American Express

Lead cybersecurity initiatives for Salesforce sales platforms by assessing risks, recommending controls, and promoting secure architecture with cross-functional teams. | Requires cybersecurity experience, software or cybersecurity engineering, Salesforce support experience, strong enterprise application security knowledge, and a bachelor's degree or comparable experience. | The International Card & Risk Services Technology (ICRST) organization delivers the technology strategy, platforms and solutions that underpin International Card Services and Credit & Fraud Risk across global markets. With approximately 900 colleagues across the UK, US, Canada, India and Mexico, ICRST plays a critical role in shaping enterprise-wide technology outcomes and driving compliance, resilience and innovation. RESPONSIBILITIES * Provides technical leadership and guidance on cybersecurity initiatives for Sales Platforms, with a focus on protecting Salesforce applications and data. * Partners with engineering, technology, product, and business teams to identify cybersecurity risks and develop solutions that align security requirements with business objectives. * Applies cybersecurity engineering principles to the design, implementation, and ongoing management of technology solutions and security controls. * Provides cybersecurity expertise and guidance for solutions leveraging the Salesforce platform, including evaluating security considerations associated with platform configurations, integrations, access, and data protection. * Assesses technology solutions and proposed changes for cybersecurity risks, identifies potential gaps, and recommends appropriate technical controls or remediation strategies. * Collaborates with Salesforce platform teams, application owners, cybersecurity teams, and other stakeholders to ensure security requirements are appropriately incorporated into technology solutions. * Supports the development and implementation of secure architecture, engineering standards, technical controls, and cybersecurity best practices. * Provides technical guidance and mentorship to engineers and cross-functional colleagues, promoting consistent application of cybersecurity engineering practices. * Investigates complex technical and security challenges, evaluates potential solutions, and provides recommendations based on risk, technical feasibility, and business requirements. * Facilitates collaboration across cybersecurity, engineering, product, and business teams to support technology changes and implementations while maintaining alignment with organizational security requirements. * Contributes to the continuous improvement of cybersecurity engineering practices, processes, standards, and controls. * Evaluates emerging technologies, including AI-enabled capabilities, from a cybersecurity perspective and supports the responsible adoption of tools and technologies in accordance with applicable security and governance requirements. QUALIFICATIONS * Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Information Systems, or a related technical discipline, and/or comparable professional experience; advanced degree preferred. * Strong knowledge of cybersecurity principles, security engineering practices, and approaches for identifying and mitigating technology risk. * Working knowledge of the Salesforce platform and the cybersecurity considerations associated with Salesforce environments, configurations, integrations, access controls, and data. * Knowledge of enterprise application and platform security, including identity and access management, authentication, authorization, data protection, integrations, and secure configuration practices. * Knowledge of security controls and practices across the technology lifecycle, including design, implementation, testing, deployment, and ongoing maintenance. * Understanding of cybersecurity risk assessment, threat identification, vulnerability management, and security control implementation. * Knowledge of cloud and SaaS security concepts and their application within enterprise environments. * Awareness of emerging technologies, including AI-enabled capabilities, and associated cybersecurity and governance considerations. Skills and Experience * At least 4 years of professional experience in cybersecurity.  * At least 2 years of experience in software engineering, cybersecurity engineering, or a closely related technical engineering discipline. * At least 1 year of experience working with or supporting solutions on the Salesforce platform, including experience applying cybersecurity or engineering principles within a Salesforce environment. * Demonstrated ability to identify and assess cybersecurity risks and translate security requirements into practical technical recommendations. * Experience working with technical and non-technical stakeholders to evaluate technology solutions, identify security considerations, and drive appropriate risk mitigation. * Experience with enterprise security concepts such as identity and access management, authentication and authorization, data protection, application security, platform security, and secure integrations. * Ability to understand technical architecture, system integrations, data flows, and platform configurations and evaluate them from a cybersecurity perspective. * Strong analytical and problem-solving skills, with the ability to evaluate complex technical issues and communicate recommendations clearly. * Experience collaborating across cybersecurity, engineering, technology, product, and business teams. * Ability to provide technical guidance and influence engineering and security decisions without requiring direct authority. * Experience working in Agile or other iterative technology delivery environments. * Strong written and verbal communication skills, including the ability to communicate cybersecurity risks and technical concepts to a range of audiences. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Design and maintain scalable backend services for digital banking platforms with leadership and mentorship responsibilities. | 8+ years experience in software development with strong Java and Spring Boot skills, excellent communication, and mentorship abilities. | Senior backend engineering role supporting Digital Banking scale, resilience, delivery acceleration, and platform modernization. Role summary: This role strengthens the Digital Banking engineering bench with senior hands-on backend expertise across secure microservices, APIs, distributed systems, Kafka, reliability, and production readiness. The position supports faster delivery of banking capabilities while reducing operational risk through stronger engineering quality, observability, scalability, and technical leadership. GenAI/RAG/LLM exposure is positioned as a primary differentiator, not a core hiring requirement. Joining the Digital Banking technology team means shaping secure, scalable, and resilient banking capabilities that support customer-facing financial experiences. In this role, you will apply deep backend engineering expertise across the software development lifecycle while partnering with product, architecture, operations, and business stakeholders to deliver high-quality platform services. The Digital Banking platform focuses on accelerating financial innovation and enabling new banking products while maintaining high availability, resilience, observability, and engineering quality. The team builds and modernizes backend services, APIs, event-driven workflows, and integration patterns that support reliable delivery at scale. As part of the team, you will work in a culture focused on engineering excellence, shared ownership, and continuous improvement. You will stay hands-on while influencing architecture, mentoring engineers, and partnering across product and business teams to deliver secure, customer-facing financial capabilities. RESPONSIBILITIES * Design, develop, and maintain backend services for Digital Banking platforms that support high transaction volume, security, scalability, and reliability. * Lead distributed systems design across service decomposition, asynchronous communication, fault tolerance, idempotency, backpressure, consistency of trade-offs, and graceful degradation. * Build Java microservices, REST APIs, batch jobs, and event-driven workflows using modern engineering patterns. * Contribute to workflow implementations and champion workflow orchestration best practices across services. * Engage in hands-on design and development as part of a nimble agile team, contributing to architecture, code quality, delivery execution, and operational readiness. * Ensure platforms are safely extensible, scalable, observable, reliable, and aligned to SLAs for internal and external users. * Design solutions that are testable, intuitive, maintainable, and easy for engineering teams to operate over time. * Actively participate in design reviews, code reviews, and engineering discussions for key components and cross-enterprise initiatives. * Partner with stakeholders to translate business capabilities into secure, performant, and maintainable technical solutions. * Provide technical mentorship to engineers, help teams overcome complex problems, and raise engineering standards across the team. QUALIFICATIONS * 8+ years of software development experience; bachelor's or master's degree in computer science, computer engineering, or related technical discipline preferred. * Strong hands-on backend engineering experience with Java and its frameworks. * Extensive hands-on experience building distributed applications and operating scalable, low-latency services across complex enterprise environments. * Strong understanding of REST APIs, JSON, XML, service contracts, integration patterns, and API lifecycle practices. * Hands-on experience with Spring, Spring Boot, Spring Batch, JUnit, JDBC, Gradle/Maven, Jenkins, and modern CI/CD practices. * Experience with Kafka or similar streaming/event-driven technologies; Kafka Streams experience is highly desirable. * Practical knowledge of distributed systems, caching, high availability techniques, multi-threading, and performance analysis. * Experience with relational and NoSQL databases such as PostgreSQL, MongoDB, and similar data platforms. * Commitment to continuous integration, automated/repeatable testing, secure coding practices, and collaborative engineering environments. * Ability to think abstractly, work through ambiguous problems, and enable business capabilities through pragmatic technical decisions. * Excellent written and verbal communication skills with the ability to partner across engineering, product, architecture, and operations. * Experience mentoring, coaching, and influencing engineers while remaining hands-on with design and development. YOU HAVE STRONG EXPERTISE WITH THE FOLLOWING: * Docker, Github capabilities, and deployment automation in modern platform environments. * Payment systems, real-time transaction platforms, customer account management, data/reporting, or fintech APIs. * Full-stack development exposure and/or Data side experience with Python, Hadoop, or Spark. * Experience with in-memory computing solutions and advanced performance optimization techniques. * Leadership experience in a fast-paced development environment, including technical ownership, design facilitation, and delivery of accountability. BIG PLUS IF YOU HAVE: The primary focus of this role is core backend engineering. GenAI experience is a preferred differentiator for candidates who can apply AI responsibly in regulated enterprise environments. * Exposure to LLM-powered applications, prompt engineering, structured outputs, or tool/function calling. * Familiarity with Retrieval-Augmented Generation patterns such as ingestion, chunking, embeddings, vector search, reranking, and relevance tuning. * Awareness of GenAI guardrails, evaluation approaches, hallucination mitigation, PII handling, prompt injection risks, and data leakage controls. * Experience with AWS services such as EC2, RDS, S3, and SQS, along with cloud-native architecture and DevOps practices. * Experience working with governance practices such as data