Brown & Brown Insurance

Lead execution and optimization of digital marketing ecosystem and MarTech strategy, driving digital transformation and managing vendor relationships. | 12+ years experience in digital marketing or related fields with proven leadership in complex environments. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Position Overview: We are seeking an experienced Director, Digital Experience & Marketing Technology (MarTech) to lead the execution, optimization, governance, and operational management of Arrowhead Intermediaries' digital marketing ecosystem. This role is responsible for translating Arrowhead Intermediaries' Digital Experience and MarTech strategy into scalable execution across website, email, marketing automation, and future digital engagement platforms. The Director will partner closely with the SVP, Strategic Distribution & Digital Experience and direct reports to operationalize customer experience initiatives, support future CRM capabilities, improve digital performance, and ensure successful delivery of digital transformation priorities. The ideal candidate will bring a strong combination of global digital marketing operations, marketing technology, website management, vendor leadership, and team development experience. A passion for building scalable processes, optimizing customer experiences, and supporting business growth through digital capabilities in a multi-brand environment is essential. Key Responsibilities: Digital Experience Operations: Lead the execution and ongoing management of Arrowhead Intermediaries' digital experience and marketing technology capabilities across web, email, marketing automation, and future customer engagement platforms. Oversee day-to-day operation and optimization of enterprise digital platforms. Support implementation of approved Digital Experience and MarTech initiatives. Partner with Technology, Data, Legal, and Compliance teams to ensure successful execution and governance. Drive continuous improvement focused on usability, accessibility, engagement, performance, and customer experience. Website & MarTech Platform Leadership: Provide operational leadership for the organization's website ecosystem, marketing technology platforms, and future digital capabilities. Manage global website operations, marketing compliance, governance, optimization, and enhancement initiatives with support from Global Website Management Lead. Manage platform governance, user adoption, training, and operational readiness activities. Support implementation and adoption of marketing technology capabilities. Coordinate platform administration, testing, training, and change management activities. Lead relationships with digital agencies, implementation partners, and technology vendors. Marketing Automation & Customer Engagement: Support the development and execution of digital communication and engagement capabilities that strengthen customer and partner experiences. Oversee email marketing operations and marketing automation programs with support from Global Email Marketing Lead. Support CRM and LLM readiness, implementation, customer journey enablement, segmentation, personalization, and lifecycle marketing initiatives as future capabilities are developed. Establish scalable processes, workflows, governance standards, and operational best practices. Ensure compliance with privacy, accessibility, and regulatory requirements. Digital Reporting, Analytics & Optimization: Drive operational reporting and performance measurement that supports informed business decisions and continuous improvement. Monitor digital marketing performance and operational KPIs. Develop reporting and insights for leadership and stakeholders. Partner with Data & Analytics teams to strengthen reporting capabilities and measurement frameworks. Identify opportunities to improve platform utilization, effectiveness, and customer engagement. Collaboration & Leadership: Cross-Functional Leadership: Collaborate with key stakeholders to ensure alignment between digital marketing initiatives, business priorities, and organizational goals. Technology & Data Collaboration: Partner closely with Technology, Data, Legal, and Compliance teams to support integrated digital experiences and future customer engagement capabilities. Team Leadership: Lead and develop Arrowhead Intermediaries' digital marketing team, including the Global Website Management Lead and Global Email Marketing Lead, while helping establish scalable operating processes, governance standards, and future team structures. Execution Leadership: Provide hands-on leadership and direction for digital initiatives, ensuring high-quality delivery while maintaining focus on operational excellence and business outcomes. Qualifications: Minimum of 12 years of experience in digital marketing, marketing technology, website management, marketing automation, or related disciplines. Experience leading digital marketing teams and managing cross-functional initiatives. Experience implementing and optimizing digital platforms in a complex, multi-brand or highly regulated environment. Experience managing agencies, vendors, technology partners, and implementation resources. Strong understanding of website management, AEO/LLM optimization, email marketing, marketing automation, analytics, customer engagement, and digital marketing operations. Working knowledge of CRM platforms such as Microsoft Dynamics 365, Salesforce, HubSpot, or similar enterprise CRM solutions preferred. Experience supporting CRM implementation, customer journey development, segmentation, personalization, and digital engagement programs preferred. Experience with Adobe Experience Manager (incl. Assets), Adobe Analytics/Customer Journey Analytics, Adobe Journey Optimizer, Adobe Campaign, or other Adobe Experience Cloud solutions preferred. Experience supporting enterprise website migrations, digital transformation initiatives, or large-scale marketing technology implementations preferred. Experience in insurance, financial services, or other highly regulated industries preferred. Strong analytical skills and ability to translate digital performance data into actionable recommendations. Why