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Cisco

Strategy & Planning Manager (Remote)

Cisco•Anywhere•Full-time
View Job
Compensation$156K - 324K a year

You will shape partner-led customer success strategies and work with cross-functional leaders to define strategic priorities and new business models for Cisco’s partner ecosystem. | A bachelor’s degree, at least five years of enterprise technology partner-ecosystem experience, and eight or more years in customer success, consulting, or strategy are required. | The application window is expected to close on: 12/10/2026 Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Your Impact: You will help craft Cisco's CX partner strategy, collaborating closely with senior leaders to scale partner programs that drive global growth for Cisco. As a Partner Strategy Manager you will: Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization Drive projects that identify and explore new opportunities and business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a reality Work closely with Cisco business units and cross-functional leadership to formulate long-term strategic priorities and plans related to partner service offerings, engagement models, and ecosystem growth opportunities Influence across external and internal collaborators, partnering closely with Cisco’s CX, partner, sales, product, partner programs and other teams Become an expert in Cisco’s partner business and have a deep understanding on the markets we serve and competitors we face Joining the CX Technical Partner Strategy team will give you the chance to explore highly complex problems, gain insight into how we drive growth through the Cisco Partner ecosystem, and establish relationships with people across the entire organization. Minimum Qualifications: Bachelor’s degree or equivalent experience 5+ years' experience in partner ecosystems within enterprise technology. 8+ years overall working experience in customer success, management consulting, professional services, or partner strategy Demonstrated leadership and communication skills to work with senior leaders across various geographies Solid understanding of high-tech industry and the role partners play, with proven ability to ramp up quickly in new areas Excellence in all areas of strategy development, including project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and a resilient problem solver Preferred Qualifications: Partner management and customer success experience in a fast paced environment within technology Experience translating technical solutions and services into customer value and business outcomes in sophisticated environments Strong organizational, analytical, and influencing skills with the ability to lead multiple projects with minimum supervision Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $155,500.00 to $226,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $198,500.00 - $324,100.00 Non-Metro New York state & Washington state: $180,200.00 - $278,600.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Strategic planning
Partner strategy
Market analysis
Customer success
Project management
Consensus building
Direct Apply
Posted 5 days ago
GT

