Upwork

Manage and update Shopify store content, ensure visual consistency, and make design decisions. | Experience with Shopify, attention to visual detail, fluent English, U.S.-based, independent working style. | We’re looking for a highly responsive, English-speaking, U.S.-based Shopify site manager to take over day-to-day management of our site. This is not a developer role. We need someone who can confidently manage products and pages, maintain visual consistency, and make smart design decisions without hand-holding. Responsibilities: • Add, remove, and organize products and collections • Create and edit pages (fundraisers, partnerships, promos, etc.) • Ensure the site looks polished, cohesive, and on-brand • Make layout and visual decisions with discretion • Flag issues and suggest improvements proactively Requirements: • Strong Shopify experience managing live stores • Excellent visual judgment and attention to detail • Fluent English, clear communicator • U.S.-based and highly responsive during business hours • Comfortable working independently and moving quickly To apply, please include: 2–3 Shopify sites you currently manage A brief note on how you approach visual consistency on Shopify Your typical response time during weekdays Ongoing work. We value reliability and speed.

Lead global marketing strategy and execution for a travel experience platform, including brand positioning, creative direction, market expansion, and performance optimization. | 8-12 years of marketing experience in consumer, travel, or lifestyle industries, with proven success in global campaigns, creative strategy, ecommerce, and data-driven marketing. | An Enterprise client is looking to partner with an experienced Marketing Director to lead the global marketing strategy and execution for a new and rapidly scaling product and travel experience platform. The program connects travelers to curated experiences across leading global cities and will expand from five pilot markets to 10+ destinations in FY26. Job Description This role requires a seasoned marketing leader with deep experience in consumer marketing, travel and lifestyle branding, and international go-to-market strategy. You’ll be responsible for defining the global positioning, creative direction, and regional activation strategy to elevate client’s brand presence in the travel ecosystem. Key Responsibilities: • Strategy Development: Build and lead a holistic global marketing strategy encompassing brand, digital, and experiential marketing. • Creative Integration: Partner with client’s internal Creative and Brand teams to establish messaging, look & feel, and visual identity guidelines. • Go-to-Market Toolkits: Develop scalable creative toolkits and campaign frameworks for use across regional and local markets. • Market Expansion: Drive marketing readiness and launch strategies as the program scales from 5 to 10+ cities globally. • Cross-Functional Collaboration: Partner closely with Product, Partnerships, and Regional Marketing to align on shared KPIs and ensure cohesive delivery across all markets. • Ecommerce Marketing Strategy: Design and launch a new ecommerce marketing approach for client’s cross-border business unit to drive consumer engagement and partner integration. • Emerging Verticals: Identify and prioritize emerging travel and lifestyle verticals to evolve client’s value proposition and marketing footprint. • Performance Optimization: Define KPIs, establish performance tracking mechanisms, and optimize marketing investments for maximum impact. Qualifications • Experience: 8–12 years in marketing, with a focus on consumer, travel, or lifestyle industries. • Industry Expertise: Strong understanding of travel ecosystem dynamics, particularly airlines, OTAs, and hospitality brands. • Global Marketing: Proven experience managing global campaigns and regional market activation across diverse geographies. • Creative Strategy: Ability to translate brand strategy into compelling creative direction and campaign execution. • Ecommerce & Digital: Demonstrated success in building or scaling ecommerce marketing initiatives. • Analytical Mindset: Data-driven approach to marketing measurement and optimization. • Leadership: Skilled at cross-functional collaboration and stakeholder alignment in complex, matrixed organizations. Additional Information • Remote opportunity (with potential travel) • Flexible working hours (within US time zones) • Competitive compensation.

Design the core pages and visual system for an online learning platform, creating mockups and UI components in Figma. | Experience in UX/UI design, proficiency in Figma, understanding of learning platform design, and ability to create responsive, seamless layouts. | We are looking for a talented Web UX/UI Designer to design the core pages and visual system for a new online learning platform. You will be responsible for creating a polished, modern, responsive design in Figma that can be implemented inside Thinkific by our development team. This role is ideal for a designer who understands how learning platforms work, has strong UX instincts, and can translate business goals into intuitive, elegant interfaces. Design the visual identity and UI system for a learning-focused web experience (color palette, typography, components, spacing, iconography). Create responsive Figma mockups for key pages, including: Home / landing page Program or course library Individual course overview template Instructor/expert roster Member benefits or informational pages Ensure designs follow Thinkific-friendly layout patterns so implementation is seamless.

