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You would lead a strategy and analytics team defining enterprise supplier-management strategies and using analysis to drive growth, profitability, and competitive performance. | The role requires a bachelor’s degree, at least five years of quantitative and qualitative analysis experience, and at least three years of people and project management experience. | Sr. Business Director - Strategy & Analytics (Enterprise Supplier Management) Enterprise Supplier Management (ESM) governs the end-to-end third-party lifecycle from sourcing and onboarding to monitoring, overseeing the annual spend across thousands of partners to power Capital One’s strategic and core business operations. Backed by executive sponsorship from the C-Suite to our Chief Product Officer, we are actively reimagining what modern procurement looks like, capitalizing on deep tech and As the head of our Strategy & Analytics team spanning Data, Financial, and Business Analysts, you will define and deploy our enterprise third-party strategy, while helping the team capitalize on existing opportunities from recently completed integrations and related tech investments. As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: • Bachelor’s Degree • At least 5 years of experience performing quantitative analysis • At least 5 years of experience performing qualitative analysis • At least 3 years of experience performing people management • At least 3 years of experience performing project management Preferred Qualifications: • Masters Degree • 5+ years of experience in people management • 3+ years of experience in product development • 3+ years of experience in financial modeling • 3+ years of experience in economic forecasting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,600 - $307,700 for Sr Business Director New York, NY: $294,100 - $335,700 for Sr Business Director Richmond, VA: $245,100 - $279,800 for Sr Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
You would lead strategic enterprise accounts through onboarding, engagement, renewal, and expansion while advising HR and benefits leaders. | The role requires 8+ years in B2B/SaaS customer success or account management, demonstrated NRR results, and experience with Fortune 500 HR and benefits leaders. | What We Do Wagmo is a new type of pet health company focused on empowering and inspiring responsible pet parenting through top-tier pet benefits provided by employers. From everyday care to rainy-day emergencies, we offer tech-enabled solutions that are optimized for value and flexibility so that our pet parents always feel confident that they are giving their pets the care they deserve. What's Important To Us We solve hard problems all day long but hang out with dogs while we do it. We value authenticity and efficiency and have no time for egos. We prioritize performance over pedigree, compensate fairly, and never take ourselves too seriously. Our values are core to who we are and how we operate. We talk about them all the time. These are not just things posted on a wall. We will interview for them, hold each other accountable to them, and make sure we work with every single person we interact with in a way that's consistent with these values. About The Role Wagmo is looking for a Senior Customer Success Director to own a defined, named book of strategic clients and be the strategic partner their HR, Benefits, and Total Rewards leaders rely on year after year. This is not a reactive support or check-in seat. You are accountable for whether each account's enrollment holds, whether employees keep engaging with Wagmo, and whether the relationship grows into a multi-year, expanding partnership. You will work as a trusted partner: reading account data, anticipating risk a year before renewal, building the business case for expansion, and influencing the employer's HR, Communications, and executive teams to drive adoption they ultimately control. You will partner closely with Sales on every new-logo handoff and with Implementation on every launch, and you will stay the single accountable owner of the relationship after both are done. If you have built a career turning large, complex accounts into growing, renewing, referenceable partners, we want to talk to you. Core Responsibilities Account Management Own the post-sale relationship for a named book of enterprise accounts, from onboarding through enrollment, engagement, expansion, and renewal. Manage post-sale onboarding and partner with Wagmo’s onboarding team to ensure year 1 enrollment success. Build and maintain a living strategic account plan for every account, refreshed at least quarterly, with owners, risks, goals, and next steps. Conduct quarterly business reviews with clients to review results, risks and engagement/enrollment opportunities. Serve as the senior, trusted point of contact across the client's HR, Benefits, Total Rewards, Finance, and broker team member. Build multi-threaded relationships no account depends on a single champion Track and improve employee engagement with the benefit: active-user rate, wellness plan usage, claims activity, app and portal activity, and satisfaction (NPS/CSAT) Translate account data into a clear value story for the client: employee sentiment, retention and recruiting impact, and benefit ROI Own renewal and expansion. Hold every account to a NRR target and own the plan to get there: expanded eligible populations, additional coverage tiers, and new product offerings. Track renewal timelines and account health at least 12 months out Build an ROI narrative grounded in the account's own enrollment and utilization data, and lead renewal negotiations with the same rigor as a new-business close Pursue multi-year renewals, and secure references, case studies, and executive sponsors from healthy accounts Drive year over year account growth Own enrollment % of eligible employees as the leading indicator of account health, and hold each account to its target Partner with marketing to build and execute on a year-round enrollment and communications calendar with the client's HR/Comms team. Diagnose low-enrollment risk early and intervene with a specific plan and date Be the strategic voice of the customer inside Wagmo Partner with Implementation on every launch and with Sales on every handoff, while remaining the single accountable owner of the relationship Represent the client's interests to Product, Marketing, and Finance, and turn recurring account feedback into roadmap and process improvements Forecast accurately across three concurrent motions: enrollment/engagement health, renewal, and expansion, each on its own evidence Build and share playbooks (account planning, enrollment, QBR, risk escalation, renewal) that raise the bar for the entire Customer Success team and mentor CSMs on how to run them What You'll Need To Be Successful 8+ years of B2B/SaaS customer success, account management, or client services experience, including 3+ years owning a named strategic book with a retention and expansion number Proven track record of meeting and exceeding NRR targets on a book of strategic accounts, with examples of how you got there account by account Demonstrated success driving adoption and enrollment on products where the customer, not you, controls the rollout (benefits, HR tech, or similar employee-facing programs) Experience working with Fortune 500 or large-enterprise HR, Benefits, and Total Rewards leaders, and with brokers/consultants