12 open positions available
Drive business growth through field innovation and customer-led technology integration, scaling field service engineering and training while turning operational feedback into research and development requirements. | Requires a bachelor’s degree, at least seven years of defense or DoD experience, active or obtainable security clearance, and hands-on aptitude with tactical hardware. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Applied Technology organization puts some of Motorola Solutions' brightest minds on unique, highly challenging projects. Based on decades of experience with our customers, we apply leading-edge technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We're known for low volume and high capability with focused specialization in areas including software-defined radios, advanced antenna solutions, artificial intelligence and machine learning, reverse engineering, cybersecurity, signals intelligence and more. We can't tell you much more about what we do, but we can tell you it's amazing. Job Description Motorola Solutions Applied Technology is seeking a forward-thinking, technically grounded Business Development & Field Innovation Manager to drive growth and market expansion across our Go-To-Market (GTM) portfolio. Unlike traditional sales or business development positions, this role bridges business strategy, hands-on field engagement, customer-led innovation, and cross-portfolio technology integration. You will focus on scaling field service engineering capabilities, establishing formal funded customer-facing training programs, leading tactical field demonstration events, and channeling frontline operational feedback into next-generation Internal Research & Development (IR&D) requirements. In this role, you will work directly with defense and mission-critical end customers, field service representatives (FSRs), Business Development and product development engineering teams across Motorola Solutions and its family of companies. Key Responsibilities 1. Field Service Engineering Expansion & Paid Experiments Drive Paid Field Experiments: Develop strategies to convert pilot projects, trials, and tactical experiments into revenue-generating, customer-funded field evaluations. FSR Team Collaboration: Partner closely with Field Service Representatives (FSRs) to identify new operational use cases, test environments, and field validation scenarios for mission-critical technology. Operational Validation: Oversee field testing and validation of Motorola Applied Tech equipment in complex, contested, or harsh operational environments to prove real-world capability. 2. Technical Enablement & Training Development Manufacturer Training Program: Establish, launch, and manage a standardized manufacturer training curriculum for end customers and technical operators across all Applied Tech GTM products. Enablement Ecosystem: Build training pipelines that improve customer adoption, increase product proficiency, and generate recurring service/training revenue streams. 3. Sales Enablement & Strategic Field Events Tactical Demonstrations: Lead, organize, and execute high-impact funded field events, live operational demonstrations, and customer capability exercises designed to accelerate sales pipelines. Customer-Centric Innovation: Work alongside defense and government end users during field events to capture real-time operational pain points, feedback, and unfulfilled mission needs. 4. IR&D Alignment & Cross-Company Integration Requirements Translation: Bridge customer operational feedback directly to engineering teams to draft strategic requirements for future IR&D projects. Cross-Portfolio Integration: Drive joint solutioning and cross-development across the broader Motorola Solutions defense portfolio—integrating technologies from Silvus Technologies (tactical MIMO radios), D-Fend Solutions (counter-UAS systems), CRFS (spectrum monitoring & RF intelligence), and Applied Tech. Defense Strategy Alignment: Act as a central point of contact to harmonize defense customer needs and mission objectives across all Motorola Solutions business units. Expanded Paid Field Programs: Consistent growth in customer-sponsored field evaluations and paid engineering trials. Scalable Training Ecosystem: A fully operational manufacturer training program that drives customer self-sufficiency and recurring revenue. Engineering-to-Market Synergy: Direct line of sight from customer field observations to funded IR&D concepts and integrated cross-company product roadmaps. Strong Defense Relationships: Positioned as a trusted technical advisor to defense end-users and tactical operators. Required Qualifications & Background: Education & Experience: Bachelor’s degree in Engineering, Systems Engineering, Business, or a related technical discipline (or equivalent military/operational experience) with 7+ years of experience in technical business development, field service engineering, systems integration, or operational technology deployment within the Defense / DoD sector. Hands-On Technical Aptitude: Comfort operating and testing tactical communication, RF, EW, or counter-UAS hardware in the field. Defense & Federal Domain Expertise: Deep understanding of military operational concepts, defense acquisition processes, and mission-critical communication requirements. Cross-Functional Leadership: Proven track record of translating complex customer mission needs into actionable technical requirements for engineering teams. Clearance: Active US Security Clearance (or eligibility to obtain one) is required. Preferred Skills & Attributes: Experience working directly with tactical communications, MANET systems, RF spectrum monitoring, or counter-drone technology (experience with Silvus, D-Fend, or CRFS hardware is a major plus). Demonstrated ability to create technical curriculum or conduct operator-level training. Entrepreneurial mindset with an ability to thrive in non-traditional BD roles that require both strategic thinking and field-level execution. Exceptional communication skills with the ability to build consensus across multi-company matrix organizations. #AppliedTech #LI-JM2 Target Base Salary Range: $168,800 - $207,600 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor’s degree in Engineering, Systems Engineering, Business, or a related technical discipline (or equivalent military/operational experience) with 7+ years of experience in technical business development, field service engineering, systems integration, or operational technology deployment within the Defense / DoD sector. Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Own technical proposal responses, recommend hardware and software solutions, lead discovery sessions, and coordinate stakeholders to deliver communications solutions. | Requires a bachelor's degree, at least four years of relevant engineering, sales, public safety, or military experience, and knowledge of wireless communications, IP networking, and technical documentation. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see inside buildings and police officers see around street corners. We provide the situational awareness first responders need when a moment brings catastrophe. We do this by connecting them to seamless communication networks, applications and services, by providing them with real-time information, and by arming them with intuitive, nearly indestructible handheld devices. The Sales Engineering Group is the technical lifeblood of the Sales Organization. Our engineers bring to life the innovative communications solutions that make a difference in the moments that matter. As the solutions architecture the Sales Engineering Groups have the technology and design responsibility for all sales support engagements nationwide. Job Description This position will be part of the Sales Engineering Team supporting the Northeast region. You will be responsible for working closely with the Sales Team to deliver customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of first responder, government, utility, transportation, and enterprise customers across the country. Responsibilities: Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses Provide hardware and software recommendations based on customer requirements Provide solutions description and system configuration diagrams Provide bill of material for software, hardware, and non-standard third party applications Identify interface requirements and solicit system implementation team for design Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person) Builds relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization Work with the customer and the sales team to deploy product evaluations as necessary Ability to provide customer product training (both in-person and virtual) Computer hardware sizing, configuration and implementation experience Technical writing experience and the ability to deliver technical information to a nontechnical audience The team concentrates on the following mission-critical communications technologies at various levels of complexity: Public safety grade mobile voice and data networks, Advanced mobile devices, Public safety mobile broadband networks and devices (LTE), Integrated command and control: 9-1-1 Dispatch Consoles, Computer Aided Dispatch (CAD) Intelligence-Led Public Safety: Real time video and data analytics Qualifications: Bachelor's Degree with 4+ years of Engineering, Sales, Public Safety, and/or Military experience OR 8+ years of Engineering, Sales, Public Safety, and/or Military experience Ability to build strong relationships with internal and external stakeholders Willingness to think out of the box and challenge the status quo Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) is highly desirable. Virtual system implementation and design including both server and desktop virtualization Strong general knowledge of IP networking architecture, protocols and security is highly desirable Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset Location/Travel: Preferred candidates will live in the New England territory Must be willing to travel up to 10% of the time Target Base Salary Range: $110,000 - $120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-KF2 Basic Requirements Bachelor's Degree with 4+ years of Engineering, Sales, Public Safety, and/or Military experience OR 8+ years of Engineering, Sales, Public Safety, and/or Military experience Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Lead field engineers delivering mission-critical recording solutions while managing service levels, customer relationships, and project backlogs for public safety agencies. | Requires 5+ years of technical management in mission-critical or telecommunications environments, strong networking, VoIP, and server knowledge, a bachelor’s degree, and eligibility for government background clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Exacom, a Motorola Solutions company, provides mission-critical recording solutions for public safety, government, military, and critical infrastructure agencies. Our team supports customers with reliable technology, direct support, and a customer-focused approach to complex recording and data capture environments. Job Description We are seeking a high-performing Technical Field Services Manager to lead our post-sales technical services teams. In this role, you will manage our team of Field Engineers responsible for the installation, deployment, and maintenance of our flagship product, Exacom Hindsight 4. Because our solutions record mission-critical audio for emergency communications (911 dispatch, police radio, and public safety answering points), reliability is paramount. You will ensure