American Express

Lead and manage the CRA service program, develop community partnerships, oversee data and reporting, and ensure regulatory compliance. | Experience in community engagement or CRA programs, understanding of CRA regulations, project management skills, and ability to collaborate with diverse stakeholders. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Through its Center for Community Development (CCD), American Express National Bank’s overarching goal is to maintain a leadership position in financing, investing, and facilitating community development activities within our assessment area and beyond. CCD is hiring a CRA Service Program Manager. This role offers a dynamic opportunity to lead the strategy, execution, and evaluation of American Express National Bank’s Community Reinvestment Act (CRA) service initiatives. The position is responsible for advancing the Bank’s CRA service goals through strategic planning, cross-functional coordination, regulatory alignment, and community engagement. The successful candidate will own the full lifecycle of the CRA service program — from program design and volunteer engagement to documentation and regulatory examination readiness. The CRA Service Program Manager will report to the Director of Community Development and provide leadership in developing service strategies that drive measurable community impact and regulatory performance. Lead and own the AENB CRA Service Program, including strategic planning, development, and execution of service initiatives that align with CRA requirements and Bank priorities. Serve as a subject matter expert (SME) on CRA service eligibility and regulatory expectations, ensuring activities meet the technical standards for qualified community development service. Develop and maintain relationships with nonprofit and community-based organizations to identify high-impact service opportunities and strengthen community partnerships. Oversee and guide board and committee placements to ensure alignment with CRA goals, while supporting colleague engagement and leadership development. Manage the CRA service data lifecycle, including intake, validation, analysis, and reporting of volunteer service activities to ensure regulatory accuracy and audit readiness. Lead preparation of documentation materials for CRA examinations, Presentation at CRA Committee meetings, and senior management reviews. Oversee third-party vendors and technology platforms supporting service reporting and community engagement, ensuring timely and high-quality outcomes. Advise leadership on emerging CRA trends, regulatory updates, and strategic opportunities to enhance service performance and community impact. Contribute to the overall operations of the Center for Community Development, including participation in compliance testing, audits, and strategic planning initiatives. Support and coordinate management of CRA Grant Program. Minimum Qualifications Demonstrated experience managing or leading community engagement or CRA-related programs, preferably in a financial institution or regulatory environment. Strong understanding of CRA regulatory frameworks and technical requirements for qualified community development services. Expertise in program design, data management, and performance reporting. Proven ability to collaborate cross-functionally with business units, senior leaders, and external partners. Strong project management, and organizational skills, with a focus on measurable results and continuous improvement. Experience with volunteer management systems, reporting tools, and employee engagement platforms. Preferred Qualifications Bachelor’s degree (preferred) in a relevant field. Excellent communication and presentation skills, with the ability to convey complex CRA concepts to diverse audiences. Previous experience with CRA examinations or regulatory reviews. Experience managing partnerships or service programs with community-based organizations. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Lead the development and deployment of large-scale marketing technology solutions, ensuring high quality, scalability, and alignment with business goals. | Extensive experience in SaaS product engineering, proficiency with Adobe platforms, and strong leadership in Agile environments. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team is part of USCDT, employs a ground-breaking focus with development responsibilities for customer & marketer facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team leads the technology strategy and engineering delivery of marketing activities, campaigns, and management of marketing assets. This position works closely with the Product and Business teams to craft, develop and support critical components and platforms for majority of Marketing products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system. The ideal candidate is required to be accomplished in the development and deployment of complex software solutions using Adobe’s Workfront, AEM and AEP platform. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the Adobe platforms & connectivity with Enterprise systems. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms. This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! Job Responsibilities: · Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex · Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups) · Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and align with regulatory requirements. · Partner with peers in technologies to find opportunities for code sharing, common services, joint development, etc. · Keep up with the latest industry research and emerging technologies to ensure we are appropriately demonstrating new techniques and capabilities. · Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc. · Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward. · Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence. · Lead teams in iterative product development using lean principles. · Passion, energy, personal accountability, and a desire to lead others to excellence. · Build and demonstrate strong relationships with business and Technology partners. · Drive strategic change in tools and process. · Deep appreciation for the importance of elegant solutions to Technical challenges. · Consistently question assumptions, challenge the status quo, and strive for improvement. · Never settle for being “good enough”. Qualifications · Extensive background in Software Product Engineering and Computer Science · 10+ years of demonstrable experience building and deploying large scale products on SaaS platforms (Adobe) · Strong Experience in Agile development, code review, Workfront, AEM Assets & AEM Sites (Cloud), AEP Platform (AJO), Python, Google Big Query, Rest API, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services. · Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments. · Strong understanding and experienced in CICD and DevOps · In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred · Knowledge of American Express Marketing & Data platforms a plus · The ability to communicate complex technical concepts clearly and concisely to non-technical individuals · Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus. · Hands on experience with technology planning and road mapping · Proven track record to lead problem analysis and resolution · Bachelor’s Degree in Computer Science, Computer Engineering or Information Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Advise on legal, regulatory, and compliance issues related to small business lending products, including pricing, marketing, and operational matters. | J.D. from an accredited law school, qualified to practice in New York, with at least 6 years of relevant experience, preferably with banking or fintech clients and deep knowledge of lending laws. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel – US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations Consult on the development of all new pricing constructs for card and non-card business lending Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: Bachelor’s degree and J.D. from an accredited law school Qualified to practice law in New York in good standing 6 years of relevant experience in a law firm and/or in-house corporate legal environment Prior experience advising banking and/or fintech clients with regard to lending products Deep knowledge of federal and state laws and regulations related to lending Excellent communication, analytical, problem-solving, organizational and interpersonal skills High level of professionalism and confidentiality, with a commitment to ethical conduct Must have the ability to work independently Must possess excellent writing skills Preferred Qualifications: Direct experience managing complex projects in a regulated, deadline intensive environment Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Advise on small business lending products, including pricing, regulatory, and compliance issues, and support product development and customer experience. | J.D. from an accredited law school, licensed in New York, with at least 6 years of experience in banking or fintech legal advising, with deep knowledge of lending laws. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel - US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel's Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor's degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Advise on legal, regulatory, and compliance issues related to small business lending products, including pricing, marketing, and customer experience. | J.D. from an accredited law school, licensed in New York, with at least 6 years of relevant experience, especially in banking or fintech lending law. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel – US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor’s degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Advise on legal, regulatory, and compliance issues related to small business lending products, including pricing strategies and product development. | J.D. from an accredited law school, qualified to practice in New York, 6+ years of relevant experience in banking or fintech law, deep knowledge of lending laws. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel – US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor’s degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead and mentor engineering teams to build scalable, high-performance web applications, driving technical strategy and execution. | Extensive experience in building customer-facing web products, leadership in engineering teams, proficiency in modern web frameworks, and cloud infrastructure expertise. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. AmericanExpress.com is a critical digital channel for customers to enroll in American Express products, take advantage of the benefits of membership, stay in touch with the company and self-service through a multitude of products and applications. The experiences we provide through the MYCA Web application play a key differentiating role for increasing the customer satisfaction, deepening the customer engagement and grow the revenue for the company. Our mission is to be essential in our customers’ digital lives by providing value, convenience, and delight. You will be part of the Global Web Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide. You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications. A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role. You will work in a fast-paced environment with the stability of working for a Fortune 100 company. We’re looking for a Director – Software Engineering to lead our global web engineering teams, influence the future of our web platform, deliver impactful customer-facing capabilities, and guide talented engineers building applications used by tens of millions of users worldwide. This leader will bring an exceptional blend of strong people leadership and deep engineering expertise. Key Responsibilities: Work with a team of highly talented web engineers to build and deliver the web roadmap. Lead, mentor, and grow multiple engineering teams (both co-located and remote) focused on building high-scale, high-performance web applications. Drive a culture of continuous learning, improvement, and evolving ways of working to strengthen engineering capabilities, platforms, and team growth. Collaborate with stakeholders across Product, Design, Business, and Technology to drive change required for product execution. Establish strong working relationships with Product Owners and technical teams across the organization. Hire, retain, and mentor engineers while promoting strong engineering culture and best practices. Conduct performance assessments, provide feedback, and maintain a consistent feedback loop with engineering teams. Communicate complex technical concepts to both technical and non-technical audiences; be a compelling and influential storyteller. Drive roadmap execution and strategic direction within your area of responsibility. Use engineering metrics to drive quality, predictability, and continuous improvement. Ensure alignment of architecture, standards, tools, and delivery methods across engineering and architecture teams. Provide thought leadership around engineering best practices and emerging technology trends. Act as a change agent, challenging the status quo and driving improvements to how teams build and deliver software. Qualifications Required: Bachelor’s degree in Computer Science, Engineering, or related technical field. 10+ years of experience building customer-facing software products at scale. 5+ years of direct people management experience leading engineering teams. 