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Design the operating cadence for product, engineering, and cloud operations while delivering cross-functional programs, standardizing processes, managing compliance initiatives, and supporting the business unit general manager. | Requires 7–10+ years in product or engineering operations, cloud platform delivery, Jira and incident management proficiency, and familiarity with SOC 2 or FedRAMP. | Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! While our company operates remotely, our current hiring strategy is focused on building talent communities in Atlanta, Dallas, Phoenix, Salt Lake City, Eden Prairie, and the New York–New Jersey–Connecticut tri-state area. Own the operating system for SDX Product, Engineering, and Cloud Operations. Drive predictable delivery, reliability, compliance, and unit economics. Standardize processes, tooling, and reporting. Provide operational support to the Business Unit General Manager. WHAT YOU'LL DO Design and run the operating cadence (OKRs, MBRs/QBRs, roadmap health, RAID). Lead cross-functional program delivery for platform, cloud, and AI initiatives. Establish SRE practices: SLO/SLI tracking, incident command, PIRs, and runbooks. Build follow-the-sun on-call and after-hours response coverage. Standardize ticketing in Jira: intake, SLAs, routing, escalation, and product-wide flow. Drive and manage compliance and certification initiatives (e.g., SOC 2, ISO 27001, TX-RAMP, FedRAMP). Stand up exec-ready dashboards; publish DORA, SLO, ticket, and COGS-per-tenant metrics. Partner with Product Security and DevSecOps to implement controls and secure SDLC tooling. Improve customer transparency: status pages, upgrade notices, knowledge base, and self-service. Prioritize Cloud/SRE backlog; automate monitoring/agent deployment; maintain environment hygiene. Support the BU GM with operating plans, QBR packs, forecasts, and vendor SOWs. Manage vendors and partners, including cloud programs and funding opportunities. Coach teams on process adoption; deliver training and change management. QUALIFICATIONS 7–10+ years in product/engineering operations, program management, or PMO leadership. Proven delivery across cloud platforms (AWS/Azure) and modern product development (Scrum/Kanban). Hands‑on with Jira/Confluence, observability stacks and BI tools (e.g., PowerBI). Incident management experience; comfortable defining SLOs and running PIRs. Familiarity with security and compliance frameworks (e.g., SOC 2, ISO 27001; TX‑RAMP/FedRAMP a plus). Clear communicator; strong stakeholder management across executives and technical teams Compensation: 140,000 USD - 170,000 USD Ready to join us? At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes: Health, dental, and vision coverage as of hire Immediate enrollment in 401(k), HSA, and FSA plans Flexible PTO policy Tuition and personal enrichment reimbursement Option to enroll in ID Theft Protection Program At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job. Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

Oversee third-party billing vendor performance and relationships, coordinating offshore teams with internal stakeholders to improve service quality and operational efficiency. | Requires at least three years of healthcare revenue cycle management experience and experience coordinating offshore or third-party teams; an associate or bachelor's degree is preferred. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an RCM Vendor Operations Manager based in the United States. The RCM Vendor Operations Manager will oversee the relationships, productivity, and performance of third-party billing vendors supporting healthcare revenue cycle management operations. Acting as the primary liaison between vendor partners and internal teams, you will drive accountability, service quality, and operational efficiency across outsourced billing functions. You will coordinate large offshore teams across multiple business process outsourcing (BPO) partners, monitoring production, quality, staffing, and productivity. The role also focuses on strengthening processes, improving collections, reducing billing errors, and ensuring compliance with healthcare industry standards. Working closely with vendor leadership and internal Operations, IT, and other stakeholders, you will turn performance data into practical improvements. This is an opportunity to make a direct impact on billing outcomes and service delivery for healthcare provider clients in a distributed, remote environment. \n Accountabilities Offshore Team Management: Serve as the primary point of contact for third-party billing vendors, building effective working relationships and maintaining clear communication. Coordinate large offshore teams across multiple BPO vendors, monitor daily production output, quality metrics, and productivity, and work with offshore team leads on staffing, scheduling, and resource allocation. Facilitate communication between onshore operations and offshore teams, and conduct regular vendor business reviews to identify opportunities for improvement. Process Improvement and Training: Develop and maintain standard operating procedures (SOPs) for offshore operations. Lead initiatives to improve efficiency and accuracy, reduce errors, and strengthen collections. Translate vendor performance data into actionable recommendations, coordinate training on new features, system updates, and best practices, and ensure offshore teams remain current with RCM standards and regulatory changes. Support knowledge transfer and change management while identifying and mitigating operational risks that could affect billing accuracy or timeliness. Vendor Coordination and Support: Contribute to vendor selection, contracting, and long-term sourcing strategy. Maintain operational relationships with existing BPO vendor management teams, escalate issues, and coordinate resolutions with vendor leadership. Support the Operations Manager with vendor performance data and insights, collaborate with IT on system access, permissions, and technical support, and assist with onboarding new vendor processes and team members. Act as the escalation point for vendor-related issues that affect client billing outcomes. Requirements Associate's or bachelor's degree in Healthcare Administration, Business, Finance, or a related field preferred. At least 3 years of healthcare revenue cycle management (RCM) experience, including billing, coding, collections, or related functions. Experience working with or coordinating offshore teams and third-party vendors; direct employee management experience is not required. Strong understanding of healthcare revenue cycle processes, performance metrics, and industry standards. Familiarity with electronic health record (EHR) and practice management (PM) systems, claims clearinghouses, and payer rules and regulations. Experience with DrChrono is an advantage. Analytical skills, including the ability to interpret operational performance data, identify trends, and recommend improvements. Strong communication and problem-solving skills, particularly when managing remote and offshore relationships. Proficiency in Microsoft Office, especially Excel. Self-motivated and able to work independently in a remote environment. Process improvement and training experience preferred. Healthcare billing or coding certification, such as CPC, CCS, or equivalent, preferred. Must be eligible to work in the United States without employer sponsorship. Benefits Target annual base compensation of $60,000–$70,000 USD in most US locations. Final offers may vary based on location, local market conditions, experience, and expertise. Flexible work arrangements, with the option to work remotely, in-office, or in a hybrid setup within the country of employment. Health and wellness benefits available from day one. Annual wellness stipend. 