OEC

Onboards and trains customers on OEC's solutions, ensuring effective product utilization and customer satisfaction. | Requires organizational skills, relationship development, and experience with SaaS or software products, with a preference for CRM experience. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Builds and maintains customer relationships within a defined territory to onboard and train new customers on OEC's solutions RepairLogic and estimateIQ. Provides initial 6-week onboarding support to new customers and introduces best practices in order to drive customer engagement and product utilization, thereby creating efficiencies in the repair planning and estimation processes. Responsibilities Onboards new customers to our platforms RepairLogic and estimateIQ and provides initial 6-week implementation. Continues fluency in known product lines and focuses on a specific product when requested by Associate Manager or Manager in support of ongoing and changing business priorities; proactively learns new product information with the goal of becoming fluent in speaking all-OEC product language. Completes initial implementation activities within established timeframe (6 weeks), working with customers in body shops or repair facilities; educating service advisors, estimators, or repair shop manager(s) to encourage product usage at their facility (includes training of product functionality and completion of key configuration steps). Identifies at risk customers within territory to implement a targeted campaign for improvement if not seeing appropriate level of understanding or usage by 6-week mark. Organizes, executes, measures, and reports results to team and/or Associate Manager. Partners with Adoption teammates to discuss efficacy and areas of opportunity to father engage and support customers. Achieves targeted levels of customer onboarding and implementation of OEC solutions to ensure customer satisfaction and usage. Responds to incoming requests from customers for product information and support; resolves client issues via phone and e-mail. Utilizes the CRM to capture all customer interactions and maintains valid customer account information to help drive performance; engages with KnowledgeBase, provides reliable information of the solution. Leverages high level relationships with strategic repair shop partners to promote loyalty and drive advocacy. Communicates as appropriate with customers to provide repair shop feedback and opportunities. Works within CRM to manage activities to ensure appropriate communication and engagement with customers. Proactively manages customer’s desired outcome in context of using OEC applications. Contacts assigned accounts with a pending cancellation to obtain reason, re-establish desired outcomes, and identify opportunities to improve performance in an effort to rescind their cancellation. Education Requires a General Education Degree or equivalent. Experience and Skills Organizational skills and ability to prioritize high-impact tasks and deliverables Keen ability to develop and foster business relationships with customers Prior experience using Microsoft Dynamics CRM or preferred SaaS/Software and/or product experience highly preferred Ability to multi-task and pivot attention/resources as needed What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Managing product backlogs, translating roadmaps into features, and collaborating with cross-functional teams to deliver software products. | Requires 4+ years in a software product role, strong communication, analytical skills, and experience working with customers. | About the position OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Participates in the entire software product lifecycle for the Collision team and plays a central role in executing the product roadmap and bringing the product vision to market. Acts as the voice of the customer and represents the business stakeholders while working daily with engineering teams to help scope, structure, refine, and execute product deliverables. Responsibilities • Maintains a well-groomed product backlog that supports assigned scrum teams and guides development efforts through the product life cycle. • Achieves objectives of the Collision product vision by prioritizing needs, anticipating customer requests, and evaluating product progress. • Translates and deconstructs product roadmap initiatives into smaller, clearly defined feature sets, and collaborates with Product Managers to prioritize various feature sets into releasable products. • Produces clear and effective user stories with clearly defined acceptance criteria to create and prioritize product features. • Collects feedback from users, customers, and dealers, for direction in future enhancements. • Documents process workflows to clearly articulate product requirements. • Partners with UI/UX team to develop wireframes & design, and partners with technology leads in scrum meetings and reviews. • Advises customer-facing teams of new Collision-related product releases and ensures that documentation is accurate and reflected in internal and external stakeholder documentation (such as Customer Release Notes). • Assists with the launch planning process to develop respective documentation, communication, and knowledge transfers for internal and external stakeholders. • Partners closely with internal teams to review, triage, and provide input into client tickets. • Develops well thought out success criteria for product and feature releases. Maintains appropriate tracking and reporting of product performance post-launch against the success criteria. Requirements • A bachelor’s degree from an accredited college or university is required, with a focus in business, marketing, software engineering, computer science, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. • At least 4 years of progressively responsible experience in a product role for a software company, plus a proven ability to effectively work with key customers. • Excellent verbal and written communication skills, with ability to effectively tailor communications to a specific audience or call to action. • Strong analytical and business acumen skills to define problems, collect data, establish facts, draw valid conclusions, and identify solutions and opportunities. • A proven track record of developing and nurturing relationships, handling multiple priorities, and working in a high collaboration environment across diverse teams. • Comfortable with taking ownership of work and independently identifying and acting on opportunities for improvement in process or products.