Manage and optimize paid campaigns across multiple platforms, develop content calendars, and moderate community engagement. | Experience with multi-platform paid advertising, content planning, moderation, and A/B testing, with a focus on brand tone and regulatory sensitivity. | About the Role I’m looking for an experienced Social Media Ads Manager & Content Strategist who can: - Manage and optimize paid campaigns on Facebook and X - Guide and eventually launch TikTok ads - Build a platform-specific content strategy - Create on-brand content for posting - Moderate and respond to community engagement appropriately Important: Content creation will require approval before publishing until full brand alignment is established. Core Responsibilities Paid Ad Management: Facebook - Deploy and monitor campaigns - Run structured A/B testing - Track CPC, CPM, CTR, CPA, and audience segmentation - Adjust pacing and targeting based on results - Provide weekly performance reports and actionable recommendations X (Twitter) - Set up and manage paid campaigns - Translate FB targeting logic into X audience behavior - Monitor performance, pacing, and early optimization - TikTok (Exploration → Launch) - Recommend ideal formats, funnel structure, and budget feasibility - Assist with initial ad launch once strategy is approved Content Strategy & Creation - Build a 30–60 day content calendar - Draft platform-native content for Facebook, X, and (eventually) TikTok - Maintain consistent visual/tonal alignment with brand - Prioritize high-signal content tied to ad scheduling and momentum cycles Approval: - All content must be submitted and approved before posting until alignment and accuracy standards are confirmed. Community Interaction & Moderation - Monitor incoming comments on ad posts, feed posts, and campaign threads - Respond professionally in alignment with brand voice Identify sentiment trends, repetitive concerns, and friction points (requires approval until alignment and accuracy standards are confirmed) - Maintain a measured tone — no hype forward language Tools & Platforms - Facebook Ads Manager - X Ads Manager - TikTok Ads Manager (later phase) - Google Drive / Sheets (reporting + calendar + asset sharing) Ideal Experience - Hands-on multi-platform paid ads experience - Content planning and posting background - Moderation experience (community or campaign-level) - A/B testing competency - Understanding of brand tone consistency and regulatory sensitivity (preferred but not required)

Develop predictive models, analyze direct mail performance, and collaborate with marketing teams to optimize campaigns. | Requires 3-7 years of experience in data science, proficiency in Python/R, experience with ML frameworks, and knowledge of marketing analytics and direct mail metrics. | About the Role We are seeking a highly skilled Data Scientist with deep expertise in direct mail analytics, predictive modeling, and advanced AI-driven data analysis. The ideal candidate will play a critical role in optimizing our direct mail strategies, improving response rates, enhancing audience targeting, and driving measurable business outcomes through data innovation. This position is perfect for someone who is equally comfortable building models, extracting insights, and collaborating with marketing, operations, and leadership teams to influence strategic decisions. Key Responsibilities Direct Mail Optimization •Develop predictive models to identify high-value prospects and optimize mailing lists. • Analyze direct mail performance metrics including response rates, conversion rates, attribution, and ROI. • Create audience segmentation frameworks to refine targeting strategies. • Use uplift modeling and multivariate testing to improve channel efficiency. AI & Advanced Analytics • Leverage machine learning, LLMs, and AI-powered analytics tools to automate data processing, feature engineering, and insight generation. • Build and deploy predictive and prescriptive models to forecast customer behavior and campaign performance. • Utilize natural language processing (NLP) to analyze unstructured data such as customer feedback, seller communications, and property information. • Experiment with generative AI tools to enhance workflow automation and reporting. Data Engineering & Reporting • Build robust data pipelines to gather, clean, and transform marketing and customer data from multiple sources. • Develop dashboards and reporting tools to monitor KPIs and provide actionable insights. • Collaborate with internal teams to validate data quality, ensure consistency, and evolve data infrastructure. Cross-Functional Collaboration • Partner closely with Direct Mail, Marketing, Sales, and Operations teams to guide strategy with data-driven recommendations. • Present findings to executives using clear, compelling visualizations and narratives. • Contribute to testing roadmaps and innovation initiatives related to customer acquisition. Qualifications • Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field. • 3–7 years of experience as a Data Scientist, ideally in direct mail, marketing analytics, or performance marketing. • Strong proficiency in Python, R, or similar languages; experience using ML frameworks such as scikit-learn, TensorFlow, or PyTorch. • Hands-on experience with machine learning, predictive modeling, segmentation, and statistical analysis. • Solid understanding of direct mail metrics, workflows, and best practices. • Experience using data visualization tools (Power BI, Tableau, Looker, etc.). • Comfortable working with SQL and cloud-based data environments (AWS, GCP, or Azure). • Strong communication skills with the ability to translate complex analysis into actionable business insights. • Bonus: Experience with geospatial modeling, property or real estate data, or marketing automation systems. What We’re Looking For • A curious, analytical thinker who enjoys solving complex problems. • Someone passionate about using data + AI to transform traditional marketing channels like direct mail. • A proactive collaborator who thrives in a fast-paced, metrics-driven environment.