in a regulated, cyclical buying environment Strong executive presence: credible with VP and C-level stakeholders, comfortable delivering a hard message with data and a plan Analytical depth: you build your own account health views from enrollment, claims, and engagement data and can explain what is driving a trend Proven ability to spot churn and contraction risk 6–12 months out and turn an at-risk account around Comfort partnering with Sales, Implementation, Marketing, and Product without micromanaging their work or disengaging from the account Excellent forecasting and operating discipline across renewal, expansion, and enrollment health Experience with CRM and customer success tooling (e.g., Salesforce, Gainsight, or similar) Track record of recognition for retention, expansion, or account growth (President's Club, CSM of the Year, or equivalent) Nice to have: experience in pet insurance, voluntary benefits, or employee benefits administration Why Consider This Role? Own a book of enterprise relationships where your work shows up directly in enrollment, renewal, and NRR, with a comp plan that rewards it Shape how some of the largest employers in the country deliver pet benefits, and see the full arc from launch to multi-year renewal Build the playbooks that define how Customer Success operates as Wagmo scales Join a rapidly growing, VC-backed startup where ownership, impact, and collaboration drive success Work in a fast-paced, high-performance environment. This is not a traditional 9-to-5 job, but one that offers flexibility and autonomy in exchange for dedication and impact Key Benefits Comprehensive health, vision, and dental coverage HSA/FSA 401(k) retirement planning with employer matching Unlimited paid time off Annual company holidays Additional company-wide recharge days off 12 weeks parental leave for eligible employees Company paid Wagmo pet wellness and insurance plans Regular company-wide events and team gatherings
Oversee branded merchandise projects from sourcing and production through delivery, while leading the Customer Success team and coordinating with internal departments. | Requires 3–5+ years in promotional products or branded merchandise, with project management, vendor coordination, sourcing, logistics, and team leadership experience. | Who We Are: Sendoso is where you go to build something bigger than yourself. We’re a venture-backed company with multiple revenue streams, more than 500 customers and 15,000 active users, and tens of millions of dollars of funding. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics, a feat that few companies have achieved. With the acquisition of Merch, Sendoso now sources, decorates, and produces branded merchandise in-house, so customers get everything from custom swag to gifting, warehousing, and fulfillment under one roof. And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. About the Role We're looking for an experienced Manager, Merchandise Operations to oversee the day-to-day execution of our branded merchandise and promotional products offering. In this role, you'll serve as a merchandise expert across internal teams and work directly with customers to develop creative, effective merchandise solutions. You'll manage our merchandise Customer Success team, oversee projects from sourcing through delivery, and coordinate with suppliers and fulfillment partners to ensure exceptional execution. The ideal candidate brings strong promotional products industry experience, excellent project management skills, and a proactive, hands-on approach to solving problems and improving processes. Key Responsibilities Merchandise Expertise: Serve as a subject matter expert on promotional products, branded merchandise, product sourcing, decoration methods, and industry trends. Recommend creative products and strategies tailored to customer objectives, budgets, and timelines. Cross-Functional Collaboration: Partner closely with Campaign Studio, Sales, and Customer Success teams to develop merchandise solutions for campaigns, events, gifting initiatives, and other branded experiences. Customer Engagement: Participate in customer discussions to provide product recommendations, sourcing guidance, and expertise on merchandise programs and execution. Project Management: Oversee merchandise projects from initial concept and sourcing through quoting, sampling, production, fulfillment, and final delivery. Ensure timelines, quality standards, and customer expectations are met. Team Leadership: Manage and develop the merchandise Customer Success team, providing operational guidance, training, workload prioritization, and oversight of order execution. Supplier Management: Build and maintain relationships with domestic and international suppliers, negotiate pricing where appropriate, and coordinate production requirements. Creative Sourcing: Develop curated product recommendations, digital look books, merchandise presentations, and coordinate samples and mockups. Logistics & Fulfillment: Coordinate domestic and international shipping, warehousing, kitting, and distribution, including complex multi-location projects. Operational Improvement: Identify opportunities to streamline workflows, improve execution, resolve challenges proactively, and support the continued growth of merchandise operations. Qualifications 3–5+ years of experience in promotional products, branded merchandise, corporate gifting, or a related industry. Strong knowledge of promotional products sourcing, supplier networks, decoration techniques, and production processes. Proven ability to manage multiple merchandise projects from concept through delivery. • Experience coordinating with vendors, fulfillment partners, and internal stakeholders. • Familiarity with domestic and international shipping and logistics. Excellent organizational, communication, and problem-solving skills. Ability to provide leadership, direction, and training to team members. Previous people-management experience is preferred but not required. Strong attention to detail, accountability, and the ability to work independently in a fast-paced environment. Experience with industry sourcing platforms such as SAGE or ESP is a plus. What You’ll Love: Comprehensive Medical Plans plans - we’ve got you covered! Take-What-You-Need Time Off LSA (Lifestyle Spending Account) with Compt 401K Plan FSA Plan Free General Medical & Mental Health care via Healthjoy Volunteer Time Off Birthday Time Off Generous parental leave benefits for both birthing and non-birthing parents Access to Employee Assistance Programs (EAPs) Financial wellness benefits through Morgan Stanley Remote work environment What We Believe: One Team - Everyone belongs here, and whether it’s your first day or you’re the CEO, your voice and ideas matter to us. By embracing the “One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results. Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional. Real Connections - It’s a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers. Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience. Customer Centric - We understand that our success depends on our customers’ success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers’ satisfaction and happiness are our ultimate measures of success. Compensation & Equal Opportunity The anticipated U.S. base salary range for this position is $70,000–$90,000 annually, depending on experience, qualifications, and location. Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.
