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MeridianLink

Senior Product Manager - AI Products (FinTech)

MeridianLink•Anywhere•Full-time
View Job
Compensation$139K - 197K a year

Lead strategy and roadmap for AI-powered automation features in a vertical SaaS platform, coordinating engineering and data science teams and addressing financial regulatory requirements. | Requires at least five years of product management experience designing enterprise AI/ML products in B2B SaaS, plus a bachelor's degree; an MBA and computer science or lending software background are preferred. | We are looking for a seasoned Senior Product Manager to lead the definition and delivery of AI-powered automation capabilities within our vertical SaaS platform. This role sits at the intersection of financial services technology and applied AI and is accountable for translating complex lending workflows into intelligent, scalable product experiences that meaningfully reduce manual effort for our customers. You have shipped AI features in production—not just prototypes—and you understand what it takes to bring models, data pipelines, and UX together into a trustworthy, compliant product. Experience in consumer lending or mortgage software is a strong differentiator, as you will need to quickly earn credibility with domain-expert stakeholders and customers. Key Responsibilities: AI Product Strategy and Roadmap Own the end-to-end product strategy and roadmap for AI automation features within the platform. Define measurable outcomes (efficiency gains, error reduction, decision accuracy) and hold the roadmap accountable to them. Partner with executive leadership to align AI initiatives with company-wide product vision and revenue goals. Build business cases justifying R&D investment based on expected revenue opportunities. Identify high-value automation opportunities across the loan origination and account opening lifecycles. Stay updated with the latest trends and advancements in AI and ML, to identify opportunities for innovation and incorporate relevant insights into product strategy and development. Discovery and Customer Engagement Conduct deep discoveries with lending operations teams, compliance officers, and technology buyers to surface unmet needs. Dig beyond stated needs to define innovative solutions to customer challenges. Synthesize qualitative research, quantitative usage data, and competitive intelligence into clear product opportunities. Build and maintain a robust feedback loop with design partners and early-access customers during feature development. Cross-Functional Delivery Drive execution with engineering, data science, and design teams using agile practices and emerging Dev AI practices. Translate business needs into clear and actionable epics, user stories, acceptance criteria, and supporting documentation. Lead rapid prototyping exercises to speed time to market and enable early customer validation. Ensure requirements align with strategic business goals while balancing compliance, security, scalability, and technical feasibility. Partner with data scientists and ML engineers to scope model development, define success metrics, and establish human-in-the-loop review processes. Coordinate with compliance, legal, and information security to ensure AI features meet regulatory expectations (FCRA, ECOA, fair lending, model risk management, emerging regulation governing AI use in fintech). Own launch readiness: go-to-market coordination, documentation, training, and customer communication. Measurement and Iteration Define and track KPIs for AI features post-launch: automation rates, exception volumes, model drift indicators, and business impact. Establish feedback mechanisms that surface edge cases and model errors quickly and translate them into iteration cycles. Communicate product performance transparently to leadership and stakeholders. Collaborate with Sales and Marketing to track product pipeline development and revenue opportunity. Correct course where adoption falls short of expectation. Qualifications Product Management 5+ years’ experience in product management, with proven success designing enterprise AI/ML products in a SaaS B2B environment. Experience conducting customer/user research, usability testing, and translating insights into product strategy. Proficiency with AI-driven prototyping methods. Strong organizational and multi‑tasking abilities, capable of managing multiple projects, priorities, and communication channels in a fast‑paced environment Mastery of agile methodologies, processes, artifacts. Understanding of/exposure to emerging DevAI practices. Strong problem-solving skills Effective storytelling and presentation abilities Excellent collaboration skills within and across teams Ability to give and receive constructive design feedback Awareness of industry trends, emerging technologies, and best practices in AI product design AI Experience Demonstrated track record of taking AI features from concept to production—including model integration, data contracts, and post-launch monitoring Expertise in digital product development, including conversational AI, GenAI, automation, and data-driven platforms. Familiarity with AI/ML concepts, LLMs, MCPs, GenAI platforms, API integration Familiarity with responsible AI principles, model interpretability, bias mitigation, and quality/accuracy metrics required for production grade AI systems. Experience collaborating with Data Science and Engineering teams to define training data needs, evaluate model performance, and implement iterative feedback loops. Background and Education Bachelor’s degree required; MBA preferred. Computer science background (education or other demonstrated proficiency) preferred. Consumer or mortgage lending software experience is a plus

Product strategy and roadmap development
AI and machine learning product management
Agile cross-functional execution
User research and prototyping
Fintech regulatory compliance
Direct Apply
Posted 5 days ago
Jobgether