Community Manager, United States

View Job
Compensation$100K - 110K a year

Build relationships with US members, manage councils, interest groups, chapters, and advisory groups, and relay member needs to GTIA teams. | Requires 7+ years in the IT channel or MSP ecosystem, demonstrated community or association leadership, strong relationship-building and facilitation, and excellent communication and organizational skills. | Job Type Full-time Description Who We Are: Join GTIA. Help shape the future of the global IT channel. The IT channel powers how businesses worldwide run, stay protected, and grow. GTIA exists to make that channel stronger. Our mission is to advance the people and businesses of the global IT channel with trusted, unbiased resources as an inclusive community that drives growth. We are the only vendor-neutral, non-profit membership community connecting and representing the worldwide IT channel. Our more than 3,000 corporate members include IT solution providers, MSPs, vendors, distributors, and other companies, representing tens of thousands of professionals, with communities and events across North America, EMEA, and ASEAN. Through education, training, events, and market research, we help them build sustainable, secure, and profitable businesses. And we're growing fast. Our impact reaches beyond the industry. Through the GTIA Foundation, we support the communities where our members live and work, with $5 million in donations and grants awarded in 2026. Our story runs deep. We launched as GTIA in 2025, carrying forward a long history of serving the IT channel as the former CompTIA Community. Now we're writing the next chapter, and we want you to help write it. Life at GTIA is shaped by our core values: • Member First: Start every idea with the people we serve. • Growth Minded: Learn, stretch, and take on new challenges. • Build Together: Collaborate across teams, time zones, and regions. • Share the Vibe: Celebrate every win, big and small. What you'll get: • A fully remote work environment • Excellent health benefits • Unlimited PTO • Competitive salaries • A strong incentive program We're looking for more than employees. We're looking for partners who share our vision and want to make a real impact on a global stage. If you're ready to grow, contribute, and reach new heights, join us. Where the IT channel connects and grows. #WeAreGTIA Summary The Community Manager, US, is the hands-on face of GTIA for members in the US. The Manager builds direct relationships with member organizations, manages the community's interest groups, monitors the health of its chapters, and stays on top of the issues that matter most to members there. This role does the engagement and growth work. It turns the regional strategy into daily member connection, and it brings what members are saying back to GTIA. The Manager works as part of a regional team and partners closely with the other departments that deliver member resources, events, and programs. This position reports to the VP, Head of North America, & ASCII Community. Essential Duties and Responsibilities Member Engagement • Build direct, ongoing relationships with member organizations in the community. Know their businesses, their leaders, and their priorities. • Be the community's day-to-day voice for GTIA. Respond quickly and connect members to peers, programs, research, and resources. • Create stickiness for membership through peer connection, industry resource contributions, speaking opportunities, and volunteer leadership roles. • Welcome new members and bring them into the groups and events that fit them best. • Spot members at risk of leaving early. Work with membership and member experience colleagues on retention and renewal. • Partner with the Growth team to identify member prospects in your region and support member acquisition through community engagement and local relationships. • Lead with a member-first attitude. Start every decision with what serves members best. Executive Council • Manage the Community Executive Council. • Recruit, develop, and support Executive Council members. • Work closely with Executive Council leadership (Chair, Vice Chair, Chair Emeritus) to guide the council's work to support GTIA's organizational goals. • Set agendas and meeting schedules, and keep meetings focused and well attended. • Foster collaboration between Executive Councils across GTIA regions. Interest Groups • Launch, facilitate, and manage the interest groups as directed by the Executive Council. • Recruit, develop, and support Interest Group leaders. • Collaborate with Interest Group leaders to set agendas, line up speakers and content, and keep meetings useful and well attended. • Work with the Executive Council to stand up new Interest Groups and retire Interest Groups that are no longer needed. • Share what works with the other Community Managers so good ideas spread. Chapters • Monitor the health of every chapter in the territory, including leadership coverage, meeting cadence, attendance, and member satisfaction. • Connect chapters to GTIA events, research, and resources. Advisory Councils • Work with the Executive Council and the Advisory Council support team to identify what Advisory Councils should exist in the region. • Identify and recruit Advisory Council members. • Manage these Advisory Councils in close collaboration with the Advisory Council support team to deliver meaningful value to the membership. Member Issues and Insights • Stay on top of the business, technology, regulatory, and market issues that matter most to members in the community and broader region. • Gather member input through one-to-one conversations, interest groups, chapters, and surveys. • Report member themes and emerging issues to the VP and global community leaders on a regular cadence, so they shape programs, content, and research. Events and Representation • Represent GTIA at regional events, GTIA events, and industry events. • Help members take part in events, speaking opportunities, and volunteer roles. • Be a visible champion for GTIA, its members, and the channel, in person and on social media. Collaboration and Operations • Partner with other community managers in the region and worldwide on shared practices and a consistent member experience. • Work with global community, member experience, events, research, education, and partnership teams to deliver for members. • Keep member records, group rosters, and chapter information accurate and current. • Support corporate goals and share a community plan and progress with the VP. Key Performance Metrics • Member growth in the community, measured by new members onboarded and engaged. • Member retention and satisfaction in the community, measured by renewal rates and member satisfaction surveys. • Interest group and chapter health, measured by active groups, attendance, and volunteer leaders in place. • Member engagement, measured by event and meeting attendance, resource utilization, and participation in volunteer leadership, speaking, and resource contribution opportunities. Work Environment: GTIA is a fully remote organization, and this is a fully remote position. • Regular travel within the territory to connect with members and chapters at GTIA events and industry events. GTIA seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Compensation: The base salary range for this role is $100,000-$110,000 based on experience, skills, and location. Incentives: Eligible for an annual performance-based bonus. Benefits: Medical, dental, and vision coverage; 401(k) with employer match; paid time off and holidays; parental leave; and much more. Requirements Skills and Qualifications • Deep knowledge of the IT channel and the MSP and solution provider community in the territory. • Genuine passion for the IT channel, with the energy to rally others around it. • Proven ability to build relationships and trust with business owners and senior leaders. • Experience running peer groups, chapters, or volunteer-led communities. • Strong facilitation skills, in person and virtual. • Excellent diplomacy. Handles competing priorities and opinions fairly and gracefully. • Even-keeled under pressure. Stays calm and constructive in difficult situations. • Member-first mindset, with the ability to understand and address member needs. • Analytical skills to spot trends and turn member input into clear themes. • Appropriate understanding and use of technology to improve efficiency and outcomes. • Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Copilot). • Excellent interpersonal, written, and oral communication skills. • Ability to work independently and within cross-functional, geographically dispersed teams. • Strong organizational and time management skills, with the ability to prioritize multiple assignments and meet deadlines. • Outstanding attention to detail and quality. Education and/or Experience • Degree preferred but not required. • 7+ years of diverse experience in the IT channel/MSP ecosystem. • Demonstrated experience leading or managing member communities, peer groups, chapters, or associations.