Lead enterprise strategic planning and cross-functional growth initiatives, advising senior leaders and the Board while overseeing industry analysis and financial modeling. | Requires a bachelor's degree plus 7+ years or a master's plus 5+ years in corporate strategy or management consulting, healthcare industry experience, and the ability to influence senior executives. | Become a part of our caring community As Director, Corporate Strategy, you will provide strategic guidance and thought leadership to our most senior leaders through the development of enterprise-wide strategic plans and objectives. You will lead a variety of cross-functional strategy projects related to enterprise growth priorities, provide strategic support for M&A processes and external partnership opportunities, and present recommendations to Humana’s senior leadership and Board. This role will report to the VP/AVP. Day-to-day responsibilities will include ownership of project delivery and leadership of teams conducting industry analysis, financial modeling, market and competitive research, and qualitative analysis. You will synthesize strategic options into clear, executive-level recommendations and deliverables that support senior leadership and Board-level decision-making. Key Responsibilities Own project delivery from initial problem definition through analysis, recommendations, and execution, ensuring high-quality outcomes and alignment with business objectives. Serve as a strategic partner to specific businesses and functional organizations (e.g., CenterWell, Insurance, Technology/IT, Finance), operating in a consulting-style model to shape long-term strategy, address critical business challenges, and advance growth and innovation priorities. Lead teams of 3–5 associates in conducting market and industry analysis, competitive intelligence, benchmarking, financial and qualitative analysis, and internal and external stakeholder engagement. Translate strategy into action by developing business cases, defining strategic initiatives, establishing priorities and timelines, and building stakeholder alignment to support execution. Partner with Corporate Development team to craft the strategy around potential M&A and external partnership opportunities Manage key external relationships with business partners and other stakeholders to support strategic priorities and identify opportunities for collaboration. Strengthen team capabilities by developing team members and continuously improving the operating processes, tools, and approaches that support the Corporate Strategy function. Candidate Profile The successful candidate will bring significant healthcare strategy experience, gained through a top-tier strategy consulting firm, large organization, and/or high-growth or emerging company. This individual will have a demonstrated ability to influence senior leaders, navigate complex and ambiguous business challenges, and translate strategic insights into actionable recommendations. The role requires a highly collaborative leader who can partner across the enterprise to shape strategic priorities, drive alignment, and advance the Corporate Strategy agenda. Leadership Competencies The successful candidate will effectively manage multiple priorities, navigate change, and demonstrate the following leadership competencies: Accountability: Takes ownership for outcomes, establishes clear priorities, and follows through on commitments. Demonstrates sound judgment, attention to detail, and initiative in identifying opportunities and driving solutions. Leads Positively: Leads by example and creates an environment where team members are empowered to perform at their best. Develops talent through coaching, feedback, and meaningful opportunities for growth while building a collaborative, high-performing team. Acts Strategically: Maintains an enterprise-wide perspective and understands how decisions support long-term business priorities. Translates strategy into action, anticipates risks and opportunities, and creates clarity around the path forward while building alignment around evolving priorities. Customer Focus: Develops a deep understanding of internal and external customer needs and incorporates those insights into strategic decision-making. Simplifies complexity and connects efforts across the organization to deliver meaningful business and customer value. Use your skills to make an impact Required Qualifications Bachelor’s degree with 7+ years of experience, or a Master’s degree (e.g., MBA, MHA, MPH, or equivalent) with 5+ years of experience in corporate strategy, management consulting, or a related strategy function, including experience with large-scale business or operational transformations. Healthcare industry experience, with demonstrated knowledge of healthcare business models, market dynamics, competitive trends, and/or growth opportunities. Proven experience developing enterprise or business-unit strategy, including competitive analysis, strategic roadmaps, growth strategy, and investment prioritization. Demonstrated ability to structure and solve complex, ambiguous business problems, using quantitative and qualitative analysis to develop actionable strategic recommendations and business cases. Proven experience leading complex, consulting-style strategy engagements from problem definition and analysis through recommendations and execution. Demonstrated experience advising and influencing senior executives, including developing and presenting strategic recommendations to senior leadership, executive teams, and/or Boards. Demonstrated success leading and developing high-performing teams, managing multiple priorities, and driving cross-functional initiatives to results. Preferred Qualifications Leadership experience within a top-tier strategy consulting firm or Fortune 500 corporate strategy team. Experience within the healthcare industry, preferably within the payer or provider space. Location Preference: Strong preference for candidates located near one of the Hub locations: New York City, Washington, DC, Louisville, Nashville, or Chicago. Candidates who are open to relocation are also encouraged. Remote candidates may be considered for the right fit, with the expectation of travel as needed. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $184,800 - $254,100 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-15-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
