MS

Motorola Solutions

20 open positions available

6 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
MS

Project Manager (West Coast Region) - US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$80K - 100K a year

Leading deployment of complex public safety solutions, managing project teams, and ensuring project success within budget and schedule. | Requires PMP certification, project management experience in relevant areas, and ability to travel extensively. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The West Coast software Deployment and Integration team delivers solutions to the public safety customers. We are committed to providing solutions that will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings. Job Description The Project Manager will report to the Regional Deployment/Services Manager and will be responsible for managing the deployment of complex public safety solutions for Computer-Aided Dispatch, Mobile computing, Records Management, and Jail Management. The Project Manager is expected to lead and manage deployments across a wide range of customers including Statewide, Regional, County, and City level public safety jurisdictions. The Project Manager will manage a team of individual contributors across a number of disciplines providing leadership, guidance, mentoring, and support throughout all phases of the project. Responsibilities: Leads highly complex, large public safety applications (CAD/Mobile/Records/Jail) projects Leads and directs the work activities of the project team across organizational boundaries Drives strategic relationships between internal and external teams Resolves issues between internal and external groups Responsible for the profit level for all projects under their control Project budget and schedule Establishing and maintaining a communication plan with project teams and customers Establishing and executing a risk assessment and mitigation plan Establishing and maintaining a quality plan Approving invoices Providing system integration quotations and statements of work Responsible for creating, distributing, and presenting various project status reports and results Works with the Project Management Office to identify and implement process improvement and best practices across the Project Management discipline Participate in pre-contract evaluation of contract terms and scope in order to evaluate and mitigate potential risks/gaps Participation in pre-contract oral presentations and customer negotiations This position is a remote position, however, candidates are required to be located in the Western US Region. Position will travel 50% - 75% of time in Western US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $80,000-$100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Required Skills: High School diploma, Associates, or Bachelor’s degree, plus Project Management experience in one of the following areas: Business Operations, Communications, Finance, IT, Management, or Technology required. PMP certification required. Must be able to obtain a background clearance as required by our government customers. #LI-JM3 #LI-REMOTE Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Project Management
Public Safety Systems
Risk Management
Customer Relations
Team Leadership
Direct Apply
Posted 3 days ago
Motorola Solutions

Data Product Owner & Business Analyst

Motorola SolutionsWaltham, MAFull-time
View Job
Compensation$115K - 135K a year

Manage product roadmap and translate requirements into user stories for the Product Primary Data Team. | Bachelor's degree, extensive IT experience, strong Agile methodology skills. | A leader in public safety technology is seeking a Product Owner & Business Analyst to drive the strategic vision for their Product Primary Data Team. The candidate will manage the product roadmap, translating complex requirements into actionable user stories. This role requires a Bachelor's degree, extensive IT experience, and a strong record in Agile methodologies. The position is based in Waltham, Massachusetts and offers a competitive salary range of $115,000 - $135,000 USD. #J-18808-Ljbffr

IT experience
Agile methodologies
Product management
Business analysis
Verified Source
Posted 8 days ago
Motorola Solutions

Data Product Owner

Motorola SolutionsAnywhereFull-time
View Job
Compensation$115K - 135K a year

Own and manage the product roadmap and backlog for the Product Primary Data platform, translating business needs into technical requirements, and collaborating with stakeholders and development teams. | 5+ years in IT, 2+ years as a Product Owner or Business Analyst, leadership experience, proficiency in Agile tools like Jira, and excellent communication skills. | This a Full Remote job, the offer is available from: United States, Alabama (USA), Arkansas (USA), Florida (USA), Illinois (USA), Maryland (USA), Massachusetts (USA), Tennessee (USA), Texas (USA), Utah (USA), Virginia (USA) Company Overview ​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Primary Data Team in IT is the central organization responsible for the governance, quality, and maintenance of our company's most critical data assets. We act as the single source of truth for core business entities like customer, product, and supplier data, ensuring consistency and accuracy across all enterprise systems. Our team establishes and enforces data standards, defines data ownership, and implements the necessary tools and processes to cleanse, enrich, and manage primary data throughout its lifecycle. By providing a clean, reliable, and integrated foundation of data, we empower the entire organization to make informed decisions, operate more efficiently, and drive key business initiatives, from digital transformation to advanced analytics. Job Description We are seeking a dedicated Product Owner & Business Analyst to join our Product Primary Data Team. This critical dual role drives the strategic vision and analytical clarity for our product data solutions. You will own the product roadmap and prioritized backlog, serving as the definitive voice of the customer and the business stakeholders. By translating complex needs into clear, actionable requirements, you will ensure our technical development team is focused on delivering high-value, market-aligned Product Primary Data solutions that directly support our overarching business goals. Product Strategy & Vision • Own, define, and communicate the strategic vision and long-term product roadmap for the Product Primary Data platform. • Serve as the definitive voice of the customer and key business stakeholders for the development team. • Define, manage, and track key success metrics (KPIs) to measure the value and performance of the delivered solutions. • Maintain continuous alignment between the development team’s priorities and the company’s strategic objectives. Product Backlog & Requirements Management • Work closely with business stakeholders to understand, document, and analyze their product data requirements, processes, and pain points. • Maintain, refine, and prioritize the Product Backlog (Epics, Features, and User Stories) based on business value, feasibility, and strategic importance. • Translate complex business needs into clear, actionable user stories with well-defined acceptance criteria and functional requirements. • Conduct gap analysis, data mapping, and process modeling to inform the design and optimization of our Product Primary Data solutions. • Actively participate in Sprint Planning, Review, and Grooming sessions, ensuring the team clearly understands the what and why behind each prioritized item. Stakeholder Communication & Collaboration • Bridge the communication gap between business users, design teams, and the technical development team. • Manage stakeholder expectations and ensure alignment throughout the development lifecycle. • Be the final approver for user stories, accepting work only when it meets the defined acceptance criteria and quality standards. Requirements: • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a Related Field. • 5+ years of experience as an IT professional, with 2+ years specifically in a Product Owner or Business Analyst capacity. • 2+ years of leading a team • Proven ability to define product strategy and manage a complex, prioritized backlog in an Agile environment. • Excellent communication, negotiation, and interpersonal skills, with the ability to articulate complex concepts to both technical and non-technical audiences. • Exceptional problem-solving skills and a proactive, results-oriented attitude. • Proficiency in Agile project management tools (e.g., Jira). Target Base Salary Range: $115,000 USD - $135,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements • Bachelors degree with 5+ years of professional IT experience • AND 2+ years of Product Owner and/or Business Analyst experience • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. This offer from "Motorola Solutions " has been enriched by Jobgether.com and got a 82% flex score.

