Latest Jobs

Lead a portfolio growth team to improve client success, retention, and expansion while setting operational standards, adopting AI, and coaching strategists toward measurable results. | Requires 8+ years in client-facing strategy or services, demonstrated team leadership and revenue ownership, proficiency with AI tools, and agency or consultancy experience. | Full-time US-based | Remote Travel: Up to 25% ABOUT CRO METRICS At Cro Metrics, we're on a mission to redefine growth for organizations and brands through unparalleled digital experiences that inspire action and deliver results. With transformative experimentation as our guide, we bridge bold ideas with practical solutions to create lasting impact. We are a growth optimization agency that partners with mission-driven and high-growth companies to scale through data-driven experimentation. Our expertise spans A/B testing, personalization, paid media, lifecycle, AEO/SEO, and full-funnel digital strategy, empowering clients to make smarter decisions that drive measurable results. Our fully remote team of strategists, analysts, engineers, and designers works across industries including eCommerce, fintech, nonprofit, and hospitality. We believe in autonomy, collaboration, and innovation as we help our clients grow smarter and faster. ABOUT THE ROLE The Senior Director, Client Strategy leads an Integrated Growth Strategy team and owns client success across a portfolio. You're accountable for client health, retention, and expansion, and for scaling a one-firm, integrated strategy across our clients.  You'll lead a team of Integrated Growth Strategists directly, set the operating standards for how IGS works, and move administrative and repeatable work to AI and our nearshore team so senior people spend their time on clients and strategy. Our strategists sit at the center of every client relationship. They connect experimentation, paid media, analytics, lifecycle, and design into one growth plan, and they're who clients call when something needs to move. You'll make sure those plans hold together across the portfolio, coach your team to run them with confidence, and partner with leaders across the company so clients experience Cro Metrics as one team. This is a hands-on leadership role in a small, fast-moving firm. You'll lead client conversations and step into delivery when a client has a hard strategy problem. Success here means driving priorities forward, making clear decisions quickly, and communicating them clearly. You'll have real influence on how this role and team grow from here. We're changing how agency work gets done with AI, and we want someone who's excited to figure that out with us, build it, and grow with it. WHAT YOU'LL DO * Own client health across a portfolio: surface risk early, drive mitigations, and prevent delivery breakdowns before they land on the client. * Strengthen senior stakeholder relationships (VP, SVP, C-suite) through clear outcomes and consistent follow-through. * Drive renewals and expansion against a revenue target by translating results into a confident growth plan and roadmap. * Contribute to new business through your relationships and partner with our business development team on pitches and positioning. * Build the operating system for Integrated Growth Strategy: standards, playbooks, templates, and repeatable delivery approaches. * Partner with the Product team to put Cro Metrics’ technology and IP at the center of every client engagement, including bringing client needs and feedback back to Product, and making sure your team uses Cro Metrics’ tools in their day-to-day delivery work. * Move administrative and repeatable work (reporting pulls, status updates, documentation, deck assembly) to AI workflows and our nearshore team, with handoffs and quality checks that hold. * Lead AI adoption across the team, integrating AI into planning, analysis, insight generation, documentation, and performance storytelling. * Improve speed, quality, and consistency across accounts while maintaining strategic rigor. * Hire, coach, and retain Integrated Growth Strategists, and grow senior strategists into future managers. * Set clear expectations for quality, client impact, and ownership, and build a culture of accountability in a remote environment. * Run a disciplined operating cadence (client and internal) with staffing, utilization, and margin discipline. WHAT WE'RE LOOKING FOR * 8+ years in client-facing strategy or services, including ownership of a client book with retention and revenue accountability and VP to C-suite stakeholders. * Experience directly managing a client-facing team of individual contributors, with clear examples of people you hired, developed, and grew into bigger roles. * Agency or consultancy services experience. * Hands-on, day-to-day use of AI tools (e.g., ChatGPT, Claude, Copilot) in your own work, and experience getting a team to adopt them. * Based in an eligible US state (see below) and able to travel up to 25%. You'll also bring: * Demonstrated success scaling an integrated capability. * Operational fluency: staffing models, margin management, prioritization, governance, and delivery excellence. * Recent experience doing hands-on client work yourself, without a large support layer. * Effective written and verbal communication, and decisive leadership. NICE TO HAVE * Experience running delivery with offshore or nearshore teams * Pitch leadership or new business origination experience * Measurement understanding (attribution, experimentation, performance marketing) WHO YOU ARE * High ownership, high standards, low ego * Calm under pressure, decisive, and clear * Client-first mindset grounded in curiosity, problem-solving, data, and accountability * A coach who grows strategists into strong individual contributors and future managers * A one-team leader who shares credit, works across functions, and keeps leadership in the loop * On an upward path and open to new ways of working, rather than repeating a playbook from a past role * At home in a small firm where everyone, including leaders, does real work * A strategic and systems-level thinker who can simplify complexity COMPENSATION The salary range for this role is $175,000-$225,000. Actual pay will be determined based on factors such as experience, skills, and qualifications, and may vary within this range. This role may also be eligible for benefits, which will be discussed during the interview process. Cro Metrics is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. Important Note: Cro Metrics is a U.S.-based remote company and is not able to hire in CA, AK, WA, OR, HI, NY, or NJ, or outside of the United States.

