring issues, and support product improvements. • Stay current with technological trends and updates to provide accurate and effective support. • Adhere to all company policies and procedures, including data security and privacy guidelines. • Ensure adherence to departmental processes and procedures and assist with other tasks as assigned. • Gradually increase independence and decrease support needed from your manager and senior teammates to service customers. Work Schedule • Available Hours from Monday - Friday from 10:30 AM to 7 PM • Availability to work varying shifts and/or overtime as needed. About You You're a fit for the role if your background includes: • 1+ years of experience in a customer-facing role preferred, ideally in the tax, accounting, or finance industry. • Well organized and adept at managing customer follow-up in addition to new inquiries from customers. • Experience with email, telephony, and chat customer interactions preferred. • Able to effectively articulate responses in both a written and verbal manner. • Highly reliable with measurable time management skills and in some instances, the ability to multitask and prioritize to meet deadlines and expectations. • Above average computer skills (Microsoft Office Suite, Azure, Zendesk), prior experience with SaaS software a plus. Required Qualifications • High school diploma or equivalent required; associate degree or equivalent workforce experience preferred. A bachelor's degree in a related field is a plus. • Proven experience in a technical support role within a customer-focused environment. • Demonstrated knowledge of troubleshooting methodologies for software and hardware. • Ability to maintain confidentiality and handle sensitive customer information with integrity. • Progression to production may be contingent on successful completion of training. #LI-SS What's in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.For any eligible US locations, unless otherwise noted, the base compensation range for this role is $36,540 - $67,860.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 12/22/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Technical Support
Troubleshooting
Customer Communication
Knowledge Base Development
Escalation Management
Windows
Linux
VMware
Storage Area Networks
Networking
Verified Source
Posted 9 days ago
TR

Sales Executive, Tax

Thomson ReutersAnn Arbor, MIfull-time
View Job
Compensation$128K - 238K a year

Retain and expand client portfolio, acquire new accounts, meet sales targets, demonstrate products, and collaborate with account teams to drive growth. | Minimum 3 years SaaS sales experience, high school diploma (bachelor's preferred), strong sales and communication skills, CRM proficiency, and integrity. | Sales Executive, Tax Workflow About the Role The Sales Executive within our Tax & Accounting Professionals Tax Workflow segment is tasked with both retaining and expanding the existing client portfolio while also acquiring new accounts in their designated geographic region. This is a virtual position that demands exceptional telephone and written communication skills. The ideal candidate will exhibit a high degree of initiative and leverage strong business acumen to conduct comprehensive needs analyses for their accounts. To be effective, the Sales Executive must establish trust and credibility with all stakeholders by demonstrating deep knowledge of Thomson Reuters’ products, services, and an understanding of the tax & accounting sector. Presentations are customized to address each client's specific requirements and proposals are clearly articulated using ROI justification to accelerate the sales process. • Attain sales and renewal targets and quotas on a monthly basis • Demonstrate the use of Tax & Accounting products to the customer • Obtain and provide territory information regarding market intelligence and penetration • Confer with and assist in customer-related issues as needed to maintain good customer relations • Complete weekly sales performance reports and completes all CRM reporting in a timely and accurate manner • Drive strategic initiatives supported by assigned account team consisting of Sales Development Representative, Customer Success Managers and Solutions Consultants to drive growth in assigned territory • Leverage sales automation tools and data insights to engage prospects and expedite sales cycles About You • Minimum 3 years successful SaaS sales experience in an Account Executive role • High School diploma or equivalent required; Bachelor's degree preferred • Software as a Service Sales (Saas) experience • Strong prospecting and closing skills • Strong time management and organization skills • Excellent communication & presentation skills • Highly proficient in MS Office suite, utilizing a CRM (such as Salesforce preferred) and overall technical aptitude • Continuous learner, flexible and open-minded, positive attitude • Collaborative, team player • High level of integrity and understanding of sales ethics #LI-JK4 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $128,100 - $237,900. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

SaaS Sales
Account Executive
CRM (Salesforce)
Prospecting
Closing Sales
Communication
Presentation Skills
Time Management
MS Office
Verified Source
Posted 11 days ago
TR

Manager, Customer Success - Tax

Thomson ReutersAnn Arbor, MIfull-time
View Job
Compensation$147K - 273K a year

Lead and develop a team of Customer Success Managers to drive customer adoption, retention, and satisfaction while aligning initiatives with business objectives. | Bachelor's degree or equivalent experience, 5+ years in Customer Success or Account Management in SaaS, 2+ years people management, proven retention and adoption results, and strong analytical skills. | As the Manager of Customer Success, you will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across both HVA and Growth customer segments. This leadership role combines people management, operational excellence, and strategic vision to ensure customers achieve measurable outcomes while the team delivers exceptional experiences. You will set priorities, coach team members, and partner cross-functionally to align Customer Success initiatives with business objectives. Success in this role means building a high-performing team, fostering a culture of customer advocacy, and driving metrics that matter. About the Role: Team Leadership: Manage and develop a team of Customer Success Managers supporting both high-value and emerging accounts. Performance Management: Set goals, monitor KPIs (retention, utilization, health scores), and ensure accountability. Customer Strategy: Oversee success planning and engagement strategies for different customer segments. Cross-Functional Partnership: Collaborate with Sales, Product, Support, and Marketing to deliver a seamless customer experience. Process Optimization: Identify and implement scalable processes, tools, and best practices to improve efficiency and impact. Escalation Management: Act as the point of contact for critical issues and executive-level customer interactions. Talent Development: Recruit, onboard, and mentor team members to build skills and career growth. Data-Driven Insights: Use analytics to inform strategy, forecast risks, and identify opportunities for expansion. Success Metrics: • Customer Health Score improvement across portfolios. • Utilization and adoption rates for strategic products. • Employee engagement and development outcomes. About You The best Customer Success Managers thrive under your leadership because you combine strategic vision with hands-on coaching. You are passionate about customer outcomes, team development, and operational excellence. What Makes You Stand Out: Inspirational Leader: You motivate and empower your team to deliver exceptional results. Customer Advocate: You champion the voice of the customer and align strategies to drive measurable value. Strategic Operator: You balance long-term vision with day-to-day execution. Data-Driven Decision Maker: You leverage metrics to guide priorities and improve performance. Collaborative Influencer: You build strong partnerships across Sales, Product, and Support. Change Agent: You embrace innovation and lead process improvements that scale. Qualifications: • Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience). • 5+ years in Customer Success or Account Management within a SaaS environment. • 2+ years of people management experience leading Customer Success or similar teams. • Proven track record of driving retention, adoption, and team performance. • Proficiency in CRM and Customer Success platforms; strong analytical skills. #LI-BS1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $147,000 - $273,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Customer Success Management
Team Leadership
Performance Management
Customer Strategy
Cross-Functional Collaboration
Process Optimization
Escalation Management
Talent Development
Data-Driven Decision Making
CRM and Customer Success Platforms
Verified Source
Posted 13 days ago
TR