governance, secure data access, shared schemas, service contracts, auditability, compliance controls, and risk-aware engineering in regulated environments. * Experience contributing to platform architecture across shared services, APIs, identity, payments, partner ecosystems, data governance, and modernization efforts. CORE TECHNOLOGY STACK Area Technologies / Capabilities Backend Java (JDK 17-25), Spring frameworks, Spring Boot, REST / RPC APIs, Reactive frameworks Build & Test JUnit, Gradle, Maven, Jenkins, GitLab, CI/CD, automated testing Data PostgreSQL, MongoDB, Redis, Cassandra Streaming Kafka, Kafka Streams, event-driven architecture, workflow orchestration Platform  Docker, high availability, distributed systems design, fault tolerance, resiliency patterns, observability, performance analysis Good-to-have GenAI LLM apps, RAG, embeddings, vector search, tool/function calling, MCP concepts, AI guardrails Good-to-have Cloud / DevOps AWS EC2, RDS, S3, SQS, cloud-native architecture, DevOps practices Good-to-have Governance Data governance, secure data access, shared schemas, service contracts, auditability, compliance controls, risk-aware engineering Good-to-have Platform Architecture Shared services, APIs, identity, payments, partner ecosystems, data governance, modernization AT THE CORE OF SOFTWARE ENGINEERING, YOU SHOULD DEMONSTRATE: * Reliable backend delivery that improves speed-to-market for Digital Banking products. * Architecture quality, code quality, testing discipline, and operational readiness across the software development lifecycle. * Demonstrates strong judgment in distributed systems of trade-offs, including latency, throughput, consistency, scalability, and failure of recovery. * Balances hands-on delivery with technical leadership, mentorship, and cross-team collaboration. * Designs pragmatic, scalable solutions that support business growth while meeting security, compliance, and reliability expectations. * A passion for documenting how systems work and making complex services easier for teams to operate and evolve. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Develop, test, and maintain secure software components for authentication services in a cross-functional team. | Bachelor's degree and 2–4 years software engineering experience with proficiency in Java, JavaScript/TypeScript, RESTful API development, and application security principles. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company. Trust. Service. Security.   Cybersecurity Engineer I develops, enhances, tests, and supports secure software solutions for the AuthBlue Single Sign-On (SSO) platform, which provides authentication and Identity & Access Management (IAM) capabilities for applications across the organization. This role is primarily focused on software engineering within a cybersecurity environment, contributing to frontend and backend application components, APIs, integrations, and supporting services. With guidance from peers and leaders, the engineer delivers product features and technical enhancements, resolves software defects, applies secure development practices, and helps ensure the AuthBlue platform remains secure, reliable, scalable, and maintainable. The role collaborates with engineers, cybersecurity teams, product partners, and business stakeholders to deliver solutions that support the organization's authentication, authorization, and identity security objectives. RESPONSIBILITIES * Develops, tests, maintains, and enhances frontend and backend components of the AuthBlue SSO platform, contributing to secure, reliable, and scalable authentication and identity services. * Implements product features, technical enhancements, application integrations, and defect resolutions with guidance from more experienced engineers. * Develops and maintains RESTful APIs, services, application integrations, and data access components supporting authentication, authorization, identity, and SSO capabilities. * Writes readable, maintainable, secure, and well-tested code using established engineering standards, development patterns, and collaborative Git-based workflows. * Participates throughout the software development lifecycle, including requirements refinement, technical design, development, code review, automated testing, deployment, troubleshooting, and production support. * Applies secure software development practices, including authentication and authorization controls, input validation, error handling, protection of sensitive data, and remediation of application vulnerabilities. * Troubleshoots and debugs issues across frontend and backend components, APIs, integrations, and supporting services to identify root causes and implement appropriate resolutions. * Contributes to automated testing, CI/CD, monitoring, and software delivery practices that improve the quality, reliability, and operational health of the AuthBlue platform. * Collaborates with engineers, cybersecurity teams, product partners, and other stakeholders to understand requirements, break work into implementation tasks, and deliver solutions aligned with business and security objectives. * Creates and maintains technical documentation and participates in Agile team activities, code reviews, technical discussions, and continuous improvement of the AuthBlue platform. QUALIFICATIONS * Bachelor's degree in computer science, Software Engineering, Information Systems, Cybersecurity, or a related technical discipline; or comparable education and professional experience. * 2–4 years of software engineering experience, which may include internships, co-ops, or substantial project experience. * Working knowledge of Java, with experience or familiarity with Spring Boot. * Working knowledge of JavaScript/TypeScript, including experience with Node.js. * Experience with Git and collaborative development workflows, including pull requests and code reviews. * Understanding of RESTful APIs, HTTP, JSON, client/server architecture, and common application integration concepts. * Experience working with relational (SQL) and NoSQL databases, including basic data modeling, querying, and application integration. * Understanding of software engineering fundamentals, including object-oriented programming, data structures, error handling, asynchronous programming, and automated testing. * Ability to troubleshoot and debug applications across frontend and backend components. * Basic understanding of application security and IAM principles, including authentication, authorization, input validation, and secure handling of sensitive data. * Familiarity with CI/CD concepts, automated testing, Agile development, and modern software delivery practices. * Ability to write readable, maintainable, and well-tested code and effectively incorporate feedback from code reviews and more experienced engineers. * Demonstrated ability to collaborate effectively, communicate clearly, solve problems, ask questions, and learn unfamiliar technologies and concepts. * Ability to understand well-defined requirements and break them into implementation tasks with support from the team. Additional Preferred Qualifications * Experience with Identity & Access Management, authentication, authorization, or Single Sign-On (SSO) technologies and familiarity with standards such as SAML, OAuth 2.0, or OpenID Connect (OIDC). * Experience with Vert.x, React, or similar application development frameworks. * Exposure to cloud platforms, Docker/containers, Kubernetes, and application monitoring or observability tools. * Experience applying secure coding practices or identifying and remediating application security vulnerabilities. * Relevant certifications in software development, cloud technologies, application security, IAM, or cybersecurity are a plus but not required.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Develop and maintain secure web applications and integrations supporting secure SDLC, collaborating with teams to ensure scalable, secure software. | Bachelor's degree and professional software development experience with object-oriented design and languages like Python, Go, Java, or JavaScript. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company. Trust. Service. Security.   The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.   In this role of a Cybersecurity Engineer, you will contribute to building and enhancing security-focused web applications, services, and integrations that help enable a secure software development lifecycle (Secure SDLC).  You will work across both frontend and backend development, delivering end-to-end features that may include user interfaces, APIs, backend services, automation, integrations, and security tooling. Our technology stack spans React, Node.js, Java, Python, Go, and other technologies, so you will have the flexibility and opportunity to learn new languages, frameworks, and tools based on project needs.  You will collaborate with experienced engineers and stakeholders to understand requirements, design solutions, develop and test software, troubleshoot issues, and continuously improve application reliability, scalability, usability, and security. You will also gain hands-on exposure to application security concepts and how security controls and practices can be integrated throughout the software development lifecycle. We are looking for someone who enjoys learning, solving problems, working across technologies, and building practical solutions that improve the security and developer experience of our engineering ecosystem RESPONSIBILITIES * Cybersecurity Engineer I develops and maintains software applications, writes secure, clean and efficient code, completes code reviews with guidance and automated testing to ensure high-quality deliverables, debugs software components, and supports and monitors software across various environments.  * Develops and maintains software applications  * Writes clean, efficient, and well-documented code  * Completes code reviews and automated testing with guidance from peers and leaders Debugs basic software components and identifies code defects for remediation  * Supports and monitors software across test, integration, and production environments Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives QUALIFICATIONS Education Qualifications:  Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience  Work Experience:  * Software engineering and development experience or a related job experience in application design, software development, and automated testing * Experience in object-oriented design and coding with variety of languages like Python, GO, Java, Javascript etc  * Experience in distributed (multi-tiered) systems, algorithms, and relational databases Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories  * Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases  * Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) * Experience in automation testing and documentation (i.e. automated, functional, and performance)  * Leverage AI tools to improve engineering productivity, code quality, documentation, and problem-solving in day-to-day development.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Design and develop cryptographic and data security services integrating Generative AI to improve developer productivity and secure operations. | Bachelor's degree with 7+ years in software development including cryptography, cloud-native development, and AI/LLM integration in regulated industries. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company. Trust. Service. Security.   The Data Security team is responsible for safeguarding the organization’s most critical asset—its data—by ensuring confidentiality, integrity, and availability across all platforms and environments.  