MeridianLink

Leading demand generation initiatives, managing a BDR team, collaborating with sales and marketing, and analyzing performance metrics. | Proven SaaS business development experience, leadership skills, strategic thinking, and ability to work in a fast-paced environment. | Position Summary: As the Director of Business Development, you will play a pivotal role in driving the growth and success of MeridianLink’s Demand Generation initiatives. You will be responsible for spearheading pipeline generation efforts, leading a team of highly motivated Business Development Representatives (BDRs), and fostering strong partnerships with the Sales and the Marketing team. Your strategic vision, leadership abilities, and expertise in SaaS business development will be instrumental in expanding market presence and driving revenue growth for MeridianLink. Expected Duties: 1. Pipeline Generation Strategy: - Develop and execute a comprehensive pipeline generation strategy aligned with the company's overall business goals and objectives. - Identify new market opportunities, target industries, and potential customer segments to increase the company's market share and drive revenue growth. - Utilize market research and data-driven insights to identify potential leads and optimize lead generation efforts. 2. Leadership of Business Development Team: - Build, train, and manage a high-performing team of Business Development Representatives (BDRs) responsible for prospecting, lead qualification, and initial customer engagement. - Motivate and mentor the BDR team to consistently achieve and exceed their performance targets. - Implement performance metrics and regular assessments to measure individual and team progress, providing coaching and feedback for continuous improvement. 3. Sales and Marketing Collaboration: - Collaborate closely with the Sales and Marketing teams to align business development efforts with sales goals and marketing initiatives. - Work closely with the Marketing team to develop and optimize demand generation campaigns that support lead generation efforts and maximize conversion rates, meetings set and meetings held. - Facilitate seamless handoffs of qualified leads to the Sales team, ensuring clear communication and efficient sales processes. 4. Performance Analysis and Reporting: - Monitor and analyze business development KPIs and metrics regularly to identify trends, opportunities, and areas for improvement. - Provide detailed reports and presentations to the executive team, highlighting the team's performance, pipeline status, and actionable insights. Qualifications: Knowledge, Skills, and Abilities - Proven track record of at least 5 years in Business Development within the SaaS industry. - Demonstrated experience in successfully leading and motivating a team of business development professionals. - Strong understanding of SaaS business models, market trends, and customer needs. - Exceptional strategic thinking, problem-solving, and decision-making skills. - Outstanding interpersonal and communication skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams. - Results-oriented mindset with a proven ability to meet and exceed revenue targets. - Strong analytical skills and proficiency in using data-driven insights to inform business decisions. - Ability to thrive in a fast-paced, dynamic, and ever-evolving startup environment.

Design, develop, test, deploy, and maintain complex software systems, providing technical guidance and architectural direction. | Extensive experience in software engineering, proficiency in C#, JavaScript, SQL, and familiarity with cloud and containerization technologies, along with project management tools. | Senior Software Engineer (C#, JavaScript) Position Summary: The Senior Software Engineer is responsible for the development and maintenance of the company's software products. The Senior Software engineer is responsible for the development and maintenance of individual products. The Senior Software Engineer will design, develop, document, test, deploy, monitor, and debug new and existing software systems and/or applications. The role will serve as a technical expert on development projects. The role will participate in the full development life cycle including requirements analysis and design. Expected Duties: · Sr. Software Engineers will work on frameworks or algorithms critical to business operations or product success · Expected to mentor lower-level peers and is seen as an informal lead · The role will create and execute processes and procedures for the technical quality of products · Sr. Software Engineers will create "big picture" architectural approaches for software design and implementation to guide the development team · Responsible for ensuring security, performance, manageability, quality, and consistency of the software architecture across the system and providing technical guidance to development teams · Expected to conduct research, gather information, interpret data, identify requirements, and create a solution Qualifications: Knowledge, Skills, and Abilities The role will have work that includes new, highly complex, or highly impactful to the business. The individual should have complete knowledge and a full understanding of the area of specialization, principles, and practices within a professional discipline. The role will include work on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Work is expected to be done independently through independent judgment. · Ability to assess unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify the cause · Ability to resolve and assess a wide range of issues in creative ways and suggest variations in approach · Ability to devise solutions based on limited information and precedent and adapts existing approaches to resolve issues · Ability to enhance relationships and networks with senior internal/external partners who are not familiar with the subject matter · Bachelor’s degree and 6-8 years of related experience or equivalent work experience · Programming Languages: C# SQL JavaScript JQuery · Version Control: GitLab · CI/CD: Azure Pipelines · Containerization: Docker · Cloud Services: AWS · Project Management: JIRA