Stakeholder facilitation
Member insights analysis
Cross-functional collaboration
Executive and public-facing communication
Content strategy and governance
Verified Source
Posted 5 days ago
C.H. Guenther & Son

Business Development Manager - East - (National Accounts)

C.H. Guenther & Son•Anywhere•Full-time
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Compensation$113K - 180K a year

You would prospect for and close new business with national restaurant and convenience-store chains, managing sales pipelines and complex sales cycles through commercialization. | The role requires at least five years of successful net-new business development experience, a bachelor's degree, and the ability to influence C-suite stakeholders. | The Business Development Manager is responsible for identifying, developing, and closing significant new business with national and large regional restaurant and convenience-store chains. We are seeking an experienced business development “hunter” who is driven, tenacious, resourceful, and hungry to win. This individual must also be deeply strategic, thoughtful, and planful, doing the homework to understand target customers, map decision-makers, develop pursuit strategies, and advance complex opportunities through commercialization. The ideal candidate is maniacally curious about customers and the Foodservice industry, stays immersed in relevant news and trends, and turns insights and relationships into meaningful selling opportunities. They “light up” at industry events, love to work the room, and build relationships with purpose. Ideal candidate resides in the U.S. East Coast and close to a major airport. ***This is a new-business hunting role, not an account-management role*** Duties and Responsibilities Aggressively pursue a strategic target list of national and large regional restaurant and convenience-store chains Create opportunities and relationships from the ground up, engaging C-suite executives, key decision-makers, influencers, and functional stakeholders throughout target organizations Maintain a robust, qualified pipeline and manage multiple complex opportunities from prospecting through commercialization Develop account-specific pursuit strategies based on deep research, stakeholder mapping, competitive positioning, and clear next steps Demonstrate tenacious follow-through and a “find a way” mindset, remaining persistent through setbacks, obstacles, and lengthy sales cycles Stay deeply immersed in customer, segment, and industry intelligence, including consumer and menu trends, growth plans, leadership changes, competitive activity, M&A, and other developments that could create opportunities Understand what customers are trying to accomplish, avoid, fix, pursue, or solve, translating those needs into compelling CHG product and menu solutions Develop strong knowledge of CHG’s portfolio and prioritize profitable, strategically aligned opportunities Collaborate/partner cross-functionally to develop and commercialize winning solutions Actively engage at customer and industry events, “working the room” to build relationships, uncover intelligence, and create meaningful selling opportunities Lead customer presentations, ideations, pricing proposals, supply agreements, and other activities required to advance and close new business Maintain accurate and timely CRM records, forecasts, and opportunity plans Minimum Job Requirements Bachelor’s degree in Business, Marketing, Food Science, Culinary Arts, or related field Minimum of five years of successful Business Development experience, with extensive experience specifically “hunting,” prospecting, developing, and closing net-new business Experience working in larger multi-layered, cross-functional companies/organizations preferred Demonstrated success creating opportunities from the ground up, opening doors with new prospects, navigating complex sales cycles, and converting targeted prospects into meaningful revenue Candidates whose experience is primarily managing an existing book of business will not be the ideal fit Experience selling to national and large regional restaurant, convenience store, or other multi-unit foodservice chains strongly preferred Demonstrated success engaging, presenting to, building credibility with, and influencing C-suite and senior executives while developing relationships across their organizations Food-manufacturing experience and understanding of plant operations preferred Starting this job with strong established customer contacts across many large restaurant and convenience store chains a major plus CRM experience, such as Salesforce, preferred Strategic selling training or certification, such as Miller Heiman, Challenger, or Action Selling, is also a plus Knowledge, Skills, and Abilities Driven, tenacious, resourceful, and highly self-motivated, with a true hunter mentality and constant hunger to create and win new business Strategic thinker who knows how to “play chess,” anticipate obstacles, map influence, and stay several steps ahead Maniacally curious and research-driven, with a passion for understanding customers, competitors, segments, and the broader foodservice industry Strong executive presence and business savvy, with the confidence and credibility to influence C-suite customers while working effectively with functional teams at all levels Natural relationship creator who is energized by networking and turning connections into opportunities Strong commercial and financial acumen with excellent communication, presentation, negotiation, organizational, and influencing skills Strong teammate and colleague who shares information, supports others, collaborates cross-functionally, and is committed to helping the team and broader company succeed Positive, competitive, accountable, and solutions-oriented with a “find a way” mentality Supervisory Responsibilities None Working Conditions and Physical Effort Office or remote home-office environment Must be able to lift up to 15 pounds occasionally Approximately 25% travel, including customer visits, prospect meetings, industry events, product presentations, and facility visits At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is: $112,500.00 - $180,000.00 USD Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location. C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds. We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.​ For additional information about our company, go to www.chg.com. C.H. Guenther & Son and its subsidiaries are E-Verify participating employers. Click here for more information regarding E-verify. All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required. AA/EEO/Drug-Free Employer

Business development
Sales prospecting
Strategic selling
Relationship building
Negotiation
Account management
Direct Apply
Posted 5 days ago
RSM US LLP

Executive Assistant- SALT

RSM US LLP•Chicago, Illinois, Minneapolis, Minnesota, Dallas, Texas•Full-time
View Job
Compensation$57K - 95K a year

