Motorola Solutions

Manage vulnerability management and continuous monitoring programs for FedRAMP certified cloud environments and coordinate with engineering teams to remediate vulnerabilities. | Requires 4+ years cybersecurity experience including 1+ years vulnerability management, US citizenship, and ability to obtain security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product & Services Cybersecurity Team is accountable for advising and guiding our development organizations in securing our customer-facing products and services. We are a team of security architects, software security engineers, and security solutions engineers. We are passionate about what we do as it is a job like no other. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical, it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back. About The Team The Motorola Solutions Federal Cloud (MSFC) Team is accountable for guiding Motorola Solutions platform and application teams through the complex web of sovereign cloud requirements and authorization processes which apply to our products across the globe. Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products. This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Job Description In this role you will: • Manage the monthly vulnerability management/continuous monitoring (ConMon) program for a large, multi-cloud FedRAMP Class D certified and CCCS Medium/Protected B assessed environment • Process vulnerability data into a Plan of Actions and Milestones (POAM) and drive completion of POAM with engineering and development teams • Liaise with engineering and development teams to complete and improve the continuous monitoring process • Generate and manage ConMon metrics for internal and external government agency audiences • Interface with incoming government agency customers and collaboratively review ConMon metrics • Prepare ConMon artifacts (scans, POAMs, inventories, etc) for annual security assessments • Work with team lead to manage incoming FedRAMP 20x ConMon-related changes • Onboard new Motorola product teams into continuous monitoring program • Improve continuous monitoring processes with automation and AI agents • Maintain process documentation The Ideal Candidate Must Demonstrate • Experience related to industry cybersecurity standards in at least one of the following: FedRAMP, NIST 800-53, GovRAMP, TX-RAMP, AZRAMP, ITSG-33 (Canadian Centre for Cyber Security (CCCS)), or Information Security Manual (ISM - Australia) • Experience with the following tools: • Google Gemini or equivalent LLM tools • Wiz • Google Workspace • Technical knowledge and/or experience in security, networking, systems administration, database administration, architecture or another technical domain • Strong written and verbal communication skills • Ability to quickly grasp concepts and terminology in security domains including governance, risk management, architecture, compliance, and operations and be able to express them in a clear and concise manner • Highest level of integrity in dealing with confidential and sensitive information • Proactive approach and enthusiasm for problem identification and solving • Ability to work under pressure with minimal supervision and deliver quality results on time • Flexible and able to adapt to changing priorities • Light coding skills for custom scripting preferred Target Base Salary Range: $110,000 USD -$120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate can reside anywhere in the US and MUST be a US Citizen. Basic Requirements • Bachelor's Degree with 4+ years of professional work experience in cybersecurity • AND 1+ years of vulnerability management experience • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Manage vulnerability management and continuous monitoring programs for FedRAMP certified cloud environments, liaising with engineering teams and government agencies. | Requires 4+ years cybersecurity experience, 1+ year vulnerability management, US citizenship, and ability to obtain security clearance. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product & Services Cybersecurity Team is accountable for advising and guiding our development organizations in securing our customer-facing products and services. We are a team of security architects, software security engineers, and security solutions engineers. We are passionate about what we do as it is a job like no other. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical, it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back. About The Team The Motorola Solutions Federal Cloud (MSFC) Team is accountable for guiding Motorola Solutions platform and application teams through the complex web of sovereign cloud requirements and authorization processes which apply to our products across the globe. Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products. This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international). Job Description In this role you will: • Manage the monthly vulnerability management/continuous monitoring (ConMon) program for a large, multi-cloud FedRAMP Class D certified and CCCS Medium/Protected B assessed environment • Process vulnerability data into a Plan of Actions and Milestones (POAM) and drive completion of POAM with engineering and development teams • Liaise with engineering and development teams to complete and improve the continuous monitoring process • Generate and manage ConMon metrics for internal and external government agency audiences • Interface with incoming government agency customers and collaboratively review ConMon metrics • Prepare ConMon artifacts (scans, POAMs, inventories, etc) for annual security assessments • Work with team lead to manage incoming FedRAMP 20x ConMon-related changes • Onboard new Motorola product teams into continuous monitoring program • Improve continuous monitoring processes with automation and AI agents • Maintain process documentation The Ideal Candidate Must Demonstrate • Experience related to industry cybersecurity standards in at least one of the following: FedRAMP, NIST 800-53, GovRAMP, TX-RAMP, AZRAMP, ITSG-33 (Canadian Centre for Cyber Security (CCCS)), or Information Security Manual (ISM - Australia) • Experience with the following tools: • Google Gemini or