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Provide chairside assistance, patient care, scheduling, and administrative support in a dental office. | Certified dental assistant with knowledge of dental procedures, excellent communication skills, and experience in fast-paced environments. | $5000K-Sign-on-Bonus! Catawba Springs Dental Care is looking for a Dental Assistant to join our team. As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. More About The Role - Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment - Conduct a thorough review of the patient’s health history in order to provide quality care - Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.) - Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act - Utilize Dentrix for patient scheduling and record keeping - Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations - Manage supply and inventory levels, as well as place and expedite orders as needed - Partner with the providers and team to implement Heartland Dental systems and maximize office workflow What You’ll Gain - Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) - Front loaded education and training, providing you the opportunity to develop to your full potential - Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Minimum Qualifications - Working knowledge of dental procedures and terminology - Experience working in a fast-paced and customer-centric environment - If required under the state dental practice act, dental assistant certification and/or x-ray certification - Excellent communication and organizational skills - The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience - 1+ years of experience in a dental setting - Dentrix or other dental software experience - Dental assisting school certification Physical Requirements: - Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position - Prolonged periods sitting and standing - Must be able to lift and carry up to 45 pounds at times - Availability to attend virtual training sessions (or in-person) periodically throughout the year - As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Manage patient interactions, appointments, and administrative operations to support clinic revenue and patient experience. | Requires 1-2 years customer service or healthcare administrative experience, strong communication and organizational skills, and comfort with scheduling and EMR systems. | Overview Who is HearingLife: HearingLife is a national hearing care company and global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We help patients every day through personalized care and hearing aid devices. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. Pay: $22-$24 per hour + Monthly Commission Opportunities Benefits - PTO & Paid Holidays - Work-Life balance is VERY important to us! - Medical, dental, vision, and HSA - 401K+ Match - Maternity Leave - Short Term and Long-Term Disability coverage - Free Life Insurance - Pet Insurance - Steeply discounted Hearing Aids and Products for you and your family members. - Daycare Flex Savings Plan - Growth and development opportunities Responsibilities You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this by supporting the clinic to achieve revenue goals by attracting new patients, managing the administrative and operational functions and coordinating patient interactions and needs. Daily Tasks - Welcome all patients and maintain high level of customer service - Inbound and outbound phone calls, 50-75 per day - Schedule & confirm all patient appointments - PPI Intake and processing - Collect and verify medical insurance information for patients - Ordering and receiving office supplies - Payment processing - Hearing Aid supplies inventory management - Maintain office cleanliness - Uphold and maintain all HIPPA standards Growth Opportunities at HearingLife for Patients Care Coordinators! Comprehensive Onboarding: At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success. Hearing Instrument Specialist Apprentice Program: Learn how to be a Hearing Aid Specialist by completing clinical hours alongside a trained professional. Once completed be the provider in your own office, seeing patients and enhancing lives with hearing aid. Ask a manger about this program! District Manager In-Training Program: Learn the tools necessary to become a leader in the hearing aid industry Qualifications - Education and Experience - High school diploma or GED required; college degree preferred. - Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role. - Skills and Abilities - Strong interpersonal and communication skills (verbal and written). - Exceptional organizational skills with attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Comfortable using technology, including scheduling software and electronic medical records (EMR) systems. We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. #HearingLife_US
