American Express

Design and manage enterprise platforms and frameworks, develop shared technology services, and contribute to agile teams. | At least 4 years of software development experience with proficiency in full-stack development, microservices, and modern programming languages. | The Architecture As Code team is driving a new way of building web experiences for our customers. We are looking for a forward-thinking Software Engineer II who would be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be hands on in designing the fundamental architecture that powers our web frameworks like content management, search and navigation and web authoring.  About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company's technology strategy. The four pillars of Enterprise  Architecture include:  1.    Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.  2.    Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.  3.    Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance. 4.    Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. RESPONSIBILITIES * Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management * Designing, developing, and supporting shared technology services leveraged by the enterprise * Taking your place as a core member of an agile team driving the latest development practices * Writing code and unit tests, working with API specs and automation * Identifying opportunities for adopting new technologies   QUALIFICATIONS * Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline * 4+ years of software development experience * Experience in Full Stack development. * Experience in LLM Models & Prompt Engineering * Experience in Process Management, Case Management, Work Management is a plus. * Experience in Automations, Cognitive OCR, AI / ML driving cost savings is a plus. * Ability to effectively interpret technical and business objectives and challenges and articulate solutions * Willingness to learn new technologies and exploit them to their optimal potential * Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. * Strong experience in applications with high throughput and performance * Experience with micro services architectures and service mesh technologies is preferred. * Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: * Agile Practices * Porting/Software Configuration * Programming Languages and Frameworks – Hands on experience in some or all the following is preferred: * Javascript, NextJS, API design & development, Backend Development on relational & Graph Database, Java, Python, Go, React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Elastic Stack * Business Analysis * Analytical Thinking * Business Product Knowledge At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, automate, and secure scalable multi-cloud infrastructure using IaC and standardized patterns while supporting AI and agentic enablement. | 7+ years infrastructure engineering experience with strong Terraform and multi-cloud expertise, deep understanding of cloud networking, security controls, and API management. | INFRASTRUCTURE AS CODE ENGINEER – MULTI-CLOUD We are seeking an experienced Infrastructure as Code (IaC) Engineer to design, automate, and secure scalable infrastructure across GCP, AWS, and Azure. The role requires strong expertise in Terraform, cloud networking, network security, IAM, Kubernetes networking, and API gateways. The engineer will build reusable IaC modules and secure multi-cloud patterns, implement network and security controls, automate infrastructure through CI/CD and policy-as-code, and establish standardized self-service capabilities for engineering teams. The role will also support AI and agentic enablement, orchestrating secure connectivity, identity, API/tool access, and infrastructure patterns for deploying agentic workloads across multi-cloud environments. RESPONSIBILITIES * 7+ years of infrastructure engineering experience with strong expertise in Infrastructure as Code (IaC) using Terraform, OpenTofu, or similar frameworks.  * 7+ years of hands-on experience designing and automating infrastructure across Google Cloud Platform (GCP), AWS, and/or Azure, with an emphasis on reusable, standardized multi-cloud patterns.  * Strong knowledge of cloud networking, including VPC/VNet architecture, subnets, routing, DNS, NAT, load balancing, private connectivity, peering, transit architectures, VPN, and dedicated interconnects.  * Deep understanding of network security, including security groups, firewall policies/rules, network ACLs, micro-segmentation, ingress/egress controls, private endpoints, and Zero Trust principles.  * Proven experience implementing network segmentation and isolation patterns across applications, environments, business units, and cloud platforms.  * Strong experience with API gateways and API infrastructure, including secure ingress/egress, authentication and authorization, rate limiting, routing, policy enforcement, private APIs, and service-to-service connectivity.  * Experience designing secure connectivity for Kubernetes and containerized workloads, including GKE/EKS/AKS networking, network policies, service ingress/egress, and workload isolation.  * Strong understanding of IAM, secrets management, encryption, certificates/PKI, and cloud security architecture, with the ability to integrate these controls into IaC modules and deployment pipelines.  * Proven experience building enterprise-grade reusable Terraform modules, policy-driven infrastructure patterns, CI/CD integrations, automated testing, and infrastructure governance.  * Experience designing and operating large-scale, highly available, resilient multi-cloud infrastructure using standardized automation and security controls.  * Strong understanding of distributed systems, microservices, service-to-service communication, and modern application connectivity patterns.  * Experience enabling AI/agentic workloads in multi-cloud environments, including secure agent-to-API/tool connectivity, identity and authorization, controlled network access, API gateway integration, secrets handling, and infrastructure automation for agentic platforms.  QUALIFICATIONS * Experience developing multi-cloud network and security architectures spanning GCP, AWS, Azure, on-premises, and SaaS environments.  * Experience building IaC platform capabilities such as reusable modules, golden patterns, self-service infrastructure, policy-as-code, automated compliance, and developer enablement.  * Experience with network security platforms and cloud-native controls, such as Cloud NGFW/firewalls, AWS Network Firewall, Azure Firewall, WAF, IDS/IPS, secure web gateways, and service mesh technologies.  * Experience with API management platforms such as Apigee, AWS API Gateway, Azure API Management, Kong, or equivalent technologies.  * Knowledge of Zero Trust, least privilege, defense-in-depth, micro-segmentation, and secure-by-default infrastructure design.  * Experience with policy-as-code and security automation using technologies such as OPA, Sentinel, organization policies, IAM policies, and automated IaC security scanning.  * Experience with FinOps and cloud cost optimization, particularly network, data-transfer, NAT, load-balancing, API, and multi-cloud connectivity costs.  * Experience enabling agentic AI platforms and AI infrastructure, including secure access to enterprise APIs, MCP/tool integrations, agent identity, guardrails, observability, and controlled cross-cloud connectivity.  * Experience establishing IaC standards and governance for AI/agentic infrastructure, enabling engineering teams to provision secure networking, APIs, compute, identity, and security controls through reusable modules.  * Relevant certifications such as HashiCorp Terraform Associate, GCP Professional Cloud Network Engineer/Cloud Architect/Cloud Security Engineer, AWS Advanced Networking or Security Specialty, or Azure Network/Security certifications.  