Affirm

Own the telemetry pipeline architecture, set the Observability team's technical strategy, mentor engineers, and collaborate across teams to improve reliability and performance. | Requires 8+ years building backend systems at scale with Python or Kotlin, extensive distributed-systems, cloud-infrastructure, and high-volume telemetry experience, plus a bachelor's degree. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Observability team builds the platform every Affirm engineer relies on to understand the behavior and performance of our systems. Our platform ingests 200+ TB/day of metrics, logs, and traces from hundreds of services across 80+ Kubernetes clusters, and when a user's checkout fails, our data is how engineers find out why. Over the next year, we’re moving to wide events, with one context-rich event per request, improving the signal-to-noise ratio to make debugging faster. We’re also introducing log sampling and building observability best practices into agentic development and code review, so that AI-assisted code is well instrumented by default. We’re looking for a Staff Software Engineer to be the technical lead for Observability. You’ll spend most of your time hands-on while defining the roadmap, driving cross-functional projects, mentoring a team of six engineers, and partnering closely with infrastructure and product teams. What You'll Do · You will own the architecture of Affirm’s telemetry pipeline, balancing reliability, query performance, and cost at 200+ TB/day. · You will design log sampling strategies that significantly reduce volume and cost without losing the signal engineers need during incidents. · You will shape how observability fits into agentic development, so that AI coding agents and code review catch instrumentation gaps before code ships. · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Flink and Kubernetes. · You have built or operated high-volume telemetry systems (metrics, logs, and/or traces) using technologies like OpenTelemetry, Kafka, and Terraform. · You have a well-informed point of view on modern observability practices such as structured and wide events, sampling, cardinality management, and SLOs. · You have driven adoption of a platform standard across many engineering teams, through both tooling and engagement. · You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. · You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work. · Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. · This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $230,000 - $290,000 USA base pay range (all other U.S. states): $204,000 - $264,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Lead account-management strategy and teams for platform partners, driving retention, growth, product adoption, and scalable partnership operations. | Requires 12+ years in commercial leadership such as account management, partnerships, customer success, or business development, plus enterprise relationship and cross-functional strategy experience. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Revenue Team The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About The Role Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success. What You’ll Do • Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships. • Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals • Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio • Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value • Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities • Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution • Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics • Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience • Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale What We Look For • You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations. • 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles • Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments • Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy • Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships • Strong business judgment and analytical thinking, with experience solving complex, undefined problems and making decisions with long-term impact • Exceptional communication and relationship-building skills, including experience engaging with executives, negotiating priorities, and influencing without direct authority • Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred Pay Grade - O Equity Grade - 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $330,000 - $420,000 USA On Target Earnings (all other U.S. states) per year: $292,500 - $382,500 Please note that visa sponsorship is not available for this position. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You would define and roll out workload safety standards across an Amazon EKS fleet while improving Kubernetes reliability and efficiency and guiding the roadmap with operational and cost metrics. | The role requires 5+ years operating Kubernetes in production at scale, deep knowledge of workload management and policy-as-code, Go or Python proficiency, incident debugging and leadership experience, plus a bachelor’s degree or equivalent. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis. Affirm runs its workloads on more than 85 Amazon EKS clusters, and the number is growing. The Workload Safety team creates one set of standards for how workloads are configured and run, so Affirm can grow globally and still meet its availability and latency SLOs. The team identifies the industry best practices Affirm needs, drives their adoption across every engineering team on EKS, and enforces them through policy and automation so new workloads comply by default. As a senior engineer on the team, you will help set its roadmap, decide which standards matter most, and build a repeatable way to take each standard from research to enforcement across the fleet. What you’ll do Define and evolve workload safety standards for Affirm's EKS fleet, such as CPU and memory settings, workload isolation and placement, tolerance for disruption, graceful termination to name a few Own each standard end to end: research and prototyping, white-glove onboarding for early adopters, self-service guidance for everyone else, and automation and policy guardrails that keep every workload compliant from day one Lead cross-team initiatives from design through fleet-wide rollout, mentor other engineers, and set a high bar for design, code review, and operational readiness Isolate workloads by criticality and resource profile so one misbehaving workload cannot degrade critical paths such as checkout Fix stuck workloads and node lifecycle problems, such as pods that ignore termination signals, pod disruption budgets that block node cycling, and Karpenter timeouts that prevent bin packing and the removal of excess capacity Determine the safe operating limits of each cluster (pod count, node count, API server request volume), keep clusters within them, and develop control plane scaling patterns for bursty workloads such as scheduled batch jobs and large deployments Analyze workload resource profiles across the fleet (CPU, memory, disk, network) to guide EC2 instance type strategy, and automate that analysis as workloads change Measure each standard's impact on availability, latency, risk, and cost, and use the results to prioritize the roadmap Participate in on-call for Kubernetes runtime issues across the fleet, and turn recurring failure patterns into roadmap items Work closely with the teams that run services, batch jobs, and ML workloads on EKS, and with the deployment, capacity, and SRE teams Keep up with new best practices from the Kubernetes community and adapt them to Affirm's needs What we look for 5+ years of experience running Kubernetes in production at scale, ideally Amazon EKS across many clusters Deep understanding of Kubernetes resource management and scheduling: requests and limits, OOM and CPU throttling behavior, affinity and anti-affinity, taints and tolerations, and topology spread constraints Solid grasp of the pod lifecycle and disruption management, including graceful termination, pod disruption budgets, and node draining Experience enforcing configuration standards through admission control and policy-as-code (for example, OPA Gatekeeper or Kyverno) Proficiency in Go or Python, including building production infrastructure software such as Kubernetes controllers, operators, or admission webhooks Strong production debugging skills and a demonstrated ability to turn recurring incidents into systemic fixes Track record of leading technical initiatives across multiple teams, driving adoption of shared standards, and mentoring other engineers Experience quantifying the impact of infrastructure changes on availability, latency, and cost Strong written communication, including standards and guidance that teams can adopt on their own This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195000 - $255000 USA base pay range (all other U.S. states) per year: $173000 - $233000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Own platform and ISV channel strategy and execute measurable merchant acquisition and activation campaigns with internal teams and partners. | Requires 6+ years in integrated, channel, growth, lifecycle, demand generation, or product marketing, with hands-on campaign execution, commercial performance measurement, and cross-functional project management. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. Within the Revenue organization, Platform Growth Marketing acquires merchants through platforms and partners. We work with PSPs and ISVs to build joint go-to-market programs, activate partner ecosystems, and drive measurable pipeline, GMV, and revenue. As our partner portfolio grows, we’re building reusable programs, assets, and measurement that help multiple partners go to market at once. The team works closely with Partnerships, Sales, Product Marketing, Brand, Legal, and Revenue Intelligence. About The Role We’re looking for a Platform Marketing Lead to develop and execute merchant acquisition and activation programs through Affirm’s platform and ISV channels. You’ll identify the right marketing channels for each opportunity, build integrated campaigns, and use performance data to improve results. You’ll work directly with platform partners and cross-functional Affirm teams to turn merchant insights and business goals into programs that drive acquisition, launch, activation, pipeline, GMV, and revenue. This is a hands-on role. You’ll move between channel strategy, campaign development, partner collaboration, asset creation, execution, and measurement. Experience with platform or partner GTM is helpful, but we’re primarily looking for a strong marketer who can learn a new ecosystem quickly. What Success Looks Like • Launch integrated merchant acquisition and activation programs through priority platforms and ISVs. • Select the right channel mix based on the audience, objective, funnel stage, and available evidence. • Connect campaign activity to merchant acquisition, launch, activation, pipeline, GMV, or revenue. • Identify where performance is breaking down and recommend what to continue, change, or stop. • Build messaging, campaign briefs, content, partner assets, and measurement plans. • Develop strong working relationships with platform partners and internal teams. • Turn successful campaigns into reusable playbooks, templates, and channel practices. What You'll Do • Own channel strategy and execution for a defined set of platform marketing programs. • Develop integrated campaigns across owned, partner, lifecycle, events, sales-assisted, and paid channels as relevant. • Build campaign briefs, content, partner toolkits, presentations, and performance recaps. • Work with Partnerships, Sales, Product Marketing, Brand, Legal, and Revenue Intelligence to move programs from idea to launch. • Define campaign objectives, funnel stages, KPIs, attribution assumptions, and reporting requirements. • Analyze performance and recommend where to invest, optimize, test, or stop. • Learn the business models, audiences, and operating styles of different platform partners. • Manage multiple programs while making clear priority and capacity tradeoffs. What We Look For • 6+ years of experience in integrated, channel, growth, lifecycle, demand generation, or product marketing. • Experience selecting and managing multiple marketing channels against a defined business objective. • A track record of measuring acquisition, conversion, activation, pipeline, revenue, or comparable commercial outcomes. • Strong analytical judgment, including the ability to make decisions when attribution or performance data is incomplete. • Hands-on experience building campaign briefs, messaging, content, presentations, or performance reports. • Strong project management across multiple concurrent workstreams. • Ability to learn new products, audiences, and business models quickly. • Clear recommendations, personal ownership, and willingness to handle execution details. • Strong cross-functional communication and stakeholder management. Pay Grade - I Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $165,000 USA base pay range (all other U.S. states) per year: $101,000 - $151,000 Please note that visa sponsorship is not available for this position. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You would lead delivery of team goals and reliable backend systems, address system health and on-call needs, improve engineering practices, and mentor teammates while collaborating across functions. | The role requires at least four years designing and launching scalable backend systems, Python or Kotlin, and distributed-systems experience, with AWS, MySQL, and Kubernetes among the listed technologies. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Identity Engineering owns the systems responsible for onboarding all consumers and managing their authentication and verification journeys across Affirm’s product surfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems on the critical paths for all of our products What you'll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What we look for You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Set mobile infrastructure strategy, improve shared tooling and operational reliability, and guide technical execution and team development. | Requires 7+ years developing and architecting mobile apps, including 4+ years with React Native, plus Expo, native module, testing, observability, and technical leadership experience. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. App Infrastructure is the team behind Affirm's shared mobile app infrastructure — the platform every other mobile feature team builds on. We own the app’s shared components: design system, networking, observability, experimentation, CI/CD, app releases, developer tooling, availability/stability, and more. We care about ownership: shipping tools and runbooks other teams actually adopt, writing specs before building, and being the go to experts for the mobile tech stack . We're small, technical, and highly collaborative. What You'll Do • You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. • You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. • You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. • You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. • You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. • You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For • You have 7+ years of experience of developing and architecting mobile applications; 4+ using React Native • You are proficient in working with Javascript/Typescript. • You have hands-on experience with React Native and Expo, and have authored or migrated native modules and components. • You have experience with complex state management in a React app. Proficiency with Redux Toolkit is bonus • You have performed React Native SDK major updates, and you can debug across the JS↔native boundary under the New Architecture. • You stay up-to-date on native OS releases and can anticipate how they land in a React Native app • You have experience with mobile testing and observability tooling — E2E frameworks like Maestro/Appium, crash reporting Sentry/Crashlytics, and experimentation/feature-flagging platforms like Statsig/LaunchDarkly — and enjoy building tooling other teams actually adopt. • You are proficient and up to date on AI-assisted development — Claude Code or comparable agentic tooling — and apply judgment about where agents help, where they need guardrails, and how to keep the quality bar high. • You have a proven track record of driving a team to execute large projects • You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. • You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work. • Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers. • You have strong verbal and written communication skills that support effective collaboration with our global engineering team. • This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $230,000 - $290,000 USA Sapphire base pay range (all other U.S. states): $204,00 - $264,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You would develop revenue analytics, dashboards, and experiments while standardizing analytics infrastructure and advising on go-to-market decisions. | The role requires 5+ years in an analytics-focused position, strong SQL and visualization skills, practical use of AI tools, and clear communication of insights. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team  The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role We’re looking for intelligent, driven professionals to join our Revenue Analytics team. This team is responsible for comprehensive analyses, reporting, and data solutions to support and grow our Revenue segments. The ideal candidate will have strong analytical and problem solving skills, the ability to craft comprehensive narratives for both internal and external stakeholders, and produce tools and solutions to scale data usage with Revenue. In addition to analytical rigor, the ideal candidate has strong interpersonal skills to work proactively within the organization and with clients to drive forward recommendations. What You’ll Do Optimize decisions and execution with analyses, and communicate to internal and external partners * Be a strategic partner with our Client Success and Marketplace Teams as the data SME for respective Revenue segments and merchants for their point-of-sale and Marketplace business * Create business cases, insights, and dashboards as well as handle experiments to engage Affirm’s external merchant base; demonstrating Affirm’s value proposition and product performance * Create internal analyses to assess Revenue performance, drive recommendations, and inform critical decisions; using insights to serve segment strategy and execution Scale impact * Standardize common use cases, provide the analytics infrastructure, and automate analyses and dashboards to scale decisions and execution within Revenue and with top external merchants Own comprehensive analytics solution * Define KPIs, performance benchmarks, and methodologies, including identifying and working with unstructured and structured data sources (in-house and third-party) to enable solutions and generate actionable insights * Provide project and analytics guidance to a cross-functional team, acting as the analytics point of contact  * Propose, monitor, and contextualize experiment design and execution to drive optimizations of Affirm’s GTM efforts, empirically quantify the value of Affirm to our prospective merchants, and upsell enhanced offers to existing merchants   What We Look For * 5+ years of experience in an analytically-driven role (consulting, finance, analytics, etc.)  * Strong working knowledge of SQL, data visualization tools (e.g. Sigma, Looker, Tableau). Understanding or a demonstrated aptitude to learn Python is a plus * Demonstrated aptitude in leveraging AI tools for analytics (Cursor, Claude Code, etc.) * Exceptional problem-solving skills, including ability to operate in ambiguity and establishing analytical frameworks to apply to business problems * Ability to create structure in ambiguous situations, such as aligning stakeholders, or choosing the most impactful data to drive decisions * Ability to communicate effectively, and craft compelling narratives to influence business and technical stakeholders across all levels of the organization, internally and externally * Strong organization and execution skills, including ability to operate independently and drive multiple strategic initiatives simultaneously to drive business goals * Prior track record in building successful cross-functional relationships with partners internally and externally * Self-starter and a track record of successfully driving projects from end to end (from building strategy to implementation) * Passion and drive to disrupt both the retail and lending industry for the better  * Enough laziness to find a faster way to do your least favorite tasks * Humility and a team player - you go out of your way to help teammates Nice to Have * Knowledge of the FinTech or Payments industry * Prior experience performing data analytics for marketplace platforms * Demonstrated aptitude in AI tools for analytics (Cursor, Claude Code, etc.) Pay Grade - M Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000 USA base pay range (all other U.S. states) per year: $164,000 - $224,000 #LI-Remote  Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: * Health coverage at no cost: We cover 100% of premiums for employees and their dependents. * Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. * Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. * Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice [https://www.affirm.com/global-candidate-privacy-notice] and consent to the use of your personal information as described.

You will independently validate credit and fraud models, build automated performance monitoring, and partner with stakeholders to address compliance and audit issues. | You need 7+ years in quantitative analytics, credit, or fraud modeling, expert Python and SQL skills, and strong knowledge of the consumer credit lifecycle. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We’re looking for an intelligent, driven professional to join our Bank Model Risk Management (MRM) team. This team seeks to establish, maintain and oversee an effective MRM framework to identify, quantify, monitor, mitigate and report on model risk. You will have an outstanding opportunity to work cross-functionally to develop a profound understanding of models that drive critical business decisions, and add value to the Bank by mitigating risks due to ineffective model design or model misuse.  WHAT YOU'LL DO * Full-Stack Model Validation: Conduct rigorous, independent validations of sophisticated credit/fraud models—including machine learning and traditional statistical models—focusing on conceptual soundness, data integrity, and performance stability. * Advanced Quantitative Monitoring: Develop automated, independent monitoring suites in Python to track KRI/KPI drift, population stability (PSI), and feature importance shifts in real-time. * Remediation & Technical Advisory: Partner with 1st-line Model Developers to drive the remediation of validation findings, ensuring models and strategies are not only compliant but mathematically robust. * Audit & Regulatory Liaison: Partner with Internal Audit, Internal Controls, and Compliance to facilitate the timely resolution of audit and regulatory requests. * Affirm Bank: Work for the internal Bank team to support the build out of the Bank Model Risk Management function. Support the model validation requirements for Bank owned models. WHAT WE LOOK FOR * 7+ years of professional experience in a highly technical capacity, such as Credit/Fraud/Financial Risk Modeling, Model Validation, or Quantitative Analytics * Deep understanding of the consumer credit lifecycle and/or fraud detection. * Technical familiarity with loss forecasting/fraud prediction, and stress-testing frameworks. * Expert-level proficiency in Python (specifically pandas, scikit-learn, statsmodels) for replicative modeling and backtesting. * Mastery of SQL for wrangling large-scale, distributed datasets and performing complex data lineage audits. * A natural problem-solver with a meticulous eye for detail, a deep curiosity for how strategies perform, and sharp critical-thinking skills. * Exceptional interpersonal and communication skills, with a proven ability to translate complex technical ideas for any audience. Base Pay Grade - O Equity Grade -  USA 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $220,000 - $280,000 USA base pay range (all other U.S. states): $195,000 - $255,000 Please note that visa sponsorship is not available for this position.   #LI-Remote   Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: * Health coverage at no cost: We cover 100% of premiums for employees and their dependents. * Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. * Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. * Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice [https://www.affirm.com/global-candidate-privacy-notice] and consent to the use of your personal information as described.

Own fraud performance for deposit products by building data models and monitoring frameworks, and optimizing fraud strategies, policies, and decision rules. | Requires 7+ years of analytics experience, fluency in SQL and Python, and strong communication and collaboration skills. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Fraud team at Affirm Bank works cross-functionally with Machine Learning, Product, Engineering, Operations to combat fraudulent activities to foster a safe platform. This role requires abundant cross-functional partnership. This individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud processes as well as our Application flow. Additionally, this role will work closely with the Product and Engineering teams to improve our Fraud solution. Come join us in our mission to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience. What You'll Do This role will take charge of owning fraud performance for depository products, including monitoring fraud losses, approval rates, false positives, customer friction, and other key risk metrics Data Pipeline, Analytics & Monitoring Build and maintain scalable data models and transformation pipelines, using tools (such as DBT) to standardize depository product, transaction, customer, fraud, and operational data. Define trusted fraud performance metrics and analytical datasets, including fraud loss rates, approval and decline rates, false-positive rates, customer friction, and operational efficiency. Develop recurring dashboards, scorecards, and monitoring frameworks to provide clear visibility into fraud performance, portfolio health, and emerging risks. Conduct deep-dive analyses to diagnose fraud losses, control gaps, false positives, portfolio shifts, and unexpected performance changes, translating findings into actionable recommendations. Fraud Strategy Building & Optimization Develop and optimize fraud rules, policies, thresholds, models, and decision strategies that balance loss prevention, customer experience, operational capacity, and product growth. Evaluate new data sources and signals to improve detection of identity risk, account takeover, device risk, transaction risk, and other fraud typologies relevant to depository products. Lead testing and performance measurement of fraud strategy changes, including rule launches, model updates, policy changes, and new product controls, with clear pre- and post-implementation evaluation. Partner cross-functionally with Product, Engineering, Machine Learning, Data Engineering, Fraud Operations, and Risk to improve fraud strategies, strengthen operational feedback loops, and support new product launches. What We Look For EXPERIENCE - 7+ years’ of Analytics experience PRODUCT KNOWLEDGE - Passion to understand how Affirm product works and a curious mindset to help change and make it more effective TECHNICAL SKILLS - Fluent in SQL and Python PEOPLE SKILLS - A team player with ability to collaborate and influence across many different teams in the organization COMMUNICATION - Ability to communicate findings and recommendations clearly to both technical and non-technical audiences EXECUTION - Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity MULTI-TASKING - Strong time management skills and the ability to manage multiple projects and priorities RISK KNOWLEDGE - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with fraud strategy development We also encourage you to read our Chief Risk Officer’s views on what makes Credit Risk Managers influential and on a Modern Risk Management System. Base Pay Grade - M Equity Grade - USA 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $185,000 - $245,000 USA base pay range (all other U.S. states): $164,000 - $224,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You would prioritize analytics work and use experimentation and analysis to shape growth and investment decisions, translating findings into narratives for leadership. | The role requires at least six years in cross-functional analytics, consumer lending or credit economics experience, SQL, Python, experimental design, and a quantitatively rigorous bachelor's degree. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently. The POS Analytics team helps Affirm make its most important growth and investment decisions. We identify opportunities to expand the reach of Affirm’s products, optimize the consumer and merchant experience, and direct resources toward the highest-value opportunities. We own analytics end to end—from goal setting and performance tracking to opportunity sizing, rigorous decision support, and experiment design and measurement. We translate insights into actions that help Affirm grow efficiently and sustainably. The POS Analytics team is looking for an Analytics Lead, Full Stack to support our next phase of growth with major platform partners. In this role, you will drive the growth strategy for these partnerships, identify and size growth opportunities, shape product and investment decisions, and measure the impact of key initiatives. You will work closely with our Strategic Partnerships, Product, Finance, Engineering, and Pricing teams. You should combine exceptional problem-solving and analytical skills with a general manager mindset, strong cross-functional leadership, and deep knowledge of the lending and/or payments space.   What you’ll do * Own and prioritize the analytics portfolio for a significant product or business area, operating with a business owner mindset to define success, identify investment opportunities, recommend actions, and measure impact across customer experience, growth, risk, and profitability. * Lead complex analyses that balance growth, credit performance, customer experience, and unit economics. * Translate analytical findings into clear and compelling narratives and business cases that help leadership make informed decisions. * Tackle ambiguous problems by identifying the core hypotheses and designing actionable experiments to validate product-market fit and economic viability. * Lead through influence across Product, Engineering, Finance, and Revenue, building alignment around important decisions without formal authority. * Build scalable data models, metrics, dashboards, and AI-assisted analytical workflows that improve access to trusted insights while maintaining rigorous validation, reproducibility, and data governance. * Raise the impact of the analytics organization by mentoring analysts and developing reusable analytical practices and tools. What we look for * A General Manager mindset, strong product and credit risk judgment, and a track record of proactively identifying high-impact opportunities. * Strong understanding of the consumer lending and credit industry, including lending economics, portfolio performance, and credit metrics.  The strongest candidates will bring experience across both risk and product and understand the tradeoffs among growth, credit performance, customer experience, and profitability. * The ability to perform complex analyses and translate the results into clear, actionable business recommendations. * Exceptional communication and influencing skills across technical and non-technical audiences, including senior leaders. * 6 or more years of experience in a cross-functional analytical role, with demonstrated impact on significant product, risk, or business decisions. * Advanced SQL and Python skills, including statistical analysis, experimental design, and practical experience with A/B testing. * Demonstrated curiosity and a growth mindset, with hands-on experience using AI-powered tools such as Cursor, Claude, or similar assistants to accelerate analysis, automate workflows, enhance problem-solving, and advocate for AI adoption across analytical workflows. * The ability to independently prioritize a roadmap, manage multiple workstreams, and mentor other analysts. * A bachelor’s degree in a quantitatively rigorous field—or equivalent practical experience. An advanced degree is a plus. Pay Grade - M Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000 USA base pay range (all other U.S. states) per year: $164,000 - $224,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: * Health coverage at no cost: We cover 100% of premiums for employees and their dependents. * Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. * Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. * Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice [https://www.affirm.com/global-candidate-privacy-notice] and consent to the use of your personal information as described.

Set technical strategy for consumer marketplace and search experiences, lead cross-team initiatives, shape platform architecture, and mentor engineers while delivering reliable customer-facing features. | Requires 10+ years of full-stack experience, backend architectural improvements, cross-organizational project leadership, technical strategy, mentoring or management, strong communication, and a related degree or equivalent experience. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is looking for a Senior Staff Software Engineer to take on a critical role in defining and leading technical excellence across core consumer experiences at Affirm, starting with Marketplace and Search. You’ll collaborate with engineering leaders, create and implement technical strategy across full-stack teams, and coordinate closely with stakeholders to build scalable, reliable, and high-performing solutions. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. This role requires a high level of technical ability, leadership and project management skills, strong cross-functional communication, and a customer-first mindset. You will be responsible for building and developing the technical strategy to unlock large-scale product features, building trust and accountability, and upholding technical excellence for our Marketplace domain within our engineering org. The Marketplace domain is the main pillar of our core consumer strategy, driving the user journey across the Affirm ecosystem on iOS, Android, and Web platforms. The teams span across multiple products and areas to engage and provide value to our customers, starting with the initial landing page and Search, which expands into the various product offers and journeys a user can embark on with Affirm. What You'll Do • Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Marketplace, Search, Ads Platform, and App Experiences • Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results across all consumer facing experiences • Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency • Guide and deliver critical user experiences that deliver customer value quickly and reliably • Design, implement, and extend core platform components and functionality to enable new products and features to be built • Architect and contribute to decisions on the right platform, tools, and technologies to support consistency and reliability • Mentor and lead – Guide a strong group of engineers by championing best practices, and helping them grow What We Look For • 10+ years of experience working across the stack, driving architectural improvements in the backend. Bonus points using languages like React Native, Javascript, or Kotlin. • Track record of successfully leading critical projects and leveraging multiple engineering teams across organizational boundaries for company-wide results • Extensive experience developing and implementing technical strategy that drove prominent change in reliability and responsiveness • Previous project management or people management experience: You know how to influence, effectively communicate, and coach others • You embody an ownership mindset and help influence a similar culture to those around you • Collaborative partnership across engineering teams and cross-functional stakeholders • You have a customer-first mindset: wanting to create the best-in-class experience for our customers, and understand how that translates into the right technical decisions • You thrive in the ambiguity, and are comfortable diving into code and systems to understand how they work, potential dependencies, and how to constantly improve • You have strong verbal and written communication skills that can help influence and share critical decisions with stakeholders • This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - R Equity Grade - 15 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000 USA base pay range (all other U.S. states) per year: $236,000 - $296,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You would design, build, secure, and operate identity services for registration, authentication, authorization, and account lifecycle across customer platforms. | The role requires 5+ years of backend engineering experience, deep hands-on CIAM standards and platform integration expertise, production Python or similar backend skills, and experience with distributed systems, cloud infrastructure, and CI/CD. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is building the next generation of customer identity and authentication. This role is a hands-on engineering position inside Information Security, focused on designing and shipping core CIAM capabilities that protect customers and support growth. You will build and operate backend services that power registration, login, authorization, and account lifecycle flows across B2C and B2B experiences. You will work closely with partner engineering teams and ensure identity features are delivered with strong security fundamentals, reliability, and operational rigor. • What you'll do • You have 7+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. • You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. • You have strong verbal and written communication skills that support effective collaboration with our global engineering team. • You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. • Design, build, and operate core CIAM backend services that support customer registration, authentication, authorization, account lifecycle, and profile management for B2C and B2B platforms. • Implement and extend identity standards such as OAuth 2.0, OIDC, SAML, and SCIM in code, ensuring correctness, scalability, and clean integration patterns. • Develop backend APIs and services in Python and Kotlin that expose identity capabilities to web, mobile, and partner applications. • Integrate CIAM platforms with internal systems, including user data stores, messaging, fraud signals, and downstream customer platforms. • Own secure authentication and account flows end to end, including MFA, step-up authentication, device binding, consent, and adaptive authentication logic. • Automate CIAM infrastructure and deployments using Infrastructure as Code and CI/CD pipelines, treating identity as a core platform service. • Monitor, debug, and optimize CIAM services for performance, resilience, and abuse detection in high-scale environments. • What we look for • Strong experience designing and implementing CIAM systems, with deep, hands-on knowledge of OAuth 2.0, OIDC, SAML, and SCIM beyond basic configuration. • 5+ years of professional backend software engineering experience • Strong production experience in Python or a similar backend language • Experience designing APIs, automation frameworks, and distributed systems • Hands-on experience building and maintaining CI/CD pipelines • Experience with GitHub-based development workflows and Buildkite or similar build systems • Experience with cloud-native development, preferably AWS • Hands-on experience extending and integrating CIAM platforms such as Okta, Auth0, Ping Identity, ForgeRock, or Azure AD B2C using custom code, hooks, and APIs. • Solid understanding of backend and distributed systems fundamentals, including API design, data modeling, latency, error handling, and observability. • Experience with Infrastructure as Code and automation tools such as Terraform, plus CI/CD pipelines for deploying backend services. • Strong security fundamentals applied through engineering, including access control models, token handling, encryption, MFA, and privacy by design. • Clear communication skills and the ability to work closely with product, frontend, mobile, and security teams while owning backend identity services. • Familiarity with tools such as Cursor and other AI-augmented development environments Base Pay Grade - P Equity Grade - USA 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

You will shape brand and partner campaign strategies, translate business goals into actionable briefs, coordinate cross-functional execution, and establish measurement frameworks. | The role requires 8–10 years of brand or integrated marketing experience, a track record of managing campaigns from strategy through launch, creative problem-solving, and influence across complex teams. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Brand & Communications team Brand and Communications shapes how the world sees Affirm, and how Affirm chooses to be seen. That means showing up where perception takes shape: in culture and press, across Affirm's owned and paid channels, and within the company. We hold a high standard for craft and clarity, and we work to make Affirm a brand people understand, trust, and are proud to choose. About the Role We're looking for a Brand Manager to turn business priorities and consumer insight into campaigns that shift perception and drive measurable demand. You’ll own campaign strategy from brief through launch and retros, aligning partners, sharpening priorities, and ensuring every expression builds a more distinctive, trusted and effective Affirm brand. What You’ll Do Own campaign strategy and architecture for priority brand and partner moments, including co-marketing projects with key merchants and ongoing merchant and promotional campaigns outside the major seasonal moments. Translate business goals, audience insight, and brand strategy into briefs and recommendations that shape how Affirm invests in these moments, not just how individual campaigns execute. Drive early strategic thinking and lead brief development for partner campaigns, shaping how Partner Marketing, Product Marketing, Creative, Social, Paid, and Comms work together on audience, narrative, channel roles, and definition of success. Advise these teams on tradeoffs and complex calls, and review creative to ensure execution teams have what they need to build and ship excellent work. Set campaign GTM strategy and investment priorities across brand and partner moments, determining how Brand Operations resources timelines and workflow and how channel leads allocate budget. Build a learning culture. Define what's working across campaigns and turn it into reusable frameworks and standards that make every future effort stronger. Own brand measurement and reporting in partnership with paid and analyst functions, both for brand overall and campaign by campaign. Maintain the integrity of the brand health tracker, hold execution partners accountable to the brief, and give leadership a clear, recurring read on what's working and what needs to change. What We Look For You have 8-10 years in brand marketing, integrated marketing, or a closely related discipline, with experience managing full campaigns from strategy to launch, ideally at both an agency and in-house teams. As a natural creative thinker and problem solver yourself, you know how to partner and get strong creative out of a team. You've briefed and run creative work that landed sharp, on strategy, on budget and on time. You have a track record of building brand awareness, equity, and differentiation through data and consumer insight, and can evaluate performance against business KPIs. You're comfortable operating in a complex, matrixed marketing organization, and you’re capable of building alignment across cross-functional partners through influence. You use data to develop and articulate a clear point of view, while staying collaborative and open to new information changing your mind. Bonus. Experience with extending campaigns to global markets, and working in fintech, financial services, or another trust-sensitive category is a plus. Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Own end-to-end go-to-market operations for product initiatives, translating product, legal, risk, and pricing inputs into field processes, tools, and adoption tracking. | Requires 6+ years in business, revenue, or sales operations, end-to-end GTM ownership, cross-functional execution, SQL, AI workflow experience, and familiarity with merchant, payments, or SaaS sales motions. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Revenue Team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About The Role GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market. As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute. What You'll Do • Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations. • Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process. • Manage Affirm’s first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives. • Build and maintain the tools and playbooks the field needs for strategic initiatives, including contract renewal planning, pricing standardization, and new product GTM. • Fluently navigate different perspectives on the same launch — the exec "why it matters," the customer value proposition, and the field-facing analysis. • Sit close to the field, and turn what you hear into recommendations for cross-functional teams. • Analyze performance data to find where a launch is stalling, and flag risks early. What We Look For • 6+ years of experience in business operations, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment. • A track record of owning a go-to-market motion or customer-facing initiative end to end, rollout through adoption, within a defined scope. • You've been handed vague "go make this work" instructions, then built a solution that resonated with stakeholders and customers. • Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing. • Comfort translating product and pricing strategy into practical, field-ready execution. • Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened. • Clear, action-oriented writing and speaking. • You do your best work in ambiguity and move fast without waiting to be told the approach. • Familiarity with merchant, payments, or SaaS sales motions is a must-have. • Experience using SQL to query, manipulate, and analyze data to support business insights and decision-making. • Demonstrated experience leveraging AI tools to improve workflows, automate processes, and drive efficiency, with an understanding of how to apply and validate AI-generated outputs. Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $145,000 - $205,000 USA base pay range (all other U.S. states) per year: $128,000 - $188,000 Please note that visa sponsorship is not available for this position. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Lead senior engineers and define mobile app infrastructure strategy while contributing hands-on to reliable, scalable platform development. | Requires 5+ years of mobile and web engineering, 3+ years of React Native and management experience, and a record scaling mobile apps to over one million users. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering Team The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the Role The App Infra team at Affirm empowers other engineering teams to deliver delightful iOS and Android mobile app experiences to our customers. As the Engineering Manager for the App Infra team, you will own the app architecture, building blocks, and processes that make it easy for Affirm engineers to build user-facing features for our mobile apps with high velocity and quality. What You’ll Do Define and drive the vision and roadmap for Mobile App Infrastructure Engineering at Affirm, focusing on app architecture, developer productivity, app reliability, performance, and industry best practices. Lead and grow a team of senior engineers building a mobile app platform and tooling that empowers other Affirm engineers to ship reliable, performant, user-facing features with high velocity. Build trust and drive alignment across engineering, product, design, and leadership on cross-team efforts. Make hands-on technical contributions on a regular basis. What We Look For You have 5+ years of hands-on mobile app and web engineering experience, including 3+ years working with React Native and 3+ years managing and growing engineering teams. You have transformed how mobile or web applications were built at a company. You have built and delivered new consumer-facing mobile apps end to end. You have scaled at least one mobile app to more than 1 million monthly active users. You have a proven track record of building alignment and driving outcomes across teams in complex environments without direct authority. You have the technical judgment required to guide architecture, quality, and reliability decisions. You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints. You are a humble, team-first leader who builds a high-trust team culture. You possess exceptional communication, stakeholder management, and organizational influence skills. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Set the Cards team's technical vision and roadmap, lead strategic engineering initiatives, and mentor engineers while advancing technical quality and ownership. | Requires 10+ years of full-stack engineering experience, architectural leadership on critical projects, strong communication and stakeholder influence, and a bachelor's degree. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Staff Software Engineer to take on a critical role in defining and leading technical excellence. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality. You’ll collaborate with engineering leaders, create and implement technical strategy across full-stack teams, and coordinate closely with stakeholders to build scalable, reliable, and high-performing solutions. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. This role requires a high level of technical ability, leadership and project management skills, strong cross-functional communication, and a customer-first mindset. What You'll Do Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. Stay close to industry leaders in FinTech, learning from what is happening in the market to build our team. Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency Architect and contribute to decisions on the right platform, tools, and technologies to support consistency and reliability Mentor and lead – Guide a strong group of engineers by championing best practices, and helping them grow What We Look For 10+ years of experience working across the stack, driving architectural improvements in the backend. Bonus points using languages like React Native, Javascript, or Kotlin. Experience driving change across large engineering organizations Track record of successfully leading critical projects and leveraging multiple engineering teams across organizational boundaries for company-wide results Extensive experience developing and implementing technical strategy that drove prominent change in reliability and responsiveness You embody an ownership mindset and help influence a similar culture to those around you Collaborative partnership across engineering teams and cross-functional stakeholders Experience mentoring and growing engineers up to Staff level You have strong verbal and written communication skills that can help influence and share critical decisions with stakeholders This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - R Equity Grade - 15 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000 USA base pay range (all other U.S. states) per year: $236,000 - $296,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Lead a team delivering cross-functional operations programs, define roadmaps, engage stakeholders, and build knowledge ecosystems that support human and AI agents while maintaining compliance. | Requires 7+ years in program management or product operations, 2+ years in fintech or financial institutions, financial-regulations knowledge, and a relevant professional certification. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. ABOUT OPS ENABLEMENT The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one. Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale. ONE ROLE, MULTIPLE TEAMS We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: * Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings * Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings ABOUT THE ROLE As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale. WHAT YOU’LL DO * Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. * Define Program Roadmaps: Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks. * Partner for Impact: Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes. * Drive Stakeholder Engagement: Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact. * Manage Risk & Issue Resolution: Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders. * Lead Operational Excellence: Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance. * Own Change End-to-End: Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business. * Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents. * Elevate Knowledge Management: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale. * Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents. * Own Learning & Training Strategy: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops. * Collaborate on Experience Improvements: Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization. * Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. WHAT WE LOOK FOR * 7+ years of experience in program management or product operations, preferably within large-scale or global operations. * 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. * Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. * Certification in Six Sigma, Project Management or Design Thinking * Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). * Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. * Strong skills in strategic planning, issue/risk management and cross-functional execution. * Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.  * Proficiency in process mapping and workflow analysis * Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.  * Experience building workflows within a regulatory environment.  * Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. What we look for * 7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution * 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. * Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. * Certification in Six Sigma, Project Management or Design Thinking * Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. * Strong skills in strategic planning, issue/risk management and cross-functional execution. * Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.  * Proficiency in process mapping and workflow analysis * Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.  * Experience building workflows within a regulatory environment.  Base Pay Grade - L Equity Grade - 6  Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: * Health coverage at no cost: We cover 100% of premiums for employees and their dependents. * Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. * Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. * Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice [https://www.affirm.com/global-candidate-privacy-notice] and consent to the use of your personal information as described.

Lead engineers in delivering data infrastructure goals, solve complex technical problems, and collaborate across teams to design scalable systems and uphold code quality and ownership. | Requires a bachelor’s degree and 4+ years designing and launching scalable backend systems, with proficiency in Python or Kotlin, distributed systems, cloud technologies, and data-processing frameworks. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For: You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL, and Kubernetes. Experience scaling relevant technologies such as Iceberg, Flink, Airflow, Spark, Kafka, Snowflake, and Terraform. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Own delivery of lakehouse infrastructure goals, improve availability and operational practices, guide technical design, and mentor engineers. | Requires 4+ years building backend systems at scale, distributed systems experience, and preferably technologies such as Iceberg, Flink, Airflow, Spark, Kafka, Snowflake, and Terraform. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What You’ll Do • You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. • You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. • You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. • You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. • You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. • You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For • You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. • You have a track record of developing highly available distributed systems using technologies like AWS, MySQL, and Kubernetes. • Experience scaling relevant technologies such as Iceberg, Flink, Airflow, Spark, Kafka, Snowflake, and Terraform. • You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. • You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. • Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. • You have strong verbal and written communication skills that support effective collaboration with our global engineering team. • This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Set Cards engineering direction, lead strategic initiatives, shape architecture and engineering practices, and mentor engineers while delivering reliable, scalable systems. | Requires 10+ years of experience, backend architectural leadership, company-wide technical influence, multi-team project delivery, mentoring through Staff level, and strong stakeholder communication. | At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Staff Software Engineer to take on a critical role in defining and leading technical excellence. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality. You’ll collaborate with engineering leaders, create and implement technical strategy across full-stack teams, and coordinate closely with stakeholders to build scalable, reliable, and high-performing solutions. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. This role requires a high level of technical ability, leadership and project management skills, strong cross-functional communication, and a customer-first mindset. What You'll Do • Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. • Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. • Stay close to industry leaders in FinTech, learning from what is happening in the market to build our team. • Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results • Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency • Architect and contribute to decisions on the right platform, tools, and technologies to support consistency and reliability • Mentor and lead – Guide a strong group of engineers by championing best practices, and helping them grow What We Look For • 10+ years of experience working across the stack, driving architectural improvements in the backend. Bonus points using languages like React Native, Javascript, or Kotlin. • Experience driving change across large engineering organizations • Track record of successfully leading critical projects and leveraging multiple engineering teams across organizational boundaries for company-wide results • Extensive experience developing and implementing technical strategy that drove prominent change in reliability and responsiveness • You embody an ownership mindset and help influence a similar culture to those around you • Collaborative partnership across engineering teams and cross-functional stakeholders • Experience mentoring and growing engineers up to Staff level • You have strong verbal and written communication skills that can help influence and share critical decisions with stakeholders • This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - R Equity Grade - 15 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000 USA base pay range (all other U.S. states) per year: $236,000 - $296,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits Designed For You Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents. • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.