Design, build, and operate OSS tools, dashboards, and automations to support network operations and service assurance. | Requires 5+ years OSS engineering or related experience, strong programming skills, telecom OSS knowledge, cloud and container experience, and ability to work with NOC and operations teams. | AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience. AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers. AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam. The OSS Engineer will design, build and operate the Operations Support Systems (OSS), dashboards, data products and workflow automations that enable Network Operations to support cloud solutions and large fleets of customer-premises equipment (CPE), including broadband gateways, routers, ONTs and connected-home devices. This is a hands-on software and systems role for an engineer who understands how NOCs, service assurance, fault and performance management, device operations and service-provider support work in practice. Reporting to the Network Operations Manager, you will turn repetitive work and fragmented operational data into secure, maintainable capabilities used by the NOC, Support and Operational Excellence teams. You will partner with cloud, DevOps, firmware, QA, Database Engineering, Product and Security, while remaining close to the operators who use the tools every day. Role mandate - Own the engineering lifecycle for internal OSS tools, operational dashboards, workflow automations and integrations assigned to the role. - Translate the team’s pain points, controls and support needs into reusable, product-like capabilities—not disconnected one-off scripts. - Unify cloud, application, network, customer and CPE data into trusted operational views and actionable workflows. - Automate high-volume diagnosis, enrichment, notification, remediation, reporting and evidence-collection activities with safe controls and auditability. - Increase the capacity and consistency of Network Operations so customer and managed-device growth does not require equivalent growth in manual effort. What You Will Own OSS platform and tool engineering - Design, develop, test, deploy and maintain internal web applications, APIs, command-line tools and services for fault, performance, configuration, inventory and service-assurance use cases. - Build tool capabilities around service-provider tenants, cloud services, CPE inventory, topology and dependencies, device reachability, firmware versions, alarms, incidents and customer impact. - Apply sound software engineering practices: modular design, code review, automated tests, version control, CI/CD, release notes, rollback, telemetry and lifecycle ownership. - Assess whether to build, buy or integrate a capability; integrate commercial and open-source OSS components without creating avoidable operational complexity. Operational dashboards and data products - Create role-based dashboards for executives, the NOC, Support and service owners covering service health, incident performance, alert quality, SLA/SLO attainment, customer impact and managed-CPE fleet health. - Correlate metrics, logs, traces, events, tickets, changes, customer/tenant data and device telemetry so operators can move from alarm to scope, likely cause and next action quickly. Workflow automation and orchestration - Automate alert enrichment, deduplication, correlation, ticket creation, routing, escalation, stakeholder notification, evidence collection and operational reporting. - Measure adoption, success rate, time saved, error reduction and operator outcomes; retire fragile manual steps and low-value automations. Cloud, CPE and service-provider integrations - Integrate with cloud APIs, Kubernetes, observability platforms, ITSM systems, collaboration channels, CI/CD systems, databases, messaging platforms and customer-facing operational systems. - Use APIs, webhooks, event streams and device-management data to support onboarding, provisioning, inventory, telemetry, command execution and firmware operations across managed CPE fleets. - Understand and model the cloud-to-device service path sufficiently to distinguish application, infrastructure, network, protocol, firmware, device and customer-environment signals. - Partner with Engineering on supported interfaces and data contracts; avoid unsupported direct changes to customer-facing product systems. Operational intelligence and continuous improvement - Convert incident reviews, ticket trends, alert noise, escalations and operator feedback into a prioritized automation and tooling backlog managed with the Operations Manager. - Develop analytics for repeat incidents, chronic customers or device cohorts, change-related failures, capacity trends, knowledge gaps and automation opportunities. - Prototype anomaly detection, correlation and assisted-diagnosis approaches where they provide measurable value, while preserving explainability and human control. - Demonstrate improvements in mean time to detect, acknowledge, diagnose and recover; first-contact resolution; escalation quality; SLA performance; and hours of toil removed. Reliability, security and supportability - Operate internal OSS capabilities as production systems with availability targets, monitoring, alerting, capacity planning, backup, recovery and dependency documentation. - Implement authentication, role-based access control, least privilege, secrets management, certificate handling, audit logging, secure coding and vulnerability remediation. - Create runbooks, user guidance, support models and ownership records; train NOC and Support users and incorporate their feedback into the roadmap. - Provide escalation support for critical tool failures and automation defects, including occasional approved maintenance or incident work outside normal hours. Required Qualifications - 5+ years of experience in OSS engineering, network automation, NOC tooling, software engineering for operations or a closely related role. - Experience building OSS