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You would own production operations for institutional customers, handling incidents and rollouts while automating processes and improving reliability and service objectives. | The role requires production on-call, incident management, root cause analysis, proficiency in a systems language, and availability for a 24/7 rotation. | About Matter Labs Matter Labs invented ZK rollups and built the first one on Ethereum: six years in production, over a billion transactions processed, over four billion dollars in value locked. We want programmable money to become a foundation for the next financial system, with institutions able to shape the services they provide and keep authority as their infrastructure evolves. Prividium is our platform for institutions to build and operate digital asset businesses, with privacy and under their own rules. Prividium Commander is the control plane for digital asset services: an institution decides who can do what and tracks the resulting activity, on Prividium Ledger or on the chains it already runs. Prividium Ledger is a private blockchain with publicly verifiable execution. Prividium Connect gives institutions private, bridgeless transactions across blockchains. Prividium Ledger runs in production for a number of institutional customers. Keeping those ledgers reliable, and making the next ten cheaper to operate than the first four, is the work this role is hired for. Remote and global, few approvals, a CEO you can reach, unrestricted access to the best AI tools and the expectation that you use them, and a hiring bar of hell yes or no. The role You join the Production Unit, the three-person team that owns ZKsync OS in production for our customers: detection, incidents, rollouts and the service objectives each customer is measured against. Today the work is mostly reactive: on-call, incidents, rollouts, RCAs. The job is to change that. Every page and every manual step is a candidate for a fix in the server, a better alert or an automation. About 30 percent of your time goes to code now, and that share grows as the reactive load shrinks. You own the environments you are assigned end to end: whether a change is safe to roll out, how an incident gets restored and explained, and whether the customer's service objectives are being met. Component teams own their code; you read it, find the cause, and land the fix. What you will do: Run production for institutional customers. Hold the First Responder rotation, coordinate incidents to restoration, and write the RCA the customer's engineers read. Decide what ships. Go/no-go on changes to your environments, verification before rollout and validation after, including executing sequencer rollouts. Remove the cause. Turn pages, runbooks and manual steps into fixes in the sequencer, provers or tooling, so the same incident does not come back. Measure the service. Own the SLA card for your customers, measured monthly against their contracts. Finish across teams. Drive diagnosis and fixes through the component teams that own the code, without waiting to be asked. Later, support customers who run the chain themselves, where the fix has to work in someone else's hands. Within a year, on-call load in your environments is measurably lower because of what you shipped, and the unit can take on the next customer without adding people. What we look for You have been on-call for a system you wrote code for, and you have owned an incident from page to RCA to the fix that stopped it recurring. You find causes in code you did not write. Strong in a systems language such as Rust, Go, C++ or Java; Rust is learnable here. You verify before you roll out and you can say which changes are reversible and which are not. You have run production for a service with external customers, and your incident notices and RCAs were read by their engineers. You make other teams finish the work without escalating. You are willing to hold a 24/7 rotation. Nice to have: rollup or node operations experience (sequencer, prover, L1 settlement); Ethereum execution client internals; tooling you built that other teams adopted. If you meet most of this and the rest is learnable, apply anyway. Not this role This is not a Forward Deployed Engineer role, which builds and deploys for a customer from discovery to production readiness; this role operates what is in production. It is not DevOps (clusters, network, L1 nodes, backups and disaster recovery stay with DevOps), not partner management, and not a people-management role. Compensation and work model Base salary range: USD 192,000 to 230,000 per year. Where an offer lands in the range depends on demonstrated scope and results against the bar described above. For candidates in the EU the same range applies Performance-based variable compensation and a long-term token incentive are additional. Benefits (employees): medical, dental and vision from day one, global health cover for team members outside the US; 401(k) with a Safe Harbor match up to 4 percent for eligible US employees, flexible paid time off plus public holidays and two company closure weeks a year; six weeks paid parental bonding leave plus up to ten weeks paid birth recovery leave; confidential mental health support; a USD 2,000 home office stipend, a company laptop refreshed every three years, up to USD 400 a month toward coworking, and a USD 500 annual learning budget; company and team offsites. Fully remote. You must be based in the US or the EU, with the US preferred; some of our customers whitelist the jurisdictions their operators work from, so this is a hard requirement. Full-time, as an employee or a contractor. 24/7 First Responder rotation shared with the Production Unit. Everyone in this role is on it. We do not ask about your current or past pay at any stage of the process.