You would create and maintain data center operating procedures and troubleshooting documentation, collaborate with subject matter experts, and manage documentation version control. | The role requires a bachelor's degree or equivalent, 6–8 years in critical environment operations or technical writing, and strong knowledge of data center infrastructure. | JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves We are seeking a skilled and experienced Data Center Technical Writer to join our team. In this role, you will be responsible for creating, updating, and maintaining high-quality technical documentation for our data center operations, critical infrastructure, and processes. You will collaborate closely with engineers, operations personnel, and other stakeholders to ensure accurate and comprehensive documentation that supports our data center operations and compliance requirements. Your day-to-day tasks will include Create and maintain technical documentation for data center operations, including standard operating procedures (SOPs), method of procedures (MOPs), emergency operating procedures (EOPs), sequence of operations (SOOs), user manuals, and troubleshooting guides. Collaborate with subject matter experts to gather information and translate complex technical concepts into clear, concise, and user-friendly documentation. Develop and update diagrams, process flows, and other visual aids to support written documentation as necessary. Ensure all documentation adheres to company standards, industry best practices, and regulatory requirements. Review and edit existing documentation for accuracy, clarity, and consistency. Manage documentation version control and maintain a centralized repository for all technical documents. Participate in data center projects to document new installations, upgrades, and process improvements. Aid in creating training materials for data center staff and end-users. Stay current with industry trends and emerging technologies in data center operations. Qualifications: Bachelor's degree in Technical Writing, English, Engineering Technology, Information Technology, or a related field. In lieu of a degree, 4 years of technical experience or experience in a technical military occupational specialty, such as the Navy’s nuclear program. 6-8 years of experience in operations of critical environments, preferably in enterprise, colocation, or hyperscale data centers; or in technical writing in IT or data center environments, with a preference on operational experience. Technical certifications related to IT, data centers, or maintenance management are a plus. Strong understanding of data center operations, infrastructure, and technologies. Excellent writing, editing, and proofreading skills with a keen eye for detail. Proficiency in technical writing tools and software. Ability to understand and communicate complex technical concepts to various audiences. Strong interpersonal and communication skills for effective collaboration with technical teams. Familiarity with industry standards and best practices (e.g., ITIL, ISO 27001, DCIM). This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: Remote –Texas - Other If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
Develop and govern outbound transportation strategies to improve service, cost, and network capacity while partnering across teams on strategic initiatives and transportation technology. | Requires at least five years of experience in transportation systems or supply chain processes, with Appian experience preferred, plus strong communication and project management skills. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Transportation Outbound Strategy Manager is responsible for developing and governing enterprise outbound transportation strategies that improve service, on-time delivery, transportation cost, network capacity, driver utilization, and trailer utilization across the CVS Health distribution network. The role partners with Transportation, Distribution Center Operations, Supply Chain Planning, Inventory Management, and Store Operations to identify and implement strategic initiatives that enhance network performance and support enterprise objectives. The manager serves as a subject matter expert in transportation optimization, routing strategy, transportation technology, and operational design while leading cross-functional efforts focused on continuous improvement and long-term network efficiency. The role leverages enterprise tools, including Trimble Appian and A.I. tools to enable scalable workflows, improve visibility, and drive consistent execution across the network. This role does not manage people but is required to establish and develop relationships, processes and partnerships. Role manages multiple projects and influences leaders, managers, and key stakeholders (internal & external). Role manages tight deadlines and production demands. Role is a key liaison across the business and Supply Chain. Required Qualifications 5+ years of Transportation systems or systems and process background is required. Appian experience strong preferred. 5+ Years of broad transportation & supply chain knowledge. Role needs to drive shared sense of urgency and detail orientation across systems, people, and processes. Preferred Qualifications: Appian experience strong preferred. Strong communication skills (verbal/written) is essential. Ability to frame and drive shared goals. Ability to multi-task numerous objectives at one time. Ability to think and operate independently and with high level stakeholders. Innovative and creative thinking to drive solutions for continuous process improvement in system and process demands. Role must compliment TMS system or other SC&L or enterprise initiatives while driving consistent improvements YoY. • Experience with Trimble “Appian”, Omnitracs, Manhattan, Descartes, Blue Yonder, or similar routing technologies. • Knowledge of trailer cube optimization, load planning, network optimization, and transportation analytics • Lean Six Sigma or continuous improvement experience Education: High School degree, AS Degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
