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You would coordinate departmental operations, internal meetings, and marketing events while managing vendors, budgets, marketing materials, speaker bureau logistics, and project milestones. | The role requires 6+ years in marketing or commercial operations, preferably in pharma or biotech, along with project management, office software proficiency, and regulated healthcare experience. | Location: This position may be performed remotely but requires the flexibility and willingness to travel as needed. The Opportunity Praxis is seeking a proactive, highly organized Manager of Commercial Meetings & Marketing Operations to support Marketing and the broader Commercial organization. This hands-on role coordinates departmental operations, employee and partner onboarding, and internal meetings and events. You’ll partner with IT, Finance, the People Team, Procurement, and external agencies to keep priorities moving and deliver on commitments. You bring ownership, sound judgment, and strong project management skills to independently manage competing priorities and follow through. Resourceful, adaptable, and service-minded, you anticipate needs, build practical processes, and use AI-enabled tools to improve how teams work. You’re equally comfortable improving workflows and jumping in to handle the details. Primary Responsibilities Assist HCP Leads with Speaker Bureau scheduling, communications, contracting, payment documentation, travel, vendors, and reconciliation, following established compliance processes and approvals. Back up RAPID (Veeva) program setup, contracting, engagement, and maintenance. Own the marketing materials publishing portal and inventory of promotional materials, giveaways, and exhibit assets. Coordinate replenishment, shipping, returns, and event reconciliation; maintain budget and compliance records and secure required rush-shipping approvals. Coordinate congress agencies and vendors, including scopes, timelines, quality, and deliverables. Track purchasing, invoices, forecasts, and reconciliations with Finance and Procurement; escalate material budget and contract decisions for approval. Coordinate cross-functional projects, track milestones and commitments, and address operational gaps. Maintain SOPs, templates, trackers, and shared resources; use AI-enabled tools to improve workflows within company privacy, security, and review requirements. Coordinate employee and partner onboarding, including introductions, training, access, and guides. Partner with IT and system owners on ongoing equipment, license, and platform needs, tracking issues through resolution while IT retains technical and security ownership. Coordinate departmental calendars and Commercial meetings and events, including invitations, agendas, registration, attendee communications, travel, venues, vendors, budgets, materials, onsite logistics, and action-item follow-up. Support larger events and congresses, including individual meeting scheduling. Independently manage assigned work, adapt to shifting priorities, and provide hands-on support for urgent requests, presentations, communications, and daily coordination. Qualifications and Key Success Factors 6+ years of progressively responsible experience in marketing operations, commercial operations, corporate meetings/events, or cross-functional project management; biotechnology or pharmaceutical experience preferred. Strong project management skills, with independent judgment and reliable follow-through across stakeholders, timelines, dependencies, and competing priorities. Experience owning event planning and execution, agency/vendor coordination, budgets, procurement workflows, and stakeholder communications. Demonstrated ability to build processes and SOPs, improve onboarding, organize shared resources, and coordinate technology and equipment needs. Working knowledge of regulated healthcare or pharmaceutical environments; HCP Speaker Bureau logistics and compliance experience preferred. Strong communication, organization, and problem-solving skills; able to influence without direct authority, improve processes, and handle details personally. Advanced proficiency in Outlook, PowerPoint, Excel, Teams, and SharePoint, plus deep hands-on experience applying AI tools to streamline workflows, automate appropriate tasks, and improve knowledge management and productivity within company policies and compliance requirements. Proactive, resourceful, adaptable, and service-minded, with a willingness to support daily coordination and adjust travel and working hours around major meetings or events. The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Compensation & Benefits At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let’s achieve the impossible together! To round out our world-class total rewards package, we provide annualized base salary in the range listed below. This range reflects the base salary the Company reasonably expects to pay for the position at the time of posting. Placement within the range will be based on job-related factors, including experience, qualifications, scope of responsibilities, and demonstrated track record of delivering results in similar roles. Annualized Base Salary $95,000—$118,000 USD Compensation & Benefits At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let’s achieve the impossible together! Company Overview Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members. Diversity, Equity & Inclusion Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE® to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws. Attention: Job Scam Alert Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to careers@praxismedicines.com. Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.

Lead integrated digital marketing engagements across paid media, content, and analytics, while mentoring team members and ensuring quality delivery and client satisfaction. | Requires experience leading integrated digital marketing campaigns, strong analytics and senior-stakeholder advising, and deep expertise in multiple digital marketing disciplines. | Who We Are Teal Media is a full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. Our clients and nonprofit partners are committed to creating positive social change—and we pour every ounce of our passion and skill into helping them succeed. We offer a variety of strategic, creative, and technical services, including brand strategy, web design and development, and creative support. We’re a woman-founded and woman-led firm with a team that reflects a broad range of lived experiences, backgrounds, and perspectives. At Teal, we value our people above all else and choose to work with partners and clients who share those values. Associate Director of Digital Strategy Base salary $120,000–$140,000 Put your digital strategy skills to work for causes worth fighting for. The organizations we work with are taking on some of the biggest issues of our time. They need people to pay attention, get involved, and give. We help make that happen. Teal is a full-service creative agency partnering with nonprofits and mission-driven organizations to build brands, create websites, and turn digital engagement into action. We care deeply about the causes we serve. We ask hard questions, push the thinking, and sweat the details because our clients need work that delivers. We’re looking for an Associate Director of Digital Strategy who brings that same conviction to their work. Someone who can earn a client’s trust, make a strong strategic call, and get into the platforms when a campaign needs attention. If you care about progressive causes and have the digital chops to help them move forward, we’d love to meet you. Why this role matters You’ll lead strategy for a portfolio of complex digital marketing engagements, helping clients connect their ambitions to clear priorities and measurable results. That means understanding their audiences, making smart choices about where to invest, and bringing paid media, email, social, SMS, web, content, SEO, and analytics together around shared goals. You’ll report to our Senior Director of Digital Strategy and provide senior leadership on client accounts and projects. You’ll also mentor teammates and help grow Teal’s digital marketing practice through proposals, pitches, and stronger client partnerships. What you’ll do Lead the strategy and own the follow-through. Guide discovery, digital audits, audience research, and planning for complex engagements. Turn what you learn into practical roadmaps with clear goals, responsibilities, and measures of success. Be the partner clients count on. Build relationships with senior stakeholders, lead workshops and tough conversations, and help teams make decisions. Bring a clear point of view, listen closely, and respectfully challenge assumptions when a better approach will serve the mission. Connect the channels. Develop integrated strategies that grow audiences, deepen engagement, support advocacy, and raise money. Make recommendations that fit each client’s goals, budget, and capacity. Make the numbers useful. Establish KPIs, benchmarks, and measurement plans. Translate data and audience insights into clear recommendations, explain the story behind performance, and ensure approved optimizations make it into the work. Stay close to execution. Move comfortably between the big picture and the details. Review a campaign, troubleshoot a platform issue, or help execute when the work calls for it. We’re a small, agile team, and this role needs someone who is ready to jump in. Make the creative stronger. Partner with creative leads on campaign concepts, messaging, and ongoing communications. Give useful feedback and make sure the work reflects the client’s brand, reaches the right people, and supports the strategy. Keep delivery on track. Work with project managers, creatives, developers, and channel specialists to manage scopes, budgets, timelines, and quality. Spot risks early, recommend solutions, and keep clients and teammates informed before a problem becomes a surprise. Help good partnerships grow. Identify opportunities to expand client relationships where additional services would advance their goals. Work with the Senior Director and business development team on proposals, scopes, pitches, and prospect conversations. Raise the team’s game. Mentor colleagues, share what’s working across accounts, and improve the tools and frameworks behind our work. Support recruiting and onboarding as needed, and bring useful developments in digital marketing back to the team. Balance great work with a healthy practice. Meet the role’s billable utilization expectations while making room for approved business development and practice-building priorities. Understand how your decisions affect client outcomes and agency performance. What you bring A track record of leading complex, integrated digital marketing engagements, ideally for nonprofits, advocacy organizations, foundations, or other organizations working toward positive change. Broad knowledge of paid media, email, social, SMS, web, content strategy, SEO, and analytics, with deep hands-on expertise in at least one area. You can connect the disciplines and work confidently within the platforms you know best. The confidence and judgment to advise senior clients, facilitate productive conversations, and build agreement among people with competing priorities. Strong analytical instincts. You can connect performance data, audience behavior, and qualitative research to a recommendation people can act on. Clear, persuasive writing and presentation skills. You can explain what you recommend, why it matters, and how you’ll know it worked. Experience leading work across disciplines and helping colleagues grow, whether or not they report to you. You give clear direction, welcome feedback, and follow through. Sound agency judgment around scope, budgets, utilization, and competing priorities. You know when to dig deeper, when to make the call, and when to raise a concern. A real connection to the work. You’re energized by progressive, mission-driven clients and take their trust, resources, and results seriously. What we offer Work you can care about. Colleagues who care about the craft. And benefits that support a full life beyond your next deadline. Base salary of $120,000–$140,000. Where you land depends on your experience and skills. Medical, dental, vision, life, and disability coverage begin the first of the month after you join. Health coverage that puts you first $0 premiums for employee-only coverage on our high-deductible health plan, plus an employer contribution to your Health Savings Account. Your HSA is yours to keep and use for eligible health expenses now or later. A generous contribution toward family coverage, plus a choice of medical plans, including $1,000-deductible and $0-deductible options. We contribute toward premiums on every plan. Free counseling sessions, virtual therapy, and 24/7 virtual care. Dental and vision covered $0 premiums for employee-only coverage on our base dental and vision plans, with buy-up options that include orthodontia and larger allowances for glasses and contacts. Additional support at no cost to you Basic life and AD&D insurance, short-term disability, and long-term disability coverage, all 100% employer-paid. Time to recharge 10+ paid company holidays each year, starting on day one, plus a few bonus days off when we can. Flexible Time Off after three months. We encourage new teammates to take three weeks of vacation in their first year. Investing in your future After three months, contribute 5% of your pay to your 401(k), and we’ll add 4%. The employer match is fully vested immediately. Support for growing families After three months, new parents receive up to 12 weeks of paid leave at full pay, up to $3,500 per week, to bond with their new addition. Location We are a fully remote team! So any US-based location works for us. Let’s make something happen Bring us your experience, your perspective, and your curiosity. We’d love to hear how you’ve helped an organization turn a digital strategy into results. Teal Media is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need an accommodation during the hiring process, please let us know. Equal Opportunity Statement If your experience doesn’t exactly match the qualifications listed, but you believe you’d thrive in this role, we’d love to hear from you. Please apply and tell us why you’re the right person for the job. We strongly encourage individuals from historically marginalized communities to apply—including Black and Indigenous people, people of color, immigrants, women, LGBTQIA+ individuals, people with disabilities, neurodiverse individuals, and those who have been system-impacted. Teal Media is an equal opportunity employer that values a diverse workforce and inclusive culture. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, and veteran status. We are not offering US visa sponsorship at this time.

Lead enterprise transformation initiatives with executive sponsors, coordinating teams through outcome definition, process design, change adoption, and leadership progress reporting. | Requires 10+ years in complex business transformation, consulting, or cross-functional initiatives, with demonstrated senior-stakeholder influence and ability to turn strategies into measurable outcomes. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Description & Requirements About the Role: The Enterprise Transformation Lead is a senior individual contributor who leads selected, high-priority transformations across UKG. Reporting directly to the Head of Enterprise Transformation, you will partner with executive sponsors and business leaders to turn complex, cross-functional priorities into clear initiatives with measurable outcomes. This role works across the business, bringing together leaders and teams from functions such as Sales, Marketing, Customer Experience, Finance, Product and Technology. You’ll help them align on the problem to solve, make decisions across organizational boundaries and move from strategy to changes that improve how UKG operates and serves its customers. You’ll partner with Program Managers, Business Process & Experience Design, Change & Adoption, and functional business and technology owners. Success depends on building trust, influencing without direct authority and keeping the full initiative connected—from business outcomes and process design through delivery and adoption. Key Responsibilities: • Lead selected enterprise transformations from initial framing through implementation, adoption and outcome review. • Partner with executive sponsors and business leaders to define the problem, intended outcomes, scope, success measures and key decisions. • Bring cross-functional leaders together to align priorities, clarify ownership and resolve differences in perspective or organizational goals. • Connect business, technology, data, AI and operational considerations in one integrated view of the transformation. • Work with Program Managers to maintain visibility into milestones, dependencies, risks, decisions and delivery progress across participating teams. • Partner with Process & Experience Design to shape future processes, roles and customer or employee experiences with business owners. • Partner with Change & Adoption to prepare leaders and employees for new ways of working and support sustained adoption. • Identify barriers early and engage the right business and functional leaders to address issues that threaten outcomes or timing. • Keep the initiative focused on business results, adjusting scope or approach as value, feasibility and capacity become clearer. • Communicate progress, tradeoffs and decisions clearly to executives, business leaders and delivery teams. • Capture lessons from each transformation and help strengthen UKG’s approach to cross-functional change. Qualifications: • 10+ years of experience leading complex business transformations, enterprise programs, management consulting engagements or cross-functional initiatives. • Demonstrated ability to lead senior business stakeholders through ambiguous, high-impact challenges. • Experience aligning leaders across multiple functions around shared outcomes, decisions and accountabilities. • Ability to influence without direct authority and make progress in a matrixed organization. • Experience translating strategy into an actionable initiative with clear outcomes, ownership and decision-making. • Strong executive communication, facilitation and problem-solving skills. • Ability to connect business process, technology, data, people and change considerations in one integrated view. • Sound judgment, adaptability and comfort working in an environment where priorities and solutions continue to evolve. Preferred Qualifications: • Experience in enterprise software, B2B SaaS or a similarly complex technology environment. • Experience leading transformations across functions such as Sales, Marketing, Customer Experience, Finance, Product or Technology. • Experience with customer journey transformation, operating model change, AI-enabled process redesign or large-scale organizational change. • Experience working with executive teams, business leaders and cross-functional delivery teams. • Management consulting experience or equivalent experience leading complex enterprise transformations. • Familiarity with value tracking, change adoption, program governance and portfolio prioritization. Company Overview: UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That’s why more than 80,000 organizations worldwide trust UKG to run their workforce — not just manage it. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $169,400 to $241,400. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

You would own the Partner Learning Portal roadmap and delivery, manage global learning-tool vendors, and coordinate platform improvements and AI experiments across teams. | The role requires 5+ years of digital product management focused on internal knowledge or learning platforms, along with human-centered design, stakeholder communication, and technical vendor-management skills. | Position Summary To advance Teach For All’s 25-year vision of developing collective leadership for educational equity, we are seeking a Product Manager, Global Learning & Knowledge Platforms to steer our internal digital learning and knowledge infrastructure. Reporting directly to the Head of Product, this role oversees a dual-track product portfolio bridging core software product delivery and strategic vendor governance. The primary focus will be our proprietary knowledge-sharing platform, the Partner Learning Portal, where you will lead user research, roadmap development, prioritization, and feature delivery, while partnering with the Head of Product on emerging generative AI initiatives. The remaining focus will involve key adjacent global learning products, such as enterprise LMS platforms, alumni and teacher networks, or global data extensions, depending on organizational priorities. Across this portfolio, you will balance hands-on product delivery, user-centered decision-making, cross-functional collaboration, and strategic vendor management. About the Team You will join a dynamic, cross-border product and technology team dedicated to leveraging global connectivity to accelerate educational impact for students. You will report directly to the Head of Product, who provides overarching strategic direction, organizational alignment, and coaching- you will experience high autonomy owning day-to-day discovery and product delivery. Our team thrives on human-centered design, cross-cultural collaboration, and harnessing emerging technologies to connect educators across diverse international contexts. Key Responsibilities : Cross-Functional Leadership: Collaborate cross-functionally with global program teams, internal stakeholders, the technology team, and platform content leads to align on project goals and platform needs. Portal Product Ownership: Lead end-to-end product delivery and roadmap management for the Partner Learning Portal, overseeing backlog prioritization, feature updates, UX improvements, and platform maintenance to ensure high user engagement. AI Experimentation & Delivery: Execute the Portal AI strategy by collaborating with the Head of Product to translate overarching vision into user experiments, prototypes, and actionable feature roadmaps alongside specialized engineering partners and content leaders. Technical & Strategic Alignment: Partner closely with internal engineering teams as well as external development vendors, and software providers to ensure feature delivery aligns with global technology strategy and budget allocations. Adjacent Network Tool Partnerships: Manage vendor relationships and integration architectures for separate learning and knowledge-sharing network tools, (e.g., LMS platforms, fellow or alumni connectivity tools, or global data extensions). Content Integration & Support: Collaborate with content owners and Learning Experiences teams to embed effective knowledge-management practices across established platforms, while guiding content strategies for new learning products to maximize discoverability and engagement. Strategic Collaboration: Maintain alignment with the Head of Product across feature discovery, technical specifications, vendor contracts, and strategic resource allocation. Qualifications Product Management Experience: 5+ years of experience leading digital products, internal knowledge platforms, or digital learning ecosystems end-to-end. Problem Solving & Root Cause Analysis: Demonstrated ability to uncover root needs beyond surface feature requests and design systemic solutions across technology, process, and organizational alignment. Autonomy & Execution: Self-directed leader capable of converting broad organizational goals into tactical roadmaps and measurable deliverables. Communication & Stakeholder Management: Excellent communication skills, adept at writing clear requirements and facilitating collaboration between technical and non-technical stakeholders. Technical Specs & Vendor Management: Proven background drafting technical specs and managing relationships with external software vendors and development partners. Human-Centered Design: Strong grounding in human-centered design, user discovery, and iterative product enhancements based on user feedback. Data-Informed Decision-Making: Proficiency in leveraging quantitative metrics and qualitative insights to guide roadmap decisions and assess feature performance. Emerging Technology Curiosity: Active curiosity in emerging technologies (e.g., generative AI, automated tagging, modern search) and their application to user challenges (hands-on AI coding not required). Additional desirable skills/experiences (not required) Prior experience scoping, testing, prototyping, or launching AI-assisted feature sets. Familiarity with Teach For All’s network structure, partner model, or global context. Professional fluency or proficiency in Spanish, French, Arabic, or other network languages. What Teach For All Offers: Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond Comprehensive benefits package designed for your well-being and work-life needs Generous time off and flexible work arrangements And much more! Application Instructions If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all! Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience. Work authorization This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application. Compensation Salary for this position is competitive and dependent on country of hire and prior work experience and includes a comprehensive benefits package. Travel and Hours All work is delivered virtually. Up to 10 % of travel may be required. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role. About Teach For All Teach For All is a global network of over 60 independent, locally led organizations and a global organization united by a commitment to developing collective leadership to ensure all children can fulfill their potential. Each network partner recruits and develops promising leaders to teach in their nations’ under-resourced schools and communities and, with this foundation, to work with others, inside and outside of education, towards a world where all children have the education, support, and opportunity to shape a better future. Teach For All’s global organization works to increase the network’s impact by supporting the development of new organizations; fostering network connectivity and learning; providing coaching and consulting; and enabling access to global resources for the benefit of the network.

Lead customer-success teams to improve retention, product adoption, account expansion, and client experience in collaboration with Sales, Product, and Marketing. | Requires 5+ years leading enterprise customer-success teams in B2B SaaS, with strong leadership, data-driven decision-making, and senior-stakeholder relationship skills. | Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻 ✨The core mission of the Customer Success, Senior Manager: As the Senior Manager, US, your mission is to lead and empower a team of Customer Success Associates and Managers in the US, fostering excellence in customer experiences that drive retention, adoption, expansion, and growth. You aim to take full ownership of key CS operating model initiatives, collaborate cross-functionally, and leverage data to continuously improve client experiences, while building trust-based relationships with senior client stakeholders. Your active participation in the Customer Success leadership team contributes to the vision, strategy, planning, and execution, ensuring strategic growth and the success of your customers. 🏢 Location & Work Mode: Location: US Fully remote Full-time role 🍺 The fellowship you’ll be joining: As the Senior Manager, Customer Success, you will report to the Head of CS, NORAM and Fed and work closely with a diverse range of stakeholders, including your team of Customer Success Associates and Managers, as well as leaders in Sales, Product, Engineering, RevOps, Finance, and Marketing. You are required to partner with US Sales Leadership on managing the region, on brainstorming and executing strategic growth initiatives, and building trust-based relationships with senior client stakeholders. ⚔️ Technology tools & weapons you’ll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! 📚 Interesting resources you should check: Customer Stories Humans of HTB: Anna’s journey into HTB customer success scaling team 🚀 The adventures that await you after becoming a Customer Success, Senior Manager at Hack The Box: Own and drive the regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) metrics Recruit, manage & coach a team of Customer Success Associates and Customer Success Managers in the US, and empower them to deliver excellent customer experiences that drive retention & adoption, as well as expansion & growth. Have a tremendous direct impact on growing our US CS team, building our culture, evolving the way we make our customers successful, and helping HTB grow. Own the rollout of important Revenue and CS-specific operating model initiatives, such as updated HTB messaging, new pricing, Tiered Customer Engagement Framework, career leveling framework, account health scoring, digital success motions, etc. Work with leaders in other functions (Sales, Product, Engineering, RevOps, Finance, Marketing, etc) to execute cross-functional and CS operating model initiatives. Closely partner with the US Sales Leadership team on managing the business and on executing strategic growth initiatives. Use data and analytics to identify usage & engagement patterns, and continuously improve the client experience for the accounts that your CS team manages. As a customer-facing leader, build trust-based relationships with senior client stakeholders. 🏆 Skills, knowledge, and experience points required to unlock the role of the Customer Success, Senior Manager: at Hack The Box: You’ll have 5+ of experience leading enterprise customer success teams in a B2B SaaS company You have a mentoring and growth mindset, coaching your CS team to lead value-based client conversations, empowering them to succeed, and providing feedback for their development. You’ll have an entrepreneurial spirit with a high tolerance for ambiguity and complexity. Ability to be efficient with limited resources, and identify internal process gaps that you can help evolve and fix as HTB scales. Strong track record of partnering with Sales, Marketing, Product, and other cross-functional leaders and stakeholders to deliver results. You’re adept at being the senior voice in meaningful, data-informed Quarterly Business Review sessions with our clients. You’re technically savvy, with experience using the tech-stack and tool-kit of a modern SaaS Customer Success leader. You’re also keen to develop a strong knowledge of cybersecurity concepts, the HTB platform and solutions. 🕹️ What your Hack The Box adventure will have in store: 🎯You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. 🎯 You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. 🎯 You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. 🎯 Most importantly, you'll have a blast at HTB 🥳 because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups! 💰The gems you’ll be enjoying as the Customer Success, Senior Manager: Compensation: USD 120,000-170,000 + 20% performance bonus Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack 😉 🗺️ The Quest of Becoming Hack The Box’s Customer Success, Senior Manager: Level 1: To complete level one’s objective, submit your application. Level 2: Meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values. Level 3: Meet the hiring manager. Level’s objective: connect with the hiring manager and share with them your achievements. Level 4: Complete an assignment that aligns with day-to-day job-related tasks and responsibilities. Level 5: Congratulations! Not many reach this level 💪. Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 6: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. Quest complete. Congratulations, you’re officially one of us 🥳🎉🎇Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! 🚀🔒💻 At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. 🚨 News & Resources: We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026). In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience! Take a sneak peek at how it is to be part of HTB. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.

Shape Medicare Advantage strategy, product roadmap, and member experience while partnering with cross-functional leaders and representing the company in the industry. | Requires 10+ years in Medicare Advantage, managed care, or related healthcare roles, with deep knowledge of MA markets and the ability to turn regulatory and member needs into product and operational strategy. | Twin Health  At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.  We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here  Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity We are looking for a Director, Medicare Advantage Strategy to bring deep Medicare Advantage expertise to Twin as we build and scale our offering for MA members and health plan partners. This person will be Twin's internal expert on the Medicare Advantage population, ecosystem, and market. You will help us deeply understand MA members—their needs, behaviors, barriers, care experiences, and expectations—and translate that expertise into better product, clinical, operational, and commercial decisions. You will partner closely with Product, Clinical, Operations, Commercial, Marketing, and executive leadership to help shape Twin's Medicare Advantage strategy and member experience. You will bring an informed perspective on what works, what doesn't, what health plans expect, and where the market is headed—helping Twin anticipate needs and opportunities rather than simply reacting to them. This is an ideal role for someone who has spent significant time in Medicare Advantage and wants to use that expertise to help build a differentiated, technology- and AI-enabled model of metabolic care for the Medicare population. You will also serve as an external voice for Twin on Medicare Advantage, representing the company with customers, partners, industry groups, panels, and conferences. Candidates may be considered for multiple open roles across Twin Health throughout the review and interview process as our teams identify matching opportunities. Responsibilities  * Serve as Twin's subject matter expert on Medicare Advantage, bringing deep knowledge of MA members, health plans, care models, market dynamics, and industry best practices. * Develop a deep, continuously evolving understanding of the MA member, including health needs, motivations, technology comfort, accessibility needs, care-seeking behaviors, social needs, engagement barriers, and expectations of their health plan and care providers. * Advise Product, Design, Clinical, and Operations teams on how Twin's member experience and care model should evolve for the Medicare population. * Partner with the Medicare Advantage Product Lead to shape the end-to-end MA member journey, identify gaps and opportunities, and pressure-test product strategy and roadmap decisions. * Help Twin look around corners by monitoring changes in the MA market, CMS policy, health plan priorities, competitive offerings, emerging care models, and member expectations—and translating those changes into implications for Twin. * Bring expertise across key MA domains including member experience, Stars and quality, CAHPS, supplemental benefits, care management, health equity, risk adjustment, utilization, retention, and plan economics—and understand how these areas interact with Twin's offering. * Partner with Commercial and Product Marketing to understand health plan priorities, strengthen Twin's MA value proposition, support strategic customer conversations, and inform positioning and competitive differentiation. * Build and maintain Twin's internal MA knowledge base, educating teams and leadership on the Medicare Advantage ecosystem, member population, terminology, incentives, and emerging trends. * Establish relationships with external experts, health plans, industry organizations, and other stakeholders to keep Twin connected to evolving MA practices and perspectives. * Represent Twin externally as a Medicare Advantage thought leader through customer conversations, industry panels, conferences, webinars, and other forums. * Help identify new opportunities for Twin within Medicare Advantage, including populations, partnerships, capabilities, and care models where Twin can create differentiated member and plan value. * Other duties as assigned. Qualifications  * Deep Medicare Advantage Experience: 10+ years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare roles, with significant direct exposure to MA. * Member & Market Expertise: Deep understanding of the Medicare population and the practical realities of engaging and caring for older adults and other Medicare beneficiaries. * Health Plan Expertise: Strong understanding of how Medicare Advantage plans operate, make decisions, measure performance, and evaluate partners and solutions. * Broad MA Knowledge: Working expertise across multiple dimensions of Medicare Advantage, such as Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements. * Builder's Mindset: Comfortable moving beyond explaining how Medicare Advantage works to helping design what a better Medicare experience should look like. * Executive Presence: Strong communicator who can represent Twin credibly with senior health plan leaders, customers, partners, industry experts, and external audiences. * Thought Leadership: Experience presenting to executive audiences and ideally speaking at industry events, panels, conferences, webinars, or other external forums. * This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits  The compensation range for this position is $215,000 - $245,000 annually.  Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin * A competitive compensation package in line with leading technology companies * A remote and accomplished global team * Opportunity for equity participation  * Unlimited vacation with manager approval * 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents * 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options * 401k retirement savings plan Salary range for US jobs US Salary Range $215,000—$245,000 USD We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com [http://twinhealth.com/] email address. We will never ask you to complete a text interview or request financial details during the interview process.

You would develop customer insights and acquisition angles, then direct the creation and testing of ad creative with paid media and production teams to drive profitable growth. | The role requires proven performance creative strategy for DTC or ecommerce brands, Meta advertising experience, direct-response fundamentals, and hands-on customer research. | Freebird® is a 9-figure DTC brand serving over 2 million customers. We’re hiring a Senior Creative Strategy Lead to develop and scale acquisition creative across multiple products. You’ll own the creative strategy for your assigned lanes: understanding our customers, finding new angles, writing persuasive hooks and scripts, developing visual formats, and expanding proven winners. Working closely with writers, creators, editors, and Paid Media, you’ll turn customer insights and performance learnings into clear creative direction and ads that drive profitable growth. We’re looking for a hands-on strategist with strong direct-response fundamentals, visual creative instincts, and experience evaluating Meta creative at scale. You should be able to explain why an ad converts, show how you helped make it work, and identify what to test next. Success means discovering new sources of growth and increasing the profitable spend supported by what’s already working. What You'll OwnBuild Deep Customer Intelligence That Drives Creative The creative portfolio is only as good as the customer understanding behind it. You'll own that understanding for every lane you're assigned. Establish a research foundation for each lane using customer reviews, interviews, surveys, comments, competitor analysis, and performance insights. Develop specific personas grounded in real desires, fears, objections, buying triggers, necessary beliefs, and actual moments where our products matter to customers. Translate research into actionable creative opportunities, with clear customer insights and hypotheses behind every new concept direction. Discover New Angles and Open New Acquisition Opportunities You'll build new sources of acquisition growth while systematically expanding proven winners. Continuously identify and test new customer segments, purchase motivations, use cases, and creative territories that aren't yet represented in the portfolio. Produce new winning angles that can sustain meaningful spend within lane-specific acquisition targets. Maintain a deliberate discovery pipeline that broadens the portfolio's sources of growth rather than concentrating on the same angles until they exhaust themselves. Personally develop angles, hooks, and scripts using direct-response fundamentals: consumer psychology, awareness levels, market sophistication, necessary beliefs, mechanisms, proof, and storytelling. Compress the core promise into clear, compelling hooks. Develop Winning Visual Formats and Executions You'll own how an idea is packaged visually, from the opening hook through the proof that makes it persuasive. Identify, adapt, and develop visual formats that make customer insights compelling across UGC, native content, demonstrations, animation, creator-led storytelling, and static creative. Define how each concept comes to life through opening visuals, demonstrations, shot direction, pacing, on-screen text, and editing direction. Reverse-engineer successful paid and organic creative from competitors, other brands, and adjacent industries. Understand why it works and adapt the underlying approach to Freebird's customers and products. Partner with creators, editors, and production to carry the strategic intent through the finished ad. Build and Maintain a Diversified Creative Portfolio You'll own a living creative territory map for every assigned lane. That map is not a filing system. It's the strategic view that tells us where we are, what we know, and where we need to go. Track what is winning, declining, promising, under-tested, and unexplored across each lane. Ensure purposeful coverage across priority personas, angles, awareness stages, formats, ad frameworks, and creator demographics. Identify portfolio concentration and coverage gaps, then direct testing toward the opportunities most likely to improve acquisition performance. Turn Strategy Into Clear, Executable Sprint Plans Strategy that doesn't translate into production-ready direction is not strategy. It's ideas. Build monthly Creative Portfolio Sprint Plans supporting 30 concepts per month per active lane. Prioritize opportunities based on customer evidence, performance learnings, business needs, and production capacity. Give writers and production clear direction on audience, awareness level, customer tension, angle, hypothesis, mechanism, proof, visual format, and opening execution. Deliver on time and resolve strategic questions quickly enough to support the sprint cadence. Systematically Expand Winning Creative Identify what is actually driving a winner's performance: the customer insight, message, proof, or execution that's making it work. Build expansion plans across relevant personas, hooks, formats, creators, proof, scripts, stories, and demonstrations. Increase the profitable spend supported by winning territories while continuing to develop new opportunities alongside them. Recognize declining performance early and direct the next wave of expansion or discovery before the territory runs dry. Build a Reliable Performance Learning Loop Partner with Paid Media and Analytics to evaluate creative by CAC, purchase volume, and profitable spend potential across lanes, personas, angles, concepts, and formats. Understand how Meta testing and delivery affect results. Distinguish proven winners, clear losses, and inconclusive tests by considering spend, purchase volume, distribution, and execution quality. Use hook, hold, click, and engagement metrics to diagnose performance alongside acquisition outcomes. Turn completed tests into clear decisions: expand, revise, retest, deprioritize, or explore further. Feed findings back into territory maps, briefs, and sprint priorities so the portfolio actually improves with each cycle rather than repeating the same tests. Raise the Strategic Quality of the Creative Team Give writers, creators, and production a shared understanding of who we are speaking to, what we need them to believe, and why a concept should work. Coach writers on customer insight, angle development, persuasion, and strategic coherence. Partner with creator leadership to identify the talent, demonstrations, stories, and footage needed to execute the portfolio strategy. Build reusable briefs, examples, and decision rules that help the team make stronger decisions independently over time. What Success Looks Like Within your first 6 months: You have a strategy with clear coverage across personas, angles, formats, and awareness stages. Sprint plans are running on time with clear strategic direction that writers and production can execute without ambiguity. You've discovered multiple new angles or customer segments that weren't in the portfolio before and have shown evidence of scaling. Proven winners are supporting more profitable spend through systematic expansion across hooks, formats, creators, proof, and scripts. Your visual and messaging decisions are producing creative that meets lane-specific CAC targets and supports meaningful purchase volume. The performance learning loop is working: completed tests are turning into clear decisions, not just data. Writers and creators are producing stronger work because the briefs are better. What We're Looking For Demonstrated success developing performance creative strategy for DTC or ecommerce brands, with real acquisition results you can speak to specifically. A demonstrated record of both discovering new winning angles and expanding proven creative into additional profitable spend. Hands-on experience conducting customer research: reviews, interviews, surveys, VOC analysis. You know how to get beneath surface-level demographics to actual motivations and beliefs. Experience directing writers and collaborating with creators, editors, production, and paid media teams. You can translate strategy into clear direction. Evidence of managing creative strategy across multiple products, audiences, or acquisition portfolios simultaneously. Strong commercial judgment: you understand how creative performance connects to CAC, contribution economics, and business results, not just engagement metrics. Hands-on experience developing and evaluating Meta acquisition creative at meaningful spend levels. Strong visual creative judgment and hands-on direct-response copywriting skills, supported by examples of ads you helped develop and scale. AI fluency and a resourceful approach to workflow improvement, using modern tools to accelerate research, ideation, scripting, and execution while maintaining quality. Why Freebird Remote-first & flexible. Work from anywhere with autonomy, trust, and meaningful overlap with US working hours. Competitive compensation & benefits. Competitive pay, medical, dental, and vision coverage, 401(k) with company match, and unlimited PTO. A profitable, high-growth brand. Join a 9-figure DTC brand with significant ad spend, an established creative operation, and plenty of opportunities to grow and make an impact. Real ownership & accountability. Own your creative strategy, make decisions, and be directly accountable for performance and acquisition results. Move fast and make an impact. We measure what matters, keep things simple, and turn great ideas into action without unnecessary bureaucracy. High autonomy, low politics. We trust people to do great work, make data-driven decisions, and take ownership without micromanagement. A kind, people-focused culture. We communicate openly, collaborate, support each other, and celebrate wins together. Always growing and improving. We embrace change, challenge ourselves to do better, and innovate without fear.

You would connect merchant feedback with internal teams to prioritize revenue-driving product features and lead cross-functional initiatives through launch while preparing sales teams with training and data. | The role requires 5+ years in GTM strategy, business operations, or a similar cross-functional position at a tech company, along with strong analytics, executive presence, and experience taking initiatives from idea to commercial launch. | About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: Our Growth & Sales teams hear something new from merchants every day: a coverage gap that cost us a deal, a feature our partners keep asking for, a trend in the data nobody has acted on yet. The way we win is by connecting those signals and turning them into something that will grow revenue for Extend and our merchant partners. We are looking for a GTM Strategy & Program Manager to own that feedback loop for a portfolio of retail verticals. You will listen to what our merchant partners want and need, decide what is worth building, drive the right teams to build it in a scalable way, and make sure your Pod knows exactly how to sell it. Your success shows up in new deals won, existing partnerships grown, and stronger margins on both. This is a role for someone who presents ideas without hesitation, can hold a room with leaders, and never settles for not knowing the answer. What You’ll Do: Own the feedback loop. Run a regular cadence with Sales, Growth and Analytics to pull together merchant feedback, win/loss reasons and performance data, and turn it into a clear, prioritized view of what we need to build to win more. Grow the top and bottom line. Find the opportunities that win new merchants and expand existing partnerships, and build the business case for each one in terms of revenue and margin impact. Turn merchant needs into scalable solutions. Listen to what our partners are asking for and shape it into products, features and program offerings that work across your verticals, not one-off custom builds. Run the project plan. Set scope, milestones and owners for every initiative, hold teams accountable to deadlines, and raise risks early when something starts to slip. Know exactly what is being built. Understand every feature well enough to explain how it works, who it is for and where its limits are, from requirements through launch. Enable your Pod. Equip your vertical Pod with the playbooks, talk tracks and training they need to sell and use each new feature, and track adoption after launch. Present with conviction. Pitch new ideas to cross-functional partners, executives and leadership, back your recommendations with data, and drive the decision. Go find the answer. When a question comes up that nobody can answer, dig into the data, the contracts or the market yourself and come back with the answer and a recommendation. Required Qualifications: Relevant experience. 5+ years in GTM Strategy, BizOps, or a similar cross-functional role at a fast-paced tech company. Ownership from idea to launch. You have taken an initiative from a customer or partner need through build, launch and enablement, and can point to the commercial results. Project management discipline. You run several initiatives in parallel, set realistic plans and keep cross-functional teams on deadline without being chased. Executive presence. You put ideas in front of people early and often, present to executives with conviction, and hold your ground when you have the data to back it up. A numbers-first mindset. Advanced Excel and strong analytical skills. You size opportunities, build models and root your recommendations in data. Relentless curiosity. You do not accept "we don't know" as an answer. You go dig it up and report back. An AI-native way of working. You already use AI tools like Claude to research, analyze and move faster, and you pick up new tools quickly. Nice To Have: SQL or BI tool experience Experience in retail, finance, or consulting Exposure to underwriting concepts like frequency, severity and loss ratio Expected Pay Range: $125,000 - $135,000 per year salaried* *The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. Extend does not provide immigration-related sponsorship for this role. Life at Extend: Working with a great team from diverse backgrounds in a collaborative and supportive environment. Competitive salary based on experience, with full medical and dental & vision benefits. Stock in an early-stage startup growing quickly. Generous, flexible paid time off policy. 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice

You will shape go-to-market strategy for enterprise and mid-market accounts, develop sales enablement materials, and align teams to grow pipeline and revenue. | The role requires over seven years of B2B SaaS product marketing experience, including at least two years supporting sales teams serving mid-market or larger accounts. | Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. The role Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size. Your support system You'll report to Christina Lhi, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof Product, on packaging, launches, and roadmap input RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions Creator Success, on case studies, customer references, and expansion plays Demand gen, content, and events, on campaigns and events for established creators What you'll do First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here. What will S.E.T. you up for success Skills Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards Writing and storytelling that turns product depth into a business case a non-technical buyer can act on Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size Customer and market/competitor research, including win/loss interviews and call analysis Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in Pricing and packaging input for a new tier or add-on (nice to have) Experiences 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size Ran a win/loss or customer research program that changed how a team sold or built Ran an expansion or account-based program for an existing customer base (nice to have) Worked in email, martech, or the creator economy Traits You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. You act with urgency and stay focused on hitting OKRs and owning outcomes. You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. You connect data to decisions, and you help others get sharper about using it. You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current. What won't set you up for success Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. Discomfort with direct, candid feedback, especially from sellers on what's working in live deals. Working hours and location We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. Compensation + perks + benefits Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process. Perks + benefits include: Profit Sharing Kit equity 401k with a 5% match We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget Individual learning + development budget ($3,500/year) Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups Gender affirming benefits Childcare benefit up to $3,000 annually through JOON Twenty (20) days of paid time off during each year of employment Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work Ten (10) paid holidays a year Two weeks of paid sick time each year, including mental health + well being days Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period Four-week, paid sabbatical after five years with the team Fantastic in-person or virtual retreats with the team twice a year How to apply We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: A phone screen with our recruiter (30 min) Hiring manager interview (45 min) Take-home assignment Panel interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Own the sandbox product line’s vision, strategy, and revenue objectives while leading product managers and partnering across engineering, design, and security. | Requires 10+ years of product management experience, including three years of leadership, plus technical understanding of AI agents, software supply chains, and multi-year product strategy. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Product Management, Sandbox based in United States . We are looking for a strategic and hands-on product leader to shape the vision, strategy, and growth of a core sandbox platform. You will lead the full product lifecycle, from early concept development to delivery, adoption, and measurable business results. Managing and developing a team of 2–3 product managers, you will foster a culture of ownership, experimentation, and continuous improvement. Working across Engineering, Design, Security, and Go-to-Market teams, you will help build secure, accessible environments that support developers and the evolving needs of AI-powered software development. You will engage closely with developer communities, customers, and partners to strengthen an open ecosystem and deliver meaningful value. This is a remote-first leadership opportunity for someone who combines technical understanding, strategic thinking, and a strong bias for action. \n Accountabilities Own the sandbox product line, defining and executing its long-term vision, strategy, roadmap, revenue objectives, and overall results. Lead, coach, and develop a team of 2–3 product managers, establishing clear expectations and high standards for product quality and execution. Build a strong understanding of developer needs, customer challenges, and real-world workflows, ensuring these insights inform product decisions. Engage directly with developers and the broader community to identify opportunities and create solutions for current needs and future use cases. Drive product innovation around secure AI agent execution and orchestration within sandboxed environments. Promote intuitive, easy-to-adopt products by maintaining a strong focus on user experience, design quality, and usability. Guide product definition, prioritization, and scope in collaboration with Engineering, Design, Security, and Go-to-Market leaders. Translate company strategy into clear product direction and communicate priorities effectively to internal teams and external partners. Present product strategy, investment recommendations, plans, and progress to executive leadership, incorporating feedback into ongoing decisions. Use data, experimentation, and continuous learning to improve product performance, adoption, and customer outcomes. Requirements: At least 10 years of product management experience, including 3 or more years managing and developing product managers. Strong empathy for developers, with a genuine interest in understanding their needs through regular customer and user engagement. Demonstrated experience creating and deploying AI agents at scale, including navigating the technical and operational challenges involved. Experience building B2B or SaaS products, or a background in public cloud environments. Familiarity with software supply chain tools and/or software security. Ability to define a multi-year product vision and strategy and translate it into incremental, valuable, and deliverable product releases. Strong analytical skills, with the ability to use qualitative and quantitative data to guide decisions and coach teams to do the same. Excellent written, verbal, and visual communication skills, including the ability to simplify complex concepts and present effectively to executive stakeholders. Proven ability to collaborate and lead through influence across fast-moving, distributed, cross-functional teams. Experience managing products at different stages of maturity, from established or legacy offerings to new, greenfield products. A hands-on leadership approach, combining strategic direction with a willingness to contribute directly when needed. Work authorization: Visa sponsorship is not available for this position. Benefits: Competitive base salary: CA$276,150–CA$394,500 for candidates based in Canada. All full-time roles also include equity. Remote-first work environment, with offices in Seattle and Paris for optional connection and collaboration. Flexible scheduling and autonomy in managing working hours. Generous paid time off, quarterly wellness days, and a dedicated end-of-year wellness break. Home office setup support. Technology stipend equivalent to US$100 net per month. Annual learning and development stipend for conferences, courses, certifications, and other professional development. 16 weeks of paid parental leave after six months of employment. Medical coverage, retirement benefits, and paid holidays, with provisions varying by country. Company merchandise and branded gear. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1