You would support firm leaders by managing calendars, travel, and expenses while coordinating meetings, proofreading communications, and compiling reports. | The role requires an associate degree or at least two years of relevant experience, strong Microsoft Office skills, organization, and discretion. | We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The executive assistant will provide skilled and efficient support to select RSM leaders and may serve as a navigator to other RSM owners. The executive assistant, under supervision, will assist with ongoing activities, including scheduling calls and meetings and execution of travel arrangements and expense reimbursement. May be responsible for proofreading communications, compiling reports and other special projects, as needed. In addition, the executive assistant may fulfill administrative requests through the ESS request site. This position requires a high level of professionalism, confidentiality and a sense of urgency. Essential Duties · Maintain calendar appointments and ensure that meetings are scheduled in advance and prioritized accordingly. · Coordinate all travel arrangements, including flights, cars, hotels and meals. · Submit expense reports in a timely manner. · Be responsible for meeting management administration, including handling all meeting invitations and logistics, tracking attendees and taking notes. · Routinely handle confidential correspondence. · Participate in projects and/or events as assigned including researching, organizing details and following through with execution. · Proofread and assemble information, including correspondence, PowerPoint slides, handouts and spreadsheets, ensuring a professional and consistent appearance. · With guidance, compile data from a variety of resources and prepare appropriate reports and/or documentation. · Serve as the “go-to” resource to deliver a consistent and positive experience. · Act as a liaison between ESS, other internal departments, and/or others outside the firm as appropriate. · Provide general knowledge of firm systems, tools and industry knowledge when appropriate. · Perform other duties as assigned. Qualifications EDUCATION ·Associate degree or 2+ years of experience in related field TECHNICAL/SOFT SKILLS (REQUIRED) · Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm · Demonstrates a basic knowledge of the technology tools required within assigned responsibilities · Ability to communicate, effectively with a diverse audience · Effective organization, prioritization and time management skills, and strong attention to detail · Excellent people skills · Strong grammar and proofreading skills and experience · Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts, etc. · Ability to balance multiple tasks and projects SPECIAL REQUIREMENTS SPECIFC TO JOB · Must be punctual and able to adapt to changing schedules · Ability to convey instructions clearly and concisely and be responsive when required · Maintains professionalism in demeanor, conversation and attire EXPERIENCE · 1 to 3 years of relevant experience in a related field or area LEADERSHIP SKILLS (REQUIRED) · Ability to facilitate discussions with leaders · Ability to manage at a macro level and identify when a refined approach is necessary · Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change · Works collaboratively with the executive assistant supervisor/manager to provide support across the enterprise particularly during peak times There is an expectation that your first ninety days of employment will be in-office five (5) days per week. After those 90-days, you will have the ability to work a hybrid schedule, minimally with three (3) days in-office, to be confirmed with your Performance Advisor in writing. At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits. We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs. All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $57,200 - $94,600

Calendar management
Travel coordination
Microsoft Office
Expense reporting
Meeting logistics
Confidentiality
Direct Apply
Posted 5 days ago
Ryan Companies US, Inc.

Project Coordinator I

Ryan Companies US, Inc.•Austin, Texas, Dallas, Texas•Full-time
View Job
Compensation$55K - 75K a year