You would lead product marketing communications strategy, positioning, launch plans, promotional content, and campaign measurement for a peripheral vascular business. | The role requires a bachelor’s degree, 8+ years in marketing or communications, 4+ years in healthcare or medical devices, and 2+ years supporting or leading medical-device product launches. | Work Flexibility: Remote What you will do: As our Manager of Product Marketing Communications, you will be a strategic commercialization partner responsible for bringing marketing strategies and product stories to life. You will work closely with marketing and cross-functional partners to translate customer, market and business insights into differentiated messaging, integrated promotional strategies and impactful launch plans that drive awareness, engagement and adoption. In this role, you will help advance the Peripheral Vascular business by connecting strategy to execution and ensuring our products, solutions and value are meaningfully communicated to the customers and patients we serve. • Serve as the MarComm partner to designated marketing teams and product portfolios. • Lead the communications components of commercialization strategies and annual marketing plans. • Develop product positioning, value propositions, differentiated messaging, messaging frameworks, and reasons to believe. • Align key stakeholders around messaging, priorities, and launch strategies. • Translate commercialization strategies into coordinated promotional and activation plans. • Lead development of sales enablement materials, customer-facing content, digital assets, launch materials, and campaign activation. • Recommend the appropriate mix of digital, print, event, educational, and field channels based on audience and business objectives. • Manage work across internal partners, agencies, creative resources, and approval processes. • Establish launch and campaign KPIs, evaluate post-launch performance, and recommend optimizations. • Adapt plans as business priorities, customer needs, and market conditions evolve. Minimum Qualifications: Required: • Bachelor's degree. • 8+ years of professional experience in marketing communications, corporate communications, product marketing, or a related communications discipline. • 4+ years of experience in the medical device or healthcare industry, either directly or in a role supporting healthcare products, customers, or markets. • 2+ years of experience supporting or leading medical device product launches, including development of messaging, promotional strategies, sales enablement, or customer-facing launch materials. Preferred: • MBA. • Experience developing product positioning, value propositions, differentiated messaging, and messaging frameworks. • Experience developing integrated digital marketing campaigns and customer journeys. • Experience with marketing measurement, lead generation, campaign KPIs, and post-launch analysis. • Experience managing agency partners, creative development, and production. • Excellent presentation, written, and interpersonal communication skills. • Strong analytical and problem-solving skills. • Demonstrated ability to manage multiple projects and deliver against established timelines. • Ability to influence and drive alignment without direct organizational authority. • Ability to navigate complex, cross-divisional processes, procedures, and policies. United States of America Pay Ranges: • USN: $102,600 - $171,000 USD Annual • US5: $107,700 - $179,600 USD Annual • US10: $112,900 - $188,100 USD Annual • US15: $118,000 - $196,600 USD Annual • US20: $123,100 - $205,200 USD Annual • US30: $133,400 - $222,300 USD Annual View the U.S. work location and transparency guide to find the pay range for your location. Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Own communications strategy, brand narrative, and messaging; advise leadership, manage media relations, and create content across channels for funders and product builders. | Requires 8+ years in communications, excellent writing and editing, proven media-relations experience, and the ability to work autonomously, ideally in tech, philanthropy, or a mission-driven organization. | About New_ Public New_ Public is a nonprofit product studio that’s reimagining social media. Join us in building digital public spaces that connect people, embrace pluralism, and build community. We are researchers, engineers, designers, and community leaders. We want more healthy, flourishing spaces on the internet. Up until now, we’ve used two main strategies to achieve this: helping local communities across America [https://newpublic.org/local] create more flourishing digital spaces and developing prototypes for digital conversation with public service media organizations [https://newpublic.org/psi]. Today, we’re leaning more into supporting the folks building products and platforms outside our walls, through our Entrepreneur in Residence (EIR) program [http://newpublic.org/EIR] and our research into what works and what doesn’t. We’re in this to serve, remove obstacles to power, and make life significantly better for all people — especially folks from underestimated communities — because we believe this work is essential for democracy and a flourishing society. About the role We are seeking a Head of Strategic Communications to join our team. In this role, you will be part of our efforts to shape the next wave of social technologies by helping people understand our work, where we’re headed, and what is possible in a world of prosocial tech. You'll own our communications strategy, brand and narrative, and you'll switch often between the 30,000-foot view and the one-foot view. In the morning you might be deciding how