Cigna

Lead growth, retention, and profitability strategies for Cigna's PBM business, managing teams and building client relationships. | Over 8 years of client-facing experience in healthcare or PBM, proven leadership, and strong financial and strategic skills. | SUMMARY: We’re seeking an experienced Pharmacy Account Director to lead growth, retention, and profitability for Cigna’s Integrated Pharmacy Benefit Management (PBM) business across the East Region. In this role, you’ll own strategy and execution for existing Select and U3000 middle‑market clients while leading a high‑performing team of Pharmacy Account Executives and Clinical Account Managers. The Account Director will partner closely with medical sales, underwriting, and cross‑functional teams to deliver competitive pharmacy solutions, deepen client relationships, and drive strong financial and client satisfaction outcomes. The Account Director will play a critical role in shaping integrated pharmacy strategy, influencing product direction, and delivering measurable value for clients—while leading a team that directly impacts growth and client outcomes across a key region. RESPONSIBILITIES: • Own and execute regional pharmacy growth, retention, and margin strategies aligned to P&L goals • Lead, coach, and develop a team of client‑facing pharmacy subject matter experts • Drive client retention through competitive pricing strategies and consultative partnerships • Expand pharmacy carve‑in adoption for middle‑market clients using external PBMs • Partner with medical sales teams to identify upsell opportunities that improve affordability and health outcomes • Assess market dynamics and provide insights on product development and competitive strategy • Oversee service delivery, resolve escalations, and ensure a strong client experience • Build trusted advisor relationships with clients, brokers, and consultants • Communicate performance, risks, and opportunities to senior leadership QUALIFIED CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING: • 8+ years of client‑facing experience within a PBM environment • Proven leadership experience managing large, cross‑functional teams • Strong financial acumen with deep understanding of pharmacy pricing and utilization drivers • 3–5 years of healthcare strategy or business development experience • Ability to influence senior stakeholders and navigate complex organizations • Excellent communication, presentation, and negotiation skills • Bachelor’s degree required; PharmD, RPh, MBA, or Master’s degree preferred Locations: NC, SC, VA, MD, PA, OH, or Washington, D.C. Travel: Up to 30% If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 167,300 - 278,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage and develop key client relationships, lead strategic account planning, and negotiate contracts within the government and tech sectors. | Requires pharma contracting, negotiation, and industry-specific knowledge, which are not present in your experience. | Position Summary This Specialty Pharmacy Business Development Director is responsible for building and maintaining key strategic relationships within their respective client portfolio inclusive of Specialty Pharma Manufacturers. This position has ownership of the contract, development and execution of short- and long-term account strategy, retention and achieving business unit strategic goals within their respective manufacturer portfolio. The Director is required to be a subject matter expert of their Pharma contracts and have a solid understanding of Specialty services to successfully identify program improvement, upsells, and strategic expansion opportunities. This includes renegotiating contracts as needed. The Director serves as an escalation point for the client, as well as collaborating with the Operations team and other internal stakeholders to resolve issues, drive innovation, and achieve strategic client specific opportunities. Job Responsibilities • SME for book of clients, clients' pipeline, and value opportunities • Collaborates across the enterprise to ensure appropriate client support, performance, and focus on core initiatives that drive value and enhance performance • Builds and maintains strategic relationships with book of clients • Leads strategic quarterly business reviews and incorporates key initiatives and feedback to grow partnership with clients • Owns contracting, renegotiation, program improvements, and year over year value creation • Develops and executes account strategies focused on driving value and maintaining a positive relationship with clients • Able to prioritize and direct focus to strategic initiatives and opportunities • Primary point of contact for clients internally and externally • Mentors Sr. Advisor employees • Oversees resolution of client issues • Effectively collaborates internally and externally to achieve innovative results • Showcases effectiveness of client spend; highlighting connection of spend to value Qualifications • PharmD or Bachelor's degree with equivalent work experience (pharma contracting, analytics, formulary development, product development, business development, pharma strategy). • Superior written and verbal communication and presentation skills. • PC skills including Microsoft Word, Excel, PowerPoint, and AI tools. • Working knowledge of financials with ability to assess product and program metrics and financials. • Pharma negotiation experience. • Pharma contracting experience. • Thorough understanding of industry financials and market dynamics. • Naturally inquisitive with a desire to solve problems and dig into detailed analysis. • Superior analytical and problem-solving skills. • Excellent organization skills. • Experience leading strategic client meetings that drive results. • Demonstrated experience negotiating and managing contracts with utmost integrity. • Demonstrated ability to understand the broader market