Tax & Accounting AI Customer Success Manager

Thomson ReutersAnn Arbor, MIfull-time
View Job
Compensation$77K - 143K a year

Manage accounting firm accounts by leveraging AI to optimize workflows, build executive relationships, analyze adoption data, identify growth opportunities, and collaborate cross-functionally to enhance client satisfaction. | Minimum 2+ years public or corporate accounting experience, strong understanding of accounting workflows, AI curiosity, client leadership skills, SaaS experience, communication and problem-solving abilities, and preferably a bachelor's degree in accounting or related field. | Are you passionate about transforming traditional accounting workflows with cutting-edge AI solutions and ready to help top accounting firms unlock new levels of efficiency and value? We're looking for someone with solid experience understanding accounting processes and workflows, paired with genuine curiosity about enhancing them through AI innovation. We're seeking someone who can engage confidently with senior leaders at accounting firms, translating deep accounting knowledge into practical AI applications that drive real business value. Your passion for process improvement and AI innovation will be key to helping our clients transform their practices. About the Role Book of Business Management: Combine accounting industry knowledge with CoCounsel product expertise to drive measurable outcomes for assigned firm accounts, while collaborating cross-functionally to identify expansion opportunities and manage retention strategies Adoption Analytics & Optimization: Analyze product usage patterns and data to identify optimization opportunities, becoming proficient in recognizing areas where firms can maximize their CoCounsel investment and drive increased utilization Executive Stakeholder Relationships: Build and nurture relationships with key executive stakeholders at accounting firms, serving as their primary point of contact and trusted resource for CoCounsel-related initiatives Issue Resolution: Proactively identify and resolve client challenges, coordinating with internal teams to ensure swift problem-solving and maintain high levels of client satisfaction AI Use Case Identification: Leverage accounting process knowledge to identify and articulate specific AI use case opportunities for CoCounsel applications within audit, tax, and advisory workflows Growth Opportunity Identification: Monitor account health and usage patterns to recognize expansion opportunities, working closely with sales teams to drive account growth and deeper platform adoption Strategic Business Reviews: Conduct regular business reviews with clients to assess progress, share insights, and align on strategic objectives that maximize CoCounsel value delivery Product Expertise & Collaboration: Develop deep expertise in CoCounsel capabilities while working closely with product teams to relay client feedback, suggest improvements, and stay current on new features and enhancements About You Accounting Process Foundation: Minimum 2+ years in public accounting (audit or tax) or corporate accounting with solid understanding of accounting workflows, tax guidance, and financial processes AI Enhancement Curiosity: Genuine interest in using AI to improve accounting processes, with regular AI tool usage and ability to identify practical applications for workflow optimization Client Leadership Capability: Ability to engage confidently with senior leaders at accounting firms and facilitate strategic conversations about process improvement Process Analysis Skills: Capability to understand accounting workflows and translate them into specific AI use case opportunities for firm operations SaaS Familiarity: Experience with software-as-a-service platforms and understanding of typical implementation challenges Communication Skills: Strong verbal and written communication abilities with talent for explaining complex concepts clearly Problem-Solving: Demonstrated ability to troubleshoot issues and find creative solutions for client challenges Tech-Savvy: Comfortable learning new technologies and helping others adopt digital solutions Educational Background: Bachelor's degree in Accounting, Business, or related field preferred #LI-BS1 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $77,000 - $143,000.This is inclusive of both base pay and any target sales incentive.Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Accounting Process Knowledge
AI Application in Accounting
Client Relationship Management
Process Analysis
SaaS Platform Familiarity
Communication Skills
Problem-Solving
Tech Savvy
Verified Source
Posted 16 days ago
TR

