20 open positions available
Participate in CMMC assessments, gather evidence, and provide insights on cybersecurity practices. | Certified CMMC Professional with experience assessing cybersecurity documentation and strong understanding of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions
Participate in CMMC assessments, gather evidence, and provide cybersecurity compliance insights. | Experience assessing cybersecurity documentation and strong understanding of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions
Conduct CMMC assessments, gather evidence, and provide cybersecurity compliance insights. | Experience in cybersecurity assessments and strong knowledge of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions
Provide high-level technical support and perform analysis, testing, and debugging of applications and operating systems. | Requires 2+ years IT experience or relevant degree and legal work authorization in the U.S. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview 911 Location Services Customer Support Team Job Description Responsibilities: Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs. Analyzes operating systems, database, or utilities software. Plans, conducts, and directs the analysis of business problems with systems solutions. Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging computer systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Experience with Networking, Active Directory, SQL Server, Esri ArcGIS Pro Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Ability to use scripting toolsets Familiarity with HTTP, REST, FTP, SFTP etc. Ability to test APIs using tools such as PostMan. Experience with SCRUM/Agile methodologies. Enjoys “breaking” systems in the lab and then fixing them. Take help desk tickets and reproduce in the lab. Expert at researching issues and correlating them to the problems being reported to find resolution. This is regarding security vulnerabilities being reported, stack traces found in the Windows Event Log, correlating other third party software issues to how they could impact our software. Ability to find workarounds for something that isn't immediately fixable. Target Base Salary Range: $75,000 - $95,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: High School diploma, Bachelor's Degree AND 2+ years of experience in IT, or 5+ years of experience with a Technical diploma from a Technical and Vocational school. Must have 2+ years of experience working in a Technical and IT environment. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Provide Tier II technical support for cloud SaaS solutions, manage customer inquiries via Zendesk, and collaborate with engineering teams on issue resolution. | Requires 4+ years technical support experience, strong SaaS and data analytics knowledge, excellent communication, and ability to pass CJIS background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Focusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives. Job Description RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues. Responsibilities Provide day-to-day support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting and transitioning the issue to the next scheduled shift so that the issue/problem is resolved timely. Act as a representative of RapidDeploy to customers of diverse backgrounds, ensuring a positive experience with the RapidDeploy support organization, ultimately driving positive CSAT scores. Develop in-depth knowledge of all RapidDeploy product offerings, staying on top of new functionality and versions as they are released to effectively and efficiently resolve all support tickets timely and with customer satisfaction. Investigate operational issues using tools such as Application Insights, Datadog and FullStory to drive issues toward timely resolution. Promote bugs and feature requests to the Product and Engineering teams for review and prioritization, ensuring all necessary information is included to strive for quick resolution. Escalate urgent and high-priority issues as necessary, following established escalation procedures by following the appropriate chain of command. Effectively communicate with other members of the organization to relay vital information timely and accurately. Participate in weekend and holiday on-call rotation schedules as required. Proactively work with the members of the Support organization to achieve and maintain established SLA and KPI metrics to support operational success. Attend and participate in weekly team meetings, collaborating and working with others to promote ideas and solutions supportive of driving company success. Participate in cross-team meetings that occur during your shift, to collaborate on reported issues and drive priority. Contribute to the vision and mission of RapidDeploy by helping and performing other tasks as assigned, as the Company is fast-growing, competitive and in a dynamic market environment. Qualifications 4+ years of experience within a Technical Support organization. Experience adhering to established Support KPI and critical Technical Support SLA’s (CSAT, Time to Resolution (TTR), First Response, etc.) Solid Understanding of Cloud Software-as-a-Service (SaaS) offerings, enterprise software, data analytics Hands-on technical skills with the inquisitiveness to learn products, work with them, and provide recommendations to drive continuous improvement based on user value Experience using tools such as Datadog and Application Insights, or similar, to troubleshoot technical support issues Demonstrated ability to provide exceptional customer care, both internal and external Proven ability to appropriately prioritize, communicate and escalate software issues Demonstrate strong analytical and problem-solving skills Ability to communicate effectively across the experience/management spectrum, translate between technical and non‐technical teams, and empathetically communicate customers’ pain points to various other internal teams Self-motivated, energetic, proactive team player with innovative ideas, diplomacy and tact Experience working in an on-call status (evening, weekends, holidays, etc.) Strong interpersonal skills with an ability to work across teams, both in person and virtual environments to achieve business objectives Ability to work independently, yet collaboratively, in a cross-functional company, supportive of diversity, equity, and inclusion among internal and external stakeholders Public Safety experience a plus Target Base Salary Range: $75,000 - $85,000 USD This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-LD Basic Requirements 4+ years of experience within a Technical Support organization. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be able to obtain background clearance as required by government customer. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Provide Tier II technical support for cloud SaaS solutions, manage customer inquiries, and collaborate with engineering teams on bug reporting and feature requests. | 4+ years technical support experience with SaaS and data analytics tools, strong communication skills, and ability to pass background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Focusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives. Job Description RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues. Responsibilities Provide day-to-day support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting and transitioning the issue to the next scheduled shift so that the issue/problem is resolved timely. Act as a representative of RapidDeploy to customers of diverse backgrounds, ensuring a positive experience with the RapidDeploy support organization, ultimately driving positive CSAT scores. Develop in-depth knowledge of all RapidDeploy product offerings, staying on top of new functionality and versions as they are released to effectively and efficiently resolve all support tickets timely and with customer satisfaction. Investigate operational issues using tools such as Application Insights, Datadog and FullStory to drive issues toward timely resolution. Promote bugs and feature requests to the Product and Engineering teams for review and prioritization, ensuring all necessary information is included to strive for quick resolution. Escalate urgent and high-priority issues as necessary, following established escalation procedures by following the appropriate chain of command. Effectively communicate with other members of the organization to relay vital information timely and accurately. Participate in weekend and holiday on-call rotation schedules as required. Proactively work with the members of the Support organization to achieve and maintain established SLA and KPI metrics to support operational success. Attend and participate in weekly team meetings, collaborating and working with others to promote ideas and solutions supportive of driving company success. Participate in cross-team meetings that occur during your shift, to collaborate on reported issues and drive priority. Contribute to the vision and mission of RapidDeploy by helping and performing other tasks as assigned, as the Company is fast-growing, competitive and in a dynamic market environment. Qualifications 4+ years of experience within a Technical Support organization. Experience adhering to established Support KPI and critical Technical Support SLA’s (CSAT, Time to Resolution (TTR), First Response, etc.). Solid Understanding of Cloud Software-as-a-Service (SaaS) offerings, enterprise software, data analytics. Hands-on technical skills with the inquisitiveness to learn products, work with them, and provide recommendations to drive continuous improvement based on user value. Experience using tools such as Datadog and Application Insights, or similar, to troubleshoot technical support issues. Demonstrated ability to provide exceptional customer care, both internal and external. Proven ability to appropriately prioritize, communicate and escalate software issues. Demonstrate strong analytical and problem-solving skills. Ability to communicate effectively across the experience/management spectrum, translate between technical and non‐technical teams, and empathetically communicate customers’ pain points to various other internal teams. Self-motivated, energetic, proactive team player with innovative ideas, diplomacy and tact. Experience working in an on-call status (evening, weekends, holidays, etc.). Strong interpersonal skills with an ability to work across teams, both in person and virtual environments to achieve business objectives. Ability to work independently, yet collaboratively, in a cross-functional company, supportive of diversity, equity, and inclusion among internal and external stakeholders. Public Safety experience a plus. Target Base Salary Range: $75,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-LD Basic Requirements 4+ years of experience within a Technical Support organization. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be able to obtain background clearance as required by government customer. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Configure and support complex hardware and software systems while resolving critical issues and performing root cause analysis. | Bachelor's degree or 3+ years experience with MS SQL Server, Windows Server, network infrastructure, and ability to pass CJIS background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview CMSO Software Enterprise Technical Support is a group that delivers solutions to the public safety sector. The group is committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. As part of this team, the PremierOne Support team deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description ***The hours for this position include nights, weekends, and holidays. This role also has an On Call responsibility.*** At Motorola Solutions, everything starts with our people. We help people be their best in the moments that matter. As a Senior Technical Support Engineer, you will work in a people-first culture to support and configure critical hardware and software implementations for our customers. This position is a remote role in the United States and serves as a vital technical touchpoint. Because public safety never sleeps, the hours for this position include nights, weekends, and holidays, alongside a rotational on-call responsibility to help ensure support is always active. We welcome candidates with a Bachelor's degree or equivalent practical experience who are passionate about using their technical expertise to keep critical public safety networks running smoothly. Key Responsibilities: Customer Implementation & Support Configure and support complex hardware and software systems deployed in public safety customer environments Resolve highly critical customer issues received via phone, email, and web portal with outstanding professionalism Collaborate across technical groups to streamline workflows and deliver rapid, high-quality resolutions System Diagnosis & Optimization Troubleshoot and analyze intricate system-level software, networking, and third-party components Identify root causes of application failures and implement corrective measures to prevent recurrences Maintain continuous operational availability of local and remote customer implementations Technical Collaboration Work effectively as a self-directed technical resource and as a highly collaborative team member Share domain knowledge regarding application behavior and database performance with internal engineering groups Participate in a rotational off-hours on-call schedule to support emergency system restoration Job Requirements: Technical Expertise Database & OS Administration to configure and maintain MS SQL Server and MS Windows Server environments Performance Analysis using MS Ops Manager and desktop operating systems to identify performance bottlenecks Network & Infrastructure troubleshooting including basic routing, firewalls, and security rules Professional Experience Problem Solving to efficiently diagnose, isolate, and resolve multifaceted software and hardware issues Client Engagement to represent the organization and manage customer relationships with high professionalism On-Call Rotation to actively participate in rotational, off-hour duties for system-critical issues Preferred Qualifications Advanced expertise in PremierOne Application Suite or similar high-availability public safety platforms Hands-on network infrastructure experience with F5 Load Balancers and Fortigate firewalls Deep knowledge of relational database query writing, optimization, and SQL Server indexing This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. The salary range for this req role is $90,000- $110,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 #LI-Remote Basic Requirements Bachelors degree or 3+ years of relevant experience Must be able to obtain background clearance as required by government customers Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Lead global teams to develop and execute procurement strategies ensuring supply continuity and cost savings. | Bachelor's degree with over 10 years procurement experience, including 5 years strategic procurement, preferably in battery procurement. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview In Global Procurement, we don’t just manage a supply chain; we build the lifelines that connect people in their moments of greatest need. Every component we source and every partnership we forge directly impacts the reliability of the communication systems used by police, fire, and emergency services worldwide. We are a team of strategic orchestrators, navigating a complex global landscape to ensure that when the call for help comes, the technology is ready. Join us in building a more resilient world. The Procurement team is moving beyond traditional sourcing goals to create value for the enterprise by improving profitability, increasing supplier collaboration, and supporting new solution development. We are a client focused team designed to bring value and help lead innovations within the enterprise. Job Description Location: Employee must be based in the Greater Chicago Area with the expectation to be in office up to 3 days per week. In this role you will be responsible for: Leading global, cross functional team in developing and executing a cohesive category strategy for battery cells and battery packs, with focus on developing a supply base to meet the changing requirements of the assigned category, analyzing market trends and business environment and long term commercial strategic direction. Leading supplier negotiations within a framework of a strategic contractual relationship, managing non-disclosure and corporate supplier agreement. Managing overall supplier relationships including supplier performance, capability development, capacity planning, contracting, risk mitigation, cost and quality improvements Identify cost savings through negotiations, event driven activities, and alternate sourcing to achieve assigned cost reduction goals. Ensure components supply assurance by maintaining the appropriate Preferred Manufacturer List with the right industry manufacturing technology capability and business setup scale. Monitor current commodity market conditions to identify potential supply challenges and develop a supply continuity plan Lead the Strategic Component Team (SCT) to identify and drive projects which improve cost, quality and delivery to Motorola; included but not limited to supplier footprint expansion, roadmap alignment, design rule libraries, supplier capability metrics as guidance for designer in supplier and materials selection, and part design manufacturability, to cultivate cost conscious design approach Other duties as assigned Qualifications: Product management or technical experience in the areas of Hardware/Software Product Development. Excellent contract negotiations skills and understanding of key commercial terms and conditions Strong analytical, communication and interpersonal skills with the ability to work at various levels of management including internal and external Executive levels. A good team player, mature and self-motivated with ability to lead with personal integrity Able to manage multiple priorities in a dynamic environment Experience managing complex strategic sourcing projects Direct experience managing Battery Cell and/or Battery Pack Procurement is preferred. #LI-AB1 #LI-HYBRID Target Base Salary Range: $140,000 - $170,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor’s degree in Engineering, Business, Supply Chain, Procurement, or a similar business discipline. Overall Experience: 10+ years of experience in Supply Chain or Procurement. Specialized Experience: Minimum of 5 years of dedicated experience in a strategic procurement role or a closely related business function. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Lead strategic technology transformation and advanced data analytics initiatives to optimize operational efficiency and customer experience while managing a portfolio of programs. | Bachelor's degree and over 10 years of experience in technology transformation, strategy, change management, and leadership in business intelligence and program management. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product Transformation & Analytics team within the Video & Software (V&S) organization is responsible for enabling the success of the wider product organization by managing key operating disciplines, modernizing operational processes, and unlocking data-driven insights. We strive to lower the overall complexity of doing business, accelerate time-to-market for our capabilities and solutions, and guide the continual optimization of cross-organizational platforms. Sitting at the center of the company’s most strategic work, this department drives enterprise-level outcomes across quote-to-cash (QTC) modernization, advanced business intelligence, and cloud journey efficiencies to deliver measurable improvements in operational efficiency, customer satisfaction, and Annual Recurring Revenue (ARR). Job Description The Director, Transformation & Analytics is a high-visibility leadership role responsible for driving strategic initiatives, technology transformation, and advanced data analytics across the V&S organization. This leader will oversee a comprehensive portfolio of transformation programs, manage critical platform ecosystems, and serve as a core liaison between IT, Finance, Procurement, Product, Engineering, and Go-To-Market (GTM) teams. The Director will directly lead a team of Product Transformation & Analytics Managers (who target operational gaps and optimize QTC flows) as well as high-potential individual contributors (such as strategic project managers driving complex, cross-functional customer experience initiatives) Key Responsibilities Strategic Leadership & Transformation: Develop and execute strategic initiatives to drive technological innovation, digital transformation, and M&A acquisition integration projects within the organization. Identify and achieve "quick wins" to build momentum while pursuing long-term enterprise goals. Advanced Analytics & Business Intelligence: Partner with data science, UX, and analyst resources to design, manage, and scale a comprehensive business intelligence dashboard infrastructure. Deliver meaningful, data-driven insights regarding organizational health, NPS, and deployment timelines to senior leaders to facilitate executive decision-making. Portfolio & Program Management: Oversee the cost, schedule, and performance of assigned transformation initiatives, ensuring clear portfolio reporting, risk logs, and executive visibility. Guide the optimization of platforms, tools, and workflows to alleviate manual work for internal employees and create better experiences for customers. Cross-Functional Alignment & Stakeholder Engagement: Build strong partnerships across engineering, finance, legal, operations, IT, and customer success to unblock dependencies, maintain execution momentum, and streamline vendor management. Change Management: Act as a change agent to develop communication, readiness, and adoption plans that ensure smooth rollouts and embed new processes into operational teams. Talent Development & Leadership: Attract, retain, and develop top talent within the office. Mentor and provide direction to both people managers and high-potential individual contributors, fostering a culture of innovation, accountability, and continuous learning. Qualifications: Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Data Analytics) is required; an advanced degree is preferred. At least 10+ years of proven experience in technology transformation, strategy implementation, and organizational change management. Strong knowledge of business intelligence platforms, data analytics tools, and methodologies to drive data-driven decision-making. Demonstrated experience managing complex, cross-functional portfolios or programs, such as quote-to-cash modernizations, system integrations, or cloud optimization journeys. Excellent leadership, strategic thinking, and meeting facilitation skills with a natural talent for bringing clarity to ambiguity. Strong communication and stakeholder management abilities, with a track record of building trust across product, engineering, finance, and operations teams. Demonstrated experience leading, mentoring, and developing professional teams, including experience managing people managers or high-potential individual contributors Target Base Salary Range: $150,000 - $180,000 USD. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RS1 Basic Requirements Bachelor’s degree At least 10+ years of experience in technology transformation, strategy implementation, and organizational change management. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Build and maintain data migration tools and act as a technical bridge between customer needs and delivery. | Bachelor's degree, 3+ years software engineering experience, proficiency in .NET and SQL, and ability to pass background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The North America Solutions Deployment and Integration Organization delivers solutions to the public safety market (911, Police, Fire, EMS). The team delivers products and solutions that make our customers the best they can be in Solving for Safer. The Data Conversion team migrates/converts historical customers' data into Motorola Solutions products. Job Description Motorola Solutions is looking for candidates with data-driven development experience, including a solid understanding of software development and deployment. In this role, candidates will build/maintain data migration and conversion tools, test scripts, and deployment timelines with the project team. Candidates need the ability to collaborate, prototype, design, and implement data conversion solutions. The successful candidate will be able to perform system integration of data migration solutions for our customers and also have the ability to work with customers to fulfill the business objectives and end-user expectations. This technical person will be a bridge between the customer's business needs and our technical ability to deliver data migration solutions. Soft-skills and customer interaction is required. Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. Technical/software development experience. Experience in software development; experience (C#, XML, Python and .NET technologies). Hands-on experience with SQL database design (MS SQL (preferred), Oracle, MySQL or PostgreSQL) Strong Experience in SQL Query Design and Implementation Understanding of object-oriented coding and design, Participating in code reviews and feedback. Able to troubleshoot and debug issues. Support and triage issues with customer integration teams under minimum supervision. Solid networking understanding. Ability to create Project's overall quality strategy and modify as-needed basis. Ability to evaluate software quality through load testing, stress testing and techniques like unit testing and exploratory testing. Should be able to summarize findings in a clear manner through the use of reports and other written artifacts. Validate/deliver data migration solution with the customer based on contract deliverables Strong communication skills and the ability to communicate complex technical strategies with customers. Experience with Agile software development, project management and business analysis practices is a plus. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. This position is a remote position and candidates can be located anywhere in the US. Target Base Salary Range: $85,000 - $90,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: High School diploma, Bachelor's degree AND 3+ years experience in Software disciplines: Systems Integration, Software Engineering, Product Development, System Test, System Support, or Information Technology. Must be able to obtain a background clearance as required by our government customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Provide technical operations support and routine maintenance for PremierOne systems including patching and root cause analysis. | Requires bachelor's degree and 3+ years IT or public safety experience with CAD/RMS systems plus ability to travel 25-50% and pass CJIS background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Forward Deployed Resources Team is dedicated to supporting public safety agencies across the Command Center Software platform. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. The FDR team supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. FDR is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector. Job Description The PremierOne (P1) Remote System Admin will be responsible for traveling to customer sites as needed to address technical issues, backfill for Onsite System Administrators, support new customer cutovers, and perform routine system maintenance. Responsibilities of the Remote System Administrator include but are not limited to: Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial-working alliances with customers Initiates problem solving action and follows through to resolution Performs root-case analysis for problems to formulate and recommend improved alternative operations Identifies and suggests possible system and/or process improvements when applicable Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement Run diagnostics using approved MSI tools. Provide system performance reporting using approved MSI tools when requested. Assist with contractually covered database system back-ups Understand system dependencies and related connections Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures Document Root Cause Analyses, system configuration settings, and actions taken within approved Motorola tools Maintain on-premise, hybrid, and full cloud systems as assigned Preferred Qualifications Bachelor's degree preferred 3+ years of IT or public safety experience 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred Proven track record working with or deploying enterprise hardware and software solutions; HP preferred Experience creating positive working relationships with customers and application end users. Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask Excellent verbal and written communication skills Comfortable working both alone and in a team environment. Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) Experience with Public Safety Applications including CAD, Mobile and RMS Experience with Virtualization software (vSphere, OpenShift) Experienced with Network Load Balancing (NLB) and Clustering Experience with hardware blades and Storage Area Networks (SAN); HP preferred Experience with firewalls and routers; Fortigate preferred Familiarity with JavaScript, .NET, ESRI 10.X and XML Ability to troubleshoot application system issues including hardware, network and third-party components This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. This position requires approximately 50% travel within North America Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-BA1 #LI-REMOTE Basic Requirements Bachelors Degree or equivalent 2+ years of experience in customer service 3+ years of Public Safety Applications experience involving CAD and/or Records Management Systems, or 3+ years of IT experience Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Lead strategic portfolio management to ensure a consistent, unified user experience across all unified communications products and platforms. | Requires 4+ years in product management or CX with experience leading complex, multi-stakeholder initiatives and strong technical fluency in platform architecture and APIs. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview We are seeking a highly motivated Customer Experience Strategic Portfolio Manager to act as the central Product Owner for the end-to-end user journey across our entire Unified Communications (UC) portfolio. This is a highly strategic role that spans the user interface, our developer APIs, and the foundational platform software required to operate our product services. In this highly cross-functional role, you will be the connective tissue that ensures a consistent, unified, and seamless experience, regardless of which specific UC product a customer is using, or a developer is building on top of our platform. You will partner deeply with our dedicated User Research and UI/UX Design organization. You will define the strategic vision, aggregate business requirements, and champion the 'voice of the customer,' while collaborating with Design leadership to execute a cohesive portfolio-wide experience." You will map customer journeys, analyze user feedback, and translate CX insights into actionable product requirements. If you are passionate about reducing friction in enterprise communications and driving product-led growth through exceptional user experiences, this is the role for you. This role reports directly to the Unified Communication Director of Strategic Portfolio Management Job Description Key Responsibilities Portfolio-Wide Consistency: Act as the primary Product Owner for cross-portfolio experience initiatives. Ensure visual, functional, and architectural consistency across all UC products (voice, video, messaging) so they feel like one unified platform rather than disjointed tools. Platform Operations & API Experience: Treat the underlying platform software operating our services and our APIs as critical customer touchpoints. Partner with engineering to ensure internal services, SDKs, and developer portals are scalable, intuitive, and seamlessly support our frontend products. . Feature Observability & Telemetry: Embed data tracking and observability into the DNA of every product launch. Define clear telemetry requirements during the build phase so we have granular visibility into how users interact with features post-launch. Ecosystem Integrations: Champion the user journey for out-of-the-box integrations. Ensure a frictionless onboarding and usage experience when connecting our UC platform to external third-party tools. Cross-Organizational Partnership: Work hand-in-hand with a centralized UI/UX Design and User Research team. You will define the product strategy, prioritize the experience backlog, and provide business context (the "what" and "why"), while trusting and enabling the design team to deliver optimal user interfaces (the "how"). Requirement Translation: Synthesize complex business needs, technical constraints, and customer feedback into clear experience requirements and user stories that the Research and Design teams can act upon. Alignment & Governance: Establish regular alignment cadences with UX/UI and Engineering leaders to review prototypes, ensure adherence to portfolio-wide design systems, and resolve priority conflicts across different product lines. Admin, User, and Developer Personas: Balance the diverse needs of enterprise IT administrators (security, analytics, deployment), everyday employees (intuitive interfaces, reliable collaboration), and developers (extensibility, clear documentation). Master the Message: Partner with Product Marketing to ensure effective, consistent, and cohesive messaging for our product capabilities, and ensure the delivery of high-quality product collateral to explain them. Communication: Exceptional written and oral communication skills, with the ability to translate complex technical concepts into compelling value propositions. Ability to "translate" between. Technical Fluency: Solid understanding of platform architecture, RESTful APIs, webhooks, and SDKs. You do not need to code, but you must be able to hold your own in technical discussions with engineering architects about platform capabilities and Developer Experience (DX). Data & Observability Skills: Deep proficiency with product analytics, telemetry, and observability tools (e.g., Pendo, Amplitude, Mixpanel, Datadog, or similar). Ability to define tracking schemas and extract actionable insights from large datasets. Systems Thinking: Demonstrated ability to think beyond a single feature, with a track record of driving unified experiences across a complex suite of products, underlying platforms, and integration ecosystems. Customer-Obsessed Mindset: Proven track record of leveraging user research and analytics to drive measurable improvements in product usability and customer satisfaction. Target Base Salary Range: $108,800 - $217,600 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • 4+ years of experience in Product Management, Customer Experience (CX), or UX Strategy with track record of leading complex, multi-stakeholder product initiatives. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Lead a team to execute product strategy and operational initiatives for Motorola's video and software portfolio. | 10+ years experience in portfolio or product management with a bachelor's degree and strong people management skills. | Department Overview Motorola Solutions’ Video and Software (V&S) offer portfolio thrives within the overall Motorola’s ecosystem. The Product and Business Operations team provides the support needed by the product teams developing products in this portfolio to bring these solutions to market in an operationally effective and profitable way, while managing the offers throughout its offer lifecycle. This includes managing the product management operational aspects of the product development process for solutions (hardware, software, accessories, services) that need to be set up for first launch. Job Description In this role, you will lead a team that will help execute strategy and product-related initiatives for our V&S global portfolio. This role will have high visibility to Motorola’s senior leadership and give opportunities to collaborate across the entire business. The level of exposure and meaningfulness of the work will provide a great opportunity for future advancement within the corporation. The role involves prioritizing regional expansion through compliance approvals and language adaptations. This team is responsible for product operations/maintenance of pricing documentation, ensuring products remain orderable, fulfillable, renewable, maintainable until the offer is end of life. Key responsibilities of this position include; • People Leadership: Set clear goals and hold people to them — fairly and consistently • Accountability: Demonstrate and instill strong ownership and accountability for all deliverables within the team. • Strategic Oversight: Analyze and translate strategy into actionable recommendations • Problem Solving: Lead troubleshooting efforts for complex issues and gather high-level requirements to build comprehensive solutions. • Optimization: Maintain offer structure for MSI’s V&S portfolio offers leveraging advanced system and tool expertise from new product introduction to product end of life. • Integrator: Serve as the primary liaison between the product team and IT, focusing on building scalable business processes powered by new system and tool functionality. Qualifications: • A minimum of 10 years of related experience in public safety products with a Bachelor's degree. • Strong people manager — you set expectations, have difficult conversations and develop individuals • Understanding of ERP and/or quote-to-cash systems • Excellent verbal and written communication. • Ability to understand and communicate the big picture while being able to be detail-oriented about execution • Self-motivated, results-driven with a strong sense of urgency. • Understanding of Motorola Solution’s D- Stream process • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Additional Knowledge/Skills: • Strong analytical skills, organization, and curiosity to develop new methods and processes • Comfortable working with large datasets, and ability to synthesize data Target Base Salary Range: $135,000 - $150,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RS1 Basic Requirements • Bachelors degree with 10+ years experience in portfolio and/or product management • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!
Manage deployment of complex public safety solutions projects, lead project teams, oversee budgets and schedules, and ensure quality and risk mitigation. | Requires project management experience in business operations, communications, finance, IT, or technology, ability to obtain government background clearance, and willingness to travel 25-50%. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The West Software Deployment and Integration team delivers solutions to the public safety customers. We are committed to providing solutions that will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings. Job Description The Project Manager will report to the Regional Deployment/Services Manager and will be responsible for managing the deployment of complex public safety solutions for Computer-Aided Dispatch, Mobile computing, Records Management, and Jail Management. The Project Manager is expected to lead and manage deployments across a wide range of customers including Statewide, Regional, County, and City level public safety jurisdictions. The Project Manager will manage a team of individual contributors across a number of disciplines providing leadership, guidance, mentoring, and support throughout all phases of the project. Responsibilities: • Leads highly complex, large public safety applications (CAD/Mobile/Records/Jail) projects • Leads and directs the work activities of the project team across organizational boundaries • Drives strategic relationships between internal and external teams • Resolves issues between internal and external groups • Responsible for the profit level for all projects under their control • Project budget and schedule • Establishing and maintaining a communication plan with project teams and customers • Establishing and executing a risk assessment and mitigation plan • Establishing and maintaining a quality plan • Approving invoices • Providing system integration quotations and statements of work • Responsible for creating, distributing, and presenting various project status reports and results Works with the Project Management Office to identify and implement process improvement and best practices across the Project Management discipline • Participate in pre-contract evaluation of contract terms and scope in order to evaluate and mitigate potential risks/gaps • Participation in pre-contract oral presentations and customer negotiations This position is a remote position, however, candidates are required to be located in the Western US Region. Position will travel 25% - 50% of time in Western US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Target Base Salary Range: $100,000-$120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: • High School diploma, Associates, or Bachelor’s degree plus Project Management experience in one of the following areas: Business Operations, Communications, Finance, IT, or Technology required. • Must be able to obtain a background clearance as required by our government customers. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Configure and troubleshoot cloud-based emergency call systems and support deployments. | 3+ years experience with cloud platforms and IP system deployment, relevant certifications a plus. | Job Description: • Remote position and candidates can be located anywhere in the US. • The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. • Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications. • Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments. • Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment. • Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project. • Ensures that installation/quality issues are resolved in a timely and efficient manner. • Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades. Requirements: • High School diploma, or G.E.D. or Associates, and Bachelor's degree. • Legal authorization to work in the U.S. indefinitely is required. • 3+ years of experience in the deployment or Integration of complex IP products and systems. • Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments). • Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory). • Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred. • Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) are a plus. Benefits: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!
Lead technical aspects of mission critical communication system upgrades including project management and customer presentations. | Requires 3+ years engineering experience, knowledge of networking, virtualization, scripting, and customer-facing skills with security clearance eligibility. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the upgrade of mission critical digital communication systems for Government & Public Safety Communications customers Job Description NOTE: Candidate will need to be located in the Greater Chicago, Illinois Area. This position is a Hybrid work schedule The Upgrade Team comprises Project Management, System Engineering and Field Engineering personnel working together in a high-performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems. Our systems are designed around the APCO Project 25 communications standard. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. This involves: • Upgrade of the radio network including servers, network and RF devices • Customer presentations • Complete system documentation Qualifications • Knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE • Good understanding, and working knowledge in IP networking, network design methodologies; troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) • Experience working with servers and virtualization such as ESXi, Linux-based Kernel-based Virtual Machine (KVM), Linux, Windows Server, Active Directory, and Windows Group Policy • Direct customer-facing experience is highly preferred • Excellent communications skills and the ability to present complex topics to non-technical audiences • Willing and capable to lead a project, to be a team player, follow instructions, and identify/manage risks in a project • Comfortable delegating tasks to project team members • Self-motivated, able to collaborate with members from different organizations, able to provide feedback by writing improved procedures, and able to maintain focus in a pressured environment Technical Requirements • Multi-Vendor Hardware: Hands-on experience with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, and Ceragon networking equipment, as well as HPE/DELL PowerEdge servers and HP Z2/ZBook workstations • Networking & Protocols: Deep understanding of switching and routing protocols, including OSPF, ISIS, BGP (iBGP, eBGP, M-BGP), MPLS (RSVP-TE, LDP), and IPSec • Systems & Scripting: Proficiency in Windows (Registry) and Linux (Filesystem) environments; ability to read, follow, and automate workflows using Ansible, Bash, PowerShell, and Python • Operations & Security: Proven ability to configure and troubleshoot routers, switches, firewalls (ACLs/Policies), and remote access/file transfers (SSH, SCP, Telnet, RDP, SMB) • Analysis & Diagnostics: Skilled in using Wireshark for network packet analysis and resolving complex issues like connectivity drops or crashed script executions • Certifications: Preferred credentials include CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA, or equivalent industry certifications Work Arrangement & Travel • This role will travel 20% of the time • Travel to customer sites will be throughout North America Target Base Salary Range: $95,000 - $120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-HYBRID Basic Requirements • Bachelor's Degree in an Engineering or Technical discipline with 3+ years of Engineering or Technical experience • OR 7+ years of engineering or technical experience • Must be able to obtain a background clearance as required by our government customers • Legal authorization to work in the U.S. indefinitely. Employer work permit sponsorship is not available for this position Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Design and implement public safety radio communication systems including network infrastructure, testing, licensing, and documentation. | Bachelor's degree or 5+ years technical experience, 3+ years engineering experience, strong communication skills, and ability to travel 25-50%. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission-critical communication systems. Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer’s mobile wireless networks are being enhanced with LTE infrastructure for applications such as APX Next Smart and live mobile video transmission supplementing our traditional core voice and narrowband data networks. Job Description Note: This is a remote position with travel (25-50%) to support projects in the T4E territory inclusive of the states of NC, SC and GA. The Engineer will be responsible for the public safety design and implementation of solutions for Motorola’s ASTRO 25 and adjacent technologies for State and Local government agencies. We are looking for Engineers who are energized by delivering solutions that truly make a difference.Note: This is a remote position with travel (25-50%) to support projects in T4E sub territory. Projects are varied in scope, ranging from a single-site installation for a local municipality, to a complex statewide public safety communications system costing tens or hundreds of millions of dollars. The team comprises Sales, Project Management and System Engineering personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems. Engineer of Record Project Responsibilities: The Engineer will work with a field team of Project Management, Systems Engineers, System Technologists, Construction Managers, and Customer Service Managers, and will be responsible for leading technical aspects of the assigned project until system acceptance. This involves: • Design and implementation of the radio network including infrastructure, subscribers, mobile backhaul and WAN and CEN networks. • High level of customer and consultant interaction involving customer design reviews, customer witnessed staging and acceptance testing events, coverage acceptance testing, live system upgrades, and troubleshooting efforts. • System buildout, configuration and acceptance testing in both lab staging and field environments • Radio coverage testing, frequency analysis and interference mitigation • Radio system licensing (FCC/Industry) • Preparation of system fleet map, encryption and radio programming templates • Complete system documentation • Live system cutovers and upgrades Additional Skills/Knowledge: • Radio Frequency Engineering principles • Land / Mobile Radio Engineering principles • RFDS principles to include antenna and cable selection, transmit combiners, receive multi-couplers, and lightning protection systems. • P25 Land Mobile Radio terminology and two-way subscriber radio provisioning methods. • Experience with Motorola ASTRO 25 architecture is a plus. • Servers and related systems to include: VMware ESXI, Linux, and Microsoft operating systems. • Construction of remote communication sites to include: site selection, grounding, compound development, tower and shelter requirements. • Fortinet and Juniper firewalls, Nokia 7705 series routers, Juniper SRX/MX (Junos) series routers, HP/Aruba and Juniper switches • Remote access using SSH, SCP, SFTP, RDP • Knowledge with point-to-point Microwave systems, Microwave RF & Network design • FCC licensing and frequency search • Software applications integration, Application Protocol Interfaces (API) concepts, computer operating systems, and the OSI model. • Networking protocols and devices including RSVP-TE, OSPF, ISIS, BGP, MPLS, SIP, RTP, SNMP, NAT, routers, switches, and stateful packet firewalls. • Knowledge of physical layer such as fiber, copper, and microwave. • Knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS). • Certifications a plus through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar a plus. • Works collaboratively and builds relationships with other colleagues, customers, and third party service professionals. • Self-motivated, good written and oral communication skills, and strong interpersonal skills Target Base Salary Range: $80,000 - $90,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements • Bachelor’s Degree in an engineering or technical discipline and 3+ years of engineering or technical experience • OR 5 years of engineering or technical experience • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Handle complaints and claims processing, review contracts and documents, perform data entry and audits, generate reports, and conduct outbound calls to debtors. | Requires experience in collateral repossession or insurance claims, strong communication and organizational skills, proficiency with Google Workspace and Microsoft Office, and comfort with data analysis. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it and we are seeking a detail oriented and driven Complaints Administrative Assistant to join our team. Job Description Job Description This position will involve the following: The position will discern and review cases from a factual perspective, while also keeping consistent with processes. The position will also generate reports as required and candidates must be comfortable with analyzing data and keeping the department up to date as new production occurs. ● Handing and/or receiving complaints, incidents, issues ● Claims processing ● Contract and document review ● Data entry ● Logging, pulling evidence ● Estimates and quotes ● Internal audits ● 40% outbound calling debtors to discuss findings of claim review ● Remediations ● Report generation Preferred Qualifications: ● Excellent verbal and written communication skills ● Strong phone skills with ability to give clear and concise direction ● Strong multi-tasking and organization skills ● Google email, Docs and Sheets experience preferred ● Microsoft Excel and Word (Intermediate to Advanced) experience ● Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience ● Claims and/or Complaints experience a plus This position is a remote position and candidates can be located anywhere in the US. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Target Base Salary Range: $45,760 - $49,920 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Lead Oracle CPQ projects, improve user experience, collaborate cross-functionally, create documentation, and support change management. | 2+ years in sales operations, consulting, business analytics or project management with legal US work authorization. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Worldwide Sales Operations organization leads the strategy, development, and delivery of sales tools & processes that enable an efficient, effective selling organization. This group is responsible for everyday sales tools our sellers, customers and partners use to drive Sales Growth, including: CRM solutions (Salesforce.com) and quoting solutions (Oracle’s Configure-Price-Quote). It is our mission to help deliver the best set of tools, data & processes that will enable our Worldwide Sales organization to drive continued sales growth. Job Description This position can be located anywhere in the US, with a preference for candidates in the Chicagoland area. Overview: The CPQ Business Operations Consultant is a strategic role responsible for driving the design and implementation of new initiatives within Oracle CPQ, with a strong focus on enhancing the user experience. This role will partner with cross-functional teams to identify and solve operational and user-facing challenges, ensuring our sales tools are efficient, intuitive, and effective. Key Responsibilities • Lead and manage the entire lifecycle of new strategic projects within Oracle CPQ, from initial discovery to successful production deployment. • Work cross-functionally with CPQ users to analyze and identify pain points and current problems within the user experience and develop a plan to improve them. • Translate business needs and UX insights into clear, actionable requirements and create detailed user stories in Jira. • Develop comprehensive test plans and scripts, and conduct thorough testing in pre-production environments to ensure quality and functionality prior to release. • Collaborate closely with CPQ IT, Sales, Order Management and other stakeholders to align on project goals and deliverables. • Create and maintain documentation for new processes, features, and system enhancements. • Support the change management process and conduct user training sessions as needed to ensure smooth adoption of new functionalities. Specific Knowledge & Skills • Strong understanding of business processes related to Configure-Price-Quote (CPQ) and sales processes • Experience with Oracle CPQ, Salesforce CRM or ERP systems a plus • Exceptional analytical and problem-solving skills, with a keen eye for improving user workflows and system usability. • Excellent communication and collaboration skills, with the ability to effectively bridge the gap between business and technical teams. • Self-motivated and capable of operating with a high degree of autonomy in a fast-paced environment. • Familiarity with Agile project management methodologies and experience using project management tools, particularly Jira, for managing and tracking tasks and user stories a plus. • Experience in sales, consulting, business analyst, or project management LI-#AB1 LI-#REMOTE Target Base Salary Range: $65,000.00 - $75,000.00 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • 2+ years of experience in sales, sales operations, consulting, business analytics, project management or similar business experience. • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Process client and lender assignments including acceptance, completion, and release of assets while managing high call volume and multiple systems. | High school diploma, minimum 2 years customer service experience, ability to multitask on multiple screens, proficiency in Microsoft Office and Google Suite, and remote work experience. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it. Job Description We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume. High multi-tasking environment Work within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements. Work in upwards of 15 different tabs between multiple screens Excellent customer service skills Ability to work independently as well as within a team Excellent communication skills Process release of vehicles, and track auction pick ups Follow through and ownership of work to completion required. Previous collection, repossession or automotive industry experience preferred Microsoft Office and Google Suite product experience 40 wpm minimum Must be able to handle multitasking on a computer with multiple screens This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to by hybrid at feature time Target Base Salary Range: $41,600 - $45,760 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements High School Diploma or equivalent Minimum 2 years of customer service experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
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