Senior Director of Product Management

Jobgether•Anywhere•Full-time
View Job
Compensation$150K - 170K a year

Define product vision and roadmaps, align business objectives with technology delivery, and lead UX and product teams across functions. | Requires 10+ years of product management experience, at least 3 years in senior leadership or director roles, Agile expertise, and hands-on Jira or Azure DevOps experience. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director of Product Management based in the United States. We are seeking an experienced Senior Director of Product Management to lead product strategy, UX/UI design, and product management operations across a growing organization. In this strategic leadership role, you will define the product vision, oversee roadmaps, and ensure alignment between business objectives, customer needs, and technology delivery. Working closely with executive leadership and engineering teams, you will drive product execution across multiple platforms and business functions. You will establish scalable product management standards, strengthen agile practices, and ensure development teams receive clearly defined and prioritized requirements. You will also lead and develop UX and Product Management teams while fostering collaboration across engineering, marketing, operations, and client services. This is an opportunity to shape product direction, improve delivery efficiency, and drive sustainable business growth in a fast-paced, technology-driven environment. \n Accountabilities Product Strategy & Vision: Define and execute a comprehensive product strategy aligned with organizational objectives, business growth, and customer needs. Own the product roadmap across CRM, CMS, client services, and AI-enabled capabilities, using market insights and stakeholder feedback to guide prioritization. Product Execution & Delivery: Oversee the end-to-end product development workflow, including epic definition, user story creation, acceptance criteria, sprint planning, and backlog refinement through Jira or comparable platforms. Ensure initiatives are clearly scoped, prioritized, and ready for engineering execution. Agile Leadership & Governance: Establish and maintain consistent product management standards, including backlog organization, prioritization frameworks, estimation practices, sprint ceremonies, and velocity tracking. Partner with engineering leadership to improve delivery processes and strengthen collaboration across teams. Cross-Functional Collaboration: Align product, UX, engineering, contact center, marketing, security, and client services teams around shared priorities, delivery expectations, timelines, and business outcomes. Facilitate discovery sessions, stakeholder workshops, workflow mapping, and requirements documentation. Team Leadership & Development: Manage and mentor UX/UI Design and Product Management teams, establishing clear expectations, encouraging professional development, and strengthening communication and execution standards. Operational Excellence: Coordinate multiple concurrent initiatives while maintaining visibility into priorities, dependencies, risks, and tradeoffs. Drive continuous improvement through new tools, workflows, operating models, and scalable product practices. Executive & Stakeholder Engagement: Work closely with executive leadership and business partners to communicate product decisions, present strategic recommendations, and ensure alignment between product investments and organizational goals. Requirements Experience: At least 10 years of product management experience, including a minimum of 3 years in a senior leadership or director-level position. Agile & Product Delivery: Strong expertise in agile methodologies, including backlog management, user story development, sprint facilitation, requirements definition, and release planning. Technical Tools: Hands-on experience with Jira, Azure DevOps (ADO), or comparable product and project management platforms. Product Management Standards: Demonstrated experience establishing, scaling, or governing product management practices across multiple teams, including prioritization frameworks, workflow standards, and onboarding processes. Strategic Leadership: Ability to translate business objectives and customer insights into actionable product strategies, roadmaps, and measurable delivery outcomes. Cross-Functional Communication: Excellent stakeholder management and collaboration skills, with experience working across product, engineering, operations, and customer-facing functions. Executive Presence: Strong written and verbal communication skills, with the confidence to present product decisions, recommendations, and strategic priorities to senior leadership and external partners. People Management: Proven ability to lead, coach, and develop product and UX professionals while fostering accountability, collaboration, and continuous improvement. Adaptability & Organization: Comfortable managing multiple concurrent workstreams in fast-paced, high-volume environments while balancing competing priorities and deadlines. Preferred Experience: Background in scaling product management or product operations functions, leading agile transformations, or implementing new tools, workflows, and operating models. Benefits Competitive Salary: Starting annual base salary of $150,000–$170,000, with flexibility to offer higher compensation for exceptionally qualified candidates. Remote Work: Fully remote position for candidates currently residing in eligible U.S. states. Flexible Scheduling: Flex-time arrangements that support work-life balance. Health Coverage: Medical, dental, and vision insurance. Financial Benefits: 401(k) retirement plan with a 4% company match. Paid Leave: Paid time off, paid sick leave, and designated paid holidays. Flexible Spending Accounts: Options for healthcare and dependent care expenses. Insurance Protection: Company-paid short-term and long-term disability coverage. Well-being Support: Complimentary access to mental, emotional, and physical wellness resources through the First Stop Health app. Professional Environment: Opportunity to shape product strategy, lead talented teams, and influence technology and business transformation. Additional Employment Information: Candidates must currently reside in one of the following states: Alabama, Florida, Georgia, Michigan, Mississippi, Missouri, North Carolina, Oklahoma, Tennessee, Texas, or Virginia. Applicants must be authorized to work in the United States without current or future visa sponsorship. This is a full-time, remote, salaried position. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Product strategy
Roadmap development
Team leadership
Stakeholder management
Cross-functional collaboration
Strategic planning
UX/UI design
Agile methodologies
Direct Apply
Posted 5 days ago
C.H. Guenther & Son