Own the strategy and roadmap for data assets and BI experiences, partnering with engineering and business stakeholders to deliver governed, AI-enabled insights for merchandising, planning, product creation, and supply chain transformation. | Requires 5–8 years of product management experience focused on data products, analytics platforms, or AI-enabled solutions, plus a bachelor's degree in a related field. | Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Role Overview Fanatics Tech is executing one of the most ambitious supply chain transformations in sports retail, rebuilding the technology backbone across product creation, merchandising, planning, inventory, sourcing, and fulfillment — and at the center of that transformation is data. As Senior Product Manager, Merchandising & Planning Data Products & AI, you will own the strategy and roadmap for the data assets and BI experiences that power Merchandising, Planning, and Product Creation, and connect those domains through shared, trusted data for both people and AI. This is a senior individual contributor role operating with a high degree of autonomy, reporting to the Director of Product Management and partnering with data and engineering leaders, domain PMs, and business stakeholders. The Senior Product Manager, Merchandising & Planning Data Products & AI delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. How Will You Drive Impact Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner closely with data engineering, architecture, analytics, and domain product leaders to align merchandising and planning data roadmaps with the broader planning and supply chain transformation, keeping cross-functional dependencies visible as source systems evolve. • Serve as the primary product voice for merchandising and planning data and BI, partnering with engineering as co-owner of roadmap, prioritization, and delivery, and driving consensus among analytics, domain PMs, and business leaders on shared business definitions and KPIs. • Connect Planning, Merchandising, Product Creation, and Sourcing through shared, governed data assets, so a change in one domain — a buy adjustment, a bill of materials update, a shift in demand — is visible and actionable in the others. Fan & Customer Impact (Obsessed with Fans) • Partner with Merchandising, Planning, Product Creation, and Sourcing leaders to understand the decisions they make and design data assets and BI experiences that make those decisions faster and better. • Build working fluency in the functions you support: merchandising and planning (integrated business planning, demand forecasting, assortment and buy planning, allocation and replenishment, inventory optimization, pricing and markdown); product creation and development (product line management, line planning, bill of materials and materials planning, costing, product lifecycle management, digital assets, licensing); and sourcing strategy and costing (vendor selection, target costing, landed cost estimates, capacity and material availability). • Move business partners from static reporting toward self-service BI, conversational analytics, and automated briefings built on certified, trusted data, measuring success through adoption, decision quality, and business impact. • Enable adjacent teams through trusted data: well-governed product, bill of materials, materials, cost, and demand data gives Sourcing and downstream Supply Chain teams earlier visibility into material needs and demand shifts, supporting speed to market and a more agile supply chain. • Ensure every data asset is documented with business definitions, lineage, and certified quality standards, and capture the policies, SOPs, and institutional know-how of merchants and planners in a form agents can retrieve — making both discoverable and reusable across analytics, enterprise applications, and AI. Innovation & Problem Solving (Limitless Entrepreneurial Spirit) • Define and execute the roadmap for making merchandising and planning data AI-ready through semantic enrichment, metadata standards, and quality certification, contributing consistent definitions (sell-through, weeks of supply, in-stock rate, forecast accuracy) and domain entities and relationships to the enterprise semantic layer and knowledge graph that give AI agents business context. • Partner with engineering to identify, productize, and scale AI capabilities and agentic workflows in the domain — such as conversational analytics for merchants and planners, forecast exception surfacing, and cost and bill of materials anomaly detection — establishing governance, validation, and feedback mechanisms, including evaluation criteria, test datasets, and human approval points where decisions carry business risk, that keep AI outputs trusted, explainable, and decision-grade. • Enable citizen application development by giving business teams governed, well-documented data and shared definitions they can safely build on, and help determine when a citizen-built solution is ready to be productized. • Stay current on emerging AI technologies and translate new capabilities into practical product opportunities. Ownership & Execution (Determined & Relentless Mindset) • Define, build, and govern a portfolio of data products — such as Item and Product, Bill of Materials and Materials, Cost, Demand Signals, Inventory Availability, and Vendor Capacity — treating each as a managed product with documented consumers, SLAs, and evolution roadmaps. • Build governance into the lifecycle of every data asset — ownership, access policies (including what data and actions AI agents can reach), metadata, certification, and data contracts with embedded quality and freshness checks — so data can be shared reliably across domains as source systems change. • Translate ambiguous business problems into clear requirements, epics, and success metrics; run structured intake and prioritization; and bring recommendations, not just problems, to senior stakeholders. • Lead the modernization of merchandising and planning reporting — not a lift-and-shift, but a fresh look at requirements with each team — and track adoption so unused assets are retired and valuable ones improve. AI & DIGITAL CAPABILITY We are building a future-ready organization. This role is expected to: • Apply AI and technology to improve efficiency, quality, and outcomes • Use data and digital tools to inform decisions and enhance performance • Demonstrate curiosity and adaptability in adopting new technologies and ways of working • Contribute to a culture of innovation and continuous improvement Required Qualifications CAPABILITIES & EXPERIENCE YOU BRING • 5–8 years of product management experience with depth in data products, BI and analytics platforms, semantic layers, or AI-enabled data solutions, including ownership of strategy, roadmap, prioritization, launch, and adoption across cross-functional teams. • Experience treating data as a product with defined consumers, SLAs, quality dimensions, and success metrics, including defining or contributing to semantic layers, business glossaries, or KPI frameworks. • Experience incorporating AI into product strategy, with familiarity with LLM-powered