equivalent LLM tools • Wiz • Google Workspace • Technical knowledge and/or experience in security, networking, systems administration, database administration, architecture or another technical domain • Strong written and verbal communication skills • Ability to quickly grasp concepts and terminology in security domains including governance, risk management, architecture, compliance, and operations and be able to express them in a clear and concise manner • Highest level of integrity in dealing with confidential and sensitive information • Proactive approach and enthusiasm for problem identification and solving • Ability to work under pressure with minimal supervision and deliver quality results on time • Flexible and able to adapt to changing priorities • Light coding skills for custom scripting preferred Target Base Salary Range: $110,000 USD -$120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate can reside anywhere in the US and MUST be a US Citizen. Basic Requirements • Bachelor's Degree with 4+ years of professional work experience in cybersecurity • AND 1+ years of vulnerability management experience • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits Include • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Plan, develop, and coordinate design, coding, and testing of software systems and applications. | Bachelor's degree with 5+ years experience or Master's with 3+ years, proficiency in software lifecycles, testing, and documentation. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions, Inc. Job Description Plan, develop and coordinate activities focused on design, development, coding, testing, research, programming and documentation for software systems, applications and/or operating systems in conjunction with equipment designers and/or hardware developers. Perform modeling, designing, and coding activities, employing structured methods. Review design documentation for all levels of the software development process. Create and execute unit, integration, system, regression, performance, load and acceptance test plans and scripts. Use software system testing procedures and document results. Analyze software requirements to determine feasibility of design within quality assurance, time and cost constraints. Participate in formal design and implementation activities. Develop requirements, write code, and create unit and other automated testing solutions. Provide engineering management with accurate effort estimates for projected work. Telecommuting permitted anywhere within the U.S. Target Base Salary Range: $165,693 to $202,600 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelors degree + 5 years experience or Masters degree + 3 years experience. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Lead design and operation of real-time voice AI systems and mentor engineers for mission-critical emergency response products. | 8+ years experience in real-time communication systems with expertise in Speech-to-Text, Text-to-Speech, LLM systems, and strong technical leadership. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Hyper, a Motorola Solutions Company, a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators. Job Description We’re looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper’s emergency response products (Motorola Solutions announced that it acquired Hyper on April 9, 2026). You’ll be a senior technical leader responsible for the architecture of our most critical systems. You’ll shape long-term technical strategy, mentor engineers across the team, and own the toughest cross-cutting problems — from real-time AI pipelines and telephony to backend infrastructure and product surfaces. We expect engineers to use AI agents in their own work. But because this is mission-critical software, humans still own quality, judgment, and what ships — and as a Sr Engineer, you set the bar for what “good” looks like. What You’ll Do Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale. Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows. Drive engineering excellence across reliability, availability, security, and performance — defining the standards the team operates by. Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy. Mentor engineers; raise the floor and the ceiling of the team’s technical work through reviews, design feedback, and pairing. Build and evolve evaluation, testing, and observability frameworks for AI-assisted systems. Lead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for. Represent engineering in conversations with public safety customers, partners, and Motorola Solutions stakeholders when deep technical credibility is required. You Might Be a Fit If You have production software engineering experience, with a clear track record of technical leadership. You’ve designed, shipped, and operated large, complex systems in high-stakes domains You are comfortable working across backend, infrastructure, AI pipelines, and product surfaces. You can turn ambiguous product or operational problems into clear technical plans for the team. You use AI tools daily, but you set the standard for how your team uses them responsibly — speed without compromising quality. You raise the engineering bar around tests, observability, code review, security, and clean abstractions. You mentor effectively. Engineers around you get better because of how you work. You have strong product judgment and care deeply about the humans using what you build. You thrive in a small, fast-moving team with high ownership and low ego, and you can scale that culture as we grow. You want to work on AI systems that matter beyond demos. Relevant Experience We do not expect every candidate to have all of these. We care more about strong engineering judgment, learning velocity, and ownership than exact keyword matches. Relevant experience may include: Architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale. Deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming. Telephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing. Real-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport — including operating these systems under production load. Real-time, concurrent, or distributed systems using Elixir, Go, Python, Rust or similar languages. PostgreSQL and strong data modeling fundamentals at scale. Cloud infrastructure on AWS, Azure, or GCP. Containerized application environments operated in production. Technical leadership in public safety, govtech, healthcare, defense, infrastructure, fintech, or other high-trust domains. Target Base Salary Range: $140,000 - $160,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RS1 Basic Requirements 8+ years of experience in Realtime communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Configure, test, deploy, and support on-premise and cloud Emergency Call Handling solutions ensuring quality and documentation. | At least 5 years engineering experience, proficiency in IP products and cloud troubleshooting, and ability to travel up to 75%. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview This is a Remote position and candidates can be located anywhere in the US. There will be in excess of 75% travel US and International. The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the site design specifics, including the on-site configuration, testing, cut, and post-cut support for Motorola’s on-premise and cloud-hosted ECH solutions. Job Description Responsibilities: Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications. Performs site verification testing prior to cutting a site into a production environment. Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments. Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment. Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project. Ensures that installation/quality issues are resolved in a timely and efficient manner. Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades. Participates in pre-contract oral presentations and customer negotiations as required. Maintains subject matter expert skills in emerging cloud-native public safety technologies. Preferred Skills/Qualifications: 3+ years of experience in the deployment or Integration of complex IP products and systems. Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) are a plus. CompTIA Network+ AND Security+ Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory). Experience with installation, administration, and troubleshooting of: Server Virtualization, specifically with RedHat KVM, VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+. Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016. Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. Workstation Operating Systems, specifically Windows 7 & 10. Linux. Network Switches, preferably with Cisco IOS. Basic knowledge of Firewalls and Routers, preferably with Fortinet FortiGate Candidate must possess telephony knowledge related to analog lines and PRI up to and including troubleshooting and physical configuration/termination Candidate must be familiar with ACD call routing and provisioning Candidate must be familiar with SIP interfaces and call flow ladders for troubleshooting and provision the SBC Candidate must possess basic Active Directory knowledge pertaining to account segregation and role assignments Candidate must be able to operate independently utilizing various guides and remote support options Candidate must be able to self-manage time based on objectives and goal requirements as part of the deployment team Candidate ideally should be familiar with virtual machine deployments and hosted systems, ESXI/KVM RedHat Candidate ideally should be familiar with Cisco switch configurations Candidate must possess or be eligible for a US passport for international travel up to 75% Server hardware / Workstation hardware. Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred. Exercises judgment in the selection of methods and techniques for obtaining solutions. Ability to apply critical thinking skills to solve problems and make decisions. Target Base Salary Range: $90.000 - $100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: High School diploma, Associate's or Bachelor's degree in Computer Science, Engineering, IT, or Technology. Must have 5+ years of experience working in an Engineering or Technical environment. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Drive deployment of public safety systems and collaborate with teams to ensure timely and cost-effective delivery. | 4+ years experience in systems integration or related fields, strong communication skills, and ability to train others. | Motorola Solutions seeks a Solution Architect for remote work across the US. You will drive deployment of CAD, mobile apps, and records management systems, owning project scope and interfaces within customer networks. Collaborate with project managers and interface teams to ensure timely, cost-conscious delivery. Ideal candidates have 4+ years in systems integration or related fields, strong communication, and the ability to train others on technical processes. Travel up to 25% is expected. #J-18808-Ljbffr

Provide on-site and remote upgrades, maintenance, and troubleshooting for complex communications systems. | Requires 2+ years experience with LMR, RF or networking technologies, DOD Secret clearance, U.S. citizenship, and willingness to travel extensively. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The U.S. Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology (FST) department of the USFGMD is responsible for supporting a charter of implementing and integrating complex systems sold worldwide to the U.S. Federal Government. As a USFGMD FST, you will be exposed to a wide variety of communications requirements in both the Presale, Post Sale, and sustainment/life cycle phases of a project. These applications span the entire breadth of the U.S. Federal Government throughout the world. Job Description Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems Candidates must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, and LMR Communications Advanced level knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI Required to lift equipment of ~ 50lbs Demonstrated proficiency in troubleshooting IP networks Solid ability to administer and troubleshoot in an IT-type environment Strong verbal and written communication skills Applicants must be proficient with Microsoft Office products and Google Suite applications. Must have strong self-management and "people" skills to work closely with Motorola Solutions’ customers and subcontractors as well as Motorola Solutions sales, engineering, project management, and customer support teams. Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Have a demonstrated comprehensive understanding of IP networks Ability to administer and troubleshoot in a technical environment Above average verbal and written communication skills Organization skills and a high attention to detail Highly Preferred Qualifications: The candidate should have some basic knowledge in the technicalities deployed by Motorola ASTRO to include, networking, Cybersecurity principles, Active Directory Administration, and LMR Communications. It is helpful to have knowledge of Motorola ASTRO core applications. Candidate Experience: CompTIA Network+, Security+, MCSE, or CISSP certification Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems Experience developing and executing Motorola ASTRO upgrades is a major plus. 2+ years of experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging, IT, LMR, E911, Dispatch, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/Specialist This position is remote and will be considered from all 48 continental US states. Candidate Requirements: Must be capable of obtaining an acceptable adjudication of DOD Secret (T3) Clearance within 18 months of initial employment date Complete standard form SF86 questionnaire and fingerprinting for national security positions Must obtain either a CompTIA Security+ or CISSP certification or Certified Electronics Technician within first 12 months of employment Experience with US Military communications Hands-on experience with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging etc. ​Travel/Location: Travel internationally and domestically up to 75% - 80% of the time is required This position is remote and can be performed from most continental US states. Any residence relocation or long-term home office location requires management and MSI HR approval A permanent residence based 60 miles or less from a mid to large class International Airport is required. Ability to obtain/hold a U.S. Passport, International Drivers Permit, and the ability to legally drive and rent a vehicle as needed. Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s) Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Target Base Salary Range: $75,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements 2+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, System Administration, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee Security Suite, MCC7500 Dispatch, NICE Logging, E911, Dispatch, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience Must be a U.S. citizen with the ability to obtain necessary security clearance as required by our government contracts. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Over 75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Participate in CMMC assessments, gather evidence, and provide insights on cybersecurity practices. | Certified CMMC Professional with experience assessing cybersecurity documentation and strong understanding of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions

Participate in CMMC assessments, gather evidence, and provide cybersecurity compliance insights. | Experience assessing cybersecurity documentation and strong understanding of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions

Conduct CMMC assessments, gather evidence, and provide cybersecurity compliance insights. | Experience in cybersecurity assessments and strong knowledge of compliance frameworks. | Motorola Solutions is seeking a Certified CMMC Professional in Atlanta, Georgia. This role involves participating in CMMC assessments, gathering evidence, and providing insights on cybersecurity practices. The ideal candidate should have experience in assessing cybersecurity documentation and possess a strong understanding of compliance frameworks.The target base salary ranges from $100,000 to $110,000, along with attractive benefits including medical coverage, 401K, and paid time off.#J-18808-Ljbffr Remote Skills: Documentation, Health Plan, Internet Security About the Company: Motorola Solutions

Provide high-level technical support and perform analysis, testing, and debugging of applications and operating systems. | Requires 2+ years IT experience or relevant degree and legal work authorization in the U.S. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview 911 Location Services Customer Support Team Job Description Responsibilities: Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs. Analyzes operating systems, database, or utilities software. Plans, conducts, and directs the analysis of business problems with systems solutions. Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging computer systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Experience with Networking, Active Directory, SQL Server, Esri ArcGIS Pro Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Ability to use scripting toolsets Familiarity with HTTP, REST, FTP, SFTP etc. Ability to test APIs using tools such as PostMan. Experience with SCRUM/Agile methodologies. Enjoys “breaking” systems in the lab and then fixing them. Take help desk tickets and reproduce in the lab. Expert at researching issues and correlating them to the problems being reported to find resolution. This is regarding security vulnerabilities being reported, stack traces found in the Windows Event Log, correlating other third party software issues to how they could impact our software. Ability to find workarounds for something that isn't immediately fixable. Target Base Salary Range: $75,000 - $95,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: High School diploma, Bachelor's Degree AND 2+ years of experience in IT, or 5+ years of experience with a Technical diploma from a Technical and Vocational school. Must have 2+ years of experience working in a Technical and IT environment. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Provide Tier II technical support for cloud SaaS solutions, manage customer inquiries via Zendesk, and collaborate with engineering teams on issue resolution. | Requires 4+ years technical support experience, strong SaaS and data analytics knowledge, excellent communication, and ability to pass CJIS background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Focusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives. Job Description RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues. Responsibilities Provide day-to-day support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting and transitioning the issue to the next scheduled shift so that the issue/problem is resolved timely. Act as a representative of RapidDeploy to customers of diverse backgrounds, ensuring a positive experience with the RapidDeploy support organization, ultimately driving positive CSAT scores. Develop in-depth knowledge of all RapidDeploy product offerings, staying on top of new functionality and versions as they are released to effectively and efficiently resolve all support tickets timely and with customer satisfaction. Investigate operational issues using tools such as Application Insights, Datadog and FullStory to drive issues toward timely resolution. Promote bugs and feature requests to the Product and Engineering teams for review and prioritization, ensuring all necessary information is included to strive for quick resolution. Escalate urgent and high-priority issues as necessary, following established escalation procedures by following the appropriate chain of command. Effectively communicate with other members of the organization to relay vital information timely and accurately. Participate in weekend and holiday on-call rotation schedules as required. Proactively work with the members of the Support organization to achieve and maintain established SLA and KPI metrics to support operational success. Attend and participate in weekly team meetings, collaborating and working with others to promote ideas and solutions supportive of driving company success. Participate in cross-team meetings that occur during your shift, to collaborate on reported issues and drive priority. Contribute to the vision and mission of RapidDeploy by helping and performing other tasks as assigned, as the Company is fast-growing, competitive and in a dynamic market environment. Qualifications 4+ years of experience within a Technical Support organization. Experience adhering to established Support KPI and critical Technical Support SLA’s (CSAT, Time to Resolution (TTR), First Response, etc.) Solid Understanding of Cloud Software-as-a-Service (SaaS) offerings, enterprise software, data analytics Hands-on technical skills with the inquisitiveness to learn products, work with them, and provide recommendations to drive continuous improvement based on user value Experience using tools such as Datadog and Application Insights, or similar, to troubleshoot technical support issues Demonstrated ability to provide exceptional customer care, both internal and external Proven ability to appropriately prioritize, communicate and escalate software issues Demonstrate strong analytical and problem-solving skills Ability to communicate effectively across the experience/management spectrum, translate between technical and non‐technical teams, and empathetically communicate customers’ pain points to various other internal teams Self-motivated, energetic, proactive team player with innovative ideas, diplomacy and tact Experience working in an on-call status (evening, weekends, holidays, etc.) Strong interpersonal skills with an ability to work across teams, both in person and virtual environments to achieve business objectives Ability to work independently, yet collaboratively, in a cross-functional company, supportive of diversity, equity, and inclusion among internal and external stakeholders Public Safety experience a plus Target Base Salary Range: $75,000 - $85,000 USD This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-LD Basic Requirements 4+ years of experience within a Technical Support organization. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be able to obtain background clearance as required by government customer. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Provide Tier II technical support for cloud SaaS solutions, manage customer inquiries, and collaborate with engineering teams on bug reporting and feature requests. | 4+ years technical support experience with SaaS and data analytics tools, strong communication skills, and ability to pass background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Focusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives. Job Description RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions. In this role, you will collaborate across technical and non-technical teams, monitor critical SLA metrics, and leverage data analytics tools to resolve complex software issues. Responsibilities Provide day-to-day support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting and transitioning the issue to the next scheduled shift so that the issue/problem is resolved timely. Act as a representative of RapidDeploy to customers of diverse backgrounds, ensuring a positive experience with the RapidDeploy support organization, ultimately driving positive CSAT scores. Develop in-depth knowledge of all RapidDeploy product offerings, staying on top of new functionality and versions as they are released to effectively and efficiently resolve all support tickets timely and with customer satisfaction. Investigate operational issues using tools such as Application Insights, Datadog and FullStory to drive issues toward timely resolution. Promote bugs and feature requests to the Product and Engineering teams for review and prioritization, ensuring all necessary information is included to strive for quick resolution. Escalate urgent and high-priority issues as necessary, following established escalation procedures by following the appropriate chain of command. Effectively communicate with other members of the organization to relay vital information timely and accurately. Participate in weekend and holiday on-call rotation schedules as required. Proactively work with the members of the Support organization to achieve and maintain established SLA and KPI metrics to support operational success. Attend and participate in weekly team meetings, collaborating and working with others to promote ideas and solutions supportive of driving company