TEKsystems

Manage full project lifecycle for equipment installation in logistics/warehouse environments with onsite presence and extensive travel, ensuring safety compliance and stakeholder communication. | 5+ years in industrial/logistics/manufacturing, 3+ years project management in logistics/warehouse, OSHA 10 or 30 certification, strong stakeholder management, and ability to travel extensively and perform physical tasks. | Deployment Project Manager / Onsite Work & Travel Required (Nashville, TN) / (2 Month Contract) Contract Duration: 2 Months / Chance for Extension: Possible - Success with this project makes you a strong candidate for future assignments Daily Schedule / OT Expectations: Monday – Friday / 40 HRS / Up to 10HR of OT Possible (must be approved by manager) Work Requirement: Onsite Required - This position requires a blend of onsite and remote work, with mandatory onsite presence during critical project phases (project initiation and conclusion). This role will also require travel to multiple sites during this assignment. This role involves extensive travel, with 60-80% of time spent at project deployment sites. While the position is not limited to Nashville-based candidates, all applicants must be able to work from an authorized facility within the United States when not traveling for projects. Top Required Experience: • 5+ years in industrial/logistics/manufacturing environments • 3+ years in project management (logistics/warehouse) • 3+ years in end-to-end delivery and stakeholder communication • 3+ years in process improvement and people management • Certifications: OSHA 10 or 30 required before starting Interaction with Team: • Leads and directs the work of equipment installation teams. • Requires strong customer obsession and detailed follow-up • Reports to a manager or head of a unit/department who will not be on-site. Skills: • Strong stakeholder management • Expert in Asana and Microsoft Office tools • Excellent communication and problem-solving • Physical Requirements: • Ability to travel and work in warehouse environments • Lift up to 49 lbs., stand/walk for long shifts • Wear PPE (steel toe, eyewear, gloves, hard hat) Job Description Project Planning & Execution • Manage full project lifecycle • Coordinate with stakeholders, suppliers, and 3PL teams • Track progress in Asana • Oversee daily installations Stakeholder Management • Lead weekly connects with Global Ergonomics team • Host kick-off calls and check-ins • Communicate via Zoom, Slack, Chime, email Safety & Compliance • Ensure OSHA and site safety standards • Oversee Avetta documentation Quality Control • Oversee Golden Station installation and approval process • Ensure proper decommissioning of old stations • Manage equipment inventory and installation quality • Coordinate IT and peripheral equipment management Pay and Benefits The pay range for this position is $40.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville,TN. Application Deadline This position is anticipated to close on Sep 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

You will be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. You will also recommend services that match members’ needs and build positive connections. | The role requires responding to inquiries and requests from members within a structured contact center operation. You should be able to handle everyday transactions like savings, checking, loans, credit cards, and IRAs. | Description: You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You’ll Do: Be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. Share helpful information about products and services with confidence and clarity. Use multiple systems smoothly while actively listening and engaging with members to create a great experience. Handle everyday transactions like savings, checking, loans, credit cards, and IRAs. Recommend services that match members’ needs and build positive connections. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in North Richland Hills,TX. Application Deadline This position is anticipated to close on Sep 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

You will be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. You will also handle everyday transactions and recommend services that match members’ needs. | Experience in a high-volume contact center is preferred. Strong communication skills and the ability to use multiple systems are essential. | Description: You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You’ll Do: Be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. Share helpful information about products and services with confidence and clarity. Use multiple systems smoothly while actively listening and engaging with members to create a great experience. Handle everyday transactions like savings, checking, loans, credit cards, and IRAs. Recommend services that match members’ needs and build positive connections. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in North Richland Hills,TX. Application Deadline This position is anticipated to close on Sep 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

You will be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. You will also recommend services that match members’ needs and build positive connections. | The position requires handling inquiries and transactions related to savings, checking, loans, credit cards, and IRAs. Candidates should be able to use multiple systems smoothly while engaging with members. | Description: You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, structured contact center operation. What You’ll Do: Be the first point of contact for members, answering questions and handling requests in a fast-paced, 24/7 contact center. Share helpful information about products and services with confidence and clarity. Use multiple systems smoothly while actively listening and engaging with members to create a great experience. Handle everyday transactions like savings, checking, loans, credit cards, and IRAs. Recommend services that match members’ needs and build positive connections. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in North Richland Hills,TX. Application Deadline This position is anticipated to close on Sep 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Benefits Customer Service Representative will handle heavy inbound calls for benefit enrollment and assist clients with updates to their health care and pension plans. They will provide superior customer service while maintaining confidentiality and compliance with data security requirements. | Candidates should have strong computer skills, excellent written and verbal communication abilities, and a high school degree. Experience in customer service and the ability to work autonomously in a remote environment are essential. | Description After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual Role: CSR Description of work to be performed: HANDLE HEAVY INBOUND CALLS FOR BENEFIT ENROLLMENT Specified productivity speed/number of tasks/amount of material: 30-40 CALLS DAILY Time frame for completion: WITHIN YOUR FULL SHIFT The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities • Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message • Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. • Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information • Maintain and document complete and accurate call and case notes in a professional manner • Regularly participate in team meetings and training • Perform other duties as assigned The Requirements About YOU: You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call center,Customer support Additional Skills & Qualifications Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills • Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols • High level attention to detail, multi-tasking, and ability to organize work • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging • Ability to work autonomously in a self-paced, self-motivated team environment • Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat • Ability to understand and follow oral and written instructions • Ability to type 30 words a minute • Experience working in a customer service related field • High School degree required The following are a plus • Associate or Bachelor’s degree nice to have • Working knowledge of health and welfare and/or defined benefit pension plans • Experience working in a call center environment • Ability to read, write and speak Spanish (for bilingual positions) Experience Level Entry Level Pay and Benefits The pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Build, test, deploy, maintain, and scale backend services in Go within a microservices architecture on cloud platforms in an agile environment. | Minimum 6 years programming experience including 2 years backend and 1 year Go, leadership skills, experience with cloud, microservices, and CI/CD pipelines. | As part of the Platform Delivery team, you will be at the center of our clients Technology Modernization Strategy. In your daily activities as a Senior Go Software Engineer, you will work on a development team creating new banking applications and shared platform services using an innovative technology stack. This includes working within a microservices architecture and building solutions for core FinTech services such as ACH, Wire Transfers, and Positive Pay. You'll collaborate daily with Software Engineers, DevOps Engineers, Product Owners, and Business Analysts across the organization, leveraging modern development practices and tools—such as container orchestration platforms like Kubernetes, cloud providers like GCP or AWS, observability and monitoring solutions like Datadog or Honeycomb, progressive delivery tools like Argo, and feature flag systems like LaunchDarkly. What you'll be responsible for: Building, testing, deploying, maintaining, and scaling backend services in a microservices architecture using the Go programming language in an agile development environment running and leveraging services on a major cloud platform. Working collaboratively to identify needs, prioritize and plan work, and develop solutions that keep pace with product development. Gaining a deep and comprehensive understanding of specific banking-related domains your team owns and working with and understanding how changes in those domains impact products. Participating with customer support teams to resolve or diagnose defects and issues. Continually growing your technical skill set. May perform other job duties as assigned. Skills Golang, Kubernetes, Api, Docker, Microservices, Cloud, Jenkins, gcp, software development, ci/cd Top Skills Details Golang,Kubernetes,Api,Docker,Microservices,Cloud,Jenkins,gcp Additional Skills & Qualifications What you'll need to have: Minimum 6 years of programming experience, with a minimum of: 2 years of back-end programming/development experience 1 year of programming experience with Go/Golang. Capable of leading technical efforts of larger products, including planning and communication, breaking down work into smaller units, and tracking work across the team. Able to apply knowledge of observability, scale, and performance in software development. Experience debugging issues in production, identifying customer issues, or resolving problems with a release pipeline or deployment. What would be nice for you to have: Bachelor's degree in computer science is desired but not required. Experience in Financial Technology (FinTech). This team works on ACH, Wire Transfers, and Positive Pay. Experience working in a microservices architecture. Experience with any or all of the following: continuous integration pipelines, observability, monitoring, Postgres, Docker, Kubernetes, and cloud platforms (GCP, AWS, Azure). Self-motivation and the ability to work independently. A sense of ownership of your deliverables, from working with product managers to define the scope, all the way through supporting your work in production. We take pride in the quality software we write as a team and want to work with someone who has the same level of care. Experience Level Expert Level Pay and Benefits The pay range for this position is $70.00 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