we position New_ Public for the next two years. In the afternoon you might be tightening an op-ed or drafting the newsletter. It's part strategist: working out who we need to reach, what we need them to understand, and the best ways to reach them. Part storyteller: writing and producing content that makes our work clear and memorable. And part narrative-shifter: finding creative ways (creators, media placements, leadership visibility, well-timed campaigns) to widen what people think is possible for the internet. Right now our two most important audiences are philanthropic funders and product builders. You'll decide how to reach them and how to shape what they understand about New_ Public and our work. We're a small team, so you won't have a comms department to execute. You'll write, produce and ship a lot yourself, working closely with colleagues across leadership, programs, and R&D — and securing additional support where you need it. Key responsibilities * Own New_ Public's communications strategy: define priority audiences, what we want each one to understand and do, and the channels and tactics most likely to reach them * Develop our core narrative and messaging framework, including one clear, shared answer to "What is New_ Public?". Set brand and communications guidelines that keep every channel and spokesperson consistent * Support fundraising efforts, drive funder-facing marketing and comms, owning the development of funder decks and one-pagers and collaborating on grant materials and reports. * Act as a strategic advisor to the executive team on positioning, reputation, and how New_ Public and its leaders show up in public * Help build our leaders' public profiles well beyond LinkedIn posts: op-eds, bylines, podcasts, conference talks and other chances to shape the conversation * Lead strategy and output for social media and friends-and-family communications and collaborate with other members of our comms team on our newsletter * Get creative about reach, including working with creators, partners and new formats to reach audiences we can't reach alone * Build relationships with reporters, pitch stories and secure media placements. Manage external PR partners when needed * Spot and drive opportunistic campaigns and rapid-response moments, when news in tech, AI or social media opens a door for our perspective * Partner on launches and big moments, such as EIR cohort announcements, R&D publications and events. Work with the Head of R&D and EIR Program Lead to turn their work into stories * Define what success looks like, track the right metrics, and use the data to learn what's working and adjust About you * You believe in our mission and have a point of view on how communications can change what people believe technology can do for society * You can tell a hopeful story about the future of social media without overselling it. You ground big ideas about prosocial design in real examples and research, so builders, funders, and the public come away convinced and ready to act.” * You have 8+ years in communications, ideally in tech, philanthropy or mission-driven organizations, and you've owned strategy as well as execution * You're an excellent writer and editor who moves quickly from an idea to clear, engaging copy * You've pitched and worked with press, and you have the media placements to show for it * You have excellent communications judgment – understanding what will land with which audiences and (more importantly) what won’t * You've built and grown social media and newsletter audiences, and you use data to decide what's working * You have a current view of the media landscape, including creators, podcasts and community channels as well as traditional press * You use AI fluently and critically, and you’ve built AI-assisted workflows that help a small team do more without lowering the quality bar or losing the human element. (Here is our AI policy [https://newpublic.org/AI-policy] to see where we’re at with the technology) * You like rolling up your sleeves, you're comfortable with ambiguity, and you can prioritize without a big team behind you * Nice to have: relationships with reporters who cover tech, philanthropy or civic life; experience at a startup or small nonprofit; design sense and comfort with tools like Canva or Figma More information * Location: United States or Canada (fully remote) * Compensation: $165,000 - $215,000 USD per year. This is a full-time position. * Reports to: Angelica Quicksey, Managing Director The Process * Submission: Submit your application using the “Apply here” link below. If we are interested in pursuing your application, we may reach out to you for writing samples. * First Interview: After screening all applications, we will select candidates for Round 1 interviews, Those candidates will be contacted to interview with our Talent Coordinator. * Second Interview: Selected Round 1 candidates move forward to Round 2 of our interview process. Those candidates will be invited to interview with Angelica * Assignment: Following Round 2, selected candidates will be asked to complete an assignment that evaluates their technical and practical skills. Candidates will receive a $250 via Tango gift-card for completing this assignment. * Final Interview: Finalist candidates will have a short conversation with Eli Pariser. * Reference Check: After reviewing assignment submissions, we will request contact information for three (3) professional references from selected candidates. If you need time to inform your references of our upcoming outreach, please let us know! * Offer: We will extend an offer to the candidate who best aligns with the key criteria for this role. We know confidence gaps can hold great candidates back — so if you’re excited about this role but don’t check every box, please apply anyway. What matters most to us is genuine interest in building healthy digital public spaces, a willingness to learn and grow, and a commitment to fostering an inclusive, respectful workplace. We especially welcome applications from people whose backgrounds and experiences are underrepresented in tech.
