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Develop and maintain front-end applications interfacing with REST APIs in a hybrid work environment requiring security clearance. | 8+ years software engineering experience with front-end JavaScript frameworks and REST API integration, plus TS/SCI clearance. | Job Description Web Developer - Front End/REST APIs -8+ yrs of Experience (PARTIAL TELEWORK) - TS/SCI w/Poly clearance is required - BT Halogen Engineering Group is looking for a Web Developer to join our team. Location: Annapolis Junction, MD/Hybrid Travel Required: No Shift: Day Remote Type: Hybrid (Up to 16 hours of telework dependent on tasking) Security Clearance: Current TS/SCI Polygraph: Required Salary Range The projected compensation range for this position is 209K-222K(annualized USD). Salary is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. Requirements • Software Integration (new and existing systems) • Troubleshooting, debugging and defects correction. • Creation and editing of software system documentation • JavaScript and Front-end JavaScript frameworks such as React, Angular or Vue • Developing applications interfacing with REST-based APIs/services in Apache Tomcat/Java or NodeJS. Qualifications • AMaster's degree with five (5) years of software engineeringexperience • OR aBachelor's degree with eight (8) years of software engineering experiencein a Qualified Engineering Field (Aeronautics, Biomedical, Chemical,Civil, Computer, Electrical, Environmental, Mechanical, Nuclear, Software,Systems, and Engineering Management) or a related discipline (Chemistry,Computer Science, Information Systems, Mathematics, and Physics) from anaccredited college or university • OR aHigh School Diploma or GED with twelve (12) years of software engineering experience. Benefits CareFirst Insurance Medical Plans • Threeavailable medical plans-2 Platinum PPO Plans ($0 Deductible) and 1 HSAPlan ($1500 deductible) • Halogenpays 100% Medical Premium Costs up to $25,000 • CareFirstWellness Rewards Program Dental Plan • Halogenpays 50% of the plan costs Vision Plan • Halogenpays 100% of the plan costs 401K Retirement Plan • 10% contribution paid by the company, automatically vested and paid in each pay period. Life Insurance, AD&D, Short and Long Term Disability Coverage Paid Time Off • 20 Paid Time Off Days • 6 Federal Holidays • 5 Floating Holidays Bonuses • Based on performance and billable hours Halogen Engineering Group does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Lead cross-functional teams to deliver enterprise technology projects with governance and stakeholder management. | Experienced in managing large-scale technology programs but lacks ENOVIA PLM and AI/ML project management experience. | Our client, a world leader in the semiconductor industry, is looking for a "Technical Project Manager - Enovia PLM" based at Ann Arbor, MI Job Duration: Long Term Contract (Possibility Of Extension) Pay Rate : $90/hr on W2 We are seeking an experienced Technical Project Manager with a strong background in ENOVIA PLM solutions, AI/ML initiatives, and technical project delivery. The ideal candidate will oversee PLM AI projects from initial scoping and planning through development, deployment, and launch. This individual will work closely with data scientists, software engineers, PLM teams, business stakeholders, and vendors to deliver AI/ML solutions within the ENOVIA PLM environment. The role requires a combination of technical understanding, project/program management expertise, stakeholder management, and the ability to manage risks related to data, model performance, infrastructure, and compliance. Key Responsibilities Project Management & Technical Oversight Lead PLM AI/ML initiatives from inception through deployment and launch, including project scoping, planning, execution, tracking, and delivery. Coordinate and guide technical teams, including data scientists, engineers, PLM developers, and cloud teams. Support the development of AI/ML models, data pipelines, and deployment strategies within the ENOVIA PLM environment. Manage project scope, timelines, deliverables, dependencies, risks, and technical issues. AI/ML Solution Delivery Demonstrate a strong understanding of AI/ML algorithms, data science principles, and the end-to-end machine learning lifecycle. Support and oversee activities related to data preparation, model training, evaluation, validation, deployment, and ongoing performance monitoring. Identify and proactively address risks related to data quality, model performance, infrastructure constraints, and solution scalability. ENOVIA PLM & Technical Tools Provide strong technical and solution expertise in ENOVIA PLM development and solutions. Support the integration of AI/ML capabilities within PLM applications and workflows. Utilize project and collaboration tools including JIRA, Confluence, and Git. Work with cloud-based deployment environments such as AWS, Microsoft Azure, or Google Cloud Platform (GCP). Stakeholder & Vendor Management Collaborate with multiple cross-functional teams and stakeholders to ensure alignment on project objectives and deliverables. Work effectively with business teams, technical teams, leadership, and external vendors. Influence cross-functional teams and drive project decisions without direct reporting authority. Provide clear communication on project status, risks, dependencies, and technical challenges. AI Governance, Compliance & Risk Management Ensure AI/ML solutions follow appropriate ethical, transparency, fairness, and data privacy requirements. Identify and mitigate risks related to data, infrastructure, model performance, and implementation. Support the establishment of appropriate governance and compliance guardrails throughout the AI/ML solution lifecycle. Required Qualifications 7+ years of experience in ENOVIA PLM development, implementation, or solution delivery. 