UKG

Compensation

Full Description

Customer Engagement Lead strategic, consultative conversations with customer executives to uncover business challenges and present UKG Managed Services as a transformational solution. Drive executive-level positioning that highlights value realization, ROI, and operational scalability. Establish deep alignment with Sales by actively participating in AE and CAM team calls, regional sales meetings, and field events--ensuring tight integration with the teams and territories you support. Align with Sales, Product, Legal, and Operations to build compelling RFP responses, proposals, and enablement assets. Support commercial negotiations including proposal building, redlining, and pricing strategy alongside internal partners. Deliver industry insights and thought leadership that challenge the status quo and differentiate UKG in competitive sales cycles. Collaborate with Sales to forecast pipeline, identify qualified opportunities, and shape deal strategy aligned with managed services capabilities. Contribute to team quota attainment through influence-based leadership across assigned territories. 5+ years of success in selling or supporting HCM and WFM outsourcing solutions, with a proven track record in mid-market or enterprise segments (2,500+ employees). 3+ years working in SaaS HR/payroll environments with deep understanding of cloud-based service delivery, compliance, and operational scalability. Demonstrated experience influencing $1M+ annual revenue through managed services or consulting engagements, either directly or in a strategic overlay capacity. Ability to travel for onsite client meetings, strategic presentations, and demos; in-person engagement is essential to building trust and driving success in this role. Deep understanding of SaaS technology and managed services in HRMS/Payroll environments. Experience in navigating complex sales cycles and cross-functional collaboration. Familiarity with UKG or similar platforms (e.g., ADP, Ceridian, Workday, SAP, Oracle). Background in consulting, outsourcing, or enterprise solution selling. Experience in compliance, risk mitigation, and global payroll operations. Strong executive presence with the ability to influence and engage senior decision-makers. Exceptional communication and presentation skills, with a consultative and strategic mindset. Ability to operate independently, manage ambiguity, and drive initiatives with minimal supervision. High level of professionalism, confidentiality, and business ethics. Passion for innovation and continuous improvement in HR service delivery.