Senior Client Project Manager, E-Invoicing

Thomson ReutersChicago, ILfull-time
View Job
Compensation$99K - 185K a year

Lead and manage multiple concurrent e-invoicing implementation projects for multinational clients, ensuring delivery within scope, timeline, and budget while maintaining client satisfaction. | Minimum 4 years leading customer projects, preferably global; strong communication and organizational skills; high school diploma required, bachelor's preferred; e-invoicing or ERP experience a plus. | Senior Client Project Manager As a Senior Client Project Manager within Pagero’s Projects team, you will lead the successful implementation of e-invoicing solutions for large, multi-national clients. You will be responsible for driving both internal and external project teams from project initiation through to completion, ensuring delivery within scope, timeline, and budget. Managing 10-15 concurrent projects of varying complexity, you will collaborate with stakeholders across North America and Europe, leveraging exceptional communication and organizational skills. The ideal candidate is proactive, highly organized, and results-driven, with a strong commitment to client satisfaction and a deep understanding of project management methodologies. You demonstrate effective leadership, thrive in a collaborative environment, and excel at anticipating and mitigating project risks. Your ability to balance multiple priorities and foster strong client relationships will be critical to your success. About the Role In this opportunity as a Senior Client Project Manager, E-Invoicing, you will: • Lead cross-functional teams, including sales, technical consultants, product development, and other departments, to deliver projects on time, within budget, and to client satisfaction. • Collaborate with clients to understand their needs and expectations, ensuring client satisfaction and long-term relationships. • Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. • Plan and manage project timelines, milestones, and deliverables using industry-standard tools and techniques. • Monitor and report on project progress, handling any necessary adjustments to project constraints. • Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets. • Identify, assess, and mitigate project risks throughout the project lifecycle. • Facilitate problem-solving and decision-making processes to resolve project issues. • Ensure all project documentation is complete, current, and stored appropriately. • Adhere to industry best practices, techniques, and standards throughout project execution. About You You're a fit for the role of Senior Client Project Manager, E-Invoicing if you have: • Minimum 4 years of experience leading customer projects, preferably in a global or multinational setting. • Experience working with global customers and managing projects across multiple time zones. • High School diploma or equivalent required; Bachelor's degree preferred. • E-invoicing or ERP implementation experience is a plus. • Excellent telephone and writing skills, with the ability to communicate effectively with clients and stakeholders. #LI-D2E What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Project Management
Client Relationship Management
Cross-functional Team Leadership
Risk Management
Budget Management
Communication Skills
E-invoicing or ERP Implementation (preferred)
Verified Source
Posted 16 days ago
Thomson Reuters

Customer Success Manager (Legal AI Solutions) - Global & Large Law Firms

Thomson ReutersSan Francisco, CAfull-time
View Job
Compensation$91K - 169K a year

Manage customer portfolios to drive adoption and value of legal AI solutions through strategic engagement, change management, and executive business reviews. | 5+ years in Customer Success or related roles with legal technology or SaaS, strong relationship building, strategic advisory skills, and familiarity with AI-driven legal platforms. | Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. About the Role The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value. In the role of Customer Success Manager, you will focus on: • Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. • Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters’s legal AI solutions. • Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions. • Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms. • Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions. • Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers. • Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. • Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. About You You are a great fit for the role of Senior Customer Success Manager if you have the following: • Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. • Global and Large Law experience is highly preferred. • You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms. • Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. • Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. • Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. • Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. #LI-BS1 What’s in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 12/04/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Customer Success Management
AI and SaaS Solutions
Strategic Relationship Building
Cross-functional Collaboration
Change Management
Data-driven Strategy
Stakeholder Management
Verified Source
Posted 17 days ago
TR

Sr. Account Executive, Legal - MI

Thomson ReutersTroy, MIfull-time
View Job
Compensation$179K - 332K a year

Develop and execute account plans to prospect, grow, and retain large corporate accounts by selling complex legal software solutions while collaborating cross-functionally and maintaining CRM records. | 7+ years enterprise field sales experience with proven success in consultative selling to large organizations, strong C-suite engagement skills, self-starter mindset, and ability to manage complex sales cycles with 25-50% travel. | Sr. Account Executive This position is responsible for developing account plans for new and/or existing accounts. Prospects new customers and new business at existing customers and close full solution sales to corporate customers. Location: remote based role, candidate must live in or be close to assigned territory or travel into their assigned territory. This opportunity is Michigan based. Products: Responsible for securing new sales and growing and retaining existing accounts selling Legal Tracker, HighQ, Practical Law Connect, Practical Law, Westlaw, and other legal solution and workflow tools to prospective customer base of attorneys working for Corporations with annual revenue of $500M or greater About the Role: In this opportunity, as Sr. Account Executive you will: • Prospecting: Prospecting is a must. Actively seek out new business opportunities with both new and existing customers to build a strong sales pipeline. Keep your sales pipeline clean and up to date, aiming for 3-4 times coverage of your sales targets on a monthly and quarterly basis. • Account Management: Handle a list of major accounts (companies with revenues of $500M+), leading the entire sales process through account planning, to include initial contact, account planning, deal closing to renewal. • Sales Goals: Meet or exceed your revenue targets. • Cross-functional Collaboration: Work closely with other teams within the organization to tailor our solutions to address the customer needs. • Relationship Building: Establish and maintain strong relationships with key decision-makers and stakeholders, understanding their challenges and demonstrating how our solutions can address them. • Salesforce Maintenance: Regularly update our CRM system (salesforce.com) to maintain accurate records of your sales activities and to provide reliable sales forecasts. Engage in direct client meetings either in person or via platforms like MS Teams. About You: You're a fit for the role of Sr. Account Executive, if you have: • Bachelor's degree preferred; 7+ years enterprise field sales (corporate sector preferred). Remote home office; 25–50% travel. • Proven track record selling complex enterprise software to $500M+ organizations using consultative, value-based approaches; consistent quota overachievement. • Skilled at C-suite engagement and solution selling—diagnosing business challenges, quantifying the cost of inaction, and building compelling business cases. • Leads multifaceted sales cycles end to end—from proactive prospecting to close—coordinating stakeholders and executing structured account plans. • Self-starter with a growth mindset; comfortable with ambiguity and effective at driving change. • Deep understanding of AI and how it improves corporate legal department operations; strong alignment with company mission. • Collaborative partner across marketing, product, and legal to achieve shared objectives. • Helps refine GTM strategy, value proposition, sales tools, and team culture to boost overall success. #LI-TK1 What’s in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $178,500 - $331,500. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close . About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Enterprise Sales
Account Management
Consultative Selling
C-suite Engagement
Salesforce CRM
Sales Pipeline Management
Team Leadership
Marketing Strategy
Business Operations
Project Management
Verified Source
Posted 17 days ago
TR