2+ years of experience supporting or delivering AI/ML or data science projects and solutions. 2+ years of project or program management experience, specifically delivering technical solutions involving AI, Machine Learning, or Data Science. Strong understanding of the Machine Learning Lifecycle, including data preparation, model development, training, evaluation, and deployment. Experience coordinating technical teams, including software engineers, data engineers, data scientists, and PLM developers. Strong understanding and hands-on solution experience with ENOVIA PLM. Experience with JIRA, Confluence, and Git. Experience working with at least one cloud platform: AWS, Azure, or GCP. Strong skills in project planning, risk management, stakeholder management, and cross-functional collaboration. Excellent communication, leadership, and problem-solving skills. Preferred Skills Experience integrating AI/ML solutions into PLM applications and enterprise environments. Experience with cloud-based AI/ML deployment and data pipelines. Knowledge of Responsible AI, AI governance, data privacy, fairness, and model transparency. Experience managing external vendors and technology partners. Familiarity with Agile, Scrum, or other technical project delivery methodologies. If interested, please share your updated resume at hr@dawarconsulting.com/kavitha@dawarconsulting.com

Lead design and implementation of scalable backend systems and collaborate cross-functionally to build platform features. | 8+ years software engineering experience with system architecture expertise and backend proficiency in Node.js, Python, or JavaScript. | Company Overview: The client is a venture-backed startup simplifying access to essential benefits for frontline workers. Their AI-powered platform helps employees easily find and apply for benefits like childcare, elder care, and nutrition programs. With backing from major enterprise retail investors and $2.5M secured in funding, they're expanding their reach to serve leading retailers, healthcare providers, and Fortune 500 companies. Our diverse, remote-first team is spread across the globe, united in our mission to empower employees and create healthier workplaces. They're currently on the brink of Series A funding, which means you'll have the opportunity to join them at an exciting stage of growth. Your Role: • Take ownership of designing, implementing, and scaling the platform's core backend systems and data pipelines. • Lead end-to-end development for critical platform features, ensuring quality, performance, and scalability. • Define the architecture and standards for identity management, security solutions, and third-party API integrations. • Champion best practices in reliability engineering, DevOps, and infrastructure-as-code across the engineering team. • Collaborate with cross-functional teams, including product, design, and data, to shape the future of the platform. • Collaborate with a small team of experienced engineers on full-stack development, impacting both backend systems and frontend technologies This role involves both hands-on technical work and high-level problem-solving. You Bring: • 8+ years of experience as a software engineer, with a proven track record of leading complex projects end-to-end. • Expertise in system architecture, designing scalable and reliable software solutions. • Strong backend foundation (Node.js, Python, Javascript, etc.), with proficiency in modern cloud technologies (AWS or similar). • Experience implementing secure systems, including best practices for handling sensitive data and integrating identity verification. • Ability to balance strategic thinking with hands-on execution. • Experience building and shipping scalable software Bonus points: • Experience automating complex processes (e.g., eligibility checks, fraud detection) • Experience building systems handling large volumes of sensitive data (privacy/security focus) • Experience integrating identity verification features (facial recognition, document verification) What They Offer: • Competitive salary per year + Stocks + PTO depending on level and experience • Equity in a high-growth startup • Comprehensive benefits package (tailored to your location) • The opportunity to make a tangible impact on people's lives • A collaborative, remote-first culture Interview Process: • Screening • 45-minute chat with our Head of Product • Culture-fit interviews with 2-3 team members across different functions • 1-hour technical assessment (collaborative problem-solving) • Final interview with founders and offer presentation This is an immediate hire, so apply today if you're ready to build the future of population care!