Manage customer files, process certifications, and ensure compliance for OEM collision repair certifications. | Requires at least 2 years in account management or sales, with strong interpersonal skills and ability to learn business processes. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Builds and maintains relationships within a defined set of OEMs and collision shop customers to educate and drive awareness of OEM collision repair certification benefits. Increases customer certification interest and renewals. Manages certification files, paperwork, and conducts audits as needed for compliance and accurate recordkeeping. Key Responsibilities 1. Process customer files from enrollment to certification. 2. Review OEM certification requirements and debrief customers on shop inspection process 3. Create and process customer invoices and payments. 4. Coordinate and schedule shop inspection with Collision Consultants. 5. Audit certification files and paperwork for compliance and accurate recordkeeping. 6. Respond to incoming customer questions via phone and email. 7. Process customer certifications. 8. Oversee certification renewal processing for customers nearing the re-certification window. Education Requires a High School diploma or General Education Degree. Experience At least 2 years of experience is required in account management, telephone sales, or related role. Must also be able to demonstrate the following skills and abilities: · Strong interpersonal and relationship management skills with polished communication skills and attention to customer service. · Results-oriented work style with good time management, organization, and prioritization skills. · Ability to learn complex business processes, and present them in a clear, concise manner. · Technical aptitude with knowledge of, or the ability to learn, computerized customer database and/or eBusiness account management tools. · Comfortable and confident working independently. What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Lead and guide the North America business development team to achieve financial goals, develop strategic account management, and collaborate with executive leadership to drive sales and organizational success. | Requires 15+ years in sales/business development with 7+ years managing teams, preferably 10 years in automotive collision multi-shop operator space, strong leadership, communication, strategic planning, and frequent travel. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Leads the business development team in North America to achieve the desired financial results and ensures overall productivity and effectiveness of the Business Development team working with OEC’s developing markets. Fosters close working relationships with internal and external stakeholders. Assists the Executive Leadership Team in defining organizational goals and strategic plans. Key Responsibilities • Leads and provides strategic guidance to the National Accounts leaders and staff, including identifying objectives and goals, establishing individual and team priorities, monitoring and evaluating performance, and ensuring timely completion of deliverables. Motivates and empowers department leaders to manage staff performance and the execution of team operations. Provides ad-hoc coaching and formal performance assessments. • Identifies gaps in team skills and knowledge and provides the resources and tools to allow staff to be effective in their roles. Encourages leadership development and growth and ensures professional development plans are in place for high-potential employees. • Oversees engagement, recognition, promotion, and retention strategies, focused on making sure the organization has the right talent to drive strategic account management strategies and initiatives forward. • Provides leadership to the OEC strategic account management organization and counsel to the Executive Leadership teams in the Sales, Marketing and Product departments. • Drives the execution of sales goals and objectives that support and reflect OEC’s business strategy. • Designs, implements, and manages the strategic account management budgeting, planning, and forecasting processes while establishing high level of quality, accuracy and process efficiency in planning, forecasting, and budgeting. • Establishes and assigns sales quotas, territories, and ensures sales objectives are met. • Works closely with cross-functional senior leaders to define optimal performance metrics, commission plans, and performance management programs to ensure Business Development success. Aligns reporting, training, and incentive/commission programs with performance management priorities. • Partners with senior management to identify opportunities for sales process, strategic account management, and efficiency improvement. 10. Facilitates successful implementation of new programs through the Business Development team by ensuring well-defined, efficient sales processes are in place. 11. Fosters an environment of continuous improvement. 12. Recruits, hires, and onboards new business development/national accounts leaders and staff, and ensures newly hired team members have the tools, knowledge and resources needed to be successful at OEC. Education A bachelor’s degree from an accredited college or university. In the absence of a degree, directly related job experience developing business alliances with executives in key markets to structure large business relationships and increase company revenue. Experience Required At least 15 years of progressively responsible experience in sales management, account management, and/or business development, plus at least 7 years of management experience with responsibility for leading a team of direct reports. The ideal candidate will have at least 10 years of experience in the Collision Multi-shop Operator space, preferably in Account Management, Sales or Business Development. Must also be able to demonstrate the following skills and abilities: • Approachable leadership style, with the ability to lead diverse teams, and create an engaging and positive culture that motivates and empowers others to do great work. • Executive presence and can develop and foster strategic alliances and collaborative working relationships across all levels of internal and external stakeholders. • Exceptional written and verbal communication skills and can effectively tailor messaging to a specific audience or call to action. • Engaging presentation