capabilities for service providers, broadband operators, managed-network providers or telecom equipment/software vendors. - Demonstrated experience with telecom Operations Support Systems—fault, performance, configuration, inventory, topology, service assurance or network/service orchestration—not solely open-source software. - Strong programming skills in Python, Go, Java, TypeScript/JavaScript or a comparable language, with experience delivering maintainable production applications, services or automation frameworks. - Experience building APIs, event-driven integrations, data pipelines, databases and user-facing operational dashboards. - Hands-on experience with Linux, containers, Kubernetes and a public cloud platform - Experience integrating observability, ITSM, collaboration and operational platforms using REST APIs, webhooks, message queues or event streams. - Strong understanding of software delivery practices including Git, code review, automated testing, CI/CD, release management and rollback. - Working networking knowledge including TCP/IP, DNS, DHCP, TLS, routing, APIs and systematic troubleshooting across distributed systems. - Ability to work directly with NOC , support and operations engineers , convert ambiguous operational problems into clear requirements, and measure whether the delivered capability improved the outcome. - Bachelor’s degree in computer science, engineering or equivalent practical experience. Preferred Qualifications - Experience with cloud-managed CPE such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems or similar edge devices. - Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS/USP controllers, device telemetry and remote lifecycle management. - Experience with Google Cloud Platform, Kubernetes, Terraform, Helm and Git-based CI/CD. - Experience with Grafana, Prometheus, OpenTelemetry, Elasticsearch or comparable observability and visualization platforms. - Experience with Apache Pulsar, Kafka or another messaging/streaming platform and relational or NoSQL operational data stores. - Experience integrating Jira Service Management or comparable ITSM tooling and collaboration platforms through APIs and webhooks. - Familiarity with TM Forum Open APIs, YANG, NETCONF, RESTCONF, gNMI, SNMP or other telecom/network-management interfaces. - Experience with workflow engines, low-code orchestration or event correlation, combined with the judgment to know when custom software is the better choice. - Experience applying RBAC, secrets management, certificate handling, audit logging and data-protection controls to operational tooling. - Front-end development or UX experience creating efficient interfaces for operators under time pressure. This position is fully remote within North America. Please note that we are unable to offer visa sponsorship for this role. Annual salary range: $90,000 - $150,000 Join AXON Networks! At AXON Networks, we promote equal opportunities in all our recruitment processes, ensuring non-discrimination on the basis of gender, age, origin, disability, or any other personal circumstances. We assess talent based on objective criteria and foster an inclusive and diverse working environment. axon-networks.com axon-networks.hire.trakstar.com
Manage customer service, scheduling, operations coordination, and administrative support to enhance customer experience. | 3+ years of office administration or customer service experience, strong communication and organizational skills, and ability to manage multiple priorities. | Benefits: - Bonus based on performance - Competitive salary - Opportunity for advancement - Paid time off - Training & development Customer Experience Office Manager Company: Floor Coverings International Location: 1730 5 Points Lane, Fuquay-Varina, NC 27526 Job Type: Full-Time Payscale: $50,000-$60,000 About the Role We are seeking a highly organized and customer-focused Customer Experience Office Manager to support our fast-growing flooring and home services business. This role is ideal for someone who enjoys customer service, scheduling, administrative support, and operations management in a dynamic, team-oriented environment. Experience in flooring or home improvement is a plus, but not required—paid training is provided to set you up for success. We welcome candidates with 3+ years of experience in office administration, customer service, or operations who are looking to grow in a dynamic, team-oriented environment. Perks & Benefits - Full-time, stable position with growth potential - Paid training program - Annual company convention (based on performance and goals) - Supportive, team-driven culture Key Responsibilities Customer Service & Client Management - Deliver exceptional customer service and create “raving fans” - Answer inbound calls and schedule appointments for the sales team - Follow up on sales leads and open proposals - Resolve customer concerns and ensure a positive experience Scheduling & Operations Coordination - Coordinate and schedule installations with customers and installers - Order materials and track deliveries - Communicate timelines, job updates, and expectations clearly - Manage project details using CRM systems (Salesforce preferred) - Update production schedules and job status daily Marketing & Administrative Support - Assist with local marketing efforts and community events - Support home shows and promotional activities - Help strengthen relationships within the local community Financial & Bookkeeping Tasks - Perform job costing and data entry - Maintain accurate records in QuickBooks (preferred) - Track expenses, invoices, and payments Team & Performance - Attend weekly team and performance meetings - Track and work toward weekly/monthly goals - Participate in ongoing training and development Qualifications - Must be a U.S. citizen - Experience in office management, administrative support, customer service, or operations preferred - Strong phone presence with excellent verbal and written communication skills - Highly organized with the ability to manage multiple priorities effectively - Experience with QuickBooks, CRM systems, or scheduling software is a plus - Self-motivated with the ability to work independently and take initiative - Detail-oriented with strong follow-through and accountability Meet the Owners: Gülşah and Onur are a husband-and-wife team with engineering backgrounds who recently moved to the United States to build a new life with their 12-year-old daughter, a dedicated competitive swimmer, and their cat, Lady. As a family who enjoys exploring new places, they are already looking forward to their first 2–3 day trips—starting with the ocean and continuing into the mountains whenever the opportunity allows. Adventure, curiosity, and continuous growth are values they bring into both their personal and professional lives. Professionally, Gülşah and Onur each bring more than 20 years of engineering and leadership experience from Turkey. Gülşah most recently served as an R&D Director, while Onur held the role of After Sales Director. In these positions, they led teams, managed complex operations, and drove continuous improvement within large corporate environments. When planning their move to the United States, they intentionally pursued an investment-based pathway that would allow them to build and grow a business of their own. During this journey, they discovered Floor Coverings International and immediately connected with its structured, systems-driven approach. The business model aligns naturally with their engineering mindset—combining process, quality, and customer experience in a way that reflects how they think and operate. They are excited to bring their international experience, disciplined approach, and commitment to excellence into their new role as FCI owners, and look forward to serving their local community while building a meaningful future for their famil Why Join Us? Join a growing company where you play a critical role in customer experience, operations, and business success. This is a great opportunity to build a long-term career in office management and operations within the home services industry. Apply today to join our team and grow your career in a fast-paced, rewarding environment.
Design and develop software applications translating user needs into robust systems architecture with continuous improvement. | Bachelor's degree in STEM and 5+ years experience in software design, development, and testing with proficiency in Java, Agile, and REST APIs. | American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. RESPONSIBILITIES Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement. QUALIFICATIONS Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must also include 1 year with each of the following: Agile development, Agile methodologies, Git, J2EE, Java, JavaScript, JBOSS, JDBC, Jenkins, JSON, Maven, multi-tiered systems, MVC, MySQL, Node.js, relational databases, REST APIs, Servlets, SOA Technologies, Spring, and Web Services. Telecommuting is available up to 2 days per week. Job Location: New York, NY At American Express, our culture is built on a 175-year history of innovation, shared values [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster [https://www.eeoc.gov/poster] The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI #WayUp-DNI #ZipRecruiter-DNI
Assist laboratory management and technicians with paperwork, organizing, filing, and support with test samples. | High school diploma or GED with ability to follow instructions and organize items using LIMS and Microsoft Office. | Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. We are currently seeking a Laboratory Assistant in our Lab Department at our Bakers facility in Monroe, NC. As a Laboratory Assistant you will assist laboratory management and technicians with paperwork related activities as well as organizing, filing, and support with test samples. Additional Responsibilities - Follow prescribed safety regulations. - Assist laboratory management and technicians with paperwork related activities as well as organizing, filing and support with metal test samples. - Make copies of paperwork, LWS, Test Results as needed. - Scan paperwork as needed. - Determine retention box ID from Batch in LIMS - Retrieve retention boxes, look for samples and file when returned. - File retention boxes in POD. - Organize micros on paperwork. - Make sample boxes. - Distribute orders for evaluation. - Set up micros for Beta Transus heat treat. - Print laboratory work sheets, specifications, forms as needed. - Match mechanical samples to lab paperwork. - File mechanical lab prelog packages. - Packing material for OSC - Cert paperwork to Heat File - Tracking OSC testing - Entering OSC data - Data Collection for DMB - Review prelog packets in macro and/or saw area to remove batches scrapped or diverted. - Lab Saw problem table - work with management to resolve issues. - BSO - ECI and Macro Paperwork Basic Qualifications - High School Diploma or GED Preferred Qualifications - Experience with lab planning (LIMS) and ERP systems Skills - Ability to work from instructions. Organize items in alphabetical, numerical, and LIMS sample numbers - Microsoft Office knowledge We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform. - It is ATI's policy to not provide immigration sponsorship for any of the company's positions. ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