success. Participate in cross-team meetings that occur during your shift, to collaborate on reported issues and drive priority. Contribute to the vision and mission of RapidDeploy by helping and performing other tasks as assigned, as the Company is fast-growing, competitive and in a dynamic market environment. Qualifications 4+ years of experience within a Technical Support organization. Experience adhering to established Support KPI and critical Technical Support SLA’s (CSAT, Time to Resolution (TTR), First Response, etc.). Solid Understanding of Cloud Software-as-a-Service (SaaS) offerings, enterprise software, data analytics. Hands-on technical skills with the inquisitiveness to learn products, work with them, and provide recommendations to drive continuous improvement based on user value. Experience using tools such as Datadog and Application Insights, or similar, to troubleshoot technical support issues. Demonstrated ability to provide exceptional customer care, both internal and external. Proven ability to appropriately prioritize, communicate and escalate software issues. Demonstrate strong analytical and problem-solving skills. Ability to communicate effectively across the experience/management spectrum, translate between technical and non‐technical teams, and empathetically communicate customers’ pain points to various other internal teams. Self-motivated, energetic, proactive team player with innovative ideas, diplomacy and tact. Experience working in an on-call status (evening, weekends, holidays, etc.). Strong interpersonal skills with an ability to work across teams, both in person and virtual environments to achieve business objectives. Ability to work independently, yet collaboratively, in a cross-functional company, supportive of diversity, equity, and inclusion among internal and external stakeholders. Public Safety experience a plus. Target Base Salary Range: $75,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-LD Basic Requirements 4+ years of experience within a Technical Support organization. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be able to obtain background clearance as required by government customer. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Configure and support complex hardware and software systems while resolving critical issues and performing root cause analysis. | Bachelor's degree or 3+ years experience with MS SQL Server, Windows Server, network infrastructure, and ability to pass CJIS background check. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview CMSO Software Enterprise Technical Support is a group that delivers solutions to the public safety sector. The group is committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. As part of this team, the PremierOne Support team deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description ***The hours for this position include nights, weekends, and holidays. This role also has an On Call responsibility.*** At Motorola Solutions, everything starts with our people. We help people be their best in the moments that matter. As a Senior Technical Support Engineer, you will work in a people-first culture to support and configure critical hardware and software implementations for our customers. This position is a remote role in the United States and serves as a vital technical touchpoint. Because public safety never sleeps, the hours for this position include nights, weekends, and holidays, alongside a rotational on-call responsibility to help ensure support is always active. We welcome candidates with a Bachelor's degree or equivalent practical experience who are passionate about using their technical expertise to keep critical public safety networks running smoothly. Key Responsibilities: Customer Implementation & Support Configure and support complex hardware and software systems deployed in public safety customer environments Resolve highly critical customer issues received via phone, email, and web portal with outstanding professionalism Collaborate across technical groups to streamline workflows and deliver rapid, high-quality resolutions System Diagnosis & Optimization Troubleshoot and analyze intricate system-level software, networking, and third-party components Identify root causes of application failures and implement corrective measures to prevent recurrences Maintain continuous operational availability of local and remote customer implementations Technical Collaboration Work effectively as a self-directed technical resource and as a highly collaborative team member Share domain knowledge regarding application behavior and database performance with internal engineering groups Participate in a rotational off-hours on-call schedule to support emergency system restoration Job Requirements: Technical Expertise Database & OS Administration to configure and maintain MS SQL Server and MS Windows Server environments Performance Analysis using MS Ops Manager and desktop operating systems to identify performance bottlenecks Network & Infrastructure troubleshooting including basic routing, firewalls, and security rules Professional Experience Problem Solving to efficiently diagnose, isolate, and resolve multifaceted software and hardware issues Client Engagement to represent the organization and manage customer relationships with high professionalism On-Call Rotation to actively participate in rotational, off-hour duties for system-critical issues Preferred Qualifications Advanced expertise in PremierOne Application Suite or similar high-availability public safety platforms Hands-on network infrastructure experience with F5 Load Balancers and Fortigate firewalls Deep knowledge of relational database query writing, optimization, and SQL Server indexing This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. The salary range for this req role is $90,000- $110,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 #LI-Remote Basic Requirements Bachelors degree or 3+ years of relevant experience Must be able to obtain background clearance as required by government customers Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Lead architectural design and implementation of complex full-stack features with media processing and AI integration. | Requires 4+ years full-stack experience with Python and Java, media processing expertise, GCP deployment skills, and Angular frontend proficiency. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Join our dynamic, agile R&D team as an Senior Full-Stack Engineer, where you will serve as a key architectural driver for our Evidence Management features, deployed on Google Cloud Platform (GCP). You will be responsible for the end-to-end success of major features—from proposing architectural approaches for video extraction to defining service contracts for AI-generated metadata. While primarily an Individual Contributor (IC), you will take on Technical Lead responsibilities for specific initiatives, actively mentoring peers and elevating our engineering standards. We expect a transformative approach, leveraging AI methodologies to optimize the development pipeline and ship high-performance media tools. Job Description Responsibilities: - Architectural Ownership: Propose and facilitate technical discussions to arrive at agreed-upon architectural plans for video trimming, transcription, and packaging services. - Contract Definition & Coordination: Own the APIs for the Evidence Domain, coordinating with external consumer teams to ensure seamless integration and data integrity. - Feature Grooming & Delegation: Groom stories from Product Management requirements and break down tasks for the team to enable rapid, parallel development. - Hands-on Media Manipulation: Lead the implementation of frame-accurate video trimming, cropping, and snapshot extraction logic using libraries such as FFmpeg or GStreamer . - High-Performance UI/UX: Lead the development of the Video Trim Editor and extraction logic, ensuring frame-accurate performance and efficient GCS data handling in the browser. - Quality & Review: Conduct thorough code reviews, serving as a trusted source to catch edge cases, security gaps, and performance bottlenecks. - Pipeline Transformation: Actively contribute to development pipeline improvements (e.g., automated guardrails, RAG systems) to significantly cut down PR cycle time. - AI Integration: Participate in shipping LLM-powered features (e.g., scene description and object detection), monitoring live metrics to refine accuracy. Requirements: - Experience & Impact: Bachelor’s degree plus 4 + years of progressive technical experience, demonstrating successful ownership of complex, distributed features. - Media Processing Mastery: Practical experience with media processing tools (e.g., FFmpeg) to perform lossless trimming, transcoding, and frame-accurate media manipulation. - GCP Proficiency: Proven ability to deploy and manage applications on GCP (GKE, Cloud Run, Cloud Storage). - API/Contract Ownership: Extensive experience designing robust service contracts and managing dependencies between Python/Java microservices. - Frontend Expertise: Professional experience with Angular 17+ (specifically Signals ) for developing highly performant, real-time user experiences. - System Integrity: Deep understanding of scale challenges, fault-tolerant design, and the ability to anticipate and address stress points within media-heavy architectures. - Transformative Mindset: Practical experience leveraging modern AI tools for coding, architectural trade-offs, and code analysis. Target Base Salary Range: $135,000 USD - $155,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate Note: Candidate must be in the Chicago office 2 days per week. #LI-MP2 #LI-HYBRD Basic Requirements - Bachelors degree with 4+ years of full stack engineering and Python experience - AND 2+ years of Java experience - Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Lead global teams to develop and execute procurement strategies ensuring supply continuity and cost savings. | Bachelor's degree with over 10 years procurement experience, including 5 years strategic procurement, preferably in battery procurement. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview In Global Procurement, we don’t just manage a supply chain; we build the lifelines that connect people in their moments of greatest need. Every component we source and every partnership we forge directly impacts the reliability of the communication systems used by police, fire, and emergency services worldwide. We are a team of strategic orchestrators, navigating a complex global landscape to ensure that when the call for help comes, the technology is ready. Join us in building a more resilient world. The Procurement team is moving beyond traditional sourcing goals to create value for the enterprise by improving profitability, increasing supplier collaboration, and supporting new solution development. We are a client focused team designed to bring value and help lead innovations within the enterprise. Job Description Location: Employee must be based in the Greater Chicago Area with the expectation to be in office up to 3 days per week. In this role you will be responsible for: Leading global, cross functional team in developing and executing a cohesive category strategy for battery cells and battery packs, with focus on developing a supply base to meet the changing requirements of the assigned category, analyzing market trends and business environment and long term commercial strategic direction. Leading supplier negotiations within a framework of a strategic contractual relationship, managing non-disclosure and corporate supplier agreement. Managing overall supplier relationships including supplier performance, capability development, capacity planning, contracting, risk mitigation, cost and quality improvements Identify cost savings through negotiations, event driven activities, and alternate sourcing to achieve assigned cost reduction goals. Ensure components supply assurance by maintaining the appropriate Preferred Manufacturer List with the right industry manufacturing technology capability and business setup scale. Monitor current commodity market conditions to identify potential supply challenges and develop a supply continuity plan Lead the Strategic Component Team (SCT) to identify and drive projects which improve cost, quality and delivery to Motorola; included but not limited to supplier footprint expansion, roadmap alignment, design rule libraries, supplier capability metrics as guidance for designer in supplier and materials selection, and part design manufacturability, to cultivate cost conscious design approach Other duties as assigned Qualifications: Product management or technical experience in the areas of Hardware/Software Product Development. Excellent contract negotiations skills and understanding of key commercial terms and conditions Strong analytical, communication and interpersonal skills with the ability to work at various levels of management including internal and external Executive levels. A good team player, mature and self-motivated with ability to lead with personal integrity Able to manage multiple priorities in a dynamic environment Experience managing complex strategic sourcing projects Direct experience managing Battery Cell and/or Battery Pack Procurement is preferred. #LI-AB1 #LI-HYBRID Target Base Salary Range: $140,000 - $170,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor’s degree in Engineering, Business, Supply Chain, Procurement, or a similar business discipline. Overall Experience: 10+ years of experience in Supply Chain or Procurement. Specialized Experience: Minimum of 5 years of dedicated experience in a strategic procurement role or a closely related business function. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Lead strategic technology transformation and advanced data analytics initiatives to optimize operational efficiency and customer experience while managing a portfolio of programs. | Bachelor's degree and over 10 years of experience in technology transformation, strategy, change management, and leadership in business intelligence and program management. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product Transformation & Analytics team within the Video & Software (V&S) organization is responsible for enabling the success of the wider product organization by managing key operating disciplines, modernizing operational processes, and unlocking data-driven insights. We strive to lower the overall complexity of doing business, accelerate time-to-market for our capabilities and solutions, and guide the continual optimization of cross-organizational platforms. Sitting at the center of the company’s most strategic work, this department drives enterprise-level outcomes across quote-to-cash (QTC) modernization, advanced business intelligence, and cloud journey efficiencies to deliver measurable improvements in operational efficiency, customer satisfaction, and Annual Recurring Revenue (ARR). Job Description The Director, Transformation & Analytics is a high-visibility leadership role responsible for driving strategic initiatives, technology transformation, and advanced data analytics across the V&S organization. This leader will oversee a comprehensive portfolio of transformation programs, manage critical platform ecosystems, and serve as a core liaison between IT, Finance, Procurement, Product, Engineering, and Go-To-Market (GTM) teams. The Director will directly lead a team of Product Transformation & Analytics Managers (who target operational gaps and optimize QTC flows) as well as high-potential individual contributors (such as strategic project managers driving complex, cross-functional customer experience initiatives) Key Responsibilities Strategic Leadership & Transformation: Develop and execute strategic initiatives to drive technological innovation, digital transformation, and M&A acquisition integration projects within the organization. Identify and achieve "quick wins" to build momentum while pursuing long-term enterprise goals. Advanced Analytics & Business Intelligence: Partner with data science, UX, and analyst resources to design, manage, and scale a comprehensive business intelligence dashboard infrastructure. Deliver meaningful, data-driven insights regarding organizational health, NPS, and deployment timelines to senior leaders to facilitate executive decision-making. Portfolio & Program Management: Oversee the cost, schedule, and performance of assigned transformation initiatives, ensuring clear portfolio reporting, risk logs, and executive visibility. Guide the optimization of platforms, tools, and workflows to alleviate manual work for internal employees and create better experiences for customers. Cross-Functional Alignment & Stakeholder Engagement: Build strong partnerships across engineering, finance, legal, operations, IT, and customer success to unblock dependencies, maintain execution momentum, and streamline vendor management. Change Management: Act as a change agent to develop communication, readiness, and adoption plans that ensure smooth rollouts and embed new processes into operational teams. Talent Development & Leadership: Attract, retain, and develop top talent within the office. Mentor and provide direction to both people managers and high-potential individual contributors, fostering a culture of innovation, accountability, and continuous learning. Qualifications: Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Data Analytics) is required; an advanced degree is preferred. At least 10+ years of proven experience in technology transformation, strategy implementation, and organizational change management. Strong knowledge of business intelligence platforms, data analytics tools, and methodologies to drive data-driven decision-making. Demonstrated experience managing complex, cross-functional portfolios or programs, such as quote-to-cash modernizations, system integrations, or cloud optimization journeys. Excellent leadership, strategic thinking, and meeting facilitation skills with a natural talent for bringing clarity to ambiguity. Strong communication and stakeholder management abilities, with a track record of building trust across product, engineering, finance, and operations teams. Demonstrated experience leading, mentoring, and developing professional teams, including experience managing people managers or high-potential individual contributors Target Base Salary Range: $150,000 - $180,000 USD. Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RS1 Basic Requirements Bachelor’s degree At least 10+ years of experience in technology transformation, strategy implementation, and organizational change management. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.