skills and can speak to and interact with various types/sizes of audiences in an easy-to-understand and professional manner. • Strong business acumen to proactively strategize and plan, with the ability to envision and communicate a big-picture view in a way that resonates with others. • Excellent judgment and problem-solving skills, including negotiation and conflict resolution. • Ability to effectively manage and allocate resources in alignment with overall budget and business goals. Travel • Travel for this position is frequent, over 50% of work time What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Drive full sales cycle from prospecting to closing through outbound calls and virtual demos, maintain customer relationships, and collaborate with Customer Success to ensure client onboarding and retention. | At least 2 years of B2B full sales cycle closing experience with demonstrated outbound cold calling success, preferably SaaS sales experience, strong communication, resilience, and organizational skills. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Inside sales position that delivers on revenue and attains sales goals primarily through outbound sales calls to Automotive Dealerships. Develops and implements sales plans to achieve or exceed revenue targets. Generates new revenue-producing business via phone and virtual meetings. Educates customers on benefits of utilizing OEC’s suite of software platforms and services. Key Responsibilities Drives all aspects of the sales cycle from prospect identification to sale closure, including hunting/prospecting, cold calling, lead qualification, discovery calls, product demonstrations, quotations and contracting. Makes outbound calls and hosts virtual product demonstrations to sell OEC's SaaS products and related services through a transactional and solution-based sales approach. Assesses territory using creative approaches and implements sales plans to achieve or exceed revenue targets. Maintains a high level of customer activity with a tenacious, driven and resilient spirit in attaining sales and achieving assigned quotas. Works closely with Customer Success team to ensure newly enrolled customers are set up for success. Develops relationships to be able to sell to new prospects and maintains current relationships to sell package upgrades and/or add-on opportunities. Receives incoming requests for sales information from customers and prospects, responds to questions, and suggests OEC solutions that could result in additional product, service or upgrade sales. Creates standard reporting for assigned territory and product(s), and forwards to management with information on the selling environment relating to competition, marketing, and pricing. Utilizes CRM (Microsoft Dynamics 365) to document and maintain call records and validate customer/account information. Education A high school diploma, GED, or equivalent is required. A bachelor’s degree from an accredited college or university with a focus in Sales or related discipline is preferred but not required. Experience At least 2 years of closing experience in a B2B full sales cycle role with demonstrated ability to produce quantifiable results through outbound cold calls is required. SaaS sales experience highly preferred. Qualified candidates must also exhibit the following traits and skills: A Natural Hunter: You are driven, resilient, and enthusiastic about driving sales and overcoming objections. Self-Starter: You thrive in a fast-paced environment, adapting quickly to new challenges and changes. Excellent Communicator: You excel in both written and verbal communication, engaging prospects effectively. Structured Seller: You are organized and skilled in following a sales process to qualify leads and close deals. Multitasker: You’re great at juggling multiple tasks without losing focus on results. Quota crusher: You stay calm and focused, always striving to meet your assigned targets. Growth-Oriented: You're eager to hone your sales skills, product knowledge, and ultimately grow your sales career within OEC. Travel Occasional travel may be required to attend industry events and customer/team meetings. (<10%) What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Develop effective IT solutions by creating or enhancing applications. Engage in code development, product design, and programming activities while collaborating with functional teams. | A bachelor's degree in Technology, Computer Science, or a related discipline is required, or equivalent work experience. Candidates should have at least 3 years of software development experience and proficiency in .NET and modern front-end frameworks. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary/Objective Develops effective information technology solutions for OEC by creating new, or enhancing existing internal or customer applications. Applies solid and fundamental concepts of software programming and application development methodology in a team environment. Determines programming solutions from analyzing business and functional requirements and technical specifications. Key Responsibilities & Duties (essential to the job) Performs code development, product design, and programming activities requiring business, functional and systems research and analysis. Designs, implements, and/or maintains product modules or sub-systems. Sets production processes, and follows scheduled plans and timelines, utilizing established programming/development guidelines to meet key activity goals. Leverages existing code or utilities and seeks opportunities for reuse. Offers production support as aligned with service level agreements. Participates in post-production support. Interacts regularly with functional teams, including (but not limited to) Marketing, Product, Customer Care, and Quality to gather and disseminate information regarding product builds and progress. Executes test procedures according to test plan and identifies problems; performs unit and integration testing for functionality and limits; performs bug verification, release testing, and support for assigned products. Writes module-level implementation and test specifications; tracks key activities. Participates in product deploys. Estimates development changes and ensures all stakeholders are apprised of effort and duration for each development task. Generates accurate code for new or existing models/routines or complex redesigns. Assists with monitoring, maintaining and developing QA