You would coordinate contract and document workflows, project finances, procurement, and closeout while keeping project managers, field teams, clients, and trade partners aligned. | The role requires an associate degree or equivalent experience, strong organization and communication, Microsoft Office proficiency, and preferably construction industry experience. | Job Description: Ryan Companies US, Inc. has an exciting career opportunity for a Project Coordinator I to join our team! Do you bring at least 2 years of successful experience leading field operations in commercial construction? Do you enjoy working in a fast, fun, inclusive and collaborative workspace? If this describes you, we encourage you to apply today. The Project Coordinator I serves as a key operational and administrative anchor across the construction project lifecycle. This role manages contract administration, technical document control, project financials, and closeout workflows to ensure projects are delivered on time, within budget, and to the highest quality standards. Some things you can expect to do: Contract Administration & Procurement Prepare, process, and track trade contracts, bid packages, subcontracts, and change orders under the direction of the Project Manager. Manage subcontractor onboarding and compliance, including insurance certificates, licensing, and safety registrations. Support pre-construction efforts, including bid package distribution, subcontractor solicitation, and cost estimate database upkeep. Technical Coordination & Document Control Manage technical document exchange processes, including submittals, shop drawings, and RFIs, ensuring timely turnaround between design teams and trade partners. Maintain current, organized sets of plans, drawings, specifications, and permit documentation within integrated construction management software. Lead project closeout workflows, including punch list administration, compilation of Operation & Maintenance (O&M) manuals, warranty documentation, and record drawing distribution. Financial Management & Accounting Support Assist with the preparation and processing of monthly owner pay applications according to required project billing cycles. Review, route, and track project costs, vendor invoices, and pay applications; promptly address and resolve job-specific accounting questions. Identify and recommend workflow enhancements that drive project cost or time savings. Project Operations & Team Liaison Act as a central communication liaison among Project Managers, field personnel, Corporate Services, clients, and trade partners. Coordinate and participate in project meetings, prepare and distribute detailed meeting minutes, and track follow-up action items. Assist project leadership with schedule coordination, resource tracking, and day-to-day administrative project support. Candidate Requirements: Ability to collaborate and contribute within a team structure is required Demonstrates self-motivation to accurately and efficiently complete all aspects of the project with minimal supervision. Strong verbal, written and analytical skills required; very strong organizational skills and a good mathematical aptitude necessary Previous administrative experience and/or construction industry experience preferred Strong knowledge of Microsoft Word, Excel, Outlook, and PowerPoint Ability to learn industry specific software programs including, but not limited to, Proliance, Procore, DocuSign, Textura, Oracle JD Edwards Enterprise One, Nexus, Concur, CornerStone OnDemand, Building Connected, Bluebeam, Box and WebEx Exhibit objectivity and openness to others’ views; contribute to building a positive team culture Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision making process; make timely decisions; understand business implications of decisions Demonstrate accuracy and thoroughness; attention to detail; look for ways to improve and promote quality; accept and apply feedback to improve performance; monitor own work to ensure work quality Approach others in a tactful manner; react well under pressure; accept responsibility for own actions; give appropriate recognition to others Follow through on commitments Exhibit confidence in self and others; inspire and motivate others to perform well; effectively influence actions and opinions of others Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others; ask for and offer help when needed Adapt to changes in the work environment; change approach or method to best fit a situation; prepare and support those effected by change Minimum of an associate’s degree or 2 year’s equivalent work experience You will really stand out if you: Have experience in a construction environment and with accounting software systems. Carry a high level of professionalism, ability to communicate proficiently, both verbal and written. Possess strong attention to detail, proven customer service skills, and the ability to prioritize and be flexible in a fast-paced environment with competing priorities. Eligibility: Positions require verification of employment eligibility to work in the U.S. Must be authorized to work in the U.S. Compensation: The base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program. Eligibility: Position requires verification of employment to work in the U.S. Benefits: Competitive Salary Medical, Dental and Vision Benefits Retirement and Savings Benefits Flexible Spending and Health Savings Accounts Life Insurance Short-Term and Long-Term Disability Educational Assistance Paid Time Off (PTO) Employee Assistance and Wellness Programs Family Planning & Parenting Benefits Employee Discount Programs Pet insurance Charitable Donation Matching Volunteer Time Off (VTO) Employee Resource Groups (ERGs) Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document. Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Notice to Candidates: Please be advised that initial outreach regarding employment at Ryan Companies will only occur via email from the domain @ryancompanies.com email address. If you recieve communication from someone you believe is impersonating Ryan Companies, please report it to us at humanresources@ryancompanies.com Non-Solicitation Notice to Recruitment Agencies: Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.

Project coordination
Document control
Financial tracking
Vendor management
Microsoft Office
Stakeholder communication
Direct Apply
Posted 5 days ago
MarketSource

Operations Specialist

MarketSource•Atlanta, Georgia, Dallas, Texas•Full-time
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Compensation$60K - 85K a year

You would audit case activity for compliance and data accuracy, monitor escalations, track assets, coordinate onboarding, and support leadership and field consultants. | The role requires a bachelor’s degree or equivalent, 2–5 years of operations or auditing experience, strong Excel skills, and experience with reporting platforms such as Salesforce, Tableau, or Power BI. | Overview Join our team as an Operations Specialist supporting the Buy Back Program and Field Service Consultant (FSC) operations. You will be the operational backbone for leadership, auditing data, monitoring compliance, and executing processes so that information is accurate, follow-ups are timely, and reports are ready when needed. You will partner with leadership, Field Service Consultants, Team Leads, Salesforce administrators, and Stellantis stakeholders to keep operations disciplined and improve program performance through proactive auditing and administrative support. Responsibilities What You’ll Do Audit FSC case activity for process compliance, including required fields, visit notes, escalation notes, and closure accuracy Monitor aging cases, missed follow-ups, overdue updates, and incomplete documentation Conduct routine audits of STAR case utilization and escalation compliance Maintain escalation tracking logs, monitor business center escalations and aging, and prepare summaries for PM review Coordinate Salesforce access requests, TID requests, and user provisioning, and verify access after implementation Manage asset requests and maintain asset tracking logs Track action item completion across stakeholders and maintain action item logs and follow-up communications Coordinate onboarding and offboarding, and support equipment, asset, inventory, vendor, apparel, and supply ordering Support data cleanup, identify trends and process gaps, and recommend improvements to reporting accuracy Qualifications What Makes You a Great Fit Strong attention to detail Ability to identify trends and risks Comfortable working with large data sets Excellent task management and prioritization skills Ability to manage multiple projects simultaneously Strong follow-up discipline Professional written and verbal communication skills Able to prepare concise executive summaries Comfortable interacting with leadership and field personnel Maintains confidentiality and data accuracy Ensures deadlines are met Drives tasks to completion with minimal supervision What You’ll Need Bachelor's degree in business administration, operations management, data analytics, or related field, or equivalent experience in lieu of degree 2-5 years of operations, auditing, program coordination, reporting, compliance, or administrative support experience Advanced Microsoft Excel skills, including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, and data validation Proficiency with Microsoft PowerPoint, Teams, and Outlook Experience with Salesforce, Tableau, Power BI, or similar reporting platforms is preferred Experience supporting field operations or automotive programs is a plus Ready to Apply? If you are a highly organized, detail-oriented professional who enjoys auditing processes, maintaining data integrity, developing reports, and driving operational accountability, we’d love to hear from you. Apply today and help leadership focus on strategy, stakeholder management, and program execution. Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Microsoft Excel
Process compliance
Data integrity
Reporting
Task management
Project coordination
Stakeholder communication
Direct Apply
Posted 5 days ago
FICO