You will manage a portfolio of markets by driving growth, operations, and pricing strategies, leading cross-functional projects, and creating experiments and playbooks to scale performance. | The role requires a bachelor’s degree, at least two years of experience in banking, consulting, or technology, strong analytical and communication skills, AI fluency, and comfort in a fast-paced, ambiguous environment. | About the role As a Strategy and Planning Manager, you will drive accelerated revenue growth and operational improvements in a portfolio of important markets at Curri, as well as own strategic execution of critical projects. This role requires that you transition from high level planning to the granular details of execution quickly. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri’s internal teams. What you will do Own a portfolio of markets. Own growth, operations, pricing, and competitive strategy across several of Curri's top markets, and be accountable for how they perform week to week. Accelerate marketplace growth. Work with Growth teams to better prioritize and plan which logos, locations, and verticals to go after in each market, and inflect faster adoption of Curri’s marketplace. Improve the marketplace. Move critical performance metrics in your markets by working with Operations, Technology, and other teams to further establish Curri as the leading last-mile logistics network. Lead strategic projects. Partner with executive sponsors on some of Curri's most important initiatives, such as key customer programs, marketplace strategy, and new verticals. Lead cross-functional workstreams. Drive progress across Growth, Supply, Operations, Pricing, Product, Engineering, Finance, and Data without needing direct authority. Experiment. Design and run tests on the revenue, cost, and quality drivers of the business, then scale what works across markets. Establish operational excellence. Build the playbooks and reporting that let a good result in one market repeat in the next. What you need to have Bachelor’s degree in business, engineering, or related field (or equivalent work experience) 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations Be a self-starter that thrives in a fast-paced, often ambiguous environment Scrappy mentality and willingness to get into the weeds no matter the task Strong communicator and collaborator; able to drive progress effectively alongside a wide cast of cross-functional teams Analytical mindset that relies on testing and iterating solutions to make data-driven decisions Natural ability to problem solve and isn’t afraid to challenge the status quo Team player who actively collaborates with other teams across the organization AI fluency that enables faster decision making, faster shipping, and faster execution Who are we? We are Curri, and our mission is to build the network and software that move the world’s goods with speed, intelligence, and trust. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com. Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Lead product marketing strategy, positioning, and go-to-market initiatives for defense and national security technology solutions, including campaigns and sales enablement. | Requires 10+ years in product marketing, preferably in defense or government-facing technology, plus analytical skills and proficiency with creative tools. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Product Marketing based in the United States. As Director of Product Marketing, you will lead product marketing strategy for a portfolio of innovative defense and national security technology solutions. You will drive product positioning, market differentiation, and go-to-market strategies, translating complex technical capabilities into compelling customer value propositions. Working closely with executive leadership, product, engineering, and sales teams, you will develop integrated campaigns that support business growth and mission-critical customer needs. You will oversee the creation of strategic messaging, sales enablement materials, customer evidence, and product launch initiatives. This hands-on leadership role combines market research, strategic planning, creative execution, and performance measurement. You will help bring advanced technologies to defense, security, and public safety organizations operating in demanding and rapidly evolving environments. \n Accountabilities: Lead product marketing strategy: Own and drive product marketing initiatives across the Farsight platform and emerging products, using customer insights, market research, and competitive intelligence to shape product positioning, pricing recommendations, and go-to-market strategies. Develop strategic campaigns: Partner with business unit and go-to-market leaders to design and execute integrated marketing campaigns focused on Edge Mission Command, Agile Targeting, and Expeditionary Mobile Operations. Drive product positioning and messaging: Translate complex technical capabilities into clear, differentiated product narratives and value propositions that resonate with defense, national security, and government customers. Manage sales enablement materials: Lead the development, creation, maintenance, and adoption of go-to-market assets, including sales presentations, product sheets, competitive battlecards, customer case studies, product videos, demonstrations, and white papers. Execute email marketing initiatives: Develop product-specific email campaigns, lead-nurturing content, and sales outreach materials in coordination with Sales, Product, and Marketing Operations teams. Coordinate product announcements and launches: Develop messaging and supporting materials for product launches, contract awards, and fielding milestones, collaborating with communications, social media, product, and go-to-market stakeholders. Support trade shows and field demonstrations: Lead product messaging, content development, and demonstration narratives for industry events, trade shows, BattleLab activities, and field demonstrations. Strengthen customer engagement: Work with Events, Product, and Sales teams to engage priority customers, gather actionable feedback, demonstrate product