Lead MFA and SSO implementation projects involving Active Directory and Azure AD environments. | Senior-level expertise in Active Directory, Azure AD, MFA, SSO protocols, and related Microsoft authentication technologies. | Our client is looking for a Sr. Windows Engineer to help with a SSO MFA project. This engineer will help with the MFA work, specifically for Single Sign On (SSO) and MFA for ~170 applications. We need a senior resource who can handle the complexity of the project, including the need for third-party projects for SSO and the number of environments involved. Understanding of Active Directory, Azure AD, Entra ID. AD Domain services such as Domain Controllers and DNS. Need to have knowledge of Active Directory Federated Services and Azure AD connect. For this specific project, need a SME well versed in SAML/OIDC, SSO and MFA using Microsoft's MFA authentication. Bonus is having experience with Silverfort's Identify Security Platform and CrowdStrike Falcon Identity Protection. -Interact with the other stakeholders and teams including security and app dev -Ticket support

Develop and maintain backend systems with a focus on data engineering and cloud-native microservices. | Requires 4-5+ years backend experience, strong communication skills, UI/UX background, and familiarity with cloud-native architectures. | Insight Global is looking for a Senior Software Engineer to join our customers quickly growing and robust team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience 4-5+ years of backend experience Excellent communications skills, both written and verbal Expertise in data engineering concepts of SQL, ETL, data warehousing and data streaming UI/UX Background Familiarity with cloud-native architectures and microservices Need skillset to be able to mock up designs Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Provide senior-level infrastructure support focusing on GPU fleets, networking fabrics, and data center operations with escalation and incident management. | 6+ years infrastructure/support engineering with 2-3+ years hands-on GPU/HPC/data center experience, strong Linux, networking, automation, and leadership skills. | About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations — acting as the operational bridge between Support, DC Operations, and Engineering. You Will • Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. • Communicate technical detail clearly, specifically, and concisely — to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. • Influence without authority and build strong relationships with senior stakeholders across the business to get things done. • Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. • Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You’ll Be Doing (Responsibilities) • Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. • Diagnose and remediate GPU node faults across the full stack — driver, firmware, and hardware layers — from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. • Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. • Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage–network interactions across clients, mounts, VIPs, and routing. • Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. • Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. • Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. • Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. • Design and implement automation scripts and small tools to reduce toil and human intervention. • Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. • Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. • Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. • Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) • Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2–3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. • Communication. Able to explain complex technical detail clearly, specifically, and concisely — in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. • GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. • High-performance east-west fabrics. Hands-on experience with RDMA fabrics — InfiniBand and/or RoCE — including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. • HPC scheduling. Slurm operations for large multi-GPU jobs — containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. • Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. • Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. • Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. • Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. • Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. • SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. • Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). • Data centre fundamentals. Understanding of how data centres operate — servers, networks, storage, power, and cooling — ideally gained through an operational support background. • Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. • Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have • High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage–network interaction and data-path performance issues. • OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). • Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. • Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. • Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package, including base salary and equity, with reviews every 12 months. • Join one of the fastest-growing tech startups: your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. • Human-first flexibility. We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you wherever you work. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enrich our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range: $120,000 USD - $170,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Lead design and implementation of scalable backend systems and collaborate cross-functionally to build platform features. | 8+ years software engineering experience with strong backend and system architecture skills, plus cloud technology proficiency. | Company Overview: The client is a venture-backed startup simplifying access to essential benefits for frontline workers. Their AI-powered platform helps employees easily find and apply for benefits like childcare, elder care, and nutrition programs. With backing from major enterprise retail investors and $2.5M secured in funding, they're expanding their reach to serve leading retailers, healthcare providers, and Fortune 500 companies. Our diverse, remote-first team is spread across the globe, united in our mission to empower employees and create healthier workplaces. They're currently on the brink of Series A funding, which means you'll have the opportunity to join them at an exciting stage of growth. Your Role: • Take ownership of designing, implementing, and scaling the platform's core backend systems and data pipelines. • Lead end-to-end development for critical platform features, ensuring quality, performance, and scalability. • Define the architecture and standards for identity management, security solutions, and third-party API integrations. • Champion best practices in reliability engineering, DevOps, and infrastructure-as-code across the engineering team. • Collaborate with cross-functional teams, including product, design, and data, to shape the future of the platform. • Collaborate with a small team of experienced engineers on full-stack development, impacting both backend systems and frontend technologies This role involves both hands-on technical work and high-level problem-solving. You Bring: • 8+ years of experience as a software engineer, with a proven track record of leading complex projects end-to-end. • Expertise in system architecture, designing scalable and reliable software solutions. • Strong backend foundation (Node.js, Python, Javascript, etc.), with proficiency in modern cloud technologies (AWS or similar). • Experience implementing secure systems, including best practices for handling sensitive data and integrating identity verification. • Ability to balance strategic thinking with hands-on execution. • Experience building and shipping scalable software Bonus points: • Experience automating complex processes (e.g., eligibility checks, fraud detection) • Experience building systems handling large volumes of sensitive data (privacy/security focus) • Experience integrating identity verification features (facial recognition, document verification) What They Offer: • Competitive salary per year + Stocks + PTO depending on level and experience • Equity in a high-growth startup • Comprehensive benefits package (tailored to your location) • The opportunity to make a tangible impact on people's lives • A collaborative, remote-first culture Interview Process: • Screening • 45-minute chat with our Head of Product • Culture-fit interviews with 2-3 team members across different functions • 1-hour technical assessment (collaborative problem-solving) • Final interview with founders and offer presentation This is an immediate hire, so apply today if you're ready to build the future of population care!

Lead and manage daily operations and staff to ensure optimal patient care and facility management. | Requires 3+ years leadership or operations management experience in healthcare or customer service, with a bachelor's degree preferred. | Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities • Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure • Work with clinicians to support staff competency regarding all patient care needs • Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety • Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net • Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership • Work with leadership to identify gaps and implement process improvement to ensure optimal patient care • Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care • Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience • Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations • Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. • Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours • Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies • Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning • Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes • Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan • Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications • Bachelor's degree preferred • Some college courses from an accredited college or university or equivalent education and experience • In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience • Customarily has at least three or more years of work leadership or operations management experience • Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies • Strong service mentality and a focus on achieving all aspects of defined service standards • Excellent telephone and personal etiquette • Warm, positive, energetic, and professional demeanor • Effective oral and written communication skills • Tactful and diplomatic communication style • Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management • Performance assessment skills • Continued focus on self-development • Proficient in computer applications such as Word and Excel • Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively • Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data • 401(k) Retirement Plan with Employer Match • Medical, Vision, Prescription, Telehealth, & Dental Plans • Life & Disability Insurance • Paid Time Off & Extended Illness Days Offered • Colleague Referral Bonus Program • Tuition Reimbursement • Commuter Benefits • Dependent Care Spending Account • Employee Discounts This position is eligible to earn a base compensation rate in the state range of $81.308.98to $107,327.86 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. Accepting applications on an ongoing basis. This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Provide patient-facing customer service, manage patient registration and records, and support