Working at the intersection of cybersecurity, data governance, and privacy, the Data Security team focuses on capabilities such as data classification, encryption, secure data access, and monitoring. The team partners closely with engineering, risk, and business units to embed security controls throughout the data lifecycle—from creation and storage to sharing and archival. We are seeking an experienced Senior Cybersecurity Engineer to join our Data Security organization. This role will design, develop, and modernize secure, scalable, and resilient cryptographic services while accelerating the adoption of AI-enabled engineering and intelligent automation. The ideal candidate will combine deep software engineering expertise with hands-on experience in PKI, cryptography, encryption, tokenization, digital certificates, secrets and key management, APIs, and cloud-native technologies. A key focus of this role will be leveraging Generative AI and AI-based automation across engineering and operational workflows to improve developer productivity, automate vulnerability remediation, proactively identify and remediate issues, reduce manual intervention, and advance our journey toward incident-free operations. RESPONSIBILITIES * Design, develop, and maintain enterprise-grade PKI, cryptographic, and Data Security services. * Build solutions leveraging PKI, symmetric/asymmetric cryptography, encryption, tokenization, digital certificates, signing, and cryptographic key management. * Drive adoption of Generative AI and AI-assisted engineering across development, testing, code reviews, documentation, troubleshooting, and vulnerability remediation. * Develop AI-enabled automation to proactively identify operational issues, accelerate root-cause analysis, automate remediation, and prevent recurring incidents. * Develop and leverage AI agents and intelligent workflows to automate repetitive engineering and operational activities and improve developer productivity. * Develop and integrate applications and services with HashiCorp Vault, KMS, HSM, enterprise PKI, and certificate management platforms. * Design and develop secure APIs and microservices using Java, Python, Go, JavaScript/TypeScript, or similar technologies. * Design and integrate REST and SOAP services using secure authentication, authorization, and communication patterns. * Build and operate cloud-native services using Kubernetes, Docker, service mesh, and public/private cloud platforms. * Strengthen observability and proactive monitoring to identify and remediate potential failures before they result in production incidents. * Establish engineering best practices across secure coding, automated testing, CI/CD, resiliency, performance, and production readiness. * Participate in architecture and technical design reviews and influence engineering standards across Data Security. * Mentor engineers and provide technical guidance across PKI, cryptography, secure software engineering, cloud-native development, and AI-enabled automation. * Partner with Product, Architecture, Engineering, Cybersecurity, and Operations teams to deliver secure and resilient solutions.   QUALIFICATIONS * Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or equivalent practical experience. * 7+ years of professional software development experience. * 2+ years of experience leading software developers, including technical mentoring and design guidance. * 5+ years of experience within Financial Services or another highly regulated industry. * 5+ years of experience developing APIs, microservices, or backend applications using Java, Python, Go, JavaScript/TypeScript, or similar languages. * 5+ years of experience developing or consuming REST and/or SOAP services. * 2+ years of hands-on experience with GCP, AWS, Azure, or private/hybrid cloud platforms. * 2+ years of experience with Kubernetes, Docker/containerization, service mesh, or related cloud-native technologies. * 2+ years of experience developing solutions involving PKI, symmetric/asymmetric cryptography, encryption, tokenization, digital certificates, or cryptographic key management. * 2+ years of experience developing or integrating services using HashiCorp Vault, KMS, HSM, or comparable secrets/key management technologies. * Hands-on experience integrating LLMs or Generative AI into applications, software engineering workflows, or operational automation. * Hands-on experience with AI agents, Retrieval-Augmented Generation (RAG), LLM APIs, prompt engineering, agentic workflows, or similar Generative AI application patterns. * Experience applying AI to engineering and operational use cases such as incident detection, root-cause analysis, vulnerability remediation, observability, automated remediation, or recovery.   Preferred Qualifications * Deep understanding of PKI architecture, certificate lifecycle management, cryptographic key lifecycle management, TLS/mTLS, encryption, digital signatures, and secure communication protocols. * Experience designing highly available enterprise PKI or cryptographic services. * Experience integrating applications with HSMs, enterprise PKI, HashiCorp Vault, cloud KMS, and certificate management platforms. * Strong understanding of API security, OAuth/OIDC, authentication, and authorization. * Experience with DevSecOps, CI/CD, automated security testing, observability, and infrastructure automation. * Understanding of security, privacy, access control, and responsible AI considerations for enterprise AI solutions.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Design and develop scalable backend microservices and mentor engineering staff within cloud environments. | 8+ years experience in backend systems with expertise in Golang, distributed systems, AWS, and a bachelor's degree. | Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs. The Global Commercial Services team at American Express is seeking a Senior Software Engineer II with strong expertise in frontend development and user-centric product engineering. This role will play a key part in building a next-generation expense management platform that delivers intuitive, scalable, and high-performing digital experiences for Small and Medium-sized (SMS) businesses and Corporate customers.  RESPONSIBILITIES * Design, develop, and deploy scalable backend services and APIs using Golang in AWS environments.  * Build microservices leveraging domain-driven design and modern architectural patterns such as hexagonal architecture.  * Collaborate with frontend engineers, product managers, and stakeholders to define service contracts and platform capabilities.  * Mentor engineers and foster strong collaboration across distributed engineering teams.  * Evaluate and integrate SaaS, PaaS, and IaaS solutions to meet functional and non-functional requirements.  * Participate in architecture reviews, RFCs, and proof-of-concept initiatives.  * Develop highly scalable, resilient, and observable distributed systems.  * Design and implement event-driven architectures and streaming solutions using Kafka and related messaging technologies.  * Integrate with workflow orchestration and durable execution frameworks such as Camunda and Temporal.  * Design and manage data systems across relational, graph, document, search, and OLAP databases.  * Build and operate cloud-native systems using AWS services such as Lambda, ECS, SQS, API Gateway, RDS, and S3.  * Implement observability through logging, monitoring, and distributed tracing using tools such as Datadog.  * Establish backend engineering standards, best practices, and system design conventions.  * Plan, estimate, and deliver on engineering work while proactively mitigating risks and resolving blockers.  * Communicate progress and system capabilities to stakeholders and leadership.  QUALIFICATIONS * 8+ years of experience in software engineering with a strong focus on backend systems.  * Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.  * Strong hands-on experience building backend services using Golang.  * Strong experience designing and deploying systems in AWS cloud environments.  * Experience building and operating distributed systems, APIs, and microservices architectures.  * Experience with domain-driven design and modern architectural patterns.  * Experience working with a variety of data storage technologies including relational and NoSQL databases.  * Experience with distributed Postgres-compatible databases such as CockroachDB.  * Experience integrating workflow orchestration platforms such as Camunda or Temporal.  * Experience implementing observability, monitoring, and performance optimization tools such as Datadog.  * Experience collaborating across cross-functional teams and mentoring engineers.  * Strong communication and problem-solving skills.  * Experience integrating AI/ML models into backend systems is a plus.  * Entrepreneurial mindset and passion for building scalable systems.  * Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.

Lead software development lifecycle and provide technical leadership to junior engineers ensuring high-quality delivery and alignment with business goals. | Bachelor's degree and significant experience in software engineering, distributed systems, object-oriented programming, and Agile methodologies. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs. RESPONSIBILITIES Sr Software Engineer II leads the full software development lifecycle, ensures technical excellence and adherence to best practices, mentors and coaches junior engineers, and collaborates cross-functionally to achieve organizational goals. Supervises and mentors Software Engineers and cross-functional team of colleagues in specific tasks or projects, fostering their professional growth and ensuring adherence to best practices Provides mentorship and technical leadership to junior engineers, fostering a culture of continuous learning and improvement Leads the entire lifecycle of software applications and systems, ensuring high-quality delivery from inception to deployment Directs the technical aspects of projects, ensuring scalability, performance, and reliability Reviews code for accuracy, quality, and adherence to best practices, offering constructive feedback Establishes and enforces coding standards, development methodologies, and best practices within the team Identifies and resolves performance bottlenecks, ensuring optimal application performance Facilitates collaboration with cross-functional teams to support changes and implementations, ensuring alignment with organizational objectives Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives QUALIFICATIONS Education Qualifications: Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) Work Experience: Software engineering and development experience or a related job Expertise in application design, software development, and automated testing Experience in object-oriented design and coding with variety of languages Experience in distributed (multi-tiered) systems, algorithms, and relational databases Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories Experience in automation testing and documentation (i.e. automated, functional, and performance) Licenses and Certifications:   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Provide independent risk oversight and challenge across cybersecurity domains including vulnerability, cloud, and network security, performing risk assessments and reporting to leadership and regulators. | Bachelor's degree, 5+ years in cyber risk management or information security, and relevant certification such as CISSP, CISM, or CRISC. | The Global Risk & Compliance (GRC) group within American Express is responsible for providing oversight and governance of risks to ensure that the company operates in a safe and sound manner within regulatory expectations. The Technical Risk Management (TRM) organization provides independent risk oversight across Cybersecurity Risk, Technology Risk, Data Risk, Resiliency Risk, and AI Risk. As cyber threats continue to evolve, effective cyber risk management is critical to protecting the company, its customers, and its assets.  This individual contributor role is part of the Cyber Risk Management team within TRM. The successful candidate will provide independent risk oversight and effective challenge across key cybersecurity domains, including Vulnerability Management, Compute Security, Cloud Security, Application Security, Network Security, and End User Computing (EUC) Security. , This position is responsible for assessing, monitoring, and reporting cybersecurity risks across the enterprise. The role partners closely with cybersecurity, technology, and business stakeholders to evaluate risk exposure, assess control effectiveness, challenge remediation strategies, and provide meaningful risk insights to senior leadership, risk committees, and regulators.  