Manager, Applied Research

Thomson ReutersFrisco, TXfull-time
View Job
Compensation$158K - 337K a year

Lead and manage a team of applied scientists and engineers to develop and deliver AI and NLP solutions for tax and compliance software products. | PhD or Master’s plus equivalent experience, 8+ years in IR/NLP system development, prior management experience, production code expertise, cloud and MLOps skills, and strong communication. | Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs in Toronto is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing and generative AI, to lead a team of high performing ML scientists and research engineers. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user need and technical feasibility. Our team is responsible for designing the next generation of tax, accounting and audit compliance software for Tax Professionals and Corporates in the US, and across the global markets. We own AI innovation for Thomson Reuters’ core tax products, including UltraTax, Cloud Audit Suit, SurePrep and ONESOURCE. We work with the latest LLM prompting and agentic AI approaches to build cutting edge products. About the role  In this opportunity as Manager, Applied Research you will:    • Experiment and Develop: You will execute the entire model development lifecycle, from prototype to delivery, while applying best practices for reproducible research and well-managed software delivery.  • Collaborate: Working on a collaborative cross-functional team, you will share information, value diverse ideas, and partner effectively with colleagues across the globe.  • Deliver: You will be accountable for timely, well-managed deliverables.  • Innovate: You will be empowered to try new approaches and learn new technologies. You will implement innovative ideas to solve real-world challenges.  • Inspire: You will be a proactive communicator who is excited to share your work. You will be articulate and compelling in describing ideas to both technical and non-technical audiences.   • Manage: Direct the efforts of a team of Applied Scientists and Research Engineers ensuring a high-performance culture, nurturing your team’s career development and managing their performance expectations through servant leadership and active coaching.  About you  You're a fit for the role of Manager, Applied Research if your background includes: Basic qualifications  • PhD in a relevant discipline or Master’s plus a comparable level of experience  • 8+ years hands-on experience building IR / NLP systems for commercial applications  • Prior management experience – coaching & developing high-performing teams  • Experience writing production code and ensuring well-managed software delivery  • Experience delivering minimum viable products in a large enterprise environment • Demonstrable experience translating complex problems into successful AI applications  • Expertise in several of the following areas: robust Python development, MLOps, containerization, cloud infrastructure (AWS and Azure), advanced search and recommendation technology, orchestration of ML pipelines for real-time inference, microservices architecture, model monitoring and governance. • Outstanding communication, problem solving, and analysis skills    Preferred qualifications   • Experience innovating state-of-the-art research to solve real-world problems.  • Experience designing and implementing solutions with large language models   • Relevant publications at ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, KDD, or similar.  • Advanced proficiency in Python, Java, or Scala ​ #LI-MW1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $181,400 - $337,000. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $157,500 - $292,500. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
MLOps
Containerization
Cloud infrastructure (AWS, Azure)
Information retrieval
NLP
Generative AI
Team management
Software delivery
Microservices architecture
Verified Source
Posted about 2 months ago
Thomson Reuters

Senior Software Engineer, AI Platform

Thomson ReutersFrisco, TXfull-time
View Job
Compensation$88K - 164K a year

Build and maintain AI/ML platform software to support model lifecycle management, deployment, and monitoring with a focus on enabling self-service tooling for AI/ML workflows. | 5 years software engineering experience, proficiency in Python, cloud AI services (AWS SageMaker, Azure Studio), DevOps skills including CI/CD, and familiarity with AI concepts and tools. | The AI Platform team has been established to create, operate, and run the Enterprise AI Platform and aims to foster a culture of innovation, enables rapid development of AI solutions, and drive transformative outcomes to stakeholders. Towards this vision, it currently serves as a comprehensive ecosystem of collaborative services, tools, and infrastructure empowering both technical and non-technical users to seamlessly develop, evaluate, deploy, and monitor AI solutions tailored to various business use cases and personas. Through prioritizing transparency, reusability of prompts, models and workflows, and swift integration of emerging AI frameworks like Generative AI, the AI Platform strives to redefine the landscape of AI solutions whether for experimentation or for a production environment. The Senior Software Engineer, AI Platform will facilitate the build and operation of the centralized AI platform for AI/ML development and deployment across Thomson Reuters business operations. The Senior Software Engineer, AI Platform is expected to be an expert in AI tooling and setting up and streamlining AI workflows and building applications to enable AI/ML workflow development, testing and deployment About The Role In this opportunity you will: • Build and Maintain software that tracks the full lifecycle of ML from ideation to post deployment monitoring • Assist in the deployment of machine learning models into production and support these models throughout their lifecycle, including GenAI models • Build out features that help data scientists and AI novices to iterate and re-train models at speed and ease. • Enable self-service tooling for teams to create and maintain models • Utilize a variety of software and tools both commercial and open source • Continuously challenge and evolve the existing platform capabilities and keep up to date with new offerings About You • You’re a fit for the role of Senior Software Engineer, AI Platform if you meet all or most of these criteria: • 5 years in Software Engineering • Hands-on experience working with public cloud technology (AWS, Azure, GCP) • Familiarity with AI concepts and hands on experience with AI solutions • Experience with AWS sagemaker, Azure Studio or similar cloud AI capabilities • Proficiency in modern programming languages and in particular Python • Experience with relational and/or non-relational databases • Hands on DevOps experience – CI/CD in AWS, Git, Monitoring, Log Analytics What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
AWS
Azure
GCP
OpenAI API
LangChain
TensorFlow
PyTorch
CI/CD
Git
DevOps
Machine Learning
NLP
AI/ML workflow deployment
Verified Source
Posted about 2 months ago
TR