segment/product lifecycle and use that information to drive strategic planning. • Knowledge of the Specialty Healthcare, Pharma and PBM industry preferred. • Ability to develop strategic work plans and assess opportunities to grow profitable business. • Strong critical thinking skills with the ability to identify issues, determine root cause, and develop remediation plans. • Ability, confidence and experience to be counterparts with Pharma contacts with significant experience. • Demonstrated ability to adapt in a dynamic work environment. • Experience leading cross-functional initiatives, teams and acting in a mentor capacity. • Demonstrated ability to work with other departments to collaborate, facilitate and resolve issues and be able to develop customized solutions to meet business requirements. • Ability to prioritize work and make independent decisions. • Ability to meet deadlines, and document progress on projects as required. • This role requires 25% travel. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead end-to-end data-driven product development, collaborate across teams, and utilize AI tools to enhance solutions. | Experience in building data products, proficiency in Python, SQL, ML frameworks, and knowledge of data platforms. | Join us as a Senior Data Product Manager and help shape the future of Data and AI innovation. This is your chance to build transformative solutions from the ground up, driving how we manage enterprise risk across health plan, PBM, and specialty pharmacy businesses. If you thrive in fast-paced environments and love turning bold ideas into reality, we want you on our team. Responsibilities • Lead end-to-end product development, from research and discovery to launch and measurement. • Drive cross-functional collaboration with design, engineering, data science, and business teams to deliver impactful solutions. • Apply first-principles thinking to solve complex problems and identify high-leverage opportunities. • Engage hands-on with data and AI, supporting model development and data analysis to accelerate learning. • Champion intuitive, elegant design and ensure exceptional user experiences. • Validate ideas through rapid experimentation, user testing, and data-driven insights. • Leverage modern AI tools to amplify team productivity and velocity. • Foster a culture of collaboration, high performance, and continuous improvement. Required Qualifications • 4+ years of experience building data-driven products. • Proficiency in Python, SQL, and data science libraries (e.g., Pandas, NumPy). • Experience with machine learning techniques and frameworks (e.g., Scikit-learn, TensorFlow). • Knowledge of data engineering concepts, ETL processes, and cloud data platforms (e.g., Snowflake, Databricks). • Strong communication skills and ability to translate technical concepts into business value. Preferred Qualifications • Graduate degree in Computer Science, Engineering, Data Science, or related field. • Experience in healthcare data and familiarity with clinical coding standards and interoperability formats. • Proficiency with BI tools and data visualization (e.g., Power BI, Matplotlib). • Background in enterprise risk management within health insurance. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 131,900 - 219,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Analyze and improve business reports, collaborate with stakeholders to gather requirements, develop SQL queries, and create reports and dashboards for internal and external audiences. | Bachelor's degree in a technical field, 3+ years data analysis experience, proficiency with Microsoft SQL Server and BI tools like SSRS or Tableau, strong communication and organizational skills. | POSITION SUMMARY Business Analytics Senior Analyst supporting the Client Reporting team. This role is expected to understand the needs of business functions and define solutions to enterprise-wide analytic challenges through the successful enhancement of eviCore's data infrastructure. This role interacts with business stakeholders, analysts and technical staff members to identify opportunities for improvement. It proactively collaborates with business functions to analyze information needs and functional requirements and deliver artifacts to support technical implementation (e.g. User Stories, Acceptance Criteria, Data flows, Process flows, etc.) Assists in shaping the direction of enterprise scale solutions enhancing eviCore's core capabilities in the industry. The Business AnalyticsSenior Analyst is expected to be able to communicate with business users comfortably about the business areas they support and the technical solutions in place or being developed. ESSENTIAL FUNCTIONS • Analyzing existing reports in order to identify gaps/issues. • Collaborating with internal and external stakeholders to gather detailed requirements for reporting projects. • Translating business requirements into technical specifications. • Querying data tables to assist with analysis. • Developing SQL code to pull data for internal and external stakeholders. • Creating visually aesthetic reports/dashboards for both internal and external consumption. • Presenting data to internal and external audiences. QUALIFICATIONS • Bachelor's degree required in mathematics, statistics, computer science, data science, or related scientific/technical field. • 3+ years of experience in data analysis is preferred. • Highly motivated and energetic individual. • Able to work and learn independently. • Highly organized and able to track/prioritize multiple tasks. • Excellent time management skills. • Effective communication/collaboration skills with both technical and non-technical parties. • Willing/able to present data to both internal and external audiences. • Functional knowledge of Microsoft SQL Server. • Experience with BI tools, particularly SQL Server Reporting Services (SSRS), and/or Tableau. • Experience in the Healthcare field is a plus. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead and execute sales strategy for PBS and Evernorthservices, build and mentor sales teams, cultivate client relationships, and drive top-line growth. | 15+ years sales experience in PBM/healthcare, sales leadership, managing complex client relationships, strategic growth, and ability to travel 50%+. | The Sr. Vice President of Sales is responsible for leading our sales strategy and execution across Pharmacy Benefit Services (PBS) and addition to sales support for other Evernorthservices. This executive will be responsible for driving new client relationships, expanding existing client relationships and consultants/brokers across the diverse healthcare system. The Sr. Vice President of sales will develop a high qualitysales division. There will be a focus on working across senior leaders across the. This role is responsible for creating an atmosphere where people are engaged, rewarded for positive progress, and share a strong sense of ownership of the organization. Key Responsibilities: • Strategic Leadership: Develop and execute a comprehensive sales strategy aligned with corporate goals, focusing on PBS as well as support for Evernorthservices and Cigna Healthcare. • Strategic Growth: Drive top-line growth through new client wins, upselling, and cross-selling to existing clients, including health plans, employers, TPAs, and government entities. Assess and evolve sales methodology as appropriate to ensure organization remains competitive in dynamic marketplace. Develop and drive the consultant relations strategy in order to win and retain business. • Team Management: Build, mentor, and lead a high-performing sales organization, including regional VPs, account executives, and business development teams. • Market Engagement: Cultivate executive-level relationships with key clients, consultants, brokersand prospects. Serve as a trusted advisor and thought leader in the PBS and healthcare services space. • Market Intelligence: Monitor industry trends, competitive landscape, and regulatory changes to inform go-to-market strategies and product positioning. • Collaboration: Partner with Product, Marketing, Operations, and Clinical teams to ensure alignment of sales initiatives with service delivery and innovation. • Performance Metrics: Establish KPIs and sales targets. Monitor performance and implement corrective actions to ensure consistent achievement of goals. Qualifications • Bachelor's degree required. MBA is preferred. • 15+ years of sales experience within the PBM or healthcare industry; previous sales leadership experience required. • Experience in managing complex client relationships required. • Ability to organize highly flexible/leveraged team and develop/implement supporting processes in a fashion that drives efficiency, responsiveness, and standardization in an environment where clients expect customization and dedicated teams. • History of developing new and innovative sales programs. • Solid understanding of healthcare market dynamics and industry regulations/initiatives. • Extensive leadership experience; including proven ability to lead teams in meeting client retention goals and growing, developing, and retaining critical resources. • Ability to affect organizational change to support client retention and growth. • Ability to travel 50%+. Open to locations not listed on job posting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Lead and manage mid to large projects, coordinate teams, develop project plans, improve business processes, manage budgets, and communicate across stakeholders. | At least 8 years of project/program management experience, strong communication and collaboration skills, proficiency in Microsoft Office, and preferably SAP experience. | Senior Project Manager (Business Project Manager Senior Advisor) • Leads mid-sized to large projects across the CuraScript SD organization and directs one or more teams of business subject matter experts involved in key strategic initiatives • Coordinates with other project managers on enterprise projects with large scope • Develops and maintains project plans that consider the business objectives, key milestones, timelines, resource impacts and task sequencing required to deliver the desired value of each project. • Collaborate with the technology team in order to improve system implementation processes - requirements, testing, etc. • Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. • Drive projects through a disciplined approach for the delivery of initiatives that support strategy enablement and support growth opportunities. • Maintain the program's budget and synergy tracking • Manage effective communication across the project as well as being able to communicate higher level to leadership as well as to downstream partners • Ability to understand, and pull in the training/OCM team to capture organizational change impacts throughout the project to ensure proper training and/or education is conducted • QUALIFICATIONS • Bachelor's degree in business related field preferred, high school diploma or GED required • At least 8 years of related project management or program management experience required, distribution Center experience desired. • Highly self-directed and focused on achieving goals. • Experience working cross-functionally and promoting collaborative partnerships to drive results. • Proven ability to communicate effectively to various audiences/levels. • Strong willingness to collaborate with others on team to identify and solve problems. • Complex problem-solving capability and experience. • Ability to work under pressure and meet deadlines. • Proficiency in Microsoft Office suite including Excel, Power Point and Word. • Experience with SAP highly desired. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 109,600 - 182,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.