5+ years of hands-on experience building customer-facing web applications using modern web frameworks and technologies, including React, Redux, Flux, Angular, Node.js, GraphQL, REST APIs, Java, Couchbase, MongoDB, Akamai, Adobe Experience Manager, Adobe Analytics, Google Analytics, and cloud platforms such as GCP or AWS. Proven success engineering and deploying large-scale web products in an agile product development environment. Technical Expertise: Strong hands-on proficiency with JavaScript, Java, and modern web frameworks (e.g., React, Angular, Vue). Experience designing and implementing scalable APIs consumed by web and mobile clients. Deep understanding of high-availability, high-performance, and scalable web architectures. Ability to dive into technical details, make informed trade-offs, and guide architectural decisions. Demonstrated technical competencies including: Web architecture & system design Modern JavaScript frameworks Microservices and API gateway patterns Observability, data orchestration, and backend performance tuning CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, etc.) Cloud infrastructure (AWS, GCP, or Azure) Automation frameworks and testing strategies (unit, integration, E2E) Performance and reliability engineering Leadership Skills: Excellent communication skills with the ability to work effectively across engineering, product, design, and business teams. Strong ability to influence, align stakeholders, and drive clarity in complex delivery environments. Ability to build strong working relationship with product, business, design and technical teams across various organization. Demonstrated experience coaching, mentoring, and developing technical professionals. Ability to lead engineering teams and negotiate or influence across organizational boundaries. Proven ability to inspire and motivate engineers at all levels. Ability to shape solutions that meet broader portfolio needs. Demonstrated ability to quickly learn, adopt, and champion new technologies. Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Lead and manage backend engineering teams to deliver scalable API solutions, ensuring high-quality, secure, and well-documented software. | Extensive experience in Java, API development, team leadership, and familiarity with Agile practices; experience with cloud and Gen AI technologies is preferred. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About Enterprise Architecture: Enterprise Architecture is an organization within the Enterprise Technology Services Organization at American Express and it is a key enabler of the company’s technology strategy. The pillars of Enterprise Architecture include: 1. Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise. 2. Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support. 3. Data Architecture: this pillar includes the development of data architecture, core principles, standards, and work products. 4. Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance. 5. SDLC: this pillar is responsible for our end-to-end Software Development Life Cycle (SDLC) program and processes 6. Developer Experience: this pillar is dedicated to helping our engineering community develop and deploy code faster and safer. 7. Developer Enablement: this pillar partners closely with Technology leaders to operationalize platforms, foundational technologies, and Digital Experience workstreams across Product and Technology. 8. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. Team Description Architecture as Code portfolio: We are looking for a forward-thinking Senior Manager – Software Engineering who would be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be joining AMEX B2B API Developer Portal team to help design, build, and evolve a platform that enables external partners to seamlessly discover, onboard, and integrate with our APIs. You will focus on delivering a secure, scalable, and intuitive developer experience through high-quality documentation, self-service capabilities, and enterprise-grade integration support. You would help us lead a team, build, and test new features, execute on our product roadmap, and help drive software and technology decisions. Responsibilities: Lead a team of backend engineers and deliver world class API applications using Java on the cloud. Responsible for the people management of a co-located and remote engineering teams. Mentor a team of engineers on their performance, and career development. Provide timely feedback and help them grow within Amex. Ensure team contributes to company standards (e.g. automated testing, code reviews, and writing beautiful, pragmatic code). Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams. Work with product team closely to understand the product and customer needs; and enable the product and customer vision for the company. Collaborate with a wide variety of stakeholders within business and technology teams to prioritize, plan, and execute the development schedule for major product releases. Manage Tech OKRs and strive to continuously improve the metrics month over month. Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps Recruit best in class and diverse mobile talent from the industry Drive innovation within a fast-paced agile environment Qualifications Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred 5+ years of active engineering, 2+ years leadership experience in a complex technical environment and/or comparable experience Successful design, creation, and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment Extensive hands-on experience in Java, Spring Boot, API development, and related technologies to design and deliver scalable, high-performance backend solutions with experience in front-end technologies considered a strong plus Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories Experience with Gen AI technologies and use cases is an added advantage Ability to set priorities and multi-task in a fast-paced environment. Hands on experience with automation testing and documentation (i.e. automated, functional, and performance) Ability to learn and adapt in a rapidly changing environment. Adaptable to changes in product requirements, organizational structures, and business conditions Engaged with the open-source community, demonstrated public speaking, etc. Expertise in software engineering as well as with various Agile methodologies such as SCRUM and Kanban Experience with leading employees including having one on one sessions to provide regular feedback and mentoring Lead reviews of colleagues' work Proficient in the common types of software development life cycle Recent hands-on experience with the primary technology stacks within platform portfolio (relevant frameworks, languages, etc.) Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization Ability to clearly communicate and collaborate well with technical and non-technical partners Foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing products experience. Able to assess and interview team members to identify and develop talent Ability to influence technological growth across teams Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Leading and coordinating Agile projects, facilitating ceremonies, and ensuring process improvements across teams. | Experience with Agile/SAFe, proven project delivery skills, and a technical background in a related discipline. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms How will you make an impact in this role? • Drives continuous improvement across teams by coaching leaders and teams in Lean-Agile practices and mindsets. Leads technology projects by strategically planning, allocating resources, managing risks, tracking progress, and ensuring effective stakeholder communication to achieve organizational objectives. • Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives • Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness • Facilitates Agile Ceremonies across multiple Delivery Teams • Drives project quality by improving process gaps and increase efficiency and productivity • Ensures compliance with Software Development Life Cycle (SDLC) standards across the Scrum Teams and Agile Release Train (ART) • Interprets relevant portfolio, Release Train, and team-level metrics • Tracks and reports financial spend across all funding lines • Live the Agile and SAFe Values and Principles • Encourage diversity of thought and demonstrate an open mindset. • Foster a culture of trust and leadership in others. • Champion a learning culture to drive continuous improvements and standardization. • Respectfully and purposefully challenge the status quo. Minimum Qualifications • Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred • Detailed Knowledge of Agile/Scrum/SAFe/Lean methodologies • Proven track record in Technical Project Delivery across all disciplines including Agile Scrum & Kanban Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead the development and execution of the Meeting Experience product roadmap, collaborating with cross-functional teams to deliver impactful solutions and optimize the colleague experience. | Over 5 years of product management experience, with expertise in SaaS meeting platforms, Agile practices, and data analytics, along with a relevant bachelor's degree. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you’re pivotal to the success of the Enterprise Meeting Experience—turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Enterprise Meeting Experience keeps improving, every single day. How will you make an impact in this role? • Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition • Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) • In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain • Communicates and build consensus across disciplines when crafting and executing on the product roadmap • Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations • Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture • Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope • Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria • Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions • Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities • Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders • Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle Minimum Qualifications: • 5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies • Experience in delivering within Agile methodologies • Proven track record managing large, complex features or products with multiple partners • Bachelor’s Degree in related field required; advanced degree preferred • Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities • Familiarity with reporting/analytical applications Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Support international sanctions program execution through monitoring, documentation, and cross-regional collaboration. | Requires 2+ years in international compliance or legal support, with strong analytical and communication skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We are seeking a detail-oriented and highly organized analyst to support international sanctions program execution within the Policy, Procedure, and Project Management pillar. This role is ideal for someone with a global mindset who excels in collaboration, communication, and cross-regional alignment. The analyst will help coordinate with regional teams, review and maintain procedure documentation, and monitor global sanctions developments to ensure our framework supports evolving international requirements. Strong analytical and organizational skills are essential, along with the ability to manage global communications and procedural consistency. This is a hybrid position and cannot be performed remotely. This role may also support other responsibilities and functions within the Global Sanctions team as needed. How will you make an impact in this role? • Serve as the main point of contact for international sanctions partners • Track and monitor international sanctions enforcement actions • Document relevant regulatory developments across key jurisdictions • Maintain logs, reports, and records of international sanctions events • Provide contextual summaries and guidance to internal partners based on international developments • Collaborate with legal, compliance, and business units on cross-border risk matters • Support other functions in support of the Global Sanctions Team as needed Minimum Qualifications • Bachelor’s degree or equivalent experience • 2+ years of experience in international compliance, risk, or legal support • Ability to work across jurisdictions and time zones • Strong analytical, documentation, and communication skills Preferred Qualifications • Prior experience in sanctions enforcement tracking or international regulatory compliance • Ability to synthesize complex international regulations and present key impacts • Knowledge of current global sanctions regimes Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead and develop relationships with high-value clients, providing tailored financial solutions and managing complex negotiations. | Proven success in complex B2B sales, strong financial acumen, ability to influence C-suite decision-makers, and experience with CRM and pipeline management. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? • Field Sales Manager of Business Development – Middle Market Field • Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. • At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development, you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. • This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. • If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. What You will Do: Own the Market • Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. • Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. • Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. • Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. • Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. • Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. • Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve • Conduct deep discovery conversations that uncover client pain points and opportunities. • Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. • Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win • Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. • Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. • Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) • Uphold the American Express Code of Conduct and all Sales Practice standards. • Model ethical decision-making and champion compliance in every phase of the sales process. What You Bring - Experience & Achievements: • 5+ years of proven success in complex B2B, commercial, or financial sales environments. • Consistent record of top-quartile performance and exceeding ambitious sales targets. • Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. • Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. • Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills & Mindset: • Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. • Analytical thinker with a bias for execution and results. • Confidence maintaining success and high standards in a regulated environment. • Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. • Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. • Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. • Adaptability in fast-changing environments • Expert in CRM management, pipeline forecasting, and disciplined sales execution. Education: • Bachelor’s degree required; advanced degree or equivalent professional experience preferred. Why Join American Express When you join American Express, you join a company that believes relationships are built on trust and success is built on people. We invest deeply in our sales colleagues — through world-class training, leadership development, and autonomy to make real impact. As part of the Middle Market Field team, you will represent one of the most trusted brands in the world, helping dynamic, growing companies reach new levels of success. You will be surrounded by high achievers who share your drive for excellence, in a culture that rewards ambition, integrity, and results. If you are ready to own your market, elevate your craft, this may be your opportunity, Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Assist in identifying risks, facilitate risk assessments, support control monitoring, and help develop risk mitigation strategies. | Requires 2+ years in operational risk management, process governance, and analytical skills. | You Lead the Way. We’ve Got Your Back. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The objective of the US Consumer/Global Dining Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement. US Consumer/Global Dining Control Management is looking for a Sr. Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Sr. Analyst, US Consumer Services Risk ID & Assessment: • Assist in additional identification of risks throughout business processes and systems (along with business process owners) • Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) • Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events • Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing • Support thematic risk reporting (levels, trends, causes) • Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) • Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) • Support risk management practices within the business • Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring • Maintain risk profiles and an updated risk register(s) • Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: • 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities • project management, communication, and interpersonal skills • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards • Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: • Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous • Experience in at least one of the following: • Supporting identification of operational risks throughout business processes and systems • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met • Supporting independent control monitoring, including identification of control improvements • Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing • Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Support and monitor compliance risk management activities, collaborate with teams to design controls, and ensure adherence to privacy laws and regulations. | Minimum of 2+ years in compliance, risk management, or control roles within financial services, with knowledge of privacy regulations like CCPA, GDPR, GLBA, and relevant certifications preferred. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role. American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Analyst to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions. Key Responsibilities: Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. Monitor business activities for compliance with Privacy laws, regulations, and internal standards (e.g., CCPA, GDPR, GLBA, and other Privacy regulations). Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. Assist with delivery of compliance-related training to business staff. Contribute to reporting of compliance metrics and trends to business leadership. Minimum Qualifications: Bachelor's degree in business, finance, law, or a related discipline. 2+ years of experience in compliance, risk management, or control-related roles within privacy risk in financial services. Experience supporting compliance or operational risk within a business or first line function. Preferred Qualifications: Working knowledge of key Privacy and U.S banking regulations (e.g., Reg E, Privacy (CCPA, GDPR, GLBA, etc.)). Privacy Certification (e.g., CIPP/CIPM/CIPT) or other Privacy Certification Familiarity with issue management, risk assessments, and control testing processes. Experience working in a matrixed environment or with cross-functional teams Skills & Competencies: Strong attention to detail and critical thinking skills Ability to analyze regulatory requirements and apply them in a business context Effective communication and relationship-building skills Proactive, self-motivated, and comfortable managing multiple priorities Sound judgment and problem-solving capabilities Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Supporting financial crime risk mitigation and regulatory compliance within a global network, collaborating across teams to design and implement controls, and ensuring adherence to regulations. | Experience in financial crime or regulatory change management, understanding of merchant acquiring