Product Ownership
Agile/Scrum methodologies
Stakeholder Management
Requirements Gathering
Data Mapping and Gap Analysis
API and SQL proficiency
Verified Source
Posted 11 days ago
MS

Sales Enablement - Product Data Hub Specialist (US REMOTE)

Motorola SolutionsAnywhereFull-time
View Job
Compensation$70K - 80K a year

Lead the end-to-end execution of the Product Data Hub project, serve as a bridge between technical and business teams, and support AI adoption strategies within sales enablement. | Bachelor's degree in a related field, 3+ years in operational roles such as sales enablement or project management, strong communication and leadership skills. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Sales Enablement team is dedicated to improving sales productivity and effectiveness. We work closely with sales, marketing, and product teams to ensure our sales professionals have the knowledge, skills, and tools they need to succeed. Our mission is to empower the sales team to win more deals and drive revenue growth for the company. Job Description This position is remote and can be located anywhere in the US. Overview: The Sales Enablement Product Data Hub Lead will be a strategic driver of business transformation within our sales organization. This experienced individual will lead the change management strategy for key projects, specifically change management for the Product Data Hub (PDH), while simultaneously helping to drive AI Sales Enablement initiatives and other Sales Enablement programs. This position offers a unique opportunity for a highly motivated and organized individual to bridge the gap between technical implementation and business adoption, ensuring our teams leverage modern tools. Key Responsibilities: Change Management & Project Leadership (Product Data Hub) Manage the Product Data Hub (PDH) project: Lead the end-to-end execution of this primary cross-functional initiative with defined timelines, deliverables, and diverse stakeholders to ensure successful rollout. Translate technical concepts: Serve as a bridge between IT and Business by translating complex technical requirements into a clear and actionable adoption plan for new users. Plan execution: Create and implement the comprehensive change management plan for the PDH rollout, ensuring a smooth transition from legacy systems to a centralized data system. Stakeholder alignment: Identify and coordinate with key stakeholders to define responsibilities and business processes to effectively execute the change management plan. Communication & Presentation Executive communication: Lead critical awareness conversations and present status updates to senior leadership with confidence and clarity. Training coordination: Coordinate training sessions and materials by partnering with IT and subject matter experts to ensure users are prepared for new tools and strategies. AI Enablement & Innovation Strategy execution: Assist in developing and executing the strategy for AI adoption across the sales organization, focusing on tools like Gemini to enhance productivity. Tech evaluation: Evaluate emerging sales technologies and pilot new AI workflows to ensure the organization remains at the cutting edge of efficiency. Sales Enablement Content & Programs Content creation: Support the Sales Enablement team by creating engaging training materials, one-pagers, playbooks, and presentation decks. Program development: Contribute to the development and implementation of strategic sales enablement programs and initiatives Process improvement: Participate in cross-functional projects focused on sales enablement and process improvement. Qualifications: Education: Bachelor’s degree in Business, Communications, Marketing, or a related field. Experience: 3+ years of experience in an operational-focused role such as Sales/Business Operations, Sales Enablement, Project Management, Marketing, Communications, or a related strategic team. Soft skills: Strong communication, leadership, and coordination skills. #LI-AB1 #LI-REMOTE Target Base Salary Range: $70,000.00 - $80,000.00 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor’s degree in Business, Communications, Marketing, or a similar business field. 3+ years of experience in an operational-focused role such as Sales/Business Operations, Sales Enablement, Project Management, Marketing, Communications, or similar business experience. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Change Management
Project Leadership
Stakeholder Coordination
Communication & Presentation
Training Coordination
AI Enablement
Direct Apply
Posted 14 days ago
Motorola Solutions

Sales Engineer - Public Safety - United States REMOTE

Motorola SolutionsAnywhereFull-time
View Job
Compensation$70K - 110K a year

Provide technical support, conduct product demos, and assist in product development for advanced communication solutions. | Requires 2+ years in technical sales support, RF instruments proficiency, U.S. citizenship, and ability to obtain security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Silvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies. With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Job Description Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons. Silvus StreamCaster® radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers. Wouldn’t you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career. THE OPPORTUNITY Silvus Technologies is seeking a Sales Engineer – Public Safety to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role will participate in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development. The Sales Engineer – Public Safety position reports to the Director of Sales Engineering on the Sales Engineering team. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. This position is eligible for 100% remote work depending on location. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. ROLE AND RESPONSIBILITIES • Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc. • Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies. • Prepare and conduct product demonstrations for customer visits and equipment evaluations. • Visit customer sites to provide technical support and deliver training. • Troubleshoot failures and abnormal situations in the field. • Collect and analyze field failures and abnormalities and provide feedback to the development team. • Help the Design Engineers reproduce and troubleshoot problems. • Participate in resource allocation and hardware maintenance to support different sales and business development activities. • Help drive future product development. • Travel requirements: 50% - frequent travel for meetings, events, and demonstrations. REQUIRED QUALIFICATIONS • Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position. • Proficiency with radio frequency instruments such as signal generators and spectrum analyzers. • Willingness to travel and work at customer sites. • Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire. • Must be a U.S. Citizen due to clients under U.S. government contracts. • All employment is contingent upon the successful clearance of a background check PREFERRED KNOWLEDGE, SKILLS AND ABILITIES • Familiarity with Linux. • Proficiency with TCP/IP protocol and networking. • Experience with operating and testing IP radios/modems. • Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies. • Proficiency with programming languages such as C/C++. • Excellent organization skills and attention to detail. • Demonstrated written and verbal communication skills. WORKING CONDITIONS & PHYSICAL REQUIREMENTS • Trade shows. • Outdoor environment for demos. • Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field. • Lift equipment up to 20 lbs. for the set-up of demonstrations and testing. CA Pay Range: $70,000 - $110,000 USD The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications. Basic Requirements • Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position. • Proficiency with radio frequency instruments such as signal generators and spectrum analyzers. • Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire. • Must be a U.S. Citizen due to clients under U.S. government contracts. • All employment is contingent upon the successful clearance of a background check Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Sales Engineering
Technical Support
Product Demonstrations
Customer Training
Networking Protocols
Verified Source
Posted 20 days ago
MS

Sales Engineer - Public Safety - United States (REMOTE)