RESPONSIBILITIES Essential Job Functions: * Provide independent risk oversight and effective challenge for Vulnerability Management, Compute Security, Cloud Security, Application Security, Network Security, and End User Computing (EUC) Security.  * Perform risk assessments, thematic reviews, and data-driven analyses to identify emerging cyber risks, control gaps, and trends across the cybersecurity landscape. * Analyze cybersecurity, vulnerability, and operational data using tools such as SQL, Python, Power BI, and Excel to develop meaningful risk insights and reporting. * Assess control effectiveness, remediation plans, risk acceptance decisions, and residual risk exposure across covered cybersecurity domains. * Develop, enhance, and monitor key risk indicators (KRIs), metrics, and executive reporting to provide meaningful visibility into cyber risk posture and trends. * Stay current on cyber threats, emerging technologies, industry trends, regulatory expectations, and cybersecurity frameworks. * Support risk governance activities, regulatory engagements, audits, committee reporting, and enterprise cybersecurity risk initiatives. * Partner effectively across lines of defense to ensure cybersecurity risks are identified, assessed, monitored, and managed in accordance with company policies and regulatory expectations.   QUALIFICATIONS Minimum Qualifications: * Bachelor’s Degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Engineering, or a related field. * 5+ years of experience in Cyber Risk Management, Information Security, Cybersecurity Governance, Technology Risk Management, Audit, or Operational Risk. * Experience in one or more cybersecurity domains including Vulnerability Management, Cloud Security, Application Security, Network Security, Infrastructure/Compute Security, EUC Security, or Exposure Management. * Strong understanding of cybersecurity risk management principles, security controls, and industry frameworks. * Experience identifying risks, analyzing issues, conducting assessments, and translating complex technical topics into business-focused risk insights. * Excellent analytical, critical thinking, problem-solving, and communication skills. * Ability to work independently and influence stakeholders through constructive challenges and collaboration. * Industry certification required: CISSP, CISM, CRISC, CCSP, CISA, or equivalent cybersecurity/risk management certification.   Preferred Qualifications: * Working knowledge of data analytics and visualization tools including SQL, Python, Power BI, Excel data models, and related technologies. * Experience executing or providing oversight of Vulnerability Management, Cloud Security, Application Security, Network Security, and Endpoint/EUC Security. * Knowledge of cybersecurity frameworks and standards including NIST Cybersecurity Framework (CSF), NIST 800-53, CIS Controls, ISO 27001, COBIT, MITRE ATT&CK, and FAIR. * Knowledge of regulatory expectations and industry guidance, including FFIEC guidance and OCC Heightened Standards. * Experience with Governance, Risk, and Compliance (GRC) platforms such as Archer. * Experience with AI tools such as ChatGPT and Copilot * Experience supporting senior management reporting, risk committees, regulatory examinations, or internal audit engagements. * Additional certifications such as GIAC, CCSK, AWS Security Specialty, Azure Security Engineer, or other cloud/security certifications.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, develop, test, and debug software applications while collaborating with product and business teams. | Bachelor's degree and 12+ years experience in software development with technologies like Java, React, and Kafka. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. Software Engineer II designs, develops, tests, and debugs software applications, contributes to software builds, completes code reviews and automated testing to maintain high-quality standards with guidance, supports and monitors software across environments, and adheres to security and regulatory best practices. RESPONSIBILITIES * Designs, develops, tests, and debugs software applications and systems * Completes software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders * Completes code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders * Supports and monitors software across test, integration, and production environments * Adheres to security and regulatory best practices to ensure software compliance * Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives QUALIFICATIONS * Degree in computer science, computer engineering or a related field. * Significant hands-on experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment. * 12+ years of proven experience using Java, Ab Initio, React, Spring, Spark, Kafka, Postgres, Ignite, Restful APIs, In-Memory Computing.  * Proficiency in front-end technologies including HTML5, CSS3, JavaScript/TypeScript, and component-based architecture * Hands-on experience with full stack development using Node.js, Java, Python, or similar backend technologies * Experience building responsive, user-friendly web applications with modern UI frameworks such as React, Angular, or Vue.js * Experience with all aspects of DevOps with ability to customize the pipeline based on product needs * Strong engineering and professional leadership skills. * Demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams. * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, build, evaluate, and deploy AI and automation solutions in partnership with business and engineering teams. | At least five years of software delivery experience, ability to handle ambiguous problems, bachelor's degree or equivalent, and strong systems-thinking and stakeholder skills. | Why Join American Express Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.  The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Enterprise AI Platform organization partners with business and technology teams to shape the Enterprise AI strategy, bring emerging technologies to the forefront, and build scalable, reusable AI platforms. This team plays a pivotal role in enabling American Express to operate as an AI-powered enterprise by equipping teams with the skills, platforms, and seamless deployment capabilities needed to accelerate responsible AI innovation, enhance decision-making, and drive customer impact with speed and scale. Join a team shaping the future of AI at American Express. You will work directly with business and product leaders to turn high-value opportunities into trusted, secure, and responsible AI solutions, while helping successful ideas become reusable capabilities across the enterprise. FDE partners across American Express to transform high-value business opportunities into trusted, secure, and scalable AI solutions delivering measurable outcomes, accelerating adoption, and turning successful innovations into reusable enterprise capabilities. Role Summary As a Forward Deployed AI Engineer, you will partner closely with business units, product teams, and engineering organizations to identify and reframe high-value opportunities, translate business challenges into clear value propositions, and build working solutions using Generative AI, agentic systems, and intelligent automation. You will take opportunities from discovery and demonstration through proof of value, production scaling, adoption, and transition to long-term ownership. Demonstrations are a means of validating grounded value propositions, not the end goal. You will be accountable for advancing credible opportunities into real adoption and durable ways of working, with each stage tied to measurable outcomes and balanced with enterprise requirements for security, reliability, and responsible AI. This is a hands-on engineering role with a significant stakeholder engagement component. You will influence without direct authority, communicate across levels of seniority and technical familiarity, and work alongside engineers to build and deploy reliable software. You will challenge assumptions about how work is performed, analyze processes as systems, and identify the technical, operational, and organizational levers that can improve them. You will define a longer-term direction while sequencing practical near-term solutions that build toward it. Candidates may come from mobile, web, backend, distributed-systems, or workflow-platform backgrounds. What matters most is the ability to understand a system end to end, form a point of view, engage deeply with users, and turn direction into working software. RESPONSIBILITIES Opportunity discovery and transformation * - Build trusted relationships and develop a deep understanding of business priorities, user needs, operational workflows, and sources of friction. * - Challenge existing assumptions, map processes as systems, and identify the technical, operational, and organizational changes most likely to improve them. * - Lead discovery sessions that translate business needs into clear use cases, value propositions, measurable success criteria, and solution direction. * - Assess opportunities based on business value, technical feasibility, user impact, risk, and readiness for adoption. * - Define a longer-term vision and identify the smallest useful intervention that can validate the opportunity while preserving a path to broader transformation. Solution design and delivery * - Design, build, and deploy Generative AI, agentic AI, and intelligent automation solutions using approved enterprise platform capabilities. * - Develop working demonstrations and proofs of value that test assumptions and measure business impact. * - Take solutions through prototyping, production scaling, adoption, and transition to long-term ownership. * - Build agents and AI-enabled workflows that interact with enterprise APIs, knowledge sources, data platforms, applications, code, and business processes. * - Incorporate appropriate human input, approval, escalation, and fallback mechanisms. * - Work directly alongside engineering teams to produce software and apply the architecture, testing, deployment, and operational practices required for production use. * - Use experimentation selectively to reduce uncertainty while balancing speed with security, reliability, maintainability, and governance. AI-enabled engineering practices * - Use coding agents and AI-assisted engineering techniques to accelerate discovery, implementation, testing, documentation, and iteration. * - Apply specification-driven development, context management, iterative planning, and structured knowledge repositories to preserve context and improve personal productivity. * - Evaluate agent-generated code and technical outputs for correctness, security, maintainability, and architectural alignment. * - Identify where AI-enabled development practices can improve engineering throughput without compromising operational standards. Platform contribution and scale * - Generalize patterns and components developed through individual engagements for broader use. * - Partner with platform and product teams to turn successful prototypes into reusable features, accelerators, reference architectures, and paved-road implementation patterns. * - Capture lessons from deployments and use them to influence the enterprise AI platform and product roadmap. * - Help teams adopt AI-enabled workflows and transition solutions into sustainable operating models. Evaluation, governance, and responsible AI * - Develop evaluation approaches that measure solution quality, task completion, business outcomes, user experience, latency, cost, and reliability. * - Identify and address failure modes through testing, monitoring, safeguards, and iterative improvement. * - Ensure solutions meet American Express requirements for security, privacy, risk management, responsible AI, and regulatory compliance. * - Establish appropriate controls for model access, enterprise