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, prototype, and implement cloud-native solutions and AI-powered tools to accelerate infrastructure deployment across major public cloud platforms. | 4+ years in cloud or platform engineering with hands-on experience in AWS, GCP, or Azure, Kubernetes, and proficiency in Python, Go, or TypeScript. | As part of our diverse tech team, you can architect, code, and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, and inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to support the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Within Global Infrastructure & Operations (GIO), Platform Services builds and operates the cloud platforms and infrastructure capabilities that enable engineering teams across American Express. We are looking for an **AI Engineer III – Cloud Infrastructure** to help engineering teams accelerate how they adopt, deploy, and operate applications in the cloud. This is a hands-on, forward-deployed engineering role at the intersection of **cloud infrastructure, solution architecture, and AI-assisted engineering**. You will embed with engineering teams, deep-dive into their applications and infrastructure, identify barriers to cloud adoption, and build practical solutions that help workloads become cloud-ready. You will work across **AWS, Google Cloud Platform (GCP), Microsoft Azure, Kubernetes, and enterprise platform services**, using AI and automation to accelerate infrastructure engineering, solution design, migration, deployment, troubleshooting, and operations. This is not a research or model-development role. The focus is applying AI to solve real cloud infrastructure problems and make it easier and faster for engineering teams to consume enterprise cloud platforms. RESPONSIBILITIES * Embed with application, cloud, and platform engineering teams to understand workloads, architecture, infrastructure requirements, and barriers to cloud adoption. * Perform hands-on technical deep dives across applications and infrastructure, including compute, Kubernetes, networking, storage, identity, security, observability, CI/CD, and cloud services. * Work as a hands-on solutions architect: assess existing architectures, identify gaps, design target-state solutions, build prototypes, and work alongside engineers through implementation. * Use AI-assisted and agentic engineering approaches to accelerate cloud architecture, infrastructure configuration, deployment, troubleshooting, and operational readiness. * Build practical AI-powered tools and automation that help engineers understand environments, generate and validate infrastructure configurations, troubleshoot cloud issues, and navigate enterprise cloud platforms. * Help application teams become cloud-ready by addressing infrastructure dependencies, deployment patterns, security controls, networking, observability, resiliency, and operational requirements. * Develop reference implementations and working examples that demonstrate how applications can successfully consume AWS, GCP, Azure, Kubernetes, and enterprise platform capabilities. * Troubleshoot complex infrastructure problems end-to-end, following issues across applications, Kubernetes, cloud services, networking, IAM, configuration, telemetry, and deployment pipelines. * Help teams apply cloud-native patterns across compute, containers, serverless, storage, networking, APIs, and event-driven architectures. * Use AI to simplify infrastructure consumption and create more intelligent developer self-service experiences, reducing the expertise and manual effort required for teams to use cloud platforms. * Partner with cloud security, network engineering, SRE, operations, FinOps, and platform teams to develop solutions that meet enterprise requirements for security, reliability, scalability, and cost efficiency. * Turn lessons learned from individual engineering engagements into reusable automation, patterns, tools, and platform capabilities that benefit the broader engineering community. Technical Environment * Cloud: AWS, GCP, Azure * Platforms: Kubernetes, containers, serverless * Infrastructure: Infrastructure as Code, cloud APIs and SDKs * Engineering: Python, Go and/or TypeScript * Integration: REST, gRPC, Kafka and event-driven architectures * DevOps: CI/CD, Git, automated testing * Operations: Observability, logging, metrics and tracing * AI: LLMs, AI-assisted development, agentic workflows, tool calling and automation QUALIFICATIONS * 4+ years of professional experience in cloud engineering, software engineering, platform engineering, SRE, solutions engineering, or a related field. * Hands-on experience designing, deploying, or troubleshooting solutions on AWS, GCP, Azure, or comparable public cloud platforms. * Strong understanding of cloud architecture and infrastructure concepts including compute, containers, networking, storage, identity, security, and observability. * Experience with Kubernetes, APIs, infrastructure automation, CI/CD, or developer platforms. * Software engineering experience in at least one language such as Python, Go, or TypeScript. * Experience using AI-assisted engineering tools or building practical AI-powered automation. * Ability to quickly understand unfamiliar applications and infrastructure, identify technical constraints, and develop practical solutions. * Strong hands-on troubleshooting skills and the ability to work across application and infrastructure boundaries. * Ability to work directly with engineering teams from problem discovery and architecture through implementation and production readiness. * Strong customer mindset, curiosity, and comfort working through ambiguous technical problems. Preferred Qualifications * Experience across multiple public cloud platforms including AWS, GCP, and Azure. * Experience in solutions engineering, solutions architecture, forward-deployed engineering, cloud enablement, or platform engineering role. * Experience helping applications migrate to or adopt cloud-native platforms. * Experience with Infrastructure as Code, Kubernetes, cloud networking, IAM, observability, or SRE practices. * Experience applying AI or automation to cloud engineering, infrastructure operations, developer productivity, or troubleshooting. * Experience creating reusable cloud patterns, reference architectures, automation, or developer self-service capabilities. * Experience in financial services or another regulated environment.   Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, develop, test, and maintain software applications while collaborating with teams and implementing AI-assisted tools. | Bachelor's degree and 5+ years professional experience with Java, distributed systems, and cloud platforms. | As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.   Our team is building a best in class Case Management platform to service our customers using modern open source technology operating in the cloud. So if you are interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. Software Engineer II designs, develops, tests, and debugs software applications, contributes to software builds, completes code reviews and automated testing to maintain high-quality standards with guidance, supports and monitors software across environments, and adheres to security and regulatory best practices. RESPONSIBILITIES * Advances the design, development, testing, and deployment of software applications and systems * Drives the modification, documentation, and maintenance of software to ensure high reliability and availability * Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance * Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency * Completes code reviews and automated testing to maintain high-quality code standards * Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives * Applies AI tools to improve software design, coding, and testing practices and identifies opportunities to embed AI into development workflows while validating AI-generated recommendations prior to implementation and maintaining accountability for outputs * Guides team members on effective use of AI-assisted development tools QUALIFICATIONS * Degree in computer science, computer engineering or a related field. * Minimum 5 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, PostgreSQL, Cassandra, Kafka, Python, IntelliJ, Couchbase, OpenSearch and RESTful API’s. * Hands-on experience with application design, software development and automated testing * Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases. * Ability to effectively interpret technical and business objectives and challenges and eloquent solutions. * Ability to learn and investigate new technology and business domains, question status quo and think outside of the box. * Ability to debug basic software components and identify code defects for remediation. * Experience working in Agile or other rapid application development methods. * Experience in automation testing and documentation (i.e. automated, functional, and performance) and related technologies (Karate, Postman, Cucumber, Playwright, Selenium, Jenkins, Github Actions). * Build automated CICD Pipelines with quality gates, test-automation and automated approvals.  * Working experience of Public Cloud and related technologies (AWS, GCP, Kubernetes). * Experience in leveraging and building Agent Skills and prompt engineering. * Proficient oral and written communication skills. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead architecture and optimization of enterprise-scale data platforms with mentoring and performance initiatives. | 8+ years designing and optimizing large-scale enterprise database platforms with expert proficiency in relational, NoSQL, and distributed databases. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Senior Data Engineer I is responsible for the architecture, design, engineering, and optimization of enterprise-scale data platforms that power mission-critical business capabilities. This role transforms logical data architectures into scalable, resilient, and secure physical implementations across relational, NoSQL, distributed, and cloud-native database technologies. The Senior Data Engineer drives technical excellence by leading database architecture, administration, performance optimization, high availability, disaster recovery, and operational resiliency initiatives. Leveraging deep expertise in large-scale database systems, the role ensures optimal performance, scalability, security, and reliability while delivering highly available, cloud-native data solutions. Working closely with Product, Architecture, Platform Engineering, and Business stakeholders, the Senior Data Engineer leads the adoption of modern data engineering practices, automation, Infrastructure as Code (IaC), and emerging database technologies. The role is instrumental in advancing enterprise data platforms through sophisticated data modeling, query optimization, partitioning, indexing, and distributed data management strategies, enabling high-performance, data-driven applications at scale. RESPONSIBILITIES   * Mentor and coach Data Engineers while fostering a culture of technical excellence, innovation, knowledge sharing, and continuous improvement across engineering teams. * Lead and actively contribute within Agile teams, partnering with Product, Architecture, and Business stakeholders to deliver scalable, high-quality data solutions and prioritize work across sprint cycles. * Evaluate emerging database technologies and platform capabilities, driving the adoption of modern database features, cloud-native services, and engineering best practices across the organization. * Design and implement scalable logical and physical data models that support high-performance, resilient, and secure enterprise data platforms. * Engineer, administer, and optimize relational, NoSQL, distributed, and cloud-native database platforms, ensuring scalability, reliability, and operational excellence. * Lead database performance optimization initiatives, including SQL tuning, execution plan analysis, indexing, partitioning, storage optimization, capacity planning, and workload management. * Design and maintain highly available database architectures, replication strategies, backup and recovery processes, and disaster recovery solutions to ensure business continuity. * Establish and enforce enterprise standards for data architecture, database security, governance, automation, and operational best practices. * Develop Infrastructure as Code (IaC) solutions and automation frameworks to provision, configure, deploy, and manage database platforms efficiently. * Design and optimize Big Data platforms by implementing advanced data modeling, partitioning, indexing, and distributed data management strategies. * Partner with cross-functional engineering teams to integrate data platforms with cloud-native applications, CI/CD pipelines, containerized environments, and modern data engineering ecosystems. * Collaborate closely with Product, Architecture, Security, and Business teams to align data platform capabilities with strategic business objectives and technology roadmaps. * Lead root cause analysis for complex production incidents and drive continuous improvements in database reliability, observability, performance, and operational resilience. * Influence technical direction by evaluating new technologies, establishing engineering standards, and driving modernization initiatives across enterprise data platforms. QUALIFICATIONS Education: * Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related technical discipline; Master's degree preferred or equivalent professional experience.   Required Experience: * 8+ years of experience designing, developing, administering, and optimizing large-scale (TB/PB) enterprise database platforms and data engineering solutions. * Expert-level experience with relational databases including Oracle, PostgreSQL, and MySQL. * Strong experience with NoSQL databases including MongoDB, Couchbase, Cassandra, Redis, or equivalent distributed NoSQL platforms. * Experience with distributed databases including YugabyteDB, Cassandra or equivalent distributed SQL/NoSQL technologies. SingleStore experience is highly preferred. * Experience with in-memory databases such as SingleStore, Redis, or  Apache Ignite. * Extensive experience with cloud-native database platforms and Database-as-a-Service (DBaaS/SaaS) offerings on AWS and Google Cloud Platform (GCP), including Amazon RDS, Aurora, DynamoDB, Cloud SQL, BigQuery, Bigtable, MongoDB Atlas, Couchbase and Yugabyte. * Demonstrated expertise in database performance tuning, including SQL optimization, execution plan analysis, indexing, partitioning, optimizer statistics, concurrency, locking, memory management, replication, storage optimization, and capacity planning, with measurable production results. * Strong experience designing logical and physical data models using enterprise modeling tools such as ER/Studio, ERwin, or equivalent. * Experience designing and supporting OLTP, OLAP, data warehouse, data mart, and Big Data platforms. * Experience building scalable ETL/ELT, data integration, and distributed data processing solutions using technologies such as Apache Spark and Kafka. * Strong programming skills in Python and SQL; experience with Java or other object-oriented languages is a plus. * Experience with Infrastructure as Code (Terraform), Docker, Kubernetes, Git, Linux, shell scripting, and modern CI/CD practices. * Experience with ServiceNow, Jira, or similar ITSM, ticketing, change management, incident management, and Agile project management platforms. * Experience working within Agile software delivery methodologies, including Scrum, Kanban, and Test-Driven Development (TDD).   Technical Knowledge: * Deep understanding of relational, NoSQL, distributed, and cloud-native database architectures, including storage engines, indexing strategies, query optimization, replication, encryption, backup/recovery, high availability (HA), disaster recovery (DR), and database security. * Strong knowledge of distributed systems, multi-tier architectures, consensus algorithms, and scalable data platform design. * Knowledge of Big Data ecosystems, data lake architectures, and modern data storage technologies. * Understanding of XML, JSON, schema design, metadata management, and open-source database technologies. * Knowledge of infrastructure and storage architectures, including SAN, NAS, hyper-converged infrastructure (e.g., Nutanix), and cloud-native storage solutions. * Working knowledge of Artificial Intelligence (AI) and Generative AI (GenAI) technologies, including LLM integration, vector databases, retrieval-augmented generation (RAG), AI-assisted development, and AI-powered data engineering workflows. * Strong understanding of observability, monitoring, SRE principles, and production operations.   Professional Attributes: * Self-motivated, highly technical, and results-oriented with a strong sense of ownership. * Excellent analytical, troubleshooting, and problem-solving skills. * Proven ability to diagnose and resolve complex production issues across database, cloud, and distributed systems. * Strong communication, collaboration, and technical leadership skills with experience mentoring engineers and influencing architectural decisions. * Demonstrated success delivering highly scalable, resilient, secure, and high-performance enterprise data platforms.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Lead technical direction and modernization of software platform while mentoring teams and championing modern practices. | Significant hands-on experience in large-scale software engineering, distributed systems, cloud-native architectures, legacy system modernization, and AI-enabled development with a bachelor's degree. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs. RESPONSIBILITIES We are looking for a Senior Staff Software Engineer to help shape the technical direction of our Business Line of Credit (BLOC) platform within Global Commercial Services (GCS). This is a highly hands-on engineering role for someone who enjoys solving complex problems, modernizing critical systems, and helping engineering teams build better software. The successful candidate will combine deep software engineering expertise with broad knowledge of modern architectures, public cloud, and enterprise technology platforms. They will work directly with engineers and technology leaders to modernize legacy systems and patterns, improve developer productivity, and raise the bar for engineering quality, reliability, and delivery. Key Responsibilities   * Design, build, and modernize critical software supporting BLOC, contributing directly to architecture, design, code, and implementation. * Provide technical leadership across engineering teams, helping solve complex problems and establishing modern, reusable engineering patterns. * Modernize legacy applications and architectures using cloud-native technologies, distributed systems, APIs, automation, and modern software development practices. * Build deep knowledge of American Express technology platforms and tooling, helping teams effectively adopt enterprise capabilities while simplifying unnecessary complexity. * Improve the reliability, availability, performance, and observability of critical systems through sound engineering practices, automation, and resilient design. * Champion AI-enabled software development practices to improve developer productivity, software quality, testing, and delivery velocity. * Lead technical experimentation and proofs of concept, using emerging technologies to solve engineering challenges and demonstrate better approaches. * Partner across Engineering, Architecture, Product, and enterprise technology teams to influence technical direction and translate business needs into effective software solutions. * Mentor engineers, share technical expertise, and raise engineering standards across the organization. QUALIFICATIONS   * Significant hands-on software engineering experience building and operating large-scale, business-critical applications. * Strong programming and software design skills with the ability and desire to contribute directly to production software. * Deep knowledge of modern software engineering practices, distributed systems, APIs, microservices, and highly available architectures. * Strong public cloud fundamentals and experience designing, building, and operating cloud-native applications. * Experience modernizing legacy applications, architectures, and engineering patterns while managing complexity and technical risk. * Experience with modern engineering practices and tooling across CI/CD, automated testing, observability, infrastructure automation, and production operations. * Experience applying AI-enabled tools and capabilities across the software development lifecycle to improve engineering productivity and quality. * Demonstrated ability to diagnose and solve complex technical and production problems across application and platform layers. * Broad technical curiosity with the ability to quickly learn new technologies, platforms, and enterprise tooling. * Strong collaboration and communication skills with the ability to influence technical decisions, mentor engineers, and work effectively across engineering teams. Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Design, develop, and maintain scalable cloud-native data platforms and automation tools with cross-team collaboration. | 8+ years experience with cloud-native data platforms, Python, SQL, and cloud services like GCP or AWS. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike. RESPONSIBILITIES * Provide thought leadership, engineering expertise, and direction to the engineering teams; be versatile and be able to collaborate with business stakeholders, product teams and cross functional technology groups to drive continuous delivery. * Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools. * Own all technical aspects of software development (architecture, design, and development of systems) for assigned applications. * Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews, and testing in ongoing sprints. * Drive consistent development practices - tools and common components. * Develop deep understanding of tie-ins with other systems and platforms within the supported domains. * Work with technical product managers contributing to blueprints and assisting with annual planning of feature sets. * Identify opportunities for adopting new technology to solve existing needs and predicting future challenges. * Effectively communicate to internal and external business partners on solution design. QUALIFICATIONS * 8+ years of professional experience designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions. * Strong experience designing and implementing batch and streaming data ingestion frameworks, ETL/ELT pipelines, and reusable data processing patterns using Python, PySpark, Spark, Dataproc, SQL, or equivalent distributed data processing technologies. * Experience designing and developing data platforms on Google Cloud Platform (preferred) or AWS/Azure using services such as BigQuery, Cloud Storage, Pub/Sub, Dataproc, Cloud Composer, Cloud Run, Cloud Functions, and related cloud-native data services. * Strong understanding of Contact Center as a Service (CCaaS) platforms and customer interaction data generated across voice, chat, IVR, dialers, Agent Assist, Speech-to-Text (STT), Text-to-Speech (TTS), conversation transcripts, interaction events, and operational metrics. * Experience defining canonical data models, metadata management, data quality frameworks, and reusable data products to support enterprise analytics, reporting, and downstream applications. * Experience integrating CCaaS platforms and enterprise systems using REST APIs, event streaming, messaging technologies, webhooks, and batch or real-time ingestion patterns. * Strong experience with Apache Kafka, Google Pub/Sub, or similar event streaming technologies, including designing scalable and resilient data ingestion patterns. * Strong proficiency in SQL, data modeling, data virtualization, semantic datasets, and working with relational and NoSQL databases supporting analytical and operational workloads. * Experience enabling enterprise analytics through BigQuery, Metrics as a Service, reusable data services, and cloud-native analytical platforms. * Experience implementing CI/CD practices, deployment automation, and engineering best practices using Git, Jenkins, Docker, Kubernetes, Terraform, or similar DevOps technologies. * Experience leading technical design discussions, mentoring engineers, conducting design and code reviews, and driving engineering best practices across multiple teams. * Excellent communication and stakeholder management skills with the ability to collaborate across Product, Engineering, Architecture, Analytics, and Business organizations to deliver scalable data platform solutions. Good to Have:  * Experience with Java and Spring Boot for backend services supporting enterprise data platforms or APIs. * Experience with Context Management, Customer Journey Analytics, Customer Interaction Platforms, Contact Center Analytics, or Customer 360 solutions. * Familiarity with Generative AI technologies, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), semantic search, vector databases, AI agents, or AI-powered analytics. * Experience with data virtualization, enterprise semantic layers, or reusable data services supporting analytics and reporting. * Experience modernizing enterprise data platforms or migrating analytical workloads to Google BigQuery and cloud-native data ecosystems. * Exposure to enterprise data governance, metadata management, data lineage, cataloging, or observability platforms. * Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and develop software applications translating user needs into robust systems architecture with continuous improvement. | Bachelor's degree in STEM and 5+ years experience in software design, development, and testing with proficiency in Java, Agile, and REST APIs. | American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. RESPONSIBILITIES Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement. QUALIFICATIONS Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must also include 1 year with each of the following: Agile development, Agile methodologies, Git, J2EE, Java, JavaScript, JBOSS, JDBC, Jenkins, JSON, Maven, multi-tiered systems, MVC, MySQL, Node.js, relational databases, REST APIs, Servlets, SOA Technologies, Spring, and Web Services. Telecommuting is available up to 2 days per week. Job Location: New York, NY     At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster [https://www.eeoc.gov/poster] The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI #WayUp-DNI #ZipRecruiter-DNI

Design and build scalable, secure, and high-performance user interfaces for traditional and AI-powered applications while collaborating with cross-functional teams. | 8+ years frontend or full-stack development experience with strong React, NextJS, and modern web technologies proficiency, plus hands-on GenAI application experience and frontend architecture knowledge. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Cyber Engineering team at American Express is seeking a dynamic engineer for the role of Frontend engineer within the Information Security organization. This position offers a unique opportunity to develop advanced UI/UX capabilities involving emerging technologies, including Generative AI, to stay ahead of the evolving cyber threat landscape and protect American Express's digital assets. RESPONSIBILITIES * Design and build scalable, secure, accessible, and high-performance user interfaces across traditional and AI-powered applications. * Own the end-to-end development of modern UI experiences, from architecture and implementation through testing, deployment, and continuous improvement. * Build AI-driven and agentic experiences, including conversational, copilot-style, intent-driven, streaming, and human-in-the-loop interactions. * Partner with product, design, AI/ML, backend, and platform teams to translate business and user needs into intuitive, cohesive digital experiences. * Develop and evolve reusable UI components, design systems, and modular frontend architectures that accelerate development and ensure consistency across applications. * Rapidly prototype, experiment, and iterate on new capabilities and interaction patterns, translating successful concepts into production-ready solutions. * Continuously learn and adapt to rapidly evolving technologies, frameworks, AI capabilities, and UI paradigms. * Champion engineering excellence through clean, maintainable, well-tested code, code reviews, performance optimization, accessibility, security, and continuous refactoring. * Apply strong product and UX judgment, leveraging user research, prototypes, experimentation, analytics, and feedback to continuously improve user experiences. * Drive performance, reliability, and quality through appropriate testing, observability, telemetry, and measurement of both traditional and AI-powered experiences. * Drive innovation and technical direction by evaluating emerging technologies, challenging existing approaches, and influencing frontend engineering standards and best practices. * Demonstrate strong ownership and autonomy, navigating ambiguity, prioritizing effectively, communicating trade-offs, and driving complex initiatives from concept through production. QUALIFICATIONS * Associates or BS degree in Computer Science, Information Systems, or other related field (or equivalent 5+ years of work experience) * 8+ years of experience with strong focus on frontend or full-stack technology. * Strong proficiency in HTML, CSS, JavaScript, TypeScript, and React, NextJS with experience building accessible, responsive, high-performance web applications. * Experience with modern frontend styling approaches and frameworks, such as Tailwind CSS, Sass, Less, CSS Modules, or similar technologies. * Experience designing and building reusable UI components, design systems, and composable frontend platforms that can scale across products and teams. * Deep expertise in modern frontend architecture and engineering, including state management, asynchronous and reactive UI patterns, performance optimization, rendering strategies, and micro-frontend or modular/composable UI architectures. * Hands-on experience building GenAI and/or agentic applications, particularly user-facing experiences powered by large language models (LLMs), AI agents, or multi-step AI workflows. * Experience designing and implementing AI-driven interaction patterns, including conversational interfaces, copilot-style assistance, command- or intent-driven interactions, and dynamically generated or adaptive user experiences. * Strong understanding of prompt engineering, context management, conversation/session state, tool invocation, and streaming response UX, including techniques for handling latency, partial responses, errors, and interruptions gracefully. * Experience building real-time and streaming user experiences, including incremental rendering, asynchronous state updates, optimistic UI, and event-driven interactions. * Understanding of human-in-the-loop interaction patterns, feedback mechanisms, user control, AI transparency, and explainability principles for trustworthy AI-powered experiences. * Experience defining and instrumenting AI/agentic UX metrics, such as time-to-first-response, end-to-end latency, task completion rate, response quality, user engagement, error/recovery rates, and user trust signals. * Ability to design user experiences that effectively communicate agent state and activity, including planning, progress, tool execution, confirmations, errors, and completion states. * Experience implementing appropriate guardrails and user controls for AI-powered experiences, including confirmation patterns, permission boundaries, failure recovery, and graceful degradation. * Experience with automated testing frameworks and practices, including unit, integration, component, and end-to-end testing using tools such as Jest, Vitest, Cypress, Playwright, or similar. * Experience with modern frontend build systems, package management, and developer tooling such as Vite, Webpack, npm/pnpm/yarn, or equivalent technologies. * Familiarity with modern product and UI design tools such as Figma, with the ability to collaborate effectively with product designers and translate design systems and prototypes into production-quality experiences. * Proficiency with AI-assisted software development tools such as GitHub Copilot, Claude Code, Cursor, Gemini Code Assist, or similar coding agents, with the ability to effectively review and validate AI-generated code for correctness, security, performance, accessibility, and maintainability. * Hands-on experience with Git, CI/CD pipelines, secrets management, and modern software delivery practices, using technologies such as Jenkins, GitHub Actions, or equivalent tools. * Familiarity with containerization and cloud-native technologies, including Docker and Kubernetes, is a plus. * Experience with browser extension development and/or mobile application development is a plus. * A portfolio, GitHub profile, or examples of previous work demonstrating experience designing and developing sophisticated user-facing applications is preferred. * Demonstrated ability to operate effectively in an Agile, cross-functional environment, navigate ambiguity, and adapt to evolving technologies, requirements, and priorities. * Excellent communication, collaboration, and technical leadership skills, with the ability to influence architecture and engineering practices and partner effectively with product, design, AI/ML, platform, and engineering teams. * Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, develop, and deploy scalable software applications while mentoring junior engineers and collaborating with cross-functional teams. | At least 10 years experience with Java, cloud-native development, modern distributed systems, a bachelor's degree, leadership skills, and Agile experience. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. As a Software Engineer in GMST you will be crafting solutions that are scalable and can be delivered iteratively to enhance business value, building core features and functions of card transaction systems on our distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. Providing technical leadership to engineers to aid in the development of engineers within the team. GMST Engineers use Java Technologies to drive innovation while also finding opportunities to adopt new technologies. Are you looking to join a team of Engineers who not only write code and test but also innovate? If so, join our GMST team and work on the Merchant Platform! RESPONSIBILITIES * Mentor junior Software Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation * Direct the design, development, testing, and deployment of software applications and systems * Oversee a variety of tasks, platforms, and technologies to expand new and existing software to meet changing requirements * Write automated unit tests to ensure correctness and stability * Provide technical guidance to ensure adherence to best practices and coding standards * Monitor software performance and implement improvements to optimize functionality * Analyze technical challenges and provide innovative solutions to enhance software quality and efficiency * Collaborate with cross-functional teams to ensure seamless integration and deployment of software solutions * Collaborate and co-create effectively with teams in product and the business to align technology initiatives with business objectives QUALIFICATIONS * Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred. * Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases * Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)Degree in computer science, computer engineering or a related field. * Significant hands-on experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment. * Minimum 10 years of proven experience using Java, React, Vert.x, Spring, Spark, Postgres, Restful APIs, Redis, Kafka and cloud-native application development. * Experience designing, and building AI-powered and Agentic AI solutions, including LLM-based applications, AI agents, retrieval-augmented generation (RAG), prompt engineering, orchestration frameworks, vector databases, and AI service integrations. * Strong engineering and professional leadership skills. * Demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams. * Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories * Experience in automation testing and documentation (i.e. automated, functional, and performance) * Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and deliver scalable software solutions and lead architecture of distributed systems while mentoring engineers. | Strong proficiency in Linux, shell scripting, Docker, Kubernetes, Terraform, JVM internals, and familiarity with AI/ML concepts. | American Express is seeking a highly skilled and experienced Senior Software Engineer to join the One Data platform team within Enterprise Architecture. This role is a key part of the organization’s technology strategy and supports the design, development, and delivery of scalable platform capabilities that enable engineering teams across the enterprise to build and deploy microservices at scale. Enterprise Architecture plays a critical role in shaping the company’s technology direction through four core pillars: Architecture as Code, Architecture as Design, Governance, and Colleague Enablement. The One Data platform team is focused on building foundational technologies that empower teams across American Express to deliver modern, resilient, and high-performing software solutions. RESPONSIBILITIES * Design, develop, and deliver scalable, high-quality software solutions across the full stack using Java and Python for enterprise-grade platform services and applications. * Lead the architecture and implementation of distributed systems with a strong emphasis on performance, reliability, maintainability, and operational excellence. * Own end-to-end delivery of features, from design and implementation to deployment, monitoring, and production support. * Act as a senior technical contributor in an Agile environment, guiding best practices in software engineering, testing, documentation, and continuous delivery. * Mentor junior engineers through code reviews, design discussions, and knowledge-sharing activities. * Collaborate closely with architects, product managers, and cross-functional stakeholders to translate business requirements into scalable technical solutions. * Build and evolve RESTful APIs, microservices, and event-driven systems with strong service contracts and backward compatibility. * Improve CI/CD pipelines, automate testing, and enhance developer productivity through modern engineering practices. * Identify bottlenecks, debug complex production issues, and perform root-cause analysis to drive long-term fixes. * Design systems with a focus on scalability, resilience, observability, monitoring, logging, and alerting. * Contribute to cloud-native transformation initiatives, including containerization, infrastructure as code, and auto-scaling architectures. * Influence technical direction by challenging assumptions and proposing innovative, pragmatic solutions. * Take accountability for delivering high-impact outcomes aligned with team and organizational goals. QUALIFICATIONS * Basic understanding of AI/ML concepts and Generative AI technologies, including LLMs, prompt engineering, and Retrieval-Augmented Generation (RAG). * Strong Linux and Unix shell proficiency, including shell scripting and troubleshooting. * Experience with NGINX, HAProxy, Envoy, Docker, Kubernetes, Terraform, or similar technologies. * Strong source control skills using Git. * Experience with observability and monitoring platforms such as Splunk, Elastic, Datadog, Prometheus, or Grafana. * Good understanding of JVM internals and the ability to diagnose issues using thread dumps, heap dumps, JFR, VisualVM, or similar tools. * A proactive and collaborative mindset with a strong desire to document technical knowledge and improve team productivity.   Core Competencies * Systems thinking and the ability to reason about edge cases, failure modes, and operational behavior. * Strong communication and collaboration skills, including asynchronous communication and cross-functional coordination. * Enthusiastic, ownership-driven approach to problem solving and continuous improvement. * Ability to deliver quickly, iterate rapidly, and adapt to changing priorities in a dynamic environment. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead design and implementation of scalable data pipelines and architecture for analytics and reporting. | Bachelor's or Master's degree with 8+ years in data or software engineering and expertise in Snowflake, SQL, Python, and cloud data integration. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.  American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem. As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.   RESPONSIBILITIES * Lead the design, development, and implementation of scalable data pipelines and data architecture to support dining analytics, reporting, and downstream business applications. * Build and maintain reliable batch and incremental ETL/ELT workflows, including ingesting Rooam POS data from AWS S3 into Snowflake and transforming it into analytics-ready datasets. * Design and optimize Snowflake data models, including staging, curated, and business-ready data layers to support reporting, analytics, and operational use cases. * Develop scalable data processing solutions using Python, SQL, and AWS cloud services while ensuring performance, reliability, and maintainability. * Implement data quality validation, reconciliation, monitoring, and alerting to ensure the accuracy, completeness, and timeliness of Rooam POS data. * Partner with Product, Business, Analytics, Architecture, and Engineering teams to define data requirements and deliver scalable data solutions. * Drive performance optimization across Snowflake by tuning SQL queries, optimizing storage strategies, and managing compute resources efficiently. * Lead technical design discussions, mentor engineers, and promote engineering best practices across data engineering initiatives. * Strengthen platform reliability through automation, CI/CD, observability, documentation, and operational excellence. * Support enterprise data governance by maintaining metadata, documentation, lineage, and secure access to data assets. QUALIFICATIONS * Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field. * 8+ years of experience in Data Engineering, Software Engineering, or Enterprise Data Platforms. * Strong hands-on expertise in:       o    Snowflake       o    SQL and advanced query optimization       o    Python * ETL/ELT pipeline development and orchestration * Experience designing and implementing scalable data pipelines and cloud-based data integration solutions. * Strong understanding of data warehousing concepts, dimensional modeling, and modern data lake/lakehouse architectures. * Experience implementing data quality frameworks, reconciliation processes, schema evolution handling, and production monitoring. •    Familiarity with CI/CD pipelines, Git, Infrastructure as Code, and automated deployment practices. * Excellent problem-solving, communication, stakeholder management, and cross-functional collaboration skills. * Proven ability to lead end-to-end delivery of enterprise-scale data engineering initiatives across multiple teams. Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, build, and maintain high-quality applications supporting global business strategies within agile teams. | Bachelor's degree and experience in distributed systems, object-oriented programming, automated testing, agile methodologies, and database management. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.   The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.   Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead software development, mentor junior engineers, and collaborate across teams to deliver high-quality applications. | Experience in front end software engineering, application design, automated testing, distributed systems, and Agile methodologies. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company's total revenues. Our vision is to be essential to our customers' businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs. Responsibilities Front End Sr Software Engineer I directs the end-to-end development of software applications, ensures adherence to best practices, mentors and coaches junior engineers, and collaborates with teams to optimize performance and integration. Mentors junior Software Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation Provides guidance and support to junior engineers, fostering professional growth and development within the team Directs the design, development, testing, and deployment of software applications and systems Oversees a variety of tasks, platforms, and technologies to expand new and existing software to meet changing requirements Writes automated unit tests to ensure correctness and stability Provides technical guidance to ensure adherence to best practices and coding standards Monitors software performance and implements improvements to optimize functionality Analyzes technical challenges and provides innovative solutions to enhance software quality and efficiency Collaborates with cross-functional teams to ensure seamless integration and deployment of software solutions Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives Qualifications Education Qualifications: Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) Work Experience: Front End Software engineering and development experience or a related job Experience in application design, software development, and automated testing Experience in object-oriented design and coding with variety of languages Experience in distributed (multi-tiered) systems, algorithms, and relational databases Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories Experience in automation testing and documentation (i.e. automated, functional, and performance) Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: - Competitive base salaries - Bonus incentives - 6% Company Match on retirement savings plan - Free financial coaching and financial well-being support - Comprehensive medical, dental, vision, life insurance, and disability benefits - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Build foundational platform capabilities and developer tooling to enable scalable, secure, AI-enabled applications and drive engineering excellence. | Bachelor's degree and 8+ years in software engineering with deep expertise in distributed systems, developer platforms, and cloud-native architectures. | Enterprise Architecture / Architecture-as-Code One Data Platform Engineering Team is seeking a self-driven Staff Software Engineer with deep expertise in platform engineering, developer platforms, and framework design. This role focuses on envisioning and building foundational platform capabilities, frameworks, and developer tooling that enable engineering teams to deliver highly performant, scalable, secure, cloud-native, and AI-enabled applications. You will play a key role in shaping the evolution of our One Data Platform by building reusable platform services, advancing developer experience, and driving engineering excellence across the organization.   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counselling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and develop distributed transaction platform capabilities and lead engineering teams in Agile environments. | Bachelor's degree with 10+ years experience, strong Java and distributed microservices implementation skills. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.  The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely American Express Global Payment Network authorizes and processes all of the company’s customer card transactions. It is the critical back bone for this processing and operates in a near real-time, low-latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.  As a Senior Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that contribute and drive our Global Card Network platform. Your primary responsibility is to design and develop capabilities for our next generation distributed transaction platform, supporting Amex card transactions while leading a team of engineers in Agile teams.  You will work closely with other Senior Engineers, Product Owners and architects to achieve your goals.   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and implement scalable cloud contact center solutions and lead integrations with high availability and performance. | Bachelor's degree and 8+ years of commercial software development experience with strong cloud and leadership skills. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and build scalable full stack applications using AI-assisted tools and cloud-native microservices. | Strong experience with Java, Spring Boot, React/Next.js, AI engineering platforms, and enterprise software architecture. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Amex Offers & Digital Media: Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms.   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Design, develop, test, debug software applications and support software across environments. | Bachelor's degree and 5+ years professional software development experience with Java, distributed systems, and cloud platforms. | As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.   Our team is building a best in class Case Management platform to service our customers using modern open source technology operating in the cloud. So if you are interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. Software Engineer II designs, develops, tests, and debugs software applications, contributes to software builds, completes code reviews and automated testing to maintain high-quality standards with guidance, supports and monitors software across environments, and adheres to security and regulatory best practices. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, build, and operate AI-powered capabilities using agentic AI and large language models with mentoring responsibilities. | Significant software engineering experience with production AI/ML systems, proficiency in Python, and strong knowledge of distributed systems. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented technology teams and build a unique career with the Powerful Backing of American Express. With opportunities to work with the latest technologies and a commitment to supporting the broader engineering community, our mission is to power your success. Amex Tech is powered by our technology, our culture, and our colleagues.   The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities across digital experience engineering, marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. The organization builds customer-facing capabilities that deepen digital engagement as well as core technology platforms that span business lines and customer segments.   American Express Global Dining brings together world-class experiences through platforms such as Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader American Express Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.   As part of Team Amex, you’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.   At American Express, AI is reshaping the future of commerce and redefining the experiences our customers, merchants, and Card Members expect. Within Global Dining, housed within Amex Technology, we are applying AI to reimagine how diners discover and experience restaurants, how restaurants engage and serve their guests, and how our colleagues build and operate the platforms behind those experiences.   Our focus is increasingly on agentic AI: intelligent systems capable of understanding context, reasoning, planning, using tools, and taking actions across complex workflows with appropriate levels of autonomy. These capabilities have the potential to transform dining discovery, reservations, restaurant operations, customer servicing, and the engineering systems that power the Global Dining ecosystem. We are building these capabilities with the reliability, security, explainability, observability, and governance required to operate AI at American Express scale.   THE ROLE As a Senior AI Engineer – Agentic AI, Global Dining, you will be a hands-on engineer responsible for designing, building, integrating, and operating AI-powered capabilities across the Global Dining ecosystem. You will develop production AI systems that apply large language models, retrieval, tools, orchestration, machine learning, and generative AI to real-world customer, restaurant, and platform workflows. You will work across the AI application stack—from LLMs, retrieval and agent orchestration to APIs, data pipelines, evaluations, observability, and production infrastructure.   This is a deeply hands-on engineering role. You will write production code, prototype emerging approaches, contribute to technical designs, and take AI capabilities from experimentation through deployment, monitoring, and continuous improvement. You will collaborate with engineers across teams to integrate AI models and intelligent services into existing production systems while meeting both technical and business requirements.   As a Senior Engineer, you will provide technical guidance within the team, contribute to engineering standards and reusable patterns, mentor junior engineers, and help foster a culture of engineering excellence and innovation. You will apply advanced expertise in AI engineering while continuing to develop breadth across adjacent technical domains.   You will partner closely with Product, Design, Data, Information Security, Risk, Compliance, and other engineering teams to translate business and customer needs into responsible, scalable AI solutions. TECHNICAL ENVIRONMENT: We do not hire against a narrow technology checklist. We are looking for engineers with strong software engineering fundamentals who are excited about solving difficult problems at the intersection of AI, distributed systems, and customer-facing products. CORE ENGINEERING STACK: •    Languages: Python, Go, TypeScript •    Cloud and infrastructure: AWS and/or GCP, Kubernetes •    Tools and Platform: LangGraph, LangChain, Docker •    APIs and services: REST, gRPC •    Distributed systems: event-driven architectures, including Kafka •    Data processing technologies and frameworks for large-scale data pipelines AGENTIC AI AND ML: •    Commercial and open-source LLMs integrated into production applications and agentic workflows •    Tooling for agent orchestration, retrieval-augmented generation, vector storage, and evaluation •    Prompt engineering, context management, structured generation, and model evaluation •    Machine learning and natural language processing techniques, including Transformer-based models and their real-world applications •    Schema validation and structured data handling •    Machine learning operations tooling for model deployment, monitoring, and maintenance   AI-ASSISTED DEVELOPMENT: •    Use of AI-assisted and agentic development tools for design, implementation, testing, debugging, and refactoring •    Learning how to apply these tools responsibly while maintaining production-quality standards •    All systems are built to meet high standards for reliability, security, and auditability, reflecting the responsibility of deploying autonomous AI in a financial services environment   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.