analytics, conversational interfaces, or AI agents, and a clear understanding of the building blocks that make data AI-ready: semantic layers, metadata, knowledge graphs, retrieval, and evaluation practices. • Working knowledge of merchandising and planning (integrated business planning, demand and inventory planning, assortment and buy planning), product creation and development (product line management, bill of materials, materials, costing, digital assets), and sourcing strategy and costing. Licensing experience is a plus. • Strong technical acumen including proficiency in SQL, data warehouse and semantic modeling concepts, ETL/ELT patterns, and APIs, with familiarity with cloud data platforms (Snowflake preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. • Exceptional written and verbal communication skills, with demonstrated success building consensus across Product, Engineering, Analytics, and business teams and presenting strategy, trade-offs, and recommendations to senior audiences. • Experience as a senior individual contributor with high autonomy, comfortable influencing without direct authority and navigating competing priorities across retail, eCommerce, consumer products, or merchandising and planning technology. Education Bachelor's degree in Computer Science, Information Systems, Business, or a related field. An advanced degree is a plus but not required. WORK LOCATION This role may be based in Tampa, FL, Atlanta, GA, or Remote - US, subject to company eligibility requirements. The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $130,000—$160,000 USD At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ABOUT US Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. ABOUT THE TEAM Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

Lead multidisciplinary MEP design teams on data center projects from feasibility through construction administration while managing client relationships, budgets, schedules, contractors, and utility coordination. | Requires 5–10 years in engineering consulting or critical-facilities project management and a bachelor's degree in engineering or construction management; PE and PMP are preferred. | MEP Critical Facilities Prime Design Project Manager WORK LOCATION: REMOTE (WITH OCCASIONAL TRAVEL) This is a remote position with travel required for project site visits during the Construction Administration (CA) phase and site surveys for existing facilities (brownfield projects). All approved business travel expenses are reimbursed in accordance with company travel policies. Candidates who prefer an office-based or hybrid work arrangement may discuss available options. ANTICIPATED TRAVEL: 10%–25% SALARY RANGE: $120,000–$170,000 annually Job Summary: Seeking an experienced Project Manager with 5-10 years of experience leading multidisciplinary MEP design teams for mission critical and data center projects. Responsible for overall project delivery, client management, design coordination, schedule and budget management, quality assurance, and oversight of electrical, mechanical, plumbing, fire protection, telecommunications, and utility infrastructure design. Experience with hyperscale data centers, colocation facilities, enterprise campuses, and high-availability critical environments is preferred. Key Responsibilities Serve as the primary client point of contact throughout project execution. Lead multidisciplinary design teams including mechanical, electrical, plumbing, fire protection, controls, security, and telecommunications disciplines. Manage project scope, budget, schedule, and resource allocation. Coordinate with utility providers, AHJs, contractors, vendors, and owner teams. Oversee development through feasibility, concept design, SD, DD, CD, permitting, and construction administration phases. Facilitate design reviews, risk assessments, and quality control processes. Monitor project financial performance and support contract management. Mentor and develop junior engineering and project management staff. Preferred Experience 5-10 years of engineering consulting or project management experience. Critical facilities experience including data centers, hospitals, central plants, or other mission critical infrastructure. Familiarity with Uptime Institute Tier concepts, ASHRAE TC 9.9, NFPA, NEC, and local building codes. Experience managing projects from 3 MW to 100+ MW campuses. Strong understanding of MEP systems, utility coordination, and construction administration. Typical Qualifications Bachelor's degree in Engineering, Construction Management, or related field. PE license preferred. PMP certification preferred. Strong communication, leadership, and client management skills. COMPREHENSIVE BENEFITS & EMPLOYEE PERKS Health & Wellness Benefits Medical Insurance: Four plan options through UnitedHealthcare, including PPO (Select and Select Plus) and High-Deductible Health Plans (Core and Core Plus). Two Kaiser plan options are available in California only. Health Savings Account (HSA) or Flexible Spending Account (FSA): Tax-advantaged savings options based on medical plan selection. Dental Insurance: Two Delta Dental plan options, both covering eligible preventive care at 100% with no deductible. Vision Insurance: Coverage through EyeMed. Employee Assistance Program (EAP): Resources and support for personal and professional well-being. Financial Protection & Retirement 401(k) Retirement Plan: Up to 4.5% in total employer contributions, including: Up to 3.5% employer match on employee contributions (100% of the first 1% contributed and 50% of the next 5%). An additional discretionary 1% contribution in company shares for eligible employees who contribute at least 5% and remain employed through December 31. Student Loan Payment Matching: Eligible student loan payments can qualify for employer retirement contributions, even without making 401(k) payroll contributions. Student loan payments and 401(k) contributions can be combined to earn up to the maximum 4.5% employer contribution. Company-Paid Life & AD&D Insurance: Basic coverage equal to one times annual salary, up to $250,000. Company-Paid Disability Insurance: 100% employer-paid short-term and long-term disability coverage. Work-Life Balance Paid Time Off (PTO) Parental Leave Additional Voluntary Benefits Employees can further customize their benefits with optional coverage and programs, including: Supplemental Life Insurance Additional Long-Term Disability Insurance Accident, Critical Illness, and Hospital Indemnity Insurance through MetLife Legal Services through LegalShield Identity Theft Protection through LifeLock Periodic Opportunities to Purchase Company Shares Directly Benefits are subject to plan terms, eligibility requirements, and applicable company policies. Requirements Typical Qualifications 5-10 years of engineering consulting or project management experience. Critical facilities experience including data centers, hospitals, central plants, or other mission critical infrastructure.Bachelor's degree in Engineering, Construction Management, or related field. PE license preferred. PMP certification preferred. Strong communication, leadership, and client management skills.