and network models, and strong stakeholder influence skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Merchant Network Services (GMNS) Financial Crime Strategy and Operations team (FCSO) is a cross line of business organization, responsible for supporting the network and acquiring businesses in American Express and ensuring they have a robust first line of defense. FCSO plays an active role in enabling the businesses to meet their growth objectives whilst ensuring there is an effective control framework. The organization helps businesses manage risk, respond to new regulation, and develop new products whilst creating and maintaining effective partnerships across multiple key stakeholders. GMNS FCS&O are responsible for ensuring that GMNS has a robust first line of defense for ensuring full compliance with applicable laws, regulations and company policies, influencing control consciousness & regulatory preparedness across products, processes and legal entities. This role is responsible for leading critical and time-sensitive initiatives, projects and issues as well as having a clear understanding of the impact of applicable regulation to ensure the lines of business adherence to it. It requires a broad set of abilities including risk management, understanding of regulation, analytical skills and project management. Critical to success will be the ability to develop strong working relationships and to influence delivery and outcomes at multiple levels of the organization, often without direct authority. It will involve extensive collaboration with multiple partners and stakeholders across numerous business teams, functional areas and geographies. Key Responsibilities: Partner with 1st Line of Defense teams to support the GMNS business in proactively identifying, assessing, and mitigating financial crime risks. Monitor, identify, and respond to emerging financial crime risks and typologies, collaborating with stakeholders to ensure appropriate controls across GMNS operating and partner models, Global Network Services and Joint Ventures. Collaborate with Capabilities and Transformation teams to design, enhance, and implement financial crime controls that meet evolving regulatory and supervisory expectations. Work closely with the business, Financial Crime teams, 2nd Line Compliance, and key partner functions (including Technology, Security, Fraud, and Legal Counsel) to drive strong, consistent regulatory compliance. Provide assurance over the development, review, and implementation of policies and procedures, ensuring alignment with current regulations and identifying risks within existing processes, platforms, and capabilities, with clear recommendations for remediation. Plan, track, and monitor initiatives and projects against defined timelines, milestones, and deliverables, escalating risks and issues as appropriate. Support audit engagements, corrective action plans, and operational risk event remediation related to relevant regulatory and compliance programs. Minimum Qualifications Demonstrated experience in financial crime and/or regulatory change management within 1st and/or 2nd Line of Defense roles across multiple jurisdictions. Strong understanding of Merchant Acquiring and Partner models, and the Network (preferred). Proven experience with regulatory reporting and risk control design and implementation. Mature risk mindset, with the ability to identify, assess, and communicate risks and mitigations clearly, accurately, and in a timely manner. Strong strategic thinking and judgment, with a demonstrated ability to navigate ambiguity and impose structure. Collaborative team player with the ability to influence without direct authority. Excellent consultation, communication, facilitation, and presentation skills, with the ability to influence stakeholders at all levels. Proven success operating in a highly matrixed environment, building strong cross-functional relationships to drive effective outcomes. Exceptional work ethic, flexibility, and adaptability to change; a decisive self-starter with a high degree of accountability, able to prioritize and multitask across competing internal and external demands. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Support development and integration of data risk assessments and controls within governance frameworks for new initiatives and partnerships. | Minimum 5 years in data governance, risk, or compliance, with experience in financial services and familiarity with governance frameworks for new products, M&A, or AI. | At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Descriptions: The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth. American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager of Embedded Data Controls to champion the integration of data control requirements into our established governance frameworks. Reporting to the Director, Embedded Data Controls, this pivotal role will serve as the subject matter expert for the Data Risk Pillar, ensuring that data risks are effectively addressed ‘by design’ across critical business processes. You will partner closely with various governance functions and business units to embed robust data controls within our New Products Governance (NPG), Third-Party Lifecycle Management (TLM) Governance, Generative AI (GenAI) Governance, and Mergers & Acquisitions (M&A) governance processes. Primary Responsibilities: • Support the development and refinement of embedded data risk assessments by collaborating with the Data Policy and Standards team to interpret enterprise data management requirements • Assist in maintaining the Data Risk Pillar’s integration into key governance processes by tailoring assessment tools and control requirements to business needs • Partner with governance process owners to incorporate customized data risk assessment questionnaires into workflows related to NPG, TLM, GenAI, and M&A • Collaborate with Business Unit data offices and business unit teams to identify, assess, and document data risks associated with new initiatives or partnerships • Provide subject matter input to ensure data controls are embedded early in development and approval processes—especially for innovative or high-risk areas like GenAI and M&A • Support the Director in conducting credible challenge of risk assessment results and tracking the effectiveness of implemented data controls • Contribute to the design and delivery of training materials and awareness content aimed at increasing adoption and understanding of embedded data controls across business units and governance teams • Monitor industry trends, regulatory expectations, and internal risk appetite to support the continuous improvement of embedded data control practices. Minimum Qualifications: • Bachelor’s degree in Information Technology, Data Management, Risk Management, Business, or a related discipline • 5+ years of experience