My Pest Pros LLC

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve issues, and support billing processes. | At least 2 years of customer service or dispatch experience, strong communication and organizational skills, proficiency with scheduling software and Microsoft Office. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a rapidly expanding, family-owned pest control company dedicated to providing top-quality services across Virginia, Maryland, and Washington, DC. We pride ourselves on our commitment to customer satisfaction, environmentally responsible pest management, and fostering a supportive work environment for our team. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the vital link between our clients and field technicians. Your role is to ensure seamless communication, efficient scheduling, and exceptional customer service to support our growing operations in Vienna, VA. What You'll Do: - You will manage incoming customer inquiries via phone and email with professionalism and empathy. - You will schedule and dispatch pest control technicians efficiently to meet customer needs and optimize routes. - You will maintain accurate records of customer interactions, service requests, and technician schedules. - You will resolve customer concerns promptly, escalating issues when necessary to ensure satisfaction. - You will collaborate with field staff to communicate updates and changes in service appointments. - You will assist in billing and payment processing as needed. - You will contribute to continuous improvement by providing feedback on customer trends and operational challenges. What You Bring: - Minimum of 2 years experience in customer service or dispatch roles, preferably in pest control or related industries. - Strong communication skills, both verbal and written, with a friendly and professional demeanor. - Proficiency with scheduling software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. - Problem-solving mindset with the ability to handle challenging customer situations calmly. Bonus Points If You Have: - Experience with pest control industry software or CRM systems. - Bilingual abilities, especially Spanish-English. - Previous experience working in a family-owned business environment. - Knowledge of local service areas in Virginia, Maryland, and Washington, DC. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly team culture in a family-owned company. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve issues, coordinate with field staff, assist with billing, and support continuous improvement. | At least 2 years of customer service or dispatch experience, strong communication and organizational skills, proficiency with scheduling software and Microsoft Office, and a customer-focused mindset. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a rapidly expanding, family-owned pest control company dedicated to providing exceptional service across Virginia, Maryland, and Washington, DC. We pride ourselves on our commitment to customer satisfaction, environmentally responsible pest management, and fostering a supportive work environment for our team. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the vital link between our clients and field technicians. Your role is to ensure seamless communication, efficient scheduling, and outstanding customer support to enhance the overall client experience. What You'll Do: - You will manage incoming customer inquiries with professionalism and empathy. - You will schedule and dispatch pest control technicians efficiently to meet client needs. - You will maintain accurate records of customer interactions and service appointments. - You will resolve customer concerns promptly, escalating issues when necessary. - You will coordinate with field staff to optimize routes and service delivery. - You will assist in billing and payment processing as needed. - You will contribute to continuous improvement initiatives within the customer service department. - You will uphold company policies and promote a positive brand image. What You Bring: - You bring at least 2 years of experience in customer service or dispatch roles. - You have strong communication skills, both verbal and written. - You are proficient with scheduling software and Microsoft Office Suite. - You possess excellent organizational skills and attention to detail. - You demonstrate problem-solving abilities and a customer-focused mindset. - You are comfortable working in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with CRM systems and dispatch software. - Bilingual abilities, especially Spanish. - Previous experience in billing or payment processing. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve issues, coordinate with field staff, assist billing, support admin tasks, and improve customer service processes. | At least 2 years of customer service or dispatch experience, strong communication and organizational skills, proficiency with scheduling software and Microsoft Office, and a positive, team-oriented attitude. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a rapidly expanding, family-owned pest control company dedicated to providing top-notch services across Virginia, Maryland, and Washington, DC. We pride ourselves on our commitment to customer satisfaction, environmentally responsible pest management, and fostering a supportive work environment for our team. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the vital link between our clients and field technicians. Your role is to ensure seamless communication, efficient scheduling, and exceptional customer service to support our growing operations in Vienna, VA. What You'll Do: - You will manage incoming customer inquiries with professionalism and a friendly demeanor. - You will schedule and dispatch pest control technicians efficiently to meet customer needs. - You will maintain accurate records of customer interactions and service appointments. - You will resolve customer concerns promptly, ensuring high satisfaction levels. - You will coordinate with field staff to optimize routes and service delivery. - You will assist in billing and payment processing as needed. - You will support administrative tasks to enhance office operations. - You will contribute to continuous improvement initiatives within the customer service department. What You Bring: - Minimum of 2 years experience in customer service or dispatch roles, preferably in pest control or related industries. - Strong communication skills, both verbal and written. - Proficiency with scheduling software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with excellent organizational skills. - A positive attitude and a team-oriented mindset. Bonus Points If You Have: - Experience with pest control industry software or CRM systems. - Knowledge of local geography in Virginia, Maryland, and Washington, DC. - Bilingual abilities, especially Spanish. - Previous experience in billing or payment processing. What We Offer: - We offer competitive salary and opportunities for growth within a supportive, family-owned company. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer ongoing training and professional development. - We offer a friendly and inclusive workplace culture. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve issues, and support billing and administrative tasks. | At least 2 years of customer service or dispatch experience, strong communication and organizational skills, proficiency with scheduling software and Microsoft Office. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a fast-growing, family-owned pest control company dedicated to providing effective and environmentally responsible pest management solutions. Serving Virginia, Maryland, and Washington, DC, we pride ourselves on exceptional customer service and community commitment. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the frontline representative for our clients, ensuring their needs are met with professionalism and care. Your role is crucial in coordinating service appointments and maintaining clear communication between customers and our field technicians. What You'll Do: - You will manage incoming customer inquiries via phone and email with a friendly and professional demeanor. - You will schedule and dispatch pest control technicians efficiently to meet customer needs and optimize routes. - You will maintain accurate records of customer interactions, service requests, and dispatch details. - You will resolve customer concerns promptly, escalating issues when necessary to ensure satisfaction. - You will collaborate with the field team to confirm appointment details and update customers on service status. - You will assist in billing inquiries and support administrative tasks related to customer accounts. - You will contribute to continuous improvement by providing feedback on customer service processes. What You Bring: - Minimum of 2 years experience in customer service or dispatch roles, preferably in pest control or related industries. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency in scheduling software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Experience with pest control industry software or CRM systems. - Bilingual abilities, especially Spanish, to support diverse customer base. - Previous experience working in a family-owned business environment. - Knowledge of local geography in Virginia, Maryland, and Washington, DC. What We Offer: - We offer competitive salary and opportunities for growth within a supportive, family-oriented company. - We offer comprehensive health benefits including medical, dental, and vision coverage. - We offer paid time off and holiday pay to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a positive and collaborative work environment where your contributions are valued. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve concerns, coordinate with field staff, assist billing, improve processes, and support office operations. | At least 2 years of customer service or dispatch experience, proficiency in scheduling software and Microsoft Office, strong communication and organizational skills, and a problem-solving attitude. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a rapidly expanding, family-owned pest control company dedicated to providing top-quality services across Virginia, Maryland, and Washington, DC. We pride ourselves on our commitment to customer satisfaction, environmentally responsible pest management, and fostering a supportive work environment for our team. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the vital link between our clients and field technicians. Your role is to ensure seamless communication, efficient scheduling, and exceptional customer service to support our growing operations in Vienna, VA. What You'll Do: - You will manage incoming customer inquiries via phone and email, providing timely and accurate information. - You will schedule and dispatch pest control technicians to service appointments efficiently. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer concerns with professionalism and empathy. - You will coordinate with field staff to optimize routes and appointment times. - You will assist in billing and payment processing as needed. - You will contribute to continuous improvement of customer service processes. - You will support administrative tasks to ensure smooth office operations. What You Bring: - Minimum of 2 years experience in customer service or dispatch roles, preferably in pest control or related industries. - Strong communication skills, both verbal and written. - Proficiency with scheduling software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. - A friendly, patient, and problem-solving attitude. Bonus Points If You Have: - Experience with pest control industry software or CRM systems. - Knowledge of local geography in Virginia, Maryland, and Washington, DC. - Bilingual abilities, especially Spanish. - Previous experience in a family-owned business environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive, family-oriented workplace culture. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!

Manage customer inquiries, schedule and dispatch technicians, maintain records, resolve issues, and support administrative tasks. | At least 2 years of customer service or dispatch experience, proficiency in scheduling software and Microsoft Office, strong communication and organizational skills. | Job Title: Customer Service Specialist and Dispatch Company Overview: My Pest Pros LLC is a rapidly expanding, family-owned pest control company dedicated to providing top-quality services across Virginia, Maryland, and Washington, DC. We pride ourselves on our commitment to customer satisfaction, environmentally responsible pest management, and fostering a supportive work environment for our team. Role Overview: As a Customer Service Specialist and Dispatch team member, you will be the frontline representative for our clients, ensuring their needs are met with professionalism and care. Your role is crucial in coordinating service appointments and delivering exceptional customer support to maintain our high standards of service. What You'll Do: - You will manage incoming customer inquiries via phone and email with a friendly and professional demeanor. - You will schedule and dispatch pest control technicians efficiently to meet customer needs and optimize routes. - You will maintain accurate records of customer interactions, service requests, and dispatch details. - You will resolve customer concerns promptly, escalating issues when necessary to ensure satisfaction. - You will collaborate with field technicians and management to communicate updates and service changes. - You will assist in billing inquiries and support administrative tasks as needed. - You will contribute to continuous improvement initiatives to enhance customer service processes. What You Bring: - You have at least 2 years of experience in customer service or dispatch roles, preferably in pest control or a related field. - You possess strong communication skills, both verbal and written, with a customer-focused attitude. - You are proficient in using scheduling software and Microsoft Office Suite. - You demonstrate excellent organizational skills and attention to detail. - You can multitask effectively in a fast-paced environment. Bonus Points If You Have: - Experience with pest control industry software or CRM systems. - Knowledge of local geography in Virginia, Maryland, and Washington, DC. - Bilingual abilities, especially Spanish, to support diverse customer base. - Previous experience working in a family-owned business environment. What We Offer: - We offer competitive salary and opportunities for growth within a supportive company. - We offer comprehensive health benefits including medical, dental, and vision coverage. - We offer paid time off and holiday pay to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a friendly, team-oriented workplace culture that values your contributions. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to careers@mypestpros.com. We look forward to hearing from you!