Lead full-stack development using Python/Django and JavaScript/React, scope features, collaborate across teams, and mentor developers. | Strong full-stack experience with Python, Django, JavaScript, React, AWS, and excellent communication skills, plus ability to work autonomously in a fast-paced environment. | About Us We build premium applications and integrations around "Smartsheet". We’re a small, high-velocity engineering team shipping real products used by enterprise customers. Our work spans backend services, React frontends, and deep API integrations — especially Smartsheet and related enterprise systems. We’re hiring a Lead Full Stack Developer who can own features end-to-end, support scoping across engineering + product, and help us scale our platform as demand grows. We plan to kick off interviews in January 2026 and begin work in February, so we’re posting early to identify great candidates. US Time Zone preferred. What You’ll Do - Own full-stack development work across Python + Django, JavaScript + React, and AWS - Lead the technical scoping of new features: requirements gathering, clarifying edge cases, writing clear specs, and breaking work down for other engineers - Collaborate with frontend and backend developers to ship cohesive, high-quality product experiences - Investigate and resolve customer-impacting issues across multiple products and connectors - Participate in architectural decisions - help improve how our products scale, integrate, and run - Identify, prioritize, and refine backlog items with product and engineering leadership - Over time: lead initiatives, mentor devs, and take ownership of project delivery What We’re Looking For - Strong full-stack experience and a clear understanding of how frontend + backend systems interact - Proficiency in Python, JavaScript, Django, and React (or willingness to ramp quickly) - Experience with AWS and GitHub for deployment and version control. - Excellent communication skills - Ability to write clear technical documentation, coordinate with other developers, and stakeholders. - Comfort working in a fast-moving environment with shifting needs and high autonomy - Major plus: experience with Smartsheet, Smartsheet API, or building integrations with enterprise SaaS systems - Bonus: experience leading technical scoping, requirements gathering, or supporting customer-facing solution design Why Work With Us - Fully remote role with flexible hours - Small team = big ownership; your work directly shapes multiple shipped products - Growth path into technical leadership as our engineering team expands - Work on a wide range of integrations, platforms, and use cases - no stale backlogs here - Direct partnership with our Head of Engineering and Product Who Thrives Here People who love solving real customer problems, working quickly, and owning their craft from start to finish will thrive here. If you enjoy variety, clear impact, and working on B2B products, you’ll be a great fit. Additionally, we value curious and open-minded individuals who are eager to learn and contribute to all aspects of engineering.