Product Manager

Thomson ReutersFrisco, TXfull-time
View Job
Compensation$88K - 164K a year

Lead product efforts to improve global Indirect Tax solutions by collaborating with stakeholders, analyzing market needs, and driving product lifecycle from requirements to release. | At least 3 years product management experience in enterprise software, strong understanding of Indirect Tax and regulatory environments, ability to translate market needs into actionable plans, and experience working with systems integrators. | Summary: Are you passionate about the chance to bring your experience to a world-class company that is market-leading, or both content and technology? If yes, we’re looking for you. Join our team! As a key player in shaping the future of the global knowledge economy, our technology empowers professionals worldwide to make informed decisions, driving international markets and fostering innovation. Collaborate with the industry's brightest minds on diverse projects, creating next-generation solutions with impactful results. As the world’s leading provider of intelligent information, we value your unique perspective in crafting solutions that propel our business and your career forward. We are seeking customer-focused, collaborative, and strategic individuals with a robust passion for product leadership to join our Indirect Tax team in the role of Product Manager. • Lead efforts to improve the implementation and onboarding experience for customers and partners by collaborating with internal and external stakeholders, including cross-functional teams, certified implementation partners, and customers globally. • Focus on identifying and resolving market problems, user scenarios, go-to-market activities, and best practices across global markets. • Translate market-driven and internally generated business needs and requirements into actionable stories, leveraging methodologies such as interviews, market validation, and beta programs. • Analyze and evaluate indirect tax challenges, and develop innovative ideas based on industry experience and interactions with customers and prospects worldwide. • Demonstrate a unique blend of business and technical acumen, strategic vision, and the drive to bring that vision to fruition in a globally diverse market landscape, ensuring a best-in-class customer experience. • Proven experience in product management, particularly in the context of global markets and Indirect Tax solutions. • Strong understanding of the Indirect Tax landscape and regulatory environments on a global scale. • Ability to translate complex market needs into clear, actionable plans and deliverables, specifically focused on improving customer and partner implementation processes and enhancing the customer experience as measured by NPS. About the Role As a Product Manager for Indirect Tax, you will: • Build and Develop: world-class capabilities and relationships with our clients and markets, thoughtful and strategic roadmaps, abilities to solve client problems, and capture market share. • Be a Team Player: work in a collaborative team-oriented environment, share information, value diverse ideas, and partner with cross-functional and remote teams. • Be Curious & Innovative: passionately curious and obsessive over our customers' problems and needs, working closely with customers, partners, and other Thomson Reuters colleagues across all aspects of the business to maintain a deep and well-rounded understanding of the indirect tax market. • Be an Agile Person: with a strong sense of urgency and a desire to work in a fast-paced, dynamic environment to deliver solutions against strict timelines, unafraid of failure. • Be an Effective Communicator: Be confident, concise, and clear when communicating directly to executives, management, your peers, customers, and partners. • Take Extreme Ownership: responsible for the product, its performance, and reliability, and delighting our clients with a positive experience. About You You’re a fit for the role of Product Manager - Indirect Tax if your background includes: Basic qualifications: • Self-starter who leads discussions with customers, prospects, certified implementation partners, and other internal stakeholders to gather market problems/requirements. • Work closely with customers, partners, and other Thomson Reuters colleagues across all aspects of the business to maintain a deep and well-rounded understanding of the indirect tax market. • Continuously review and analyze existing indirect software features and functionality to develop and maintain your knowledge for improving or further leveraging our solutions for the global end-to-end indirect tax market. • Support the product development process, working closely with our Development, Quality Assurance, and Technical Publication teams throughout the whole product life cycle, feature validation, and preparing the entire organization for product release. • Experience with requirements analysis and documenting requirements, use case development, information systems, business operations, and integration/design of indirect tax software solutions. • At least 3 years of experience as a Product Manager for enterprise software solutions. • Bachelor’s degree in business administration or equivalent work experience; Formal education in tax/accounting/finance is desired. • Previous work experience leading teams and projects within a software company is strongly preferred. • Experience implementing Enterprise Software Applications and working with Systems Integrators strongly preferred. • Ability to multitask and work under tight deadlines in a fast-paced environment. • Possess a professional and cooperative attitude. • Self-starter who works well both independently and on a team. • Some travel (5-10%) is required. Preferred qualifications: • Experience working in an Agile development environment. • Experience with Indirect Taxes and technologies that support organizations' compliance and operations. • Bug tracking and communication applications preferred (ADO, SharePoint, etc.). #LI-SS What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Product Management
Agile
Scrum
Requirements Analysis
Indirect Tax Software
Enterprise Software
Stakeholder Collaboration
Market Validation
Cross-functional Team Leadership
Verified Source
Posted about 2 months ago
TR