our teams maintain strict Service Level Agreements (SLAs), execute seamless on-site installations, and deliver outstanding service to public safety agencies. Key Responsibilities Team Leadership & People Management Direct, mentor, and evaluate a dual-function team consisting of Field Engineers. Conduct regular 1-on-1s, performance reviews, resource scheduling, and ongoing technical coaching. Establish clear KPIs for response times, resolution rates, project delivery schedules, and customer satisfaction. Foster a collaborative team culture that understands the high-stakes, 24/7 nature of public safety operations. Field Engineering & Deployment Oversight Direct the planning, scheduling, and execution of on-site hardware and software installations, upgrades, and system cutovers. Work closely with project managers and client IT/dispatch directors to align deployment timelines and site readiness. Ensure Field Engineers adhere to standardized installation protocols, site acceptance testing (SAT), and security compliance standards. Act as the technical point of contact during critical system commissioning and go-live events. Manage backlog of projects to ensure the Field Service Team is closing projects and generating revenue in a timely manner. Process Improvement & Customer Relations Refine support workflows, deployment checklists, and internal knowledge base documentation. Build strong relationships with key stakeholders across PSAPs, police departments, and emergency communication centers. Manage customer escalations with empathy, calm leadership, and clear communication. Qualifications & Requirements Experience 5+ years of progressive technical management experience leading technical support and/or field deployment teams. Prior experience in public safety, mission-critical environments, telecommunications, or NG911 systems is strongly preferred. Proven track record of managing multi-disciplinary technical teams (remote and on-site). Technical Skills Deep understanding of VoIP, SIP, RoIP (Radio over IP), and audio recording/logging technologies. Hands-on knowledge of Windows Server environments, networking protocols (routers, switches, firewalls, VLANs), and SQL databases. Familiarity with computer telephony integration (CTI) and dispatch console architecture. Direct experience with Exacom Hindsight 4 (or similar multi-channel logging solutions such as NICE, Verint, Eventide) is a major plus. Soft Skills & Core Competencies Leadership Under Pressure: Exceptional ability to maintain composure and drive resolution during high-stakes outages. Communication: Superior verbal and written communication skills suitable for technical teams, executive management, and municipal clients. Organization: Strong project coordination skills with the ability to manage competing priorities across support and field operations. Preferred Certifications & Education Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent practical experience. Certifications: ITIL Foundation, PMP, Network+, Security+, or ENP (Emergency Number Professional) are highly desirable. Working Conditions & Physical Demands Travel: Up to [20–30%] travel required to support major field installations or critical customer sites. Ability to pass background checks required for working with law enforcement and emergency services infrastructure (e.g., CJIS compliance). Note: Emergency communication support runs 24/7. This position requires participation in an escalation rotation and occasional travel to field sites as necessary. Target Base Salary Range: $95,000 - $ $105,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Must be able to obtain background clearance as required by government customer. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Lead communication-system project implementations, keeping delivery on schedule and within budget while managing customer relationships, project resources, and financial health. | Requires a bachelor's degree plus at least three years of experience or five or more years of relevant project management experience, along with U.S. citizenship and eligibility for a security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Federal Civil & Law Enforcement Communications customers. Job Description Note: This is a remote position for candidates residing in the continental U.S., requiring 25%–50% travel to support projects. Overview: The Project Manager (PM) is responsible for the implementation of Communication System Projects and will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction. Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc.) to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to customer’s organization and relevant senior stakeholders internally by conducting project reviews throughout the life of the project. In addition, the project manager is responsible for the overall financial health of all projects. Responsibilities: Leads large projects or portions of complex projects. Demonstrates a firm understanding of all nine areas of PMBOK project management and has expertise in two areas. Experienced in running project phases. Is able to oversee development of the complete project plan. Is able to establish, track, and audit project budgets, analyze variances and develop action plans as required. Represents the organization on projects. A project manager is accountable for accomplishing the stated project objectives within the stipulated time period and budget. Ensures that the three constraints (quality, cost and time) that face every project are properly managed. Specific Knowledge/Skills: Experience with at least one of the following: Public Safety communications systems, Cellular infrastructure, Military communications, Civil construction, Logistics, Telecommunications, or IT Networks. Proficient in Microsoft Office (WORD, Excel, PowerPoint & Project) PM Masters Certificate a plus. PMP highly desired. PMP and/or Certified Associate in Project Management (CAPM). Understanding of two way radio/cellular infrastructure communications products, services, and systems. Must be a self motivated team player able to work effectively with general guidance toward objectives. Must have excellent interpersonal, presentation, and negotiation skills. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-CC1 #LI-REMOTE Target Base Salary Range: $120,000 - $140,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor's Degree and 3+ years of project/program management or similar business experience. OR 5+ years of project/program management or similar business experience. Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Manage Federal Government Land Mobile Radio service contracts and DoD customer relationships while supporting satisfaction, sales opportunities, and P&L goals. | Requires a bachelor’s degree or at least five years of relevant LMR, project management, or account management experience, U.S. citizenship, clearance eligibility, and proficiency with Excel and business software. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts located in the US, along with additional customers Globally. The East Coast time zone is preferred. Travel is required for customer retention and internal business activities. Job Description The CSM manages Federal Government Land Mobile Radio service contracts with the responsibility for successful deliveries on all services designed for and utilized by the assigned customers. Major emphasis on cultivating and developing key relationships and growing managed service product sales in multi-levels of large customer accounts. Work closely with Sales Account Management, Pre-sale and Post-sale teams to service customers and to continue to grow the overall Motorola Service business. Be responsible for goal driven business growth, account service plans, individual goals, and further development on customer satisfaction strategies. Be responsible for achieving P&L goals, including those for service billings, and cost/margin performances. Successfully market Motorola service capabilities to account base offered through the Federal Systems Technologists group, Federal Repair Depot, Authorized Service Subcontractors, and the National System Support services. The CSM will perform in compliance with all US Federal Government Markets Division and Motorola Solutions contracting requirements and policies. The CSM will be responsible for maintaining customer satisfaction through the Program Management team of the United States Navy and other applicable accounts. The CSM could/should be expected to provide support over various time zones which the program supports and some Global locations. The CSM provides support outside of the typical CSM role which could include contract management support, billing/receivables, P&L tracking, and contract proficiency. Goal oriented self-starter with skills and ability to successfully market and manage service support contracts for Project 25 and related wireless technologies. Sales skills and abilities in establishing customer relationships, making presentations, and closing service support sales opportunities. Must be capable of learning service products, putting together creative proposals, making customer presentations, and forming collaborative strategies with other Motorola sales and support professionals and teams. Must also have more than average skills within Excel for Project revenue and margin tracking. Pivot table knowledge is a must. CANDIDATE EXPECTATIONS 5+ years of successful experience with lifecycle service account management, systems implementation/ integration, LMR sales, or LMR engineering is desired. Must be able to pass a Federal Background Check. Knowledge of Motorola RF systems and products is a plus Knowledge and experience utilizing Microsoft business software (e.g. Outlook, Word, Excel, and PowerPoint) is required Job performance depends on ability to successfully utilize Oracle and Salesforce applications. Experience with US Federal Government contracts performance is a plus Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified and sensitive information. US Citizen with ability to obtain US Government clearance(s). The Customer Support Manager (CSM) travels 25% - 50% of the time. Preference will be given to applicants located in the Eastern Region. #LI-CC1 Target Base Salary Range: $80,000 - $90,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Technical Services Sales with large Government customers Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Manage purchase orders and production schedules as liaison between manufacturing and customers. | Bachelor's degree and 3+ years experience in post-sales operations or technical project coordination. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc. Job Description Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? THE OPPORTUNITY Silvus is seeking a Customer Operations Manager who will report to the Senior Director of Global Sales Operations and Enablement on the Sales Operations team. The successful individual in this role will serve as the primary post-sales operational liaison between Silvus manufacturing and our largest North America customers, managing purchase orders, production schedules, and delivery coordination to ensure components are delivered on time and integrated successfully into the customer’s production roadmap. The role requires travel to Silvus Headquarters in Los Angeles and throughout the continental U.S. to visit key customers. This position is eligible for 100% remote work depending on location. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. ROLE AND RESPONSIBILITIES ● Serve as the primary point of contact for key North America customers post sale, managing day-to-day operational needs and escalations. ● Lead Quarterly Business Reviews (QBRs) to report on delivery performance, quality metrics, and production roadmap alignment. ● Work directly with customer demand planners to ingest and track production forecasts, translating them into actionable data for internal manufacturing and supply chain teams. ● Track and manage open purchase orders to ensure on-time delivery commitments are met, partnering with manufacturing and logistics to resolve delays. ● Identify and escalate technical integration challenges, managing the formal escalation process for hardware defects, shipping issues, or field failures. ● Oversee the Return Merchandise Authorization (RMA) process to ensure timely replacement of failed components and recovery of units for failure analysis. ● Perform other related duties of which the above are representative. ● Travel Requirement – Up to 30% travel to Silvus HQ in Los Angeles, and throughout the continental U.S. to visit key customers. REQUIRED QUALIFICATIONS ● Bachelor’s degree in Operations, Supply Chain Management, Business, or a related field. ● 3+ years of experience in a post-sales operations, account management, or technical project coordination role, preferably within a defense hardware or manufacturing environment. ● Strong ability to analyze production schedules, purchase orders, and demand forecasts to identify and resolve discrepancies. ● Excellent communication skills with the ability to translate between customer business needs and internal manufacturing constraints. ● Proficiency in Microsoft Office, especially Excel. ● Experience with Oracle or similar ERP systems is a plus. ● Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts. ● All employment is contingent upon the successful clearance of a background check and drug test. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES ● Military background with experience in logistics, operations, or program coordination. ● Familiarity with defense hardware, communications systems, or tactical equipment. ● Experience with OEM or government contract environments. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS ● Lift equipment up to 20 lbs. COMPENSATION: $85,000 - $95,000 / annually #silvuscareers Basic Requirements ● Bachelor’s degree in Operations, Supply Chain Management, Business, or a related field. ● 3+ years of experience in a post-sales operations, account management, or technical project coordination role, preferably within a defense hardware or manufacturing environment. ● Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts. ● All employment is contingent upon the successful clearance of a background check and drug test. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Serve as on-site technical expert for video security and access control systems, performing maintenance, troubleshooting, and upgrades. | Requires 5+ years IT experience, certifications like CCNA or MCSE, and strong networking and troubleshooting skills. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Professional Services Team deals directly with our partners and customers and helps them get the most out of our Motorola Solutions Inc (MSI) products. It is a rapidly growing team that values transparency, open communication, collaboration, and a customer-first mentality. Job Description Our Professional Services Specialist will serve as the dedicated, on-site technical expert for one of our most strategic enterprise accounts in the Dallas Region. This critical role ensures the continuous operation, maintenance, and successful upgrade of the client's Video Security & Access Control (VS&A) infrastructure. The specialist must demonstrate advanced troubleshooting capabilities, exceptional customer satisfaction focus, and technical precision. What Will You Get To Do • Serve as the main point-of-contact for support related to Customer’s Motorola Solutions Video and Access Control System. • Assist in the development of internal documentation pertaining to system configuration, administration, and troubleshooting. • Perform on-site configuration and maintenance of Avigilon Unity Video and Access Control systems following Motorola’s best practices. • Lead the planning and execution of large-scale system installs and upgrades across Customer’s sites, including licensing validation, firmware and software updates. • Set up, configure and test advanced analytics. • Provide technical expertise regarding all video and access control system components. • Troubleshoot technical issues to determine root causes, review logs, deploy fixes, and suggest preventative measures to improve overall processes. • Run diagnostics using approved Motorola Solutions tools. • Work with Customer staff to identify and resolve reported system incidents/problems. • Respond to system outages and deficiencies including leading technical incident response and resolution with Motorola Solutions and Avigilon support teams. • Diagnose, triage, gather logs, and coordinate with Motorola Solutions Technical Support, Motorola Solutions Engineering teams, and contractually agreed upon third-party vendors to resolve reported system incidents/problems. • Conduct site audits and system certifications for Video Security and Access Control systems. • Support the coordination and execution of annual preventative maintenance. • Produce monthly metrics and system health reports. Document tested system deficiencies, corrective actions taken, and lifecycle/replacement recommendations. Preferred Qualifications • 4+ years of relevant field experience in a Video Management System (VMS) and Access Control (ACM) environment. • 4+ years of relevant experience in an IT environment. • Strong knowledge in networking and system design. • Demonstrated experience in large-scale, multi-site, or mission-critical environments • Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, PoE, POS, Access Control and intrusion systems. • Experience with Milestone, Genetec, Exacq, Avigilon, Axis, Hikvision, OpenPath, Feenics, HID, Phoenix and other industry players is a plus. • Experience deploying a VMS and cameras from the ground up. • Understanding of network and PoE requirements for physical security. • Knowledge and recent experience with programming and APIs is preferred. • Demonstrate and articulate a strong understanding of troubleshooting logic and steps to resolution. • Develop a strong understanding of Motorola Solutions(Avigilon) Video and/or Access Control products. • Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality. • Well-developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels. • Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates, manage customer expectations, and handle complex situations while troubleshooting critical issues. Technical Proficiencies • IP networking: routers, firewalls, wireless technologies, RTP, TCP/IP, UDP, IGMP and Multicasting. • OS & Software: Installing, configuring, and troubleshooting various operating systems, software, and hardware. • Diagnostics: Proficient at navigating and understanding both Wireshark and PowerShell (or equivalent tools). Systems: Able to access and navigate Dell iDRAC and HP iLO OSs. Target Base Salary Range: $105,000 - $110,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Required Skills • High School diploma, Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or Technology required for this position. • Must have one of the following Certifications such as, (but not limited to): CCNA, CCNP, MCSA, MTA, LFS, MCSE, CompTIA A+. • Must have 5+ years of experience to be considered for this position. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Manage vulnerability management and continuous monitoring programs for FedRAMP certified cloud environments and coordinate with engineering teams to remediate vulnerabilities. | Requires 4+ years cybersecurity experience including 1+ years vulnerability management, US citizenship, and ability to obtain security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product & Services Cybersecurity Team is accountable for advising and guiding our development organizations in securing our customer-facing products and services. We are a team of security architects, software security engineers, and security solutions engineers. We are passionate about what we do as it is a job like no other. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical, it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back. About The Team The Motorola Solutions Federal Cloud (MSFC) Team is accountable for guiding Motorola Solutions platform and application teams through the complex web of sovereign cloud requirements and authorization processes which apply to our products across the globe. Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products. This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Job Description In this role you will: • Manage the monthly vulnerability management/continuous monitoring (ConMon) program for a large, multi-cloud FedRAMP Class D certified and CCCS Medium/Protected B assessed environment • Process vulnerability data into a Plan of Actions and Milestones (POAM) and drive completion of POAM with engineering and development teams • Liaise with engineering and development teams to complete and improve the continuous monitoring process • Generate and manage ConMon metrics for internal and external government agency audiences • Interface with incoming government agency customers and collaboratively review ConMon metrics • Prepare ConMon artifacts (scans, POAMs, inventories, etc) for annual security assessments • Work with team lead to manage incoming FedRAMP 20x ConMon-related changes • Onboard new Motorola product teams into continuous monitoring program • Improve continuous monitoring processes with automation and AI agents • Maintain process documentation The Ideal Candidate Must Demonstrate • Experience related to industry cybersecurity standards in at least one of the following: FedRAMP, NIST 800-53, GovRAMP, TX-RAMP, AZRAMP, ITSG-33 (Canadian Centre for Cyber Security (CCCS)), or Information Security Manual (ISM - Australia) • Experience with the following tools: • Google Gemini or equivalent LLM tools • Wiz • Google Workspace • Technical knowledge and/or experience in security, networking, systems administration, database administration, architecture or another technical domain • Strong written and verbal communication skills • Ability to quickly grasp concepts and terminology in security domains including governance, risk management, architecture, compliance, and operations and be able to express them in a clear and concise manner • Highest level of integrity in dealing with confidential and sensitive information • Proactive approach and enthusiasm for problem identification and solving • Ability to work under pressure with minimal supervision and deliver quality results on time • Flexible and able to adapt to changing priorities • Light coding skills for custom scripting preferred Target Base Salary Range: $110,000 USD -$120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate can reside anywhere in the US and MUST be a US Citizen. Basic Requirements • Bachelor's Degree with 4+ years of professional work experience in cybersecurity • AND 1+ years of vulnerability management experience • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Manage vulnerability management and continuous monitoring programs for FedRAMP certified cloud environments, liaising with engineering teams and government agencies. | Requires 4+ years cybersecurity experience, 1+ year vulnerability management, US citizenship, and ability to obtain security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product & Services Cybersecurity Team is accountable for advising and guiding our development organizations in securing our customer-facing products and services. We are a team of security architects, software security engineers, and security solutions engineers. We are passionate about what we do as it is a job like no other. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical, it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back. About The Team The Motorola Solutions Federal Cloud (MSFC) Team is accountable for guiding Motorola Solutions platform and application teams through the complex web of sovereign cloud requirements and authorization processes which apply to our products across the globe. Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products. This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Job Description In this role you will: • Manage the monthly vulnerability management/continuous monitoring (ConMon) program for a large, multi-cloud FedRAMP Class D certified and CCCS Medium/Protected B assessed environment • Process vulnerability data into a Plan of Actions and Milestones (POAM) and drive completion of POAM with engineering and development teams • Liaise with engineering and development teams to complete and improve the continuous monitoring process • Generate and manage ConMon metrics for internal and external government agency audiences • Interface with incoming government agency customers and collaboratively review ConMon metrics • Prepare ConMon artifacts (scans, POAMs, inventories, etc) for annual security assessments • Work with team lead to manage incoming FedRAMP 20x ConMon-related changes • Onboard new Motorola product teams into continuous monitoring program • Improve continuous monitoring processes with automation and AI agents • Maintain process documentation The Ideal Candidate Must Demonstrate • Experience related to industry cybersecurity standards in at least one of the following: FedRAMP, NIST 800-53, GovRAMP, TX-RAMP, AZRAMP, ITSG-33 (Canadian Centre for Cyber Security (CCCS)), or Information Security Manual (ISM - Australia) • Experience with the following tools: • Google Gemini or equivalent LLM tools • Wiz • Google Workspace • Technical knowledge and/or experience in security, networking, systems administration, database administration, architecture or another technical domain • Strong written and verbal communication skills • Ability to quickly grasp concepts and terminology in security domains including governance, risk management, architecture, compliance, and operations and be able to express them in a clear and concise manner • Highest level of integrity in dealing with confidential and sensitive information • Proactive approach and enthusiasm for problem identification and solving • Ability to work under pressure with minimal supervision and deliver quality results on time • Flexible and able to adapt to changing priorities • Light coding skills for custom scripting preferred Target Base Salary Range: $110,000 USD -$120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate can reside anywhere in the US and MUST be a US Citizen. Basic Requirements • Bachelor's Degree with 4+ years of professional work experience in cybersecurity • AND 1+ years of vulnerability management experience • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Lead design and operation of real-time voice AI systems and mentor engineers for mission-critical emergency response products. | 8+ years experience in real-time communication systems with expertise in Speech-to-Text, Text-to-Speech, LLM systems, and strong technical leadership. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Hyper, a Motorola Solutions Company, a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators. Job Description We’re looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper’s emergency response products (Motorola Solutions announced that it acquired Hyper on April 9, 2026). You’ll be a senior technical leader responsible for the architecture of our most critical systems. You’ll shape long-term technical strategy, mentor engineers across the team, and own the toughest cross-cutting problems — from real-time AI pipelines and telephony to backend infrastructure and product surfaces. We expect engineers to use AI agents in their own work. But because this is mission-critical software, humans still own quality, judgment, and what ships — and as a Sr Engineer, you set the bar for what “good” looks like. What You’ll Do Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale. Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows. Drive engineering excellence across reliability, availability, security, and performance — defining the standards the team operates by. Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy. Mentor engineers; raise the floor and the ceiling of the team’s technical work through reviews, design feedback, and pairing. Build and evolve evaluation, testing, and observability frameworks for AI-assisted systems. Lead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for. Represent engineering in conversations with public safety customers, partners, and Motorola Solutions stakeholders when deep technical credibility is required. You Might Be a Fit If You have production software engineering experience, with a clear track record of technical leadership. You’ve designed, shipped, and operated large, complex systems in high-stakes domains You are comfortable working across backend, infrastructure, AI pipelines, and product surfaces. You can turn ambiguous product or operational problems into clear technical plans for the team. You use AI tools daily, but you set the standard for how your team uses them responsibly — speed without compromising quality. You raise the engineering bar around tests, observability, code review, security, and clean abstractions. You mentor