Join Us: Help shape the future of Digital Experience and Marketing Technology at a growing, innovative organization. Help establish the operational foundation for Arrowhead Intermediaries' next generation digital experience and growth enablement capabilities. Play a key role in enterprise digital transformation initiatives that will impact customers, partners, and business growth. Work alongside talented teammates across Marketing, Technology, Data, and Operations. Lead the execution of meaningful digital investments and capabilities that will help define Arrowhead Intermediaries' future customer experience. Competitive salary and benefits package. Pay Range $150,000.00 - $165,000.00 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Lead AI-powered security development strategy and manage team to reduce risk. | 10+ years cybersecurity/software engineering with 5+ years leadership and AI/ML, cloud, secure software expertise required. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director, AI & Security Development to lead one of the most strategic and forward-looking pillars within our cybersecurity organization. This leadership role will build and scale a dedicated function responsible for cybersecurity Agentic AI development, security tooling and automation engineering, data analytics and reporting enablement, while contributing to our secure development practices. This role reports directly to the Chief Information Security Officer and operates alongside leadership for Security Operations, Security Architecture, and Governance, Risk & Compliance. How You Will Contribute: * Lead a core cybersecurity capability by defining the strategy, operating model, and service offerings for AI & Security Development. * Drive development of AI-powered security agents to support detection, triage, investigation, and response. * Build and scale automation and orchestration capabilities across enterprise security technologies. * Enable security data integration, analytics, and reporting to support operational and executive decision-making. * Establish secure AI development practices and DevSecOps governance. * Partner closely with Security Operations, Architecture, and GRC. Build and lead a high-performing team. * Translate technical capabilities into measurable business value and risk reduction. Skills & Experience to be Successful: * 10+ years of experience in cybersecurity, software engineering, or related technical disciplines, including 5+ years in leadership roles. * Proven experience building or scaling automation, AI/ML, or advanced analytics capabilities. * Strong background in secure software development, cloud platforms (AWS, Azure, GCP), and API-driven systems. * Experience with security operations, detection engineering, or incident response workflows. * Ability to operate at both strategic and hands-on levels. Strong communication skills and executive presence. * Experience with enterprise AI platforms or LLM-based systems. Familiarity with AI risk management and governance frameworks. (preferred) * Experience in financial services or other regulated environments. (preferred) * Relevant certifications such as CISSP, CISM, or cloud/AI certifications. (preferred) Pay Range $210,000 - $214,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance   * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement  * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.  Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.  Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself   As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Build and maintain front-end applications, APIs, and databases to support internal technology services while collaborating with product managers and architects. | Three or more years of full-stack development experience with proficiency in Microsoft ecosystem including Azure and DevOps; Microsoft Dynamics 365 and P&C insurance experience preferred. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Program company is seeking a Full Stack Developer (.Net) to join our growing team! The Full Stack Developer (.Net) will provide internal support for technology used by the organization to enhance technology services for our internal users. In this Developer role, you will have the opportunity to contribute to ensuring business needs and performance requirements of applications are met. The role requires technical skills across a breadth of technologies. Interaction with both user communities and the technical community is required. This role will align with our Microsoft Dynamics 365 CRM. How You Will Contribute: Work with development teams and product managers to ideate software solutions. Build front-end applications through appealing visual design. Develop and manage well-functioning databases and applications. Build & manage APIs. Develop software testing to ensure accuracy, responsiveness, and efficiency. Troubleshoot, debug, and maintain software. Build applications with a responsive design. Write technical documentation. Work with other project managers, business analysts, architects, and database administrators. Understand and quickly grasp P&C insurance business logic. Work within a DevOps environment. Perform other duties as assigned. Licenses and Certifications: Microsoft development certifications (preferred) Skills & Experience to Be Successful: A degree in Information Technology or equivalent experience (preferred) Three or more years of experience as a Full-Stack Developer Experience with Microsoft Dynamics 365 (preferred) Experience in P&C Insurance industry (Preferred) Proficiency in DevOps, GIT, Visual Studio, Front-end & Back-end languages, and/or other development tools Experience with Azure SQL, App Services, API Management, PowerBI, Data Factory, Container technologies (Docker) or any other Microsoft Azure resources (preferred) Experience in Agile software development methodology Proficiency in Microsoft Office Products Ability to participate in daily meetings and work remotely. Ability to work independently, with limited required direction and guidance. Pay Range $100,000.00 - $120,000.00 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.