(Python Based) Senior Research Engineer

Thomson ReutersFrisco, TXfull-time
View Job
Compensation$126K - 234K a year

Develop and deliver scalable machine learning solutions, collaborate in a cross-functional team, and innovate in AI research and software development. | Requires 5+ years software engineering experience including 2+ years in ML, strong Python skills, cloud development, Agile, CI/CD, and effective communication. | Senior Research Engineer Do you love creating innovative solutions for customers? We are seeking a passionate Senior Research Engineer who will bring expertise in AI and ML and is interested in building data-driven capabilities that drive transformation. As a member of Thomson Reuters Labs you will have a direct impact on our company by helping to create new and innovative capabilities that will delight our customers.  What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research and the development of new products and technologies. TR Labs innovates collaboratively across our core segments in Legal, Tax & Accounting, Government, and Reuters News. As a Senior Research Engineer at Thomson Reuters Labs, you will be part of a global interdisciplinary team of experts. We hire engineers and specialists across a variety of AI research areas to drive the company’s digital transformation. The science and engineering of AI are rapidly evolving. We are looking for an adaptable learner who can think in code and likes to learn and develop new skills as they are needed; someone comfortable with jumping into new problem spaces; who enjoys directing and supporting the efforts of others. Is this you? Come join us!  About the Role : In this opportunity as a  Senior Research Engineer, you will:  • Develop and Deliver: Applying modern software development practices, you will be involved in the entire software development lifecycle, building, testing and delivering high-quality solutions. • Build Scalable ML Solutions: You will create large scale data processing pipelines to help researchers build and train novel machine learning algorithms.  You will develop high performing scalable systems in the context of large online delivery environments. • Be a Team Player: Working in a collaborative team-oriented environment, you will share information, value diverse ideas, partner with cross-functional and remote teams. • Be an Agile Person:  With a strong sense of urgency and a desire to work in a fast-paced, dynamic environment, you will deliver timely solutions.  • Be Innovative: You are empowered to try new approaches and learn new technologies. You will contribute innovative ideas, create solutions, and be accountable for end-to-end deliveries.  • Be an Effective Communicator: Through dynamic engagement and communication with cross-functional partners and team members, you will effectively articulate ideas and collaborate on technical developments.   About You: You are a fit for the position of Senior Research Engineer if your background includes: Required Skills and Experience: • A Bachelors Degree in Computer Science, Related Field, or Equivalent Experience • At least 5 years software engineering experience. • At least 2 years working on a Machine Learning related product or solution. • Have a deep understanding of Python software development stacks and ecosystems. • Demonstrate ability to write clean, reusable, maintainable and well-tested code • Demonstrate a desire to learn and embrace new and emerging technology • Ability to collaborate, communicate effectively, and work as part of a multi-disciplinary team.   • Keen interest in real-world applications and impact. • Have experience with cloud computing development. • Have experience with Agile Methodologies. • Have experience implementing CI/CD, DevOps, and SDLC concepts in development of a application. Preferred Skills and Experience: • Have experience integrating Machine Learning solutions into production-grade software and have an understanding of ModelOps and MLOps principles • Had previous exposure to Natural Language Processing (NLP) problems and have familiarity with key tasks such as Named Entity Recognition (NER), Information Extraction, Information Retrieval, etc. • Can understand and translate between language and methodologies used both in research and engineering fields • Hands-on experience in other programming language/scripting langugage and development stack (Java, Rust, Scala, Typescript, etc.) #LI-JF1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $145,200 - $269,600. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $126,000 - $234,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
Machine Learning
AI
Cloud Computing (AWS, GCP, Azure)
MLOps
NLP
Agile Methodologies
CI/CD
DevOps
Verified Source
Posted 2 months ago
TR

Senior Applied Scientist – Legal Tech

Thomson ReutersFrisco, TXfull-time
View Job
Compensation$140K - 260K a year

Develop, test, and deploy advanced AI models to enhance legal AI assistant capabilities, collaborate with teams, lead research, and mentor junior staff. | PhD or Master’s with equivalent experience, 5+ years in ML/NLP, expertise in LLMs, strong programming and ML framework skills, research and production deployment experience. | Senior Applied Scientist – Legal Tech Are you passionate about developing AI systems that transform the way professionals work? Join Thomson Reuters Labs, where we experiment, build, and deliver cutting-edge solutions in machine learning, natural language processing (NLP), and generative AI. Our flagship AI assistant, CoCounsel, is designed to streamline complex workflows for legal, tax, and business professionals. We’re seeking innovators to help expand its capabilities and impact. At Thomson Reuters Labs, we combine rigorous research with applied development to solve real-world challenges. From enhancing large language model (LLM) reasoning to creating new skills for task-specific applications, we drive impactful solutions for professionals worldwide. About the Role: As a Senior Applied Scientist, you will: • Innovate: Develop new skills and capabilities for CoCounsel, focusing on areas such as document summarization, legal research, contract analysis, and reasoning improvement. Lead research initiatives in LLM benchmarking, grounding, LLM agents, and enhancing the reasoning abilities of large language models. • Build & Experiment: Design, test, and deploy state-of-the-art models that expand CoCounsel’s ability to address complex, real-world tasks. • Collaborate: Partner with engineering teams, product managers, and stakeholders to translate complex challenges into impactful solutions. • Mentor & Lead: Guide and support junior researchers, fostering a culture of learning, creativity, and collaboration. • Communicate: Publish findings at top-tier conferences (e.g., NeurIPS, ACL, EMNLP, SIGIR) and contribute to patents, ensuring our solutions are cutting-edge and competitive. Key Responsibilities: • Drive the development of AI models to expand CoCounsel’s task-specific capabilities and overall performance. • Enhance CoCounsel’s reasoning, grounding, and responsiveness, ensuring it meets the needs of professional users. • Conduct experiments to evaluate AI performance, focusing on reliability, ethical considerations, and user alignment. • Work with engineering teams to deploy scalable, production-ready models and co-design ML Ops processes for monitoring and retraining. About You: You’re a fit for the role of Senior Applied Scientist if your background includes: • PhD in Computer Science, AI, or a related field, or Master’s with equivalent research/industry experience. • 5+ years of hands-on experience building and deploying machine learning models in NLP or IR applications. • Expertise in LLMs, including alignment, reasoning enhancement, and grounding techniques. • Strong programming skills (e.g., Python) and experience with modern ML frameworks (e.g., PyTorch, TensorFlow). • Proven ability to translate complex problems into innovative AI applications. Preferred Qualifications: • Experience developing and deploying AI assistants or task-specific skills in production environments. • Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and distributed machine learning systems. • Knowledge of retrieval-augmented generation, synthetic data creation, and efficient fine-tuning methods. • Publications in top-tier ML or NLP conferences. Why Join Us? • Be part of the team shaping CoCounsel, Thomson Reuters’ flagship AI assistant. • Access to unparalleled datasets, including 60,000+ TBs of legal, tax, and news data. • A culture of experimentation, supported by cutting-edge infrastructure and research resources. • Opportunities to publish, patent, and present your work while solving high-impact challenges. • Competitive benefits, including flexible work arrangements, research time, and professional development funding. We Value Diversity At Thomson Reuters Labs, we understand that diversity of thought, background, and experience fuels innovation. If you’re excited about our work in areas such as LLM benchmarking, grounding, agents, and enhancing LLM reasoning abilities but aren’t sure you meet every qualification, we encourage you to apply. Your unique perspective and skills could be vital to driving our research and solutions forward. #LI-LP2 What’s in it For You? • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $140,000 - $260,000. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 10/22/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Python
LLMs
NLP
Machine Learning
TensorFlow
PyTorch
AWS
LangChain
OpenAI API
MLOps
Verified Source
Posted 2 months ago
Thomson Reuters