Supporting data management, community outreach, and workflow organization for a nonprofit team. | 3-5 years of administrative support, proficiency with Google Drive and Sheets, strong organizational and communication skills, remote work experience. | Who We Are AiArthritis (International Foundation for Autoimmune & Autoinflammatory Arthritis): A leading nonprofit dedicated to advancing education, advocacy, and research for those impacted by autoimmune and autoinflammatory arthritis diseases. Our growing remote team focuses on delivering patient-driven solutions through collaboration and peer-led guidance. The Role We’re seeking a detail-oriented Administrative & Data Operations Assistant who can support a fast-moving team by keeping our systems organized, our trackers accurate, and our workflows running smoothly. This role is ideal for someone who enjoys structured work, technology, and helping streamline processes in a mission-driven environment. What You’ll Do Google Sheets & Data Coordination Maintain and update multiple Google Sheet trackers (community outreach, project sign-ups, form submissions, event participation, resource logs, etc.) Build and refine templates, dashboard-style views, and organized tabs based on staff needs Consolidate data from Google Forms, Zoho, Salesforce, and other platforms into clean, accessible formats Community Outreach Support Send welcome emails/texts or email templates Track community member onboarding steps and flag follow-ups Monitor incoming submissions and route them appropriately Process & Workflow Support Assist with refining and documenting standard operating procedures (SOPs) Identify steps that can be automated or simplified Maintain organized shared-drive folders and help centralize resources from coalition partners Project Support Update project tasks in Wrike and support staff with ongoing priorities Post updates and help maintain organization inside Slack channels Support meetings by ensuring trackers and materials are up to date What You Bring 3–5 years of administrative support experience Strong proficiency with Google Drive and Google Sheets (comfortable with formulas and organizing data) Solid communication skills — able to draft clear messages with minimal direction High attention to detail and strong organizational instincts Comfort working independently in a remote environment Ability to juggle multiple tasks while keeping workflows clean and consistent Tech-friendly mindset and willingness to learn new tools quickly Preferred but Not Required Experience with Zoho CRM and Wrike Nonprofit experience Familiarity with ChatGPT or other AI tools What We Offer Supportive remote team environment Work that directly impacts patients and community members Flexible part-time hours with potential to grow

Oversee project timelines, ensure deliverables meet client expectations, and lead cross-functional teams in the life sciences sector. | Experience in project management within the life sciences or consulting sector, preferably with prestigious firms, and proven success managing complex projects. | We are seeking an experienced project manager with a strong background in consulting, specifically within the life sciences sector (pharma, biotech, med device). The ideal candidate will have experience working with prestigious firms such as MBB, Big-4, or boutique consultancies. Your role will involve overseeing project timelines, ensuring deliverables meet client expectations, and leading cross-functional teams. A proven track record in managing complex projects in the life sciences field is essential for success in this role. If you have the expertise and dedication to drive impactful projects, we would love to hear from you.

Participate in a one-hour paid research interview discussing workflows, tools, and challenges in professional services project management. | Experience managing projects in professional services companies with 150 to 1000 employees. | We’re looking to speak with project managers who have significant experience in a professional services industry. If you’ve managed projects in a company ranging from about 150 to 1000 employees and have dealt with the unique challenges of professional services projects, we’d love to learn from you. This is a one hour paid research interview where I’ll ask about your workflows, tools, and challenges.

Lead storytelling and content strategy across multiple platforms, shape editorial vision, build content systems, and ensure consistency across all content. | Part-time availability (20-25 hours/week), strong strategic and creative content leadership skills, experience with multichannel content repurposing, and ability to work remotely and collaboratively. | I’m looking for a part-time Content Director to help lead the storytelling and content strategy across my personal brand, Atla*, and WeLoveDaily. The role involves guiding the creative direction behind our Substack and YouTube, and defining how those stories are repurposed across platforms like LinkedIn, X, and Instagram. It’s a strategic and creative position — you’d work directly with me to shape the editorial vision, build systems, and ensure consistency across all content. Around 20–25 hours per week, remote, flexible, and designed for someone who loves both big-picture thinking and hands-on storytelling.

Manage and execute onboarding processes to ensure smooth transitions for new hires in a fully remote environment. | Experience in onboarding and HR processes, excellent communication skills, and ability to work independently in a remote setting. | We are seeking an experienced Onboarding Specialist to join our team remotely. The ideal candidate will have a strong background in HR and onboarding processes, ensuring a seamless transition for new hires. This role requires excellent communication skills and the ability to work independently in a remote setting. For our consideration, please submit your resume along with your proposal.