Define the platform’s long-term product strategy, lead ongoing discovery and user research, and guide AI and machine-learning integrations to improve learner and partner experiences. | Requires a bachelor’s degree and 6+ years in product design or management within SaaS or AI-driven environments, with hands-on design and technical leadership; a master’s degree and EdTech experience are preferred. | The Sr. Product Manager, Product Design & User Research, Sophia Learning serves as a senior product and design technology leader, responsible for defining and executing the long-term vision for Sophia Learning’s product ecosystem. This is a role for someone who has both managed products and designed them hands-on, owning product outcomes while personally doing the research and design work. This role drives the strategy that makes Sophia Learning’s platform user-centric, scalable, intelligent, and future-ready - centralizing customer data insights, enabling predictive analytics and experimentation, and applying artificial intelligence to enhance every aspect of the learner and partner experience. Operating at the intersection of product strategy, user experience design, and AI innovation, this leader partners with senior executives, business partners, data scientists, and engineering leaders to deeply understand user behavior and identify opportunities to move Sophia towards our future vision for learning, including implementing an agentic-enabled design system and driving the strategic application of AI across all Sophia Learning products. The Sr. Product Manager, Product Design & User Research, Sophia Learning operates as a senior leader in the product organization, influencing company-wide priorities, mentoring product peers, and aligning investments to Sophia Learning’s mission of expanding opportunity and access through education. Beyond design execution, this role owns the voice of the customer and carries accountability for experience direction: building a continuous discovery practice that shapes which problems Sophia should solve and securing executive alignment through research evidence and trade-off analysis rather than consensus. Essential Duties and Responsibilities: Define and lead the multi-year product strategy for the user experience of Sophia’s online learning platform, ensuring alignment with business goals and executive priorities. Establish and lead a continuous discovery and user research practice (interviews, usability testing, surveys, journey mapping) that keeps Sophia close to its learners and institutional partners, synthesizing research, behavioral data, and market signals into problem statements, personas, and prioritized opportunities. Guide the organization’s AI product vision and roadmap, collaborating with engineering, data science, and product leaders to align AI initiatives across multiple product areas. Lead initiatives to embed machine learning, natural language processing, and generative AI models into core Sophia Learning applications, driving automation and intelligent user experiences. Serve as a strategic advisor to executive leadership, translating research insights and technical opportunities into business value and influencing portfolio-level decisions. Establish design best practices and design review mechanisms that ensure consistent quality across the product. Own end-to-end experiences across learner, partner, and administrative workflows, translating user needs and business goals into flows, wireframes, and high-fidelity designs and partnering with Engineering to ensure design intent reaches production with a high bar for quality and accessibility (e.g., WCAG 2.1 AA). Oversee the design and delivery of a scalable, governed design system that centralizes design assets, establishing design standards, documentation, and accessibility models that make the system AI-ready for agentic development. Partner with Engineering, Data/Analytics, and AI teams to implement UX success metrics and an experimentation framework that supports predictive analytics, personalization, and automation. Mentor and coach other Product Managers, elevating design thinking, product strategy, and customer-centric thinking across the team, including research methods and rapid prototyping with the design system and agentic development tools. Represent Sophia Learning as an industry thought leader, contributing to the company’s credibility in AI for online learning, ethical AI, and data-driven learning experiences. Job Skills: Deep expertise in product design, user research, AI-driven product strategy, and large-scale platform systems. Proven ability to lead research and translate customer insight into product direction, influencing what gets built, not only how it looks. Equally comfortable defining requirements, prioritizing a backlog, and owning delivery as personally producing wireframes, high-fidelity designs, and prototypes. Strong understanding of modern design and prototyping tools, component-based design systems, accessibility standards, and component lifecycle management, including structuring design systems for agentic development and AI coding tools. Proven ability to bridge technical depth and executive influence, communicating complex technical concepts with clarity and confidence, and turning research findings into decisions. Demonstrated success leading cross-functional AI initiatives that span design, data engineering, product, and data science. Skilled in defining AI governance frameworks and human-centered AI design principles, ensuring responsible, compliant use of data and models. Exceptional leadership and mentoring skills; able to develop product talent and foster a culture of innovation, accountability, and technical and design excellence. Thought leadership in AI design strategy, personalization, and data ethics, with a focus on driving measurable impact for customers. Work Experience: 6+ years of product design and/or product management experience in SaaS, data platform, or AI-driven product environments, including hands-on design work (user flows, wireframes, high-fidelity UI) and ownership of product outcomes for complex, cross-functional product areas. EdTech experience preferred. Proven track record leading product design initiatives, including customer-facing AI initiatives, from concept through implementation preferred. Working familiarity with cloud data ecosystems (GCP, AWS, or Azure) and modern data and AI tools, sufficient to partner credibly with data science and engineering teams on feasibility, sequencing, and trade-offs. Hands-on depth is welcome but not required. Experience with behavioral analytics and experimentation tools preferred. Demonstrated success collaborating with executive stakeholders and technical leaders to deliver transformative business outcomes required. Experience establishing or scaling a research or continuous discovery practice, including research that changed a roadmap decision preferred. Education: Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, Engineering, Data Science, Cognitive Science, Learning Science, or a related field, (Master’s preferred) or equivalent work experience. Certificates, licenses and registrations: Generative AI Solution Development (preferred) Product strategy or continuous discovery coursework (e.g., Reforge, Pragmatic Institute, Continuous Discovery Habits) (preferred) Accessibility certification (e.g., IAAP CPACC) (preferred) Other: Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs. If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies. Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers. Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. Able to access information using a computer. Other essential functions and marginal job functions are subject to modification. Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position. $160,000.00-$180,000.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and the additional factors outlined below. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $133,600.00 - $200,400.00 - Salary If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
