Healthmark Group

The Medical Records Processing Specialist will process medical record requests and assist in overflow processing due to high volume issues. They will ensure compliance with HIPAA guidelines while maintaining the confidentiality of PHI. | Candidates should be fast learners, dependable, and quick workers who can thrive in a team environment. A positive attitude and a desire to strive for more are essential qualities. | HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Entry level job duties include but not limited to: * Processing medical record requests * High volume and fast paced environment * Reports directly to the Processing Manager * Assist as needed in overflow processing due to high volume issues and/or coverage issues * Abide by HIPAA guidelines while ensuring the confidentiality of PHI * Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts * Provide feedback regarding request volume and perceived issues * Monitors incoming requests received through various means * General office duties   Qualities that the candidate for this position should include: * Fast learner * Dependable * Quick worker * Team player * Positive attitude * Someone who strives to do more   In accordance with our company policy, Full Time Employees are eligible for the following benefits: * Robust Health Insurance Plan Options with Company Coverage * Vision and Dental Plan Options * STD, LTD, Life and Life A&D * Competitive Paid Time Off including Paid Holidays * 401(k) Plan Offering with Employer Matching  Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

The Quality Control Specialist is responsible for entering data into database software, ensuring accuracy, and resolving discrepancies in information. They will also classify requests and uphold the company's values while working to meet high-volume demands. | Candidates should have a typing speed of 40 wpm and high-quality internet speed. Attention to detail and the ability to work under time constraints are essential. | HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.   HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.   LOCATION:REMOTE Position: QUALITY CONTROL  Job Description:   Entry level job duties include but not limited to: * Entering data into database software and checking to ensure the accuracy of the data that has been inputted. * Resolving discrepancies in information and obtaining further information for incomplete documents. * Reports directly to Quality Control Lead/Manager * Completes Data Entry of all requests * Records any relevant notes on specific requests for further/proper handling throughout the request life cycle * Identify and accurately classify each request * Uphold HealthMark Group's values by following our C.R.A.F.T. * Work quickly to meet the high-volume demand   Requirements: *         40 wpm *         High Internet speed quality  *         Goal oriented, focused on ensuring accuracy and speed  * Computer literacy and familiarity with various computer programs such as  * Attention to detail * Knowledge of grammar and punctuation * Ability to work to time constraints     Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.   Job Type: Full-time

Lead and manage cloud operations team, oversee cloud infrastructure design and maintenance ensuring scalability, security, and compliance, and implement ITSM and disaster recovery processes. | Bachelor's degree, 8+ years infrastructure engineering experience, AWS cloud expertise, leadership and mentoring skills, knowledge of healthcare security standards, and strong communication and project management abilities. | COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of health information, ensuring compliance with regulatory requirements while maintaining the highest standards of privacy and security.   LOCATION: Remote   POSITION: SR MANAGER OF CLOUD OPERATIONS (CLOUDOPS)   The Sr. Manager of Cloud Operations (CloudOps) is responsible for leading all Cloud operations of the company, including development, implementation and review of Cloud Operations policies, procedures, and regulations. This role will manage, document, and improve HealthMark’s production cloud Infrastructure to support current and future business objectives.   HealthMark Group is building the next generation of software for digital health information exchange. We focus on reducing the overall administrative burden of healthcare patient data journeys.   PRIMARY ROLE AND RESPONSIBILITIES:   Overall * Build and lead a team of cloud, infrastructure and IT Support professionals, attracting and retaining high-performers and fostering a collaborative culture. * Provide guidance, mentorship, and professional development opportunities to team members, promoting their growth and success. * Establish and maintain effective communication channels to ensure seamless collaboration across teams and departments. * Meet financial objectives by forecasting cloud infrastructure requirements and assisting in budget planning * Keep current with the latest Cloud and Infrastructure trends   Cloud Operations * Oversee the design, development, and maintenance of our cloud infrastructure, ensuring scalability, reliability, and security in accordance with AWS’s Well-Architected Framework and HealthMark Group’s objectives * Continuously monitor and optimize system performance, leveraging data analytics and performance metrics to drive improvements. * Develop and improve our infrastructure technical practices including Infrastructure as Code (IaC), automation, DevSecOps, and CI/CD * Lead Disaster Recovery and Data Backup planning, analysis, implementation, testing and execution for Cloud Infrastructure * Implement and oversee IT Service Management (ITSM) processes to ensure that Cloud incidents, service requests, problems, changes, and IT assets in addition to other aspects of IT services are managed in a streamlined way *   REQUIRED EXPERIENCE AND QUALIFICATIONS:   * Bachelor's degree in Computer Science, Information Technology, or relative experience * 8+ years of professional infrastructure engineering experience * Proven experience managing, leading, and mentoring a team of infrastructure engineers * In-depth knowledge of architecting and managing Amazon Web Services environments (or other large-scale cloud providers (Azure, GCP)) * Understanding fundamental design principles of a scalable, secure infrastructure * Experience with HIPAA, HITrust, or SOC2 security controls * Excellent troubleshooting and communication skills * Strategic thinking and problem-solving skills, with the ability to translate business goals into actionable infrastructure & security strategies. * Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously. * Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. * Results Oriented   ADDITIONAL PREFERRED EXPERIENCE:   * Healthcare technology experience * Current AWS Certifications (Architect, Security, SysOps, Security) * SaaS experience * Advanced degrees or certifications are a plus

The Release Train Engineer (RTE) facilitates Agile Release Train (ART) events, drives improvement, and manages Scrum Masters. This role ensures alignment with SAFe guidance and supports budget and delivery reporting for transparency. | Candidates should have 6+ years in Agile delivery, including 2+ years in a program-level facilitation role. Experience with ART ceremonies, risk management, and Agile ALM tools is essential. | COMPANY: HealthMark Group is a leading provider of healthcare release of information solutions, dedicated to simplifying and streamlining the exchange of medical data between healthcare providers, payers, and patients. We empower healthcare organizations to securely and efficiently manage the exchange of health information, ensuring compliance with regulatory requirements while maintaining the highest standards of privacy and security.   LOCATION: Remote   POSITION: RELEASE TRAIN ENGINEER The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART), responsible for facilitating ART events, enabling flow, and driving relentless improvement in alignment with SAFe guidance. This role manages Scrum Masters, partners with Product and Engineering functions, and supports budget and delivery reporting for transparency.   PRIMARY ROLE AND RESPONSIBILITIES: * ART Facilitation & Cadence * Plan and facilitate PI Planning including readiness (content, logistics) and execution, driving alignment to a shared mission, vision, and committed PI Objectives * Lead ART Syncs to surface cross‑team dependencies, progress, scope adjustments, and impediments; time‑box and coordinate effective meet‑afters * Orchestrate System Demos each iteration and the Inspect & Adapt (I&A) event, including quantitative/qualitative assessment and the structured problem‑solving workshop. * Flow, Transparency & Reporting * Operate and continuously improve the Program Kanban, apply WIP limits, and optimize the flow of Features/Capabilities across the ART using SAFe Flow Metrics (distribution, velocity, time, load, efficiency, predictability)  * Track and improve the ART Predictability Measure using team and ART PI Objectives (business value) and report outcomes * Support budget and delivery reporting for the ART, ensuring transparency and data-driven decision making. * Facilitate risk management using ROAM and maintain program risks through to resolution. * Collaboration & Partnership * Partner with Product Management (who owns scope/backlog) and Engineering to ensure backlog readiness, prioritization, and alignment. * Collaborate with business owners and stakeholders to surface dependencies and drive cross-team coordination. * DevOps & Continuous Delivery * Champion SAFe’s CALMR DevOps approach and support the maturation of the ART’s Continuous Delivery Pipeline. * People Leadership * Manage, coach, and develop Scrum Masters, fostering a culture of servant leadership and continuous improvement. * Support Scrum Masters in removing impediments and optimizing team performance. * Coach leaders and teams in Lean‑Agile practices * Coach Scrum Masters/Team Coaches, POs, Business Owners, stakeholders, and leaders on SAFe principles and servant leadership; foster a culture of relentless improvement and Built‑In Quality * Promote a data‑informed mindset using SAFe’s Measure & Grow domains (Outcomes, Flow, Competency) to guide improvement actions * Compliance- * Support delivery in regulated healthcare settings (e.g., HIPAA/PHI), leveraging SAFe patterns for continuous compliance.      REQUIRED EXPERIENCE AND QUALIFICATIONS: * Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. * Results oriented.     * 6+ years in Agile delivery, with 2+ years in a program-level facilitation or coaching role (e.g., RTE, Senior Scrum Master). * Experience managing Scrum Masters or Agile team coaches. * Proven experience facilitating PI Planning and ART‑level ceremonies in SAFe. * Demonstrated proficiency with ART/Program Kanban, dependency and risk management (ROAM), and flow/predictability metrics * Proficiency with Agile ALM tools (Azure DevOps, Jira) and virtual collaboration platforms. * Strong communication, coaching, and stakeholder management skills.   ADDITIONAL PREFERRED EXPERIENCE:   * Certified SAFe® Release Train Engineer (RTE) or SAFe® Program Consultant (SPC). * Experience in healthcare IT and familiarity with privacy/regulatory requirements. * Working knowledge of DevOps/CALMR and Continuous Delivery Pipeline.

The Medical Records Processing Specialist will process medical record requests in a high-volume and fast-paced environment. They will ensure compliance with HIPAA guidelines while maintaining the confidentiality of PHI. | Candidates should be fast learners, dependable, and quick workers who can thrive in a team environment. A positive attitude and a desire to strive for more are essential qualities for this role. | Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.   Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.   What We Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.    What We Offer: * A collaborative and supportive work environment that values your ideas * Opportunities for professional development and career advancement * Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice * The chance to make an impact in the health information field every day   Join us in shaping the future of release of information!   Location: Remote Entry level job duties include but not limited to: * Processing medical record requests * High volume and fast paced environment * Reports directly to the Processing Manager * Assist as needed in overflow processing due to high volume issues and/or coverage issues * Abide by HIPAA guidelines while ensuring the confidentiality of PHI * Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts * Provide feedback regarding request volume and perceived issues * Monitors incoming requests received through various means * General office duties   Qualities that the candidate for this position should include: * Fast learner * Dependable * Quick worker * Team player * Positive attitude * Someone who strives to do more   In accordance with our company policy, Full Time Employees are eligible for the following benefits: * Robust Health Insurance Plan Options with Company Coverage * Vision and Dental Plan Options * STD, LTD, Life and Life A&D * Competitive Paid Time Off including Paid Holidays * 401(k) Plan Offering with Employer Matching    NOTE: THIS JOB DESCRIPTION IS INTENDED TO PROVIDE A GENERAL OVERVIEW OF THE POSITION AND DOES NOT ENCOMPASS ALL JOB-RELATED RESPONSIBILITIES AND REQUIREMENTS. THE RESPONSIBILITIES AND QUALIFICATIONS MAY BE SUBJECT TO CHANGE AS THE NEEDS OF THE ORGANIZATION EVOLVE.

The Medical Records Processing Specialist will process medical record requests in a high-volume, fast-paced environment. They will ensure compliance with HIPAA guidelines while maintaining the confidentiality of PHI. | Candidates should be fast learners, dependable, and quick workers with a positive attitude. They should also be team players who strive to do more. | Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.   Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.   What We Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.    What We Offer: * A collaborative and supportive work environment that values your ideas * Opportunities for professional development and career advancement * Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice * The chance to make an impact in the health information field every day   Join us in shaping the future of release of information!   Location: Remote Entry level job duties include but not limited to: * Processing medical record requests * High volume and fast paced environment * Reports directly to the Processing Manager * Assist as needed in overflow processing due to high volume issues and/or coverage issues * Abide by HIPAA guidelines while ensuring the confidentiality of PHI * Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts * Provide feedback regarding request volume and perceived issues * Monitors incoming requests received through various means * General office duties   Qualities that the candidate for this position should include: * Fast learner * Dependable * Quick worker * Team player * Positive attitude * Someone who strives to do more   In accordance with our company policy, Full Time Employees are eligible for the following benefits: * Robust Health Insurance Plan Options with Company Coverage * Vision and Dental Plan Options * STD, LTD, Life and Life A&D * Competitive Paid Time Off including Paid Holidays * 401(k) Plan Offering with Employer Matching    NOTE: THIS JOB DESCRIPTION IS INTENDED TO PROVIDE A GENERAL OVERVIEW OF THE POSITION AND DOES NOT ENCOMPASS ALL JOB-RELATED RESPONSIBILITIES AND REQUIREMENTS. THE RESPONSIBILITIES AND QUALIFICATIONS MAY BE SUBJECT TO CHANGE AS THE NEEDS OF THE ORGANIZATION EVOLVE.

Build and execute a pipeline of new clients, manage sales cycles including objection handling, collaborate cross-functionally, and represent the company at industry events. | Requires 2+ years sales experience, CRM proficiency, strong communication skills, willingness to travel 25%, and motivation to improve healthcare operational efficiency. | COMPANY: At HealthMark Group, we leverage technology to reimagine the business of healthcare. The company provides software and services to healthcare providers throughout the nation to help transform administrative processes into digital solutions. Our HealthMark division’s innovative technology and superior customer service enable our healthcare partners to streamline operations and drive efficiency through critical functions such as the compliant release of medical records and clinical form support services. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX. The company has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and in the country.   ROLE: REGIONAL SALES DIRECTOR-  Location: Remote- Base + uncapped Commission  MISSION:  The mission for the Regional Sales Director is to facilitate the achievement of HealthMark’s revenue goals and strategic objectives by winning new corporate clients.    REQUIREMENTS: This role will require a driven, self-motivated hunter-sales professional with a proven record of successful client acquisition and business relationship management. This role will work cross-functionally and will partner with a variety of other senior leaders.   RESPONSIBILITIES: * Build and execute a pipeline of new clients * Objection handling throughout the sales cycle to effectively move opportunities through the funnel * Completing quality research and discovery to prepare for client sales presentations * Customer Relationship Management (CRM) tracking and reporting of key data points * Effectively communicate the value proposition of our solutions to prospective clients * Assess and qualify opportunities to expand service offerings to existing clients * Embody and inspire a client-focused approach while establishing appropriate expectations with clients * Collaborate with marketing to identify, prepare for, and attend conferences, tradeshows, and other industry events * Cultivate relationships with prospective clients and channel partners   REQUISITE EXPERIENCE AND QUALIFICATIONS: * BA/BS in business administration or relevant fields * 2+ years of proven sales experience  * Willingness to travel: Approximately 25% of travel expectations * Command of CRM functionality required (i.e., Salesforce, HubSpot, etc.) * Motivated and enthusiastic to help healthcare organizations improve the operational efficiency of their practices * Articulate and effective verbal and written communicator * Highly motivated self-starter with high energy and hunter mentality * Excellent collaboration instincts and strong communication skills to effectively partner cross-functionally with all levels within the business * Entrepreneurial mindset and willingness to roll up sleeves and do whatever it takes to achieve success   Preferred: * Including B2B Software-as-a-service (SaaS) experience * Previous Outsourcing sales experience to Healthcare Practitioners * Familiarity with hospital/clinic environments  * Knowledge of the Healthcare IT industry or other digital healthcare technology is preferred but not required