401(k) plan with up to a 4% employer match and immediate vesting. Flexible and generous flexible time off (FTO). Employee Stock Purchase Program. Continued investment in professional development. Potential travel to the Denver headquarters or other North American office locations. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Oversee bookings, ARR, and revenue accuracy from closed-won deals through billing, managing CPQ quote structures and controls against revenue leakage. | Requires a bachelor's degree and at least 8 years in Revenue Operations, Sales Operations, or Finance at a subscription-based business, plus Salesforce, CPQ, NetSuite, ARR, and revenue-recognition expertise. | HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Revenue Operations Manager is the single accountable owner of bookings, ARR, and revenue integrity from closed-won through release to Billing. Hundreds of new and renewal deals close each month, and this role is the independent check before they flow into billing, the ARR rollforward, and revenue reporting. The role also owns how quotes are structured in CPQ, in partnership with Business Operations, so that errors are fixed at the source instead of caught one deal at a time. Reporting to the VP, Revenue, the Revenue Operations Manager works daily with the Pricing Principal, Business Operations, Sales, Customer Success, Billing, and Finance. That proximity builds real fluency across the quote-to-cash stack (Salesforce, CPQ, NetSuite) and judgment on how deals are structured, how pricing decisions get made, and where revenue leakage actually starts. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n Essential Job Duties Closed-Won Review & Order Integrity Review every new-business opportunity and every renewal that fails automated checks before it is marked final, validating compliance with rules of engagement, discount approval tiers, and contract terms. Pass, return, or escalate each deal with the specific reason, targeting same-business-day turnaround, including quarter end. Confirm that non-standard pricing carries the required approval; escalate nonstandard terms and rev rec questions to Finance Leadership. Release validated orders to Billing in NetSuite and serve as the point of contact for order questions. CPQ Quote Structure Own the standards for how quotes are structured in CPQ (products, terms, ramps, add-on lines, and subscription versus usage components) so they map cleanly to ARR classifications and to Billing. Partner with Business Operations to turn those standards into CPQ configuration, templates, and validation rules, and test changes before release. Use review findings and Billing corrections to identify structural causes of quote errors and drive fixes. ARR Roll forward Integrity Ensure bookings are classified correctly (new, renewal, expansion, contraction, churn) and flow into the ARR rollforward, with consistent treatment of multi-year deals and ramps. Track closed-won deals through implementation go-live so bookings not yet generating revenue are visible and tie to billing start. Reconcile bookings and ARR to NetSuite billing and finance reporting each month, and investigate variances. Support month-end and quarter-end close and audit requests. Controls, Enablement & Automation Turn recurring errors reported by Billing (credit memos, disputes, and invoice corrections) into new controls and validation rules. Maintain the closed-won checklist, rules of engagement documentation, and process runbooks, and automate objective checks with Business Operations over time. Train AMs, CSMs, and sales leadership on quoting and closed-won requirements in partnership with Sales Enablement, and report monthly on review volume, return rate, turnaround time, and post-close error rates. Act as the QA layer on AI-generated outputs, flagging anomalies, edge cases, and failure modes before they reach stakeholders. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Education: Bachelor's degree in Business, Analytics, Finance, or a related field. Experience: 8+ years in Revenue Operations, Sales Operations, billing, or finance at a subscription business, including experience with subscription plus usage revenue and a mix of 12-month and multi-year contracts. Experience: Hands-on Salesforce and CPQ experience, including quote and product structure, reporting, validation logic, and approval flows. Skills: Working knowledge of ARR mechanics, revenue recognition basics (ASC 606), and order-to-cash. Skills: High judgment in ambiguous situations; able to distinguish what to resolve independently versus what to escalate. Skills: Able to say no to sales and customer success leaders and explain why. Skills: Detail-oriented, comfortable with volume, and able to document process clearly. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. Reaches for AI tools (Claude, ChatGPT, Copilot) to draft reports, clean data, or prototype solutions before building manually; production coding is not required, but you should be the person who tries the AI approach first. Preferred Qualifications NetSuite experience. PE-backed or high-growth SaaS environment experience. Healthcare technology, Medicaid, or home and community-based care domain knowledge. Exceptional cross-functional communication: effective with sales reps, CS, Finance, Billing, and Business Operations without losing context between audiences. \n The base salary range for this US-based, full-time, and exempt position is $125,000 - $145,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

