Gallagher

Manage client accounts to ensure retention, satisfaction, and revenue growth through service and relationship building. | Requires client service or claims management experience, producer's license, and some insurance knowledge. | Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. How you'll make an impact The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. About You Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required. Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client accounts to deliver high quality service, drive client retention and satisfaction, and support revenue targets. | Bachelor's degree with 5+ years client service or claims management experience and 1+ years supervisory experience, preferably with insurance knowledge. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. How you'll make an impact The Branch Client Service Manager III is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager III directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyer. The Client Service Manager III title is determine based on factors including but not limited to total revenue under management, complexity, strategic accounts, etc. About You Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required. Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client accounts to deliver exceptional service, drive client retention, and support sales team goals in an insurance brokerage environment. | Requires 3+ years client service or claims management experience, producer's license, and ability to travel up to 25%, with preference for insurance knowledge. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How you'll make an impact • Accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. • This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. • Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. • Successfully and profitably manages an assigned group of accounts. • Builds and solidifies relationships with existing clients by providing exceptional ongoing care. • In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. • Secures existing business and drives the sale of additional services and lines of coverage. • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. About You Required: • Bachelor's degree with 3+ years client service and/or claims management experience -OR- • High School degree/GED with 8+ years client service and/or claims management experience. • Producer's License. • Ability to travel up to 25% of the time. • Proficiency in Microsoft Office. • Appropriate licensing as required. Preferred: • Previous insurance knowledge and experience managing client relationships. Solid financial acumen. • Behaviors: • Proficient in using technology as a tool to maximize productivity and quality. • Strong written and verbal communication skills. • Comfortably engages others in consultative discussion. • Effectively manages/balances multiple and sometimes competing priorities. • Works in a self-directed manner. #LI-LB3 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client accounts and provide risk management consulting for construction insurance clients. | Requires Property and Casualty license, client service experience, and preferably construction insurance knowledge. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher is a leading global insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of the Gallagher team, you will be delivering more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. Our Commercial Insurance Department is excited to add a Property and Casualty licensed Commercial Lines Account Manager with expertise within the construction vertical in Forest Grove, OR! This is a great opportunity to manage a diverse book and provide comprehensive account support partnership with the Producer. How you'll make an impact • Deliver high quality and efficient service to both internal and external clients through the day-to-day account management of construction and contractor accounts that vary in size and have relatively simple to moderately complex needs. • Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. • Successfully and profitably manages an assigned group of accounts. • Builds and solidifies relationships with existing clients by providing exceptional ongoing care. • In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. • Secures existing business and drives the sale of additional services and lines of coverage. • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. • Supports one or more Producers and is the first line of contact when the Producer is not available. • Coordinates appropriate resources to address the client's risk management needs. • Other duties as assigned. About You Required: Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience. Producer's License. Proficiency in Microsoft Office. Appropriate Property and Casualty licensing as required. Preferred: Previous construction and contractors insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. #LI-SP2 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client insurance programs and support sales team by maintaining policy accuracy and client relationships. | Requires commercial insurance knowledge, client relationship management experience, and Property and Casualty Insurance license. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Client Service Manager to support our Commercial Lines department and deliver exceptional risk management solutions to our growing client base. Our Client Service Manager will partner with our sales team to facilitate day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected. This role is fully remote, supporting the national Senior Living practice. Why this Role? Build meaningful relationships with clients while providing them with impactful solutions High visibility to Senior Leadership – work alongside Client Services, Sales and Agency Leadership who prioritize your learning and development Opportunity for upward mobility and advancement opportunities How you'll make an impact Client Support Maintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries. Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships. Account Management Maintain files with proper records according to company procedures. Follow company procedures in order to achieve positive audit results. Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner. Review all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner. Review accounts receivable report for all assigned accounts to support client retention. Insurance Expertise Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assists with inquiries from the carrier. Attend training and seek self-directed learning to continue education in industry and technical knowledge. Other duties as assigned. About You Required: Commercial Insurance knowledge and experience Experience managing client relationships Property and Casualty Insurance license Proficiency in Microsoft Office Preferred: Solid financial acumen Commercial insruance experience within senior living industry Behaviors: Proficient in using technology as a tool to maximize productivity and quality Strong written and verbal communication skills Comfortably engages others in consultative discussion Effectively manages/balances multiple and sometimes competing priorities Works in a self-directed manner #LI-KE4 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage complex insurance accounts, develop client relationships, analyze quotes, and support account strategy. | 7+ years of construction insurance brokerage experience, proficiency with Microsoft Office, broker’s license, and excellent communication skills. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Senior Account Managers provide service to and manage the largest and most complex accounts. They are responsible for strategizing with Producers and Account Executives, managing a smooth insurance placement process from start to finish, staying current with the latest market changes and trends, as well as providing technical support and expertise to clients. How you'll make an impact What You’ll Do Develop and cultivate long-term strategic relationships with a portfolio of clients Support relationship management efforts of Account Executives and Client Relationship Directors Analyze carrier quotes and coverage offerings and negotiate terms with carriers to provide the best recommendations to clients Work side by side with AE to proactively manage clients’ insurance needs; included but not limited to – contract review, marketing, new and renewal proposals and client presentations Handle complex and detailed issues in a clear, efficient and effective manner; take responsibility for problem solving to conclusion Demonstrate strong expertise in presentations to clients; assure thoroughness, accuracy and ability to answer questions or concerns through well-developed communication skills Field daily client questions and delegate administrative tasks to assigned Account Coordinators and Representatives Develop specifications, securing underwriting information, analyzing existing coverages and making coverage comparisons Deliver client service in the absence of an Account Executive Support execution of client account strategy Manage contract reviews and effectively explain and clarify details with client verbally and/or in writing This job is for you if… You have a diligent understanding of business insight and development You have a motivating, inspiring, and positive demeanor towards achieving goals You love establishing relationships. Even your toughest client/coworker interactions are handled with tact and professionalism You’re a forward-thinking learner with excellent judgment. You know when to problem solve on your own and when to raise to management You’re phenomenal with task management and prioritization You are a great teammate. You’re willing to provide backup when others need your help and give to a positive and respectful work environment. You are confident in your communication. You can purposefully exchange ideas and thoughts, as well as optimally resolve conflict. About You 7+ years of related Construction insurance brokerage experience Proficient with Microsoft Excel, Word, PowerPoint, Outlook and EPIC College degree preferred, high school diploma or equivalent required Exceptional communication skills, both verbal and written Broker’s license required to be obtained during onboarding period Required to obtain the applicable insurance license(s) within 90 days of date of hire Valid Driver’s license and reliable transportation required Previous supervisory, training and/or formal mentoring experience desirable Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Lead end-to-end design and implementation of Salesforce Sales and Service Cloud solutions, focusing on integration with Genesys and SCV, providing architectural guidance, and leading technical development. | 7+ years in Salesforce ecosystem with significant experience in enterprise environments, deep expertise in Apex, LWC, SCV, Genesys integration, and SDLC in agile settings. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking an experienced and skilled Salesforce Technical Lead to join our growing team. This role will understand the Gallagher’s Salesforce ecosystem and business processes and is pivotal in designing, developing, and implementing robust Salesforce solutions, with a specialized focus on Salesforce Service Cloud with SCV and Sales Cloud. You will act as a Salesforce platform expert and will bridge the gap between business requirements and technical solutions, providing architectural guidance, hands-on development expertise, and leadership to a team of Salesforce developers and administratorss. Experience with Genesys is required in order to be considered. The ideal candidate will possess deep expertise in contact center technologies, CTI integrations, and a proven track record of delivering scalable, high-performance Salesforce solutions. This position can be fully remote/work from home/virtual and you can sit anywhere in the US. How you'll make an impact Lead Solution Architecture: Lead end-to-end design and implementation of Salesforce Sales and Service Cloud solutions, transforming complex business requirements into scalable architecture diagrams and technical design documents. Genesys & SCV Integration: Own the integration and optimization of Service Cloud Voice (SCV) and Genesys Cloud, designing intelligent IVR flows, call routing, and unified agent desktop experiences while serving as the final escalation point for CTI and "screen pop" performance. Technical Development & Standards: Drive the development of high-performance Apex (classes, triggers, batch) and Lightning Web Components (LWC), while enforcing strict coding standards and performing rigorous technical code reviews. Participate in technical design reviews and ensure the solution is implemented as per the design, best practices, standards. Define data models, data migration strategies for Salesforce objects, ensuring data integrity and quality. Integrations: Define enterprise-level data models, integration design and migration strategies to ensure seamless data flow and integrity between Salesforce objects and the Enterprise Data Warehouse systems, leveraging APIs. Evaluate and recommend products and middleware solutions to enhance the platform, ensuring all technical debt is managed through debugging and iterative issue resolution. Communication & Delivery: Partner with Salesforce Admins and cross-functional data teams in an Agile environment to balance declarative vs. programmatic solutions and ensure high-availability system performance. Communicate with other team members and internal users regarding project status, technical issues, and creative solutions. Perform debugging and issue resolution with new and existing code. Participate in agile ceremonies (sprint planning, stand-ups, retrospectives) and contribute to continuous improvement initiatives. About You Required: 7+ years of progressive experience in the Salesforce ecosystem, with a significant portion in a technical lead or senior developer role in an enterprise-level environment (1500+ users) 5+ years of working knowledge and proficiency in Apex, SOQL, SOSL. 3+ years of hands-on experience with Salesforce Service Cloud Voice (SCV), including successful implementation and optimization of SCV in a production environment. 2+ years of development experience with Lightning Web components (LWC), Aura Components, Visualforce Deep understanding and hands-on experience with Salesforce Service Cloud Voice architecture, including telephony integration (Genesys) and CTI connectors. System integration (REST API), including unit test code, and code validation against unit tests. Solid understanding of web technologies, such as HTTP, JavaScript, HTML, CSS. 3+ years of experience in SDLC process, agile methodology, including Deployment/Packaging effectively using Metadata API, Change sets and Ant, change control and version management. SOQL and Salesforce Data Loader Proven strong experience with Sales Cloud and Service Cloud Administration and development building components in the effort to support core business processes. Demonstrated functional understanding of CRM Advanced understanding of the Salesforce.com data model and how and when to create custom objects, junction objects, and other model items Desired: Platform Developer PDI and PDII Certified Salesforce Service Cloud / Field Service Lightning Consultant Certified Experience with Genesys Cloud integration with Salesforce. Experience with Salesforce Industries (Vlocity) specifically related to OmniStudio. Experience with CI/CD tools and DevOps practices (Azure DevOps). Work Traits Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams. Excellent organizational skills, strong attention to detail, good analytical and problem-solving skills Demonstrated ability to prioritize and manage multiple tasks simultaneously Ability to work at a fast pace and cope with conflicting deadlines Proven ability to deliver excellent customer service Dependable, hardworking, professional, self-starter, able to work well with cross functional teams Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Managing client accounts, providing high-quality service, and supporting business growth. | Requires 5+ years of client service experience, insurance licensing, and relevant skills in insurance and financial acumen. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. How you'll make an impact The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. The CS Executive's primary areas of focus are; Supporting the business priorities of Branch Managers, Production team members, and the client service function, Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk, Delivering high quality client service consistent with AJG operational standards and practices, and Achieving operational productivity and performance metrics consistently. Further responsibilities include; Growing and profitably managing an assigned group of client accounts successfully, Building relationships with existing clients by providing exceptional ongoing customer care, Seeking referrals from current client base to solicit new business prospects, and Securing existing business and actively driving the sale of additional services and lines of coverage. About You Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience. Must hold appropriate licensing as required and be able to travel up to 25% of the time. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality. Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills. Must have a Florida 2-20 License. Preferred: Insurance knowledge. P&C experience preferred, as well as solid financial acumen Behaviors: Must be able to build collaborative and mutually meaningful relationships with internal and external clients, able to facilitate and/or lead group meetings with internal and external clients, and effectively manage/balance multiple and sometimes competing priorities. Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values. #LI-JC1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Lead risk control projects, analyze loss data, and develop risk improvement strategies for clients. | Requires 5+ years in Safety, Risk, or Insurance, with strong communication skills and proficiency in Microsoft Office. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The National Risk Control team is now the Gallagher Claims and Risk Consulting team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Risk Control team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. The risk control insurance team leverages their experience in implementing risk improvement strategies to positively impact cost of risk. We focus on prompt reporting and incident investigations, exposure specific employee and supervisor training, educational and accountability programs. How you'll make an impact Analyze & Innovate: Dive deep into loss and operational analysis to ensure adherence to best practices, standards, and regulations. You'll be at the forefront of developing and implementing cutting-edge risk improvement programs that make a real impact. Client-Centric Approach: Utilize your understanding of client businesses, risk profiles, and control service techniques to address needs promptly and professionally. Your contributions will be key to driving business growth and achieving retention goals. Project Leadership: Lead the charge by establishing and executing project plans with precision. You'll have access to a wealth of resources, including industry experts, team members, carrier resources, and third-party partners, to deliver consistent and professional results. Strategic Engagement: Be proactive in managing renewals and actively participate in account planning, working groups, and strategic reviews. Your insights will help shape the future of our client relationships. Revenue Growth: Collaborate with NRC leadership to identify opportunities where client expectations and consultative solutions can drive additional revenue. Your strategic thinking will be instrumental in our growth strategies. Continuous Improvement: Support and contribute to processes, procedures, and growth strategies, always striving for excellence and innovation. About You Required: Bachelor's degree or equivalent experience. Minimum of 5 years' experience in Safety, Risk, or Insurance. Excellent interpersonal, verbal, and written communication skills. Proficiency in Microsoft Office Suite. Moderate travel required, including some overnight trips. Ability to travel by car and plane, and work outside normal business hours as needed. Capability to perform tasks on varied customer properties, including negotiating non-public access areas, climbing, lifting, sitting, standing, and walking for extended periods. Preferred: Bachelor's Degree in Occupational or Industrial Safety, Fire Protection, or Risk Management. Certifications or ability to achieve within the first 18 months: Associate in Risk Management (ARM), Associate in Safety Professional (ASP), Certified Safety Professional (CSP). Behaviors: Interfaces effectively with management, clients, account teams, and partners. Complies with all company policies and procedures, proactively protecting confidentiality of client and company information. Understands industry trends and governmental regulations. Efficiently organizes work and manages time to meet deadlines. Exercises discretion in confidential matters and uses independent judgment. #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client accounts, ensure high-quality service, and support renewal processes for middle-market clients. | Requires 3+ years of client service or claims management experience, insurance licensing, and proficiency in Microsoft Office. | Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher is a leading global insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of the Gallagher team, you will be delivering more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. Our Personal Lines team is thrilled to add a Senior Personal Lines Account Manager to manage our middle-market clients! The Senior Account Manager is responsible for providing comprehensive account support in partnership with the Account Executive. The Senior Account Manager has strong product knowledge and is familiar with products offered by carriers. In addition, the Senior Account Manager acts as a mentor and leader for more junior team members. Over time, the autonomy of the Senior Account Manager should increase as advanced knowledge and proficiency develops. How you'll make an impact • Deliver high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that consistently meets or exceeds CSO revenue benchmark expectations. • Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. • Builds and solidifies relationships with existing clients by providing exceptional ongoing care. • Takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. • Secures existing business and drives the sale of additional services and lines of coverage. • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. About You Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate P&C licensing as required. Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. #LI-SP2 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Build and manage a book of business, develop client relationships, and collaborate across Gallagher teams to provide employee benefits consulting. | Bachelor's degree or equivalent experience, strong communication skills, and relevant insurance licensing or participation in Gallagher's Sales Internship Program. | Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Role of the Producer Producers work to understand client organizations' needs and challenges. To serve their clients, Producers leverage the Proactive People Strategy value proposition along with the broader capabilities offered by Gallagher cross-divisionally. Success in this position requires building, retaining and expanding a book of business while developing one's own personal brand consistent with Gallagher's high-achieving, collaborative and innovative culture. What You Can Expect • Producers for Gallagher Benefit Services are constantly enriching their knowledge of the complex and ever-changing world of employee benefits and organizational wellbeing. Expect to be challenged. • Our analytics platform allows you to strategically approach the market, develop, and execute a plan to succeed. Expect to have resources available to execute upon your sales goal. • Outreach to prospects and clients is aided by marketing campaigns which are innovative and responsive to immediate market needs. Expect to be present and prominent in the marketplace. • Through the Proactive People Strategy, you'll be afforded the opportunity to partner with our respected experts in Pharmacy, Voluntary Benefits, Retirement Services, Human Resources Consulting and other specialty areas to grow your knowledge and win business. Expect to serve your clients well. • As you build your book of business, Gallagher will continue to present you with opportunities to advance your own career. • Expect to network with the finest professionals in the industry, plan for your future, and reap financial reward for your successful sales career. • Expect to be the Consultant on your own book of business. You will be provided account management support in accordance with need to ensure you are able to maintain a 10 to 20% rate of book growth annually. How you'll make an impact Objectives for Success • Act as an entrepreneur developing a book of business from a network of your own contacts typically in a particular vertical niche or employer size. • Establish and maintain a new business pipeline of qualified leads exceeding four times goal. Weekly, ensure all tracked pipeline information is current and reflects actual activity and stage in the sales process. • Haably consult clients on an independent basis and recognize opportunities to bring in other SMEs. • As clve the ability to conduct client discovery with confidence in the presence of CEO's, CFO's, CHRO's and other key stakeholders. • Capients are brought in to the firm, schedule check-ins and briefings monthly with the Client Service team to keep abreast of account status, providing leadership as to strategy, communications and problem-solving. • Take responsibility for scheduling internal client account review meetings, ensuring timely and thorough completion of prescribed process to ensure client retention, always thinking creatively about next steps needed to expand the account. • Include executive sponsors as appropriate. • Semi-annually or as often as necessary, brief the Regional Sales Leader and the Area President/Area EVP as to the status of all key accounts. • Enthusiastically embrace and partner with the Gallagher Benefit Services organization: • Within 30 days, identify an internal network of supportive figures (Producer peers, Consultants, Leaders, etc.) to be relied upon for guidance and advice. Set informal meetings with these individuals as needed. • Within 60 days of completing our Proactive People Strategy training, be able to introduce the concept of Organizational Wellbeing and apply its value to prospects and clients, with the goal of providing introductions to other relevant Gallagher SMEs. • Within six months, identify a Gallagher Global Broking (GGB P&C) Producer or Producers to partner with, starting with identifying opportunities and providing warm introductions for that Producer among your GBS clients and requesting reciprocal introductions to GGB clients. • Within six months, gain introductions to division level resource leaders across the breadth of the Proactive People Strategy model. • Identify one or more divisional initiatives of personal interest to participate in within the first 12 months. Measure growth of your personal brand within Gallagher by the scope and breadth of the projects you participate in. • Know your competition. Provide information as to wins/losses you are aware of in the market, and always schedule post-presentation reviews that include all Gallagher participants. • Regularly solicit feedback on your performance in client-facing and internal colleague-facing settings. • At prospecting, proposal, and account management stages, provide training through partnership with junior team members. Highlight complex client strategy and technical analysis as well as emphasis on client value, compliance and ethical conduct. • Speak up regarding succession opportunities of interest. Provide guidance to leaders who seek to ensure your career progresses in the most rewarding manner possible. About You Required: Bachelor's degree, 1 year related experience, and appropriate insurance licensing required OR Bachelor's degree, participation in Gallagher's Sales Internship Program (GSIP), and appropriate insurance licensing required OR High School Diploma/GED and 6 years experience. Preferred: Professional designation may be preferred, including CEBS, CPCU, CIC or ARM. Behaviors: Act independently with minimal direction. Strong communication and interpersonal skills. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage and grow a book of business by developing client relationships, providing consulting, and expanding services within the employee benefits and organizational wellbeing space. | Requires a bachelor's degree, 1+ years of related experience, and insurance licensing or equivalent experience; preferred professional designations in insurance or benefits. | Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Role of the Producer Producers work to understand client organizations’ needs and challenges. To serve their clients, Producers leverage the Proactive People Strategy value proposition along with the broader capabilities offered by Gallagher cross-divisionally. Success in this position requires building, retaining and expanding a book of business while developing one’s own personal brand consistent with Gallagher’s high-achieving, collaborative and innovative culture. What You Can Expect • Producers for Gallagher Benefit Services are constantly enriching their knowledge of the complex and ever-changing world of employee benefits and organizational wellbeing. Expect to be challenged. • Our analytics platform allows you to strategically approach the market, develop, and execute a plan to succeed. Expect to have resources available to execute upon your sales goal. • Outreach to prospects and clients is aided by marketing campaigns which are innovative and responsive to immediate market needs. Expect to be present and prominent in the marketplace. • Through the Proactive People Strategy, you’ll be afforded the opportunity to partner with our respected experts in Pharmacy, Voluntary Benefits, Retirement Services, Human Resources Consulting and other specialty areas to grow your knowledge and win business. Expect to serve your clients well. • As you build your book of business, Gallagher will continue to present you with opportunities to advance your own