in data governance, risk management, internal controls, audit, or data compliance within the financial services industry • Experience working with data risk principles and integrating them into operational processes Preferred Qualifications: • Familiar with governance frameworks and processes for New Product Development, Third-Party Risk, Generative AI, and/or M&A • Experience supporting control integration within risk and compliance workflows • Prior experience in roles involving policy implementation or adherence to data standards • Proficiency in developing risk assessment tools or structured questionnaires • Professional certifications such as CISA, CRISC, CDMP, or related credentials are a plus • Strong analytical and project management skills with the ability to manage multiple tasks and priorities. • Strong collaboration and interpersonal skills with the ability to influence and support stakeholders across functions • Excellent written and verbal communication skills Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Developing and executing communication strategies for enterprise initiatives, creating content, and engaging stakeholders. | Experience in strategic communications, content creation, stakeholder engagement, and influencing senior leaders. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Enterprise Data Management & Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management & Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise-wide growth and value creation, we develop solutions that enhance satisfaction, streamline operations, and maintain trust and security. American Express continues to invest in Enterprise Data Management, and as part of this evolution, the Enterprise Data Office is seeking a Senior Manager - Organizational Change Management to lead communications and engagement strategy in support of EDO initiatives and enterprise-wide adoption. This role will serve as the strategic and executional leader for how EDO communicates with stakeholders across the company, ensuring our messages are clear, consistent, aligned, and actionable. This individual will shape the overarching communications strategy, craft compelling content, and equip leaders and partners with the tools they need to cascade key messages and drive adoption of EDO standards, products, and initiatives. • Develop and manage the end-to-end communications and engagement strategy for the Enterprise Data Office, ensuring clear, consistent, and actionable messaging across stakeholder groups. • Create and maintain core EDO communication assets, including newsletters, announcements, executive talking points, leadership toolkits, FAQs, and program updates. • Own messaging frameworks and narratives that articulate the purpose, impact, and expectations of EDO initiatives and Enterprise Data Management programs. • Act as a strategic communications advisor to leaders and SMEs, offering guidance on message positioning, channel selection, and communication best practices. • Equip leaders and stakeholder groups with materials and tools to effectively cascade messages and drive engagement across their organizations. • Measure communication effectiveness through defined KPIs and stakeholder feedback, using insights to refine messaging and improve engagement. • Integrate communication efforts with broader organizational change management activities to enhance readiness, awareness, and adoption of EDO initiatives. Minimum Qualifications • 4+ years of experience in strategic communications, organizational change management, or a related field. • Proven experience owning communication strategy and producing high-quality content for complex, enterprise-wide initiatives. • Strong writing, storytelling, and message development skills with the ability to simplify complex concepts. • Demonstrated experience partnering with senior leaders and influencing across a matrixed organization. • Bachelor’s degree. Preferred Qualifications • Experience creating and managing communication channels such as newsletters, intranet pages, and multi-channel campaigns. • Excellent presentation and visual communication skills, including synthesizing complex information into compelling formats. • Background in large U.S. or global financial institutions or regulated environments is a plus. Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Support enterprise-wide sanctions risk assessments, develop risk and control questions, and collaborate with cross-functional teams to enhance controls and metrics. | Requires significant understanding of US and international sanctions regulations, experience in risk assessment, project management, and strong communication skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams. How will you make an impact in this role? Working closely with the Global Sanctions Risk & Control Assessment and Remediation Manager, the Sanctions Risk Assessment (SRA) Support Lead within Global Sanctions will be responsible for supporting the Enterprise-wide SRA providing SME knowledge on inherent risk, control assessment, and ultimate residual risk. Working closely with the Global Financial Crimes and Compliance Risk Assessment team and all 1st Line of Defense business units, the SRA Support Lead will identify key areas of Sanctions Risk and support process/control enhancements to mitigate these risks. Responsibilities: • Support annual updates to the Sanctions Risk Assessment Methodology • Develop and enhance Risk Assessment inherent risk and control questions commensurate with evolving Sanctions regulations and Enterprise risk • Work closely with 1st Line of Defense teams to appropriately answer and validate responses to SRA questionnaire • Partner with Risk Assessment team on escalation and remediation activities based on Risk Assessment results • Support 1st Line of Defense teams to align on and track action items in response to SRA results • Partner with Sanctions control development lead to enhance controls based on SRA results • Develop and present key metrics related to SRA results including RCSA control results throughout the year Minimum Qualifications: • Significant understanding in US and International Sanctions regulations and requirements • Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment • Ability to work independently/with minimal oversight • Ability to work on multiple work streams across multiple business lines at the same time • Ability to operate in a complex matrix environment • Strong people-leadership skills with the ability to motivate, engage and influence • Support business initiatives by building and maintaining strong relationships with peers and key partners outside of the compliance organization • Excellent communication skills, both written and verbal • Excellent problem-solving and organizational skills • Excellent attention to detail • Strong personal integrity and work ethic • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills • Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment. Preferred Qualifications: • 2+ years of Financial Crimes (Sanctions) experience preferred • Experience in Risk, Control, Self-Assessment (RCSA)/ Risk Assessment preferred • Project management experience • Bachelor's degree and/or relevant professional qualification preferred (Law Degree, Compliance/AML Diploma, CAMS Certification with a Legal/Compliance/Control/Auditing background) Qualifications Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manage and develop strategic partnerships, lead negotiations, and drive business growth in B2B payments. | Extensive experience in enterprise partnerships, understanding of B2B payments and API integrations, and strong relationship management skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, and Strategic Engagement Team to accelerate our overall strategy and vision. The Senior Manager, Strategic Alliances, will be responsible for the comprehensive management of a portfolio of high-profile group purchasing partnerships that have high relevance to GCS’s strategic priorities to grow B2B payments volumes in key industries. This individual will drive existing customer engagement through targeted go-to-market initiatives and ensure all controls and compliance requirements are met. Additionally, this individual will partner heavily with teams across GCS and the broader enterprise to ensure consistent alignment and success. This role requires a dynamic leader with a strong eye for business, an ability to lead cross-functional relationships, multiple workstreams and collaborators to achieve the goals of these partnerships. Partnership Strategy & Execution • Develop and own strategic roadmaps for named partners, develop business growth opportunities and prioritize execution in alignment with enterprise goals. • Serve as the main point of contact for assigned partners, leading contract negotiations, joint business reviews, governance forums, and executive engagements • Partner with internal teams to define go-to-market strategies, client adoption plans, supplier enablement, and performance metrics, ensuring alignment with enterprise-wide objectives • Identify and manage partnership risks, ensuring commercial, operational, and regulatory alignment Commercial Management & Growth • Lead negotiations and contract renewals in close collaboration with GCO and Finance teams • Identify and size new partnership opportunities, ensuring business cases and forecasts are aligned with strategic priorities • Drive operational excellence through governance frameworks, partner scorecards, and continuous improvement initiatives Market & Ecosystem Leadership • Monitor trends across B2B payments, fintech, and ERP ecosystems to identify emerging partnership opportunities • Represent GCS in external partner forums and cross-industry conversations to influence ecosystem standards and advance Amex’s competitive positioning Minimum Qualifications: • Proven track record leading complex, enterprise-level partnerships or alliances in payments, fintech, or technology environments • Strong understanding of B2B payments flows, API integration models, and commercial enablement ecosystems • Exceptional relationship management and influencing skills with the ability to navigate across senior levels internally and externally • Excellent problem-solving, analytical, and communication skills; comfortable synthesizing insights for senior leadership • Demonstrated ability to lead cross-functional workstreams in a fast-paced, matrixed organization • Bachelor’s degree or equivalent experience Preferred Qualifications: • 4+ years of experience in commercial payments, product partnerships, or strategic business development • Knowledge of procure-to-pay and payment management platforms, treasury operations, and ERP integrations • Experience with deal structuring, contract negotiation, and partnership performance management • MBA or equivalent preferred Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Establishing governance frameworks, developing control testing strategies, and managing operational risks and issues within audit processes. | Minimum 4+ years in operational risk or internal audit, with strong project management, analytical skills, and familiarity with audit methodologies and tools. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. About the Role: The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will be responsible for establishing and maintaining a strong governance framework, developing a control testing strategy, identifying, and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency. The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement. This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! IAG is looking for a Control Management Senior Manager focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across IAG. Key Responsibilities: • Governance & Reporting: Establish and maintain a strong governance framework that enables transparency, accountability, and timely escalation of risk matters to audit leadership and relevant enterprise forums. • Control Testing: Oversee the development and execution of a testing strategy to evaluate the design and effectiveness of controls supporting audit operations. • IAG Owned Issue & Event Management: Manage the intake, documentation, resolution, and reporting of IAG owned external assessment recommendations, control issues, and operational risk events within the audit department. • Analyze trends in issues and events to identify potential systemic risks or control weaknesses within IAG processes. • Review and advise on detailed reports on issue status, trends, and outcomes to senior management • Support sharing insights, better practices, themes, etc. across the department. • Provides consultative guidance and subject matter expertise in specialized risk areas, including privacy, third-party risk management, business continuity, and application security. Minimum Qualifications: • Bachelor’s degree • 4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) • Understanding of critical operational risk management lifecycle activities • Excellent project management, communication, and interpersonal skills • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards • Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: • Experience working within an internal audit department or second-line risk/control function. • Familiarity with audit methodologies and audit management systems. • Strong analytical, problem-solving, and program management skills. • Proficiency in using data analytics, audit management tools, and agile delivery principles. • Ability to thrive in a dynamic, fast-paced, and evolving environment. • Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving. • Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.