value, and advance commercial opportunities. Drive lead generation: Develop and implement marketing initiatives that generate qualified leads, increase target customer engagement, and contribute to sales pipeline growth. Monitor marketing performance: Maintain monthly and quarterly performance scorecards tracking lead generation, customer engagement, sales enablement adoption, and pipeline progression. Optimize marketing strategies: Analyze campaign results and performance indicators, identify opportunities for improvement, and refine marketing strategies and execution accordingly. Build cross-functional partnerships: Establish strong working relationships with Product, Sales, Engineering, Marketing, and executive leadership to ensure alignment between product development, customer needs, and commercial objectives. Manage hands-on creative execution: Personally contribute to writing, designing, editing, and producing marketing materials and digital or video assets while maintaining high standards of quality and consistency. Requirements: 10+ years of professional experience in Product Marketing, Go-to-Market Marketing, or a related strategic marketing role, preferably within a fast-growing defense technology company or startup. Demonstrated experience in defense technology, national security, or government-facing technology markets, with a solid understanding of customer requirements, technical evaluations, funding structures, and government acquisition processes. Proven ability to develop differentiated product positioning, compelling messaging, and effective go-to-market strategies in close collaboration with Product and Sales teams. Strong customer research and market analysis capabilities, with the ability to translate market intelligence into actionable recommendations regarding pricing, positioning, competitive differentiation, and marketing strategy. Exceptional written and verbal communication skills, including the ability to independently develop persuasive product narratives, key messages, sales presentations, and customer-facing content. Ability to communicate complex technical products and capabilities in clear, compelling language that demonstrates tangible customer value. Demonstrated experience creating high-quality sales enablement materials, customer case studies, product videos, demonstrations, and other marketing assets that support product adoption and commercial growth. Hands-on proficiency with creative and productivity tools such as Adobe Creative Suite, Figma, Canva, and Google Slides. Experience developing and executing integrated marketing campaigns, product launches, email marketing initiatives, and customer engagement programs. Strong analytical skills and experience defining, monitoring, and interpreting marketing KPIs, lead generation metrics, customer engagement indicators, and sales pipeline performance. Excellent project management and organizational abilities, with the capacity to manage multiple initiatives, prioritize competing demands, and consistently deliver high-quality work. Demonstrated ability to work independently, take ownership of projects, and combine strategic leadership with hands-on execution. Strong interpersonal and collaboration skills, with the ability to build trusted relationships across Product, Sales, Engineering, Marketing, and senior leadership teams. Entrepreneurial mindset, mission-driven approach, adaptability, and commitment to high standards of excellence. Must be able to provide proof of identity and eligibility to work in the United States. Benefits: Competitive annual salary: $140,000–$185,000, depending on experience, qualifications, skills, abilities, internal equity, and market conditions. Equity participation: Opportunity to receive company equity in addition to base salary. Comprehensive healthcare: Medical, dental, and vision insurance coverage. Flexible healthcare spending: Access to Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Retirement savings: 401(k) plan with a 100% employer match on the first 6% of employee contributions. Unlimited paid time off: Flexible PTO policy to support work-life balance and personal wellbeing. Parental leave: Paid parental leave to support employees and their families. Home office support: Home office stipend to help create a productive and comfortable remote working environment. Remote flexibility: Opportunity to work remotely within the United States. Career impact: Opportunity to contribute to innovative technologies supporting defense, national security, and public safety missions. Professional growth: Work alongside multidisciplinary teams in a fast-growing technology environment, with opportunities to influence product strategy and business development. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Coordinate requirements intake, architecture resources, timelines, dependencies, and delivery plans across multiple data center infrastructure projects. | Requires professional experience combining data center architecture knowledge with technical program or project management skills, plus strong organization and capacity-planning abilities. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Program Manager, Data Center Architecture based in the United States. This is a full-time, fully remote opportunity for a technically knowledgeable program manager to support a growing data center architecture function. The role provides the operational backbone for the architecture team, ensuring design requirements, resources, and schedules are coordinated across multiple active infrastructure projects. Working closely with the Director of Data Center Architecture, you will translate technical priorities into clear workflows and predictable delivery plans. You will serve as a key connection point between architects and cross-functional teams, helping stakeholders stay aligned on progress, capacity, and timelines. The position combines an understanding of data center architecture with strong program management and organizational skills. It also offers the opportunity to contribute to process improvements and the long-term development of a scaling technical team. \n Accountabilities Manage the intake of design requirements, documenting specifications from customer contracts and other upstream sources and converting them into a clear, prioritized design queue. Partner with the Director to allocate architects across active projects according to team capacity, individual expertise, and project priorities. Coordinate and track design activities across concurrent data center builds, maintaining an accurate overview of work in progress, upcoming tasks, dependencies, and blockers. Communicate project status, design progress, and timelines to cross-functional stakeholders, including Data Center Construction, Infrastructure and Operations, Procurement, Technical Program Management, and leadership. Own and maintain the team's documentation, design records, status trackers, and process documentation to ensure information remains accurate and accessible. Support organizational planning by contributing to hiring plans, process development, team structure decisions, and operational improvements as the architecture function grows. Help establish repeatable workflows that improve visibility, resource allocation, and the overall efficiency of the architecture team. Requirements: Professional experience combining data center architecture knowledge with technical program or project management. Experience managing requirements intake and prioritization for technical teams operating with shared, capacity-constrained resources. Demonstrated ability to plan resources and manage team capacity across multiple concurrent projects. Strong understanding of data center architecture and the technical work involved in infrastructure design. Excellent cross-functional communication and stakeholder management skills, with the ability to coordinate teams and keep multiple groups aligned on priorities and delivery timelines. Strong organizational skills and attention to detail, particularly in maintaining documentation, schedules, tracking systems, and operational processes. Ability to act as an effective liaison between technical specialists and broader business or operational teams. Preferred qualifications: Previous experience in a role combining architecture responsibilities with program management. Familiarity with data center design processes, hardware bills of materials (BOMs), or physical infrastructure deployment. Experience supporting organizational planning, team development, and scaling decisions within a growing technical function. Benefits: Annual salary range of $120,000–$140,000. 100% company-paid premiums for employee medical, dental, and vision insurance plans. 401(k) plan with a 100% employer match on contributions up to 4%, with immediate vesting. Annual professional development reimbursement of $2,500. 11 paid holidays, accrued paid time off, and PTO rollover. Increased PTO at three- and ten-year work anniversaries. One month of paid sabbatical every five years. Annual anniversary bonus. Remote office setup stipend of $500 in the first year and $400 each subsequent year. Internet reimbursement of up to $75 per month. Gym membership reimbursement of up to $50 per month. Company-paid Wellable subscription. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

You would analyze customer feedback and support interactions to identify friction, coordinate cross-functional improvements, and measure their impact. | The role requires at least four years in customer experience, analytics, or research, plus customer journey mapping, survey design, and data visualization skills. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Experience (CX) Analyst based in the United States. The Customer Experience (CX) Analyst will help improve customer support experiences by turning feedback and operational data into actionable insights. In this full-time, remote project-based role, you will lead voice-of-customer measurement and analyze customer interactions across multiple support channels. You will identify trends, friction points, and root causes through surveys, open-text feedback, and ticket data. By building clear dashboards, mapping customer journeys, and conducting research, you will help teams understand where improvements will have the greatest impact. You will collaborate with support, product, content, and analytics teams to turn recommendations into practical changes and measure their effectiveness. The role also offers opportunities to apply AI and large language model tools to enhance research, insight generation, and self-service capabilities. \n Accountabilities Own and analyze voice-of-customer programs and experience metrics, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS), across support channels. Analyze survey responses, open-text feedback, and ticket or case data to identify trends, customer pain points, and underlying causes. Develop dashboards, reports, and visualizations that communicate the end-to-end customer support experience clearly. Map customer support journeys to identify friction and improvement opportunities across processes, tools, and content. Prioritize customer experience improvements and track recommendations through implementation, measuring their impact. Design and conduct customer research, including interviews and surveys, to understand customer needs and evaluate changes. Partner with support, product and tooling, content, and analytics teams to implement recommendations and close the customer feedback loop. Explore and apply AI and LLM tools to support open-text analysis, research synthesis, insight generation, and self-service initiatives. Requirements: At least 4 years of experience in customer experience, customer insights, analytics, research, or a related analytical role. Ability to design and conduct customer research through surveys and interviews and translate findings into actionable insights. Working knowledge of customer journey mapping and experience or service design methodologies. Familiarity with voice-of-customer approaches, experience measurement, and survey design, including CSAT, CES, and NPS. Strong analytical skills and experience working with survey data, support tickets, case data, and qualitative feedback. Ability to create clear, effective reports, dashboards, and data visualizations for operational teams and leadership. Familiarity with applying AI and large language model tools to customer experience use cases, such as feedback analysis, research synthesis, insight generation, or self-service. High school diploma or GED. Strong communication and collaboration skills, with the ability to present findings and recommendations clearly to different stakeholders. Benefits: Hourly compensation of $58–$68 USD, depending on work location, skills, experience, and other relevant factors. Medical, dental, and vision coverage. Long-term disability coverage. 401(k) retirement plan. Paid time off. Access to learning resources and professional development opportunities. Local project-based work designed to reduce or eliminate significant travel requirements. Full-time remote work arrangement. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

You would own post-sales relationships for high-value accounts, coordinating service delivery, mitigating risks, and driving customer growth and expansion. | The role requires 7+ years in customer success or account management in cloud or enterprise infrastructure, a related bachelor's degree, and strong cloud compute, networking, and storage knowledge. | Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Strategic Customer Success Manager to serve as the primary post-sales business and relationship owner for a select portfolio of our largest and most complex customers. This role is responsible for understanding customer objectives, driving measurable business outcomes, maintaining executive relationships, and ensuring alignment across contractual commitments, operational performance, and long-term growth opportunities. The ideal candidate brings strong business and technical acumen, experience managing large-scale enterprise infrastructure relationships, and the ability to navigate complex organizations with multiple executive, commercial, and technical stakeholders. Working closely with a dedicated Technical Account Manager (TAM), Sales, Service Delivery, Support, and Engineering, the Strategic CSM provides leadership, coordination, and proactive account oversight throughout the customer lifecycle. This is a highly visible role requiring demonstrated success managing significant enterprise relationships, identifying and mitigating business risks, and building trusted customer partnerships. Key Responsibilities Account Ownership: Serve as the primary post-sales business and relationship owner for a select portfolio of high-value Strategic accounts, maintaining accountability for customer engagement, account governance, business objectives, and overall relationship health. Customer Outcomes: Develop and execute customer success plans that align Vultr's services and contractual commitments with the customer's business objectives, deployment milestones, operational expectations, and measurable success outcomes. Executive Relationship Management: Build and maintain executive-level relationships (CTO, CIO, VP Engineering, Procurement, etc.), becoming a trusted advisor in infrastructure strategy. Service Delivery Coordination: Partner with Technical Account Managers (TAMs), Service Delivery, Support, and Engineering to maintain visibility into deployment milestones, service performance, contractual commitments, and operational risks, ensuring customer expectations and communications are effectively managed throughout the engagement. Growth & Expansion: Identify and develop opportunities for account growth, renewal, and expansion by understanding customer requirements, infrastructure utilization, future capacity needs, and evolving business objectives. Partner closely with Sales to advance commercial opportunities and support long-term account growth. Risk Management: Proactively identify, assess, and manage customer risks, including service performance, contractual obligations, deployment delays, utilization trends, customer satisfaction, and commercial exposure. Develop mitigation plans, coordinate cross-functional action, and escalate material risks to leadership as appropriate. Advocacy: Represent the customer’s voice internally, influencing roadmap and service improvements. QBRs / EBRs: Lead recurring business reviews and executive engagement sessions focused on service performance, contractual commitments, customer objectives, infrastructure utilization, risks, growth opportunities, and long-term strategic alignment. Strategic Account Planning: Maintain comprehensive account plans covering customer objectives, executive stakeholders, contractual commitments, current infrastructure, growth opportunities, risks, and next steps, ensuring accurate and current information is available for internal account governance. Customer Communication & Escalation Coordination: Lead customer-facing business communications during significant operational issues, partnering with TAMs, Support, Engineering, and Service Delivery to ensure timely updates, clear expectations, and appropriate leadership escalation. Qualifications 7+ years of experience in Customer Success, Account Management, or Strategic Account roles within IaaS, PaaS, Cloud, or Enterprise Infrastructure environments. Proven success managing large, complex enterprise or strategic accounts with contractual and SLA-driven obligations. Strong technical acumen across cloud compute, networking, and storage; familiarity with GPUs, VMs, and bare-metal infrastructure preferred. Exceptional communication, negotiation, and executive-presence skills. Demonstrated ability to collaborate cross-functionally with Sales, Product, Engineering, and Operations. Data-driven approach to account management, with experience evaluating customer health, infrastructure utilization, contractual commitments, service performance, and growth trends to identify risks, guide account strategy, and drive measurable outcomes. Bachelor’s degree in a related field (Business, Engineering, or Computer Science preferred), or equivalent relevant professional experience. Knowledge of AI/ML workload deployment, GPU cluster management, or cloud optimization strategies. Familiarity with Salesforce, Gainsight, or similar Customer Success platforms. Experience managing customers with large-scale infrastructure deployments, multiyear contractual commitments, complex service-level agreements, and executive governance requirements. Experience developing strategic account plans, customer success plans, and growth strategies for high-value enterprise or infrastructure customers. Compensation $130,000 - $200,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

You would design and maintain a Spring-based web application, microservices, and cloud functions while leading technical delivery and supporting database changes and production issues. | The role requires at least eight years of professional Java development with production Spring Boot experience, plus SQL, ReactJS, CI/CD, cloud deployment, and technical project leadership. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Software Developer IV based in the United States. We are seeking an experienced Senior Software Developer IV to design, develop, and support a sophisticated web application and its surrounding services and integrations. In this role, you will contribute to the evolution of a Spring-based application with a ReactJS front end, while maintaining the microservices and cloud functions that power essential business processes. You will help shape technical architecture, recommend improvements, and ensure the reliability and scalability of the platform. The position also offers opportunities to lead developers on specific projects, providing technical direction and overseeing delivery. Working closely with engineering and data teams, you will play a key role in building, deploying, and maintaining solutions across cloud environments. \n Accountabilities As a senior member of the software development team, you will take ownership of application development, technical design, integrations, and production support. Your responsibilities will include: Develop and maintain the application: Build new features, resolve defects, and support the web application through development, testing, and production release, using Spring and ReactJS. Manage microservices and integrations: Maintain and extend Java microservices and Azure Functions supporting background processes such as CRM synchronization, LinkedIn integration, email, scheduling, document parsing, and partner integrations. Contribute to architecture: Participate in technical design decisions for new services and integrations, review other developers' designs and code, and recommend upgrades to legacy services. Lead project delivery: When assigned, coordinate the work of one or more developers, break down project requirements, establish technical direction, review deliverables, and communicate progress to management. Manage build and deployment workflows: Maintain GitHub Actions pipelines, package and publish shared libraries, and support deployments to Azure across development, staging, and production environments. Collaborate with data teams: Write and review Oracle and SQL Server database changes required for application features, following established Data Services change management processes. Provide production support: Investigate and resolve production issues, document root causes, and record fixes and resolutions in the relevant tickets. Requirements The ideal candidate brings extensive Java development experience, strong technical problem-solving abilities, and the confidence to guide other developers through complex projects. Required qualifications include: At least 8 years of professional Java development experience, including production experience with Spring and Spring Boot. Proven experience designing and building REST services and system-to-system integrations. Strong SQL skills; experience with Oracle and PL/SQL is preferred. Working knowledge of ReactJS and modern JavaScript. Experience with CI/CD pipelines, preferably GitHub Actions, and cloud deployments, ideally using Microsoft Azure. Previous experience leading other developers' work on projects, including technical design and code reviews. Strong written communication skills, particularly when preparing tickets, technical designs, and release notes. Experience with staffing platforms or applicant tracking systems (ATS) is considered an advantage. Benefits The position offers opportunities to contribute to the architecture and ongoing development of a core business platform. Exposure to modern technologies and tools, including Java, Spring Boot, ReactJS, Azure Functions, Microsoft Azure, and GitHub Actions. Opportunities to take on technical leadership responsibilities and guide project delivery. Collaborative work with software engineering and data teams on application development, integrations, and infrastructure. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Develop and execute pricing and monetization strategies for Cisco's networking hardware and software, using market research and cross-functional alignment to optimize pricing models. | Requires 12+ years in pricing, revenue management, or business strategy in technology or consulting, strong financial modeling and analytics, pricing-model experience, and a postgraduate degree. | The application window is expected to close on: 01/24/2027 This position is a hybrid role working in Seattle, WA. or San Jose, CA. However, 100% remote USA candidates will also be considered. Meet the Team Join Cisco’s Pricing team—an essential part of our Product Organization—where innovation meets impact. We develop pricing strategies, drive monetization initiatives, and optimize pricing models to enable Cisco’s platformization strategy, accelerate AI offerings, and unlock cross-sell and upsell potential across our global portfolio. Your Impact We are seeking a dynamic Director of Pricing (PM) to own and advance pricing and monetization strategies for Cisco’s Networking portfolio, which spans both hardware and software solutions. In this high-impact role reporting to the Sr. Director of Pricing and Strategy, you will help shape how Cisco gains value in a constantly evolving market ensuring we lead with both innovation and discipline! Key responsibilities will include: Develop and execute pricing strategies for Cisco’s Networking products. Collaborate with cross-functional teams (product management, engineering, finance, operations, and sales) to deliver actionable pricing and packaging solutions. Conduct annual pricing reviews, competitive analysis, and market research to optimize monetization models and benchmark industry trends. Analyze customer behavior and price elasticity to refine pricing strategies. Partner with the broader team to build scalable pricing tools and capabilities. Expertise with Value based drivers and competitive pricing within the AI space. Proven track record of working with and challenging the thinking of product/sales organizations on initiatives related to product/solutions monetization and commercialization. Driving alignment with senior leadership across finance, product, renewal strategy and sales Minimum Qualifications: 12+ years experience in pricing strategy, revenue management, or business strategy, product management, ideally within technology, Networking, SaaS, or consulting firms. Experience with hardware, software, and services pricing models (e.g., subscription, consumption-based, perpetual licensing). Experience with data analytics, financial modeling, and pricing elasticity methodologies. Experience leading cross-functional critical initiatives and influencing senior stakeholders. Experience with pricing and analytical tools Preferred Qualifications: MBA or equivalent experience in business strategy, finance, or economics Previous experience at a management consulting firm Previous experience with AI SaaS, security and Infrastructure Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $233,900.00 to $330,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $233,900.00 - $380,000.00 Non-Metro New York state & Washington state: $220,900.00 - $344,300.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Provide legal-team operational and paralegal support across contract management, litigation coordination, legal spend oversight, process improvement, and legal technology implementation. | Requires a bachelor's degree, at least five years in a corporate legal department or law firm, Microsoft Office proficiency, and experience with contract lifecycle management or e-billing platforms. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Specialist – Legal Operations based in the United States. As a Lead Specialist in Legal Operations, you will provide essential operational and paralegal support to an in-house legal team, contributing to commercial, litigation, and business matters. You will play a key role in streamlining contract management, coordinating legal proceedings, overseeing external counsel billing, and maintaining critical legal documentation. Working closely with attorneys and cross-functional stakeholders, you will help ensure efficient legal processes, effective budget management, and strong compliance practices. You will also drive continuous improvement initiatives using lean methodologies and support the adoption of modern legal technology solutions, including AI-enabled tools. This position offers the opportunity to contribute to complex projects within a global industrial and renewable energy environment. If you are detail-oriented, proactive, and passionate about operational excellence, this role provides an opportunity to make a meaningful impact. \n Accountabilities: Commercial Contract Support: Conduct initial reviews of commercial agreements, including supply, service, and vendor contracts, against approved templates and legal playbooks. Prepare issue lists and proposed redlines for attorney review while coordinating contract intake, approvals, and execution. Litigation and Case Management: Coordinate with litigation counsel on legal holds, discovery processes, case documentation, matter budgets, and key deadlines. Monitor case progress and ensure accurate tracking of legal activities and deliverables. Outside Counsel and Legal Spend Management: Prepare engagement letters, manage electronic billing workflows and accruals, and produce legal spend reports and budget-to-actual analyses. Monitor external legal expenses, identify cost-saving opportunities, and resolve billing discrepancies, invoice disputes, appeals, and exceptions to billing guidelines. Support the onboarding of law firms and legal service providers. Government Contract Support: Assist with the review of federal, state, and municipal procurement solicitations, prime contracts, and subcontracts. Monitor contractual flow-down clauses, certifications, and compliance obligations, including FAR/DFARS requirements, Buy American provisions, domestic content rules, and SAM registration. Contract Templates and Knowledge Management: Maintain and update contract template libraries, playbooks, fallback manuals, and related documentation. Coordinate periodic reviews with legal counsel, ensure appropriate version control, and develop practical guidance and training materials for business users. Legal Operations and Process Improvement: Apply lean methodologies, including value stream mapping, standard work, Kaizen, and structured problem-solving techniques, to improve legal workflows and operational efficiency. Support the implementation and optimization of contract lifecycle management, matter management, e-billing, and AI-enabled legal technology platforms. Team Coordination and Administrative Support: Organize legal team meetings, prepare agendas, monitor action items, and coordinate recurring operational activities. Arrange meeting venues, support team events, and assist with travel arrangements when needed. General Legal and Compliance Support: Assist with compliance, corporate governance, and entity management activities. Triage internal business requests and direct them to the appropriate legal professionals while contributing to special projects and other operational priorities. Requirements: Bachelor's degree or an equivalent combination of education and relevant professional experience. At least 5 years of experience as a paralegal, contract specialist, legal operations professional, or in a similar position within a corporate legal department or law firm. Working knowledge of commercial contract terms, contract review procedures, and litigation processes. Excellent organizational and time-management skills, with the ability to manage multiple projects, competing priorities, and strict deadlines. Strong written and verbal communication skills, including the ability to collaborate effectively with legal professionals and business stakeholders. High attention to detail, sound professional judgment, and the ability to recognize when complex matters require escalation. Strong analytical and reporting capabilities, particularly for legal spend monitoring, matter management, and operational performance. Discretion and integrity when handling confidential, sensitive, and legally privileged information. A collaborative and adaptable approach, with the ability to work effectively across legal, commercial, finance, and project teams. A continuous improvement mindset and the ability to embrace organizational change and new technologies. Advanced proficiency in Microsoft Word, particularly redlining, Track Changes, and document comparison. Strong Microsoft Excel skills, including pivot tables, lookups, and data analysis for legal spend and matter reporting. Proficiency in Microsoft PowerPoint for preparing presentations, dashboards, and management reports, as well as Microsoft Outlook, Teams, and SharePoint for communication and document management. Familiarity with Adobe Acrobat and electronic signature platforms such as DocuSign. Experience with contract lifecycle management, matter management, e-billing, and AI-enabled legal technology platforms is highly desirable. Lean or Six Sigma training or certification is considered an asset. Previous experience in the energy, manufacturing, or industrial sectors, particularly renewable energy or wind power, is preferred. Familiarity with government contracting, including FAR/DFARS regulations and federal, state, or municipal procurement processes, is an advantage. Experience supporting global operations or multi-jurisdictional legal matters is beneficial. Must be legally authorized to work in the United States. Benefits: Competitive annual salary: Base salary ranging from $94,700 to $157,700, depending on experience, education, skills, and geographic location. Certain locations may qualify for a geographic salary differential of 110%, 120%, or 130%. Annual performance bonus: Eligibility for a discretionary annual bonus. Comprehensive healthcare: Medical, dental, vision, and prescription drug coverage. Health and wellbeing support: Access to a 24/7 nurse-based health coaching resource and confidential Employee Assistance Program (EAP), including counseling and referral services. Retirement savings: Access to a tax-advantaged 401(k) retirement plan with company matching and additional employer retirement contributions. Financial planning: Access to financial education resources and professional retirement planning consultants. Paid time off: 12 paid holidays and permissive time off. Family support: Paid parental leave and adoption assistance. Financial protection: Life insurance and disability benefits. Professional development: Tuition assistance and opportunities to expand your skills and advance your career. Remote flexibility: Fully remote working arrangement within the United States. Meaningful impact: Opportunity to contribute to legal operations supporting global energy innovation and the transition toward a lower-carbon future. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

You would lead cross-enterprise projects to identify root causes, improve operational effectiveness, and inform decisions through complex data analysis. | The role requires a bachelor's degree, at least three years in healthcare operations, process improvement, or business transformation, and experience leading complex cross-functional initiatives. | Become a part of our caring community The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on the remediation of identified issues from the Resolution team Root Cause Engine hub to resolve member and provider abrasion points of a diverse scope. You will report to the Director, Strategy Advancement. As the Consumer Experience Lead you will: Lead cross-enterprise strategic and operational projects that solve root cause issues and improve performance, organizational effectiveness, and execution. Analyze complex issues to identify root causes, uncover improvement opportunities, and recommend sustainable solutions. Build relationships, influence decision-making at all levels, and communicate recommendations. Manage escalations, resolve issues, and accountability for commitments, deliverables, and action items across teams. Strengthen operations through documentation, guides, self-service resources, process optimization, and decision-support materials for leadership. Use your skills to make an impact Required Qualifications Bachelor's degree 3 or more years of experience in Healthcare Operations strategy, quality, risk, process improvement, or business transformation 3 or more years leading complex, cross-functional initiatives, including work involving business areas, competing priorities, dependencies, and senior level stakeholders 3 or more years of years of experience leading through influence, building understanding among business and operational partners, navigating complex or sensitive discussions, and ensuring clear ownership of decisions and outcomes across function Strong analytical skills and demonstrated experience conducting root-cause and causal analysis using evidence, quantitative and qualitative data, interviews, process reviews, and hypothesis testing. Live in EST or CST time zone Preferred Qualifications Demonstrated experience translating findings into remediation strategies, corrective actions, and measurable implementation plans at scale. Experience with operational excellence, root cause methodologies (five why's, fishbone, fault tree analysis, causal factor charting, CAPA) or business transformation efforts) Executive leadership experience with strong communication strategy skills Bachelor's degree in business, healthcare administration, operations, analytics, l engineering, organizational leadership, or a related field. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.