career. • Expect to network with the finest professionals in the industry, plan for your future, and reap financial reward for your successful sales career. • Expect to be the Consultant on your own book of business. You will be provided account management support in accordance with need to ensure you are able to maintain a 10 to 20% rate of book growth annually. How you'll make an impact Objectives for Success • Act as an entrepreneur developing a book of business from a network of your own contacts typically in a particular vertical niche or employer size. • Establish and maintain a new business pipeline of qualified leads exceeding four times goal. Weekly, ensure all tracked pipeline information is current and reflects actual activity and stage in the sales process. • Haably consult clients on an independent basis and recognize opportunities to bring in other SMEs. • As clve the ability to conduct client discovery with confidence in the presence of CEO’s, CFO’s, CHRO’s and other key stakeholders. • Capients are brought in to the firm, schedule check-ins and briefings monthly with the Client Service team to keep abreast of account status, providing leadership as to strategy, communications and problem-solving. • Take responsibility for scheduling internal client account review meetings, ensuring timely and thorough completion of prescribed process to ensure client retention, always thinking creatively about next steps needed to expand the account. • Include executive sponsors as appropriate. • Semi-annually or as often as necessary, brief the Regional Sales Leader and the Area President/Area EVP as to the status of all key accounts. • Enthusiastically embrace and partner with the Gallagher Benefit Services organization: • Within 30 days, identify an internal network of supportive figures (Producer peers, Consultants, Leaders, etc.) to be relied upon for guidance and advice. Set informal meetings with these individuals as needed. • Within 60 days of completing our Proactive People Strategy training, be able to introduce the concept of Organizational Wellbeing and apply its value to prospects and clients, with the goal of providing introductions to other relevant Gallagher SMEs. • Within six months, identify a Gallagher Global Broking (GGB P&C) Producer or Producers to partner with, starting with identifying opportunities and providing warm introductions for that Producer among your GBS clients and requesting reciprocal introductions to GGB clients. • Within six months, gain introductions to division level resource leaders across the breadth of the Proactive People Strategy model. • Identify one or more divisional initiatives of personal interest to participate in within the first 12 months. Measure growth of your personal brand within Gallagher by the scope and breadth of the projects you participate in. • Know your competition. Provide information as to wins/losses you are aware of in the market, and always schedule post-presentation reviews that include all Gallagher participants. • Regularly solicit feedback on your performance in client-facing and internal colleague-facing settings. • At prospecting, proposal, and account management stages, provide training through partnership with junior team members. Highlight complex client strategy and technical analysis as well as emphasis on client value, compliance and ethical conduct. • Speak up regarding succession opportunities of interest. Provide guidance to leaders who seek to ensure your career progresses in the most rewarding manner possible. About You Required: Bachelor's degree, 1 year related experience, and appropriate insurance licensing required OR Bachelor's degree, participation in Gallagher's Sales Internship Program (GSIP), and appropriate insurance licensing required OR High School Diploma/GED and 6 years experience. Preferred: Professional designation may be preferred, including CEBS, CPCU, CIC or ARM. Behaviors: Act independently with minimal direction. Strong communication and interpersonal skills. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage Pharmacy Benefit Management client accounts, coordinate schedules, ensure client implementations are on track, communicate with internal and external stakeholders, and monitor account performance. | Bachelor's degree with 3+ years account management or high school with 5+ years client management, residence in Eastern or Central US time zone, strong communication skills, and preferably PBM or employee benefit plan experience. | Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher’s Pharmacy Benefit Management (PBM) consulting teams leverage our real-world expertise and clinical insights to keep our clients aware of issues impacting their prescription drug plans. We assess PBM contracts, design new ones and provide ongoing consulting focused on audits, managing costs and increasing plan satisfactions. Our Pharmacy Alliance is designed to specifically to provide small to midsize employers with better pricing and services than they would not be able to access on their own. How you'll make an impact New Hire Must live in Eastern or Central Time Zone*** Responsible for managing Gallagher Pharmacy Alliance clients including: • Communicate and publish schedules associated with all incoming accounts and transfer accounts. • Requires professional communication with Sales Staff, Account Managers, Incoming Pharmacy Benefit Management company (PBM), and Outgoing PBM. • Includes intense schedule planning and follow up. • Works with Account Management team to ensure client implementations are on-track for all deliverables. • Works independently to define project goals and objectives. • Delivers program design and implementation plan to PBM manager for approval and to account for final approval. • Maintains daily communication with all outside vendor partner groups in order to identify and resolve customer service issues proactively. • Monitors financial reports such as einvoice and ebilling to validate accuracy and project financial issues. • Responsible for the daily assignments and workloads of all clinical PBM Assistants. • Works with PBM companies to ensure client implementations are on-track for all deliverables. • Manages schedule and delivery of internal department tasks and responsibilities to ensure client implementations are on-track for all deliverables. Simultaneously manages multiple schedules for multiple account implementations to ensure client implementations are on-track for all deliverables. • Monitors account performance through data analytics. • Works with management to set mutually beneficial annual goals and strategize to decrease utilization of expensive pharmaceuticals, multiple drug classes, and narcotics to meet/exceed goals and to ensure client satisfaction. • Works with all internal areas to support large national account initiatives and deliverables. • Works with all internal areas to resolve and track client service issues and solve problems. • Serves as one point of contact for issue resolution and problem solving. Ensures management is aware of any ongoing issues. About You • Bachelor's degree and 3 years of Account Management experience OR High School degree with 5 or more years client management experience. • New hire must live in eastern or central time zone Preferred: • Experience working at or with one or more PBMs • Familiar with employee benefit plans including prescription coverage • New client implementation • Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client relationships, lead renewal processes, secure business, mentor team members, ensure compliance, and use company technology to improve service quality. | Bachelor's degree with 3+ years client service or claims management experience (or 8+ years with High School diploma), Property and Casualty