Build and maintain custom web applications using PHP, MySQL, and JavaScript, perform detailed QA testing, and collaborate with remote teams. | Must have expert PHP and MySQL skills, strong front-end development abilities, QA experience, be located in North America, and available during EST business hours. | We are a small software company that builds custom web applications and AI agents for various markets, and we’re looking for a highly skilled Full-Stack Developer to join our growing team. You’ll work directly with the 2 company owners and other developers to build and maintain software projects, develop new features, and perform detailed testing to ensure our applications are fast, reliable, and user-friendly. This is a hands-on coding role for someone who enjoys building complete systems and taking pride in clean, high-quality work. Key Responsibilities: - Build complete projects using PHP, MySQL, JavaScript, HTML, and CSS - Write clean, maintainable code that integrates with existing systems - Develop APIs and integrations for various platforms - Perform detailed QA testing across various use cases and edge cases - Identify and fix bugs, usability issues, and design inconsistencies - Collaborate with our India-based development team (available 6am-2pm EST daily) - Communicate clearly with the team and provide regular updates on progress - Ensure all code meets functional and design expectations Requirements: - Must be located in North America (Canada or United States) - Must be available during EST business hours and flexible for full-time commitment (approximately 20–40 hours/week) - Must be fluent in written and spoken English – able to communicate clearly via video calls and messaging - Expert-level experience with PHP and MySQL – this is non-negotiable - Strong proficiency in JavaScript, AJAX, HTML, and CSS for full-stack development - Hands-on QA/testing experience with the ability to identify bugs and design issues - A good eye for design – you’ll be responsible for flagging and correcting poor UI/UX or visual integration - Experience working with remote development teams - We work exclusively with individual freelancers – no agencies, firms, or teams will be considered - Must have your own computer and reliable high-speed internet connection Preferred Qualifications: - Experience with Retell AI platform for building voice agents (nice to have, but can be learned) - Familiarity with AI tools and integration workflows - Experience with API development and third-party integrations To Apply: - Tell me about your experience as a PHP developer and share examples of full projects you’ve built from start to finish - Explain how you approach QA, design reviews, and ensuring high-quality output - Describe how you can contribute value to a small, fast-moving dev team like ours - Include your hourly rate in USD and confirm your daily & weekly availability during EST hours - Confirm you are an individual freelancer based in North America Note: Only applicants who follow these instructions and demonstrate they’ve read the full posting will be considered. If you’re organized, detail-obsessed, and take pride in writing clean, reliable code, we’d love to work with you!

Develop and execute social media strategies to enhance online presence and engage B2B audiences. | Experience in B2B social media marketing and strategy execution. | We are seeking a skilled B2B Social Media Marketing Specialist to enhance our online presence and engage with our business audience. The ideal candidate will have experience in developing and executing social media strategies tailored for B2B markets.

Set up sales processes and actively reach out to new clients for a creative animation studio. | Experience in business development or sales leadership, ideally with a background in selling creative or marketing services such as video production or advertising. | We are a European animation studio with 10+ creatives. We produce custom animated videos for global clients such as Amazon, Deloitte, Kia, and Facebook, while also working with many startups and tech companies. We are already active in the US market and now want to strengthen our presence. We are looking for an experienced Business Development Manager / Sales Lead who can both set up the right sales processes and actively reach out to new clients. Ideally, you have experience in selling creative or marketing services (video production, design, advertising, agencies, or similar), so you understand how to approach decision-makers in this space. We are open to discussing an hourly model plus commission based on sales.

Manage inbound calls and emails, coordinate with vendors, and oversee community management tasks remotely. | Experience in community management and strong understanding of HOA governance with excellent communication skills. | We are seeking a remote community manager with a strong understanding of HOA governance to manage inbound calls and emails, and coordinate with vendors remotely. The ideal candidate will have experience in community management and excellent communication skills.