Senior Director, Product Management - Platform Governance and Compliance

FICO•Anywhere•Full-time
View Job
Compensation$165K - 259K a year

Define platform governance and compliance strategy, lead access-control and regulatory work, and serve as a liaison to executives, auditors, and financial-services customers. | Requires 10+ years in platform product management or governance leadership in financial services or regulated industries, with deep security-architecture and regulatory-framework knowledge. | FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As Senior Director, Platform Governance & Compliance, you will set the governance, risk, and compliance strategy for the FICO platform and serve as its credentialed authority on platform administration, access controls, and auditability across enterprise deployments. As a hands-on leader, you will own the governance product vision and FICO’s regulatory posture, represent that strategy to executive leadership, customers, regulators and auditors, and build the team that executes it. What You'll Contribute Own and evolve the platform's governance product strategy across its three pillars - Governance, Control, and Administration - aligning with business goals, customer needs, and the evolving regulatory landscape, with particular emphasis on the financial services risk and regulatory environment our platform operates within. Champion the three-part controls model - prevent it, decide it, prove it stays right - and drive enterprise-wide adoption across platform services and leadership stakeholders. Act as the primary bridge to C-suite, legal, and risk stakeholders - keeping governance conversations productive and release schedules on track. Represent governance and compliance capabilities directly in strategic customer engagements, vendor risk assessments, and security questionnaires at the executive level - with credibility that resonates with financial services customers. Set and defend the risk-adjusted prioritization framework (e.g., RICE, WSJF) that balances commercial growth against compliance mandates and regulatory exposure - the final decision-maker on trade-offs between the two. Manage and mentor the Platform Governance & Compliance team, setting priorities and reviewing execution quality across PRDs, epics, and audit-readiness work. Bring working fluency in financial services requirements (e.g., GLBA, model risk management practices) to guide platform strategy - engaging directly with regulators and auditors when needed. Define the KPIs that measure governance, control, and administration effectiveness at the platform level, and report on them to executive leadership. What we’re Seeking In-depth experience in Platform Product Management or Governance/Compliance leadership, with substantial expertise in Financial Services (banking, lending, credit decisioning, or consumer finance) required; additional experience within Enterprise SaaS, Security, Cloud Infrastructure, or other regulated industries (HealthTech, GovTech) a plus. Demonstrated track record shaping governance strategy within financial services or another regulated industry. A recognized, credentialed name in the governance, compliance, or financial-regulatory community - established through public speaking, published thought leadership, regulatory or industry board participation, or prior senior regulatory/executive roles — bringing immediate external credibility to the position. Executive presence: proven ability to represent governance strategy to C-suite, boards, and customers. Strong grounding in identity and security architecture (RBAC/ABAC, MFA, SSO, encryption standards) sufficient to set strategy and evaluate team output, though day-to-day technical execution sits with the Director. Relevant industry credentials (e.g., CISSP, CIPP, CRCM) are a plus, though not required. Extensive experience in building or mentoring product management teams. Bachelor's/ Masters degree in engineering, computer science, or a related field; advanced degree or relevant certifications strongly. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. The targeted base pay range for this role is: $164,500 to $258,500 with this range reflecting differences in candidate knowledge, skills and experience. #LI-RR1 #LI-remote Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. • Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Platform product management
Governance and compliance
Financial services risk management
Security architecture and access controls
Regulatory strategy and audit readiness
Direct Apply
Posted 5 days ago
Vultr