Motorola SolutionsAnywhereFull-time
View Job
Compensation$70K - 110K a year

Provide technical support, conduct product demos, support customer sites, and contribute to product development in RF and mesh networking solutions. | Bachelor's in Electrical Engineering or related field with 2+ years of pre- and post-sales support experience, or 6+ years of experience without a degree, with RF and networking proficiency. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Silvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies. With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Job Description Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons. Silvus StreamCaster® radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers. Wouldn’t you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career. THE OPPORTUNITY Silvus Technologies is seeking a Sales Engineer – Public Safety to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role will participate in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development. The Sales Engineer – Public Safety position reports to the Director of Sales Engineering on the Sales Engineering team. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. This position is eligible for 100% remote work depending on location. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. ROLE AND RESPONSIBILITIES Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc. Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies. Prepare and conduct product demonstrations for customer visits and equipment evaluations. Visit customer sites to provide technical support and deliver training. Troubleshoot failures and abnormal situations in the field. Collect and analyze field failures and abnormalities and provide feedback to the development team. Help the Design Engineers reproduce and troubleshoot problems. Participate in resource allocation and hardware maintenance to support different sales and business development activities. Help drive future product development. Travel requirements: 50% - frequent travel for meetings, events, and demonstrations. REQUIRED QUALIFICATIONS Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position. Proficiency with radio frequency instruments such as signal generators and spectrum analyzers. Willingness to travel and work at customer sites. Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire. Must be a U.S. Citizen due to clients under U.S. government contracts. All employment is contingent upon the successful clearance of a background check PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Familiarity with Linux. Proficiency with TCP/IP protocol and networking. Experience with operating and testing IP radios/modems. Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies. Proficiency with programming languages such as C/C++. Excellent organization skills and attention to detail. Demonstrated written and verbal communication skills. WORKING CONDITIONS & PHYSICAL REQUIREMENTS Trade shows. Outdoor environment for demos. Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field. Lift equipment up to 20 lbs. for the set-up of demonstrations and testing. COMPENSATION The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications. CA Pay Range $70,000 - $110,000 USD Basic Requirements Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position. Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire. Must be a U.S. Citizen due to clients under U.S. government contracts. Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

RF and wireless communication
Networking protocols (TCP/IP)
Customer technical support
Product demonstrations
Troubleshooting RF systems
Travel and field support
Direct Apply
Posted 21 days ago
MS

Customer Service Representative - Data Information Processor - US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$42K - 44K a year

Administering client assignments, processing service completions, managing high call volume, and ensuring customer satisfaction. | High school diploma, 2+ years customer service experience, ability to multitask across multiple systems, remote work experience preferred. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it. Job Description We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume. High multi-tasking environment Work within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements. Work in upwards of 15 different tabs between multiple screens Excellent customer service skills Ability to work independently as well as within a team Excellent communication skills Process release of vehicles, and track auction pick ups Follow through and ownership of work to completion required. Previous collection, repossession or automotive industry experience preferred Microsoft Office and Google Suite product experience 40 wpm minimum Must be able to handle multitasking on a computer with multiple screens This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to by hybrid at feature time Target Base Salary Range: $41,600 to $43,680 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements High School Diploma or equivalent Minimum 2 years of customer service experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Customer Support Leadership
Process Improvement
Data Analysis
Team Management
Training & Enablement
Direct Apply
Posted 22 days ago
Motorola Solutions

User Researcher - 2026 Summer Internship

Motorola SolutionsPhoenix, AZFull-time
View Job
Compensation$40K - 70K a year

Assist in user research and data analysis to support UX design projects. | Pursuing a Bachelor's degree with relevant coursework and some technical skills, but limited experience in UX research methodologies. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Our cross-functional Devices & Customer Experience team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing - and life-saving - products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers. Job Description Our world is changing faster than ever with increasing ambiguity, and speed. We know the value of good research and design in helping our users adapt to these changing conditions, making them safer and more efficient than ever. Our primary customer base includes Public Safety, Enterprise, and Business, with products including portable and mobile communication and data devices. As a UX Research Intern, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound design practices. Scope of responsibilities: • The User Experience Research Intern will conduct research for end to end solutions for public safety and commercial customers across diverse areas. • Collaborate with other researchers to capture and synthesize insights to work with other designers to ideate, prototype and deliver designs. • Be someone that will approach the project as part of a greater strategy. • The User Experience Research intern is encouraged and expected to innovate and be creative in their approach and implementation. Soft Skills: • Exceptional interpersonal skills, demonstrating strong empathy and a passion for understanding user needs. • Ability to collaborate effectively and work with the full range of user experience design professions as well as product management and software development. • A rich appreciation for culture and end user work practices should complement your strong knowledge base in research and design. • Innate ability to understand complex systems, problems and workflows and ability to see the big picture • Demonstrate initiative and ability to work independently and as a member of a multi-disciplinary team while handling multiple tasks or projects Desired Skills/Experience: • Research planning: Understand business questions and design research plans into testable research goals, select appropriate research methodologies (qualitative, quantitative, or mixed methods), and create study plans. • Research tool proficiency: Practical, hands-on experience with common UX research tools, including qualitative and quantitative methodologies such as in-depth user interviews, concept and prototype testing, usability testing, heuristic evaluation, moderating focus groups, survey research. • Data analysis & synthesis: Organize data and translate research findings into actionable insights with attention to detail. #LI-MP2 #LI-REMOTE Basic Requirements • High School Diploma is required • Must be pursuing a Bachelor's Degree with a graduation date of December 2026 or later • Students requiring current or future visa sponsorship must be pursuing a minimum of a Master's Degree with a graduation date of December 2026 or later Travel Requirements None Relocation Provided None Position Type Intern EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Java
C++
HTML
Microsoft Office
Verified Source
Posted 24 days ago
MS

Sr Business Systems Analyst

Motorola SolutionsPlantation, Florida, Chicago, Illinois, Framingham, Massachusetts, Brentwood, TennesseeFull-time
View Job
Compensation$120K - 150K a year