Own cloud-platform reliability, scalability, and security while advancing automation, investigating performance issues, managing incidents, and mentoring engineers. | Requires 7+ years in SRE or platform engineering, hands-on Azure or AWS and Kubernetes expertise, Python or Go, infrastructure as code, and distributed-systems experience. | A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Lead Site Reliability Engineer Location: Houston, TX Reports to: Senior Manager, Site Reliability Engineering A quick snapshot… As a Lead Site Reliability Engineer on Conga’s Cloud Operations team, you’ll set the technical direction for how we run, scale, and secure the platform behind Conga’s products. You’ll own the reliability, scalability, and security of the cloud platform our products depend on, and you’ll drive the use of AI and automation to remove toil and speed up incident response. This is a senior, hands-on role for an engineer who wants influence beyond a single service. You’ll mentor engineers, lead complex reliability initiatives across team boundaries, and serve as a key technical partner to Engineering, Architecture, and Security. You’ll work in a highly connected environment, on a small team that supports a large customer base, so you’ll need to ramp quickly and build trust across groups. Why it’s a big deal… At Conga, the reliability of our cloud platform directly impacts the experience we deliver to our customers. As a Lead Site Reliability Engineer, you’ll help ensure the infrastructure behind Conga’s products is resilient, scalable, secure, and ready to support the continued growth and evolution of our business. This role sits at the intersection of cloud infrastructure, engineering, security, and operational excellence. You’ll have broad technical influence across our Azure and AWS environments, Kubernetes platform, networking and Cloudflare edge, data platforms, and observability capabilities. When complex production challenges arise, you’ll be one of the technical leaders teams look to for direction. But this role isn’t only about keeping systems running. You’ll help shape how Conga operates at scale. You’ll drive greater automation, reduce operational toil, strengthen reliability practices, and help introduce AI-assisted capabilities that allow our teams to detect issues earlier, respond faster, and continuously improve how we operate our platform. You’ll also have the opportunity to raise the technical bar across the organization by mentoring engineers, influencing architecture and engineering decisions, and partnering across Product Engineering, Architecture, Security, AI, and Cloud Operations. The impact is significant: more resilient platforms, faster incident response, greater engineering efficiency, and a stronger experience for the customers who depend on Conga every day. What you’ll do Own platform reliability and architecture Act as the primary technical lead for the reliability, scalability, and performance of Conga’s Azure and AWS cloud platforms. Design and drive reliability architecture, including multi-region resilience, disaster recovery, capacity planning, and cost efficiency. Define and own SLIs, SLOs, and error budgets with product engineering teams, and use them to prioritize reliability investments. Lead the evolution of infrastructure as code and CI/CD pipelines so changes are repeatable, reviewed, and safe to ship. Own networking and the Cloudflare edge Own the design and operation of Conga’s edge and network architecture on Cloudflare, including DNS, load balancing, WAF, and DDoS protection, and partner with Security on Zero Trust and network access controls. Design and troubleshoot cloud networking across Azure and AWS, including VNet and VPC design, routing, and private connectivity, and lead investigations into latency, connectivity, and TLS issues. Lead our Kubernetes platform Set standards for how Kubernetes clusters and containerized services are built, deployed, upgraded, and operated. Lead cluster upgrades and capacity planning, and troubleshoot complex performance and scaling issues in production. Lead our NoSQL and SQL Server platforms Own the operational health of Cassandra and OpenSearch clusters, including capacity, performance tuning, backup and recovery, upgrades, and data-model guidance for engineering teams. Support SQL Server databases, including availability, performance tuning, backup and recovery, and patching, in partnership with engineering teams. Lead complex performance investigations and large-scale migrations or upgrades from design through production rollout. Drive AI and automation Set the strategy for eliminating operational toil through well-tested automation, tooling, and self-service workflows. Lead the adoption of AI and machine learning in operations, including alert quality, anomaly detection, automated triage, and AI-assisted runbooks and incident response. Evaluate and introduce AI-assisted tooling responsibly, with attention to security, accuracy, and data handling. Lead incident response and operational excellence Serve as an escalation point and incident commander for high-severity production incidents, including root cause analysis and long-term remediation. Build and tune observability across metrics, logs, traces, and alerting so teams see problems before customers do. Participate in the on-call rotation and help shape on-call health and escalation practices. Lead and raise the bar Mentor and coach Site Reliability Engineers, and provide technical guidance to engineering groups beyond your own. Provide technical leadership through code reviews, design reviews, and operational readiness reviews. Partner across Conga Collaborate with Product Engineering, Architecture, Security, AI, and other Cloud Operations teams to deliver secure, reliable, reusable platform capabilities. Engage with support and customer-facing teams on escalations, and work through conflicting priorities with internal stakeholders. Are you the person we’re looking for? 7+ years in site reliability, DevOps, cloud operations, or platform engineering, supporting enterprise SaaS services that operate at scale. 2+ years as a technical lead or senior contributor on shared platform or infrastructure services. Deep, hands-on experience running production workloads on Microsoft Azure and AWS, with depth in at least one, including compute, networking, identity, and managed services. Strong experience operating Kubernetes in production at scale, including cluster design, upgrades, troubleshooting, and workload tuning. Strong experience with NoSQL data stores, ideally Apache Cassandra and OpenSearch, including performance tuning, capacity planning, and recovery. Working experience with SQL Server, including performance tuning, backup and recovery, and high availability. Strong proficiency in at least one programming or scripting language such as Python, Go, Bash, or PowerShell, and a record of automating operational work. Experience with infrastructure as code (Terraform, Bicep, ARM, or similar) and CI/CD pipelines. Experience designing and operating observability for metrics, logs, traces, and alerting. Strong understanding of distributed systems, networking, and reliability practices such as SLOs, capacity planning, disaster recovery, and incident management. Hands-on experience with Cloudflare (DNS, WAF, DDoS protection, load balancing, and Zero Trust) and solid networking knowledge, including TCP/IP, TLS, HTTP, routing, and VNet or VPC design, with the ability to troubleshoot connectivity and latency issues. Experience applying AI or automation to improve