Tax Strategy & Incentives Manager

Vultr•Anywhere•Full-time
View Job
Compensation$120K - 140K a year

Oversee multi-state data center tax credit and incentive strategies, coordinate external advisors and applications, and ensure regulatory compliance. | Requires 5+ years of progressive US state and local tax experience, expertise in location incentives and indirect tax exemptions, and a bachelor's degree in accounting, finance, or economics; CPA or JD preferred. | Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a proactive and strategic Tax Strategy & Incentives Manager to own and manage our multi-state data center tax credit and incentive strategy across our expanding infrastructure footprint. Reporting directly to the Global Tax Director this role will act as our subject matter expert on state and local data center tax incentives—securing programs directly in-house when appropriate and orchestrating specialized external tax, legal, and economic development advisors for complex multi-jurisdictional negotiations. This is a high-impact, cross-functional role where your ability to balance internal execution with external advisor management will directly influence Vultr’s expansion velocity, capital efficiency, and tax strategy as we build the next generation of cloud and AI infrastructure. Key Responsibilities Strategic Cross-Functional Communication: Act as the primary tax liaison for business initiatives, proactively surfacing tax implications early in contract negotiations, site selection, and operational changes. Translate complex tax regulations into clear, actionable guidance for non-tax stakeholders. Evaluate state and local data center tax incentive opportunities, exemption programs, and statutory tax credits across current and target deployment locations. Execute end-to-end incentive applications, tax filings, and sales/use tax exemption registrations directly in-house for standard statutory jurisdictions. Manage & Orchestrate external tax advisors, legal counsel, and economic development consultants on complex, high-stakes, or specialized discretionary incentive negotiations and site selection engagements. Model tax savings, capital expenditure thresholds, and return-on-investment (ROI) to evaluate site selection trade-offs in direct partnership with Real Estate, Infrastructure, and Legal teams. Maintain ongoing compliance lifecycle management for all secured incentives, ensuring data center CapEx, power utilization, and job creation commitments are tracked to prevent clawbacks. Compliance Control Management: Maintain strong internal controls, including reconciliations, to ensure data integrity across tax-related processes and support recurring audits. Administer sales and use tax exemption certificates and direct-pay permits for qualifying server, storage, GPU, cooling, and power equipment purchases. Monitor legislative developments, state statutory data center incentive changes, and green energy tax trends to keep the Global Tax Director informed of emerging risks and opportunities. Qualifications 5+ years of progressive experience in US State & Local Tax (SALT), specializing in location incentives, indirect tax exemptions, or corporate state tax planning. CPA or JD preferred Direct Experience with state data center incentive frameworks, sales/use tax equipment exemptions, and property tax abatement. State or Local Government Experience Preferred: Prior experience working within a State Department of Revenue, State Economic Development Agency, or local taxing authority is a strong plus. Proven experience managing external service providers, law firms, or accounting consultancy teams to drive clear project milestones and budget efficiency. Advanced financial modeling skills with the ability to turn complex state tax regulations into clear financial projections for non-tax stakeholders. Bachelor’s degree in Accounting, Finance, Economics, or related field. Compensation $120,000 – $140,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

State and local tax
Tax incentives
Indirect tax and tax exemptions
Financial modeling
Compliance management
Project management
Stakeholder management
Direct Apply
Posted 5 days ago
Whataburger