Recruit and coordinate industry experts to support client projects and manage communications and compliance. | Bachelor's degree or equivalent, strong communication, organizational skills, and proactive problem-solving attitude. | About Us At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights. Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes. With offices in Phoenix, Raleigh, New York, London, Reading, Hong Kong, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights. For more information, visit our website. Opportunity: We are seeking motivated professionals to join our dynamic Client Management Team in Raleigh, NC in September of 2026. This role offers a unique chance to connect industry experts with clients, driving their success. You will kick off your career at VISASQ/COLEMAN with a comprehensive 12-week training program, designed to prepare you to independently work as an Associate as a member of our Client Management team. Key Responsibilities Post-Training Academy Completion: - Expert Recruitment: Recruit new experts for our network while vetting our internal database to identify the best candidates for specific project needs. - Industry Research and Expert Vetting: Use your knowledge of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for specific projects. - Coordinating Client Communications: Prioritize projects effectively while managing communications with newly recruited experts and organizing meetings between experts and clients. - Compliance and Integrity: Master compliance standards across various industry sectors and uphold these standards to ensure the integrity of all client engagements. - Networking and Research Skills: Utilize your networking skills to engage with top professionals across industries, applying critical research techniques to support informed decision-making and identify suitable experts for client projects. - Project Coordination: Manage timelines and deliverables across multiple projects while understanding client needs through tailored solutions that drive successful engagements. - Negotiation Skills: Build strong negotiation skills to advocate for optimal outcomes in expert engagements. This position offers a unique opportunity to thrive in a dynamic environment and contribute meaningfully to our clients’ success while driving your own professional growth. The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties Client Management Associates can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Client Management Associates respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate. Ideal Candidates Will Have: - A Bachelor’s degree or relevant equivalent experience. - Exceptional verbal and written communication skills. - A proactive attitude with a knack for problem-solving and adaptability. - Strong organizational skills, time management abilities, and attention to detail. - Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian) are a plus but not required. - Prior sales, recruiting, or management experience is welcomed. Note: Must be authorized to work in the United States. Why Join Us? At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer: - Competitive Compensation: Benefit from a rewarding compensation package that includes performance-based commission earnings and/or discretionary bonus, which may be awarded on monthly, quarterly or annual basis, depending on your role. - Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions. - 401K Contributions: Planning for your future? We’ve got you covered! - Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy. - Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off. - Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles. - Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career. - Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us. - Employer Provided Technology: All necessary technology will be provided to facilitate your work. - Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days. As an Associate, you will have the opportunity to launch your career in the rapidly growing market research industry, where your success is our primary focus. At VISASQ/COLEMAN, we are committed to seeing you thrive, supporting your professional development with mentorship programs and continuous learning opportunities. Our open and collaborative environment ensures every voice is heard as we work together to make insightful connections possible. Become a part of our dynamic team and build a better future—one insightful connection at a time! A Client Management Associate’s salary compensates them for all hours worked, which may vary from week to week. Client Management Associates carry an FLSA-exempt status and are not eligible for overtime pay. Equal Opportunity Employer: At VISASQ/COLEMAN, we pride ourselves on being an equal opportunity employer. Please note that all VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as part of the employment condition.