You would manage operational execution and launches for TPA and employer partnerships, coordinate cross-functional teams, track partnership KPIs, and maintain CRM processes. | The role seeks 1–3 years in an early-stage startup or consulting environment, strong project management and communication, and proficiency with AI tools, CRM systems, and data analysis. | Partnerships Operations Manager Team: TPA & Employer Partnerships (Operations) Location: Los Angeles or Austin preferred // Hybrid About Truemed Our mission is to reverse chronic illness back to 1970s levels and make Americans healthy again. We will do this by shifting hundreds of billions of dollars away from our current broken healthcare system, and towards effective lifestyle interventions and prevention. Today's healthcare system spends less than 3% of the $4.3T in annual spending on prevention. This has to change. Today, 95% of all medical costs go to treating illness. Our goal is to empower people to invest in healthy habits today rather than treating illness in the future. We do this by supporting these 5 habits that research shows are tied to significantly improved health outcomes: Eating healthy food Getting an adequate quantity and quality of sleep Increasing movement and exercise and reducing sedentary behavior Reducing chronic stress Increasing sunlight and minimizing environmental toxins Truemed enables patients to use pretax HSA/FSA funds to buy healthy food, exercise equipment, and supplements. We support brands like Peloton, Eight Sleep, Momentous, and hundreds of others. We're building the infrastructure that allows health and wellness merchants to accept the $150+ billion tied up in HSA and FSA accounts. By allowing consumers to spend these pre-tax dollars on goods that make them healthier, we'll incentivize consumers to invest in their health and begin to reverse the explosion in chronic illness that's plagued the US for the last 50 years. Why This Role Matters Third-party administrators (TPAs) and employers control how millions of Americans access their HSA/FSA dollars. Truemed's partnerships with them are one of the fastest-growing parts of our business. As the partnership footprint grows, execution is the difference between a signed deal and a partnership that actually drives impact. This role makes sure nothing falls through the cracks. You'll sit at the center of the partnerships team, turning strategy into shipped projects and giving the team the leverage to move faster in a market that's ready for Truemed. About the Role This role owns project management and operational execution across Truemed's TPA and employer partnerships, from post-signature launches to cross-functional initiatives. You'll work directly with the Head of TPA Partnerships and the Partner Success team, and partner with Marketing, Clinical Ops, Customer Success, and Product to keep work moving. It's a generalist role for someone who loves bringing order to fast-moving work and getting things done. The scope will grow as you do. What You'll Do Own project management across partnership initiatives: build plans, set timelines, assign owners, and drive next steps to completion. Lead post-signature execution for new partners, including implementation checklists and integration launches, and go-live coordination. Prepare the team for partner and prospect meetings, and own follow-ups so next steps never stall. Coordinate major initiatives like QBRs, partner advisory board meetings, open enrollment campaigns, and industry conferences. Manage partner-facing collateral, including organizing materials, managing revisions, and keeping assets current. Build and maintain the team's systems, CRM hygiene, and documentation so information is easy to find and always up to date. Track partnership KPIs, analyze performance, and build clear reporting and presentations for business reviews. What Success Looks Like First 90 days: You're fluent in the TPA and HSA/FSA ecosystem and own your first set of projects end to end. 6–12 months: You're the trusted owner for partner launches and cross-functional initiatives, and projects ship on time. Ongoing: The team runs on clear processes and one organized source of truth. Follow-ups happen and next steps keep moving. Who You Are Mission-driven: You are passionate about putting metabolic habits at the center of health and motivated by Truemed's goal of reversing chronic illness. An executor: You get things done. You bring structure to ambiguity, sweat the details, and close loops without being asked. Intellectually curious: You learn quickly, absorb new information readily, and understand your own strengths and limitations, knowing when to act independently and when to ask for help. A critical thinker: You thrive in ambiguity, orient quickly to objectives, and never accept "because I was told to" as a sufficient reason to do something that doesn't make sense. Proactive: You act without being asked, bring new ideas to the table, and create opportunities rather than wait for them. Adaptable: You stay focused on the mission rather than being right, respond constructively to setbacks and feedback, and adjust quickly when priorities shift. Open to feedback: You receive criticism calmly with a continuous-improvement mindset, and you give feedback candidly in service of the right outcome for the mission. A clear communicator: You write and speak with clarity and persuasion, internally and with partners. AI-forward: You use tools like Claude and ChatGPT every day to work faster and smarter. Hungry: You have a strong work ethic, take ownership of outcomes, and are excited to have a direct impact on company growth. Qualifications 1–3 years of experience at an early-stage startup or in consulting. Strong project management and execution skills, with a track record of running several projects at once and delivering on time. Fluency with AI tools such as Claude and ChatGPT. Strong written and verbal communication skills. Proficiency in data analysis and in building clear presentations. CRM experience (e.g., HubSpot, Salesforce). Strong work ethic, with the ability to thrive in a fast-paced environment. Familiarity with health benefits, HSA/FSA, or fintech is a plus. Compensation and Benefits Comp and equity in the top decile for Series A startups Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions 401(k) Unlimited PTO L&D Stipend 2x/year company offsites and 2x/year team offsite Location Los Angeles or Austin preferred // Hybrid