Analyze, design, implement, and support Oracle supply chain systems and processes to optimize business operations. | Over 10 years of Oracle Supply Chain experience, with at least two Oracle Fusion Cloud implementations, and leadership experience. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it. We are seeking an IT professional who is passionate about the use of technology to achieve business goals. The ideal candidate is self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems. The role focuses on advancing the capabilities of our supply chain business systems using the latest best of breed cloud and edge technologies that are integrated as part of our broader Oracle ERP/Fusion environment. Job Description As a Senior Business Systems Analyst, you will collaborate with business and IT teams to deliver innovative solutions as part of a major transformation program encompassing Planning, Procurement, Order Management, and Transportation/Logistics. You will work closely with IT leads and vendors to implement solutions across various supply chain areas, ensuring alignment with business goals and best practices. Key Responsibilities: Analyze and document business processes, requirements, and system configurations to support supply chain initiatives. Lead the design, testing, and implementation of Oracle Fusion Cloud Supply Chain modules, ensuring seamless integration with existing systems. Create functional designs, technical specifications, and system configurations to enhance and optimize Oracle EBS (on-prem) and Oracle Fusion Cloud applications. Collaborate with cross-functional teams, including stakeholders, developers, and vendors, to deliver high-quality solutions on time and within budget. Provide support and troubleshooting for supply chain systems to resolve issues and ensure continuous operations. Identify opportunities for process optimization and recommend innovative solutions leveraging Oracle Fusion Cloud capabilities and emerging technologies. Develop training materials and conduct user training sessions to ensure effective system adoption across teams. Stay updated on industry trends and Oracle updates to ensure the organization leverages the latest tools and methodologies. Qualifications: 10+ years of experience as an Oracle Applications Supply Chain Techno-Functional Analyst with expertise in Oracle Fusion Cloud, including modules such as Order Management, Purchasing, Inventory, and Manufacturing. 5+ years of experience developing PaaS applications and extensions using Oracle APEX, Autonomous DB, VBCS, etc. Completed at least two Oracle Fusion Cloud implementations in Supply Chain modules such as Procurement, Order Management, Inventory, and Manufacturing. Familiarity with agile scrum methodologies for delivering projects and enhancements. Strong communication, analytical, and problem-solving skills to troubleshoot issues and drive continuous improvements. Exposure to Oracle Fusion AI Studio or Agentic AI and digital technologies like RPA, ChatBots, and AI/ML is an advantage. Bachelor’s degree in a relevant field from an accredited institution. 3+ years of experience leading teams and transformation initiatives. Target Base Salary Range: $120,000 USD - $150,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MP2 #LI-HYBRD Basic Requirements Bachelor degree with 10+ years of Oracle Supply Chain experience AND 5+ years of experience in Oracle Fusion Cloud with order management, purchasing, and inventory. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Oracle Fusion Cloud Supply Chain modules (Order Management, Purchasing, Inventory)
Business process analysis
System configuration and integration
Vendor collaboration
Project management and leadership
Direct Apply
Posted about 1 month ago
MS

Cirrus Central Management: Customer Success Manager

Motorola SolutionsPlantation, Florida, Chicago, Illinois, Schaumburg, IllinoisFull-time
View Job
Compensation$73K - 145K a year

Engage with customers post-sale to drive adoption, satisfaction, and retention, while managing the entire customer lifecycle including onboarding, training, and renewal processes. | Bachelor's degree with 2+ years in a SaaS or similar environment, experience in product adoption, telemetry data interpretation, and customer communication. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Astro Value Stream is responsible for the development of best in class P25 networking infrastructure solutions. There are development teams based in Krakow and in Schaumburg. The product management team is located in Schaumburg. It's an exciting time to be a member of Astro as we are starting on a journey to modernize our portfolio as well as optimizing our development practices to deliver content more efficiently and in a totally seamless manner to our customers. Job Description The Customer Success Management (CSM) role requires a blend of interpersonal relationship management, product expertise, and commercial acumen. Engage with Customers post-sale to drive user adoption and satisfaction, ensuring high Customer retention. Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts. Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators. Customer Engagement & Communication Leading touchpoints, Quarterly office hours, Voice of Customer (VoC) calls, maintaining the repository of customer feedback - responsible for updating pdm and development teams of current trends or points of contention Adoption & Advocacy Driving product adoption, monitoring case progress, transitioning customers to paid subscriptions, and handling subscription renewals. Technical & Telemetry Monitoring Pendo (telemetry tool) for user clicks, usage, and NPS score. Content & Training Creating in-app guides and tool tips (via Pendo), onboarding new customers, and providing training. Essential Experience & Skills Customer Success/Account Management Background: Proven track record in a B2B SaaS environment managing a portfolio of accounts. Product Adoption Expertise: Demonstrated ability to influence product usage and drive measurable adoption metrics. Technical Aptitude: Comfort in working with and interpreting data from telemetry tools (e.g., Pendo). Experience creating in-app content is a major plus. Training & Communication: Excellent written and verbal communication skills, capable of leading customer training sessions and executive-level discussions (VoC). Commercial Acumen: Experience handling subscription renewals and managing expansion/transition opportunities (moving customers from free/trial to paid). Key Behavioral Attributes Proactive and Data-Driven: Must be able to interpret usage data (Pendo) and proactively identify at-risk customers or expansion opportunities rather than waiting for issues to arise. Empathetic Listener: Essential for effective VoC calls and understanding customer pain points to drive product feedback. Detail-Oriented: Necessary for managing the renewal process, tracking case progress, and ensuring accuracy in guide creation. Ownership Mentality: The ability to take full responsibility for the entire customer lifecycle, from onboarding through renewal. MBA or other graduate degree (preferred) #LI-JM2 #LI-ONSITE Target Base Salary Range: $72,700 - $145,400 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor's Degree. 2+ years progressive experience in Systems or Development Engineering, in Product Planning/Product Marketing/Product Management or Direct Sales Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Customer Success Management
Account Management
Product Adoption
Data Interpretation
Training & Communication
Direct Apply
Posted about 1 month ago
MS

Critical Communications Astro System Management: Manager

Motorola SolutionsPlantation, Florida, Chicago, Illinois, Schaumburg, IllinoisFull-time
View Job
Compensation$98K - 196K a year

