Gallagher

Drive operational excellence and business performance by executing strategic initiatives and overseeing administrative, financial, and facility operations. | Bachelor's degree and 3+ years of relevant operations or project management experience with strong organizational and communication skills. | Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Operations Manager is a key member of the Branch leadership team, partnering closely with the Operations Director to drive operational excellence, efficiency, and business performance. This role collaborates with Producers, Client Service teams, and other stakeholders to execute strategic initiatives, lead process improvement efforts, and ensure operational consistency across multiple branch locations. The Operations Manager is responsible for managing operational projects, optimizing business processes, and supporting initiatives that enhance productivity, client value, and overall branch performance. As a trusted operational partner, this individual plays a critical role in advancing organizational goals, fostering collaboration, and delivering sustainable business results. How you'll make an impact Operations & Administration Coordinate branch meetings, events, conferences, and internal communications. Manage onboarding and offboarding processes, including workspace, equipment, and access coordination. Support licensing, carrier appointments, and operational compliance activities. Financial & Business Operations Partner with Finance on expense management, client billing, receivables, commission tracking, and forecasting. Monitor operational performance and identify opportunities to improve efficiency, profitability, and service delivery. Ensure accurate and timely processing of financial and operational documentation. Facilities & Technology Oversee office facilities, vendor relationships, maintenance needs, and lease-related coordination. Act as the primary liaison between the branch and IT teams to support technology requests and issue resolution. Manage office equipment and technology asset inventory. Operational Excellence Lead process improvement initiatives that enhance productivity, operational effectiveness, and the client experience. Drive the adoption of corporate tools, best practices, and standardized operating procedures. Track operational performance metrics and provide recommendations to support branch goals. Strategic Initiatives Partner with Branch and Operations leadership to execute strategic priorities and business initiatives. Support organizational change efforts, including technology implementations, acquisitions, and process transformations. Assist with business continuity planning and merger integration activities. People & Stakeholder Support Collaborate with leadership and HR on employee lifecycle processes and branch programs. Support client, prospect, and employee events as needed. Build strong relationships across the organization to foster collaboration and operational success. About You Required: Bachelor's degree or equivalent combination of education and 3 years ofrelevant experience. Experience in operations management, business operations, project management, or a related field. Proven ability to manage multiple priorities and lead cross-functional initiatives. Strong organizational, analytical, and problem-solving skills. Demonstrated success driving process improvements and operational efficiencies. Proficiency with Microsoft Office applications; experience with Microsoft Copilot and other AI-enabled productivity tools is preferred. Excellent communication, collaboration, and relationship-building skills. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Manage and optimize third-party marketplace accounts to drive sales and profitability through product listings and inventory health. | Bachelor's degree and 2-5 years experience in eCommerce or digital marketplaces with proficiency in Microsoft Excel. | Key purpose: The eCommerce Sales Manager will support the continued growth of Gallagher's third-party eCommerce business by owning the day-to-day execution, optimization, and operational health of key marketplace accounts. This role is responsible for ensuring product listings, digital shelf presence, inventory health, and marketplace performance are continuously optimized while partnering with the eCommerce Manager on strategic growth initiatives. While this role can be performed remotely, we'd love to find someone in the Kansas City area who can occasionally join the team in person at our Riverside, MO office. That said, we are open to exceptional candidates regardless of location. WHAT YOU’LL BE DOING Own the performance and growth of assigned online marketplace accounts, driving sales, profitability, and customer experience. Optimize product listings, content, merchandising, and inventory to maximize marketplace performance. Collaborate cross-functionally to support product launches, promotions, issue resolution, and account growth initiatives. Monitor marketplace metrics, competitive activity, and customer insights to identify opportunities and recommend improvements. Maintain accurate catalog content, compliance, pricing integrity, and brand standards across all marketplace channels. HOW YOU’LL BE DOING IT Qualifications and / or Experience: Bachelor's degree in Marketing, Business, eCommerce, or a related field. 2–5 years of experience in eCommerce, digital marketplaces, online merchandising, account management, or related field. Strong attention to detail with excellent organizational and time management skills. Basic understanding of eCommerce, digital merchandising, and marketplace best practices. Proficiency in Microsoft Office Suite; experience with Microsoft Excel is required. Familiarity with analytics and reporting tools. Basic working knowledge of agricultural products and production practices. Comfortable working with large datasets, spreadsheets, and marketplace performance metrics. Strong analytical and problem-solving skills with the ability to identify trends and recommend improvements. Excellent written and verbal communication skills. Ability to manage multiple projects and competing priorities in a fast-paced environment. Ability to work collaboratively across Sales, Marketing, Product Management, Customer Service, and Operations. Skills / Competencies: Strong analytical and problem-solving skills. Excellent organizational and time management skills. Exceptional attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills. Commercial mindset focused on profitable sales growth. Ability to identify opportunities and proactively recommend improvements. Self-motivated with a high level of ownership and accountability. Collaborative team player capable of working cross-functionally. Adaptable and eager to learn new ecommerce platforms and technologies. Preferred Qualifications (Not Required) Experience with Adobe Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, or similar creative software. Experience creating product imagery, infographics, or digital marketing assets. Experience editing short-form product videos or creating simple animations. Familiarity with AI-assisted content creation tools. Experience with Amazon A+ Content, Walmart Rich Media, or other enhanced marketplace content. Basic photography and photo editing skills. Experience with Power BI.