operations, such as intelligent alerting, automated triage, or AI-assisted runbooks and tooling. Experience leading incident response and root cause analysis for high-severity production incidents, including on-call participation. Experience leading complex initiatives end to end: design, implementation, testing, deployment, and support. Experience mentoring engineers and influencing teams you don’t directly manage through collaboration and technical credibility. Strong communication skills and executive presence. You can work effectively with Architecture, Security, Product, engineering leaders, and junior engineers, and explain technical tradeoffs clearly to different audiences. Here’s what will give you an edge… Azure or AWS certifications (such as AZ-104, AZ-305, AZ-400, AWS Solutions Architect, or AWS DevOps Engineer) Certified Kubernetes Administrator (CKA) or similar credential Deep experience with Cassandra operations at scale (multi-datacenter, compaction tuning, repair strategies) or OpenSearch cluster design and lifecycle management Experience with multi-cloud architecture or migrations between Azure and AWS Experience with GitOps tooling (Argo CD, Flux) and Helm Experience building AI-driven or agent-based automation for operations, incident response, or developer self-service Familiarity with Prometheus, Grafana, or similar observability stacks Exposure to security and compliance practices for cloud platforms, such as SOC 2 controls, secrets management, and policy-as-code Experience leading or mentoring an SRE team through growth, on-call design, or reliability program rollout Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. Don’t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

You would manage cross-business strategic initiatives, coordinate stakeholders, develop business requirements, track program metrics, and report progress to senior leadership. | A bachelor's degree and 3–5 years in project or program management are required, along with analytical ability and proficiency in PowerPoint, Excel, and Smartsheet. | Marcus by Goldman Sachs The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. This position is a part of the Agent and Customer Experience team within Marcus’ Delivery business unit. Team members help drive operational excellence within Marcus by leveraging best in class Technologies, Analytics, and Processes to ensure efficiency and customer satisfaction. The Delivery Enablement Lead will be a highly visible driver of our strategic initiatives, ensuring alignment across senior leadership, individual teams, and multiple programs, through robust reporting, tracking, and program oversight.  Responsibilities:  * Own and develop relationships with stakeholders, collaborating to centralize our strategy and developing a narrative that connects all business units.  * Write clear and well-structured business requirements, powerpoint decks, and other reporting for senior leadership. * Understand and help guide all business initiatives in best practices for project/program creation, tracking, and reporting and risk management * Assist in the identification, development, and evolution of KPI’s and business metrics to ensure our strategy and how we measure it are aligned.  * Work with business functions and cross-divisional stakeholders (e.g., Engineering, operational leaders, Internal Audit, and internal teams) to identify and implement solutions to business issues.  * Work as a liaison between operational teams, leadership and other divisions as needed to develop working groups and plans to implement business solutions.  * Recommend workarounds, value additions, and remove solution bottlenecks for the stakeholders. * Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance of results to senior leadership. Basic Qualifications: * Bachelor’s degree or equivalent experience * 3-5 years’ experience with: * End to End Project/Program Creation & Management * Senior Leadership Presentations utilizing (PowerPoint, Excel, Smartsheet’s, Tableau) * OKR, KPI, and creation of business metrics  * Strong analytical and problem-solving skills * Attention to detail with a “Big Picture” mindset * Experience with Senior Level Communication and Presentations – Specifically to Business Heads and/or C-Suite audiences * Ability to interpret data to develop action plans to improve business processes. * Ability to communicate effectively with technical and non-technical stakeholders * Strong judgment and comfort with ambiguity * Competitive spirit with the ability to lead and motivate and stay nimble * Experience with project management tools such as MS Project, Smartsheet. Preferred Qualifications: * Program/Project Management Certifications: (CAPM, PMP or related) * Advanced Analytic Tool experience (Altryx, SQL,) * Experience within Consumer Banking particularly covering projects/Programs related to Regulatory initiatives   ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html  © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Own product marketing strategy and launches while building sales enablement and partnering with product leaders on roadmaps, pricing, and packaging. | Requires deep B2B SaaS product or solutions marketing experience, major launch leadership, experience scaling marketing functions, and strong storytelling. | Hybrid (Morristown, NJ) OR Remote (US) TL;DR Own product marketing at PerformLine. You’ll set positioning and messaging for our full product portfolio, lead our biggest launches, and build the enablement engine that helps clients adopt and Sales win. This is a player-coach role: you’ll start hands-on and build the function as we grow, beginning with our next-generation platform launch in 2027. WHY THIS ROLE Own the function: you’re our first dedicated product marketer, with a path to build the team A launch that matters: lead our 2027 next-generation platform release from early client previews through GA A seat at the product table: shape roadmap, pricing, and packaging WHAT YOU’LL DO Strategize Own product marketing strategy across our portfolio, including a unified messaging framework that connects every product to one platform story Define and refine ideal customer profiles, buyer personas, and segment-level value propositions for existing clients and net-new prospects Partner with product leadership on roadmap priorities, pricing, and packaging, bringing market and customer evidence to every decision Launch Lead tier-1 launches end to end, starting with our next-generation platform Own client rollout and migration programs with Client Success, driving adoption and expansion across our existing base Set the launch tiering and GTM process the rest of the company runs on Enable Build and own the sales enablement engine: pitch narratives, battlecards, decks, demo scripts, objection handling, and training reps actually use Develop sales plays and use cases that show how clients adopt and realize value Measure enablement impact through win rates, deal velocity, and field adoption Engage Run a recurring win/loss and competitive intelligence program that informs messaging, sales, and roadmap Engage directly with clients, prospects, and our Client Advisory Board to shape messaging and product direction Build analyst relations and support thought leadership with outside partners and agencies Represent PerformLine at client meetings, industry events, and with leadership Build Build the product marketing function, including scoping and hiring future team members Manage outside consultants and agencies on product campaigns and content Use AI tools (Claude, etc.) to speed up