Define product strategy, manage roadmaps, coordinate releases, and align with business goals. | Bachelor's degree, 5+ years in systems or product management, familiarity with cloud services, strong communication, and technical understanding. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Astro Value Stream is responsible for the development of best in class P25 networking infrastructure solutions. There are development teams based in Krakow and in Schaumburg. The product management team is located in Schaumburg. It's an exciting time to be a member of Astro as we are starting on a journey to modernize our portfolio as well as optimizing our development practices to deliver content more efficiently and in a totally seamless manner to our customers. Job Description The product manager will be responsible for strategy, roadmap, and feature definition within the Astro VS including interfacing with engineering teams, marketing, working with sales on forecasting, and with finance on profit and loss (P&L) responsibilities. The product manager analyzes market and competitive conditions and lays out a product vision that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership—bridging gaps within the company between different functions, especially between development, sales and marketing, and support. The product manager is the person responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. They are the director of their product -- which means they direct cross-functional teams from a product's conception through to its launch Product management responsibilities include: As a manager of the System Management suite with Astro Infrastructure, this person will be responsible for a team that manages the PDM responsibilities. The Manager will need to drive their team to complete tasks on time and with in the project budget. They will need to create a collaborative culture with other Value Streams include Consoles, RF Sites, Unified Communications, all the teams in the Service organization and Sales. The System Management portfolio consists of UNC/UNCr, UEM/UEMr, PM, CM, Affiliation Display, Reporting, ATR, Zone Watch/Call Monitoring, Radio Control Manager, Genesis, Crystal Reports, Astro Upgrade Service (AUS), SDM/MC Edge, and the Service Delivery Efficiency (SDE) program. Product Strategy The product manager is responsible for setting a product vision and strategy. Their job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the strategy behind the product along with its roadmap and must work with development to define, prioritize and build what matters. Create and manage backlog, roadmap, and vision Identify customer needs and market requirements Evaluate competitive intelligence Define financial goals Create business plans for new systems and for continuous lifecycle systems Manage strategic partners and third party suppliers Product Releases PdMs must plan for what their teams will deliver and when they will deliver it. The product manager owns the release aspect of the product. Release responsibilities include managing epics and dependencies in and across releases, product and support teams; and managing releases with phases and milestones. Define market offer and structure for new systems and for continuous lifecycle systems Make products orderable, deliverable, and loveable Define and support implementation of training, support and deployment requirements Manage risks and resolve issues that affect release scope, schedule and quality Coordinate overall release project and schedule Product Visioning Collecting, curating, and promoting the most relevant ideas into epics. Defining which ideas should be promoted to epics to achieve key objectives for the product line and business. Soliciting feedback and requests from customers and field teams and ensuring this is seamlessly integrated into the product planning and development processes. Gather customer and sales feedback and voice of customer Evaluate success of launched initiatives and adjust strategy as necessary Epic Definition Responsibility for articulating the ‘what’ and working with development to determine the ‘when.’ Go-to-market Support Responsible for making product decisions and often becoming the lead resource for the rest of the organization when deep product expertise is required. This includes supporting the organizations that help bring the product to market and working directly with customers including marketing, sales, training and support services. Facilitate global sales and channel training Assist pre-sales with custom project requests Define and ensure implementation of GTM assets including demo environments, training materials, and presentations Demonstrate new pre-release epics Specialized Knowledge and Skills Familiarity with cloud services (Azure, AWS, or Google Cloud Platform) Familiarity with on-premises programming techniques (Virtual Machines, Containers,...) Firm understanding of software design & user interaction Excellent communication skills, both verbal and written are a necessity Polished presentation skills for internal and external audiences Proactive, enthusiastic attitude toward challenging problems Capable of quickly evaluating and prioritizing new projects alongside customer feedback Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff Ability to research and analyze product requirements from various stakeholders Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data. Build consensus among stakeholders Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment Ability to multi-task among various assignments Working knowledge of Motorola or competitive P25 Land Mobile Radio systems. MBA or other graduate degree (desired) #LI-JM2 #LI-ONSITE Target Base Salary Range: $98,100 - $196,200 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelors Degree (required) 5+ years progressive experience in Systems or Development Engineering or in Product Planning/Product Marketing/Product Management desired Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Product Management
Market Analysis
Roadmap Planning
Cross-functional Leadership
Direct Apply
Posted about 1 month ago
MS

Complaints Administrative Assistant - US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$46K - 50K a year

Handle complaints and claims processing, review contracts and documents, perform data entry and audits, generate reports, and conduct outbound calls to debtors. | Requires experience in collateral repossession or insurance claims, strong communication and organizational skills, proficiency with Google Workspace and Microsoft Office, and comfort with data analysis. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it and we are seeking a detail oriented and driven Complaints Administrative Assistant to join our team. Job Description Job Description This position will involve the following: The position will discern and review cases from a factual perspective, while also keeping consistent with processes. The position will also generate reports as required and candidates must be comfortable with analyzing data and keeping the department up to date as new production occurs. ● Handing and/or receiving complaints, incidents, issues ● Claims processing ● Contract and document review ● Data entry ● Logging, pulling evidence ● Estimates and quotes ● Internal audits ● 40% outbound calling debtors to discuss findings of claim review ● Remediations ● Report generation Preferred Qualifications: ● Excellent verbal and written communication skills ● Strong phone skills with ability to give clear and concise direction ● Strong multi-tasking and organization skills ● Google email, Docs and Sheets experience preferred ● Microsoft Excel and Word (Intermediate to Advanced) experience ● Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience ● Claims and/or Complaints experience a plus This position is a remote position and candidates can be located anywhere in the US. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Target Base Salary Range: $45,760 - $49,920 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Claims processing
Data entry
Report generation
Google Docs and Sheets
Microsoft Excel and Word
Customer communication
Complaint handling
Outbound calling
Direct Apply
Posted 4 months ago
Motorola Solutions

CPQ Business Operations Consultant

Motorola SolutionsAnywhereFull-time
View Job
Compensation$65K - 75K a year

Lead Oracle CPQ projects, improve user experience, collaborate cross-functionally, create documentation, and support change management. | 2+ years in sales operations, consulting, business analytics or project management with legal US work authorization. | Company Overview ​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Worldwide Sales Operations organization leads the strategy, development, and delivery of sales tools & processes that enable an efficient, effective selling organization. This group is responsible for everyday sales tools our sellers, customers and partners use to drive Sales Growth, including: CRM solutions (Salesforce.com) and quoting solutions (Oracle’s Configure-Price-Quote). It is our mission to help deliver the best set of tools, data & processes that will enable our Worldwide Sales organization to drive continued sales growth. Job Description This position can be located anywhere in the US, with a preference for candidates in the Chicagoland area. Overview: The CPQ Business Operations Consultant is a strategic role responsible for driving the design and implementation of new initiatives within Oracle CPQ, with a strong focus on enhancing the user experience. This role will partner with cross-functional teams to identify and solve operational and user-facing challenges, ensuring our sales tools are efficient, intuitive, and effective. Key Responsibilities • Lead and manage the entire lifecycle of new strategic projects within Oracle CPQ, from initial discovery to successful production deployment. • Work cross-functionally with CPQ users to analyze and identify pain points and current problems within the user experience and develop a plan to improve them. • Translate business needs and UX insights into clear, actionable requirements and create detailed user stories in Jira. • Develop comprehensive test plans and scripts, and conduct thorough testing in pre-production environments to ensure quality and functionality prior to release. • Collaborate closely with CPQ IT, Sales, Order Management and other stakeholders to align on project goals and deliverables. • Create and maintain documentation for new processes, features, and system enhancements. • Support the change management process and conduct user training sessions as needed to ensure smooth adoption of new functionalities. Specific Knowledge & Skills • Strong understanding of business processes related to Configure-Price-Quote (CPQ) and sales processes • Experience with Oracle CPQ, Salesforce CRM or ERP systems a plus • Exceptional analytical and problem-solving skills, with a keen eye for improving user workflows and system usability. • Excellent communication and collaboration skills, with the ability to effectively bridge the gap between business and technical teams. • Self-motivated and capable of operating with a high degree of autonomy in a fast-paced environment. • Familiarity with Agile project management methodologies and experience using project management tools, particularly Jira, for managing and tracking tasks and user stories a plus. • Experience in sales, consulting, business analyst, or project management LI-#AB1 LI-#REMOTE Target Base Salary Range: $65,000.00 - $75,000.00 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • 2+ years of experience in sales, sales operations, consulting, business analytics, project management or similar business experience. • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Oracle CPQ
Salesforce CRM
Jira
Agile project management
Business analysis
Sales operations
Project management
User experience improvement
Verified Source
Posted 4 months ago
MS

