Strayer Education, Inc.

Supporting product and service delivery, internal training, and cross-functional collaboration within a SaaS environment. | Experience in product operations, SaaS, or similar, with data-driven decision making and cross-functional influence, plus a relevant bachelor’s degree. | The Associate Product Operations Mgr. (Platform & Services) is responsible for developing a deep expertise of Workforce Edge Platform and Service capabilities. This expertise will serve twofold: 1. First, to act as internal subject matter expert to effectively communicate feature and service capabilities and support alignment across the organization. 2. Second, to provide feedback on needs for our feature and service portfolio; informed through data, research, and prospect/partner needs. This role is responsible for facilitating internal alignment on Product functionality, through use of tools, data, & customer feedback loops (Internal & external, qualitative, and quantitative). The Associate Product Operations Mgr. will help scale business processes related to product and service delivery, ensuring that we can deliver high quality product/service outcomes, efficiently, while maintaining alignment to key strategic goals. This role will support feature/service capability roll outs, and internal training and resource documentation related to the Workforce Edge platform and services. Essential Duties and Responsibilities: • Develop deep understanding of key platform features and functions, and business services. • Act as the Internal Subject matter expert for Education Benefit mgmt. platform and services, understanding how technical/process components work to communicate accurate expectations and feature details. • Responsible for internal training content related to WFE platform and services- serving as Subject Matter Expert on communications around features and functions tailored to specific use cases/role usage.  • Internally, convey client(s) needs; partner with Sales, Advising, CSM’s, and Account managers, to understand prospect and current client perspectives. Participate in Client and Education Provider conversations as requested to understand client/provider needs and strategize functional solutions.  • Contribute to overall product and user experience strategy considering client and user experiences and personas. Work cross functionally to inform product, design, content, and user experience strategy and roadmap. Job skills: • Ability to understand business objectives and effectively translate those to program/platform requirements. • Ability to problem solve and proactively provide solutions, while factoring in economies of scale • Excellent communication skills, with the ability to interact with a variety of stakeholders within different levels of leadership. • Build training, presentations and documentation that can be used to educate and instruct internal groups. • Highly adaptable with exceptional peer leadership, time management and facilitation skills and ability to pivot as business objectives change. • Analytic orientation, with ability to Collect, analyze and prepare feedback for action and improvement.  Work Experience: • 2+ years of relevant work experience which includes: • 1+ years working in Product Operations, Sales Operations, Client Implementation, or similar outcome driven areas within a B2B SaaS based environment. • Experience using data to inform prioritization and decision making. • Experience working cross functionally across multiple levels of an organization with ability to effectively influence without authority.   • Experience working in a fast-paced/agile environment.  Education: • Bachelor’s degree or equivalent combination of education and experience. Other: • Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). • offsite role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. • Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers. • Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. • Able to access information using a computer. • Other essential functions and marginal job functions are subject to modification. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $66,000.00 - $99,000.00 - Salary If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

Act as an internal subject matter expert on platform features and services, develop training and documentation, and collaborate cross-functionally to inform product and user experience strategy. | Experience in product operations or SaaS environments, strong communication skills, ability to analyze data, and experience working cross-functionally. | The Associate Product Operations Mgr. (Platform & Services) is responsible for developing a deep expertise of Workforce Edge Platform and Service capabilities. This expertise will serve twofold: 1. First, to act as internal subject matter expert to effectively communicate feature and service capabilities and support alignment across the organization. 2. Second, to provide feedback on needs for our feature and service portfolio; informed through data, research, and prospect/partner needs. This role is responsible for facilitating internal alignment on Product functionality, through use of tools, data, & customer feedback loops (Internal & external, qualitative, and quantitative). The Associate Product Operations Mgr. will help scale business processes related to product and service delivery, ensuring that we can deliver high quality product/service outcomes, efficiently, while maintaining alignment to key strategic goals. This role will support feature/service capability roll outs, and internal training and resource documentation related to the Workforce Edge platform and services. Essential Duties and Responsibilities: Develop deep understanding of key platform features and functions, and business services. Act as the Internal Subject matter expert for Education Benefit mgmt. platform and services, understanding how technical/process components work to communicate accurate expectations and feature details. Responsible for internal training content related to WFE platform and services- serving as Subject Matter Expert on communications around features and functions tailored to specific use cases/role usage. Internally, convey client(s) needs; partner with Sales, Advising, CSM’s, and Account managers, to understand prospect and current client perspectives. Participate in Client and Education Provider conversations as requested to understand client/provider needs and strategize functional solutions. Contribute to overall product and user experience strategy considering client and user experiences and personas. Work cross functionally to inform product, design, content, and user experience strategy and roadmap. Job skills: Ability to understand business objectives and effectively translate those to program/platform requirements. Ability to problem solve and proactively provide solutions, while factoring in economies of scale Excellent communication skills, with the ability to interact with a variety of stakeholders within different levels of leadership. Build training, presentations and documentation that can be used to educate and instruct internal groups. Highly adaptable with exceptional peer leadership, time management and facilitation skills and ability to pivot as business objectives change. Analytic orientation, with ability to Collect, analyze and prepare feedback for action and improvement. Work Experience: 2+ years of relevant work experience which includes: 1+ years working in Product Operations, Sales Operations, Client Implementation, or similar outcome driven areas within a B2B SaaS based environment. Experience using data to inform prioritization and decision making. Experience working cross functionally across multiple levels of an organization with ability to effectively influence without authority. Experience working in a fast-paced/agile environment. Education: Bachelor’s degree or equivalent combination of education and experience. Other: Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). offsite role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers. Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. Able to access information using a computer. Other essential functions and marginal job functions are subject to modification. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $66,000.00 - $99,000.00 - Salary If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