Consumer and Market Insights Director

Whataburger•Anywhere•Full-time
View Job
Compensation$140K - 200K a year

Lead consumer, customer, and market intelligence strategy and execution, turning research into growth recommendations while partnering with cross-functional leaders. | Requires a bachelor's degree and 10+ years in consumer insights, market research, or strategy, with research leadership, analytical capability, and team mentorship experience. | Welcome to Whataburger Careers! Our Flavor — Why Whataburger Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference. Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection. Your Recipe for Impact — What You’ll Do As a Consumer and Market Insights Director, you will lead the strategy and execution of consumer, customer, category, and market intelligence efforts that shape the future of Whataburger. By transforming research and data into actionable business recommendations, you’ll help leaders make informed decisions that strengthen the brand, elevate the customer experience, and accelerate growth. In this role, you’ll Make a Difference by uncovering insights that drive meaningful business outcomes, Serve with Heart by championing the voice of the consumer in every decision, Win as One by partnering across the organization to align insights with strategy, and Move Forward Boldly by identifying emerging opportunities, challenging assumptions, and helping the business stay ahead of changing consumer and market dynamics. Day-to-Day Ingredients — Responsibilities As a Consumer and Market Insights Director, you will: Lead consumer and market research initiatives that support business strategy. Translate insights into actionable recommendations and business decisions. Partner with Marketing, Operations, Finance, and Innovation leaders to solve business challenges. Oversee qualitative and quantitative research programs. Manage syndicated research, competitive intelligence, and market monitoring. Identify consumer, customer, and category trends that influence growth. Develop executive-ready presentations and strategic recommendations. Establish research methodologies, standards, and governance practices. Manage research budgets and external vendor relationships. Champion the voice of the consumer across the organization. Lead, coach, and develop Consumer Insights team members. Oversee performance management and team priorities. The Sauce — Pay & Perks As a Consumer and Market Insights Director, you will receive: Competitive Weekly Pay Relocation package provided Bonus Program 5 weeks of PTO Starting on Day One Paid Corporate Holidays Paid Parental Leave 401(k) match $1/$1 up to 4% Competitive Medical, Dental, and Vision Benefits Short-term and Long-term Disability Benefits Opportunities for Career Development and Growth Whataburger Family Foundation - Scholarship Program (dependents also eligible) and Hardship Grant Assistance Discounted Meals for You and a Guest Cell Phone Service Discounts Computer & Software Discounts Fitness / Gym Discounts Awards and recognition for all you do Retirement Celebration Program What You Bring to the Table — Required Experience As a Consumer and Market Insights Director, you must have: Bachelor’s degree or equivalent work experience. 10+ years of experience in consumer insights, market research, strategy, or related fields. Experience leading qualitative and quantitative research programs. Expertise translating research into actionable business strategies. Strong analytical, critical thinking, and problem-solving skills. Experience presenting insights and recommendations to senior leaders. Knowledge of consumer behavior, market trends, and competitive intelligence. Experience managing research budgets and vendor partnerships. Strong cross-functional leadership and influence skills. Experience leading, developing, and mentoring high-performing teams. Extra Toppings — Desired Experience As a Consumer and Market Insights Director, we prefer you to have: Experience in restaurant, retail, hospitality, or consumer-facing industries. Expertise leveraging syndicated data sources and advanced research methodologies. Experience supporting brand strategy, innovation, pricing, or customer experience initiatives. Proven success building enterprise insights capabilities and governance frameworks. Strong executive storytelling and presentation skills. Experience integrating multiple data sources into cohesive business recommendations. Advanced knowledge of customer segmentation and consumer trend analysis. Experience leading insights functions through periods of growth and transformation. Master’s degree in Marketing, Business, Consumer Research, Analytics, or a related field. Where & How You’ll Work This role is designated as remote, offering flexibility to work from your home office. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. *Eligibility rules may apply to specific benefits 300 Concord Plaza Dr San Antonio TX 78216-6903

Consumer insights
Market research
Qualitative and quantitative research
Strategic planning
Cross-functional leadership
Team management
Direct Apply
Posted 5 days ago
TIAA

Client Services Manager II

TIAA•Charlotte, North Carolina, Dallas, Texas•Full-time
View Job
Compensation$64K - 100K a year

Manage institutional client relationships, improve operations, and implement business plans for retirement benefit programs. | Requires a bachelor’s degree, 3–5 years of relevant experience, active FINRA Series 6 or 7 and 63 registrations, and a Life and Health Insurance license. | Client Services Manager II The Client Services Manager II (CSM II) works with business partners on the implementation of business plans and is responsible for structuring interaction, communication, processes and activities that deliver on business goals and increase client satisfaction. This role is responsible for increasing consistency and quality of TIAA service as it relates to administrative efficiency, operational transactions, and products especially to those client administrators with daily responsibility for the retirement benefits program. This role is critical to maintaining the client relationship, increasing plan efficiencies, growth in premium and transfers-in, new account acquisition, and asset retention. Key Responsibilities and Duties Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Serves as the primary administrative point of contact and advocate for assigned institutions. Develops holistic plan management routines that help identify plan efficiency opportunities. Proactively brings data driven insights to integrated team and institutional clients. Responds to customers' inquiries and manage issues that arise with specific products and services. Deepens relationships with plan sponsors, HR partners, and internal support teams. Works with business partners to implement business plans and structured communication process and activities that deliver on business goals. Partners with CSM I in pooled model to ensure specific administrative and operational activities are managed for institutional clients. Educational Requirements University (Degree) Preferred Work Experience 3+ Years Required; 5+ Years Preferred FINRA Registrations SRC Indicator: Series 6 or 7; Series 63 Licenses and Certifications Life and Health Insurance License (Resident State) - Multiple Issuers required Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC This role requires an active Life Insurance license; a Health Insurance license is not required Related Skills Accountability, Business Acumen, Business Development, Client Relationship Management, Commercial Mindset, Communication, Financial Markets Impact, Inspires Others, Negotiation, Problem Solving, Relationship Management, Retirement Planning Selling Anticipated Posting End Date: 2026-11-16 Base Pay Range: $63,800/yr - $99,600/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here.

Client relationship management
Operational excellence
Stakeholder communication
Process improvement
Team training
Direct Apply
Posted 5 days ago
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