Federal DoD Field Engineer (Remote + Travel)

Motorola SolutionsAnywhereFull-time
View Job
Compensation$78K - 85K a year

Act as Lead System Field Engineer on projects or system upgrades, providing technical support on specialized telecommunications systems for the Federal DoD. Maintain, optimize, test, support, and document complex mission-critical communications systems. | Candidates must be U.S. citizens with the ability to obtain necessary security clearances and have a minimum of 6 years of related experience. A 2-year Associate's degree in Electronics or IT is preferred, along with CompTIA Security+ certification or the ability to obtain it within the first year. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Department Description It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future. Job Description Act as Lead System Field Engineer on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post-sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD. Performs specific system configuration, programming, optimization, testing, and documentation tasks. Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure. Maintain, optimize, test, support and document complex mission critical communications systems. Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results. Provide weekly reports of activities and accomplishments. Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. Total familiarity and continuous training in the latest technologies and troubleshooting techniques. Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. Work with other Field Engineers, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase. Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues. Solve customer problems quickly during stressful situations. Preferred Candidate Experience: Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN) Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks. Knowledge in standard telephony, dedicated data circuits, and packet switching techniques. Strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams. Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment Excellent communications skills and always present a professional image. The ideal candidate must demonstrate high-level systems experience and have a minimum of 6 years of related experience with the following equipment: Motorola Base Stations (GTR series, Desktop, etc.) Dispatch Consoles (MCC7500, MCC7500E) T1 Circuits and MPLS Circuits Computer IP Networks and Configuration Experience working with RF infrastructure technologies to include Motorola SmartZone, SmartNet, console systems, ASTRO conventional, trunked equipment, and simulcast systems The ideal candidate must have excellent skills in the use of various communications test equipment including: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS (Transmission Impairment Measurement Set), Digital RF Power Meter, Motorola Conventional, SmartNet, MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems and installation procedures. Candidate Requirements: Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Must possess a current and valid driver’s license, no traffic violations, and have a clean driving record. 2 year Associates in Electronics or IT preferred. Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred. Must be willing to obtain a DoD Secret Clearance Must be willing to obtain a DHS Public Trust Clearance CompTIA Security+ or must be able to obtain it within the 1st year of employment. Ideally the individual should have or be pursuing at least one network certification: Network+, CompTIA, Security+ Travel/Location: Federal DoD System Field Engineer can live anywhere in the United States within a commutable distance to a major airport Extensive work travel is required with up to 85% travel Willing to work overtime, weekends, holidays, and varying schedules. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $78,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements High School Diploma/GED 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products or Networking equipment. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Over 75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Wired Communications Systems
Local Area Networks
Wide Area Networks
Computer Network Installation
Configuration
Maintenance Systems
R.F. Interfaces
Telephony
Packet Switching Techniques
Self-Management Skills
Communication Skills
Motorola Base Stations
Dispatch Consoles
RF Infrastructure Technologies
Communications Test Equipment
Troubleshooting Techniques
Direct Apply
Posted 4 months ago
MS

Customer Service Representative - Data Information Processor - US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$42K - 46K a year

Process client and lender assignments including acceptance, completion, and release of assets while managing high call volume and multiple systems. | High school diploma, minimum 2 years customer service experience, ability to multitask on multiple screens, proficiency in Microsoft Office and Google Suite, and remote work experience. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it. Job Description We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume. High multi-tasking environment Work within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements. Work in upwards of 15 different tabs between multiple screens Excellent customer service skills Ability to work independently as well as within a team Excellent communication skills Process release of vehicles, and track auction pick ups Follow through and ownership of work to completion required. Previous collection, repossession or automotive industry experience preferred Microsoft Office and Google Suite product experience 40 wpm minimum Must be able to handle multitasking on a computer with multiple screens This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to by hybrid at feature time Target Base Salary Range: $41,600 - $45,760 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE Basic Requirements High School Diploma or equivalent Minimum 2 years of customer service experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Customer Service
Microsoft Office
Google Suite
Multitasking
Data Entry
Communication
Schedule Management
Direct Apply
Posted 4 months ago
Motorola Solutions

Emergency Call Handling Project Manager

Motorola SolutionsAnywhereFull-time
View Job
Compensation$75K - 150K a year

Manage and implement emergency call handling projects including planning, budgeting, risk management, and stakeholder communication. | 3+ years of project management and emergency call handling experience, high school diploma or higher in related field, legal work authorization in the U.S. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Software Enterprise Solutions Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Emergency Call Handling 911 systems, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings. Job Description Motorola Solutions is looking for a motivated individual to join our team supporting customers so they are always ready for those critical moments. As an Emergency Call Handling Project Manager, you will help customers deploy a suite of Next Generation 911 solutions that will enhance their ability to respond to emergency situations. Responsibilities: • Accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects • Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures. • Measures the performance relating to achieving each set of goals. • Understands business implications on all projects. • Acquires and maintains a high-level understanding of relevant internal organizational work flows and practices. • Serves as the primary point of contact for customers, subcontractors, and internal staff for the project. • Establishes and maintains contact with customers and channel partners as relates to their specific project. • Provides regular status updates. • Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines. • Initiates, generates, and maintains project schedules. • Leads scheduling status reviews with team members to track current status against planned progress. Budgeting/Risk Management: • Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash). • Analyses project costs and leads cost status reviews with other team members and management to track current status against planned progress • Perform detailed analyses of program data and recommend solutions to customers. • Provides ongoing assessment and coverage of the risks associated with a project. • Alert management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues. Preferred Qualifications: • Must be able to effectively lead and drive all assigned projects • Experience with Public Safety communications systems • Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace). • Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required. • Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus. • Must be a self-motivated team player able to work effectively with general guidance toward objectives. • Must have excellent interpersonal, presentation, and negotiation skills • work collaboratively with regional and territorial management. • Must be able to effectively communicate with relevant peers and senior stakeholders. Target Base Salary Range: $75,000 - $150,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate Basic Requirements Required Skills: • High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, or Technology required. • 3+ years of Project Managent and Emergency Call handling experience required • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-REMOTE Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Project Management
Emergency Call Handling
Customer Communication
Budgeting and Risk Management
Cloud-based Document Management (Google Workspace)
Verified Source
Posted 4 months ago
MS