Insurance License, and proficiency in Microsoft Office. | Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? This Fully Remote role is targeting candidates residing in Minnesota, Wisconsin, North and South Dakota. We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How you'll make an impact • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. • Secure existing business and drive the sale of additional services and lines of coverage. • Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives. • Guide your team members in addressing a client’s risk management needs through consultative conversations. • Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development. • Conduct periodic audits to ensure compliance standards and service levels are met. • Maintain accurate client and policy data and documents within Gallagher systems. • Use Gallagher's technology to improve your productivity and quality. Skills for Success: • Develop professional relationships with your internal and external partners • Utilize your resilient and adaptable mentality in the face of shifting priorities • Eagerness to collaborate with all Gallagher teams and employees About You • Bachelor's degree with a minimum of 3+ years client service and/or claims management experience -OR- High School degree/GED with a minimum 8+ years client service and/or claims management experience. • Property and Casualty Insurance License. • Proficiency in Microsoft Office. Preferred: • Experience managing Agriculture accounts. • Proficiency within Marketing with Carriers within the Insurance brokerage space. Salary Range: • $70 - 75k annual exempt. #LI-LB3 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Qualifications: • Bachelor's degree with a minimum of 3+ years client service and/or claims management experience -OR- High School degree/GED with a minimum 8+ years client service and/or claims management experience. • Property and Casualty Insurance License. • Proficiency in Microsoft Office. Preferred: • Experience managing Agriculture accounts. • Proficiency within Marketing with Carriers within the Insurance brokerage space. Salary Range: • $70 - 75k annual exempt. #LI-LB3 Education:UNAVAILABLEEmployment Type: FULL_TIME

Manage and deliver InfoSec and infrastructure projects remotely, ensuring compliance, budget control, stakeholder communication, and documentation management. | Senior project management experience in InfoSec and infrastructure, proficiency with Workfront and SharePoint, strong communication skills, and ability to work remotely across time zones. | Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview JOB DESCRIPTION –Project Manager Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Please note additional position details below: • This is a Temp, W-2 and T4 position.  We are not able to do 1099 or C2C or Incorp • It is a fully remote role that will need to be based in the U.S.  and Canada • You must meet our U.S. Eligibility and Canada requirements for work authorization as noted under "Additional Information" at the bottom of the job description. How you'll make an impact Job Title: Project Manager - Global Cyber and Information Security Department: Global Cyber and Information Security Team Position Overview: We are seeking a Remote Senior Project Manager to join our Global Cyber and Information Security team. The Senior Project Manager will oversee InfoSec and Infrastructure projects, working cross-functionally with security and infrastructure teams to ensure project requirements are met. Potential projects include the selection and implementation of a new data discovery tool. Key Responsibilities: • Plan, schedule, and ensure timely delivery of assigned projects. • Manage project budget and financials, ensuring efficient resource allocation. • Ensure project compliance with IT Policy and industry standards. • Coordinate project communication and status reporting to stakeholders. • Manage project work plan using Workfront, ensuring alignment with project goals. • Responsible for creating or coordinating the creation of required project artifacts. • Manage project repository in SharePoint, ensuring organized documentation. • Interact closely with project stakeholders to understand and meet their needs. About You Qualifications: • Proven experience in project management, particularly in InfoSec and Infrastructure projects. • Strong understanding of cybersecurity principles and infrastructure management. • Proficiency in project management tools such as Workfront and SharePoint. • Excellent communication and interpersonal skills for effective stakeholder management. • Ability to work independently and collaboratively in a remote setting. • Strong organizational skills with attention to detail and ability to manage multiple projects simultaneously. • Prior experience working on projects in China or collaborating with Chinese counterparts is highly desirable, as this role may involve cross-cultural communication and coordination with stakeholders in the region We are seeking a candidate with the ability to maintain flexible availability to accommodate collaboration and communication across multiple time zones globally. #LI-NJ1 #Contingent Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Analyze and resolve auto liability and bodily injury claims by applying claims management experience and maintaining communication with involved parties. | Minimum 3 years claims experience with active adjusters licenses in multiple states, knowledge of industry standards, and computer proficiency. | Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Role specifics: Auto Liability and Property Damage Claims, Bodily Injury Claims, and Active Adjusters License - Jurisdictions: Nationwide - Licenses: TX, FL, GA, NY Preferred - Location: This role is eligible for fully remote work. How you'll make an impact • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Ideal candidates for this position will have: • Claims Background: Auto Liability Property Damage Claims, Complex Bodily Injury Experience, and Litigation Management, and Active Adjusters License • Jurisdictional Experience: Nationwide • Active Adjusters' licenses: TX, FL, GA, NY Preferred As a key member of our Claims Adjuster team, you will: • Investigate, evaluate, and resolve Auto Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution. • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process • Think critically, solve problems, plan, and prioritize activities to optimally serve clients REQUIRED QUALIFICATIONS: • High School Diploma. • Minimum of 3 years related claims experience. • Appropriate licensing and/or certification in all states in which claims are being handled. • Knowledge of accepted industry standards and practices. • Computer experience with related claims and business software. DESIRED: • Bachelor's Degree. • Auto Liability Property Damage Claims, Complex Bodily Injury Experience, and Litigation Management, and Active Adjusters License Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Manage client portfolios by delivering personalized insurance services, driving client retention and growth, and collaborating with internal teams to meet client needs. | Requires 5+ years client service or claims experience, producer's license, proficiency in Microsoft Office, strong communication skills, and preferably insurance and P&C knowledge. | Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact The Private Client Commercial Service Manager is a pivotal role responsible for delivering high-quality, personalized, and exceptional service to Private Client customers. This role involves managing the day-to-day account needs of an assigned portfolio of clients, ranging from relatively straightforward to more complex accounts. Reporting directly to the