As a Benefits Customer Service Representative, you will assist clients with the enrollment process and updates to their health care and pension plans. You will provide superior customer service through various communication channels while maintaining confidentiality and compliance with regulations. | A high school diploma is required, along with effective communication skills in English. Candidates should be able to assess member concerns and work in a structured environment while adhering to schedules and protocols. | Benefits Customer Service Representative Options for Remote or On-Site Buffalo, NY - Must Live within 2 Hours (Driving Distance) Contract Length: 3+ Months with Potential for Extension The Role: As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. Key Responsibilities Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message. Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information Maintain and document complete and accurate call and case notes in a professional manner Regularly participate in team meetings and training Perform other duties as assigned Additional Skills & Qualifications Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills. Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols. High level attention to detail, multi-tasking, and ability to organize work. High School Diploma is Required Must be available to work within the core hours - 8A-7P EST and as late as 11 PM EST during open enrollment. Experience Level Entry Level Pay and Benefits The pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Intake & Triage Coordinator will review and validate incoming referral forms, ensuring accurate and timely processing. They will also follow up with stakeholders to collect missing information and accurately capture program-specific data into CRM systems. | Candidates must have intake and triage experience, proficiency in medical terminology, and data entry skills. Familiarity with CRM systems and Microsoft Office is also required. | About the Role: We are hiring Intake & Triage Coordinators to support a healthcare-focused program. This role is ideal for detail-oriented professionals with experience in data entry, medical terminology, and CRM systems. You’ll be the first point of contact for incoming patient referrals, ensuring accurate and timely processing. Key Responsibilities: Review and validate incoming referral forms for completeness. Follow up with stakeholders to collect missing information. Accurately capture program-specific data into CRM systems. Create or update patient profiles and associate referrals accordingly. Assess requests and assign appropriate services based on program guidelines. Collaborate with internal teams to resolve issues efficiently. Maintain confidentiality of patient and proprietary information. Required Skills & Qualifications: Must-Have Skills: Intake and triage experience Medical terminology Data entry proficiency CRM systems (e.g., Salesforce) Microsoft Office (Excel, Outlook) Typing accuracy and speed Insurance verification knowledge Nice-to-Have Skills: Experience with Salesforce.com General administrative support Familiarity with Windows OS Soft Skills: Strong attention to detail Clear written and verbal communication Team-oriented mindset Compliance & Interview Requirements: Internet speed test required Typing Test Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Revenue Cycle Analyst will analyze Excel reports in detail to identify specific needs and workflow shortfalls across departments. They will support teams in addressing billing gaps and ensuring timely recording of rates on accounts. | Candidates should have 2-3+ years of experience in cash posting, reconciliation, and EOB analysis. Proficiency in Microsoft Office applications and strong analytical skills are essential. | Description This individual will be analyzing excel reports in extensive detail - they will need RCM background, but they are running reports for each department to identify specific needs, shortfalls, or workflow. This individual is analyzing the data to support the teams in missing collection/ billing gaps for each facility and payer! T Responsible recording rates on account on a timely basis, resolving payment variances and completing month-end close in accordance with CBO policies for facilities assigned. Performs other related duties as assigned or requested. Additional Skills & Qualifications Proficient in use of Microsoft Word, Excel, Access and Outlook. Good interpersonal skills. Ability to provide positive customer service. Ability to maintain independent work schedule. Ability to work collaboratively with team members. Ability to be organized with attention to detail. Good math, analytical and problem solving skills. 2-3 + years of related experience in cash posting and or reconciliation, EOB analysis, balance transfers, posting refunds, misc. cash, write offs and contractual adjustments. Experience Level Remote - local to San Antonio only Pay and Benefits The pay range for this position is $26.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Customer Service Representative is responsible for answering inquiries from consumers regarding health care coverage. This includes processing applications, responding to calls, and maintaining confidentiality and privacy standards. | Candidates must have a High School Diploma or GED and at least 6 months of customer service call center experience. Strong communication skills and the ability to work in a fast-paced environment are essential. | Description Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city! $18/hr or $19 if bilingual in English/Spanish Training Schedule/Duration: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks. Hours of Operation: - Open Enrollment: 11/1 - 1/31: 8:00 am to 8:00 pm EST - Monday through Friday. 8:00 am to 5:00 pm EST - Saturday 8:00 am to 5:00 pm EST - last two Sundays of OE 8:00 am - 10:00 pm EST - last three days of OE 8:00 am to 8:00 pm EST - one week after OE period ends. Hours of Operation - Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Fri Location: Remote / Work from home in State of New Jersey - NJ Equipment: Bring Your Own Device BYOD. Cannot accept MAC IOS or Celeron Processor. Job Description: The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace. • Answer incoming calls from consumers including the general public prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards policy and procedures and protocols including but not limited to the confidentiality and privacy policies. • Respond effectively to all forms of inbound and outbound contacts. • Track and document all inquiries using the applicable systems. • Process new applications for health care coverage via the telephone including building tax household household income eligibility determinations interpreting determinations made by the Marketplace and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. • Process life event changes demographic updates disenrollment requests and special enrollment periods as requested. • Facilitate the fulfillment of caller requests for materials via mail email or download. • Facilitate translation services for non-English speaking callers according to procedures. • Escalate calls or issues to the appropriate designated staff for resolution as needed. • Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. • Perform other duties as assigned by management. Education Required: • High School Diploma OR GED Experience Required: • Minimum of 6 months Customer Service Call Center experience needed • Strong data entry and telephone skills • Excellent organizational interpersonal written and verbal communication skills • Ability to perform comfortably in a fast-paced work environment • Ability to successfully execute many complex tasks simultaneously • Ability to work as a team member as well as independently • Previous experience with computers phone systems and headsets preferred • Bi-lingual Spanish is a plus. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Customer Service Representative is responsible for answering inquiries from consumers regarding health care coverage through the Marketplace. This includes processing applications, responding to calls, and maintaining confidentiality and privacy standards. | A high school diploma or GED is required, along with a minimum of 6 months of customer service call center experience. Strong communication skills and the ability to work in a fast-paced environment are essential. | Description Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city! $18/hr or $19 if bilingual in English/Spanish Training Schedule/Duration: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks. Hours of Operation: - Open Enrollment: 11/1 - 1/31: 8:00 am to 8:00 pm EST - Monday through Friday. 8:00 am to 5:00 pm EST - Saturday 8:00 am to 5:00 pm EST - last two Sundays of OE 8:00 am - 10:00 pm EST - last three days of OE 8:00 am to 8:00 pm EST - one week after OE period ends. Hours of Operation - Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Fri Location: Remote / Work from home in State of New Jersey - NJ Equipment: Bring Your Own Device BYOD. Cannot accept MAC IOS or Celeron Processor. Job Description: The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace. • Answer incoming calls from consumers including the general public prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards policy and procedures and protocols including but not limited to the confidentiality and privacy policies. • Respond effectively to all forms of inbound and outbound contacts. • Track and document all inquiries using the applicable systems. • Process new applications for health care coverage via the telephone including building tax household household income eligibility determinations interpreting determinations made by the Marketplace and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. • Process life event changes demographic updates disenrollment requests and special enrollment periods as requested. • Facilitate the fulfillment of caller requests for materials via mail email or download. • Facilitate translation services for non-English speaking callers according to procedures. • Escalate calls or issues to the appropriate designated staff for resolution as needed. • Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. • Perform other duties as assigned by management. Education Required: • High School Diploma OR GED Experience Required: • Minimum of 6 months Customer Service Call Center experience needed • Strong data entry and telephone skills • Excellent organizational interpersonal written and verbal communication skills • Ability to perform comfortably in a fast-paced work environment • Ability to successfully execute many complex tasks simultaneously • Ability to work as a team member as well as independently • Previous experience with computers phone systems and headsets preferred • Bi-lingual Spanish is a plus. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Customer Service Representative is responsible for answering inquiries from consumers regarding health care coverage and assisting with applications. They will track inquiries, process applications, and facilitate requests for materials. | Candidates must have a High School Diploma or GED and at least 6 months of customer service experience. Strong communication skills and the ability to work in a fast-paced environment are essential. | Description Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city! $18/hr or $19 if bilingual in English/Spanish Training Schedule/Duration: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks. Hours of Operation: - Open Enrollment: 11/1 - 1/31: 8:00 am to 8:00 pm EST - Monday through Friday. 8:00 am to 5:00 pm EST - Saturday 8:00 am to 5:00 pm EST - last two Sundays of OE 8:00 am - 10:00 pm EST - last three days of OE 8:00 am to 8:00 pm EST - one week after OE period ends. Hours of Operation - Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Fri Location: Remote / Work from home in State of New Jersey - NJ Equipment: Bring Your Own Device BYOD. Cannot accept MAC IOS or Celeron Processor. Job Description: The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace. • Answer incoming calls from consumers including the general public prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards policy and procedures and protocols including but not limited to the confidentiality and privacy policies. • Respond effectively to all forms of inbound and outbound contacts. • Track and document all inquiries using the applicable systems. • Process new applications for health care coverage via the telephone including building tax household household income eligibility determinations interpreting determinations made by the Marketplace and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. • Process life event changes demographic updates disenrollment requests and special enrollment periods as requested. • Facilitate the fulfillment of caller requests for materials via mail email or download. • Facilitate translation services for non-English speaking callers according to procedures. • Escalate calls or issues to the appropriate designated staff for resolution as needed. • Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. • Perform other duties as assigned by management. Education Required: • High School Diploma OR GED Experience Required: • Minimum of 6 months Customer Service Call Center experience needed • Strong data entry and telephone skills • Excellent organizational interpersonal written and verbal communication skills • Ability to perform comfortably in a fast-paced work environment • Ability to successfully execute many complex tasks simultaneously • Ability to work as a team member as well as independently • Previous experience with computers phone systems and headsets preferred • Bi-lingual Spanish is a plus. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

As a Benefit Customer Service Representative, you will assist clients with the enrollment process and updates to their health care and pension plans. You will provide superior customer service through various communication channels while maintaining confidentiality and compliance with regulations. | Candidates should possess strong computer skills, excellent communication abilities, and a self-motivated attitude. A high school degree is required, and experience in customer service is preferred. | Description After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met. During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support. This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues – will you be one? Key Responsibilities • Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message • Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. • Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information • Maintain and document complete and accurate call and case notes in a professional manner • Regularly participate in team meetings and training • Perform other duties as assigned The Requirements About YOU: You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You’re excited at the opportunity to start a career with a top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call center,Customer support Additional Skills & Qualifications Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills • Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols • High level attention to detail, multi-tasking, and ability to organize work • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging • Ability to work autonomously in a self-paced, self-motivated team environment • Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat • Ability to understand and follow oral and written instructions • Ability to type 30 words a minute • Experience working in a customer service related field • High School degree required The following are a plus • Associate or Bachelor’s degree nice to have • Working knowledge of health and welfare and/or defined benefit pension plans • Experience working in a call center environment • Ability to read, write and speak Spanish (for bilingual positions) Experience Level Entry Level Pay and Benefits The pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Provide operational and reimbursement support for healthcare patients and providers by managing inbound calls, resolving access issues, and entering data accurately. | Minimum 2 years healthcare customer service, 1 year call center experience, remote work experience, strong communication, and familiarity with medical terminology. | Job Title: Program Specialist (Remote – Biogen 1:1 Program) Location: Remote (Open to candidates across the U.S.) Employment Type: Short-term Contract Shift: To be determined after training; availability required between 8:30 AM – 8:00 PM EST Training Schedule: Initial onboarding (2–2.5 days), followed by approximately 4 weeks of program-specific training. Full attendance during training is essential. Job Overview Neovance is hiring Program Specialists to support the Biogen 1:1 program. This role serves as a key contact for customers, providing operational and reimbursement support for complex healthcare programs. The Program Specialist helps remove barriers that may prevent patients or providers from accessing necessary therapies. This is a remote, high-volume, customer-facing role that requires initiative, attention to detail, and the ability to work independently in a fast-paced environment. Responsibilities include managing inbound calls, performing accurate data entry, and delivering compassionate customer service. Key Responsibilities • Serve as a primary contact for patients and providers • Resolve access and reimbursement challenges • Manage a high volume of inbound calls • Accurately enter data into program tracking systems • Communicate clearly and professionally • Work independently and collaboratively Required Qualifications • Minimum 2 years of customer service experience in healthcare • At least 1 year of call center experience • Experience working effectively in a remote environment • Strong verbal and written communication skills • Familiarity with medical terminology • High attention to detail and accuracy • Demonstrated empathy and patience in customer interactions • Proficiency with technology and software tools Preferred Qualifications • Experience in major medical or insurance • Familiarity with buy-and-bill or acquisition channels • Experience in insurance benefits verification Compensation & Benefits • Competitive hourly rate • Benefits available based on assignment and eligibility Additional Information • Full attendance during training is required • Time off may be limited during the project period to ensure consistent support for patients • Shift assignments will be based on business needs and may vary tJoin a mission-driven team dedicated to helping patients access the therapies they need. Apply today! Pay And Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits Available For This Temporary Role May Include The Following • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Deliver the highest level of customer service experience by answering customer calls and assisting with account management. Engage with customers over the phone and online to address inquiries and verify eligibility for coverages. | 1-2 years of remote call center experience is required, along with the ability to troubleshoot equipment issues while working from home. A reliable internet connection is necessary, and candidates must pass an Internet Familiarization Assessment. | Customer Service Representative 100% Remote - Equipment Provided Pay Rate: $15/hr Bilingual English/Spanish Pay Rate: $17/hr Schedule: Must have availability Monday-Saturday 7:45am-8:15pm EST Start Date: September 2nd 2025 5 Month Contract Description Deliver the highest level of customer service experience Answer customer calls Reset Passwords Assist with creating accounts Uploading documents Answering general questions Engage with customers over the phone and reply to online chat inquiries Help customers manage their accounts Verify eligibility for coverages/review healthcare options etc. Additional Skills & Qualifications 1-2 years remote call center experience Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required) Must have reliable internet connection (not compatible with T-Mobile internet) Experience Level Entry Level #eastpriority25 Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Lead and mentor a technical support team, drive customer success through issue resolution and KPI monitoring, optimize support operations and tools, and lead continuous improvement initiatives. | 5+ years in technical support or customer service with 2+ years leadership, mechanical aptitude, ERP/MRP proficiency, excellent communication skills, and willingness to travel; BA/BS degree is a bonus. | Are you a natural leader with a passion for solving complex technical challenges and building high-performing teams? We’re looking for a Technical Support Manager to lead our support operations, elevate customer satisfaction, and drive continuous improvement across our service organization. What You’ll DoLead & Inspire • Coach and mentor a team of technical support specialists to deliver fast, effective, and empathetic customer service. • Set clear goals, conduct regular 1:1s, and support professional development. • Oversee onboarding and training to ensure team readiness and growth. Drive Customer Success • Champion a customer-first culture and ensure timely resolution of support cases. • Act as the escalation point for complex issues, collaborating with engineering and QA to drive solutions. • Monitor KPIs like response time, resolution rate, and customer satisfaction to ensure excellence. Optimize Operations • Manage support tools and systems (OS Ticket, Business Central, Salesforce) to ensure accurate documentation and workflow efficiency. • Coordinate service dispatches, warranty claims, and remote troubleshooting efforts. • Ensure technical documentation and training materials are current and effective. Innovate & Improve • Lead improvement initiatives to enhance service quality and internal processes. • Provide actionable insights to leadership through regular reporting. • Collaborate cross-functionally to improve product reliability and customer experience. What You Bring • 5+ years in technical support or customer service, with 2+ years in a leadership role. • Strong mechanical aptitude and experience with laboratory or scientific equipment. • Ability to read wiring diagrams and troubleshoot temperature-controlled systems. • Proficiency with ERP/MRP systems (Microsoft Dynamics Business Central a plus). • Excellent communication, organization, and team-building skills. • Willingness to travel, including internationally, as needed. Bonus Points • Associate or bachelor’s degree. • Experience in regulated or laboratory environments. • Familiarity with Microsoft Office, SharePoint, and support platforms. #westpriority25 Pay and Benefits The pay range for this position is $60000.00 - $75000.00/yr. Health Benefits Full‐time employees are eligible for medical, dental, and vision insurance on the first of the month following 60 days from hire date. 401(K) Retirement Plan a. The Company will match 100% of an employee’s contribution up to 3% of their annual salary; as well as an additional 50% match for any contribution between 3% and 5%. b. Automatically enrolled with a 3% contribution. You have the option to opt out or update contributions. 2. Short-Term and Long-Term Disability Insurance a. 100% covered through the company. 3. Life Insurance a. 100% covered through the company. 4. Flex Spending Plan (FSA/HSA) a. Voluntary plan b. Yearly enrollment, employee choice of amount deduction. 5. Oregon PMFL a. The total contribution is 0.983% which will be split between Employee 60% and Employer 40%. Workplace Type This is a hybrid position in Cornelius,OR. Application Deadline This position is anticipated to close on Jul 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The role involves delivering high-level customer service by answering calls, assisting with account management, and verifying eligibility for healthcare options. Representatives will engage with customers over the phone and through online chat inquiries. | Candidates should have recent experience in customer service or a professional retail/food service background. They must also possess troubleshooting skills for equipment issues while working from home. | Description Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions -Engage with customers over the phone and reply to online chat inquiries -Help customers manage their accounts -Verify eligibility for coverages/review healthcare options etc. Skills Customer service, Inbound Calls, inbound call center, hospitality, retail, Healthcare, licensed agents, Customer support, bilingual, microsoft office, troubleshooting, technical skills Additional Skills & Qualifications Additional Skills & Qualifications - After, customer service at a high level, and call center is preferred but they are open to a PROFESSIONAL retail/food service - High level food service/retail required. RECENT work history - no large gaps in their tenure or recent history. - Must be able to troubleshoot issues they face with equipment while working from home Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.