FedRAMP Cybersecurity Analyst (Junior) US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$95K - 105K a year

The Cybersecurity Analyst will assess and analyze cybersecurity documentation for client information systems and develop automations to streamline assessment processes. The role involves engaging with clients, conducting assessments, and preparing reports while ensuring compliance with relevant standards. | Candidates should have a basic knowledge of Cloud Computing and relevant cybersecurity frameworks, along with demonstrable scripting skills. A bachelor's degree and the ability to obtain necessary security clearance are required. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview As one of the original FedRAMP-accredited 3PAOs, we remain one of the top companies who have helped Cloud Service Providers successfully navigate the FedRAMP process. With successful assessments of IaaS, PaaS, and SaaS clouds, our experience covers every type of cloud environment. We also specialize in helping organizations engineer secure clouds to meet FedRAMP’s demanding requirements. Job Description Join our team as a Cybersecurity Analyst, where you'll play a critical role in assessing and analyzing cybersecurity documentation for client information systems. You'll apply your scripting skills to develop and improve automations that streamline our assessment processes. Your work will align with FISMA, NIST RMF for Federal Civilian Agencies, RMF for DoD IT, FedRAMP, and departmental standards, with a primary focus on FedRAMP. Key Responsibilities: Engage directly with clients through verbal communication to perform interviews for assessments, understand their needs, and provide effective solutions. Conduct comprehensive assessments by analyzing cybersecurity documentation and performing evidence collection, interviews, and tests to evaluate compliance with relevant standards such as FISMA, NIST RMF, and FedRAMP. Creating scripts and utilizing scripting skills to automate repetitive tasks and improve the efficiency of security assessments, reporting, and evidence collection. Conduct system and network vulnerability scanning and analysis using tools such as Nessus/ACAS, SCC, and DISA STIGs/STIG Viewer. Prepare clear and accurate reports and documentation, with an emphasis on creating scripts to automate analysis and report generation. Work independently or as part of a client delivery team in a fast-paced, deadline-driven, remote environment. Travel up to 25% for client engagements as required. Required Skills and Qualifications: Strong verbal communication skills with the ability to articulate ideas clearly and confidently in face-to-face and phone interactions with clients. Basic knowledge of Cloud Computing, FedRAMP, FISMA, NIST/DoD RMF, and NIST SP 800-series publications. Demonstrable scripting skills in at least one language (e.g., Python, PowerShell, Bash) for task automation. Beginner knowledge of testing tools such as Nessus/ACAS, SCC, DISA STIGs/STIG Viewer. Strong organizational, planning, and attention to detail skills. Self-motivated with a strong technical aptitude. Must obtain a FedRAMP required (A2LA R311) industry certification within 3 months. The junior assessor must have at least one industry certification from the following list: Cisco Certified Network Associate Security (CCNA Security) Cisco Certified Network Associate Cyber Security Operations (CCNA Cyber Ops) Cybersecurity Analyst (CySA+) GIAC Certified Incident Handler (GCIH) GIAC Systems and Network Auditor (GSNA) GIAC Certified Intrusion Analyst (GCIA) Certified Information Systems Auditor (CISA) Certified Information System Security Professional or Associate (CISSP or Associate) Certified Secure Software Lifecycle Professional (CSSLP) Certified Information Systems Security Officer (CISSO) CyberSec First Responder (CFR) CompTIA Advanced Security Practitioner Continuing Education (CASP+) Continuing Education (CE) CompTIA Cloud+ (Cloud+) Global Industrial Cyber Security Professional (GICSP) Securing Cisco® Networks with Threat Detection Analysis (SCYBER) Preferred Qualifications: 1+ years of experience in performing or participating in FISMA-based security Assessment and Authorization (A&A) activities. Experience in creating and maintaining scripts for cybersecurity tools and processes, such as vulnerability scanning or compliance checks. Proficiency in performing technical assessments using standard industry tools such as Nessus, DB Protect, Acunetix, and ACAS (for DoD). Ability to identify and mitigate cyber security risks through formal assessment activities. Experience and technical knowledge in security engineering, secure architecture development, system and network security, authentication and security protocols, applied cryptography, and application security. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Target Base Salary Range: $95,000 - $105,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements Bachelor's Degree or higher. Must be able to obtain background clearance as required by government customer Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Verbal Communication
Cloud Computing
FedRAMP
FISMA
NIST RMF
Scripting
Vulnerability Scanning
Attention to Detail
Technical Aptitude
Cybersecurity
Security Engineering
Compliance
Automation
Documentation
Risk Mitigation
Assessment
Direct Apply
Posted 4 months ago
Motorola Solutions

Services Product Manager US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$145K - 155K a year