Own the go-to-market long-range plan for headcount, capacity, and targets, coordinating planning standards and governance with Finance, Recruiting, and Sales leaders. | Requires 8+ years in B2B SaaS GTM planning, sales strategy, or revenue operations, plus capacity modeling, data analysis, and executive communication. | Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. About the Team Revenue Strategy & Operations is the team behind how Horizon3's go-to-market organization is planned, run and measured. We own budgeting and headcount planning, quota and compensation, territory planning and management (accounts, opportunities, leads and routing), goals for pipeline and performance, forecasting, performance management, and the operating process the sales organization runs on. Regional partners carry that scope for their sales leaders in AMER, EMEA and APJ. Global Centers of Excellence set the standards they all run on. This role is the GTM Planning center of excellence: the budget and headcount plan, the goals, and the performance standards the whole organization is measured against. About the Role We are hiring a Staff Revenue Strategy & Operations Manager to own Horizon3's go-to-market long-range plan: how the budget turns into headcount, capacity and targets, what has to be true globally and in each region to hit the number, and how we track whether we are on pace. The goal is one plan that top-down and bottom-up both agree with, and one set of numbers leaders trust. You will work with Finance, Recruiting, Sales leadership and the regional Revenue Strategy & Operations partners. Finance owns the dollars. Recruiting owns the hiring. Sales Compensation owns how quota is constructed. Analytics builds and publishes the reports. The regional partners own the relationship with each sales leader and run the plan in their region. You own the plan, the goals and the model that connect all of it. This is a hands-on individual contributor role. You build the models, pull the numbers and present them yourself. You need to be as comfortable with the executive team as with a regional sales leader, and able to get people at different levels to commit to the same plan. You will work closely with the Core Operations lead, who owns the standards and processes the organization runs on. What You'll Do GTM long-range plan: Own the go-to-market side of the long-range plan with Finance: headcount by role and region, hiring timing, ramp, productivity and capacity. Reconcile it to the budget every month so the plan, the roster and the projections tell the same story. Capacity and headcount model: Build and maintain the model that shows how hiring turns into bookings capacity. Keep approved roles and start dates current, and work with Recruiting so the hiring plan and the capacity plan assume the same things. Planning cycle: Run annual and in-year planning end to end: timeline, inputs, decision forums and sign-off. Territories, capacity and quotas are out before the fiscal year starts. Quota allocation: Turn Finance-approved targets into segment, team and role-level quotas based on capacity, territory potential and productivity history. Check that quotas are attainable and fair before they reach the field. Sales Compensation owns how quota is constructed (buffer, proration, ramp, crediting); work with them so allocation and construction run as one method. Goal framework: Set the goals beyond quota that spell out what has to be true globally and in each region: pipeline generation, conversion, SE and top-of-funnel targets agreed with Marketing, Channel and SDR. Keep them consistent so regional goals add up to the global plan. Performance and efficiency metrics: Define the core performance and efficiency metrics, what they mean and how often they are reviewed. Pull and review the numbers, set the reporting calendar and requirements, and sign off that what Analytics publishes measures what the plan set. Planning governance: Own how in-year changes to quota, territory and headcount are requested, approved and recorded, with clear thresholds. Run scenario planning for leadership with the assumptions written down. Global and regional alignment: Be the operating partner to FP&A on heads, capacity and targets, and to the regional partners on their plans. Make sure every region's inputs land in the model, every region gets its plan and quotas back on time, and the global and regional plans tie. What We Look For 8+ years in GTM planning, sales strategy and operations, revenue operations or sales finance in B2B SaaS, including end-to-end ownership of at least one global annual planning and quota cycle. Planning expertise: You know capacity modeling, ramp and productivity assumptions, quota methodology and headcount planning. You have turned a top-down revenue target into a territory, capacity and quota plan that leaders could defend, across segments and regions, including direct and channel motions. Modeling and data fluency: You build models in Excel or Google Sheets that someone else can pick up, follow and check, and you pull your own data from Salesforce. Experience with a planning platform or BI tool is a plus. Analytical rigor: You notice when a number is wrong before it reaches a leader, you find out why, and you bring options rather than observations. Executive influence: You hold your own with the executive team and with sales leaders. You can get stakeholders at different levels, across Sales, Finance and Recruiting, to agree on one plan without owning any of them, and you can tell a leader their numbers do not tie and what to do about it. Execution: You run a planning cycle on a published timeline and land it. You set standards other teams adopt. What Success Looks Like The plan, the roster and the budget agree every month. When they drift, you know why before Finance asks. Planning lands on time: territories, capacity and quotas are out before the fiscal year starts. Every rep has a quota on day one, and the quotas hold up because attainability and fairness were checked before they went out. Every GTM function has goals beyond quota, and the regional goals add up to the global plan. There is one version of the performance numbers, leaders trust it, and it is the one you set. Regional partners get what they need from the model on time, and nobody has to reconcile a regional plan to the global one by hand. Perks of Horizon3 Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: Base salary range: $170,000 - $210,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.