Lead retention teams and programs to prevent churn, improve customer engagement, and drive adoption and value realization in customers’ first 90 days. | Requires 12+ years in SaaS with proven revenue-retention results and at least five years managing managers and leading large teams. | About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We're proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts Who You Are: You are a customer-obsessed retention leader who thrives at the intersection of customer experience, success, support, and operations. You excel at building high-performing teams that don’t just solve problems, they prevent them. You bring deep expertise in customer lifecycle management, churn prevention, early adoption, and de-escalation. You know how to develop managers, scale programs, and use customer insights to drive measurable improvements in retention, NRR, and product adoption. You are energized by helping customers find value quickly and by creating an environment where teams feel empowered, accountable, and proud of the experience they deliver. As the Director,Customer Retention, you will lead and evolve HighLevel’s retention engine across early adoption, de-escalation, frontline care, and customer value realization. You will partner closely with cross-functional teams to ensure customers achieve success in their first 90 days — the most critical driver of long-term retention. You thrive in high-growth environments, take ownership of customer outcomes, and operate with a balanced mindset of strategy, operational excellence, and people leadership. \n What You’ll Be Doing: Retention Leadership & Strategy Lead and oversee 3 Customer Care/Retention teams (40+ members) focused on proactive resolution, engagement, and churn prevention. Rebuild the org from "Customer Care” into a Retention & De-Escalation Center designed to protect revenue and reduce churn at scale Create and operationalize retention frameworks that eliminate friction, close expectation gaps, and accelerate adoption. Early Adoption & Customer Health Drive early activation, onboarding success, and value realization across the first 90 days, the period most correlated with long-term retention. Identify customer-risk patterns early and design playbooks that trigger proactive outreach before churn happens. Ensure the team is skilled and certified in all onboarding SOPs, including KO Calls and Implementation Calls. Cross-Functional Collaboration Partner with Customer Success, Account Management, Support, Product, and Marketing to create a seamless, retention-driven customer journey. Translate frontline insights into product improvements, experience fixes, and revenue-impacting initiatives. Influence product roadmap decisions through customer insights, patterns, and root-cause analysis from frontline interactions. Operational Excellence Own and run a revenue-retention operating model with clear KPIs tied to gross retention, save rate, activation milestones, and churn attribution Own and improve the metrics that matter, including: Net Revenue Retention Early adoption rates Escalation deflection Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention Standardize SOPs, documentation, and workflows that allow retention operations to scale efficiently. Implement forecasting discipline for churn and saves, improving visibility of revenue risk and enabling proactive interventions Champion automation and process innovations that reduce manual effort and improve customer outcomes. Leadership & People Development Lead, coach, and develop frontline managers and team leads — building a leadership bench that can scale with the org. Foster a culture of high accountability, continuous improvement, and customer-centric problem solving. Own capacity planning, staffing forecasts, and headcount alignment to support organizational growth. What You’ll Bring: 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation). 5+ years managing managers, with proven success leading large teams of 20+ people. Demonstrated ability to transform reactive support or care teams into proactive, retention-driven organizations. Expert at turning reactive support environments into proactive revenue-saving teams, with measurable reductions in involuntary and voluntary churn Strong commercial mindset — understands plan mix, cohort behavior, discount impact, and how customer experience directly influences revenue outcomes. Deep fluency in early lifecycle metrics (activation, onboarding milestones, first-value attainment) and how these correlate to long-term retention and expansion. Proven experience building de-escalation frameworks, early adoption programs, or churn reduction initiatives with measurable results. Strong operational mindset with expertise in SOP development, process improvement, and scaling through systems and tooling. Exceptional coaching ability — you build leaders who build strong teams. Strong collaboration and stakeholder management skills across product, marketing, success, support, and operations. Highly analytical, data-driven, and able to translate insights into actionable strategies. Positive, resilient, and passionate about helping customers achieve long-term success. Experience/Education/Certifications Required: Bachelor’s degree in Business, Communications, Management, or a related field (or equivalent practical experience). MBA or advanced degree preferred but not required. \n The salary range for this position is $160000- $195000 annually (Bonus Pay included). EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We encourage you to review our Privacy Policy before submitting your application. #LI-Remote #LI-SP1

You would lead the EW and sensing product portfolio strategy, roadmap, business performance, and team while coordinating product development and commercialization with technical and defense partners. | The role requires 13+ years of experience, including 5+ years in product management and 2+ years in EW, tactical communications, or RF sensing, plus a technical degree and defense-related expertise. | Job Description Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of ? THE OPPORTUNITY Silvus is seeking a Director of Product Management - Electronic Warfare (EW) who will report to the Director of Product Management on the Product team. The successful individual in this role will own the overall business performance, multi-year product strategy, and lifecycle execution of our EW, Sensing, and Distributed Effects portfolio. This position is located at Silvus Technologies Engineering and R&D Office in Irvine, CA, near the vibrant Irvine Spectrum and is on a hybrid schedule: onsite, Monday through Thursday, at our Irvine office and Fridays are remote/work-from-home. Visits may be needed to Los Angeles HQ as needed to collaborate with the broader Engineering team and other teams. This position is also eligible for 100% remote work depending on location for candidates based in the US, with a willingness to travel up to 25-50% of the time to Silvus office locations and customer meetings. This role owns the What & Why (business view) of our EW & Sensing product family. You will lead and mentor a high-performing team of Technical Product Managers (TPMs) who drive the technical execution (How & When), engineering backlogs, and hardware/software New Product Introductions (NPI). You will bridge the commercial, tactical, and operational domains1artnering closely with DoD program offices, leadership, Sales, Business Development, Engineering, and Finance to translate defense operational requirements into profitable, scalable market offerings. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. ROLE AND RESPONSIBILITIES Product Line Strategy & 2-to-3 Year Roadmap • EW Portfolio Strategy: Define and drive the EW portfolio strategy across hardware and software components, software feature packaging, and user experience. • Multi-Year Roadmap Ownership: Direct and maintain the comprehensive 2-to-3-year product roadmap for all Silvus-developed EW products, embedded sensing applications, and integrated solutions across Silvus and the greater Motorola Solutions family. • Market & Program Positioning: Define differentiated product positioning that enables Silvus to win strategic EW & Sensing programs directly and through key platform, prime, and systems-integration partners. • Requirements & Concept Definition: Synthesize defense industry trends, emerging threats, and warfighter feedback into high-impact Market Requirements Documents (MRDs) and product charters. • Portfolio Investment Prioritization: Evaluate competing market opportunities, customer requirements, technology investments, and internal R&D initiatives. Recommend investment priorities based on strategic fit, market potential, competitive differentiation, platform leverage, engineering capacity, and expected return. Business Performance & Business Case Execution• Business Performance: Own the business plan and performance of the EW & Sensing portfolio, including revenue, gross margin, adoption, competitive position, and lifecycle performance. Partner with Finance, Sales, Engineering, and Operations to identify and execute corrective actions when portfolio performance deviates from plan. • Margin Performance & Cost Targets: Own gross margin targets by collaborating with Operations, Supply Chain, and Engineering to set target Bill of Materials (BOM) costs, drive down manufacturing expenses, and execute cost-performance trade-offs. • Business Case Modeling: Author and present rigorous business cases1ncluding 3-to-5 year hardware/software revenue projections, R&D return-on-investment (ROI), TAM/SAM calculations, and CapEx/OpEx justifications1or every new platform and major feature. • Software Monetization: Architect software licensing tiers, advanced feature monetization models, firmware upgrades, and recurring revenue packages for EW capabilities. • Post-Launch Performance Tracking: Measure post-launch portfolio performance relative to business plan, initiate corrective product actions or lifecycle sunset/EOL decisions as required. Market Positioning, Competitive Intelligence & Go-To-Market Leadership• Go-To-Market Alignment: Partner with the Go-To-Market PM, Product Marketing, Applications Engineering, and Sales to build winning commercialization plans, competitive kill-sheets, pricing matrices, and sales enablement collateral. • Portfolio Positioning: Drive hardware and integrated solution positioning strategies to capture market share from legacy defense primes and out-innovate emerging tactical wireless competitors. • Competitive Intelligence: Develop and maintain a comprehensive, dynamic intelligence matrix detailing competitors, emerging threat vectors, EW/sensing technology developments, and adjacent defense market entry points. People Leadership & Cross-Functional Orchestration• Lead & Mentor TPMs: Provide strategic direction, prioritization guidelines, and coaching to dedicated Technical Product Managers (TPMs) executing across tactical NPI, Jira backlogs, and engineering cadences (Sensing, and Integrated Solutions). • Requirements & Backlog Alignment: Translate customer insights into structured Market Requirements Documents (MRDs) and work with TPMs to ensure engineering priorities align with business strategy. • Portfolio-to-Product Translation: Partner with Product Managers to translate portfolio strategy and market requirements into clearly defined product initiatives, ensuring individual product development efforts remain aligned with the broader EW & Sensing strategy. • Partner & Acquisition Integration: Steer strategic inter-company roadmap alignment to deliver unified, turnkey EW sensing solutions. • Concept to Commercialization: Drive hardware and software products from prototype and concept stages into scalable, sellable, and operationally viable solutions. • Travel Requirements 6 Ability to travel 25-50% of the time to Silvus office locations and customer meetings. • Perform other related duties of which the above are representative. REQUIRED QUALIFICATIONS • Bachelors degree in Electrical Engineering, Computer Science, RF Engineering, or a highly related technical discipline. • Minimum of 13 years of professional experience, including 5+ years of progressive product management experience, with at least 2 years dedicated to Electronic Warfare (EW), tactical communications, or RF sensing. • Hands-on experience with Electronic Warfare (EW), passive sensing, signal collection (DF/AOA), spectrum monitoring, tactical ISR architectures, or electromagnetic waveform technologies. • Proven experience managing, leading, or mentoring technical professionals (TPMs, Systems Engineers, or Technical Marketing Engineers). • Demonstrated mastery in building comprehensive financial models, multi-year business cases, pricing strategies, and gross margin optimization for hardware and software systems. • Strong understanding of defense acquisition cycles, user needs discovery, and product-market fit challenges in defense. • Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire. • Must be a U.S. Citizen due to clients under U.S. government contracts. • All employment is contingent upon the successful clearance of a background check and drug test. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES • Master's degree in Engineering, Computer Science, or an MBA from an accredited institution. • Deep experience running formal phase-gate NPI lifecycles, product management frameworks, and lifecycle EOL strategies. • Experience with RF signal detection, geolocation or jamming/anti-jam systems. • Experience with Mesh networking / MANET systems. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS • Office environment. • Trade shows. • Outdoor environment for demonstrations. • Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field. • While performing the duties of this job, the employee is required to do the following: • Lift equipment up to 50 lbs. for the set-up of demonstrations and testing. • Walking/Moving in the labs. COMPENSATION: $220,000 - $265,000 / annually #silvuscareers Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements• Bachelors degree in Electrical Engineering, Computer Science, RF Engineering, or a highly related technical discipline. • Minimum of 13 years of professional experience, including 5+ years of progressive product management experience, with at least 2 years dedicated to Electronic Warfare (EW), tactical communications, or RF sensing. • Must be a U.S. Citizen due to clients under U.S. government contracts. • All employment is contingent upon the successful clearance of a background check and drug test. Travel Requirements25-50% Relocation ProvidedDomestic Position TypeExperienced Referral Payment PlanYes Our U.S.Benefitsinclude: • Incentive Bonus Plans • Medical, Dental, Visionbenefits • 401K with Company Match • 10 Paid Holidays • GenerousPaidTime Off Packages • Employee Stock Purchase Plan • PaidParental & Family Leave • and more!