Senior Product Manager, Global Trade Solutions

Thomson ReutersAnywherefull-time
View Job
Compensation$110K - 150K a year

Lead strategic direction and product roadmap for global trade solutions, collaborate cross-functionally, manage product launches, and monitor KPIs and market trends. | Bachelor’s degree required, master’s preferred, 5+ years product management experience in technology/software, knowledge of global trade regulations, strong analytical and communication skills, and Scrum experience. | Description: • Lead the strategic direction of Thomson Reuters' Global Trade solutions, aligning with industry trends and client needs • Collaborate with sales, marketing, customer support, and technical teams to gather feedback and define enhancements • Conduct market research and competitor analysis to inform product roadmap and go-to-market strategy • Prioritize features, manage project timelines, and ensure successful product launches • Define pricing strategy and packaging options based on market insights and revenue goals • Develop positioning, messaging, and collateral to communicate product value propositions • Monitor industry trends, regulatory changes, and emerging technologies; provide thought leadership • Identify partnership and collaboration opportunities to expand the solutions portfolio • Monitor and analyze KPIs: adoption rates, customer satisfaction, and revenue growth • Provide regular updates to senior management on product progress, market developments, and financial performance Requirements: • Bachelor’s degree in Business Administration, International Trade, Management, or relevant field • Master’s degree preferred • Proven product management experience (typically 5+ years), preferably in technology or software • Experience in global trade management solutions and implementations highly desirable • Strong understanding of global trade regulations, compliance issues, and best practices • Excellent analytical skills; proficiency in Excel and Power BI • Exceptional communication skills for technical and non-technical audiences • Ability to multitask and manage multiple projects to tight deadlines • Experience with Scrum (Agile) methodologies • Strong organizational and problem-solving skills and attention to detail • Results-oriented mindset with a track record of driving product success and revenue growth • Collaborative team player with willingness to learn from others Benefits: • Flex My Way supportive workplace policies and work from anywhere for up to 8 weeks per year • Grow My Way programming and skills-first learning • Flexible vacation and two company-wide Mental Health Days off • Access to the Headspace app • Retirement savings and competitive 401(k) plan with company match • Tuition reimbursement and professional development opportunities • Employee incentive programs and resources for mental, physical, and financial wellbeing • Inclusion and belonging culture • Two paid volunteer days off annually and opportunities for pro-bono and ESG initiatives • Comprehensive US benefits: health, dental, vision, disability, and life insurance • Paid parental leave, sabbatical leave, sick and safe paid time off, paid holidays (including two company mental health days) • Optional hospital, accident and sickness insurance (employee-paid); optional life and AD&D insurance (employee-paid) • Flexible Spending and Health Savings Accounts, fitness reimbursement, Employee Assistance Program • Group Legal Identity Theft Protection (employee-paid), access to 529 Plan, commuter benefits • Adoption & Surrogacy Assistance; Tuition Reimbursement; Employee Stock Purchase Plan

Product management
Global trade regulations
Market research
Competitor analysis
Pricing strategy
Scrum (Agile) methodologies
Excel
Power BI
Communication
Verified Source
Posted 3 months ago
TR

Tech Project Manager, Implementation & Security (Remote)