Lead architecture for complex initiatives, system integrations, and platform modernization ensuring alignment with enterprise standards. | 10+ years in solution architecture or software development with strong system design and cloud technology skills, preferred experience with Salesforce, .NET, PHP, SQL, and AI tools. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher Affinity is looking for a Solutions Architect to help shape and deliver technology solutions across some of our most important strategic initiatives. Reporting to the GGB Americas CTO, the team handles platform selection, app rationalization, AI solution planning, divisional data strategies, and will assist divisional IT, as needed, on technical solutions. In this role, you will take high-level business ideas and transform them into practical, scalable technology solutions. You will work across business and technology teams to design solutions that are aligned to enterprise standards and built for long-term success. This is a highly visible role that sits at the center of business strategy, architecture, and delivery, offering the opportunity to make a direct impact on large-scale transformation efforts. This role can be fully remote/virtual/work from home and you can be based anywhere in the US. How you'll make an impact Design and Deliver Solutions Lead the architecture and solution design for complex initiatives across the business Turn business needs into clear, actionable technology designs and roadmaps Support major initiatives such as system integrations, platform modernization, and application consolidation Identify opportunities to simplify and standardize technology platforms Partner with the Business Work closely with business stakeholders to understand priorities and translate them into technology solutions Act as a trusted advisor on solution approaches, platform decisions, and vendor selection Help guide the technology direction for key transformation initiatives Ensure Alignment and Governance Present solutions in architecture and design review forums to ensure alignment with enterprise standards Ensure solutions meet requirements for security, data governance, integration, and scalability Partner with enterprise architecture teams to maintain consistency across the organization Collaborate Across Teams Work closely with engineering, product, data, and infrastructure teams to bring solutions to life Partner with external consulting and delivery teams to support execution Align with architects across the organization to drive shared capabilities and standards Drive Innovation Evaluate new technologies and identify where they can create value for the business Lead proof-of-concept efforts to test new ideas and capabilities Promote modern architecture approaches, including cloud-based and integration-first designs About You Required Qualifications 10+ years of experience in solution architecture, software development, or enterprise systems Strong understanding of system design, integrations, and cloud-based technologies Experience leading complex, cross-functional initiatives Proven ability to operate effectively in a matrixed environment and collaborate across business and technology functions Strong written and verbal communication skills, with the ability to communicate delivery status, risks, and recommendations to senior leadership, executive stakeholders, and technical teams Preferred Qualifications Experience with Salesforce platforms or similar enterprise systems Experience with .NET, PHP, SQL Experience with AI-enabled engineering tools and platforms such as Microsoft Copilot, Claude, or ChatGPT, and the ability to apply them effectively within software delivery practices Experience in insurance, financial services, healthcare, or other regulated industries Familiarity with compliance, security, data protection, and audit considerations relevant to enterprise technology delivery Experience supporting system integrations or business acquisitions Familiarity with enterprise architecture governance processes and structured design review boards #LI-DK3 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.