Lead product management for enterprise gateway capabilities, coordinating cross-functional teams to deliver secure, scalable data exchange solutions aligned with business and regulatory needs. | Requires 7+ years product management experience, strong leadership, healthcare or regulated platform knowledge, and ability to manage complex enterprise product roadmaps. | Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ. Overview We are seeking an experienced Product Management Senior Manager to support Enterprise Gateway, an enterprise asset that enables secure, reliable, and scalable exchange of data between Cigna/Evernorth platforms and external entities. This role is responsible for shaping product direction, managing roadmaps, coordinating delivery across cross-functional partners, and ensuring Gateway capabilities deliver measurable operational, customer, provider, and business value. The Product Management Senior Manager partners closely with engineering, Gateway operations, trading partner management, solution leadership, architecture, compliance, data, and business stakeholders to translate enterprise priorities into actionable product plans. This role supports the end-to-end product lifecycle for Gateway capabilities, including intake, discovery, prioritization, backlog alignment, release readiness, adoption, performance monitoring, and continuous improvement. This role brings strong product judgment, operational discipline, and enterprise mindset to a complex platform environment. The Senior Manager balances stakeholder needs, regulatory expectations, resiliency, modernization, cost, and delivery feasibility while helping the Gateway product team improve throughput, quality, transparency, and value realization. RESPONSIBILITIES: Product Leadership & Team Enablement: - Provide product leadership for Enterprise Gateway capabilities, helping align product owners, delivery partners, operations, and technology teams around shared outcomes. - Coach and guide product team members on product discovery, prioritization, stakeholder communication, backlog quality, and outcome-driven decision making. - Create clarity on product goals, roles, dependencies, and delivery expectations across Gateway workstreams. - Model strong product management practices while influencing teams through credibility, data, and clear decision frameworks. Product Vision, Roadmap & Strategy: - Support and evolve the Enterprise Gateway product vision and roadmap in alignment with enterprise priorities, provider connectivity, claims operations, regulatory mandates, and platform modernization goals. - Own roadmap inputs, prioritization recommendations, and sequencing decisions for assigned Gateway capabilities or workstreams. - Identify opportunities to improve Gateway resiliency, transaction visibility, attachment processing, operational reporting, automation, and stakeholder experience. - Prioritize work that improves the Gateway's ability to validate, translate, route, acknowledge, monitor, and exchange high-volume transactions across internal and external partners. - Partner with architecture and engineering to evaluate modernization opportunities, including cloud migration, data and reporting improvements, technical debt reduction, and scalable integration patterns. - Balance speed, compliance, resiliency, risk, and cost while ensuring Gateway priorities are transparent and aligned to measurable outcomes. Product Development & Delivery: - Manage the product lifecycle for assigned Gateway capabilities from discovery and intake through delivery, launch readiness, adoption, and optimization. - Translate business and operational needs into clear product outcomes, requirements, success measures, and prioritized backlog items. - Coordinate with delivery, engineering, architecture, operations, and business partners to resolve dependencies and keep work moving through planning and execution. - Ensure Gateway features and enhancements are secure, compliant, supportable, observable, and aligned with operational readiness expectations. - Use data, transaction trends, incident insights, stakeholder feedback, and performance measures to guide continuous product improvement. Stakeholder Engagement & Influence: - Build trusted relationships with Gateway operations, engineering, solution leadership, trading partner management, compliance, finance, portfolio, and business stakeholders. - Act as a product advocate for Enterprise Gateway priorities, communicating progress, risks, trade-offs, and outcomes clearly to leaders and matrix partners. - Align stakeholders around prioritization, sequencing, dependencies, release readiness, and success metrics. - Translate complex platforms, transactions, regulatory, and operational topics into clear narratives for business and technology audiences. Gateway Domain, Industry & Operational Analysis: - Develop strong working knowledge of Enterprise Gateway capabilities, including EDI transactions, trading partner exchange, attachments, acknowledgements, reporting, and downstream application dependencies. - Stay current on healthcare interoperability, EDI standards, CAQH CORE requirements, regulatory expectations, and industry trends that may affect Gateway priorities. - Use operational data, stakeholder input, and industry signals to identify product opportunities that improve reliability, experience, efficiency, and enterprise reuse. QUALIFICATIONS: - Bachelor's degree or higher strongly preferred or equivalent experience required. - 7+ years of product management, product ownership, technology delivery, platform, or operations experience, including experience leading complex cross-functional initiatives. - Demonstrated success managing product roadmaps, backlogs, priorities, and delivery