Develop and execute strategies to grow services value, collaborate with sales and internal teams, analyze service usage data, conduct market research, manage partner relationships, and report on KPIs. | Bachelor's degree or higher in business or technical field, 3+ years in services product management, strong analytical and communication skills, project management experience, and ability to travel up to 25%. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Services Offer Management team is a part of Motorola's Global Services segment responsible for the strategy, creation, and maintenance of Motorola Solutions' Managed, Support & Professional services offerings across all our portfolios. These individuals who are located globally are tasked with growing Motorola's business by creating services that go along with the Company's products to create solutions. This particular role is focused on the Video Security and Access Control segment of Motorola Solutions. Job Description Job Summary: The Services Product Manager will be responsible for developing and executing strategies to grow the value of services offered by Motorola Solutions. The successful candidate will have a strong background in product management and marketing as well as proven experience driving revenue growth through pricing strategy, packaging, promotions, and other tactics. This individual will also have excellent communication skills to effectively communicate across all levels of the organization and to customers. The ideal candidate will thrive in a fast-paced environment and demonstrate high energy, initiative, and leadership abilities. Responsibilities: • Develop and execute strategies to increase the value of services sold in the Americas region • Work closely with sales teams to identify opportunities to upsell/cross-sell services • Collaborate with internal departments such as finance, operations, and customer support to ensure smooth delivery of services • Analyze data on service usage and trends to inform product development and go-to-market strategies • Conduct competitive analysis and market research to stay abreast of industry trends and emerging technologies • Manage relationships with key partners and vendors related to services offerings • Track and report on key performance indicators (KPIs) related to services revenue and profitability • Provide regular updates and insights to senior management on the state of the services business. Qualifications: • Must have a Bachelor's degree or higher in business or a technical discipline such as engineering or computer science, MBA is preferred • Minimum of 3+ years of Services relevant work experience, preferably in product management or marketing within a technology or telecommunications industry • Proven track record of successfully launching new products or services • Strong analytical and problem-solving skills with ability to synthesize complex information into actionable insights • Excellent written and verbal communication skills with ability to articulate ideas clearly and persuasively at all organizational levels • Ability to collaborate effectively with cross-functional teams and stakeholders • Highly organized and detail-oriented with ability to manage multiple projects simultaneously • Strong project management skills with ability to prioritize tasks and meet deadlines • Ability to travel up to 25% of the time Target Base Salary Range: $145,000- $155,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements • Must have a Bachelor's degree or higher in business or a technical discipline such as engineering or computer science, MBA is preferred • Must have 3+ years of Services Product Management experience Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Product Management
Services Strategy
Pricing Strategy
Market Research
Competitive Analysis
Cross-functional Collaboration
Project Management
Communication
Verified Source
Posted 5 months ago
Motorola Solutions

Systems Engineer - EEC SI

Motorola SolutionsElgin, ILFull-time
View Job
Compensation$66K - 85K a year

Design, test, optimize, troubleshoot, and audit complex communications and information systems to meet customer requirements and deadlines. | Bachelor's degree in Computer Science or Engineering, 1+ years IT systems engineering experience, networking skills, knowledge of radio and wireless data systems preferred, effective communication skills, and ability to work independently and in teams. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The (Elgin Experience Center for Solutions Integration), is host to hundreds of Customers each year. The EEC Si is where customer needs and technological solutions come together thru the Systems Staging process. The EEC Si Engineering Team works with field teams to develop the fine design details of a Radio Communications System and to support the fundamental objective of Total Customer Satisfaction. Job Description In this role you will, be an active member of a team of developmental engineers, systems engineers, system technicians, and field personnel to understand, design, and test complex communications and information systems to meet customer requirements and schedule deadlines. • Become familiar with the CCSi workflow processes and procedures to program and integrate equipment for a fully functional system. • As a system staging engineer be an active participant. • Driving force behind the implementation, optimization, troubleshooting, testing, and auditing of systems throughout the staging process. • Provide detailed system design drawings/documentation, as well as hands-on support for systems testing and troubleshooting • Serve as focal point & catalyst for the resolution of product and system problems in complex communications and information systems • Develop new methods to improve performance, ease of installation, diagnostics, quality, and cycle time of complex systems Qualifications: • IT Systems Engineering experience • Aggressive problem-solving skills and the ability to get things done in a multi-organizational environment. • Effective communications, public speaking, and interpersonal skills. • Knowledge of two-way radio systems, wireless data systems • LAN/WAN, Windows, and TCP/IP networking skills are required • Some travel possible. • VM and OVF high-level working and design knowledge. • Astro/Mototrbo Motorola Communication systems experience is desired • LTE, P25, Tetra knowledge is helpful • Ability to work independently and as part of a team.Aggressive problem-solving skills and the ability to get things done. • Effective communications including public speaking and interpersonal skills. • Knowledge of TCP/IP networking, Knowledge of active directory and virtual machines. Work with a team of staging engineers and field personnel to test customer systems. • Provide "hands-on" support for systems testing and troubleshooting. • Serve as a catalyst for the resolution of product and system problems and communicate issues • quickly and accurately to the staging engineers. • Basic Unix/shell scripting skills a plus. Target Base Salary Range: $65,900 - $85,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • Bachelor's Degree in Computer Science, Engineering or Engineer Technology • 1+ years experience Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

IT Systems Engineering
TCP/IP networking
Windows
LAN/WAN
System testing and troubleshooting
Problem-solving
Public speaking and interpersonal skills
Basic Unix/shell scripting (plus)
VM and OVF design knowledge
Knowledge of two-way radio systems (desired)
Astro/Mototrbo Motorola Communication systems (desired)
LTE, P25, Tetra knowledge (helpful)
Verified Source
Posted 5 months ago
MS

Compliance Administrative Assistant - US Remote

Motorola SolutionsAnywhereFull-time
View Job
Compensation$Not specified

The Compliance Administrative Assistant will respond to client inquiries regarding licensing, insurance, and SLA requirements while analyzing data from reports to monitor compliance tasks. They will also collaborate with stakeholders to complete questionnaires and coordinate with caseworkers for timely resolutions. | Candidates must have a High School Diploma or equivalent and at least 2 years of experience in an administrative role within repossession or financial institutions. Legal authorization to work in the U.S. indefinitely is required, and no employer work permit sponsorship is available. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview SCM is a Skip Tracing, Forwarding, Data Skip and Impound division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization. Job Description SCM's Compliance Auditing department plays a critical role in safeguarding the organization's integrity and reputation. We perform comprehensive audits to identify risks, assess compliance effectiveness, and drive continuous improvement in processes and controls. This position is a remote position and candidates can be located anywhere in the US. Qualifications Respond to client inquiries regarding licensing, insurance, and Service Level Agreement (SLA) requirements. Analyze data from reports to monitor key compliance tasks and identify trends. Collaborate with relevant stakeholders to complete monthly, quarterly, and annual questionnaires. Coordinate effectively with caseworkers to ensure timely and compliant case resolutions. Ability to effectively coordinate and collaborate with team members. Managing and resolving a diverse range of cases, including complaints, incidents, issues, claims, compliance matters and legal items. This position requires excellent organizational skills, a strong analytical aptitude, and the ability to coordinate effectively with caseworkers to ensure timely and compliant resolutions. Key responsibilities include Answer client questions on licensing Insurance and SLA requirements Analyze data from reports to track key compliance tasks and trends. Work with relevant stakeholders to complete monthly, quarterly and annual questionnaires. #LI-NJ1 #LI-REMOTE Basic Requirements High School Diploma, GED or equivalent experience 2+ years of experience in an Administrative role in repossession or financial institutions. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Client Inquiries
Data Analysis
Collaboration
Case Management
Organizational Skills
Analytical Aptitude
Direct Apply
Posted 5 months ago

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