Private Client Commercial Client Service Supervisor, the Service Manager plays a critical role in driving client satisfaction, retention, and growth while contributing to the overall success of Arthur J. Gallagher (AJG). Key Responsibilities: • Serve as the primary point of contact for Private Client customers, ensuring a seamless and high-touch client experience. • Manage the renewal process end-to-end, delivering tailored insurance solutions that meet client needs in a timely and professional manner. • Build, strengthen, and expand relationships with existing clients by providing bespoke, ongoing service and identifying opportunities for additional coverage. • Actively contribute to client retention by delivering exceptional service and fostering trust and loyalty. • Drive client growth by identifying and pursuing opportunities to cross-sell or upsell additional lines of coverage. • Collaborate with internal teams to ensure the delivery of high-quality solutions that align with client expectations and AJG’s standards. • Support a culture of performance excellence and continuous improvement within the team. Key Contributions to Business Outcomes: • Enhance client satisfaction and loyalty through exceptional service delivery. • Contribute to client retention by addressing client needs proactively and effectively. • Drive revenue growth by identifying opportunities to expand client relationships. • Strengthen AJG’s value proposition by consistently delivering tailored, high-quality solutions. About You Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. Producer's license. Proficiency in Microsoft Office applications. Strong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality. Previous experience managing client relationships. Solid financial acumen. Appropriate licensing as required. Preferred: Insurance knowledge - P&C experience preferred. Behaviors: Builds collaborative and mutually meaningful relationships with internal and external clients. Effectively balances a strong client focus with maximizing operational efficiency. Effectively manages/balances multiple and sometimes competing priorities. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Analyze business processes, manage change initiatives and communications, support project delivery, and ensure user adoption of new systems. | 3-5 years in business analysis or change management, strong communication skills, proficiency with business analysis and communication tools, and familiarity with change management frameworks and project methodologies like Agile. | Overview Job Title: Communication and Change Management Business Systems Analyst (Temp to hire). This role at Gallagher focuses on bridging business needs and technology solutions, with emphasis on effective communication and change management to support project delivery and user adoption. Department: Business Systems / IT / Change Management Reports To: Change Management Lead / IT Manager / Project Manager Key Details This is a Temp-To-Hire, W-2 position. We are not able to do 1099 or C2C. Fully remote role based in the U.S. Job Summary The Communications and Change Management Business Systems Analyst is responsible for bridging the gap between business needs and technology solutions, with a focus on driving effective communication and managing organizational change. This involves analyzing business processes, identifying improvement opportunities, and ensuring smooth adoption of new systems or processes through strategic communication and change management initiatives. The ideal candidate will have strong understanding of business systems, excellent communication skills, and expertise in change management methodologies to support successful project delivery and user adoption. Key Responsibilities Business Analysis Collaborate with stakeholders to gather, analyze, and document business requirements for system implementations or process changes. Evaluate current business processes and identify opportunities for improvement. Translate business needs into functional and technical requirements for IT teams. Conduct gap analyses to identify discrepancies between current and future states. Change Management Develop and execute change management strategies to ensure smooth adoption of new systems, tools, or processes. Identify potential change impacts and create mitigation plans to address resistance. Design and implement training programs, workshops, and user guides to support end-users. Monitor and measure the effectiveness of change initiatives and adjust strategies as needed. Communication Create and deliver clear, concise, and engaging communication plans to inform stakeholders about project progress, changes, and benefits. Act as a liaison between technical teams and business users to ensure alignment and understanding. Develop communication materials such as newsletters, presentations, FAQs, and intranet updates. Facilitate stakeholder meetings, focus groups, and feedback sessions to gather input and address concerns. Project Support Support project managers in planning, executing, and monitoring project deliverables. Ensure alignment between project goals, business objectives, and change management strategies. Assist in testing and validating system changes to ensure they meet business requirements. About You Qualifications Education: (Note: convert to bold as per allowed tags) Bachelors degree in Business Administration, Information Systems, Communication, or a related field. Certification in Change Management (e.g., Prosci, CCMP) is a plus. Bachelors degree in Business Administration, Information Systems, Communication, or a related field. Certification in Change Management (e.g., Prosci, CCMP) is a plus. Experience 3-5 years of experience in business analysis, change management, or a related role. Proven experience in managing communication and change initiatives for system implementations or process changes. Familiarity with project management methodologies (e.g., Agile, Waterfall). Skills Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to create and deliver engaging presentations and training materials. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence) and communication tools (e.g., Microsoft Teams, SharePoint). Strong interpersonal skills and the ability to build relationships with stakeholders at all levels. Knowledge of change management frameworks (e.g., ADKAR, Kotters 8-Step Model). Key Competencies Adaptability: Ability to manage multiple priorities and adapt to changing business needs. Collaboration: Strong team player who can work effectively across departments. Attention to Detail: Ensures accuracy and thoroughness in deliverables. Strategic Thinking: Anticipates challenges and develops proactive solutions. Empathy: Understands and addresses the human side of change. Work Environment Hybrid work environment with occasional travel to project sites or stakeholder locations. Fast-paced, collaborative, and dynamic workplace. Benefits and Compensation Base pay range: $80,500.00/yr - $157,000.00/yr We offer a competitive and comprehensive compensation package with a range of benefits. Medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, and paid parental leave. Digital mental health services, flexible work hours, training programs, Gallagher Thrive program, charitable matching gift program, and more. Equal Opportunity Statement Gallagher is an equal opportunity employer. We value inclusion and diversity and are committed to sustainability and supporting the communities where we live and work. We prohibit discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, disability, and other protected characteristics, and we provide reasonable accommodations where appropriate. Location and Additional Context Location: Elk Grove Village, IL / Lake Forest, IL / Greater Chicago Area (as applicable). Various postings and market data may appear for similar roles. #J-18808-Ljbffr

Lead and mentor a small business client service team to improve client satisfaction, retention, and growth while managing renewals and leveraging technology. | Bachelor’s degree with 5+ years client service or claims management experience, 1+ year supervisory experience, active P&C license, and high-volume contact center experience. | Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher is seeking a motivated and experienced Client Service Supervisor to lead our Small Business Client Service Team (CST). This role is essential in delivering tailored solutions to small business clients, ensuring their unique needs are met with exceptional service. As a leader within the CST, you will play a pivotal role in driving client satisfaction, improving retention, and fostering a culture of excellence. If you thrive in a collaborative team environment, enjoy working with diverse clients across various industries, and are a self-starter who prefers remote work, this is the opportunity for you! How you'll make an impact As a Client Service Supervisor, you will: • Lead a High-Performing Team: Manage a Small Business Client Service team to deliver efficient, high-quality service to clients. • Drive Client Satisfaction: Improve client retention, exceed satisfaction goals, and enhance Gallagher’s value to clients and prospects. • Foster Excellence: Cultivate a culture of performance, continuous improvement, and integrity within your team. • Mentor and Develop Talent: Provide transparent feedback, continuous learning opportunities, and strong talent development for your team members. • Manage Renewals and Growth: Successfully oversee renewals for assigned accounts while building and expanding client relationships through exceptional care and referrals. • Leverage Technology: Utilize Gallagher’s technology to enhance productivity and service quality. • Project Management: Effectively manage competing priorities and ensure timely delivery of solutions to clients. Key Responsibilities: • Lead and mentor your team to achieve business outcomes such as client retention, satisfaction, growth, and operating/margin targets. • Share resources, information, and best practices to advance team goals. • Adapt to shifting priorities and focus on what matters most for clients and service teams. • Provide actionable feedback and address performance challenges directly and effectively. • Collaborate with Gallagher teams and employees to deliver comprehensive solutions. • Demonstrate integrity in all client interactions and decision-making processes. What You’ll Need to Be Successful: • Leadership Skills: Ability to mentor, develop talent, and address performance challenges with direct and actionable feedback. • Resilience and Adaptability: Thrive in a fast-paced environment with shifting priorities. • Collaboration: Eagerness to work with internal and external partners across Gallagher teams. • Decision-Making: Strong ability to prioritize requests, facilitate change, and consult on complex decisions. • Client Relationship Management: Build professional relationships and deliver exceptional service to clients. Work Schedule: • CST operates Monday through Friday, 9:00 AM – 7:00 PM Central Time. • This is a full-time, 40-hour work week (8 hours per day). About You • Required: • * Bachelor’s degree with 5+ years of client service and/or claims management experience, OR • High School diploma/GED with 10+ years of client service and/or claims management experience. • 1+ years of supervisory experience. • Keen understanding of professional and industry standards/practices. • Active Property & Casualty (P&C) license. • High-volume contact center experience. • Preferred: • * Applied EPIC experience. • Proficiency in technology utilization (Microsoft Office, Genesys, Salesforce, etc.). • Scheduling flexibility Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... • *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Conduct audits of medical bills and vendor invoices to ensure accuracy and compliance, develop client reports, and support quality assurance in medical bill review processes. | Bachelor's degree with 5 years claims handling experience, proficiency in medical billing software and coding standards, and strong auditing and communication skills. | Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking a detail-oriented and experienced Medical Bill Review Quality Auditor to join our team. This role is critical in ensuring the accuracy, compliance, and quality of our medical bill review processes. The ideal candidate will have a strong background in Managed Care, extensive knowledge of medical bill review, and experience as a medical bill review coder. This individual will play a key role in maintaining high-quality standards, identifying process improvements, and delivering exceptional service to our clients. How you'll make an impact Proactive Audits: • Conduct regular audits of processed medical bills to ensure fee set-ups, exception processes, and other configurations are functioning as intended. • Identify discrepancies, errors, or inefficiencies and recommend corrective actions. Client-Specific Audits: • Perform detailed audits tailored to specific client requirements to ensure compliance with contractual obligations and client expectations. • Collaborate with account teams to address client-specific concerns and provide actionable insights. Vendor Invoice Auditing: • Review and audit vendor invoices to ensure accuracy, compliance with agreements, and proper billing practices. • Identify and resolve discrepancies in vendor billing. Reporting and Scorecards: • Develop and deliver client-specific reports and scorecards, providing clear insights into performance metrics, audit findings, and recommendations. • Ensure timely and accurate reporting to meet client and internal deadlines. Quality Assurance: • Monitor and evaluate the overall quality of the medical bill review process, identifying areas for improvement. • Collaborate with internal teams to implement process enhancements and maintain high-quality standards. Additional Responsibilities: • Support various tasks associated with ensuring the medical bill review option operates efficiently and effectively. • Stay updated on industry trends, regulatory changes, and best practices in medical bill review and Managed Care. About You Required: • Bachelor's degree 5 years relevant claims handling experience in addition to proficiency in MS Office applications, and related claims and business software. • Preferred: • Minimum of 3-5 years of experience in Managed Care, with a strong focus on medical bill review and auditing. • In-depth knowledge of medical bill review processes, coding standards (e.g., CPT, ICD-10, HCPCS), and fee schedules. • Certified Professional Coder (CPC) or equivalent certification preferred. • Strong attention to detail with the ability to identify patterns, discrepancies, and areas for improvement. • Excellent written and verbal communication skills to effectively interact with clients, vendors, and internal teams. • Proactive approach to identifying and resolving issues, with a focus on continuous improvement. • Proficiency in medical billing software, auditing tools, and Microsoft Office Suite (Excel, Word, PowerPoint). Work Traits: • Strong organizational skills and ability to manage multiple tasks simultaneously. • Experience in client-facing roles with a focus on delivering high-quality service. • Familiarity with regulatory requirements and compliance standards in medical billing. #LI-HL1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave Other benefits include: • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.