data, tool use, human oversight, and production operations. Stakeholder leadership * - Communicate technical concepts, tradeoffs, risks, and recommendations to audiences with different levels of technical familiarity and seniority. * - Influence decisions and drive alignment across business, product, engineering, risk, and platform teams without relying on direct reporting authority. * - Maintain strong stakeholder relationships throughout discovery, delivery, adoption, and transition, and mentor partner teams on AI solution delivery. QUALIFICATIONS * - 5 or more years of experience delivering software, technical solutions, or digital products in an engineering, architecture, or technical consulting capacity. * - Demonstrated ability to take an ambiguous business or user problem through discovery, implementation, and measurable validation. * - Experience using coding agents in a structured engineering workflow, including specification-driven development, context management, iterative implementation, and reusable knowledge repositories. * - Software engineering fluency and the ability to contribute directly to applications, integrations, services, or technical prototypes. * - Experience in at least one relevant domain, such as mobile, web, backend services, APIs, distributed systems, platform engineering, workflow orchestration, or cloud-native development. * - Ability to reason about systems end to end, identify constraints and leverage points, and connect technical decisions to business outcomes. * - Strong communication and stakeholder-partnership skills, including the ability to explain technical concepts, challenge existing approaches constructively, and influence without direct authority. * - Ability to define a longer-term direction and sequence incremental solutions that build toward it. * - Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience. * - Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.   Preferred Qualifications * - Experience building or deploying solutions powered by language models, agentic systems, or AI-enabled process flows. * - Experience with retrieval-augmented generation, vector databases, tool calling, model context protocols, knowledge retrieval, or workflow technologies such as Temporal, LangGraph, LangChain, or LlamaIndex. * - Experience designing human-in-the-loop controls and operational safeguards, with knowledge of AI evaluation, observability, and responsible AI. * - Experience supporting technology adoption or operating-model transformation, particularly in financial services or another regulated industry. Success Measures Success in this role will be measured by: * - AI opportunities that progress from discovery to proof of value and, where appropriate, production adoption. * - Measurable business outcomes tied to clearly defined KPIs. * - Ability to identify and reframe valuable opportunities while connecting near-term delivery to longer-term transformation. * - Solutions that improve the broader workflow and are adopted into sustainable operating models. * - Strong stakeholder relationships, technical quality, and effective management of security, risk, and reliability. * - Reusable capabilities and implementation patterns incorporated into the enterprise AI platform. Working Model and Travel Occasional travel may be required for workshops or key delivery milestones, but frequent travel is not expected. Roles may be based near selected American Express offices to support close partnerships with regional business and product teams. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and operate production AI systems including LLM applications and provide mentorship. | Bachelor's degree and significant experience with production AI/ML systems, Python, LLMs, distributed services, and mentoring. | Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented technology teams and build a unique career with the Powerful Backing of American Express. With opportunities to work with the latest technologies and a commitment to supporting the broader engineering community, our mission is to power your success. Amex Tech is powered by our technology, our culture, and our colleagues.   The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities across digital experience engineering, marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. The organization builds customer-facing capabilities that deepen digital engagement as well as core technology platforms that span business lines and customer segments.   American Express Global Dining brings together world-class experiences through platforms such as Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader American Express Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.   As part of Team Amex, you’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.   At American Express, AI is reshaping the future of commerce and redefining the experiences our customers, merchants, and Card Members expect. Within Global Dining, housed within Amex Technology, we are applying AI to reimagine how diners discover and experience restaurants, how restaurants engage and serve their guests, and how our colleagues build and operate the platforms behind those experiences.   Our focus is increasingly on agentic AI: intelligent systems capable of understanding context, reasoning, planning, using tools, and taking actions across complex workflows with appropriate levels of autonomy. These capabilities have the potential to transform dining discovery, reservations, restaurant operations, customer servicing, and the engineering systems that power the Global Dining ecosystem. We are building these capabilities with the reliability, security, explainability, observability, and governance required to operate AI at American Express scale.   THE ROLE As a Senior AI Engineer – Agentic AI, Global Dining, you will be a hands-on engineer responsible for designing, building, integrating, and operating AI-powered capabilities across the Global Dining ecosystem. You will develop production AI systems that apply large language models, retrieval, tools, orchestration, machine learning, and generative AI to real-world customer, restaurant, and platform workflows. You will work across the AI application stack—from LLMs, retrieval and agent orchestration to APIs, data pipelines, evaluations, observability, and production infrastructure.   This is a deeply hands-on engineering role. You will write production code, prototype emerging approaches, contribute to technical designs, and take AI capabilities from experimentation through deployment, monitoring, and continuous improvement. You will collaborate with engineers across teams to integrate AI models and intelligent services into existing production systems while meeting both technical and business requirements.   As a Senior Engineer, you will provide technical guidance within the team, contribute to engineering standards and reusable patterns, mentor junior engineers, and help foster a culture of engineering excellence and innovation. You will apply advanced expertise in AI engineering while continuing to develop breadth across adjacent technical domains.   You will partner closely with Product, Design, Data, Information Security, Risk, Compliance, and other engineering teams to translate business and customer needs into responsible, scalable AI solutions. TECHNICAL ENVIRONMENT: We do not hire against a narrow technology checklist. We are looking for engineers with strong software engineering fundamentals who are excited about solving difficult problems at the intersection of AI, distributed systems, and customer-facing products. CORE ENGINEERING STACK: •    Languages: Python, Go, TypeScript •    Cloud and infrastructure: AWS and/or GCP, Kubernetes •    Tools and Platform: LangGraph, LangChain, Docker •    APIs and services: REST, gRPC •    Distributed systems: event-driven architectures, including Kafka •    Data processing technologies and frameworks for large-scale data pipelines AGENTIC AI AND ML: •    Commercial and open-source LLMs integrated into production applications and agentic workflows •    Tooling for agent orchestration, retrieval-augmented generation, vector storage, and evaluation •    Prompt engineering, context management, structured generation, and model evaluation •    Machine learning and natural language processing techniques, including Transformer-based models and their real-world applications •    Schema validation and structured data handling •    Machine learning operations tooling for model deployment, monitoring, and maintenance   AI-ASSISTED DEVELOPMENT: •    Use of AI-assisted and agentic development tools for design, implementation, testing, debugging, and refactoring •    Learning how to apply these tools responsibly while maintaining production-quality standards •    All systems are built to meet high standards for reliability, security, and auditability, reflecting the responsibility of deploying autonomous AI in a financial services environment   RESPONSIBILITIES * Design, build, and operate scalable production AI systems integrating ML models, LLMs, retrieval systems, and intelligent services.  * Develop core GenAI and agentic capabilities, including RAG, agent/workflow orchestration, tool integrations, context management, structured outputs, and evaluation frameworks.  * Integrate AI capabilities into existing production systems, partnering across engineering teams to meet technical, product, and business requirements.  * Own the end-to-end production lifecycle of AI capabilities, including implementation, testing, deployment, monitoring, evaluation, maintenance, and continuous improvement.  * Build robust AI evaluation and safety mechanisms, including offline evaluation, regression testing, task-success measurement, model/prompt comparison, guardrails, permissions, validation, and graceful failure/recovery.  * Design for production-scale requirements, including latency, throughput, availability, scalability, security, observability, cost, model variability, and failure modes.  * Translate customer, restaurant, and business needs into AI solutions, partnering with Product, Design, Data, and business teams to identify high-value applications across dining discovery, reservations, hospitality workflows, and servicing.  * Evaluate emerging models, frameworks, and AI technologies and help determine appropriate technical approaches for Global Dining.  * Establish reusable AI engineering patterns and standards, including reference implementations and best practices for LLM and agentic systems.  * Provide technical leadership and mentorship through architecture/design reviews, code reviews, hands-on collaboration, and guidance to other engineers. QUALIFICATIONS * Bachelor’s degree in Computer Science, Machine Learning, Data Science, Computer Engineering, a related technical field, or equivalent practical experience; advanced degree preferred. * Significant software engineering experience building and operating production AI/ML systems, including generative AI, LLM applications, or agentic systems. * Strong proficiency in Python and experience with one or more additional languages such as Go, TypeScript, or Java. * Strong understanding of modern AI architectures and techniques, including LLMs, NLP, retrieval/RAG, tool calling, structured generation, context management, orchestration, and evaluation. * Experience integrating commercial or open-source LLMs into real-world applications. * Experience designing scalable, distributed, API-driven systems and production services, with strong knowledge of reliability, latency, security, observability, cost, and performance optimization. * Experience building data pipelines and ETL processes using Spark, Hadoop, or comparable modern data-processing frameworks. * Experience deploying and operating AI models and pipelines using MLOps, CI/CD, and containerized infrastructure. * Demonstrated end-to-end ownership of production systems, from architecture and implementation through deployment, monitoring, and maintenance. * Ability to navigate ambiguous technical problems, make pragmatic engineering decisions, and translate emerging AI capabilities into reliable customer experiences. * Experience mentoring engineers and improving engineering quality through design reviews, code reviews, documentation, and hands-on collaboration. * Strong communication and cross-functional collaboration skills, with the ability to translate business requirements and complex technical concepts for technical and non-technical audiences. * Deep expertise in at least one technical domain, with the ability to develop expertise across adjacent areas. * Strong customer mindset and interest in applying AI to meaningful real-world experiences. * Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions   At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead cross-functional teams to develop and launch new consumer products and features. | Requires leadership in product development, customer research integration, cross-team collaboration, and process improvement in a fast-paced environment. | Job Description The Consumer New Product Development (NPD) team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. This role has high visibility and broad exposure to all critical areas of the Consumer business. Responsibilities Key Responsibilities: • Lead the launch of capabilities, features, and products across card product and lending for the Consumer business to drive business results, improve customer experiences, and increase agility in product development • Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs • Lead concept development, feasibility assessment, and end-to-end customer experience design followed by development, testing, and launch • Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology. Integrate customer research, usability studies and market analysis into actionable product requirements • Ability to work in large, cross-functional teams and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance • Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes • Monitor product data and customer feedback post launch, and partner on continuous strategic growth strategy • Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness Qualifications • Self-starter with track record of excelling in a fast-paced environment • A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus • Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups • Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements • Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities • Excellent understanding of lending and card business drivers; ability to interpret financial information to identify opportunities and develop business strategies • Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains • Experience with product ownership in an agile or scaled agile delivery environment is a plus • Experience working with Microsoft office suite (Excel, Visio, Powerpoint, Word) Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead cross-functional teams to develop and launch new consumer products from ideation to market. | Requires leadership in product development, customer insight integration, cross-team collaboration, and process improvement in a fast-paced environment. | Job Description The Consumer New Product Development (NPD) team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. This role has high visibility and broad exposure to all critical areas of the Consumer business. Responsibilities Key Responsibilities: • Lead the launch of capabilities, features, and products across card product and lending for the Consumer business to drive business results, improve customer experiences, and increase agility in product development • Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs • Lead concept development, feasibility assessment, and end-to-end customer experience design followed by development, testing, and launch • Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology. Integrate customer research, usability studies and market analysis into actionable product requirements • Ability to work in large, cross-functional teams and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance • Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes • Monitor product data and customer feedback post launch, and partner on continuous strategic growth strategy • Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness Qualifications • Self-starter with track record of excelling in a fast-paced environment • A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus • Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups • Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements • Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities • Excellent understanding of lending and card business drivers; ability to interpret financial information to identify opportunities and develop business strategies • Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains • Experience with product ownership in an agile or scaled agile delivery environment is a plus • Experience working with Microsoft office suite (Excel, Visio, Powerpoint, Word) Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead initiatives to modernize digital acquisition, reduce friction, and increase automation by defining product vision and collaborating cross-functionally. | 3-5 years product management experience with digital/mobile applications, Agile background, and regulated industry experience preferred. | We are looking for a strategic and skilled Product Manager to join the Digital Acquisitions organization. This role will be responsible for crafting and executing on the digital strategy of applying for an American Express product. The successful candidate will have experience as a product manager building digital web and native mobile applications in an enterprise environment. This person will be expected to become an expert in the digital application experience and identify opportunities to enhance and modernize the user journeys while reducing duplicative experiences. The ultimate objective is to create a more consistent experience for our users while reducing technical overhead. A key aspect of this role will be playing an active role in compliance and regulatory initiatives, ensuring our digital experiences meet applicable regulatory requirements and accessibility standards. What we are looking for:  •    A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers •    A digital expert with focus on the user and accessible design standards •    An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes •    Proven product management experience in an Agile environment, working closely with scrum and cross-functional teams •    Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals •    Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus RESPONSIBILITIES You will be responsible for: •    Leading mission-critical initiatives aimed at reducing user friction, increasing automation and approval rates, and modernizing the digital ecosystem  •    Defining and evolving the product vision, strategy, and goals for the digital acquisition team •    Improving efficiency, scalability, and time-to-market by optimizing and enhancing platform capabilities •    Building in a scalable, reusable, and accessible way.  •    Developing and maintaining outcome-driven product roadmaps that align to enterprise priorities and customer needs •    Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions •    Building strong partnerships with stakeholders across Design, Engineering, other Product teams, Marketing, Analytics, and Risk •    Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes QUALIFICATIONS Qualifications: •    3-5 years of experience in Product Management (preferred experience in Digital web & native mobile applications) •    Nice to have background in front-end engineering and/or design •    Preferred background working on design systems and/or component libraries •    Working knowledge of agentic AI concepts and hands-on experience with prototyping tools •    Ability to work cross-functionally with stakeholders and teams •    Enthusiasm and passion for great products and demonstrated customer focus. •    Ability to take a collaborative approach to operate in a matrixed environment. •    Sense of urgency and enthusiasm in developing a best-in-class products •    Proactive – you find a way to solve problems regardless of how unclear they initially appear Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Manage product backlogs and coordinate cross-functional teams to deliver AI-enabled product innovations. | Experience in digital product management or agile delivery, proficiency with Agile tools, and strong analytical skills. | The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best. CEG is transforming colleague servicing through digital products, AI-enabled experiences and modern servicing capabilities. We are seeking a Senior Associate, Digital Product Management who brings strong Agile delivery discipline, product ownership experience and curiosity about AI and agentic technologies. This hands-on role sits across Product, Technology, Operations and UX, turning strategy into executable plans, managing backlogs and dependencies, and helping deliver increasingly complex product capabilities. RESPONSIBILITIES Product Delivery & Agile Execution * Translate roadmap priorities into clear capabilities, features, user stories and measurable outcomes. * Coordinate Product input into PI Planning, ensuring priorities, capacity, dependencies and delivery objectives are aligned. * Own and maintain high-quality product backlogs and Jira artefacts, including features, user stories, acceptance criteria, dependencies and backlog health. * Partner with Technology throughout delivery, providing product clarity, resolving questions and supporting timely trade-off decisions. * Lead or contribute to backlog refinement, sprint planning, demos, testing, release readiness and retrospectives. * Proactively manage cross-team dependencies, risks and blockers, escalating where appropriate.   Product Management & Discovery * Develop a strong understanding of colleague journeys, servicing processes and operational pain points through data, research and stakeholder engagement. * Translate business and colleague needs into clear problem statements, product requirements and testable hypotheses. * Collaborate closely with product managers across the team to align on priorities, dependencies and delivery plans. * Partner with UX, Technology and business stakeholders to explore, validate and prioritise potential solutions. * Apply human-centred and journey-based thinking to ensure solutions address meaningful colleague and business needs. * Define success measures and use product performance, feedback and operational data to evaluate outcomes and inform continuous improvement.   Product Operations & Stakeholder Coordination * Build effective working relationships across Product, Technology, Operations, UX, Risk and other partner teams. * Coordinate product intake and enhancement requests, identifying themes and informing prioritisation decisions. * Track delivery progress, risks, dependencies and outcomes, providing clear updates for stakeholders and leadership. * Support product governance, roadmap reviews and planning activities. * Help improve product management practices, tools and ways of working across the team.   AI, Agents & Innovation * Partner with AI, Technology and Data teams to identify where GenAI, agentic capabilities, automation and intelligent experiences can improve colleague servicing. * Contribute to AI-enabled product capabilities, from early experimentation through to production. * Support proofs of concept, pilots and experiments, translating business problems into use cases and measurable hypotheses. * Develop an understanding of AI and agent performance, including quality, feedback, adoption and optimisation opportunities. * Work within relevant enterprise governance, risk and responsible AI frameworks.   What Success Looks Like Success means turning direction into delivery: maintaining clear backlogs, improving Agile execution, partnering effectively across teams and taking product capabilities from definition through launch. Over time, the successful candidate will build deeper AI product expertise and help identify, test and scale capabilities that improve colleague servicing. QUALIFICATIONS * Experience in Digital Product Management, Product Ownership or a closely related Agile delivery role. * Proactive self-starter who drives work forward independently, bringing a strong sense of ownership, urgency and follow-through. * Strong practical experience working with Technology teams to take digital products or capabilities from definition through delivery. * Experience with Agile planning and delivery, ideally including PI Planning or scaled Agile environments. * Strong working knowledge of agile tooling, for example Jira/Rally, backlog management, user story definition, acceptance criteria and dependency management. * Ability to turn complex or ambiguous requirements into structured, actionable product work. * Experience with CEG, HR or colleague-facing product domains would be advantageous * Strong stakeholder management skills across Product, Technology and business teams in a matrixed environment. * Analytical mindset, with the ability to use data, feedback and insight to inform product decisions. * Interest in AI, GenAI and agentic technologies, ideally supported by practical experience, experimentation or personal learning. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Lead high-priority special projects managing cross-functional workstreams and delivering executive-level recommendations. | At least 5 years in project management, consulting, or strategy with strong analytical and stakeholder management skills. | Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs. The US SME Sales Enablement organization focuses on accelerating commercial business growth by equipping our Sales and Account Development teams with the training, tools, insights, and capabilities they need to deliver a best-in-class customer experience. The Performance & Insights team plays a critical role within Sales Enablement by helping the organization understand business performance, generate actionable insights, and translate priorities into effective action. The Sr. Manager, Performance & Insights – Special Projects will lead high-priority projects on behalf of the Performance & Insights team. The role will tackle a diverse set of business challenges and initiatives, often requiring partnership across Sales Enablement, Sales and Account Development, and other teams across the organization. This individual will serve as a versatile problem solver and internal consultant for the Performance & Insights team—bringing structure to ambiguous challenges, developing clear plans, coordinating stakeholders, and driving work from initial problem definition through execution. Because the nature of special projects will evolve with the needs of the business, the successful candidate will be intellectually curious, highly adaptable, and comfortable quickly getting up to speed on unfamiliar topics. They will combine strong strategic thinking and analytical judgment with hands-on project leadership and a bias toward action. RESPONSIBILITIES * Lead high-priority special projects from problem definition through execution, establishing clear objectives, workplans, milestones, owners, and measures of success. * Bring structure and clarity to ambiguous business challenges by identifying key questions, synthesizing information, evaluating options, and developing actionable recommendations. * Drive cross-functional workstreams and maintain momentum by proactively identifying risks and dependencies, resolving roadblocks, and ensuring stakeholders remain aligned on priorities and next steps. * Use data and business insights to understand problems, evaluate opportunities, and inform recommendations. * Develop clear, compelling executive-level presentations that synthesize complex information into key insights, decisions, and actions. * Design and document processes, workflows, and operating approaches that improve organizational effectiveness and execution. * Build trusted relationships across Performance & Insights, Sales Enablement, Sales and Account Development, and partner teams, influencing outcomes without direct authority. * Establish effective project governance and communication, ensuring stakeholders have clear visibility into progress, decisions, risks, and required actions. * Identify opportunities to simplify and improve how the team works, including thoughtfully leveraging generative AI and emerging tools to improve productivity and effectiveness. * Adapt quickly as priorities evolve and take ownership of new, high-impact challenges as they emerge. QUALIFICATIONS Minimum Qualifications: * 5+ years of experience in project/program management, consulting, strategy, business transformation, sales enablement, or related fields. * Demonstrated success leading complex, cross-functional initiatives involving multiple stakeholders and competing priorities. * Strong problem-solving and critical-thinking skills, with the ability to bring structure and clarity to ambiguous challenges. * Excellent project management skills, including the ability to translate objectives into actionable plans, manage dependencies and risks, and drive work through completion. * Strong analytical skills and comfort working with business data to identify trends, evaluate questions, and support decision-making. * Exceptional written and verbal communication skills, including the ability to develop executive-ready presentations and communicate effectively with stakeholders at all levels. * Demonstrated ability to build strong partnerships, influence without authority, and work effectively across teams and organizational boundaries. * Ability to operate independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment. * Undergraduate degree or equivalent experience. Preferred Qualifications: * Experience in management consulting, internal consulting, strategy, transformation, or a similar environment. * Experience supporting Sales, Account Development, Sales Enablement, or other commercial organizations. * Experience designing or improving business processes, operating models, or governance structures. * Demonstrated experience managing workstreams spanning multiple functions, teams, or geographies. * Demonstrated ability to leverage generative AI and other emerging technologies to improve problem solving, productivity, communication, or project execution. * Advanced degree or relevant professional certification is a plus.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Oversee operational risk events and remediations, collaborate with business units, analyze trends, perform quality assurance, and report to senior management. | 4+ years in operational risk management or internal audit, bachelor's degree preferred, strong project management, analytical, and communication skills. | The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.    Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.    The objective of the GRC Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.   GRC is looking for a Manager of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. RESPONSIBILITIES The Manager, GRC Issues, Events & Remediation will:   * Support end-to-end process management, including capture, assessment, enhancement and resolution, for issues, operational risk events (OREs) and remediations by influencing Business Unit teams who own and action issues, operational risk events (OREs) and remediations  * Tracking records’  progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, and collaborating with other Operational Risk Management (ORM) teams   * Perform quality assurance on documentation and maintenance of records of issues, OREs and remediations to ensure transparency and accountability across ORM processes  * Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes   * Provide guidance on specific control enhancements related to issues, and perform sample testing of issues to ensure resolution is complete and effective   * Liase with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issues, OREs and remediation resolution, embedding accountability and ensuring lessons learned are integrated into future ORM practices   * Review and advise the preparation of detailed reports on issues, OREs and remediations’ status, trends, and outcomes to senior management and governance committees and support sharing insights, better practices, themes, etc. across the enterprise QUALIFICATIONS Minimum Qualifications: * 4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities    * Excellent project management, communication, and interpersonal skills    * Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards    * Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively    Preferred Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.   Experience in at least one of the following:     * Scoping, prioritizing, and supporting remediation of operational and compliance related issues, operational risk events and remediations  * Managing investigation of and conducting root cause analysis to address repeated operational risk issue and event types   * Overseeing the remediation process for operational risk issues and events   * Reviewing documentation and maintaining records of operational risk issues, events and remediations to ensure transparency and accountability   * Overseeing the issue, event and remediation resolution processes, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices    * Experience in financial services industry.   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design and manage enterprise platforms and frameworks, develop shared technology services, and contribute to agile teams. | At least 4 years of software development experience with proficiency in full-stack development, microservices, and modern programming languages. | The Architecture As Code team is driving a new way of building web experiences for our customers. We are looking for a forward-thinking Software Engineer II who would be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be hands on in designing the fundamental architecture that powers our web frameworks like content management, search and navigation and web authoring.  About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company's technology strategy. The four pillars of Enterprise  Architecture include:  1.    Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.  2.    Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.  3.    Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance. 4.    Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. RESPONSIBILITIES * Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management * Designing, developing, and supporting shared technology services leveraged by the enterprise * Taking your place as a core member of an agile team driving the latest development practices * Writing code and unit tests, working with API specs and automation * Identifying opportunities for adopting new technologies   QUALIFICATIONS * Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline * 4+ years of software development experience * Experience in Full Stack development. * Experience in LLM Models & Prompt Engineering * Experience in Process Management, Case Management, Work Management is a plus. * Experience in Automations, Cognitive OCR, AI / ML driving cost savings is a plus. * Ability to effectively interpret technical and business objectives and challenges and articulate solutions * Willingness to learn new technologies and exploit them to their optimal potential * Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. * Strong experience in applications with high throughput and performance * Experience with micro services architectures and service mesh technologies is preferred. * Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: * Agile Practices * Porting/Software Configuration * Programming Languages and Frameworks – Hands on experience in some or all the following is preferred: * Javascript, NextJS, API design & development, Backend Development on relational & Graph Database, Java, Python, Go, React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Elastic Stack * Business Analysis * Analytical Thinking * Business Product Knowledge At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, automate, and secure scalable multi-cloud infrastructure using IaC and standardized patterns while supporting AI and agentic enablement. | 7+ years infrastructure engineering experience with strong Terraform and multi-cloud expertise, deep understanding of cloud networking, security controls, and API management. | INFRASTRUCTURE AS CODE ENGINEER – MULTI-CLOUD We are seeking an experienced Infrastructure as Code (IaC) Engineer to design, automate, and secure scalable infrastructure across GCP, AWS, and Azure. The role requires strong expertise in Terraform, cloud networking, network security, IAM, Kubernetes networking, and API gateways. The engineer will build reusable IaC modules and secure multi-cloud patterns, implement network and security controls, automate infrastructure through CI/CD and policy-as-code, and establish standardized self-service capabilities for engineering teams. The role will also support AI and agentic enablement, orchestrating secure connectivity, identity, API/tool access, and infrastructure patterns for deploying agentic workloads across multi-cloud environments. RESPONSIBILITIES * 7+ years of infrastructure engineering experience with strong expertise in Infrastructure as Code (IaC) using Terraform, OpenTofu, or similar frameworks.  * 7+ years of hands-on experience designing and automating infrastructure across Google Cloud Platform (GCP), AWS, and/or Azure, with an emphasis on reusable, standardized multi-cloud patterns.  * Strong knowledge of cloud networking, including VPC/VNet architecture, subnets, routing, DNS, NAT, load balancing, private connectivity, peering, transit architectures, VPN, and dedicated interconnects.  * Deep understanding of network security, including security groups, firewall policies/rules, network ACLs, micro-segmentation, ingress/egress controls, private endpoints, and Zero Trust principles.  * Proven experience implementing network segmentation and isolation patterns across applications, environments, business units, and cloud platforms.  * Strong experience with API gateways and API infrastructure, including secure ingress/egress, authentication and authorization, rate limiting, routing, policy enforcement, private APIs, and service-to-service connectivity.  * Experience designing secure connectivity for Kubernetes and containerized workloads, including GKE/EKS/AKS networking, network policies, service ingress/egress, and workload isolation.  * Strong understanding of IAM, secrets management, encryption, certificates/PKI, and cloud security architecture, with the ability to integrate these controls into IaC modules and deployment pipelines.  * Proven experience building enterprise-grade reusable Terraform modules, policy-driven infrastructure patterns, CI/CD integrations, automated testing, and infrastructure governance.  * Experience designing and operating large-scale, highly available, resilient multi-cloud infrastructure using standardized automation and security controls.  * Strong understanding of distributed systems, microservices, service-to-service communication, and modern application connectivity patterns.  * Experience enabling AI/agentic workloads in multi-cloud environments, including secure agent-to-API/tool connectivity, identity and authorization, controlled network access, API gateway integration, secrets handling, and infrastructure automation for agentic platforms.  QUALIFICATIONS * Experience developing multi-cloud network and security architectures spanning GCP, AWS, Azure, on-premises, and SaaS environments.  * Experience building IaC platform capabilities such as reusable modules, golden patterns, self-service infrastructure, policy-as-code, automated compliance, and developer enablement.  * Experience with network security platforms and cloud-native controls, such as Cloud NGFW/firewalls, AWS Network Firewall, Azure Firewall, WAF, IDS/IPS, secure web gateways, and service mesh technologies.  * Experience with API management platforms such as Apigee, AWS API Gateway, Azure API Management, Kong, or equivalent technologies.  * Knowledge of Zero Trust, least privilege, defense-in-depth, micro-segmentation, and secure-by-default infrastructure design.  * Experience with policy-as-code and security automation using technologies such as OPA, Sentinel, organization policies, IAM policies, and automated IaC security scanning.  * Experience with FinOps and cloud cost optimization, particularly network, data-transfer, NAT, load-balancing, API, and multi-cloud connectivity costs.  * Experience enabling agentic AI platforms and AI infrastructure, including secure access to enterprise APIs, MCP/tool integrations, agent identity, guardrails, observability, and controlled cross-cloud connectivity.  * Experience establishing IaC standards and governance for AI/agentic infrastructure, enabling engineering teams to provision secure networking, APIs, compute, identity, and security controls through reusable modules.  * Relevant certifications such as HashiCorp Terraform Associate, GCP Professional Cloud Network Engineer/Cloud Architect/Cloud Security Engineer, AWS Advanced Networking or Security Specialty, or Azure Network/Security certifications.  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Design, prototype, and implement cloud-native solutions and AI-powered tools to accelerate infrastructure deployment across major public cloud platforms. | 4+ years in cloud or platform engineering with hands-on experience in AWS, GCP, or Azure, Kubernetes, and proficiency in Python, Go, or TypeScript. | As part of our diverse tech team, you can architect, code, and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, and inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to support the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Within Global Infrastructure & Operations (GIO), Platform Services builds and operates the cloud platforms and infrastructure capabilities that enable engineering teams across American Express. We are looking for an **AI Engineer III – Cloud Infrastructure** to help engineering teams accelerate how they adopt, deploy, and operate applications in the cloud. This is a hands-on, forward-deployed engineering role at the intersection of **cloud infrastructure, solution architecture, and AI-assisted engineering**. You will embed with engineering teams, deep-dive into their applications and infrastructure, identify barriers to cloud adoption, and build practical solutions that help workloads become cloud-ready. You will work across **AWS, Google Cloud Platform (GCP), Microsoft Azure, Kubernetes, and enterprise platform services**, using AI and automation to accelerate infrastructure engineering, solution design, migration, deployment, troubleshooting, and operations. This is not a research or model-development role. The focus is applying AI to solve real cloud infrastructure problems and make it easier and faster for engineering teams to consume enterprise cloud platforms. RESPONSIBILITIES * Embed with application, cloud, and platform engineering teams to understand workloads, architecture, infrastructure requirements, and barriers to cloud adoption. * Perform hands-on technical deep dives across applications and infrastructure, including compute, Kubernetes, networking, storage, identity, security, observability, CI/CD, and cloud services. * Work as a hands-on solutions architect: assess existing architectures, identify gaps, design target-state solutions, build prototypes, and work alongside engineers through implementation. * Use AI-assisted and agentic engineering approaches to accelerate cloud architecture, infrastructure configuration, deployment, troubleshooting, and operational readiness. * Build practical AI-powered tools and automation that help engineers understand environments, generate and validate infrastructure configurations, troubleshoot cloud issues, and navigate enterprise cloud platforms. * Help application teams become cloud-ready by addressing infrastructure dependencies, deployment patterns, security controls, networking, observability, resiliency, and operational requirements. * Develop reference implementations and working examples that demonstrate how applications can successfully consume AWS, GCP, Azure, Kubernetes, and enterprise platform capabilities. * Troubleshoot complex infrastructure problems end-to-end, following issues across applications, Kubernetes, cloud services, networking, IAM, configuration, telemetry, and deployment pipelines. * Help teams apply cloud-native patterns across compute, containers, serverless, storage, networking, APIs, and event-driven architectures. * Use AI to simplify infrastructure consumption and create more intelligent developer self-service experiences, reducing the expertise and manual effort required for teams to use cloud platforms. * Partner with cloud security, network engineering, SRE, operations, FinOps, and platform teams to develop solutions that meet enterprise requirements for security, reliability, scalability, and cost efficiency. * Turn lessons learned from individual engineering engagements into reusable automation, patterns, tools, and platform capabilities that benefit the broader engineering community. Technical Environment * Cloud: AWS, GCP, Azure * Platforms: Kubernetes, containers, serverless * Infrastructure: Infrastructure as Code, cloud APIs and SDKs * Engineering: Python, Go and/or TypeScript * Integration: REST, gRPC, Kafka and event-driven architectures * DevOps: CI/CD, Git, automated testing * Operations: Observability, logging, metrics and tracing * AI: LLMs, AI-assisted development, agentic workflows, tool calling and automation QUALIFICATIONS * 4+ years of professional experience in cloud engineering, software engineering, platform engineering, SRE, solutions engineering, or a related field. * Hands-on experience designing, deploying, or troubleshooting solutions on AWS, GCP, Azure, or comparable public cloud platforms. * Strong understanding of cloud architecture and infrastructure concepts including compute, containers, networking, storage, identity, security, and observability. * Experience with Kubernetes, APIs, infrastructure automation, CI/CD, or developer platforms. * Software engineering experience in at least one language such as Python, Go, or TypeScript. * Experience using AI-assisted engineering tools or building practical AI-powered automation. * Ability to quickly understand unfamiliar applications and infrastructure, identify technical constraints, and develop practical solutions. * Strong hands-on troubleshooting skills and the ability to work across application and infrastructure boundaries. * Ability to work directly with engineering teams from problem discovery and architecture through implementation and production readiness. * Strong customer mindset, curiosity, and comfort working through ambiguous technical problems. Preferred Qualifications * Experience across multiple public cloud platforms including AWS, GCP, and Azure. * Experience in solutions engineering, solutions architecture, forward-deployed engineering, cloud enablement, or platform engineering role. * Experience helping applications migrate to or adopt cloud-native platforms. * Experience with Infrastructure as Code, Kubernetes, cloud networking, IAM, observability, or SRE practices. * Experience applying AI or automation to cloud engineering, infrastructure operations, developer productivity, or troubleshooting. * Experience creating reusable cloud patterns, reference architectures, automation, or developer self-service capabilities. * Experience in financial services or another regulated environment.   Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions At American Express, our culture is built on a 175-year history of innovation, shared values  [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site [https://www.americanexpress.com/en-us/colleagues/benefits]. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights [https://www.eeoc.gov/poster]” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.