scheduling and payment processing. | Requires 1-2 years of front desk or receptionist experience, strong computer skills, and preferably healthcare or EHR system experience. | Position Summary We are seeking full-time, hardworking and enthusiastic Patient Service Associate to join our ambitious team and help us drive top talent to our organization at several of our Southeast Raleigh location. Under the direction of the Practice Manager, the patient relations representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration, medical records, and referrals duties. This position will serve on teams to provide quality and patient-focused healthcare. Our Benefits ACH offers, • Company paid Medical premiums for Employee and two dependents. • Dental, and Vision insurance • 401K participation • All employees receive their Birthday Off • Floating Holiday Essential Duties and Responsibilities • Greet and check-in patients promptly, efficiently and in a professional and timely manner, while practicing patient confidentiality. • Register each patient by obtaining, verifying, and inputting all required information accurately into the Electronic Health Record (EHR). • Collect and correctly post payments in accordance with ACH Cash Management protocols. • Accurately balance and close out cash drawer daily; make deposits as needed. • Schedule, confirm, reconfirm, and reschedule patient appointments when necessary. • Maintain accurate records of all program events and participant interactions. • Function as secondary point of contact for inquiries, requests, and communications from external partners. • Cultivate and nurture strong relationships with external partners, ensuring their needs are understood and addressed effectively. Supervisory Responsibility • None Education and Experience • Minimum of High school Diploma or GED. • 1-2 years related experience working as a receptionist or front desk. • Strong computer skills with knowledge of Microsoft Word, Excel. Preferred Skills. • Bilingual • Healthcare experience • Front desk experience in a medical or dental office • Non-profit and/or community health experience • GE Centricity or EHR system experience • Experience multi-tasking while providing quality customer service. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Lead technical roadmap and architectural decisions for marketing technology systems, mentor engineers, and drive cross-team initiatives. | 8-12 years software engineering experience, expert Python skills, leadership in technical roadmaps, and strong communication with senior stakeholders. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer to provide technical leadership for the Paid MarTech pod—driving the team's technical roadmap, making key architectural decisions for reusability and scalability, and enhancing team productivity through process evolution and tooling improvements. You'll lead cross-team initiatives, partner directly with senior Product and Marketing leaders on strategic decisions, and serve as a domain expert for marketing technology across the organization. About the Job • Drive the team's technical roadmap and architectural decisions, balancing short and long-term investments to build reusable, scalable systems that serve current and future marketing needs. • Enhance developer productivity by evolving processes, tools, and abstractions that improve team efficiency, system extensibility, and code quality across the codebase. • Lead team-wide initiatives and propose strategic work on behalf of engineering management, partnering directly with senior Product and Marketing leaders on product design and technical decisions. • Champion advanced observability, resilience (including chaos engineering and disaster recovery), cost optimization, and security-by-design principles across all team projects. • Mentor engineers up to L5, act as a force multiplier through well-documented processes, and proactively resolve conflicts that block execution across teams. About You Minimum Qualifications • 8–12 years of software engineering experience with demonstrated expertise leading technical roadmaps and making architectural decisions that impact team-level systems. • Expert-level proficiency in Python with proven ability to design and implement reusable abstractions, frameworks, and patterns adopted across multiple projects. • Deep technical knowledge of building scalable, high-throughput systems with comprehensive observability, cost efficiency, and security considerations. • Demonstrated ability to partner with senior Product and Marketing leaders, significantly influencing product roadmap through identification of strategic technical opportunities. • Proven track record of enhancing team productivity through process improvements, tooling development, and mentorship of senior engineers. • Excellent communication and influence skills with ability to drive execution of cross-team and cross-functional initiatives while navigating organizational context and dependencies. Preferred Qualifications • Experience defining and establishing infrastructure, tooling, and best practices for AI-assisted development across engineering teams. • Deep expertise in ad tech platforms and marketing technology ecosystems, recognized as a domain expert within the organization. • Track record of leading large-scale legacy system modernization efforts and strategically managing technical debt at team level. • Experience establishing coding standards, architectural patterns, and technical review processes that elevate team quality. • Demonstrated ability to proactively contribute during crises outside core technical expertise, serving as technical consultant for sub-pillar level initiatives. • Experience collaborating with external teams on cross-pillar partnerships and acting as point of contact for technical collaboration. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000—$242,500 USD WA $220,000—$232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000—$222,500 USD All other states $192,000—$202,500 USD