outcomes in complex enterprise environments. - Experience influencing product owners, engineering teams, operations partners, and business stakeholders without relying solely on direct authority. - Experience with healthcare, EDI, interoperability, claims, provider connectivity, platform products, or regulated enterprise technology preferred. - Willingness to travel as needed (up to 25%) SKILLS & COMPETENCIES: - Strong product judgment, analytical thinking, and problem-solving skills with a data-driven mindset. - Deep understanding of product discovery, backlog management, roadmap planning, agile delivery, and value measurement. - Excellent communication, stakeholder management, facilitation, and executive-ready storytelling skills. - Ability to operate effectively in ambiguity, make trade-off decisions, and create structure across complex dependencies. - Experience driving operational efficiency, resiliency, customer or provider experience improvements, and measurable business outcomes through product solutions. - Working knowledge of enterprise platforms, data exchange, system integrations, reporting, controls, and operational readiness concepts. - Ability to partner with engineering and architecture teams to assess feasibility, technical risk, modernization opportunities, and supportability. - Clear communicator who can explain complex Gateway, EDI, platform, operational, and technical trade-offs to business and technology stakeholders. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 131,400 - 219,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Lead design and development of full-stack SaaS features and mentor engineers. | Bachelor's degree and 6+ years experience in full-stack development with proficiency in modern back-end and front-end frameworks. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. About the Role Join a team building high-quality software across the full stack—from cloud-native services and APIs to intuitive front-end experiences. You'll partner closely with product managers, designers, and engineers to shape technical direction, solve complex problems, and mentor teammates. We embrace a "you build it, you own it" culture, where teams are accountable for what they deliver from design through production support. What You'll Do Lead technical design and development of full-stack features for OEC's SaaS products Build scalable back-end services, APIs, integrations, and front-end experiences supporting customer workflows across the automotive parts and repair ecosystem Partner with architects and engineering leads to make sound, pragmatic technical decisions Facilitate design discussions, weighing trade-offs to balance quality, maintainability, and delivery Break complex work into clear, deliverable increments to drive predictable execution Write clean, maintainable, testable code and model strong engineering practices Champion secure, performant, observable, and resilient system design Leverage automated testing, code reviews, CI/CD, and operational feedback to continuously improve quality What You Bring Bachelor's degree in Computer Science, Software Engineering, or related field (equivalent experience considered) 6+ years building and shipping full-stack applications, including: A modern back-end language/framework Front-end development with React, Angular, TypeScript/JavaScript, HTML, and CSS Relational databases (PostgreSQL, MySQL, or SQL Server) Automated testing and CI/CD pipelines Strong grasp of SaaS architecture, API design, microservices, distributed systems, and cloud-native development Ability to mentor engineers and influence technical direction without formal authority Excellent communication and cross-team collaboration skills Strong prioritization and time management in a fast-paced agile environment Adaptability amid shifting business priorities A genuine commitment to owning software end-to-end Additional Requirement Comfortable attending virtual meetings with camera on What We Offer: Full benefits starting Day 1: Medical, Dental, and Vision 401(k) with company match Unlimited Flex Time Off plus 10 company-paid holidays Remote-first role with monthly communication stipend Professional development programs and tuition assistance Employee resource groups and exclusive employee discounts What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Analyze and solve frontend design challenges, create and review design documentation, and evaluate design systems and accessibility. | 3+ years experience in product design, UX, UI, or frontend engineering with strong design and technical documentation skills. | Design & Frontend Specialist Role Type: Contractor Location: Remote micro1 is seeking Design & Frontend Specialists to support a customer project focused on design, UX, and frontend technical reasoning for AI training. No prior AI experience is required. Key Responsibilities - Analyze design and frontend challenges and explain technical decisions. - Create and review design docs, research reports, RFCs, and ADRs. - Evaluate design systems, accessibility, and frontend architecture. - Analyze trade-offs, constraints, and user impact. - Synthesize complex information into clear, actionable insights. Required Skills - Product, UX & UI/Visual Design - Design Systems & Figma - JavaScript / TypeScript & React - Accessibility - Design & Technical Rationale Writing - Design Docs, Research Reports, RFCs/ADRs - Trade-Off Analysis - Analytical Writing & Complex Information Synthesis - Attention to Detail Qualifications - 3+ years of experience in product design, UX, UI, or frontend engineering. - Strong design/technical documentation and analytical writing skills. - Experience with Figma, design systems, accessibility, and modern frontend technologies.