Thomson ReutersAnywherefull-time
View Job
Compensation$72K - 134K a year

The Technical Project Manager will oversee cross-functional technical projects from initiation through delivery, ensuring compliance with security standards and managing stakeholder communication. They will also monitor cloud costs and support security compliance processes. | Candidates must have a Bachelor's Degree and at least 5 years of Technical Project Management experience, with 3 years focused on security compliance. Strong communication skills and the ability to work independently in a fast-paced environment are essential. | Summary: The candidate must be comfortable working with a mixed onshore and offshore team, as well as in both technical and business environments. They must possess a “can-do” attitude, have excellent written and verbal communication skills, be able to interact effectively with customers, and work collaboratively in a cross-functional environment with minimal supervision. The position primarily operates during regular business hours; however, occasional evening and weekend work may be required for maintenance and support operations and to support high-severity issue escalations. Location: Remote-based position can be based anywhere in US or UK. About the Role: In this opportunity as Technical Project Manager for Case Center’s Implementation Delivery and Security Compliance, you will: Work with cross-functional technical projects from initiation through delivery, as well as with existing customers. Coordinate with multiple stakeholders, including Thomson Reuters’ Service Delivery/Operations, Product Technology, business, and customers Leverage tooling (e.g., Azure Monitor, Log Analytics) to provide service delivery tracking and ongoing reporting based on customer SLAs. Manage audit reviews of environment setup and configuration to ensure they meet technology standards, contractual obligations, and monitoring requirements. Partner across various teams to manage and track troubleshooting, incident fixes, client-reported issues, and actively monitor and communicate progress internally and with external customers. Manage recurring testing and validation of disaster recovery, business continuity plan, and penetration testing. Monitor cloud costs across customer and internal environments. Research and provide recommendations for cost optimizations and efficiencies. Support, track, and manage security compliance (currently SOC2 type 2, ISO 27001, Cyber Essentials, Cyber Essentials Plus, and PCI SAQ-D) and required processes for certifications. Keep current and comply with TR corporate security policies (cloud, data, etc.) as well as industry trends. Provide technical knowledge and support for customer inquiries, sales engagement (e.g., RFP responses), and contracting teams. Must be willing and able to pass customer-required background screening and security checks/tests (e.g., CJIS and/or UK SC Level Security Check, criminal background check, identity verification) Travel required as needed (10%). The above duties are typical of those required for this position. This list is not to be construed as all-inclusive. Other duties may be required or assigned. About You: Bachelor’s Degree in a related field. 5+ years of Technical Project Management experience and 3+ years of experience with security compliance. Ability to interact professionally with a diverse group, including executives, managers, subject matter experts, and external customers. Knowledge of Microsoft Azure (or equivalent) cloud platform and understanding of infrastructure components and services such as application gateways, web application firewalls, service bus, and storage accounts. Knowledge of monitoring and security tools such as Azure Monitor, Log Analytics, Defender, and Network Watcher. Familiarity with and ability to understand, manage, and enforce security policies (e.g., SOC2 type 2, ISP 27001, PCI). Highly organized with planning, problem-solving, troubleshooting, prioritization, time management, risk management, escalation, and analytical skills. Responsible and motivated with the ability to work well in a fast-paced environment in an independent manner. Ability to work effectively under pressure in a demanding environment. Possess the ability to communicate complex information clearly and concisely, along with excellent written and verbal communication skills. #LI-SS What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 09/15/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Technical Project Management
Security Compliance
Microsoft Azure
Infrastructure Components
Monitoring Tools
Security Policies
Planning Skills
Problem-Solving Skills
Troubleshooting Skills
Time Management
Risk Management
Analytical Skills
Communication Skills
Collaboration Skills
Customer Interaction
Cost Optimization
Direct Apply
Posted 3 months ago
TR

Commercial Program Manager

Thomson ReutersMcLean, VAfull-time
View Job
Compensation$209K - 388K a year

Manage complex client projects and contracts, coordinate cross-functional teams, support sales and business development, and ensure high-quality delivery of services. | Bachelor's degree or equivalent experience, 5-10 years client-related experience, familiarity with Thomson Reuters data and technology, program/project/contract management experience, U.S. citizenship, and ability to obtain security clearance. | • As a Program Manager, you will be responsible for the holistic “customer experience;” and ensuring high-quality delivery of new and existing contracts in the Commercial territory. You will serve as the integrator for the client and the TRSS team by fully understanding the client’s mission and how to leverage TRSS solutions to support their objectives most effectively. About the Role: • As a Program Manager, you will also contribute to a variety of areas including: • Strategic management and oversight of day-to-day customer needs and interactions of large and/or complex projects (i.e., client kickoff, regular status meetings, trainings) including, but not limited to, deals that require services from multiple TR business units, customized deliverables, and detailed security requirements. • Providing customer demos of TRSS tools and capabilities. • Assisting and pursuing new sales when applicable. • Attaining assigned client retention and sales goals. • Directing and managing Proof-of-Concepts (POCs) to prospective clients in close coordination with the TRSS delivery teams including the analysis and product/technical business units. • Manages processes within the successful implementation of complex deals. • Serves as an extension of Sales, Analysis, and Product/Tech team on the ground; has a strategic view of customer challenges and regularly identifies opportunities to funnel back to the Managing Director, Business Development Directors, Analysis, and Product teams. • Understanding of Finance, Legal, Contracting, and Security requirements. • Works across the business to prepare quality Monthly Status Reports (MSRs) for select projects, capturing major success stories, customer challenges, and future opportunities. • Works as a member of a team with the Managing Director and Business Development Directors in prioritizing efforts. • Collaborates closely with the Analyst Managers and Technical team to problem-solve optimal solutions. • Supports the Commercial Managing Director and Business Development Directors in all areas including developing strategy for the Commercial Territory. • Directs the development of proposals leading RFP, RFI, and RFQ opportunities across the business line and responding to both internal and external challenges that arise with new and existing customers. • Communicates with the TR Risk Representatives and TR’s Global Large Law Firm Representatives on new opportunities to ensure joint opportunities have merit and align with TRSS goals and priorities. • About You: You’re a good fit for the role of Program Manager if you have: • Bachelor’s degree – equivalent experience will be considered in lieu of a degree. • A minimum of 5-10 years of client related experience. • Strong familiarity with the broad suite of Thomson Reuters proprietary data sets and technology. • Program, Project, and/or contract management experience preferred. • Works well with teams and driving disparate groups toward common client goals. • Ability to effectively communicate and relate to multiple levels of a client's organization. • Ability to work collaboratively with internal and external stakeholders demonstrating strong interpersonal and communication skills. • U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements. • Ability to obtain and maintain a U.S. national security clearance. • #LI-SW1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The target total cash compensation range for the role in any of those locations is $208,880 - $387,920. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Program Management
Client Relationship Management
Contract Management
Strategic Management
Sales Support
Communication
Security Clearance
Cross-functional Collaboration
Verified Source
Posted 4 months ago

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