Business Development Manager, Foodservice

C.H. Guenther & Son•Anywhere•Full-time
View Job
Compensation$109K - 174K a year

Drive profitable growth across regional chain, non-commercial, and K–12 foodservice accounts by prospecting, managing the sales pipeline, negotiating contracts, and growing accounts. | Requires a bachelor's degree and at least seven years of successful foodservice sales experience, CRM proficiency, commercial judgment, and willingness to travel approximately 40%. | The Business Development Manager drives profitable growth across regional chain, non-commercial, and K–12 foodservice accounts. We are seeking a proven foodservice sales professional with strong market relationships, a record of opening new accounts, and the ability to move opportunities quickly from introduction to close. This role owns pipeline development, account growth, new-business acquisition, and cross-functional execution. Candidates must live in Dallas, Houston, San Antonio, Charlotte, Atlanta, or Central Florida.. Duties and Responsibilities: Win profitable new business and expand existing independent restaurant, regional chain, non-commercial, K–12, and Cash & Carry accounts in support of the annual sales budget. Build and manage a qualified prospect pipeline, use market relationships and targeted cold calling to reach key decision-makers, and accelerate opportunities through close. Conduct regular business reviews with existing and target customers to identify growth opportunities and strengthen account performance. Own sales plans, forecasts, and annual budgets for assigned target accounts, including profitable new-business commitments. Lead proposals, pricing, new contracts, renewals, and supply agreements to maximize profitable growth and shareholder value. Present CHG’s culinary portfolio, prioritize CHG-branded products when appropriate, and coordinate product samples for current and new opportunities. Partner with key cross functional stakeholders, brokers, and internal teams to improve compliance with corporate product approvals and commercialize customer solutions. Identify priority prospects, refresh the target account list as needed, and maintain accurate CRM records, account plans, forecasts, and reporting. Represent CHG at customer and industry events to strengthen relationships and generate opportunities. Minimum Job Requirements: Education/Certifications and Experience: Bachelor’s degree in Business, Marketing, or a related field, or equivalent relevant experience. Culinary or Sales related accreditation a plus Seven or more years of successful foodservice sales experience across multiple channels, including restaurant chains. Established relationships with foodservice customers and decision-makers, with a proven ability to turn access into revenue. Demonstrated success building pipelines, shortening sales cycles, negotiating agreements, and closing complex opportunities. Proficiency with CRM platforms such as Salesforce Knowledge, Skills, and Abilities: Deep knowledge of the foodservice market, strong commercial judgment, and disciplined account planning. Credible communicator and skilled negotiator with influence from operators to senior executives. Fast, focused execution with the ability to prioritize high-value opportunities and close business efficiently. Self-directed, accountable, persistent, and comfortable leading cross-functional teams. Strong forecasting, organization, attention to detail, and proficiency with Microsoft Office and related business applications. Supervisory Responsibilities: N/A Working Conditions and Physical Effort Typically work in office environment or remote home office Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Substantial travel required (~40%), primarily throughout the zone. Expectations: Model the Company’s Core Values in every customer and team interaction. At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is: $108,750.00 - $174,000.00 USD Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location. C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds. We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.​ For additional information about our company, go to www.chg.com. C.H. Guenther & Son and its subsidiaries are E-Verify participating employers. Click here for more information regarding E-verify. All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required. AA/EEO/Drug-Free Employer

Sales pipeline development
Foodservice account management
Cold calling
Contract negotiation
Salesforce CRM
Sales forecasting
Direct Apply
Posted 5 days ago
TEKsystems

Senior MEDM (Markit EDM) Business Analyst (100% Remote)

TEKsystems•Anywhere•Contract
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Compensation$166K - 229K a year

Support MEDM-related data feeds and business processes, troubleshoot technical issues across systems, and work with business and technology stakeholders. | The role seeks 10+ years supporting investment data platforms, including IBOR, security master, asset classes and data feeds, plus SQL, SSIS, ETL, and preferably MEDM or Control-M experience. | The ideal candidate will have 10+ years supporting investment data platforms in asset management, hands-on experience with IBOR, security master, and data feeds, exposure to MEDM (Markit EDM) or a similar master data platform, and strong technical skills in SQL, SSIS, ETL processes, and Control-M. They should understand fixed income, equities, and OTC derivatives, be comfortable troubleshooting complex data issues across multiple systems, and have experience working directly with middle office, client reporting, and technology stakeholders on large-scale transformation or outsourcing initiatives Description Configuration of MEDM nice to have only Data Feeds from MEDM e.g to Client Reporting IBOR & Data generally Fixed Income, Equities, and OTC Derivatives Dealing with multiple business stakeholders (business knowledge comes into this) General technical support ability (understanding feeds, Control M would be useful, write/run SQL in various database, SSIS packages). Job Type & Location This is a Contract position based out of Pittsburgh, PA. Pay and Benefits The pay range for this position is $80.00 - $110.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Pittsburgh, PA. Application Deadline This position is anticipated to close on Nov 25, 2026. Workplace Type This is a fully remote position. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