environments. Reviews test cases/plans and assists with migration contingency plans. Reports on project management milestones, and works with or escalates issues to senior level. Education A bachelor’s degree from an accredited college or university is required, with a focus in Technology, Computer Science, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. Experience, Skills and Key Competencies At least 3 years of software development experience with a proven background in writing increasingly complex code and providing input into the design phase. Must also be able to demonstrate the following skills and abilities: 3–5 years of professional experience in software development, including full-stack work. Proficiency in .NET (C#) for backend services and APIs. Experience with Angular, React, or similar modern front-end frameworks. Familiarity with RESTful APIs, relational databases (e.g., SQL Server, PostgreSQL), and common software patterns. Ability to complete work from team’s board, regardless of technology stack. Fundamental understanding of architecture and infrastructure principles. Can define and resolve intermediate to complex issues at their root cause. Able to troubleshoot across technology stacks. Works well within the team, with the ability to work independently to resolve issues. Able to quickly learn and demonstrate solid knowledge of OEC products. Flexible and adaptable approach to work, and can easily adjust to shifts in priorities as the needs of the business change. What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Lead multiple engineering teams delivering SaaS products, provide technical and strategic leadership, mentor managers and leads, align engineering with business goals, and manage budgets. | 11+ years hands-on software engineering, 3+ years management experience leading teams, strong leadership and communication skills, cloud-native and CI/CD expertise, and ability to manage complex SaaS product delivery. | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary/Objective Provides leadership and guidance to multiple engineering teams responsible for building and scaling OEC’s Saas products, combining team development, technical oversight, and strategic delivery execution across complex product domains. Works closely with engineering leadership, product, architecture, and design to align priorities, scale team capabilities, and foster a strong engineering culture rooted in ownership, collaboration, and continuous improvement. Ensures technical standards are upheld while driving progress across initiatives that are critical to the success of our platform. Key Responsibilities & Duties (essential To The Job) • Leads multiple engineering teams delivering features and services for OEC’s SaaS platform using .NET, Angular/React, and AWS. Sets individual team goals and expectations. Provides ongoing coaching and feedback, completes formal assessments on performance, and ensures clarity on priorities and timelines. Helps team members with solving for complex and/or escalated issues, and removes roadblocks as needed. • Provides strategic direction, execution guidance, and mentorship for engineering managers and senior technical leads. • Promotes individual and team learning & growth, and supports the upward mobility of team members. • Collaborates with product and architecture leadership to align delivery with business objectives and technical vision. • Scales team capacity through effective hiring, onboarding, coaching, and succession planning. Ensures newly hired employees have the tools, knowledge and information needed to be successful at OEC. • Establishes and maintains engineering best practices across architecture, quality, deployment, and observability. • Cultivates a high-trust, high-performance culture grounded in autonomy, accountability, and innovation. • Acts as a technical sounding board for key architectural and design decisions. • Ensures timely delivery of initiatives while supporting the long-term health of the platform. • Partners with department leadership in managing the department budget(s). Develops budget recommendations and proposals. Participates in forecasting and budgeting activities. Education A bachelor’s degree from an accredited college or university is required, with a focus in Computer Science, Information Technology, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. Experience, Skills And Key Competencies At least 11 years of progressively responsible experience in hands-on software engineering, demonstrated experience leading high-performing teams in the delivery of complex customer-facing SaaS products, proven ability to influence cross-functional stakeholders and drive technical alignment across teams, prior experience working in a remote-first or distributed team environment, and a minimum 3 years of management experience with responsibility for leading a team of direct reports. Must also be able to demonstrate the following skills and abilities: • Ability to lead diverse teams and create an engaging and positive culture that motivates and inspires others to do great work. • Strong understanding of cloud-native development, CI/CD pipelines, and scalable system architecture. • Can lead through influence, clarity and trust – not just authority. • Able to balance delivery pressure with a focus on system quality and technical sustainability. • Skilled at elevating others through coaching, mentorship, and thoughtful delegation. • Strong business acumen with a future-oriented perspective to ensure the department is positioned for ongoing success. • Excellent communication skills and can tailor messaging to a specific audience or call to action. • Ability to manage and lead at a tactical level with direct reports, and a strategic level with OEC leadership, while remaining grounded in the technical realities of shipping software. • Sound business judgement and strong critical thinking skills, with the ability to generate creative and resourceful solutions to solve complex/global business challenges. • Strong interpersonal skills and can effectively promote teamwork and collaboration. • Flexible and adaptable approach to work, and can support direct reports with adjusting to shifts in priorities as the needs of the business change. • A proactive and results-oriented leadership approach, and able to drive strong business results through delegation and the efforts of the team. What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.