research, content, and competitive analysis WHO YOU ARE Deep experience in product marketing, solutions marketing, or outbound product management at B2B SaaS companies, including owning product marketing strategy for a product line or portfolio A track record of leading major launches and building messaging frameworks, not just contributing to them You’ve built or scaled a product marketing function; people management experience strongly preferred You’ve rolled products out to existing clients and positioned them for net-new prospects Demonstrated success building sales enablement that the field adopts, tied to measurable results A history of influencing roadmap, pricing, or packaging decisions alongside product leadership Comfort with rapid growth: you’ve operated inside a scaling product before, navigating shifting priorities and ambiguity A strategist who still loves doing the work: you can set the direction and write the battlecard Strong storyteller who turns complex topics into clear, compelling narratives Customer-first, with a bias toward direct engagement and fast iteration Background in regulated industries, compliance, fintech, or financial services strongly preferred ABOUT PERFORMLINE PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. Our platform supports pre-publication review of marketing assets and post-publication monitoring across web, social and email. It helps organizations manage risk, stay compliant, and protect their brands at scale. We’re headquartered in Morristown, NJ, and serve clients across financial services and other regulated markets. Mission: Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel. Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all. WHAT WE OFFER Estimated base salary range $120,000 - $160,000 plus annual discretionary bonus. Exact compensation for this role depends on experience, skills, internal equity, market data and location. Benefits package PerformLine participates in E-Verify This role requires work authorization without employer sponsorship

Lead customer-facing technical sales and solution design through proofs of concept, hackathons, and architecture workshops to support data-platform modernization and cloud adoption. | Requires a bachelor's or master's degree in a technical field, several years in technical presales or consulting, and U.S. work authorization without employer sponsorship. | Overview Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team as a Senior Solution Engineer - Cloud & AI Data Platform in Innovative Data Platform for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning. Databases & Analytics is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including IaaS and PaaS services on the Azure Platform in the age of AI. These technologies empower customers to build, deploy, and manage database and analytics applications in a cloud-native way. As a Senior Solution Engineer - Cloud & AI Data Platform, you will play a pivotal role in helping enterprises unlock the full potential of Microsoft’s cloud database and analytics stack across every stage of deployment. You’ll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Azure Databases and Analytics, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you’ll help customers modernize their data platform and realize the full value of Microsoft’s platform, all while enjoying flexible work opportunities. As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you’ll help customers modernize their data platform and realize the full value of Microsoft’s platform. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments. Lead hands-on engagements—hackathons and architecture workshops—to accelerate adoption of Microsoft’s cloud platforms. Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions. Resolve technical blockers and objections, collaborating with engineering to share insights and improve products. Maintain deep knowledge in Analytics Portfolio: Microsoft Fabric (OneLake, DW, real-time intelligence, BI, Copilot), Azure Databricks, Purview Data Governance and Azure Databases: SQL DB, Cosmos DB, PostgreSQL. Maintain and grow knowledge in on-prem EDW (Teradata, Netezza, Exadata), Hadoop & BI solutions. Represent Microsoft through thought leadership in cloud Database & Analytics communities and customer forums. Embody our culture and values Qualifications Required Qualifications: Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience. Other Requirements: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Preferred Qualifications: 6+ years technical pre-sales, technical consulting, technology solutions, practice development, architecture OR equivalent experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management. Knowledgable in Data Analytics (e.g., Databricks, Fabric, CosmosDB, Purview). Knowledble in programming languages (e.g., Python, R, SQL). Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Lead complex M&A integration programs, develop integration roadmaps, align processes, systems, and cultures, and manage cross-functional delivery within budget and scope. | Requires a bachelor's degree and extensive project management experience focused on M&A integration, with strong leadership and project management software skills. | Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The GBS IMO Strategic Program Manager is responsible for leading and managing M&A integration programs within the organization for complex and transformational acquisitions. The role involves coordinating cross-functional teams, ensuring seamless integration of processes, systems, and cultures, and delivering programs on time and within budget. The Senior Program Manager will work closely with stakeholders and leaders to align integration activities with business objectives and strategic goals. How you'll make an impact Key Responsibilities: Program Leadership: Lead the M&A due diligence and integration processes from the signing of the offer (term sheet/LOI), ensuring a structured and strategic approach to discovery, planning and execution. Develop and implement a detailed integration roadmap that begins at the term sheet stage, aligning with organizational goals and strategic priorities. Develop comprehensive program plans, including scope, timelines, resources, and budgets. Monitor program progress and adjust as necessary to ensure successful completion. Ensure sustained engagement and alignment of cross-functional teams throughout the entire M&A lifecycle, from initial offer to full integration and beyond. Oversee post-integration management and leadership activities, ensuring that integration efforts achieve long-term business objectives and cultural alignment. Lead and manage multiple integration programs simultaneously, ensuring alignment with organizational goals. Stakeholder Management: Collaborate with senior leadership, business and operations leads, external advisors and merger partners to define integration objectives and deliverables. Facilitate communication and collaboration among cross-functional teams to ensure alignment, drive decision-making, and resolve conflicts. Provide regular updates to program and IMO stakeholders on program status, risks, issues, and changes. Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on program outcomes. Conduct regular risk assessments and implement corrective actions as needed. Conduct risk and issue escalations as required. Target Operating and Process Transformation: Analyze existing processes, systems, roles and organizational structures to support the development and implementation of the Target Operating Model (TOM) resulting from integration. Partner with business and functional leaders to identify, plan and coordinate required changes. Change Management: Develop and execute change management plans to support successful integration and adoption of new processes and systems. Provide support for new merger partners to facilitate smooth transitions. Performance Measurement: Establish key performance indicators (KPIs) to measure integration success and track progress. Conduct integration evaluations to identify lessons learned and areas for improvement. About You Required: Bachelor’s degree in business administration, Project Management, or a related field; master’s degree preferred. Extensive experience in project management, with a focus on M&A integration, particularly where multi-business line, multi-country and/or a disaggregated acquisition target exists. Background or experience managing projects in the employee benefits, financial and HR consulting fields. Strong leadership and team management skills. Excellent oral and written communication and interpersonal skills. Proficiency in project management software and tools; Planview ProjectPlace experience preferred but not required. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Essential: Bachelor’s degree in business administration, Project Management, or a related field; master’s degree preferred. Extensive experience in project management, with a focus on M&A integration, particularly where multi-business line, multi-country and/or a disaggregated acquisition target exists. Background or experience managing projects in the employee benefits, financial and HR consulting fields. Strong leadership and team management skills. Excellent oral and written communication and interpersonal skills. Proficiency in project management software and tools; Planview ProjectPlace experience preferred but not required. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Desirable: Industry knowledge PMP or similar project management certification is a plus. Work Environment: This position may require occasional travel to various company locations. This role may involve working outside of regular business hours to meet deadlines. #LI-PF1 #Remote Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

You would lead the design, delivery, and ongoing improvement of research-administration training programs across the School of Medicine. | The role requires a related bachelor's degree and at least four years of progressively responsible experience; sponsored research administration, adult learning, and SharePoint are preferred. | The Research Finance at the Johns Hopkins University School of Medicine is seeking a Research Training & Education Manager. This position leads the development, delivery and continuous improvement of training and education programs supporting research administration across the School of Medicine (SOM). This position serves as the primary resource for research administration learning and development, designing and implementing onboarding, continuing education, and competency-based training programs for SOM research professionals. The role oversees the administration and strategic direction of SOM research training initiatives, including curriculum development, stakeholder engagement, knowledge management, and governance of training resources. The position will collaborate with research operations leadership, subject matter experts, and institutional partners to identify learning needs, promote best practices, and ensure research administration staff have the knowledge and resources necessary to support compliant and effective research operations. Specific Duties & Responsibilities Research Training Development & Delivery Lead the development, implementation, delivery, and continuous improvement of SOM research administration training and education programs. Lead the planning, development, and delivery of the semiannual SOM Research Administration Boot Camp. Develop structured onboarding and continuing education programs for employees with pre-award, post-award, research finance, compliance, and other research administration responsibilities. Conduct training needs assessments to identify knowledge, competency, and process gaps across SOM research administration. Perform audience and job analyses, as appropriate, to identify required competencies and develop targeted educational solutions. Develop learning objectives, curricula, instructional materials, job aids, reference materials, and other educational resources. Design training using multiple delivery methods, including instructor-led, virtual, self-directed, on-the-job, and other appropriate learning approaches. Develop refresher and targeted training in response to changes in institutional policies, sponsor requirements, systems, processes, or identified areas of risk. Facilitate training sessions and learning activities and coordinate with co-facilitators and subject matter experts. Collaborate with university and SOM subject matter experts to ensure the technical accuracy and relevance of training materials. Review and revise educational materials as business processes, systems, policies, and requirements evolve. Incorporate appropriate knowledge assessments, evaluations, and other methods for measuring learning outcomes and program effectiveness. Research Training Program Administration & Stakeholder Engagement Serve as the primary point of contact for SOM Research Training and Education. Manage and monitor the centralized SOM Research Training email account. Respond to inquiries regarding research administration training, educational resources, and related requirements in a timely and professional manner. Triage policy, compliance, system, or technical questions to appropriate subject matter experts when issues require expertise outside the position’s scope. Coordinate instructors, speakers, subject matter experts, schedules, registration, participant communications, evaluations, and follow-up activities for educational programs. Maintain accurate records of training participation and completion. Coordinate follow-up regarding required training, where applicable, and escalate outstanding matters through appropriate channels. Maintain standardized training communications, email templates, announcements, schedules, and other program resources. Meet with departments and stakeholders to identify specialized learning needs and recommend appropriate training solutions. Build collaborative relationships with SOM departments, faculty, research administrators, central offices, research finance, compliance functions, and other institutional partners. Ensure stakeholders are informed of new and updated training opportunities and resources. Prepare periodic reports summarizing training participation, evaluation results, stakeholder needs, program activities, and opportunities for improvement. Research Training Knowledge & Content Management Provide functional ownership and content governance for the CORA Portal, SOM Research Training resources, and assigned Research Operations SharePoint content. Maintain and update training materials, policies, procedures, guidance documents, job aids, announcements, and research administration resource links. Coordinate with content owners and subject matter experts to verify that information remains current and aligned with applicable institutional requirements. Establish and maintain processes for periodic review and updating of training and educational content. Maintain document version control and archive superseded resources. Maintain logical site