effectively. Engineers around you get better because of how you work. You have strong product judgment and care deeply about the humans using what you build. You thrive in a small, fast-moving team with high ownership and low ego, and you can scale that culture as we grow. You want to work on AI systems that matter beyond demos. Relevant Experience We do not expect every candidate to have all of these. We care more about strong engineering judgment, learning velocity, and ownership than exact keyword matches. Relevant experience may include: Architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale. Deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming. Telephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing. Real-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport — including operating these systems under production load. Real-time, concurrent, or distributed systems using Elixir, Go, Python, Rust or similar languages. PostgreSQL and strong data modeling fundamentals at scale. Cloud infrastructure on AWS, Azure, or GCP. Containerized application environments operated in production. Technical leadership in public safety, govtech, healthcare, defense, infrastructure, fintech, or other high-trust domains. Target Base Salary Range: $140,000 - $160,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RS1 Basic Requirements 8+ years of experience in Realtime communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Configure, test, deploy, and support on-premise and cloud Emergency Call Handling solutions ensuring quality and documentation. | At least 5 years engineering experience, proficiency in IP products and cloud troubleshooting, and ability to travel up to 75%. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview This is a Remote position and candidates can be located anywhere in the US. There will be in excess of 75% travel US and International. The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the site design specifics, including the on-site configuration, testing, cut, and post-cut support for Motorola’s on-premise and cloud-hosted ECH solutions. Job Description Responsibilities: Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications. Performs site verification testing prior to cutting a site into a production environment. Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments. Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment. Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project. Ensures that installation/quality issues are resolved in a timely and efficient manner. Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades. Participates in pre-contract oral presentations and customer negotiations as required. Maintains subject matter expert skills in emerging cloud-native public safety technologies. Preferred Skills/Qualifications: 3+ years of experience in the deployment or Integration of complex IP products and systems. Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) are a plus. CompTIA Network+ AND Security+ Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory). Experience with installation, administration, and troubleshooting of: Server Virtualization, specifically with RedHat KVM, VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+. Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016. Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. Workstation Operating Systems, specifically Windows 7 & 10. Linux. Network Switches, preferably with Cisco IOS. Basic knowledge of Firewalls and Routers, preferably with Fortinet FortiGate Candidate must possess telephony knowledge related to analog lines and PRI up to and including troubleshooting and physical configuration/termination Candidate must be familiar with ACD call routing and provisioning Candidate must be familiar with SIP interfaces and call flow ladders for troubleshooting and provision the SBC Candidate must possess basic Active Directory knowledge pertaining to account segregation and role assignments Candidate must be able to operate independently utilizing various guides and remote support options Candidate must be able to self-manage time based on objectives and goal requirements as part of the deployment team Candidate ideally should be familiar with virtual machine deployments and hosted systems, ESXI/KVM RedHat Candidate ideally should be familiar with Cisco switch configurations Candidate must possess or be eligible for a US passport for international travel up to 75% Server hardware / Workstation hardware. Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred. Exercises judgment in the selection of methods and techniques for obtaining solutions. Ability to apply critical thinking skills to solve problems and make decisions. Target Base Salary Range: $90.000 - $100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: High School diploma, Associate's or Bachelor's degree in Computer Science, Engineering, IT, or Technology. Must have 5+ years of experience working in an Engineering or Technical environment. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Drive deployment of public safety systems and collaborate with teams to ensure timely and cost-effective delivery. | 4+ years experience in systems integration or related fields, strong communication skills, and ability to train others. | Motorola Solutions seeks a Solution Architect for remote work across the US. You will drive deployment of CAD, mobile apps, and records management systems, owning project scope and interfaces within customer networks. Collaborate with project managers and interface teams to ensure timely, cost-conscious delivery. Ideal candidates have 4+ years in systems integration or related fields, strong communication, and the ability to train others on technical processes. Travel up to 25% is expected. #J-18808-Ljbffr
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