Develop and deliver a social media campaign strategy and impression forecast for Facebook, Instagram, and TikTok on a quick turnaround. | Experience in digital media planning and social campaign strategy with ability to work quickly on project-based assignments. | We’re looking for a Digital Media Planning Consultant to support project-based work focused on social campaign strategy and impression forecasting across Facebook, Instagram, and TikTok. This is a quick turn project. We only have a could days to put together a plan

Manage and post social media content 3 times daily, create and edit short-form videos, develop monthly content calendars, and collaborate with a VA team. | Requires strong video editing skills, content strategy experience, consistency in posting, creativity with trends, and organizational skills. | We’re looking for a creative and organized Social Media Manager to help us grow our online presence and brand. This role requires someone who is skilled in content strategy, video editing, and managing a consistent posting schedule with support from a VA team. What You’ll Do: Post 3x per day across platforms (with VA support for uploading/scheduling) Edit and create engaging short-form video content (Reels, TikToks, Shorts) Develop and manage a monthly content calendar (30 days planned in advance) Work with leadership to refine strategy and brand voice Review and research influencers we like and create content aligned with those styles Collaborate with a VA team to ensure daily execution Hours & Pay: 10–15 hours per week $25/hour Remote, flexible schedule What We’re Looking For: Strong video editing skills (Reels/TikToks/Shorts) Experience with content strategy + calendar planning Ability to stay consistent with 3x daily posting (with team support) Creative eye for trends, storytelling, and influencer-style content Organized, proactive, and reliable

Architect and oversee the transition to AppFolio for residential property management and build an accounting backbone for retail operations, including training and handoff to a replacement team. | Experience administering AppFolio end-to-end, proficiency with QuickBooks Desktop Enterprise, U.S. property-management accounting expertise, strong documentation and training skills, and ability to manage month-end close and reconciliations. | We are an owner–operator in the Greater NYC area, managing 162 residential apartments and consolidating accounting/operations from QuickBooks Desktop Enterprise and Apartments.com into AppFolio. ~70% of SOPs and data mapping are in place. We are hiring a senior operator to architect and oversee execution: own the operating model, coordinate with staff and vendors, set the quality bar, and make pragmatic tooling/process decisions. You will specify roles, checkpoints, and controls; request the access required for bank/merchant/tax portals; and recommend temporary cleanup resources if they accelerate a clean handoff. You will immediately oversee the residential property‑management transition in AppFolio, then—over the next 8 to 12 to 16 weeks (as needed)—segue to design and stand up the accounting backbone for our gas stations, convenience stores, Subway franchise, and holding companies. The time frame is flexible and outcome‑driven. We will fund additional staff (bookkeepers/AP clerks/operators) that you/we specify; your mandate is to install the protocols, controls, and training so they can run the steady‑state process thereafter for optimized labor costs. You will audit the current AppFolio + QuickBooks setup, document risks/gaps, and deliver a short prioritized roadmap. You will finalize the month‑end close: reconciliations (bank/card), AppFolio↔QB tie‑outs during transition, variance analysis, and steps for adjusting entries, inter‑property allocations, and security‑deposit accounting. You will configure and validate AppFolio—payment rails and fee logic, recurring items, maintenance flows, owner/tenant portals—and assemble a reporting pack covering owner statements, property‑level P&L and balance sheet, AR aging, rent roll, delinquency, and GL detail, with clear definitions and instructions. You will also create training materials and do a fast handoff: a concise SOP binder in plain English, short screen recordings for each recurring task, and simple checklists a replacement team can follow. You will shadow and train that team, support a mock close, and confirm they can execute without your intervention. The handoff is as soon as practical, not a fixed 12‑week runway; if data/config cleanup is needed, you will surface it immediately and compress the path to done. Beyond property management, our portfolio includes three gas stations with convenience stores and a Subway franchise. The intent is one backbone across property, retail fuel/c‑store, and franchise—avoiding disconnected mini‑systems—so that daily sales packets, fuel reconciliation, price‑book controls, inventory, and tax/royalty workflows feed the GL alongside AppFolio. What success looks like: AppFolio is the operational source of truth; QuickBooks is archived and retrievable. Month‑end closes reconcile cleanly; owner statements, property P&L/BS, AR aging, and bank recs are delivered without redo cycles. The retail stack produces reliable daily sales packets, fuel reconciliations, and tax/royalty filings. The SOP binder and short videos enable a lower‑cost team to run the process without you; exceptions are logged, owned, and resolved within defined SLAs. (we may want to continue a parallel quickbooks enterprise due to our aging investors and limited understanding of new systems - we are open to moving them to quickbooks online) We are seeking someone who has administered AppFolio end‑to‑end and is equally comfortable in QuickBooks Desktop Enterprise, with U.S. property‑management accounting experience (healthy rent rolls and tenant ledgers) and a track record of clean closes. We value an architect’s mindset, clear writing, and a zero‑redo quality bar. This is a fixed‑term contract focused on build‑and‑handoff, with optional light post‑cutover support. We can staff additional operators under your direction to accelerate the rollout across verticals, and we are open to a performance‑based bonus for hitting clean cutover and handoff milestones. Daily overlap with Eastern Time is preferred. Compensation is competitive and aligned with seniority and execution and fit. All materials you create—SOPs, templates, videos, and reports—are work‑for‑hire and remain our exclusive property; confidentiality and careful handling of financial data are required. To apply, send a brief note describing AppFolio and QuickBooks migrations you’ve led (unit counts and outcomes), and how you can solve our remaining fuel and convenience store accounting requirements as well as a function of the first phase (real estate portfolio platform change).

