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Investment Company Institute

Manager, Editorial

Investment Company Institute•Washington, District of Columbia•Full-time
View Job
Compensation$134K - 160K a year

You would provide senior-level writing, editing, and project management for communications and policy initiatives, translating technical content into clear narratives and managing editorial workflows. | The role requires a bachelor’s degree and at least 10 years in communications or publications, with strong editorial and project-management skills and preferably financial-services or economics experience. | The Investment Company Institute (ICI) is the leading association representing regulated investment funds, including mutual funds, exchange-traded funds (ETFs), closed-end funds, and unit investment trusts (UITs) in the United States, and UCITS and similar funds offered to investors in Europe, Asia, and other jurisdictions. ICI also represents its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs). ICI’s mission is to strengthen the foundation of the asset management industry for the ultimate benefit of the long-term individual investor.  This position is responsible for providing writing and editorial support and project management for ICI communications and policy-related initiatives. Essential functions of this role include: * Serves as a senior editorial adviser to Strategic Communications leadership and internal clients, recommending messaging, content approaches, and communications strategies for high-priority Institute initiatives. * Takes primary editorial responsibility for major, high-profile communications projects, exercising independent judgment on messaging, structure, tone, and editorial approach from concept through publication. * Supports the Senior Director of Editorial by providing editorial guidance to writers and other contributors to help strengthen arguments, narratives, and overall communications effectiveness while reinforcing ICI’s editorial standards and institutional voice. * Partners with Strategic Communications managers, ICI leadership, and internal clients to define priorities, identify strategic opportunities, and develop creative approaches that advance Institute policy and organizational goals. * Leads the development and substantive editing of highly technical content from ICI’s teams, including research, legal, ICI Global, industry operations, and the Independent Directors Council, translating specialized subject matter into clear, compelling communications for key audiences. * Manages workflow for multiple projects across ICI to ensure publications and other communications are delivered on time and accurately. * Pitches content ideas internally and crafts stories to drive media coverage and shape the public narrative on ICI’s core policy priorities. * Provides editorial and creative support to enhance and promote ICI’s work, including planning, researching, and editing ICI publications. * Helps to develop and maintain key performance indicators and other metrics to inform new and creative strategies to reach specific internal and external stakeholders. * Maintains the Strategic Communications editorial calendar to help the team plan workflow, develop content strategies, and meet deadlines. * Develops and provides senior-level editorial counsel on executive communications, including speeches, presentations, talking points, and other high-profile public communications for ICI leadership. * Supports and provides marketing counsel for ICI initiatives and conferences to include editing promotional collateral.  If you have the following credentials, we encourage you to apply: * Bachelor’s degree and minimum of ten years of communications or publication experience with emphasis on writing and editing, preferably in or about financial services, law, or economics; or equivalent combination of related education and experience. * Fund industry or economics experience. * Strong and creative writing and editing skills, including the ability to create and adapt material for multiple audiences. Proven ability to cut through jargon and write in plain language. * Project management experience, including excellent organizational skills and attention to detail. * Demonstrated experience with executive communications, including presentations. * Knowledgeable of legal and technical issues related to the worldwide fund industry.  * Demonstrated ability to research and learn about a wide range of topics. * Strong initiative and willingness to stay abreast of the latest best practices and trends. * Strong interpersonal skills and ability to coordinate with ICI staff at all levels and across all departments. * Demonstrated ability to work effectively in a fast-paced team environment. * Willingness to brainstorm and collaborate with teammates on various projects. * Experienced in dealing with rapidly changing priorities. * Understanding of both print and digital design and production process. * Statistical literacy and thorough understanding of financial markets. ICI offers a competitive compensation and benefits package to include a comprehensive medical plan, generous 401(k) retirement savings plan, paid leave, commuting subsidies, and tuition reimbursement as well as training and development opportunities. Based in Washington, DC, ICI is conveniently located next to McPherson Square Metro station. This is a hybrid position with three days in the office and two working from home. ICI is an Equal Opportunity Employer that values diversity and inclusion in the workplace.

Editorial strategy
Writing and editing
Editorial workflow management
Project management
Plain-language communication
Financial-services policy communications
Stakeholder management
Direct Apply
Posted 3 days ago
Toast

Customer Success Manager II, SMB -Account Strategy

Toast•Anywhere•Full-time
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Compensation$70K - 90K a year

Manage high-volume SMB customer conversations, negotiate contract and pricing matters, use account data to guide retention decisions, and share customer insights across teams. | Requires at least two years in account management, customer success, or retention-focused work, including high-volume queue or case environments, with strong communication, negotiation, and data-informed decision-making. | Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Customer Success Manager (CSM) II, SMB – Account Strategy role sits at the heart of Toast's customer retention strategy. This team engages directly with customers in real-time to understand their needs, demonstrate the value of the Toast platform, and ensure every customer has the opportunity to thrive with Toast. In this highly visible role, you will lead consultative retention conversations, navigate contract and pricing discussions, and leverage Toast's product suite to help restaurants find every reason to continue growing with Toast. This is a high-volume, inbound and outbound engagement position that requires strict adherence to service levels, a strong phone presence, and the ability to handle complex conversations with confidence and empathy. Account Strategy CSMs partner closely with cross-functional teams and senior leadership, operating in a focused, data-driven motion with clear success metrics tied to retention, customer outcomes, and long-term growth on Toast. What you'll do (Responsibilities) Staff a dedicated high-volume Account Strategy phone and chat line with adherence to service levels and schedule, engaging customers in real-time to understand their needs and ensure they are set up for long-term success on Toast Lead consultative, value-based retention conversations tailored to each customer's unique business and tech stack, helping them realize the full potential of the Toast platform Navigate complex customer conversations with professionalism, empathy, and confidence — including objection handling, competitive discussions, and contract and pricing negotiations Diagnose customer needs quickly and identify the best path forward to help each customer continue to grow and succeed with Toast Accurately document interactions, outcomes, and customer feedback with strong attention to data hygiene, case management, and reporting Leverage data, account insights, and internal tools to inform retention strategies and real-time decision-making Act as the voice of the customer, surfacing insights and competitive trends to internal partners and leadership to continuously improve the customer experience Operate in a focused, repeatable motion designed to work at scale while delivering exceptional, personalized customer experiences Collaborate cross-functionally with Sales, Support, Product, and Finance to drive customer outcomes and support escalation paths What you'll need to thrive (Requirements) 2+ years of Account Management, Customer Success, or retention-focused experience with a track record of driving positive customer outcomes Experience working in high-volume, queue- or case-based environments with adherence to service levels and strong prioritization in real time Comfort navigating high-stakes, complex customer conversations with confidence and professionalism Strong objection handling, negotiation, and influencing skills, especially in live customer conversations Proven ability to operate independently while handling competing priorities in a fast-paced, changing environment Data-driven mindset with the ability to interpret account insights and apply them in real-time decision-making Strong phone presence with excellent communication, presentation, and written skills Self-starter with the ability to quickly assess complex scenarios and drive toward resolution What will help you stand out (Non-essential Skills/Nice to Haves) Experience in account management, customer care, or churn prevention roles Payments or credit card processing knowledge Experience working in SaaS or tech environments Familiarity with Salesforce, Five9, Hex, ChiliPiper, G-Suite, and Slack Hospitality experience AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-DNP The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $80,000—$90,000 USD Zone B $75,000—$85,000 USD Zone C $70,000—$80,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Customer retention
Account management
Consultative selling
Data analysis
Negotiation
Customer communication
Cross-functional collaboration
Direct Apply
Posted 3 days ago
Tlingit Haida Tribal Business Corporation

Operations Manager - Base Operations & Facilities Management

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Compensation$110K - 130K a year

Oversee base operations and facilities programs, ensuring contract compliance, tracking financial performance, and driving continuous improvement. | Requires five to ten years of progressively responsible facilities management, base operations, or government contracting experience; a bachelor's degree is preferred. | At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one. For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska. Together We Grow – One Mission, One Team – With a Commitment to Serve Job Title: Operations Manager - Base Operations and Facilities Management Work Location: Remote Labor Category: Exempt Clearance Level: Secret Travel: Up to 65% Pay Rate: $110,000 - $130,000 About the Role The Operations Manager oversees, coordinates, and manages the day-to-day performance of multiple Base Operations Support (BOS) and facilities management programs. This position serves as a key operational liaison between corporate leadership and Project Managers, ensuring contract compliance, operational excellence, customer satisfaction, financial performance, and successful execution of program objectives. The Operations Manager works closely with Project Managers to drive performance, monitor key metrics, support contract transitions, resolve operational challenges, and implement continuous improvement initiatives across assigned contracts. What You'll Be Doing Provide operational oversight and support for multiple BOS and facilities management contracts. Directly support and mentor Project Managers to ensure successful contract execution. Monitor program performance, contract compliance, staffing levels, and service delivery requirements. Review operational, financial, safety, quality control, and customer satisfaction metrics across assigned programs. Assist Project Managers in resolving operational issues, resource constraints, and performance challenges. Support contract mobilization, phase-in, startup, transition, and phase-out activities. Lead or participate in Program Management Reviews (PMRs), operational reviews, and customer meetings. Ensure contract deliverables, reports, plans, and submittals are completed accurately and submitted on time. Analyze program performance data and develop corrective actions to improve operational effectiveness. Monitor labor utilization, staffing plans, overtime trends, and workforce requirements. Support budget development, forecasting, revenue tracking, and cost-control initiatives. Coordinate with Contracts, Human Resources, Safety, Quality Control, Finance, Supply Chain, and Security personnel to support contract requirements. Conduct site visits and operational assessments to evaluate performance and identify opportunities for improvement. Support customer relationship management and serve as a point of escalation for operational concerns. Assist in proposal development, transition planning, staffing strategies, and business growth initiatives. Ensure compliance with company policies, contract requirements, safety regulations, and applicable federal, state, and local laws. Prepare executive briefings, status reports, performance dashboards, and leadership updates. Perform other duties as assigned. What We're Looking For Bachelor’s degree in business administration, Facilities Management, Engineering, Construction Management, Project Management, or a related field preferred. Equivalent experience may be substituted. Five to ten years of progressively responsible experience in facilities management, BOS operations, program management, or government contracting. Experience managing multiple contracts, small-to-large sites, programs, or operational business units simultaneously. Experience supervising, mentoring, and supporting Project Managers and site leadership teams. Strong knowledge of facilities maintenance, public works, BOS services, asset management, and operational performance management. Experience with government contracts, contract compliance, performance work statements, and customer interface requirements. Demonstrated ability to manage budgets, forecasts, labor utilization, and operational performance metrics. Strong leadership, organizational, analytical, and problem-solving skills. Excellent written, verbal, and presentation communication abilities. Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams, and Outlook. Experience with Power BI, Maximo, CMMS platforms, SharePoint, Smartsheet, or similar operational management systems preferred. Ability to travel as required to support assigned programs and operational reviews. Valid driver's license and ability to meet company driving requirements. Must be able to travel up to 65% Physical Demands & Work Environment Work is primarily performed in an office environment requiring prolonged periods of sitting, standing, walking, and frequent use of a computer, keyboard, telephone, and other standard office equipment. Must be able to occasionally lift and carry office materials and supplies weighing up to 50 pounds. Must possess sufficient visual acuity to review documents, operate a computer, and perform administrative duties. Must be able to communicate effectively in person, by telephone, and electronically. Must be able to work on-call, alternate, and extended shift schedules when necessary to meet mission requirements, including evenings, weekends, and holidays. Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow. Join us and be part of a team where your work matters. Benefits We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws. Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law. Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

Facilities management
Base operations support
Program management
Government contracting
Contract compliance
Budgeting and forecasting
Performance metrics
Power BI
Maximo and CMMS platforms
SharePoint
Direct Apply
Posted 3 days ago
EnergyHub

Launch Program Manager - Contract

EnergyHub•Anywhere•Contract
View Job
Compensation$114K - 135K a year

You would coordinate utility program launches and integrations, manage plans and stakeholder requirements, and improve delivery processes across teams. | The role requires a bachelor’s degree and 6+ years of program management experience, with energy or utilities experience preferred and familiarity with SaaS platforms. | EnergyHub empowers utilities and their customers to create a clean, distributed energy future. Our customers are utilities managing a complex electrical grid, supporting the daily lives of millions of people. Our Implementation Services team is seeking an experienced Program Manager to support the launch of new programs and integrations with our utility clients. This role will facilitate the onboarding of utility customers for thermostat, battery, and EV programs that enable flexibility at all levels of the grid. The Program Manager will work in close partnership with our Client Success, Partner Solutions, Marketing, and Engineering teams. This is an execution-focused engagement for a strong program manager with experience in the energy sector and a proven ability to drive complex, cross-functional launches. Scope of Work Program launch support: Support the implementation and launch of EnergyHub's thermostat, battery, and EV programs with utility clients, delivering program launch content, developing project plans, and coordinating work streams against dedicated launch timelines. Utility platform integrations support: Support the integration of utility client systems to EnergyHub’s platform, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production Client and stakeholder engagement: Lead client calls to gather requirements, guide utility client stakeholders and internal cross-functional teams to ensure the EnergyHub platform is configured and ready to launch on time, and proactively escalate risks when necessary. Pipeline and capacity management: Track and report on the priorities of programs in the launch process, providing visibility into capacity across launch teams between active launches and incoming programs in the sales pipeline. Project planning and documentation: Build, manage, and maintain current project plans used to launch programs, ensuring accuracy and alignment across all involved teams and stakeholders. Process improvement: Identify opportunities to improve existing processes and tools such as project management platforms and communication practices. What You Need 6+ years of program management experience, with a strong track record of leading complex, cross-functional, and initiatives Strong communication and organizational skills, including the ability to independently manage assigned launch projects through completion Experience with project management tools and methodologies A demonstrated ability to collaborate effectively among cross-functional and client stakeholders Experience in the utilities and/or broader energy industry Familiarity with SaaS products and configurable platforms Bachelor's degree in a related field Helpful Skills and Experience Bachelor's degree in a technical field such as engineering or energy CAPM, PMP, or equivalent project management certification Lean / Six Sigma training Understanding of APIs and common data transfer mechanisms (e.g., SFTP, Snowflake) Familiarity with utility systems such as ADMS, DERMS, SCADA, and communication standards such as IEEE 2030.5, OpenADR About EnergyHub EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power. EnergyHub is an Equal Opportunity Employer EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net. Engagement Terms This is an independent contractor engagement with a target duration of 6 months. The selected contractor — whether operating as a sole proprietor, LLC, or other business entity — is responsible for all of their own tax withholdings, insurance, and equipment. This is not an offer of employment and is not eligible for employee benefits; an IRS Form 1099-NEC will be issued for all compensation. The hourly range of this contract engagement is listed below and is determined within a range based on factors including qualifications, location, and experience. Location: Remote Pay Range $55 – $65 USD (Hourly) Notice To Third Party Agencies: EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we

Program management
Cross-functional leadership
Stakeholder engagement
Project planning
Process improvement
Risk management
Requirements discovery
SaaS platforms
Direct Apply
Posted 3 days ago
Sparq

(Contractor) Senior Lead React Native Engineer

Sparq•Anywhere•Contract
View Job
Compensation$150K - 210K a year

You would lead architecture and technical design for a React Native mobile application, oversee engineering practices and code reviews, and guide mobile and backend teams integrating cloud services. | The role requires extensive React Native, TypeScript, and Azure experience, plus mobile security and API standards knowledge, leadership, communication, and AI adoption. | C2C is not available Must be authorized to work in the U.S. without sponsorship A Day in the Life: Lead the overall solution architecture and technical design of a React Native mobile application, ensuring seamless integration with the .NET backend, APIs, and Azure cloud services. Drive architectural decisions and establish development best practices across React Native, TypeScript, iOS, and Android platforms. Design and oversee secure REST APIs using OpenAPI standards, Azure API Management, and Microsoft Entra ID authentication with MSAL. Collaborate with security, IT, and engineering stakeholders to ensure mobile application security, scalability, and alignment with enterprise standards. Lead technical design discussions, conduct code reviews, and provide architectural guidance to engineers throughout the development lifecycle. Evaluate native versus cross-platform solutions through technical validation, including voice capture capabilities and testing on physical iOS and Android devices. Assess enterprise mobile application distribution options and recommend approaches that align with business requirements and IT policies. Provide technical leadership across mobile development, backend integration, authentication, and Azure OpenAI capabilities to support a reliable, scalable solution. What it takes: Consultative approach and problem solving skills to successfully align digital solutions with long-term business goals of the client Hands-on experience using AI tools to enhance daily work, or a strong desire to do so, including a willingness to experiment, learn, and champion AI adoption within your role Claude Certified Developer or Architect highly preferred; possible opportunity to obtain as a Sparq colleague Commitment to understanding and exceeding client expectations Ability to perform project oversight and execution of deliverables Flexibility to adapt within a high-growth organization Ability to lead, mentor and motivate those around them Hunger for continuous learning and professional development Intellectual curiosity to provide creative solutions Full understanding of the software development life cycle Ability to positively impact fellow colleagues through effective leadership, presentations, coaching, etc. Desire to work in a team environment Good interpersonal, written and verbal communication skills Regardless of your specific role, we seek individuals who are excited to explore, adopt, and evangelize AI tools and methodologies. If you have experience in AI or a proven track record of rapidly learning and mentoring others on emerging tech, you’ll fit right in. Equal Employment Opportunity Policy: Sparq is proud to offer equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. We are committed to providing equal employment opportunities and believe in an inclusive workplace. If you require reasonable accommodations to participate in the job application or interview process, please let us know by contacting recruiting@teamsparq.com #LI-REMOTE

React Native
TypeScript
Solution architecture
Azure
REST APIs
OpenAPI
Mobile security
Technical leadership
Direct Apply
Posted 3 days ago
Vista Equity Partners Management

Staff Software Engineer, Enterprise AI & Automation

Vista Equity Partners Management•Anywhere•Full-time
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Compensation$140K - 260K a year

You would build and operate enterprise AI applications and platform services, own releases and production support, collaborate with stakeholders, improve engineering standards, and mentor engineers. | The role requires 10+ years of software engineering experience, deep TypeScript and Node.js expertise, cloud-native delivery, hands-on production generative AI including RAG and answer-quality evaluation, and strong product ownership and communication. | Position Summary Vista Equity Partners is seeking a Staff Software Engineer to join Enterprise AI & Automation, a small,senior team building the production AI applications and shared platform that Vista's own people use to getwork done. Engineers own the full arc, from defining what to build and why to shaping how it's delivered.This individual contributor role, at the Associate Director level and reporting to the Director, AI SolutionsEngineering, takes loosely defined business problems through to working software and adoption, andpartners directly with stakeholders up to senior executives. The team works primarily in TypeScript,Node.js, and React on Azure, using modern AI tooling throughout the development workflow. This role can be fully remote within the US or based in our Austin office. Responsibilities Design, build, and operate AI applications and platform services end to end, from early discovery through production support. Engage business users to identify the real problem, write product requirements and designdocuments, and break work into deliverable pieces. Use modern AI tooling throughout delivery while holding all shipped code to a high bar of review andquality. Lead user testing, rollouts, and go-lives with business owners, managing scope, tradeoffs, status, andadoption directly. Own shipped software, including releases, defects, and ongoing iteration. Raise the technical bar through thoughtful code and design review, written technical decisions, andimproved team practices. Help set engineering patterns and standards and evaluate technology options. Participate in on-call rotation for production applications and platform services. Mentor and level up engineers through everyday project work.The annualized base pay range for this role is expected to be between $140,000 - $260,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant’s skill set. The base pay is just one component of the total compensation package for employees. Other components may include an annual cash bonus and a comprehensive benefits package. Qualifications Technical Skills 10+ years of software engineering experience, or equivalent demonstrated scope. Deep production experience with TypeScript and Node.js, including designing and operating APIs. Track record of owning software in production after launch, including support, defects, and iteration. Cloud-native delivery on a major cloud platform (Azure preferred), including infrastructure as code,CI/CD, identity, and observability. Hands-on experience building generative AI applications in production, including retrieval-augmented generation (RAG) and evaluating and improving answer quality. Established AI-native engineering practice, using AI coding tools well beyond autocomplete to ship production software. Degree in Computer Science or a related field, or equivalent experience. Soft Skills Excellent written and verbal communication, including the judgment to brief senior executives. Product mindset, with experience taking a product or feature set from zero to adoption and understanding the business reasons behind the code. Experience working directly with non-technical stakeholders on requirements, tradeoffs, and rollouts. Collaborative mindset with the ability to lead by influence and mentor engineers. Comfortable with ambiguity, change, and a high degree of autonomy. Company Overview Vista is a preeminent technology investor, specializing in enterprise AI and software, with over $100 billion in AUM. For over 25 years and across every technology cycle, Vista has been pioneering new approaches to software investing, delivering consistent and compelling results at scale. Today, we're applying that expertise to help harness the transformative potential of AI to redefine how work gets done. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on YouTube.

TypeScript and Node.js
API design and production services
React and cloud-native delivery
Observability and production ownership
Generative AI and RAG
Direct Apply
Posted 3 days ago
MetaMask

Senior Software Engineer: Assets

MetaMask•Anywhere•Full-time
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Compensation$150K - 220K a year

You would build and maintain digital asset features and wallet controllers across MetaMask clients, expand token-standard support, and collaborate with product, design, and engineering teams on secure Web3 experiences. | The role requires three years each of mobile and web application development, React or React Native, modern JavaScript or TypeScript, and familiarity with blockchain, Web3, APIs, testing, and web security. | Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. What you'll do As a Senior Software Engineer, you will: Architect, build, and maintain features related to digital assets across MetaMask Clients, including ERC-20 tokens, NFTs, Token Lists, and Token Detail Pages Develop and support core wallet controllers that manage asset state and data throughout the MetaMask ecosystem Expand asset support to include emerging standards such as Real World Assets (RWAs) Help create intuitive, efficient, and secure Web3 interactions that delight users Collaborate with product managers, designers, and other engineers to deliver high-quality features Participate in code reviews and help maintain high code quality standards Requirements: 3+ years working with mobile-based technologies 3+ years building websites and/or applications Experience with React and React Native Strong knowledge of modern Javascript (ES6/TypeScript/etc.) Familiarity with blockchain fundamentals and Web3 integration Working knowledge of cross platform/browser compatibility Experience working with APIs and middleware services Experience working in an agile development team Experience developing applications with clean code practices, testing, and adherence to coding standards Understanding of web-based security considerations Bonus Points: Experience with token standards (ERC-20, ERC-721, ERC-1155, RWAs) and token list management Experience with DeFi protocols, token swaps, or fiat on/off ramps Knowledge of financial products in the digital space Interest in blockchain technologies and Web3 Basic understanding of cryptography principles Experience working in distributed teams Previous experience working in Web3 Familiarity with the Web3 wallet ecosystem Experience with performance optimization Other skills to demonstrate: Good verbal and written communication in English Teamwork, flexibility, and organization Eagerness to learn and grow your technical skills Ability to balance technical quality with business needs and user experience Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $1—$1 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

React and React Native
JavaScript and TypeScript
API integration and middleware
Mobile and web development
Application testing and web security
Blockchain and Web3 fundamentals
Direct Apply
Posted 3 days ago
Endava

Project Manager- Agile

Endava•Anywhere•Full-time
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Compensation$105K - 145K a year

Lead technical project delivery for predictive modeling and SaaS initiatives, managing budgets, schedules, risks, vendors, governance, and stakeholder reporting while serving as Scrum Master for both teams. | Requires six or more years of IT project management, hands-on budget management, at least three years as a Scrum Master, relevant AI/ML or analytics delivery experience, familiarity with specified tools, and PMP and Scrum certifications. | Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description We are looking for a seasoned technical Project Manager and Scrum Master to lead end-to-end delivery of two strategic initiatives: SpendIQ, our AI-powered Supplier Spend Intelligence platform, and a Machine Learning predictive model implementation for People Services. The role owns delivery, tracking, reporting and financial governance for both projects. It works closely with business PMs, product owners, development leads and executive sponsors. This is a dual role. As Project Manager, you will own scope, schedule, budget, risk and stakeholder reporting. As Scrum Master, you will facilitate the agile delivery teams, run Scrum ceremonies, remove impediments, and keep sprint execution visible and predictable. Hands-on experience with project budgets and financial management is required. SpendIQ – Supplier Spend Intelligence (~50%) The MVP for SpendIQ is live with Finance and Procurement users and we're current planning a second Phase. The PM will drive Phase 2 delivery, including Contract Intelligence Agent enhancements, dashboards and conversational analytics, data pipeline and accuracy improvements, and production stability. The PM will also support adoption, training and value realization tracking against the program's savings targets. The work spans IT, Finance, Accounting, Procurement and Data & Analytics, and is overseen by a formal Steering Committee. Sourcing & Selection – Predictive Modeling (~50%) Serve as the technical PM for the Sourcing & Selection implementation through its 2027 milestones. Responsibilities include vendor engagement, engagement with internal technology groups including data science, data architects, and HRIS teams, project planning, SSO and integration coordination, and IT tracking, in partnership with the business PM under an agreed RACI. Key Responsibilities Project leadership: Own end-to-end technical delivery of SpendIQ Phase 2 and Sourcing & Selection. Project Management Execution and cadence: Set up and enforce a consistent execution cadence with development leadership, including release readiness and staging/deployment checklists. Stakeholder engagement: Partner with business leads, the business PM, product owners and executive sponsors. Prepare Steering Committee materials and keep cross-functional teams aligned. Role clarity: Maintain the RACI between the technical Project Manager and business Project Manager to avoid duplicate ownership. Project budget and financial management: Own the budgets for both projects end to end. That includes building and maintaining budget and forecast trackers on the standard template, reconciling actuals against forecast, managing the monthly forecast cadence ahead of actuals posting, tracking CapEx/OpEx allocations and vendor/SOW spend, and preparing Project Change Requests (PCRs) for scope or budget variances. Partner with Finance on submissions and clearly explain variances to leadership. Schedule management: Build and maintain integrated project plans, including data ingestion, pipeline readiness, release and go-live timelines. Vendor and Technology coordination: Manage vendor and internal technology implementation partner deliverables against SOW commitments. Governance and intake: Coordinate required reviews (e.g., AI intake, Cybersecurity, ARB, SSO/access) and maintain audit readiness. Adoption and value: Support UAT, training, onboarding and value tracking with Finance and Procurement users. Risk and issue management: Maintain RAID logs, escalate early and drive mitigation plans. Reporting: Produce accurate weekly status reports and dashboards (overall status, accomplishments, next steps, risks and milestones). Documentation: Maintain project documentation in SharePoint and JIRA. Scrum Master Agile ceremonies: Facilitate sprint planning, daily stand-ups, sprint reviews/demos and retrospectives for the SpendIQ and Sourcing & Selection delivery teams. Backlog management: Partner with product owners to keep backlogs prioritized and refined, with clear user stories, acceptance criteria and definition of done. Sprint tracking: Ensure all work is tracked in JIRA. Maintain sprint boards, velocity, burndown and release metrics to support accurate forecasting and status reporting. Impediment removal: Identify and remove blockers, manage cross-team dependencies, and escalate when needed. Team coaching: Coach team members on agile practices and balance agile rigor with practical tracking and reporting needs, without adding unnecessary overhead. Continuous improvement: Turn retrospective outcomes into concrete process improvements. Qualifications 6+ years of IT project management experience, ideally with financial, procurement or ERP systems and enterprise SaaS implementations. Experience delivering AI, ML, analytics or data platform projects (e.g., data pipelines, BigQuery/GCP, agent or prompt accuracy testing). Experience implementing SaaS platforms, including vendor management, SSO/identity integration and release management. Solid understanding of procurement, sourcing, and accounting processes. Experience with ServiceNow, JIRA/Confluence, Apptio/TargetProcess, Oracle EBS/Cloud and Coupa. Proven project budget and financial management experience, including building and managing project budgets, forecasting against actuals, CapEx/OpEx tracking, vendor/SOW spend management, and Project Change Requests (PCRs). 3+ years as a Scrum Master on agile delivery teams, facilitating ceremonies, managing backlogs and tracking sprints in JIRA. Proven track record of performing both Project Manager and Scrum Master responsibilities at the same time across multiple projects. Excellent written and verbal communication, including executive-level status reporting. Proven ability to build stakeholder relationships and manage expectations. Product experience and Phenom experience are a plus. PMP certification required or strongly preferred. A Scrum certification (CSM, PSM or SAFe SSM) is required or strongly preferred. Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; Health: Global internal wellbeing programme, access to wellbeing apps; Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements Participation in both internal meetings and external meetings via video calls, as necessary. Ability to go into corporate or client offices to work onsite, as necessary. Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. Ability to bend, kneel, crouch, and reach overhead, as necessary. Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options Flexible Spending Accounts (Medical, Transit, and Dependent Care) Employer Paid Life Insurance and AD&D Coverages Health Savings account paired with our low-cost High Deductible Medical Plan 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Program and stakeholder management
Operational analytics and reporting
Risk and initiative coordination
Knowledge management
Process improvement
Direct Apply
Posted 3 days ago
RT

SCDC Program Manager Master

RIZEUP TECHNOLOGY TRAINING LLC•Anywhere•Full-time
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Compensation$146K - 166K a year

Oversee the GRID modernization program by coordinating agency staff and vendors, developing requirements and documentation, and managing delivery, risks, and schedules. | Requires a postgraduate degree or equivalent, 15 years managing complex programs or projects, PMP certification, and experience with requirements, SOWs, vendors, data systems, and project delivery. | Benefits: Opportunity for advancement Training & development Wellness resources SPECIFIC DUTIES n Lead regular meetings with SCDC staff and all vendors to communicate project status, discuss challenges, and support agency decision‑making. n Help develop the requirements for the needs‑assessment contract, documenting system objectives, known gaps, and technical expectations. n Assist in evaluating needs‑assessment bids, reviewing vendor qualifications, proposed methodologies, and alignment with project goals. n Manage the needs‑assessment phase by overseeing and coordinating with the selected needs-assessment vendor and the Commission's current GRID vendor to clarify roles, responsibilities, deliverables, timelines, and outcomes. n Serve as the primary communication liaison among SCDC staff, the needs‑assessment vendor, and the existing vendor to ensure smooth information flow and timely issue resolution. n Work with SCDC staff and the needs‑assessment vendor to define the functional and technical requirements for the system GNI based on assessment findings and internal expertise. n Assist in drafting the Statement of Work (SOW) for the GNI, ensuring that requirements are translated into clear, actionable, and verifiable contract language. n Provide program‑level oversight for the entire GRID modernization effort, ensuring alignment with scope, schedule, and agency priorities throughout both the assessment and rebuild phases. n Develop and maintain key program documentation, including project plans, requirement logs, decision records, risk registers, milestone tracking, and meeting summaries. n Monitor vendor performance during both assessment and rebuild phases, ensuring deliverables meet quality standards, managing risks, and escalating issues as needed, while applying PMP‑level program‑management practices to keep the project on track. REQUIRED SKILLS AND EXPERIENCE n Graduate degree or equivalent experience in a relevant field such as public administration, project management, information systems, data science, public health, or criminal justice. n At least 15 years of experience managing complex programs or projects, preferably involving IT systems, data systems, or system modernization/rebuild efforts. n Project Management experience, including planning, execution, and delivery of projects within scope, timeline, and budget. n PMP certification required, demonstrating mastery of project management methodologies, lifecycle planning, risk management, and stakeholder engagement. n Demonstrated experience developing Statements of Work, requirements documents, or technical specifications for IT/data system upgrades, rebuilds, or related modernization projects. n Experience overseeing and coordinating vendors, including evaluating proposals, monitoring performance, managing deliverables, and handling multi‑vendor environments. n Familiarity with data systems and system architecture concepts, with an understanding of how systems ingest, process, validate, store, and output data for analytical use. (Hands‑on development experience is not required.) n Proven ability to lead cross‑functional teams, including internal staff, external evaluators, and technical vendors, while maintaining alignment across stakeholders. n Strong communication and documentation skills, including the ability to synthesize technical information, produce clear written materials, and present updates to both technical and non‑technical audiences. n Experience managing program timelines, risks, and dependencies, particularly across multi‑phase initiatives such as assessments followed by system rebuilds. Flexible work from home options available.

Program management
Cross-functional leadership
Technical documentation
Stakeholder engagement
Risk and timeline management
Requirements development
Direct Apply
Posted 3 days ago
Affirm

Senior Software Engineer, Backend (ML Training and Serving)

Affirm•Anywhere•Full-time
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Compensation$173K - 233K a year

Lead and operate machine-learning infrastructure, set technical standards, maintain availability, mentor engineers, and deliver quarterly engineering goals with cross-functional teams. | Requires 4+ years developing backend systems in Python or Kotlin, distributed-systems experience, AWS, MySQL, Kubernetes, a bachelor’s degree, and strong communication and technical leadership. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the team Machine Learning is central to how Affirm delivers on its mission, powering decisions across underwriting, fraud, servicing, and personalization. We are seeking a Senior Software Engineer to join our ML Training & Serving engineering team, the team that builds and operates the critical infrastructure that enables models to be trained and served across Affirm. This role sits at the intersection of distributed systems, ML infrastructure, and platform engineering. We value engineers who listen closely, invite feedback, and work effectively across organizational boundaries, while maintaining a high bar for ownership, technical judgment, and execution. Strong candidates care about building reliable shared platforms, improving developer velocity, and creating durable systems that enable teams across the company to move faster with confidence. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. · This position requires either equivalent practical experience or a Bachelor’s degree in a related field. · Experience training and deploying models for production is a nice to have. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $225,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Distributed systems
API development and design
Backend engineering
System architecture
Observability and reliability
Technical leadership and mentorship
Direct Apply
Posted 3 days ago
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