SQL and relational databases
Enterprise system implementation
Data integration and migration
Cross-functional stakeholder coordination
Verified Source
Posted 5 days ago
Jobgether

Senior Manager, Program Finance

Jobgether•Anywhere•Full-time
View Job
Compensation$99K - 110K a year

Lead financial strategy, multi-year modeling, budgeting, country-entry frameworks, donor reporting, and grant compliance for a global health program. | Requires a bachelor's degree, at least six years of financial planning and management for complex programs, restricted-grant experience, Excel proficiency, and clear communication of financial data. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Program Finance based in the United States. The Senior Manager, Program Finance will serve as the lead financial partner for a global health program preparing for multi-country expansion while managing its existing portfolio. You will develop financial models, planning processes, and funding strategies that help leadership make informed operational and investment decisions. The role combines long-term financial planning, budgeting, grant management, and country-entry financial design. You will assess different delivery models, evaluate costs and funding requirements, and identify financial risks before commitments are made. Working closely with global and country teams, you will translate complex financial information into practical recommendations. This is an opportunity to use strategic finance expertise to support evidence-based health interventions and measurable impact across multiple countries. \n Accountabilities As the lead finance partner for the program, you will guide financial strategy, strengthen financial management processes, and provide decision support across country operations and funding activities. Your responsibilities will include: Shape financial strategy and planning: Build and maintain multi-year financial models connecting program design, country sequencing, staffing, implementation timelines, delivery models, and funding requirements. Compare country and partner delivery models, including direct implementation, technical assistance, co-implementation, local partnerships, fiscal agents, and subcontracting. Analyze delivery costs, country-entry expenses, shared and indirect costs, cost recovery, affordability, funding runway, and multi-year commitments. Present practical alternatives when plans exceed available funding or create significant financial obligations. Lead annual budgeting, forecasting, budget revisions, and scenario planning to assess the financial implications of changes in geography, timing, staffing, and program scope. Develop proposals and funding strategies: Lead the financial development of multi-country proposals and partner budgets, translating program assumptions into credible cost structures that can be adapted to donor requirements. Advise program leadership and cross-functional teams on donor restrictions, cost recovery, flexible funding needs, and the financial commitments associated with proposed funding terms. Prepare financial narratives, analyses, and due diligence responses, while establishing consistent standards for proposal budgets, cost drivers, documentation, and review. Design financial frameworks for country entry and partnerships: Define the finance workstream for prospective countries and delivery models, including responsibilities, dependencies, timelines, decisions, and readiness requirements. Assess and design financial arrangements for fiscal agents, implementing partners, subrecipients, and other third parties, covering due diligence, budgets, payment structures, cash flow, reporting, reconciliation, controls, approvals, escalation, and transitions. Identify financial and operational constraints before commitments are made, present feasible options with their cost and risk implications, and develop tools and guidance that can be adapted across countries. Manage program finances and collaborate across teams: Establish consistent budget structures, activity codes, and reporting categories across the portfolio, aligned with the chart of accounts and planning systems. Lead regular financial reviews for each country and grant, covering actual spending, forecasts, funding runway, significant variances, risks, decisions, and follow-up actions. Oversee donor financial reporting and grant closeout in collaboration with Accounting and Grants and Compliance teams. Serve as the day-to-day finance partner to program leadership, coordinating assumptions, responsibilities, deadlines, and decisions across departments. Communicate financial findings clearly and strengthen colleagues' financial capabilities through practical tools, guidance, and ongoing support. Requirements The ideal candidate is an experienced finance professional who combines strong analytical capabilities with strategic judgment and the ability to support complex, multi-country operations. You should be comfortable translating program assumptions into financial recommendations, managing multiple funding streams, and collaborating with senior stakeholders. The following qualifications are expected: Bachelor's degree in a relevant field and at least six years of related professional experience. Demonstrated experience leading financial planning, analysis, and management for complex programs, portfolios, or business units involving multiple budgets, funding streams, stakeholders, and planning horizons. Proven ability to build and adapt multi-year forecasts, financial scenarios, and cost-driver models using Excel. Strong ability to translate program and operational assumptions into budgets and recommendations, clearly explaining costs, risks, and trade-offs to senior leadership. Working knowledge of restricted-grant management, proposal budgeting, donor financial reporting, cost recovery, indirect and shared costs, internal controls, and financial risk management. Experience assessing partner budgets and financial capacity or designing financial arrangements for partners, subrecipients, fiscal agents, or other third parties. Track record of improving financial processes across teams while managing concurrent workstreams and identifying dependencies, risks, and capacity constraints early. Ability to work effectively within a matrixed, multi-country organization, supporting both centralized and field-based teams. Strong communication, collaboration, and stakeholder-management skills, with the ability to make complex financial information accessible to non-finance colleagues. Important employment conditions: The preferred location is Washington, DC, but remote work from elsewhere in the United States is permitted. The position involves collaboration across time zones and travel to program locations of up to 10% of working time. Applicants must already be legally authorized to work in the United States. Employment visa sponsorship or transfer is not available. Expected start date: January 2027. Benefits The full-time position offers an annual salary range of $98,700–$110,000, with the final offer determined by role scope, program budgets, internal equity, qualifications, and prior experience. Additional benefits include: Comprehensive international healthcare coverage. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Life insurance. Disability coverage. Retirement plans with employer matching contributions. Generous and flexible leave options. Additional employee perks provided through a reimbursement program. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Financial modeling
Budgeting and forecasting
Grant management
Financial analysis
Stakeholder management
Direct Apply
Posted 5 days ago
Jobgether