organization, navigation, naming conventions, and consistent presentation of resources. Identify opportunities to enhance the usability, accessibility, navigation, and organization of training resources. Monitor resource usage and stakeholder feedback to identify opportunities for improvement. Provide basic user support for training resources and coordinate resolution of access issues with appropriate technical partners. Ensure consistency among formal training materials, job aids, online guidance, and other research administration educational resources. Support an organized and sustainable knowledge-management structure for SOM Research Training and Education. Training Strategy, Assessment & Continuous Improvement Develop and maintain an annual strategic plan for SOM Research Training and Education in alignment with Research Operations priorities. Anticipate emerging training and education needs arising from changes in sponsor requirements, institutional policies, research systems, business processes, and research administration practices. Establish annual training priorities in collaboration with SOM Research Operations leadership and key stakeholders. Analyze training participation, evaluations, assessments, inquiries, stakeholder feedback, and identified knowledge gaps to inform program development. Develop and implement a training quality-improvement strategy. Recommend enhancements to existing programs and identify opportunities for new courses, learning pathways, reference materials, and delivery approaches. Establish appropriate measures for evaluating training effectiveness and monitor results over time. Identify ways to improve the accessibility, consistency, efficiency, and effectiveness of SOM research administration education. Monitor emerging practices and professional developments in research administration and learning and development and incorporate relevant approaches into SOM training programs. Provide recommendations to Research Operations leadership regarding future training needs, priorities, and educational initiatives. Professional Development & Enrichment Participate in professional development activities related to research administration, adult education, learning and development, knowledge management, technology, process improvement, and other areas relevant to the position. Maintain current knowledge of research administration practices, institutional and sponsor requirements, and emerging learning technologies and methodologies. Participate in appropriate professional associations, conferences, workshops, webinars, and educational programs. Pursue continuing education and professional credentials, where appropriate, that enhance the effectiveness of SOM Research Training and Education. Share relevant knowledge and best practices with SOM Research Operations colleagues and training partners. Minimum Qualifications Bachelor's Degree in a related field. Four years of progressively responsible directly related experience. Additional education may substitute for required experience and additional related experience may substitute for required education beyond high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience in sponsored research administration, research operations, or research administration training within a higher education, academic medical center, or similarly complex research environment. Demonstrated experience developing and delivering adult learning programs, including curriculum development, training needs assessment, and evaluation of learning outcomes. Experience with knowledge management and content governance, including Microsoft SharePoint or a comparable platform. Classified Title: Mgr, Research Training & Education SOM Job Posting Title (Working Title): Research Training & Education Manager (School of Medicine - Central Finance) Role/Level/Range: ATP/04/PE Starting Salary Range: $75,135 - $131,510 Annually ($110,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday, 8.30am-5.00pm FLSA Status: Exempt Location: Remote Department name: SOM Admin Finance Research Operations Personnel area: School of Medicine

Manage development and testing infrastructure, cloud provisioning, secrets, CI/CD, infrastructure as code, observability, and security across cloud and on-premises environments. | Requires at least three years deploying and maintaining Kubernetes and Docker infrastructure, plus programming, Bash scripting, and infrastructure-as-code experience. | Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About our team We are the leader in Kubernetes Backup and Disaster Recovery. Veeam Kasten, our data management platform purpose-built for Kubernetes, provides enterprise operations teams with an easy-to-use, scalable, and secure system for backup and restore, disaster recovery, and application mobility with unparalleled operational simplicity. We are looking for a Platform Engineer to help build and maintain the infrastructure used to develop and test Veeam Kasten, our data protection platform purpose-built for Kubernetes, while ensuring the highest standards of security, reliability, and operational excellence. What You'll Do Managing the secrets lifecycle, including rotation, expiration tracking, and compliance Provisioning cloud accounts and managing their lifecycle Managing access controls, policies, and permissions Developing and maintaining cluster lifecycle tooling for provisioning, upgrades, decommissioning, and resource cleanup across cloud and on-premises environments Managing CI/CD infrastructure, including runners, networks, and secrets delivery Managing data center infrastructure, including ESXi hosts and vCenter, and maintaining secure network connectivity through VPNs, peering, and bastion hosts. Implementing Infrastructure as Code (IaC) for on-premises and cloud resources Configuring observability agents and managing dashboards and alerts Performing vulnerability and license compliance scans of platform-owned artifacts and infrastructure Providing forensic support for platform-related security incidents Preparing and maintaining technical documentation and specifications Technologies You'll Work With Kubernetes, Helm, Docker, Golang, Bash, Git, OpenShift, Rancher, Google GKE, AWS EKS, Azure AKS, VMware TKG(s), etc. Our team is passionate about code quality, extensibility, coding standards, testing, and automation. What You'll Bring 3+ years of experience deploying, upgrading, and maintaining infrastructure across both on-premises and cloud environments using Kubernetes and Docker Experience with virtualization platforms such as Red Hat OpenShift Virtualization and VMware Hands-on experience with container orchestration and management platforms Experience designing, implementing, and maintaining infrastructure, CI/CD pipelines, and infrastructure-monitoring solutions Strong knowledge of and hands-on experience with infrastructure-as-code (IaC) tools such as Terraform or Pulumi Programming experience in high-level languages such as Go, Python, or Java Proficiency in Bash scripting for Linux systems Bonus Skills Experience with Kubernetes management solutions such as: OpenShift, Rancher, Google GKE, AWS EKS, Azure AKS, VMware TKG(s), etc Kubernetes certifications (CKA, CKAD) Please note: If an applicant is permanently located outside of the United States, Veeam reserves the right to decline the application for this position. #LI-KC1 What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning Pay Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. Compensation Range (TTC / OTE) $205,440—$381,600 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.