Lead the strategy, modernization, and evolution of a customer portal by defining its product vision and roadmap and guiding cross-functional teams to deliver secure, intuitive digital experiences. | Requires a bachelor's degree and 10+ years of progressive digital product management or related experience, including large-scale transformation and regulated-industry expertise. | Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your role at Vantive The Associate Director, Product Management will lead the strategy, modernization, and ongoing evolution of the customer portal as a scalable digital product. This role is accountable for defining the product vision and roadmap, translating customer and business needs into prioritized outcomes, and guiding a cross-functional product team from discovery through delivery, adoption, measurement, and continuous improvement. The role serves as the voice of the customer and connects Digital Product Management, Engineering, UX, Commercial, Customer Success, Operations, Legal, Privacy, Security, Quality, and other partners to create a coherent, secure, and intuitive portal experience. What you’ll be doing Product Vision, Strategy, and Roadmap Define and communicate the customer portal product vision, modernization strategy, value proposition, and multi-horizon roadmap in alignment with customer needs, enterprise priorities, and platform direction. Own product outcomes and lifecycle priorities across discovery, modernization, migration, launch, adoption, optimization, and sustainment. Identify and prioritize opportunities to simplify customer journeys, improve self-service, reduce friction, and create a consistent experience across portal capabilities and touchpoints. Develop business cases, value hypotheses, financial assumptions, and decision frameworks that support investment, sequencing, capacity, and long-range planning. Maintain a clear view of scope boundaries, dependencies, risks, trade-offs, and decisions, ensuring stakeholders understand what is being prioritized and why. Customer Experience and Discovery Serve as the voice of the customer, grounding decisions in customer research, journey insights, usage data, service feedback, market needs, and operational realities. Lead discovery with UX, research, analytics, Commercial, Customer Success, and regional partners to define problem statements, target users, desired outcomes, and measurable success criteria. Champion an accessible, intuitive, and consistent portal experience, with appropriate consideration for localization, market variation, and diverse customer workflows. Validate product concepts and assumptions with customers and internal users before significant investment, and incorporate learning into roadmap and release decisions. Ensure modernization efforts address both the visible customer experience and the underlying process, content, data, and support model required to sustain it. Cross-Functional Product Leadership and Delivery Lead and guide the core product team across the customer portal value stream, partnering closely with the Product Owner, Engineering Lead, UX, Architecture, PMO, and functional stakeholders. Own the “what” and “why” for the product, while partnering with the Product Owner and technical team on solution shaping, decomposition, sequencing, and execution feasibility. Author and sponsor epics, and ensure epics and features are ready enough for planning with a clear problem statement, intended outcome, scope, value, dependencies, and business acceptance criteria. Participate in product and agile operating rhythms, including discovery, backlog refinement, sprint planning, reviews, retrospectives, program increment planning, and daily ceremonies as needed. Make timely priority and trade-off decisions, remove ambiguity, help unblock progress, and provide one coherent direction to the delivery team. Coordinate across adjacent products, shared platforms, content owners, identity and access services, data teams, and enterprise systems to manage dependencies and avoid fragmented customer experiences. Modernization, Migration, and Operational Readiness Define the phased modernization and migration approach, balancing customer value, technical risk, regulatory obligations, operational continuity, and speed to learning. Partner with technical leaders to shape platform capabilities that are scalable, maintainable, observable, and reusable across markets and customer segments. Lead cross-functional readiness for releases, including customer communications, support processes, training, content readiness, service transition, and escalation pathways. Ensure legacy experiences and capabilities are rationalized deliberately, with clear criteria for migration, coexistence, decommissioning, and customer transition. Partner with Legal, Privacy, Security, Quality, Regulatory, and data governance stakeholders early and throughout the lifecycle to embed required controls and evidence into product decisions and delivery. Establish governance mechanisms that support rapid decisions while maintaining traceability, risk management, and accountability in a regulated environment. Adoption, Measurement, and Continuous Improvement Define a product KPI framework that connects customer experience, adoption, operational performance, reliability, and business value. Use qualitative and quantitative insights to evaluate product performance, identify friction and unmet needs, and recommend roadmap adjustments. Partner with Analytics, Customer Success, Commercial, and Operations to create transparent reporting and dashboards for product, leadership, and regional stakeholders. Lead post-launch reviews and continuous improvement, ensuring customer feedback, support trends, product analytics, and retrospective learning translate into prioritized action. Promote disciplined product experimentation and outcome-based decision-making, distinguishing activity and feature delivery from measurable customer and business impact. Stakeholder Leadership and Communication Build alignment across senior leaders, regions, functions, and delivery teams around product direction, priorities, investment needs, and critical trade-offs. Translate complex customer, business, regulatory, and technical considerations into clear recommendations for executive and cross-functional audiences. Create an effective stakeholder engagement model for customer and regional input, roadmap communication, decision-making, and escalation. Represent the customer portal product internally and, as appropriate, in customer advisory, research, and co-creation settings. Mentor product team members and model strong product management practices, including customer-centered discovery, economic prioritization, outcome measurement, and continuous refinement. What You Will Bring Bachelor’s degree required; advanced degree such as an MBA preferred. 10+ years of progressive experience in digital product management, product strategy, customer experience, digital platforms, software, or related areas. 5+ years of experience leading change management and large-scale transformation initiatives. Proven experience defining product vision, strategy, roadmaps, discovery, prioritization, and translating business needs into executable product plans. Demonstrated experience modernizing customer-facing digital platforms, including migration, adoption, phased implementation, and legacy transition. Strong experience working across Product, Engineering, UX, Architecture, Data, and program leadership in agile/product operating models. Strong analytical, executive communication, stakeholder management, and influencing skills within complex global organizations. Experience in healthcare, MedTech, digital health, life sciences, or another regulated industry strongly preferred. Experience with CRM, customer portals, identity/access, personalization, commerce/ordering, analytics, content management, and enterprise integrations is a plus. Open to applicants across the country, this is a remote position We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $172,000 - $220,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For commercial roles, the estimated range does not include potential commission or other incentives. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Lead study-specific IRT system implementation, management, and closeout, coordinating vendors and ensuring delivery, documentation, and testing meet clinical and regulatory requirements. | Requires 5–6 years of clinical systems project management focused on IRT or eCOA, a relevant bachelor’s degree, and expertise in UAT and vendor management. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IRT Project Manager – FSP based in the United States. The IRT Project Manager will lead the implementation, ongoing management, and closeout of study-specific Interactive Response Technology (IRT) systems within clinical trials. This role serves as the primary project management contact for IRT vendors, ensuring that system delivery, documentation, testing, and support activities meet study requirements and timelines. Working closely with cross-functional clinical and technology teams, the successful candidate will coordinate system integrations, user acceptance testing, issue resolution, and regulatory compliance. The position requires strong expertise in clinical systems project management, particularly IRT and/or eCOA platforms, alongside a solid understanding of the clinical trial lifecycle. The role also contributes to process governance, standardization, training, and continuous improvement across studies. This is an opportunity to apply technical and operational expertise in a collaborative, fast-paced environment supporting the delivery of clinical research. \n Accountabilities Lead study-specific IRT implementation teams, coordinating stakeholders across Clinical Trial Supply, Global Clinical Operations, Biostatistics, Data Management, and external vendors. Develop, manage, and monitor IRT project timelines, deliverables, and study milestones. Organize internal reviews of vendor-developed specifications and integration documents, and lead study review meetings. Ensure the completion, accuracy, and approval of IRT documentation, including system specifications and implementation materials. Act as the primary point of contact for IRT vendors on study-specific matters and provide guidance on effective system utilization. Ensure IRT activities comply with applicable regulations and standards, including GxP requirements and ICH E6. Provide subject matter expertise on IRT best practices and share lessons learned across project teams. Define and prepare initial documentation for vendor scope-of-work requests, and review User Requirement Specifications (URS) and other IRT-related documentation. Review and approve User Acceptance Testing (UAT) schedules to ensure alignment with URS requirements. Develop study-specific IRT test plans and scripts, facilitate UAT execution, coordinate defect resolution with vendors, and ensure testing activities are properly documented. Define and oversee data exchange requirements between IRT and other systems, working with stakeholders to determine suitable integration solutions. Coordinate initial and ongoing integration testing to support accurate, efficient, and reliable data transfers. Guide study teams through site-initiated data changes and coordinate related vendor implementation activities. Coordinate the collection of vendor closeout deliverables and oversee study-specific IRT closeout activities. Maintain study issue and risk logs, documenting root causes, corrective actions, and preventive measures. Advise on post-launch system changes to ensure continued alignment with study and program requirements. Manage study-specific IRT contracts, budgets, and change orders. Support the Global IRT Lead with process governance and standardization, maintaining consistency in terminology, functionality, and reporting across studies. Contribute to metrics collection and reporting, recommend improvements to quality procedures and best practices, and develop or deliver IRT-related training for internal teams. Foster collaboration across Clinical Trial Supplies, eClinical Technology, Global Clinical Operations, Biostatistics, Data Management, Clinical Quality, Regulatory, and Outsourcing teams. Provide regular progress updates to the Line Manager, escalate issues when necessary, and undertake other assigned responsibilities. Requirements University or college degree, preferably in life sciences, health sciences, information technology, or a related discipline, or a certification in an allied health profession from an appropriately accredited institution. Equivalent relevant experience may be considered in place of formal education. 5–6 years of relevant experience in clinical systems project management, with a strong focus on IRT and/or eCOA platforms. Hands-on experience with User Acceptance Testing (UAT), including planning, execution, defect tracking, and system go-live support. Demonstrated experience managing outsourced technology vendors and collaborating with sponsors and cross-functional project teams. Strong understanding of the clinical trial lifecycle, including system implementation, data flows, regulatory compliance, and Trial Master File (TMF) documentation. Knowledge of IRT implementation practices, system validation, requirements documentation, and integrations between clinical systems. Strong problem-solving skills, with a proactive, analytical, and detail-oriented approach to issue resolution and system validation. Excellent written and verbal communication skills, with the ability to engage stakeholders, prepare clear documentation, and deliver effective project updates. Fluent English, both written and spoken. Ability to work independently and collaboratively in a fast-paced, team-oriented environment with minimal supervision. Strong time management and prioritization skills, with the ability to manage competing demands and meet tight deadlines without compromising quality. Self-motivation, accountability, and ownership of assigned responsibilities. A cooperative, team-oriented mindset and willingness to support colleagues and contribute to shared objectives. Benefits Annual salary range of $110,000–$125,000, with offers determined by relevant skills and experience, degrees or certifications, internal equity, and market data. Comprehensive benefits eligibility for regular full-time or part-time employees working at least 20 hours per week. Medical, dental, and vision coverage. Life insurance. Short-term and long-term disability coverage. 401(k) retirement plan. Paid time off (PTO) or flexible time off (FTO). Company bonus, where applicable. Remote work arrangement within the United States. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Partner with practice groups and growth teams to provide financial decision support, standardize performance metrics, and improve profitability and operational planning. | Requires a bachelor's degree and at least six years of FP&A or finance business-partnering experience, with strong reporting, analytical, and senior-stakeholder communication skills. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Finance Manager, Business Partnership based in the United States. The Finance Manager, Business Partnership will play a key role in connecting financial performance with strategic business decisions. This position partners with practice groups, growth teams, and functional leaders to improve profitability, pricing, forecasting, and operational performance. You will transform financial data into actionable insights, helping leaders understand performance drivers and identify opportunities for growth. The role also involves developing standardized KPIs, strengthening reporting processes, and improving financial visibility across the organization. Working closely with FP&A, Accounting, and Data teams, you will contribute to better planning, resource allocation, and business accountability. This is an opportunity to combine financial expertise, analytical thinking, and business partnership skills to drive measurable impact. \n Accountabilities As Finance Manager, Business Partnership, you will provide strategic financial guidance and translate complex performance data into practical recommendations. Your main responsibilities will include: Serve as the primary finance partner for practice groups and growth teams, delivering performance insights, forecast updates, business cases, and financial decision support. Lead the development and standardization of practice metrics, including definitions, ownership, reporting cadence, templates, and alignment with enterprise KPIs. Collaborate with Data teams on metric definitions, dashboard development, governance, and consistency across reporting and planning processes. Analyze profitability, revenue growth, realization, utilization, billable hours, pricing, discounts, write-offs, accounts receivable, work in progress, hiring plans, compensation, capacity, and margin drivers. Conduct pricing and discount analyses, evaluating rate impacts, margin sensitivity, realization trends, client profitability, and commercial scenarios. Lead monthly financial performance reviews, translating results into clear operational actions, risks, opportunities, and follow-up priorities. Support annual planning, quarterly forecasting, staffing models, investment requests, productivity improvements, and expense management. Lead special projects such as profitability reviews, business case development, integration support, reporting improvements, and performance optimization initiatives. Develop KPI dashboards, business review materials, financial narratives, and actionable recommendations for non-finance stakeholders. Partner with FP&A and Accounting teams to ensure analyses align with actual results, approved forecasts, standard definitions, and consistent reporting methodologies. Identify emerging trends, challenge assumptions, and help leaders improve cash conversion, profitability, resource allocation, and accountability. Requirements: The ideal candidate combines strong financial expertise with the ability to influence business decisions through data-driven insights. You should bring the following qualifications and capabilities: Bachelor's degree in Finance, Accounting, Business, Economics, or a related field. At least 6 years of experience in finance, FP&A, business partnership, pricing, commercial finance, or professional services analytics. Demonstrated experience in forecast management, KPI reporting, profitability analysis, pricing and discount analysis, business case development, and cross-functional decision support. Experience using automation, dashboarding, data tools, or AI-enabled solutions to improve reporting, business reviews, and financial decision-making. Strong financial analysis, business partnering, problem-solving, and strategic communication skills. Ability to translate complex financial information into clear, compelling narratives and actionable recommendations for senior stakeholders. Experience defining and standardizing performance metrics, collaborating with data teams, and developing effective dashboards and reporting materials. Ability to leverage automation and AI tools to enhance metric reporting, pricing analysis, dashboard development, and recurring business reviews. Strong judgment and analytical thinking, with the ability to challenge assumptions and develop pricing, investment, and profitability cases. Proven ability to manage special projects, collaborate across functions, and influence business leaders through fact-based recommendations. Benefits: Salary: Estimated annual base salary ranging from $107,000 to $144,000, depending on qualifications, experience, location, and other business-related factors. Annual bonus: Potential eligibility for a discretionary annual bonus based on individual and organizational performance. Health coverage: Eight health plan options, including HMO and PPO plans, along with dental and vision coverage. Health savings: HSA enrollment opportunities with potential employer contributions. Well-being: Employee Assistance Program and well-being incentives. Financial security: Employer-sponsored basic life insurance, short- and long-term disability coverage, and a 401(k) savings plan with profit sharing and matching contributions. Time off: Flexible time off, family care leave, and parental leave. Family support: Family formation benefits and additional family-related support programs. Professional development: Education and certification assistance to support continued learning and career growth. Additional perks: Cell phone reimbursement and travel rewards. Voluntary coverage: Optional critical illness, accident, hospital indemnity, legal, long-term care, pet insurance, identity theft protection, and supplemental life and AD&D insurance. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Own the observability platform roadmap and strategy across large-scale cloud environments, partnering with engineering to make infrastructure observable by design. | Requires 7+ years of product management experience in cloud infrastructure or observability, plus technical expertise in distributed systems, telemetry pipelines, and GPU/AI monitoring. | Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Senior Product Manager, Observability to own the Observability solution that provides telemetry ingestion, querying, visualization, alerting, and retention for Vultr customers. The ideal candidate brings deep technical fluency in observability infrastructure, distributed systems monitoring, and cloud-native telemetry, combined with a strong product instinct for developer and operator experiences. This is a highly visible role in a high-growth technology company, which will require close partnership with Compute, Networking, and Platform teams to ensure every new infrastructure launch is observable by design. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Own the end-to-end Observability Platform roadmap across telemetry ingestion, querying, visualization, alerting, and retention for large-scale GPU clusters and multi-tenant cloud environments Define Vultr's observability strategy across bare metal, VMs, Kubernetes, and managed services, aligned to infrastructure roadmap, reliability goals, and customer experience Drive the customer-facing observability surface across dashboards, APIs, telemetry pipelines, and topology-aware insights Translate low-level signals across GPU, CPU, memory, storage, and network into actionable health views, alerts, and debugging workflows for customers Work closely with engineering on technical tradeoffs across metrics agents, collectors, data models, telemetry pipelines, APIs, and retention architecture Build products for distributed AI environments by understanding how training and inference workloads behave across nodes, clusters, schedulers, and network fabrics Define health models that help customers quickly identify degraded nodes, performance anomalies, and cluster bottlenecks at fleet scale Ensure new infrastructure and platform launches are observable by design through strong partnership with compute, network, and platform teams Stay current on modern observability stacks and AI infrastructure trends, including how GPU workloads change performance analysis, cost attribution, and operational workflows Qualifications 7+ years of product management experience in cloud infrastructure, observability, monitoring, or developer platforms Deep understanding of observability and monitoring systems, including metrics, logging, tracing, alerting, and telemetry pipeline architecture Experience defining product strategy and roadmaps for platform or infrastructure products at scale Strong technical background — ability to engage with engineering on telemetry agents, data models, query engines, retention, and distributed systems Experience with GPU, AI/ML, or HPC infrastructure monitoring and the unique observability challenges of training and inference workloads Track record of shipping developer- and operator-facing products with measurable impact on reliability, time-to-detect, or operational efficiency Experience working across cross-functional teams (engineering, design, marketing, sales) in a fast-paced environment Excellent written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) Compensation $175,000- $195,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.