Lead Product Manager, AI Agents

Jobgether•Anywhere•Full-time
View Job
Compensation$170K - 225K a year

Define the strategy and roadmap for conversational AI and agent-based experiences, set quality standards, and integrate AI into customer and professional workflows. | Requires at least six years of product management experience, including three years launching AI products for real users, a bachelor's degree or equivalent, and strength in AI evaluation and cross-functional leadership. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager, AI Agents based in the United States. The Lead Product Manager will define and drive the strategy for conversational AI and agent-based experiences serving both consumers and service professionals across a large home services marketplace. As the organization's first dedicated core AI Product Manager, this individual will build the roadmap, establish quality standards, and bring AI capabilities directly into real customer and professional workflows. The role goes beyond traditional chatbots, enabling AI agents to take meaningful actions such as booking, skipping, and rescheduling services while coordinating interactions between marketplace participants. Working as a senior individual contributor, the Lead PM will collaborate closely with Engineering, Applied Science, Design, Data, Customer Service, and Operations. This is a hands-on, high-impact opportunity for an experienced AI product builder who enjoys shipping quickly, solving complex marketplace challenges, and defining the standards for safe and reliable AI experiences. Success will be measured through customer satisfaction, operational efficiency, action accuracy, and improved retention. \n Accountabilities Own the AI product roadmap: Define and prioritize the strategy for consumer-facing and service professional AI experiences, determining which capabilities to build and when. Lead conversational AI experiences: Develop customer-facing AI chat capabilities that answer questions, understand user needs, and complete tasks such as skipping or rescheduling services. Build AI experiences for service professionals: Own the AI chat experience within the Pros App, helping service providers manage their work and reduce administrative and coordination effort. Integrate AI into existing workflows: Introduce agentic capabilities directly into consumer and professional product journeys, enabling AI to take action within existing experiences rather than operating exclusively through chat interfaces. Improve customer-to-professional communication: Shape messaging experiences between homeowners and service professionals, ensuring interactions are effective and support successful service delivery. Design human-support handoffs: Define when AI should transfer conversations to human support, identify situations requiring escalation, and ensure support agents receive complete conversation context so customers do not need to repeat themselves. Enable external AI agents: Develop the product capabilities and interaction models that allow third-party AI agents, including ChatGPT and Claude, to communicate with the marketplace, request services, and manage bookings on a customer's behalf while preserving customer control. Establish AI quality standards: Build and maintain evaluation frameworks (evals) to measure response quality, task completion, and reliability for both consumers and professionals. Define when an AI experience is ready to launch and monitor quality after release. Develop safety guardrails: Determine which actions AI can execute independently, which require user confirmation, and how the system should respond when an action fails or produces an incorrect result. Optimize agent decision-making: Design experiences that understand the user's underlying needs, recommend appropriate solutions, and execute the right actions rather than simply responding to literal requests. Drive measurable product outcomes: Improve AI resolution and containment rates, customer satisfaction for both audiences, and the accuracy of booking, skipping, and rescheduling actions. Improve professional productivity and retention: Deliver AI capabilities that reduce administrative work for service professionals and contribute to stronger consumer and professional retention. Lead through cross-functional influence: Share objectives with product leaders responsible for Customer Experience, First Service Experience, and Pro Experience, coordinating priorities and execution across teams. Build from the ground up: Establish evaluation processes, operational guardrails, and launch-readiness standards in a lean environment with a partially legacy technology stack. Apply systems thinking: Anticipate the broader effects of product decisions across customers, professionals, pricing, operations, and marketplace performance before implementation. Requirements At least 6 years of product management experience, including at least 3 years launching AI products for real users, whether in B2C, B2B, or B2B2C environments. Demonstrated experience bringing AI products into production, including at least one chatbot or conversational AI experience used by real customers or end users. Strong hands-on experience evaluating AI product performance, including writing evaluation criteria and analyzing conversation transcripts to identify failures, quality gaps, and opportunities for improvement. Deep understanding of AI agents and tool use, including the transition from generating text to executing actions through real systems. Ability to design reliable agent experiences and anticipate potential failure scenarios when AI interacts with live products and operational workflows. Strong product strategy and prioritization skills, with the ability to make evidence-based decisions, establish clear roadmaps, and explain trade-offs. Data-driven approach to product management, using measurable outcomes and user evidence rather than intuition alone. Systems-thinking mindset, with the ability to anticipate second- and third-order effects of product decisions across interconnected products, users, and operations. Experience with consumer-facing products and an understanding of how to deliver intuitive, high-quality user experiences. Strong cross-functional collaboration and stakeholder management skills, particularly when leading through influence without direct authority. Ability to work independently as a senior individual contributor, combining strategic direction with hands-on execution. Bachelor's degree in Business, Analytics, Engineering, Design, or a related field, or equivalent practical experience. Additional context about the role: This is an individual contributor position with no direct reports. The role is focused on customer-facing AI products rather than research-only or ML-platform development. It requires direct involvement in product quality, evaluation frameworks, conversation analysis, and launch decisions. Experience in marketplace environments is helpful, particularly where product changes affect multiple user groups, pricing, and operations. Candidates should be comfortable building foundational processes and standards in a lean, fast-moving environment with some legacy technology. The role involves high-stakes product decisions because AI agents will execute real actions affecting customers and service professionals. Benefits Competitive base salary: $170,000–$225,000 annually. Equity compensation: Opportunity to share in the value created through the organization's AI and product growth. Healthcare coverage: Medical, dental, and vision insurance. Flexible paid time off: Flexible PTO focused on results and individual needs. Fully remote work: Work remotely from anywhere in the United States. High-impact ownership: Opportunity to establish the AI product direction and define evaluation and safety standards from the ground up. Collaborative environment: Work with cross-functional teams across Product, Engineering, Applied Science, Design, Data, Customer Service, and Operations. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Product strategy
Roadmap development
Cross-functional leadership
Consumer insights
New product development
Direct Apply
Posted 5 days ago
II

Survey Manager, Survey Research Science and Operations (Remote)

IIIIIIUS•Anywhere•Full-time
View Job
Compensation$74K - 126K a year

You would manage concurrent survey projects, serve as the main client contact, contribute to research work, and support business development through proposal writing. | The role requires a bachelor's degree, at least three years in survey research including two years in project management, and proficiency in proposal development. | Description Are you a survey research professional hoping to further build your project management experience? Then come join ICF’s Survey Research Science and Operations practice. We are home to a talented community of survey researchers building robust solutions for government, university, and commercial clients. ICF survey products aim to demonstrate quality, credibility, reliability, innovation, responsiveness, and transparency. For more information: https://www.icf.com/work/research-evaluation/survey The Survey Research Science and Operations practice is seeking a Survey Manager. If successful, you will support a variety of projects across a wide array of topics and clients at the federal, state, and commercial level, including public health, aviation, transportation, energy (various utilities), and more. This role is well suited to a project manager who is highly organized, takes ownership of work, and is comfortable keeping multiple teams, tasks, deadlines, and dependencies moving at the same time. You will be expected to provide support in the following three areas: 1.Project Management- You will manage the day-to-day activities of concurrent survey-related projects. 2.Business Development- You will support the team’s proposal and grant development activities; this includes written sections of proposals as well as internal and external networking and relationship management. 3.Technical Expertise- You will provide technical assistance to internal and external clients in association with the projects you manage as well as complete technical reports and other deliverables as required. This is a great position for a mid-level professional who will join our team in a REMOTE capacity. What you’ll do: Manage concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results. Prepare project plans, manage schedules, and performance using effective project management processes and frameworks. Create and track project budgets. Keep multiple workstreams moving simultaneously by identifying next steps, assigning and following up on actions, managing dependencies, and escalating issues when needed. Identify and coordinate with internal collaborators and outside subcontractors and vendors. Proactively manage and communicate with a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration. Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities. Contribute methodological or technical guidance in support of qualitative projects or tasks involving cognitive interviewing, one-on-one interviews, and/or focus groups. Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations. Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence. Develop and cultivate strong client relationships.Anticipate risks, bottlenecks and dependencies and proactively implement solutions to keep projects on track. Update leadership on progress as directed and on regular reporting cycles. Actively participate in business development activities— managing the proposal process, and writing proposal sections.undefined What you must have: Bachelor’s degree required 3+ years of applied experience in the survey research field. 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products.2+ years of experience contributing to proposals in response to government solicitations (RFPs, RFQs, RFIs) or competitive grant applications 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills. Professional Skills Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills. Demonstrated ability to take ownership of work, independently drive tasks forward, and recognize when issues require escalation. Demonstrated customer service orientation and outstanding level of professionalism in providing client support. Demonstrated ability to write clear, compelling narrative that turns technical approaches into client-focused win themes and value propositions Additional professional skills and experience preferred: 1+ year experience conducting and analyzing qualitative research. Master’s degree preferred. Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment. Experience in quantitative data analysis and statistical software experience (e.g., R, Python, SPSS, SAS). Proficiency in Spanish or another foreign language is a plus. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements. Reasonable Accommodations Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99)

Survey research
Quantitative and qualitative research
Project management
Client relationship management
Proposal development
Data collection and quality assurance
Technical writing
Direct Apply
Posted 5 days ago
Clario

Digital Product Manager, Agentic AI Platform

Clario•Anywhere•Full-time
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Compensation$130K - 190K a year

Own the Agentic AI Platform vision, strategy, and roadmap, and drive its adoption from pilot to enterprise-wide use while delivering measurable business value and compliance. | Requires at least five years in product management, preferably for enterprise technology, data, or AI/ML platforms, a bachelor's degree, and knowledge of AI agent principles. | At Clario, part of Thermo Fisher Scientific, we develop regulated technology that helps unlock better evidence and improve patient outcomes worldwide. Our software platforms support clinical trials, diagnostics, and medical decision-making in highly controlled regulatory environments. Clario is building an enterprise platform that enables teams across the organization to build, deploy, and govern AI agents safely and at scale. As our Digital Product Manager, Agentic AI Platform, you'll own the product vision, strategy, and roadmap, driving adoption and scaling the platform from pilot to company-wide use. You'll collaborate with technical and business teams, translate complex AI concepts into practical solutions, and demonstrate measurable business value. If you're passionate about AI innovation and turning emerging technologies into impactful products, we'd love to hear from you. What We Offer Competitive compensation Comprehensive health and dental coverage Paid time off and company holidays Flexible remote work arrangements Employee wellness and professional development programs What You'll Be Doing Define and own the product vision, strategy, and roadmap for the enterprise Agentic AI Platform, prioritizing reusable capabilities, platform scalability, and business needs. Translate stakeholder requirements into actionable product initiatives, user stories, acceptance criteria, and prioritized backlogs, working closely with engineering, architecture, data science, and UX teams. Develop working AI agent prototypes, workflows, and proofs of concept using AI-assisted or low-code tools to validate ideas, demonstrate capabilities, and support product decisions. Drive platform adoption by collaborating with business teams, communicating AI concepts clearly, improving user experience, and supporting onboarding and knowledge sharing. Establish and monitor product KPIs, including adoption, reliability, cost efficiency, user satisfaction, and ROI, ensuring AI initiatives deliver measurable business value. Integrate Responsible AI, security, privacy, and compliance considerations into product development while supporting Agile delivery, stakeholder alignment, and continuous improvement. What We Look For Bachelor's degree in a technical, business, or related field, or equivalent professional experience. 5+ years of experience in product management, product ownership, or related roles involving enterprise technology, data, AI/ML, or platform products. Candidates with less experience and direct AI or developer platform ownership will also be considered. Understanding of agentic AI principles, AI/ML concepts, agent workflows, and their practical applications, with the ability to communicate and explain these concepts to diverse audiences. Experience defining product strategy, building roadmaps, managing priorities, and translating business requirements into scalable technology solutions. Familiarity with cloud platforms, APIs, and AI development technologies, with AWS and agent frameworks such as LangGraph or LangChain considered advantageous. Experience with product discovery, rapid prototyping, AI-assisted development tools, or early-stage solution validation. Ability to define product value propositions, establish performance metrics, and demonstrate measurable business outcomes. Strong stakeholder management, communication, collaboration, attention to detail, and problem-solving skills, with the ability to work independently and adapt to changing priorities. Experience with LLM platforms, clinical trials, life sciences, or other regulated industries is an advantage. Ability to work remotely from either the United States or Canada while maintaining Eastern Time working hours. At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster. The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.

Product strategy
Roadmap development
Stakeholder management
Product discovery
Agile delivery
AI and machine learning platforms
Direct Apply
Posted 5 days ago
Tremendous

GTM Strategy & Ops Lead

Tremendous•Anywhere•Full-time
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Compensation$165K - 200K a year

Lead high-priority go-to-market initiatives, including new-vertical exploration and competitive intelligence, and deliver actionable market analyses for leadership. | Requires 4+ years in strategic roles such as investment banking, consulting, or startup operations, along with strong writing skills and autonomy in a documentation-first culture. | About the role: Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2. Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. What you'll do Serve as a high-leverage, cross-functional GTM utility player, taking ownership of a rotating set of high-priority initiatives. This could include: Leading new-vertical exploration and driving the first wave of GTM execution. Owning competitive intelligence across priority use cases and industries. Identifying, investigating, and validating new growth levers and emerging trends. Producing sharp, actionable analyses in days—not weeks. Developing credible market sizing estimates in weeks—not months. Acting as a key point of contact for leadership-level special projects. What you'll bring 4+ years of experience in some combination of: Highly strategic work such as investment banking or consulting Being an operator at a start-up Strong written communication skills. We’re a documentation-first culture. Desire and ability to work autonomously and drive your work. Tremendous is not a great fit for people who default to waiting for instructions. What's cool about the role You’re the second set of hands on the highest-priority problems, with a direct line to senior leadership. You don’t hand off the deck. New-vertical work runs from “is this a market” through the first GTM execution, and you’re on the hook for both. Analyses in days, market sizing in weeks. No committee review cycles, no steering groups. Profitable, no investors, fully remote, documentation-first. You’ll spend your time thinking and writing, not sitting in meetings justifying the work. Competitive pay and equity. Base salary for this role: $165,000 - $200,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook.

Strategic analysis
Data analysis
Market sizing
Competitive intelligence
Cross-functional leadership
Project management
Written communication
Direct Apply
Posted 5 days ago
The RealReal

Senior Product Manager, B2B & Customer Support

The RealReal•Anywhere•Full-time
View Job
Compensation$170K - 189K a year

Own the strategy and delivery of a B2B consignment platform while advancing AI-enabled customer support automation and aligning cross-functional teams. | Requires 5+ years of dedicated product management experience, AI-driven platform delivery, technical expertise in integrations and data workflows, and cross-functional product leadership. | About The Role The Product Management team at TheRealReal drives the continuous evolution of our circular commerce platform, building high-impact technology that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform while driving next-generation agentic AI automation across our customer support ecosystem. In this role, you will lead complex, cross-functional initiatives that directly empower enterprise partners to manage their consignment businesses and enable our Client Relations, Customer Success, Vendor, and B2B Business Development teams to drive growth. Reporting to the Director of Product, you will serve as a domain expert, aligning strategic technical roadmaps with operational excellence to accelerate business growth. What You Get To Do Every Day • Lead the end-to-end product vision, strategy, and execution for our high-scale B2B consignment platform, enabling enterprise vendors and clients to seamlessly manage their luxury inventory. • Partner closely with Client Relations and Customer Success teams to design, deploy, and optimize Agentic AI automation for best-in-class customer support workflows. • Collaborate directly with Vendor and B2B Business Development teams to translate commercial goals and partner feedback into scalable platform features and workflow enhancements. • Translate complex business and operational needs into scalable product requirements, clear technical specifications, and prioritized multi-quarter roadmaps. • Drive systemic cross-functional alignment across Engineering, Data Science, Design, Operations, and Business Development to deliver high-impact AI capabilities and platform features. • Evaluate risk, trade-offs, and downstream implications across systems and operational teams to ensure reliable, high-performing platform capabilities. • Define, track, and analyze key success metrics, leveraging data insights to continuously optimize vendor engagement and support automation efficiency. • Serve as a subject matter expert across internal operations and external partner capabilities, communicating strategic recommendations to product leadership. What You Bring To The Role Minimum Requirements: • 5+ years of dedicated product management experience building and scaling e-commerce or digital consumer and partner-facing experiences. • Proven track record of successfully launching, scaling, and optimizing platforms that leverage AI-driven automation, machine learning, or agentic workflows to enhance user experience and operational efficiency. • Strong technical depth with demonstrated experience designing scalable platform integrations, API-driven architectures, and complex data workflows alongside Engineering and Data Science partners. • Proven ability to lead cross-functional initiatives and partner closely with key business stakeholders, including Vendor, B2B Business Development, and Customer Success teams, without direct authority. • Demonstrated expertise in using quantitative data, business metrics, and user insights to make strategic trade-offs and drive product decisions. Preferred Requirements: • Demonstrated experience building complex B2B platforms, enterprise workflow systems, or managing vendor portals. • Background in customer support/CRM automation, or integrating advanced Agentic AI resolution tooling. • Experience in multi-sided marketplaces, circular fashion, or luxury retail operations. Compensation, Benefits, + Perks • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • Flexible Time Off (With Manager Approval) • Find out more about our Benefits The expected salary range for this role is $169,951.00-$188,835.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

Consumer insights and market research
New product development and innovation
Qualitative and quantitative research
Customer experience and journey mapping
Strategic team leadership
Verified Source
Posted 5 days ago
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