Assist in creating collateral materials and social media posts while managing projects to meet branding standards and deadlines. | Experience in graphic design and project management with ability to collaborate with marketing teams. | We are seeking a creative and organized part-time designer/project manager to assist our team in developing engaging collateral materials and social media posts. The ideal candidate will have experience in graphic design and project management, ensuring that projects are delivered on time and meet our branding standards. You will collaborate closely with our marketing team to produce high-quality content that effectively communicates our messages and engages our audience. If you are passionate about design and can manage multiple projects, we would love to hear from you!

Design and lead quantitative studies to uncover user insights, integrate data into narratives to guide product and business strategy, build research frameworks, collaborate cross-functionally, and mentor team members. | 5+ years leading quantitative user research with expertise in survey design, statistical analysis, experience with platforms like Qualtrics, familiarity with SQL or log data preferred, and ability to craft customer-centric metrics in marketplaces or AI platforms. | Upwork ($UPWK) is the world’s human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork’s trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork’s platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. We’re looking for a Lead User Researcher to drive evidence-based decision-making through quantitative research that uncovers deep insights into user behavior, needs, and outcomes. This role is key to shaping Upwork's customer experiences and strategic direction by embedding measurable, actionable data across our product and business landscape. You’ll partner across Product, Data Science, and Design to ensure our decisions are rooted in statistically sound, customer-centric insights. Responsibilities • Design and lead robust quantitative studies (surveys, log data analysis, segmentation, conjoint) to uncover key insights that directly influence product direction and business strategy. • Integrate quantitative and qualitative data into compelling narratives to guide cross-functional decision-making and shape strategic outcomes. • Build and scale research frameworks such as user satisfaction metrics, trust indicators, and skill validation models, ensuring reusability and cross-team alignment. • Collaborate closely with Product, Design, and Data Science to refine hypotheses, align on KPIs, and translate research into measurable outcomes. • Champion research rigor and ethics by ensuring reproducibility, data quality, and responsible handling of user data. Provide mentorship on quantitative methods to raise the overall analytical bar of the Research & Insights team. What it takes to catch our eye • A proven track record of 5+ years leading quantitative user research with demonstrable impact on product and strategy. • Expertise in survey methodology, experimental design, and statistical analysis, using platforms like Qualtrics and tools like Looker. • Comfortable working with SQL or log data (preferred but not required). • Experience crafting customer-centric metrics in marketplaces, reputation systems, or AI-augmented platforms. • Clear, collaborative communicator able to work across time zones and functions with empathy and precision. Come change how the world works. At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation $151,500—$215,500 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice