American Express

Lead the full acquisition process within your territory, build executive relationships, and deliver tailored financial solutions to clients. | 7+ years in complex B2B or financial sales, proven success in consultative selling, strong financial acumen, and ability to influence C-suite decision-makers. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Field Sales Manager of Business Development – Middle Market Field Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. What You will Do Own the Market Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. • Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. • Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. • Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. • Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. • Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve • Conduct deep discovery conversations that uncover client pain points and opportunities. • Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. • Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win • Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. • Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. • Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) • Uphold the American Express Code of Conduct and all Sales Practice standards. • Model ethical decision-making and champion compliance in every phase of the sales process. What You Bring Experience & Achievements • 7+ years of proven success in complex B2B, commercial, or financial sales environments. • Consistent record of top-quartile performance and exceeding ambitious sales targets. • Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. • Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. • Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills & Mindset • Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. • Analytical thinker with a bias for execution and results. • Confidence maintaining success and high standards in a regulated environment. • Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. • Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. • Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. · Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Support and lead enterprise-wide risk and compliance initiatives within GMNS, ensuring effective program delivery and stakeholder coordination. | Minimum 5 years of project or program management experience in a large, global organization, with strong leadership, communication, and organizational skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Strategy, Operations & Performance (GSOP) team serves as a Center of Excellence within Global Merchant and Network Services (GMNS) business unit, focusing on enterprise-level strategy, performance management, and operational delivery. Were a fast-moving, high-impact team tackling the company’s most important priorities. The Risk & Remediation program management office (PMO) is specifically focused on driving GMNS process excellence, Legal Entity Governance, 1LOD Compliance, Data Governance and managing large risk-related initiatives for GMNS. The GMNS PMO team’s objective is to drive the successful delivery of Project Guardian—a key initiative to enhance the Operational Risk and Control Management strategy within GMNS through strong program management and deep enterprise partnerships. The successful candidate will support a high-priority, enterprise-wide program, providing global program management across key workstreams and deliverables to advance GMNS toward a more robust risk management model. This role offers exposure to multiple teams across GMNS l and the broader American Express organization. How will you make an impact in this role? The role requires strategic coordination across GMNS workstreams and business unit leaders, along with close collaboration with partners in the second line, third line, and supporting functions to uphold the highest standards of control and compliance. We are seeking a results-driven professional with a strong track record in delivering complex transformation initiatives—someone who thrives in a dynamic, high-impact environment and demonstrates exceptional leadership presence and executive engagement skills. This role offers significant visibility and partnership opportunities with senior leaders across GMNS. Additional responsibilities include: • Lead and oversee the end-to-end GMNS cross-functional workplan, ensuring timely delivery and effective oversight of all key program deliverables • Partner closely with CLM Leadership, Control Management, Legal Entity Governance, Network & Acquiring Solutions, and Second Line of Defense (2LOD) teams to drive alignment and execution • Serve as the program management function, acting as a key liaison between GMNS sponsors and workstream leads to ensure cohesive delivery of the Guardian program objectives • Provide clear, consistent communication to senior management, including progress updates, milestone tracking, and escalation of critical issues and decision points as needed • Champion change management initiatives by supporting communication strategies and engagement approaches across stakeholders • Foster organizational alignment by identifying interdependencies and developing strong linkages across teams within and outside of GMNS • Support Guardian PMO governance forums for GMNS, represent the function in enterprise-level committees (e.g., Operational Risk Management Committee), and share insights through relevant communities of practice • Establish and maintain robust protocols for documentation, ensuring all key artifacts—such as approvals and evidence of task completion—are properly captured in accordance with Enterprise PMO standards Minimum Qualifications • Highly motivated, proactive self-starter with a proven ability to provide strategic thought leadership and effectively lead complex, cross-functional workstreams • Demonstrated success operating in fast-paced, dynamic, and highly matrixed environments, with the agility to manage shifting priorities, multiple demands, and ambiguity while maintaining focus on outcomes • Exceptional program and project management skills, with strong organizational discipline and the ability to drive execution through influence and collaboration • Outstanding interpersonal and relationship-building skills, with a track record of engaging and partnering effectively with senior leaders and cross-enterprise stakeholders • Excellent verbal and written communication skills, with the ability to distill complex concepts and influence decision-making across diverse audiences • Demonstrated resilience and a positive, solutions-oriented mindset; able to navigate challenges with professionalism and composure • Minimum of 5 years’ experience in project or program management, preferably in a large, global, and matrixed organization • Flexibility to collaborate across multiple time zones, given the global scope of the role • Based in New York City with a hybrid work arrangement • Bachelors degree required and masters degree preferred. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Support enterprise-wide initiatives, coordinate leadership routines, and ensure project execution alignment. | Experience in managing complex projects, stakeholder management, and data analysis, with a preference for advanced degrees and certifications. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! How will you make an impact in this role? Title: Manager, Program Management Location: New York, NY or PHX, AZ (Hybrid) Reports to: VP, Digital Workplace Product Management Organization: Global Infrastructure / Digital Workplace, American Express Overview: American Express is seeking a highly motivated PM to support the Vice President of Digital Workplace Product Management. This role is designed for a strategic partner who thrives at the intersection of strategy and execution—helping drive business priorities, operational excellence, and leadership alignment. The Program Manager will be a core member of the Product Management Leadership Team, enabling them to maximize impact by managing business rhythms, connecting cross-functional priorities, and ensuring successful execution of key initiatives. Key Responsibilities: Strategic Partner to Leadership – Act as a trusted advisor, helping to set priorities, track progress, and ensure alignment with enterprise goals. Business Rhythm Management – Coordinate and execute leadership routines (business reviews, staff meetings, town halls), ensuring preparation, follow-up, and high-quality outputs. Cross-Functional Alignment – Connect the dots across Digital Workplace and partner teams to drive execution of enterprise-wide initiatives. Operational Excellence – Manage tasks, reporting, and key performance metrics to monitor progress and identify areas of improvement. Transparent Management - Monitors and communicates the progress of project delivery, providing regular updates to stakeholders on cost, forecast, schedule, and risk assessment Collaborator - Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives Experience: Experience in leading in a fast-paced, complex, and dynamic global environment Experience in managing/leading technology implementation projects Experience in project management and reporting tools (e.g., MS Project, Jira, Trello, Asana, Excel, Tableau) Experience in business case development Experience in data analysis Experience in stakeholder management and/or leading complex governance structures Bachelor's degree in business administration and/or comparable experience; advanced degree preferred MBA or Master's degree in Computer Science, Analytics, Information Technology and/or comparable experience; advanced degree preferred Project Management certification preferred Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead the development and deployment of large-scale marketing technology solutions, collaborating with cross-functional teams, ensuring high-quality releases, and driving innovation. | Extensive experience in SaaS product engineering, strong knowledge of Adobe platforms, and leadership in large-scale software projects, with excellent communication skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The U.S. Consumer Services and Enterprise Digital & Data Technology Team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology (Adobe), enterprise communications, travel and lifestyle, and automation. The Marketing Transformation team is part of USCDT, employs a ground-breaking focus with development responsibilities for customer & marketer facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team leads the technology strategy and engineering delivery of marketing activities, campaigns, and management of marketing assets. This position works closely with the Product and Business teams to craft, develop and support critical components and platforms for majority of Marketing products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system. The ideal candidate is required to be accomplished in the development and deployment of complex software solutions using Adobe’s Workfront, AEM and AEP platform. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the Adobe platforms & connectivity with Enterprise systems. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms. This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! Job Responsibilities: · Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex · Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups) · Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and align with regulatory requirements. · Partner with peers in technologies to find opportunities for code sharing, common services, joint development, etc. · Keep up with the latest industry research and emerging technologies to ensure we are appropriately demonstrating new techniques and capabilities. · Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc. · Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward. · Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence. · Lead teams in iterative product development using lean principles. · Passion, energy, personal accountability, and a desire to lead others to excellence. · Build and demonstrate strong relationships with business and Technology partners. · Drive strategic change in tools and process. · Deep appreciation for the importance of elegant solutions to Technical challenges. · Consistently question assumptions, challenge the status quo, and strive for improvement. · Never settle for being “good enough”. Qualifications · Extensive background in Software Product Engineering and Computer Science · 10+ years of demonstrable experience building and deploying large scale products on SaaS platforms (Adobe) · Strong Experience in Agile development, code review, Workfront, AEM Assets & AEM Sites (Cloud), AEP Platform (AJO), Python, Google Big Query, Rest API, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services. · Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments. · Strong understanding and experienced in CICD and DevOps · In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred · Knowledge of American Express Marketing & Data platforms a plus · The ability to communicate complex technical concepts clearly and concisely to non-technical individuals · Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus. · Hands on experience with technology planning and road mapping · Proven track record to lead problem analysis and resolution · Bachelor’s Degree in Computer Science, Computer Engineering or Information Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Manage and grow a portfolio of strategic merchants by developing deep relationships, providing tailored solutions, and driving revenue growth. | Proven success in account management, sales, and portfolio planning with strong communication, negotiation, and analytical skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Building lasting relationships is at the heart of our business and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex. This Senior Client Manager (CLM) position is responsible for managing a portfolio of approximately 75 merchants in both B2B and B2C industries generating over $1 billion in annual American Express charge volume. These are well-known companies that reside in industries such as construction, technology, manufacturing, restaurant, hospitality, and retail. With an emphasis on growing B2B partnerships with our merchants and suppliers, responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity. This includes establishing deep, mutually beneficial relationships with the merchants and driving profitable incremental revenue. By understanding the needs of the merchant, industry trends, and aligning AXP capabilities, CLMs serve as consultants to develop and sell customized Amex solutions that help merchants improve operational efficiencies, drive incremental revenue growth, and identify future opportunities. Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you someone who knows how to drive significant business results and new partnerships? Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused? If so, this role is for you. In this role, specific responsibilities are to: • Manage a portfolio of approximately 90 strategic cross industry merchants located in Virginia, DC, Maryland, and West Virginia • Establish and build strong relationships through consistent in-person and virtual interaction with merchants regarding their business model, industry, marketplace, etc. • Elevate, deepen, and broaden C-Level, Finance, Treasury, Sales and Marketing Relationships within portfolio with focus on leveraging those relationships to drive revenue for Amex. • Identify and expand existing business relationships, close acceptance gaps with Merchants, and develop strategic portfolio / account plans. • Provide proactive consultation to drive business growth and improve customer satisfaction. • Develop and execute strategic account plans to grow Amex revenue, market share and increase profitability. • Increase Amex relevance by consistently and effectively communicating the value story. • Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline. • Build and leverage relationships with internal network to efficiently execute against account growth plans. • Increase Merchant Satisfaction (NPS score). Qualifications: • Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio. • Demonstrate a great sense of curiosity to generate ideas, problem-solve, and to identify new opportunities for business growth • Ability to influence others and work collaboratively across Amex teams to ensure seamless integration with key partners in Pricing, Risk, Operations, Payments Consulting and Legal • Must be highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously both autonomously and as part of a team. • Ability to collaborate and work effectively at all levels with a proven ability to influence without direct authority. • Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach. • Excellent financial skills, strong qualitative and analytical skills, and the ability to prepare financial analysis in order to support value propositions and support growth proposals. • Strong negotiation, influencing and collaboration skills are required. • Highly customer focused, a self-starter and a results-driven individual. • Ability to articulate value proposition and connect it to the customer’s business model. • Strong presentation/negotiation skills and the ability to build rapport and credibility. • Proven success of influencing and collaborating with C-level decision makers. • Excellent oral/written communication and be proficient in MS Office applications. • Minimum of 5 years of proven success in account management/sales and portfolio planning preferred. Ability to communicate frequently, candidly, and clearly. Ability to listen and adapt/pivot approach. • Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred. • Position is Virtual and the candidate must reside in DMV area where most of the merchants in the portfolio are based, with willingness to travel to southern VA and West Virginia. • Educational requirement: Minimum of a college degree, MBA preferred. Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.

Manage and coordinate project and change initiatives within the Internal Audit Group, ensuring alignment with organizational goals and standards, and act as a change lead for process improvements. | Bachelor's degree, 3+ years in audit, risk, or compliance, strong knowledge of project and change management frameworks, and effective communication skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Internal Audit Group (IAG) plays a critical role within Amex with our mission to protect and enhance the overall organization. We are committed to continuous improvement with our Winning Aspiration to be a world class internal audit function that: Leverages data and analytics to expand the breadth, depth, and quality of assurance. Delivers valuable risk insights that challenge the status quo and leverages external perspectives. Develops great leaders who can influence and inspire. Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analytic capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. How will you make an impact in this role? The Manager, Project & Change Management within the Audit Department plays a critical role in managing change initiatives within IAG. This role will be responsible for the governance process for audit change initiatives including establishing and directing overall project management practices. The role serves as a central coordinator for change management between Professional Practices, the Audit Teams and the Company’s Project Governance function. This role will also act as a change lead for leading certain change initiatives. This is an exceptional opportunity for you to showcase and further expand your project and change management skills, internal audit skills, and ability to influence positive change! This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! Key Responsibilities: • Support the implementation of IAG’s project and change management plans in alignment with organizational goals and company project management standards. Ensure deliverables are completed on time and within scope. • Use IAG’s established project and change management frameworks, tools, and methodologies to manage stakeholder communications, training plans, and the rollout of change initiatives. • Serve as a primary point of contact for coordinating project and change activities between Professional Practice change leads, Audit Team change leads, and the Company’s Project Governance function. • Identify potential risks and issues impacting project or change outcomes, and work with senior leaders to develop and implement mitigation plans. • Maintain dashboards and performance reports to communicate progress, key risks, and benefits to IAG management and relevant stakeholders. • Contribute to the adoption of new technologies, agile practices, and digital tools that improve project and change management efficiency and effectiveness. • Act as the change management lead for designated audit process improvement projects, managing implementation activities and stakeholder engagement. Minimum Qualifications: • Bachelor’s degree required • 3+ Years experience in audit, compliance, risk management consulting or within the financial services/banking industry with knowledge of financial and banking regulations • Strong knowledge of change and project management frameworks with demonstrated experience leading project and/or change management processes. • Strong and effective written and verbal communication skills • Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities Preferred Qualifications: • Experience working within an internal audit department or second-line risk/control function. • Familiarity with audit methodologies and audit management systems. • Strong analytical, problem-solving, and program management skills. • Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus. • Ability to thrive in a dynamic, fast-paced, and evolving environment. • Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) preferred. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Provide administrative support including calendar management, communication facilitation, document handling, and task coordination to support senior management and team members. | Excellent communication, strong organizational skills, proficiency with virtual collaboration tools, adaptability, and ability to maintain confidentiality. | American Express is seeking a highly motivated and detail-oriented Virtual Assistant to join our remote team. As a Virtual Assistant, you will play a crucial role in supporting the efficient operation of various tasks and projects. This is an excellent opportunity to work with a prestigious company known for its commitment to excellence and innovation. Key Responsibilities: • Administrative Support: Provide comprehensive administrative assistance to senior management and team members. • * Calendar Management: Efficiently manage and organize schedules, appointments, and meetings. • * Communication: Facilitate effective communication within the team and with external stakeholders. • * Document Handling: Handle confidential documents with discretion and ensure accurate record-keeping. • * Task Coordination: Assist in coordinating tasks and projects, ensuring deadlines are met. • Required Skills: • * Communication Skills: Excellent written and verbal communication skills. • * Organization: Strong organizational and multitasking abilities. • * Tech Proficiency: Comfortable with various virtual collaboration tools and office software. • * Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. • * Confidentiality: Maintain strict confidentiality with sensitive information. • How to Apply: If you are a proactive individual with a passion for administrative excellence and want to contribute to the success of a globally renowned company, we invite you to apply for the Virtual Assistant position at American Express. Join us at American Express, where your skills and dedication will make a meaningful impact on our continued success. We look forward to welcoming you to our team of professionals dedicated to delivering outstanding service and innovative solutions.

Manage administrative tasks, coordinate schedules, support virtual meetings, and maintain communication and data organization to ensure smooth business operations. | Proven virtual assistant experience, exceptional organizational and multitasking abilities, strong communication skills, proficiency with virtual collaboration tools, attention to detail, and discretion with confidential information. | As a Virtual Assistant at American Express, you will play a pivotal role in supporting the efficient operation of our dynamic team. Your responsibilities will include managing administrative tasks, coordinating schedules, and providing essential support to ensure seamless business operations. Key Responsibilities: • Administrative Support: Handle a wide range of administrative tasks, including but not limited to managing emails, scheduling meetings, and organizing documentation. • * Calendar Management: Coordinate and manage schedules for team members, ensuring optimal utilization of time and resources. • * Communication: Serve as a point of contact between team members, clients, and external stakeholders, maintaining clear and effective communication channels. • * Data Management: Assist in the organization and maintenance of data, ensuring accuracy and accessibility. • * Task Coordination: Collaborate with team members to ensure tasks are completed efficiently and deadlines are met. • * Virtual Meeting Support: Facilitate virtual meetings, manage logistics, and provide technical support when necessary. • Required Skills: • * Proven experience as a Virtual Assistant or in a similar administrative role. • * Exceptional organizational and multitasking abilities. • * Strong communication skills, both written and verbal. • * Proficient in using virtual collaboration tools and office software. • * Detail-oriented with a focus on accuracy and quality. • * Ability to handle confidential information with discretion. • How to Apply: If you are a proactive and detail-oriented individual with the skills and experience required, we invite you to apply for this exciting opportunity at American Express. Please submit your resume and a cover letter detailing your relevant experience.

Provide comprehensive administrative support including scheduling, communication management, task coordination, research, and data analysis to support organizational efficiency. | Proven virtual assistant or administrative experience with strong organizational, multitasking, communication skills, tech-savviness, and ability to handle confidential information. | We are seeking a highly skilled and motivated Virtual Assistant to join our team at American Express. This is a work-from-home opportunity, offering the flexibility to contribute to the success of a prestigious company from the comfort of your own space. Responsibilities: • Provide comprehensive administrative support to executives and teams within the organization. • * Manage and organize schedules, appointments, and virtual meetings to ensure optimal time management. • * Handle communication on behalf of the team, responding to emails and inquiries promptly and professionally. • * Coordinate and execute various administrative tasks, contributing to the overall efficiency of operations. • * Assist in research and data analysis to support decision-making processes. • * Maintain confidentiality and handle sensitive information with utmost discretion. • Required Skills: • Proven experience as a Virtual Assistant or in a similar administrative role. • * Exceptional organizational and multitasking abilities. • * Proficient in time management, ensuring tasks are completed efficiently. • * Strong communication skills, both written and verbal. • * Tech-savvy with expertise in virtual collaboration tools. • * High level of confidentiality and discretion in handling sensitive information. • How to Apply: If you possess the skills and experience required for this Virtual Assistant role at American Express, please submit your resume and a cover letter detailing your relevant qualifications. Ensure to highlight your previous experience in a virtual or administrative capacity. Company Details: • * Company Name: American Express • * Job Title: Virtual Assistant • * Work Arrangement: Work From Home • Learn more about American Express and apply for this position here. American Express is an equal opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds and experiences.

Drive new merchant acquisition and enablement by structuring innovative deals and collaborating with internal teams to expand B2B coverage and charge volume. | Requires 5+ years outside sales experience, strong negotiation and financial skills, ability to build consensus with internal stakeholders, and proficiency with Salesforce.com. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance. The Manager of Business Development (MBD) is a direct sales position on the Midwest District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities. Minimum Qualifications • Track record of conceiving, structuring, selling in, and implementing creative, innovative deals • Ensures proper business process, conduct and compliance controls and adherence • Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners • Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects. • Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points • Excellent communication skills, both written and verbal. Strong executive presence. • Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects. • Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction. • Bachelor’s degree and 5+ years of successful outside sales experience. • Proficiency with Salesforce.com an asset. • Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process. Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead training and change management for a large-scale cloud migration program by developing training roadmaps, engaging stakeholders, delivering training content, and measuring adoption. | Bachelor's degree with 8+ years in instructional design or enterprise transformation, strong communication and stakeholder skills, Agile experience, and familiarity with BI tools and documentation platforms. | You Lead the Way. We've Got Your Back At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. How will you make an impact in this role. The Senior Manager, Digital Product Ops, will lead the training and change management efforts for the ongoing Lumi program to onboard enterprise data and users to the Google cloud. This role is responsible for conducting training needs assessments, engaging stakeholders, developing and executing training roadmap, measuring the adoption of training, and leveraging new technologies for content creation while supporting colleagues and leaders throughout the migration process. The ideal candidate will serve as a strategic advisor to the leadership team and a champion for user education and adoption. Primary Responsibilities: Develop and implement a comprehensive training roadmap tailored to program objectives, timeline, and scope Conduct needs assessment to identify training needs across affected teams, user groups, and business processes Partner with product and engineering teams, business units, and support teams to design, develop, and support the training program Simplify the user experience to identify required training based on user persona/needs Mentor training instructors and track delivery of instructor-led training across businesses Coordinate with "train the trainers" or change agents within impacted business units and create new change agents to accelerate training delivery and platform adoption Develop short and interactive learning videos for various product capabilities Identify potential risks and resistance points and develop mitigation strategies Design and deliver clear, targeted promotions and newsletters to build awareness of training offerings and other learning resources Develop job aids, FAQs, and support learning resources to facilitate user adoption Define and track training key performance indicators (KPIs) to measure user engagement and readiness for onboarding to the cloud platform Gather feedback from end users, using insights to adjust training roadmap Leverage GenAI technologies to enhance training content and delivery Minimum Qualifications: Bachelor's degree required; Master's degree preferred. 8+ years of experience in instructional design, enterprise transformation. Leading training and change management for large-scale technology programs Preferred Qualifications: Strong communication, facilitation, problem-solving, and stakeholder management skills. Experience in the Scaled Agile Framework, an Agile mindset, and an ability to embrace new opportunities, ambiguity, and change. Ability to thrive in a fast-paced environment with competing priorities. Ability to challenge the status-quo and drive innovation. Experience with BI Tools and Tableau Experience with documentation updates within Gibhub Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead privacy risk management and integration across business units, support privacy embedding in operations and products, and partner with stakeholders for compliance and audit readiness. | Bachelor's degree, 5+ years in privacy risk management or oversight, knowledge of privacy regulations, preferably with financial services experience and relevant industry credentials. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Description: The Sr. Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data. Primary Responsibilities: Assist with embedding privacy into daily operations, design, products, and processes Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units Partner across second and third lines of defense to align controls and audit readiness Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits The successful candidate should be able to and or have: High degree of organization, individual initiative and personal accountability and resiliency Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment Proven ability to manage multiple demands successfully within a matrixed organization Track record of creating and leading strong cross-functional teams Enjoy solving large and complicated problems Ability to maintain a positive, can-do' attitude Required Qualifications: Bachelor's degree in business, management, or a related field 5+ years of experience within a Privacy risk management or oversight function Preferred Qualifications: Advanced Degree Industry credentials (e.g., IAPP) Demonstrable knowledge of either the GDPR, CCPA or GLBA Knowledge of non-US/European Privacy and Privacy adjacent regulations Prior Financial Services or Banking Industry experience Prior experience with privacy-related processes across an Enterprise or local level for a financial services company Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information Prior experience using enterprise-thinking to quickly identify areas of improvement Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Drive direct sales to high-value B2B prospects, develop innovative deal structures, collaborate with internal teams, and expand merchant acceptance of American Express cards. | Requires 5+ years of outside sales experience, strong negotiation and communication skills, financial analysis capability, proficiency with Salesforce preferred, and valid driver's license. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance. The Manager of Business Development (MBD) is a direct sales position on the NY/NJ District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities. • Track record of conceiving, structuring, selling in, and implementing creative, innovative deals • Ensures proper business process, conduct and compliance controls and adherence • Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners • Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects. • Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points • Excellent communication skills, both written and verbal. Strong executive presence. • Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects. • Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction. • Bachelor’s degree and 5+ years of successful outside sales experience. • Proficiency with Salesforce.com an asset Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process. Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Accurately input, update, and maintain data within company systems while ensuring confidentiality and meeting deadlines. | High school diploma or equivalent, proven data entry or administrative experience, proficiency in typing and Microsoft Office, strong attention to detail, and ability to work independently and in teams. | American Express is offering remote data entry opportunities, welcoming candidates with no degree requirement. In this role, you will be responsible for accurately entering, updating, and maintaining data within company systems. Ideal for detail-oriented individuals, the position offers a flexible work-from-home schedule and competitive pay. Basic computer skills and a commitment to accuracy are essential. This is a great opportunity to join a reputable company and develop your professional skills from the comfort of your home. Job description American Express is offering Remote Data Entry Jobs with no degree required, making it a great opportunity for entry-level candidates. In this role, you will manage data entry tasks, update records, and maintain accuracy across various systems, all while working from home. This flexible position is ideal for those seeking remote work with a reputable company. Full training is provided, allowing you to build essential skills without prior experience. Join American Express and start your career in data management from the comfort of your own home. American Express is seeking detail-oriented individuals to join our remote data entry team. As a Data Entry Specialist, you will be responsible for accurately inputting and updating information into our systems. This position offers a great opportunity for individuals seeking flexible remote work without the need for a degree. Salary: Competitive hourly rate, commensurate with experience. Responsibilities: Input and update data with a high level of accuracy and efficiency. Maintain confidentiality and adhere to data security policies. Collaborate with team members to ensure data integrity and consistency. Complete tasks within specified deadlines. Duties: Enter customer information, financial data, and other pertinent details into databases. Review and verify data for errors or discrepancies. Organize and maintain electronic files and records. Assist with special projects and tasks as needed. Requirements: High school diploma or equivalent. Proven experience in data entry or related administrative roles. Proficiency in typing and data entry skills. Strong attention to detail and accuracy. Ability to work independently and in a team environment. Excellent communication and organizational skills. Familiarity with Microsoft Office and data management software. Benefits: Flexible remote work schedule. Competitive compensation package. Opportunities for career growth and development. Comprehensive training and support. Employee discounts and perks. Health, dental, and vision insurance options. Retirement savings plan. Paid time off and holidays. Join American Express and become part of a dynamic team dedicated to delivering exceptional service and driving success through accurate data management.

Manage and grow a customer base through face-to-face prospecting, pipeline management, client solution development, negotiation, and compliance adherence within a defined territory. | Bachelor’s degree preferred, 5-7 years of excellent sales experience with proven new business wins, quota achievement, consultative selling skills, and experience in a highly regulated industry. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Role Objective: The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions is required with prospects and clients. Job Responsibilities: Prospecting (30 – 40% of time) ▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities ▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs ▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients Pipeline management (10 – 20% of time) ▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M) ▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects Client solution (10 – 20% of time) ▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement ▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360) Negotiate and close (10 – 20% of time) ▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions ▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume Compliance (100% of time) ▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills: Account management & pipeline management: ▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities Consultative selling: ▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value Closing: ▪ Overcomes objections and resistance to proposed solutions with key client decision makers Influence & persuasion: ▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services Demonstrating value: ▪ Proactively and consistently demonstrates the value of partnering with American Express Results focus: ▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge: ▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes: ▪ High learning agility ▪ Intellectually curious ▪ Collaborative and growth mindset ▪ Personal accountability ▪ Compliance focused Experience: ▪ Bachelor’s degree preferred ▪ Excellent sales experience, 5 - 7 years minimum ▪ Proven experience winning new business relationships ▪ Experience achieving sales quota and goals through multiple product offerings ▪ Experience in a highly-regulated industry Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manage and grow a sales territory through face-to-face prospecting, pipeline management, client solution development, negotiation, and compliance adherence. | Bachelor’s degree preferred, 5-7 years sales experience with proven new business wins, consultative selling skills, ability to manage pipeline and close deals, and willingness to travel 25-50%. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Role Objective: The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions is required with prospects and clients. Candidates must reside near one of the following territories: Boston, MA or Providence, Rhode Island Job Responsibilities: Prospecting: (30 – 40% of time) • Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities • All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs • Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients Pipeline management: (10 – 20% of time) • Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M) • Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects Client solution: (10 – 20% of time) • Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement • Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360) Negotiate and close: (10 – 20% of time) • Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account • Development to nurture, assess and further expand relationship and volume Compliance: (100% of time) • Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills Account management & pipeline management: • Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities Consultative selling: • Effectively identifies client needs to configure solutions that address client requirements and deliver value Closing: • Overcomes objections and resistance to proposed solutions with key client decision makers Influence & persuasion: • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services Demonstrating value: • Proactively and consistently demonstrates the value of partnering with American Express Results focus: • Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge: • Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes: • High learning agility • Intellectually curious • Collaborative and growth mindset • Personal accountability • Compliance focused Experience: • Bachelor’s degree preferred • Excellent sales experience, 5 - 7 years minimum • Proven experience winning new business relationships • Experience achieving sales quota and goals through multiple product offerings • Experience in a highly-regulated industry Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Lead strategic partnerships, manage complex projects, drive operational efficiency in design product development, and mentor junior team members. | 5+ years in design operations or related roles with experience managing cross-functional teams, scaling processes, strong communication skills, and proficiency with collaboration tools. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Team The Enterprise Design & Research Team is a global team of highly talented multi-disciplinary designers, researchers, writers, and operations managers. We are embedded within the Enterprise Technology Services organization and work in close partnership with our digital product management organization. We lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push, and offer a vibrant and collaborative work environment where partnership and innovation thrive. Our Design Operations colleagues play a critical role in building the best colleague experience for Design, so that they can play a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale. About the Role This role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment. As a Senior Design Operations Manager you report directly to Director, Design Operations and provide strategic support to ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across critical Card Product initiatives that shape the future of Core Membership Experience Design. What You’ll Do • Builds new strategic partnerships and cultivates existing partnerships with stakeholder and/or third parties • Establishes and nurtures cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs • Leads the management of complex or high-profile projects and programs with diverse stakeholders and/or third parties • Applies expertise to routinely inform leadership/peer decision making and operational priority • Tracks key deliverables for each delivery cycle and ensures larger products and design roadmaps are aligned and on time • Makes informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships • Elevates our practices by defining and implementing scalable frameworks and metrics that support and inform business goals • Evolves tools and training methods to enable adoption of processes and adherence to standard methodologies across the team • Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps • Leads/Mentors/Coaches junior members of the [Design/Research] operations team What You’ll Bring • You have 5+ years of experience in design operations, digital program management, or related roles—preferably in enterprise or agency environments. • You are an experienced facilitator of collaboration among partners and teams leveraging design thinking and workshop methodologies • You are experienced managing multiple projects and complex initiatives involving cross-functional teams • You have worked with and helped mature design, product, or engineering organizations, or partnered directly with design, product, or engineering in such an organization • You have defined and scaled new processes that have measurable impact to team health and maturity • You have strong written and verbal communication and are able to document and share processes and activities in an engaging and contextual way • You have matured your skillsets and help others learn how to develop theirs • You are proficient in using tools such as Airtable, Jira, Confluence, Slack, Mural, and Figma Why Join Us You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage. You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage. Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Provide comprehensive administrative support to multiple VPs including calendar management, travel coordination, expense processing, and liaison with IT helpdesk. | Previous administrative experience, strong organizational and communication skills, ability to manage multiple priorities, proficiency in Microsoft Office, and discretion handling confidential information. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Executive Administrative Assistant will provide comprehensive support to up to three Vice Presidents within the TRIS Organization. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Require seamless collaboration across a wide range of business partners both inside and outside of American Express. Key Responsibilities: • Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency. • Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain distribution lists. • Prepare for meetings by coordinating conference rooms, food, and logistics as necessary. • Prepare, review, and process expense reports in compliance with company T&E policies. • Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, and relevant contact information. • Process Ariba Buyer orders and other invoices. • Liaise with IT helpdesk for technical support as needed. • Support special ad hoc projects as assigned. • Managing e-mails and correspondence in a timely manner. • Assisting with timekeeping and payroll duties. Minimum Qualifications • Previous experience in a wide range of administrative tasks. • Ability to work under pressure, with tight deadlines and with strong attention to detail. • Excellent organizational, administrative, and interpersonal skills. • Proficiency in managing complex calendars and coordinating meetings with internal and external parties. • Expertise in planning and arranging domestic and international travel. • Strong sense of integrity, capable of handling confidential and sensitive information with discretion. • Self-starter with the ability to work independently. • Exceptional written and verbal communication skills. • Attention to detail and ability to follow up in a timely manner. • Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues. • Positive, solution-oriented attitude and reliability. • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Preferred Qualifications • Proficiency in American Express applications, including but not limited to Concur Expense Management, Ariba Buyer, MyInfo, Payroll • Proficiency in American Express applications, including but not limited to Concur Expense Management, Ariba Buyer, MyInfo, Payroll Salary Range: $24.05 to $48.10 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6%25 Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manage product operations for big data platform migration, collaborate with business and technology partners, and drive project delivery and adoption of new data solutions. | Bachelor's degree in Computer Science or related field with 4+ years of experience in big data, cloud, and digital product initiatives, plus knowledge of data management and platform architecture. | At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Are you up for a challenge? Do you want to join a dynamic, innovative, forward-looking team with key technology partners? Are you familiar with agile? Love to improve processes and drive automation to reduce inefficiencies but also drive additional value. Then this could be the role for you! The Enterprise Data Products (EDP) organization is part of the American Express Technology Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users. We are looking for multiple Product Operational Managers across different work streams – Cornerstone, BI and Lumi. This role works closely with Business, Technology, and Infrastructure partners to address Initiatives across the enterprise, as well as adoption of training users onto Lumi. Responsibilities: Function as the primary point of contact with business partners to help identify, prioritize and resolve requirements and/ or issues to help drive migration/enablement on new Google Big Data platform Collaborate with cross-functional partners across multiple lines of businesses to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision Strong analytical skills and business acumen with a focus on project management strategies and driving the delivery of projects in support of migration off legacy platform Works well in a team environment or as an individual, has a natural curiosity to identify and solve problems through strong thought leadership and driving priorities Self-starter that can identify and drive opportunities to ensure timely delivery of projects in conjunction with business partners and alignment with capability teams. Demonstrates the ability to successfully manage multiple priorities under pressure Ability to come up with consider a variety of solutions to come up creative solutions for problems. Ability to work with multiple product owners to ensure timely delivery Qualifications: Bachelor’s degree in Computer Science, Engineering, Technology or a related field, with a minimum of 4+ years experience in delivering large scale Big Data, Cloud and Digital product initiatives Experience in data management solutions, including ETL, data warehousing, data ingestion, metadata management, data security and governance. Prior hands-on technology exposure will be a strong plus. Knowledge of big data platform architecture, data management and newer developments in the industry Highly organized and self-motivated individual who can combine problem-resolution, ability to influence decisions and critical thinking to apply a business lens to design customer-obsessed solutions. Prior exposure to working in a Cloud based environment and/ or the payments industry is an added plus Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manage all project management activities within the Paid Search Enablement Team including stakeholder liaison, deliverables, timelines, and governance processes. | Detail-oriented with project management experience, stakeholder management skills, strategic thinking, and preferably performance marketing or paid search knowledge. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. We are looking for a project management analyst to join the newly formed Paid Search Enablement Team. The enablement team is responsible for all paid search activation and management within the US market. A critical part of the US acquisition strategy. This role will assume responsibility for all areas of project management within the team. This includes liaison with stakeholders, setting up and managing deliverables and associated timelines, managing internal programs related to both performance marketing and control and compliance. You will play a key role in shaping cross team thinking and driving paid search innovations. Enacting strategies and tactics both within and outside the team. This is a fantastic opportunity to put your own stamp on a new function within the team as well support a highly visible, key project with AMEX. This is an individual role within the team, reporting to the director. Key Responsibilities: Originate and own all project management requirements within the team Lead stakeholder management within team, with other internal stakeholders and externally as required Create Strategic project planning documentation and processes Support managers and directors within the team to realize team goals Initiate new ideas and processes to improve governance and work within the team Manage Risk, procurement and QA processes required within the team Measure performance against goals Qualifications: Detail-oriented with solid organizational and time management skills Strategic thinking and the ability to clearly plot out paths to success Track record of delivery against goals Experience of managing stakeholders in a matrix environment Excellent oral and written communication skills including presenting to peers and senior management. Problem solving. The ability to solve issues that may arise under your own initiative Performance marketing or paid search knowledge a plus Relevant project management qualifications or experience Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions