American Express

Lead and optimize legal governance programs, drive process improvements using technology, and engage stakeholders to ensure compliance and efficiency. | Over 5 years of experience in legal, compliance, or risk management roles, with proficiency in data analysis, legal technology, and cross-functional project management. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Role: The legal industry is evolving — and so are we. The Global Counsel’s Organization (GCO) in American Express is transforming how legal teams deliver value through technology, innovation, and operational excellence. As the Manager, Legal Affairs – Legal Program Team, you’ll play a pivotal role in strengthening our global legal governance and risk management frameworks. You’ll combine legal, compliance and operational expertise with program management and data-driven insights to drive compliance, efficiency, and innovation across key enterprise programs that shape the future of our business. Key Responsibilities Program Leadership: • Lead day-to-day operations and transformation for GCO in connection with core Enterprise frameworks, including Regulatory Change Management, Global Legal Inventory, Records Management, and New Product Governance. • Oversee governance documentation, policy alignment, and ongoing program enhancements. • Partner with Compliance, Technology, Control Management, and other functions to ensure consistent and compliant execution of enterprise frameworks. Innovation & Process Optimization: • Identify and implement process improvements using technology, automation, and generative AI. • Drive continuous improvement of legal service delivery models, including workflow optimization and knowledge management tools. • Lead initiatives to simplify and modernize legal processes and platforms. Stakeholder Engagement & Training: • Serve as a trusted partner to legal colleagues and business stakeholders, providing proactive, business-oriented solutions. • Coordinate and deliver training, documentation, and communications to ensure awareness and adherence to key programs. • Build strong partnerships across global teams to promote alignment, consistency, and knowledge sharing. Data Analytics & Reporting: • Develop and monitor key performance indicators (KPIs) to measure program effectiveness. • Present insights to senior management and influence decisions. • Partner with internal audit and risk functions to ensure controls and compliance are monitored effectively. Team Leadership & Development: • Lead and coach a Legal Analyst and other team members, fostering professional growth and excellence. • Cultivate a collaborative, inclusive team culture focused on accountability and innovation. Required Qualifications and Experience: • 5+ years of experience in legal, compliance, risk management, or program management roles within financial services or technology sectors. • Proven ability to manage complex projects, build consensus, and deliver results in a dynamic, cross-functional environment. • Proficiency in data analysis, reporting, and visualization tools (e.g., Tableau, Power BI). • Experience using legal technology and AI tools to enhance service delivery. • Strong executive presence, interpersonal skills, and ability to influence at all levels. • Excellent oral and written communication skills, with a focus on clarity and business impact. • Demonstrated ability to manage competing priorities while maintaining attention to detail. Ideal Personal Attributes: • Accountable and collaborative team player who builds positive relationships globally. • Strategic thinker with a growth mindset and adaptability in a changing environment. • Problem-solving abilities, with a resourceful, can-do attitude. • Enthusiastic about technology, innovation, and process improvement. • Highly organized, proactive, and comfortable working independently with minimal supervision. Why You’ll Love This Role: • Opportunity to shape the future of legal operations and governance at a global scale. • Exposure to enterprise-level programs and senior leadership across multiple regions. • A culture that embraces innovation, collaboration, and continuous learning. • A global network of passionate legal professionals committed to excellence and integrity. • This role offers significant opportunities for career growth, including potential pathways to leadership and other positions within the organization. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Lead the strategy and development of enterprise data security capabilities, managing a portfolio of security products to reduce risk and enable business growth. | Extensive experience in security, privacy, and product management within large enterprise environments, with a focus on data security technologies like encryption, key management, and access controls. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. We are seeking an experienced Director of Data Security Product Management to lead the strategy, development, and delivery of enterprise-grade data security capabilities across a complex, large-scale organization. This role is responsible for building and evolving a cohesive portfolio of data security products and platform capabilities that deliver clear, measurable enterprise value. That value is demonstrated through meaningful risk reduction, faster enablement of new business products and initiatives, and security solutions that are easy to implement, adopt, and operate at scale. The ideal candidate has deep experience operating in highly regulated or security-conscious enterprise environments and brings a strong foundation in disciplined product management practices. They are adept at translating enterprise risk, compliance, and business needs into scalable, flexible product solutions. Experience in data security enablement areas such as encryption, key management, data protection, and access controls is highly desirable. Key Responsibilities: • Define and own the long-term product vision, strategy, and roadmap for enterprise data security capabilities, ensuring alignment with business priorities, risk management objectives, and technology strategy • Develop, manage, and mature a portfolio of complementary product capabilities that address current enterprise needs while providing modularity and flexibility to support future requirements • Partner closely with engineering, architecture, risk, compliance, legal, and business stakeholders to assess needs, define outcomes, and translate those needs into clear, actionable product requirements • Apply strong product rigor practices, including problem framing, outcome-based prioritization, dependency management, value measurement, and end-to-end product lifecycle management • Ensure all solutions are enterprise-ready, with a focus on scalability, reliability, resilience, ease of implementation, and intuitive user experience for both technical and non-technical users • Establish and track success metrics that clearly demonstrate the value delivered by the data security product portfolio, including reduced risk exposure, improved time to enablement, and operational efficiencies • Evaluate emerging technologies, industry trends, and vendor capabilities to inform roadmap evolution, build-versus-buy decisions, and long-term product strategy Qualifications: • Bachelor’s degree in Computer Science, Engineering, or related technical field. • 12–15+ years of overall professional experience, including 8–10+ years in senior product management or leadership roles within large enterprise organizations • Proven experience building, scaling, and managing enterprise-grade product portfolios, preferably in data security, information security, data protection, or platform engineering domains • Strong background in data security enablement, such as encryption, key management, data protection, access controls, or related security capabilities • Exceptional ability in disciplined product management and product rigor practices, including assessing needs, defining outcomes, and prioritizing work based on enterprise value and risk reduction • Demonstrated strength in designing scalable, modular, and interoperable product capabilities that can evolve to meet changing enterprise and regulatory needs • Ability to balance near-term delivery with long-term strategic thinking, ensuring solutions remain flexible and sustainable over time • Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and align senior leaders and executive audiences Preferred Qualifications: • Secondary degree: Masters or MBA with a technical concentration (e.g., computer science, engineering, information security, or a related field) is preferred. What Success Looks Like • A clearly articulated, outcome-driven data security product vision and portfolio that is well understood and adopted across the enterprise • Measurable reduction in enterprise data risk through consistent, scalable security controls and strong adoption of product capabilities • Faster and simpler enablement of new products, platforms, and business initiatives through reusable, well-designed security solutions Data security products that are trusted, usable, and seamlessly integrated into enterprise technology ecosystems Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Oversee complaint policies and programs, analyze complaint data, and ensure compliance reporting. | Requires 4-5 years of consumer complaint experience, knowledge of US consumer regulations, and proficiency in Microsoft tools. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Complaint Oversight Program Office (COPO), within second line of defense Global Risk & Compliance, is responsible for providing oversight of the American Express National Bank (AENB) and American Express (AXP) Enterprise-Wide Complaint Policies and associated programs. Reporting to the VP of Consumer Fairness and Complaints, the Director of Complaint Program Oversight will be responsible for leading the team challenged with the oversight the complaint policies and associated program. This critical leadership role will act as the key liaison between first line of defense complaint supporting colleagues, monitor policy adherence, and oversee monthly senior leadership complaint reporting. Responsibilities: Leverage relationships with first line, second line and third line business unit colleagues to ensure Program standards are met. Analyze complaint data received through various AMEX channels, identify potential non-adherence to the complaint policies and program requirements. Ensure timely and accurate monthly compliance complaint reporting to senior leadership Support the development of the Complaint Oversight Program annual plan. Maintain the AENB and AXP policies and the associated Risk Standards Maintain the AENB Tier 2 Complaint Management Training. Work closely with the first line of defense Enterprise Complaint Governance team regarding program requirements and updates. Project manage the Project Guardian complaint related tasks and milestones Assist with complaint-related requests received from the Internal Audit Group (IAG) and external regulators. Minimum Qualifications: Bachelor’s Degree 4-5 years of consumer complaint experience Working knowledge of US consumer regulations Working knowledge of American Express products and services Ability to effectively influence colleagues at all levels Proficiency in Microsoft Tools Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment, and independently drive results. Preferred Qualifications: Advanced degree in a related field 4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role Advanced skills in Excel Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Design and maintain data pipelines, develop AI models, and support data infrastructure for blockchain and SaaS platforms. | Extensive experience with distributed data systems, AI/ML, blockchain data processing, and cloud platforms; senior-level expertise in data engineering and architecture. | This job listing in Maricopa - AZ has been recently added. Tallo will add a summary here for this job shortly.

Lead and manage the CRA service program, develop community partnerships, oversee data and reporting, and ensure regulatory compliance. | Experience in community engagement or CRA programs, understanding of CRA regulations, project management skills, and ability to collaborate with diverse stakeholders. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Through its Center for Community Development (CCD), American Express National Bank’s overarching goal is to maintain a leadership position in financing, investing, and facilitating community development activities within our assessment area and beyond. CCD is hiring a CRA Service Program Manager. This role offers a dynamic opportunity to lead the strategy, execution, and evaluation of American Express National Bank’s Community Reinvestment Act (CRA) service initiatives. The position is responsible for advancing the Bank’s CRA service goals through strategic planning, cross-functional coordination, regulatory alignment, and community engagement. The successful candidate will own the full lifecycle of the CRA service program — from program design and volunteer engagement to documentation and regulatory examination readiness. The CRA Service Program Manager will report to the Director of Community Development and provide leadership in developing service strategies that drive measurable community impact and regulatory performance. Lead and own the AENB CRA Service Program, including strategic planning, development, and execution of service initiatives that align with CRA requirements and Bank priorities. Serve as a subject matter expert (SME) on CRA service eligibility and regulatory expectations, ensuring activities meet the technical standards for qualified community development service. Develop and maintain relationships with nonprofit and community-based organizations to identify high-impact service opportunities and strengthen community partnerships. Oversee and guide board and committee placements to ensure alignment with CRA goals, while supporting colleague engagement and leadership development. Manage the CRA service data lifecycle, including intake, validation, analysis, and reporting of volunteer service activities to ensure regulatory accuracy and audit readiness. Lead preparation of documentation materials for CRA examinations, Presentation at CRA Committee meetings, and senior management reviews. Oversee third-party vendors and technology platforms supporting service reporting and community engagement, ensuring timely and high-quality outcomes. Advise leadership on emerging CRA trends, regulatory updates, and strategic opportunities to enhance service performance and community impact. Contribute to the overall operations of the Center for Community Development, including participation in compliance testing, audits, and strategic planning initiatives. Support and coordinate management of CRA Grant Program. Minimum Qualifications Demonstrated experience managing or leading community engagement or CRA-related programs, preferably in a financial institution or regulatory environment. Strong understanding of CRA regulatory frameworks and technical requirements for qualified community development services. Expertise in program design, data management, and performance reporting. Proven ability to collaborate cross-functionally with business units, senior leaders, and external partners. Strong project management, and organizational skills, with a focus on measurable results and continuous improvement. Experience with volunteer management systems, reporting tools, and employee engagement platforms. Preferred Qualifications Bachelor’s degree (preferred) in a relevant field. Excellent communication and presentation skills, with the ability to convey complex CRA concepts to diverse audiences. Previous experience with CRA examinations or regulatory reviews. Experience managing partnerships or service programs with community-based organizations. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Lead the development and deployment of large-scale marketing technology solutions, ensuring high quality, scalability, and alignment with business goals. | Extensive experience in SaaS product engineering, proficiency with Adobe platforms, and strong leadership in Agile environments. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team is part of USCDT, employs a ground-breaking focus with development responsibilities for customer & marketer facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. The Marketing Transformation team leads the technology strategy and engineering delivery of marketing activities, campaigns, and management of marketing assets. This position works closely with the Product and Business teams to craft, develop and support critical components and platforms for majority of Marketing products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system. The ideal candidate is required to be accomplished in the development and deployment of complex software solutions using Adobe’s Workfront, AEM and AEP platform. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the Adobe platforms & connectivity with Enterprise systems. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms. This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! Job Responsibilities: · Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex · Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups) · Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and align with regulatory requirements. · Partner with peers in technologies to find opportunities for code sharing, common services, joint development, etc. · Keep up with the latest industry research and emerging technologies to ensure we are appropriately demonstrating new techniques and capabilities. · Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc. · Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward. · Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence. · Lead teams in iterative product development using lean principles. · Passion, energy, personal accountability, and a desire to lead others to excellence. · Build and demonstrate strong relationships with business and Technology partners. · Drive strategic change in tools and process. · Deep appreciation for the importance of elegant solutions to Technical challenges. · Consistently question assumptions, challenge the status quo, and strive for improvement. · Never settle for being “good enough”. Qualifications · Extensive background in Software Product Engineering and Computer Science · 10+ years of demonstrable experience building and deploying large scale products on SaaS platforms (Adobe) · Strong Experience in Agile development, code review, Workfront, AEM Assets & AEM Sites (Cloud), AEP Platform (AJO), Python, Google Big Query, Rest API, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services. · Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments. · Strong understanding and experienced in CICD and DevOps · In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred · Knowledge of American Express Marketing & Data platforms a plus · The ability to communicate complex technical concepts clearly and concisely to non-technical individuals · Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus. · Hands on experience with technology planning and road mapping · Proven track record to lead problem analysis and resolution · Bachelor’s Degree in Computer Science, Computer Engineering or Information Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Lead and define strategies for platform integrations, managing a team of product managers, and collaborating cross-functionally to deliver scalable, reliable integrations. | Extensive experience in product management, API development, system design, and leading teams, with a focus on integrations and platform scalability. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The American Express Global Dining team sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences. Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. Who We Are: Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 19,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. About the Role: We are seeking a seasoned Director of Product, Integrations to evolve the Amex Global Dining integrations ecosystem. You will shape how our products connect with external platforms, defining the strategy and priorities that extend our core product vision. You will lead a team of Product Managers who own roadmaps and execution across AI and MCP capabilities, consumer applications, and enterprise surfaces. As a leader, you will set direction and guardrails, partner closely with cross-functional leaders, and empower your team to deliver at scale. Working with Business Development, Strategy, Engineering, and Product leadership, you will drive scalable, reliable integrations while balancing near-term delivery with long-term architectural direction across APIs, SDKs, and data partnerships. Key Responsibilities: • Lead the Integrations Product Team: Manage and mentor PMs and Senior PMs, fostering a culture of ownership, rigor, and strong product execution while empowering teams to own their roadmaps. • Set and Communicate Integrations Strategy: Define how integrations advance platform, consumer, and enterprise experiences, ensuring partner capabilities align with core product goals and customer needs. • Champion Customer-Centered Discovery: Embed user research and continuous discovery into product development, partnering closely with UXR to validate problems, test solutions, and ensure integrations solve meaningful customer and partner needs. • Drive System-Level Thinking: Understand system architecture, data flows, and technical constraints to ensure integrations are secure, scalable, and designed for long-term flexibility. • Collaborate Cross-Functionally: Partner with Strategy, Data, Engineering, Consumer and Restaurant Product, UXR, and Business Development to identify priority partners and surfaces while maintaining a cohesive ecosystem roadmap. • Establish Decision Frameworks: Develop and apply frameworks to evaluate integration opportunities based on customer impact, business value, and technical feasibility. • Deliver Operational Excellence: Oversee end-to-end delivery of integrations, ensuring high-quality launches, measurable outcomes, and a consistent, trusted user experience. Minimum Qualifications: • 6+ years in Product Management with at least 2 years managing PMs, ideally within integration-heavy or platform-focused environments. • Proven ability to translate product vision into cohesive, system-level strategy informed by technical architecture and long-term platform considerations. • Demonstrated experience building and scaling APIs, paired with strong technical fluency in system design, scalability, reliability, and performance trade-offs. • Hands-on experience delivering products that leverage AI, LLMs, and MCP frameworks in production environments. • Highly effective at navigating complex dependencies, setting clear priorities, and making data-informed decisions in ambiguous environments. • Exceptional communicator and influencer, able to align technical and non-technical stakeholders around strategy, trade-offs, and outcomes. • Deeply motivated by hospitality, technology, and delivering differentiated, high-quality consumer experiences. Preferred Qualifications: • Experience in hospitality, dining, travel, or marketplace products. • Proven success building or leading partner ecosystems, developer platforms, or enterprise integration strategies. • Working knowledge of hospitality integrations such as POS, CRM, payments, or related systems. • Demonstrated ability to scale product teams, strengthen product craft, and mature product development practices. Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Advise on small business lending products, including pricing, regulatory, and compliance issues, and support product development and customer experience. | J.D. from an accredited law school, licensed in New York, with at least 6 years of experience in banking or fintech legal advising, with deep knowledge of lending laws. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel - US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel's Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor's degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Advise on legal, regulatory, and compliance issues related to small business lending products, including pricing, marketing, and customer experience. | J.D. from an accredited law school, licensed in New York, with at least 6 years of relevant experience, especially in banking or fintech lending law. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel – US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor’s degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Advise on legal, regulatory, and compliance issues related to small business lending products, including pricing strategies and product development. | J.D. from an accredited law school, qualified to practice in New York, 6+ years of relevant experience in banking or fintech law, deep knowledge of lending laws. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director & Counsel – US Consumer and Commercial Legal Team: The US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director & Counsel for Small Business Pricing and Lending. This attorney will advise the Global Commercial Services teams responsible for developing the pricing strategies for the lending products offered to small business clients by American Express. Those products include the portfolio of Small Business Cards as well as the Business Line of Credit. In addition, this attorney will be the primary product attorney supporting the Business Line of Credit. Role & Responsibilities: • Counsel the business teams who manage the pricing of small business lending products, including legal, regulatory and compliance considerations • Consult on the development of all new pricing constructs for card and non-card business lending • Assess pricing constructs in light of applicable federal and state laws, as well as internal policies and procedures related to pricing governance • Advise on all matters related to the communication and implementation of new pricing constructs or changes to existing pricing constructs for small business lending products • Support the evolution of the Business Line of Credit, a non-card installment lending product that helps small businesses to meet their funding needs • Advise on all elements of the Business Line of Credit product, including marketing, customer acquisition, digital experiences, operational matters, new feature development and compliance with new legal and regulatory requirements • Collaborate on improvements to the Business Line of Credit, including web and mobile experiences of customers • Advise on phone-based sales strategies, consistent with company policies to promote fair and accurate sales practices • Advise the business with regard to customer complaints, and consult on regulatory exams as well as internal audits • Work with the Compliance organization to deepen and strengthen the risk management program for business lending Minimum Qualifications: • Bachelor’s degree and J.D. from an accredited law school • Qualified to practice law in New York in good standing • 6 years of relevant experience in a law firm and/or in-house corporate legal environment • Prior experience advising banking and/or fintech clients with regard to lending products • Deep knowledge of federal and state laws and regulations related to lending • Excellent communication, analytical, problem-solving, organizational and interpersonal skills • High level of professionalism and confidentiality, with a commitment to ethical conduct • Must have the ability to work independently • Must possess excellent writing skills Preferred Qualifications: • Direct experience managing complex projects in a regulated, deadline intensive environment • Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders • Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication • High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization • Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead and mentor engineering teams to build scalable, high-performance web applications, driving technical strategy and execution. | Extensive experience in building customer-facing web products, leadership in engineering teams, proficiency in modern web frameworks, and cloud infrastructure expertise. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. AmericanExpress.com is a critical digital channel for customers to enroll in American Express products, take advantage of the benefits of membership, stay in touch with the company and self-service through a multitude of products and applications. The experiences we provide through the MYCA Web application play a key differentiating role for increasing the customer satisfaction, deepening the customer engagement and grow the revenue for the company. Our mission is to be essential in our customers’ digital lives by providing value, convenience, and delight. You will be part of the Global Web Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide. You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications. A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role. You will work in a fast-paced environment with the stability of working for a Fortune 100 company. We’re looking for a Director – Software Engineering to lead our global web engineering teams, influence the future of our web platform, deliver impactful customer-facing capabilities, and guide talented engineers building applications used by tens of millions of users worldwide. This leader will bring an exceptional blend of strong people leadership and deep engineering expertise. Key Responsibilities: Work with a team of highly talented web engineers to build and deliver the web roadmap. Lead, mentor, and grow multiple engineering teams (both co-located and remote) focused on building high-scale, high-performance web applications. Drive a culture of continuous learning, improvement, and evolving ways of working to strengthen engineering capabilities, platforms, and team growth. Collaborate with stakeholders across Product, Design, Business, and Technology to drive change required for product execution. Establish strong working relationships with Product Owners and technical teams across the organization. Hire, retain, and mentor engineers while promoting strong engineering culture and best practices. Conduct performance assessments, provide feedback, and maintain a consistent feedback loop with engineering teams. Communicate complex technical concepts to both technical and non-technical audiences; be a compelling and influential storyteller. Drive roadmap execution and strategic direction within your area of responsibility. Use engineering metrics to drive quality, predictability, and continuous improvement. Ensure alignment of architecture, standards, tools, and delivery methods across engineering and architecture teams. Provide thought leadership around engineering best practices and emerging technology trends. Act as a change agent, challenging the status quo and driving improvements to how teams build and deliver software. Qualifications Required: Bachelor’s degree in Computer Science, Engineering, or related technical field. 10+ years of experience building customer-facing software products at scale. 5+ years of direct people management experience leading engineering teams. 5+ years of hands-on experience building customer-facing web applications using modern web frameworks and technologies, including React, Redux, Flux, Angular, Node.js, GraphQL, REST APIs, Java, Couchbase, MongoDB, Akamai, Adobe Experience Manager, Adobe Analytics, Google Analytics, and cloud platforms such as GCP or AWS. Proven success engineering and deploying large-scale web products in an agile product development environment. Technical Expertise: Strong hands-on proficiency with JavaScript, Java, and modern web frameworks (e.g., React, Angular, Vue). Experience designing and implementing scalable APIs consumed by web and mobile clients. Deep understanding of high-availability, high-performance, and scalable web architectures. Ability to dive into technical details, make informed trade-offs, and guide architectural decisions. Demonstrated technical competencies including: Web architecture & system design Modern JavaScript frameworks Microservices and API gateway patterns Observability, data orchestration, and backend performance tuning CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, etc.) Cloud infrastructure (AWS, GCP, or Azure) Automation frameworks and testing strategies (unit, integration, E2E) Performance and reliability engineering Leadership Skills: Excellent communication skills with the ability to work effectively across engineering, product, design, and business teams. Strong ability to influence, align stakeholders, and drive clarity in complex delivery environments. Ability to build strong working relationship with product, business, design and technical teams across various organization. Demonstrated experience coaching, mentoring, and developing technical professionals. Ability to lead engineering teams and negotiate or influence across organizational boundaries. Proven ability to inspire and motivate engineers at all levels. Ability to shape solutions that meet broader portfolio needs. Demonstrated ability to quickly learn, adopt, and champion new technologies. Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Leading and coordinating Agile projects, facilitating ceremonies, and ensuring process improvements across teams. | Experience with Agile/SAFe, proven project delivery skills, and a technical background in a related discipline. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms How will you make an impact in this role? • Drives continuous improvement across teams by coaching leaders and teams in Lean-Agile practices and mindsets. Leads technology projects by strategically planning, allocating resources, managing risks, tracking progress, and ensuring effective stakeholder communication to achieve organizational objectives. • Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives • Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness • Facilitates Agile Ceremonies across multiple Delivery Teams • Drives project quality by improving process gaps and increase efficiency and productivity • Ensures compliance with Software Development Life Cycle (SDLC) standards across the Scrum Teams and Agile Release Train (ART) • Interprets relevant portfolio, Release Train, and team-level metrics • Tracks and reports financial spend across all funding lines • Live the Agile and SAFe Values and Principles • Encourage diversity of thought and demonstrate an open mindset. • Foster a culture of trust and leadership in others. • Champion a learning culture to drive continuous improvements and standardization. • Respectfully and purposefully challenge the status quo. Minimum Qualifications • Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred • Detailed Knowledge of Agile/Scrum/SAFe/Lean methodologies • Proven track record in Technical Project Delivery across all disciplines including Agile Scrum & Kanban Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead the development and execution of the Meeting Experience product roadmap, collaborating with cross-functional teams to deliver impactful solutions and optimize the colleague experience. | Over 5 years of product management experience, with expertise in SaaS meeting platforms, Agile practices, and data analytics, along with a relevant bachelor's degree. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! Help shape how thousands of colleagues meet, collaborate, and get work done. As a standout product leader in Digital Workplace, you’re pivotal to the success of the Enterprise Meeting Experience—turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every meeting exceptional and consistent across the enterprise. You bring deep expertise in Enterprise Meeting technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Enterprise Meeting Experience keeps improving, every single day. How will you make an impact in this role? • Possesses extensive knowledge and experience of industry leading digital meeting capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition • Collaborates with colleagues, stakeholders, and partners, to define a product vision and strategy that is aligned with the high-level product roadmap with clearly defined business metrics (OKRs) and targets (KPIs) • In conjunction with the Product Director, leads the feature backlog creation for the Meeting Experience through direct input with colleagues, analysts, developers and architects and knowledge of the domain • Communicates and build consensus across disciplines when crafting and executing on the product roadmap • Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations • Identify risks, challenges and opportunities, with a maniacal focus on strong risk management posture • Demonstrates a highly collaborative cross-functional approach with relevant teams to deliver on the product scope • Translates product roadmaps into well-defined product requirements for POs to develop stories and acceptance criteria • Partners with the design and technology teams to develop, test, deliver the defined capabilities, and rapidly iterate on new solutions • Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the Meeting Experience, alongside measuring the impact and success of new capabilities • Reviews and partners with engineering to conduct sprint-related or general functionality demos to stakeholders • Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle Minimum Qualifications: • 5+ years of experience as a Product Manager with proven track record in delivering results at pace alongside defining impactful product visions and strategies • Experience in delivering within Agile methodologies • Proven track record managing large, complex features or products with multiple partners • Bachelor’s Degree in related field required; advanced degree preferred • Extensive knowledge and experience product managing Enterprise SaaS meeting platforms (e.g. Webex, Zoom, Teams and Google Meet) and integration capabilities • Familiarity with reporting/analytical applications Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Support international sanctions program execution through monitoring, documentation, and cross-regional collaboration. | Requires 2+ years in international compliance or legal support, with strong analytical and communication skills. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We are seeking a detail-oriented and highly organized analyst to support international sanctions program execution within the Policy, Procedure, and Project Management pillar. This role is ideal for someone with a global mindset who excels in collaboration, communication, and cross-regional alignment. The analyst will help coordinate with regional teams, review and maintain procedure documentation, and monitor global sanctions developments to ensure our framework supports evolving international requirements. Strong analytical and organizational skills are essential, along with the ability to manage global communications and procedural consistency. This is a hybrid position and cannot be performed remotely. This role may also support other responsibilities and functions within the Global Sanctions team as needed. How will you make an impact in this role? • Serve as the main point of contact for international sanctions partners • Track and monitor international sanctions enforcement actions • Document relevant regulatory developments across key jurisdictions • Maintain logs, reports, and records of international sanctions events • Provide contextual summaries and guidance to internal partners based on international developments • Collaborate with legal, compliance, and business units on cross-border risk matters • Support other functions in support of the Global Sanctions Team as needed Minimum Qualifications • Bachelor’s degree or equivalent experience • 2+ years of experience in international compliance, risk, or legal support • Ability to work across jurisdictions and time zones • Strong analytical, documentation, and communication skills Preferred Qualifications • Prior experience in sanctions enforcement tracking or international regulatory compliance • Ability to synthesize complex international regulations and present key impacts • Knowledge of current global sanctions regimes Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Lead and develop relationships with high-value clients, providing tailored financial solutions and managing complex negotiations. | Proven success in complex B2B sales, strong financial acumen, ability to influence C-suite decision-makers, and experience with CRM and pipeline management. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? • Field Sales Manager of Business Development – Middle Market Field • Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. • At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development, you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. • This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. • If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. What You will Do: Own the Market • Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. • Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. • Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. • Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. • Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. • Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. • Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve • Conduct deep discovery conversations that uncover client pain points and opportunities. • Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. • Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win • Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. • Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. • Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) • Uphold the American Express Code of Conduct and all Sales Practice standards. • Model ethical decision-making and champion compliance in every phase of the sales process. What You Bring - Experience & Achievements: • 5+ years of proven success in complex B2B, commercial, or financial sales environments. • Consistent record of top-quartile performance and exceeding ambitious sales targets. • Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. • Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. • Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills & Mindset: • Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. • Analytical thinker with a bias for execution and results. • Confidence maintaining success and high standards in a regulated environment. • Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. • Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. • Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. • Adaptability in fast-changing environments • Expert in CRM management, pipeline forecasting, and disciplined sales execution. Education: • Bachelor’s degree required; advanced degree or equivalent professional experience preferred. Why Join American Express When you join American Express, you join a company that believes relationships are built on trust and success is built on people. We invest deeply in our sales colleagues — through world-class training, leadership development, and autonomy to make real impact. As part of the Middle Market Field team, you will represent one of the most trusted brands in the world, helping dynamic, growing companies reach new levels of success. You will be surrounded by high achievers who share your drive for excellence, in a culture that rewards ambition, integrity, and results. If you are ready to own your market, elevate your craft, this may be your opportunity, Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Assist in identifying risks, facilitate risk assessments, support control monitoring, and help develop risk mitigation strategies. | Requires 2+ years in operational risk management, process governance, and analytical skills. | You Lead the Way. We’ve Got Your Back. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The objective of the US Consumer/Global Dining Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement. US Consumer/Global Dining Control Management is looking for a Sr. Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Sr. Analyst, US Consumer Services Risk ID & Assessment: • Assist in additional identification of risks throughout business processes and systems (along with business process owners) • Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) • Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events • Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing • Support thematic risk reporting (levels, trends, causes) • Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) • Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) • Support risk management practices within the business • Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring • Maintain risk profiles and an updated risk register(s) • Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: • 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities • project management, communication, and interpersonal skills • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards • Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: • Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous • Experience in at least one of the following: • Supporting identification of operational risks throughout business processes and systems • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met • Supporting independent control monitoring, including identification of control improvements • Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing • Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Developing and executing communication strategies for enterprise initiatives, creating content, and engaging stakeholders. | Experience in strategic communications, content creation, stakeholder engagement, and influencing senior leaders. | At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Enterprise Data Management & Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management & Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise-wide growth and value creation, we develop solutions that enhance satisfaction, streamline operations, and maintain trust and security. American Express continues to invest in Enterprise Data Management, and as part of this evolution, the Enterprise Data Office is seeking a Senior Manager - Organizational Change Management to lead communications and engagement strategy in support of EDO initiatives and enterprise-wide adoption. This role will serve as the strategic and executional leader for how EDO communicates with stakeholders across the company, ensuring our messages are clear, consistent, aligned, and actionable. This individual will shape the overarching communications strategy, craft compelling content, and equip leaders and partners with the tools they need to cascade key messages and drive adoption of EDO standards, products, and initiatives. • Develop and manage the end-to-end communications and engagement strategy for the Enterprise Data Office, ensuring clear, consistent, and actionable messaging across stakeholder groups. • Create and maintain core EDO communication assets, including newsletters, announcements, executive talking points, leadership toolkits, FAQs, and program updates. • Own messaging frameworks and narratives that articulate the purpose, impact, and expectations of EDO initiatives and Enterprise Data Management programs. • Act as a strategic communications advisor to leaders and SMEs, offering guidance on message positioning, channel selection, and communication best practices. • Equip leaders and stakeholder groups with materials and tools to effectively cascade messages and drive engagement across their organizations. • Measure communication effectiveness through defined KPIs and stakeholder feedback, using insights to refine messaging and improve engagement. • Integrate communication efforts with broader organizational change management activities to enhance readiness, awareness, and adoption of EDO initiatives. Minimum Qualifications • 4+ years of experience in strategic communications, organizational change management, or a related field. • Proven experience owning communication strategy and producing high-quality content for complex, enterprise-wide initiatives. • Strong writing, storytelling, and message development skills with the ability to simplify complex concepts. • Demonstrated experience partnering with senior leaders and influencing across a matrixed organization. • Bachelor’s degree. Preferred Qualifications • Experience creating and managing communication channels such as newsletters, intranet pages, and multi-channel campaigns. • Excellent presentation and visual communication skills, including synthesizing complex information into compelling formats. • Background in large U.S. or global financial institutions or regulated environments is a plus. Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Provide administrative support including calendar management, communication facilitation, document handling, and task coordination to support senior management and team members. | Excellent communication, strong organizational skills, proficiency with virtual collaboration tools, adaptability, and ability to maintain confidentiality. | American Express is seeking a highly motivated and detail-oriented Virtual Assistant to join our remote team. As a Virtual Assistant, you will play a crucial role in supporting the efficient operation of various tasks and projects. This is an excellent opportunity to work with a prestigious company known for its commitment to excellence and innovation. Key Responsibilities: • Administrative Support: Provide comprehensive administrative assistance to senior management and team members. • * Calendar Management: Efficiently manage and organize schedules, appointments, and meetings. • * Communication: Facilitate effective communication within the team and with external stakeholders. • * Document Handling: Handle confidential documents with discretion and ensure accurate record-keeping. • * Task Coordination: Assist in coordinating tasks and projects, ensuring deadlines are met. • Required Skills: • * Communication Skills: Excellent written and verbal communication skills. • * Organization: Strong organizational and multitasking abilities. • * Tech Proficiency: Comfortable with various virtual collaboration tools and office software. • * Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. • * Confidentiality: Maintain strict confidentiality with sensitive information. • How to Apply: If you are a proactive individual with a passion for administrative excellence and want to contribute to the success of a globally renowned company, we invite you to apply for the Virtual Assistant position at American Express. Join us at American Express, where your skills and dedication will make a meaningful impact on our continued success. We look forward to welcoming you to our team of professionals dedicated to delivering outstanding service and innovative solutions.

Manage administrative tasks, coordinate schedules, support virtual meetings, and maintain communication and data organization to ensure smooth business operations. | Proven virtual assistant experience, exceptional organizational and multitasking abilities, strong communication skills, proficiency with virtual collaboration tools, attention to detail, and discretion with confidential information. | As a Virtual Assistant at American Express, you will play a pivotal role in supporting the efficient operation of our dynamic team. Your responsibilities will include managing administrative tasks, coordinating schedules, and providing essential support to ensure seamless business operations. Key Responsibilities: • Administrative Support: Handle a wide range of administrative tasks, including but not limited to managing emails, scheduling meetings, and organizing documentation. • * Calendar Management: Coordinate and manage schedules for team members, ensuring optimal utilization of time and resources. • * Communication: Serve as a point of contact between team members, clients, and external stakeholders, maintaining clear and effective communication channels. • * Data Management: Assist in the organization and maintenance of data, ensuring accuracy and accessibility. • * Task Coordination: Collaborate with team members to ensure tasks are completed efficiently and deadlines are met. • * Virtual Meeting Support: Facilitate virtual meetings, manage logistics, and provide technical support when necessary. • Required Skills: • * Proven experience as a Virtual Assistant or in a similar administrative role. • * Exceptional organizational and multitasking abilities. • * Strong communication skills, both written and verbal. • * Proficient in using virtual collaboration tools and office software. • * Detail-oriented with a focus on accuracy and quality. • * Ability to handle confidential information with discretion. • How to Apply: If you are a proactive and detail-oriented individual with the skills and experience required, we invite you to apply for this exciting opportunity at American Express. Please submit your resume and a cover letter detailing your relevant experience.

Provide comprehensive administrative support including scheduling, communication management, task coordination, research, and data analysis to support organizational efficiency. | Proven virtual assistant or administrative experience with strong organizational, multitasking, communication skills, tech-savviness, and ability to handle confidential information. | We are seeking a highly skilled and motivated Virtual Assistant to join our team at American Express. This is a work-from-home opportunity, offering the flexibility to contribute to the success of a prestigious company from the comfort of your own space. Responsibilities: • Provide comprehensive administrative support to executives and teams within the organization. • * Manage and organize schedules, appointments, and virtual meetings to ensure optimal time management. • * Handle communication on behalf of the team, responding to emails and inquiries promptly and professionally. • * Coordinate and execute various administrative tasks, contributing to the overall efficiency of operations. • * Assist in research and data analysis to support decision-making processes. • * Maintain confidentiality and handle sensitive information with utmost discretion. • Required Skills: • Proven experience as a Virtual Assistant or in a similar administrative role. • * Exceptional organizational and multitasking abilities. • * Proficient in time management, ensuring tasks are completed efficiently. • * Strong communication skills, both written and verbal. • * Tech-savvy with expertise in virtual collaboration tools. • * High level of confidentiality and discretion in handling sensitive information. • How to Apply: If you possess the skills and experience required for this Virtual Assistant role at American Express, please submit your resume and a cover letter detailing your relevant qualifications. Ensure to highlight your previous experience in a virtual or administrative capacity. Company Details: • * Company Name: American Express • * Job Title: Virtual Assistant • * Work Arrangement: Work From Home • Learn more about American Express and apply for this position here. American Express is an equal opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds and experiences.