The Assistant Instructor provides instructional and academic support to learners through coaching, instructional materials, and facilitating study sessions. They are responsible for building an online learning community and assessing learner comprehension. | Candidates must have a Master of Social Work degree and at least 2 years of professional social work experience post-MSW. Teaching experience in higher education, particularly in an online environment, is also required. | The Assistant Instructor is responsible for providing instructional and academic support to learners in courses. This support will be offered through: 1:1 coaching and consultation, instructional materials and resources, and the facilitation of office hours or group study sessions. Essential Duties & Responsibilities: Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment. Using text, video, and other technologies to create learning resources that drive learner engagement and assist learners with course content and skill development. Leading and commenting in courseroom discussions with learners. Planning and facilitating optional weekly interactive, collaborative study and review sessions that combine what to learn (content) with how to learn (study strategies). Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments. Keeping up to date with essential technologies, including Civitas, Outlook, Kaltura, and more. Maintaining adequate learner records. This position requires 30-35 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training, team meetings and learner appointments may also be required. The Assistant Instructor will be expected to check into the courseroom on weekends. Job Skills: Experience with teaching or tutoring. Self-motivated and highly organized. Advocate of social media and mobile technology. Ability to embrace technological and pedagogical methodology changes. Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners. Demonstrated effective time management skills. Excellent relationship-building, customer service, and problem resolution skills. Demonstrated strong attention to detail, initiative and follow-through. Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times. Knowledge of adult learning theory and practices such as development of learning contracts, collaborative learning, and active learning strategies Ability to assess individual and group learning needs and explain concepts in different ways. Experience working with a diversity of learning styles. Comfortable using technology to facilitate learning. Work Experience: 2 Years of full time professional social work practice experience post MSW degree conferral. Experience teaching in higher education 1-3 years teaching experience at the graduate level, in an online environment. Education: Must have completed Master of Social Work degree from a regionally accredited College or University, enrollment in a Doctoral program or a completed Doctorate is preferred. Certificates, licenses and registrations: Master Social Work License is required. Must obtain Minnesota Social Work Licensure upon hire and prior to starting the position. Other: Job Location Many of our positions, including this role, are designed to be remote "home office" settings. Employees working out of a home office are responsible for providing an appropriate and safe office space, office furniture and organization, communication tools, and related items. These include: Arranging for high speed internet connection, printer and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on individual position categories. Capella will not provide office equipment or on-site set up assistance. The environment must be free from distractions and enable a highly productive and professional work environment. As with on-site positions, our off-site positions require that the majority of the time will be spent using a telephone, PC and monitors. Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home. There are minimal lifting requirements unless otherwise noted. Must be able to travel 10% of time. Must be able to lift 25 lbs. Typical office setting. Mobility within the office including movement from floor to floor. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations Strong mental acuity Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification. Must be available to work 30 hours per week. $20.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $17.75 - $27.00 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

The Assistant Instructor provides instructional and academic support to learners through coaching, consultation, and facilitation of study sessions. They are responsible for creating engaging learning resources and assessing learner comprehension. | Candidates should have a completed Master's degree from a regionally accredited institution and an active BCBA or BCBA-D certification. Experience in teaching or tutoring, particularly in an online environment, is preferred. | The Assistant Instructor is responsible for providing instructional and academic support to learners in courses. This support will be offered through: 1:1 coaching and consultation, instructional materials and resources, and the facilitation of office hours or group study sessions. Essential Duties & Responsibilities: Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment. Using text, video, and other technologies to create learning resources that drive learner engagement and assist learners with course content and skill development. Leading and commenting in courseroom discussions with learners. Planning and facilitating optional weekly interactive, collaborative study and review sessions that combine what to learn (content) with how to learn (study strategies). Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments. Keeping up to date with essential technologies, including Civitas, Outlook, Kaltura, and more. Maintaining adequate learner records. This position requires 30-35 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training, team meetings and learner appointments may also be required. The Assistant Instructor will be expected to check into the courseroom on weekends. Job Skills: Experience with teaching or tutoring. Self-motivated and highly organized. Advocate of social media and mobile technology. Ability to embrace technological and pedagogical methodology changes. Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners. Demonstrated effective time management skills. Excellent relationship-building, customer service, and problem resolution skills. Demonstrated strong attention to detail, initiative and follow-through. Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times. Knowledge of adult learning theory and practices such as development of learning contracts, collaborative learning, and active learning strategies Ability to assess individual and group learning needs and explain concepts in different ways. Experience working with a diversity of learning styles. Comfortable using technology to facilitate learning. Work Experience: 1-3 years teaching experience at the graduate level, in an online environment (preferred). Education: All degrees must be conferred and from a regionally accredited institution. Copies of required certificates and licenses and unofficial transcripts for all graduate degrees with the institution and conferred degree and date must be attached. Completed Master’s degree from a regionally accredited College or University required. Certificates, licenses and registrations: Active BCBA or BCBA-D required. Other: Job Location Many of our positions, including this role, are designed to be remote "home office" settings. Employees working out of a home office are responsible for providing an appropriate and safe office space, office furniture and organization, communication tools, and related items. These include: Arranging for high speed internet connection, printer and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on individual position categories. Capella will not provide office equipment or on-site set up assistance. The environment must be free from distractions and enable a highly productive and professional work environment. As with on-site positions, our off-site positions require that the majority of the time will be spent using a telephone, PC and monitors. Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home. There are minimal lifting requirements unless otherwise noted. Must be able to travel 10% of time. Must be able to lift 25 lbs. Typical office setting. Mobility within the office including movement from floor to floor. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations Strong mental acuity Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification. Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position. $18.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $17.75 - $27.00 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.