The Implementation Analyst is responsible for managing the full implementation lifecycle of client deployments for MeridianLink's software. They will act as a liaison between clients and internal departments while ensuring client expectations are met and providing education on software capabilities. | Candidates should have a Bachelor's Degree and 2-4 years of relevant experience, along with strong proficiency in Microsoft Systems. Effective communication skills and the ability to manage multiple projects simultaneously are also essential. | The Implementation Analyst at MeridianLink is responsible for providing project management and configuration services to customers. They will be leading the full implementation lifecycle of initial and subsequent client deployments for software licensed by MeridianLink. Managing client expectations, meet timelines, and act as liaison between client and other MeridianLink departments. Additionally, educating clients on software capabilities and communicate customer enhancement ideas to the product organization. Responsibilities: • A thorough understanding of MeridianLink’ s licensed software and its capabilities to educate and provide best practice recommendations to clients • Expected to be responsible for client innovation and leadership in developing and implementing initiatives that support clients’ goals and objectives. • Client onboarding activities including core connectivity and third-party integrations while facilitating interactions between clients and other MeridianLink departments. • Manage internal and external stakeholder communications and expectations through deployment cycle with a focus on driving project resources toward project completion while providing the highest level of proactive and responsive client service in response to and in anticipation of client questions and requests. • Expected to adhere to project resources meet expected timelines and organize tasks to maximize productivity and utilization. • Proactively identify issues and facilitate sensible resolutions before they become an escalation item. Qualifications: • Bachelor’s Degree and 2-4 years of relevant experience • Strong proficiency in working with Microsoft Systems • Teamwork attitude, flexibility, and ability to manage different responsibilities and priorities at the same time. • Effective presentation skills demonstrated by comfort in speaking to groups remotely. • Excellent verbal and written communication skills • Knowledge of customer service principles and practices • Strong organization skills and ability to manage multiple projects simultaneously.

The Core Integration Specialist manages support tickets, participates in technical workshops, and analyzes client workflows to provide custom solutions. They also contribute to the internal knowledge base and troubleshoot issues efficiently. | Candidates should possess excellent communication skills, a strong aptitude for learning programming languages, and good problem-solving abilities. A bachelor's degree or relevant experience is preferred, along with experience in customer-facing roles and familiarity with programming languages like VB.NET, C#, or Java. | JOB SUMMARY We are looking for Core Integration Specialist who have an aptitude and/or experience with programming and who also enjoy client interaction. You will use your technical expertise to triage and troubleshoot Core Integration-related issues for our clients and coordinate with staff and internal resources to ensure that support tickets are resolved in a timely manner. You’re happiest to help improve the quality of support tickets, thus helping our software integration programmers provide better turnaround time and providing clients with a better customer experience. You thrive in a technical environment that’s team-oriented while still acknowledging individual achievements. Responsibilities • Manages backlog, readily updates clients and internal staff, and solves cases in a timely manner. • Participates in technical workshops with clients to derive value added services and implementations. • Gathers Core Integration requirements from clients to create cases for staff to resolve. • Analyzes business workflows and technical information provided by clients and advises the best custom solution for the client’s business workflow. • Contributes to internal knowledgebase by documenting client requests in a clear and concise form to reduce the turnaround time that is necessary to complete a given request. • Troubleshoot and rapidly identify solutions that can be implemented without the need for additional resources. • Helps peers understand various requirements/constraints of the supported Core Integrations. • Performs other projects/duties as assigned. Qualifications • Excellent verbal and written communication skills • Work well in a team environment, personal commitment, effort, motivation through challenges, and initiative in all aspects of work • Aptitude for learning new programming languages and technologies • Good problem-solving skills • Super strong passion for learning, and teaching others what you know Preferred · Bachelor’s degree or relevant experience. · 1+ years in customer-facing roles, preferably for IT/Fintech company · 1+ years in financial, banking and lending. · Familiarity with programming languages like VB.NET, C#, or Java

The Associate Implementation Analyst will lead client deployments for software licensed by MeridianLink, managing client expectations and acting as a liaison between clients and company departments. The role includes educating clients on software capabilities and supporting client validation configuration. | Candidates should have a bachelor's degree and 0-2 years of professional experience. Basic skills and proficiency are required, along with the ability to perform client onboarding activities and assist in configuration and UAT implementation. | Associate Implementation Analyst Position Summary: The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization. Expected Duties: Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents Expected to provide and review product workbooks Responsible for reviewing and troubleshooting third-party issues Associate Implementation Analyst will support client validation configuration The role will have a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines. Qualifications: Knowledge, Skills, and Abilities: Entry-level professional within the subject area Requires basic skill set and proficiency Will conduct work assignments as directed Bachelor’s degree and 0-2 years of professional experience Ability to perform client/third Party Onboarding activities Ability to shadow and assist SIS in configuration and UAT implementation activities

Assist clients with API integration, troubleshoot API issues, and communicate effectively with clients and internal teams. | Experience with web services, customer support, and a technical degree or equivalent experience. | Job Summary MeridianLink’s API Support Specialist assists our clients in API-related projects for our MeridianLink Consumer and MeridianLink Opening platforms. This role will require a blend of technical expertise in XML and JSON-based web services, as well as customer service skills to work with both external clients as well as MeridianLink internal stakeholders. This role is an escalation point for our Customer Support team for API-related questions and inquiries. Responsibilities • Learn and master MeridianLink’s API web services for loan origination and account opening • Assist clients integrate with our application program interfaces (APIs) • Resolve and triage tickets escalated from Customer Support teams • Effectively communicate with internal and external customers • Be able to discuss API features, functionality, and integration with clients and internal teams • Investigate, diagnose, and solve API issues or inquiries via research and testing Qualifications • Loan origination system or banking experience preferred • Customer service/support experience • Bachelor's degree - technical discipline or equivalent experience • Knowledge of or experience with web services, specifically XML and JSON based APIs • Experience with Postman or similar API platforms • Effective interpersonal skills (written and oral) and the ability to communicate effectively MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments. MeridianLink is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability or any other characteristic protected by applicable law. MeridianLink runs a comprehensive background check, credit check and drug test as part of our offer process. #LI-REMOTE

Facilitating communication, scoping project requirements, and supporting system integrations. | Requires 2+ years in banking core system implementations, technical knowledge including SQL and programming, and experience with system customization. | Job Description: • Effectively facilitate communication between stakeholders (Developers, Trainers, Product, Vendors, Clients, Sales, Services). • Scope project requirements, document risks as it relates to core integration requests. • Work with clients, internal teams, and vendors to resolve obstacles to core integration implementations. • Act as liaison between SIE and SIS for implementation of new core system integrations. • Maintain SIS documentation. • Manage core integration tracker files and identify and recommend changes to default mapping. • Assist in monitoring project progress, follow-up with stakeholders and provide relevant feedback. • Support the initiative to accelerate project delivery. • Other duties assigned as needed (triage tickets, train new team members, take a lead role on initiatives related to areas of expertise). Requirements: • 2+ years of relevant experience as a technical team lead or analyst for Banking Core Systems implementations (Fiserv DNA and/or Corelation Keystone preferred). • Extensive knowledge of banking core system integrations. • Excellent verbal and written communication skills. • Strong troubleshooting skills. • High degree of initiative and proven ability to exercise independent judgement. • Strong customer service skills and abilities. • Demonstrated ability to effectively develop, maintain and document business processes, workflows, product architecture and product design best practices. • Demonstrated ability to produce project plans and executive summaries. • Experience working with developers. • Bachelor’s Degree in Computer Science, and/or relevant professional experience. • Basic competence in at least one programming language. • Knowledge of system implementations and customization. • Familiarity with SQL. • Experience with Azure Application Insights (Kusto query language) is preferred. • Basic understanding of networking concepts and troubleshooting is preferred. Benefits: • Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work

Facilitating communication between stakeholders, documenting requirements, and supporting core system integrations. | 2+ years of experience with banking core systems, knowledge of SQL, programming skills, and strong communication abilities. | Position Summary: As a Business Analyst for the Software Integration Services (SIS) team, you will use your strong knowledge of core integration to bridge the gap between business and technical requirements. You will assist the manager with assessing core integration processes, determine requirements, and recommending best practices and solutions based on client business needs. You will interact with clients and trainers to produce precise and clear specifications that can be then handed to SIS engineers for implementation, as well as provide reassurance and quickly resolve inquiries in your area of expertise. You will need to keep up to date with existing and future core integration offerings, helping document processes and procedures, and engage in best practice development initiatives. Expected Duties: Effectively facilitate communication between stakeholders (Developers, Trainers, Product, Vendors, Clients, Sales, Services). Scope project requirements, document risks as it relates to core integration requests. Work with clients, internal teams, and vendors to resolve obstacles to core integration implementations. Act as liaison between SIE and SIS for implementation of new core system integrations. Maintain SIS documentation. Manage core integration tracker files and identify and recommend changes to default mapping. Assist in monitoring project progress, follow-up with stakeholders and provide relevant feedback. Support the initiative to accelerate project delivery. Other duties assigned as needed (triage tickets, train new team members, take a lead role on initiatives related to areas of expertise). Qualifications: Knowledge, Skills and Abilities 2+ years of relevant experience as a technical team lead or analyst for Banking Core Systems implementations (Fiserv DNA and/or Corelation Keystone preferred). Extensive knowledge of banking core system integrations. Excellent verbal and written communication skills. Strong troubleshooting skills. High degree of initiative and proven ability to exercise independent judgement. Strong customer service skills and abilities. Demonstrated ability to effectively develop, maintain and document business processes, workflows, product architecture and product design best practices. Demonstrated ability to produce project plans and executive summaries. Experience working with developers. Bachelor’s Degree in Computer Science, and/or relevant professional experience. At least two years of relevant experience as a technical team leader or analyst for Banking Core Systems implementations. Basic competence in at least one programming language. Knowledge of system implementations and customization. Familiarity with SQL. Experience with Azure Application Insights (Kusto query language) is preferred. Basic understanding of networking concepts and troubleshooting is preferred.

Lead product management team to execute partner integrations, develop and execute product strategies, manage P&Ls, and align cross-functional teams to drive business impact. | Bachelor’s degree with 6+ years experience, ability to lead teams, interpret financials, develop operational plans, analyze data, and communicate technical information effectively. | We are seeking a strategic and results-driven Manager of Product Management to lead the development and execution of product-level strategies that drive corporate growth and operational excellence. This role is pivotal in shaping product priorities, managing P&Ls, and aligning cross-functional teams to deliver high-impact solutions. Expected Duties: Lead team of independent contributors (ICs) to execute integrations for specific partners Participate in Partner Marketplace discussions to understand pending integrations Partner with product line peers to prioritize integrations Play key role in developing and executing strategy to improve partner integration approach and capabilities Communicate solutions to user problems with ICs and necessary teams Responsible for directing and guiding the work of teams and/or individuals Propose solutions and strategies to business challenges that drive business impact Qualifications: Knowledge, Skills, and Abilities You’re expected to execute processes within a subfunction or department. The role requires the establishment of annual objectives and execution of tactics to meet MeridianLink objectives. The role will receive assignments based on incremental objectives and defined processes. Bachelor’s degree and 6+ years of experience Ability to provide guidance and direction to subordinates within parameters of MeridianLink policies Ability to interpret financials within the scope of MeridianLink's impact and longevity Ability to execute financials, business planning, organizational priorities, and workforce Ability to work on issues requiring the analysis of data, and relevant factors and resolve problems Ability to develop and manage routine operational plans Ability to interact with subordinate supervisors and functional peer groups. Interaction requires interpreting and explaining information to audiences familiar with the subject Ability to work on issues requiring the analysis of data, and relevant factors, and resolve problems Ability to gain the cooperation of others by conducting presentations of technical information concerning specific projects and programs

Lead Software Engineers will design, develop, document, test, deploy, monitor, and debug software systems and applications. They will also create architectural approaches to guide the development team and ensure the technical quality of products. | Candidates should have a bachelor's degree and 6-8 years of related experience. Key qualifications include experience with distributed web applications, modern front-end frameworks, and various programming languages and technologies. | Position Summary Join our innovative team as a Lead Software Engineer, where you'll be at the forefront of developing and maintaining our cutting-edge software products. In this pivotal role, you'll design, develop, document, test, deploy, monitor, and debug both new and existing software systems and applications. The role will participate in the full development life cycle including requirements analysis and design. Responsibilities · Lead Software Engineers will work on frameworks or algorithms that are used across product lines · Expected to mentor lower-level peers and is seen as an informal lead · The role will create and execute processes and procedures for the technical quality of products · Lead Software Engineers will create "big picture" architectural approaches for software design and implementation to guide the development team · Responsible for ensuring security, performance, manageability, quality, and consistency of the software architecture across the system and providing technical guidance to development teams · Expected to conduct research, gather information, interpret data, identify requirements, and create a solution Qualifications, Skills & Abilities Bachelor’s degree and 6-8 years of related experience or equivalent work experience Ability to assess unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify the cause Ability to resolve and assess a wide range of issues in creative ways and suggest variations in approach Ability to devise solutions based on limited information and precedent and adapts existing approaches to resolve issues Ability to enhance relationships and networks with senior internal/external partners who are not familiar with the subject matter often requires persuasion 6+ Years experience working with distributed web applications 4+ years of modern front end framework experience, React preferred 5+ years of experience creating web applications using .net framework, nodeJS, or comparable 5+ years of experience working with C# and vb.net Ability to solve problems, and to understand and learn new programming languages and technologies Test Driven Development Continuous Dev and Continuous Deployment Database design and tuning Cloud and Azure development Performance and security practices Automated testing methodologies Software design patterns is a must Agile/scrum development is a must Finance background preferred Experience with IAC (Infrastructure As Code) using Terraform, Terragrunt is a must. Knowledge on developing software using AI/CoPilot is highly preferred